Facebook Reverts ToS Change After User Uproar
rarel writes "CNN and other media outlets report that Facebook reverted their TOS update and went back to using the previous one. 'The site posted a brief message on users' home pages that said it was returning to its previous "Terms of Use" policy "while we resolve the issues that people have raised."' Facebook's controversial changes to its Terms of Service, previously commented on Slashdot, included a mention that (users) 'may remove (their) User Content from the Site at any time. ... However, (they) acknowledge that the Company may retain archived copies of (their) User Content,' triggering a massive uproar from users and privacy groups."
I'll just stick to Friendface, thank you very much!
Unless team facebook is a bunch of utter morons, they knew that changing the TOS was likely to cause a stir(and, even if it didn't, it would cost a few lawyer hours). So, clearly, they had some reason for wanting to make the change. I'm guessing that that reason, whatever it is, didn't just vanish.
They'll probably just wait for the fuss to die down, reword it a bit, and try again. Outrage fatigue sets in quickly, as do acceptance, rationalization, and even embrace of the status quo.
Making users agree that they could keep your content indefinitely was insanity. I guess we wait and see what their next version looks like after they 'fix' it.
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An important precedent has been set. The uproar created by the community, including some people cancelling their Facebook memberships, caused the Terms of Service to be reverted. We must remember this. It should be a rallying cry: "Remember Facebook".
Ray Beckerman +5 Insightful
Now, we should all delete our accounts and threaten to sue Facebook if they don't remove everything we've ever uploaded, including messages and pokes and wall posts sent to other accounts.
That's all the new terms covered: "if you delete your account, we keep all of the stuff you uploaded, but simply mark it in accessible where appropriate so that messages, pokes, wall posts, and media contributed to groups stays in place." That would be a better way to phrase it, but, instead Facebook and every other company has to hide it in silly legalese which is purposefully ambiguous.
Colin Dean Go a year without DRM
Or boiling the frog. They tried ti implement a controversial change all at once, and it caused a kerfuffle. Now they will ease it in slowly.
I have the feeling that Zuckerberg's girlfriend wasn't real happy when he tried to introduce her to anal sex.
"As God is my witness, I thought turkeys could fly." A. Carlson
Facebook had to do some damage control once the national media decided to make a story about it. There was a CNN story yesterday morning warning Facebook users about what the new terms of service meant and what it means to any content they put up on their profiles. I tried searching on youtube but couldn't find a video, unfortunately.
I got nothin'
Call me paranoid and I have n't read the original Facebook ToS but in terms of privacy what does it guarentee exactly? If you want a conspiracy theory, people are now "happy" going back to the origonal ToS so maybe that was the cunning plan after all.
While people were right to protest this -- and it's not the first time that Facebook has had to backtrack (probably not the last either), I can't help thinking that this is great effort, wholly misplaced.
The banks, for exampl,e have stolen billions of dollars from all of us. Where's the protest, people? Where's the effort to find out what happened? Where's the organization to make radical change there?
What a terrible waste!
Facebook protesters, learn from this -- if you can achieve this, you can actually make real change in the world -- change that actually matters, not just some trivial thing on a here-today-gone-tomorrow, insubstantial, unimportant, fad website.
Why don't they just modify the old TOS to say something along the lines of:
"When you delete your account, only your profile content will be deleted."
To cover the issues such as:
If you send a message to a user, and then you delete your account, they don't need to delete the message from you in that person's inbox
Or, if you submitted a picture via the graffiti app etc, they don't need to delete your entry on the other person's profile, etc.
Can I leave this box empty?
I didn't have a problem with them retaining phone book information, wall posts, ... my beef was with creative works uploaded. Their land grab on rights in perpetuity was insanity. They could use any image I had uploaded for any purpose including commercial and advertising without any compensation whatsoever. They could sell rights to their image database to publishers, the AP, and others without regard for privacy or payment to me.
Facebook showed fear to users. Never do that.
Now the users will think they can control things.
If they're quick, break out the LARTs, and delete a few thousand accounts(You asked us not to retain your data, you didn't mean right now?), they might get things back under control.
I *just* changed all my pictures to files with the same name, but instead of my pictures, they were a white square with the words "Facebook sucks donkey balls."
FLR
So, Facebook changes its TOS to be clear that it might still have backups of your data around for a while, and people get MAD?!
"No Facebook, I want you to set it up so if you crash, that's it, all my data is gone for good! That'll teach me!"
Yeah, it didn't say that specifically, but neither, according to TFA, did they explicitly claim ownership.
