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Spammer Sued Under EU Law

IngramJames writes "A British businessman has successfully sued a company who sent him a spam email. The case was settled out of court, so is not binding, but it's promising that the spammers had to cough up £300 for a single email! It's being reported (in a much more readable way) on The Register and the BBC." From the BBC article: "Three years ago the EU passed an anti-spam law, the directive on privacy and telecommunications, which gave individuals the right to fight the growing tide of unwanted e-mail by allowing them to claim damages."

102 comments

  1. Can't wait! by drewzhrodague · · Score: 1, Interesting

    Can't wait to be able to sue spammers from here in Pittsburgh. There isn't much we can do, other than track spam, and ask them to stop. Lots of spam that I see comes from Russia, or China, and there isn't much that can be done about it. THe biggest majority of those I get are zipfile attachments with some bogus message -- viruses or whatnot. I'd like a procmail script that turns each spam message into a unique lawsuit -- any takers?

    --
    Zhrodague.net - I do projects and stuff too.
    1. Re:Can't wait! by meregistered · · Score: 1

      Since the law has been in force for 3 years I hope companies & individuals alike who are protected by the law (EU affiliated countries) will consider their spam retroactively and start sueing the hell out of all the American spammers.
      Not clear wether this law can reach the Asian spammers.

      Too bad our own government (the US that is) wimped out and decided not to protect us from them.

      -Crossing my fingers the EU will kill the spammers

  2. Nice job... by tlacuache · · Score: 3, Informative

    This is the kind of thing I like to see. It's time we start holding some of these companies who use spam, spyware, adware, etc. responsible. I hope Texas' suit against Sony is successful, too.

    1. Re:Nice job... by voice_of_all_reason · · Score: 1

      Oh crap, TEXAS?

      The guy'll be doing the airdance before the first May flowers push up out of the ground.

    2. Re:Nice job... by LiquidCoooled · · Score: 3, Interesting

      Suppose you own a company, Tlacuache Inc.

      If I decided to commission a detailed spam campaign on your behalf (but without your knowledge - lets call it a 'gift' from the members of my botnet).

      How could you prove you DIDN'T instigate the run, and how could you prove its not your fault?

      Do you enjoy giving your money away?
      This fine hopefully won't set off a trend.

      --
      liqbase :: faster than paper
    3. Re:Nice job... by tlacuache · · Score: 1

      That's a point well taken. Perhaps the better solution, then, and more effective than lawsuits, is to continue developing anti-spam filters until their effectiveness reaches the point where it is no longer profitable to spam? If we could get the technology to the point where spam never reaches human eyes, these guys would have to come up with something else.

    4. Re:Nice job... by WebCrapper · · Score: 1

      Ah now, play nice...

      In my unprofessional experience, most of the "I DIDN'T KNOW!" lawsuits or big news stories concerning spam invovle a reseller program of some sort.

      Now, another thing I'm seeing more recently are people getting updates from websites with maybe a few links for advertising (or requests) for advertising due to people forgetting to turn off the 'email me' feature on a website when they register. Thats technically an opt-in, but they still end up complaining and screaming SPAM!

    5. Re:Nice job... by Xzzy · · Score: 1

      Thats technically an opt-in, but they still end up complaining and screaming SPAM!

      It's still hard to be sympathetic.

      Perhaps those companies shouldn't default the checkbox to checked, and/or sneak the checkbox in at the very bottom in a smaller typeface? Obviously the user has every opportunity to stop the emails before they start, but that doesn't neccessarily cure the company sending them of any blame.

    6. Re:Nice job... by WebCrapper · · Score: 1

      I agree that the checkboxes shouldn't be checked...

      At the same time, I absolutely hate the websites that switch that option on whenever their TOS changes or when they feel like it.

      Now, I've had friends that think they're important when they get email and after a year or so, they complain very loudly. The problem is, they cause the problems themselves because they check every box they can just to get email.

    7. Re:Nice job... by Anonymous Coward · · Score: 1, Informative

      well the first and most obvious requirement for a lawsuit that you refer to would be proof that you hired the company.

      it isnt exactly a new concept.

      just cause it involves the "interweb" doesnt make it a new concept, doesnt make it a new situation that must be handled differently, you hired a company to break the law for you, that is a crime (or civil offense depending on what law)

    8. Re:Nice job... by SWroclawski · · Score: 1

      Something you forget to mention is that sometimes these companies will "Reset the customer preferences" periodically, defaulting everything to be on.

      I have had advertisements from serveral companies where I spcifically turned the preference for mail off at time I signed up, only to have adveristing from them a few months later. I seem to remember Yahoo doing this a few years ago.

      Further (purposefully) complicating things is that sometimes the wording on the opt-out is tricky. Sometimes you click on a box that says you want email from them, sometimes you click on a box that says you don't, and sometimes you have to unclock a box that says you want mail from them.

      This doesn't throw me off, but I'm sure this is the web equilivant of Publisher's Clearinghouse, where you have to carefully read the opt-in/opt-out options or you'll be put on a bunch of mailing lists. Since your information is valuable, they try to present enough of a barrier so that most people will either be confused or not bother.

    9. Re:Nice job... by rcw-work · · Score: 3, Insightful
      Thats technically an opt-in

      If the default is to receive email - the user has to go out of their way to not receive email - exactly how is that opt-in?

      Clue: If you have a mailing list of people who don't really want to be on it, it probably isn't an opt-in mailing list.

    10. Re:Nice job... by meringuoid · · Score: 1
      Now, another thing I'm seeing more recently are people getting updates from websites with maybe a few links for advertising (or requests) for advertising due to people forgetting to turn off the 'email me' feature on a website when they register. Thats technically an opt-in, but they still end up complaining and screaming SPAM!

      No, that's technically an opt-out. Anyone can anonymously subscribe anyone else to such a list, providing a means to untraceably mailbomb the victim of your choice. The unwanted emails will continue until the victim persuades the senders to stop: that sounds like opt-out to me.

