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AOL to Enter the VoIP Ring

FiveDollarYoBet writes "Looks like AOL is entering the VOIP racket. The service is free but it's really a Skype clone with a copper local number. They're also going to offer an unlimited version for $14.95 a month but you have to make the calls from your computer. It'll be interesting to see if it's more of a IM live chat or a true VoIP. The article also outlines their plans to take on MySpace in the near future."

93 comments

  1. bad slashdot! by neomage86 · · Score: 0, Troll

    news for nerds?

    1. Re:bad slashdot! by jsnipy · · Score: 1

      I hear that they are going to start offering coffee over broadband.

      --
      -- if you mod me down, I will become more powerful than you can possibly imagine
  2. I don't like POV summaries. by Avillia · · Score: 2, Informative

    "It's really a Skype clone on copper" really shouldn't have been included.

    Of course, then again, I'm a Wikipedia Editor.

    And, of course, I need more negative karma.

  3. I can hear it now by castlec · · Score: 4, Funny

    You've got Phone Call!!

    --
    When I tell an object to delete this, am I killing it or telling it to kill me?
    1. Re:I can hear it now by brogdon · · Score: 2, Insightful

      "You've got Phone Call!!"

      Based on this article from earlier today, I would think it'd be more like "You've Got Wiretap!"

      --


      This tagline is umop apisdn.
  4. Ya! by kitsunewarlock · · Score: 3, Insightful

    And once again AOL offers us another paid service any person can spend 15 minutes learning to get absolutely free and legal! Pity time and warner.

    --
    Ginga no Rekshiya Mata Each page.
    1. Re:Ya! by no_mayl · · Score: 3, Insightful

      Just good marketting.
      I'm old enough to remember the days when Compuserve (before being bought by AOL) had real TCP/IP that allowed Minix users to connect over a modem while AOL had some hacked up custom protocol that worked by replacing all network related apps on windows.

      Look who's still around...
      That's Marketting with a capital M
      or maybe just lazy/ignorant users.

    2. Re:Ya! by BoneFlower · · Score: 3, Interesting

      The average net use cannot figure it out in 15 minutes. A good chunk of them would be unable to figure it out if given full documentation written for their literacy level, *and* they dedicated the entirety of their being for their entire lifetime to meeting the challenge.

      Never underestimate the stupidity of your average netizen. There are people I get calls from where I am left wondering how the fuck they are sufficiently intelligent to succesfully sign up for the service, or how their much smarter friend who actually signed them up could possibly have been persuaded to unleash such a monster on the net.

      People are fucking stupid. Work a hell desk for the general public and you will understand completely why people need AOL to dumb things down for them. That is why AOL has succeeded thusfar, and why they probably will succeed with this. This stuff might not be for people who understand they need their computer out of the box before their ISP can get them online(hey, at least she knew she needed a computer at all), but believe me, a lot of internet users aren't even that qualified.

    3. Re:Ya! by Sique · · Score: 1

      It works with bottled water, why not bottled services?

      --
      .sig: Sique *sigh*
    4. Re:Ya! by zakezuke · · Score: 4, Interesting

      > And once again AOL offers us another paid service any person can spend 15 minutes learning
      > to get absolutely free and legal! Pity time and warner.

      According to TFA you get an inbound phone number with this sucker, for free. That's kind-of spiffy, that's almost worth running AIM. Think about it, your stuck at an airport abroad but you have your laptop and WiFI. You need to contact your non-technical person so you hit the website and msg their mobile, and boom "you've got a phone call".

      Now color me ignorant, but show me another service that would permit free incomming calls without a monthly fee.

      --
      There is no sanctuary. There is no sanctuary. SHUT UP! There is no shut up. There is no shut up.
    5. Re:Ya! by Anonymous Coward · · Score: 2, Informative

      http://www.sipgate.co.uk/ offers a free local number in the UK (and other countries i believe) when you sign up.

      http://www.gizmoproject.com/ has a nice softphone application which, from looking at the Mac OS X 2.0 test version, will soon allow you to set it up for 3rd party SIP services. There are other softphone apps out there, but Gizmo's is the nicest cross-platform one IMO.

    6. Re:Ya! by Oldsmobile · · Score: 1

      AOL is like this weird blob or amoeba that takes over everything on the internet and then clones it. Yet every clone it produces is somehow inferrior to the original.

      Strangely enough, this does not dissuade millions of people of going with the clones instead of the real deal.

      --
      Some say he is made with ascii, others that he is eyeballed daily by millions. All we know is, he is known as the Sig
    7. Re:Ya! by Fred_A · · Score: 4, Interesting

      What's odd is that their current offer in France is an ADSL modem with an (optionally) included voip handset meant to replace your regular phone.

      Why don't they do the same in the US ?

      In France having a lot of stuff included is the norm for ADSL offerings and I know the US lags a bit because of the low population density, but adding a handset to a modem isn't that hard. Or do they target dialup users ?

      And for 6.90€ extra, you can change the colour of the modem! Yay!

      The ISP that typically sets the trend for bundling gadgets here is "Free". Currently their ADSL2+ offering comes with a kit consisting of the ADSL2+ modem with 1 USB port, 5 Ethernet ports, a WiFi Mimo interface, a phone interface. Then there is the multimedia hub with the TV tuners (including HD), a terrestrial digital tuner, a number of connectors (SCART, etc, including HDMI, S/P DIF), WiFi link to the ADSL modem and a remote. All of this is actually Linux based ;)
      You can also stream your computer's content to your TV on your LAN through VLC via the multimedia hub.

      The kit comes with the TV (through ADSL in a VLC like stream), free phone and ADSL2+ for 30€ per month.

      Why anybody would pick AOL over something like that is beyond me...

      --

      May contain traces of nut.
      Made from the freshest electrons.
    8. Re:Ya! by zakezuke · · Score: 1

      http://www.sipgate.co.uk/ offers a free local number in the UK (and other countries i believe) when you sign up.

      http://www.gizmoproject.com/ has a nice softphone application which, from looking at the Mac OS X 2.0 test version, will soon allow you to set it up for 3rd party SIP services. There are other softphone apps out there, but Gizmo's is the nicest cross-platform one IMO.


