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Spyware Maker Sues Detection Firm

Luigi30 writes "ZDnet reports that RetroCoder, makers of the SpyMon remote monitoring program, are suing Sunbelt Software, makers of ConterSpy, a spyware detector program, for detecting the SpyMon as spyware. According to the EULA, SpyMon can not be used in 'anti-spyware research,' and detecting it is therefore a violation of it. 'In order to add our product to their list, they must have downloaded it and then examined it. These actions are forbidden by the notice,' a RetroCoder spokesperson said."

105 of 503 comments (clear)

  1. i hate spyware....but.. by atarione · · Score: 4, Funny

    their EULA is GENIUS>.... evil evil genius.

    --
    actually I am happy to see you, however that is in fact a banana in my pocket.
    1. Re:i hate spyware....but.. by piquadratCH · · Score: 4, Insightful

      No, it isn't genious. It's only the crap you'd expect from an asshole...

    2. Re:i hate spyware....but.. by mr100percent · · Score: 2, Insightful

      It doesn't have to be genius. My first idea of defense would be, maybe they were scanning someone else's computer, someone who had previously installed it and had no idea that another person would be using anti-spyware research on that machine. They might then go and sue the installer of the system for negligance or something. Who knows.

    3. Re:i hate spyware....but.. by Rocketship+Underpant · · Score: 4, Interesting

      1. EULAs are BS. The spyware company happily uploaded a copy of their software to the anti-spyware company on request. Clicking the install button below a 3000 word pile of legalese after you've been given the software isn't a valid contract, for reasons well explained many times before on this site. Heck, the spyware company doesn't even know what individual supposedly "agreed" to the EULA. The janitor? A 12-year-old child? Could have been anyone.

      2. Why is the industry so lawsuit crazy? Lawsuits are supposed to reimburse you for actual unlawful damages done. What damage was done by the anti-spyware company downloading the software? A few cents' worth of bandwidth at the most. What damage was done by installing it? None at all. This is surely the most baseless lawsuit ever.

      (I know that including the spyware definitions in anti-spyware software will [one hopes] hurt the spyware company, but that's not what the suit is about.)

      --
      He who lights his taper at mine, receives light without darkening me.
    4. Re:i hate spyware....but.. by kartack · · Score: 2, Interesting

      A company or individual can sue for slander. I'm no legal expert however maybe RetroCoder could consider CounterSpy as slandering them when they mark SpyMon as spyware. This however would have nothing to do with the EULA in particular. You hear about this kind of court case usually in regards to the media, if I review your software and give it an unfair and bad review I just might end up on the receiving end of such a lawsuit. I would think though that given the nature of SpyMon that this would be exceedingly difficult to prove, since you can't sue over slander if the comments are true (aka its fine to call a pice of crap a piece of crap, but you can't call something that most people would consider good a piece of crap.)

      If RetroCoder indeed is going to attempt to sue for violating the EULA and they go all the way through court and lose I'm curious if this will have any implications on future EULA related cases. Others have been saying that EULA's are hard to prove in court but every time an EULA cannot successfully be defended it means that it will be all the more difficult to show in future. If enough attempts are made and failed maybe companies will stop trying to claim all these crazy protections in EULA's and decided to simply save the costs of hiring lawyers to write them.

      I would tend to agree with some others that there should be legal mechanisms in place to properly protect software. Neither copyright nor patent properly fit this bill and no one seems to be interested in trying to come up with the appropriate thing.

    5. Re:i hate spyware....but.. by coinreturn · · Score: 2, Insightful

      What damage was done by the anti-spyware company downloading the software? A few cents' worth of bandwidth at the most. What damage was done by installing it? None at all. This is surely the most baseless lawsuit ever.

      Though I am by NO means defending a spyware company, damage you overlook can most certainly be alleged to have been done. For example, having your program classified as spyware and blocking it from being installed costs said spyware company "customers" and hence, potentially at least, revenue. For example, if the anti-spyware program labeled your innocent shareware game as spyware and blocked it from being installed, I bet you'd be pretty pissed. Also, it could be alleged that blocking a program as spyware is an anticompetitive act.

      Before you flame, you should know that I hate the heinous spyware people and am merely pointing out some legalities that could give the case a dollop of merit.

    6. Re:i hate spyware....but.. by HAMgeek · · Score: 2, Insightful

      I believe that deciding what is fair in law is a key part of the role of the judicial system. Maybe this is not really the jurisdiction of the lowest level of judges but that is what the supreme court is there for.

      I couldn't disagree more. It has nothing to do with fairness. In the case of the supreme court it has everything to do with whether nor not the law in question conflicts with the letter of the constitution. It has nothing to do with laws or court cases in foreign lands, nothing to do with international law, nothing to do with what a particular judge things the constitution should have said.

      courts either tell the politicians to rework the law

      ONLY if the law conflicts with some clause in the constitution.

      or they simply change it themselves

      Never ever ever ever ever. Judges are not elected at the federal level. In some states they are, but not federal judges. Their job is to filter things thru the exact wording and original intent of the law. In the case of the supreme court, the final arbiter is the constitution. If someone doesn't like a law that doesn't conflict with the constitution, lobby the legislature to change it, vote out those who don't vote to change it, or get a constitutional amendment passed. If you want some right that isn't spelled out in the constitution, pass an amendment. Don't have some panty waste judge decide that if the founders had realized that some folks wanted to be able to do, whatever, they'd have included it in the bill of rights, so it must be OK.

      --
      "Just because you do not take an interest in politics doesn't mean politics won't take an interest in you." --Pericles
  2. If it looks like a duck and sounds like a duck... by VGPowerlord · · Score: 4, Interesting
    Since when could a company dictate to other companies what how they could classify the software?

    If it looks like a duck, and sounds like a duck, then it must be a duck. :P

    --
    GLaDOS for President 2016! "Well here we are again. It's always such a pleasure." -- GLaDOS, 2011
  3. The answer... by Anonymous Coward · · Score: 5, Funny

    ...is for the detection firm to add a section to their EULA that forbids anti-anti-spyware research!

    1. Re:The answer... by slavemowgli · · Score: 5, Insightful

      You moderators might think that's Funny, but it's actually a very interesting point. If I can, basically, say "you're not allowed to come anywhere near my software" in the EULA as a spyware maker, why can't I say the same thing as an anti-spyware maker?

      What's nice about this is that it works out no matter whether such a clause would be accepted: if it is accepted, then the spyware maker would have violated the anti-spyware product's EULA by looking at how it classifies the spyware. If it's not accepted, on the other hand, then the corresponding clause in the spyware's EULA would also not be accepted.

      Myself, I think that such clauses aren't valid, but I also think that even if a court thinks they are, it'd be pretty impossible to actually get a case, as they could trivially be circumvented. For example, if I visit a friend and use their computer to do something in Photoshop, am I then bound by Photoshop's EULA? Of course not; I didn't buy the program, I didn't install it, I didn't agree to anything. My friend might be (or not), but I certainly am not. A spyware maker could do the same thing: just don't install the spyware yourself, but rather classify it after it infected someone else's computer. (On a side note, I doubt that most spyware actually presents a EULA to the user where he can clearly see what is going to happen, where he's given the opportunity to say "no, thanks" and where, if he does, the spyware will not be installed, anyway).

      --
      quidquid latine dictum sit altum videtur.
  4. I'm not sure which is scarier... by laughingcoyote · · Score: 4, Insightful

    The fact that someone actually is trying this, or the fact that I'm half-afraid it might work.

    Let's all hope not.

    --
    To fight the war on terror, stop being afraid.
    1. Re:I'm not sure which is scarier... by meringuoid · · Score: 5, Insightful
      I'm actually quite glad of this. The outcome of this case will determine just what is and what is not enforceable in an EULA.

      For instance, how about that bit about not disassembling, decompiling or reverse-engineering software that's in so many EULAs? That's the same kind of thing as this 'not use in spyware research' clause. If the one is unenforceable, then is the other one too?

      --
      Real Daleks don't climb stairs - they level the building.
    2. Re:I'm not sure which is scarier... by Sierpinski · · Score: 3, Interesting

      That's one thing I never really understood. Historically, its never been the case (legally at least) where just because you write it down and make someone agree to it, it becomes legally binding. If I put in the EULA for software that I wrote, that if you click OK and install this software, you immediately forfeit all rights to your house, all cars, and all cash assets to me, you know someone would just click through that without reading, but of course they wouldn't be legally bound to give me their assets. Any court in the country would overturn that, which just goes to show, just because you write something down doesn't make it legally binding.

