Interview with AT&T on BitTorrent Filtering
An anonymous reader writes "Slyck is running an interview with AT&T's Vice President of Legal Affairs, Jim Cicconi. AT&T discusses the latest in their effort to filter, however one interesting point tends to show they aren't moving anywhere until they discuss this with their customers.
"We hear from our customers directly and indirectly. It's a very competitive business, ravenously so. I think our company is very, very sensitive to customer attitude — we have to consider this," Jim Cicconi told Slyck.com."
Forget your customers, get your ass down to the local library and get your hands on the text of the Digital Millenium Copyright Act right NOW. You're opening yourself up to upwards of trillions in liability if your filtering doesn't work perfectly 100% of the time. You're also opening yourselves up to massive liability with the federal government (hint: take a quick look at Comcast vis-a-vis Bit Torrent).
Quit spending all day being a PR monkey and get back to being a lawyer for your company. You're giving bad advice that has the potential to obliterate your employer.
-- "Government is the great fiction through which everybody endeavors to live at the expense of everybody else."
"If someone is using a p2p network on a cell 24/7, it can adversely impact the service of their neighbors. It has the effect of not providing the service paid for. Overwhelming usage is from BitTorrent traffic. No one wants to get to the point [where] we say, "You can't do that."
Oh, now I get it. They think that's why EDGE is slow. Kind of cute in a retarded kind of way.
Do they think EV-DO users aren't using P2P or something? Perhaps if they upgraded the network instead of locking it down, it might work better for them.
You make a valid point, but aren't you overstating the strength of your evidence?
Apology to Ubuntu forum.
Hearing that hurt my ear. I've been a relatively unwilling AT&T customer 3 times now, due to various mergers and acquisitions, and they've managed to go against the consensus opinions of their customers on every issue that I have encountered, where such a dichotomy existed.
For instance, I purchased my Blackjack from an authorized Cingular dealer, and received unlimited internet for $19.99 per month. I was really happy with the service. After Cingular became AT&T wireless, I began getting service outages, and now it takes me >2 minutes to connect to the internet, and the connection will time out after 2 minutes of being idle, rendering it almost useless. When I called, I was told that AT&T has different internet plans than Cingular, and my Blackjack could only get the $40/month plans, and they wouldn't help me with my service problems. I am still under contract, but it seems that AT&T isn't interested in their part of the deal.
It is perfectly clear that as a part of a government-sanctioned mono- or oligopoly, they have no interest at all in their customer's opinions.
My suggestion - though I'm not an AT&T customer - is to investigate the possibility of implementing tiered pricing as Time Warner is considering. If the problem with BitTorrent and other P2P apps (from your perspective, anyway) is disproportionate bandwidth usage, why not just charge more from the people using more than their fair share?
That is, unless the true motivation here is that you're deep in the pocket of the content cabal and will do anything to get whatever pittance of a kickback they're willing to give.
Dear Sir, Madam or Neuter AC. More people will respond to your arguments if you
do not needlessly repeat yourself.
accept no limits but time
If this is true, then it isn't going to happen. What customer is going to say, "Hey, block some of the applications I could otherwise use with this broadband pipe I pay for."
Even if a customer isn't using it at the moment, they won't be in favor of blocking it since they might want it in the future.
If this is true, then it will never happen at AT&T, and they were just blowing smoke to appease everyone since they know their filtering solution is impossible anyway. You can't filter what you can't read, and you can't read strongly encrypted packets - end of discussion.
"It's the height of ridiculousness to say for those 9 lines you get hundreds of millions."
Many people on the dd-wrt forums would love to know how to do it. Its been tried on the L7 layer, but clients get around that in seconds.
...with their service which makes it almost impossible to download anything large anyway!!!!
...in a story where an AT&T executive is asserting it "listens" to its customers, and no wisecracks about NSA wiretapping?
;-)
Come on, people, you disappoint me!
If someone is using a p2p network on a cell 24/7, it can adversely impact the service of their neighbors. It has the effect of not providing the service paid for.
WHAT?? Was it written in the ISP subscription forms that you are not supposed to use p2p? And if I use p2p network and the whole cell is affected then its fuckin time you upgraded the b/w of the cell!!!
It's like saying, "You are using a Microwave and a fridge, your neighbor cannot switch on the lights....so, you need to switch off your fridge". pah!
We'll make great pets
Or, will all this data processing power be squandered on downloading videos of the shaved pudendum of one Britney Spears?