      Looks like gizmo is $3.00/month for inbound calls. Not a bad deal.
      The "sipgate" is saying "Customers who sign up with sipgate for geographic phone numbers in the UK, must reside within the UK." Looks like I could get a number in Germany, which could be handy.

      But this aim deal sounds like it's free...

      --
      There is no sanctuary. There is no sanctuary. SHUT UP! There is no shut up. There is no shut up.
    9. Re:Ya! by FireFury03 · · Score: 2, Insightful

      And once again AOL offers us another paid service any person can spend 15 minutes learning to get absolutely free and legal!

      How is this different to almost any other consumer-level paid-for thing in computing? Lets see:

      1. SkypeOut is a single closed service with vendor lockin. There are hundreds of SIP->PSTN gateways out there where you are *not* locked in and can get a better deal. However, many people still use Skype because of marketting and lazyness. I was talking to someone (who is Pro-open-standards) the other day who was telling his parents to use SkypeOut rather than a SIP service - the reasonsing was that because Skype is locked into a single vendor it's easier than deciding which vendor to use and endtering those login details into your SIP client. Yes, vendor lockin really does make the lazy people happy because someone else has already made their decisions for them.

      2. Most people spend money on MS Office. Why? They can get OOo for free and it probably doesn't lack any features they want anyway.

      3. People buy stuff like Windows Mediacentre - why? MythTV is free.

      The list goes on, I'm afraid many people don't know or care enough to go for the cheaper alternative. Whoever has the best marketting will always take a big chunk of the market, no matter how bad the product compared to the competition.

    10. Re:Ya! by Anonymous Coward · · Score: 1, Interesting

      > Looks like gizmo is $3.00/month for inbound calls. Not a bad deal.

      Yeah, Gizmo charges. What i was saying is that Gizmo makes the nicest softphone application. At the moment it's hardcoded to use Gizmo accounts, but the 2.0 version that's currently in testing (for Mac OS X) seems to support 3rd party SIP/IAX providers.

      Since Sipgate only providers Windows software once the 2.0 release of Gizmo is out they'll be a consistent softphone out for Windows/Linux/Mac that'll work with any SIP provider.

      > The "sipgate" is saying "Customers who sign up with sipgate for geographic phone
      > numbers in the UK, must reside within the UK." Looks like I could get a number in
      > Germany, which could be handy.

      Their are other providers out there that do similar.

      http://www.voipuser.org/ provides a non-geographic UK number that can be pointed towards any SIP number for free.

      http://www.voipstunt.com/ provides a free number in several countries. I believe they require a small fee (10Euro for 3 months i think) which gets you unlimited calls to many countries for free, and cheap calls to many others (which comes out of the 10Euro you've paid). Voipstunt only has Windows software but, again, they are SIP/IAX providers so any softphone should be able to connect (including the forthcoming Gizmo 2.0 ^_^).

      I don't personally have any experience with any of these companies except Gizmo, which suits my needs perfectly. I have one of their UK local call-in numbers and it all works with no problems at all.

    11. Re:Ya! by FireFury03 · · Score: 1

      Now color me ignorant, but show me another service that would permit free incomming calls without a monthly fee.

      www.voipuser.org

      Infact, pretty much all of the SIPPSTN gateways do freebee DDIs.

    12. Re:Ya! by TapeCutter · · Score: 4, Insightful

      That is why AOL has succeeded thusfar..

      It's also the reason we have to put up with the concerted effort to take over your browser, spam your inbox, ect. People actually buy shit from random pop-ups and emails. AOL will happily promise to shield you from all the "hackers" for a fee. From what I can tell, (I'm not from the US), they are basically aimed at people who (for whatever reason) cannot use a browser for more than five minutes without calling a help desk.

      If AOL suddenly had a change of heart and tried to educate their users about "the tricks of the trade" they would loose their (sizable) section of the market, it is in their interest to "help" their users and at the same time treat them as mushrooms.

      "The average net use cannot figure it out in 15 minutes."

      I agree. Whatever your opinion of AOL, there are plenty of people who are willing to pay for someone else to "work it out" for them Many of them don't want educating, they want a device like a preset home theater where they only have a few buttons to remeber to get what they want. Push the wrong buttons (like 'mute' or 'AV3') and they simply call in a TV repairman (or pester a relative) to "fix it".

      "People are fucking stupid."

      I don't see that behaviour as automatically stupid, sometimes it is just willfull ignorance. All through the 80's I repaired my own cars and bikes, now my car looks like a dishwasher under the hood and tells the mechanic how badly I have neglected it (error codes). I have a good enough idea of how my car works to spot bullshit, but spare me the details, what's it going to cost and how long will it take?

      OTOH: Browse at -1 to see the stupidity of people on the net. While doing so remeber the 'netizens' who created the often nonsensical, bottom-dwelling posts were at least smart enough to work out how to post them.

      --
      And did you exchange a walk on part in the war for a lead role in a cage? - Pink Floyd.
    13. Re:Ya! by Anonymous Coward · · Score: 0

      Its called a cell phone... which most people seem to have these days...

    14. Re:Ya! by Pastis · · Score: 1

      The coolest part is the new Wifi gateway. If you have a Wifi enabled phone and free, the phone calls goes through VoIP when you are at home ... and when you are close to another FreeBox!

      So free phone calls from mobile to land line.

      Now if you live in Paris, where many users have Free, the VoIP grid is getting big and you get you don't get to pay your landline phone calls (almost) wherever you are.

    15. Re:Ya! by uniqueUser · · Score: 1
      Think about it, your stuck at an airport abroad but you have your laptop and WiFI
      That would be awsome... But in my location (Comer Georgia USA) I only have one option for land line phone service (AllTel). And only one option for high speed internet (AllTel DSL). In order to get the DSL, I must also buy the local phone service. Even if I had AOL this would still cost me out the ass.

      Local Phone: $35.00
      DSL: $29.95
      AOL: $X
      AOL VoIP: $14.95
      -------------
      Total: $79.90 + X
      --
      GENERATION 25: The first time you see this, copy it into your sig on any forum and add 1 to the generation. Social exper
    16. Re:Ya! by johnw · · Score: 1
      Push the wrong buttons (like 'mute' or 'AV3') and they simply call in a TV repairman (or pester a relative) to "fix it".

