First European Provider To Break Net Neutrality
Rik van der Kroon writes "Major Dutch cable provider UPC has introduced a new network management system which, from noon to midnight, for certain services and providers, caps users' bandwidth at 1/3rd of their nominal bandwidth (Google translation; Dutch original here). After the consumer front for cable providers in The Netherlands received many complaints about network problems and slow speeds, UPC decided to take this as an excuse to introduce their new 'network management' protocol which slows down a large amount of traffic. All protocols but HTTP are capped to 1/3 speed, and within the HTTP realm some Web sites and services that use lots of upstream bandwidth are capped as well. So far UPC is hiding behind the usual excuse: 'We are protecting all the users against the 1% of the user base who abuse our network.'"
'We are protecting all the users against the 1% of the user base who use our network.'
There must be more intelligent ways of handling this. For instance, someone who downloads more than so many GB a day can be throttled or capped individually. That shouldn't be too hard, I think.
-- Cheers!
Tiscali have been doing this for yonks
I use UPC in Austria. I don't think this is anything new. They been fucking with my bandwidth for ages.
Nothing in the world is more dangerous than sincere ignorance and conscientious stupidity.
I thought Net Neutrality was to prevent ISPs from filtering and controlling content, not protocols and speeds?
Torrents updated to now support P2P over HTTP.
Couldn't they instead perform a kind of load-balancing based on the actual bandwidth being consumed by each customer, regardless of protocol or destination? As far as I'm concerned, that's the only way to do QOS without violating the principle of network neutrality.
"In prison you just have to shut your eyes and take it. Here you have to shut your eyes and give it."
But it's a one year contract wich ends in a few months goddamn! a well, let's look for a new isp.
Move along now, nothing to see here!
After all, where did the term "going Dutch" come from?
"The average reporter we talk to is 27 years old......They literally know nothing." - Ben Rhodes
Huh ?
A Dutch provider messes with the network ?
What are they smoking ?
There used to be a time were Dutch providers had a download limit, but one by one they changed this to a FUP.
I can understand them doing this from a commercial point of view (a competitor's FUP sounds more interesting to potential customers than their own hard limit), but if you ask me, all a FUP does is attract people you don't want on your network, for exactly this reason.
I don't like filtering by protocol: I would get pissed off if my ssh sessions were slowed down.
Was that really necessary? Yes, the story is about Europe, but has clearly been going on elsewhere for some time, but nobody cared, but now it's Europe everyones panties are in a bunch.
In the short time that I've been UPC customer, I have been thoroughly dissatisfied with their service. Too many outages, and a paid helpdesk who weren't competent enough to do anything but reading from scripts. Quite the difference from when I was with XS4all- slightly more expensive, but what a difference. Competent people there (met them at HIP back in '97). Never needed the helpdesk as the connection *just worked*. Always. Now that I live abroad, I've got similar experiences. Goodbye BT- I hope you've learned that throttling my bandwidth by 95% isn't the way to go. Vote with your wallet, people- reward good customer service.
Where Can I learn about bit Torrent using Http ?
I'd say the primary reason to get things like that up in the media is the war over the "public meaning" of things. For example, I think in my country the consumer protection agency would be all over them and say "Well, if you're delivering Internet subscription at 1/3rd the speed, you have to advertise it as such. You can't say 'up to' but only on specific protocols, sites and on friday the 13th under a full moon". If they have to instead say "2Mbit Internet, up to 6Mbit on selected websites" it'll pretty much kill the advantage of promising something you're not delivering.
Live today, because you never know what tomorrow brings
In case any of you were wondering, Google did not mistranslate step 2). They really do market this as a "speed improvement" for their customers:
2) These adjustments significantly increase the speed of the higher subscriptions when using newsgroups. According to our statistics, this affects around 1% of our customers who fanatically use newsgroups and p2p
In other words, only 1% of their users fully utilize the bandwidth that they pay for, and that's still more than UPC thinks is acceptable.
And to make matters worse, not only the highest plans are limited: also the 30/16/12Mbit links now offer only 1/3 of their previous speeds, and apparently some protocols (like FTP and Soulseek) only reach modem speeds (7kB/s).