      If I got you to sign a paper saying I could beat the snot out of you, and a police officer walks by during the act, what do you think said cop would say if I said "Its OK officer, he signed a waiver saying I could do this to him." Its just ridiculous.

      Congress should outlaw EULA agreements altogether, even the part that says 'If this breaks we aren't responsible.' They wrote the software saying that it works, and if it breaks, they SHOULD be responsible.

  5. Does it work against FBI agents too? by SuperBanana · · Score: 4, Insightful
    According to the EULA, SpyMon can not be used in 'anti-spyware research,' and detecting it is therefore a violation of it.

    Anyone remember those MOTD's on pirate-software FTP sites giving us a pseudo-legal-brief about President Clinton signing some law, and then "FBI AGENTS YOU CANNOT ENTER THIS SITE"?

    1. Re:Does it work against FBI agents too? by Kjella · · Score: 5, Interesting

      Anyone remember those MOTD's on pirate-software FTP sites giving us a pseudo-legal-brief about President Clinton signing some law, and then "FBI AGENTS YOU CANNOT ENTER THIS SITE"?

      They never stopped, FTP simply lost importance. IRC fserves used to have them too. Websites, DC++ hubs, eMule hubs, WinMX shares as well. It's funny, I've had people present me that and then ask me if I'm a cop as well. Even after sending them this and this they still think it is for real. I guess it's some kind of mental self-defense, denial or whatever that makes them go LALALALALA I can't hear you.

      Kjella

      --
      Live today, because you never know what tomorrow brings
    2. Re:Does it work against FBI agents too? by welshsocialist · · Score: 3, Informative

      I remember this too. According to Snopes and this blog post, these warnings - boiled down to the simplest level - told law enforcement and other groups that going after them was a violation of non-existing 1995 Internet privacy law signed by former President Clinton.

      It isn't true.

      --
      Support the Chagossians
    3. Re:Does it work against FBI agents too? by DavidTC · · Score: 2, Interesting
      What people are missing is that it is illegal to access someone's computer if they have told you not to. This is a violation of various computer access laws.

      Ergo, it is perfectly sane to put up a message banning whoever you want, and yes, that does have legal enforcablity. I don't know what this has to do with an Federal privacy bill, it's state laws that ban 'unauthorized access'.

      Think of it this way: Bars are normally open to the public. People go in and out at will, and so can police.

      Private clubs, with a bouncer? They have to ask to come in, and they can be told no, and then they don't get to wander in and look around.

      This, of course, doesn't stop them from entering if they have a search warrant.

      I don't know why people would think the police have some sort of special right to poke around online on a system they are explicitly unauthorized to use.

      --
      If corporations are people, aren't stockholders guilty of slavery?
  6. I dont think they'll win by bjason82 · · Score: 5, Insightful

    This kind of thing is not likely to stand up in court. Spyware has been proven to be a malicious type of software that voilates one's privacy, therefore I would be shocked if the courts find in favor of the spyware maker. The spyware maker might have thought it was clever adding that clause in their EULA, but essentially what they've stipulated was people cannot investigate how their software works in order to prevent it's unwanted installation on to one's system. Not likely to stand up in court.

    1. Re:I dont think they'll win by shawb · · Score: 2, Informative

      Maybe, if this was actually spyware. Okay, it does "spy" on the user, but it is monitoring software. It gets installed on the computer for the express purpose of monitoring another user's activities, such as a boss monitoring their employees or a parent monitoring what their children are doing. This software has to be purchased and intentionally installed, it doesn't just get surreptiously installed along with some screen saver, video game or internet cursors.

      I personally think this is generally morally reprehensive if the user is not notified of the logging software, but the owner of the computer is probably within their rights to install this on their own property.

      --
      I'll never make that mistake again, reading the experts' opinions. - Feynman
  7. I can see it now... by bravehamster · · Score: 2, Funny

    So, the next virus I get on my computer will have embedded in it's source code: "By reading this source code, you agree that W32.SonyRootKit.C will not be added to any antivirus definition lists or be recognized by any heuristics."

    I can just see the coder in his dimly lit basement cackling while rubbing his hands in glee: "I have you now Norton!"

    --
    ---- El diablo esta en mis pantalones! Mire, mire!
  8. Detection w/o "Research" on the product by Anonymous Coward · · Score: 2, Interesting

    Although the EULA does state the defendant must prove in court they didn't use the accused spyware program in research, isn't it possible that the spyware detecting application made (exclusive?) use of heuristic profiling to detect the actual spyware app?

  9. Prove my invisible friend ISN'T Jesus. by CosmeticLobotamy · · Score: 4, Interesting

    If you do produce a program that will affect this software's ability to perform its function, then you may have to prove in criminal court that you have not infringed this warning.

    Is it legal for contracts to include conditions that are physically impossible to do? If so, my next bit of software is coming with a "If you can't prove you didn't make copies of the software, you owe us for as many copies as could possibly have been made between the time you first run the program and the time we sue you." Since nobody reads those things anyway.

    On a mostly unrelated note, I wrote a program that shows funny pictures. It's awesome, and it's only 1 cent, for... processing purposes, if anyone's interested in a download.

    1. Re:Prove my invisible friend ISN'T Jesus. by dorkygeek · · Score: 2, Informative
      Depends on who has the burden of proof in such cases. If an EULA is handled like a regular contract, at least in my country, the party which makes the claim also carries the burden of proof.

      --
      Windows is like decaf - it tastes like the real thing, but it won't get you through the day.
  10. Heuristics ? Or the admit in the EULA by tines · · Score: 5, Insightful

    First: they almost admit in the EULA that is a spyware product. Who the fuck else would put such an idiot line in the EULA. Second: the antispyware company might have used some sort of heuristics. No install required. I would really like to see this go in court: isn't there a limit on the kind of shit people put in that EULA ?

    1. Re:Heuristics ? Or the admit in the EULA by DrEldarion · · Score: 2, Informative

      First: they almost admit in the EULA that is a spyware product. Who the fuck else would put such an idiot line in the EULA.

      Did you even look at what the program is, or did you just post a kneejerk reaction without even looking into the matter?

      The person installing the software KNOWS that it's used to spy. It's computer monitoring software - you know, the kind that bosses have installed on their workers' computers to see if they're actually working instead of screwing around on company time and property. That's the entire POINT of the software, it would be silly for anyone to claim otherwise.

  11. Don't agree to eula! by pawstar · · Score: 5, Insightful

    Em. I don't get it. Who says the the company has to agree to the eula to look at it? If the spyware company declines the eula agreement they are not bound to it and as a result the proggy is not installed. How does that restrict they spyware company from analyzing the binaries present in the setup program? Decompress the archive and create a fingerprint done!

  12. Other great EULA small print by Anonymous Coward · · Score: 5, Funny

    Section 6783.

    You agree that in using this Software, You give Us the right to your first born child.

    Section 6784.

    You agree that in using this Software, you will never hit the "g" key on your keyboard between 4:50AM and 3:15PM. This clause will survive termination of the Agreement.

    Section 6785.

    You will never call the Software a Piece Of Shit in public or in private.

  13. Unenforceble I'd Say by amelith · · Score: 5, Funny

    What's next? Passing a note to a bank teller "By reading this note you have agreed to let me rob your bank and not press the alarm button"?

    EULAs are becoming increasingly cluttered with unenforceable and in cases downright silly things. With any luck a few frivolous lawsuits might see some of them struck down.

