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Web Users Judge Sites in the Blink of an Eye

dogbolter writes "Nature.com is reporting on a study by Canadian researcher Gitte Lindgaard of Carleton University that visitors to a webpage can make up their minds about the quality of the page within just 50 milliseconds." From the article: "We all know that first impressions count, but this study shows that the brain can make flash judgments almost as fast as the eye can take in the information. The discovery came as a surprise to some experts. "My colleagues believed it would be impossible to really see anything in less than 500 milliseconds," says Gitte Lindgaard of Carleton University in Ottawa, who has published the research in the journal Behaviour and Information Technology. Instead they found that impressions were made in the first 50 milliseconds of viewing."

42 of 233 comments (clear)

  1. dupe by Anonymous Coward · · Score: 5, Funny

    I knew within 50 nanoseconds that this was a dupe.

    1. Re: dupe by xtracto · · Score: 2, Interesting

      And the most pathetic thing is that, I knew I have seen this story before, but it was not on slashdot...

      it was on Digg: Two days ago.

      Now, because I do not want to have tens of comments bashing digg, I just have to say that I still prefer slashdot because of the summaries (digg articles never have decent summaries) and the comments (digg comments are never insightful).

      --
      Ubuntu is an African word meaning 'I can't configure Debian'
  2. yesterdays news by bobby1234 · · Score: 4, Informative
  3. I was going to RTFA by Iron+Fusion · · Score: 5, Funny

    But after 50 milliseconds I decided I didn't like the page.

  4. Kinda like slashdot editors... by packeteer · · Score: 4, Funny

    Slashdot editors appear to only spend 50 nanoseconds checking an article before posting.

    --
    unzip; strip; touch; finger; mount; fsck; more; yes; unmount; sleep
  5. In other news... by Jetekus · · Score: 4, Funny

    ...book judged by cover.

    1. Re:In other news... by xtracto · · Score: 3, Insightful

      Yeah, it is called Plagiarism, and it happens a lot during slashdot dupes.

      Shame on the plagiarist

      --
      Ubuntu is an African word meaning 'I can't configure Debian'
  6. Coming up next: by Per+Wigren · · Score: 5, Funny

    Dark Energy May Be Changing

    --
    My other account has a 3-digit UID.
    1. Re:Coming up next: by slashdot.org · · Score: 3, Funny

      Dark Energy May Be Changing

      For subscribers only

  7. Once again a case for article moderation by Jugalator · · Score: 4, Insightful

    *shakes head*

    --
    Beware: In C++, your friends can see your privates!
  8. Hmm by adinu79 · · Score: 4, Funny

    Fresh coffee and fresh dupes ... what more do you want to start the day?

  9. Hmm, well. by omeg · · Score: 3, Interesting

    I modded yesterday's article, so now I have a chance to say something about this. I think that if the user can't make up his mind whether he likes the site or not in such a short period of time, then the site is obviously broken.

    If I can't tell what a site is about by looking at the way it presents itself, then its design is flawed and I simply don't want to be visiting it anyway.

    1. Re:Hmm, well. by cammoblammo · · Score: 4, Funny

      Excuse me, you're not supposed to be posting about the article. This is a chance for everyone to complain about /.'s dupe policy.

      To appreciate the effect fully, go back to the original article and (if you have points left) moderate everything redundant.

      Aah, the power of Slashdot...

      --

      Cogito, ergo sig.

  10. If we can judge webpages this fast... by BadAnalogyGuy · · Score: 3, Interesting

    I wonder how this ability to rapidly judge things correlates to everyday life. The 50 millisecond snap decision we make when accessing a website is frequently correct. Websites with poor layout, bad colors, busy graphics, etc. all point to bad websites and typically bad content.

    If we can accurately judge a website in 50 milliseconds, can we also do so with people? Is there something to the snap decision that the group of black youths 20 meters ahead of me are probably trouble? How much should we suppress our natural instinct when it has been shown to be correct for webpages?

    1. Re:If we can judge webpages this fast... by Anonymous Coward · · Score: 2, Interesting

      It hasn't been shown to be correct. No-one seriously thinks that snap decisions are quality decisions. This is a fact to be exploited by websites you don't want to visit to make you think you do want to visit them.

      It won't justify your racism.

  11. Oh, deja-vu ! by javaDragon · · Score: 5, Funny

    It happens when they change somthing in the Matrix, so beware, agents are coming!

    --
    -- javaDragon is an instance of JavaDragon.
    1. Re:Oh, deja-vu ! by john83 · · Score: 3, Funny

      Yeah, and Smith's bringing his dupes.