      I used to live next door to an oldish lady who had (for reasons I don't pretend to understand) about 8 VCRs in her living room, along with a slightly larger number of remote controls. I was endlessly getting called in to help her because, "My video doesn't work". Every time I'd find she'd been fiddling with the cables and had muddled up the remotes. I'd wire up just one VCR to her telly, put all the remotes but two (one for the telly and one for the working VCR) in a drawer and leave her with it all working, asking her not to attempt to re-configure it. And a few days later I'd get called again.

      She always maintained that she didn't fiddle until it stopped working and that all her adjustments were attempts to get it going again.

      John
    17. Re:Ya! by jb.hl.com · · Score: 1

      I'll bite.

      1. SkypeOut is a single closed service with vendor lockin. There are hundreds of SIP->PSTN gateways out there where you are *not* locked in and can get a better deal. However, many people still use Skype because of marketting and lazyness. I was talking to someone (who is Pro-open-standards) the other day who was telling his parents to use SkypeOut rather than a SIP service - the reasonsing was that because Skype is locked into a single vendor it's easier than deciding which vendor to use and endtering those login details into your SIP client. Yes, vendor lockin really does make the lazy people happy because someone else has already made their decisions for them.

      PSTN stuff aside, most of the people the other guy's parents know will likely be using Skype. If they were using a SIP service, they would not be able to call those people, or indeed the millions of other people using Skype. It's called a network effect, look it up.

      2. Most people spend money on MS Office. Why? They can get OOo for free and it probably doesn't lack any features they want anyway.

      MS Office has a shiny CD which you insert into your PC and click next a few times with, OOo has to be downloaded. Not to mention, OOo has enough UI differences to make it a pain in the hole for anyone familiar with MSO to use, and is slow as hell. The ODF default thing is obvious as well.

      3. People buy stuff like Windows Mediacentre - why? MythTV is free.

      MythTV is absolute HELL to set up. Freevo is even worse. If you want something that plugs and plays, Media Centre is the way to go. MythTV's OK for people who are willing and able to bugfix something, but most people aren't. They just want to go to the store, pick up a generic box and plug it in.

      The list goes on, I'm afraid many people don't know or care enough to go for the cheaper alternative. Whoever has the best marketting will always take a big chunk of the market, no matter how bad the product compared to the competition.

      Sometimes the cheaper alternative is unsuitable, more complex or just plain crap. You may as well wonder why people still shop at say Waitrose rather than Tesco (Brit supermarkets for anybody completely confused by that). Some people just appreciate the extra quality, and the extra niceties that go with a higher price; Tesco's cheaper but if you want stuff carried to your car then you're going to have to do it yourself...same thing.

      I wouldn't blame Skype's success on marketing by the way, I've barely seen any round here.

      --
      By summer it was all gone...now shesmovedon. --
    18. Re:Ya! by FireFury03 · · Score: 1

      most of the people the other guy's parents know will likely be using Skype.

      What makes you say that? I can see no evidence that the parent poster knows anyone on Skype. Infact the parent doesn't mention *anything* about Skype at all.

      If they were using a SIP service, they would not be able to call those people, or indeed the millions of other people using Skype.

      And indeed noone on Skype can call people using SIP. I'm not sure what your point is here, you seem to be arguing against a statement I didn't make.

      MS Office has a shiny CD which you insert into your PC and click next a few times with, OOo has to be downloaded.

      The parent poster said "another paid service any person can spend 15 minutes learning to get absolutely free". I'm not sure how you are disproving this - yes, MS Office comes on a shiny CD, whoopy-do, but probably all the functionality a typical home-user needs is available for free in OOo (or similar). It is an example of a paid-for product which does much the same as something available for free.

      MythTV is absolute HELL to set up. Freevo is even worse.

      Really? I had no problems setting up MythTV.

      Sometimes the cheaper alternative is unsuitable, more complex or just plain crap.

      Sometimes, yes, but you're not saying anything to make my point moot - the original poster commented that AOL were (once again) offering a product which offers similar features to what's already available for free, I was simply pointing out that it's a pretty common case anyway, not just AOL. Many paid-for products are available with similar feature sets to free products, yet the paid-for products still sell. This isn't necessarilly a bad thing, it's just a fact - people will pay money because they are too lazy or knowledgable to find the cheaper/free product.

      Infact, assuming AOL use SIP, having a big name like AOL marketting a service using the industry standard, open protocol is good. Especially since they're marketting it to the technologically inept, which is the same market as Skype - with luck it'll make a significant dent in Skype's market share and give the open protocol a boost.

      I wouldn't blame Skype's success on marketing by the way, I've barely seen any round here.

      I bet you've seen more about Skype than any other VoIP service though. I'm not just talking about explicit marketting, I'm talking about magazine articles, word of mouth, etc too.

    19. Re:Ya! by zakezuke · · Score: 1

      Its called a cell phone... which most people seem to have these days...

      I said "airport abroad". Cellphones are ultra handy, when they work. Mine did not in Monterey. But WiFi did.

      --
      There is no sanctuary. There is no sanctuary. SHUT UP! There is no shut up. There is no shut up.
    20. Re:Ya! by zakezuke · · Score: 1

      I don't personally have any experience with any of these companies except Gizmo, which suits my needs perfectly. I have one of their UK local call-in numbers and it all works with no problems at all.

      I was unaware of these options, and I thank you for sharing them. I might even take the time to sign up for one as a UK number "may" be handy for dealing with people in the UK. However, I presume what AOL is offering is a US based number. That would be "so" ultra handy for someone like my self in North America... esp among the residence of Mexico who deal with the US/Canadian residence. Heck, kinda handy for Canadians as well, though decent phone rates are easier to find between US and Canada. Mexico is another ball of wax in this regard.

