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Consumer Database Company Hacked Again

x-guru writes "CNN is reporting on the indictment of a Florida man on 144 identity theft charges including fraud, money-laundering, and obstruction of justice. Approximately 8.2 GB of data was stolen from Acxiom Corp, a company responsible for the storage of vast amounts of personal, financial and corporate data. It looks to be an inside job as six Acxiom employees have agreed to cooperate with the investigation." Acxiom was hacked last year as well.

39 of 230 comments (clear)

  1. disclosure by Anonymous Coward · · Score: 4, Insightful

    of course i can't be bothered to RTFA, but when will we have laws making it a mandatory requirement for companies like this to fully disclose events like this to the public. after all, it is our information they're "losing"

    1. Re:disclosure by MemRaven · · Score: 2, Insightful

      And in order to work with anyone, you always sign over the rights for them to aggregate it in this way anyway. So in theory you own your data, in order to do anything at all in society you have to relinquish your rights to the data which you own.

    2. Re:disclosure by higginsm2000 · · Score: 2, Informative
      I think you are confused.

      In the UK with the Data Protection Act, you have a right to access any data held on any computer system that relates to you, and correct it if it is wrong, but the data does not belong to you IIRC. In fact Acxiom run a very similar operation (data for cash) in the UK too. So what "sensible countries" are you referring to?

      And seriously, I can't see how it could be otherwise. If a store collects data on you via a loyalty scheme, you are suggesting that that data belongs to you? The argument for that is very flimsy, but I would love to hear it...

  2. What? by windside · · Score: 3, Interesting

    It looks to be an inside job as six Acxiom employees have agreed to cooperate with the investigation.

    It might just be the early morning talking, but could someone explain how employee cooperation implies an inside job? Maybe I need more coffee.

    --
    ...Whether my Maker is prepared for the great ordeal of meeting me is another matter.
    Churchill
    1. Re:What? by Anonymous Coward · · Score: 2, Funny

      They are the ones that decided to use IIS as their webserver, so it's an inside job.

    2. Re:What? by panda · · Score: 4, Informative

      Actually, the articel does NOT say that 6 Acxiom employees agreed to cooperate with the investigation. It says 6 employees of the "the company." Since Snipermail was the previous company mentioned, I took it to mean that 6 employees of Snipermail were cooperating with the investigation.

      At any rate, it never said 6 employees of Acxiom, so it is open to interpretation and poorly written. I think someone needs to clarify that point.

      --
      Just be sure to wear the gold uniform when you beam down -- you know what happens when you wear the red one.
  3. Comment removed by account_deleted · · Score: 3, Insightful

    Comment removed based on user account deletion

  4. Re:$7 million? by Anonymous Coward · · Score: 3, Funny

    Where exactly is $7 million coming from? Is there data worth about a million a gig?

    Wow, I must have billions of dollars worth of pr0n then!

  5. Links within a chain by Evil+Schmoo · · Score: 3, Interesting

    This is the great myth of the InterWeb security policies of most corporations -- you're only as safe as the weakest link in the chain. IBM, GE, et al, are probably among the most secure commercial sites available, and yet their customers still get nailed by third-party lapses.

    Anyone want to take a gander on when Equifax, Experian, and TransUnion get busted for going through some minor service provider?

  6. The only way to keep private data private... by MartinG · · Score: 3, Insightful

    ... is to not store it all in one place.

    Centralised databases of sensitive data are evil.

    --
    -- MartinG To mail me: echo kewyjlcxyzvjfxbqwh | tr bcefhjklqvwxyz .@adgimnoprstu
    1. Re:The only way to keep private data private... by kris_lang · · Score: 2, Insightful

      Amen. I fear for the sanctity of our medical records and the sanity of our medical providers (oh so politically correct HMO way of being weaselly about whether you'll actually be seen by a doctor, a nurse, a nurse practitioner, or a physician's assistant: we employ 1984-speak and we equate all four thus, thus it is so) once the wacky concept of CENTRALIZING all of our health records ever takes place. Does President Bush's New Mandate Give HHS Authority to Link Everyone's Medical Records to a National Computerized System? at
      www.forhealthfreedom.org/Publications/Privacy/Lo si ngPrivacy.html

      If they can't fix the debacle at the Veteran's Administration Hospitals transitioning from MUMPS-based transaction and cost accounting to the COREFLS system, why should we expect the government to be any good at doing this on a country-wide wholesale populace scale?

