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HP Shatters Excessive Packaging World Record

An anonymous reader writes "HP customers will be familiar with their bizarre packaging practices (5 pounds of packaging for 8 license keys!); lets just say this story is not an isolated incident ... " I've seen some excessive packaging, but perhaps nothing to top this.

42 of 359 comments (clear)

  1. Crazy by suso · · Score: 5, Funny

    I've seen something crazy, but not that crazy. That's just ... crazy.

    1. Re:Crazy by MightyYar · · Score: 4, Funny

      Could it have something to do with the wording of the "shrink wrap license"? Like "by opening this box you agree..."?

      That would be really depressing.

      --
      W..w..W - Willy Waterloo washes Warren Wiggins who is washing Waldo Woo.
    2. Re:Crazy by Venik · · Score: 4, Funny

      Looks like HP should invent itself some envelopes.

    3. Re:Crazy by Zymergy · · Score: 4, Funny

      I am just glad HP does not sell Refrigerators or Couches!
      One could just imagine that each would come from HP inside its own 40' shipping container filled with those "environmentally friendly" peanuts that turn into snot when they get wet... LOL

    4. Re:Crazy by MillionthMonkey · · Score: 4, Funny

      You can scatter those things outside; they're just starch. Something will eat them. Maybe birds? If I don't have too many to deal with I just flush them.

      Don't do any of that if they're styrofoam. Those have to be thrown out or reused. Although if you have even a little acetone you can have fun with the styrofoam ones. They vanish right into it, way better than the starch ones do in water. One prank people used to pull in the labs where I went to college (I only heard about this) was to hand the new guy a styrofoam cup and tell him to go downstairs and get some acetone.

    5. Re:Crazy by Bovarchist · · Score: 5, Funny

      HP experiments with recursive packaging...

      --
      Hell is other people's code.
  2. MSDN by maglor_83 · · Score: 5, Insightful

    And I thought the MSDN CDs ya get posted were bad.
    They come in a box about the size of an Eee PC (but taller), and contain just a CD in a sleeve cover.

    1. Re:MSDN by jonbryce · · Score: 4, Funny

      I've had a box the same size for a charger adapter. Perhaps it is the only size of box they have?

  3. No wonder HP is a mess. by y86 · · Score: 5, Insightful

    Cost of shipping 150$?

  4. Nothing new here by alcourt · · Score: 4, Informative

    Sounds about typical for HP. Back many years ago when I was primarily an HP-UX SA, excessive packaging was the norm as well.

    --
    "I may disagree with what you say, but I will defend unto the death your right to say it." -- Voltaire
    1. Re:Nothing new here by Stripe7 · · Score: 4, Informative

      Standard practice indeed. I went to a customer site once and was taken aback when I saw his cubicle filled with HP boxes. He had over 400 HP servers and he had the same couple of sheets of paper in a box for each server. I am not sure if it was more than 400 little boxes I remember about a dozen or so huge boxes containing little boxes each with a couple of sheets of paper.

    2. Re:Nothing new here by Anonymous Coward · · Score: 5, Informative

      But... but... HP and Dell scored top marks from Greenpeace. Clearly the packaging was needed to protect the license papers which means you'd kill more tree for more paper if they are damaged.

      [This also show that Greenpeace ranking is irrelevant]

    3. Re:Nothing new here by RealGrouchy · · Score: 4, Interesting

      While I'm not familiar with how Greenpeace came up with its ranking, I do know that the book "Paper or Plastic: Searching for Solutions to an Overpackaged World" by David Imhoff included an anecdote that HP reduced packaging and lowered supply-chain losses and costs all in one.

      Instead of shipping printers (perhaps only a certain model or type) in individually-packaged boxes on skids, HP had a tray-like thing (like what you get at a fast food place for drinks) that held many printers. This was then wrapped with clear skid wrapping.

      Because they weren't boxed individually, you could fit many more on each skid. Because the contents were visible from the outside, forklift operators were more careful and there was less damage in warehouses.

