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Apple Says 250,000 iPhones Sold to Unlockers

Hugh Pickens writes "Timothy D. Cook, Chief Operating Officer at Apple, disclosed during Apple's conference call to discuss their fourth quarter earnings that they estimate 250,000 of the 1.4 Million iPhones that have been sold were bought by people intending to unlock the phone. 'The elasticity in demand with the price drop] enabled us to far surpass our expectation of hitting around a million units cumulatively by the end of the quarter. Some number of these were sold to people that have an intention to unlock and [while] we don't know precisely how many people are doing that, our current guess is there is probably 250,000 of the 1.4 million that we sold where people had bought them with the intention of doing that. Many of those happened after the price cut.' Apple knows how many iPhones have been sold and how many have been activated with ATT. The difference is the number that are unlocked."

28 of 311 comments (clear)

  1. Whats the big deal? by jcicora · · Score: 2, Insightful

    Maybe its just me, but who cares about the iPhone? Normally I'm pretty excited about Apple products, but it really seems like just another phone. Yeah, it has a few more bells and whistles, but its not revolutionary or anything. And the whole AT&T lock in deal is a big downer. Maybe the next rev will be more exciting.

    1. Re:Whats the big deal? by eln · · Score: 1, Insightful

      I was able to conduct business as usual But I thought you said you were on vacation...so why would you want to do that?

    2. Re:Whats the big deal? by SilentChris · · Score: 5, Insightful

      But I thought you said you were on vacation...so why would you want to do that?

      Some of us get paid lots of money to do that. :)
    3. Re:Whats the big deal? by WinterSolstice · · Score: 3, Insightful

      To be honest, I just don't care for the iPhone. My coworkers have them. I have played with them all over. I even borrowed one for a couple hours.

      I just don't get it. It's not intuitive to me, it's too slow (the whole interface seems to be the UI equiv of William Shatner) and I just don't like it.

      Where's the SEARCH in the Address book? Where's the replaceable battery? Where's the GPS? Where's the 3G high-speed? Where's the decent audio jack?

      Comeon Apple, you can do better.

      --
      An operating system should be like a light switch... simple, effective, easy to use, and designed for everyone.
    4. Re:Whats the big deal? by cayenne8 · · Score: 4, Insightful
      "To be honest, I just don't care for the iPhone. My coworkers have them. I have played with them all over. I even borrowed one for a couple hours."

      Well, every time I read this type comment on the iPhone (or any other product of any type on the market) my first obvious thought is "they aren't marketing this thing to you".

      Obviously, they have struck a chord with many other people out there. It does have the current 'gee whiz' factor. It has a nifty interface. It works with iTunes, upon which a lot of people have their audio/video content contained. It does have a 'coolness' fad factor at this time, believe it or not, there a LOT of people out there that like to have the latest thing. Heck, read how bad that type thinking is in Japan before criticizing the US on it.

      To get it so thin, and other design reasons, there had to be compromises, I'm guessing the non-owner changeable batter is one of them.

      And lastly, there are a LOT of people out there with a LOT of disposable income. To many people out there in the US, $300 is pocket change....and they'll often pick up the latest 'toy' to play with without a 2nd thought. To them, I'd guess any cell phone is a disposable phone, and this one is no different in that aspect.

      So really...if you don't see the greatness about the iPhone...if you don't 'get it'....then don't worry and quit bitching. It isn't marketed at you, but, why complain if it does catch the attention of other people. Do you complain that much that 'no one needs a corvette' when a yugo would do just find, and and seat far more people?

      Not every product is made to appeal to everyone...it seems that would be a dead simple concept.

      For the record, I do not have an iPhone. I think they're cool, and if they weren't locked to AT&T, I'd have one myself....but, I don't bitch about all the shortcomings and ask why would anybody in their right minds would buy one. I can easily see why others would. It isn't that difficult.

