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Matt Asay on the Status of OSS

OSS_ilation writes "An interview with OSBC director Matt Asay at SearchOpenSource.com gives some insight into where open source software (OSS) has been, is today, and where it hopes to be in the future. A common trend identified by Asay in the interview is that OSS has become very profitable. Asay also touched on the hot-button issue of where the GPL is headed, as well as how open source vendors shouldn't let high download rates give them a big head about the real validity of their projects."

86 comments

  1. Summation by Kylere · · Score: 4, Insightful

    If people use it, you can make money from it.
    If people download it, it does not mean they are using it.

    Funny, but I already knew that. Now I just have to find something people will use besides Video Fish :-)

    1. Re:Summation by Dionysus · · Score: 1

      If people use it, you can make money from it.

      But who is making the money, the distributors or the developers?

      --
      Je ne parle pas francais.
    2. Re:Summation by Kylere · · Score: 1

      Wouldn't that be the responsibility of the developers?

      Money people have been robbing idea people for centuries, while I think it is wrong, just consider that William G BOUGHT DOS, he did not code it.

  2. Snort and Nessus by Cally · · Score: 3, Insightful

    In the week that Nessus went closed source, spitting in the face of all those who helped the project thinking it was free software, let's hope that the Gnessus project (based on the last Free version of Nessus) takes off, and that the continuing-Free Snort and Nmap continue to flourish. The progress of Sourcefire and Snort will be particularly interesting to compare with that of Tenable (Renaud's company) since Marty Roesch has been clear that Sourcefire (his company) being bought by Checkpoint won't affect Snort, which will continue to be Free software under the GPL.

    --
    "None are more hopelessly enslaved than those who falsely believe they are free." -- Goethe
    1. Re:Snort and Nessus by EraserMouseMan · · Score: 2, Interesting

      He didn't spit on anybody's face. He just admitted that he was tired of giving away his software so his competitiors could put him out of business. He was trying to run a business (not a charity) off of OSS. The OSS services people get away with murder by charging for their services. OSS developers get murdered if they try to charge for their work. Doesn't anybody realize the obvious OSS double-standard here?

      There's a difference between OSS and FOSS!

    2. Re:Snort and Nessus by ponds · · Score: 4, Interesting

      Uhh, the VAST majority of the nessus work was done by Tenable. I doubt I would call it "spitting in the face" of anyone. Also, the GPL does not allow Tenable to use code that has been contributed from third parties in future-closed source nessus. Only code that Tenable owns the copyright to (which happens to be something like 98% of the nessus code). All of the contributed code will not appear in closed-source nessus. So, I daresay that Tenable is spitting in the face of anyone.

      I really hope the Gnessus project rethinks their name, as a fork they should really try to take a different name so as not to confuse users. Also, I'd hate for this to cause trademark/copyright issues down the road...

    3. Re:Snort and Nessus by Suppafly · · Score: 2, Interesting

      spitting in the face of all those who helped the project thinking it was free software

      What kind of help did these people provide? Presumably if it were code, they would have something to say about Nessus going closed source.

    4. Re:Snort and Nessus by bladesjester · · Score: 2, Insightful

      I agree about the double edged nature of open source software. People ask me what the benefits in open sourcing their software is and if they can still make money on it.

      My answer tends to be if you plan to make most of your money on support, training, specialized implementations, setup, etc then you've got a chance. If the only thing you're bringing to the table is the software itself, then opening it doesn't make a lot of sense.

      I sort of walk a line of being a buisnessperson and an open source advocate. Sometimes it's a hard line to walk, but we do what we can.

      --
      Everything I need to know I learned by killing smart people and eating their brains.
    5. Re:Snort and Nessus by Anonymous Coward · · Score: 0

      Said it on the similar NewsForge article and I will say it again here:

      Your post and others like your's smacks of zealotry.

      There are many programs out there that gain popularity by simply being free (as in beer) and later switch to a paid only version because they can no longer support themselves on free. Do I spew venom on them and vow never to use their product(s) again?
      No.. and as I see it, the whole fact that they decided to give you something to fork in the first gives you no room to complain. I fail to see how they "spit on the community".

      I wonder why that if the community had contributed SO MUCH to the project, they were able to get permission from all the external submitters so easily to agree to the switch from GPL.

      (Unless you are contending they are crooks and lying about that, please provide evidence if that is what you are suggesting..)

      Zealotry like this does the OSS community no good but serves as a turn-off to potential new adopters of OSS.

    6. Re:Snort and Nessus by Cally · · Score: 1

      Yes. Just to be clear, I'm talking about Free (not Open Source) software. Free software is always open source, but open-source software is not always Free... just as free-as-in-beer binary software (like Nessus v3) isn't Free (libre.)

      --
      "None are more hopelessly enslaved than those who falsely believe they are free." -- Goethe
    7. Re:Snort and Nessus by JakusMinimus · · Score: 1

      s/always/usually/g

      --

      You can be an atheist and still not want to succumb to some weird cross-over sheep disease -- AC
    8. Re:Snort and Nessus by Anonymous+Brave+Guy · · Score: 1
      What kind of help did these people provide?

