Slashdot Mirror


It's Official Dell Acquired Alienware

robyn217 writes "Dell just confirmed today that it had acquired boutique PC vendor Alienware. Alienware's Nelson Gonzalez said that his company will continue on with its own brand, design, sales and marketing, and support, though, so Alienware isn't going anywhere just yet. Gonzalez also said that Alienware PCs would not carry a Dell logo, and that he would report directly to Jim Schneider, Dell's chief financial officer. "I think that you'll find it very hard to find the Dell name on the [Alienware] web site," he said." The rumor is now fact.

51 of 361 comments (clear)

  1. The Alienware slogan... by WilliamSChips · · Score: 5, Funny

    "Nobody builds their own Ferrari." I wouldn't really trust Honda to build my Ferrari...

    --
    Please, for the good of Humanity, vote Obama.
    1. Re:The Alienware slogan... by Cornflake917 · · Score: 5, Informative

      I wouldn't really trust Honda to build my Ferrari...

      Did you RTFA? The analogy is more like Honda buying the Ferrari company and allowing them to continue building the same cars.

    2. Re:The Alienware slogan... by Planesdragon · · Score: 2, Insightful

      Y'know, "durable" isn't a word one applies to anything top-of-the-line. It's almost not even a design consideration.

      A durable car can be driven after a serious accident. A durable car puts up with no maintenance for 20,000 miles. A durable car can be fixed by someone with less than $500 worth of tools.

      In the same way -- a durable computer keeps chugging along with four cubic inches of dust inside the case. A durable computer is still usable with a blown capacitaotor and a failing hard drive. A durable computer can be kicked and given to a two-year old and still used.

      "Durable" isn't Alienware's value-argument, and it isn't Ferarri's, either. (Although, really, it's a laughable comparison. Alienware doesn't build Ferarri's; they build pre-pimped rice burners.)

    3. Re:The Alienware slogan... by jazman_777 · · Score: 5, Funny

      Slashdot. News for Nerds. Stuff that Matters. Failed Car Analogies.

      --
      Slashdot: Failed Car Analogies. Amateur Lawyering. Anecdote Battles.
    4. Re:The Alienware slogan... by vux984 · · Score: 2, Insightful

      a very efficient, reliable and long lasting Ferrari that gets real good gas mileage...

      *THAT* would not be a Ferrari.

    5. Re:The Alienware slogan... by Fujisawa+Sensei · · Score: 2, Interesting

      And Jags sucks now.

      I saw X-Type a few days ago the rear end reminded me of a Ford Contour. Then there was the XK8 from around 2001-2002 where the dash and steering wheel looked like it came out of a Tarus, except they were nice wood.

      --
      If someone is passing you on the right, you are an asshole for driving in the wrong lane.
    6. Re:The Alienware slogan... by Alex+P+Keaton+in+da · · Score: 3, Informative

      Actually, Saturn was started by GM, it wasn't acquired. For those of us who have gone through mergers and aquisitions of our companies, there is a difference.

      --
      And All I Ask is a Tall Ship And a Star to Steer Her By
    7. Re:The Alienware slogan... by Plaid+Phantom · · Score: 3, Funny

      I don't trust Dell to make my Dell. There's no way in hell they're getting anywhere near my car.

      --
      All comments are properties and trademarks of the voices in my head. Not like I'm gonna claim them.
    8. Re:The Alienware slogan... by Dusabre · · Score: 2, Informative

      Awful comparison.

      Ferrari is owned by Fiat. Do you prefer a Grand Panda or a Civic?

      If you had ever driven or been in a Ferrari, you would know that the build quality on a new Japanese produced Honda is better in terms of the details and finish. If Honda wanted to make Ferrari cost cars, then it would and probably would do it better. Oh, and you can put a Japanese custom ricer against a Ferrari that cost 2 or 3 times more on a quarter mile or track and the Ferrari will eat dust.

    9. Re:The Alienware slogan... by Mr.+Underbridge · · Score: 2, Insightful
      "Market" implies one is selling something. Let's see how many of those $10K rigs they sell.

      Kind of like how the big 3 auto manufacturers always have tricked out concept cars they never actually sell. Doesn't mean they're in the same market as Ferrari.

    10. Re:The Alienware slogan... by Chris+Mattern · · Score: 2, Funny

      Naw, trying to move on to another set of analogies would be like trying to put a Cadillac engine into a VW.

