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Hits or Misses: Who is Your Website's Audience?

securitas writes "The Christian Science Monitor's Gregory M. Lamb wrote a story interesting to anyone who runs a website: How do you accurately and reliably measure the audience for your website? From the article: 'Most websites have no idea how many people view their content. This inherent fuzziness is causing problems for commercial websites, especially online publications desperate to make money from Internet advertising... How can you charge for ads when it's nearly impossible to tell advertisers how many people will see them?' The article discusses the flaws and problems with Nielsen/NetRatings and comScore Media Metrix - they grossly undersample workplace users - and the rise in the number of sites requiring user registration."

146 comments

  1. As Ty Webb would say... by Sqwubbsy · · Score: 5, Funny

    By height.

  2. Not too hard by Anonymous Coward · · Score: 1, Interesting
    1. Cookies
    2. IP addresses
    3. Mandatory registration
    1. Re:Not too hard by Anonymous Coward · · Score: 0

      1) sorta

      2) seriously? How bout NAT? or Spoofing?

      3) fakename@fakeaddress.com yeah, that'll help you track them eh?

      Thanks for playing.

    2. Re:Not too hard by onion2k · · Score: 4, Insightful

      Mandatory reg. puts people off using the site in the first place (Why register if you can see the content.. If you can't see the content who knows if its worth registering for?).

      IP addresses is half the problem (everyone behind one company firewall looks like 1 user).

      Cookies are ok so long as your users are ok with you "tracking their browsing habits".

      Its a tricky puzzle...

    3. Re:Not too hard by Anonymous Coward · · Score: 0

      have Webserver server logs gone out of style?

      if the ad didn't get served up, then they didn't see it.
      if the ad did get served up, then they might have seen it.

    4. Re:Not too hard by ZeroExistenZ · · Score: 1

      1. I don't like being tracked, and trust AdAware and misc tools to rid me of those evil-doers. Plus I clean out my Cookies and temp files occasionally.

      2. Dynamic IP's, Proxies, and Gateways.

      3. Not that again; Everyone hates signing up somewhere before getting in, and being dissapointed at the content. Repeat this over and over. You just walk away when you have to register after a while, cause you simply don't want all your info on webpages you've abandomed. (or don't trust your information, you know those tricky checkboxes and agreements noone ever reads.)

      Those methods could work, but not in all cases.

      --
      I think we can keep recursing like this until someone returns 1
    5. Re:Not too hard by WuphonsReach · · Score: 1

      Cookies are ok so long as your users are ok with you "tracking their browsing habits".

      Or unless you're dealing with the goverment who won't even let you set a "session" cookie. (No matter how many times you try to explain that it goes away when they close the browser.)

      --
      Wolde you bothe eate your cake, and have your cake?
  3. use cookies? by Anonymous Coward · · Score: 4, Informative

    I always just set a cookie with a tracking ID, and then use that to keep track of the anon user. counting the number of tracking cookies given out each day, and the time they were used for seems to work sufficiently for me... or is there some problem with that I don't know about?

    1. Re:use cookies? by PhxBlue · · Score: 3, Informative

      Only when you consider browsers that let you reject cookies, such as Firefox. But then, that's more the web developer's problem than mine, since I'd just as soon remain anonymous.

      --
      !#@%*)anks for hanging up the phone, dear.
    2. Re:use cookies? by Stephen · · Score: 4, Informative

      Read the article. They are complaining that one user may read the content from work and from home, and so count as two users. One might also point out that sometimes two people may use the same computer, and only count as one person.

      --
      11.00100100001111110110101010001000100001011010001 1000010001101001100010011
    3. Re:use cookies? by Anonymous Coward · · Score: 2, Informative

      Don't forget, a lot of people who use spyware tools like adaware and spybot delete tracking cookies on a regular basis, further skewing results.

    4. Re:use cookies? by Anonymous Coward · · Score: 1, Informative

      I'm glad I didn't waste my time reading such a stupid artical then.

      That's like saying a billboard company wants to know the exact number of people that look at their billboard while driving by. Some things just can't be done, what a waste of time.

    5. Re:use cookies? by fleener · · Score: 1

      I always just block your tracking ID cookie and go about my merry way. How do I factor into your statistics?

    6. Re:use cookies? by Anonymous Coward · · Score: 0

      Well, if the cookie isn't set, but I already have your IP registered, I just ignore you.
      Typically less than 3% of the traffic seems to block cookies, which is an acceptable plus/minus for me, but the is not tech oriented so...

    7. Re:use cookies? by fleener · · Score: 1

      So everytime I visit your web site you log me as a different user. I have a pesky dynamic IP. My DSL provider actually offers me a lower monthly rate for accepting dynamic IP. I bet a lot of people are in that boat.

    8. Re:use cookies? by cmoney · · Score: 2, Informative

      But how dynamic is your IP? Does it change every single time you access a web site? Or is it pretty much stable, changing when you power down your connection? My cable connection hasn't changed IP since 2 months ago when I installed a new router.

    9. Re:use cookies? by Anonymous Coward · · Score: 0

      your IP changes every couple of seconds then?

      The only problem i've had was my boss uses a dual connection to ensure his network is always online, so his computer would toggle back and forth between two IPs, so he gets registered as 2 users, but I doubt many people have that kind of setup, and the one extra user doesn't matter much.

    10. Re:use cookies? by fleener · · Score: 1

      The IP changes every time I turn on my modem. I turn off my modem every time I turn off my computer, which is a couple times per day.

    11. Re:use cookies? by gnu-generation-one · · Score: 1

      "I always just set a cookie with a tracking ID, and then use that to keep track of the anon user. counting the number of tracking cookies given out each day, and the time they were used for seems to work sufficiently for me... or is there some problem with that I don't know about?"

      [*] Counting 'bots
      [*] Browsers with per-session cookie limits
      [*] Browsers which pre-fetch linked pages
      [*] Browsers which reload the previous page when you press the back button
      [*] People using more than one computer
      [*] People using more than one browser
      [*] Browsers without any cookie support
      [*] Browsers with cookies blocked
      [*] Cached pages

      On the plus side, at least it's easier than measuring program downloads, where you have bittorrents, P2P, mirrors, lots of caches, CD distribution and all the rest.

  4. Cookies? by Mz6 · · Score: 3, Insightful

    Call me oblivious, but wasn't this one of the reasons why cookies were created?

    --
    Hmmm.
    1. Re:Cookies? by howlatthemoon · · Score: 5, Insightful

      What cookies don't tell you is who the person is, are visitors in the target demographic, are you missing an audience, etc. Of course, that said, I don't want to give that information out to most advertisers.

    2. Re:Cookies? by RetroGeek · · Score: 4, Informative

      Call me oblivious, but wasn't this one of the reasons why cookies were created?

      Using the Mozilla cookie control, I regularily go through my cookies. Anything that looks like it is coming from an ad site I delete and block.

      Any site which I do not recognize gets the same treatment.

      I have not had any problems from any site because of this.

      --

      - - - - - - - - - - -
      I am a programmer. I am paid to produce syntax not grammar. Deal with it.
    3. Re:Cookies? by grahamm · · Score: 2, Insightful

      Why should a web site have "target demographics" anyway? In considering advertising, should the advertising not be made appropriate for the people who do visit rather than the text be made appropriate for the target audience of the advertising?

    4. Re:Cookies? by cygnusx · · Score: 1

      I've never really understood the paranoia about cookies. It is not very hard to do server-side, cookie-less profiling: they have your IP address and their access log. Any decent data mining solution would give them a site traversal graph for your visits. Plotting multiple site traversal graphs against time would give a pretty good idea whether one or more users were browsing their site from the same IP address. Cross-site profiling is possible by simply sharing access logs.

      I don't particularly like it, but Scott McNealy had a point when he said "You have no privacy. Get over it."

    5. Re:Cookies? by geoffspear · · Score: 2, Insightful
      That would be nice, but the sad fact is that ad-supported corporate media exists to sell more ads, not to provide worthwhile entertainment or information. For example, do you think TV networks care if their shows have any dramatic or artistic merit? Maybe they once did, but the fact that well-written scripted shows are being replaced so heavily by "reality tv" shows they're pretty much just putting on anything they can to reach coveted demographics.

      On the other hand, if you're running a website for more altruistic purposes and then decide you need to start using ads to help defray your costs (rather than building the site in the first place in an attempt to make a profit), trying to reach a target demographic is probably the first sign you've completely sold out.

      --
      Don't blame me; I'm never given mod points.
    6. Re:Cookies? by ticktockticktock · · Score: 1
      I've never really understood the paranoia about cookies. It is not very hard to do server-side, cookie-less profiling: they have your IP address and their access log. Any decent data mining solution would give them a site traversal graph for your visits. Plotting multiple site traversal graphs against time would give a pretty good idea whether one or more users were browsing their site from the same IP address. Cross-site profiling is possible by simply sharing access logs.