      A responsibly run mailing list will, on receipt of a new email address from some web form, send one and only one email to the recipient, informing them that their email address was submitted at thus-and-such a URL at thus-and-such a time, with the intent of subscribing to mailing list X from company Y about subject Z or product line Alpha; it will continue to say that in order to confirm that they really did want to subscribe to this list, they should click on this link - a link which will contain a randomly-generated token which an attacker will be unable to forge and which will confirm that the owner of the email address really was the person who attempted to subscribe.

      Apparently, however, list operators are reluctant to implement confirmed opt-in systems such as this. They say that they get far fewer subscriptions that way. Wow, no shit Sherlock, but the ones you do get will be from people who actually want to receive your mailings, and you won't be spamming anybody...

      --
      Real Daleks don't climb stairs - they level the building.
    11. Re:Nice job... by schon · · Score: 1

      How could you prove you DIDN'T instigate the run, and how could you prove its not your fault?

      Suppose that instead of sending spam, your competitor posts paper notices in parts of the city where it's illegal. How do you prove that you DIDN'T do it, and how could you prove that it's not your fault?

      Or perhaps they buy mass-media time, showing photoshopped pictures of how proud your company is that they enjoy killing puppies for sport. How do you prove that you DIDN'T do it, and that you don't really kill puppies for sport.

      OK, now let's suppose that one of your competitors kills someone, and puts a "this death courtesy of Tlacuache Inc" card at the scene. How do you prove that you DIDN'T do it?

      Your argument basically boils down to the assertion that we shouldn't make *any* activity illegal, because someone can frame an innocent party.

    12. Re:Nice job... by safXmal · · Score: 1

      If your company makes money by selling to the spammed people you should be held responsible.

      Do you really think that the company which sells Viagra - I forgot the name - doesn't know through wich channels (legal and illegal) their product is sold? It's a medicine for *** sake.

      It is fairly easy as a company to protect yourself from liability. Denounce the companies which sell your product in illegal ways.

      If you sold it to a distributor who unknowing to you sold it trough spamming you can always sue him.

      Follow the money - not upstream but down stream

    13. Re:Nice job... by darkmeridian · · Score: 1

      How could you prove you DIDN'T instigate the run, and how could you prove its not your fault?

      I would look to see whether you actually benefitted financially from the run. If you had an uptick in orders but also a lot of complaints about spam, then you should check that out and disclaim the spam. Heck, you should stop taking orders from whatever link the spam has. If you made money off of it, that's a good sign you helped or at least did not stop the spam invasion.

      --
      A NYC lawyer blogs. http://www.chuangblog.com/
    14. Re:Nice job... by LiquidCoooled · · Score: 1

      Put this in perspective, we are talking about an insigificant electronic message coming from ANYWHERE in the world randomly and taking up fractions of a second of processing time and which costs at most fractions of a pence to send and receive anywhere worldwide.

      We are not talking about anything as serious as you mention, of fucking course the police would investigate a murder properly and not be thrown by a calling card.

      The differences don't even need clarifying suffice to say I most certainly don't think what you suggest, but merely that spam is overrated.
      I just deleted 500 messages from the last couple of days, I'm absolutely devistated and am about to sue for willful bombardment of my mailbox.

      Perhaps sites should start to sue slashdot for sending too many unsolicited visitors their way.

      The entire fucking thing is a joke.

      --
      liqbase :: faster than paper
    15. Re:Nice job... by LiquidCoooled · · Score: 1

      Why should a company stop selling goods based upon email referals?

      How would they know the sale came from a spam run, or from a friendly word of mouth email, or from a slashvertisement or anywhere?

      Get a spam filter and stop whining.

      --
      liqbase :: faster than paper
    16. Re:Nice job... by Anonymous Coward · · Score: 0

      Whatever happened to innocent until *proven* guilty?

    17. Re:Nice job... by shawb · · Score: 1

      While this is technically opt out, I don't believe that it would be legally unsolicited. I thought that having a prior business relationship with a company gives them a lot more leeway in being able to communicate with you. More importantly, in my limited experience companies that have an opt in/out button that is actually functional to any degree will actually respect unsubscribe requests.

      --
      I'll never make that mistake again, reading the experts' opinions. - Feynman
    18. Re:Nice job... by Anonymous Coward · · Score: 0
      How could you prove you DIDN'T instigate the run

      Its called a paper trail

    19. Re:Nice job... by edunbar93 · · Score: 1

      Suppose that instead of sending spam, your competitor posts paper notices in parts of the city where it's illegal. How do you prove that you DIDN'T do it, and how could you prove that it's not your fault?

      I wish. Then the company I work for would actually get some advertising, and hopefully, some publicity out of it. And it's all free, except for fighting it in court. As it is, my boss doesn't advertise very much or very effectively.

      I think that the problem with spam is that it's so cheap and so untracable, you *could* do this, get away with it, and it wouldn't cost you anything in comparison to a real ad campaign.

      --
      "No problem. I have the capacity to do infinite work so long as you don't mind that my quality approaches zero."-Dilbert
    20. Re:Nice job... by LiquidCoooled · · Score: 1

      I agree with you.
      It should be upto the person who was spammed to prove the company he is suing is guilty of the actions he claims they are.

      How would you go about that with a spam email sent via a random home users' computer controlled via a command issued on an IRC server somewhere by someone we don't know borrowing control of a botnet built up from activations on a dodgy image file served up from an even dodgier porn website at the request of a person we don't know supposedly because of a backhander given by a middle manager of a company whilst drunk at a weekend junkit?

      Another poster mentions a paper trail, good luck with that one.

      --
      liqbase :: faster than paper
    21. Re:Nice job... by SillyNickName4me · · Score: 1

      we are talking about an insigificant electronic message coming from ANYWHERE in the world randomly and taking up fractions of a second of processing time and which costs at most fractions of a pence to send and receive anywhere worldwide.

      Lets see...

      Sorting the approx 20-30 real mails I get from the approx 5000 messages that people attempt to drop in my account each day.. Takes about an hour a day, which equals a loss in productivity of approx 10-12%. With my hourly rate that equals to at least 60-70 euro in actual cost each day.

      Of course I don't do this manually, rather I use automated filters, which took quite some time to configure properly, and take some time to maintain. Its cheaper, but definitely not without cost.

