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AT&T Silences Criticism in New Terms of Service

marco13185 writes "AT&T's new Terms of Service give AT&T the right to suspend your account and all service "for conduct that AT&T believes"..."(c) tends to damage the name or reputation of AT&T, or its parents, affiliates and subsidiaries." After cooperating with the government's violations of privacy and liberties, I guess AT&T wants their fair share. AT&T users may want to think twice about commenting if they value their internet service."

298 comments

  1. IN SOVIET USA... by Anonymous Coward · · Score: 0, Redundant

    AT&T silences YOU!

  2. This comment paid for by the new AT&T by Anonymous Coward · · Score: 0

    []

  3. Reason #1 for net neutrality... by ph4s3 · · Score: 5, Insightful

    ...your ISP does not have the right to censor you or limit your access based on what you have to say so long as it conforms to any applicable laws.

    1. Re:Reason #1 for net neutrality... by Tuoqui · · Score: 2, Interesting

      Yeah but clearly this is a first amendment issue. Isnt AT&T subjected to Common Carrier rules for their internet access at the moment?

      --
      09F911029D74E35BD84156C5635688C0
      +2 Troll is Slashdot's way of saying groupthink is confused
    2. Re:Reason #1 for net neutrality... by Anonymous Coward · · Score: 2, Informative

      Isnt AT&T subjected to Common Carrier rules for their internet access at the moment?

      No. (for the thousandth time. Hopefully someday people will figure this out)

    3. Re:Reason #1 for net neutrality... by speaker+of+the+truth · · Score: 4, Interesting

      Then why aren't they liable for every single piece of child porn that goes through their network? Aren't they facilitating the distribution of child pornography? Possibly even accessories?

      --
      Using openSUSE instead of Windows since 9th of October, 2007 and liking it.
    4. Re:Reason #1 for net neutrality... by LostCluster · · Score: 4, Informative

      They're not liable for what goes through their network because they are a common carrier. However, common carriers by definition do not monitor their network or censor for any reason... once you start down that slippery slope there's no going back.

    5. Re:Reason #1 for net neutrality... by theshowmecanuck · · Score: 3, Funny

      Well obviously they are censoring no

      --
      -- I ignore anonymous replies to my comments and postings.
    6. Re:Reason #1 for net neutrality... by Anonymous Coward · · Score: 2, Informative

      Then why aren't they liable for every single piece of child porn that goes through their network? Aren't they facilitating the distribution of child pornography? Possibly even accessories?

      Because there are special laws that exempt them from liability but those are not the standard common carrier laws but special laws for ISPs.

    7. Re:Reason #1 for net neutrality... by wizardforce · · Score: 1

      ...your ISP does not have the right to censor you or limit your access based on what you have to say so long as it conforms to any applicable laws.
      don't worry they'll find a way to push a law in to make this legal soon enough.
      --
      Sigs are too short to say anything truly profound so read the above post instead.
    8. Re:Reason #1 for net neutrality... by speaker+of+the+truth · · Score: 1

      link?

      --
      Using openSUSE instead of Windows since 9th of October, 2007 and liking it.
    9. Re:Reason #1 for net neutrality... by mh1997 · · Score: 2, Informative

      Yeah but clearly this is a first amendment issue.
      They are not stopping you from saying anything to anyone. If after you say something that they do not like or do not agree with, they will use their right to refuse you service.

      The first amemndment does not protect you from consequences for saying something, it protects your right to say something.

    10. Re:Reason #1 for net neutrality... by Darren+Hiebert · · Score: 4, Informative

      You apparently share a common misunderstanding about our Constitution. The Constitution is a document which limits the powers of our government only. Thus the protections for citizens only cover government intervention into the lives of its citizens. The Constitution has no authority over, and does not regulate, the behavior between private citizens. Only the laws that the government passes (within the powers granted by the Constitution) can regulate that.

    11. Re:Reason #1 for net neutrality... by Original+Replica · · Score: 5, Insightful

      this isn't "censoring" in the common carrier terminology. They are shutting down accounts,

      So in an area where they have the only service available they are silencing their critics, how is that not censoring? Isn't part of the common carrier status a requirement to not deny service to someone because of stated ideological/political beliefs? My political beliefs include ideals about how global companies should act, and thus should be protected speech in the common carrier sense.

      --
      We are all just people.
    12. Re:Reason #1 for net neutrality... by Anonymous Coward · · Score: 0

      Only problem is that the government has granted many of these companies monopoly status in towns and municipalities.

      So, this could also very clearly be a first amendment issue, is that constitutionally the government has a duty to not step on the free speech of citizens... and any action they commit, such as giving monopoly status to a private service, that results in the trampling or chastisement of the free speech of citizens is in effect the government intruding on free speech.

      Of course, I don't know if you can understand the constitution, or the governments shady practices well enough to intelligently comment any further.

    13. Re:Reason #1 for net neutrality... by N7DR · · Score: 4, Informative
      AT&T the ISP is not a common carrier. AT&T the ISP is not the same thing at all as AT&T the telco.

      In general, telco divisions/companies/business units are common carriers; ISP divisions/companies/business units are not.

    14. Re:Reason #1 for net neutrality... by BobGregg · · Score: 1

      While everything you say is true, this *still* makes me think "BS". AT&T wouldn't be in their position today if they were not a government subsidized monopoly for, what, nearly 80 years? And the entire structure of the telco industry is in large part decided by FCC regulations and stances. And the same Constitution that gives the Federal government sole regulatory control over interstate commerce in the US is the same power that, ultimately, have allowed the FCC to create the situation where AT&T can do this to its customers. If our courts cannot say, "Hey, the government has indirectly (via regulation) bypassed the intent of the Constitution by creating a situation where free speech was improprerly suppressed!", then the First Amendment is, effectively, meaningless - it can be supplanted at-will. Assuming the original intent of TFA isn't being blown out of proportion, this should NOT be able to stand.

    15. Re:Reason #1 for net neutrality... by rtb61 · · Score: 1, Interesting
      Actually the misunderstanding is yours. The constitution, governs the criminal laws and in turn the criminal laws govern civil laws. Any right given by the constitution can not in any way shape or form be over ridden criminal law and in turn no contract condition can in any way shape or form over ride criminal law, as such and by extension no contract condition can in any way shape or form over ride any right given by the constitution, the idea is laughable, the typical corporate idiots bluff, just to forces people to launch litigation, at which time the corporation settles out of court, of course the government should in fact seek criminal redress against the corporation for contracts that infringe criminal law, let alone the constitution.

      So in fact it is a criminal act for someone to impede your freedom of speech, of course with the current US administration you can expect no action to be taken, except for them to seek that the contract condition be extended to cover criticism of el presidente.

      --
      Chaos - everything, everywhere, everywhen
    16. Re:Reason #1 for net neutrality... by kurt555gs · · Score: 1

      AT&T has a number, and that number is 666

      What more can be said.

      --
      * Carthago Delenda Est *
    17. Re:Reason #1 for net neutrality... by m2bord · · Score: 1

      I believe that we have borne witness to ATT's censorship attempts before, if you can recall the issue of an ATT subcontractor bleeping out a verbal attack on the President. Here's the Ars article for a refresher: http://arstechnica.com/news.ars/post/20070809-pearl-jam-censored-by-att-calls-for-a-neutral-net.html
      ATT has also joined other big telcos in lobbying Congress and begging for protection from lawsuits for violating their own terms of service and privacy agreements. There is no limit to what ATT will try to get away with.
      This is why there needs to be real competition in the telco world and not just one or two companies. We eight or ten companies in every market to create real competition. Unless consumers have a real choice there is a monopoly and with that monopoly comes the ability to control and stifle dissident speech or any speech which the provider is not comfortable with regardless of whatever you may think your first amendment rights are. Oh..and for the record...the first amendment guarantees you the ability to say something but it does not protect you from the consequences of that speech. If you say something negative about your employer, your employer has every right to can you. Even if your comments were made after work hours. With that in mind, we should expect some fallout if we say something that is unpopular and only be surprised when it does not occur and not vice-versa.

      --
      Is it 5:30 yet?
    18. Re:Reason #1 for net neutrality... by letxa2000 · · Score: 2, Insightful

      The legalese being quoted ((c) tends to damage the name or reputation of AT&T, or its parents, affiliates and subsidiaries.) is usually a generic catch-all used by web hosting providers and ISP so that they can protect their name based on misuse of their service. Usually, this would include things like launching DoS's, spamming, phishing, hacking, etc. If enough people to do this from their network, it does damage the name or reputation of AT&T and they could easily end up on blacklists, and AT&T could be popularly associated with those activities because of some kind of implicit tolerance. That catch-all clause allows them to shut things like this down.

      Yes, that clause could be interpreted as giving them the right to shut you down if you speak out against AT&T. But is there any evidence whatsoever that that has actually been done?

    19. Re:Reason #1 for net neutrality... by krbvroc1 · · Score: 1

      They're not liable for what goes through their network because they are a common carrier. However, common carriers by definition do not monitor their network or censor for any reason... once you start down that slippery slope there's no going back. I believe you are making a common mistake. When the FCC allowed Net Neutrality to expire, so did common carrier. Its pretty much a collusion of forces who are unsure how to proceed coupled with massive consumer backlash that has cause a slower pace towards corporations flexing their muscles under the current state of affairs--which is no net neutrality.

      Examples of AT&T inserting language into their Terms and Conditions are part of the slow bleed that will occur absent a reinstatement of Net Neutrality.

      No such common carrier protections apply. Perhaps for dial-up/DSL over copper lines it exited, but not for Cable company holdings. Regardless it no longer applies. Just think of the leverage the Government now has that they can bring to bear on an uncooperative ISP since they no longer have common carrier status, if they so chose.
    20. Re:Reason #1 for net neutrality... by krbvroc1 · · Score: 1

      Well we need a new constitution then.... It was not designed to stand up to the current Corporatocracy that has evolved here in the United Status. The framers could never have envisioned corporations with power/finances rivaling and/or exceeding the government.

    21. Re:Reason #1 for net neutrality... by schwit1 · · Score: 4, Insightful
      "Any right given by the constitution ..."


      The Constitution gives you no rights. The founding fathers clearly state that your rights inalienable. The Constitution is there to limit government and protect you from the government.

    22. Re:Reason #1 for net neutrality... by similar_name · · Score: 1

      I better call all my friends with AT&T and tell them about this...

      "We're sorry your call cannot be connected at this time. Please check your speech and try your call again."

    23. Re:Reason #1 for net neutrality... by Raven42rac · · Score: 1

      You have to watch out for quid pro quo in this situation. They've rolled over so much for the feds, they're owed a favour.

      --
      I hate sigs.
    24. Re:Reason #1 for net neutrality... by Jacked · · Score: 1, Insightful
      So in an area where they have the only service available they are silencing their critics, how is that not censoring?

      Because they still aren't preventing you from speaking out. If you want to criticize them, you can tell your neighbor, call your mom, publish an editorial, post on your blog, etc.

      The right to free speech does not include the right to a vehicle for your speech.

      As for the rest of your comments, I don't know enough about it to agree or refute. However, I can certainly understand why a company wouldn't want to help someone that is actively trying to harm the company. Why would they? In most cases businesses have the right to refuse service to anyone, though I admit AT&T may not have that same right due to the nature of their business.

    25. Re:Reason #1 for net neutrality... by Anonymous Coward · · Score: 0

      Are you off your meds or something?

    26. Re:Reason #1 for net neutrality... by Anonymous Coward · · Score: 1, Informative

      To reiterate/rephrase:

      The first amendment guarantees that you *are* allowed to yell "Fire!" in a crowded theater. They can not, do not, and will not abridge that right.

      The families of the stampede victims *are* allowed to sue you, however, and the cops *can* and *will* arrest you after you've said it.

      The first amendment doesn't say you can say anything without consequence, it says the government can't outlaw all use of the word 'fire'.

    27. Re:Reason #1 for net neutrality... by bky1701 · · Score: 1

      "The right to free speech does not include the right to a vehicle for your speech."

      This line is exactly why we have the likes of "free-speech zones". Actually, it does include the right to have a vehicle for your speech- just not every vehicle. I am not sure ISPs, being the near-monopolies they are, should be left out in that right.

    28. Re:Reason #1 for net neutrality... by computational+super · · Score: 2, Interesting

      And if the consequence is being beaten with rubber hoses and thrown in jail by the police, the first amendment doesn't protect you from that consequence either, eh? Well, you just lost my nomination to the supreme court.

      --
      Proud neuron in the Slashdot hivemind since 2002.
    29. Re:Reason #1 for net neutrality... by Jay+L · · Score: 1

      Actually the misunderstanding is yours...So in fact it is a criminal act for someone to impede your freedom of speech

      Hey, look! Someone from outside the U.S., who doesn't know anything about U.S. law, is telling other people they're wrong while, himself, being wrong! When has that ever happened on Slashdot before?

    30. Re:Reason #1 for net neutrality... by Duhavid · · Score: 1

      "They are not stopping you from saying anything to anyone"

      Except "AT&T sucks.

      --
      emt 377 emt 4
    31. Re:Reason #1 for net neutrality... by Paradise+Pete · · Score: 1
      as such and by extension no contract condition can in any way shape or form over ride any right given by the constitution, the idea is laughable

      That's ridiculous. People enter into contracts every day in which they agree to not do something that's otherwise perfectly legal. Examples abound, but for a very common instance, suppose I sell you a business and as part of the deal I agree not to open a similar business for some number of years. Now I still have the perfect right to open that business, but if I do I've violated our agreement and you can sue me for breach of contract.

      So maybe you think, despite your unequivocal "any way shape or form," that this is different. Well many contracts contain what's known as a "morals" clause, in which if one party behaves in a certain way that the other party has the right to terminate the contract, even though the first party had the "constitutional right" to behave the way they did.

    32. Re:Reason #1 for net neutrality... by theshowmecanuck · · Score: 2, Insightful

      I agree... but mainly because the internet is as ubiquitous and as predominant a means of communications as is the telephone. Therefore the internet should be considered one of those vehicles. And the ISPs are merely a vehicle to connect to the internet so should have no right to determine what and what not a person is allowed to say. Especially with the near monopoly that AT&T has. However, they achieved the near monopoly by way of lobbying and vote buying (pretty much the same thing). They will probably use that tactic to get what they want in this case as well.

      As far a monopoly goes... look at this post to this topic if you haven't seen it already... It is both funny and disturbing.

      --
      -- I ignore anonymous replies to my comments and postings.
    33. Re:Reason #1 for net neutrality... by chriso11 · · Score: 1

      Even if you are correct, if a legal dispute occurs, this clause will be (ab)used to AT&T's advantage. So, while the intention may be what you said, I fully expect AT&T to use it to silence critics.

      --
      No, I don't trust in god. He'll have to pay up front, like everybody else.
    34. Re:Reason #1 for net neutrality... by stewbacca · · Score: 1

      Your ISP has every right to terminate your service for pretty much anything they like (race, sex, age, religion, sexual orientation?, etc. being the exceptions, obviously). You may have seen those "We reserve the right to refuse service" signs that are still legal in the US haven't you?

    35. Re:Reason #1 for net neutrality... by stewbacca · · Score: 1

      Well stated. I'm *pretty* sure that the Constitution limits the government's ability to limit our free speech. I'm also prety sure that AT&T was busted up 20 some years ago and isn't remotely related to the government anymore.