  7. Lack of Security by millahtime · · Score: 2, Insightful

    This is where the lack of security is undershot. Secuity is always talked about with the consumer pc, windows and ie. If you want to get personal data hack the server. Forget the pc. I don't hear much about these area being convered. Banks and the Military seem to have security covered but there are a lot of orginizations with a lot of personal data with not near enough security.

  8. This begs the question.,, by penginkun · · Score: 2, Interesting

    What is happening to the morons who leave this kind of information sitting around on an easily cracked server? Are they getting fines? Jail time? 40 lashes with a wet noodle? What?

    Maybe if these network admins were PUNISHED SEVERELY for their negligence they'd start being more careful.

    At the very least this kind of information should be stored on encrypted filesystems. Better still, the files themselves should be triple-des'd and then PGP'd for good measure.

    1. Re:This begs the question.,, by sdjunky · · Score: 2, Insightful

      And what if there aren't enough Network Admins to do the necessary work because of IT Budget cuts?

      And what if the Network Admin isn't appropriately trained because the company won't pay for training and the pay they offer won't enticed skilled admins.

      Assuming negligence of the Network Admin doesn't take into consideration the shades of grey that are often involved.

      People should be responsible for poor security but the "climate" that leads to it should also be considered.

  9. Re:$7 million? by RealityMogul · · Score: 2, Insightful

    How many customer records could be stored in 1 GB?

    How much would it cost just to inform all those people (assuming that they will)? And then when everyone updates their records, how much will it cost to rebuild/update the database with the new info?

    Just playing devil's advocate here.

  10. It's also extremely well-worth noting... by The+Ultimate+Fartkno · · Score: 3, Insightful

    ...that the man (scum-sucking dirtbag duck-raper, actually) indicted, Scott Levine, is the owner of Snipermail - a spamhouse located in (get ready for a shock!) Florida. Is anyone surprised that a spammer (connected to Eddie Marin, btw) has moved on to massive identity theft? Don't you just wonder what he was planning on using all that data for?

    How about a quick game of Hangman, kids. "Here's hoping he gets time in a federal _____-__-__-___-___ prison!" (Commence flames from more enlightened readers in 3... 2... 1...)

  11. Case in point by Lord+Grey · · Score: 5, Insightful
    Approximately 8.2 GB of data was stolen from Acxiom Corp...
    This is yet another example of why it would be a terrible idea to institute a national ID card. The people backing the card, when faced with the concept of someone stealing the contents of the database that would support the card, invariably insist that "it couldn't happen -- we'll secure it real well."

    Beyond the fact that a national ID card wouldn't provide any additional security, putting that much private information in one place is just asking for trouble. As this latest debacle shows, and as Schneier points out in the article I referenced.

    From the CNN article:

    "We will aggressively pursue those who steal private information from computer networks and make it clear that there are serious consequences for such crimes," [Assistant Attorney General Christopher Wray] said.
    Oh, good. That will surely stop it from happening.
    --
    // Beyond Here Lie Dragons
    1. Re:Case in point by hiryuu · · Score: 2

      You already have at least one national ID card - your drivers license. Two, if you have a passport. It's already happened.

      Last time I checked, a drivers license was only required if, say, you wanted to drive a car. Likewise, a passport is far from being a mandatory piece of documentation. When people describe a national ID card as a "bad thing," they're generally referring to the concept of a nationally-standardized ID document that you must be issued and that you must keep on your person at all times, under force of law. My understanding only, of course...