      --
      There is no sanctuary. There is no sanctuary. SHUT UP! There is no shut up. There is no shut up.
    21. Re:Ya! by TapeCutter · · Score: 1

      Hehe, I had an retired guy next door who was the same, after a while I trained him to call me and say "I've pushed the wrong button again" before fiddling. OTOH: The same guy could rebuild a tractor with a pair of knitting needles (ok, slight exageration but you get the idea).

      --
      And did you exchange a walk on part in the war for a lead role in a cage? - Pink Floyd.
  5. Already? by RareButSeriousSideEf · · Score: 2, Insightful
    Is it just me, or - not that they were ever early birds - is AOL getting to the party later and later with each forage into a new market?

    ...We're sorry, the number you have reached does not accept calls from AOVoIP users. Please try your call again through a more standards compliant provider.

    1. Re:Already? by qortra · · Score: 4, Informative

      They've had user to user voice communication for quite a while now (long before Google for instance). Moreover, (AFAIK) they are the only IM service to allow PSTN termination; Skype was never really an IM service (it was primarily VOIP). The real contenders in this particular market (text IM services integrating voice communications) are MSN, Yahoo, AOL [AIM], and Google [Talk]. Of those, aren't they now the early bird?

    2. Re:Already? by RareButSeriousSideEf · · Score: 1
      True 'nuff; I was discounting the previous generation of voice-over-IM features as far as being real "in the VOIP game" offerings. I guess I've just always identified "real VoIP" with SIPPhone & Vonage, since they were more geared towards PSTN termination, and towards just generally being more faithful incarnations of the familiar telephone earlier on.

      When I started using SIPPhone, voice on Yahoo IM was still pretty unusable (YIM 4.? - 5, IIRC). That made a substantial jump in quality in 6, but that was about 3 minutes before I reached the end of my attention span for IM in general.

      I still dig SIPPhone though. Of course, could be I'm just too deep in the cult of Robertson...

  6. Triton by TubeSteak · · Score: 3, Insightful

    I bet if you want to use this, you're going to have to DL AIM's new "Triton" client (maybe they'll make it work with the older 5.x versions) and the ViewPoint advertising that comes with it.

    I can't imagine that AOL would make this a standalone product.

    So it will be ad supported, one way or another, if for no other reason than AIM already has ads built in.

    TANSTAAFL, unless you block the ads, which the vast majority of the user base has no clue how to do.

    --
    [Fuck Beta]
    o0t!
    1. Re:Triton by Tavor · · Score: 1

      Not to mention that Triton all but forces the use of the AOL Browser. Ugh. Color me unimpressed, especially since I've used Firefox since Phoenix 0.1 (Yes, I really am a die-hard user. I also liked the Phoenix name better)

      --
      Windows has detected an undetectable error.
    2. Re:Triton by Moqui · · Score: 1

      It loads up the IE AOL-branded browser on startup, but it doesn't require it's use. Other than the 4 seconds it takes to let it load and close, it shouldn't be too much of a turn-off.

  7. Whut? Whut? by zephc · · Score: 5, Funny

    kan u here me know?!? LOLZ!! :::hugs:::

    --
    "I would say that 99 per cent of what my father has written about his own life is false." - L. Ron Hubbard Jr.
    1. Re:Whut? Whut? by Hillgiant · · Score: 1

      me too!

      --
      -
  8. Decent headstart to compete against MySpace by Anonymous Coward · · Score: 3, Insightful

    AOL has always had a pretty family-oriented image, which was probably to their disadvantage in certain demographics but maybe not entirely in this case. At a time when there's a lot of concern about the so-called dangers of MySpace (child predators, etc), AOL could leverage their family-friendly image to tout a MySpace-like service that is also "family friendly": more safety features to protect children, parental controls for parents, and a number of other features that would score points with concerned parents.

    Whether a service like that will get them anywhere near as big as MySpace is anyone's guess, but it would definately take advantage of both the current concern over MySpace's complete openness and AOL's current image. Plus, if the government really does require sites like MySpace to raise their minimum age to 18 and enforce age verification, there will be an entirely new market (12-17 year olds) for a kid-friendly MySpace, one that AOL could fill quite well for the reasons stated above.

    1. Re:Decent headstart to compete against MySpace by Patrik_AKA_RedX · · Score: 1, Insightful
      and a number of other features that would score points with concerned parents.
      You misspelled "lazy".
  9. "Skype clone"? by Phroggy · · Score: 1

    What makes it a "Skype clone"? The user interface? The protocol? The marketing?

    --
    $x='S24;r)>63/* h@<5+oZ)32"5cz';$me='phroggy'x$];
    $x=~y+ -xz+\0-Tx+;print$_^chop$me for split'',$x;
  10. I can see it now... by uvajed_ekil · · Score: 3, Insightful

    AOL Phone = plenty of incoming calls that are mysteriously lost, a staggering number of incoming telemarketing calls that get through to sell you replica watches and internet porn (despite your number being on the national "do not call" list), having to listen to ads before you get to your voicemail, you eventually paying way too much, and intelligent people nolonger taking you seriously.

    --
    This is a hacked account, for which the owner can not be held responsible.
  11. well DUH by myspys · · Score: 2, Insightful

    The service is free but it's really a Skype clone

    You could say that about more or less ANY VoIP-system.

    Skype does VoIP, so any VoIP-system is bound to be more or less a clone of it.

    duh

    1. Re:well DUH by FireFury03 · · Score: 2, Insightful

      You could say that about more or less ANY VoIP-system.

      Skype does VoIP, so any VoIP-system is bound to be more or less a clone of it.


      Actually, I'd say that Skype is the clone - SIP and H.323 have been around a lot longer than Skype. The only reason Skype have succeeded is marketting - open protocols have been doing the same job years before Skype came along, Skype just marketted their closed clone to the general public.

  12. Its a good thing its Unlimited by masterpenguin · · Score: 3, Funny

    You're going to need that unlimited plan to get in touch with tech support

  13. Welcome by Anonymous Coward · · Score: 0

    You've got stalker

  14. OMG Poniez!!!!!!!!!11 by Anonymous Coward · · Score: 0

    We'll all wish we were deaf.

  15. Will this really change anything? by Mikachu · · Score: 1

    I mean, will it really attract any new users? People who dislike AOL will not change their minds, and people who like AOL will start to use this, but I can't really see it affecting the market.