    36. Re:Reason #1 for net neutrality... by isdnip · · Score: 1

      They're not liable because a different federal law (ECPA) explicitly protects ISPs from responsibility for things posted by their subscribers. That is somewhat similar to protection granted to common carriers, but it's separate, and does not make ISPs common carriers.

    37. Re:Reason #1 for net neutrality... by heinousjay · · Score: 1

      I thought we were talking about using the Internet here and losing access. How did beatings come into play? Is the slope slippery or did you oil your shoes before you stood on it?

      --
      Slashdot - where whining about luck is the new way to make the world you want.
    38. Re:Reason #1 for net neutrality... by ejames8124 · · Score: 1

      Did anyone actually read the license agreement? The actual AT&T (and let me tell you I don't like AT&T but I don't like misleading articles either) license agreement doesn't actually say anything that this article is saying (at least as far as I can tell) here is the closest thing I could find:

      * creating or attempting to utilize a domain name that is defamatory, fraudulent, indecent, offensive, deceptive, threatening, abusive, harassing, or which damages the name or reputation of AT or
      * re-selling or providing Service(s) to unauthorized third parties, whether as part of a commercial enterprise or otherwise.

      These lines are clearly only talking about using a domain of a web site that is being hosted by the AT&T customer over the AT&T Internet Service. If you want to rant on about the evil empire that is AT they just don't want you using their Internet service to do it. Seems reasonable to me. Get a 1and1 hosting account and open whatever domain you want to talk dirt about AT&T.

    39. Re:Reason #1 for net neutrality... by rtb61 · · Score: 1
      Apparently it is necessary. Here is the amendment. "Congress shall make no law respecting an establishment of religion, or prohibiting the free exercise thereof; or abridging the freedom of speech, or of the press; or the right of the people peaceably to assemble, and to petition the Government for a redress of grievances".

      So, 'Contract Law', the basis upon which contracts can be contested cannot be written so that they will break the constitution and specifically that amendment.

      So a countries constitutions does not limit the actions of government they more specifically create the basis upon and limits to the laws that the government enacts, and those laws limit our activities (including politicians), and like duh, those principles remain the same for most democratic countries, my my, doesn't your racism stand out proud and defiant in it's ignorance.

      --
      Chaos - everything, everywhere, everywhen
    40. Re:Reason #1 for net neutrality... by Mattintosh · · Score: 1

      Hey, my bill says "AT&T Yahoo! DSL", not "AT&T's non-telco subsidiary Yahoo! DSL".

      It's reasonable to assume that their ISP division is covered under the same laws as the telco division, seeing as how they're using the same brand name and all. And I think a judge could be convinced of the same. AT&T is a common carrier. If you want to censor stuff, at least use a brand name that isn't also used for telco stuff.

      Oh, and AT&T sucks (but not quite as bad as Charter, my other option for a decent internet connection). But since I haven't agreed to a new ToS in the last 6 years, if they shut me off, they'll be violating the terms of service that I agreed to. Turnabout's fair play, bitches.

    41. Re:Reason #1 for net neutrality... by JoelKatz · · Score: 1

      How frickin' stupid are you people?! Of course they're not liable. Why would they be?

      For one thing, there's a law that says they're not liable. For another thing, there is absolutely no logical reason whatsoever why they would be. The whole "if you ever filter anything, you're liable for anything you don't filter" argument is obvious complete nonsense.

      FedEx will stop a shipment if they have reason to suspect it contains child pornography. In what possible universe does this make them liable for a shipment that they don't know and have no reason to suspect contains child pornography?

      Please present one argument that makes any kind of sense that would say that reserving the right to stop activity they do detect makes them liable for activity they do not detect. I bet you can't do it.

    42. Re:Reason #1 for net neutrality... by Some_Llama · · Score: 1

      Don't most TOS (like AT&T) say they reserve the right to change their terms of service whenever they feel like it/
      I have had DSL through the same carrier for 6 years as well (was pacbell now the "new" At&T) but in that time i have gotten several emails notifying me of a change to the TOS... which is accept by default?

    43. Re:Reason #1 for net neutrality... by Anonymous Coward · · Score: 0

      Please present one argument that makes any kind of sense that would say that reserving the right to stop activity they do detect makes them liable for activity they do not detect. I bet you can't do it.

      That's easy. Let's say you start an ISP called "BestialityWarehouse". You setup a system to detect people d/ling copyrighted mp3s, child porn, etc. But you go out of your way to not fund or develop any tools to detect bestiality videos/photos. Hence, you become a defacto zoo porn internet provider. Now, what crime is being commited? It'd seem, intentional gross negligence. But, since they don't actually detect the zoo porn, they can't be held liable, right?

  4. If you dont like it... by JackMeyhoff · · Score: 0, Troll

    .. why give them your money? Stupid is as stupid does.

    --
    http://www.rense.com/general79/wdx1.htm
    1. Re:If you dont like it... by Conspicuous+Coward · · Score: 5, Insightful

      .. why give them your money?

      I don't live in the states, but aren't they the sole provider in many areas?

      Something needs to be done to stop the growing trend of laundry-list TOS agreements that amount to "we can kick you off our network any time we damn well feel like it"; aren't there laws about unfair clauses in these kinds of contracts.

    2. Re:If you dont like it... by Qzukk · · Score: 4, Insightful

      why give them your money?

      Oh right, we busted up the phone monopoly decades ago, now if you don't like your phone service, YOU CAN MOVE TO ANOTHER FUCKING STATE.

      But hey, if they cancel my service over this, I can demand phone service back thanks to their franchise contract and universal access laws. If they charge me to turn it back on, I'll have the city council going over that contract to see what can be done about getting some real competition in here.

      --
      If I have been able to see further than others, it is because I bought a pair of binoculars.
    3. Re:If you dont like it... by JackMeyhoff · · Score: 1

      Get a mobile then or VoIP etc etc.

      --
      http://www.rense.com/general79/wdx1.htm
    4. Re:If you dont like it... by JackMeyhoff · · Score: 1

      Yeah, you and your mum can go act big men on the internet, but will you actually do something about it? Nope, you are just like the rest of the people that post on the internet, big mouths. Why don't you just grow a brain and either 1) get a mobile 2) get VoIP or 3) write a letter/email/send an IM.

      --
      http://www.rense.com/general79/wdx1.htm
    5. Re:If you dont like it... by jasonditz · · Score: 1

      I'm not sure about nationwide, but I live in a fairly small town and there are several competitors to AT&T in every industry they're in.

      And IANAL, but I don't think reserving the right to cancel service would constitute an unfair agreement. Those laws (to the extent that a big company thats in good with the surveillance state can't just bribe their way out of them) are really more for things like contracts that allow outright theft or other activity that would be criminal outside of the contract. Like for instance if the TOS had a clause that said "If AT&T happens to overhear your credit card number in one of its many illegal wiretaps, you agree to hold AT&T blameless if they charge a bunch of Thinkgeek merchandise".

    6. Re:If you dont like it... by Qzukk · · Score: 1

      grow a brain

      LOL, thanks, I already have one.

      get a mobile

      And expensive high-latency low-bandwidth internet access? I'm sure that's a substitute for DSL in whatever world of rainbows and unicorns you live in.

      get VoIP

      "We're sorry, due to network congestion your call cannot be completed. Please try again later."

      email/send an IM

      That's just brilliant, why didn't I think of that, after they cut off my service, I can just send an email over the inter.... heyyy wait a minute.

      --
      If I have been able to see further than others, it is because I bought a pair of binoculars.
    7. Re:If you dont like it... by SnapShot · · Score: 3, Insightful

      I was just hoping that this applied to AT&T's wireless service; it sounds like the perfect "get out of your 2 year contract free" scheme.

      --
      Waltz, nymph, for quick jigs vex Bud.
    8. Re:If you dont like it... by Anonymous Coward · · Score: 4, Insightful

      In Libertopia there will be three cable providers for every municipality, and they'll offer the same policies and fees because competition is just too hard. If you don't like it you can become a billionaire and buy your own cable franchise. Don't like it? Then you must hate Thomas Jefferson, and therefore you hate the United States. Why do you hate America, Statist?

    9. Re:If you dont like it... by Anonymous Coward · · Score: 5, Insightful

      You should probably watch this ( http://video.google.com/videoplay?docid=-2004785759717366066 ) if you think that Ma Bell is still busted up.

    10. Re:If you dont like it... by maxwell+demon · · Score: 2, Funny

      Use a connection conforming to rfc2549. You don't need AT&T for that.
      OK, the latency may be a little high ...

      --
      The Tao of math: The numbers you can count are not the real numbers.
    11. Re:If you dont like it... by JackMeyhoff · · Score: 1

      If it is for internet, get vanilla ADSL or CABLE. If you want free internet, get your work to pay for it, they should :) Mine does :)

      --
      http://www.rense.com/general79/wdx1.htm
    12. Re:If you dont like it... by theshowmecanuck · · Score: 2, Informative

      Moderators: you absolutely need to mark this Insightful

      .

      I work on order and billing systems for telcos and have some insight into this... and was just thinking the same damn thing. Colbert makes the point so much better than I could. Glad you posted this.

      Monopoly? We got no steengking monopoly. (apologies to 'Treasure of the Sierra Madre' :) )

      --
      -- I ignore anonymous replies to my comments and postings.
    13. Re:If you dont like it... by erroneus · · Score: 4, Insightful

      Here's how I ab/use my own power as an IT professional.

      People look to me for advice on any range of technical issues. While I rarely, if ever, say "don't do this" I will state factual reasons not to do something. For example: iPhone -- you cannot change your own batteries. I don't say "it's 'restrictive'" or limiting or anything people will not understand. I will tell them things they can easily identify with.

      So in this case, I would say, "according to AT&T's TOS, you're not allowed to publicly complain about the quality of your service or the size of your bill!" "Not allowed to complain" is something that will register with anyone. So I plan to just tell people... with AT&T, you lose your right to complain. That will strike HARD against the consumer's heart.

    14. Re:If you dont like it... by bhtooefr · · Score: 1

      Vanilla ADSL... which is offered through... wait for it... the phone company. Wait, that won't work. ;)

    15. Re:If you dont like it... by IvyKing · · Score: 1

      But hey, if they cancel my service over this, I can demand phone service back thanks to their franchise contract and universal access laws. If they charge me to turn it back on, I'll have the city council going over that contract to see what can be done about getting some real competition in here.


      Or maybe through the courts to enforce the franchise agreements and there is precendence for utility property transferred to another enitity for failure to live up to the franchise agreement.
    16. Re:If you dont like it... by baffled · · Score: 1

      You don't need to become a billionaire.
      Manufacture your own wire/fiber, hire & train men to run the lines.
      Sure, it'd take time. But it wouldn't take nearly a billion dollars.

    17. Re:If you dont like it... by NormalVisual · · Score: 1

      Packet loss is a bitch too.

      --
      Please stand clear of the doors, por favor mantenganse alejado de las puertas
    18. Re:If you dont like it... by JackMeyhoff · · Score: 1

      and Cable?

      --
      http://www.rense.com/general79/wdx1.htm
    19. Re:If you dont like it... by Anonymous Coward · · Score: 0

      Hahaha.. you're right. It would be easy to create your own internet. You didn't miss his point at all.

    20. Re:If you dont like it... by atomsmasher01 · · Score: 1

      I never thought that Ma bell was busted up. I don't think it ever will be.The parts were only busted up on paper, at best.

    21. Re:If you dont like it... by Fulcrum+of+Evil · · Score: 1

      That's a lousy troll - you started by calling whoever it is you dislike a liberal (classic blunder #43), then spewed something about a cartel forming, which is what you get when nobody regulates business. You finished with a page from the neocons where if you don't like the way things are rigged, then you hate america.

      --
      "We returned the General to El Salvador, or maybe Guatemala, it's difficult to tell from 10,000 feet"
    22. Re:If you dont like it... by rootEToTheIPi · · Score: 1

      If you're an ATT customer, be careful about telling the truth. The truth damages their reputation. :)

      --
      When it comes to pastry theft, I take the cake.
    23. Re:If you dont like it... by shentino · · Score: 1

      not happiening any time soon.

      For starters, it's not exactly obvious. The existence of multiple companies looks like beneficial competition.

      Plus, all the dollars they funnel into lobbying (and perhaps even bribes) is pretty much going to guarantee that the laws WONT change.

      Americans are consumers first and foremost. So lnog as they'd rather suffer under an unfair service agreement rather than stand on their feet and be willing to suffer the risk of not having service at all.

      It's the prisoner's dilemma. If only one person fights back, he gets screwed over, and everyone else gets rewarded. If there's going to be any fighting back, there needs to be cooperation.

    24. Re:If you dont like it... by TheSpoom · · Score: 1

      You know, I keep hearing about stuff like this, but ultimately everyone is responsible for it.

      The people who are allowing these monopolies are your representatives.
      You elected them.

      If you want to get rid of the monopolies, you elect someone who will get rid of them.

      Otherwise, you really don't have a right to complain when your representatives don't listen to you.

      (Or maybe I'm just in a bad mood and the system is broken. Dah well.)

      --
      It's better to vote for what you want and not get it than to vote for what you don't want and get it.
      - E. Debs
  5. Value AT&T? by speaker+of+the+truth · · Score: 2, Funny

    AT&T users may want to think twice about commenting if they value their internet service. I dunno. The idea of someone valuing AT&T's service while at the same time complaining about it seems a bit strange to me. They wouldn't be complaining after all if they were happy with it.
    --
    Using openSUSE instead of Windows since 9th of October, 2007 and liking it.
    1. Re:Value AT&T? by machinelou · · Score: 2

      Uhh... Really? So, the American Indians who marched along the trail of tears shouldn't have had any right to complain about it because, at any moment, they could have simply CHOOSEN to stop walking? Just because someone has made a choice, that doesn't necessarily mean they LIKE the thing they've chosen. AT&T may simply be the lesser of two evils.

    2. Re:Value AT&T? by WK2 · · Score: 1

      AT&T users may want to think twice about commenting if they value their internet service.
      I dunno. The idea of someone valuing AT&T's service while at the same time complaining about it seems a bit strange to me. They wouldn't be complaining after all if they were happy with it.

      A person can complain about lousy sound quality, poor customer service, frequent service interruptions or the like, and value their ability to dial 911 if they are bleeding to death.

      --
      Write your own Choose Your Own Adventure. http://www.freegameengines.org/gamebook-engine/
    3. Re:Value AT&T? by Anonymous Coward · · Score: 0

      (-1, missed the flipping point)

    4. Re:Value AT&T? by Sycraft-fu · · Score: 1

      While I realise you are being funny, there is some genuine merit to the statement. It is annoying to see people who do nothing but bitch about something, yet refuse to stop using it. ISPs are a good example. While I realise that places do exist where there is but a single choice, they really are very rare. Most places, you'll discover that you can get quite a lot of ISPs, even high speed. In most places, you do have a choice when it comes to DSL. While the phone company may provide the transport, other people can be your ISP. The phone company can't cut you off then, since they are leasing the services to the other ISP, not to you. Also in many places, you can even get another transport company like Covad or Newedge. In the case the phone company just provides the copper wire, Covad does transport to their equipment in the CO, and then they can be your ISP, or hand that off to someone else.

      While I think it is retarded for AT&T to make a rule like this, and indeed such a rule from my IPS would probably cause me to switch, I do think there's some merit to the "Don't like it? Leave," attitude. I find the same thing in MMORPGs: People who seem to HATE the game, yet won't quit. Look man, lots of video games out there. If this one doesn't amuse you, take your dollars elsewhere.