Mark Zuckerberg ought to grow a backbone and stick to his word. He can't let the opinions of a bunch of whiny high school kids affect the way he does business! All hail the new Facebook ToS!
I posted this last time, it seems that no one seems to understand that their ToS change is quite standard.
With respect to text or data entered into and stored by publicly-accessible site features such as forums, comments and bug trackers ("SourceForge Public Content"), the submitting user retains ownership of such SourceForge Public Content; with respect to publicly-available statistical content which is generated by the site to monitor and display content activity, such content is owned by SourceForge. In each such case, the submitting user grants SourceForge the royalty-free, perpetual, irrevocable, non-exclusive, transferable license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, perform, and display such Content (in whole or part) worldwide and/or to incorporate it in other works in any form, media, or technology now known or later developed , all subject to the terms of any applicable license.
Why the knee jerk reaction to facebook having the same policies as slashdot? If you delete your slashdot account, what do you think happens to all of your archived comments?
One can encrypt backups with keys that are "expire" (read: are thrown away) according to some schedule, so that they can have e.g. backups for the last year, but cannot read backups that are older than that. Should be pretty simple to set up, really.
HAND.
Some part of me thinks guaranteeing that once my account is deleted, Facebook and all its users lose access to them is unrealistic. After all, no ISP can say the same when it comes to email I delete. But I still would like to know what happens to my data once my account is closed. Can they guarantee that it will be gone for good?
But you know what? Facebook and the like will hardly see any of my business from now on.
Check out their blogs. The people have voted with their feet.
AG
Is the fact that they used FACEBOOK to protest against FACEBOOK. Am I the only one that finds this ironic?
Dear Facebook TOS objectors,
Why don't you stop complaining and simply start your own social network with more user friendly TOS. After all, if Facebook's TOS are as bad as you say, then it should be a walk in the park to get your own social network going where the basis of your differentiation is friendly TOS. You'll be as rich and famous as Zuckerberg. What's stopping you?
Building is harder than whining.
Now the users will think they can control things.
"Users?" Are those, like, customers...?
If they are so quick to bow to user pressure, they have no power to make any changes. They have lost control of their enterprise.
They're using their grammar skills there.
I think it's quite irresponsible of you to post a "never mind" story while we're still commenting on t'other one about the original ToS change. My biting, witty comments and slicing sarcasm are completely wasted on an evaporated situation, and i'm sure there's still hordes of newly-found mod points hunting through the underbrush of the 5-deep nested comments, eyes agleam with fanatical zeal and ready with the Troll stick.
For shame, sir. For shame.
Yeah, i know it's not all really resolved.
That which does not kill us makes us... st
Personally, I'm upset that they reverted the Facebook ToS change. The modification retconned the timeline with Facebook TNG.
If you read the post you replied to carefully, IMO it says that the lawyer wanted all those details before the project even had an initial design. Which is a silly request, and my impression is that the lawyer was very stubborn about this, even after nettdata explained why it was silly.
In other words, the lawyer wasn't being a team player. He was "worked around", and paid for it, dearly.
Why don't they use this as a selling point? No one seems to be addressing easily our mortality on the net. I put alot of effort into maintaining my own personal website with tons of content on it, but I don't trust my kids to maintain it after I'm gone, which means all that work will poof into /dev/null/ eventually.
I -like- the idea of all my chatter and advice sticking around after I'm gone. Especially on a social networking website someone may find something I've said or done useful long after I'm dead.
You folks with your privacy concerns, you will all go to dust, and be forgotten.
Never underestimate the ignorance of many lawyer types.
I think the issue here is that this is situation lawyers seldom encounter. Namley it is a software that facilitiates mass communications. The exponent on the geometric progression of linkages here is a lot higher than for a telephone or even an e-mail mass mailer.
So when people are upset facebook gives them the tools to create an enlerging consensus of upset people with pitch forks.
This is really a new pardigm. The lawyers are not so much ignorant as unable to predict what would happen.
Be sure to tag this phenomena "aboutface"
Some drink at the fountain of knowledge. Others just gargle.
You seem to be missing the point. PRIVACY settings. Sourceforge code and Slashdot comments are designed for PUBLIC CONSUMPTION.
Facebook is promising a utility that shares private data, has extensive privacy settings, and is encouraging the use of real private data (name, friends).
ToS or not, there is a reasonable expectation that they will safeguard privacy. This includes not exposing data that was restricted in distribution. Their ToS seems to shy away from this.
People are up in arms about THAT.