      It is very likely that HP pre-packages its licenses in these boxes, and the economics of it probably works out that most of them are sent individually. It is thus simpler for them to send out many individually-packaged boxes to customers who purchase multiple licenses, than to have someone remove the papers from the boxes in the warehouse, find an appropriate envelope to put them in, and then do something with the box.

      You, the customer, would no longer get the many boxes, but they would probably be used and discarded further up before they get to you, analogous to when recycling bins get emptied into the same dumpster as the trash.

      - RG>

      (the "idle" comment form is really weird in SeaMonkey)

      --
      Hey pal, this isn't a pleasantforest, so don't waste my time with pleasantries!
    4. Re:Nothing new here by elnico · · Score: 4, Insightful

      ...or perhaps Greenpeace takes into account more than packaging? I mean really, you're declaring their whole environmental study invalid based on a few anecdotes about excessive use of cardboard?

      [Disclaimer: In general, I don't trust Greenpeace numbers, but even then, the parent's argument is off.]

    5. Re:Nothing new here by egomaniac · · Score: 4, Insightful

      And yet, with all that thought going into your post, you don't seem to address the "why the hell would you use a foam-lined cardboard box for two sheets of paper in the first place" question.

      --
      ZFS: because love is never having to say fsck
    6. Re:Nothing new here by Rakshasa+Taisab · · Score: 5, Funny

      His point is like a package from HP... Lot's of useless packaging but somewhere in there lies a small kernel of relevance.

      Your task is to unpack and find it.

      --
      - These characters were randomly selected.
  5. Shipping department by zakezuke · · Score: 4, Insightful

    Often times when you ask the shipping department to take care of a package containing hardware, let's say in a 12 x 12 x 4 cube, they are nice enough to protect by putting it in a box with extra padding. Sometimes, when you note it's out of IT and don't notice it's already reboxed, they'll do it again.

    This is not that unusual. Clearly they ship out their licenses in a box. I'd just use an envelope like those free ones from the shipping companies. But why ask why, put it in a box. Got many boxes? Put the boxes in a box.

    Why not be thoughtful and put 32 pages in one box? This presumes the shipping department knows what's in the box, and even they know, why would they want to deal with all these extra boxes when they can ship them off to the customer.

    --
    There is no sanctuary. There is no sanctuary. SHUT UP! There is no shut up. There is no shut up.
  6. Personally experienced _much_ worse by Anonymous Coward · · Score: 5, Interesting

    (Posting anonymously for obvious reasons)
    When working for a spin-off of HP, we did a licence audit and decided we needed 500 or so C++ compiler licences for compliance. Order them. Expect a single A4 sheet back saying we're covered.
    Instead, we get a pair of huge 2m x 2m x 2m boxes, on shipping palets, containing 500 smaller A4-sized cardboard boxes, each containing an A4 paper licence. This was soul-destroying fail of the highest level and led me down the path to BOFH-dom.

    1. Re:Personally experienced _much_ worse by Anonymous Coward · · Score: 4, Funny

      C++ compiler licences

      lol... paying for a C++ compiler. You're funny, I like you.

    2. Re:Personally experienced _much_ worse by johannesg · · Score: 5, Interesting

      lol... paying for a C++ compiler.

      You're funny, I like you.

      People did this in the old days. I once paid for the ACC compiler as well (I guess that's the one), because GCC was "open source" which was utterly distrusted by everyone. How times have changed - now the place is full of Linux systems, the few remaining HPUX machines will be replaced as soon as is convenient, and Sun? The only one I've seen in the last five years is the one in the sky.

      ACC, while a bit shaky in its implementation of the C++ standard, at least produced great error messages. Typically it did not just tell you what was wrong and where, but also what it thought you needed to change to fix it. And mostly it got it right too!

      "In file xxx on line yy, function FooBarBaz is undefined. Maybe you meant to call function FooBarBoz?"

      Really, all it was missing was an interactive mode where you could just tell it to change the source for you...

  7. That's nothing... by LeandroTLZ · · Score: 5, Funny

    Ever tried ordering a 100-page printer manual from HP? I ran out of space in my lawn after the third trailer truck arrived...