      --
      Karma: Excellent, but still won't get you laid.
  12. Details... by Anonymous Coward · · Score: 5, Informative
    Remember last year when Acxiom had some "minor" security issues? It was slashdotted, here and here. Their nightmare is far from over. Just yesterday a 144-count indictment was slapped to Scott Levine, 45, of Boca Raton, Fla.-based Snipermail.com Inc. Levine was charged with conspiracy, unauthorized access of a protected computer, access device fraud, money laundering and obstruction of justice, according to the indictment. Did I mention he accussed of stealing about 8.2 gigs worth of data at the same time Daniel Baas was stealing gigs of data? Baas has already been conviced.

    THIS WAS NOT AN INSIDE JOB. Two people from different parts of the country were "hacking" Acxiom at the same time, using the same vulnerability. Neither of them even knew each other. Acxiom's security was a flaming turd.

    Search all the Daniel Baas articles and you will find he cracked a password file they had in a public directory on the ftp server. This guy did the same thing. Acxiom should be shutdown for their stupidity.

  13. Get your facts straight! by Anonymous Coward · · Score: 2, Informative

    It wasn't Acxiom employees that agreed to cooperate it was Snipermail employees. Man, people can't get facts straigh.

    "Snipermail employees have cut deals and aided federal investigators, prosecutors said.

    Also named in the indictment are Levine's brother-in-law Magdiel Castro; longtime business associate Jeffrey Richman, who operates Florida corporation RichMedia Inc.; systems administrator Jeffrey Burstein; Melvin Donald Atkinson, a computer analyst; Marcos Cavalcante, a graphic designer; and William F. Clinton, a computer specialist."

  14. Re:$7 million? by gid · · Score: 2, Interesting

    I'd be willing to wager the 7 million is just an arbirarily large enough number so the feds will investigate their case. If they say they only lost a grand, then there would probably be no investigation.

  15. Re:$7 million? by LiquidCoooled · · Score: 2, Interesting

    ONLY 7 million!

    Thank god the RIAA isnt involved with the cleanup.

    (82000000 * ($250,000 * ([DriveSpeed] * Cos([WindDirection]))

    This issue of losses is mute really, because as with illicit file sharing, the original data still exists.

    This data sharing may result in customers going elsewhere, and so may effect FUTURE revenue stream, but their account certainly hasn't taken a dip just yet.
    (Contrast with bank robbery)

    --
    liqbase :: faster than paper
  16. Why not me? by scowling · · Score: 3, Funny

    Some days I wish someone would take my identity.

    --
    www.kitchengeek.com -- Nosh for
  17. The 6 insiders are NOT from Acxiom by Tex+Bravado · · Score: 2, Informative

    the cooperating employees are at snipermail,
    according to the CNN article.

  18. Spying is Spying by ObsessiveMathsFreak · · Score: 2, Insightful

    If I compile data on someone, their purchases, habits, income and other records, I'm stalking/spying on them.

    If I'm a company compiling 8GB or such data on hundreds of thousands of people, I'm doing market research.

    If I'm a single individual who gains access without consent to such a companies data, itself usually obtained without consent, I'm a snooping crook/terrorist/cracker/pervert/thief who gets thrown in jail.

    RFID. Credit Cards. Social Security. How come I can't aquire such data, yet amoralistic multinationals can. Does the fact that I don't want such information in the hands of anyone at all even count? Tinfoil hat or no, no-one likes being snooped upon. Data rape is data rape no matter how drunk someone was on free handouts.

    --
    May the Maths Be with you!
  19. The solution: Translucent database by richieb · · Score: 3, Interesting
    See this book on translucent databases. The data in such database is useless to all, except those who actually own the data. So, in this case, the stolen data would not be useful to anyone.

    --
    ...richie - It is a good day to code.
  20. "Hacked" ? by Quixote · · Score: 2, Insightful
    How long have you been working (the term used loosely here) at Slashdot, Michael?