      Chris Mattern

  2. AMD? by Aardpig · · Score: 5, Insightful

    I wonder whether Alienware machines will continue to use AMD chips, or whether pressure on Dell from Intel will lead to their gradual phasing out. If the latter, then I can't see Alienware hanging on to the bleeding-edge gaming market...

    --
    Tubal-Cain smokes the white owl.
    1. Re:AMD? by knapper_tech · · Score: 5, Insightful

      In other news, Alienware has aquired Dell's entire server devision and will ship four-way and two-way opteron systems within a few weeks.

      I don't think Dell would go so far out of their way to diversify their offerings just so they could throw it all away. If Dell wanted to sell Intel only, they had everything they needed already, and there would have been no point in the aquisition.

      --
      "There are some people that if they don't know, you can't tell them." ~ Louis Armstrong
  3. That explains the $10,000 PC by Anonymous Coward · · Score: 2, Funny

    Err, I mean $9930 PC.

  4. Maybe they've learned a lesson by MikeRT · · Score: 4, Interesting

    Look at the Dell DJ. It hasn't gotten anywhere at all because Dell is just not a brand that normal people associate with cool gadgets and computers. Well that and Apple has the holy trinity of music distribution, but anyway...

    Dell stands to reap a lot of benefits by letting Alienware be Alienware. It sends money their way and is a brand that helps them fight Apple. Switching them to Dell would dull the appeal of the product line if for no other reason than Dell is seen as the functional, not fast and gamer machine, makers.

    1. Re:Maybe they've learned a lesson by Lead+Butthead · · Score: 2, Insightful

      Alienware could leverage DELL's volume to squeez vendors.

      --
      ELOI, ELOI, LAMA SABACHTHANI!?
  5. It's Official Dell Acquired Alienware by willith · · Score: 4, Funny

    Perhaps while Dell is at it, they can acquire a colon?

    1. Re:It's Official Dell Acquired Alienware by Pneuma+ROCKS · · Score: 2, Funny

      Punctuation is overrated it's not like you cannot understanding everything I'm saying because I'm not using periods commas colons semi-colons or parenthesis I wonder if those count as punctiation anyway right I mean we should just dump all of thoseandgetridofspacesandapostropheswhilewereatit

      --
      Favorite quote: "
    2. Re:It's Official Dell Acquired Alienware by mh101 · · Score: 2, Funny

      No colon? Man, that's got to mess up their bowel movements somehow!

      --
      Duct tape is like the Force. It has a light side, a dark side, and it holds the universe together.
  6. yeah..no change. right. by geekoid · · Score: 5, Insightful

    Oh, you communicate directly to the CFO. Well then, they couldn't just make you put there name on it anyways.

    Unless you have a contract that states dells name won't appear, and thatm hey won't influence the various aspects of Alienware, they will.

    The IT world is littered with the dried up husks of good companies that were bought and told nothing would change.

    --
    The Kruger Dunning explains most post on /. http://en.wikipedia.org/wiki/Dunning%E2%80%93Kruger_effect
  7. The Alienware slogan... by rob_squared · · Score: 4, Funny

    Dude you're getting an alien?

    --
    I don't get it.
  8. What they're really thinking... by toucci · · Score: 5, Funny

    With Dell's backing, hardware costs will go down and translate into even higher profit margins!

  9. Found it! by Anonymous Coward · · Score: 5, Funny

    "'I think that you'll find it very hard to find the Dell name on the [Alienware] web site,' he said."

    Google says: Results 1 - 91 of about 209 from alienware.com for dell. (0.29 seconds)

    Not so hard.

    1. Re:Found it! by Jetekus · · Score: 2, Informative
      Interestingly though, these are a few of the phrases it was in:

      Although Dell performed well in most tests, Alienware easily beat all the ...

      Alienware's system was also configured over $1000 less than the Dell.

      Alienware Surpasses Dell, Gateway and HP... Alienware receives a higher overall score than any other Windows desktop manufacturer, including much larger players such as Dell, Gateway, HP, ...

  10. that strange sound you hear... by thatoneguy_jm · · Score: 3, Funny

    ...is the sound of millions of fanboys drawing in breath to yell "SELLOUTS!"

  11. It's funny, laugh by Umbral+Blot · · Score: 5, Insightful

    In my opinion Alienware sells overpriced hardware that simply looks cooler because of their case mods. I think the typical Alienware buyer thinks that this makes them oh-so-much better than someone who buys a Dell, I mean they don't even come standard with neon lights. I am going to enjoy asking Alienware customers how their Dell is doing. Lets see them try and brag about a Dell computer, with a straight face.

