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Mozilla Foundation Seeking Switch Success Stories

maggeth writes "mozillaZine has a story about how the Mozilla Foundation is looking to know if any organizations have switched to Mozilla products. Is your organization among them?" Can anyone point out an example of a library system switching? Lots of public libraries use PCs set up as kiosks running a web interface to their catalogs, and they all seem to use IE -- so, no tabbed browsing.

21 of 537 comments (clear)

  1. Courtesy of Ellen Feiss by SeanTobin · · Score: 5, Funny

    I'm writing to share a tragic little story.

    My Dad has a webbrowser that my sister and I used to use for our homework assignments. One night, I was browsing a website on it, when all of a sudden it went berserk, the screen started flashing, and some really weird pictures just appeared. Lots of them. And I was at a good website! I had to reboot and find it again really quickly. Needless to say, my rushed webbrowsing wasn't nearly as good, and I blame IE for the trouble I got into when my Dad checked the cache.

    I'm happy to report that my sister and I now share Mozilla Firefox. It's a lot nicer to work on than my dad's webbrowser was, it hasn't let me down once, and my cache has been really clean.

    Thanks, Mozilla.

    --
    Karma: SELECT `karma` FROM `users` WHERE `userid`=138474;
  2. This is just toooo easy! by Anonymous Coward · · Score: 5, Funny

    Lots of public libraries use PCs set up as kiosks running a web interface to their catalogs, and they all seem to use IE -- so, no tabbed browsing.

    and they would be real useful if anyone could actually see what they are browsing past all the pop-ups and ads!

  3. Locking down Mozilla? by propellor_head · · Score: 5, Insightful

    For a site running Active Directory, IE can be locked down completely through group policies. Does anyone know if it is possible to do similar thing with Mozilla (ie. Default start page, proxy setttings, etc)?

    1. Re:Locking down Mozilla? by Anonymous Coward · · Score: 5, Interesting

      Sun's Java Desktop System can do this for many apps including Mozilla. It's absolutely beautiful - central administration of gnome, desktop, browser, etc (if you want it that is...)

    2. Re:Locking down Mozilla? by Anonymous Coward · · Score: 5, Informative

      Have a look in the chrome directory where you installed Firefox. There's a file in there called "browser.jar" which contains information on what menu items appear in Firefox. If you unzip the file you'll find a number of files that control how the browser lays out its menus. The one you want to edit is "browser.xul".

      From this file you can unbind keys from executing commands, set it so that when you create a new window it actually opens up a new tab in the current browser, restrict users from changing the look of Firefox (ie, remodelling toolbars), and most importantly, stop them from getting to the preference menu.

      There's a good guide for doing all of that stuff here.

      The company that i'm doing contract work for is soon to be using Firefox on all of their 300 Point-of-Sale systems, and i've implemented a lot of the stuff from this guide on their browsers.

  4. Libraries by JoshuaDFranklin · · Score: 5, Insightful
    Lots of public libraries use PCs set up as kiosks running a web interface to their catalogs, and they all seem to use IE -- so, no tabbed browsing.

    Having just been looking into setting up one of those library kiosks, I can tell you that's it's because all the easy-install products are built with IE. There are lots of websites about how to set Mozilla up in a kiosk mode, but they invariably involve hacking JavaScript and messing with lots of configs. That takes too much time for anyone but the largest library systems. It's much easier to buy a $30 product like Fortres or Cybrary.

    We need an easy download and install kiosk Mozilla, preferably also with an OS lock-down tool to make the catalog PCs as maintainence-free as possible.

    1. Re:Libraries by dema · · Score: 5, Informative

      There is actually an extension for Firefox and Mozilla to put it into a kiosk mode under any platform. XPI's are stupidly easy to install and manage. There is also Kiosk Project, which is working on a kiosk setup for linux that involves the browser and twm.