    5. Re:Value AT&T? by nule.org · · Score: 1

      Maybe you haven't noticed that AT&T is a monopoly again.

  6. Sandvine by suss · · Score: 0

    Right before they're installing Sandvine to screw their internet customers over, perfect timing!

  7. Let them try disconnecting... by freedom_india · · Score: 5, Interesting

    Let them try disconnecting a landline telephone line in mid winter in East Coast to a house which has an infant in it.
    Laws exist that prevent disconnecting landline AND electricity which is used to power heat to any house in New England states which has an elder or an infant in it.

    Let AT&T just try it.

    You would see the full weight of law and the CT Supreme Court falling upon it.

    --
    "Doing what i can, with what i have." ~ Burt Gummer
    1. Re:Let them try disconnecting... by dattaway · · Score: 2, Interesting

      Let them try disconnecting a landline telephone line in mid winter in East Coast to a house which has an infant in it.

      Its called "technical difficulties." Any lineworker wanting extra bonus points may climb the pole down the street and find a loose connection on your line. Might be days until they trace it down, but they fixed the wrong connection. Too bad you can't use your phone to complain and get the run-around anymore.

      Been there, done that, but with Bell South.

    2. Re:Let them try disconnecting... by Jeff+DeMaagd · · Score: 1

      I suspect that those laws haven't been updated for Internet service, which might be considered emergency critical, high speed Internet is still probably considered a luxury. I would bet that VoIP doesn't count as a "land line" either.

    3. Re:Let them try disconnecting... by tgd · · Score: 1

      AT&T absolutely can -- the local telco only has to provide a dialtone and the ability to dial 911 in those cases. ATT is not the local telco in CT, so they can do whatever they please.

    4. Re:Let them try disconnecting... by Vengie · · Score: 2, Informative

      The laws OP is talking about are strict liability. It doesn't matter if it was intentional or by accident.

      --
      When in doubt, parenthesize. At the very least it will let some poor schmuck bounce on the % key in vi. (Larry Wall)
    5. Re:Let them try disconnecting... by HiThere · · Score: 2, Insightful

      Not too paranoid.

      When that language is included, somebody's going to use it. I'll agree that lawyers tend to push the bounds, but here we're talking about the company that once said "We're the phone company. We don't HAVE to care."*

      * Admittedly, this was before the prior breakup...but you'll notice that that's been undone, and now they have less regulation.

      --

      I think we've pushed this "anyone can grow up to be president" thing too far.
    6. Re:Let them try disconnecting... by Anonymous Coward · · Score: 0

      what would happen is that they'd connect you back, after you pay tons of money in legal fees if you sue them, when they decide to ignore the law and refuse to pay the state fines, and the case gets thrown out due to "state secrets"

      AT&T is pulling this shit because they know they can, they help the feds out, so their asses are covered, they aim to take over the entire communications market without mercy and where the customer serves them.

      Verizon has the same arrogant attitude as well.

      when in doubt, go with cable and pray you dont have one of the bad cable companies who thinks the same way

    7. Re:Let them try disconnecting... by Somebody+Is+Using+My · · Score: 1
      but here we're talking about the company that once said "We're the phone company. We don't HAVE to care."*

      Ummm....that was a Saturday Night Live skit. Bell may have *acted* like that, but the never said those words.

      And the quote actually was:

      "We don't care. We don't have to. We're the Phone Company."

    8. Re:Let them try disconnecting... by NormalVisual · · Score: 4, Insightful

      The whole sketch:

      "We handle eighty-four billion calls a year. Serving everyone from presidents and kings to the scum of the earth. We realize that every so often you can't get an operator, for no apparent reason your phone goes out of order, or perhaps you get charged for a call you didn't make.

      We don't care.

      Watch this.. [ she hits buttons maniacally ] ..just lost Peoria.

      You see, this phone system consists of a multibillion-dollar matrix of space age technology that is so sophisticated, even we can't handle it. But that's your problem, isn't it? Next time you complain about your phone service, why don't you try using two Dixie cups with a string?

      We don't care. We don't have to. We're the Phone Company."


      The scary thing is that Lily Tomlin pretty much nailed it. It's a lot less funny knowing they're *really* like that.

      --
      Please stand clear of the doors, por favor mantenganse alejado de las puertas
    9. Re:Let them try disconnecting... by digm · · Score: 1

      I'm pretty sure it applies to everyone, not just infants and the elderly... at least in NJ. In college we wouldn't pay the electric from November through April, as we knew they couldn't shut us off and liked the extra cash for necessities like binge drinking and party favors. April always sucked, though.

    10. Re:Let them try disconnecting... by nurb432 · · Score: 1

      Disconnecting your internet service isn't the same as cutting your 911 land line.

      --
      ---- Booth was a patriot ----
    11. Re:Let them try disconnecting... by HiThere · · Score: 1

      I rarely watched Saturday Night Live (or was it a radio show?).

      Whatever, it was reported as being said by a regional vice-president of the company in the straight news. (A newspaper.) If a retraction was requested, I never saw it.

      FWIW, I imagine that Saturday Night Live might well have thought that line worthy of repeating.

      P.S.: I checked with Google, and the first page of hits is, indeed, all about Saturday Night Live...but that doesn't change how I remember things.

      --

      I think we've pushed this "anyone can grow up to be president" thing too far.
    12. Re:Let them try disconnecting... by macwhiz · · Score: 1

      Actually, AT&T is the local telco in Connecticut. It used to be Southern New England Telephone (SNET), but SBC bought SNET, and then SBC bought AT&T and renamed themselves.

    13. Re:Let them try disconnecting... by stewbacca · · Score: 1

      You know, you don't have to have AT&T for your phone to use AT&T Internet. AT&T wouldn't have to do anything to your phone line. All they'd have to do is disable your Internet account.

  8. As a non-AT&T user... by Legion303 · · Score: 1, Flamebait

    AT&T blows.

    1. Re:As a non-AT&T user... by networkBoy · · Score: 2, Interesting

      That's because AT&T was Sodomized By Cowboys.

      Sad thing is I've heard this phrase from more people inside the company than outside (usually from baby bells "acquired" by SBC).
      -nB

      --
      whois gawk date unzip strip find touch finger mount join nice man top fsck grep eject more yes exit umount sleep dump
  9. My service is shit ! by Anonymous Coward · · Score: 3, Funny

    Come and get me yo +++ carrier lost +++

  10. I guess by Stumbles · · Score: 0, Flamebait

    AT&T hasn't learned anything from their monopoly days as they seem to headed in that direction. I guess they are just taking the cue from this piss poor Bush regime that doesn't think twice about trampling our rights.

    --
    My karma is not a Chameleon.
    1. Re:I guess by Anonymous Coward · · Score: 3, Interesting

      So what, things were good under the monopoly, lawyers got paid lots of money to manage the break up. CEO's are getting huge bonuses for having the business acumen to re-assemble the parts. The way the modern economy works is all derivative. Long ago (think post-depression) companies that were stable in stable markets were seen as fantastic opportunities. In the past 15-20 years people became enamoured with making a quick buck by flipping (houses, stocks, anything) -- it's the derivative that matters not the fundamentals of the investment. Money is made when the derivative flips sign -- so the goal is to create a turbulent market with lots of derivative changes. Ever wonder why big oil companies offer the following logic: 1) when crude goes up, pump prices follow lock step (we have to buy expensive oil to replace the oil you just bought) and 2) when crude goes down, pump prices tail off slowly (the crude that made the product you just bought was expensive). It's all about working churning the market. The loser in the churn is the 401k/403b investor who cotributes on a market agnostic schedule. At&T is just churning on a much slower time scale.

    2. Re:I guess by Anonymous Coward · · Score: 0

      economists call this the 'velocity of money' .. or something like that..

      basically, the faster money changes hands, the more opportunities there are to skim off the top..

    3. Re:I guess by Anonymous Coward · · Score: 0

      Yup.. faster is better just like 3-card Monte for the guy on the street corner.

      Velocity of money is the old way of thinking about it. Manipulating the acceleration curve is where it's at.

  11. Not censorship by speaker+of+the+truth · · Score: 5, Funny

    This isn't censorship but a value added service on AT&T's behalf. If someone is complaining about AT&T obviously they're unhappy with their service and so AT&T saves them the customer the hassle of calling and cancelling the service by simply cancelling it themselves. This is a great service on AT&T's part (no more having to wait 1 hour on hold to talk to a person) and I can't see how anyone could complain about it.

    --
    Using openSUSE instead of Windows since 9th of October, 2007 and liking it.
    1. Re:Not censorship by ElMiguel · · Score: 5, Funny

      I can't see how anyone could complain about it.

      You only say that because you want to keep your Internet connection.

    2. Re:Not censorship by gluechucker · · Score: 1

      This is a great service on AT&T's part (no more having to wait 1 hour on hold to talk to a person) and I can't see how anyone could complain about it.
      Well at least not by phone...
    3. Re:Not censorship by VeteranNoob · · Score: 4, Interesting

      I can't see how anyone could complain about it.

      You mean you haven't seen anybody complaining about it, right?

      --
      Adapt, adopt, or get out of the way!
    4. Re:Not censorship by Snuhwolf · · Score: 1

      The obvious answer is to be a peacenick, get the NSA interested in you then complain all you want and when AT&T tries to shut off your account the NSA steps in and pays for keeping you connected.

    5. Re:Not censorship by dreamchaser · · Score: 1

      You're comment is funny and rightly modded as such, but it really ISN'T censorship. Censorship applies to the Government taking action to silence speech; not when a corporation does it.

    6. Re:Not censorship by HTH+NE1 · · Score: 1

      You're comment is funny and rightly modded as such, but it really ISN'T censorship. Censorship applies to the Government taking action to silence speech; not when a corporation does it. No, anyone can engage in censorship over someone they have power over. Parents censor television and the Internet from their children. Only when our government does it is it unconstitutional, and since ours is prohibited from doing it, we also disapprove when other governments do it.

      Yes, corporations can be censors just as parents can be (and increasingly schools are in order to quell disruptions before they are conceived). There's just no laws or terms in the Constitution against it.
      --
      Oh, say does that Star-Spangled Banner entwine / The myrtle of Venus with Bacchus's vine?
  12. They wouldn't dare. by YojimboJango · · Score: 4, Insightful

    That reminds me of the modem rebate crap that I just had to go through with AT&T last week. Since the special rebate sticker that i'm supposed to affix to a postcard was accidentally left out of the box I have to request one by phone. Unfortunately the tech told me that there was nothing that she could do until my account had been with AT&T for at least 3 months. Something about a grace period to make sure that I'm not just signing up for service to get their crappy dsl modem for free after rebate.
    So to get this rebate I have to wait 3 months, call AT&T customer support then wait an additional 3 to 4 months for the rebate to arrive. Thats seven whole months before they have to give the rebate back. And you know what would suck even more? If they canceled my service I wouldn't ever get [error: connection to host lost]

  13. AT&T provides Internet service? by Ang31us · · Score: 1

    I recall their shitty Worldnet dial-up service being worse than AOL's. Whoops! I just violated their terms of service...good thing I dropped them like a bad habit years ago.

  14. So what... by db32 · · Score: 0

    So just show that it was THEIR behavior that damaged their reputation that you were talking about and you are off the hook?

    --
    The only change I can believe in is what I find in my couch cushions.
    1. Re:So what... by Alain+Williams · · Score: 1

      I quite agree, however there is great emphasis on shooting the messager rather than dealing with the real issue. If no one talks about a problem then it doesn't exist.

  15. Hmmm... by z192837465 · · Score: 1

    ..with fewer ISP entities controlling access to the net, it's much easier to stifle dissent during any "emergency". I wonder if tha(dialtone)

  16. This should end well by Joe+U · · Score: 3, Interesting

    If AT&T starts policing content, then they have proven they have the ability and resources to police their network.

    So, now the fun begins, since they have proven they can police their network, they now have to respond to any illegal activities or risk a lawsuit.

    1. Re:This should end well by frdmfghtr · · Score: 1

      If AT&T starts policing content, then they have proven they have the ability and resources to police their network.

      So, now the fun begins, since they have proven they can police their network, they now have to respond to any illegal activities or risk a lawsuit.
      I don't think that is the idea here. What the statement in question appears to say is that "If you say anything bad about us, we'll cut you off."

      Do I think AT&T will cut off service if you make a Slashdot post about crappy service? No--it's not worth the effort. I think this statement is geared more towards statements that aim to defame AT&T.

      In other words: AT&T doesn't care what your opinion is, but if you start spreading outright lies designed to make AT&T look bad, we'll drop your service.
      --
      Government's idea of a balanced budget: take money from the right pocket to balance...oh who am I kidding?
    2. Re:This should end well by Joe+U · · Score: 4, Insightful

      Like most poorly thought out policies, what they mean, what they do and what they say are all different. It still might be enough to get a lawsuit into court.

    3. Re:This should end well by ScrewMaster · · Score: 1

      since they have proven they can police their network, they now have to respond to any illegal activities or risk a lawsuit.

      Either way, they're probably going to regret that. If they respond to illegal activies ... they risk a lawsuit. If they don't respond ... they risk a lawsuit. Why they would even bother to open that can of worms is beyond me, I can't see the entertainment industry paying them enough to cover their losses.

      They day may come when they'll be begging for Common Carrier status for their data services. They've been avoiding that so far.

      --
      The higher the technology, the sharper that two-edged sword.
    4. Re:This should end well by n+dot+l · · Score: 1

      Why they would even bother to open that can of worms is beyond me In light of all the other crap I've seen about AT&T, I wouldn't be surprised if they know that someone in power's got their back on this one. I mean, if someone's assured them that the Supreme Court will take their side no matter what, or that Congress is about to change the laws governing these issues, then their actions aren't as crazy as they seem.

      Either that or their executives are insane and actually believe themselves to be gods or something...
    5. Re:This should end well by ScrewMaster · · Score: 1

      Either that or their executives are insane and actually believe themselves to be gods or something...

      I wouldn't discard that as a possible explanation either.

      --
      The higher the technology, the sharper that two-edged sword.
  17. Corporate dickishness by HangingChad · · Score: 5, Insightful

    AT&T cooperates in wholesale spying on the American public without a warrant, then goes back to Congress and asks for immunity from lawsuits. Now they slip a "no criticize" clause in their user agreement. Reminds me of Microsoft, only worse. When did dickish corporate behavior become the new standard? I must have missed that memo.

    The interesting question is whether corporate behavior is just a more visible mirror of the increasing lack of civility in every day relationships? Because when I think back to times when even corporations still behaved with a modicum of civility and tended to err on the side of the customer, I realized that the general level of decency at all levels of interaction was higher.

    When it comes to AT&T a whole new generation is learning why we broke them up in the first place.

    --
    That's our life, the big wheel of shit. - The Fat Man, Blue Tango Salvage
    1. Re:Corporate dickishness by BlueParrot · · Score: 1

      When did dickish corporate behavior become the new standard?
      According to my calculations, 345BC , give or take a millennium or two...
    2. Re:Corporate dickishness by Phil246 · · Score: 1

      ethics was never a component of capitalism, we should not be surprised when companies realize that its more profitable to ignore them.

    3. Re:Corporate dickishness by WK2 · · Score: 1

      You must be really old if you consider dickish corporate behavior to be a "new" standard. Did you ever meet Jesus?