      --
      Strange women lying in ponds distributing swords is no basis for a system of government.
  12. Posted Yesterday by Zonk by Tim+C · · Score: 5, Funny

    Grab your +5 comments here for some instant karma. Well, the editors dupe the articles, we might as well dupe the comments...

    1. Re:Posted Yesterday by Zonk by xtracto · · Score: 3, Funny

      Man, I was trying to find a +5 Informative or Interesting comment, but darn... I could only find +5 Funny, ya know, those does not give karma...

      the only one I found was:

      "as a funny offtopic info. apparently playboy mirrors files for eclipse, apache, freebsd, and some other stuff! coolness. I fuond this out in some other article clicking around. look"

      The funny thing is that the poster specified his comment was "Funny" and "Offtopic"... and it got modified as +5 Informative haha

      --
      Ubuntu is an African word meaning 'I can't configure Debian'
  13. paper by 19061969 · · Score: 2, Interesting

    I'm just reading the paper myself. More interestingly than judgements being made on gut reaction, it discusses the characteristics of attractive websites. It appears that complexity (as long as it isn't confusing) has no effect on how attractive websites are rated.

    Interestingly, the experiments participants agreed strongly with each other, but there was less agreement between them as a group, and a separate group of "experts".

    Perhaps the moral of the story is: don't bother with usability analysis - get an artists to design a "cool" site.

    However, the design of this study (relying on 500ms views - yes, that's five hundred milliseconds - read the paper if you don't believe me) may not be the best way to rate sites. There is a high correlation between the "short" ratings (500 & 50ms duration) and longer term ratings, but I'm still skeptical.

    And yes, this paper is a dupe

    --
    bang goes my karma... again...
  14. Question by Fiachra06 · · Score: 5, Insightful

    I may be asking for it here but I always wondered this. I've been reading /. for years but only recently started posting and my question is, why do some people get so angry about dupes? They can be a bit annoying, yes but I've read some really horrible and insulting remaks to the editors in the past because of dupes. I mean people seem furious. It's like the editors kicked their children and stole the ice-cream while delivering the household bills. Have I missed something that makes this crime so heinous.

    1. Re:Question by Antony.S · · Score: 5, Funny

      Have I missed something that makes this crime so heinous.

      Yes but don't worry, it'll be posted again soon

    2. Re:Question by Sockatume · · Score: 3, Informative

      Dupes imply that slashdot submitters don't actually bother to read Slashdot. They also spread comments between two news stories which is just a pain in the ass and leads to a lot of redundancy.

      --
      No kidding!!! What do you say at this point?
    3. Re:Question by ceeam · · Score: 2, Insightful

      Well, actually I don't have much problems with dupes on some _important_ topics. Stuff that matters, you know. It's when such ... uhm, how do I say it... crap snippets get _duped_ whereas many, many readers think they should not have been posted even the first time, it's this that makes us somewhat angry.

    4. Re:Question by BenjyD · · Score: 2, Insightful

      I think it's frustration, really. Dupes happen quite frequently and every time potential easy solutions are pointed out by readers.

      Most people are only here for the discussion these days, anyway, the article summaries are generally either poorly written, incorrect or confused.

    5. Re:Question by mysticwhiskey · · Score: 4, Insightful
      Dupes imply that slashdot submitters don't actually bother to read Slashdot

      It's not the submitter's fault, rather the editors who post the story submissions.

      --

      Stuck down a hole! In the middle of the night! With an owl!

    6. Re:Question by pmc · · Score: 3, Funny

      the article summaries are generally either poorly written, incorrect or confused

      That is very unfair. Some manage to be all three.

      But, in reply the the GPP, the reason that people get worked up is that it serves as a demonstration that the editors don't appear to care. They don't read the site, and they don't even bother to read the "problems with the article" e-mails that people send in. It is possible that dupes are a deliberate ploy to generate page hits - after all who can be that consistents careless - but this would be even worse. Or it could be just plain incompetence.

      None reflect well on the site.

    7. Re:Question by Tim+C · · Score: 5, Insightful

      There are a number of reasons; here are some, in no particular order:

      1) There are people whose job it is to edit and approve submissions; these people are paid to do this. Some people find it annoying when people are apparently not doing a very good job of something.

      2) Every dupe posted is a potential new and interesting article rejected.

      3) Some people pay a subscription to the site; some of these people feel (rightly or wrongly) that as they're paying money, they have a right to expect a certain level of quality and profesionalism, and feel that the number and frequency of dupes does not meet this level.