    1. Re:Will this really change anything? by Giometrix · · Score: 1

      There's a whole grey area in-between that don't give a shit either way. This is another AOL attempt to grab this market. AOL is currently the most expensive ISP, so they've better be offering a bunch of "extras."

      --
      Download free e-books, lectures, and tutorials at bookgoldmine.com
  16. VOIP is a racket? by DrXym · · Score: 1

    Why does the submitter think VOIP is it a racket? Being able to phone a US landline from Europe for 2 US cents a minute with Skype doesn't sound like a racket. It sounds like a positive bargain.

    1. Re:VOIP is a racket? by Melkhior · · Score: 1

      Actually, with the new triple-play offers from ADSL providers, calling the US from Europe can be free now. They simply have their own VoIP networks, and put a plug for any regular POTS phone on the router box. No computer needed (let alone dedicated software), and for the user there's no difference with a regular land line (except you can't use a modem or a fax on the line). I have to say, I don't see the point of using a computer to phone these days.

    2. Re:VOIP is a racket? by tepples · · Score: 1

      They simply have their own VoIP networks, and put a plug for any regular POTS phone on the router box.

      And if you need an extension on each floor of your house for "emergency" purposes, then what?

      except you can't use a modem or a fax on the line

      For people who rely on fax, do the telcos offer an add-on fax service?

    3. Re:VOIP is a racket? by Melkhior · · Score: 1
      And if you need an extension on each floor of your house for "emergency" purposes, then what?

      You use DECT phones (and pray power doesn't fail), or you stick with real POTS lines. Anyway, I don't see the difference with the VoIP-in-computer approach: both have the same problems wrt reliability ; but the integrated VoIP approach it a lot easier for the end user.

      It ain't perfect, but communications don't come much cheaper than free...

      For people who rely on fax, do the telcos offer an add-on fax service?

      The ADSL providers target private individuals who don't need a fax, not businesses ; beside, the country I know best and talk about doesn't have telcos - it has one telco, the former state monopoly. Everyone else is doing telephony over a network ; I'm not really sure if it's VoIP for everyone or if some do VoATM or Vo<whatever> ; but it ain't POTS, that's for sure.

      And e-mail is a lot better than fax anyway <geek smirking>

  17. Overuse of fighting metaphors? by noidentity · · Score: 3, Interesting

    What's with the overuse of fighting metaphors? Seems every third article or so is titled using a metaphor related to fighting. Most commonly it's "X to be the next Y killer?" Maybe some people need spend more time playing competitive video games.

  18. What about protocol ? by laplace_man · · Score: 1

    There's nothing about protocol. Is it going to be a proprietary protocol? That is the real question here ! Let this VOIP software compete on the same market. Make a common standard after things evolve enogh. There should be someone watching over this. In the early days there was just copper and some modulation around this question NOW we have greed that regulats this companys.I can just hope people are enough aware of this problem.

    1. Re:What about protocol ? by Moqui · · Score: 1
      I am a little confused at what you are concerned about. Proprietary standards for VoIP in general, or that the AOL product will be a closed software package (or both)?

      I am less concerned about AOL/Skype/etc. proprietary systems and what they could do with information that they glean from my use, than I am about the FCC and the US Government. http://hraunfoss.fcc.gov/edocs_public/attachmatch/ DOC-265221A1.pdf

      As technology has proven over the last few years, eventually an open-source solution will exist that rivals commercial systems. Whether said open-source solution will be strong enough to unseat paying users who are comfortable with their current product is to be seen. Besides, there is already a large swelling of open VoIP software coming to market -- but by the time any of this really could be of concern, something else will exist to transport our digital information :)

  19. Haven't I seen this somewhere before by SeaFox · · Score: 1

    It feels like old news, maybe just an extension of really old news.

  20. SIP? by krunk4ever · · Score: 1

    Think's there's any possibility that they'll use the SIP protocol?

    1. Re:SIP? by company+nuncio · · Score: 1

      What makes you think they don't use SIP? Or is it that you feel the service should be open to any soft phone client software?

      --
      Of course I don't speak for my employer. My employer doesn't speak for me, either.
    2. Re:SIP? by krunk4ever · · Score: 1

      because of the fact they claim for $4/mo, it'll work with Skype and Skype definitely doesn't use SIP and I don't think anyone's figured out how to connect to Skype peers with exsiting SIP clients.

      Another thing is there's a lot of hardware out there right now that supports SIP and allows you to use a regular phone for VoIP, so I'm curious if AOL's service will require you to be strapped to your computer or purchase their proprietary hardware (i.e. Skype) or would they actually be "nice" and use a well-supported protocol like SIP.

    3. Re:SIP? by company+nuncio · · Score: 1

      I think you might have misread the article:

      "Still, it's the first offer of a free number. To get a number that can be called on Skype costs about $4 a month."

      The $4/month is a comparison (free AOL tel # vs $4/mo Skype tel #). AFAIK there's no $4 Skype-compatible product. I'm fairly certain that AOL's using SIP, given that their previous VoIP effort used Level 3 as infrastructure.

      --
      Of course I don't speak for my employer. My employer doesn't speak for me, either.
  21. Road Runner VOIP VS AOL VOIP by masterpenguin · · Score: 1

    So Time Warner which owns Road Runner offers Digital Phone for 49.95 a month.

    Time Warner owns AOL and AOL offers VOIP for $14.95.

    As if we couldn't already figure out why the AOL Time Warner marrage didn't work out, the are apparently under cutting their own product.

    1. Re:Road Runner VOIP VS AOL VOIP by company+nuncio · · Score: 1

      But these aren't the same product. Digital Phone replaces your home phone service with VoIP underpinnings, cutting the cord to the phone company but your phones work just like they did before. AOL's product allows you to make and receive PSTN calls to and from your computer, like Skype does.

      --
      Of course I don't speak for my employer. My employer doesn't speak for me, either.
  22. This defines the lowest common denominator by NevarMore · · Score: 1

    An article about AOL in USA Today.

    God bless low the quality that the average American demands and respects.

