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The "Dangers" of Free

With today's Free Summit broaching the subject of the "dangers" of free, TechDirt has an interesting perusal of why free often can't work without a good business model and why it often gets such a bad reputation. "I tend to wonder if this is really a case of free gone wrong or free done wrong. First, I'm always a bit skeptical of 'free' business models that rely on a 'free' scarcity (such as physical newspapers). While it can work in some cases, it's much more difficult. You're not leveraging an infinite good -- you're putting yourself in a big hole that you have to be able to climb out of. Second, in some ways the model that was set up was a static one where everyone focused on the 'free' part, and no one looked at leapfrogging the others by providing additional value where money could be made. The trick with free is you need to leverage the free part to increase the value of something that is scarce and that you control, which is not easily copied. [...] Still, it's an important point that bears repeating. Free, by itself, is meaningless. Free, with a bad business model, isn't helpful either. The real trick is figuring out how to properly combine free with a good business model, and then you can succeed."

54 of 242 comments (clear)

  1. Fair beats Free by alain94040 · · Score: 5, Interesting

    The problem with free (gratis) is that it doesn't pay the bills for the developer. I'm not talking about being greedy, but accessories like kids, spouse and house come in handy in winter :-)

    That's why I have been giving more and more thought to a Fair business model, which would combine the best of two worlds: libre, but not gratis.

    The distributed revenue sharing part we already solved with FairSoftware.

    It would work like this: Corporations and end-user would have to pay for the service or software. But it wouldn't quite be commercial. The proceeds would be shared among the development team. But you could still retain the rights to see the source and modify or tweak it for your environment. Your only constraint is that if you redistribute, you must pay the licensing fee to the original team.

    All it takes is to put more libre in the Software Bill of Rights. Volunteers?

    Call it sustainable development if you will.

    1. Re:Fair beats Free by tritonman · · Score: 3, Interesting

      This is more than a software issue though, when it gets to services such as newspapers, this is where more problems come into play. Lots of people losing jobs at newspapers and whole businesses going under because of the flux of online news sites, many of which just repost stories written by newspapers and sometimes have conflicting information. What can you do about this though? Nobody wants the government to regulate all of this, but what can be done without it?

    2. Re:Fair beats Free by Anonymous Coward · · Score: 5, Funny

      ...accessories like kids, spouse and house come in handy in winter :-)

      Name three things you really shouldn't burn just to keep warm. Sicko.

    3. Re:Fair beats Free by speedtux · · Score: 2, Interesting

      The problem with free (gratis) is that it doesn't pay the bills for the developer.

      If it didn't pay the bills, people wouldn't actually be doing it so much.

      My experience has been that free, gratis, and open source software has considerably more staying power and commercial support than most commercial software.

      The distributed revenue sharing part we already solved with FairSoftware

      And how is that working for you?

    4. Re:Fair beats Free by nine-times · · Score: 5, Insightful

      Your only constraint is that if you redistribute, you must pay the licensing fee to the original team.

      I guess that's part of the problem right there: what constitutes the "original team". I assume the project can't be forked, or else you'd have to continue to pay the original team? And how much payment is warranted in that case? As you phase out the original code with your own, can you pay less? What If I just want to grab some small part of code for a totally different project, do I have to negotiate separate licenses for each piece, or do I have to pay a blanket fee as though I'm going to distribute the entire project?

      Maybe "FairSoftware" has all the solutions to these questions, but it seems like these are lots of potentially complicated issues. I would guess that, the more complicated the licensing issues, the less readily people will be to contribute.

    5. Re:Fair beats Free by h4rr4r · · Score: 2, Insightful

      If you cannot distribute your modified source without paying somone you do not have any freedom at all.

      The owners can just change the price to $1 million the minute they decide they no longer want to compete against you or see your derivative work out in the world.

    6. Re:Fair beats Free by mattwarden · · Score: 2, Interesting

      Good idea, but it won't work. You're essentially asking the community that is currently giving away software to decide, collectively, to start charging for it. That isn't going to work, for the same reason that music CDs no longer sell. There will always be a way to get a comparable product for free.