    Ame

    1. Re:Unenforceble I'd Say by theonetruekeebler · · Score: 5, Insightful
      It's more like
      • By reading this note the teller agrees that the Funds Recovery Action undertaken by the Funds Recoverer is not a bank robbery.
      • Teller agrees to withdraw and surrender such funds as the Funds Recoverer demands.
      • Teller agrees that the Funds Recoverer is not responsible for any financial loss resultant from Teller's participation in the Funds Recovery Action.
      • Any attempts at funds recovery undertaken by Teller or his or her employeer against the Funds Recoverer is expressly disallowed as a derivative work of this Funds Recovery Action.
      • Any video recordings of the Funds Recovery Action are expressly disallowed as a derivative work of this Funds Recovery Action and are the property of the Recoverer.
      • Teller agrees to fund all legal and medical expenses incurred by the Recoverer resultant from the Teller's refusal to cooperate in the Funds Recovery Action.
      • Teller agrees that any violation of this Agreement, including refusal to accept the Agreement, shall entitle the Recoverer to financial compensation of twice the amount demanded in the original Recovery Action.
      • Now put the money in the bag and lie down on the fucking floor.
      --
      This is not my sandwich.
  14. Don't need to by JanneM · · Score: 3, Insightful

    They don't need to be able to win. All they need is to have enough of a case to threaten them with long, costly litigation - and once the expected cost of defending themselves is greater than the cost of caving in, most businesses will cheerfully cave. In fact, for publicly traded companies you can make a decent case that it's their duty to do so.

    --
    Trust the Computer. The Computer is your friend.
    1. Re:Don't need to by Hortensia+Patel · · Score: 4, Insightful

      once the expected cost of defending themselves is greater than the cost of caving in, most businesses will cheerfully cave. In fact, for publicly traded companies you can make a decent case that it's their duty to do so.

      Except that if a clause like this were upheld, all the spyware makers would start adding similar clauses in short order, and anti-spyware makers would be out of business. It shouldn't be too hard to explain this to shareholders.

    2. Re:Don't need to by No+Such+Agency · · Score: 2, Insightful

      Christ, you could probably convince OTHER anti-spyware companies' shareholders to set up a legal fund for these guys, with that logic.

      --
      Freedom: "I won't!"
  15. No shame!! by cra · · Score: 3, Insightful

    Have they no shame!??

    The spyware people should be treated like programming commands and scripts: "Carried out and executed".

    In general, I think the USA should change its name to "SueSA". When are people going to take responsibility for their own actions? If someone walks on my sidewalks and trips in a hole in it, it's their own g*dd*mn f**ing fault for not watching where they are going, not mine.

    --
    This message has been ROT-13 encrypted twice for higher security.
  16. Virus creator sues McAffee for USD 200$ Mio by lightweave · · Score: 5, Funny

    ++++ fake ticker ++++ Johnny Bash, famous for writing applications like WORM32 and Trojan.Hoax, has today filed a lawsuit against McAffee. His complaint is that the EULA for this applications specifically forbids the reverse engineering or analyzing of the code for anti-virus companies. He says that by downloading and installing his latestes achievment, McAffee implicitly agreed to the conditions and thus violated the EULA by including the anti-virus measures in their latest software.

  17. Admitting distribution spyware? by zeekiorage · · Score: 2, Insightful

    By putting statements such as "SpyMon can not be used in 'anti-spyware research'", isn't the spyware firm basically admitting that they are distributing spyware? Why would a legal, non-dodgy software company put such a clause in their EULA? I think if the judge rules in favour of the spyware company (unlikely), this will basically give green light to all other spyware and scumware vendors.

  18. Re:My god by Anonymous Coward · · Score: 2, Funny

    "We are allowed to seal your credit card numbers, tap your bank account, divert funds and use your idenity. You are prohibited from do anything about it because you clicked "I Accept" to our EULA, says a spokesman for SpyMon..."

    Well, it didn't say that in TFA exactly, but it's a close approximation.

  19. Re:My god by OrangeTide · · Score: 5, Funny

    Ah. the popular "Bend Over" EULA.

    --
    “Common sense is not so common.” — Voltaire
  20. yes and no by TubeSteak · · Score: 2, Interesting

    Yes, spyware companies leaned on the likes of ad-aware, spybot, etc

    BUT

    no, because their delisting was contingent on the company modifying the way their software installs/removes/whatever

    some spyware companies changed a few of their nasty ways and were rewarded by being delisted. The anti-spyware companies (of course) have reserved the right to relist lapsed spyware makers.

    --
    [Fuck Beta]
    o0t!
  21. So much fun by pepeperes · · Score: 5, Funny

    U.S. lawsuits are merrier and merrier all the time! Very few surrealist artists had as much imagination as some lawyers do!

    --
    ... from the forgotten corner in europe
    1. Re:So much fun by psyon1 · · Score: 2, Informative

      Yeah, even funnier is that its a Brittish company doing the suing NOT an american one. Check the whois on the domain.

      Registrant:
      Double Dutch Designs Limited
      329 Preston Road
      Grimsargh
      Preston, Lancashire PR2 5JT
      GB

      Domain name: SPYMON.COM

      Administrative Contact:
      Ball, Anthony anthony@doubledutchdesigns.co.uk
      329 Preston Road
      Grimsargh
      Preston, Lancashire PR2 5JT
      GB
      +44.8701217399
      Technical Contact:
      Ball, Anthony anthony@doubledutchdesigns.co.uk
      329 Preston Road
      Grimsargh
      Preston, Lancashire PR2 5JT
      GB
      +44.8701217399

      Registration Service Provider:
      UK Reg, domains@fasthosts.co.uk
      +44 1452 541252
      +44 1452 538485 (fax)
      http://www.ukreg.com/

  22. Re:If it looks like a duck and sounds like a duck. by Anonymous Coward · · Score: 5, Funny

    But if it weighs the same as a duck, it must be a witch.

  23. Simple solution by CarpetShark · · Score: 2, Interesting
    Dear Sunbelt Software, I just wanted to complain to someone about a crappy bit of software. c:\abc.exe is has been pissing me off for ages now. It does X, Y, and Z. I really wish there was some software out there to remove this crap. Thanks for listening.
    Dear Pissed Off User, We actually make anti-spyware software, but I guess we can add this to the list, just because it bugs you so much. Have a nice day :)
  24. EULAs in general. by catwh0re · · Score: 2, Insightful
    EULAs in general are difficult to enforce, because they are often ambiguous, have clashing clauses or as they say in the legal world "have more holes than a lattice fence".
    Legal documents are written with the intention of covering all possible situations, and often worded such that each clause is as broad as possible this is to avoid said lattice fence gaps. This is because once a gap appears it is exploited by lawyers to make the entire document sound ridiculous. (Which is often the case anyway.)

    For example a lawyer will jump right onto this clause, and talk about all the other methods of research, they'll attempt to broadly classify what research is (including using the software at all.) His final point will be that it's impossible to satisfy the terms of the agreement in any way, making it an invalid document. For example the phrase "by reading this line you agree to not read this line", is obviously ridiculous, but essentially any lawyer will be able to make this EULA analogous to this.

  25. First prove that Sunbelt accepted the EULA by ammoQ · · Score: 2, Interesting

    Putting anything into the EULA means nothing if you cannot prove that the other guy ever accepted it.
    This is spyware, so it's main purpose is to install it without the user noticing, right?
    A user that doesn't notice the install obviously doesn't read and accect a f*cking EULA, so it doesn't matter what the EULA says.
    Sunbelt might just as well have examined a contamined PC.

  26. EULAs are not valid contracts... by vhogemann · · Score: 3, Interesting

    At least here at Brazil.

    To a contrat be valid, it must be an agreement between two parts. In the case of an EULA the consumer doesnt have any power of negociation, and in pratice cant change anything on the EULA.

    The brazilian legislation also states that you cant be forced to agree with a contract that prejudice, or denies, any of your rights. This way no EULA can really be enforced here.

    Just my 2c.

    --
    ---- You know how some doctors have the Messiah complex - they need to save the world? You've got the "Rubik's" complex
  27. EULA's on individual computers by pilybaby · · Score: 5, Interesting

    Perhaps there should be a system where any software installed has to agree to a license on that computer. So I can add my own EULA to my computer and any software vendor that has their software on my computer has to agree to it. There can be a nice API that can be used to get at the license and everything. If I have to agree to an EULA when installing their products on my machine, they should have to agree to my EULA to run their software on my machine. If they break it then I can sue them.

    This is fair too, because as much as I don't understand their EULAs, they wont be able to understand mine. Vive la revolution in software consumer rights!

  28. Re:My god by AnonymousBystander · · Score: 5, Funny

    Ah.. the popular soviet russia joke...
    spywares sue YOU now becomes reality

    Next, write this on your T-shirt
    "By looking at me, you agree to ...

  29. Re:My god by gazbo · · Score: 3, Insightful
    I'm not sure there's a problem - this is how things should be. No, come back, I'm serious!