      Not a lot, apparently. For those who didn't read TFsummary on the subject the other day, the primary reason for closing the source was that keeping it open was gaining little benefit, while supporting those directly competing with the company offering it.

      --
      If you disagree, post your argument. (-1, Overrated) isn't your personal censorship tool for views you don't like.
    9. Re:Snort and Nessus by Anonymous Coward · · Score: 0

      I doubt I would call it "spitting in the face" of anyone.

      What Tenable did is exactly what Gracenote did with CDDB. They encourage open participation in development, then they close everything up, even from the people who were previously helping them, who helped them get where they are.

      I really hope the Gnessus project rethinks their name

      Agreed.

    10. Re:Snort and Nessus by Cally · · Score: 1
      Tenable, and Renaud, are spitting in the faces of everyone (like me) who tested, used and promoted their software on the understanding that it was Free. We (the community) contribute to a project every time we execute their code. CVS perms are not required...

      Apart from which, Renaud was never exactly a model project leader. One reason they didn't get many contributions was because those they did get were routinely ignored - like the bug in gdlib which produced broken piecharts in the HTML output, or caused the Nessus process to silently hang. A colleague of mine found the bug, reported it, then (when nothing happened) dug into the source himself to find it. AFAIK, his patch was ignored (certainly nothing had happened six months later, last time I checked.)

      --
      "None are more hopelessly enslaved than those who falsely believe they are free." -- Goethe
    11. Re:Snort and Nessus by Cally · · Score: 1
      Your post and others like your's smacks of zealotry.
      Your post smacks of illiteracy, so I'll restrict my comments to observing that I couldn't give a flying fuck about the popularity or size of the "OSS" community.
      --
      "None are more hopelessly enslaved than those who falsely believe they are free." -- Goethe
    12. Re:Snort and Nessus by Anonymous Coward · · Score: 0

      Yes, my one misplaced apostrophe negates the worth and content of my entire post. I'm glad the world is so easily boiled down for you.

      Hey but don't bother adding anything useful to the conversation.. because you know, that would actually require effort, other than nitpicking common typos. I'm sure if we go back through your posting history we can find many "illiterate" posts..
      But hey, feels good to have at least something to say when you have nothing substantial to add, doesn't it?

    13. Re:Snort and Nessus by Suppafly · · Score: 1

      We (the community) contribute to a project every time we execute their code.

      That's laughable. Do you feel that Microsoft has been spitting in your face too?

    14. Re:Snort and Nessus by Henk+Postma · · Score: 1
      That's laughable. Do you feel that Microsoft has been spitting in your face too?

      Of course they are spitting in our face. Remember, this is slashdot, isn't it? :)

    15. Re:Snort and Nessus by Cally · · Score: 1
      But hey, feels good to have at least something to say when you have nothing substantial to add, doesn't it?
      [riposte type="blackadder" character="captain darling"] Oh yes.[/riposte]

      --
      "None are more hopelessly enslaved than those who falsely believe they are free." -- Goethe
    16. Re:Snort and Nessus by Cally · · Score: 1
      No, because when I'm forced to use their software I do so against my wishes (OK, the argument could be made that I could get a job elsewhere. I find myself the wrong side of the convenience line to do so at the moment but that's my call.) But when I use Free software I'm making a political statement, that freedom is more important to me than features, usability or whatever. Alas economic and social forces are the main reason why anyone does things that they would rather not do, all things being equal. But that's just life.

      So, Microsoft spit in my face by trying to sell me the "right" to use their software, whilst denying me lots of other rights - the right to sell it, read the source or to change it, say, to print "Linnux iz teh suxx0r!!" when it boots. When software I've used and promoted other people (and companies) to use changes in such a fundamental way, I feel that Renaud's taking the good faith of the community and throwing it back as unwanted. Well, fine, I don't want your closed proprietary software, even if it IS much more featureful and faster than the GPL'd fork. Have fun getting rich selling it to corporations. I'm going to continue having fun using (and exploring and learning and promoting and sometimes actually contributing to) Free software.

      Although it's up to Renaud how he licenses his software, I really hope no-one uses it. Perhaps now we'll see where the real dividing line between the "open source" and the "free software" communities really is. (Well, no,... the Nessus v3 source itself won't be available, but I bet the same "best tool for the job" crowd will sell their souls and carry on using it as would if the source was available available on a read-only basis.

      --
      "None are more hopelessly enslaved than those who falsely believe they are free." -- Goethe
    17. Re:Snort and Nessus by Suppafly · · Score: 1

      Although it's up to Renaud how he licenses his software

      That's my point, if the community had actually contributed in a meaningful way, it wouldn't be Renaud's software, it would be community's software. I don't understand how you can take it as a personal attack that he personally changed the license for software that he personally wrote. If anything, the community spit in his face by not contributing to his project, atleast by your logic anyway.