      --
      Write your own Choose Your Own Adventure. http://www.freegameengines.org/gamebook-engine/
    4. Re:Corporate dickishness by Anonymous Coward · · Score: 0

      Dickishness has always been the corporate standard. Have you ever wondered why that fucker Andrew Carnegie needed to have his fortune disbursed to charitable organizations for his name to be mentioned now without "pig-molesting ass-clown?" If not you should look into the working conditions of his businesses. Being a shithead is how money is made, it's just that when companies face very little competition that they can freely flip their customers the finger. I think Ma Bell was doing that long before you existed. It's time for AT&T to get back on track.

    5. Re:Corporate dickishness by BlueParrot · · Score: 4, Interesting

      ethics was never a component of capitalism, we should not be surprised when companies realize that its more profitable to ignore them.


      Ok, for the love of god, stop calling the US economic system capitalism, it isn't, at least not in the way Adam Smith, or even Friedman talked about it. Capitalism assumes that the government limit regulation only to account for externalities ( pollution, healthcare, education etc... ) while simultaneously ensuring that you don't get coercive monopolies. Does this sound like the US today? AT&T is a problem precisely BECAUSE you don't have any meaningful competition. Virtually all of the problems in the US are caused by corrupt decisions that run directly against the idea of utilizing competition in a free market to balance prices. Copyright , Patents, Farmer Subsidies, Trade barriers... you name it.

      It appears to me that you have two very common naive interpretations of capitalism. The first is the "libertarian" viewpoint in which the free market is a magical solution to all problems and government intervention is the source of all evil. The second is what I like to call the "hippie" interpretation which blames all problems on capitalism no matter what. I've heard people seriously trying to argue that capitalism is the root cause of homophobia, apparently due to how corporations favor "the nuclear family" or something (I was tempted to suggest that the nuclear family should be banned on environmental concerns because radiation causes cancer, but I figured it was a bad idea. ).

      Really, stop blaming every single problem on capitalism ( or communism for that matter ). Reality is that the government is corrupt, which will cause you trouble in a planned economy as well as a market based one. Much of this is the consequence of a bad electoral system which favors only two very similar parties, but thinking that the problem would somehow go away if the US had a more socialistic system is naive at best. It would merely substitute government agencies for corporations. To really deal with it you would have to overhaul the electoral system, but that is not going to happen any time soon.

    6. Re:Corporate dickishness by homer_s · · Score: 0

      government limit regulation only to account for externalities ( pollution, healthcare, education etc... )

      Excuse me, but how are healthcare and education externalities? Externalities are costs or benefits arising from an economic activity that affect somebody other than the people engaged in the economic activity. I do not see how a person's healthcare or his education is an externality.

      while simultaneously ensuring that you don't get coercive monopolies.

      There cannot be a coercive monopoly in a free market. By definition, one party cannot coerce another into trading (unless you go with the Hayekean definition of coercion) in a 'free' market.
      Only the state can coerce someone into a transaction. That is why every monopoly that ever existed in the world did so with the assistance of the state.

    7. Re:Corporate dickishness by Anonymous Coward · · Score: 0

      Ok, for the love of god, stop calling the US economic system capitalism, it isn't, at least not in the way Adam Smith, or even Friedman talked about it. Capitalism assumes that the government limit regulation only to account for externalities ( pollution, healthcare, education etc... ) while simultaneously ensuring that you don't get coercive monopolies. Does this sound like the US today? AT&T is a problem precisely BECAUSE you don't have any meaningful competition. Virtually all of the problems in the US are caused by corrupt decisions that run directly against the idea of utilizing competition in a free market to balance prices. Copyright , Patents, Farmer Subsidies, Trade barriers... you name it.

      It appears to me that you have two very common naive interpretations of capitalism. The first is the "libertarian" viewpoint in which the free market is a magical solution to all problems and government intervention is the source of all evil. The second is what I like to call the "hippie" interpretation which blames all problems on capitalism no matter what. I've heard people seriously trying to argue that capitalism is the root cause of homophobia, apparently due to how corporations favor "the nuclear family" or something (I was tempted to suggest that the nuclear family should be banned on environmental concerns because radiation causes cancer, but I figured it was a bad idea. ).

      Really, stop blaming every single problem on capitalism ( or communism for that matter ). Reality is that the government is corrupt, which will cause you trouble in a planned economy as well as a market based one. Much of this is the consequence of a bad electoral system which favors only two very similar parties, but thinking that the problem would somehow go away if the US had a more socialistic system is naive at best. It would merely substitute government agencies for corporations. To really deal with it you would have to overhaul the electoral system, but that is not going to happen any time soon. Blaming everything on the government is akin to solidly planting your head in the sand.
      Yes, there are some pretty serious flaws with it but to consider it the sole cause of the majority of the problems in the US is shortsighted at best.
      It is the people who implement capitalism, on all levels where the weak link can be found.
      All the way from government, through corporations, via shareholders and onto consumers. Everyone is to blame for the way things are.
      The government takes bribes from corporations who act in this way to make a larger profit. Both parties are acting unethically.
      shareholders force corporations to pursue maximal profit regardless of ethics. If they don't - then they can get a lawsuit on their hands.
      consumers don't have a backbone anymore so they can choose on the basis of their beliefs - if they did they would not choose any service that didn't meet their requirements, doing without or creating a business offering it themselves if one did not exist.
      There is not a single piece of the puzzle that can be assigned universal blame for the state of things.
    8. Re:Corporate dickishness by BVis · · Score: 1

      There cannot be a coercive monopoly in a free market.
      So we don't have any free markets in the USA, then?
      --
      Never underestimate the power of stupid people in large groups.
    9. Re:Corporate dickishness by homer_s · · Score: 1

      No.

    10. Re:Corporate dickishness by BlueParrot · · Score: 1

      Excuse me, but how are healthcare and education externalities? Externalities are costs or benefits arising from an economic activity that affect somebody other than the people engaged in the economic activity. I do not see how a person's healthcare or his education is an externality.


      Diseases spread, leaving poor people without treatment makes them much more likely to go ill which can in turn infect other people etc... Furthermore sick people are less able to work, and most work benefits society one way or another. Education reduces crime and accidents and increases customer awareness and customers being well informed is a necessity in a free market system.

      There cannot be a coercive monopoly in a free market. By definition, one party cannot coerce another into trading (unless you go with the Hayekean definition of coercion) in a 'free' market. Only the state can coerce someone into a transaction. That is why every monopoly that ever existed in the world did so with the assistance of the state.


      This is disputed at best. As an example, because resources are scarce it can be perfectly possible for a single player of sufficient size to buy all of them. A phone company could buy all the available phone lines in country, so unless you are going to consider it realistic for competitors to start building a completely new network, you then get a monopoly. The claim that monopolies are impossible in a completely free market is purely hypothetical, because in practice there can be huge barriers to entry which means it would take a very long time for markets to adjust. In some cases it might even be impossible. Imagine a situation where a single company has bought every single Oil well on the planet as an example. The idea that a free market makes monopolies impossible simply doesn't apply when you have barriers to entry, especially not when the resources being traded are essential and sufficiently scarce for a single player to controll all of them. You do however have a point that many monopolies are state sanctioned, I did mention some examples ( copyright , patents ).
    11. Re:Corporate dickishness by Man+On+Pink+Corner · · Score: 2, Insightful

      That is why every monopoly that ever existed in the world did so with the assistance of the state.

      That's just insanity in the guise of an authoritative-sounding quote. How did the "state" give Microsoft its monopoly power to force PC vendors not to carry competitors' OS products?

    12. Re:Corporate dickishness by damburger · · Score: 1

      It would merely substitute government agencies for corporations. To really deal with it you would have to overhaul the electoral system, but that is not going to happen any time soon.

      Indeed, but you've fallen into the fallacy of believing the only two alternatives are a market based economy, or a government directed one.

      The solution is not to change the boss, but to get rid of the concept of a boss altogether (or at least radically redfine it). Democratic workplaces would eliminate much of the kind of behaviour we are talking about here, because the people making the important decisions would be ordinary folk rather than super-greedy capitalists or idiotic government bureaucrats.

      --
      If we can put a man on the moon, why can't we shoot people for Apollo-related non-sequiturs?
    13. Re:Corporate dickishness by Anonymous Coward · · Score: 0

      The mistake is that the OP is mistaking correlation with causation. All monopolies have powerful political friends, therefore they must exist with the aid of such friends. Truth is, it's a leapfrog approach - the company gains power, gains friends to hep them maintain that power, gains more power, etc.

      The problem is that the most effective way to be a business in a capitalist society is to eliminate the competition. We're seeing a lot of businesses "win" their respective trades - with the onset of the modern large corporation, it's blocked small individuals from entering the field. Who can think of starting a car manufacturing company right now without a substantial amount of capital, and doesn't that then defeat the point of capitalism?

    14. Re:Corporate dickishness by pongo000 · · Score: 1

      That's just insanity in the guise of an authoritative-sounding quote. How did the "state" give Microsoft its monopoly power to force PC vendors not to carry competitors' OS products?

      It's not what the "state" gave Microsoft, but rather what the "state" allowed (and still allows) Microsoft to do with regard to monopolistic practices.

      Corruption by omission (or lack of oversight) is the problem here. Which is just as bad as corruption via direct intervention.

    15. Re:Corporate dickishness by Man+On+Pink+Corner · · Score: 1

      All monopolies have powerful political friends, therefore they must exist with the aid of such friends.

      Right, and in the example I cited (Microsoft), even the correlation didn't exist. Microsoft wanted almost nothing to do with governmental relationships, buddy-buddy or otherwise, until the antitrust case came up. They were simply left alone in what was probably the most-free market -- microcomputer software -- that this country has ever seen.

      (I'm still waiting for the OP to come back and say, "b... b... but copyright!" Funny, I have a choice of novels to read, sci-fi movies to watch, magazines to browse, and textbooks to study. Those are all covered by copyright, too. Why don't I have a choice of operating systems?)

    16. Re:Corporate dickishness by Belacgod · · Score: 1
      Why are health and education externalities?

      Because if you're healthy you can work more, which benefits whoever your work benefits. And if you're educated you can do more productive work, invent cool things, or at least not drop out and subsist on welfare.

    17. Re:Corporate dickishness by Grand+Facade · · Score: 1

      Chad writ: "When did dickish corporate behavior become the new standard? I must have missed that memo."

      This occured a long time ago when corporations were granted individuals rights.

      --
      Rick B.
    18. Re:Corporate dickishness by sacrilicious · · Score: 1
      Because when I think back to times when even corporations still behaved with a modicum of civility and tended to err on the side of the customer, I realized that the general level of decency at all levels of interaction was higher.

      I wonder if this perception (which I share, by the way) that corporations used to behave better is due to greater information access. The internet now makes bad behavior more widely known and harder to cover up. Which in turn might snowball by making corporations less prone to trying to cover up in the first place.

      --
      - First they ignore you, then they laugh at you, then ???, then profit.
    19. Re:Corporate dickishness by bnenning · · Score: 1

      When did dickish corporate behavior become the new standard?

      My question is, why are corporations in certain sectors almost invariably dickish while corporations in other sectors aren't? Lack of competition may be necessary, but it isn't sufficient. Intel and AMD are a duopoly but they're both constantly producing better and cheaper products. My tentative theory is that when companies are selling ongoing services rather than products, they see much more opportunity to try to control you and nickel and dime you at every turn. They count on people's tendency to use hyperbolic discounting and focus on short term benefits (e.g. "free" phones) rather than long term costs.

      --
      How to solve most of our problems: 1.Lots of nuclear plants. 2.Cure aging.
    20. Re:Corporate dickishness by d34thm0nk3y · · Score: 1

      That's just insanity in the guise of an authoritative-sounding quote. How did the "state" give Microsoft its monopoly power to force PC vendors not to carry competitors' OS products?

      Copyright.

    21. Re:Corporate dickishness by magus_melchior · · Score: 1

      I was listening to This American Life last night, and in the prologue, an author was talking about a bully in his youth who seemed so bereft of common sense and empathy that he thought nothing of shoving said author and his cello down a flight of stairs. That bully grew up to become, arguably the most infamous lobbyist of recent history— Jack Abramoff. I don't know how it happens (family connections, idolization of physical strength, perhaps), but jerks have a way of ending up in high places. I believe that there's also a sort of Cheney-esque thing going on, namely, that Ma Bell wishes to restore the wealth and power it wielded before it was broken up, similar to how the current administration wants to restore the power the executive branch wielded in the heyday of the Nixon administration.

      I wish I had more solid evidence, as that was a conspiracy theorist's argument. Very attractive, but all speculative.

      I agree with you on the decline of civility in relationships, although I wonder whether that former civility was merely on the surface in the past and we're simply far more forthright with our desire to do whatever we want to do (and others' wishes be damned)? Or are we just getting worse at nurturing good relationships?

      --
      "We are Microsoft. You shall be assimilated. Competition is futile."
    22. Re:Corporate dickishness by n+dot+l · · Score: 1

      Absolutely. Someone please mod the parent up.

    23. Re:Corporate dickishness by stewbacca · · Score: 1

      Well a corporation wholly owned and operated in the US, even if EVERY person inside of that corporation is foreign, counts as a "US Person" in federal law.

    24. Re:Corporate dickishness by Anonymous Coward · · Score: 0

      Thanks for your previous comment. About the one I'm replying to:

      It's plausible to call pollution an externality that can't be handled within a free-market system, but not health care or education. The connection is too tenuous. The logic that you used -- that "most work benefits society one way or another" and "Education reduces crime and accidents" -- can justify state intervention in every aspect of our lives. People can't work without food, we could say, so the state should feed us. People with homes are safer, so the state should provide housing to all. Arguments like these are going to lead the US into tighter and more invasive government control over us.

    25. Re:Corporate dickishness by ghyd · · Score: 1

      What is your solution ? because France is much less capitalist than the US and have a much better Internet (by a very long shot mind you... lets say free phone to 49 countries, ultra solid 17mbps down in a 40.000pop city, 300 free TV channels, access to paying cable channels, HDTV, ultra cheap VOD updated weekly, etc etc for 45$ a month... and there's so much more haha, it's just sad for you). And we're borderline socialist. So, what your ideal capitalist world is going to do better, how and why ? is Japan the epitome of Capitalism ?

      Not that I'm particularly against capitalism. It's just a broken ideology that fosters anti-human actions, like every others, all of them, when people begin to really believe in it like it was some divine truth to be followed.

    26. Re:Corporate dickishness by Anonymous Coward · · Score: 0

      The solution is not to change the boss, but to get rid of the concept of a boss altogether (or at least radically redfine it). Democratic workplaces would eliminate much of the kind of behaviour we are talking about here, because the people making the important decisions would be ordinary folk rather than super-greedy capitalists or idiotic government bureaucrats.

      Good luck with that. Have you ever run a company, or been involved with one that was a "democracy"? They tend to last ... about a year.

      Like it or not there has to be a boss to make decisions.

    27. Re:Corporate dickishness by Anonymous Coward · · Score: 0

      Sociopaths tend to get promoted; they have no guilt or ethics to hold them back, and their manipulations make it easy for them to move up the ladder.

    28. Re:Corporate dickishness by JoelKatz · · Score: 1

      "That's just insanity in the guise of an authoritative-sounding quote. How did the "state" give Microsoft its monopoly power to force PC vendors not to carry competitors' OS products?"

      While I don't agree with the argument, I do know it. It goes like this: The State has these things called copyright and patents that grant companies monopolies. How long would Microsoft hold its position if not for the state-granted artificial property right?

      But in any event, I don't agree with the argument because Microsoft was never a monopoly. The only way you could consider Microsoft to be a monopoly is to create a sufficiently narrow product category. Yes, Microsoft had a monopoly on desktop operating systems for PC-compatible computers. But you can turn almost any company into a monopoly by a sufficiently narrow product definition.