    The modern world is completely founded on contracts of one form or another - an EULA being an example of such a contract. Now this case is clearly ridiculous, and as such I fully expect the challenge to fail (and further could set interesting precedents regarding the reach of EULAs). BUT the company should have the right to bring the challenge, and should be heard by a judge.

    You cannot just wave your hands at something that sounds ridiculous and then refuse to hear it, because you certainly will end up ignoring meritous cases.

  30. It can be downloaded without OKing the agreement by Anonymous Coward · · Score: 3, Insightful

    Just go to

    http://www.spymon.com/downloads/install.exe

    Then you can extract the files from the installer exe without agreeing to anything.

  31. EULA's -- Does anyone read these? by therealplagel · · Score: 2, Funny

    Who reads these? If you don't agree do you actually not install and/or use this program? Someone could add a "This will blow up" warning, a la Inspector Gadget and I would have no idea what hit me. I'm probably the only one..

    --
    Sex - The formula in which one and one makes three.
  32. Copyright is powerfull... by leuk_he · · Score: 2, Interesting

    from the article (page 2):

    Copyright law plainly wasn't designed for what RetroCoder is using it for, said Christopher Brody, a partner at Clark & Brody in Washington, D.C. "Copyright laws prevent copying, not examination, and I question the enforceability of such a clause based on copyright ownership," he said.

    Well since copyright is alos used to prevent the unauthorized copying of banknotes, copyright is actually quite powerful. But copyright will not prevent you from studyding bank notes, it might prevent you from creating machines that can help you to duplicate bank-notes (try scanning in a bank note into photoshop and you get the point.)

  33. Message for SpyMon developers by 50m31sl4sh. · · Score: 5, Funny

    By reading this post, you agree to pay me $1,000,000.

    --
    Rediculous is ridiculous!
  34. Re:My god by cp.tar · · Score: 5, Interesting

    Oh, don't worry... they can't possibly win this case.

    The EULA only enforces certain rules if you want to use the program. If you do not use the program - which would mean running the binaries, if I'm any judge - you may not use the program.

    It would be most interested to see whether their EULA contains something along the lines 'this software is provided as-is, and is not fit for any express purpouse' - something similar can IIRC be found in MS Office. That clause would counter and dispel the clause that claims it can not be used in spyware research - regardless of the fact that the program does not have to be running for it to be examined. It doesn't even have to be installed, and the EULA doesn't even have to be read, let alone agreed to.

    The package can be extracted, binaries examined... And, if the sued company wants to be evil, they can just claim that any software that forbids the end-user to include it in spyware research (and how in the world would you enforce that rule against NOD32's heuristics and automatic mailing suspicious binaries to their lab really escapes me) deserves to be added to their spyware list. They never had to get past reading the EULA to add the program to their list, so they never would have installed it and, of course, never agreed to the EULA in the first place. If they never installed the program, the EULA is unenforceable.

    Finally, proving a negative is not what the US court system is based on, at least from what I've heard about it - innocent until proven guilty (unless it's a terrorism accusation, but I don't really want to troll right now). So the spyware maker has to prove that there was no possible way for the sued company to examine their binaries without agreeing to their EULA. If the sued company can prove that there is at least one way for them to do that, the spyware maker cannot prove that they didn't do it. Innocent until proven guilty.

    Hell, I could successfully defend them against this, and IANAL.

    --
    Ignore this signature. By order.
  35. Faking a key-/buttonpress by lightweave · · Score: 2, Insightful

    I wonder that EULAs can hold up anywhere in court, even in US. After all, it would be easy to write a program that shows the EULA for a splitsecond and inserts a button or keypress into the messagequeue. In fact smiilar techniques have been used by dialers in germany. After the regulation authorities decided that the fees, created by a dialer, can be challenged, when the user creates a backup of the binaries and sends it in for examination. The dialer would be installed by the authorities, so that they can see wether it really asked the user and told him about the fees, which would be the requirement. What happend then was that the dialers started to erase themselve after they created the connection, which left the user with nothing there to prove that he really was the victim. A company that uses an EULA for actual legal bindings would have to proove that the user really pressed the acceptance himself. I doubt that it is enough to find the software installed on my machine. Here I could always claim that I was not even aware of the installation because my kids did it and it would have to be proven in a court case that it indeed was me.

  36. Re:enforcability ? by barefootgenius · · Score: 2, Interesting

    I don't really know, but I think the threat of a lawsuit kills most lawsuits. I mean has anyone challenged this in court?

    "1.3 Device Connections. You may permit a maximum of five (5) computers or other electronic devices (each a "Device") to connect to the Workstation Computer to utilize one or more of the following services of the Software: File Services, Print Services, Internet Information Services, and remote access (including connection sharing and telephony services). The five connection maximum includes any indirect connections made through "multiplexing" or other software or hardware which pools or aggregates connections. This five connection maximum does not apply to any other uses of the Software."

    I know what they mean, but couldn't that be turned around to mean I can only connect to five computers on the internet? Worst of all, doesn't it make file sharing illegal to run on a XP Home computer as you are providing an information service?

    And thats from the XP Home EULA (http://www.microsoft.com/windowsxp/home/eula.mspx )

    --
    /. bug #926803 - Why I can post.
  37. Re:Easily to counter by applying Isaac Asimov by hey! · · Score: 2, Insightful

    But, if they are acting as appendages of a single corporate entity, it is in the eyes of a the law a single person doing this.

    Alice, Bob, and Charlie may be off the hook (especially if they don't have the big picture), but the XYZ Corp that employs them definitely is not.

    --
    Post may contain irony: discontinue use if experiencing mood swings, nausea or elevated blood pressure.
  38. And tomorrow we shall see... by kormat · · Score: 2, Funny

    virii with EULAs stating that anti-virus companies are not allowed to dissect them.

    --
    Time. Time seems... strange.
  39. No need to do 'research' on the software by Timo_UK · · Score: 2, Insightful

    If they effectively admit in the EULA that this is spyware, it can go straight on the list without anybody looking at the program! Problem solved!

    --
    Timo's Audio Software http://www.esseraudio.com
  40. Re:My god by RevMike · · Score: 4, Informative

    The general gist is correct, but "innocent until proven guilty" is a principle that applies to criminal matters, not civil matters.

  41. Re:My god by Mike+Peel · · Score: 2, Insightful

    But it's not about the EULA - it's about restrictions downloading the program in the first place. From the article (in fact, the first paragraph):

    A maker of surveillance software is using a product download agreement to attempt to bar detection by anti-spyware tools, raising questions about the legal scope of such agreements.

    So, according to the article, the anti-spyware people shouldn't have even been able to get a copy of the program to classify it as spyware. Is it possible to classify a program as spyware without even looking at the program?

  42. It won't fly... by TheZorch · · Score: 3, Informative

    A previous court case a few years ago declared that reverse engineering is legal. Few, very few, judges will go against a precident that's lasted that long.

    Also, legal documents like EULAs and Contracts cannot by their wording violate the US Constitution, the constitute of the State in which it is written, nor current Federal, current State, County, and City laws. EULAs and Contracts do not give companies and individuals the ability to bypass the Word of Law.

    A few examples of companies trying to get away with this are:

    * Company rules restricting employee fraternization - They may have the right do to this in company premises, but I'd like to see them try to enforce such a rule in an employee's private residence. I can smell Civil Rights Violation a mile away. The ACLU would drool at the chance to handle a case like this.

    * At Will causes in company contracts - In my state some business I worked for have "AT WILL" clauses saying they can let you go for any reason or no reason at all. Technically this is an attempt to circumvent Labor Laws and Equal Opportunity Labor Laws and likely wouldn't hold up in court.

    There are just some examples of what companies are trying to get away with. No one person is above the law and no company should be allowed to be above it either.

    --
    Michael "TheZorch" Haney
    thezorch@gmail.com
    http://thezorch.googlepages.com/home
  43. Nothing to do with copyright by Kaseijin · · Score: 2, Informative
    Well since copyright is alos used to prevent the unauthorized copying of banknotes, copyright is actually quite powerful. But copyright will not prevent you from studyding bank notes, it might prevent you from creating machines that can help you to duplicate bank-notes (try scanning in a bank note into photoshop and you get the point.)
    The designs of US currency, like other works of the US government, are public domain. Depiction of currency is restricted by the Counterfeit Detection Act. Adobe have, at the request of the Secret Service, restricted certain legal uses of their software.
  44. Re:My god by ShadowNetworks · · Score: 2, Interesting

    The world is coming to companies being legally able to install spyware and adware on your computer without your knowing and then you cannot remove it because it's a violation of the EULA. I bet even if you reformatted, it would somehow violate the stupid EULA. There are days I hate private enterprises.