RS
Shoes for Industry. Shoes for the Dead.
It's a very competitive business
Oh I am sure there is loads of competition in the ISP business dominated by 4 businesses, that must be a ton of competition with Verizon, Time-Warner and Comcast all charging sky high rates for ISP service. Really, there's almost no competition in the ISP field there's the big 4 and some local ISPs and that is about it. Thats about the same as MS saying that the OS business is very competitive with only 1 major universal competitor which is Linux (Yes there is OS-X but it doesn't run on standard computers)
There is no "disagree" moderation, and troll, flamebait and overrated are not valid substitutes
Ah, okay. Earlier you were drawing some pretty wildly over-reaching inferences, but I think now, with those caveats you mentioned, I'd have to agree.
I'd watch out on sending copyrighted material like that though. With all this monitoring going on, even a short excerpt like that could get you in trouble. Good move encrypting.
Apology to Ubuntu forum.
You've never seen poll questions, have you? It all depends on how the question is phrased:
1) Should we (AT&T) slow down some kinds of uses you can make of your unlimited pipe; or
2) Should we throttle the bandwidth hogs who decrease the bandwidth available to YOU.
That's what leading questions are all about...
Those are my principles, and if you don't like them... well, I have others.
you can believe what this guy is saying in the interview. they dont actually consider "what the customer thinks" . the only thing that really matters is how they can get enough leverage to raise fees. they will figure out how to do it eventually and bit torrent users will lose out. its only a matter of time. one thing is for sure, you cant expect the AT&T spokesman to come out and say the truth, which is that " profits matter more than the customers".
-- Betting on the survival of the media industry is a serious risk. I advise investing elsewhere.
WARNING - - - Cat-like typing detected.
"Tell me doctor, with all of your defenses, are there any provisions for an attack by killer bees?"
Now I've dropped them like a bad habit. Seriously - their service sucks. Those commercials you see advertising their "broadband" network where the guys in a pond with a laptop surfing at high speeds. Yeah - my ass. I'm happy with my new Alltel service. Now I can download at the speeds faster than AT&T's total connection... The first month I used AT&T's mobile broadband - I received a $5000 dollar bill. I called them - WTF? They explained that though they had added unlimited net access to my account - they'd forgotten to take of the per MB charge - but they will fix it. The next month - a $15000 dollar bill - and the same rigamarole. Next month - a $34,000 dollar bill. At this point they disconnected my service for non-payment. I'll admit that lasted all of thirty seconds after calling them. It took 5 months for them to correct my bill.
I'd watch out on sending copyrighted material like that though. With all this monitoring going on, even a short excerpt like that could get you in trouble. Good move encrypting. I just wanted to apologize for letting my cat walk over the keyboard. He's an Apple fan, you know, and he just won't let some tropics just drop.
"I like to lick butts!" by MobileTatsu-NJG (#32700246) (Score:5, Informative)
I posted one, but my ISP filtered the post.
Yes, because they were so concerned with privacy when they let the government monitor communications across their network without court authorization. The position they're coming from is that they see that Comcast may be in hot water with the way they've handled their network, and they also see the possibility of the hammer coming down on them if the telcos aren't granted immunity for allowing the government free access to all of their network traffic.
What kind of doublespeak PR crap is this? Either you are trying to identify content, or you're not.
God, schmod. I want my monkey man!
..the same way we did opinion polls and studies to show us that our customers wanted to be wiretapped! Honestly. Everyone was emailing us, phoning us, saying that they wanted to be monitored. And who are we to deny our customers?
The day that P2P Traffic gets filtered will be the day when anonymous P2P will finally catch on...
then - when everyone can download everything without any fear of being caught - the CD sales will finally become THAT bad, that the music industry MUST start thinking about making better offers OR die... anyhow the result will be that all these crazy lawsuit-waves and the evil legislation lobbying will FINALLY come to an end
The MAFIAA is a bunch of mindless jerks who will be the first up against the wall when the revolution comes
I think our company is very, very sensitive to customer attitude
Would be nice if that sensitivity would trickle down to the customer service phone reps, one of which answered "yes" when I asked "so it's company policy to charge customers for services they don't receive?"
-- I prefer the term "karma escort."
Parent is entirely correct. If AT&T were really concerned about bandwidth hogs, then imposing traffic limits is the way to go (and stop lying to their customers about the "unlimited" nature of their Internet service.