  5. Re:The Switch has been Made by Anonymous Coward · · Score: 5, Insightful
    The biggest thing they were impressed with is that 99% of the spyware/ad-ware just doesn't work on it because the coders of those products only code for the dominant browser (IE crap-ola).

    Each time you convert someone you're bringing Firefox one step closer to being the dominant browser. Then what?

  6. Re:apple by Finuvir · · Score: 5, Funny

    There's no chance of that.

    --
    Why is anything anything?
  7. TabBrowser extensions by purplepaste · · Score: 5, Informative

    TabBrowser extensions
    http://extensionroom.mozdev.org/more-i nfo/tbe

    Probably one of my top 3 favorite extensions. Gives you a lot of control over tabs, saves your last sessions, allows you to reorder tabs, group tabs with the tab they were linked from, and a lot more.

  8. Re:Success Story! by angrist · · Score: 5, Funny
  9. the switch by mastergoon · · Score: 5, Insightful

    At my school library, I work as a semi-admin (well, I know all the passwords and help out a lot). Most of the stuff I end up doing is removing spyware. I installed Firefox on every box, but nobody was using it, and the spyware continued to pile up daily. As a last result, I replaced the firefox icon with the IE icon, and renamed it to "Internet Explorer." Everyone started using it, and I heard no complaints.

    This is probably an evil way of doing things, but people are set in their ways, once they switch they like it, but getting them to not just use their same old browser is difficult.

  10. Re:Tabbed Browsing for Libraries? by Patik · · Score: 5, Insightful
    Why does tabbed browsing keep rising to such prominence as a must-have feature more than simple standards-compliance and reasonable security does?
    Because you can show Joe Sixpack tabbed browsing and he'll say "cool", but if you start blabbering about standards and security (and he actually understands) he'll say "so what?"

    Hook them on the popup-blocking and tabs, then sheer numbers will force web designers to shift to supporting standards.

  11. Re:Unfamilliarity by maxbang · · Score: 5, Insightful

    Point and click is point and click. Most people don't do anything else with a web browser at all. Anyone who can point and click in IE can definitely do the same in mozilla/firefox/opera/whatever the hell lets you click on a url.

    --
    I also reply below your current threshold.
  12. Re:The Switch has been Made by Kremit · · Score: 5, Insightful

    Each time you convert someone you're bringing Firefox one step closer to being the dominant browser. Then what?

    Then I can finally design sites with proper CSS and transparent PNGs, without hacks/workarounds.

  13. Re:Unfamilliarity by blue+trane · · Score: 5, Informative

    Central Washington's library uses Firefox excusively on all public internet terminals.

  14. galion.lib.oh.us by jonadab · · Score: 5, Informative

    Galion Public Library uses Mozilla.org browsers exclusively. (I'm the
    computer guy.)

    However, we previously used mostly Communicator. We did have MSIE on *one*
    computer at one point, but that system was so much trouble that when Windows
    got cranky and needed to be reinstalled, we didn't bother. The librarians
    were offering to dig a hole in the flower gardens and bury it; they weren't
    interested in having it fixed; they wanted it replaced. Also, reinstalling
    would have been a problem since we didn't have the original driver disks
    (not my fault; we didn't have them when I was hired), and with its being a
    Compaq Deskpro (no model number _anywhere_, and there are dozens of models,
    and you have to know which one you have...), finding the correct drivers on
    the net was promising real pain. This was late 2000. I put TurboLinux on
    it and it served as a CGI server for a couple of years after that without
    incident.

    None of the librarians has ever asked me why we don't use MSIE. (Some of
    them have asked me about the difference between Mozilla and Netscape, though.)
    No patron AFAIK has ever specifically asked for Internet Explorer either. I
    do get occasional complaints from patrons about certain plugins not being
    installed (most frequently Flash), but that's not nearly as many complaints
    as I get about the Yahoo! Mail and Hotmail interfaces (neither of which we
    endorse or recommend; we officially do not provide email: we merely provide
    access to the web).