      4) It's primarily a technical problem, and the audience is tech-heavy; thus many of us can think of (and sometimes suggest) potential solutions, and it's frustrating that nothing seems to be being done about it

      5) Many of us think (rightly or wrongly) that the major strength of the site is in the discussions that the articles generate - that is, in the comments that we post. Some people think (rightly or wrongly) that as they therefore provide most of the value of the site, they should have some kind of say in how it works, or at least have their concerns and complaints acknowledged.

      6) As you note, there are many, many complaints about dupe articles, yet I have not seen any official reply to any of these. While it's entirely possible that I've just missed it, it does seem that our comments are falling on deaf ears. People don't like to feel ignored.

      Now, there's no excuse for all the vitriol, but some people are really getting frustrated about things. Between the lack of any apparent action or even response about dupes (and **Beatles-Beatles posts, apparent moderation abuse, Roland P, etc), some people are over-reacting and lashing out. The rest of us, well, we just wish that something would be done about it, or at least that there would be a public announcement (or a even FAQ entry) stating the official position of the editors, and what (if anything) they intend to do about it.

    8. Re:Question by Anonymous Coward · · Score: 2, Insightful

      It probably is a PITA for the editors to weed out all the redundancy though. All we read are the stories that make it. Imagine reading 10x the stories (most of them alike), and then having to remember which one you actually posted to slashdot. That being said, a 0-day dupe or a yester-day dupe really shows lack of communication between ./ editors...

    9. Re:Question by Flaming+Babies · · Score: 2, Insightful
      Or it could be that the poor editors who are wading through so many submissions lose track of what's been approved to go online recently. There is more than one editor, you know, so it would be easy to miss something that another editor has already done.
      I don't buy it.
      There's a search function. Editors can use it too.
      In the 2 hours between new articles, how tough would it have been to type 'judge 50 ms' into the search?
      I understand they have to wade through a lot of submissions,
      but a 10 second check after they've picked a "winner" shouldn't be too much to ask.
      Dupes really don't bother me much. I'm not here every day and never go back to see what I missed...
      but I just don't think that's a valid excuse.
      --
      The right to be heard does not automatically include the right to be taken seriously.
    10. Re:Question by jdavidb · · Score: 5, Informative

      4) It's primarily a technical problem, and the audience is tech-heavy; thus many of us can think of (and sometimes suggest) potential solutions, and it's frustrating that nothing seems to be being done about it

      We can at least check what Taco has said when this has been brought up recently

      6) As you note, there are many, many complaints about dupe articles, yet I have not seen any official reply to any of these. While it's entirely possible that I've just missed it, it does seem that our comments are falling on deaf ears. People don't like to feel ignored.

      Feel better about #6 now? At least a little? I mean, I realize Rob may be completely off base, or even lying or something. But that is his official reply to your #4. And it's been the official reply for quite some time now, actually, although I think the recent comment is more informative.

      Am I the only one who read Taco's entire posting history the day of that "meta-story" about slashdot, where he actually got down and answered our questions for once?

  15. Wow.. I must be blinking fast.. by Pranjal · · Score: 2, Funny

    ..I have already judged this article twice!

  16. It is proven! by mstefanus · · Score: 2, Funny

    It is proven!

    Slasdot editors spend 50 miliseconds before approving stories. No wonder so many dupes...

  17. Re:What about... by antifoidulus · · Score: 3, Insightful

    Which is why slashcode really should add a check in to see if the link has been already used. I mean, come on, this isn't even a different link, there is no excuse for that. After it was coded it wouldn't even take the editors any extra time, if they hit "submit" it could flash up a warning saying that link was already used. They could still override it if they wanted, but it would spare us at least some dupes.

  18. Free will is exercised unconsciously by tehanu · · Score: 4, Interesting

    You know this idea that people make judgements in the first 50ms before you can really gain a conscious impression of it (though probably something flashes in your subconcious) remind me of one of the entries in the "Dangerous Ideas" article in Edge (slashdot had it as a story a short while ago) in which Nobel Prize winning biochemist Eric R. Kandel argues that much of what we call "free will" is processed unconsciously without awareness:

    http://www.edge.org/q2006/q06_5.html

    ERIC R. KANDEL
    Biochemist and University Professor, Columbia University; Recipient, The Nobel Prize, 2000; Author, Cellular Basis of Behavior

    Free will is exercised unconsciously, without awareness

    It is clear that consciousness is central to understanding human mental processes, and therefore is the holy grail of modern neuroscience. What is less clear is that much of our mental processes are unconscious and that these unconscious processes are as important as conscious mental processes for understanding the mind. Indeed most cognitive processes never reach consciousness.