I suspect that AT&T thinks that they won't be sued for deliberately violating their "unlimited" contract by people who are swapping files in violation of copyright. But what about people who are using P2P for entirely legal purposes? One of those could sue AT&T if AT&T decided to limit his/her "unlimited" Internet accedd.
The real "Libtards" are the Libertarians!
"We hear from our customers directly and indirectly... I think our company is very, very sensitive to customer attitude -- we have to consider this," Jim Cicconi told Slyck.com"
They hear from their customers by tapping their phone lines without a warrant. What better way to stay in tune with customer attitudes by recording them directly and without their knowledge?
Yeah, 2.5 options make for a very competitive market. You (or other monopoly) own my phone lines, while my cable monopoly owns my cable lines. High-latency satellite connections, slow-ass dialup (still over the monopoly's lines, BTW), or "unlimited" (5GB cap) cell data plans are the rest of the
I think a lot of businesses would be quite happy to have such an absence of competition in their markets.
There are several advantages to treating bankwidth like any other utility. Yes, your monthly charges will vary. So does your electricity bill and gas bill. But at the same time, this will provide pressure from consumers for software companies to declare how often their software calls home and how much bandwidth their application uses. In turn, this provides impetus for Congress to pass legislation whereby stealth phoning home will be illegal. Yeah, this last bit is probably wishful thinking. On the other hand, if you are uploading/downloading tons of stuff on p2p, then the costs of providing service to you probably exceeds what you are paying. Nevertheless, there is a large incentive for segmenting market between casual and heavy users.
For those who didn't RTFA, here's the relevant quote:
Hey, hint, to anyone who thinks this is a legitimate position: That is like saying you're focusing on stopping pornography, not web traffic per se. It doesn't work that way; even when you know what you want to block by domain (myspace.com), you'll be foiled by high school students (and proxies).
And that said, most ISPs are having a hard enough time blocking BitTorrent at all, much less trying to filter specific uses. The sooner you give up trying to filter stuff that your users don't want filtered, the sooner you can focus on a long-term solution that will actually work, like upgrading your network.
On DSL, it bothers me when my housemates use YouTube, and I occasionally try to throttle them, for that reason. When we get 100 mbit fiber, it won't matter.
Don't thank God, thank a doctor!
Sure thing, customers are important. Whatever, dude. I guess you're gonna claim NSA is a more important customer than your other customers, next, eh?
In Soviet Russia, I ruled you
Every time someone allows copyright monopolists to steal money from them because they are copying information on the Internet, it is supporting Internet surveillance and hindering information sharing.
Sharing cultural and educational material is essential to our society's survival. Is AT&T against that?
The simply fact is that society doesn't need blood-suckers who resell information for hideous prices. And film-makers can get their income from movie theatres and advertising, and musicians from concerts and sponsors.
Your world, delivered... to the NSA.
Any cat capable of using the shift key is probably overqualified.
AT&T, Comcast, all of the Tel Coms in America need to upgrade their infrastructure and then we wouldn't be having these problems. Look at Britain. DSL speeds much higher than America, none of these problems, same with most of Europe. But no, the tel coms don't want to cut into their profits even the slightest bit so they can provide the speeds they advertise or the ability to give faster speeds. For 2 times the price I can get 20 times the speed in England. Sometimes I wish one of the World Wars had happened on American soil so we would have been forced to re lay the lines and upgrade them.
you should be able to tell the difference between copyright material and shared research data
quit all this quibbling already
Your point... AND that it is illegal. Between the two, AT&T should pull its head out of its ass and smell the bacon, RIGHT NOW.
As a customer, I consider that sort of filtering as being essentially a betrayal of their customers.
How can I let them know exactly how much I hate that sort of thing? One might think that all the news and complaints to the FCC would do something, but I guess they only listen to people with wads of cash in their hands...
"There's nothing wrong with BitTorrent. There's very legitimate usage, [and] one would hope that it would grow. We're focusing on pirated content over BitTorrent, [not BitTorrent per se.] The only issue is the sheer volume of traffic. It's no different than any other traffic management challenge."
Ok, so the answer is simple: block all BT traffic for normal users, then have an add-on service ($10/mo or whatever) for BT use, to allow people to continue using it but make them pay a bit more to help pay for expanding the network to support the extra traffic. That will solve the issue of traffic management, and may even help reduce the rates for non-BT broadband users. This solution obviously has nothing to do with the distinction between legal and illegal use, however the interview article seems to suggest that AT&T's concern is more over bandwidth usage rather than legality anyway.