      Which would work how well for people on AOL (or any ISP with a transparent proxy) who regularly browse behind their proxies where two requests for content on the same page by the same user could come from different proxy IP addresses?

    7. Re:Cookies? by frodo+from+middle+ea · · Score: 1, Informative
      Am I the only person here who uses privoxy ?
      here is my setup,
      Behind a NAT box, with no ports opened.
      Use firefox as browser and privoxy as ad filtering proxy server. and zone alarm as FW
      I have ad-aware, spybot and grisoft free antivirus, but in last 2 years I haven't had a single trojan/virus/spyware hit me.

      Besides using privoxy will save you the trouble of going through your cookies, as it filters almost all of them.
      Forget pop-up ads, it even filters in-line ads

      --
      for the last time people, I am "frodo from middle eaRTH", not "middle eaST".
    8. Re:Cookies? by ticktockticktock · · Score: 1
      I regularily go through my cookies. Anything that looks like it is coming from an ad site I delete and block


      Isn't it easier to just set mozilla to force all cookies to be session cookies, then use the Permit Cookies hotkey extension on sites you do want to accept longer lasting cookies from? That way you'll practically have no cookies to prune through since any cookie you didn't use the hotkey to allow would be erased when you close your browser.
    9. Re:Cookies? by cygnusx · · Score: 1

      Sessions can be maintained purely on the server. One way would be to use session specific URL-rewriting.
      e.g., http://www.amazon.com/ could become:
      http://www.amazon.com/home/home.html/104- 8189510-5 674368

      (the number would be a tracking cookie)

      That in conjunction with data mining would give you some pretty interesting possibilities.

    10. Re:Cookies? by ticktockticktock · · Score: 1

      The only problem with URL based sessions is you are issued a new one on every visit, whereas a cookie would persist between multiple visits. Just by me closing my browser and reopening it, I look like a completely different person to that site and get issued a completely new ID. Does that then mean I am two completely different people visiting the site at two different times? With a cookie, they would know I am the same person revisiting the site from a previous visit (provided cookies are even accepted by the user's web browser at all).

    11. Re:Cookies? by pipingguy · · Score: 1


      Maybe someone knowledgeable can explain what index.dat is and why it is so difficult to delete. Yes, I've Googled for it but most pages seem to be selling software to remove it (who knows what else this software might do?)

    12. Re:Cookies? by RetroGeek · · Score: 1

      then use the Permit Cookies hotkey extension

      Yes, but use such a utility, you need to KNOW about the utility :-((

      Now I have a new bookmark :-))

      --

      - - - - - - - - - - -
      I am a programmer. I am paid to produce syntax not grammar. Deal with it.
    13. Re:Cookies? by ticktockticktock · · Score: 1

      Then again, as the article said, cookies still only count computers. Someone could visit the same site again on a machine that previously visited a site and pass along the same session ID in the cookie and it wouldn't provide much info other than someone else from the same browser/machine visited the site before which could have been more than one person still.

    14. Re:Cookies? by Anonymous Coward · · Score: 0

      Login as a different user with required privleges (admin or your hopefully renamed admin account) and delete the Temporary Internet Files and Cookies directory of the said user. Does that not work? Hell, while your there, empty out the users temp directories too.

    15. Re:Cookies? by cygnusx · · Score: 1

      Just by me closing my browser and reopening it, I look like a completely different person to that site ... Does that then mean I am two completely different people visiting the site at two different times?

      Which is where data mining steps in. Properly done over a long period of time (say a quarter), it can tag surfing patterns as being statistically similar. Also, if you sift through enough visitors, you will find that despite the same client address, there is enough variation in site traversal (access times, pages viewed, sequence of visits) to statistically identify unique visitors.

    16. Re:Cookies? by Bitsy+Boffin · · Score: 1

      Why? Do you want to see ads that are of little interest to you, or do you want to see ads that are targetted to you?

      Ads are a fact of life, get over it. Besides, targetted ads are actually good enough to click sometimes.

      --
      NZ Electronics Enthusiasts: Check out my Trade Me Listings
  5. Isn't it obvious by DecimalThree · · Score: 3, Insightful

    that is why most online advertising consists of fees based on the 'per click' methodology?

    "How can you charge for ads when it's nearly impossible to tell advertisers how many people will see them" --- These people use access logs??

    1. Re:Isn't it obvious by no+longer+myself · · Score: 1
      These people use access logs??

      Glad someone mentioned that. I check mine quite regularly. I see every click and can track every system that connects to my server. I see referring links (although tabbed browers tend to hide the referrer), IP addresses, what they were going after (or failed to get), and when it all happened. There's just too much good information in an access log to ignore it.

      Personally I'm not making any attempts at revenue, but if I were ever to advertise goods and/or services via someone's website, I'd insist I see their access logs, even if I had to sign an NDA. That data is going to tell me more about the people seeing the ads than anything else you could come up with.

      Review the access logs. They just don't lie.

      OK... So when they get 100 000+ unique hits an hour, that's not the most practical, but a simple perl script to snag the high-lights will do nicely as well.

      Come to think of it... If they're actually getting that much traffic, you're probably getting your money's worth.

    2. Re:Isn't it obvious by cshark · · Score: 3, Informative

      No.

      That's why the standard is per impression CPM (cost per thousand). One user even from home could generate hundreds of impressions if the content is interesting enough, and the pages are chocked full of useful ads!

      Per click is another methodology, but until Google came along, it really wasn't the standard on the ad sales end. Still isn't outside of Google and the search engines.

      That said, most web sites do know exactly what demographics are visiting their web sites and when. If it's important enough to buy software to do it, and most do, there are several useful software packages that come to mind. Web Trends is the first one I think of. That program in particular actually catches many of the problems described in the article, and it's not unusual. Many such programs have similar functionality.

      Honestly, it would have been nice to see them do their home work before writing yet another scare piece.

      --

      This signature has Super Cow Powers

    3. Re:Isn't it obvious by dustmite · · Score: 1

      That's why the standard is per impression

      Um, sorry, forgive me for point this out, but aren't you talking complete rubbish? Most ad affiliate sites (e.g. commission junction) started moving to per-click YEARS ago, and in fact years ago most started dropping even pay-per-click, the "standard" now is pay-per-SALE. I think you're about four years behind here - this all happened just after the dot-com crash. I swear, reading your post was like a flashback to "slashdot '99".

    4. Re:Isn't it obvious by dustmite · · Score: 1

      Oh wait, you talking about advertiser rates?

    5. Re:Isn't it obvious by cshark · · Score: 1

      You might make your commission on a click basis, but commission junction and most other advertisers everywhere sell ads on a cost per impression basis. The idea is that they get a thousand impressions for every click they pay out. That's called... a business model.

      Read the article, it has nothing to do with affiliate ad sites. It talks about people who area selling ads. Could be anyone, and it's not specific to affiliates.

      Not complete rubbish last I checked. Seriously, look into advertising rates anywhere but Google or the search engines who have their own separate business models, and you'll understand what I'm talking about.

      --

      This signature has Super Cow Powers

  6. mmm... by manavendra · · Score: 5, Funny

    I dont know what the real strategy of most online newspaper websites is, but they seem to follow this pattern:

    1. Make content available online, free of cost
    2. Wait for people to start using and monitor the growth in number of hits
    3. Reduce the website response to a crawl with mind numbing popups, flash ads, quick time ads, and generally anything that would make sure the user "spends" more a few minutes on the homepage
    4. Wait for most users to go away to some other website.
    5. The few braves who remain - force them to register and read all the content, since you want to chart your users by demography.
    6. Finally, now make most of the content premium - based upon the data collected in step 5, however inaccurate it is. Flood the site with more ads, if possible
    7. Moan and bitch that there is no revenue generated.

    8. Repeat cycle

    --
    http://efil.blogspot.com/
    1. Re:mmm... by Mz6 · · Score: 2, Insightful
      I never really understood the concept behind forcing registration on users. Namely the NYTimes. Granted, I am sure it's for ad revenue, but atleast make it like CNN, MSNBC, etc...

      They know that the majority of these registations are bogus. There are even websites dedicated to fooling it. If the people at NYTimes didn't know any better, there are a TON of Mickey Mouses reading their paper.

      --
      Hmmm.
    2. Re:mmm... by Anonymous Coward · · Score: 0

      Wait for news.google.com to allow a search of just "-subscription" and they never get a hit again.

    3. Re:mmm... by EvilTwinSkippy · · Score: 1

      Reminds me of how to make a small fortune on the Internet. First, start with a large fortune...

      --
      "Learning is not compulsory... neither is survival."
      --Dr.W.Edwards Deming
    4. Re:mmm... by Hognoxious · · Score: 0
      I never really understood the concept behind forcing registration on users. Namely the NYTimes. Granted, I am sure it's for ad revenue, but atleast make it like CNN, MSNBC, etc...
      Seconded. These cretinous oafs make you do it every time you visit their sites to download drivers and stuff.

      No doubt whoever analyses the data think that the whole world is full of Helen Kellers - an assumption which a quick look around them does nothing to dispel.