They actually have decent infrastructure.
The problem is that recently UPC started selling up to 120mbps (EUR 70,- per month) connections in a market were nobody can even come close to that. ADSL maxes out at 20mbps. In their advertisements they make that speed a issue.
In a market like this you can expect the kind of customers you draw in with an offer like this are the ones who actually want to use that speed. Knowing that, making such an offer anyway and then apply bandwidth throttling is nothing short of fraud.
Sure, but /. gets all upset when Comcast/etc does that as well. Many ISP's either do that or have done that - and everyone gets pissed every time.
-Daniel
Yes, this is true. I am a customer of Kabel Deutschland, and in the past, they've already admitted to doing it, but have now taken back that statement. However, there is clear evidence when using traffic monitoring that this is actually taking place. Sources (in German): http://www.klamm.de/partner/unter_news.php?l_id=5&news_id=35204&a_datum=20.07.2009 http://www.onlinekosten.de/forum/showthread.php?t=121367
Power corrupts the few, while weakness corrupts the many.
blame it on the magic 1% user and then punish their other customers by capping their bandwidth.
by TheSpoom (715771) Uncaring Linux user here. I have nothing to add to this but please continue. *munches popcorn*
Someone mentioned that they would be upset if their SSH sessions slow down. Well, just tunnel ssh over http http://dag.wieers.com/howto/ssh-http-tunneling/
Compared to the US, I guess we're doing better, but these are my options as I currently see them in Amsterdam.
Everytime I change ISPs, it is to get more bandwidth for less cost. I'm just finishing a ADSL 2 year contract with Tele2 and was seriously considering UPC. Still am, but this news sucks. UPC also has extraordinarily bad customer service. Bad in a legendary way.
There are loads of ADSL ISPs offering 20mb down/ 1up, with phone & TV for 30 euros a month. UPC uses the city coax network and DOCSIS 3.0 I think, (claiming fiber, which is true i guess considering their backbone, but still). I was thinking of buying 60mb down/ 6up with TV and phone for 50 euros a month until this news. There is no other ISP using the higher bandwidth coax. Local ADSL seems to have peaked at 20 mbs down.
These lengthy contracts and the commitment DOES suck. At least once the 1-2 year period is over, it is possible to quit with a month or so notice.
FWIW, XS4all tries to compete based on privacy and is fairly libertarian regarding internet issues, but the price is also much higher. Since I'm mostly talking to our own servers, I'd rather buy internet in bulk.
http://se.tele2.nl/
http://www.upc.nl/totaalpakketten/
http://www.xs4all.nl/allediensten/toegang/adslbellen/ (note they 'give free' mobile internet for a year, then you gotta pay for that 2nd service, ouch!)
I really want more bandwidth upstream than 1mbs, but I really dislike UPC. I would really like to know if SSH is being throttled, the article isn't entirely clear about this.
I know from internal sources*, that at the beginning to middle of the decade, Jubii was so successful in Denmark, that they were able to put the following rule on the providers:
Either you give us money, or your users won't be able to access our site.
Of course this was not strictly caused by the providers, but it was certainly not neutral.
___
* I don't think that it was ever a secret. (For obvious reasons.)
Any sufficiently advanced intelligence is indistinguishable from stupidity.
They want to cap me to 1/3, then I'm only going to pay 1/3 of my bill. Sure they want to blame (illegal) file sharing for the increase, but that's not the only thing that uses large amounts of bandwidth.
How about sharing homemade pictures, movies, music, free games, software, etc, not to mention playing games, uploading other types of files not via http, how about ftp, ssh, some other network, etc...
Some of the several games I play the maps can be 50 megs or bigger, the same goes with patches, hell I've seen some patches that are bigger than a couple hundred megs, oh and what about demo's and such, not to mention getting full games, like through say steam or some other provider, a demo I got was like 600 megs, and several full games are easily greater than 2 gigs, most being around 4 gigs or so, so gaming is easily an excuse (not that you should need one in the first place) for using high amounts of bandwidth and transfer.
At least they aren't complete idiots from what I read and don't throttle http, because then how am I supposed to watch my 10,000 youtube videos per day?