      --
      Light travels faster than sound. This is why some people appear bright until you hear them speak.........
    5. Re:Whats the big deal? by molarmass192 · · Score: 2, Insightful

      You're pointing out the minor shortcomings while ignoring that the browser, mail, calendar, music, video, and screen blow every other *PHONE* as it exists today clear out of the water. I have yet to see one come close to the iPhone on those features. Could the iPhone be better? Fully Understood Common Knowledge yeah ... no argument there. Is the iPhone the best phone available on the market currently ... arguably yes. Your points about the GPS / 3G / jack are good. The other two are laughable. I'd add where's the (non 3rd party) support for tethering, video camera, and the SDK?

      --

      Good people do not need laws to tell them to act responsibly, while bad people will find a way around the laws-Plato
    6. Re:Whats the big deal? by 99BottlesOfBeerInMyF · · Score: 4, Insightful

      Maybe its just me, but who cares about the iPhone? Normally I'm pretty excited about Apple products, but it really seems like just another phone. Yeah, it has a few more bells and whistles, but its not revolutionary or anything.

      Personally, I don't care a lot about the iPhone and don't plan on buying one anytime soon. I felt the exact same way about the iPod and still do. That doesn't mean, however, that I don't recognize that Apple is pulling off another revolution with the iPhone, akin to what they did with the iPod. The iPhone is revolutionary in the exact same way.

      Do you remember "no wireless, less space than a Nomad, lame." That assessment was not wrong, it just failed to account for the market. The iPod was not a lot more featureful than existing MP3 players, or cheaper. What it was was easier to use and learn and provided a smooth easy experience. The iPod was the first portable, digital music player that was easy enough for the average person to rip their CDs, load them onto the device, buy new music online, and play it while jogging. It didn't steal market share from existing MP3 players... it opened up the market to the 95% of people who were still using portable CD players.

      The iPhone does the same thing, but for smart phones. It is the first smart phone that is easy enough to use and learn for normal people. It may not have all the features of other smart phones and it may not steal market from RIM's blackberry, but it opens up the market to the 95% of people who just have a regular cell phone and don't even use half of its features because they are too cumbersome. It opens up the market to people who don't even have cell phones but who think having all those features, usable, anywhere they are is worth the price.

      Apple's winning strategy is top notch user interface and even more importantly, overall user experience. I'll probably buy an iPhone one of these days, unless someone else catches on that it isn't the look of the device, or how many features are listed as bullet points, or what brand it is and actually delivers a really good smart phone I will actually enjoy using and not be frustrated by.

    7. Re:Whats the big deal? by Thrip · · Score: 2, Insightful

      "they aren't marketing this thing to you". Obviously, they have struck a chord with many other people out there. Well, someone has struck a chord, but the question is "Did Apple strike a chord with the public because of their great product design? Or did they just do a stellar job manipulating the media into making a huge fuss over it?" There's no point in arguing this, because there's really no way to know. But I do think it's a fascinating question. As one of those people who simply doesn't find Apple's interfaces intuitive, I can't help but feel the whole thing's a sham, although I freely admit the possibility that I'm just retarded for not immediately grokking how to use a freaking circle to fast forward, change playlists, and adjust my volume. (wtf!?!) On the whole, my take is that Apple is trying harder than almost everyone else, design-wise, but I still think they're coming up short. They probably can't see their own faults, though, since so many people are kissing their corporate ass all the time.
      --
      I'm awake! The answer is BONK!
    8. Re:Whats the big deal? by Amouth · · Score: 2, Insightful


      sorry ..

      but the browser on the iPhone is the first to allow the sytem to get rooted by viewing a page with a bad image.. (not exactly the browsers fault but true) honestly Opera on any WM device is quite nice and works jsut as well or better

      if you think the mail on the iPhone is best you are either crazy or citeing personal wants - the fact that the iPhone has IMAP is nice - the fact that it doesn't support fast message retrival sucks expecialy sence it is stuck on edge and no 3g - also the fact that it doesn't jsut cash the headers and then retreive the body or precharge folder data .. instead it connects and jsut starts downloading, every thing - oh and try and load up an imap conenction and figure out if all your messages are there.. or if it is still downloading.. it has no clue and no way to tell you..