  18. Maybe NOT! by redelm · · Score: 3, Insightful
    Yes, this _sounds_ bad. But perhaps is is more aimed at net nuisances such as spammers and botnets. Those certainly harm the name of AT&T. Could get its' domains blacklisted. Still, AT&T has no shortage of highly-paid lawyers. They ought to have developed less-inflammatory wording.

    As a practical matter, I would expect to see these terms on business accounts (where free speech is arguable) and less on home accounts (where it is not).

    1. Re:Maybe NOT! by Anonymous Coward · · Score: 0

      I think we would all feel much better if the language "stated" spammers and botnets.

    2. Re:Maybe NOT! by nomadic · · Score: 1

      Still, AT&T has no shortage of highly-paid lawyers. They ought to have developed less-inflammatory wording.

      I'm guessing this whole idea came from some ego-driven MBA who insisted it go in. I wouldn't be surprised if any less-inflammatory wording was vetoed by the MBA.

  19. terms don't cover landlines. by Vellmont · · Score: 1

    This is a legal agreement ("Agreement" and/or "TOS") between you and the AT&T company providing your Internet Access. FastAccess DSL and FastAccess Business DSL


    I suspect AT&T knows they'll run afoul of the public utilities commission if they try to do this kind of the thing with a POTS telephone line.
    --
    AccountKiller
  20. Frankly, I'm not surprised by jollyreaper · · Score: 4, Funny

    I mean, the company's logo is the fucking Death Star and even George Lucas is powerless to sue them into not using it. I'm not surprised they're prosecuting thought crime. I'm assuming that they'll be feeding pirates feet-first into industrial shredders and give the pureed results to their slavering army of uruk-lawyers.

    --
    Kwisatz Haderach
    Sell the spice to CHOAM
    This Mahdi took Shaddam's Throne
  21. No, they shouldn't by mbone · · Score: 2, Insightful

    AT&T users may want to think twice about commenting if they value their internet service."

    No, they shouldn't. There are worse things in life than loosing your Internet service, and I expect this to stand up neither in Courts of Law, nor in the Court of Public Opinion.

    1. Re:No, they shouldn't by Spiked_Three · · Score: 2, Interesting

      So many of you are naive that these things will come out 'right' in a court of law. Let me tell you firsthand, they do not. AT&T has complete control over the courts.

      It's just like the story from the other day where it costs the guy $7,500 to fight the police for arrest for not showing his license. He obviously had the law on his side and yet it cost him $7,500 to get the charges dropped. Yes you can say he was an idiot for getting to that point in the first place, but the fact is the law did nothing to protect him.

      I recently took AT&T to court for not delivering on a T1 contract level of service. They turned off my service in Jan, I lost my job. I have continued to receive $600 a month bills from them and had my cell phone, voice phone and dial internet disconnected because I did not pay after Jan. Easy day in court right? Yes as a matter of fact it was. The judge drilled the AT&T lawyer a new asshole. So the final outcome? Phone still disconnected, still receiving bills. Judge signs final order written by AT&T lawyer which is nothing like what he ordered in court.

      AT&T is out of control and no one is going to stop them anytime soon. It will take another Judge Green to step in (like the breakup in the 80s) and I wouldn't expect that to happen for another 20 years.

      --
      slashdot troll = you make a compelling argument I do not like the implications of.
    2. Re:No, they shouldn't by b96miata · · Score: 2, Informative

      Yes, there are things that are much worse. Like failing at basic grammar. Sometimes I think slashdot should change "Use the Preview Button! Check those URLs!" to a simple explanation of the difference between the word "lose" and the word "loose"

    3. Re:No, they shouldn't by Simple-Simmian · · Score: 1

      Too bad AT&T seems to own the courts as well. We are a society that is now entirely run by corporate and trial lawyers. The "citizen" is inferior to the corporation and the corporation is superior to the law. .

      --
      If you don't like what I write don't be a CS and mod it down. Refute it.
      Yea I can't spell. So what is your point?
    4. Re:No, they shouldn't by stewbacca · · Score: 1

      Well if "complete control over the courts" means they have the right to have restrictive plans and make specific demands like pretty much every other company on the planet, then yeah, I guess they do.

  22. Not a problem... by __aaclcg7560 · · Score: 1

    I really don't have a problem with AT&T DSL service since I got it two years ago. Comcast is a different story.

    When I tried to explain to the service rep that the problem was on their end, the service rep "accidentally" deleted the cable modem info from the system and I had to wait two weeks for the system to purge itself before the modem info could be added back in. The technician verified that the problem was on their end. On another service call, it took a month to convince them that I couldn't get Internet access because the problem was in the street box. When a technician finally came out, it was a part that another technician installed backwards in the street box. Go figure.

    1. Re:Not a problem... by jbengt · · Score: 1

      Although I do have a problem with SBC now ATT DSL (it seems to disconnect every once and a while for anywhere from a minute to almost a half hour) Comcast Cable was (perhaps not surprisingly, part owned by ATT for some of that time) terrible for me.

      First, I moved into a house and asked for the cable to be activated. They insisted it already was, which didn't make sense, especially since we weren't getting any picture. After a few rounds of that, and about 10 days later, my son found a cable amplifier in the crawlspace that was unplugged. He plugged it in and we did have cable. We told them about it, and they insisted we couldn't possibly have an amplifier, because it would cause problems and they could detect it. We kept it plugged in and never had a problem.
      A few days later, a bill got delivered to our house but addressed to the previous homeowner. Turns out Comcast was still billing the old homeowner for our service. She had canceled at the beginning of November, but was getting billed for November, anyway. Worse than that, she was getting billed for December, too, even though we had moved in December 10.
      Well, it took her a while to get it straightened out. So of course, Comcast sent us a bill including Novemeber - we weren't even living in the house, then. After several clueless help calls, they sent us an itemized "bill" that was just a screenshot of their DOSy looking billing program. We solved the issue, basically, by paying them for what we owed, and telling them they weren't getting anything for the time we didn't have the use of cable.
      The last straw was a couple of years later, when cable failed for us. They tested things, and said it was a problem with the cable on our side of the service box, so they would have to run a new one, and we would have to pay for it. We asked him how they would get under the asphalt driveway between their service and our house. They said they would go around the garage. That would be about 200 feet of new underground cable, with no guarantees it would solve the problem. And, since our driveway abuts the property line, much of it would be run in our neighbor's property. We told him to go away, and we ordered satellite, which has been marginally better.

    2. Re:Not a problem... by __aaclcg7560 · · Score: 1

      With my current apartment, I can't get cable because the previous renter didn't pay his bill. Since I refused to go down to the local Comcast office to prove I'm not the same person, I can't get cable. At one point, they even accused me of being the previous renter. A while later a Comcast technician stopped by to offer to hook up my cable for $200 cash with no monthly billing. Since he wouldn't provide any identification, I closed the door. I was never sure if the technician was freelancing or part of a sting operation to get the previous.

  23. I don't like it... by bwcbwc · · Score: 3, Insightful

    But my choices for high speed internet are pretty much limited to Comcast and AT&T (BellSouth). So it's really a question of which evil empire I'm more "comfortable" with or am locked into by service agreements.

    --
    We are the 198 proof..
  24. Isn't this illegal by kiwioddBall · · Score: 1

    I'm not from the USA, but don't you have something that allows freedom of speech and expression in your constitution or something? Wouldn't this make AT&Ts clause unenforcable?

    1. Re:Isn't this illegal by jasonditz · · Score: 1

      it says "Congress shall make no law..."

      and since AT&T isn't a branch of Congress (more like an unowned subsidiary of the NSA), the Constitution wouldn't apply. If I'm in a restaurant loudly complaining about my lunch, the restaurant isn't required constitutionally to sell me dessert.

      AT&T's disincentive to use this is that if they lose customers they lose money. This isn't the 1970's and even if a handful of people living in the ass-end of Wyoming don't have a lot of competitors to choose from, the vast, vast majority of their customers (99%+ I'm sure) can easily just go get a new phone company, or a competitor's broadband, or a new cell phone.

    2. Re:Isn't this illegal by Pig+Hogger · · Score: 1

      It does not apply to big croporations, only governments.

  25. ammunition by Anonymous Coward · · Score: 1, Interesting

    This is ammunition that we can take to our congressional representatives as evidence that the telcos cannot be trusted with the Internet. AT&T could not have given us a better weapon in our fight for network neutrality regulation.

  26. AT&T and Payback by twrake · · Score: 1

    Given the quiet lobbying campaign by certain telcos over their cooperation with government we certainly think the public company AT&T really respects our privacy and opinions :)

    http://yro.slashdot.org/article.pl?sid=07/09/22/1655239

  27. I can almost sympathize... by bwcbwc · · Score: 1

    with their efforts to try to get immunity. Based on the way the FBI under ex-AG Gonzalez treated everyone else, they probably threatened to expose something else AT&T had done in the past and shut down their business. So some manager decided to "follow orders" and let the FBI have their way.

    Then it turns out (oops), that the FBI themselves get busted for the spying activity and AT&T is left holding the civil liabillity bag. I _almost_ have sympathy for them because there were so many other companies that stood up for their customers that show us how it should have been handled. Their handling of the spying is just another symptom of the monopoly mentality: screw the customer if it can make us some money.

    --
    We are the 198 proof..
  28. Heh.. Forget them! by Clete2 · · Score: 1

    I hate all cell phone companies. Including AT&T. They try to rip you off for every penny you have. I can go on all day about horror stories with the phone companies. I hate them all! AT&T has no right to remove my service just because I talk bad about them on Slashdot and other websites. That's ridiculous! (yes, I am an AT&T subscriber)

    1. Re:Heh.. Forget them! by Anonymous Coward · · Score: 0

      A cell phone is a luxury, not a government protected right.

      I was with Sprint for cell service for 7 years - quite happy with the cost and service, but I am hardly a big phone user. I asked for a new phone after 7 years - they said "sure, but sign this 2 year contract. I said, no thank you, but I'd like to remain a loyal customer, get a new phone and retain my current monthly plan. They said, no thank you. I escalated - no joy. Said goodbye to them.

      Switched to a t-mobile pay as you go plan with no contract and no month charge. That was in July. I haven't used the free minute up yet. Next month, I'll spend $100 and buy 1200 minutes that last for a year. My new bottom of the line phone has 17 days of stand bye time. No camera, no music. I believe those minutes will last 6 months.

  29. I dunno... by m2943 · · Score: 1

    This sounds kind of bad, but think about it. If you sold John a box of apples and John then goes around telling everybody that they were rotten. Then he comes back and buys another one. Why should you have to do business with him?

    AT&T isn't restricting your right to say bad things about them, they are simply saying that if you do, they don't want to do business with you anymore.

    Now, perhaps if you can argue that they are a near monopoly, they shouldn't be able to do that. But if you have a choice among half a dozen other providers, I don't see a big problem. In particular, if they cancel the contract, you're out of it anyway--better than being stuck with a provider you hate for a couple of years.

    (And if you made the mistake of buying a locked phone, well...)

    1. Re:I dunno... by Anonymous Coward · · Score: 0

      You used to have a choice from a lot more alternative providers... but AT&T has been buying them for 20 years.

    2. Re:I dunno... by Anonymous Coward · · Score: 0

      If you're the only place apples can be bought without MOVING INTO ANOTHER STATE, then yes, you'd better expect him to come back and buy more because despite that they SUCK, they're the ONLY ones available.

      Plus you're a piece of shit who should die in a fire. Cock gurgler.

    3. Re:I dunno... by Anonymous Coward · · Score: 0

      You used to have a choice from a lot more alternative providers...

      That's bullshit. There are more choices for cellular and long distance services today than ever before.

    4. Re:I dunno... by Anonymous Coward · · Score: 0

      No, THAT's bullshit. A few years ago, I had a choice of 6 cell phone providers. Today, I have 4, and I haven't moved.

  30. Whaat? by eniac42 · · Score: 1

    I think AT&T's behaviour is absolutely disgusti*#3&!g@.#*** NO CARRIER ***

    --
    "A nation that forgets its past is doomed to repeat it." - Churchill
    1. Re:Whaat? by Anonymous Coward · · Score: 0

      ha ha ha. This joke is so old and lame. You're only about the 9th person to post it.

  31. AT&T new's motto: "Be Evil" by tytso · · Score: 1

    Is anyone really surprised? This is the same company which is against Network Neutrality. The simple answer is to simply not to buy or patronize any AT&T or Southwest Bell services if at all possible.
    ]

    1. Re:AT&T new's motto: "Be Evil" by Anonymous Coward · · Score: 0

      And I do this how?

      I get a choice of phone companies where I live - and they all use SBC lines to get to me. I do have another provider for my DSL - but they're running over SBC lines. I can't get another provider who actually runs their own copper - unless I want Comcast. And they are just as evil as SBC.

      And no, I'm not going to call them "at&t" - they're SBC, the most evil of the baby bells. As bad as Bellsouth was, SBC is worse.

  32. The point is not that AT&T is doing this by Infonaut · · Score: 5, Insightful

    .. why give them your money? Stupid is as stupid does

    The bigger picture is that this is yet another one of those corporate slippery slopes.

    • At one time there was a first broadcaster to watermark their logo on every TV show you watch. Now they all do it.
    • Some intrepid lawyer at a credit card company thought it would be a good idea to include terms for binding arbitration in every customer contract. Now they all do it.
    • Once upon a time you could go to a movie theater without being bombarded by fuggin' Pepsi ads. Now they all do it.

    The technique is straightforward. A huge company with vast legal resources will create terms of contract that are annoying, but just a little bit less annoying than the transaction cost of replacing that company with another one. They've annoyed you, but like a frog being boiled in water, you figure you can live with it. Pretty soon all of the company's competitors are doing the same thing, and now you have no other recourse, even if you wanted to go through the time, expense, and hassle of switching.

    --
    Read the EFF's Fair Use FAQ
    1. Re:The point is not that AT&T is doing this by Anonymous Coward · · Score: 0

      The use of binding arbitration, early cancellation fees and other kinds of anti-consumer behavior by cell companies has helped the upstart pre-paid cell phone companies like Tracphone, Net10 and Virgin grow by leaps and bounds. Why subject yourself to this kind of corporate B.S. when you can always cut your losses by not buying anymore prepaid minutes? Hopefully this concept will spread and we'll see pre-paid wireless ISP's. The best thing for anti-consumer companies is for them to be put out of business by competition offering better service. They only serve to weaken our economy in the long run.

  33. On the bright side... by Leuf · · Score: 3, Funny

    If AOL did this it would finally be possible to end your service over the net.

  34. On the question of Freedom of Speech... by gbutler69 · · Score: 1

    Please, everyone get their facts straight. The constitution limits the government's powers. It says nothing about this sort of conduct between two private parties (a corporation and an individual).

    Now, that being said, a corporation only has the authority to exist with limited liability for the shareholders because the people via their elected government, grants them that right.

    It is the right of the people, as given in the constitution, to create laws, via their elected representatives, that prohibit a corporation from having this sort of conduct.

    The question here is, is there or is there not a law that prevents this behavior by AT&T. If not, work to enact one. If so, sue.

    Again, the constitution limits government power. It does this primarily by limiting the government's power to those powers specifically enumerated and no others. As an additional emphasis, the "Bill of Rights" was added to the constitution specifying some particular thing that the government is explicitly prevented from interfering with (e.g. Freedom of Speech).