    --
    Give me a productive error over a boring, mundane and unproductive fact any day. ~Anon
  45. Re:My god by Spock+the+Baptist · · Score: 4, Interesting

    Ah, but Sunbelt *never downloaded* it. They obtained their copy otherwise, thus the *PDA* is unenforceable in their case. SpyMon was already on a client's computer, and was giving the client grief. It was from an examination of this computer at their client's request that SpyMon was detected, and further dealt with.

    Sunbelt never *ran* SpyMon, nor did they ever download it, therefore no EULA[1], nor PDA was violated.

    [1] Other post deal satisfactorily with the *run* issue.

    --
    "Oh drat these computers, they're so naughty and so complex, I could pinch them." --Marvin the Martian
  46. Downloading vs. Installing by theonetruekeebler · · Score: 2, Interesting
    I can download it without installing it, right? If I don't install it, I don't violate the EULA. I'll just examine the contents using third-party tools and do some good old fashioned reverse-engineering.

    And I'm 90% sure this part of the EULA wasn't written by a lawyer. Defendant can basically say "This isn't research" and tapdance all the way to the bank.

    Honestly, next thing they'll be saying is that strapping these dummies to a table and yanking their entrails out with an iron hook is "anatomical research." It'll be fun to win that case by telling the jury I wasn't doing research---I was drawing and quartering a spyware manufacturer. The best part will be hearing the foreman say "not guilty on account of he was drawing and quartering a spyware manufacturer. And here's the addresses of a few spammers I know about."

    --
    This is not my sandwich.
  47. how does one respond to this rationally? by Ender+Ryan · · Score: 2, Interesting
    DIE! DIE! FUCKING DIE! FUCKING DIE MOTHERFUCKERS! DIE! DIE! DIE!

    That's the only response I could come up with. When the whole world's gone crazy, how does one respond rationally?

    Seriously, purveyors of spyware should be brought up on charges in criminal court. We do the same for virus writers, how is malware any different? Can you imagine the courts allowing a virus writer to sue AV firms? :)

    --
    Sticking feathers up your butt does not make you a chicken - Tyler Durden
  48. Re:My god by MysteriousPreacher · · Score: 2, Interesting

    The person who installed and agreed to to the EULA could then be sued for allowing their installed copy to be used in research.

    --
    -- Using the preview button since 2005
  49. Re:My god by AndroidCat · · Score: 2, Interesting

    Heh. Sunbelt is heavily involved in a group that has a EULA that makes "bend over" look tame. Google for the "Lisa Clause".

    --
    One line blog. I hear that they're called Twitters now.
  50. Goes back even further by bigtallmofo · · Score: 2

    I remember seeing such notices on BBSs circa 1986.

    --
    I'm a big tall mofo.
  51. Hasn't a crime been commited by Sunbelt? by doubledutchdesigns · · Score: 5, Informative

    Retrocoder Limited has NOT threatened to sue Sunbelt - we are currently looking at what legal options we have to defend our product.

    This is a copy of the text sent to Sunbelt:

    "If you read the copyright agreement when you downloaded or ran our
    program you will see that Anti-spyware publishers/software houses
    are NOT allowed to download, run or examine the software in any
    way. By doing so you are breaking EU copyright law, this is a criminal
    offence. Please remove our program from your detection list or we will
    be forced to take action against you."

    The action will be that we may be (in our opinion) forced to get the UK police authorities involved with Sunbelt over copyright theft. This is a criminal offence, not a civil one I believe.

    Retrocoder Limited as the copyright holder, has the right to say who may or may not have its program. If someone has its program without permission, are they not guilty of a criminal offence?

    For example, if you have a copy of Windows without MicroSofts permission, is this not a crime?

    Below is a copy of the text sent to Joris Evers (who wrote the original article from it):

    "As you can see, at the moment it is just a warning to them to stop
    blacklisting the program. Our program is not a "trojan" or "virus",
    it is used to keep a remote "eye" on your kids or employees. The user
    must have access to the users machine in order to install the client.
    Only the installer of the program can view the client machine. Our
    program does not attempt to bypass firewalls or other such protection.

    This is very different from "trojans" and "viruses" - they replicate
    themselves and spread uncontrollably, you do not usually need direct
    access to the users machine. They often try to bypass firewalls in
    order to "reach" the internet.

    Our problem is that companies like Sunbelt do not properly look at
    software before they blacklist it. They clearly ignored legally
    enforceable warnings that what they would be doing is not allowed by
    the copyright holder. This shows that either they do not examine
    programs properly or that they ignore copyright law. In order to add
    our product to their trojan/virus list they must have downloaded it
    and then examined it. Both of these actions are forbidden by the
    copyright notice.

    A similar situation arose with Grisoft with the AVG product. We sent
    a similar warning letter out to them and they responded by removing
    our programs from their blacklist. This resolved the situation and no
    further action has been taken.

    I will be consulting with our solicitor in the next few weeks about
    companies like Sunbelt, what civil/criminal laws have been broken, and
    how best to involve the UK Police authorities in action against them."

    1. Re:Hasn't a crime been commited by Sunbelt? by andrewweb · · Score: 3, Interesting

      Sounds like the action of someone who understands spyware/trojans and is fully aware that their software could be used in such a capacity. And is seeking to protect their revenue stream in effect by tying the hands of spyware/trojan etc detection publishers.

      It may not be a virus as you say - so GRI would be right to remove it as such - but it could be used as a trojan as you are very well aware.

      If someone had installed this on my system, I would want to know it was there. Would you?

      If it's my system and I have installed it to keep an eye on the kids, and XXX product spots it's there, then I simply whitelist it. Simple, no?

      No need for the "I'm a burglar - and if you are a policeman then you are forbidden from speaking to me" clause.

      It's an admission of guilt I think.

    2. Re:Hasn't a crime been commited by Sunbelt? by Nerdposeur · · Score: 2, Insightful

      Retrocoder Limited as the copyright holder, has the right to say who may or may not have its program. If someone has its program without permission, are they not guilty of a criminal offence?

      The problem is that you are specifically denying access to people who will keep you accountable. This monitoring software can clearly be used for malicious purposes. Imagine if your computer repair guy installed it on your computer, then started keeping track of what you do. Under this clause, you'd never have a tool to know that it was there.

      I write songs. As a copyright holder, I do have the right to say, "nobody can record my songs and make money off them without permission." I do NOT have the right to say, "parents are not allowed to listen to my songs to see whether they are appropriate for their children to hear. By buying this album, you agree that you are a teenager and won't allow your parents to hear it, or I'll sue you."

      If people want to monitor what their employees, spouses, or children are doing on the computer, fine. But I think the person being monitored should know about it. And in some cases, it might be dangerous if they don't. Do you want to be responsible for enabling stalkers? What kind of world are you helping to create?

    3. Re:Hasn't a crime been commited by Sunbelt? by Nerdposeur · · Score: 2, Insightful

      Another thing - whatever your software does, the law has to consider what precedent this kind of thing sets. What might other companies try if you succeed? The more I think about this, the more it upsets me.

      Can a housecleaning service write a contract clause that says you agree not to check whether your maid is stealing from you? Can a building contractor put in a clause that says you agree not to have your electrical wiring inspected? Or, weirder but more parallel, not to look behind the walls for the hidden cameras they installed? Can a chainsaw maker write a clause that, by opening the saw's packaging, you agree that if it malfunctions and maims you, you won't sue?

      It's amazing the ridiculous things that software companies think they can get away with. We would never put up with this in the real world. But EULAs are so common now, and so frequently ridiculous, that we just accept them as the price of using a computer.

    4. Re:Hasn't a crime been commited by Sunbelt? by Lochin+Rabbar · · Score: 2, Informative

      You should have consulted a solicitor before you embarked on this course of action, as you clearly have no understanding of copyright law. If you had consulted one they would of explained the "doctrine of first sale", (aka exhaustion) to you, and you would understand that you have no case.

      For example, if you have a copy of Windows without MicroSofts permission, is this not a crime?