      Then, I have to pay for data transfer, in case you didn't know, that is pretty common when running a server in some hosting center, so each message costs a bit there as well. This is also true for approx every ISP in the world btw.

      No, spam is not the biggest evil men ever encountered (as some anti spam activists want you to believe) but it definitely costs money, and the fact that you as a consumer do not see that directly (hint, your provider does pay for it, guess how they compensate themselves for it... right, in YOUR monthly subscription fee) does not make it is not a problem or is not causing quite a bit of economic damage still.

    22. Re:Nice job... by schon · · Score: 1

      The differences don't even need clarifying suffice to say I most certainly don't think what you suggest

      They do need clarifying, and I wasn't actually saying that you think what I suggest, but that *YOUR OWN LOGIC* dictates the conclusion that all laws are bad because you can frame someone.

      Arguing triviality just tells me that you can't actually refute the logic without admitting you were wrong. It's trivial to forge someone's signature (much easier than creating a botnet, as a matter of fact). Does this meant that we should not have laws against forgery?

    23. Re:Nice job... by Krimszon · · Score: 1

      Your ISP can prove you didn't send the e-mails.

    24. Re:Nice job... by Kjella · · Score: 1

      How could you prove you DIDN'T instigate the run, and how could you prove its not your fault?

      This is the part where they go through the company records, company bookkeeping to see if there's a money trail. Lying about it to the court would be a serious offense, so I doubt many would falsely try that defense. In the end, it is exactly the same as when the RIAA say "I saw these files coming from your Internet connection", the standard is "preponderance of evidence".

      If the company was falsely accused, *they* would likely file criminal charges against the spam senders, whomever they are. As a spam reciever, we just filter and KISS. But a company going to the police saying "Help! We're being framed and fraudulently impersonated, and it is costing us major $$$" will get some real attention.

      Again, if the company was really behind it they would get slammed in court, twice over for perjury and false charges this time. So I think the legal protection of a non-spamming company is fairly well protected, at least far better than us consumers.

      --
      Live today, because you never know what tomorrow brings
    25. Re:Nice job... by safXmal · · Score: 1

      Quote "Why should a company stop selling goods based upon email referrals?"

      I have no problem with companies selling trough referals as long as they know that the referrer is a reputable company or person itself.
      What is it with all this irresponsibility. Don't you care that those companies clog up the internet and annoy people with no end for a quick buck.

      The only ones responsible for spam are the companies making money of it and they are the only ones who can stop it.

  3. But... by voice_of_all_reason · · Score: 2, Interesting

    How much will it cost you in:

    Court fees?
    Lost wages from taking days off of work to go to court?
    Lawyer's fees? (Well, you can save on that by getting a season of Law and Order on DVD, I guess...)

    Great in principle, but I fear the day is theirs :(

    1. Re:But... by Rinzwind · · Score: 3, Informative

      Courtfees where payed by the spammer and totalled a staggering of 30 pounds. And there was not a lawyer present.

    2. Re:But... by Tim+C · · Score: 1

      Lost wages from taking days off of work to go to court?

      Well, I don't know about you, but my company pays me while I'm on holiday, and I don't get to have the money instead if I don't use the days...

    3. Re:But... by Anonymous Coward · · Score: 0

      Well, I don't know about you, but my company pays me while I'm on holiday, and I don't get to have the money instead if I don't use the days...

      Of course you don't. You got payed for those days because you worked them insted of vacationing on them. You shouldn't expect to get payed twice for one days work..

  4. And from the article... by Misch · · Score: 4, Informative

    If you'd RTFA, you'd see that this was an out of court settlement. The guy didn't win in court, he settled.

    --

    --You will rephrase your request for me to go to hell. Goto statements are not acceptable programming constructs
    1. Re:And from the article... by Flaming+Babies · · Score: 1

      Where does it say anywhere that he won in court?

      It says in the second sentence of the summary,
      "The case was settled out of court, so is not binding..."

      --
      The right to be heard does not automatically include the right to be taken seriously.
    2. Re:And from the article... by truedfx · · Score: 1

      Which is exactly what the summary says.

    3. Re:And from the article... by dc29A · · Score: 1

      If you'd RTFA, you'd see that this was an out of court settlement. The guy didn't win in court, he settled.
      - I am sure many people who don't give a damn about SPAM look at this and think ... man I could make some good money. It sets a good (IMO) precedent for people to sue them. In many countries there is a small claims court that costs very little. If people can get a few hundred maybe a thousand $currency$ then they might be inclined to sue spammers. How can SPAM be stopped? $$.

      Let's sue spammers out of business.

    4. Re:And from the article... by Anonymous Coward · · Score: 0

      actually it depends on which article you read. I read about this yesterday from a link on hardocp.com that article states

      In UK law, the 2002 EU Directive on Privacy and Telecommunications gives everyone the right to seek damages against the originators of unwanted email, fax or text messages.

      The company acknowledged Mr Roberts's claim, but then did not defend the action, he said, and the judge ruled in his favour.

      Both parties subsequently agreed that he should receive £270 compensation and £30 costs - the maximum allowed to qualify as a small claim.


      To me it would seem that it wasn't as much of a settlement but that he did win in court and was awarded the max he could get £300. Unless i am reading that wrong and they judge just agreed that he had a case against the company at which point they agreed to pay out the most they could be forced to pay under law.

    5. Re:And from the article... by Anonymous Coward · · Score: 0

      never mind. just read the bbc article. it would appear that it was an out of court settlement after the judge ruled in his favor.

    6. Re:And from the article... by BarryNorton · · Score: 1

      No, he won and then accepted a settlement. From TFA: "Roberts took the company to court in October and won, with damages to be decided at a hearing on 4 January 2006. Just prior to Xmas, however, the company offered £300 as a final settlement which Mr Roberts agreed to."

    7. Re:And from the article... by Anonymous Coward · · Score: 0

      How is this (Score:5, Informative)?
      It's in the summary.

    8. Re:And from the article... by BarryNorton · · Score: 1

      In TFA - you and the parent are both wrong.

  5. How will it be paid..? by Zwets · · Score: 3, Funny

    £300 worth of all-natural herbal Viagra?