      the calendar eh.. same old same old (the no copy paste text really screws this.... get you an e-mail from someone wnat to move the body of it into an appoint ment.... opps.. you get to retype it...)

      music, video yes it does this well.. very well.

      while screen is prety.. it is nice.. i like it .. WTF i can't use a stylus.. seriously... not everyone has small hands/digits - tried typing on it.. couldn't stand it.. but no i can't use a stylus.. hell i can't even use the tip of my fingernail.. it needs a skin contact... so instead of hav eto use the far tip of my pinky to avoid fudging.. sorry.. that 1 things annoys the shit out of me

      while the iphone is neet.. there are some serious short comings... things you expect them to be better at by now...

      --
      '...if only "Jumping to a Conclusion" was an event in the Olympics.'
    9. Re:Whats the big deal? by WinterSolstice · · Score: 2, Insightful

      Sorry - gotta disagree with both of you :)

      1) I am the target. I am an Apple user, with an iPod, MacBook Pro, Mac mini, etc. I have several thousand invested in Apple products. I am a young (under 30) fashion conscious person with a sick amount of disposable income.

      2) The interface has not been intuitive to anyone from what I've seen around here! The frikin' genius didn't even realize you can't search for people in the contact list. Well, guess what. I have more than 10 friends. People keep tilting it sideways and being surprised when the app doesn't recognize it. The on-screen keyboard isn't where it would be useful, and doesn't shift like it should.

      3) You go on and on about the design, how thin it is, etc. Are you kidding me? It's really nothing special. Sure, it's kinda pretty, but if you compare it to a blackberry it doesn't sit as well in the hand, have the same level of intuitive interface, etc.

      Here's what it is:
      It's a "look at me, I'm cool" 1st gen toy. It's not even a terribly good one. They sold over 1M. So? They sold over 1M Zunes, too. WTF is your point? Sell 10M, now we're talking.

      I wanted one. I wanted one *bad*. Until I got to use one, anyhow. It really does fall flat.

      --
      An operating system should be like a light switch... simple, effective, easy to use, and designed for everyone.
  2. Gifts by Shambly · · Score: 3, Insightful

    Couldn't some of that 250 000 just people not bothering activating them or planning on giving them away as christmass gifts or whatnot.

  3. ATT shareholders? by tgd · · Score: 5, Insightful

    ATT shareholders are the ones who should be paying attention.

    25% of the affluent side of the market is willing to risk bricking a $400 phone to avoid their service.

    1. Re:ATT shareholders? by ivan256 · · Score: 4, Insightful

      I don't think the original commenter meant they should take note by structuring their contracts accordingly; I think he meant that they should take not by making their service suck less.

  4. It makes you wonder .... by Anonymous Coward · · Score: 5, Insightful

    How many more iPhones would have been sold if it was unlocked in the first place.

  5. Even more interesting by imstanny · · Score: 3, Insightful

    I'd like to know how many of those 250,000 phones were resold (on ebay?) for a premium? On one hand, those extra sales are obviously good for Apple. On the other hand, that could also be viewed as an opportunity cost for Apple...

  6. Summary is incorrect by Red+Flayer · · Score: 3, Insightful
    FTA:

    Some number of these were sold to people that have an intention to unlock and where we don't know precisely how many people are doing that, our current guess is there is probably 250,000 of the 1.4 million that we sold where people had bought them with the intention of doing that.
    (Total units sold) less (contracts with AT&T) != (number sold with intent to unlock).

    Missing from this oversimplified calculation are iPhones sold but not yet registered with AT&T. This would include (and is potentially a figure large enough to throw off their estimate) iPhones sold to non-registered resellers.
    --
    "Trolls they were, but filled with the evil will of their master: a fell race..." -- J.R.R. Tolkien on Olog-hai
  7. Re:Shrug by jandrese · · Score: 3, Insightful

    It supports Javascript just fine. Flash they might get working at some point, but I wouldn't hold my breath for Shockwave.