  12. propietarity anyone? by jollyroger1210 · · Score: 3, Interesting

    Dell is known for using custom, (aka propietary) parts, which makes me wonder, will Alienware begin to use them to? I hope not.

    --
    Purple, because ice cream has no bones.
    1. Re:propietarity anyone? by Austerity+Empowers · · Score: 4, Insightful

      The problem with building your own PC is that it's expensive.

      First, you don't get economy of scale. This is hugely important in consumer electronics. The more a company can buy of a widget, the cheaper each widget costs. It's not like a 10% off thing, it can be like a 50% off thing if your volumes are high enough. Related to this, Dell, HP, Lenovo have enormous power to drive component prices down. Their number 1 weapon is competitors for any given product. If a customer says "Give me X", they lose that benefit, prices go up. Go to a car dealership, price out a car. Then go to another, and say 'beat this price'. Works great, you can get a honda for under dealer invoice if you try hard. Same principle. In this respect Apple is different, it is more willing (not TOTALLY willing, just more willing) to lock in to one vendor it really likes and designs around it. This is why they're more expensive, even with x86 architectures.

      Second, you can't support it cheaply. You cannot take any random combinations of components and have a guarantee (that you'll bet your business on) that it'll be supported. The only way to give guarantees is to build it, test it, find the bugs, and design them out. That is extremely expensive to do for every combination. This is, in fact, why Apple works the way it works. They only give you a small number of options, support a small number of drivers, and tell you "this is your product". They can support that 100%, do something they haven't tested and you're on your own. It's also why they are probably the most reliable machines: they made their job very easy. Even the big three PC makers can't do that.

      Finally, the market wants cheap and wants supported. Yes there are niche customers who know what components they want, but not many do. Those that do don't always know what technical problems may exist beneath the hood. Memory timing problems (not CAS latency but setup, hold, duty cycle, DQS, etc.) are probably the #1 issue on motherboards, you can take the superstar motherboard and the superstar memory company and they may not work together, even though both claim to support some standard. Worse, they may appear to work together but be subtly corrupting your filesystem. There are all kinds of deeply concerning electrical problems that may exist. This happens throughout the system. No one tests their component level products to the level they should be tested. Sad, but true.

      There are plenty of companies that will let you build your own box, but they'll necessarily always be small, and always attract an audience that is more patient with bugs. Personally, in spite of every problem I know of that can go wrong in a computer, I still build my own. I knowingly invite this problem because I'm willing to risk the bugs (and pay for them, if need be) for the performance. Most people do not, much like most people do not buy exotic sports cars.

      Proprietary is a funny word. I'd use it on Apple, since their system is closed, anyone who wnats to work in it must go through Apple. I'm not sure it applies in your example. PERC cards are an example of a card Dell supports because it either built them in house, or spec'd them for use in their servers. They can support it from the ground up. It's proprietary in that its Dell branded, may or may not have been made in-house at Dell, but it's still a PCI/PCI-X/PCIe card. You ought to be able to replace it with an equivalent function card, although you won't be supported.

      You would not call a nVidia GPU based card proprietary when made by Asus or Gigabyte, I'm not sure how it's any more proprietary if its made by Dell. Asus or Gigabyte don't "rebrand" their video cards, they are independent designs using the nVidia chipset. Similarly all the big PC manufacturers design many of their components in house, outsource some, offshore others, but rarely do their own chipsets (IBM may be the only one that does). Doing your own boards does give you tremendous control of costs, hence the reason you see this happen. It doesn't mean they're using "cheap components" so much as they are negotiating component cost down by playing vendors off on each other.

  13. This is a win for AMD! by the_humeister · · Score: 4, Interesting

    Alienware sells computers with AMD processors. By extension, Dell is selling AMD-based machines!

  14. Support stays by binaryspiral · · Score: 4, Funny

    Although Dell's acquisition was widely anticipated, Alienware chief executive Nelson Gonzalez said that his company will remain a wholly-owned subsidiary of Dell, continuing its own brand, design, sales and marketing, and support.

    Shucks, and I wanted to drop $4,000 on a new Alienware and talk to "Roger" from "Ohio" who was so nice to me when I owned my last Dell. While we rebooted the machine for the third time he asked me how the Packers were doing in the world series.

    Nice fellows, those Dell support people... ye'sir.

  15. That's nothing... by tktk · · Score: 4, Funny
    I can get a completely maxed out Apple G5 desktop for $23,476.

    Think about the joke before you mod me down.