    --
    One of the lessons of history is that nothing is often a good thing to do and always a clever thing to say. - Will Duran
  6. The Messed with the Wrong Man by putko · · Score: 2, Informative

    From the Register Article: ...
    Roberts, who runs his own Internet business as well as the Jersey and Guernsey country code domains, used his legal know-how to apply EU legislation to a UK company, Media Logistics.

    It is believed to be the first time the legislation has been used in the UK, and could open the doors for thousands of other cases.

    Back in August, Roberts received several marketing emails from Media Logistics. They were just a few of the many thousands that he and every Internet user receive each year, except that Mr Roberts tracked the email back to the company using its IP address.

    Recognising that as a UK company it came under the EU law, he sent a letter demanding an apology, damages and the name of the company that had given Media Logistics his email address. The company apologised but refused his two other requests.

    Unfortunately for the company, Roberts, 37, is a recognised internet expert and was studying for a law degree, which he has just been awarded...

    --
    http://www.thebricktestament.com/the_law/when_to_s tone_your_children/dt21_18a.html
    1. Re:The Messed with the Wrong Man by Anonymous Coward · · Score: 0

      Unfortunately for the company, Roberts, 37, is a recognised internet expert and was studying for a law degree, which he has just been awarded...

      You get recognition for that now? I must tell my parents when I come out of my dark basement that I can receive recognition for all my hard work on the internet now. Now I'm no longer a 45 year old waste of space, but an ingenius internet expert... WITH RECOGNITIONS!

    2. Re:The Messed with the Wrong Man by Jaysyn · · Score: 1

      Something tells me this isn't the last we've heard about this guy. I bet he sets up shop doing this.

      Jaysyn

      --
      There is a war going on for your mind.
  7. "DIY Legal Defence"? by inphinity · · Score: 0, Redundant
    Roberts is also preparing a series of legal templates based on his case which he will make available for free on his campaigning website found at www.spamlegalaction.co.uk. He told us it will be a "DIY spam self-defence kit". The hope is that without any specialised legal knowledge, even everyday Internet users will be able to sue companies that send them unsolicited email.

    This somewhat disturbs me. Although I hate spam as much as the next guy, how bad would it be if someone could just fill out some forms and collect $500 from a company that sent a supposedly "unwanted" email?

    I realize that it's not quite that simple, but once a legal precedent is set, how far could someone take this? Again, with precedent, one could theoretically bankrupt a company who didn't bother to use a reputable email ad agency, which raises another interesting question: Who's really at fault here? Most large corporations don't send out their own solicitations, but they do provide marching orders to do so. So in a case like this, are they at fault, or is the company that actually sent the spam?

    1. Re:"DIY Legal Defence"? by Amouth · · Score: 1

      in the case of this for the parent company to be liable for the sub company's lack of following the law they would have to show negligence.. such as the Direct TV case with the do not call list.

      --
      '...if only "Jumping to a Conclusion" was an event in the Olympics.'
    2. Re:"DIY Legal Defence"? by meringuoid · · Score: 1
      Although I hate spam as much as the next guy, how bad would it be if someone could just fill out some forms and collect $500 from a company that sent a supposedly "unwanted" email?

      Are you kidding? It would be great.

      We, the hackers, the spam recipients capable reading headers and of using whois and traceroute and so forth to track down senders of emails, collect money. They, the mainstream companies who've been conned by spammers into paying for their dubious services, realise what a bad idea it is and make sure to advertise by legitimate means in future.

      The only way to stop a corporation doing something is to make it cost them money, after all.

      --
      Real Daleks don't climb stairs - they level the building.
    3. Re:"DIY Legal Defence"? by Anonymous Coward · · Score: 0
      Most large corporations don't send out their own solicitations, but they do provide marching orders to do so. So in a case like this, are they at fault, or is the company that actually sent the spam?
      Last time I checked, if you higher someone to commit a murder for you, you're just as guilty as the person pulling the trigger.
    4. Re:"DIY Legal Defence"? by bbc · · Score: 1

      "I realize that it's not quite that simple"

      It can be quite that simple. In Germany, a lawyer is known for threatening citizens with legal action for breaking trademark law on behalf of companies that are not aware or supportive, unless these citizens cough up. And in the USA, 30% of all DMCA take-down notices are estimated to be improper and possibly illegal.

      The initiators of these actions (or extortions, if you like) get away with it because the cost of paying up outweighs the risk of losing. And the reason for that is because in these cases the governments involved are sympathetic to parties that claim to be victims, but are not really.

  8. Not one change in spam here by IntelliAdmin · · Score: 1

    I have not seen any change in the level of spam...except maybe that it has increased. With all the laws, lawsuits, etc I still get 1000 spams a day. Spam protection works, but is not perfect. I have gotten to the point where I have hidden email accounts that are receive only if I know you status. Joel

  9. Not a lot, in the UK by Flying+pig · · Score: 3, Interesting
    This is the UK Small Claims Court. I think it currently costs about 80UKP to make a claim, scaling to 10% of the amount claimed. You do not need a lawyer, you can fill in the forms yourself and ask the clerk for advice. The court is fairly informal, run by a kind of junior judge for the most part, who is allowed to employ considerable common sense ("equity"). So it might, possibly, take a day of your time which may be worth it to deal with a very annoying spammer. Oh, and if they decide to ignore your case...summary judgement against them.

    What's more, it works. I was involved in a case in which a company sued a friend claiming payment for work they had not, in fact, done. Although we screwed up mildly on the paperwork the judge in the case decided that did not matter and gave judgement in our favor. The other side walked out feeling very upset, but realised the cost of going to a higher court to try again would be much greater than the amount claimed. So they gave up.

    --
    Pining for the fjords
    1. Re:Not a lot, in the UK by The+Grassy+Knoll · · Score: 1

      >I think it currently costs about 80UKP

      It currently costs 30GBP for amounts claimed up to 300GBP. Mr Roberts deliberately kept the damages claimed at 300GBP so that he could pay the cheapest fees, as I heard him explain on the radio the other day.

      The maximum costs for the small claims court is 120GBP, which would allow you to claim up to the maximum claim amount of 5,000GBP.

      .