      The value of software is no longer its functionality. It's intellectual property (controversial to say here, I know), warranty, support, and documentation.

      Think back a decade ago when we were all getting paid $40/hr to "code" HTML. The market eventually realized that HTML is not a valuable skill. Today, it is an expected add-on that has little marginal value.

    7. Re:Fair beats Free by Red+Flayer · · Score: 2, Interesting

      It would work like this: Corporations and end-user would have to pay for the service or software. But it wouldn't quite be commercial. The proceeds would be shared among the development team. But you could still retain the rights to see the source and modify or tweak it for your environment. Your only constraint is that if you redistribute, you must pay the licensing fee to the original team.

      Re: the part in bold: how is that not commercial? Just because the revenues are shared by the developers? The very fact that you're charging for the use of the software makes it commercial.

      Maybe I'm not understanding this properly... but it seems what you are describing is the status quo under copyright. End-user (be it corporate or not) pays a license fee to use the software. They can tweak it as much as they like, but if they want to distribute, they have to pay royalties to the holder of the copyright.

      It doesn't matter if the copyright holders are the developers, as you mention, or the corporate overlord of the developers, or one guy in his basement.

      How is this different from the non-free business as usual copyright system?

      --
      "Trolls they were, but filled with the evil will of their master: a fell race..." -- J.R.R. Tolkien on Olog-hai
    8. Re:Fair beats Free by jmcvetta · · Score: 3, Informative

      The problem with free (gratis) is that it doesn't pay the bills for the developer.

      I manage to pay my bills -- which in Boston are not inconsiderable -- by writing Free Software.

    9. Re:Fair beats Free by Jah-Wren+Ryel · · Score: 2, Insightful

      Your only constraint is that if you redistribute, you must pay the licensing fee to the original team.

      Your proposal has gots lots of problems

      1) It is just another variant on creating artificial scarcity of a non-scarce resource. Trying to restrict distribution is like trying to prevent people from talking to each other.

      2) Few people are going to contribute casually to any such project due to the restrictions on redistribution and the almost certain unfairness in distribution of funding. For example: who should get paid more - the average coder who churns out hundreds of lines of code and spends hours each day doing it, or the smart guy who frequently does the equivalent in a few minutes and a handful of lines? Whose going to decide without a complete employee/employer relationship?

      Like the article said, if you want to make money, you need to focus on controlling what is naturally controllable - scarce resources like the labor that goes into the creation of the software.

      --
      When information is power, privacy is freedom.
    10. Re:Fair beats Free by q2k · · Score: 5, Insightful

      The problem (with newspapers specifically) is that newspapers are not in the news business. They are in the advertising business. News was an excuse to sell eyeballs to advertisers. There are more efficient ways today to match up buyers and sellers, so newspapers are suffering.

    11. Re:Fair beats Free by mattwarden · · Score: 3, Insightful

      Nothing should be done about it. It's a dead business model. It's called economic advancement, and it raises the standard of living of everyone in the long run. Yes, in the short run people lose their jobs and have to retool. But currently they are in a position where they create things of little value, and they should be moved into something that creates more value.

    12. Re:Fair beats Free by vlm · · Score: 2, Insightful

      many of which just repost stories written by newspapers

      newspapers don't write stories, unless you count the captions underneath pictures of kids, "human interest" stories about kittens rescued from trees, and complimentary (paid) copy about new business "grand openings" etc.

      The real "stories" all come from yesterday's AP or Reuters news feed.

      --
      "Science flies us to the moon. Religion flies us into buildings." - Victor Stenger
    13. Re:Fair beats Free by Just+Some+Guy · · Score: 4, Interesting

      The problem with free (gratis) is that it doesn't pay the bills for the developer. I'm not talking about being greedy, but accessories like kids, spouse and house come in handy in winter :-)

      News to me. My boss lets me release my work projects as Free Software because they're not related to our business (i.e., we need their functionality but only as a means to an end) and we're not set up to handle software sales or support. If we're not going to make money off it, and someone else could use it, then why not? We've gotten bug reports and feature requests that made it work better, so we're actually better off for having given it away.

      I think you'll find that the vast majority of FOSS comes from similar situations.