    --

    I read the internet for the articles.
  8. Re:Related story: by falcon5768 · · Score: 3, Insightful
    Um Apple created the Apple Clones too... They simply stopped licensing the ROM because it was killing the company (funny enough EXACTLY what happened to IBMs PC business)

    And if by killing you mean buying up all the companies that where making excellent clones and using their talent to build the iMac, G3 and Airport... then good for Apple.

    --

    "Slashdot, where telling the truth is overrated but lying is insightful."

  9. Good for them by hitmanWilly1337 · · Score: 3, Insightful

    I'm all for hacking around this kind of crap. Remember when Nintendo tried to sue Game Genie? In that case, the judge ruled that once you buy a piece of hardware, you can't force someone to use it the way the manufacturer intended, at least not through lawsuits.

  10. Contract locking instead of tech locking by Troy+Roberts · · Score: 2, Insightful

    I wish someone would explain to me, why they just don't sell the Iphone with a contract for AT&T service instead of trying to force people to use AT&T via locking the phone. I mean that's how it's done with all the other phones. If it is exclusive through a provider, you have to buy a service contract with that provider. Simple and no bricking... Mayby Apple and AT&T are just stupid.

  11. Lockin is BEST short-term tactic for penetration! by Theovon · · Score: 4, Insightful

    That's MARKET penetration, for the dirty-minded of you out there.

    Listen, I'm not going to buy an iPhone any time soon. I'm a grad student and just can't afford it. In fact, by the time I can afford one, every other cell phone manufacturer will have something that copies all its features, although Apple will also keep up and have some better phones, etc. But I think Apple is doing absolutely the right thing with the iPhone, and as annoying as some of their actions have been, they're ultimately going to our benefit as well as theirs. This isn't altruism. They want profit. It's just that they know about user demand, but they presently have their hands tied.

    Here's something you need to realize: Apple doesn't like this lockin any more than you do. Oh, sure, they like the kickbacks, no doubt. But the lockin has caused them untold grief from both technical and PR angles. And the KNEW this even before setting out.

    So why put us through all this bullshit? Because before there was an iPhone, there was no specific demand for it. As an idea, there was GENERAL demand, but there wasn't a phone from Apple already that you could play with to tell that you really want a phone from Apple. If Apple were to start out with an unlocked phone, they would shoot themselves in the foot--no carrier would pick up their phone, because there wouldn't be enough guaranteed profit in it. As it is, Apple and AT&T have going basically the only way to go about it and not have the iPhone be a total waste of time that tanked before it started. The key factors here are (1) to get users familiar with it and addicted do it, and (2) make significant profit. The only way to do these things is to sell them by the millions. The only way to sell by the millions AN UNPROVEN PRODUCT is to make a deal with a major carrier who will see enough profit in it to help push it on buyers.

    In short, what Apple did was SMART. Oh, it wasn't NICE. But it was SMART, because frankly, it's the only way to meet these basic business requirements.

    I guarantee you that before iPhone+AT&T, T-Mobile was only passingly interested in it, considering it to be a very risky thing to take on. NOW, they're shitting themselves and are about ready to beg Apple to sell to them. Apple knows this. This is why Apple did what they did. They had to prove themselves, and now everyone wants them. One way to prove yourself is to sell the product successfully. The best way for them to sell the iPhone successfully THE FIRST TIME was to take another route.

    Apple is smart and is going to take advantage of their popularity. Once AT&T becomes dependent on the iPhone because they see it as highly profitable, they'll agree to terms more favorable to Apple, which is that Apple will sell to other carriers, and the phones they sell will be unlocked! Apple is not only aware of what the users want; they've ancipated what the users want and are preparing to give us those features. They just can't yet. Apple is fighting tooth and nail with the unlockers, not because they give a shit about unlocking. They WANT unlocking. In fact, they're probably elated that users are able to use the phones on other networks. But they have to put on a good show for AT&T! They have a contract with AT&T that requires them to maintain the lockin. And they MUST maintain that lockin, because they have not YET achieved that critical mass of adoption.

