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How Google Could Overthrow AIM

An anonymous reader writes "There's an interesting article over at Apple-X.net that speculates on the possibility of an instant-messaging service offered by Google that would be based on the open Jabber protocol. If Jabber was supported by a major company like Google, it could dominate over proprietary services such as AIM or MSN."

47 of 587 comments (clear)

  1. hahah. by jabella · · Score: 4, Insightful

    speculates on the possibility

    just made me laugh.

  2. why? by Anonymous Coward · · Score: 2, Insightful

    There is no advantage to using one IM service over another, so why anybody switch?

    1. Re:why? by turnstyle · · Score: 4, Insightful
      I think the question of Google IM will hinge on the success of GMail, and especially the placement of Google Ads in GMail.

      If it works in GMail, expect to see GIM.

      --
      Here's what I do: Bitty Browser & Andromeda
    2. Re:why? by GoMMiX · · Score: 5, Insightful

      Because there is a major advantage to switching to an open IM protocol.

      For one, you can write your own client to work with the service(s). Secondly, the service(s) are not dependant on a specific client so the IM network as a whole is substantially more secure.

      I love jabber. Checkout Coccinella.

      There are multitudes of other clients available, widely, for just about any platform you can think of.

      Just like other open source projects, open source IM protocol(s) bring 'choice' back into the users hands. Sure, you can download Trillian or whatever and get on multiple IM services - but it's messy and the proprietary protocols (particularly Yahoo) are constantly being changed to prevent other messenger apps from working on their networks.

      Just love it. Man, hope Google does do this. *Laughs* Like I needed another reason to love Google. :)

    3. Re:why? by AKAImBatman · · Score: 4, Insightful

      I think that using a Web Interface like Google does with GMail, would give them a distinct advantage. For one, you'd never have to worry about software upgrades or installation. For another, just about any content can be pushed to you. In fact, I really can't think of a single down side to using a webapp for instant messaging.

      The only possible issue is that the logs and message transmissions would have to go through Google's servers. Personally, I don't mind that. At least I'd know that ALL settings and history are saved between machines instead of the classic issue of SOMETHING being lost when I jump from machine to machine. Not to mention that it would be the ultimate in cross-platform compatibility.

    4. Re:why? by Anonymous Coward · · Score: 1, Insightful

      Because there is a major advantage to switching to an open IM protocol.

      Like anyone fucking cares about that.

      No, really, I'm not trying to troll here. Who really cares about that? Lets see some case studies of marketing strategies based around "open standards." I want to see just one where people looked at two products and all other things equal they went with the one that said "open standards" on the box.

      You must be in nerd la-la-land if you really believe this shit.

    5. Re:why? by Rallion · · Score: 4, Insightful

      The single most important deature in an IM service, by far, is user base. How many people care if a service is open protocol or not? Not enough to make it popular enough to appeal to anybody else, that's how many.

    6. Re:why? by thewldisntenuff · · Score: 3, Insightful

      Doesn't matter if you can make your own client....

      Two important things to IM

      -Ease of use

      When I say ease of use, it's relatively easy to IM someone else you know, (ie - SN). Joe Sixpack doesn't want an ICQ id #, he wants a funny name like joesixpack900000 to talk to people with, maybe send pictures, and he doesn't want to write his own client or deal with inane settings....AIM and MSN cover this pretty well

      -User base

      More users = more popular...You're not going to use something no one else uses, open source or not

    7. Re:why? by Beale · · Score: 2, Insightful

      At least with an open protocol, over half the clients for it might properly support its file transfer features.

    8. Re:why? by naily · · Score: 2, Insightful
      Let's face it, now google have floated, they have a public obligation (albeit minor) to innovate, to grow beyond search. Given their infrastructure, a webOS has been the most obvious suggestion. Just as any modern OS needs the key comms tools: email (asynchronous) and IM (synchronous text/voice/vid), so does a webOS.

      The sooner we stop these ludicrous closed IM systems, the better. Could you imagine having 4 phones in your house for different telcos?