      --
      Confucius say, "Find worm in apple - bad. Find half a worm - worse."
  7. Unique identifiers by Scoria · · Score: 0, Redundant

    From the article: 'Most websites have no idea how many people view their content.

    They don't employ a unique ID stored within a lightly encrypted cookie, then? Of course, those merely provide a statistic related to the amount of individual computers viewing the Web site, not the amount of people. They obviously fail to account for computers with multiple users, such as household machines and public terminals.

    --
    Do you like German cars?
  8. Editors at Slashdot... by Anonymous Coward · · Score: 5, Funny

    may think their audience is a bunch of nerds, but in reality its a bunch of suave playboys that get to have sex with many hot women. I suggest they make the appropriate content changes.

    1. Re:Editors at Slashdot... by Anonymous Coward · · Score: 1, Funny

      "if they took all the porn off the internet, there'd only be one site left, and it'd be called 'bringbacktheporn.com'"

  9. Uh, No... by EvilJohn · · Score: 5, Insightful

    This is completely backwards. Infact, it's exactly the opposite. It's quite simple to tell how many people view your webpage, and hell of alot easier (and more accurate) than radio or TV.

    This is the source of the problem with web advertising, your numbers fairly accurate and based on actual events, not some satistically questionable sampling method. There's little room for fudging.

    Demographics on the other hand are a little more complicated. There, you actually have to ask.

    ---

    --

    Less Talk, More Beer.
    1. Re:Uh, No... by JimDabell · · Score: 1

      It's quite simple to tell how many people view your webpage

      Please enlighten us.

    2. Re:Uh, No... by thogard · · Score: 4, Insightful

      It's quite simple to tell how many people view your webpage, and hell of alot easier (and more accurate) than radio or TV

      No kidding. For the 1st time in the history of advertising since the invention of the shop sign, someone has a direct way to count how many people see the ads and how many of them respond in some positve way. The resutls aren't even close to the typical guesses used in the advertising game to sell ads so they simply say the web stats are wrong and go back to their old ways that say more comercials are good. Too bad the real stats show that consumers are overstaturated and ignore most ads. The problem is that consumers don't buy ads, its the large comapines that buy the ads and they don't know if its going to work or not so the compaines trust the ad providers to provide useful stats and then trust them even it it disagrees with market data. If you think some of the professional software is broken, take a look at real world ads. Some of them run away customers for years. For example Oral-B had anannoying warning sound on an ad for their toothbrushes and I hate it so much I'll never buy one of their products again and that ad ran a decade ago.

      I was in a meeting room with a bunch of ad idiots that had just charged the company I worked for about a million dollars to put the www.$COMPANY_NAME.com on the tail end of some well recieved comercials that were about "building brand". They said it would increase our hits a thousand times. I had the logs and said it had increased the sites hits to about 20 times what my personal site got. The idiot then asked me how much I spent on advertising my site. One of my coworkers made some comment about it being millions less than what they charged and that the web hits had only doubled. The team of idiots then told us we must be getting our numbers from an unrelaiable ad auditing source and couldn't deal with the concept that our numbers were from the apache logs.

    3. Re:Uh, No... by grahamm · · Score: 2, Insightful

      How do you detect if someone is accessing via a proxy (maybe not even knowingly, as some ISPs have 'transparent' proxies) which does not honour the no-cache and similar directives? If such a proxy retrieves the page is there any way of telling if it is then served to 1 or 1000 people?

    4. Re:Uh, No... by dubiousmike · · Score: 1

      yeah - next they will be complaining that they don't know if two people are looking over my shoulder at my monitor.

      Web stat tracking, while not perfect is a hell of a lot more effective than Neilson ratings. At the very least Tivo and ReplayTV and the host of Cable companies providing On Demand should have helped to improve tracking.

      Exactly what is Neilson ratings good for at this point ?

    5. Re:Uh, No... by Pionar · · Score: 2, Informative

      Ok, there's a difference between counting hits and counting visitors. You're wasting money if the same guy sees your ad over and over again, because he'll get desensitized to it and will ignore it after a while. But, you can't tell if those 47 hits from the same ISP is one guy or 47 guys, as he gets a different IP each time he dials in. Is that a unique visitor, or a refresh? Why is this person viewing this one page 12 times?

      In short, sure, you can always count quantity using logs, but it's impossible to count quality with them. That's the point.

      The other point is it's stupid to display an ad for MS Server 2003 to a person who doesn't deal with that kind of product. Why would Oracle want to display ads to the guy that maintains the Exchange server?

      One problem is that right now, a lot of web advertising is hit-and-miss. You pay thousands for "targeted" advertising, just hoping someone who will actually need your product will see the ads.

      Relevance and quality is the key in online advertising these days, not how many eyeballs you get. Counting is easy. Analyzing is hard. So, you're backwards, not the article.

    6. Re:Uh, No... by Pionar · · Score: 1

      Oh I forgot the whole issue of cookies, since I know someone will bring them up. You can't rely on cookies for stat tracking because people either have them disabled (stupidly - cookies aren't evil, they can't hurt you) or they clear them out frequently (I do it about once a week during my weekly disk-cleaning routine).

    7. Re:Uh, No... by Moraelin · · Score: 1

      You know what really makes me wonder? Why do they spend so much energy into justifying idiotic metrics, instead of in actually making people interested in the product?

      E.g., yeah, Fake UI ads generate clicks. But do they actually make people buy your product? I don't think so.

      The one time I was tricked into clicking on one of those, I closed the window so quickly, that I don't even remember what product or company was on that page. I wish I could even say that I hate them and won't buy their products ever again. But even that's not the case. It was just another annoyance to be closed quickly.

      On the other hand let's look at things that do work, even if they weren't an actual ad. But noone seems to be interested in taking that route for advertising.

      The last game I've bought (and my current obsession) is City Of Heroes. Great game, btw. Now I was pretty well known for hating MMORPGs with a passion, so what could make me buy one?

      Well, that's easy. Online comics sites, such as Angst Technology or PVP Online ran comics strip about that game. Not ad strips, but normal funny strips. Just various humorous stuff involving the comic's main characters in that game. Mostly making fun of the game actually.

      First of all, unlike your normal in-your-face annoyance ads, those comics are actually great fun to read. Whatever they mention there, even if they make fun of it, will be far more likely to remain in my memory than whatever actual ads they had on that page.

      Second, it was a very targetted case, even if unintentionally. I'm reading their comic, so it's safe to say that I'm interested in comics. (Mind you, not a die-hard fan, but I like reading a few funny ones in the evening.) Those comics are also about games, so it's safe to say I'm a gamer if I find them funny.

      So when they mentioned a game about comics, you could bet that it would get my interest. It was a double-hit as my interests go. It practically remained stamped all over my cortex that there's this game called City of Heroes out there.

      Again, that was not actually an ad, but unintentionally worked better than actual ads do. So why can't some marketeer come with something like that? Something that's actually _interesting_, instead of going for sheer annoyance factor?

      --
      A polar bear is a cartesian bear after a coordinate transform.
    8. Re:Uh, No... by oldmacdonald · · Score: 1

      cookies aren't evil, they can't hurt you

      Then why are you clearing them out once a week?

    9. Re:Uh, No... by geoffspear · · Score: 1
      All ads in every medium ever have been hit or miss. Why should web ads be any different?

      Until the advertising companies can connect retinal scanners to a database of everything you've ever bought, a la Minority Report, it's going to continue to be hit or miss.

      --
      Don't blame me; I'm never given mod points.
    10. Re:Uh, No... by Kent+Recal · · Score: 1

      No, which is one of the main problems with counting your sheeple.
      Here's some info on that subject.

      The fun really starts when you try to deal with large accelerator-cache farms that AOL and I guess most other large ISPs are using.
      As I've learned just recently a visitor coming via AOL can actually change her IP address *in the middle of a session* because any individual request may be forwarded by any of their n proxy servers to your site.

      So the trace an invididual visitor can leave in your logs may be:
      - 0 IP addresses (content cached remotely)
      - 0.1415926532 IP addresses (behind a shared proxy/NAT)
      - 1 IP address
      - n IP addresses (proxy farm or disconnect/reconnect at any time)

      The bottom line is that there is no relation between the number of hits to your webserver and the actual number of visitors.

    11. Re:Uh, No... by Anonymous Coward · · Score: 0

      E.g., yeah, Fake UI ads generate clicks.

      Unless they're poorly designed. One of the best (meaning least effective) fake UI ads I've ever seen featured a slider. I was standing behind a person who had very little computer experience when this ad came up. He immediately tried to use the ad to "speed up their internet." After several tries, he gave up. The control just didn't work. Neither did the ad.

      Since the fake graphic was a slider, he was trying to click and drag the slider. However, a click and drag doesn't activate links. Since he never did a simple click on the ad, the link was never activated. I hope whoever came up with that one was fired.

      Scratch that. I hope whoever came up with that one was promoted and eventually drove the ad company out of business.