    Oh, BTW, if Apple doesn't do as I predict, users will become jaded and lose interest in the iPhone as the competition catches up and DOES provide what people want. I don't think Apple is that blind or stupid. Otherwise, they wouldn't get half their Mac sales from people who've never before owned a Mac.

  12. Re:flunked algebra? by guruevi · · Score: 2, Insightful

    Well your 'other circumstances' CAN apply for some products, but not the full 250k+

    Fell off the truck: those wouldn't be 'sold', they were shipped and lost (or they are still showing up as 'in-stock'), money has not been received for those items.
    People buying extras in case they break: There is a one-year full warranty and for a few bucks you can get a 3-year replacement warranty. Spending $400 just so I wouldn't have to buy the warranty, doesn't make sense for anyone.
    Buying for kids/boyfriend/girlfriend: Well, they still need activated (or hacked) before we can use them
    Buying but waiting for contract to expire: Why? They will still be available (probably cheaper) within a few months. Sure, you can sit on them, but again doesn't make sense unless you hack them and use the functionality without the phone in the mean time.
    Buying but pissed/waiting for unlock: There are unlocks for both the old and the new firmware, those would be counted as 'hacked'
    Buying for use outside US: again, how is this not hacked then?
    Try and unlock/analyze/reverse engineer: again, how is this not hacked?
    Miscounted or in transit: Miscounts are difficult since they're either sold or not, that number they DO know (otherwise their finances wouldn't be right) they can indeed be in transit or waiting to be unlocked, but not 250,000, probably not even 10,000.
    Employees/associates who bought it up to make a killing: Well, eventually they are re-sold and either activated or hacked, they won't sit on it until eternity
    People who want revenge by making them loose money: There are better ways to do it (go into the stock market, buy lots of stock, then dump them) than to buy a non-subsidized phone

    Interviewing will be more problematic because hacking is 'illegal' in the US, so people won't be forthcoming about it nor can you round up everybody that bought a phone.

    --
    Custom electronics and digital signage for your business: www.evcircuits.com
  13. Re:Like to see the figures by 2nd+Post! · · Score: 4, Insightful

    Every unlock attempt has exploited a hole in Apple's security, the same kind of hole a malicious website or program might use to hijack an iPhone.

    In that sense, as an iPhone owner, I care that my system is not exposed to unwanted vulnerabilities just to appease a hacker subset.

  14. Re:Or they just aren't American by tgd · · Score: 2, Insightful

    Have you seen the value of the dollar? The people who aren't American ARE the affluent ones now ;-)

  15. Re:Lockin is BEST short-term tactic for penetratio by 99BottlesOfBeerInMyF · · Score: 2, Insightful

    ...if they were planning on this, why did they sign up for a *five* year deal with AT&T?

    If they'd managed to sign a two year deal, AT&T would currently be downplaying the iPhone and trying to push other models to prevent Apple from gaining to much leverage on them. AT&T needs to feel secure that the iPhone will be making them a lot of profit for some time to come. Also, a longer term deal means a better share of the profits for Apple, and Apple needs the iPhone to pay for itself and be proven successful in the long term.

    In future, Apple will do whatever will make them the most money. If other device manufacturers step up and compete, that will almost certainly be multiple carriers and may be complete unlocking. Apple goes with the market. When the market demanded DRM that did not get in the way and allowed for CD burning, they provided it. When the market demanded no DRM, Apple provided that. The trick is getting enough competition in these locked down, cartel controlled markets (music, phone service) so that people can find some innovative provider. I'm hoping for a Google cell phone and service, myself.

  16. Re:Related story: by darkshadow · · Score: 2, Insightful

    Marketshare may have been increasing, but they were losing Billions. Marketshare is not the only thing that matters to corporate health.