      --
      Dewey, what part of this looks like authorities should be involved?
    14. Re:Fair beats Free by randallman · · Score: 3, Interesting

      This sounds similar to what I want to do. I wrote about it a few months ago here.

      1. free to view
      2. free to modify
      3. free to redistribute AFTER some time period

      There's some more to it (see link), but the idea is to have the effect of a reasonable copyright period. Say 7 years. I'm working on some software now that I want to release under this license within 6 months. I would be very interested in discussing this further.

    15. Re:Fair beats Free by maxume · · Score: 3, Interesting

      I suspect you've got it backwards -- the wife will likely render far more oil and the kids should be quite a bit more tender.

      --
      Nerd rage is the funniest rage.
    16. Re:Fair beats Free by DaveV1.0 · · Score: 3, Insightful

      If it didn't pay the bills, people wouldn't actually be doing it so much. My experience has been that free, gratis, and open source software has considerably more staying power and commercial support than most commercial software.

      I have noticed that most "free, gratis, and open source software" is crap, is written by students or people in their spare time, and once the writer (because most of it certainly isn't engineered) has to actually make a living, the software stagnates.

      If you don't believe me, head over to source forge or fresh meat and see for yourself.

      considerably more staying power

      Yeah, right. There is a difference between staying power and "hanging around like an ugly lamp no one has bothered to get rid of"

      and commercial support than most commercial software

      Apparently, you don't understand the words you are using.

      --
      There is no "-1 offended" or "-1 you don't agree with me" mod options for a reason.
    17. Re:Fair beats Free by Volante3192 · · Score: 2, Interesting

      And who pays those AP/Reuters reporters?

    18. Re:Fair beats Free by honkycat · · Score: 2, Informative

      In some places that may be true, but the big guys have (or once upon a time, had) reporters of their own who produced content, particularly local news Big city papers are a bit different from smaller local papers in that regard.

    19. Re:Fair beats Free by honkycat · · Score: 2, Interesting

      I have noticed that most "free, gratis, and open source software" is crap, is written by students or people in their spare time, and once the writer (because most of it certainly isn't engineered) has to actually make a living, the software stagnates.

      While that may be true, I've noticed that most commercially produced software is also crap, only with a thin shiny veneer on the outside, just thick enough to generate sales. A polished turd is still a turd...

      So anyway, yeah, there's a lot of crappy free software, but there's also an awful lot of good free software too.

    20. Re:Fair beats Free by digitig · · Score: 5, Insightful

      I have noticed that most "free, gratis, and open source software" is crap

      So is most non-free, non-gratis and closed source software. You just don't notice it so much, because you tend to do more research to find the good stuff before handing over your hard-earned, whereas just a click to try something out seems so easy and tempting.

      --
      Quidnam Latine loqui modo coepi?
    21. Re:Fair beats Free by Anonymous Coward · · Score: 5, Funny

      And who pays those AP/Reuters reporters?

      Hamas?

    22. Re:Fair beats Free by suggsjc · · Score: 5, Funny

      Only on /. could this comment be moderated "Insightful" which as disturbing as it is, I guess is true...

      --
      When I have a kid, I want to put him in one of those strollers for twins and then run around the mall looking frantic.
    23. Re:Fair beats Free by Just+Some+Guy · · Score: 3, Insightful

      Then you're not developing free (gratis) software. You are developing paid-for software that has one paying customer (your boss) who decided others can also have it (gratis).

      That's a meaninglessly stupid distinction. All work is paid for in some way, whether it be by selling it or having it sponsored by an employer or even done for free on a PC donated by a charity. At some level, someone is investing the resources (i.e. paying) for the work to get done.

      I can't name a single piece of gratis software by your standard. Linux sure isn't, and neither is any major program I run on it.

      --
      Dewey, what part of this looks like authorities should be involved?
    24. Re:Fair beats Free by DaveV1.0 · · Score: 3, Insightful

      there's also an awful lot of good free software too

      No, there isn't. There is a minuscule amount of good free software. Especially when compared to the total amount of free software. The good/bad software ratio is heavily in favor of commercial software.