      --
      We all live in a state of ambitious poverty. -- Decimus Junius Juvenalis
    9. Re:why? by xenocytekron · · Score: 4, Insightful

      You're wrong, of course. The reason tons of Linux/Unix users write shell scripts is because the majority of users who would write shell scripts, use Linux/Unix. And the fact is that the majority of computer users run windows, and the majority of windows users do not have any need to write shell scripts, not to mention the knowledge necessary to do such a thing.

      --
      This is my .sig, if you don't like it, it will eat you.
    10. Re:why? by swherdman · · Score: 2, Insightful

      Oh so the google bot will be reading our messages in hopes of supplying adds related to what i am sending messages to people about?

  3. ICQ by Free+Bird · · Score: 3, Insightful

    I still fail to see what's wrong with ICQ, except for the fact that all !geek people have stopped using it...
    Ah, to think of the time when everybody who used any IM program used ICQ. Those were the days...

    1. Re:ICQ by satoshi1 · · Score: 3, Insightful

      You could have nicknames in ICQ, and you could search by nicknames to find someone. So, even if "sexylady69" turned up a few results, it shouldn't be too bad.

    2. Re:ICQ by FLEB · · Score: 5, Insightful

      There's that, plus the fact that ICQ was the first wide-scale IM client. Unfortunately, it died a death of bloat. The fact that it had a hundred memory-gobbling, lag inducing, epileptically flashing "features" was probably a larger nail in its coffin than the inconvenience of ICQ numbers.

      I was a fan of ICQ up until v2000. It had a lot more useful features, and a History mechanism that couldn't be beat. Then, they dropped the good logging mechanism and started adding a whole bunch of useless "search bar" type of garbage that just slowed the program up.

      Luckily, that's when Trillian started to hit the scene. The funny thing is, I have Trillian Pro, and it's loaded up with plugins like an RSS reader and all kinds of search crap... but it's less intrusive and more integrated, and I find it to be a benefit.

      Hopefully now, if Google IM takes off, Trillian will start supporting Jabber natively (instead of via a plugin).

      --
      Information wants to be free.
      Entertainment wants to be paid.
      You just want to be cheap.
    3. Re:ICQ by Solosoft · · Score: 4, Insightful

      You know what made ICQ ? The search. ICQ has / had an AMAZING search. You wanted to find someone all you had to do is look. There e-mail name etc etc. I think it's the spam that hit people HARD. I remember connecting and constantly getting those "forward this to everyone thing" and later on even like spam spam. "Click here for hot girls" etc etc.

      Your comment on not remembering ICQ is quite strange. EVERY time I bring up ICQ everyone remembers there number. I know mine is 26262929 (lucked out on that one). It's a simple string of numbers that most people can remember.

      By the time ICQ had server side lists, and supported firewalls as mentioned above. MSN and AIM kicked in.

      I know in norhtern ontario the thing to use is MSN. Everyone and there dog has a MSN account and uses it to chat. I know noone that I physicaly meet who use AIM or ICQ or even yahoo in that matter.

      Most of the convienece is hotmail. Most people and there dog have a hotmail account. Why not simply sign in with MSN and boom your hotmail is all nice and simple with a messaging app.

      Don't want to have a hotmail account. Click Here and simply add your e-mail address (They just simply mail you a URL to click). Then sign onto MSN with your new mail address.

      Yahoo I find isn't a very nice network to talk with. It's too bloated on the windows end and looks to be a haven for "picking up". If you want a laugh go on one of the romance channels and say your 19/F/Wherever and you get literally enough msg's for yahoo to boot you off. AIM is ... AIM it seems popular in the US but I don't know since im canadian.

      Too bad for ICQ but people moved on

  4. Don't think so by Anonymous Coward · · Score: 3, Insightful

    It'll run into the same problem as all other new and supposedly better IM protocols -- "all my friends are on [AIM|ICQ|MSN|...] so I use that".

    1. Re:Don't think so by EvanED · · Score: 5, Insightful

      "Well, considering how many people dropped Hotmail like a bad habit as soon as gmail came out, I think that there's a good change a Google IM program might have the same effect."

      On the other hand, dropping Hotmail just involves telling everyone your new email address. Not necessarily a trivial task, but they can still talk to you.

      If people are to change to another IM protocol, it will very possibly have to be able to talk to AIM at least to start. Otherwise it'll be difficult to get the critical mass of people to transfer.