Repeating yourself over and over again doesn't make you more right.
The problem is that most people who will hate this will be in the middle of multi-year contracts. AT&T will not see a lot of people cancelling at first.
If, by the time your contract is up, every ISP is filtering, you'll be screwed.
Anyone who filterws your traffic is not an ISP. If they call themselves that, it's fraud.
Andy
I still think the best "solution" to reducing the impact of bittorrent, is to cause bt to become obsolete, by deploying more http caches (*). When downloading a large and popular file (e.g. a WoW update), that file should usually be coming from fairly nearby disk (possibly in the same neighborhood), thereby minimizing the impact on the overall network.
By attacking bt's reliability prior to deploying caches, they are going to encourage users to use encryption to improve the reliability, instead of using better file transfer protocols. When the day comes that they slap their foreheads and decide to deploy more caches, users won't use the caches, because their transfers will be coming through an authenticated tunnel to the source.
They are making the network less trustworthy, instead of improving its value. While I'm kind of glad (for privacy-related reasons) that this might accelerate the adoption of crypto, I can't help but see this as technologically retarded. Popular (i.e. not personal) files have the least need of privacy protection (compared to, say, email) and would have been excellent candidates for caching. If they had gotten downloads to work right, bt would still be rarely used and their network would be in better shape.
(*) Another idea: get people into the idea of "time shifting" large downloads, and then last-mile networks could use multicasting. I'd think cable companies would love that, as that's essentially how TV works.
The way forward should be in place before they attack current conventions, or people won't choose the "best" (depending on your point of view) new conventions. They could have fixed their problem. Instead, people are going to secure their links. What a fuckup.
As copyright owner of this comment, I authorize everyone to defeat any technological measure which limits access to it.
Your right about the unlimited part, but it also states in their TOS that using bandwidth for illegal downloads, IE pirated music and movies, is not allowed. So when they have 10% of their users using 90% of the bandwidth to illegally download music, movies, and other illegal content they have a right to do something about it and are well within their contract with their users to do so.
So stick that in your pipe and smoke it.
The above is not worth reading.
Talking to yourself? You may want to get some counseling.
Virginia is for lovers. EVE is for griefers.
Such as downloading Linux distros and free and open source software.
Some musicians, such as Michael David Crawford release their music in free OGG format with an open source license that allows it to be spread by BitTorrent.
Not only that but Joost and Miro are video players that use P2P and BitTorrent to share videos that are also released into the public domain, open source, and free licenses.
Like I said there are 100% legal reasons for using BitTorrent and P2P filesharing networks. This will hurt the free and open source market more than it cuts down on piracy. It is like giving commercial licenses a free pass and filtering or blocking the free and open source licenses. Some people write articles and howtos via Legal Torrents to promote their web sites in a free or open source license, as well as help out the community.
Remember, Slashdot does not have a -1 disagree moderation, and no, troll, flamebait, and overrated are not substitutes.
Cat's feet are close together, and they have four of them.
As I recall, AT&T reserves the right to change the terms of service with a certain period of advance notice (90 days?). If they want to throttle down current "unlimited" plans to tiered service, they can probably do it as long as they give users the option to cancel service without penalty, and provide sufficient notification as documented in the service agreement.
We are the 198 proof..
3. Upgrade the network to support the new uses, and get out of the business of spying on people.
Maybe that option is too realistic or perhaps creating proxy servers that avoid att's network.
I run Ubuntu and play Wow with my wife. Both use a ton of bandwith once a month when updating. I really dont pirate like some teenagers who downloads gigs and gigs of files a month. Do I need to suffer as a result?
The wow patch system uses bit torrent. Infact I download ubuntu with bittorent as well with newer releases because their file servers become swamped for weeks when a new release is out.
What about my kids using cam software to talk to their father? Cable companies already filter any encrypted traffic including video. THis is illegal as a common carrier status and a legitimate use.
The contract says do not do illegal things and these are not illegal at all. I pay a ton of money and am stuck with a contract. The contracts should be illegal as the companies have unfair bargaining power as monopolies and oglipolies like the contracts are with the rest of the world.
So yes I have an issue.
http://saveie6.com/
I am a heavy Deluge user, so of course my pipe is always crammed with data, whether upstream or downstream. I found out after the first of the year that my downlink speed was dropped to that of AT&T's "regular plan." I had to call them, they had to come to my apartment, only to call someone else and have them "rebuild" my profile on their system for 600KB/sec downlink.