      It is not a crime.

      The action will be that we may be (in our opinion) forced to get the UK police authorities involved with Sunbelt over copyright theft. This is a criminal offence, not a civil one I believe.

      Wrong, they have committed neither civil nor criminal offence, however you have just opened yourself up to an action for defamation. You really shouldn't go around accusing inoccent parties of theft.

    5. Re:Hasn't a crime been commited by Sunbelt? by Lochin+Rabbar · · Score: 2, Insightful

      Sometimes large corporations with expensive legal teams can sway courts into making wrong decisions. That was such a case in California, which wil give you no precedence in an English court. Even in California if I wanted to get that precedent overturned I would choose to take you on. Adobe has an aura of respectability that Retrocoder does not, though that is unfair, they are in actuality just as sleazy as you.

    6. Re:Hasn't a crime been commited by Sunbelt? by pintpusher · · Score: 2, Interesting

      1. We make software that allows you to keep an eye on your children while they are on the internet.

      Fine. good luck with that product.

      2. Some anti-virus software blacklisted our software.

      Oh, that's unfortunate. Simply explain the situation to them and hopefully they'll change their minds. If not, well TOO BAD. Its THEIR software, they can do what they want with it.

      3. We state that they are not allowed to download our software in an attempt to stop them blacklisting us

      Well, a sure fire way to get someone to blacklist you is to prevent them from actually examining your product and engaging in a dialogue about its application. In the world of anti-spayware/virus I would assume that if you can't get information, then you must blacklist it rather than expose yourself.

      4. They carry on doing so, ignoring our warning they they are expressly forbidden from downloading our software - it is our copyright.

      See, this is where you set down the wrong path. You should have pro-actively engaged the anti-spyware industry along the lines of "Hey, you guys call us spyware, but we're not and here's why..., can we come to some agreement about this?" Unless of course, it is just crappy spyware, in which case they'll throw you out. Further, as has been written several times already, they don't have to download it. All they have to do is go to a client's computer that already has it installed. Or perhaps someone handed them a copy of the binary and asked them to figure out what it was? The point is your attempt to forbid download has no effect at all on whether they can examine your software. It is merely inflammatory.

      5. They ignore our attempts to contact them

      Why should they communicate with you now? You've already tried to cut them out of the process with useless but inflammatory things like your anti-anti-spyware EULA?

      6. So we consider going to the police to stop them downloading our program without permission.

      Well, you certainly can consider it, but first you'll have to establish that they downloaded the program, and that your EULA clause is applicable at the time of download and not time of installation. And then you'll have to find a cop who actually has time to deal with this crap instead of his backlog of robberies and car-jackings.

      7. We get flamed by a load of people who don't seem to understand the situation!

      What we don't understand is how you think you can pull this off. You've taken the wrong tack and need to re-examine your process. A pro-active engagement of the anti-spyware/virus industry from the start would have done a lot to remediate this situation before it arose.

      Why are we sleazy?

      Because you make software that spies on people. jeez, it's not complicated.

      --
      man, I feel like mold.
    7. Re:Hasn't a crime been commited by Sunbelt? by smoker2 · · Score: 2, Insightful
      Did you ever consider sending a polite notice at any stage, to inform the anti-spyware companies of your programs function ?

      Telling them they are not allowed to even look at it is childish and asking for trouble. Besides which, are you saying that there should be no anti-spyware software at all ? Don't you think that the end users might deserve some respect in all this ?

      Or are you simply interested in aiding petty sneaks in their privacy invasions.

      If you were providing an "upfront" service you would not need to beg other companies to be nice to you. I guess I hope that Sunbelt agrees to declassify your software, at a per installation price, say $1 per machine. How much do you charge again ? Oooh bargain, only £15 for 5 machines.

      I guess you pretty much lost your case when you wrote SpyMon will allow you to watch other people's computers as they use them.

    8. Re:Hasn't a crime been commited by Sunbelt? by Frenchy_2001 · · Score: 3, Informative

      Retrocoder Limited as the copyright holder, has the right to say who may or may not have its program. If someone has its program without permission, are they not guilty of a criminal offence?

      For example, if you have a copy of Windows without MicroSofts permission, is this not a crime?

      Actually, the answers are NO and NO.
      When you buy a copy of Microsoft windows in a store, you enter a tacit sellin contract with that store. Then, on TOP of that, Microsoft tries to limit your possible use of that good, which may or may not be legal. But the only restriction that Microsoft places legally and in an unchallenged way is that you have to BUY their product.

      In the same way, once you have allowed people to download the software, you cannot restrict who can use it or not. It would be discrimination.

      Microsoft does not prevent researchers or black people or foreigners to use their software, they just prevent people WITHOUT a LICENSE. Then, on top of that, they want to restrict your rights to only USE the software. Here, you grant a license to all (free download) and then say that some kinds of people (anti spyware researchers) are not allowed to use it. It is like saying that french people could not use it. Or any group of people. It is discrimination, pure and simple.

      Even restricting a type of use for a product you have the right to use may or may not be legal. A court maintained the right of a company to disassemble a program they had bought to keep it working and improve it.
    9. Re:Hasn't a crime been commited by Sunbelt? by Scarblac · · Score: 2, Insightful

      If you read the copyright agreement when you downloaded or ran our program you will see that Anti-spyware publishers/software houses are NOT allowed to download, run or examine the software in any way.

      I am not a lawyer, I just read about law on Slashdot.

      As far as I know, copyright law gives you the right to control transfer (copying) of the program. It doesn't give you the right to control how someone who is in possession of your program uses it.

      Furthermore, since you as the copyright holder perfectly freely distribute the program from the URL http://www.spymon.com/downloads/install.exe, your company is the only one doing any distributing. You can hardly be infringing on your own copyrights. I'd like to see you try to get a criminal court to convict someone for downloading a file from your website using a public URL.

      --
      I believe posters are recognized by their sig. So I made one.
    10. Re:Hasn't a crime been commited by Sunbelt? by dantheman82 · · Score: 2, Insightful

      Although you spoke with rhetorical flourish, your entire post shows your ignorance of the issues at stake and is quite illogical. You know for a fact that when someone discovers that your software is running on their system (installed by someone else), there is no way they can have read your EULA and it's obvious that the anti-spyware researchers who may be examining their system are not aware of the EULA either. So, the burden of proof lies upon you to prove that they were pirating a version of your software and bypassing the EULA explicitly (if the EULA is in fact legally binding, which is another discussion). In fact, you have no evidence that they downloaded OR installed your program rather than witnessing it's effects on a system of someone who your software was spying upon. Hence, your whole argument based upon the EULA is bogus due to the very nature of the software you sell.

      You furthermore have no control over whose system it is installed on. I could maliciously install YOUR SOFTWARE on a neighbor's computer and steal their personal information and credit card number, etc., because I have been on their computer for 5 minutes. Now, if that person discovers an identity theft and it is linked to your spying program, how would that be Sunbelt's fault? In fact, you even happen to encourage invasion of privacy (or even illegal activity) by suggesting, "Do you want to be a hacker like in the movies?" That, I'm afraid, has invasion of privacy and/or identity theft written all over it!

      So, no, I'm afraid this isn't a case of a pirated version of Microsoft Windows. Furthermore, this program can be illegally bundled on someone's system without your knowledge with known spyware in order to do keylogging and other "innocent" things. I'm not necessarily saying you should be blamed for this necessarily, but you evidently don't see how black hat hackers love programs like yours for their own purposes and that could be where Sunbelt got involved. And the lack of professionalism of your website adds to their suspicion, rather than alleviates it.

      The fact that you stonewalled Grisoft about it is neither here nor there. People threaten legal action over very silly things these days and often can bully their way into anything they desire, but that doesn't mean you have any further legal grounds for your argument.

      Oh, and apparently you weren't aware when you registered as a Slashdot user - that by posting to this blog, you abdicate all legal rights to sue anti-spyware companies. Oh, you weren't aware of that? I'm really sorry...

      --
      This sig donated to Pater. Long live /.
    11. Re:Hasn't a crime been commited by Sunbelt? by scheming+daemons · · Score: 3, Insightful
      1. We make software that allows you to keep an eye on your children while they are on the internet.