    1. Re:That's nothing... by kalidasa · · Score: 2, Informative

      Actually, $23,277 with 2 dual-core 2.5 GHz G5 processors, 16GB of ECC Memory, 2 500 GB SATA 7200 rpm hard drives, QUADRO FX 4500 512 MB video with two 30 inch Cinema HD displays, WiFi and Bluetooth, Bluetooth keyboard and mouse, external USB modem, PCI Express Fiber Channel card (for use with XRAID), OS X Server edition, unlimited clients, and Final Cut Express pre-installed (XRAID not included). But it doesn't have that cool Alienware case mod.

    2. Re:That's nothing... by jonathan_the_ninja · · Score: 2, Funny

      No, no! You're not putting enough 30" flat panels in there! The price isn't quite maxed out.

      --
      I love NetHack.
  16. Hard to find? by PhunkySchtuff · · Score: 3, Interesting

    Hard to find the word Dell on their site?
    It's there over 130 times!
    Just check Google

    1. Re:Hard to find? by strider44 · · Score: 4, Funny

      alright, I don't think that 130 references to "Our computers are better than Dell's" can *really* count.

  17. Dell's "way out" - sell AMD in Alienware by poopie · · Score: 2, Interesting

    Now, Dell can have a niche brand that uses AMD processors for anyone who demands them, while Dell can continue to sell Intel-only systems and keep Intel happy.

    Oh, and Dell... I don't believe that selling bare AMD processors on your website that cannot be put in any motherboards you sell is a convincing way to prove that you're not an exclusively Intel shop.

  18. Re:They obviously aren't aware of Acer... by Afrosheen · · Score: 2, Insightful

    Not Porche, Porsche..and not even them. There's a spinoff called FA Porsche Design Group GmbH. They've designed everything from the LaCie hard drive to hair dryers to the only-in-Japan Subaru Legend B4 (link here: http://www.supercars.net/cars/1770.html, and that's the production model, the prototype looked better).

      Yes, a *very* different company than the legend that brought us the 911.

  19. So what is the point? by Danathar · · Score: 2, Insightful

    If Alienware is going to be a wholly owned subsiderary of Dell and no Dell logos or associations will be seen with Alienware products or services, then what is the point?

    Is dell just looking to send engineers over to Alienware to learn how to make gaming PCs?

  20. Possible new names: by solidtransient · · Score: 2, Funny

    Dellianware Alienellware Dalienware

    --
    firestream.net
  21. EA buys Origin by Taulin · · Score: 4, Interesting

    I still remember when EA bought Origin. Garriot was quoted saying that Origin will still have control over their games and EA will just allow them to make bigger and better games with a wider distribution. I remember this because I remember it happened around the time Ultima 7 came out, and it worried me. While I never bought an Alienware box, these statements seem similar. As mentioned by others, Dell's hand will be there pushing in one direction or another. Maybe I am just jaded because my programming job at Dell was outsourced to a $5/hour Brazilian, but Dell is evil. No body smiled at work, and was always worried about loosing their jobs. Evil biz practices, like the Printer fiasco, and all of that makes me avoid Dell products.

  22. Re:Honda builds Ferraris better than Ferrari... by DrEldarion · · Score: 2, Funny

    And don't forget that Ford, the most common-man car company out there, makes the GT, which blows the pants off of most Ferraris.

  23. Goog luck Dell by toadlife · · Score: 4, Insightful

    Alienware Computers: Unreliable, and rife with design flaws

    My deparment bought five Alineware Area51m 766 laptops in 2004. All of them have had to be returned, all with unique hardware issues. Three of them have gone back twice. Their tunraround for returns approaches three weeks.

    Yes they are fast (very fast), but not worth it in the least. I've read similar horror stories about their desktops.

    --
    I don't always use unix-like operating systems; but when I do, I prefer FreeBSD.
  24. the obvious reason ... by Bassman59 · · Score: 5, Insightful

    Alienware's founders decided it was time to cash out. Smart move.

  25. What the...??? by Mr.+Freeman · · Score: 2, Interesting

    "Nelson Gonzalez said that his company will continue on with its own brand, design, sales and marketing, and support, though, so Alienware isn't going anywhere just yet. Gonzalez also said that Alienware PCs would not carry a Dell logo"

    Then what the heck is dell in charge of? Profit taking?
    "he would report directly to Jim Schneider, Dell's chief financial officer."

    Oh.

    --
    -1 disagree is not a modifier for a reason. -1 troll, flaimbait, redundant, overrated are NOT acceptable substitutes.
  26. Re:Honda builds Ferraris better than Ferrari... by MayorDefacto · · Score: 2, Interesting
    And don't forget that Ford, the most common-man car company out there, makes the GT, which blows the pants off of most Ferraris.