      --
      They will never know the simple pleasure of a monkey knife fight
    2. Re:Not a lot, in the UK by voice_of_all_reason · · Score: 1

      Sounds great! Anyone know if it's this reasonable across the pond?

      My only personal insight into the American justice system is when I casually asked the bailiff why they don't just use appointments for the speeding ticket judge instead of forcing you to wait in line the whole day. His response: "Duh, people just plead guilty in the mail if they know they'll lose a day's pay to fight it."

    3. Re:Not a lot, in the UK by chowells · · Score: 1

      "I think it currently costs about 80UKP to make a claim"

      Wrong. The cost depends on the amount being claimed.

      To claim less than £300 it only costs £30 which is obviously why the guy only tried to sue for just under that amount -- if he lost he'd only loose the £30, rather than £50 quid for the next level or higher.

      Since it's the small claims court the costs are limited, generally you only have to pay expenses (which are limited) if the judge considers a party to be behaving unreasonably.

    4. Re:Not a lot, in the UK by jank1887 · · Score: 1
      Sounds very similar to the approach taken in the US to go after Junk Faxers. TCPA stipulates for $500/fax received, tripled if the sender had explicit knowledge prior to sending that it was unwanted by the recipient. Fits into small claims in most states. Process = send demand letter, threaten with suit, file small claims suit, show up for single court date. Filing allows you to subpeona phone records, if needed. No lawyer necessary. Many times settlement occurs once they're served. It would work wonderfully if all JF's originated in-state, and if more people made the effort.

      I don't think most US spam legislation gives that kind of capability to the average citizen. (maybe in Virginia?) But it's also easier with faxes, since POTS has very clearly defined and recorded sources/destinations for each transmission, unlike spam. FYI: www.junkfax.org

    5. Re:Not a lot, in the UK by NeoSkandranon · · Score: 1

      That doesn't make much sense. The potential increase of your insurance from pleading guilty to a speeding violation will definitely be more than whatever 95% of the population gets paid in a day.

      --
      If you can't see the value in jet powered ants you should turn in your nerd card. - Dunbal (464142)
    6. Re:Not a lot, in the UK by alnjmshntr · · Score: 1

      I am picturing Judge Judy in "Tech Guy vs. Evil Spammer"

      Chances are good at least one of them will have an IQ above 100, so it should be good.

      --
      If I had created the world I wouldn't have messed about with butterflies and daffodils. I would have started with lasers
    7. Re:Not a lot, in the UK by Anonymous Coward · · Score: 0

      You're right within the criteria you used. But you must also factor in (1) the hassle and aggravation of getting the day off and making up the work, and (2) the stress of going to court.

      In some states, like New Jersey where I once went to fight a ticket- they actually have the District Attorney grill you for even the slightest ticket. I was intimidated by the process, and the judge was biased against me from the start, even though I was completely in the right and innocent and had a solid witness who was automatically discredited because they were in the car with me. Great system we have! (sarcasm)

      As a rule I fight ALL tickets, and each time I appear in court is a good learning experience for the next appearance. And I've won most! (don't get me wrong- I've been driving for 30 years and only been to court 6 or so times- nuisance tickets.) The reason they (the cops and courts) issue so may tickets so easily is BECAUSE THEY CAN- and PEOPLE JUST PAY. Fight them if you are innocent! To plead guilty if you truly were not is purjury!

    8. Re:Not a lot, in the UK by arivanov · · Score: 1

      The real thing here is that this should have never reached the small claims court in first place.

      When the EU legislation was ratified two years ago the Information Commissioner was given the authority to enforce it in the UK. They initially put some forms on their website. IIRC the forms wehre in pdf which you had to fill in and mail conventionally. No do not laugh, we are talking Civil Service the UK way in the days of Antonio Bliar. Even that ended up being too much for them and they took the stuff of their website. I looked at it two weeks ago and there was not even a trace.

      The sickest bit is their reaction - "We are observing the development with interest". Stop observing and get to work you f*** lazy twats!!! That is what you are getting payed for. And they are entitled to fine a company on 3 orders more then what you can get in a small claims court.

      Oh well... Whatever... People compare Bliar Britain with 1984. Wrong comparison. The Animal Farm is much closer to reality.

      --
      Baker's Law: Misery no longer loves company. Nowadays it insists on it
      http://www.sigsegv.cx/
  10. Doesn't help individuals though by Gandalf_the_Beardy · · Score: 2, Informative

    You can only sue in the small claim court for actual damages suffered. They generally hold that wasting your time is not claimable as damages - actions such as this will only succeed if you can show that you have lost time in the course of a buisness and then suffered a financial cost. Also you generally cannot set a precedent in the small claims court, even if you do win. For those interested further the website for the court is www.moneyclaim.gov.uk

    1. Re:Doesn't help individuals though by Anonymous Coward · · Score: 0

      Unless you have a prior business relationship with the recipient, sending unsolicited commercial email is against the law. Unfortunately those DMA bastards convinced legislators that the regulations should not apply to b2b mail, a bewildering distinction since I have everything routed to a single mailbox on my server. There is no such distinction in the amount of time I spend combatting spam I recieve at either personal or business domains. My time has a value to my employer so why shouldn't I be able to claim?

    2. Re:Doesn't help individuals though by Gandalf_the_Beardy · · Score: 1

      You can if you have been forced to spend *work* time on it. However for Harry Homeowner sifting through the mountains of spam one evening there is nothing he can claim for as no damages have been suffered. Now if the spammer mailbombed his account and OE crashed and he had to call Colin Cleverclogs from the local PC shop who charged for this service - that charge would be recoverable.

    3. Re:Doesn't help individuals though by Anonymous Coward · · Score: 0

      If I decide I'm charging 200 GBP/hour for dealing with spam, who are the spammers to disagree? There is a simple solution to paying my costs that involves complying with the appropriate legislation and not sending unsolicited commercial email. I'd advise Harry Homeowner to call me when he has a spam that needs deleting, I charge excessively but offer significant rebates if the spammer pays out in a small claims court ;-)

    4. Re:Doesn't help individuals though by Gandalf_the_Beardy · · Score: 1

      You cannot charge anything for your time - the judge would just toss that out. If you get an outside party in to do it for you then the charges have to be reasonable - £200/hr isn't and the court just wouldn't award it.