      --
      There is no "-1 offended" or "-1 you don't agree with me" mod options for a reason.
    25. Re:Fair beats Free by digitig · · Score: 2, Insightful

      It's supported by the shelf on which all the shelfware I've bought over the years stands.

      --
      Quidnam Latine loqui modo coepi?
    26. Re:Fair beats Free by David+Gerard · · Score: 3, Insightful

      That may be a purpose, but it's not what the business was.

      --
      http://rocknerd.co.uk
    27. Re:Fair beats Free by omnipresentbob · · Score: 2, Informative

      Don't they already? ;)

    28. Re:Fair beats Free by crazybilly · · Score: 2, Insightful

      this is why we have the 'as in beer/freedom' distinction.

    29. Re:Fair beats Free by mattwarden · · Score: 2, Insightful

      I don't understand how you can have that position in the face of all the data suggesting that newspaper readership is dropping off at an alarming rate. Will it go to zero? Surely not. But every industry has fixed costs of production, and with newspaper those fixed costs are VERY high relative to the variable costs of printing 1 more copy. So, as quantity goes down, profit per unit shrinks much faster than in other industries where fixed costs are smaller.

    30. Re:Fair beats Free by mattwarden · · Score: 2, Informative

      Dude, these are two different things. Please point to investigative journalism that goes on NOW. Were you sleeping during the last 8 years?

      What you "simpletons" aren't getting is that the crap being distributed in the old model is not valuable enough to cover the costs of production. If you want to do investigative journalism, fine; I think that is clearly still valuable. But you need to deliver it in an appropriate manner. Or, if you insist on being nostalgic, the industry needs to consolidate such that there are only 1-2 newspapers for the whole country.

      People like you who try to tell people like me that this isn't an advancement are doing so only because you don't have enough creativity to see that there are business models available that differ from the ones you've already seen. The position that technology is the enemy of something that is truly valuable is just nonsense.

    31. Re:Fair beats Free by Jonner · · Score: 4, Funny

      You've enlightened me, sir! Up to now I couldn't understand why proprietary software like Windows and Internet Explorer have experienced so many fewer security vulnerabilities than Free ones like OpenBSD and Firefox. The customers speak and Microsoft listens!

    32. Re:Fair beats Free by bubkus_jones · · Score: 2, Insightful

      Unfortunately, businesses need to change or they will become obsolete. Sears and The Bay used to have a ton of their business come via their catalogues and mail-in shopping, since it wasn't financially viable to have large retail outlets with everything in stock all over North America.

      Once populations increased and what once were rural areas became urbanized cities, the companies could afford to open more stores in more places, making it often unnecessary to order out of the catalogue. Now you've got online shopping, making the print-catalogue wasteful, costly and relatively environmentally unfriendly.

      The same thing will happen to all print media, eventually. Once the quality and availability of online media hits critical mass (devices like Amazon's Kindle or "smart" phones and their service subscriptions become faster, more reliable and cheaper), print media will be dead except for a few niche markets (like vinyl LPs in music at the moment).

    33. Re:Fair beats Free by Jonner · · Score: 3, Informative

      The term "commercial" could mean several things when applied to Free or Open Source software, such as "used for operating a business" or "used in supporting clients." However, the way it's usually used is incorrect and misleading. Many people use "commercial" to mean "proprietary," which is the opposite of Free or Open Source. However, since many people and companies use Free or Open Source software in a commercial context, using "commercial" to mean "proprietary" just muddies the water.

  2. You're making the classic blunder by wiredog · · Score: 3, Funny

    No, not a land war in Asia. From here:
      The Open Source and CopyLeft people are acting as if common sense prevails in US copyright law, and they are, I am told, dead wrong.

  3. Obvious? by mooingyak · · Score: 4, Insightful

    free often can't work without a good business model

    Last I checked proprietary suffers from the exact same problem.

    --
    William of Ockham had no beard. The most likely explanation is that it was chewed off by squirrels every morning.
    1. Re:Obvious? by jellomizer · · Score: 2, Insightful

      Yes but at least if you are planning to sell software you have a business model. Some times when people go to free software for a business they kinda forget a key component on where the money comes from.