I agree, I think that putting real information on Facebook is dangerous, even. Friends being able to associate random pictures with me? I don't even like that. If they have a breach (or subpoena) they can expose my real-life network of friends? This is extremely valuable information, and I keep it as private as possible via their settings. I don't expect my likeness to show up in ads to people who aren't allowed to see my listing.
There is a grey area though. I don't care if they show my likeness to people who already have access to my account, even if it is showing them that I bought a book. As long as it isn't a misrepresentation. I think it's very hard for them to craft language about that.
+1 Informative
May I point out that the Slashdot "they're a private company, they can do whatever they want and you have no recourse but to suck it up" crowd has been proven wrong once again. Community organization and political action has once again carried the day.
We know where leadership by an anti-intellectual "strongman" who scapegoats minorities and likes boisterous rallies goes
I have a whole 1 image on Facebook. My relatives and friends, however, have uploaded a few photos which I myself have taken.
I'm obviously fine with that, but if Facebook attempts to use the images against my will, can I use the excuse that I never granted these people permission to redistribute? Or will Facebook be able to counter somehow with the fact that I've permitted these others to upload my works, therefore I've somehow granted Facebook access to them indirectly?
The explanation they posted to users makes sense: that the type of content they wanted to consider perpetually theirs for use was information you (the Facebook user) posted to another Facebook user's wall, or to a group discussion, or something along those lines. That would be a reasonable expectation for any user of an online service.
My main gripe was that, if taken as written, the 2/4/09 TOS left users totally stowed--there was no clarification as to the types of information they intended to keep. While IANAL, I do know enough about contract law to know this: you are held to the letter of the contract, not the intent. The new TOS said (per my simple paraphrase): "if you post it, we can use it for any reason, forever, even if you choose to leave Facebook." I didn't want them making claim to my photos, or even selling them to some third party.
I ditched my FB account on the day the news about the new TOS was posted here (I had received NO notice of the change from Facebook). Even with this backpeddling, I'm not sure I'm going back. They have, after all, only promised to revert to the old TOS while they assess the user complaints and try to develop a new TOS document that will more clearly define their rights vs. user rights. I won't decide until after that new TOS is available for review.
I use irony whenever I can, but my shirts are still wrinkled...
Facebook presumably does tape backups.
The TOS change just recognized that when you click "delete my account", your data is still on the backup tapes from the previous days. They're not going to load up every single damned tape and edit them just because a person has removed their account. It's technically impossible, and a nightmare from a data reliability standpoint.
I'm somewhat surprised that a company like this would be so quick to second guess such a policy change. Most americans would still continue to use it despite the privacy issues simply to avoid the hassle of either convincing their entire network of people also using the service to relocate elsewhere, or losing a majority of their most commonly used contacts over principles alone.
Too bad too... there's probably tons of money that could be made off such information had they stuck to their guns and simply waited out the brief backlash.
8==8 Bones 8==8
There is still a span of about 4 days where facebooks owns everything!
...and THAT is why Facebook, or big "social networking" websites in general, have any relevance whatsoever.
The Internet, and especially the WWW, were supposed to enable ordinary people to publish their own information without influence and control of "big content providers". It was supposed to be the biggest revolution in publishing since Gutenberg's press--not only were books accessible to the masses, not the masses could publish THEIR OWN information!
What happened to this revolution? The technology is still there, but not only have we not progressed, we've SLID BACKWARDS! We've all abdicated our rights to and responsibilities for our own information to a small handful of very large corporate entities...and then we bitch and moan when those "big content providers" do exactly what we should have expected they'd do with your information--retain it, profit from it, and generally be careless with it.
That's NOT what the 'net was supposed to be about! We were supposed to "rent the pipes" and storage space like we do our phone lines and self-storage garages and then publish our data ourselves. I was thrilled when DSL came to the market here 12 years ago, followed quickly by broadband from the local cable companies. I was able to get internet connectivity 24/7! Now I only needed to "rent the pipe" and I could have even MORE control over how I published by info because I could RUN MY OWN SERVER!
It was looking to me like the dawn of a new era--anyone who wanted to could set up their own little server and run their own websites easier than ever before--the BBS world would be able to move forward from the domain of geeks with extra phone lines and modems to something more graphical and interconnected and "plug and play". People were taking about "internet appliances" and I assumed that as time went on that *two way* appliances would become ubiquitous.
It hasn't happened that way though. There seems to be this insistence that "internet appliances" be one-way client-only devices--merely enhanced TVs and radios where some big network can push information to us as THEY see fit. ISPs have further RESTRICTED the ability to host your own services instead of expanding that ability (primarily because the biggest ISPs are now owned by content publishers). And not only has the old school personal/small community-oriented BBS gone essentially extinct, so have REAL personal websites before they got a chance to really gain traction. We've DEVOLVED from publishing HTML documents on our local ISP's web servers to doing the same on global "web hosts" like Geocities to setting up blogs on global blogging sites to setting up groups on Facebook.