      In short:
      Change of email is a personal decision; you don't need to force others to change with you.
      Change of IM is the opposite; for the most part, for other people to talk to you, they need to change too.

    2. Re:Don't think so by Kethinov · · Score: 2, Insightful
      It'll run into the same problem as all other new and supposedly better IM protocols -- "all my friends are on [AIM|ICQ|MSN|...] so I use that".
      If your Jabber server is configured properly, you can use Jabber to talk to any AIM/ICQ/MSN/whatever user.
      --
      You're right, I wouldn't steal a car. But if it were possible, I sure as hell would download one!
    3. Re:Don't think so by metamatic · · Score: 2, Insightful

      Google have the tech know-how to run a Jabber server with the AIM and MSN gateways for legacy compatibility.

      --
      GCHQ Quantum Insert installed. If only our tongues were made of glass, how much more careful we would be when we speak
  5. Wha? by hexghost · · Score: 5, Insightful

    Interesting, but I don't see how Google would do it without a large amount of time. Trying to convince people like my little sister to give up her little world of AIM for something entirely new for no real benefit would be really difficult.

    1. Re:Wha? by Scaba · · Score: 4, Insightful

      I'm just guessing, but Google would probably offer the ability to connect to the other four major services through their client, ala Kopete|Gaim|Trillian. I think the Jabber protocol supports this. And if they use Qt, they could simultaneously release Linux, win32 and OSX clients. (I know they could use Gtk, but why torture us?)

    2. Re:Wha? by TheKubrix · · Score: 2, Insightful

      Thats ignorant. How do you think Google even came into existence? Were they there when the Internet first opened up to the mainstream public? No. We had crap like Webcrawler, Yahoo, and eventually Altavista. And then out of no where a company delivered to the unwashed masses an engine that was perfect in every which way, and now they DOMINATE. So back then, a couple college kids went up against the big boys, and they won. And now that they have significant capitol, waging war in a medium where all the current competitors truly suck, this is the PERFECT opportunity to enter...

    3. Re:Wha? by Matt+Perry · · Score: 3, Insightful
      I'm just guessing, but Google would probably offer the ability to connect to the other four major services through their client, ala Kopete|Gaim|Trillian. I think the Jabber protocol supports this.
      Jabber does support that but on the server side. That means if AOL, MSN, etc want to block Google IM clients from using their networks, they just have to block Google's Jabber servers rather than try and change their protocols.
      --
      Slashdot: Failed Car Analogies. Amateur Lawyering. Anecdote Battles.
  6. How does this fit the Google company quest? by Nomihn0 · · Score: 4, Insightful

    Google's business is to make things easier to find and understand. How would an instant messaging program be applicable to this mission? The question is what spin Google could put on IMing to make it their own. Just like GMail added conversations and the Google search function, GMessage would need a catch.

    1. Re:How does this fit the Google company quest? by Hollins · · Score: 4, Insightful
      Google's killer app seems to be converging to finding exactly the information one needs with the simplest interface possible. To accomplish this, they're getting in the business of storing and processing our information, and by (so far), not being evil, we trust them to do so.

      With gmail, we can search all old emails with the same simple interface as searching the web. Now, add IM transcripts (great for business), PIM information, etc. Maybe someday, they'll aggregate even more personal stuff, like bank statements, my car's service history, and so on.

      The end result? With the beautifully simple default google interface, I could ask:
      • Show me the conversation with my boss regarding TPS reports.
      • What did I spend on dining out last month?
      • When is the kids' pediatrician appointment?
      • How do I get there?


      Think of any piece of information you recently looked up or asked for, on computer or hardcopy. Imagine typing it into google and getting the answer.

      It could be really cool, and kinda creepy. MS and Yahoo are at a disadvantage to pull this off because: they're behind the curve on search engine technology (look at MS's recently yanked beta), they'll never take the leap of faith to give users an incredibly stripped, ad-free interface (I know yahoo offers one, but they deemphasize it), and not nearly as many people will trust them with this stuff as would trust google.

      IM makes a nice next step.
  7. Re:IM's by LogicX · · Score: 4, Insightful

    I'd like to go further and say that MSN is popular overseas and with lots of foreigners. Majority of americans I know use AIM; but everyone at school whos from India uses MSN like its their job.