  11. Male Enhancement Industry Dead by ranton · · Score: 3, Funny

    How will the male enhancement industry survive now? I dont think that anyone actually wants those stupid emails in their mailbox, so they will have to try another marketing scheme.

    Too bad, so sad.

    --
    -- All that is necessary for the triumph of evil is that good men do nothing. -- Edmund Burke
  12. This must be a bummer.. by TCFOO · · Score: 1

    ...for companies that buy Databases for their mass email campaigns. The only companies that I know of that do this have low success rates, and a very irate Database.

  13. Re:But... how far can this go? by mrbriguy · · Score: 1

    Court fees?
    30 pounds, paid by spammer

    Lost wages from taking days off of work to go to court?
    Owns is own business

    Lawyer's fees?
    He didn't hire one

    I'm more curious as to how you quantify "damages" caused by spamming. Three hundred pounds may be logical limit - small claims - but what's keeping someone from suing for more?

  14. time is money by digitaldc · · Score: 1

    The question must be asked:
    Did the amount of time and energy spent on this case roughly equate with the settlement?

    I am all for suing spammers, but let's make it real money, say £300,000.00?

    --
    He who knows best knows how little he knows. - Thomas Jefferson
  15. Still waiting for... by TheBogie · · Score: 1

    The EU sues everyone. I'll be impressed when someone in China gets their ass sued for spamming.

    1. Re:Still waiting for... by Anonymous Coward · · Score: 0

      ...it wouldn't be a lawsuit in China. It'd be an execution.

  16. Settle for £300? by vagabond_gr · · Score: 1
    From TFA
    Roberts took the company to court in October and won, with damages to be decided at a hearing on 4 January 2006. Just prior to Xmas, however, the company offered £300 as a final settlement which Mr Roberts agreed to. He is due to receive the cheque tomorrow.
    I don't get it. The guy won in court and had an excellent chance to set a legal precedent, and settled for just £300? I don't say that he could get more in court but it would make a great victory in the anti-spam war. Why waste it for just £300?
    1. Re:Settle for £300? by Registered+Coward+v2 · · Score: 1

      From TFA

              Roberts took the company to court in October and won, with damages to be decided at a hearing on 4 January 2006. Just prior to Xmas, however, the company offered £300 as a final settlement which Mr Roberts agreed to. He is due to receive the cheque tomorrow.

      I don't get it. The guy won in court and had an excellent chance to set a legal precedent, and settled for just £300? I don't say that he could get more in court but it would make a great victory in the anti-spam war. Why waste it for just £300?


      By settling, he avoids a possible appeal - which probably would happen because a precedent would cost much more money to be spent on future lawsuits; so the company has a vested interest in overturning the decision. My guess is he figured to get something near that amount anyway, and this way he gets it in hand rather than facing an ongoing court battle. At some point, his time spent fighting becomes more valuable than what he'd win.

      --
      I'm a consultant - I convert gibberish into cash-flow.
    2. Re:Settle for £300? by dzafez · · Score: 1

      This is Europe, you don't get to rip anyone for stupid E-Mails, you have to prove the cost it brought you in some way. There are so many lawsuits, that state :"In America you are being paid for stupidity". This is a calm lawsuit. But the spammer must have had enourmous costs for the Lawyer and the Court, that is expencive too. I'd guess the whole thing costs the spammer something around 2000 USD. You don't want that on a daily basis.

    3. Re:Settle for £300? by Conor+Turton · · Score: 1

      Because it only cost him £30 to file the claim and he was able to pursue it without legal representation. Had it gone to a higher court, the costs would have spiralled and had he lost, he could end up with not only his huge legal bill to pay but the defendants. This way, he's managed to see if it works and it's cost him the price of a few gallons of petrol.

      --
      Conor "You're not married,you haven't got a girlfriend and you've never seen Star Trek? Good Lord!" - Patrick Stewart
    4. Re:Settle for £300? by Gandalf_the_Beardy · · Score: 1

      The article mentioned a £30 court fee, so it was a small claims track. They don't set precedent, and you cannot appeal against them normally.

  17. So WHO can I sue? by MrBandersnatch · · Score: 2, Funny

    Need more info for this exciting new European business opportunity :-

    1) Receive spam
    2) Sue the bastards.
    3) Profit!!

    With 2 years spam saved in my inbox (on another machine because eventually THAT became unmanagable) Im looking forward to this guys "spam kit". However Im wondering if Im only limited to sueing spamming companies...can I sue the services that have an open proxy, the ISPs that allow their customers to have an open proxy? Can I sue yahoo/hotmail for allowing their services to be used for spam. Oh the possibilities.....

    1. Re:So WHO can I sue? by jdbartlett · · Score: 1

      The spammer was the cause of the problem, whereas your ISP and mail service provider probably take an active role in preventing spam (from being either received or sent by you).

      If you can find a lawyer who'll agree to take a shot at it, I'd much rather you sued the ultimate source of the spam rather than your ISP (even if that ISP is AOL. Well, maybe...)

      Oh, and I'm not sure when civil justice became a 'wrong'.

  18. Bacon and Eggs? by Artie+Dent · · Score: 1

    Spam, Spam, Spam, Bacon and Eggs and Spam. I suppose the Brits have gotten over there infatuation with it.

  19. Simple answer to this one... by jolyonr · · Score: 1
    If I was a competitor, or somehow had an axe to grind and wanted to do this, I'd have to think very carefully because:

    Whatever else happens, I'm generating publicity for the company, they may end up doing very well out this spam on their behalf.

    If I tried to make the spam unappealing to negate the above effect, it'd be more obvious that it was a bogus campaign done without their knowledge.

    Of course, the intelligent ones out there reading this will be sure to think of clever ideas that look like they would be good promotion for the company but would end up doing more harm than good - so it looks like a failed campaign rather than anything malicious - but would YOU risk it?

    Because of this, this whole problem doesn't really exist.