  10. Lets show Mr Lamb and the CSM by WormholeFiend · · Score: 3, Funny

    I suppose the CSM is about to discover how many slashdotters view the content of this website...

  11. You shouldn't care how many people visit ... by adzoox · · Score: 0, Offtopic

    Advertisers shouldn't care how many people visit.

    Here's a good example. The website Xlr8yourmac.com is easiest the single most valuable website to me on the internet. I would imagine it's hit totals are pretty low. That said, it generates a good bit of revenue from advertisers, mainly Other World Computing.

    My main website generates traffic through eBay sales and by posting in forums such as this around the internet.

    I mention that I have a website in all my ebay winning bidder emails.

    I also generate traffic by posting in forums about Apple or Mac Community topics.

    Further I have a traffic generating site called JackWhispers that follows Mac Community Scams and provides different perspectives on Macintosh news. I could care less if anyone visits. All I know is that the target IS getting my message or at least finding it in Google.

    My traffic to jackwhispers has risen from 400 to about 4000 a month.

    I also sell to people here on slashdot - people that post in my journal and see my various postings.

    Yahoo geocities premium accounts (as my site is) monitor traffic without cookies (if you want them too)

    --
    Yell & scream & rant & rave... it's no use... you need a shaaaave ~ Bugs Bunny
    1. Re:You shouldn't care how many people visit ... by lukewarmfusion · · Score: 3, Informative

      Your first line is that advertisers shouldn't care how many people visit... but then you go on to talk about how you increase traffic to your own website.

      If your site uses an ad-supported business model, you (and your advertisers) should care how many people are visiting your site. Advertisers want to spend their money somewhere that they know will be seen.

      The Super Bowl charges more for a 30-second spot than your local cable channel; that's because of the sheer number of people that will be watching. If you (and your advertisers) know how many people are visiting the site, then you can put some numbers to your business model - and that's a smart way to run a business.

    2. Re:You shouldn't care how many people visit ... by adzoox · · Score: 1

      Actually I said that you shouldn't care because if you are producing content that YOU KNOW people are reading - your advertisers should care about that fact alone.

      The point of the slashdot post is that Neilson ratings are very very inaccurate. Just because a lot of people are viewing the content, does NOT equate into a lot of people getting stuff from the advertisers.

      The SuperBowl is NOT a good comparison because in the last 25 or so years the SuperBowl is watched more and more for the advertisements than the game.

      --
      Yell & scream & rant & rave... it's no use... you need a shaaaave ~ Bugs Bunny
  12. Not So Sure by somethinghollow · · Score: 0, Redundant

    Most hosting services come with tracking tools. My host has tools that will even break down IPs to general locations, I believe. It has so many options that it gets difficult to use. So, if you have a good host, you should be able to find out who uses your site w/o any additional work.

    If not, as most have said, set a cookie with a tracking ID. Basically, if you make a website without a decent hit counter (when you need one), you're not much of a web designer / developer. I usually log IPs, user agents, and dates, even though I never look at them. Just in case.

  13. Page Counter by Omega1045 · · Score: 5, Funny

    I would put a CGI page counter at the bottom of every page. I think the one with flame numbers works the best for this, but the digital looking on also works well.

    --

    Great ideas often receive violent opposition from mediocre minds. - Albert Einstein

    1. Re:Page Counter by WormholeFiend · · Score: 1

      I like the one with the little monkey turning the crank to make the numbers turn forward.

  14. i just dont care by Anonymous Coward · · Score: 4, Funny

    i dont care who looks at my site as long as my statistics page reports more than just me.

    1. Re:i just dont care by Anonymous Coward · · Score: 0
      Oooooooo! I like your attitude and style! You must run an awesome website! Can I advertise on YOUR site?! Pleeeeeeeze?!

      For everything else, there's Anonymous Coward...

  15. You can't: live with it by Stephen · · Score: 5, Insightful
    You can't measure the exact number of human visitors to a website, any more than you can measure the exact number of people who read a magazine. With a magazine, two people may read one magazine. With a website, one person may come from two computers, or two people from one computer. The problem is only that people, especially advertisers, seem to expect that exact numbers are somehow possible. But they really need to match their metrics to the medium, and not try and force the medium to fit print-media analogies.

    Anyway, the exact numbers don't really tell you anything. You really need to know the differences between two sub-populations (are visitors from pay-per-click ads or visitors from standard search results more likely to buy?). A program which makes this sort of comparison easy will give you far more insight than one which tries to get the total number of visitors closer to some mythical "true" number.

    (I am the author of analog and CTO of ClickTracks, but I'm writing in a personal capacity).

    --
    11.00100100001111110110101010001000100001011010001 1000010001101001100010011
    1. Re:You can't: live with it by popeyethesailorman · · Score: 1
      Too true: web logs both understate and overstate traffic.

      AOL fetches every request with a different IP address. So a web page with 9 graphics counts as 10 hits (but only 1 page-view with Analog: great little program, I run it daily on several machines) - overstaing traffic.

      But since AOL then caches the site, the next 1000 viewers aren't logged. Also, many companies run proxies, so you cannot distinguish a 1000 different people sharing one IP address from one person reloading your page 1000 times.

  16. HTTP Referrers by Anonymous Coward · · Score: 0

    For small sites (weblogs and the like), an analisys of the logs, the IPs you're visited from and the http referrers would give you an approximate snapshot of the average visitor's likes and dislikes. And, what's more: you can back-feed that information to the search engines (via web programming, let it be cgi, php or asp.

    So, you track the http referrers that browsers send to your server. You display them, resumed, in your web page. Search engines are feed that information. More people will get to your page due to this backfeed.

    That's in theory. Back here in the real world, if you run a weblog, put "g-string" somewhere in your page, "teens" twenty paragraphs later, "15-year-old" forty paragraphs later, and "nude" sixty paragraphs later (about unrelated topics). Just by chance, somebody will visit your page searching for "15-year-old teens in g-string" and that will be backfeed to the search engines. Lather, rinse, repeat. In about two months, paedophiles from all around the world will be visiting your tiny weblog and you'll be sure about that thank to the referrer processing and backfeeding. Guaranteed.

    1. Re:HTTP Referrers by Anonymous Coward · · Score: 0
      Amen!!!

      Been there, done that... Learned it the hard way. It should be manditory that ALL personal weblogs MUST use <META NAME="robots" CONTENT="noindex"> in their headers. Blogging software and services should apply that BY DEFAULT. Of course those who are using a weblog for more than just personal pensivities would have the option to disable it, but it should be made less than obvious to keep the self-important douchebags out of the results.

      Had I known then what I know now, I could have avoided some of the ugly effects that arose when search results went totally mad.

      Just my 2 cents.

    2. Re:HTTP Referrers by Anonymous Coward · · Score: 0

      I searched for those keywords and all I found was another post very similar to yours describing the concept of having a web log with those works in it and searching for them.

  17. Holds true for me by tuomasr · · Score: 5, Interesting

    I found this article to be rather insightful. I personally run a small IT/science-news site (in Finnish) and I'm really having a hard time figuring out visitors of the site. Of course I can get some data from the log analyzing software (awstats and webalizer are being used for the site) but it really doesn't tell me what I want. It seems that the website logs don't always tell the truth. For example I'm getting about 20-30 hits a day with a referrer pointing to a site that's a search engine for blogs (${god} knows why the site has been tagged as a blog) but browsing through the actual logs reveal the hits to belong to a indexing-robot of the site that's a little too enthusiastic.

    The most reliable way to find out about the visitors on a given site would be a user survey, although not complete as not everyone would fill it out, but it would give an idea about the habits of your most frequent visitors. I, if I were an advertiser, would be interested in more than just number of hits and visits and most advertisers would be baffled by stuff like "we got XXXYYYZZZ HTTP requests last month". Personally I would prefer to advertise on sites with a well-built sense of community and an active userbase that's keen to interact with the website, when I browse a site for the first time or a site that I visit infrequently, I rarely click on banners or ads. I'm more prone to clicking ads on sites which I visit daily or so, it gives me a feeling of supporting the site I like and I just might buy something from the advertiser if they are offering something that I need, therefore focused advertising is the key, hence again you need to know your users.

    Logs tell you numbers but you need the visitors themselves to tell you who they really are and how often they visit your site.

    1. Re:Holds true for me by mabu · · Score: 1

      Logs tell you numbers but you need the visitors themselves to tell you who they really are and how often they visit your site.

      My feeling is, if you are running any type of commercial entity and you don't know who your target market is, you shouldn't be in business.

  18. awstats, webalizer by Espo_SHIZ · · Score: 0

    http://www.mrunix.net/webalizer/ http://awstats.sourceforge.net/

  19. Banner ads and many sites themselves.... by Dagny+Taggert · · Score: 2, Insightful

    ...amaze me. I recently helped a friend put together a website for his bakery. Why did he want a website? Because it was something to do that he hadn't done before. Will it drive customers to his place? I doubt it; most small companies like that survive on local ads and word of mouth. I guess my point is that I am still, after all this time, doubtful when it comes to the accuracy of usefulness of ads or site based on visits, click-throughs, etc. I don't think knowledge of the availability of a product is enough; a site must be informative and interactive above and beyond what other forms of advertising can do. While some companies do a great job of this, too many others are like my friend's site---little more than a billboard.