    18. Re:Snort and Nessus by Cally · · Score: 1

      (i) the community DID contribute to Nessus, when they were allowed to; (ii) there are more ways to contribute than writing code - what I meant in the GPP about using Nessus being a contribution towards promoting, testing and distributing it ; (iii) I don't take it as a personal attack, I'm just very sad Renaud's done this, tho' I'm hopeful about the Gnessus fork.

      --
      "None are more hopelessly enslaved than those who falsely believe they are free." -- Goethe
  3. A Lesson for RIAA ... by slashbob22 · · Score: 4, Insightful

    Just because someone downloads music, doesn't mean they listen to the crap...

    --
    Proof by very large bribes. QED.
    1. Re:A Lesson for RIAA ... by Jasa · · Score: 1

      How true, if someone really likes the music/video they will buy the CD/DVD if they don't like it they will probably only listen/watch it once.

      Same for software.

      --
      -Jasa -- Linux - The SOURCE will be with you, ALWAYS
  4. Source of revenue...? by sczimme · · Score: 4, Insightful


    [I did RTFA, though it's entirely possible I missed something.]

    Mr. Asay did not clarify the distinction between revenue from product sales and revenue from support and other services. He mentioned Red Hat as an example of an OSS company that is making money, but he didn't indicate how much of that money came from selling RHEL and other products vice the consulting, etc. that RH also offers. He alludes to it briefly when he says "OSS has trended toward examples like the Red Hat Network and the MySQL network" but leaves it at that.

    This is not a slam on Asay, btw; it's just something I thought would make the article more useful.

    --
    I want to drag this out as long as possible. Bring me my protractor.
    1. Re:Source of revenue...? by Anonymous Coward · · Score: 0

      Does it matter? Or did you not figgure out yet that the money in open source is in customization, support, etc? Living under a rock, perhaps?

  5. Matt Asay's credentials and achievements. by CyricZ · · Score: 2, Interesting

    Can anyone shed some light on Matt Asay's credentials and achievements? Has he made any significant open source contributions, be them in the form of code, documentation, icons, etc.? What is his background, and past involvement with the open source community. His name isn't one that rings a bell, so that's why I'm wondering who exactly he is.

    Is he a master contributor such as Bruce Perens, or is he more of an Eric S. Raymond?

    --
    Cyric Zndovzny at your service.
    1. Re:Matt Asay's credentials and achievements. by sjaskow · · Score: 0, Informative

      Well, a quick look on everybody's favorite search engine reveals this http://conferences.oreillynet.com/cs/os2003/view/e _spkr/1627. It appears he works for Novell and is more of a manager than an hard-core programmer.

      Whether he's as big a blowhard as ESR remains to be seen.

    2. Re:Matt Asay's credentials and achievements. by Subrafta · · Score: 5, Informative

      Matt Asay has been involved with Linux for the past few years, both professionally and academically. Asay is Director of Novell's Linux Business Office and Open Source Review Board, and is responsible for laying the strategic and business foundation for Novell's use of open source software.
      Before Novell, Asay was General Manager at Lineo, an embedded Linux software startup, where he ran Lineo's Residential Gateway business. Asay earned his Juris Doctorate degree at Stanford Law School, spending two of his three years studying software licensing and innovation, and specifically the GNU General Public License, under Professor Larry Lessig.
      http://conferences.oreillynet.com/cs/os2003/view/e _spkr/1627

      --
      Vuja De: That sinking feeling that this is going to happen again. Often occurs in meetings with Product Managers.
    3. Re:Matt Asay's credentials and achievements. by Anonymous Coward · · Score: 0

      I'm definitely not a "hard-core" programmer. Or even a soft-core one. My focus is on the business strategy behind open source. A true sign of open source's maturity is that it can tolerate and support hangers-on like me. :-)

      That said, I've been involved with open source since 1998 (on the business side), and I think I have solid credentials on that side of the community. (As for ESR...http://asay.blogspot.com/2005/09/news-flash- eric-raymond-is-god-he.html)

      Matt

  6. Re:Professionalism in the open source world. by chromatic · · Score: 2, Interesting
    Such incidents make executives question the professionalism of the entire open source community...

    You may be taking the wrong lesson from that exchange.

  7. Re:Professionalism in the open source world. by Anonymous Coward · · Score: 2, Informative

    It's because you're a troll and a total pest.

    All moderators: nothing CyricZ ever posts has any real content. All of his posts are made to generate responses - sometimes he comes across as reasonable, at other times as needling and nosy, but always content-free. Please mod him -1, Troll.

  8. Oracle (Household Name) by Anonymous Coward · · Score: 0

    `while products like Firefox, MySQL and OpenOffice.org are now thrown about in a serious manner with household names like Microsoft Office, Oracle and others. `

    When was Oracle ever a household name?

    1. Re:Oracle (Household Name) by MmmmAqua · · Score: 4, Funny

      Ancient Greece?

      --
      Arr! The laws of physics be a harsh mistress!
    2. Re:Oracle (Household Name) by jferris · · Score: 1

      Ancient Greece? Burp! I think that is what those fries I had at McDonalds were cooked in. ;-)

      --
      You are in a maze of little twisting passages, all different.
    3. Re:Oracle (Household Name) by Anonymous Coward · · Score: 0

      It's a name in my household!