    Many of the founding father's felt that the "Bill of Rights" was a mistake as it left the impression that anything not mentioned in the Bill is a power/right reserved to the government when in fact the opposite is true.

    Kind Regards,

    Gerry B.

    --
    Over-the-top Response Guy! Giving "Over-the-Top Responses" since 1970.
  35. Even Turkish Telekom is better ! by unity100 · · Score: 3, Interesting

    yes they oversell without having the necessary infrastructure, yes most of their services are shitty, but i can curse and swear about them and TO them wherever i want (even on the phone) and even high courts in turkey order turkish telekom to cut uncompetitive practices. hell, even turkish telekom dns'es update themselves like in 30 minute intervals - change a .com domain name's nameservers in enom, voila - not 30 minutes pass before t.telekom dnses pick it up and show site from new place.

    america, land of the free. or was land of the free. why are you people are putting up with this kind of shit there, and not rise up and put an end to that i dont know. you have overthrown the strongest monarchy of the times at 1776. you should be able to topple a bunch of cash greedy bastards.

    1. Re:Even Turkish Telekom is better ! by gbutler69 · · Score: 1

      ...you should be able to topple a bunch of cash greedy bastards.

      Oh, we will! One thing about us Americans is when we get prickly, we get real ornery.

      We really don't stand for this shite for too long. Companies can get away with it for awhile until enough people get affected by it then, BAM! We drop the hammer.

      <jingoism> I'm proud to be an AMERICAN where at least I know I'm free..............[NO CARRIER] </jingoism>

      --
      Over-the-top Response Guy! Giving "Over-the-Top Responses" since 1970.
    2. Re:Even Turkish Telekom is better ! by lysse · · Score: 1

      you have overthrown the strongest monarchy of the times at 1776.

      Remember, everyone who did that is dead now.
    3. Re:Even Turkish Telekom is better ! by unity100 · · Score: 1

      spirit lives on

    4. Re:Even Turkish Telekom is better ! by Anonymous Coward · · Score: 0

      you have overthrown the strongest monarchy of the times at 1776. you should be able to topple a bunch of cash greedy bastards.

      That was before the invention of television and the culture of celebrity worship that has pacified our society into easily-herded consumers.

  36. It's just scare tactics by duh_lime · · Score: 1
    These clowns can put whatever they want in their contracts. Each contract/terms_and_conditions has a clause that if any part is unenforceable, the others still stand.

    This is really just intimidation. If they get away with it, they've won.

    Let's get Mikey to try it first...

    1. Re:It's just scare tactics by Ponzicar · · Score: 1

      So what happens if the clause that says that if any part is unenforceable, the others still stand is itself found unenforcible?

    2. Re:It's just scare tactics by duh_lime · · Score: 1

      Everything inside comment is false.

  37. As an AT&T user... by Anonymous Coward · · Score: 2, Insightful

    AT&T still blows.

    Posting from an AT&T connection, shut down my service if you want to guys!

  38. The Bully Pulpit by Anna+Merikin · · Score: 3, Interesting

    AT&T, taken apart decades ago because of their abuse of monopoly power, has not learned how to compete in a free marketplace and, thus, must go back to their orginal business model: hateful monopolizing. Perhaps some of you remember or have seen reruns of Lily Tomlin's wonderful ATT operator.

    The main problem with having a president who lies and suspends constitutional rights is that the public, by example, are led to believe lying and bullying are OK. "Gee, the president makes it work for him...."

    This is the famous Bully Pulpit that the first President Roosevelt talked about.

    To give a more specific example of this principle, when former president George Herbert Walker Bush complained publicly that the Japanese government was trading unfairly with the United States (this was before the Tokyo stock crash) several Japanese tourists were attacked and beaten on the streets of US cities.

    We need a president who loves truth. Otherwise, the US has more to worry about than Ma Bell.

    Of course, Ma Bell is bad enough....

    disclaimer: I am an ATT customer in CA. rethinking my subscription to their service.

    But wait -- that leaves me with using ComCast....

    1. Re:The Bully Pulpit by geekoid · · Score: 1

      Read your contract. Other then the link in this article, I couldn't find a terms od service with that wording from at&t. SO it might only be some division or a hoax.

      --
      The Kruger Dunning explains most post on /. http://en.wikipedia.org/wiki/Dunning%E2%80%93Kruger_effect
    2. Re:The Bully Pulpit by catscan2000 · · Score: 1

      Speakeasy might be an option for you. They do voice and data, and I've been using their OneLink service for about two years now. When combined with an HDTV antenna and either an HD TV or a computer HDTV receiver, you can be Comcast and AT&T-free :-).

    3. Re:The Bully Pulpit by Anna+Merikin · · Score: 1

      You may be right about that; I had scanned TFA but, like you, I found no mention of it.

      Nevertheless, I stand by what I wrote, which applies whether I've been p0wned or not.

    4. Re:The Bully Pulpit by Nakanai_de · · Score: 1
      I have Comcast cable internet in the Bay Area. I initially went with them because we don't have a landline and no companies offered naked DSL. This summer, we were visited no less than 4 times by AT&T folks offering their new fiberoptic service. If I switched, I would be paying 50% less each month for my internet, but I'm not going to do it. I don't want an ISP handing over my information to the government (and now lobbying for a "get out of jail free" card). I especially don't want an ISP that tries to regulate my free speech. So even though I'm paying more- a lot more- every month, I feel content. It's called voting with my wallet.

      Yes, Comcast isn't perfect. I don't really approve of their throttling BitTorrent or their secret usage caps. Their "pay your bill online" page doesn't seem to work well with Firefox & AdBlock Plus. But they're a damn sight better than AT&T, and I'd much prefer giving them my money than a T1000-esque telecommunications conglomerate, TYVM.

      --

      Sono koro, bokura wa, sore ga sekai no shinjitsu da to shinjite ita.

    5. Re:The Bully Pulpit by Anonymous Coward · · Score: 0
    6. Re:The Bully Pulpit by ScrewMaster · · Score: 1

      Of course, you've forgotten that AT&T was never an illegal monopoly, not in the sense that Microsoft is. AT&T was a government instituted and regulated monopoly. I doubt that AT&T's management ever really understood why the Feds turned on them.

      --
      The higher the technology, the sharper that two-edged sword.
    7. Re:The Bully Pulpit by Anna+Merikin · · Score: 1

      Where's the problem?

      The term plus the example of GHWB using the "Bully Pulpit" to promote bigotry and incite violence IS my entire point. The power of the President to persuade is the essence of the position. Roosevelt may have meant it in a "positive" way, but any tool can be used to destroy as well as to build.

      So explain how we disagree?

    8. Re:The Bully Pulpit by Anna+Merikin · · Score: 1

      You're right on both points. I had forgotten that there was no trial, just the execution of sentence: give up your exclusive right to use the phone networks of the US and break yourself up.

      Never having had to market beyond "reach out and touch someone," what was left of ATT went shopping for marketing-types from other industries, or borrowed sales pitches and techniques from their (new) competitors.

      I am quite sure their management never knew how frickin mad users had become.

    9. Re:The Bully Pulpit by Anna+Merikin · · Score: 1

      Found it:

      5.1 Suspension/Termination. Your Service may be suspended or terminated if your payment is past due and such condition continues un-remedied for thirty (30) days. In addition, AT&T may immediately terminate or suspend all or a portion of your Service, any Member ID, electronic mail address, IP address, Universal Resource Locator or domain name used by you, without notice, for conduct that AT&T believes (a) violates the Acceptable Use Policy; (b) constitutes a violation of any law, regulation or tariff (including, without limitation, copyright and intellectual property laws) or a violation of these TOS, or any applicable policies or guidelines, or (c) tends to damage the name or reputation of AT&T, or its parents, affiliates and subsidiaries. Termination or suspension by AT&T of Service also constitutes termination or suspension (as applicable) of your license to use any Software. AT&T may also terminate or suspend your Service if you provide false or inaccurate information that is required for the provision of Service or is necessary to allow AT&T to bill you for Service.

      Not p0wned

  39. Reach Out and Crush Someone by Ralph+Spoilsport · · Score: 1
    I don't think this would hold up in court. Something about First amendment rights. And something about inhibiting interstate trade... in this case, the trade of ideas...

    "Do you promise to covet propriety prosperity posterity and never hurt the state say what?"

    What?

    "Take the stand..."

    The judge would look at the contract, laugh, and say:

    ATT - get a fucking life you idiots. DISMISSED! NEXT!!!

    "Yes your honour. Next is The case of World v. GW Bush..."

    And the judge smirks - "Another slam dunk...I might get to play some golf today if this keeps up..."

    RS

    --
    Shoes for Industry. Shoes for the Dead.
    1. Re:Reach Out and Crush Someone by Simple-Simmian · · Score: 1

      They own the law and the Judges. The Judges who are all lawyers like the asshats that wrote this contract. We have to many Lawyers.

      --
      If you don't like what I write don't be a CS and mod it down. Refute it.
      Yea I can't spell. So what is your point?
  40. from Crazy People by Potent · · Score: 1

    If we fold, there will be no damn phones. AT&T. We're tired of taking your crap!

    --
    Out of order? Fuck! Even in the future nothing works! - Dark Helmet (Rick Moranis) "Spaceballs"
  41. Simple math by mattr · · Score: 1

    Government pays off telecom with $200bn.(nudge nudge, wink wink. You don't really *have* to roll out the hardware, guys.)
    Government gets telecom to install snoop switches everywhere. Not just when they need a tap, but you know, *proactively*. Telecom has to "want" to do it and they do.
    Government doesn't say anything about bandwidth, universal access, net neutrality or EULAs that go against the Constitution. Meanwhile other countries (all buying U.S. hardware) roll way ahead in phones, fiber, online privacy laws, online video and film, etc.

    Look, it's a pattern. Reminds me of Microsoft and the Government too. Wonder how much they gave the government for the same purpose, huh?
    It isn't easy to see the pattern until years go by, or to do much about it. But having this system and leaving important things to such corporations is why the U.S. is, I'm sorry to say, beginning to suck. However I did just rent two cheap servers in the U.S., because there are still cool U.S. geeks. When you complain though you have to realize you get what you pay for. In this case, you paid for the kind of AT&T and Comcast that you have.

    Conceivably it would be possible to have good companies that do what the government wants, unless perhaps the government slyly applied massive pressure to turn them into the kind of companies that can get bought off, but it would appear that the financial system prefers jerks. The only way out would seem to get a lot of shareholders mad.

    1. Re:Simple math by mattr · · Score: 1

      s/seem to/seem to be/

  42. What is Sandvine? by Anonymous Coward · · Score: 1, Informative

    Just in case you didn't know either....

    http://en.wikipedia.org/wiki/Sandvine

  43. protection against defrauders? by Anonymous Coward · · Score: 0

    could this possibly be a way for att to protect themselves from a scenario where someone is pretending to be att and misrepresenting the company?

    of course, if this isn't the case, thats some fucked up shit.

  44. iphone carrier by confused_demon · · Score: 1

    In light of the ibrick event, what else can you expect from the exclusive service provider of the iphone?

  45. Word play... by Anonymous Coward · · Score: 0

    The value of having internet service is not the same thing as the value of "their" service.

  46. I'll say it by Monoman · · Score: 1

    EDGE sucks!!!! :-D

    --
    Keep the Classic Slashdot.
  47. You are right. by tiananmen+tank+man · · Score: 1

    This is only to attack spammers and botnet owners. ... And maybe terrorists, definatly not people who critize AT&T. Why does everyone hate AT&T for trying to protect us?

    See the parallelism with the usa government?

    1. Re:You are right. by redelm · · Score: 1
      Sorry, no. I hold the US govt to a higher std than AT&T. The USG is intended to represent everyone and protect all fairly. AT&T has no such pretention and only has to satisfy it's shareholders, mostly by making money.

      That said, both have used unnecessarly ambiguous language that generates fear and exposes them to predictable criticism. There is a serious probability the fear is intentional in which case it can be considered deliberate intimidation (which is evil).

  48. They cant stop me! by LaminatorX · · Score: 1
    I'll voice whatever valid criticisms I like about AT&T's poor service, corruption, unfair compet342976r*&^*^ &68 *^*&^...

    [NO CARRIER]

  49. Cogent analysis... by BarnabyWilde · · Score: 1

    ...and thanks for taking the time to write that.

    It pretty much sums up why we have such incredibly bad prez candidates on both sides (Ron Paul excepted).

    1. Re:Cogent analysis... by Anonymous Coward · · Score: 0

      What are you talking about? Ron Paul is one of the worst of the lot. He's yet another "libertarian" (which really means corporatist) idiot about the economy, he's got a few positions I agree with, but for the most part he's a looney toon.

      The man wants to do away with the income tax! That would be a MASSIVE tax break for the wealthy, with the rest of us making up the difference. What we need is a more progressive income tax, not a handout for the rich.

      At least he'll never be President.

  50. The timing is good... for me. by Kierthos · · Score: 1

    Well, damn. Glad I'm switching to RoadRunner. Not exactly voluntarily, but if AT&T is pulling this kind of shit, who knows what they'll try next.

    --
    Mr. Hu is not a ninja.
  51. AT&T's Dirty Laundry by Anonymous Coward · · Score: 0

    I'm on AT&T and I have the following to say:

    AT&T is run by a bunch of child-rapers. They have systematically sabotaged The Algorithm. AT&T is the one responsible for the XB360 Red Rings of Death incident, Wii shortages, and the PS3 sucking. They are Blu-Ray and HD-DVD. They are the company that charged 25 cents a minute for long distance when their cost was pennies per minute. They broke blue boxing and red boxing. They were responsible, in part, for Kevin Mitnick's abortion of justice. AT&T mines Google's data and they Do All Evil. There are currently two AT&T employees playing with my genitals and liking it and wanting them instead of "Papa Bell's" tiny dick.

  52. AT&T Sucks by l0rd.47hl0n · · Score: 0

    You hear that, AT&T. You suck. Try and silence me, you ass-fuckers. Robert Marshall 17 Goodwin Street Springvale, Maine 04083 There. Everything you need to litigate if you have the balls, you cock-gobblers.

  53. Yes, it is bad... by gillbates · · Score: 2, Insightful

    If history has taught us anything, it is that companies - regardless of original intent - always construe the meaning of contracts in the manner most advantageous to the company.

    This clause may not be intended to be enforced against individual users, but as soon as a customer becomes critical of AT&T and starts costing them money, the company lawyers will find this clause and silence them.

    --
    The society for a thought-free internet welcomes you.
    1. Re:Yes, it is bad... by redelm · · Score: 1
      Not just companies: All litigants tend to interpret their rights in the light most favorable to them. Think "unlimited service". No-one wants to go to court with a weak arguments.

      AT&T would have an uphill battle if it disconnected a customer simply for non-libellous criticism. For one thing, the agreement likely would be considered as a "contact of adhesion" and construed very narrowly against AT&T. So the criticism might well be found not to injure the reputation of AT&T, since it was the criticised action which was injurious, not the publication thereof. Or a court might simple sever that portion from the contract as its' enforcement would be against public policy. Depending on the exact facts and how adventurous the court felt that day.