    --
    Don't be a looter...and yes, I know that it's spelled with an "A" instead of an "E".
    1. Re:Banner ads and many sites themselves.... by gl4ss · · Score: 1

      I've used the website of one local snackgrill back in my hometown many times to check when they are open, and to see whats the number to call 'em to make some pizza beforehand.

      as long as it's findable with google by typing the place's name like "jaskan grilli" it will be useful in such occasion if they have their own webpage that ranks high enough on google to be the first occurance of that.

      their site is JUST a billboard! BUT THAT'S JUST FRIGGIN PERFECT BECAUSE IT'S A BILLBOARD YOU CAN SEE ON DEMAND FROM YOUR HOME.

      --
      world was created 5 seconds before this post as it is.
    2. Re:Banner ads and many sites themselves.... by valkraider · · Score: 1

      Will it drive customers to his place? I doubt it; most small companies like that survive on local ads and word of mouth.

      Not true. Maybe 10 years ago you were correct, but now - a HUGE number of people have access to the net, and probably darn near 100% of people with disposable income have net access.

      Out of those with net access, tons and tons have net access and use it for things like this.

      Now of course I have no statistics, but let me give you an example of how this influences how my friends and I spend our money...

      We are looking for a place to eat. We know we want a specific genre, but some of our group have special dietary needs - so having access to menus is beneficial... So we hit dexonline or citysearch and do a general search. Then we look specifically for restaurants that have online presences - to get more info. If the establishment doesn't have a site - we usually just skip it. But some restaurants have great sites, that without which we probably would not have ever tried the place... Now we go there a lot...

      I am also regularly looking for plumbers, handymen, yard work - all online. Add to that I search for places to take kids, recreational places, or even for places that carry specific products.

      I view a web presence as a MUST for local business - especially if you want me to shop at your store, as opposed to a national chain that I know carries the products I need. I definately prefer shopping locally, but sometimes - I just might not know a local option exists. But a quick Google search for "Portland Pet Supplies" should turn up my local pet store, and if not - the store probably won't get my business unless I happen to know where you are from some other method....

      A lot of people spend a lot of time in front of thrir computers all day at work. Why not help them find your business for when they get off and go out to spend money?

  20. web site viewing by loid_void · · Score: 1

    Like television, it's all page views. It's not complicated. It does not matter who viewed, or when, or repeated, or same computer but another person. Eyeballs, a pair of eyeballs come to the page x times a day. This is the number to go with. Now if you have a membership and can get demographics in the sign up form, that is another story.

    --
    Anyone seen my jagged little pill?
    1. Re:web site viewing by senatorpjt · · Score: 1

      Yeah, I personally think this whole thing is stupid. McDonalds pays to put an ad on TV at 6pm and 7pm, they don't get any sort of discount because I already saw the ad at 6.

      The fact is that just because it's the same person viewing the ad twice - the fact is they still saw the ad twice.

      If it's worthless to see an ad more than once, why do they still advertise Coca-Cola? I'm already aware of its existence.

  21. The most interesting is Alexa's model by Moryath · · Score: 3, Interesting

    Alexa's model is interesting - they hand out a "free" toolbar that gives you google search, as well as pinging Alexa and showing you every page's Alexa rank.

    Unfortunately, the toolbar also slows down your browsing (especially if you're on dialup). And the more tech-savvy a user is, the less likely they are to want that toolbar on their system. Thus tech sites are going to be depressed in those rankings, always.

    Alexa also can't tell a subdomain from a regular domain - so subpages of IGN.com or UGO wind up just increasing IGN or UGO's rank, and blogs hosted at X.BlogHost.Com just raise BlogHost.com's rank without being able to tell what the particular blog's rank might be.

    Finally, the biggest flaw in Alexa's ranking system is that it's based on voluntary input; rather than finding 'Net users and trying to get a representative sample (which is the goal of the Nielsen TV setup), they take anyone who'll put in their toolbar. Sure, they can get a pretty large number of idiots to install the thing, but they're still idiots - there are demographics that the toolbar just won't get adopted by in that fashion.

    The other sad thing is, there are companies that use Alexa's page rankings to decide how much they'll pay for ads. Go figure.

    1. Re:The most interesting is Alexa's model by Singletoned · · Score: 3, Funny
      The other sad thing is, there are companies that use Alexa's page rankings to decide how much they'll pay for ads. Go figure.

      Of course, they do. If they find out that a site has a large number of idiots looking at it, they will want to advertise. That's their target audience.

    2. Re:The most interesting is Alexa's model by yppiz · · Score: 3, Interesting
      Moryath writes:
      Alexa also can't tell a subdomain from a regular domain - so subpages of IGN.com or UGO wind up just increasing IGN or UGO's rank, and blogs hosted at X.BlogHost.Com just raise BlogHost.com's rank without being able to tell what the particular blog's rank might be.
      I wrote much of Alexa's early traffic counting software (I worked there in the late 1990s).

      Your description is partly right. Alexa "rolls up" clicks on subdomains into the doman. So clicks on www1.foo.com, www2.foo.com, and www3.foo.com all count towards foo.com.

      Alexa does this primarily to deal with site mirrors, but also because some sites create subdomains for various functions related to serving pages. So someone interested in Google's overall popularity might prefer to see gmail.google.com, news.google.com, and www.google.com as one site, and not three.

      That said, the site counting software has (or at least had, I don't know if this is still true) rules for detecting home pages as stats-worthy sites independent of their domains. For instance, any URL with a tilde after the domain, like www.foo.com/~bar, has its own statistics. Similarly, there are special rules for recognizing "home pages" on domains like AOL and other big ISPs.

      It's a huge problem deciding what people consider to be websites - it borders on serious AI. For instance, is each Sourceforge project a separate site? How about several subdirectories off of someone's home page, each with a very different focus?

      If you think that your favorite domain should be divided into sites, and that it isn't happening correctly in the Alexa toolbar, you might try sending email to Alexa and asking them to take a look.

      Finally, the biggest flaw in Alexa's ranking system is that it's based on voluntary input; rather than finding 'Net users and trying to get a representative sample (which is the goal of the Nielsen TV setup), they take anyone who'll put in their toolbar. Sure, they can get a pretty large number of idiots to install the thing, but they're still idiots - there are demographics that the toolbar just won't get adopted by in that fashion.
      I am not familiar with Neilsen's current methodology, but I was unimpressed by their marketing claims when they first started their web metrics. At the time (late 1990s) I believe they were saying they had a representative sample of the internet, even though their sample size was: 1) tiny, and 2) made up of volunteers. I cannot say what goes on in Neilsen, or any other web ratings company, currently, but while companies may have very careful statisticians on the inside, often, the caveats and possible biases get stripped out by the marketing department. The moral of this story is, assume that any web rating (or television rating, for that matter) is biased, and understand those biases as well as you can.

      --Pat / zippy@cs.brandeis.edu

  22. Webalizer, cookies, stats by Lord+Zerrr · · Score: 3, Interesting

    I use webalizer, cookies, and a two stats packages for my cms system (geeklog). One stats package only admin has privalige to, which gives me very detailed acurate info such as time, ip, which page viewed, referers, UID (user id), links followed, country browser, platform ect. All open source. Does the job for me.

    --
    "If the facts don't fit the theory, change the facts." -Albert Einstein
    Karma? There's a serial modder out there.
  23. Re:Stupid crackhead mods by Anonymous Coward · · Score: 0

    This is about +2 Funny, not 0 Offtopic. The problem is that the mods here are all little kiddies who have never seen such classic movies and have no idea what it is the post is about.

    If you think Caddyshack is a "classic" then it's you who is probably a "little kiddie." It's a pretty funny film but certainly not a classic!

  24. Re:CSM by WoodenRobot · · Score: 2, Insightful

    The CSM is essentially secular. See the 'about us' pages. Seems that the naming of the CSM was a rather unpopular move by the paper's creator, Mary Baker Eddy - the rest of the staff didn't seem to want to call it that, since it's not really Christian at all...

    --
    ---
    "I did nothing. I did absolutely nothing and it was everything that I thought it could be."
  25. Re:Different Methods by Anonymous Coward · · Score: 0

    Way to pimp your website two times in one post. Maybe you could show a little modesty and put your advertisement into your sig so that we can avoid it? You already got a Ask Slashdot story. Isn't that enough? kthxbye

  26. Speaking as a Sprout by Timesprout · · Score: 1

    Most websites have no idea how many people view their content

    We normally use our leaves to view content. Hope this helps the analysis.

    --
    Do not try to read the dupe, thats impossible. Instead, only try to realize the truth
    What truth?
    There is no dupe
  27. This isn't rocket science! by peterdaly · · Score: 4, Insightful

    Tracking unique visitors?
    Not that hard if small margin of error is ok.