  23. MODS by TapeCutter · · Score: 1

    Considering the content an OT mod for the post would be quite humourous, "troll" is a wee bit too harsh in my book.

    --
    And did you exchange a walk on part in the war for a lead role in a cage? - Pink Floyd.
  24. Yet another proprietary VoIP solution by Nurgled · · Score: 3, Insightful

    It saddens me that VoIP is going the way that IM went. I want something that will interoperate with everything else --including the traditional telephone network -- transparently. I don't want to have to care whether the person I'm calling uses Skype, or AOL, or Google Talk, or whatever. I just want to pick up my phone (software or hardware) and call them, like I can on the traditional phone network. Why does every new technology seem to degenerate into a mess of competing and deliberately un-interoperable implementations? How long will it be before the hacks of the IM world are repeated, and we end up patching up this mess with complicated multi-protocol client software?

    1. Re:Yet another proprietary VoIP solution by Anonymous Coward · · Score: 0

      VOIP is unlikely to go the same way as IM, and even IM is now starting to open up.

      MSN and Yahoo messengers are going to interoperate, AIM and Google Talk are also going to interoperate. Google Talk already users open standards (Jabber/XMPP) for IM and Audio chat. I give it another year or two before all the big IM networks are communicating over a standard protocol (Jabber/XMPP).

      Currently their are three main open standards for VOIP: SIP, IAX, and Jingle. Asterisk supports both SIP and IAX with Jingle being considered (i think).

      The Jabber Jingle specs have recently had additional specs defined that allows interoperation with SIP or IAX via Gateways, and according to a post on the Gizmoprojects forums by one of their developers Google has a JingleSIP gateway in testing that allows Gizmo and Google Talk users to voice chat together.

      SIP seems to be the dominant VOIP standard at the moment but i believe, with a bit more work, Jingle might well replace it and become the ubiquitous VOIP standard in 5-10 years.

    2. Re:Yet another proprietary VoIP solution by FireFury03 · · Score: 1

      I want something that will interoperate with everything else --including the traditional telephone network -- transparently. I don't want to have to care whether the person I'm calling uses Skype, or AOL, or Google Talk, or whatever. I just want to pick up my phone (software or hardware) and call them, like I can on the traditional phone network.

      Well, not entirely true - on the traditional PSTN you have to know that people use the PSTN and not something like Google Talk. But the PSTN is so ubiquitous that you can pretty much assume everyone has a PSTN connection.

      Anyway, Google Talk doesn't pretend to be a telephony service - it's an instant messaging system with some voice stuff on the top. At the moment there are basically only two IP telephony systems in common use - Skype and the thousands of people who use SIP.

      If someone is using SIP then you should be able to just dial their SIP URI, much the same as sending an email to someone's email URI.

      So really you only have to ask yourself: is someone using the industry standard IP telephony system or are they using Skype - if they're using Skype then they're pretty much cut off from the rest of the world and I'm sure Skype will eventually have to support SIP.

      It's worth remembering that SIP isn't just something that only open standards interest groups will care about (e.g. who uses XMPP except those of us who care about open standards? Everyone else is stuck on MSN) - the entire telephone industry is adopting SIP as part of the IMS PSTN infrastructure, it's not going to go away.

    3. Re:Yet another proprietary VoIP solution by jdbartlett · · Score: 1

      There's always Vonage. I've been using Vonage for more than a year without problem. They have some great features and a reasonable pricing plan ($25 includes free national calls and international calls that are cheap compared to most calling cards, especially when so many cards apply 'hidden fees'). There are a few features still missing - for years, people have been requesting some sort of call block, and a 'soft phone' (a software phone that allows you to connect your computer to the Vonage network through the Internet as opposed to using the modem - great for wireless networks) costs an extra $10 a month.

    4. Re:Yet another proprietary VoIP solution by FireFury03 · · Score: 1

      SIP seems to be the dominant VOIP standard at the moment but i believe, with a bit more work, Jingle might well replace it and become the ubiquitous VOIP standard in 5-10 years.

      If we were starting from scratch then yes, I'd say that XMPP is the right place to put VoIP (and many other private communication methods such as email). However, we're not starting from scratch - SIP has a lot of weight behind it and as the dominant and industry standard protocol it's not going away and things like Jingle just seem to be reinventing the wheel and diluting the compatability.

      The telephone industry is throwing a lot of money at SIP. The PSTN is slowly migrating from TDM based systems to IP. The intermediate step is SIGTRAN but the long term aim is to roll out IMS networks, which use SIP at the core. The telcos might not want to admit it, but the end of the PSTN isn't that far away, it will converge with the internet and using SIP for telephony will probably become as standard as using SMTP to send your emails.

  25. Cold Calling on Voip is pretty close then by rucs_hack · · Score: 2, Interesting

    If AOL are starting in on voip, then someone's going to start thinking about the potential of cold calling revenue. the only person I know still using aol is cancelling soon because they are bombarded with non blockable adverts within the aol client whenever the log in. I can see it now, coding late into the night, or playing games, and getting constantly interrupted by people trying to sell me insurance/double glazing/marital aids, whatever. If anyone starts it, it'll be aol, and as soon as someone does, everyone will. I imagine there will be an attempt to get voip users to accept that cold calling on voip is benificial to them, in much the same way that 'trusted computing' is useful (yeah, right).

  26. Conflict of interests by linvir · · Score: 1
    The following text may contain car analogies:

    I know it's been said before, but it's still shocking that it isn't seen as the main issue. Seriously, I don't give a shit about the quality of the service compared to Skype. If Toyota started selling petrol, the issue wouldn't be the quality of the petrol, it'd be "OMG TOYOTA IS SELLING PETROL". This is little different. Similarly, if Hitachi created its own TV channel, I wouldn't be asking how good the programs were, I'd be mentally noting not to buy any Hitachi equipment.

    This is a huge conflict of interests for AOL (as is their coming MySpace competitor), and this sort of thing is exactly what's fuelling the "tiered internet" bullshit. Start calling these things as they appear or you'll never catch them in time.

  27. Taking on MySpace using paranoia by malsdavis · · Score: 2, Interesting

    "The article also outlines their plans to take on MySpace in the near future."