    --
    May this post be indexed by spiders, and archived for all to see as my Internet epitaph.
  8. What would it mean? by Anonym1ty · · Score: 3, Insightful

    I don't know if the story is anything to do with Jabber. I mean look at it this way; What would it mean if Google started its own IM service period?

    Yahoo did it and what did that mean? AIM/AOL are still here. But the thought is interesting enough as it is.

    As for an open protocol... I don't know if it would mean a whole hell of a lot. I like the IM but I also like the ability to use VoIP or Video if I want.

    Whatever Google comes up with I can only speculate that the quality of the clientele would be a lot highr than either AOL or MSN. I'm using Y! now, but more as it's the only one I have after ruling the other two out that has any number of people to be able to chat with.

  9. IM has never been about software or protocals, by Clockwurk · · Score: 5, Insightful

    it always has and always will be "What are all my friends using".

    It also seems a bit silly for Google to be interested in IM. Google's services always revolve around searching (even gmail), something that isn't very useful for IM. They could perhaps make finding buddies or finding past conversations easier, but other than that, I fail to see where google could work their magic.

  10. Why Google and why Instant Messaging? by Sanity · · Score: 4, Insightful
    What makes Google the right company to do this - is it only that they can get sufficient eyeballs?

    If so, there is nothing particularly interesting about this. Sure, any piece of software that gets a direct link from the Google front page is going to have a massive advantage over its competitors, and yes, were that to happen, it would be nice if that software happened to use an open protocol with lots of open source clients.

    The fact that he chose instant messaging as the application, and Google as the big powerful company with all the eyeballs is somewhat irrelevant, the same would be true of almost any application and almost any company with a massively popular website.

    Of course, if the big powerful company just happens to be Google, the darling of Slashdot editors, then it certainly won't hurt his advertising click-through revenue :-)

  11. This won't happen any time soon by Espectr0 · · Score: 4, Insightful

    Still, i would like it to happen. But if google wants to kill msn et all, jabber has to first support audio and video chat.

    They are too busy with their current projects. Gmail has been in beta for almost half a year and it still isn't final. And still as a beta project, they made yahoo and msn catch up to provide more space.

    I wonder how google IM would shape up aim, yahoo, msn and icq.

    1. Re:This won't happen any time soon by Anonymous Coward · · Score: 1, Insightful

      Gmail has been in beta for almost half a year and it still isn't final.

      Google itself was "Beta" for almost a whole year. I started using it when an article about PageRank appeared in SciAm and I haven't looked back since.

  12. Jabber great because of encryption by 0x0d0a · · Score: 4, Insightful

    All I care about is whether or not I get end-to-end encryption.

    The reason Jabber is so great is because of its encryption support. I can load up gabber and use SSL (and end-to-end GPG encryption within *that*).

    If Google gives me end-to-end encryption, Google will win me and everyone I can convince over. Everything else is irrelevant. The current state of IM security is abysmal.

    That means that there will be a single party that can monitor who communicates with who (not ideal, but not that far from the existing cell phone situation), but not the *content*.

    1. Re:Jabber great because of encryption by Anonymous Coward · · Score: 1, Insightful

      Just because you have GPG encryption doesn't mean everyone will use it right!

      Just look at the bozos that use AIM Encrypt

      Everyone uses the same key pairs!! Hahhahaha. I find this HILARIOUS. Anyone can decrypt anyone else's messages because they all have the same keypairs. And yet, for some reason nobody has stopped them. It's really baffling. I almost wonder if the people who created this publically available key are aiming to compromise encrypted security on AIM, not help it.

      It is even better when you send someone something using their bad key with your good key and you're still compromised.

      Really, encryption is only as good as the people that use it and 99.99999999999999999999999999% of all users will use it incorrectly. It's a false sense of security if there ever was one.

  13. on the other hand... by Trepidity · · Score: 4, Insightful

    Pricewatch.com and pricegrabber.com are still beating froogle.google.com by a large margin.