      --
      If something is so important that you feel the need to post it on the internet... It probably isn't that important.
    2. Re:Obvious? by KeithJM · · Score: 2, Insightful

      Please demonstrate a successful business model that relies on giving away the product for free.

      It depends on what you think the product is, and what the company thinks the product is. One example would be broadcast television (or radio before that). You can turn it on and watch for free, but what you don't realize is that YOU are the product they are selling (cue Russia jokes).

      But still, the model holds -- they spend a LOT of money developing a product which is then given away for free. You could argue that it doesn't RELY on giving the product away for free, because cable manages to charge for it, but Google still uses this business mode for the most part. I could argue that their business model for, say, gmail wouldn't be as effective if they charged you to use the service.

    3. Re:Obvious? by jonaskoelker · · Score: 2, Funny

      Some times when people go to free software for a business they kinda forget a key component on where the money comes from.

      Easy! They come from Mark Shuttleworth.

      What, you have to learn stuff to become an MBA? ;)

    4. Re:Obvious? by thePowerOfGrayskull · · Score: 2, Insightful

      Still, they spend millions producing a product and then give it away. Yes, of course they make money selling something else -- it wouldn't be a business model if there wasn't a source of revenue. But the primary product they produce is given away for free, and it's been a successful business model for decades.

      The primary products they produce are advertising slots. The secondary byproduct is the music -a nd even that is not wholly free unless your time is worth nothing.

    5. Re:Obvious? by mooingyak · · Score: 2, Interesting

      No company exists that can make a profit without charging someone for something. If that was the point you were trying to make at the beginning, then... okay, point conceded.

      But as for this question:

      Please demonstrate a successful business model that relies on giving away the product for free.

      You've already been answered by multiple posters. Broadcast TV/Radio. Regardless of whatever else they do to make money, they still produce a product and then give that product away to people for free. Same applies to the myriad phone book companies and software producers like Redhat or MySQL.

      If you're trying to point out that no one makes money by giving EVERYTHING away for free, then by golly you're right, and are also keeping in theme with the subject line I used when I started this whole thread.

      --
      William of Ockham had no beard. The most likely explanation is that it was chewed off by squirrels every morning.
  4. Free needs to be combined with demand by coolmoose25 · · Score: 2, Insightful

    From TFA, the example was an over abundance of free newspapers delivered to people's doors. The problem with such a model is that there is no way to measure the demand for the paper

    We have a similar situation where I live. There is a free weekly paper that is available in newspaper boxes. There are two papers that are delivered to your door.

    The newspaper box one requires the consumer to actually take one from some "central" location - there is a cost to the "free" paper - the cost of getting a copy is going to one of the newspaper boxes and taking one.

    In the other two cases, the papers show up on your doorstep. My brother didn't want one of them, and he fought bitterly with the provider to stop "littering" his door with them. If you go away for a couple of weeks, the piled up papers become a neon sign saying "No One Is Home"... Try as he might, he could not get the door delivered paper to stop showing up.

    One person's free is another person's litter.

    --
    Brawndo: It's what plants crave!
    1. Re:Free needs to be combined with demand by PCM2 · · Score: 2, Insightful

      One person's free is another person's litter.

      Very true. Businesses should never underestimate the capacity of something that is "free" to annoy the customer. I thought a little bit about this when Sun Microsystems started talking about how it could monetize JRE downloads by offering the installer as a marketing channel to advertisers. I've often heard people gripe about how annoying it is when, every time you download another JRE update, you have to un-check the little box that says "download and install the Yahoo toolbar too." Most people who download software updates just want the software updates. They don't want some other add-on junk that they never asked for. So here's Sun going to different companies, telling them, "We have millions of downloads a month, you could reach all of those people!" What Sun isn't telling the potential marketers, though, is that if they use that marketing channel, the same customers they are trying to reach will hate them for it.

      --
      Breakfast served all day!
    2. Re:Free needs to be combined with demand by Jah-Wren+Ryel · · Score: 2, Funny

      My brother didn't want one of them, and he fought bitterly with the provider to stop "littering" his door with them. If you go away for a couple of weeks, the piled up papers become a neon sign saying "No One Is Home"... Try as he might, he could not get the door delivered paper to stop showing up.