    My bet is that "taking on MySpace" means a huge marketing campaign to 'warn' parents of the supposed 'dangers' of MySpace and how their expensive & restrictive system will be so much safer. Thereby getting the parents to force teenagers and such to switch.

    If AOL are lucky they may even be able to get the parents to pay a monthly fee to switch and 'ensure' their childs safety. Such is the paranoia spread by the mainstream media these days.

    1. Re:Taking on MySpace using paranoia by Anonymous Coward · · Score: 0

      Good speculation. I wouldn't doubt it if AOL went this way to promote their competing service at all. After all, fear is a great marketing tool.

    2. Re:Taking on MySpace using paranoia by Ash-Fox · · Score: 1

      > My bet is that "taking on MySpace" means a huge marketing campaign to 'warn' parents of the supposed 'dangers' of MySpace and how their expensive & restrictive system will be so much safer. Thereby getting the parents to force teenagers and such to switch.

      They'll probably emphasize on how murderers, canibals and pedophiles were found on myspace too, in a subtle way.

      --
      Change is certain; progress is not obligatory.
    3. Re:Taking on MySpace using paranoia by Moqui · · Score: 1

      And a number of slashdot users. That is enough to frighten most parents :)

  28. At least they're original. by Merle+Darling · · Score: 1

    Also this month, it will roll out AIM Pages -- a direct broadside on MySpace. If someone on your AIM Buddy List has an AIM Page you'll get an alert whenever that person adds something to it. One click takes you to it.

    So basically they're offering VOIP (like MSN/WLM) and linking blog updates to your IM profile (like MSN/WLM). IT'S MAGIC!

    --
    "Bother," said Pooh, as lightning knocked out hi%#&(F*@NO CARRIER
  29. VoIP humor by plorqk · · Score: 1

    I've been playing Oblivion a lot lately. When I saw the headline about VoIP Ring I thought of this:

    You've equipped the Ring of VoIP.

    What kind of stats would it have? Mind Reading?

    --
    When travelling, it's ok if the airlines lose your emotional baggage.
  30. Don't knock it till you try it. by wackysootroom · · Score: 1

    I see people bashing it either because it's not free for long distance or just because it's AOL. Let's wait until we can evaluate the service before bashing it. I don't expect too much out of it, but I'm holding off my wrath until I try it at least.

  31. well... by racebit · · Score: 1

    Looks like aol turns yet another ring into a dope ring

  32. OT: Re:Ya! by wawannem · · Score: 2, Interesting
    Just good marketting.
    I'm old enough to remember the days when Compuserve (before being bought by AOL) had real TCP/IP that allowed Minix users to connect over a modem while AOL had some hacked up custom protocol that worked by replacing all network related apps on windows.

    Look who's still around...
    That's Marketting with a capital M
    or maybe just lazy/ignorant users.
    As a former employee of CompuServe which was absorbed by AOL, I think I should weigh in on this issue. CompuServe is still around in multiple incarnations. One is a flanking brand to AOL's traditional dialup product. It was a way for AOL to provide a little bit of a cheaper dial-up with the intention of stemming customers from flocking away because of price. This product is called CompuServe2000 (or CS2K). This product was around before Netscape.net and isn't quite as low-price as Netscape, but is significantly less than traditional AOL. If any of you have ever used it, you would probably notice it is just AOL with a bunch of different logos and colors. However, CompuServe Classic still exists and has quite a few customers especially in places like Europe where people weren't upgrading their computers every year.

    As far as Marketing being the reason that AOL is still around, I would disagree. Compuserve was an old company that was started out of an even older company (H&R Block). CS had been around quite a bit longer than many of us have been alive. In fact, I remember celebrating some employees' 30-year anniversaries at CompuServe. IMO, CompuServe eventually lost in the marketplace because they didn't move quick enough to make a fun/happy/colorful service. Being matured and experienced, CompuServe spent their resources making their products and services reliable and trustworthy. Then, the 90s came around and every soccer-mom and junior high student wanted to get Online. And, both AOL and CompuServe had CDs and rebates everywhere you looked. In those days there was a third competitor some of you may remember called Prodigy. Just about everyone with a computer tried all three. As far as glitz, colors, and the rest of the hoo-haa was concerned, AOL won. CompuServe made a last ditch effort called CompuServe WOW! which was too much money spent way too late in the game. It was shortly thereafter that MCI/WorldComm took over and sold the CS client and customers to AOL.

    I'm sure I'll be modded down, but even though the /. crowd may think that everything happens because of evil things like Marketing or that companies who do the right (using open protocols, making a service reliable) thing get punished. But, in this case, sticking to open protocols made CompuServes infrastructure much more difficult to expand. I've defended AOL in the past and will continue to do so on this topic. AOL was built long before NATting, they built an infrastructure in the late 80s / early 90s that supported millions of dial-up users that worked. It might not have worked that well, but it worked. Their competition couldn't keep up because they pushed products out the door and jumped on all kinds of opportunities.
    1. Re:OT: Re:Ya! by Anonymous Coward · · Score: 0

      thank you for taking the time to write that. it was very interesting to read.

  33. Great! by pocketfuzz · · Score: 1
    Will they have a voice that says "You've got voice mail"?

    This is a perfect excuse to add more boot-time background processes to provide users with an even slower, more popup-and-reminder-filled computing experience!

    --
    Bring on the asteroid
    1. Re:Great! by company+nuncio · · Score: 1

      Too late - "You've Got Voicemail" is already there, although it came in about 3 years ago with AOL Voicemail...

      --
      Of course I don't speak for my employer. My employer doesn't speak for me, either.
  34. (un) restricted ?? by instantkamera · · Score: 1

    "Dubbed AIM Phoneline, the free number would only allow for incoming calls from any phone." ONLY from ANY?