  8. Office Depot is pretty close by Large+Bogon+Collider · · Score: 4, Interesting
    I had one almost as bad. About 1 year ago, I ordered a storage Fotochute for $99.99. I had a $20 off of $100 coupon and so I padded the bill with a roll of transparent tape at $0.98. Howwever, the Fotochute was permanently of out of stock so that only thing that was shipped was the roll of tape $0.98 - $0.19 discount = $0.79 with free shipping. That is understandable, but what wasn't was the fact that it came in a 1' x 1.5' x 2' box full of styrofoam peanuts.

    .

    I repeat: 1 roll of scotch tape in an huge box full of peanuts. Shipping was free.

    P.S. I have have the receipt but not a picture of the box as it was in 2006.

  9. Just like their apps by jcrystal · · Score: 5, Insightful

    I feel like being forced to download HP's 600MB installer just to get one printer driver is the software equivalent of this packaging phenomenon.

  10. Entry in Roget's Thesaurus: by mrbluze · · Score: 5, Funny

    HP : Hewlett Packard, Heaped Packaging, Heavy Paper, Hopeless Paperweight, Highly Priced...

    --
    Do it yourself, because no one else will do it yourself. [beta blockade 10-17 Feb]
  11. No prank by tsa · · Score: 4, Insightful

    At first I thought this was just a prank pulled by someone who didn't like HP, but after reading the comments I seem to have to believe it's true. It makes you see this in a whole new light.

    --

    -- Cheers!

  12. You get what you measure by EmbeddedJanitor · · Score: 5, Insightful

    The shipping department at HP probably get monitored on how many cubic ft of parcels they handle, with a bonus for the supervisors if they ship more than 300cuft of parcels per day.

    --
    Engineering is the art of compromise.
  13. That's What She Said by D+Ninja · · Score: 4, Funny

    My...that's a big package.

  14. Re:Sun can be just as bad by E-Lad · · Score: 4, Insightful

    There's actually a good reason behind why the power cord(s) is/are packaged separately, and hence in their own boxes - international differences in electrical sockets.

    It would suck for inventory and man power if you constantly had to manage how many of each of your servers have continental europe, british, north american and so on power cords with them in the box.

  15. More like "by entering"... by Anonymous Coward · · Score: 5, Funny

    By venturing more than 3 feet into the depths of this 'box' you agree that any encounters that may result between the entrant and any:
              I - trolls
              II - goblins or
              III - beings of origins
                        a - Extraterrestrial
                        b - Indeterminate
                        c - Unknown

    are the sole responsibility of the recipient.
    Furthermore, you agree that any objects discovered therein, including but not limited to:
      I - treasure,
      II - artifact,
      III - relics of historical significance, or
      IV - the shipped product

    are to remain the property of HP, inc. in perpetuity and are to be returned with 28 calendar days, with attachment of a check for the full value of any life insurance policies, savings, properties or outstanding paychecks of any of the intended package recipients who may have perished within.

    1. Re:More like "by entering"... by Mastadex · · Score: 5, Funny

      You enter the box. It is pitch black. You are likely to be eaten by a grue.

      --
      A morning without coffee is like something without something else.
    2. Re:More like "by entering"... by Jafafa+Hots · · Score: 4, Funny

      Ooooh... you've just given me an idea for a "Licensing Agreement" text adventure!

      --
      This space available.
  16. Dell isn't much better, though by ghoti · · Score: 4, Interesting
    --
    EagerEyes.org: Visualization and Visual Communication
  17. How does excessive packaging happen? by Futurepower(R) · · Score: 5, Interesting

    Someone named John Robson commented on the story linked by the Slashdot story. He said, "HP should be penalised for that."

    No need to worry, John. HP is in a Slashdot story. There will be very capable people, I think, who say to themselves, "Maybe I should apply for a job at HP. Nah, maybe not."

    The parent comment says, "My experience[s] with HP have been increasingly disappointing. Recently..."

    That's been our experience, too. HP seems to be getting a little better, however, now that Carly Fiorina has left. Before, it was REALLY ugly.