      For a while, my daily commute took me right past the offices of one such "free" newspaper.
      It only took about 30 extra seconds to swing through their parking lot and toss the copy of the paper they had left for me onto the sidewalk in front of their office's front door. It never stopped them from littering on my property but it felt good every time I did it.

      --
      When information is power, privacy is freedom.
  5. WTF? by Locke2005 · · Score: 3, Interesting

    No business can succeed without a viable business model, regardless of whether or not it is based on delivering a "free" product. As far as free Danish newspapers, why would anybody pay money to print and deliver information that 99% of your customers could access for free over the internet, with a much lower marginal cost per customer? The Oregonian used to throw free newspapers in my driveway every tuesday and thursday; I had to tell them 3 times to stop because I consider it to be Criminal Trespass and Offensive Littering, both of which are unlawful in Oregon. It is not just a bad business model -- it is one which is actively offensive to potential customers which would rather save trees and know that most of these free newspapers go straight into the trash without even being read.

    --
    I've abandoned my search for truth; now I'm just looking for some useful delusions.
  6. Re:WTF is going on? by PCM2 · · Score: 2, Informative

    Yes, people often post useful information anonymously when they don't want to be recognized by their employer or for some other reason. It's part of what has made Slashdot a success, so just get used to it. You might also want to read up on the moderation system.

    And, occasionally the trolls are very funny, IMHO.

    --
    Breakfast served all day!
  7. Commoditize your complement by lalena · · Score: 2, Informative

    Damn you for making me reference Joel On Software
    http://www.joelonsoftware.com/articles/StrategyLetterV.html

  8. Re:WTF is going on? by Red+Flayer · · Score: 2, Funny

    Can you tell me what the f**k has been going on lately with all those "anonymous cowards" posting bogus messages at the top of every story?

    Yes. Yes I can. But then I'd have to kill you, because it's a steganographic mechanism to secretly pass messages regarding the oncoming takeover of the coroprate world by rabid fundamentalist Linux enthusiasts operating from secret silos underground (but not deep underground -- usually it's just basement-depth).

    Oh, dammit, looks like I'll have to kill you after all -- I let it slip. Me and my big mouth.

    Seriously, YMBNH. Or just incredibly slow, to only pick up on the weak AC FP trolling now.

    --
    "Trolls they were, but filled with the evil will of their master: a fell race..." -- J.R.R. Tolkien on Olog-hai
  9. No, no, no... Did I mention "No"? by pla · · Score: 4, Interesting

    Free, by itself, is meaningless. Free, with a bad business model, isn't helpful either. The real trick is figuring out how to properly combine free with a good business model, and then you can succeed.

    No. The author of TFA fails to grasp one major point - Sometimes no "trick" exists, period.

    I get so sick of hearing business oriented people bitching about how "free" does or doesn't work, or how to make "free" work for them. They don't need to learn the tricks to making "free" work, they just need to learn that "free" means free, and none of us give the least bit of damn if they can make a profit or not.

    I use (and create, though can't claim credit for any well-known projects) Free-with-a-capital-"F" software because I believe in it. I use free (lower-case) software because in my experience, it works just as well as non-free software, without all the artificial restrictions imposed to convince me to pay for "value added" BS ("Oh, you can't use critical-widget-X unless you buy the All-Things-X add on pack!"). I read free news because I don't care to pay for the opinionated rantings of various journalists (hint - Your job description involves reporting, not "change", quit pretending you can or should make a difference); when a tenth of the human population can reach the whole world with coverage of local events, reporters have very little role left to play. I even eat free fruits and berries while out hiking, because they taste a hell of a lot better than giant-but-tasteless garbage the industrial-ag market has tried to pass off as "food".

    Put simply, I, and most people, like "free" precisely because of its standard definition - It doesn't cost us anything! As soon as you try to twist that, you haven't added a "trick", you've pissed us off.

    So the "trick" to free? Don't call your product that unless you expect nothing in return. If you come crying with your hand out after-the-fact, don't worry, I won't laugh with you, I'll laugh at you.