    I should note that our catalog stations within the library are not web-based.
    We have a web-based catalog so people can get to our catalog from home, but
    within the library the catalog stations are VT510 dumb terminals, connected
    only to the automation system via ports (on a DECServer) which are only
    privileged for OPAC (i.e., the catalog) and nothing else. For our older
    patrons, the dumb terminals are easier to use and less intimidating than
    a web-based system. (The OPAC literally tells you what buttons to push,
    and there's no need to know how to use a mouse, which is good because a
    lot of people around here aren't comfortable with computer mice yet.)

    --
    Cut that out, or I will ship you to Norilsk in a box.
  15. Switched from Mozilla back to IE by psychophil.com · · Score: 5, Interesting

    Actually we just had a case where we had to switch an entire department of users from Mozilla back to IE. We tried using Mozilla on a win2k terminal server and it was a failure. The footprint for each users mozilla session ranged from 25 to 60(!)mb. Way too much strain on the server. IE only cost us 15-20mb per session. We tried firefox but with w2k's 256 color limitation on terminal sessions, most toolbar icons showed as black squares rendering the software unusable.

    We posted several questions/suggestions to the mozilla boards but they went unanswered. We've also had a similar problem with the lack of an msi for mozilla/thunderbird/firebird rollouts. Makes mass migrations near impossible. Mozilla does not seem to want to address large scale use such as terminal services and automated installs.

  16. Re:Problem with Mozilla ... by killjoe · · Score: 5, Funny

    Give the man a break, he is probably a MCSE. What the hell does he know about login scripting.

    --
    evil is as evil does
  17. We CAN'T switch - FIX THE CALENDAR by EvilStein · · Score: 5, Interesting

    Yeah, s'mee again!

    FIX the bloody calendar. Make it work. At least make it so where emailed invites can easily be added to the recipient's calendar, instead of opening within a new browser window. Pretty simple stuff like that.

    We can't switch because the calendar just sucks compared to what users have unfortunately become quite accustomed to in Microsoft Outlook.
    They don't care about the mail - Mozilla works better. They care about the *Calendar* and the basic PIM stuff that Outlook has. We don't even use Exchange, but if another Outlook user sends a calendar request, Mozilla can't do squat with it.
    So, they try to cling to Outlook.
    Thunderbird/Firefox are not suitable/mature enough replacements, and besides, the Calendar will still suck because it's from the same codebase.

    bring back the days of Netscape Calendar - or something. I'm telling you folks, cross platform calendaring applications may very well be the killer app for small businesses.
    Right now, Mozilla isn't going too far where I work because of the lack of a serious calendaring application.
    And that sucks, really. =/

  18. Re:Exactly: Arcane processes equal frustrated user by Stray7Xi · · Score: 5, Interesting

    With Windows/IE, you can do almost anything and configure it almost completely (within its limits, of course) through the mouse and the menus.

    You mean like in IE how you can configure it to be able to download more then 2 files at once? That's right you can use the mouse and menus to go through the registry to fix that right?
    http://www.tweakxp.com/tweak764.aspx

    or set the default download directory... oops no registry
    http://www.tweakxp.com/tweak128.aspx

    changing mailto: to load another mail program.. registry again
    http://www.tweakxp.com/tweak734.aspx

    You try to make it sound like its a big deal to install firefox, it's not any more complex then installing any other windows application you download off net. In the time it takes you to update IE to a stable state, you could already have downloaded, installed, and be adapted to firefox (that's because there basically is no adaption time).

    Your rant seems aimed at Linux and not at Mozilla... because there's no reason for the average user (yes even the average slashdot user) to recompile or muck around with scripting (XPI) in firefox. Furthermore Mozilla and Linux have nothing to do with eachother, why you arbitrarily lumped them together is a little odd. The common denominator being that they both compete with Microsoft I guess. While you address only one side of your grouping it makes the argument sound akin to "I don't like cats and dogs... they leave droppings on the lawn, bark at night and they attack the mailman... and that is why I don't like cats and dogs"