    Charging for ads when you don't know how many page views you will get?
    What about CPM (cost per 1k impression) rates? Want 10k impressions? Pay for 10k impressions.

    Target demographics?
    How about track what article topics are popular, how many return readers per topic, etc?

    These are not that hard to do with the right people. The guy who writes the "techie column" in many cases is not the right person.

    I guess if you think like a newspaper, you end up with these problems seeming impossible to figure out.

    Have I lost my marbles, or is this really not that hard?

    -Pete

  28. Re:Easy by blowdart · · Score: 5, Interesting
    While that's almost an amusing troll I've noticed a trend recently where fake referrals are sent to random pages. I would guess this is to boast google page rankings, as some people will publish lists of referring sites on a crawlable page. In the last two weeks a certain canadian IP sent fake referrals for various pages on
    • www.spankarchive.com
    • www.spanking-adult.com
    • www.spanking-porn.com
    • www.spanking-punishment.com
    • www.spankingstories.us
    • www.spankphotos.com
    • www.spankpics.net

    Their ISP killed their account after 3 reported strikes.

    Then there's em3.net, a scumware site that tried this last year. Following the links triggered attempted spyware downloads.

    (If anyone is truely interested I have a partial list at http://idunno.org/misc/referralSpammers.aspx)

  29. yeah by hackstraw · · Score: 1

    From the article: 'Most websites have no idea how many people view their content. This inherent fuzziness is causing problems for commercial websites, especially online publications desperate to make money from Internet advertising... How can you charge for ads when it's nearly impossible to tell advertisers how many people will see them?'

    Well, websites can just do things to make up numbers. Dead tree publications do it all the time. Ever notice how the the nation's most popular newspaper is probably so popular because almost every hotel room in the US has one at the hotel door in the morning (where it is most likely then placed in the trash). I would bet that its much easier to figure out how many people are actually reading what on a website vs any other medium.

  30. performance based advertising by dcbprangins · · Score: 1

    > This inherent fuzziness is causing problems for commercial websites, especially online publications desperate to make money from Internet advertising... How can you charge for ads when it's nearly impossible to tell advertisers how many people will see them?' Then use performance based advertising - such as cj.com (or buyat.co.uk in the UK). You don't have to sell CPM (ie clicks) but instead get paid on results (eg. sales generated). This solution has been around for a long long time.

  31. Oh come on! by peterdaly · · Score: 4, Insightful

    Read the article. They are complaining that one user may read the content from work and from home, and so count as two users. One might also point out that sometimes two people may use the same computer, and only count as one person.

    My wife and I both read the same article/section in the newspaper we got yesterday, even though we only got a single paper. (We "logged" 1 impression even though 2 were made.)

    I understand that is the opposite of what you suggest, so...

    Not only that, but we had some sections delivered to us that we (gasp!) threw out without even reading even though we may have been part of the target demographic. (We "logged" 1 impression even though 0 were made.)

    And the web is different how?

    -Pete

    1. Re:Oh come on! by GorillaTest · · Score: 1

      Did you even read the article? The whole point is that they want to track how many descreet users hit the web site. They don't want you and your wife counting as 1. Saying you "logged" anything is apples and oranges. Assuming that requirements and desired metrics for a web site are the same as that of distributing something on printed paper that you have to lug to each customer is probably a bad assumption.

    2. Re:Oh come on! by julesh · · Score: 1

      Did you read the comment you were responding to? The poster was pointing out that the situation with web sites is no different in reality to the situation with newspapers or magazines. The article (yes, I did read it) was implying that it is more difficult to track the number of readers of a web site than it is a magazine. This is, of course, bollocks.

  32. Speaking of monkeys... by Mr.+Neutron · · Score: 1

    Alternatively, you could throw in a pop-up box that tricks the user into loading Bonzi Buddy, then count how many angry emails you get from users with Bonzi infest^W installations.

    This is a very permanent solution, as after this you no longer have to worry about monitoring traffic to your website.

    --
    dinner: it's what's for beer
  33. After careful review by Joe+U · · Score: 2, Funny

    After careful review of our target audience, we have have begun work on our new bulk Prozac and Lithium banner ad campaign.

  34. Look at search engine references by SnappingTurtle · · Score: 1
    Back when idocs.com was my hope for a rich future, I used to keep a sharp eye on the referer lines in my web log. I even wrote some nice perl scripts to summarize what searches people were doing to find me.

    One time the summarizer displayed a search string that consisted solely of pornographic terms: "pussy", "fuck", and the like. I was pretty confused because my site is just an HTML guide. Turns out it found me because of the word "maypole"... I still have no idea what that means in a porn context.

    --
    I've found that my posts don't format quite right w/o a sig.
  35. Relative comparisons over time/section are best by tentimestwenty · · Score: 2, Insightful

    I find the value of web logs is more the relative growth of traffic, or from section to section. Since one can assume relatively the same degree of error each month (i.e. 2 users on the same computer, 1 user on 2 computers, etc.) you can gain a lot of information just by comparing logs over time. The same goes for section by section. If your web site has 5 distinct sections you can compare within them and then over time. Advertisers like to know absolute numbers, but if you can tell them that they'll get 2x if they advertise on a particular portion of your site and it's likely that section gets a certain type of visitor that is very valuable. In the least it gives you some solid direction about what your users want so you can build a better site, and eventually get more ad revenue from it.

  36. Re:Stupid crackhead mods by kfg · · Score: 1, Insightful

    If you think Caddyshack is a "classic" then it's you who is probably a "little kiddie." It's a pretty funny film but certainly not a classic!

    By actual poll of caddies Caddyshack is the best movie ever made about Caddies. That meets the definition of classic.

    Caddyshack II was voted the worst movie about caddies.

    Of course they are also the only two movies ever made about caddies, but we'll overlook that for now.

    Personally I'm an officiando of dancing gopher puppets, so it's Caddyshack all the way, the undisputed classic of the genre.

    Everybody! "I'm alright. . . "

    KFG

  37. Re:Stupid crackhead mods by FesterDaFelcher · · Score: 2, Informative

    and they could call it metamoderation? Yeah, they should implement that.

    --
    My user number is prime. Is yours?
  38. I wish Internet advertisers would learn... by Xugumad · · Score: 4, Insightful

    I'm not going to click on your banner. Nope. Not a chance. Not happening.

    It's not that I'm not interested in your product. Online adverts I see actually tend to be:

    1. Something unavailable to me (wrong country).
    2. Something of no interest to me.
    3. Something I own already (this happens a _lot_ with Gamespy).

    But that's not the point. The point is, I'm at the web site because I'm looking for something, and it's probably not your product. When watching TV, I never watch an advert, and immediately decide to research/buy that product. At best I'll make a mental note to have a look out for information on it later, in most cases I won't think about it until I'm looking for that kind of product, at which point I'll probably remember your advert.

    An example might be easier. I frequently see adverts for car insurance. I don't drive, for a variety of reasons, but if I was going to learn and buy a car, I'd probably start calling around the companies whose names I remembered from adverts. Well, actually I'd Google for a comparison site, but lets pretend I'm too lazy to do that, okay?

    Oh, also, pop-ups/unders are a really good way of persuading me to avoid your company, your advertiser, and whatever site I got the pop-up/under from.

    1. Re:I wish Internet advertisers would learn... by Xugumad · · Score: 3, Insightful

      Oh, while I'm on a roll (just mod me offtopic, I'm ranting here)...

      If I'm on your site, you have my attention. Stop trying to get my attention with fancy tricks that break my browser or talk half an hour to download.

      Don't resize my browser. If I wanted my browser window to fill the screen, I'd be resized it myself. Equally, if I wanted a poky little window that happens to perfectly fit your site, I can grab that little resize widget myself. It's not like you're saving me effort, as I have to then resize the window back again later.

      Don't tell me your site won't work with my browser. Let me try. Chances are, you've mis-detected my browser, and/or haven't tested in three years, and it'll work just fine if you let me in.

      Okay, going to go get some actual work done now.

    2. Re:I wish Internet advertisers would learn... by The+Angry+Mick · · Score: 1
      Don't tell me your site won't work with my browser.

      Instead, how about learning some fundamental HTML skills and crafting a page that any user can read. Seesm to me like the more folks that read it, the greater the chances your ads will have an impact.

      --

      I'm not tense. I'm just terribly, terribly, alert.

    3. Re:I wish Internet advertisers would learn... by Xugumad · · Score: 1

      Oh, had a great one for this recently. We're involved with a large Europe-wide project, and part of what we're doing is usability testing.

      We started looking into this, and then it occured to us to do the project's homepage. The page's content is generated using Javascript. It's a nightmare. It doesn't work on some graphical browsers, on text browsers (as close as I have as a comparison for braille browers) you get nothing to even suggest there's a page there. *sigh*

    4. Re:I wish Internet advertisers would learn... by The+Angry+Mick · · Score: 1

      Here's a good one. Try visiting the KPMG homepage with Mozilla. You get . . . nothing. Not even a browser compatibility error. Just lovely whitespace and title bar text. There's not a single line of plain text anywhere on the page.