Oh and don't get me started on them investing in a better infrastructure, no no that'd cut into their precious bonus's to much, that's one reason right there that most if not all suits (read executives) will ever have any respect from me, because to them it's all about their bonus's and the grunts (read anyone below them) are only fodder for their meat grinders.
Why is common sense called that if it's not common?
If I buy a DSL 6000 line with a flat-rate, I expect to get it. Period. No, I don't care for any "up to" clauses or "extreme traffic capping". People are expecting to get those 6000 kb/s and no limitations, they know it, and they specifically use that expectation to get you as a client. It's a scam, and they know it. Period.
The nice thing is, that now, you can end the contract, because they changed the terms. They can't simply change things afterwards, without you accepting them.
So goodbye UPC. See you in bankruptcy.
Any sufficiently advanced intelligence is indistinguishable from stupidity.
Well IMAP, SMTP and POP3 are not HTTP protocols, nor is IRC, or IM programs, or video game clients like Wow etc. I also assume Google Earth will be slower as well as Antivirus programs doing updates will be slower and OS updates will be slower as well. Forget VPN connections, they will be slow as well, so people working at home will suffer while what they do is 100% legal and required for their job.
This is a really stupid move and it will slow down more than just P2P File Sharing, which clever Dutch users will set the BitTorrent open ports to port 80 to avoid the slowdown and get around it anyway.
I think there are more than 1% of the users who use file sharing, and file sharing use is not always illegal, free and open source torrents for Linux distros are downloaded via BitTorrent, but now will be slowed. Musical Artists that are independent and submit FLOSS format of their recordings which were legal would be slowed down as well.
Remember, Slashdot does not have a -1 disagree moderation, and no, troll, flamebait, and overrated are not substitutes.
Some day, in the not to distant future, we will all be paying money to our HSP (HTTP Service Provider), FSP (FTP Service Provider), VSP (VPN-protocol Service Provider), etc. etc. :-)
If I want to PING somewhere, well I guess I'll just have to open up an account with my neighborhood ISP *ICMP* Service Provider!
Karma: Excellent. 15 moderator points expire sometime.
notice to Slashdot grammer nazis:
yeah, I noticed that I spelled "too" with only one "o" as soon as I hit submit...so sue me... or, better yet, bring it up with the local OSP (letter "O" service provider)
Karma: Excellent. 15 moderator points expire sometime.
This has been happening in Portugal for a long time. It starts out fine but after a few minutes the upload speed slows to a crawl.
Protocol obfuscation works to a certain extent as a countermesure but I stopped caring about it after I change e2k/bt to use port 80 exclusively.
Here's a list on azureuswiki hinting that this a widespread ISP policy throughout europe.
Someone's missing the point of net neutrality.
Net neutrality means: if I have network access, and some guy has network access, we can connect; the ISP treats my connection the same regardless of WHO I'm connecting with. It doesn't mean the ISP cannot differentiate the quality of the connection based on HOW we connect.
This is something else: they are varying quality based on HOW they're connecting to others (what protocol). Note that it's not an outright ban, only a rate limit in order to prioritize of HTTP traffic. The only problematic part is the throttling of upload-intensive services. However, it is not a net neutrality issue as long as they are throttling solely on the amount of bandwidth consumed by a service, rather than who pays them most money to have his service unthrottled.
Remember: Net neutrality is not about unrestricted BitTorrent for everyone. It is about the Internet not turning into cable TV. It is about stopping ISPs colluding with content providers so that they can charge you or deny you access to your favorite websites, in order to ram their own inferior ad-infested versions down your throat. It is about being able to connect to everyone without seeking permission of your ISP or paying extra. It is about Internet access being a binary variable: either you can connect, or you can't. No limited service plans where you can connect only to the ISP's webmail and search engine, and all other webmails and search engines are blocked unless you 'upgrade'. No 'premium sites' you can only use if your ISP has a deal with the content provider that you cannot opt into or out of.
If you are dissatisfied by your ISP blocking or throttling your favorite website or service, by all means complain. But do not conflate traffic shaping with net neutrality. It muddles an already complex issue, and harms our chances to win this battle.