      Probably because my dad works for them.

  9. Re:Professionalism in the open source world. by gentlemen_loser · · Score: 1

    You make an interesting point, albeit one that I disagree with. I'm not saying that I have the right answer - just a different one. Regardless - its an interesting discussion topic.

    I do not feel that the users (or anyone else in the community for that matter) has any right to expect ANYTHING from open source developers. Indivuduals who are contributing are contributing because its a project that interests them, they see (and can help) fill a need, or they are just plain bored. The bottom line is that they are doing it on their own time and for their own reasons.

    That being said, if a company is making OSS contributions and said company or an individual working for that company on that project (and thus a representitive of that company) conducts themselves in an unprofessional manor, than the company and individual should be held responsible.

    Just a thought.

  10. Re:Professionalism in the open source world. by bigman2003 · · Score: 1

    Are you really taking anything said on Slashdot seriously?

    This is a fairly 'closed' environment. Anybody who actually reads it, knows whether or not they will use the software regardless of how somebody rants/raves about it.

    If that weren't the case, we'd ALL be using Macintosh, playing Nintendo and sleeping with Real Dolls.

    --
    No reason to lie.
  11. Re:Professionalism in the open source world. by m50d · · Score: 1

    The post you link to is moderated +5 for a reason. This is slashdot, not a user conference or something like that. Enormous flamewars between people neither of whom actually knows what they're talking about are the norm here. Propriety software makers talking about their products here don't exhibit any more restraint. And true professionalism means telling an idiot when he's being an idiot, not yes-manning the customer because they're the customer. That's what unscrupulous profiteers do.

    --
    I am trolling
  12. Re:Professionalism in the open source world. by foobsr · · Score: 1

    In my field of expertise a proper diagnosis is rated "very professional" indeed.

    CC.

    --
    TaijiQuan (Huang, 5 loosenings)
  13. hobby computing by happyfrogcow · · Score: 2, Interesting

    Who cares? Free Software in the 1990's and 2000's has revitalized the hobby of computing and programming. If you are in development for the money, your in it for the wrong reasons. You won't last.

    1. Re:hobby computing by Anonymous Coward · · Score: 0

      If you are in development for the money, your in it for the wrong reasons. You won't last.

      That's the most ridiculous thing i've heard. What's wrong with wanting to make a living from something you have a passion for. All of us have to eat at the end of the day. Might as well get paid for doing something we all love.

    2. Re:hobby computing by bladesjester · · Score: 2

      So just because I want to make a living at something that I actually tend to enjoy doing (late night bughunting sessions asside), I'll never last?

      I'd love to know what experience you have in the field. Not to mention what you're smoking, because I've got news for you: the professional caliber tools are still being written by people who do it for a living. Just because they work on some of those tools in their spare time for their own reasons doesn't make them hobbyists. At the end of the day, they are still professionals in their field.

      --
      Everything I need to know I learned by killing smart people and eating their brains.
    3. Re:hobby computing by carlislematthew · · Score: 1
      That is the most rediculous statement I have ever read on Slashdot.

      *My* belief is that there is a place for commercial programming/proprietary systems AND open-source programming. Just because something new comes along doesn't mean that the old thing automatically goes away.

    4. Re:hobby computing by q.kontinuum · · Score: 1

      If you are in development for the money, your in it for the wrong reasons.

      Bullshit. There is a lot of annoying software development work, and only some of the parts are really fun to do. Take GUI development or graphic design for example: Why do the best programs often have a poorly designed GUI? Why is there no open source GUI? GUI programing is boring. Development of module tests is boring. Developing of graphic for computer games is boring, thats one reason there are only very few open source 3D games like TuxRacer. (Tell me if I'm wrong here.) People usually do this work because they are paid for it. What they do for hobby is often to start a new project with some fantastic new ideas, and afterwards break up the project because they notice it's too much of the boring work to do as well.

      As far as I know, most programmers of the more successful projects can work on the project in their paid working time. (I am aware that still many people sacrifice their free time. I do not intend to insult them at all, quite the opposite: Those who are really so commited to their hobby project that they sacrifice their free time to do the anoying parts of their work as well have my full respect, imo they can be proud to be part of a small minority)

      Does anyone have a statistic on how many contibuters of the linux kernel, mozilla, OpenOffice, KDE, gnome are paid for their work? Just curious.

      --
      Trolling is a art!
    5. Re:hobby computing by gronofer · · Score: 1
      I don't think boredom is such an issue. None of the things you mention are intrinsically boring. In fact nothing is intrinsically boring, it's all in the mind of the person doing it.

      There are other perceptual issues that may be more important.

      Quality: who wants to work on something if they think it will be 2nd rate?

      Recognition: who wants to work on some little project that nobody else uses, or even knows exists? Who wants to contribute to a monster like OpenOffice, Mozilla or X11 and be recognised only by one line of 500 in an obscure credits file somewhere, that nobody ever reads?