    How does excessive packaging happen? It happens because people become so unhappy working for a company that they slip into becoming robotic drones. Nothing matters. They just try to get through each day. Illogical packaging is only one of the many, many illogical things that happen every day. Those people never go to hell, because if they arrive there, Satan says, "You've suffered enough. You don't belong here."

  18. Non Geek Packaging Record by superid · · Score: 5, Funny

    This is the craziest I've ever seen personally.

    A box arrived in the mail. It was maybe 10 x 6 x 4 or so. Inside that was a manila envelope. Inside that was a small box, slightly larger than a jewlers ring box. Inside that was a clear plastic pill bottle. Inside that was a small ziploc baggie.

    Inside that was ONE styrafoam bead, like from a beanbag chair. it was the replacement foam bead for an anemometer.

  19. Not to mention... by FlyingSquidStudios · · Score: 4, Funny

    If it turned out to have actually contained HP hardware, it would have been a much bigger waste of packaging.

  20. Re:It's not the heat, it's the stupidity. by EvanED · · Score: 4, Insightful

    Paper recycling is pointless. It biodegrades...

    Theoretically. Practically, no, not once it goes into a landfill. That's why you can still find readable newspapers from half a century ago.

    As a rule, stuff doesn't really biodegrade once it goes to the dump.

  21. Re:It's not the heat, it's the stupidity. by digital19 · · Score: 5, Insightful

    From the strength of your opinions I'm guessing you've never seen a paper mill or know that making pulp from trees for use in cardboard creates sulfur dioxide.

    'Here is a list of things recycled paper is environmentally better for than virgin paper: less bleaching, less energy, less pollutants, more benign pollutants, less impact on natural resources, less water, less waste to dispose of. The only waste product that is more of a problem with recycled paper is the sludge produced by removing ink and additives. However, this sludge is material that would otherwise be in landfills and it has repeatedly been proven to be non-toxic.'
    - From The Society for Natural Resources Conservation, Cornell University

    Yeah, I know you're going to come back at me with a quote from Rush Limbaugh or some advertisement you saw on tv... Or dismiss Cornell University as a hippy haven of intellectuals... Whatever.

  22. Re:It's not the heat, it's the stupidity. by mjwx · · Score: 4, Insightful

    Guys like this are the reason mainstream voters are frightened of Ron Paul.

    No its the fact that Ron Paul is a nutbar is the reason that people don't like Ron Paul.

    --
    Calling someone a "hater" only means you can not rationally rebut their argument.
  23. Re:HP network printer / scanner by Dr.+Cody · · Score: 4, Funny

    Yeah, but he's still trying to find it in the 40-foot tall pyramid of 18" boxes lashed together with packing tape.

  24. Re:It's not the heat, it's the stupidity. by OolimPhon · · Score: 4, Informative

    ... What many people fail to realise is that linen which is still a prized fabric is actually made from hemp and linen can last quite a long time...

    I don't think so. Linen is made from Flax fibres http://en.wikipedia.org/wiki/Linen as a simple wiki reference can confirm. My grandparents grew up in an area where flax was grown for linen production.

  25. I can top that by ebh · · Score: 5, Funny

    I once received a large box from HP containing several smaller boxes of stuff. The final one was one of those 9x12x3 boxes other people have mentioned. Inside it was a single sheet of paper that read, in its entirety: This box intentionally empty.

  26. Re:Can also be done with Xylene! by gnick · · Score: 4, Informative

    It can also be done more cheaply with Xylene (paint thinner). I just love to see huge chunks of styrofoam melt into a goo! :D Plus if you're really out for a good time, the resulting goo should still be flammable...obviously there are safety and environmental issues there though.

    Back in high school, we used to mix Styrofoam and gasoline. We'd hit the furniture store dumpster after closing on delivery-day and load the cars up with all the Styrofoam we could stuff in. Then go out to the desert, pour a couple of gallons of gas in a waste basket and start chucking in the Styrofoam. Pour our the resulting sludge and light. It burns hot and burns for a long time.

    Very environmentally unfriendly and you're likely to inhale way too much vaporous gasoline, but good fun for juvenile fire-bugs.

    --
    He's getting rather old, but he's a good mouse.