    1. Re:No, no, no... Did I mention "No"? by Todd+Knarr · · Score: 3, Insightful

      No, he does grasp one essential point: the bills have to be paid. Whatever you're producing, there's costs that you've got to have the money to cover. Utility bills, payroll, taxes, cost of materials, it all takes money and you need to come up with that money from somewhere. Either you're funding the whole thing out of your savings, or you need to find a way to earn revenue from the project. And if you intend to give away your product for free, then you'd better know what other source you're going to get revenue from or you'll be finding your bank account emptied at an alarming rate and when it hits zero the bank won't let you write any more checks no matter how many you've still got in your checkbook.

      Yes, we as consumers of the free product don't care about any of that. But the guy producing the product had better care, because the bills still need to be paid.

  10. There's no such thing as free by petes_PoV · · Score: 2, Insightful
    Everything you do or obtain has a cost attached. That might be financial or it might be the investment you make in time, emotional attachment or not doing other things.

    For example, take the act of downloading and installing a piece of "free" software from the 'net. You spend time to download it. Time to work out how to install it and even time (hopefully beforehand) to read through it's features, bugs and abilities to find out if it will solve the problem you have.

    If you get as far as trying it out, then discover there is a reason why you cannot use it, you have lost the time you spent getting that far. If you have had to buy something else (such as a memory upgrade, new disk or printer, etc.) to use with this free software - that tangible cost has been lost: to some extent.

    Now, if playing with software is merely a hobby, then you're probably willing to spend time messing about - with no expectation of getting a usable result at the end. Afterall, with hobbies half the fun is getting there, rather than exploiting whatever it is you have made. When it comes down to it, a large amount of free software is simply "hobby" quality and should be approached with no expectation of support, bug-fixes or updates. In the long term, this is probably the most expensive form of free software.

    However, if you're running a business, or intend to use this free software for work, there is a very real loss involved in having to junk an installation and go find an alternative. Spend a day getting an email server running for your business, without success and a $500 commercial product could well work out cheaper than the "free" version you downloaded, just in the cost of your lost time. Similarly, for a home user, it may well be worth spending $100 on a package you can just drop in, with the certainty it will work than to waste your sunday off trying to find accurate and up-to-date documentation for a piece of OSS.

    In my experience, the biggest thing that "free" software has going for it in business, is tha ability to avoid the onerous paperwork/approvals required to spend money to buy a product. Free stuff doesn't need any of this and can be downloaded, installed and tested without having to involve any authority. Others however, would argue that this is also it's biggest weakness.

    --
    politicians are like babies' nappies: they should both be changed regularly and for the same reasons
  11. Re:WTF is going on? by mea37 · · Score: 4, Funny

    If only there were a way for the community to identify comments that don't contribute to the conversation and mark them as such. Then we could give users a mechanism by which to filter out comments marked in this way...

  12. We Are Volunteers by twmcneil · · Score: 2, Informative

    There are of course, many uses of the word "free" when associated with software. From what I can see, TFA is referring to the situation where some entrepreneur somehow believes that he can make massive amounts of money by getting others to do his work for free. Obviously, his plan is destined to fail and then our intripid entrepreneur gets all pissey about how the model broken because it sure couldn't have been anything he did wrong.

    He looks at us like we are so many lab rats. He fully believes that all he has to do is figure out where to place the cheese and we will all go crazy to make his software for him so he can reap great profit while all he is out is some stinking cheese.

    We're not lab rats. We are volunteers. We volunteer for many of the same reasons that people donate to charities, spend time with youth groups or work a few hours each week at a soup kitchen. Why have we not been subjected to articles about someone setting up a soup kitchen, attracting volunteers and then getting all pissey because he wasn't able to properly monetize the situation? Because expecting to do so would be really fucking stupid.

    Quit thinking you're going to get rich quick off our backs; embrace volunteerism for what it is, an act of altruism.

    --
    "The ferrets, they're every where I tell you!"
  13. Sort of half-true by Cosmo+the+Cat · · Score: 2, Insightful

    They're in both the advertising business and the news business. They have to sell newspapers to news readers and they have to sell advertising to advertisers.