    1. Re:(un) restricted ?? by elyk · · Score: 1

      The only refers to the fact that it only allows incoming calls-i.e. outgoing calls to other phone numbers would require paying a monthly fee

      --
      MS-DOS: Most Severe Denial of Service
      Free Online Backup
  35. None of these guys support Canada! Who does? by Qwavel · · Score: 1

    In the software VoIP area there have been a lot of big announcements recently, including Yahoo, Lycos, AOL. I guess I wouldn't touch AOL and Lycos because they sound too good to be true, and sure enough they are (ads). But none of them, nor Skype, support Canada: their inbound services don't have Canada numbers.

    What software VoIP services do offer Canadian phone numbers?

  36. AOL France and DSL by company+nuncio · · Score: 1

    As much as AOL US would love to have something like the AOL Box, the Box isn't sold in the US because the services are very different. AOL France is an ISP, selling broadband connections directly. AOL US is primarily a content/services business and provides broadband by linking buyers and sellers (telcos/cable cos). Once the deal is made AOL is out of the broadband part of the customer's experience.

    The AOL Box is a key part of the service in France. The broadband market in France is sufficiently different that AOL US can't get into the market in the same way - France's telephone & DSL network is very open and companies compete on an equal basis. In the US the existing telcos have killed that freedom. In the US, the DSL provider supplies the modem so AOL US doesn't get that locked-in position with the customer that AOL FR has.

    Technically there is little reason that the AOL Box couldn't be used in the US although it is fairly Eurocentric as built now: DECT wireless phones aren't available in the US and like many French services uses MGCP-based VoIP.

    The Box is a nice piece of gear, not everything that Free offers but close (WiFi, USB, RJ-45 ethernet, TV uplink, RJ-11 phone, etc). I'm certain that TV will come very soon.

    AOL France does have a decent reputation for customer service, which may be a reason that people subscribe over Free. Free is a very fast leader, though, and a tough act to follow. AOL FR has its work cut out for it, but then so do the rest of Free's competitors.

    --
    Of course I don't speak for my employer. My employer doesn't speak for me, either.
  37. Typical AOL Style by the+dark+hero · · Score: 1

    More software that AOL provides to make your computer run even slower.

    --
    You constantly struggle for self improvement - and it shows.

    Hooray for bad Engrish on fortune cookies

    1. Re:Typical AOL Style by Anonymous Coward · · Score: 0

      Who exactly do you buy software from that speeds up your computer?

  38. Pay extra for fax-email gateways? by tepples · · Score: 1

    The ADSL providers target private individuals who don't need a fax, not businesses

    O rly? I've seen advertisements for "business DSL" service with service levels for home offices and small businesses.

    And e-mail is a lot better than fax anyway <geek smirking>

    Unless you need to interoperate with businesses that use the legacy fax system. Then you have to pay extra for a fax-email gateway. I was hoping that VOIP phone companies would offer such a gateway at a discount to their subscribers.

    1. Re:Pay extra for fax-email gateways? by Melkhior · · Score: 1
      O rly? I've seen advertisements for "business DSL" service with service levels for home offices and small businesses.

      My bad ; what I really meant whas that the ADSL providers who target individuals expect them not to care for fax. And it is this subset of providers which actually offers unlimited free communications to some foreign countries, including the USA. I have no doubt that there's other kinds of offers (maybe including unlimited calls) made to businesses, but they're not comparable to the AOL offer in the article and so are not relevant.

      All this was only to answer to the poster that mentioned that Skype, at .02c a minute between Europe and the USA, was a bargain and not a racket as described (implicitely) in the article.

  39. Skype NAT Traversal was superior tech feature by billstewart · · Score: 1
    While Skype certainly did a good job of marketing, it really does have one strong technical capability, which is a NAT traversal system that pretty much just works, including penetrating firewalls. That means that unlike most VOIP systems, which work really well if you're on the real Internet but die if you're stuck behind NAT (or at least if both ends of your call are behind NAT), and which generally require lots of configuration if you have a more complex firewall, Skype Just Works.

    The closed protocol approach is really annoying, the closed source means you can't really trust their security, and SIP also has lots of cool things that it does, but the combination of user-centric technology and good marketing gave them a really big jump. On the other hand, the major IM players are starting to come out with their own competing services; I think Yahoo and MSN are going with SIP and Google is going with Jabber. The main difference between VOIP and IM is jus tthe media channel - both services have some kind of presense server that keeps track of users and tells them the options for the media channel, so it's natural that the markets would take advantage of this.

    --

    Bill Stewart
    New Fast-Compression-only CPR http://preview.tinyurl.com/dy575ks
    1. Re:Skype NAT Traversal was superior tech feature by FireFury03 · · Score: 1

      That means that unlike most VOIP systems, which work really well if you're on the real Internet but die if you're stuck behind NAT (or at least if both ends of your call are behind NAT), and which generally require lots of configuration if you have a more complex firewall, Skype Just Works.

      Anything that can use STUN (almost all SIP clients) will traverse (most) NATs. However, there are rare situations where the NAT cannot be traversed and Skype works around this by proxying your traffic through random other Skype users. Whilest some people may consider this ability to "just work" a good thing, the cases where such proxying is needed are few and sending your data via random other users can (and does) lead to poor QoS. The number of irate "Skype has crap quality" complaints I hear, I do think it would probably be better just to tell the user they have an incompatable NAT and let them fix it rather than providing them with a low-quality service instead.

      Google is going with Jabber

      Yes, this is a big disappointment IMHO - Google saw that there was a standard protocol in use by most of the industry and then decided to invent their own instead of using the standard. It's open, but it's existance dilutes the compatability by adding Yet Another Protocol to do the same thing.

      The main difference between VOIP and IM is jus tthe media channel - both services have some kind of presense server that keeps track of users and tells them the options for the media channel

      Actually, SIP does not require a registration server - you can make direct phone-to-phone calls with nothing in the middle, so long as the caller knows the destination phone's address and the destination phone isn't behind a NAT. However, registration servers are indeed used in most cases since they allow clients to run behind a NAT and still be reachable, and keep track of dynamic addresses which would otherwise need something like dynamic-DNS. It's worth also noting that SIP can transport instant messages - I believe MS use SIP/SIMPLE instant messaging in their commercially available IM systems.

  40. "Goodbye!" by ahodes1 · · Score: 1

    Will AOL's VoIP service say "Goodbye!" when it disconnects me?