    Jolyon

    --


    Please read my Canon EOS tech blog at http://www.everyothershot.com
  20. Spammers are suing RBL maintainers by merc · · Score: 1

    It seems that more and more spammers are using frivolous lawsuits against RBL maintainers. The AHBL The ABHL is one such recent victim of a lawsuit, in fact after two years of threats by the alledged spammer. In this case the litigant is acting pro se and is seeking outrageous damages (over 3 million). I have personally banned his ass at the ISP I work for --several times in fact when he moved his operations after being TOS'd.

    More information at the Abusive Hosts Blocking Lists' legal defense page.

    --
    It's true no man is an island, but if you take a bunch of dead guys and tie 'em together, they make a good raft.
  21. Promising? No, it's scary. by Anonymous Coward · · Score: 0

    ...it's promising that the spammers had to cough up £300 for a single email!

    I could understand if the guy had clicked the "unsubscribe" link in a previous email from the company, kind of like sexual harrassment law where you have to say "stop" first. And then if he wanted to sue, he could present the first email, the second email, and a screenshot of the browser at the "removed from list" page. If one email is all it takes to sue someone, what's to stop my father-in-law from suing me when I ask him to join the latest pyramid scheme?

  22. Court-ordered spam by reset_button · · Score: 2, Funny

    They actually served the company once for each e-mail sent - they spent hours cleaning out their inbox!

  23. anti-spam laws by goarilla · · Score: 0

    i thoughed spam was legal
    It's like all those political flyers and commercials you get in your physical mailbox
    in front of your house.
    i do think when ppl reply on your spam and ask you for no more spam
    u should comply to that person's wishes

    But i cannot see the difference between paper or electronic multi marketing.
    And imho this is another stupid law the EU passed before thinking about it

    1. Re:anti-spam laws by Conor+Turton · · Score: 2, Insightful
      But i cannot see the difference between paper or electronic multi marketing.

      Then you're a blithering idiot. One costs them money, the other costs them nothing. One they'll target, the other they'll just send to anywhere.

      And imho this is another stupid law the EU passed before thinking about it

      Actually, it's a very well thought out one. We also have others here such as a the Telephone Preference Service where you can register that you don't want sales calls and if a company subsequently cold calls, you can report them and have them fined.

      --
      Conor "You're not married,you haven't got a girlfriend and you've never seen Star Trek? Good Lord!" - Patrick Stewart
    2. Re:anti-spam laws by Damer+Face · · Score: 0, Offtopic

      No, it's one of many fantastic directives, as older sibling states.

      But with things like the CAP, and corrupt fuckheads like Mandelson tugging Paul Allen's patent-spaffing holiday-cock, it's all too easy to forget the good they do.

    3. Re:anti-spam laws by jcaren · · Score: 1

      "Telephone Preference Service where you can register that you don't want sales calls and if a company subsequently cold calls, you can report them and have them fined."

      Bwhaahaaa!

      One case where this does NOT work. I get calls from OneTel asking if I my S.O would like to move to OneTel. I explain that the phone lines are in my name and we already use VOIP (asterisk) to manage call costs. As Paul is getting his calls for free, why would want to sign up?

      After the fourth call in a hour (asking to speak to Paul) I start hanging up at the word OneTel - ( I am teleworking). Now I get an Irate line manager asking why I am being abusive to his staff. :-) I tell him to F* off and hang up (after two more attempts he gets the idea that I DO NOT want to talk to him.

      Yes, I was on the TPS at the time, but it appears that if scum like onetel can trick other people into giving your name, they look up your number and call you (over and over and over).

      I called the TPS and they said that they could do nothing about it as it was not legally a "cold call".

      IMHO The TPS is a joke.

    4. Re:anti-spam laws by aslate · · Score: 1

      Worked really well for me. Gone from at least 9 calls an evening down to none with about 1 junk call per month. It was probably that bad for us as we had a London area code (0208).

  24. Manners (makyth man) by Flying+pig · · Score: 1
    You are correct, but your social skills (even on Slashdot) perhaps leave a little to be desired.

    When somebody prefixes a remark with "I think..." implying they are not sure, and suggests that the amount is claim-dependent, prefixing your reply with "Wrong" is bad manners.

    I'm making this point because we've been recruiting this year, and one of the questions I always get asked about candidates is "are they safe to talk to clients?"

    I am assuming you are in England because you use the vernacular ("£50 quid"), but not a native speaker or you would know the £ sign is redundant (£50 or 50 quid but NOT £50 quid) so you should be aware that phraseology like yours is unlikely to endear you to senior management. In the early phases of my own career I came over like that...then I decided that what goes for your peer group is no good if you want promotion. Just a suggestion.

    --
    Pining for the fjords
    1. Re:Manners (makyth man) by chowells · · Score: 1

      "prefixing your reply with "Wrong" is bad manners."

      Maybe. Unfortunately it's fairly impossible to convey emotion via a purely textual medium so I would advise against getting too offended -- no malice was meant.

      "but not a native speaker"

      An incorrect assumption.

      "£50 or 50 quid but NOT £50 quid"

      No, it was just a typo.

  25. Re: decided in or out of court? by Anonymous Coward · · Score: 1, Informative

    The article is self-contradictory as to whether the case was settled in or out of court.

    It both says that the judge ruled in his favour (as the defendant did not defend himself) AND it it says the claim was settled out of court.

    I assume the former is correct (which in all likelihood it is, as the spammers probably did not go to court or otherwise try to defend the action against them).

    At this point, the claim would be beyond sewttling out of court.

  26. Re:Promising? No, it's scary. by SillyNickName4me · · Score: 1

    I could understand if the guy had clicked the "unsubscribe" link in a previous email from the company, kind of like sexual harrassment law where you have to say "stop" first.

    I never asked for it, don't have a prior relationship with them, so they have no reason to mail me, not to mention that in the EU due to its privacy laws, its not unlikely that their collecting and storing of personal information on me (name, email address) is illegal in itself without my prior permission. And really, go try to 'fondle' a random woman on the street and see how that works out.. or rather, just take my word for it, that is quite punishable. (and yeah, a somewhat extreme form of sexual harassment, better called assault, but the line between those 2 is prett thin and depends at least in part on what prior relationship you'd have with that woman.. oh, and those who happen to have a different sexual preference should ofcourse read man instead of woman where appropriate)

    And then if he wanted to sue, he could present the first email, the second email, and a screenshot of the browser at the "removed from list" page. If one email is all it takes to sue someone, what's to stop my father-in-law from suing me when I ask him to join the latest pyramid scheme?