    Sadly, not for much longer...

    On a side note, one of the guys I work with bought a red Ford GT several months ago. Drove it to work one day and let me get up close and personal with it; damn, they are even more gorgeous in person than in the photos! And you could hear it across the company campus when he fired it up. Too bad they're closing production, it's a sweet, sweet ride!

  27. It's Offical by dspisak · · Score: 3, Informative

    We don't care.

  28. What Dell gets out of it by gzearfoss · · Score: 4, Insightful

    I've seen a number of comments questioning what Dell or Alienware gets out of this deal, if the two 'brands' remain effectively distinct. They both get a number of things out of it:
    1) They get an existing, well-known high-end brand. Rather than trying to make a new high-end brand, which would require major expenses as well as a large change in public opinion. Would you want to buy a $4.00 coffee if it was sold under the, say, Maxwell House brand name? No offense to Maxwell House, but people don't necessarily see them as a high-end brand of coffee. They could try to start their own premium brand, and advertise it as such, but it still would bear the name of Maxwell House. If they would buy Starbucks and kept it mostly separate, they would be able to have an instant presence in the high-end market without having to carve out a niche from the existing brands.
    2) They get to consolidate portions of the infrastructure. If a company prides itself on its products, it still has other, less glamorous departments, such as distribution. Though the existing distribution may need to expand to handle the additional load, it still would be smaller than the two individual networks. Note that distribution is used here as an example; since they ship using carrier companies, they probably don't have their own distribution networks. The concept may still hold true for certain other departments, though.
    3) Alienware gets the benefit of Dell and their extensive advertising network. Where did you first hear about Alienware? Was it from an ad in a newspaper? A commercial on TV? What's more likely is that you heard about them from more specialized advertising, or from other techno-geeks. However, if Dell can convince the general public that "Hey! You're upgrading to the finer things in life - a faster car, a bigger TV - why not get a high-end computer too?" As a result, the Alienware brand gets more commonly known as a high-end computer brand, and sells more units.
    4) Alienware gets the benefit of being able to expand more and eliminate bottlenecks in service. If they're waiting until there's money in the budget to expand the repair center, there are probably three or four other departments that can also use the increased budget. But if Dell is willing to put some money into Alienware, and let them smooth out the wrinkles in service, then they'll be able to expand the repair center, upgrade the assembly line, and train more workers all at once.
    So as long as Dell keeps their promise to let Alienware continue on with its own brand, design, sales and marketing, and support, it looks like the beginning of a highly profitable relationship.

  29. Dell's new slogan by Gary+Destruction · · Score: 4, Funny

    Dude, you're getting abducted.

  30. Re:Honda builds Ferraris better than Ferrari... by iotaborg · · Score: 2, Insightful

    Of course, Ford also owns Aston Martin, so they have their own super luxury brand.

  31. I hope Dell buys them to kill the company by itpr15061 · · Score: 2, Interesting
    For those that are Alienware fans, don't read this as nothing I can say will dissuade you, you've made your religious choice. For anyone else interested in the quality of this company, read on. I own both Dell and Alienware computers. The Dell is a much better piece of hardware in my opinion, is laid out better, comes with better documentation, and is far more reliable.

    Alienware products are awful. Don't take my word for it - http://www.resellerratings.com/seller1650.html

    I bought a system from them and all of the following failed within three months:

    - Microsoft gaming mouse
    - IBM hard drive (these are notorious for failing, why did they use them?)
    - Motherboard or CPU (don't know which, replaced both at once)

    In addition, I got my choice of case colors. Turns out it's just spraypainted on. The slightest scratch of your fingernail on the keyboard and the paint comes off, with black plastic underneath. The warranty for the broken parts is worthless, they always assume the customer did something wrong and give you a total runaround until you're discouraged enough to quit calling.

    Alienware customer service is abysmal, they told me over and over I'd be receiving my system in a week and it took them close to two months for me to get it.

    The best thing Dell could do to save its brand name is beat all the Alienware employees with a rubber hose and then close the doors.

  32. Dell buys a Clevo / Uniwill laptop distributor! by vprasad · · Score: 2, Interesting
    YAY??? Why is this big news? Is Alienware really that well regarded in PC communities? All they do is take components and assemble them, spray paint them and sell them at a premium. Other than the snazzy paint job, where's the value added?

    http://answers.google.com/answers/threadview?id=15 6621

    http://www.m-techlaptops.com/alienware_vs.vodoo.ht m