  54. Freedom belongs only by cinnamon+colbert · · Score: 1

    only to those who own it
    (Ben Franklin: Freedom of the press belongs only to those who own one)

    The obvious , practical solution is for someone to create some sort of "open" community owned ISP. Until that is done, corporations like ATnT will behave according to thier DNA: profits before all else; complaining about that is like complaining that piranhas are vicious

    Is their a group that can put together a community open source isp ?, perhpas using some sort of next gen wimax, you need a super router every mile or so ? (just speculating there)

    1. Re:Freedom belongs only by damburger · · Score: 1

      There's no reason why a conventional ISP couldn't be cooperatively owned, and that would solve many of these problems. In light of these corporate abuses it seems like a logical step, although I can't see it going down too well in the US. You guys probably think such institutions are a too 'red'.

      --
      If we can put a man on the moon, why can't we shoot people for Apollo-related non-sequiturs?
    2. Re:Freedom belongs only by Simple-Simmian · · Score: 1

      Problem is the same type of asshats eventually end up in control.

      --
      If you don't like what I write don't be a CS and mod it down. Refute it.
      Yea I can't spell. So what is your point?
    3. Re:Freedom belongs only by damburger · · Score: 1

      Not really, no. Cooperatives have shown themselves to be stable, fair minded, and able to survive in a market environment.

      In any case - consider corporations to be a microcosm of governments. Regardless of how bad an elected leadership might be - its generally a hell of a lot better than an unelected one.

      --
      If we can put a man on the moon, why can't we shoot people for Apollo-related non-sequiturs?
    4. Re:Freedom belongs only by Anonymous Coward · · Score: 0

      no most of us think it is good - the right wing corp conspiracy, which really exists, has a lot of power, and one of its most promienent uses is to squelch debate in the mass media; we are stupid in that if it aint on tv it doesnt exists

  55. Well said by Anonymous Coward · · Score: 0

    > The first is the "libertarian" viewpoint in which the free market is a magical solution
    > to all problems and government intervention is the source of all evil.

    This is close to what Smith thought. Of course he was smart enough to realize that monopolies endangered the free market and would probably have supported competition laws. Thus; Microsoft would have split up by the DOJ if there was even any pretense that the US were a market based economy. Certainly all the hand waving about "capitalism" whenever Microsoft anti trust troubles are being discussed is misinformed nonsense.

  56. Wait wait wait.. by Anonymous Coward · · Score: 0

    AT&T has a reputation that can still be tarnished?

    I thought the whole spying on their customers, proposing tiered internet so they can charge everyone on the internet who even shoots a packet across their infrastructure, hostile tactics, and poor customer support as of late did that already.

    Hey, AT&T violated their own TOS, they should disconnect themselves!

    Would do us ALL a favor.

  57. Cake + Eat? by Mateo_LeFou · · Score: 1

    I'm not sure I like the new and glorious tiered internet world to which AT&T and Verizon are inviting us

    --
    My turnips listen for the soft cry of your love
  58. Comment removed by account_deleted · · Score: 2, Interesting

    Comment removed based on user account deletion

  59. Love it or Leave it! by Mateo_LeFou · · Score: 3, Insightful

    I agree with you wholeheartedly. Another trend I've noticed is people for some reason keep criticizing Bush, Cheney, and the various other people who run this country. And yet they *still live here! Hopefully Patriot Act 2.0 will take care of this problem.

    (/sarcasm)

    How does your line of reasoning deal with the "or its parents, affiliates and subsidiaries" language? If you continue using AT&T "service" you obviously shouldn't be allowed to express negative things about any of the other companies they do business with.

    --
    My turnips listen for the soft cry of your love
  60. I'm not sure that's being interpreted correctly. by Trillan · · Score: 1

    I'm not sure that's being interpreted correctly, but I think the wording is broad enough that it could be interpreted that way, which is a problem.

    However, the rule says <i>conduct</i>. To me, this means that if your actions (only including, not exclusive to speech) are damaging AT&T's reputation, they can cut you off. What sort of conduct would damage a carrier's reputation? Harassing another person pops into mind immediately. "Why doesn't AT&T do something, are they just scumbags?"... well, now they can. Representing themselves as someone associated with AT&T? They get dropped. There's a bunch of cases that could be at work here other than "AT&T sucks."

  61. We can do what we like. You have no power. by Futurepower(R) · · Score: 1

    Something needs to be done to stop the growing trend of laundry-list TOS agreements that amount to "we can kick you off our network any time we damn well feel like it"

    Agreed. These contracts sound like the megalomaniac dreams of a 3-year-old: We can do what we like. You have no power.

    Steve Jobs decided to tie the iPhone to AT&T (actually SBC with a new name), and now the company is awash in bad publicity. (See the title of the AT&T web page.)

  62. Sweet... by magimoss · · Score: 1

    ...I've been wanting out of my contract with them! How far do you think I have to go?? Because apparently going on about the EVERYTHING wrong with the company isn't going to do it...

  63. More Lawyer than we need. by Simple-Simmian · · Score: 1

    Well thank At&T Lawyers for this further corrosion of your human rights. Lawyers are the person pushing this stuff. The Country exist for the Lawyers and the corporations they create and not for the citizens anymore. This is really pretty petty.

    --
    If you don't like what I write don't be a CS and mod it down. Refute it.
    Yea I can't spell. So what is your point?
    1. Re:More Lawyer than we need. by geekoid · · Score: 1

      get a gun.

      Lawyers are just people. Some do 'good' some do 'evil'.

      --
      The Kruger Dunning explains most post on /. http://en.wikipedia.org/wiki/Dunning%E2%80%93Kruger_effect
    2. Re:More Lawyer than we need. by Simple-Simmian · · Score: 1

      No Lawyers are part of Guild that serves only themselves, the good of the country and world be damned. I would get a gun by the Lawyers made them illegal and nearly impossible to get here in California.

      --
      If you don't like what I write don't be a CS and mod it down. Refute it.
      Yea I can't spell. So what is your point?
  64. Verizon by pedropolis · · Score: 1

    I read the new Verizon service agreement. They're allowed to terminate your cell contract if you use harsh language to a CSR. Also, you agree that any dispute will be mediated by their 3rd party. Meanwhile, the first whiff of an exigent circumstances letter from the government will compel them to illegally (read w/o FISA approval) give over all your information. Sounds fair.

  65. New model army by wytcld · · Score: 1

    We need to come up with a model which can replace this whole sector of the economy, and we need to shop it around to presidential candidates. Something's structurally wrong when corporations can get this out of control. It's not just a matter of tweaking a regulation here and there. Telecom is as broken as the US healthcare system - which is to say it works in some places for some people, but the major firms involved will happily do any amount of damage to their customers if it serves short-term, short-sighted profit. Not that there's no virtue in profit; just that it's important that the game be set up so that the vices of profit don't predominate over the virtues. Profit is not the only value. It doesn't even maximally serve the value of profit for profit to be the only value. When sectors of our economy start pursuing profit as if it is, they are broken. When something's that broken, sometimes the efficient thing to do is to tear it apart and refactor that entire part of the system.

    --
    "with their freedom lost all virtue lose" - Milton
  66. let's get this out of the way early by the_fat_kid · · Score: 1

    I, for one, welcome our new multi-tiered over lords

    --
    -- Sig under construction...
  67. This sucks.. but doesn't matter by Anonymous Coward · · Score: 0

    While I'm not a AT&T customer anymore, It smokes me they would stoop to this level. However, they can't stop NON-AT&T customers from passing on the crappy service info or creating a AT&T Suks.com website.

    I used to have bellsouth, however the underground cables are falling apart, and will never be replaced.. The static on the lines was so bad, i could never get better than 28K dialup connections. Thank god for broadband now - no more bellsouth~!

  68. They REALLY don't "get" it. by Anonymous Coward · · Score: 2, Interesting

    So AT&T reserves the right to suspend your account and all service "for conduct that AT&T believes"..."(c) tends to damage the name or reputation of AT&T, or its parents, affiliates and subsidiaries." Obviously AT&T should suspend ITSELF, since there is no such "right" as that, and trying to reserve such a "right" obviously damages the name or reputation of AT&T!

  69. Re:Not a first amendment issue by LocalH · · Score: 2, Insightful

    Political speech? You're sorely, sorely mistaken. Next time try actually reading the words of the first amendment and not taking what some loony tells you at face value.

    --
    FC Closer
  70. Those are unconscionable terms! by Xenographic · · Score: 3, Interesting
    > But perhaps is is more aimed at net nuisances such as spammers and botnets

    Well, if you read the ToS, they already have that covered a thousand times over.

    > They ought to have developed less-inflammatory wording.

    Not to mention terms that haven't been ruled unconscionable before!

    Just to prove my point, per the ToS, you agree to their Acceptable Use Policy (AUP) (it's item 13 or something, it's pretty far down the list and the AUP has all the good stuff), which states, among other things:

    Abuse of Email/Spamming

    The Service(s) you have purchased from AT&T may include the ability to send and receive electronic mail ("Email").

    Prohibited activities include, but are not limited to, the following:

    * Mass electronic messages and "mail bombings" (sending mass Email or deliberately sending very large attachments to one recipient);
    * Spamming, or sending unsolicited commercial Email (UCE), sending unsolicited Email soliciting charitable donations, or sending chain Email;
    * Forging Email headers (transmission information);
    * Using another computer, without authorization, to send multiple Email messages or to retransmit Email messages for the purpose of misleading recipients as to the origin;
    * Use of electronic mail to harass or intimidate other users;
    * Use of redirect links in unsolicited commercial Email (UCE) to advertise a website or service;
    * Use of an AT&T-provided Email address, Service or website to spam advertise, or collect responses from unsolicited Email

    (Emphasis added.) Not to mention this:

    Network Security

    It is your responsibility to ensure the security of your network and the machines that connect to the Service(s). You are responsible for ensuring that your customers and users use the Service(s) in an appropriate manner. You are required to take all necessary steps to manage the use of the Service(s) obtained from AT&T in such a way that network abuse is minimized. Violations of system or network security are prohibited, and may result in criminal and/or civil liability.

    Examples of system or network security violations include, but are not limited to the following:

    * Failing to secure your system against abuse. You are responsible for configuring and securing your services to prevent damage to the AT&T network and/or the disruption of Service(s) to other customers. You will be held liable if unknown third parties utilize your services at any time for the purpose of illegally distributing licensed software. It is your responsibility to ensure that your network and/or computer are configured in a secure manner, and to take corrective actions on vulnerable or exploited systems to prevent continued abuse. You may not, through action or inaction, allow others to use your network for illegal or inappropriate uses, and/or any other disruptive, provoking, or abusive behavior that is in violation of these guidelines or the agreement for the Service(s) you have purchased;
    * With respect to Dial-up accounts, using any software or device designed to defeat system time-out limits or to allow your account to stay logged on while you are not actively using the AT&T Service(s) or using your account for the purpose of operating a server of any type;
    * Uploading or distributing files that contain viruses, Trojan horses, worms, time bombs, cancel bots, corrupted files, or any other similar software or programs that may damage the operation of another's computer or property of another;

  71. Kill the Evil Fuzzy Puppies by theBluesDog · · Score: 1

    When the two are stuck together like dogs, what then? Where's the constitutional bucket of water?

    Then the media shows you a cute fuzzy puppy but soon enough you've got a pit bull with its teeth in your ass.

    Me, i don't give a shit /which/ dog has his teeth in my ass. When most of my life is dictated by contractual agreement and administrative law, most of it to my detriment, i'm not making distinctions. The situation is a corruption of both constitutional ideals and capitalism; this mongrel resembles neither so the distinction is lost anyway.

    1. Re:Kill the Evil Fuzzy Puppies by Pig+Hogger · · Score: 1
      Cue the rich anglo-saxon bourgeois personal responsibility freedom-affording types:

      "You have the freedom not to sign a contract you deem abusive"... "You have only yourself to blame if you sign a bad contract"... etc... etc... etc...

  72. Hmmm... by q256 · · Score: 0

    Bite Me

    Yep, that is about it.

    (now where is that post as coward button, argh !!!)

    --
    Once upon a time, a soon to be mommy and daddy loved each other very much (the lust was strong as well as the drinks)
  73. corporate tyranny by zmichalka · · Score: 1

    When all of the fuss began about AT&T and their privacy policies, I dropped them as my phone carrier even though they are the local monopoly on land lines (I now use a VoIP line who charges about 40% less with no limitations on long distance). This re-affirms that decision. Although this is certainly a bad thing for the net, I think it may be too little too late. We are guaranteed freedom of speech and the right to assemble by the first amendment. That doesn't carry over into the business world. Sure, you can stand out in front of a business on the sidewalk waving a sign, etc but set foot anywhere on their premises (including a parking lot) and you can be arrested. People generally don't gather at government buildings/ property (where the 1st Amendment is applicable) but in the marketplace, which is traditionally a public arena (think Socrates). In other words, to reach the public at large is much harder, if not impossible. Sure, you can wave that sign on the sidewalk, but people just drive by you and don't have to hear what you are saying. This also acts as another way in which corporations are set up as a tyranny (see: Noam Chomsky) rather than any sort of free or democratic enterprise. Hopefully, the net can stay free and set an example for the real world and roll back some of the limitations we actually encounter in our lives outside of a glowing screen.

    1. Re:corporate tyranny by Anonymous Coward · · Score: 0

      This is what I don't understand about people who want to deregulate corporations and shrink government. At least with the government at the helm, you have some remote degree of control and accountability via elections and protest. This will not be so when the balance of power tilts to corporations, which seems to be happening very soon (if it hasn't already).

  74. This is stupid. by thezig2 · · Score: 1

    I wish they weren't such dicks when it came to, well, being dicks. Their service in my area is quite good and is cheaper than the alternatives. It'd probably be more effective to push congresspeople to pass some neutrality legislation than to try and organize a boycott; nearly everyone can understand the benefits of neutrality laws, but only the people with poor service would really be interested in a boycott.

  75. Isn't AT&T the Exclusive iPhone Carrier in the by BSDetector · · Score: 0

    Isn't AT&T the Exclusive iPhone Carrier in the US?

  76. saying "NSAT&T" *is* political speech by schwaang · · Score: 1

    But thanks for playing.

  77. One more reason... by vanyel · · Score: 1

    ...I'm glad I switched to Sprint several years ago.

  78. They know what they're doing by haggus71 · · Score: 1

    You gotta hand it to the AT&T lawyers for knowing what the government and the people will put up with. Personally, I have Charter running the cables here and Verizon, always ranked #1 in customer service, as a cell provider. Maybe people should use that as a measure of what phone they get, instead of what Paris Hilton or Steve (hand)Jobs is peddling.

    What do you call 3500 lawyers at the bottom of the ocean? A good start.

    -Unknown-

    Hang all the lawyers!

    -William Shakespeare-

    Don't worry, though. According to Marx, Hyper-Capitalism is followed by Socialism, then Communism. Look at Europe. They are mostly in the socialist phase. The US just tends to be a bit slower than everyone else. C'mon, we look at Forrest Gump as a hero!
  79. Fine by me by Anonymous Coward · · Score: 0

    Seems like a really easy way to get out of there NAZICONTRACT with no early termination fees.... (now if only verizon would start this too)

  80. Just cancelled ATT Wireless by Anonymous Coward · · Score: 0

    I just cancelled today. And now that I did I can surely say that if their parent company thinks they can deliver reliable television over ADSL lines they have to be fucking cheap asses. I will not support such a company. With products such as the slow ass EDGE network they are a joke on what this country was founded on (United States that is). Where's the innovation? Good riddens.