      And allows stalkers to spy on unsuspecting prey. And allows abusive spouses to spy on their spouse. And allows nosy neighbors to spy on others in the neighborhood. Your product is reprehensible, and a violation of all of the basic tenets of a free society.

      2. Some anti-virus software blacklisted our software.

      Which is their right. Bravo for them.

      3. We state that they are not allowed to download our software in an attempt to stop them blacklisting us

      There is no legal precedent for you to be able to "state" how someone, who obtained your product legally, may use it. The RIAA cannot prevent me from using a Brittany Spears CD as a coaster, as long as I purchased it legally.

      This instance is where you're wrong. You can "state that they are not allowed" all you want, but you don't have a legal foot to stand on. Once they obtain it legally, they can do whatever they want with it - as long as they don't sell it or violate your patent.

      4. They carry on doing so, ignoring our warning they they are expressly forbidden from downloading our software - it is our copyright.

      Your warning has no basis or ability to be enforced by law. You're simply wrong. If you make it available for download, you cannot restrict who may download it without being guilty of discrimination.

      5. They ignore our attempts to contact them

      They have no legal obligation to talk to you.

      6. So we consider going to the police to stop them downloading our program without permission.

      If you make your product publically available for download to some people "without permission", then you cannot restrict the download from other people without being guilty of discrimination. In any case, you can't even prove that they downloaded it. It might have been given to them by a 3rd party. In which case, the 3rd party didn't "violate" you agreement since they didn't blacklist you, and the anti-spyware didn't violate it since they didn't actually download it. You're screwed.

      7. We get flamed by a load of people who don't seem to understand the situation!

      We understand the situation perfectly. You created a product that allows people to spy on other people without their knowledge (probably in violation of several other laws). You make this product publically available to anyone with an internet connection. You attempt to restrict the usage of the product AFTER it was obtained legally from your publically available web site. You only restrict the usage to those who download it for one particular purpose, but not others... engaging discrimination in the process.

      Why are we sleazy?

      Because you make a reprehensible product, make it publically available, and then get upset when people who obtained it decide to give other people the ability to render your reprehensible product useless.

      Fuck you.

      --
      "I have as much authority as the pope, I just
      don't have as many people who believe it" - George Carlin

  52. Re:My god by Mattcelt · · Score: 4, Insightful

    Since when did EULAs become meritorious in any way, shape, or form?
    They've been stuck down as non-binding as many times as they've been upheld;
    they often have clauses in them which are not only onerous, but downright illegal;
    they do not have any form of traditional contractual agreement methods, wherein both parties have the ability (allowed by contract law) to modify the contract to their satisfaction;
    and they represent the interests of one party to the exclusion of the rights of the other.

    Tell me again why this sort of dispute should be allowed past the doors of any courtroom?

  53. Asshole is right. Look at this... by bigtallmofo · · Score: 5, Interesting

    Everything about these idiots screams "asshole". Look at their web site advertising their product:

    Don't know what your kids are doing on the net?
    Worried that your partner is cheating on you?
    Want to see what your employees are really doing instead of working?
    Ever wanted to be a hacker like in the movies?

    Great product niche - allowing paranoid idiots to spy on everyone in their life. Then there's a fantastically smug notice at the bottom of the web site that says:

    Please note that the "crack" by "team tbe" doesn't work anymore. ;)

    Like I said - everything these guys do and say has asshole written all over it.

    --
    I'm a big tall mofo.
  54. Re:If it looks like a duck and sounds like a duck. by springbox · · Score: 2, Funny

    Nope. Sorry. Your attempt at classification of this duck is in violation of the Duck EULA for passive observers.

  55. Re:how about this EULA by indifferent+children · · Score: 4, Funny

    Scott Adams did it better. Dilbert didn't read the EULA which stated that by installing pkg X, he was agreeing to become Bill Gates' towel-boy.

    --
    Censorship is telling a man he can't have a steak just because a baby can't chew it. --Mark Twain
  56. Re:My god by ezberry · · Score: 5, Interesting

    It isn't true that both parties have to have the ability to modify the contract to their satisfaction (I'm in law school and I've taken contracts... ). EULAs are adhesion contracts, which force the accepting party to the terms of the offering party. From Obstetrics & Gynecologists Ltd. v. Pepper (693 P.2d 1259) 'An adhesion contract need not be unenforceable if it falls within reasonable expectations of the weaker or "adhering" party and is not unduly oppressive. However, courts will not enforce against an adhering party a provision limiting the duties or abilities of the stronger party absent plain and clear notification of the terms and an understanding consent.' So, in the end, you are right that this won't be enforced, but for the wrong reason.

  57. Microsoft provide SunBelt with their spyware defs by damieng · · Score: 2, Informative

    Check out http://www.sunbelt-software.com/CounterSpyEnterpri se.cfm

    "Microsoft shares their spyware definitions with Sunbelt, but SunBelt uses the threat information differently."

    That would mean SunBelt haven't violated any EULA's and that the lawsuit should be aimed at Microsoft...

    --
    [)amien
  58. EULA's are no good by Saint+V+Flux · · Score: 2, Insightful

    Judges have ruled repeatedly that EULA's are not legally binding since virtually no one reads them. Besides, trying to write in a clause saying that you can't be stopped from doing something illegal won't hold up in court.

  59. Re:My god by ezberry · · Score: 3, Informative

    "The general gist is correct, but "innocent until proven guilty" is a principle that applies to criminal matters, not civil matters."

    That's patently false. Sometimes, the burden of proof is with the defendant because of the nature of the case. For example, in cases of joint liability (for example, where 2 people are shooting wildly in the woods and a third person is shot, and neither of the 2 people actually know which one killed the 3rd person), then the 2 people must prove that they didn't kill the 3rd person in order to not be held personally liable. This only arises after it has been shown that they were jointly liable, though.
    Another example is res ipsa loquitor. This means that the thing that happened is evidence of negligence unto itself. Usually, the plaintiff is not in a position to be able to prove what exactly happened to him, but the certain thing that happened to him could only have happened through negligence of the defendant.
    In all of these cases, you still need to hale someone into court and show that they are negligent and then they may have to prove otherwise, but that's not assuming that they aren't innocent until proven guilty.

  60. Re:My god by jcr · · Score: 3, Insightful

    Oh, don't worry... they can't possibly win this case.

    This isn't the kind of case that's filed to win in court, its purpose is to intimidate the defendant. Hopefully the court will smack them good and hard.

    -jcr

    --
    The only title of honor that a tyrant can grant is "Enemy of the State."
  61. Either Possess Guts or Does Not Possess Mind by fdiskne1 · · Score: 2, Interesting

    One or the other. It's bad enough the company has this in their EULA, but the fact they are trying to enforce it through the courts proves one of two things. They either have a legal department/management team with serious balls or their legal department/management team is out of their mind. One or the other. I personally would believe the latter. I can't wait until it gets laughed out of court or, even better, the judge takes the evidence and does whatever he has to do to get the company prosecuted.


    Since I'm not logged in yet when posting this message, I have to type in a captcha. This one is "agree". By typing this, what am I agreeing to? Crap, time to get my lawyer to read this page before pressing preview.


    --
    But why is the rum gone?
  62. Re:My god by RevMike · · Score: 2, Informative
    I beg your pardon, but isn't it more correct to say that "innocent until proven guilty" does apply to civil matters, only the burden of proof is less?

    No, it isn't. For one thing, a civil trial will never result in a verdict of guilty or not guilty, but in a verdict of liable or not liable. Second, there may or may not be a presumption of liabilty for any particular matter. While a prosecutor always must establish the guilt of criminal defendant, a civil defendant in some cases may be presumed liable unless the defendant establishes that he should not be liable.

  63. Re:My god by OhHellWithIt · · Score: 2, Interesting
    The general gist is correct, but "innocent until proven guilty" is a principle that applies to criminal matters, not civil matters.

    The warnings on the download page talk about criminal court. Whatever they're paying the attorney that wrote it for them is too much.

    --
    "Who controls the past controls the future. Who controls the present controls the past." -- George Orwell
  64. Re:My god by Sirch · · Score: 2, Funny

    Am I the only one who finds the words 'gynaecologists' and 'adhesion' in the same sentence mildly disturbing, yet strangely erotic?

    Yes? Alright, I'll get my coat...

  65. Re:Asshole is right. Look at this... by Anonymous Coward · · Score: 2, Insightful
    Ever wanted to be a hacker like in the movies?

