How Palm's Treo Got Boost From BlackBerry Lawsuit
Carl Bialik from WSJ writes "Palm ramped up its marketing campaign for its Treo smartphone while rival Research in Motion was embroiled in a patent fight, the Wall Street Journal reports. 'The result: at least 1,500 new inquiries about the Treo in the past few months from corporate customers, resulting in 600 free trials, Palm says. In total, Palm says it has more than doubled its number of sales leads since October. "The doors have been opening," says Ed Colligan, Palm's chief executive. At a November staff meeting, Mr. Colligan says he told his staff to "step things up. We have to go back and knock on doors and respond as fast as we can." ... Internally, Palm executives say they believe that the Treo will outsell BlackBerrys by the end of this year.'"
Admittedly I've yet to own one of these --- does push email exist on the Treo? That seems to be the only thing keeping BlackBerry afloat.
Personally I love the Treo 650, but I'm a techie. While I believe the quality & functionality of the Treo far outweighs that of the blackberry I can see why the blackberry sales are better in comparison. Most execs I've met wouldn't know how to turn on a Treo let alone get their e-mail on it, the iPod is another good example of ease of use winning through.
Having said that, perhaps the 700w (and subsequent Windows versions) will help with the learning curve for execs.
Time is an illusion. Lunchtime doubly so. - Douglas Adams
I wonder how many of those sales are for the Smartphone that runs Windows?
7 -31473222.html
http://reviews.cnet.com/Palm_Treo_700w/4505-6452_
Religion for nerds. Stuff that really matters
because i've used both, and the blackberry far eclipses the treo as a mobile email device.
the blackberry is popular because it does mobile email REALLY well. It also excels in one hand operation because of the clickable scroll wheel. It's also intuitive and easy to use - as well as significantly lighter than its bulk would indicate.
the blackberry isn't an browsing device - it's for voice and text - and it's ideally suited for the workplace.
I haven't used the windows mobile treos, but the palm treos are heavy with small keyboards. The units don't multitask well - and they CRASH. I've never hada blackberry crash - treos freeze up all the time.
maybe the windows mobile treos are better - but treos need to go a long way, from form factor onwards, to truly best the blackberry atwhat it does.
un burrito me trampeó.
I don't think that Treos come from Palm with this capability, but there is 3rd-party software that allows you to push email to the Treo. I'm not sure if there's an Exchange plug-in or whatnot, but I've seen several different applications that allow IMAP mail to be pushed.
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I am a Palm user from way back and I am dying for a Treo, but I don't want to buy one and then see Palm go under or sell out or otherwise orphan their products. I want to see lots o' new stuff coming out for Palm platform and I don't want to have to get a Windows-based handheld in a year or two. Go Palm!
That said, I wish it were happening because of free and fair competition rather than that some predatory patent holder with a team of clever lawyers screwed a great company through bogus patent suits. I hope Rim bounces back, too.
it's = "it is"; its = possessive. E.g., it's flapping its wings.
The reason I didn't get a Treo was the data plan that they wanted to sell me.
I got a Samsung A900. It supports Sprints new Power Vision high speed network. I can surf to any site including slashdot, I can get my email, set appointments on my calendar. It is also super small and has a great screen. The battery only lasts for one day but I can live with that.
The current Treos that support high speed all run Windows. I have heard very mixed reviews on them and Verizon charges a lot more for the data plan for the Treo than other phones.
I will look a the the Treo when they have there new Linux based PalmOS and the Data plan costs the same as my current one. Oh and PUT SOME RAM on the bloody things!
See my blog http://ilovecookes.blogspot.com/ for light hearted technical information.
The Treo 700 is a Windows CE based device. The 650 will be the last Palm OS based Treo.
I own a Treo 600 and I really like it, but I too do not want a Windows CE based device, so the 600 will probably be my last Treo.
Avoid Missing Ball for High Score
Blackberries SUCK. They are slow, delete messages with the swiftness of molasses, have few applications, can't use the screen for any interaction, and more. With the combination of GoodLink for email syncing to Exchange, the Treo is a winner. RIM's solution is really FAR in the past. Just because you are the biggest, doesn't mean you're the best. With RIM's legal troubles they have let open the floodgates to let others see that there are better solutions than the 'market leader'.
This, coming from a person who managed both Goodlink (with Treos) and a Blackberry Enterprise Server. People get so touchy with their devices that they don't want to switch (NO, I LOVE MY BLACKBERRY NO TREO FOR ME! -- and vice versa).
The price is always right if someone else is paying.
The fact that a Wall Street Journal reporter does not know that you need GoodLink to make a Treo better than BlackBerry does not surprise me.
I've got a 650. It was my first Palm device, and I can now not live without it. I am a Professional Sound Tech, and now could not live without having internet and email coming to a device in my pocket. There is not an email push(yet), but it is coming. I automatically download my email every hour, which is fine for me. I currently use my treo for a movie player, mp3 player, cell phone, email reciever, computer remote control, and personal organizer. Go buy one.