      But ultimately, it there is no reward, financial or otherwise, people will tend not to be motivated to do anything.

    6. Re:hobby computing by happyfrogcow · · Score: 1

      Degree in Computer Science & Engineering, been working for the past 4 years as a developer in an large international company, where if you don't like what you are doing, there are plenty of other reasons to quit. Money is average, insurance benefits are good, politics are crap, and the business folks think they can change requirements on a whim. But I'm not IT staff, I don't need a pager and I'm never on call. My work stays at work.

      4 years isn't a long time, but it would feel like it if I didn't like what I do.

      My opinions are my own. Do whatever you want, work unhappily if it provides you with what you need.

  14. Re:Professionalism in the open source world. by CyricZ · · Score: 3, Insightful

    I agree, nobody should be forced to contribute to an open source project. But then again, I think there is a certail level of honour that the developers of a larger project (such as KOffice or KDE) must show. That's not to say that they have to suck up to their users, or anything of that sort. What they should not do, however, is blatantly insult users in public while mentioning their contributions to said projects.

    There's a minimum standard, and that particular developer sunk below it in that particular instance. Intentional or not, it did reflect poorly on the entire project, including all of those individuals who have been extremely helpful in the past. If anything, such insults are more disrespectful to those with the KDE project who have helped built its fantastic image, rather than to the person the insults were directed towards.

    --
    Cyric Zndovzny at your service.
  15. Re:Professionalism in the open source world. by CyricZ · · Score: 1, Insightful

    The fact that it's moderated +5 shows that professionalism is a concept that many in the open source community fail to grasp. Now, that doesn't surprise me in a way. The community itself has academic roots, and many members do not have the experience necessary to understand professionalism.

    If you follow that particular discussion back far enough, you would clearly see that that KOffice developer was incorrect with respect to his basic points. Follow it forwards and you'll see him blame his inappropriate behaviour on a headache. Either way, such behavior is inexcusable. It shouldn't fly here, and it would never fly in a business setting.

    --
    Cyric Zndovzny at your service.
  16. Re:Professionalism in the open source world. by SalsaDoom · · Score: 0, Insightful

    *LOL*

    And true professionalism means telling an idiot when he's being an idiot, not yes-manning the customer because they're the customer. That's what unscrupulous profiteers do.

    What fuckin job do you have buddy?

    In the -real world- where us real people with real jobs live and work, we do what our unscrupulous profiteer bosses tell us to do or we become fired in a fast and unpleasent way. Our customers are very often total idiots, they don't know their hands from their asses, but if we told them that, they'd call up our bosses and complain -- and boom -- your fired. The customer will occasionally get a retarded idea you just have to let him implement his stupidity before he realizes the error of his ways. Then, and only then, can you implement the correct way without losing your job.

    Thats the way things work in reality. "Professionalism" as you describe it, is a luxury of upper management, the rest of us have to content ourselves with the knowledge that we are doing the best we can with the bullshit that we have.

    --SD

    --
    "Computers will never truly be free until the last windows user is strangled with the entrails of the last mac user."
  17. Re:Professionalism in the open source world. by hitmark · · Score: 1

    as long as they get their products and support from mandriva, red hat, novell/suse, ibm or whatever they will not care about what the individual developers of the office pack is on about. just like they dont care about the individual workers view on stuff at microsoft as long as microsoft sells them the products that they want.

    its basic economics, see no evil, hear no evil, speak no evil, as long as one get what one wants.

    --
    comment first, facts later. http://chem.tufts.edu/AnswersInScience/RelativityofWrong.htm
  18. OSS has been profitably for very few by AutopsyReport · · Score: 3, Insightful
    An OSS company being profitable is a rarity. For every OSS company and every OSS developer, the chances of profitability are slim. Contrast this with a typical proprietary software company, and there simply is no comparison.

    When more than a select few companies (only three listed) prove to be capable of pulling a profit, then I'd call it a trend. But considering that most open source development teams pursue their software with little to no financing, it's far too early to even call this a trend. I'd call this the beginnings of a foundation that may begin to include other viable open source products.

    --

    For he today that sheds his blood with me shall be my brother.

    1. Re:OSS has been profitably for very few by just_another_sean · · Score: 1

      I don't exactly disagree with what your saying but could you back that up with some real data? I see your point about lack of data to prove the article but how many proprietary shops get rich off of software over night? Or ever? For every success I'm sure there are plenty of failures. What the success/failure ratio is for proprietary software vs. F/OSS software is not something I can answer but I think that bears evaluating before making broad brush comments like proprietary software is far more profitable.

      Again I'm not necessarily disagreeing but if TFA is lacking in details, well, so is your comment.

      --
      Creationist Textbook Stickers Declared Unconstitutional by CowboyNeal
    2. Re:OSS has been profitably for very few by bladesjester · · Score: 3, Insightful

      The simple truth is that most new businesses (something like 2/3 or 3/4) fail. It doesn't really matter what field they're in, most of them tank. The thing with basing a business around open source software is that you can't really expect your money to come from the software itself, but rather you have to find something to leverage with the software (services, hardware devices, support, etc).