    This wasn't a "hack". It was an inside job: a contractor using a company-provided username/password to access data that he should not have had access to, but did because of lax policies on the part of the company (Acxiom).

    This is not a "hack". It is theft. Plain and simple.

  21. Re:disclosure, "when will we have laws ?" by nusratt · · Score: 3, Interesting

    "of course i can't be bothered to RTFA, but when will we have laws making it a mandatory requirement for companies like this to fully disclose events like this to the public"

    can you be bothered to contact your legislators, or consumersunion.org, or epic.org?

  22. Uplink Headlines by Remillard · · Score: 2, Funny

    I swear, reading Slashdot is starting to sound like those scrolling news blurbs in Uplink.



    ...
    Company X reports that N gigs of customer information were stolen by an unidentified hacker.


    ...
    Company Y reports that N gigs of project data was deleted by an unidentified hacker.


    ...
    etc., etc., etc.


  23. Re:"Vast amounts" by laigle · · Score: 3, Insightful

    First off, 8.2 gigs is a LOT of simple data. We're talking about databases here, not mp3s. A few kbytes can give you everything you need to steal someone's identity and more. We're talking about hundreds of thousands or even a few million entries.

    Second, what can you really do with 50 million social security/credit card/name/address matches that you can't do with 1 million? It's not likely this data was stolen just for spam, much larger databases are readily available for that purpose. Even the largest, most nefarious criminal organization would be set for years with a million verified identities to misuse. Even if you could only net a few hundred dollars from each identity theft, that's a LOT of money. And at a certain point the scale of the data overrides your ability to exploit it anyways.

  24. Re:right, very important by tuxette · · Score: 2, Insightful
    At least in Norway, part of the law involves securing the perosonal data once it comes into the hands of the data controller. So while it may not prevent hackers from trying, it says that the data controller has to establish and maintain the measures required to keep data safe from such attacks.

    Take a look at sections 13 and 14. There are also special rules to the law that specifically touch on information security, but I don't have a link in English.

    --
    People say I'm crazy, I got diamonds on the soles of my shoes...
  25. Re:so they have to steal that much to get prosecut by infinite9 · · Score: 2, Interesting

    Oh ya, and my friend's credit was STILL bad 2 years later from that stuff, even though all parties knew what had happened.


    This is because the Fair Isaac credit score has nothing to do with how good a customer you are. It's a measure of how likely a creditor is to make money from you. This is why if you keep paying your loans off after only a few months, you get a bad score. This is also why the reporting agencies were so reluctant to tell people how the score is calculated. If you're an identity theft victim, you're a bad risk for the creditor because they can't be sure you're really you. They're more likely to lose money from whoever is presenting your indentifying information. Works as designed.

    This is yet another reason why credit card companies are scams. They're loan sharks, nothing more. Credit card companies in the US need heavy regulation. It will never happen though.

    --
    Disconnect your television. Do your own research. Draw your own conclusions. They're probably lying. Don't be a sheep.
  26. As usual, Slashdot doesn't RFTA - here are facts by GPLDAN · · Score: 2, Informative

    The people that cooperating are not from Acxiom. They are from snipermail. This scumbag Scott Levine and his half-brother, Miguel Castro (Jesus, you can't make these names up, truth is stranger than fiction) created a directed marketing "opt-in" scheme to sell email addresses. They hired a sysadmin by the name of William Clinton (ok, now this is getting positively 'Office Space' like. I'm suprised they didn't have Michael Bolton working there as well.) and good 'ol Billy found that Acxiom ran an unsecured FTP site, which you could CD to /etc and get the password file. He grabbed it and ran crack on it. He decoded 40% of the passwords. They started looging in with those usernames & passwords.

    They weren't clever enough to grab root and cover their tracks or overwrite logfiles, though. These toads remind me of Chris Cooper in Adaptation. Schemin Florida bums without too much upstairs.