Facebook isn't an ISP, they are yet another traditional media publisher--we give our info away to them and they publish it as they see fit...just as how Old Media works. I suppose I always underestimate people's capacity for laziness or ignorance in this regard. It seems people just don't "get it", or maybe they just don't care. Whatever happened though, the 'net hasn't turned out the way I thought it would, and no amount of changes to the ToS of Facebook or similar sites will fix what is, in my view, the entirely wrong direction for the WWW.
This is a reminder on how public outcry can get things changed.
Something to remember when you are flapping your gums in a tirade about how corporations of the government doesn't listen to there customers or citizens.
The Kruger Dunning explains most post on
Sorry, but you're wrong. The new TOS allowed them not just to retain backups of your data, it allowed them to use it for any purpose whatsoever, including reselling it. That's a far cry from just keeping backups.
I'm baffled at the kind of things people will post about themselves, either in text, or worse, in forms of images -- to the public at large, and then freak when it's used in a way they weren't anticipating.
We have developed a kind of confessional, exhibitionist culture obsessed with 'sharing'. Fine, share all you want, but stop whining when the information isn't used just to boost your self-inflated ego and to have people tell you how cool you are. If you don't want everyone to know something about you, then don't freakin' post it where everyone can read it, hullo?
Say what you want about TOS's etc, but you're unbelievably naive if you think those won't change, sites won't be hacked, etc. The slashdot community should know this better than anyone. And Social networking sites (or blog hosts, etc) don't give a rat's ass about you, they are there to generate revenue via ads or other means -- not to serve humanity.
'The unexamined life is not worth living' - Socrates
I joined Facebook very early in their process, a couple of years ago... and found out what they were up to within a week, and removed all my information. I'd rather the government have to work harder than that to obtain my information... not that I'm paranoid, you understand, but sometimes they ARE out to get you.
Facebook showed fear to users. Never do that.
Lol! That made me laugh.
Facebook has to be the pack leader!
You can't take the sky from me...
Our government responded in like manner to bad policy...
The society for a thought-free internet welcomes you.
I said this would happen and that they'd end up changing back to the old TOS, as companies never seem to learn from the past...Geocities tried this same thing years ago -- wasn't it mentioned on Slashdot? -- and because of public outcry they backed off!
Michael
http://s1.sfgame.us/index.php?rec=58163
What TOS covers each TOS? Was the new TOS covered by the new or old TOS when it was posted, and what TOS are each TOS covered by now?
Using the Preview button after every edit, and adding </i> after every <i>...
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Of course, this could be a deploy by FB to the old-media companies not to exploit them without consent. Ha.
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What did you think that $15 billion valuation was for?
Investors want to see money.. sooner or later. They want to see REAL money, NOT claims of how valuable Facebook is!
Wake up!
Facebook wants to SELL YOU and all your friends in the process.. sooner or later! They want to shake your profile, mine your data and generate money out of it... Not just ad revenue, but LOTS AND LOTS of money!
It's tagged TOS but people obviously meant POS!
Also, fuck facebook and all it's lusers.
Privacy != Secrecy
Privacy is desirable.
Secrecy is NOT desirable.
I'd like to buy homeland for our 10 million people. http://twitter.com/mahadiga
The reason something like Facebook works is that they can design a database schema to facilitate a complete experience that just kind of... works.... Across mini-feeds, status walls, applications, etc.
Doing that in a way that's completely decentralized requires standardization on interfaces and data that would be hard to do for a couple of reasons: ... ?
- Agreeing on the architecture; how many "really" RESTful interfaces are out there? Netflix has a great one, but Flickr doesn't.
- What's the syntax? JSON, XML, YAML,
- How about a data model? Will people want to go beyond syntax into being able to do queries like what SPARQL gives you?
But beyond the technological hurdles, there's the business angle. Social media isn't exactly rolling in revenue, it's rolling in VC funding at best. Why interoperate when can try to claim a monopoly position? Or aim to be the defacto standard?
So, in the end, I woudn't say we're moving backwards ... we're just progressing through the usual stages of how standards and openness has evolved online. We start with well-funded walled gardens (CompuServe, Prodigy, your local BBS, etc.) , people eventually get fed up and build out interoperable bridges that cross them (e.g. FIDOnet and NNTP in the old days of bulletin boards). Now we have to do the same for the web....
-Stu