      Every business has pitfalls. This one just happens to have some weird ones.

      --
      Everything I need to know I learned by killing smart people and eating their brains.
  19. They know professionalism at McDonalds. by CyricZ · · Score: 1

    Indeed. Even the janitors and burger flippers at McDonalds know not to insult the customers. I would hope that an open source developer could hold himself or herself to that basic standard, if not far exceed it.

    --
    Cyric Zndovzny at your service.
    1. Re:They know professionalism at McDonalds. by GreyWolf3000 · · Score: 1
      Aha. I get it. You think the users are the customers. That's a misleading way of looking at it. As a customer, my money is what keeps the burger flippers required to treat you a certain way. Watch how a hobo gets treated if he comes and sits down by himself with no intention of buying anything.

      You have never contributed anything to KOffice.

      As far as your claim about professionalism, in my professional experience, I have been treated rather rudely by support people on many occasions, but only during evaluation periods.

      At any rate, it's certainly a Good Thing to treat others the way you want to be treated. Something I didn't see you doing inside the thread in question.

      --
      Slashdot: Where people pretend to be twice as smart as they really are by behaving like children.
    2. Re:They know professionalism at McDonalds. by CyricZ · · Score: 1

      Yes, in the open source world the users are the equivalent of business customers. That cannot be denied.

      And it sounds like your "professional experience" has been marred by a complete lack of professionalism. I would hope that you have a good idea about how damaging a lack of professionalism can be, whether it is a doctor, a businessman or an open source developer who is lacking such skills.

      --
      Cyric Zndovzny at your service.
    3. Re:They know professionalism at McDonalds. by GreyWolf3000 · · Score: 1

      Yes, in the open source world the users are the equivalent of business customers. That cannot be denied.

      Wanna bet? How about this...I deny that the users are the equivalent of business customers.

      Doctors, businessman, and open source developers are all entitled to any number of reasons for doing what they do. Money can be one of them, self-actualization can be another, education still another. Professionalism is a requisite for maintaining business relationships (and many others). An open source developer isn't necessarily interested in maintaining any kind of relationship with his userbase. It may be the case that he is. Hell, I'll even go so far as to say that he should. But he doesn't have to if he doesn't want to.

      I would say the extent to which the open source developer is obliged to treat his users professionally is the same extent to which the user should treat the developer professionally. In which case, I fault both you and the developer who responded to you equally.

      I must say, I sympathize with him more. You've proven yourself to be extremely resistant to logical arguments.

      Yes, in the open source world the users are the equivalent of business customers. That cannot be denied.

      I hate to quote it again, but that is just not a logical statement. I hope you see why, as I cannot spare enough time to explain the basics of logical vs emotional argumentation.

      --
      Slashdot: Where people pretend to be twice as smart as they really are by behaving like children.
    4. Re:They know professionalism at McDonalds. by Angostura · · Score: 1

      Your analogy is over-simplistic. One of the key aspects of the open source methodology is to blur the distinction between 'provider' and 'customer'. A user of open source software is not necessarily simply a consumer.

    5. Re:They know professionalism at McDonalds. by CardiganKiller · · Score: 1

      Exactly. FOSS is community centric. There are no customers. Company/customer relationships are based around the dollar; I pay company, they give me something I want. The FOSS community is blurry. I request a feature in software, maybe I'll get it... maybe not. I am not paying them for the feature. If enough people want it, it happens. If enough people want it, chances are that a few of them will contribute towards getting that feature. If someone is constantly complaining about the current state of the project, and not taking any initiative, then they need to be put in their place (perhaps a little more maturely than the KOffice guy, using some detailed reasons as a rebuttal). Again, professionalism, but there is no gently catering to the user's whims. FOSS avoids the reality of the dollar and how you have to treat customers supporting you with the dollar. If a constantly whining and initiative-lacking member of the community finally gets fed up and leaves the community, the community is better off, even if what the member was whining about was significant.

  20. Re:Professionalism in the open source world. by BlueShirt · · Score: 1

    I think that any list of open source should include Don Knuth's TeX and derivatives. I have no idea how to factor that into any economic discussion, but it must be a huge impact.

  21. Re:Professionalism in the open source world. by Kjella · · Score: 1

    I would like it if he did an analysis of professionalism in the open source world. As open source software starts to play a greater role in business and enterprise computing, it will soon be expected that the open source developers gain a certain level of professionalism.

    That is roughly as useful as reviewing the professionalism of "people", which are full of assholes. You trust those you do business with, you don't care that there are also conmen pretending to be businessmen. If he's being like that towards his fellow developers I expect they'll give him the boot, if he's not he's just an arrogant prick that should be kept as far away from the customers as possible. Which is also not difficulty (dev only forums and the like), and quite common at most companies. And that's even if his team members care. Many projects are run by geeks for geeks and people that ask stupid questions get flamed. They never ask for "customers" as such, they just thought other geeks might be interested. They will never give a fuck about what someone else thinks. And why should they? Not every OSS project out there is trying to please the "great public" with their software.