  14. Re:IM's by pherthyl · · Score: 5, Insightful

    Simple case of a crappy interface (icq) being trumped by a simple one (MSN). Love it or hate it, the MSN interface is very simple to use, everyone can figure it out. I use a clone of it for linux (aMsn) with a couple more features but still retaining that simple interface.
    I used ICQ for years but it always seemed clunky, and had a million features that were useless. ALso MSN was the first with a webcam feature that just worked behind firewalls, and little things like games that people liked to play.
    ICQ lost because they were perpetually in beta and even with years head start never managed to make a good client.

  15. Re:Advertising? by caluml · · Score: 3, Insightful
    I don't know if their ad-supported model would work in IM, though.

    Information, dear boy, information. If they know what everyone it talking about, saying what they wished they had, etc, they can target ads more effectively at the rest of us.

    Sort of reminds me of that saying (which I can't properly remember now): Beware of he who would control access to information, for in his heart, he wants to be your master.

  16. Posters without vision.. by iamsure · · Score: 4, Insightful

    Many posters are asking why Google, what would they add, etc..

    What little vision!

    First and foremost, searching archives of IM's sucks on almost every windows client there is. GAIM, Miranda, Trillian, AIM, MSN-IM, etc etc. Thats a niche waiting for them - they are the kings of search.

    Second, for Google to be universal, they need contact management soon. They need to know WHO someone is. Orkut is a step there. Gmail's contact manager *sucks*.

    Combine the two, AND an instant messenger that interoperates between all the networks ALA GAIM, and you suddenly have a complete profile, 6+ potential screennames, possibly a website, their gmail address, and voila - you have a strong awareness of who the user is.

    NOW use THAT to improve search results - google for pages that Linus Torvalds wrote. Now google knows what his IM names are, what his webpage is, what his gmail address is, and can specify ALL of those pages containing those items as "better hits" than just any webpage. It can even do it transparently (hidden) for better security.

    Taking it a step further, you now have the makings of a web-based contact management system - email, IM, blogs, profiles, images, all from their various packages.

    Sounds visionary to me!

  17. ... and your point is? by arhar · · Score: 2, Insightful

    Will they switch? Sure they will. People switch because they're lemmings. Look at MSN. I guarantee most of the people I know on MSN only got it because somebody else they knew was on it, who got it because somebody else was on it...

    So most people went on the IM service because someone they knew was on it. I fail to see what's wrong with this. What's the point of using an IM service if you have no one to talk to?

    "Hey look at me, I'm so cool! I'm using OpenGnuInstantLinuxBSDMessengerGPL ... if there was only anyone else on so I could test this 'send message' functionality.. someone ... anyone ... please?!

  18. Some problems... by samrolken · · Score: 4, Insightful

    Yet, a context-sensitive text ad, just like those in Gmail, might prove to be both more valuable to advertisers and less obnoxious to users.
    If people were freaking out about context-sensitive text ads in their email, just imagine the reaction to the plan to "scan" IM messages for advertising.

    --
    samrolken
  19. Re:Wishful thinking by oneiron · · Score: 2, Insightful

    Planting seeds... I'm sure more than a few google employees read slashdot. What better way to prod them into jumping into the IM game than providing them with a nice healthy slashdot-debate to read over? We just took care of their proposal meeting for them.

    Sure, it's not news, but since when is slashdot about news?

  20. They need to make it available over SSL! (443) by TheCeltic · · Score: 3, Insightful

    If they use SSL (https), just think how useful it would be to those of us that get blocked by corporate firewalls (from using non http/https ports).

    --
    =-=-=-=-=-=-=-= - The Celtic - =-=-=-=-=-=-=-=
  21. Re:Wishful thinking by Anonymous Coward · · Score: 1, Insightful

    And how is your post "interesting"? It's just some other guy complaining about the story. How many times do you need to be told: if you dont like a story, DONT READ IT, CLICK ON IT, OR MOST IMPORTANTLY POST TO IT!!!! How hard is that to understand?

  22. Open standards and instant messaging by Wise+Dragon · · Score: 4, Insightful

    Standard-based IM is all well and good for us, the technical elite. We don't want to run multiple IM clients to communicate with all of our friends. It's a nuisance, frankly. Have any of you used Yahoo Instant Messenger lately? They have a lot of new features that make it fun to use. IMvironments are cute little chat applets that allow for different, fun, styles of communication. So also does the ever expanding list of emoticons, translated to icons of course. Audibles are fun to play with, in a cartoonish way. Where is jabber? Still doing IRC-style communication in a window. Plain-jane, ho-hum, boring, boring, boring. Suitable for business, and I use it for that. I don't have the other instant messengers because nobody I care about uses them. No doubt there is a similar bells and whistles arms race going on on them. But where are the bells and whistles in jabber? My wife complains that I can't load an imvironment in GAIM.