I actually have used both a Blackberry and a Treo 650 simultaneously for work (BB for email, Treo for phone features). Recently I installed the Cingular "Xpress" software. It can work with corporate email that does use a redirector but is actually pushing the email to my Treo. Sent items are synched, email read on the Treo are marked as read on my desktop, Calendar is synched, I can search corporate contact lists, etc. Not too bad. I haven't picked up my Blackberry in about a month.
The worrying is over now and we're sticking with BB/BES.
I just don't think that the Windows Treo has had enough time to gain that kind of traction. It's appealing but I don't know if people are hyped enough about the Windows Treo for it to be killing anything in the marketplace. I would expect the next iteration to be a real killer!
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I had a Treo 600, and it was a catastrophy, so much that after a lot of arguing (and having to put some money in) I got a 650. ...and all the problems have gone.
I also seen and SPV 500 in use and the Treo is faster, with a very good keyboard.
The other keyboard-equipped phones I've seen are too big. (and the blackberry is an ugly brick IMHO)
Here's the score on Palm and its Treo:
Hardware: Famously prone to failure.
Software: Palm thinks so highly of its PalmOS that it has switched over to Windows Mobile!
If you *did* like PalmOS, as I did, this is not an encouraging sign about Palm's support for the platform (you still can't make an appointment starting at 11 pm and ending at 12:30 am, or view national holidays, on the Calendar).
If you don't like PalmOS, well, you may be one of the first Windows Mobile fans on the planet, or you're shopping for a Nokia.
Anyone that seriously shops for a mobile email platform comes to only one conclusion. And if they then choose a Treo, which costs much more, weighs much more, and performs comparitively poorly, they deserve what they get.
I also can't fathom anyone that looked at the patent/lawsuit issues as likely to stop RIM. The Fed is too big of a client, the product is too popular.
I was an early Handspring Visor adopter, I found much utility in Palm OS, but once I carried a Blackberry for a few months, all that was history.
Want mobile email cheap? - get a Sidekick. Want a lot of gadgety features, a lot of applications, and a keyboard? Get a Treo. Want a well-designed wireless email solution with GPS(7520) and a blossoming development climate - Get a Blackberry.
Given the battery life of mobile Windows devices - they aren't even in the running.
I had 3 600's and 1 650 and all 4 of them had the buzzing in the earpiece and audio to the caller when the bettery would get down to 50% or less. also random lockups that take a reset to get it back are 100% unexcuseable on a phone. I can not have my phone lock up and not recieve calls because the hardware was not proven to be robust enough.
Palm's in general have been great. but they always failed horribly when they tried to marry them to a cellphone. I had the origional Qualcomm Palm unit and it sucked horribly in life and stability. Then I have tried off and on the treo's and all of them had a major flaw that makes them useless. The flip treos would break their hinges within days of getting it, the 600 and 650 have lockup issues and a shielding design flaw that palm refusesto fix (It's even in the 700's! I know of 2 people that have the 700w and they get the buzzing when the battery is lower than 1/3rd.
until they decide to quit making them cheap and put time into making a robust pda/phone that will last more than 12 months they are not practical.
Do not look at laser with remaining good eye.
There is so much more you can do with a Treo
In the quarter ended in late November, Palm sold 602,000 Treos, nearing the 645,000 new subscriber accounts that RIM signed on in the same period.
Internally, Palm executives say they believe that the Treo will outsell BlackBerrys by the end of this year.
Here's what's happened so far:
1. Company's reliability goes into question
2. Consumers look for alternatives
This is what Palm is hoping is #3:
3. Competitors overtake market
However, this is what is really happening:
3. Company's reliability no longer in question
4. Consumers stop looking for alternatives
Yeah. Maybe they would have outsold Blackberrys had the lawsuit kept on chugging or RIM lost. Unfortunately for Palm, that did not happen. Whatever edge they had during the lawsuit is now gone. How can you predict continued growth when the market changed in the past month with the conclusion of the lawsuit?
Jack Bauer uses one in 24. The best feature it has is that you can program a smart card to blow up when you put it in an enemy intelligence agent's treo. Bones also uses one of these for mapping underground tunnels. Can your blackberry do that? I didn't think so.
Having pissed away a pretty penny on my own Treo a few months ago (Verizon), I can say that this device is silly for anyone who has a laptop and doesn't travel 90% of the time.
Yes, the Treo can do lots of neat thing, but I'm tired of looking like a clumsy retard everytime I need to answer a call.
Math is math. Regular expression is regular expression. The tools are there. The future is now.
I can tell you I love my Treo, and I also had both for a while, but I always had to have my Palm with me for the things it did, and though I agree, email is superior on the blackberry, it's not good enough that I want to lug around another device. With my 4g SD card it's a better mp3 player than an Ipod Nano (well, better for me because I think ITunes is the devil). I have a a kickass GPS on it, so I can fly from city to city, and be able to rent a car and get to wherever the heck I need to be. With pssh I can take care of things I need to on servers anywhere, and with the browser (which also is not the best in the wireless space, but good enough for me) I can read my bloglists while riding in on the train
Nothing great was ever achieved without enthusiasm
Man, that sucks. I have something like 15-20 acquaintences who have them and I haven't had the problem, my two roommates haven't, and none of our friends have. Sorry you had such bad luck!