    --
    Live today, because you never know what tomorrow brings
  22. Comment removed by account_deleted · · Score: 3, Funny

    Comment removed based on user account deletion

  23. Re:Professionalism in the open source world. by GreyWolf3000 · · Score: 1
    I read through the whole thread and I got something completely different out of it.

    Note your use of the word 'potentially' right behind 'misleading' when you claim that the developer who wrote the open letter made a 'potentially' 'misleading' comment.

    Your claim that he is in any way obliged to consider the potential ways his comment could be misconstrued is incorrect.

    In this world, if you don't find his statement professional, you don't have to do business with him. The extent to which businesspeople consider FLOSS developers 'professional' likely varies based on their own experiences, and each one of them has to decide for {him,her}self whether or not to do business with FLOSS developers.

    Since you seem to be so keen on facts and figures as being part of the argument, I'd like to point out how many businesspeople today are involved with FLOSS software developers.

    My suggestion would be to separate your personal feelings regarding one experience you've had from your view of the world as a whole. Your attempt to extrapolate some larger point about the abrasive and unprofessional nature of FLOSS developers is highly illogical, and seems more like a personal vendetta than any genuine concern to improve, well, anything.

    --
    Slashdot: Where people pretend to be twice as smart as they really are by behaving like children.
  24. Re:Professionalism in the open source world. by PoorImpulseControl · · Score: 1

    **LOL** I read the thread you linked to. Get over it CZ. You sound like a petty little child that had his feelings hurt.

  25. Re:Professionalism in the open source world. by JakusMinimus · · Score: 1

    The fact that it's moderated +5 shows that professionalism is a concept that many in the open source community fail to grasp.

    The fact that it's moderated +5 shows that intelligence is a quality that many users of open source software fail to possess. I'm not necessarily calling you out as stupid, I just liked the flow of your original sentence and chose to recycle it.

    Now, that doesn't surprise me in a way. The community itself has academic roots, and many members do not have the experience necessary to understand professionalism.

    What an extremely broad and insulting statement. Stereotype without apparent knowledge somewhere else please.

    If you follow that particular discussion back far enough, you would clearly see that that KOffice developer was incorrect with respect to his basic points

    Seemed spot-on, if somewhat agitated, to me.

    Follow it forwards and you'll see him blame his inappropriate behaviour on a headache. Either way, such behavior is inexcusable. It shouldn't fly here, and it would never fly in a business setting.

    As another poster pointed out in that thread, to paraphrase: Only smarmy hucksters cater to each and every idiot whim of a customer. With respect to the referenced discussion, there should be some meaning there for you, but you seemed not to have recognized it let alone understand it.

    And if the developer's behavior, in part influenced by a migraine, is so inexcusable, why did you accept his-or-her apology? And yes, regardless, it would not "fly" in a business setting, but Slashdot is not a business setting, now is it? If you wanted the proverbial handjob I think you may have erred on your choice of venue.

    Open Source developers as a group or as individuals owe you exactly nothing. You do not have a business relationship with any Open Source developer unless they so chose. This one obviously did not. For most of us, writing apps/scripts/what-have-you and releasing them as Open Source is a hobby, a pasttime. As such, I would expect anyone who feels that any of their work of personal satisfaction is being shat upon will turn right around and denounce you as impertinent, if not piss in your cornflakes outright. When you attack someone's activity of pleasure, you are attacking them personally, not the company they happen to work for persuing (or not) said activity--expect heated responses in such situations as a natural byproduct of the whole endeavor.

    --

    You can be an atheist and still not want to succumb to some weird cross-over sheep disease -- AC
  26. Re:Professionalism in the open source world. by Anonymous Coward · · Score: 0

    WHAT????

    You mean I an the only one???

  27. Re:Professionalism in the open source world. by SpinJaunt · · Score: 1

    ooooooooooo finally someone else who has seen the light at the end of the tunnel!!1!1!!!!1

    --
    /. is good for you.
  28. Re:Professionalism in the open source world. by Anonymous Coward · · Score: 0

    You got pwned.

  29. Re:Professionalism in the open source world. by Anonymous Coward · · Score: 0

    I'm so glad i'm not the only one who gets it cyric is a troll.
    to anyone with mod points check his posting history what little you can since he posts at a prolific rate. the down mods from tuesday have already disappeared from his history on wednesday.

  30. OSS by alan.briolat · · Score: 1

    And there I was thinking someone was starting an Open Sound System vs. ALSA flamewar...

    --
    I swear we should be allowed to give mod points to sigs... "-1, Offtopic"
  31. Isn't this a lot like... by kuzb · · Score: 1

    ...Microsoft funding a TCO study?

    Seriously though, if corporations can't be trusted to be objective about their own products/ideologies then why would we immediately decide that we should take to heart the word of someone who is clearly pro-OSS regarding the state of OSS profitability? Following that, where do we look for an objective opinion these days?

    Granted there are a few key profitable OSS creator/providers, but in the same breath, I'm sure there are many, many more that fall on their faces and drown in debt.