    Acxiom hired a security firm to run an audit regarding the PREVIOUS break-in, and the team found that these morons were stealing reams of credit card data with the logins from companies like Microsoft and others. They were then selling the credit card numbers on the black market, mostly overseas.

    This whole sordid tale is laid out in the court documents, which are online and make for a great read. This Scott Levine reminds me of Scott Peterson, in sort of that creepy stupid way, where you know he did it just by the smirk on his face.

    Anyhow, these guys are going to federal pound-you-in-the-ass prison, and hopefully Bill Clinton will cooperate and get off since I doubt with a name like that, he would fare too well in prison.

  27. Not theft by jfengel · · Score: 3, Interesting

    As many slashdot readers will be sure to point out, this isn't theft. Like music pulled off Kazaa, Acxiom still has the original data, and their use of it is not diminished by this guy having a copy.

    1. Re:Not theft by NeoRete · · Score: 2, Interesting

      However in this situation, there is money lost as this information facilitates identity theft and bogus credit card charges. Last time I checked, there was no direct money lost for each song that was downloaded via Kazaa.

      --
      30 characters are fine for a s
  28. Re:Calls from Axciom and Experian by symbolic · · Score: 2, Funny



    Whenever any of these companies call to verify information, I put them on hold and take care of any possible task that might be more important (which is just about anything). By the time I get back to their call, they've always hung up. Bummer.

  29. punish what is really responsible by zogger · · Score: 2, Interesting

    Better idea. If a company gets cracked say three times, then make it the same deal individuals get in our society, most places three felonies, you get a huge jail time, as a career rerecidivist criminal and societal lamer. If a corporation gets busted for malfeasance or gets cracked three times,any combination, then they should get the same, which in their cases would be loss of incorporation priveleges, and to HECK with the stock holders, it's a gamble, they need to have that drilled in daily it appears. Stockholders only appear to be interested in profits as well, there's a large lack of interest in honesty and efficiency with them in general terms. Make these companies lose their corporate charter, stock holders go bust, end of story, maybe correct business decisions will sink in beyond this quarters profits. These people want a capitalist solution, here's one, you aren't guaranteed profits, you are only guranteed a chance to be honest and effective. Not just effective, not just honest, both. either one you fail it, then you fail it. If you are bogus and ineffective, the government, which is supposed to be "we the people", who GRANTS the charters, gets to take them away. There is no automatic guaranteed "right" to incorporation anyplace, it's a privelege granted by the people. This removal of bogus corporations doesn't happen near enough from my POV. Corporations, if you look back in history were granted to both benefit the corporation (and the humans connected to it) as to profits, and also to be of a general public benefit. Unlike the pure lie you see repeated by corporate apologists who keep claiming corporations are "only" for making money. They love to say that, but it's not true, they just wish it was and act like it was, and for too long it has been that way in practice, but it's well past time to go back and revisit the realities of a granted incorporation. If they fail to make a profit they eventually go under,that part still exists with "the market place", but we have lost and forgotten about the other deal, if they fail to be of public benefit. They should be dissolved, and getting hacked multiple times and having innocent peoples data compromised should go right up the responsibility chain to whichever corporation is responsible, along with the humans involved, who should then be prohibited to serve in any official capacity inside a corporation for x-amount of years, a significant long time..

    I'd like to see it anyway, get that "responsibile for your actions" deal back into common knowledge and practice.

  30. Re:Goofiest mod ever. by Nos. · · Score: 2, Insightful

    I'm just wondering if you've realized yet, that both your posts here are offtopic, because this isn't the article on the Apollo pics!

  31. A Few Notes on Acxiom. Opt Out Now! by CritterNYC · · Score: 2, Interesting

    Acxiom is certainly not an example of a very good company. Aside from the fact that they were hacked... twice... and had all their data stolen... twice, they are also an unethical marketing company. They purposely ignore opt-out requests from people who want to get out of their lists. In short, their privacy policies suck.

    Get out of all of their databases ASAP:
    (877) 774-2094
    optout@acxiom.com