  81. Re:But not South Africa's Telkom by Kifoth · · Score: 1

    When Telkom SA were owned by SBC (Now AT&T, surprise surprise) they slapped one of their online critics (www.hellkom.co.za) with a 'hate speech' lawsuit worth (then) almost 1 million US dollars http://www.itweb.co.za/sections/internet/2004/0408111546.asp?S=Legal%20View&A=LEG&O=FRGN

    Telkom eventually dropped the case (a year later and after SBC had sold its shares in Telkom), but the action goes a long way to show where AT&T's attitude to freedom of expression really lies.

  82. heard that by unity100 · · Score: 1

    anything at&t gets its foot in it, becomes a mess.

  83. Um.... by baboo_jackal · · Score: 1

    ... don't buy AT&T? That sounds like a good solution for those who disagree with their TOS.

  84. Free Choice by hhawk · · Score: 1

    Given that they are not a monopoly, I think it's within their right to set up contracts the way they want. Before you think this is a Trolling comment. The other side of the coin is why would anyone in the world with other companies to choice from, be willing to sign that contract?

    I certainly wouldn't. Let's hope this gets' some real main stream press.

    --
    http://www.hawknest.com/
  85. apple locks iphone, and at&t silences the outc by Anonymous Coward · · Score: 0

    This comes suspiciously on the tail of apple's latest update. By threatening its customers, at&t can effectively punish those iphone users who stand to damage their flagship phone's reputation or call attention to the way their sordid covenant has been destroying the platform. Other people have said if you dont like at&t then switch, but this wont be an option for people who want to continue use the phone they paid 600, then 500, and now 400 dollars for. The obvious message here is: we don't give a shit about our customers, and we don't want to hear their feedback. Or more likely, we don't want real customer accounts of their experiences to threaten our stock price. If this isn't against the law it should be. Its anti-competetive and creates a tangible threat against free speech.

    anonymous because I don't want them to rob me of the use of my phone

  86. Citysearch should watch out! by paultvanslyke · · Score: 1

    So does this mean that restaurants also now have the right to sue someone when they post a negative review on Citysearch? I didn't like my hamburger at McDonalds...whoops, I better not say anything online for the fear of getting sued for defamation! Yikes!

  87. The myth of civility by gaijin99 · · Score: 1

    You, like a regrettably large number of people, are managing to ignore minorities when you discuss the supposed "civility" of bygone eras.

    Ask a black man, even in New York or other northern areas, how "civil" the past was.

    Further, if you go back to the late 1800's, you enter the Robber Barron era, which was hardly a high water mark for corporate good behavior.

    --
    "Mission Accomplished" -- George W. Bush May 1, 2003
  88. Mesh by macemoneta · · Score: 1

    Isn't it time we moved to mesh networking, bypassing the telcos and ISPs that want to control content and communication?

    --

    Can You Say Linux? I Knew That You Could.

    1. Re:Mesh by Anonymous Coward · · Score: 0

      shutup

  89. Am I wrong by davetd02 · · Score: 2, Insightful

    I disagree with how the parent (and OP) read the provision. The use of "conduct" says to me that the provision is so that they can cut off users who are taking actions that make AT&T look bad by association. For example, if a user were to host the NAMBLA website via an AT&T line. If somebody came along and alleged "AT&T is hosting NAMBLA, therefore AT&T supports NAMBLA" then AT&T would get to cut off the account. Of course you and I know as /. readers that hosting a website doesn't imply endorsement of it, but to the 80% of the country that doesn't read /. they might think that AT&T was somehow directly involved.

    There are reasons to be concerned about AT&T retaining a veto over actions of that type, but it's very different from AT&T silencing criticism about its own service. Being paranoid about guilt-by-association in a contract that we've never even seen used to actually cut somebody off is a far cry from silencing those who would fairly disagree.

  90. Well waddya know... by porkrind · · Score: 1

    Couldn't happen at a better time, since I fired AT&T a couple of weeks ago and went with Earthlink for phone and internet service.

    Yeah, no company is perfect, but I'm convinced AT&T is Evil.

  91. Verizon does the same by Anonymous Coward · · Score: 0

    In Verizon's FIOS agreement:

    "You may NOT use the Service ... to damage the name or reputation of Verizon, its parent, affiliates and subsidiaries, or any third parties"

    So not only can't you criticize Verizon - you can't criticize anyone.

  92. Ass by JackSpratts · · Score: 1

    as in att has their heads up theirs - and i'm posting this from an att account.

    - js.

  93. Re:FUCK AT&T by Jeremiah+Cornelius · · Score: 1

    Too much egg & chips.

    --
    "Flyin' in just a sweet place,
    Never been known to fail..."
  94. Censorship, smensorship by stewbacca · · Score: 1

    Why is this tagged as censorship? If you don't like the terms of the service, don't use their service.

    1. Re:Censorship, smensorship by The+Master+Control+P · · Score: 1

      You are assuming that there is any other service to use; For a vast number of users, there is not. But more importantly, so what? Their attempt to restrict free speech is malum in se and utterly contemptible, regardless of whether one uses their network or not. They should be forced to end it because it is wrong, not because of anyone's feelings about it.

    2. Re:Censorship, smensorship by stewbacca · · Score: 1

      contemptible and unlawful are two very different issues...I'm just sayin. I agree it sucks, but it isn't abridging free speech, nor is AT&T the government.

  95. A What-If Scenario... by Haywood_Giablomi · · Score: 1

    Say a corporation e.g., Exxon-Mobil comes along and pays AT&T a few million bucks a year. Can AT&T add them to their contract and cut their customers' service if they piss off Exxon-Mobil?

  96. MOD PARENT UP by Anonymous Coward · · Score: 0

    Very interesting comment.

  97. Re:Not a first amendment issue by sholden · · Score: 1

    Just where do you get "political speech" from in :

    Congress shall make no law respecting an establishment of religion, or prohibiting the free exercise thereof; or abridging the freedom of speech, or of the press; or the right of the people peaceably to assemble, and to petition the government for a redress of grievances.

  98. No 'hotspots' either by korbin_dallas · · Score: 1

    They also have verbage in section 12 about "not publicly sharing site, or 'hotspots'", and its pretty confusing to me, does it mean I can't share the ATT 'site' VIA a open wi-fi? Or I cannot BE a open wi-fi???

    But to drive the issue home as another poster stated, to WHICH competitor do I turn, as there are NONE? AT&T BOUGHT UP Bellsouth.

    Now the net is so deeply entrenched in school and work, it would be difficult to work without it. Schools have started putting all my kids stuff on their sites. If work didn't block every single dam website and email I could just us the net from work, but thats not possible.

    Hijacking the net will soon become big business...

    --
    They Live, We Sleep
  99. Re:If you dont like it... (Verizon, Bell Labs) by neurocutie · · Score: 1

    Well, that cute little ditty does leave out the part about Verizon, formerly Bell Atlantic (or Hell Atlantic). And of course Qwest... so yes, in place of one bad monopoly, we now have three... and in the process, destroying the one good part of Ma Bell that really did contribute a lot to the US of A, Bell Labs...

  100. Re:FUCK AT&T by Anonymous Coward · · Score: 0

    Nah, you post like that all the time. You just forgot click the 'post as AC' checkbox.

  101. What the hell is it with people on the net by Sycraft-fu · · Score: 3, Informative

    Your right to freedom of speech is NOT unlimited, it can't by. Why? Because if it was, it'd infringe on other rights. I mean lets say you are over at my house, chattering about something. I decide I want to go to bed. However you want to keep exercising your right to free speech and just keep talking to me, refusing to leave, refusing to let me sleep. See why that doesn't work?

    The way I like to put it is "The right to freedom of speech does not imply the right to be heard." In other words you are free to scream all you want about whatever you want, but you aren't free to do it in my living room, I can kick you out if I want. You are free to write whatever you want, but you aren't free to do so on my web forums, I can kick you off. You are free to express your self as you want, but you aren't free to do so at work, they are free to fire you.

    That's what people mean. Your free expression can have consequences with other private citizens, and the first amendment does not protect you from that. It can't as to do so would be to infringe on those other citizen's rights. What it protects you from is the government. The constitution is a document relating to the government. It lays out what powers the government gets to have, and places limitations on those powers. So it does say that the government can't come and arrest you for saying something they don't like.

    Your rights are not unlimited, you are not king. Your rights end where mine (and everyone else's) begin. You'd do well to learn that concept, or you are in for some real nasty surprises later in life.

    1. Re:What the hell is it with people on the net by Anonymous Coward · · Score: 0

      i agree, because you own the house, but what if you suddenly told that persont hey cant enter any house in the neighbor hood and talk?

      that is what atnt does.

      the internet is not owned by ant, yet the way the infrastructure works, we need access to the internet through these piece of crap companies who worship peopel liek satan, they do anythign and everything evil to get money.

      the govenrment MUST step in and say it is illegal to shut down anyoen from the internet unless they break the law. without the government backign all we have is our ow hands, wepaons and anythign else to srtop the tide of tyranny from these devilsih coproations.

      by controllign who accesses the inetrnet, these ocmopanuies have power to control what is said on the internet, eventually if atnt is allwoed to sdo this, they all can do it and they all will get together and ask themselevs how to be even more evil and rape the american peopel fo their rights and gain p[ower over corrupt politicians, media outlets and everything else connected to the internet.

      you peopel defending atnt because its atnts business? yer corupt in your thinking and already brainwashed. atnt owns niothing but a damn pipe, but we are ,immited to oen or two pipes.

      these pipes must be heavily watched as to not gain to much control.

      once they can control who goes in and out, they can efeectvly cvontrol what the internet is, which would be their poitn of view.

      so, now, in order to access the internet, i have to have a certian poitn of view, or not share my own.

      suycraft you are confused if you think there are limits to our rights in a PUBLIC arena, which the internet is.

      this isnt your house, its the internet, a place of ideas, which the constitution does protect, our right to have and share ourt own ideas without retrobution.

      alas, nazis like you love to tell peopel they are not special and ar enot king, but will in the same breathe bow to their king the corporations, whio they seemingly give allt he rights to. probably cause itll make thier ira go up a dime.

    2. Re:What the hell is it with people on the net by u-235-sentinel · · Score: 1

      Your right to freedom of speech is NOT unlimited, it can't by. Why? Because if it was, it'd infringe on other rights. I mean lets say you are over at my house, chattering about something. I decide I want to go to bed. However you want to keep exercising your right to free speech and just keep talking to me, refusing to leave, refusing to let me sleep. See why that doesn't work?

      Yeah, I see it now.

      You need to make better decisions who you bring over to your house. He sounds like a jerk ;-)

      --
      Has Comcast disconnected your Internet account? Same here. You can read about it at http://comcastissue.blogspot.com
  102. USSR, Mafia? by wdr · · Score: 1

    Well I guess AT&T is taking note of how the USSR was ran, and the Mafia is ran. Does anyone know if the Board of directors, Chairman or CEO are communist or work for the Mafia? Will...

  103. So who, exactly, is in charge in the USA? by theolein · · Score: 1

    If these terms are not challenged (and they make Microsoft's EULAs seem tame by comparison), then you Americans will finally have sold yourselves into corporate slavery. I imagine that the ToS was written by some lawyer who believes that the law is not worth more than using as toiletpaper to wipe his ass with. He must know that the ToS would not stand up in court, but they wouldn't have written them unless they were pretty sure that they could buy the courts or at least extort them.

    My guess is that AT&T is using their cooperation with Bush's wiretapping by the NSA to be able to write their own laws, as long as they don't challenge anything the Cheney machine says. Anytime there's a legal problem, they simply point the courts and lawyers to their agreement with the NSA.

    So who, exactly, is in charge in the USA?

  104. They better cancel their own service then by Anonymous Coward · · Score: 0

    "for conduct that AT&T believes"..."(c) tends to damage the name or reputation of AT&T, or its parents, affiliates and subsidiaries."

    It was ATTs own idiotic practices & policies that damaged the name & reputation of ATT for me. Fuck them in the earhole, i wouldnt subscribe to their service if it was the only game & town & only cost 5 cents.

    Horrible, nasty, mismanaged, vile, despicable company... there simply arent enough expletives to describe my loathing for them.

  105. Re:Not a first amendment issue by Tuoqui · · Score: 1

    "Congress shall make no law respecting an establishment of religion, or prohibiting the free exercise thereof; or abridging the freedom of speech, or of the press; or of the people peaceably to assemble, and to petition the Government for a redress of grievances."

    It also applies to freedom of the press. If you are posting something on the internet then you are publishing it. Technically you could be considered a member of the press because you are now actively engaged in the reporting of events, this is the power of the Internet, anyone and everyone can be considered a publisher and member of the press without a huge outlay of millions of dollars of cash for presses and paper and ink and such. And if those events are negative to AT&T they're saying that they can cut your account because of it.

    --
    09F911029D74E35BD84156C5635688C0
    +2 Troll is Slashdot's way of saying groupthink is confused
  106. Good ole Ma Bell by Sol+Rosinberg · · Score: 1

    AT&T: Celebrating their victorious overturning of the Sherman Antitrust Act. On another note, it would seem that they're following Microsoft's dubious example. Isn't there some weird clause in their various product EULAs about not criticizing their products? I thought I saw some piece of news about that on here a while back.

  107. I think you got off on the wrong floor, chief by Safety+Cap · · Score: 1

    The first amendment guarantees that you *are* allowed to yell "Fire!" in a crowded theater.

    I'm sorry, but that's not how the American legal system works; it relies upon Case Law when determining how laws are interpreted. Note this is Law 101 stuff—something one would learn the first week of the first year of law school.

    There is enough case law regarding the 1st amendment to put to rest the right to yell fire in a crowded theater: you dont have that right—it doesn't matter what words are written on the dusty parchment.

    Now go yonder and gather knowledge (google is your friend):

    • Brandenburg v. Ohio, 395 U.S. 444 (1969)
    • Whitney v. California, 274 U.S. 357 (1927)
    • Schenck v. United States, 249 U.S. 47 (1919)
    --
    Yeah, right.
  108. Who are the affiliates? by The+Angry+Mick · · Score: 1

    If you continue using AT&T "service" you obviously shouldn't be allowed to express negative things about any of the other companies they do business with.

    Speaking of which, where can one get a complete list of AT&T affiliates or partners?

    Is there an easier way to get these other than a piecemeal, and time consuming, paper crawl assembly from an assortment of sources like divisional reports and Google searches?

    --

    I'm not tense. I'm just terribly, terribly, alert.

  109. It's called Corporate Fascism by Anonymous Coward · · Score: 0

    It's getting to the point that people are going to have to back to sending smoke signals, using mirrors, etc. just to be able to communicate!

    BTW: Off topic, but the United States has more people in prisons, per capita, than ANY... _ANY_ ...other nation in the WHOLE World!

    Point: All this UN-warrented eavesdropping/spying (after a "president" was PUT into office...you know what I mean!), organizations like the RIAA running rampant, Sprint shutting off service to its customers who file "too many complaints" with them and now THIS (not to mention all the other nefarious activities of gov and biz) is ALL coming from a Country that is SUPPOSED to be a FREE Democracy.

    What's WRONG with THIS picture?

    How long are United States Citizens going to put up with such behavior?

    If they don't put a stop to it, how long before this behavior is spread to the rest of the World?...OOPS! It already HAS in Iraq and is going to in Iran soon.

    Is the rest of the World going to just lay down and TAKE it?

  110. Ok I'll bite... by Anonymous Coward · · Score: 0

    Go ahead AT&T...

    Your phones suck. Your phone services and packages all suck. Your internet service to residential homes suck big time!!

    Ok go ahead...!!! cut my internet access...

    Oh wait; You can't do that. One; you don't have the right to squelch my free speech and two; Your not my ISP so go jump in a lake!!