    --
    -Darkshadow (There was a thing called Heaven; but all the same they used to drink enormous quantities of alcohol.)
  17. this is a problem, exactly, how? by swschrad · · Score: 2, Insightful

    iPhones are being sold, and Apple gets that money.

    if they are supposed to get a weekly steering fee/kickback from SBC/ATT/Cingular = ATT, that's an annoyance, depending on the size of the steering fee/kickback.

    what this is saying is that 20% of the geek population won't go with ATT wireless even at the pain of not being able to use the latest wonder toy.

    this is not a problem for Apple. this is a shot to the chest for ATT. the single hottest device on the planet, and 20% of customers will risk turning it into a brick to avoid them.

    whether it's a .22 or a .500 big-game rifle shot to the chest to ATT has yet to be seen.

    --
    if this is supposed to be a new economy, how come they still want my old fashioned money?
  18. Re:Lockin is BEST short-term tactic for penetratio by Theovon · · Score: 4, Insightful

    If Apple had just sold unlocked phones, there MIGHT have done just fine. But I think this deal with AT&T dramatically improved their chances. A lot of the process of rolling out a new product is publicity, and making this deal with AT&T gave them an immediate advertizing channel. Plus, Apple is very careful about this "experience" thing, where they control the environment so as to minimize problems. MacOS is awesome for the novice, but to make it usable for an expert does require a fair amount of tweaking with some add-on programs and such. The thing is, if Apple were to ship with these things, they'd be increasing their chances of problems. If you install a third-party app, and the system does something funny, then it's your fault or the fault of the app developer. But Apple does not by any means PRECLUDE these add-ons when you know what you're doing.

    This goes along with the current lack of dev kit or the iPhone. The launch MUST go smoothly, with minimal problems. Delaying the introduction of a dev kit gives Apple the opportunity to demonstrate how a virgin iPhone works. If a dev kit had been released with the phone, the market would have been flooded with 3rd part apps that would muddy the waters--people won't necessarily be able to distinguish whether a major problem was the fault of Apple or the 3rd party. People are most likely to blame Apple. Once we're used to virgin iPhones, then when 3rd party apps break things, Apple benefits because we automatically blame the app developer instead.

    So, back to the locking issue, supporting a single carrier is FAR easier than supporting everyone. For one thing, AT&T were actually willing to work with Apple in order to support interesting features like the visual voice mail. That is, certain features exist ONLY because of the relationship. If Apple had tried to work with every carrier, then some carriers would not provide services that are an integral part of the iPhone experience that is making everyone drool over it. Add to that the complications of activating a phone. With one carrier, it's trivial. With every carrier, just associating the phone with the network requires technical knowledge that many people don't have. Even if the problems were relatively slight, they would have MASSIVE impact on adoption.

    So, I maintain that stricking a deal with a carrier (any carrier, but a specific one) was CRITICAL to the market penetration of the iPhone. This gives Apple the control they need over the network. The contract with AT&T goes both ways. If you can't use your unlocked iPhone with T-Mobile's feature X, you're screwed. If you can't get it to work with AT&T, you call customer service, and they fix it for you. Indeed, you're not going to want to have an iPhone with a carrier that Apple doesn't have a contract with. You WILL run into some technical problem along the way, and you're going to want to have a supported device on a supported carrier. The only difference is that all the carriers use the same phone and would let you migrate between them. (Or they better, else Apple will be doing something stupid or inexplicably failing in the market.)

    BTW, those who already own iPhones probably hope that, once the AT&T contract is over, Apple will provide a way to unlock your phone. This might or might not happen. Apple's far better than other PC makers about supporting older hardware, but they also engage in tactical obsolescence. A first-gen iPod will work fine with the latest iTunes, but there are no firmware updates for it, so you don't get, for instance, memory as to where you left off when you were last listening to an audiobook or podcast. Every time you patch a device's firmware, you take a risk of breaking it, so there are not just profit but also engineering reasons to not provide an "it ain't broke" update like that, even if the newer iPhones are unlocked.