    There's something to be said for changing the protocol and client at your whim to add fun and interesting modes of communication.

  23. Multiple Services in a Nice Little Package by merikus · · Score: 4, Insightful

    After reading a number of comments here, it seems many people (including myself) agree that the major problem GoogleIM faces is that if all your friends use ServiceX, you are basically forced to use ServiceX as well.

    The answer to this situation, IMHO, is for Google to release an IM program which has seamless integration with other IM services. This is offered in many third party IM applications, but a big Google brand on an application which could juggle multiple IM systems might just be enough to get people to use Google's application--which, of course, would require you to sign up for GoogleIM at download.

    It would be a slow process of conversion, but if Google starts out with seamless integration, I think they have a chance of converting a significant number of users within a year.

  24. What about their Google Philosophy by Anonymous Coward · · Score: 1, Insightful
    http://www.google.com/corporate/tenthings.html states in 2. It's best to do one thing really, really well.
    Google does search. Google does not do horoscopes, financial advice or chat. With the largest research group in the world focused exclusively on solving search problems,...
    Wouldn't that make them evil?
  25. IM protocal pointlless... by Jace+of+Fuse! · · Score: 2, Insightful
    Nearly everyone has at least one name in all of the services, and they still only use one service (the one most of their friends use).

    An IM protocal is only as important to someone as the need to keep in touch with the people they know (who use such things).

    When it comes to AIM, ICQ, MSN, and Y!M they're really all not that much different, so I use Trillian Pro (registered). My ICQ number is 6 digits. :)

    What really matters to a lot of people who actually chat is the chat features of these clients.

    IRC of course being the most opened, it has it's obvious problems though many people it enough to cope with them.

    ICQ's chat has always and still sucks.

    AIM's chat has very few selectable rooms of interest and entering them results in joining a chat room with about 5893493847 bots and 2 live people that don't know how to say anything but "ASL".

    MSN's chat isn't all that great either, and most of the people I do know who generally use it at all complain about it most of the time.

    The last remaining one worth mentioning then would be Yahoo chatrooms. Yahoo chat rooms have the most topics, including some divided by geographic location. They support voice in the room (a real plus) and though the bots are bad they're easily spotted.

    Overall, I can honestly say I think Yahoo's chat rooms are the best of the major services though they too have serious problems. For starters, you almost HAVE to use a 3rd party client such as YahElite (Only available for Windows, but runs in Wine just fine) to stay safe from skript-kiddie boot-codes. And you will get private messages from tons of bots. Most importantly though, creating private rooms will not grant the person who created the room any kind of special room privileges so the rooms go mostly unmoderated. For some people this might be undesirable.

    That's why this whole thing has been so high on my mind lately. Because I do like to chat and as I see it none of the chat services are perfect.

    What's needed is a chat service that...

    1. Is free or inexpensive.
    2. Is opened (and possibly opened source at both the server and client levels).
    3. Supports voice and webcams.
    4. Supports user level moderation and room creation.
    5. Supports a structured and oragnized listing of the rooms (similar to Yahoo's) to better bring together people that desire chat on specific subjects. (IRC's ungodly long list of seemingly random rooms just never really has cut it).
    6. Is safe from exploits and boots.
    7. Is cross platform.
    8. Doesn't suck.


    I have a lot of ideas on how a service like this could be done, but how to do it without either ungodly amounts of capitol or without making the system expensive to users is something I often ponder.

    Even starting an opened source project to do this has the major issue of running the master servers for the service, something that a free and opened source project probably couldn't afford to do for long if the service ever got popular.

    Chat is still a largely unsatisfied niche, since nobody has really done it right. Instant messages are so 90's. Someone needs to take chat to the next level, and Google could do it if they gave it some thought.
    --

    "Everything you know is wrong. (And stupid.)"

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