    As Sigmund Freud emphasized at the beginning of the 20th century most of our perceptual and cognitive processes are unconscious, except those that are in the immediate focus of our attention. Based on these insights Freud emphasized that unconscious mental processes guide much of human behavior.

    Freud's idea was a natural extension of the notion of unconscious inference proposed in the 1860s by Hermann Helmholtz, the German physicist turned neural scientist. Helmholtz was the first to measure the conduction of electrical signals in nerves. He had expected it to be as the speed of light, fast as the conduction of electricity in copper cables, and found to his surprise that it was much slower, only about 90m sec. He then examined the reaction time, the time it takes a subject to respond to a consciously a perceived stimulus, and found that it was much, much slower than even the combined conduction times required for sensory and motor activities.

    This caused Helmholz to argue that a great deal of brain processing occurred unconsciously prior to conscious perception of an object. Helmholtz went on to argue that much of what goes on in the brain is not represented in consciousness and that the perception of objects depends upon "unconscious inferences" made by the brain, based on thinking and reasoning without awareness. This view was not accepted by many brain scientists who believed that consciousness is necessary for making inferences. However, in the 1970s a number of experiments began to accumulate in favor of the idea that most cognitive processes that occur in the brain never enter consciousness.

    Perhaps the most influential of these experiments were those carried out by Benjamin Libet in 1986. Libet used as his starting point a discovery made by the German neurologist Hans Kornhuber. Kornhuber asked volunteers to move their right index finger. He then measured this voluntary movement with a strain gauge while at the same time recording the electrical activity of the brain by means of an electrode on the skull. After hundreds of trials, Kornhuber found that, invariably, each movement was preceded by a little blip in the electrical record from the brain, a spark of free will! He called this potential in the brain the "readiness potential" and found that it occurred one second before the voluntary movement.

    Libet followed up on Kornhuber's finding with an experiment in which he asked volunteers to lift a finger whenever they felt the urge to do so. He placed an electrode on a volunteer's skull and confirmed a readiness potential about one second before the person lifted his or her finger. He then compared the time it took for the person to will the movement with the time of the readiness potential.

    Amazingly, Libet found that the readiness potential appeared not after, but 200 milliseconds before a person felt the urge to move his or her finger! Thus by merely

    1. Re:Free will is exercised unconsciously by commodoresloat · · Score: 3, Funny

      Your post looked interesting, based on my first fifty nanoseconds of thinking about it. But, man, that was a lot of words.

  19. Comic Sans by BibelBiber · · Score: 2, Insightful

    Whenever I see Comic Sans it's pretty much worthless on academic information. Problem is, many unis still think it's cool to use it for application forms such as family accomodation. It's hard to take such things serious.

  20. Re:slash is lame-ass by Anonymous Coward · · Score: 2, Insightful
    Fix the damn boring green defaults.

    • Fixing the boring green defaults has nothing to do with the "problem" you describe.
    • A lot of us value the fact that slashdot isn't preocupied with colors and looks, like gradient-whore digg.com whose interface is so flashy they forgot to make it work well
    • Slashdot isn't a news source, it's a news aggregator. It only has to keep up with the curve, it doesn't aim to be 100% bleeding edge
    • What's really hurting slashdot in my opinion is the amount of self-important twats who in every story tell us all how they hate the modern slashdot - it lowers the tone and annoys people. The way to solve is is not to mod pricks like this guy up, so not only do they not get to bitch so loud, but also they won't get mod points as often (though they will continue to post despite their views and may get points anyway).
    • Fuck off
  21. What do the editors read? by AlpineR · · Score: 2, Insightful

    That's an interesting question. All of us habitually read Slashdot while we're avoiding our own work. But if Slashdot is your work, what do you read between tasks? All these dupes are evidence that they don't actually read this site, so where do they go?

  22. This paged needed me 1.875 seconds to load. by solanum0 · · Score: 2, Funny

    So how could i judge it within the first 50 ms?

    Browser: "<html ..."
    me: "No. I don't like this page."

  23. Re:50 milliseconds huh by Fhqwhgadss · · Score: 2, Informative

    Duped articles are bad enough, but duped comments are simply plagiarism.

    --
    How does a 7-person democracy cut a pie? Into 4 pieces.
  24. Nature article has some interesting conclusions by sweetnjguy29 · · Score: 2, Informative

    The Nature article suggests some golden rules of creating a good-looking website:

    1) Strictly limited graphics limited to a single eye-catching image.
    "It's not about getting as much stuff on the page as possible," he says.

    2) A "puritan" approach to web pages which get information across in the quickest, simplest way possible.

    3)Make sure that your web pages load quickly.