For companies with Microsoft Exchange or IBM Domino as their mail system, Good Technology provides a product called GoodLink that offers full push email for the Treo and some would argue with an even better user experience than Blackberry. Good's product is #2 in the enterprise market behind Blackberry and is installed and being used in more than half of the Fortune 50. Good does not offer a consumer or individually purchasable product so they are not as well known as some of the consumer offerings, but they've clearly established themselves in the enterprise. Further a significant portion of Treo's business in the enterprise is running GoodLink and a significant portion of Good's overall business is on the Treo as it has been the most successful smartphone to date here in the U.S..
Screw 'em both. Symbian on Nokia seems impressive to me.
Yes but the users who thought that RIM may disappear were idiots anyway. We'll push them to Palm and AOL and be done with them.
-M
when you see the word 'Linux', drink!
There's lots of reasons people are switching from Palm -> Blackberry besides push e-mail. Lets be realistic, if polling every 5 minutes isn't good enough or frequent enough for you, you should probably just sit at your desk all day.
The interface is much smarter than the palm. The wheel is key. It's one-handed, very acurate operation. The stylus (which previous posting on Slashdot said may be removed) is inacurate and the touch screen requires two hands. Awful when driving.
The applications are just plain smarter in many ways, but still have a way to go. The licensing on the Blackberry has yet to be cracked- so developers love it because the security for registering software is great.
Use a Blackberry and you'll find Palm just so darn frustrating to use.
-M
when you see the word 'Linux', drink!
The increased popularity of Treos will be all for naught if they are still flakier than pie crust. Imagine all these new excited business customers calling their cellular carriers twice a week about how their non-Blackberries keep locking up, dropping calls, and so forth. They'll wish they could get out of their contracts/layouts and switch to Blackberries. (Not claiming BB's are all the sh!t, but that the Palms... are sh!t. Buy your local PDA-phone support person a beer, he or she needs one.)
Laughter is the Spackle of the Soul.
I beg to differ that lots of people are switching from Palm to Blackberry. In fact, Palm Treo sales are growing much much faster than Blackberry sales and Palm predicts they will surpass Blackberry by the end of this year in incremental new sales. The Treo with high quality software is arguably easier and better than the Blackberry, even for one-handed operation. The Treo has a 5-way control (not a joystick) in the center of the device and with good software can be easier to use one-handed than the Blackberry. The Blackberry has scroll up, scroll down, click and back. That's it for one-handed use on the Blackberry. If you want to go left or right, you have to hold down a shift key while you scroll the wheel (hardly a one-handed operation). The Treo, on the other hand, has left, right, up, down and click and four other buttons all within one handed reach giving you full one-handed navigation. While nobody should be recommending extended use of a smartphone while driving, I'll happily pit a Treo with good software against a Blackberry with its software for one-handed use. At best, they'll be even. At worst, the Treo will be able to perform a number of additional one-handed operations that the Blackberry will require the second hand for. For more advanced uses, try opening a browser page on a Blackberry and navigate among the links on the page. A browser page, even on a smartphone screen is fundamentally a two-dimensional object. Intuitive navigation requires left/right and up/down movement. Yet, the blackberry only has up/down controls built-in. The Treo, on the other hand, has full left/right and up/down controls built-in for one-handed use. And further, if you really want the most intuitive (though not one-handed use), you can just pull out the stylus and tap on the link you want in your page. That's the way browser pages were meant to be used. Email and browser are just two applications. The Treo's model is designed to support full two-dimensional navigation, the Blackberry is not. As other applications become popular (other business applications or entertainment), the Treo is just that much more flexible and adaptable to the needs of those applications. The Blackberry can do one thing pretty well, but we're starting to see the cracks in it's single purpose design. Remember Wang? The best word processor in the world. Dedicated to doing great word processing. But it was soon surpassed by the more flexible, general purpose and more open PC platform and its range of word processing choices and other applications. Will the same thing happen to the Blackberry? You can draw you own conclusions, but the parallels are surprising.
One thing Palm does not understand (anymore) is KILLER. As in killer application. Right now, in the corporate (and more and more in the private) world the killer app is simple/y mobile e-mail. Unfortunately (from my personal point of view) scheduling also must be compatible with Microsoft Outlook. Nothing more nothing less. If they do not do it right now with mobile e-mail they will be history. It is this simple. I used to love Palm(s). Since I got my BB and my Palm causes Outlook to hang when I sync I love my BB more and more even though the user interface sucks big time compared to my Treo 650. OK and finally get some Voip and WLAN into your smartphone for us /. smart asses!
From 4 feet in the air, you'll see why Treo has no hope of catching up.