      And it's not just the U.S. site - the Australian page only gives you a single site menu and a couple of colored bars. It's absolutely unforgivable for a company that large to be that ignorant about web design.

      --

      I'm not tense. I'm just terribly, terribly, alert.

    5. Re:I wish Internet advertisers would learn... by mnewton32 · · Score: 1

      Why not just get a different web browser? One that doesn't allow pop-ups/unders, one that can block adverts, and one that will prevent sites from resizing your window or removing your toolbars. Firefox comes to mind, but Mozilla and Opera will also do the trick.

    6. Re:I wish Internet advertisers would learn... by Xugumad · · Score: 1

      Generally I use Firefox, however some of the systems I use don't have it installed, and I can't install it on.

      Also, is there any way of blocking Flash adverts in Firefox?

  39. Mind boggling stupidity by danharan · · Score: 3, Insightful

    Who cares about demographics? We're trying to figure out what people's interests are, what types of ads they'll respond to.

    Well, duh. If a visitor looks at the sports pages during work hours, you have a fair deal of information about that person already. Isn't that already enough to serve up ads that would likely be relevant?

    If these dead-tree publishers of yesterday's news got a clue, they might also realize that web-ads are actionable, and actions can be counted. Do people click on the ads? Do they generate leads or sales? There's this interesting industry called affiliate marketing they should look into (my guess is they'd make good money off personals and job ads).

    What they read, when they read it, and what ads they want to learn more about. WTF more do they need?

    --
    Information: "I want to be anthropomorphized"
  40. advertising by mabu · · Score: 2, Insightful

    For those who haven't figured it out already, the web is not an advertising medium. Yes, you can find people who will pay for advertising, but it's a peripheral and unimportant element of the service.

    Hasn't the dot-com-bust taught us anything? Revenue models based on advertising are not going to work except for the rare few who have market share and a steady stream of gullible businesses that want to cheat and try to buy an audience instead of building one.

    Anyone who needs to know how many people are on his/her site and their nature, will already know, and will already have things in place to measure and qualify this. The most obvious of which is sales of their products/services. Traffic reports are amusing but otherwise irrelevent unless you're in the business of selling traffic reports (like Nielsen - another bottom feeder that is providing a crutch to businesses in an effort to continue to perpetuate the myth that online advertising is worthwhile).

  41. But do Firefox users look at ads? by Anonymous Coward · · Score: 0

    As noted, people who use quality browsers and have them set to reject cookies will be undercounted. However, this may provide a more accuracte count of the number of people who look at ads. What percentage of firefox users have set their browsers to block ads from doubleclick?

  42. If all they want is number of hits... by Anonymous Coward · · Score: 1

    1. Promise to quadruple the traffic to a company's site within 24 hours, in exchange for $$

    2. Post story regarding stupidity of company's advertising model to slashdot, company's server is slashdotted

    3. Profit!!!

  43. Earing the right to count your visitors by amichalo · · Score: 2, Insightful

    This is all about earning the right to count your visitors.

    There is NO WAY I am going to spend time giving up my privacy and demographic information if the site has not earned the right to waste my time.

    When you walk into any store in the mall there is a small laser that is counting foot traffic. Each person or close walking couple breaks the beam once to enter and once to exit. It isn't precise, but it is close enough and further the store EARNED THE RIGHT to count visitors becuase there is a reward - viewing the merchandise. Plus, there is a very low cost (exposure to a low powered laser).

    Compare this to a website that would require you to fill out a form, presumably with valid info (the article mentions 90210 as the most popular zip code on the web), and THEN you get to see the content. No thanks. potentially valuable content not worth the bother.

    Now if there was some technology that would allow you to store this reader profile and it would be transmitted when you visited a website without the need to fillout a form, I bet some people would use it.

    But no one wants to give their drivers license to the GAP store clerk before entering and there will never be a time that, no matter how valuable it would be for a web site owner, people provide valid, accurate data on who they are to view site content that has not earned the right to ask for that information.

    --
    I only came here to do two things; kick some ass, and drink some beer...looks like we're almost out of beer.
  44. How to track? Use Google AdSense by Goldenhawk · · Score: 3, Insightful
    I have been pondering the same issue for quite some time, as my business depends heavily on internet traffic. I've found one of the best ways to both track traffic, and benefit from it, is the Google AdSense program.

    With a relatively compact bit of javascript embedded into a page, the user gets hopefully relevant ads that are not obtrusive or flashy, same as the Google Adwords text-only ads you see on the right side of the Google results pages. And you can customize the colors and format to suit your own pages. Google, while they do serve the ads based on your site's content, do allow you to prohibit certain keywords, so you can block out competitors' ads.

    To make it useful to the host, Google allows you to create "channels", so within one AdSense account you can track different pages. You can get a detailed report of how many pageviews each channel generates, as well as click-thrus (which of course leave your site).

    To sweeten the deal, you get paid for click thrus. That means you get paid when someone leaves your site, but my philosophy is that if they do that, they weren't planning on sticking around anyway, so I might as well profit from it.

    In my case, my site generates about 3000 pageviews and 15 clickthrus, and that translates into about $1 a day in revenue. It's not much, but I roll that back into the Google AdWords campaigns that I run, which generate inbound traffic. I'd rather have people coming to my site that want to be here, than those that don't, so I see it as a fair trade.

    And in the end, the reporting and tracking are handled by Google, and provide a tangible benefit to my business.

    Oh, and if you want to see an example in operation, look at the very bottom of our site's main page.

    --
    --Brandon / Split Infinity Music

    1. Re:How to track? Use Google AdSense by PsiPsiStar · · Score: 1

      I think that might be a problem with the service, though. It encourages fake clickthroughs. I've used Google before. Their ROI is worse than targeted click sites like Overture.

      --

      ___
      It's the end of my comment as I know it and I feel fine.
  45. Re:CSM by jankyPhil · · Score: 1

    Troll... but I'll bite.

    Mostly secular yes, but there is a daily article on Christian Science in the editorial secion.

    Also, the staff at the CSM was nervous about putting the church's name in the title of the paper because they thought people wouldn't take it seriously, would have bias against it.

    Also, the CSM is owned by the Christian Science Church.

  46. Re:CSM by WoodenRobot · · Score: 1

    Nah - I wasn't trolling. All that information's in the link I posted. It seems as if they try to keep as objective as possible in their reporting, and Christianity doesn't seem to get a mention, so it doesn't matter who's writing the thing. It could be written by the Church of Satan for all it matters.

    --
    ---
    "I did nothing. I did absolutely nothing and it was everything that I thought it could be."
  47. Different methods by musicmaster · · Score: 1

    My methods are:
    - The webalizer weblogs provided by my hosting provider. Disadvantage is that they mostly provide top-10s. So I get no data on the other pages. Also you count a lot of bots.
    - Google adwords and other advertisers with tracking pixels (like CJ). Problem is that if you compare them they give widely different values for the same page.
    - Nedstat. I like the referer information. But I find it too much work to give every page its own counter.
    - My own counter. Basically a piece of javascript that says "myimage.src=mycounter.php?url=theurl". It is primitive but it is my own so that I can easily extend it.

    Next I also occasionally look to 404 errors that are generated on my site. Unfortunately nearly half of them come from Yahoo Slurp that finds it necessary to check for urls that haven't been on my site for nearly a year.

  48. Re:Stupid crackhead mods by pipingguy · · Score: 1


    For those of you who don't know, it's from Caddyshack.

    Then post a link. I saw that movie when it first ran (and still like it), but I didn't recognize the quote.

  49. It's not that complicated by rolofft · · Score: 1

    When I worked for a newspaper we did some research (by polling readers) and found out that each paper was read by 1.5 people (or some such figure). So that's what we told advertisers.

    --

    "Give a man a fish and he will ask for tartar sauce and French fries!"

  50. tags are an alternative approach by aggles · · Score: 1

    With the high-end commercial packages, WebTrends, Omniture, CoreMetrics, and WebSideStory, you add a tagged link to each Web page, and the "outsourced" service does the rest. No logs to collect, no servers or databases to mess with. These services are targeted for the sponsors of the site, not so much the operators. Cost is $20K and up per year - based on page views. Some high end sites are paying over $500K per year - a few over $1M. The retail sites you frequent get to know you can add demographics to the tags, and do some very sophisticated click stream analysis. With these tools, you can find out what percentage of the visitors buy something - after they have visited to your privacy page. You just build the scenario you want to analyze, and a report is produced. They also produce funnel reports , and can compare conversion rates on two different sets of content (ie, search bar on the top or bottom; red or green background, etc). These tools are not for everyone - typically you want to be making 20% of your revenue via a Web channel first. The user needs some skills in merchandising too, and a content staff that can make changes when the tools suggests one way is better than the other.