    --
    BeauHD. Worst editor since kdawson.
  32. Are they profitable? Profit != revenue. by Marc+Rochkind · · Score: 1
    RedHat is a public company, so their numbers are reported. I don't know about the two private companies.

    This is yet another case of someone claiming a company is profitable by looking at their revenues. Meaningless.

    Also, MySQL (I know less about RedHat and JBoss) has dual licensing, and I'm sure their product revenues come entirely from the non-GPL side of the business. Their services and training revenues may come from both. Where their profits come from, if they have any profits, is unclear.

    To my way of thinking, a dual-license company uses the free license to gain market share, so as to reduce their customer acquisition costs. The business is really about the non-free ("as in beer") side. The risky thing, for which OSS companies should be admired, is to make even the non-free side open source, rather than closed, trusting that customers are honest. (Many companies have a watered-down free product along with their non-free product, but neither are open source. To go all open source is exceptional.)

    I started a company once that reached #72 on the Inc 500, based on revenue growth over 5 years, not one of which was profitable. In fact, for a venture-capital-backed company, which we were, as MySQL is, running the business conservatively enough to make a profit may not be the best course. Also, you can't count investment money as revenue when it comes in, but it is an expense when it goes out, so this also reduces profits, and usually results in big losses.

    1. Re:Are they profitable? Profit != revenue. by synthespian · · Score: 1

      Also, MySQL (I know less about RedHat and JBoss) has dual licensing, and I'm sure their product revenues come entirely from the non-GPL side of the business.

      Exactly. And RedHat has per-seat licensing. JBoss is licensed under the LGPL. Their business model is support, which also means that the product (last I checked) is not well documented unless you buy support. I can see where they're coming from, but it's pretty obvious that they're defrauding the "Free Software must have Free Documentation" dictum.

      So, at the end of the day, it remains to be demonstrated that these enterprises can make money in the Free Software way as defined by the FSF (congruent to the BSD license, BTW - both define the same freeedoms). It's not clear that the GPL can survive in a business envrionment, except if that is taken as meaning "dual-licensing." Which is just a proprietary license. Of course, if you're in the hardware business, like IBM, then the GPL might be non-threatening for your business. Otherwise, if has to either: 1) totally ocupy the ecological niche and replace the proprietary product; 2) or...well, there is no other option for the GPL. We can see how hard it has been for GNU/Linux to replace Microsoft in the business environment. "It's the workflow, stupid."

      I believe the BSD license or the LGPL can prosper under an open source and business environment by allowing themselves to mingle with existing proprietary software.

      --
      Main difference between the BSD license and the GPL license: one is from California and the other is from Massachusetts
    2. Re:Are they profitable? Profit != revenue. by Marc+Rochkind · · Score: 1
      Well said! My software company's training, support, and consulting business was very profitable, but product sales were a huge loser. The sales reps used to FLY to customer sites just to give demos, often with no ensuing sale. I wish I'd been smart enough to fire the sales guys, pump up marketing, and give the product away.

      Open source is an even smarter idea, especially for RedHat. You can get programmmers to work on your product without paying them. The GPL takes in one big step further: You can even get your hands on what your competitors develop.

      I am so dumb...

  33. Re:Professionalism in the open source world. by Anonymous Coward · · Score: 0

    Hear, hear, why not ban his account for stupidity and public mocking of a Free Software contributor?

  34. Re:Professionalism in the open source world. by ozmanjusri · · Score: 1

    I think there is a certail level of honour that the developers of a larger project (such as KOffice or KDE) must show.

    I think you will find that if you show respect, you will be given respect. If you behave like a spoilt child, you will be treated with contempt.

    I'd rather see that that some pretend subservience.

    --
    "I've got more toys than Teruhisa Kitahara."
  35. Re:Professionalism in the open source world. by synthespian · · Score: 1

    It probably saved a lot of dough for publishing houses of mathematics books, such as Springer Verlag, Kluwer and Birkhäuser.

    --
    Main difference between the BSD license and the GPL license: one is from California and the other is from Massachusetts
  36. Re:Professionalism in the open source world. by CyricZ · · Score: 1

    Indeed, in that particular instance the developer was treated with nothing but respect. It was the developer who came out of the blue and attacked the user, due to a discussion the user was having with others.

    --
    Cyric Zndovzny at your service.
  37. Re:Professionalism in the open source world. by aug24 · · Score: 1
    There was the recent incident of a KOffice developer publically insulting [slashdot.org] a longtime KDE and KOffice user

    Are you still sore at being called a blathering idiot because you spouted off on a subject you knew nothing about and got called on it by someone who did?

    If so, then I agree with him, you're a blathering idiot ;-)

    Justin.

    --
    You're only jealous cos the little penguins are talking to me.
  38. Re:Professionalism in the open source world. by ozmanjusri · · Score: 1

    Indeed, in that particular instance the developer was treated with nothing but respect.

    I think you should take a long hard look at your understanding of what respect means.

    --
    "I've got more toys than Teruhisa Kitahara."