I need to make myself a tin foil hate..
I find it interesting that many posts, seemingly off topic, discuss bandwidth issues when the topic is about content filtering. I wonder why that is?
I guess it could be that nobody believes AT&T is fighting for principles here, and that the hidden truth behind content filtering is a frantic need to control usage and not uphold copyrights.
I am sure that AT&T could reap a lot of profits by selling those content filtering services to the MAFIAA, but ultimately the popular belief is that they are trying to reduce bandwidth usage. It's profit and corporate greed. Never mind that it is actually impossible to accomplish over the long term, and that it could open them up to a lot more legal liability.
I question why they have to do this in the first place. If they actually sold you bandwidth that they had, I cannot possibly see how they would be motivated to undertake the largest project in human history. Don't kid yourself, I could write multi-page posts on how the Death Star is less complex and costly to construct then a fully realized content filtering process. They do have one thing in common though, it will be a bunch of teenagers that destroy it. In all seriousness, the Internet is so vastly huge as it is right now, that adding the equipment and manpower to filter all of its transmissions would be as costly as constructing 10+ brand new networks side by side. I honestly believe they could increase the bandwidth of the Internet by a full ORDER with the same resources it would take to filter what we have now. It's patently obvious that this is an attack on P2P. Total filtering of all traffic is just sheer insanity.
So WHY are they doing it? MAFIAA pressures? MAFIAA enticements of IP protection profits? Jiminy Cricket on their shoulders giving them a conscience and instructing them to go after the Pirates?
No. It was some idiots in Marketing that came up with the idea to sell unlimited plans as competition to the old metered plans first offered by AOL and other dialup companies. It was Marketing, which in a Dilbertian twist (Should be a word by now), trumped the IT department and convinced the pointy haired ones to do it. No IT guy EVER would offer unlimited anything. Were just not that stupid. Unlimited = Infinite = IT HELL.
The Marketing Morons, as usual, don't have a dictionary within 500 parsecs of their offices. Their "dictionary" is a popular understanding of marketing buzzwords that give lots of wood to poor customers in order to temporarily relieve them of an judgment when making a purchasing decision. The problem with their dictionary, is that it is created by Marketing Morons for Marketing Morons. That old adage, "Garbage In Garbage Out" certainly applies.
Unlimited -
1) Having no restrictions or controls: an unlimited travel ticket
2) Having or seeming to have no boundaries; infinite: an unlimited horizon.
3) Without qualification or exception; absolute: unlimited self-confidence
The IT guys must of cried, laughed, soiled themselves, and/or committed seppuku when they found out. Obviously the IT guys new that it was not possible to state to each customer an unlimited use of a 4MB/s pipe, since all the customers added up to MORE than the total size of the pipes they possessed. Simple arithmetic showed that, but Marketing Morons get all woozy and run around confused when the math gets dropped on them.
So therein lies the oldest scam in society. Selling more of something then you actually have. It pisses us off, but airlines, movie theaters, medical insurance, and a lot of other businesses do the exact same thing. It only works when you can appease the small amount of people getting screwed, and can grease the government to allow it to happen.
So maybe the real reason why AT&T is making such a big damn fuss is that those huge corporate bonuses are slowly being cut into by the loss of profit that was unethical in the first place.
So for all the posters that make the observation that bandwidth "
On my keyboard, ^ doesn't need the Shift key. ~, however, is Shift-^.
OSx86 FTW
I was using a little ISP that was seriously overselling their bandwith, and got disconnected from them. Their terms of service had all the usual terms about not running servers, but they also included no VPN, VOIP, P2P, etc. So I followed the rules, only played TFC, D2, surfed websites etc. However, I was unemployed at the time, so was using it for a significant number of hours per day. They blocked me one day, so I called them up.
:)
>Me: What's going on, did my internet got blocked?
>Them: Hang on, let me check...
>...
>...
>Them: Are you on like all the time?
>Me: Yes
>...
>Them: Oh. One moment...
>...
>Them: Ok, you should be back online.
That pause after the yes was priceless
They ARE out to get you simply because They are in it for themselves and they don't care about you.
ISPs offer a certain Bandwidth at a certain price for unlimited usage. Common sense dictates that they would analyze the bandwidth available to the area divided by the users to come up with that number. Why are these networks unable to deliver on their basic service agreement? It's very simple, give me the speed i paid for, that you claimed you could provide, without restriction.