  51. Unique vistiors from web logs - Detailed anaylsis by the+frizz · · Score: 2, Informative
    It was my task to develop log anaylsis software to count visitors for large web sites. I was not only surprised to find out how inaccurate the art was, but also had difficulty in convincing other web-experienced collegues on how impossible it was. "All the other web analysis programs display number of visitors" they said. Well they all make guesses is the answer. The current best practice is to count unique login names, but most sites don't use authenicated logins and even then you can have many hotmail accounts.Here's the disclaimer I eventually wrote for my sites unique visitor stats.

    The number of visitors displayed does not accurately represent the number of actual people visiting your site. Many people can appear as a single IP address by sharing proxies, caches, NAT firewalls or even simply sharing the same computer at home. One person can also appear as many IP addresses by using dynamic IP addressing (most dialup and PPPoE users), being load balanced across proxies and caches or simply using multiple computers (e.g., at home and at work.)

    Other reasons for overcounting include: robots; rogue client software that keeps changing its ID string; users that delete cookies, upgrade software or use multiple client software agents.

    Other reasons for undercounting are clients that don't (or have been set not to) accept cookies or operate through anonymizers. If authenticated logins are used, determining the number of real people from server-side logs may be best derived from a cookie which is only set after authenticated login that only holds a value which uniquely corresponds to the user (e.g., an user name or account number).

    When the statistics for more than one day is selected, the peak daily number of visitors is displayed rather than a sum of the daily visitors.

    Since the above was written I discovered a common practice of sysadmins and help desks is the suggesting manually deleting all cookies (since you can't do it selectively with MS-IE) to get over site bugs. And now the increasing popular spyware removal tools (E.g., spybot) remove 3rd party cookies used just to count unique visitors in the name of removing sypware and viruses from your computer.

    Originally I thought of defining a visitor for HTTP domains as the cookie if it exists, and the client IP address otherwise. But the flaw in this is that it will double count first time HTTP visitors. Once for the log line of their first hit with no cookie. And again for the subsequent hit. With streaming logs, using the GUID (effectively a cookie these days) and the client IP address is more useful as a unique visitor. The log lines in streaming are actually the summary of a sequence or request/reply transacations and so the first "hit" log line does have a GUID/cookie logged.

    What follows is addition research I turned up:

    • ABCi (a web traffic auditor)
      says: `` A visitor is defined as "a unique IP address with heuristic." To properly account for visits, the Web site needs to identify a "visitor" so that visitor activity is properly tracked. Registration and/or cookies are the best way to track a visitor's activity through the Web site. Unfortunately, a lot of Web sites do not require registration, nor do they use cookies [and browsers can disable cookies] If cookies are used, it is the clients' responsibility to provide the auditor with details on how the server sets the cookie, the cookie format and how the cookies are used. An alternative that has been suggested is to use the IP address AND user-agent in combination, to identify a unique visitor. The interaction with the site by this "visitor" is then analyzed to determine the number of visits which should be recorded. Using only the IP address to identify a visitor is not acceptable due to the number of visitors that may not be accurately reported because they are operating behind a proxy server or firewall. ''
  52. Compare to the other media by RedHat+Rocky · · Score: 1

    The article is slanted to sound like it's bad that accurate visitor data can't be had for a website. They fail to mention that compared to other forms of advertising, the Web is a gold mine of information.

    Can a magazine tell you how many people saw a particular ad (without lying that is)? NO. Same for magazines, TV and even junk mail. They might have numbers that are reasonable as to how many people MIGHT see an ad, though take with salt. But how many people actually act on the ad? No sir. How many people blocked the ad? Ah, nope! One could get that from web server logs though.

    It's all just the ad industry promoting the ad industry, ignoring the fact that is doesn't work.

    --
    Anything is possible given time and money.
  53. A Tip or Two by KalvinB · · Score: 1

    If you're getting 3000 impressions and only 15 click thrus you're oversaturating your visitors with ads. The net result is that they see an ad they aren't interested in and then ignore the rest of the ads or are simply bothered by them to begin with.

    You need to figure out which pages are generating the most impressions and fewest click thrus and pull the ads.

    You should be getting at least a 1.0% clickthru rate. 0.5% is a big sign something isn't working. It could also be a sign you lack the content to get Google to effectively target ads at your audience.

    You can tell who your audience is by induction based on what kind of content you have. I have a lot of programming related content so my visitors are obviously coders. It's not an advanced site so my demographic is beginner to intermediate programmers which fall mainly in the early teens to mid twenties.

    You can also get a good idea who your audience is by looking at the search terms they use to find your site in search engines.

    Ben

  54. I Just Use The Weblog w/ DNS Analysis by cmholm · · Score: 1
    I run three tiny sites on one ancient system, and weblog analysis is good enough for my needs.

    For my personal site, don't care. With the on line high school yearbooks for my alumni group, looking for 404 errors from the hundreds of static html pages I hand editted from the initial template, and getting a general idea whether the alums are using it. For the old man's specialty CD-ROM site, just looking for a general idea what parts of the nation/world lookie-loos/orders are coming from.

    Lately, I've also been using the log to see which spiders rate a disallow in robots.txt.

    --
    Luke, help me take this mask off ... Just for once, let me butterfly kiss you with my own eyes.
  55. Pageviews, not hits or unique visitors by Randym · · Score: 1
    I have rolled my own ad-delivery package and I look at my raw logs every month. The metric that I find most useful is page-views. Why? Because 1) it shows the *actual* number of pages viewed per month; and 2) the concept of "page-views" is easy to explain to people who want to advertise on my site, after I get done explaining to them why "hits" is the worst metric. (doesn't discriminate between pages and graphics; the caching problem; blah, blah, blah.)

    Plus, I can divide page-views by unique visitors and have a pretty good idea (along with looking at the numbers from certain directories) how long my visitors are staying and what they are doing. (Largely they are looking at upcoming events in the area.)

    I also look at *when* people are coming and from *where*. Thus I can reliably say to my advertisers, "Well two-thirds of our traffic is from .com URLS and shows up between 9-5 M-F, so those are largely coming into the site from their workplace." Since we are an in affluent area, this probably means that these are people with fairly large disposable income. *That* is exactly what they want to hear.

    If I am really interested, I can run a little program that does path-tracing through the site based on the raw logs, but I generally don't do that too often anymore.

    Of course, I *only* see about 50,000 pageviews a month, so I don't run a big site, but I *can* talk fairly knowledgeably about my users without resorting to fancy-schmancy "network traffic analysis" or any of that other useless and expensive stuff.

    --
    DNA is a Turing machine. You, however, being dynamic and emergent, are not.
  56. You are an idiot - no offence intended by |>>? · · Score: 1

    This is not a troll and I'm not trying to offend you, but this makes no sense to me at all. While you think you might want to know how many visitors, eg. humans, you had visiting you, it really is quite meaningless because as others have pointed out, some people read ads and others don't.

    A more meaningful statistic, is how many times was an ad served, because at the other end of the served ad were some eyesballs. You could filter out spiders, who's behaviour is pretty simple to detect and you'd have a number that actually meant something.

    The article shows as an example a person viewing the same site from two places, at work and at home. They want to count that person as one. This makes no sense. The person is exposed to the content twice. Advertising is about repeating the message.

    TV advertising is stabbing in the dark and tallying up imaginary numbers. Marketers make money from that imagination. The web is different. You can actually count the number of eyeballs that visited...

    Your Apache Logs - I'm assuming you actually use a real server :-) - will give you the number of hits. All you need to do is filter out the spiders - though I can make an argument that leaves them in also - seeing as they are representative of eyeballs viewing the gathered data - like a google search.

    Anyway. Hope this cleared up some things...

    --
    |>>? ..EBCDIC for Onno..
  57. ad-hoc analysis by Anonymous Coward · · Score: 0

    I found very helpful to conduct ad-hoc analysis
    using the standard unix commands in pipe to
    a free software analyzer (Visitors, http://www.hping.org/visitors).
    This program is a web log analyzer that can
    process logs from standard input, so you are
    free to use grep, sed, perl scripts, and what
    you want in order to change on the fly what
    part of the log lines you want to analyze.
    I found this mixed human/analyzer interaction
    very helpful understanding what's my web audience.

  58. Can you say "audit"? by gilgongo · · Score: 1

    This is an old problem, and it's been solved by auditing.

    If site owners and advertisers care about whether the traffic on sites is "real" in any way, then they're probably best off paying for an independent audit of the site's logs. Organisations like ABC//e for example here in the UK will do it, as will various other arounds the world. All use very similar methods and definitions (in fact they collaborate to define standard ways to audit metrics).

    Sure, it's not perfect, any more than ABC's magazine circulation and readership audits are perfect, but that's not the point. It's the fact that the *same* measurement standards are applied to all that counts. So it's a level playing field (almost) and makes all these nit-picky arguments about cookies and stuff pretty much pointless.

    --
    "And the meaning of words; when they cease to function; when will it start worrying you?"