    Oh, advertising your product as a tool for criminals is just begging for legal action.

  66. Re:My god by KarmaOverDogma · · Score: 2, Insightful

    "Finally, proving a negative is not what the US court system is based on, at least from what I've heard about it - innocent until proven guilty"

    Have you seen the courts in action lately?

    "Hell, I could successfully defend them against this, and IANAL."

    Wrong.

    If you install the program you are bound by the EULA. I think your resasoning may appear sound on first examination but as you say, you are not a lawyer, and courts often have their own ways of looking at the facts of any given case. When you talk of "extracting the package...." in any other way than an installation, you are looking at probable violation of intellectual property rights, as interpreted and ruled in case after case, by the court systems today. If the code or other properties were examined in any other way than by examing how the product perfomed after an installtion (where the EULA had to be agreed to) that may well leave the defendent wide open to a violation of the DMCA or some other law pertaining to intellectual property. SpyMon is, in all liklihood, proprietary, and you can be sure that RetroCoder would *not* give Sunbelt software permission to dissassemble or in any way modify or examine their code without their express written consent first. I doubt such consent was ever given.

    Don't misunderstand me: I think RetroCoder's SpyMon may very well be SpyWare, but just becasue you dont like a law or a company doesnt mean it they don't have a case. What really bothers you , I think, is that EULAs and other Intellectual Proprty Rights Laws are designed to give far too much power to the owners and therefore leaves room for abuse of customers, consumers, or other interested parties. Indeed, this case is a perfect example of that abuse. To that belief I say "RIGHT YOU ARE." The laws with regard to EULAs and Copyright (the DMCA in particular) need to be changed.

    In the mean time Sunbelt could very well lose this case, as they well may deserve to, given how the pertinent laws are constructed and interpreted by the courts. Either that, or we can hope that the court finds some way to declare the law(s) on the basis of which the case has been filed as unconstitutional, but I wouldn't hold out much hope for that.

    In short, don't point your non-lawyer finger at the bad company or the courts. Point it at the Lawmakers who passed the law and their greedy, shortsighted supporters who lobbied for these highly misguided pieces of legislation in the first place.

    Put another way - who is more foolish? The fools who propose a law, the fools who pass a law, the fools who abuse the law, or the fools who watch it all happen, get angry, and then do nothing about it except maybe complain on /. or other foums ? (I now duck my head in anticipation of being modded down as troll or flaimbait)

    Have *you* joined the EFF yet or wriiten your congressman?

    --
    uR iGn0ranc3, Their Power
  67. Re:My god by onepoint · · Score: 2, Interesting

    I think you wrote it out nicely, but I think I've a work around towards your argument of enforcement of the EULA. so I would present the following

    a) both firms are software houses, this would negate the stronger/weaker side of the argument. make both sides equal to the judge.

    b) both firms are familiar with Eula's, this would slow down or stop spy-ware detectors line of thinking. judge would only have to say " you have one in your software ", spy-ware detection company says "yes sir", Judge says " well you would expect people to agree to yours, so you now have to agree to their " ( or at least place them in a bad light )

    c) because both parties are equals, the courts might lean towards the spy-ware company.

    I am not a lawyer, been using lawyers since I was 9, I like lawyers. Lawyers make my life easy.

    --
    if you see me, smile and say hello.
  68. Re:Asshole is right. Look at this... by AntEater · · Score: 5, Funny

    Was I the only one who saw this subject line and though goatse.... ?? I must admit, it made me flinch.

    --
    Alex, I'll take keybindings not used by Emacs for $400....
  69. Re:My god by MemeRot · · Score: 2, Informative

    The whole point of this software is to secretly install it on someone else's computer - it's a keylogger and screen grabber. The person whose computer this gets installed on never agreed to any eula. So if an anti-spyware company found an infected box, neither they nor the person whose computer it is are in violation of the eula. Nor the jerk who installed it, since I doubt they expected to get caught.

    From the forums you see people are using this to try to spy on spouses they think are unfaithful, etc. Give it up people, if you're installing spyware to monitor your spouse for infidelity your relationship is already over.

  70. Clarification from Sunbelt by Alexeck · · Score: 2, Informative

    Just to clarify -- we are not being sued. We received a demand to remove their product from our database. I've blogged about it here http://sunbeltblog.blogspot.com/2005/11/retrocoder .html Alex Eckelberry Sunbelt

  71. Re:My god by B3ryllium · · Score: 2, Insightful

    Next, write this on your T-shirt
    "By looking at me, you agree to ...


    Sadly, for full effect, it would have to be printed on the *inside* of the shirt.

  72. Maybe they never downloaded it in the first place by Skapare · · Score: 3, Insightful

    Maybe they never downloaded it in the first place. Maybe they are acting on the basis of experience that is typically gathered by a practitioner of the field who also works to diagnose malfunctions in client computers where previous detection efforts have failed. This would not necessarily mean your software caused any such problems, but rather, your software may have co-existed on a machine with previously undetected malware which was also performing similar spying actitivies, although for malicious intentions. On the basis of these activities, they would never have agreed to your EULA in the first place as they would never have downloaded a copy of the software.

    The ability to detect software like yours, which presumably has no ill-intent, is still necessary, IMHO, because of the existant possibility of ill-intended installation by other parties, such as kids spying on their parents first (it happens), or one spouse spying on the other in domestic issue civil cases (it happens a lot). Unless you can prove that your software has unbreakable facilities that prevent anyone from installing the software except in cases where it would involve only legal spying (e.g. parents spying on kids), I don't think you have a valid basis for demanding that your software be exempted. And I do not see how the software is capable of evaluating the domestic role of the person doing the installation.

    My real concern has nothing to do with your software. It has everything to do with all spyware in general, and the establishment of legal defenses that they all may use if you take this matter to court and prevail. Such a ruling would be universally harmful to everyone.

    In an unrelated issue, how is your software going to spy on kids that are skipping Windows and booting up a Knoppix CD instead to get to the internet to surf for 7un3z, w4r3z, and pr0n? You know kids are doing it, and not just the smart ones. Do you warn parents that your software cannot detect all these cases?

    --
    now we need to go OSS in diesel cars
  73. The Victim Didn't Agree Means a True Legal Mess by Nom+du+Keyboard · · Score: 2, Insightful
    So what if the Victim doesn't agree to the EULA for the software running on their computer? Does this mean that the software cannot be used to spy on the Victim until they agree to the EULA, and must be removed.

    Not a funny question at all when you consider the ramifications of one person installing software on a computer and agreeing to an EULA that a second person then uses. How do you sort this out?

    --
    "It's the height of ridiculousness to say for those 9 lines you get hundreds of millions."
  74. Re:That's not going to fly by surprise_audit · · Score: 2, Insightful

    But, as other people have pointed out already, if you (as the spyware detector programmer) sell your program to someone who has spyware already present on their computer, you're completely off the hook. Just because your program can detect SpyMon and correctly identify it as spyware, it doesn't necessarily follow that you *must* have downloaded, installed and executed a copy of SpyMon yourself. It's very likely that you independantly thought up ways that spyware might hide, and put in detection methods to locate such junk. It's also very possible that SpyMon is using a "well-known" method of hiding, such as the "$sys$" method that Sony tried recently.

  75. Two sides of your mouth by TigerTime · · Score: 2, Insightful
    This is absolutely hilarious

    Our problem is that companies like Sunbelt do not properly look at software before they blacklist it..........This shows that either they do not examine programs properly or that they ignore copyright law.

    I have several points.
    1. If you hadn't BLOCKED them from "inspecting" your software in the first place (per your EULA), then they might have actually "properly looked at your software"!! If you block them then they can't examine it now can they?

    2. Since you mention that "anti-spyware companies can't look at your software", then that probably threw up a red flag to them. Where there's smoke, there's fire. And by coming out and flat out saying "anti-spyware companies can't look", you're making them blacklist you by default.

    3. If they got a computer that had some files they didn't recognize on it, and looked up their origin via the internet, then they aren't tampering with your software. They may very well not have seen any EULA anyway. All they needed to see was it was a "spying" program and that "anti-spyware companies aren't allowed to examine it". So whenever a computer has those files, mark them as spyware.

    To me, you guys set yourself up for this. If someone doesn't want me to look at something they are trying to sell, then I'm going to tell everyone else it's probably bad news.