    I believe he should be able to sue you for believing in stupid schemes, but thats not the law. You'd in that case be protected by having a prior relationship probably. In this case your idea would apply, going on when asked to stop may be an offense.

  27. Re: decided in or out of court? by Conor+Turton · · Score: 4, Interesting
    The article is self-contradictory as to whether the case was settled in or out of court.

    I'll assume you're not British and not familiar with Small Claims Courts. The company was found guilty. There was to be a later hearing to determine the amount of compensation awarded. The company offered a figure before the later hearing and the claimant accepted it.

    Also at Small Claims Court in the UK, if one of the parties doesn't turn up to the hearing, judgement is automatically awarded against them whether they're the claimant or the defendent. Which is bloody brilliant because it means that if a company in the South East of England screws me, I can take them to a local Small Claims Court, which is over 300 miles away from them, and if they don't turn up, I've won. If they don;t pay, I can then go back for a warrant, have bailiffs seize their property (at a cost of £100+ per time) and auction it, returning time and time again until not only is the judgement satisfied but the bailiffs fees too.

    --
    Conor "You're not married,you haven't got a girlfriend and you've never seen Star Trek? Good Lord!" - Patrick Stewart
  28. perfect, now the spammers will get their judgment by everdictdotorg · · Score: 2, Interesting

    Its funny because internet brings new possibilities togather with a new threats like spam, content theft etc. Its fine if the law can fight against spam effectively, but ussually it can not(http://www.e-verdict.com/justice-system). The spammer can sit and perform its dirty job from some undeveloped country where no any civilized law will reach him. The same works with content theft. If the server is in some country which is free of normal laws, the thiefs will flourish... How can we fight this new technology issues efficiently and effectively? One think we can do for sure is to list all these people and organizations which are untrustable. Then the other people will know who they are dealing with.

    --
    www.e-verdict.com -> People's opinions and judgments
  29. Anti-Spam Blocking by writerjosh · · Score: 1
    "Prior to December 2000, it was a little-known fact that some large Internet companies were blocking their customers from accessing spammers' Web sites. In fact, the two biggest companies which engaged in this practice, AboveNet and TeleGlobe, were blocking sites on a secret "blacklist" that included not only spammers, but sites selling spam software or doing business with spammers. (The Internet Billing Company, or IBill, was blacklisted once because some of their clients were spammers, even though IBill was not connected to the spam.) AboveNet stopped blocking Web sites immediately after Slashdot ran a story about their practice, but TeleGlobe is still blocking Web sites on the boycott list. These are not like ISPs that sell "family friendly Internet access" to customers who sign up to request Web sites to be blocked; these companies are selling high-end Internet connections to businesses and third-party resellers, without disclosing that Web sites on the "boycott list" are being blocked. When a downstream user tries to access a blocked Web site, they simply get an error message from their browser saying "This site is not responding", so they never find out that any blocking is being done."

    source

    1. Re:Anti-Spam Blocking by arivanov · · Score: 1

      There is nothing secret here.

      A version of RBL which included both Spammers and advertised targets was available as a BGP feed since days forgotten. As early as 1998.

      Simply, none is suicidal enough to use it except Teleglobe. At least noone that I know. I have considered its use in two jobs and have said "nope, do not smoke that stuff".

      Above used to run the service so no wonder they were using it themselves. Whatever people say about Paul Vixie he is a great believer in "Though Shalt Eat Ya Own Dogfood".

      There is plenty of space for other more meaningfull conspiracy theories. Move along.

      --
      Baker's Law: Misery no longer loves company. Nowadays it insists on it
      http://www.sigsegv.cx/
  30. Market driven by Anonymous Coward · · Score: 0

    As with so many news and slashdot stories, it's important to remember we (the world) are a largely market-driven society. If, for example, we opted out of using cable-TV when they raised the rates, they might stop. But they raise the rates because they can- because most morons will pay. (I do not have cable. :)

    On topic- who the heck pays these spammers? Who the heck buys their products? If the sellers are also the spammers, it seems that it would be easy to find them- wouldn't someone eventually take matters into their own hands?

    How about getting congress (or some other world governing body) to allow DOS and other attacks against spamming computers? I know- source IP are forged. How about getting all Internet routers to only forward legitimate source addresses? Pretty difficult I'm sure.

    I've often considered buying something from a spammer only if I can get their contact info, then pursuing some form of legal fight. Sigh.

    I just wish people would not buy their wares- they would eventually fade away.

  31. I just got spammed by an individual person today by kalbzayn · · Score: 1

    Not a nasty company. An individual author. Too bad he's in Canada and I'm here in lowly US, I could use some extra money.

    I replied back to the email address I found on his website so I could warn him that somebody was sending out spam emails about his book, and he said that he sent it to me because my email address was on the internet. Stupid internet, always telling everybody about me.

    If you want to see the email chain, it is here

  32. Re:Promising? No, it's scary. by Jadrano · · Score: 1

    If one email is all it takes to sue someone, what's to stop my father-in-law from suing me when I ask him to join the latest pyramid scheme?

    How could you prove that it's the same spammer from whose list you "unsubscribed"? The spammer had no right to collect the addresses and send mails to them. This case was in the EU, not in the US where a ridiculous law allows all the many thousands of companies to send you spam until you "unsubscribe" from something you never subscribed to and thereby let the spammers know that the address is active.
    Your father in law stands in a certain relation to you, a spammer doesn't. There may be a theoretical problem of some borderline cases of spamming, but in practice, about most spam, there is no doubt.

  33. Time for Europe to come to terms with the fact by Anonymous Coward · · Score: 0

    that it is now one, big country. All EU member "countries" are now mere states of a larger federation, unfortunately one whose goal is not law and order, but bureaucracy, red tape, and meaningless "declarations" just like the United Nations.

    And all they can bitch about is George W. Bush. I can't help but figure that's how European politicians distract their constituents from the travesty going on with Europe's political climate, is "hey, look what those Americans are doing!" when most of Europe's problems are in its own dining room.