Those who would give up liberty to obtain working drivers, deserve neither liberty nor working drivers.
Thanks for the clear explanation! (I hope this gets modded up)
Everyone have heard the phrase: "1% of the user base who abuse our network".
But the strange thing is, the "abusers" are still using their internet at less-then or equal to their cap.
They pay for X Mbs/sec and when they actually use somewhat close to that amount suddenly they are abusing it?
So exactly how can you abuse a network while following the ruled laid out when you purchased the use of it?
Troll is not a replacement for I disagree.
So, they are slowing down all but one port out of 65535 by 1/3rd... are they also going to reduce the price by 2/3 * 65534/65535? Didn't think so.
The local land lines in the US are REQUIRED BY FEDERAL LAW to support 80% of their workload at any one time, and their are strict dropped call regulations. The cellular network however is very very guilty of what you speak. They are only regulated to 50% of the load in the best of times, and their are no reg's on dropped call rates.
When did /. become sucha slow ponderous PoS ?? Page refreshes here and post time have gone thru the roof in the last month. I've been here for a loooong time and it HAS NEVER BEEN WORSE. Preview time runs almost 4 seconds for a refresh.
"Well I mean, come on, if ten people leech all day and you and 989 others can't read slashdot anymore because of that. Obviously, it costs way too much money to upgrade the network for those 10 people. Then 990 people pay extra for those 10 people. That's not fair, is it?"
Of course not! They advertise that the 1000 of them could use the full advertised bandwith but then, when only 10% of its users is effectively using it, they call it "abuse" and break their contract terms. Yes: I do call that abuse.
I'm going to get in serious trouble here, as the first rule of Usenet is, you do not talk about Usenet.
But torrents are so last year. Usenet (and I use Easynews) is damned fast - it maxes out my ADSL 2 every time.
And it's all SSL...
It gripped her hand gently. 'Regret is for humans,' it said.
you should go into the big room more.
I've decided to Diversify my Holdings. I've divided my cash between my left and right pockets, instead of all in one.
upgrade our infrastructure, Ridiculous! Simply crazy I say!
you know you can fry stuff putting things into things that dont like the things you put into it...
We are protecting all the users against the 1% of the user base who abuse our network.
Hang on a minute. That 1% are abusing the network, which presumably is against the terms of service or some such. A logical person would suggest that they could protect the 99% of their users who are not abusive by kicking off the 1% that are? Like kicking the loud drunk of the train for the good of the other passengers (and the train).
Instead this ISP is punishing all the users on your network that use youtube or what-ever other popular site (which chances are is a fair majority of their users) while leaving the 1% unpunished (or, at least, no more punished than the remaining 99%).
The "X% of abusive users" excuse is complete crap. They know it. We know it. They just hope the majority of their userbase aren't clueful.
My ISP's been playing games with throttling my (overpriced, shitty upstream speed) connection for at least 2 years. They have a virtual monopoly because I live in the middle of nowhere, and I know some poor guy who lives near one of the worse exchanges whose connection goes to hell at the same minute each day.
How about sharing homemade pictures
Protocols other than HTTP don't have a well-defined takedown statute. So to save our behinds from being sued by the sculptors' union when you share photos of copyrighted sculptures without permission, we throttle other protocols.
movies
Using major label background music and/or characters without permission.
music
Subconsciously lifted from a major label song. Just ask George Harrison's widow. (Or what technique would you recommend to determine whether or not a given series of notes is copyrighted to someone else before you publish it?)
free games
Video game consoles don't have free games. In fact, they use cryptographic mechanisms to lock out the use of copylefted software.
software
Which violates patents on algorithms.
not to mention playing games
Most games need latency guarantees more than bandwidth guarantees. Limiting bandwidth allows our routers to respond more quickly to your packets.
uploading other types of files not via http, how about ftp, ssh
If you are using for purposes other than home entertainment, try upgrading to our business-class service designed for teleworkers.
Some of the several games I play the maps can be 50 megs or bigger
Then download them the night before you play.
several full games are easily greater than 2 gigs, most being around 4 gigs or so
Our service provides more than enough bandwidth to order the retail version and then activate it online once you have received it in the mail. If that's too slow, you can still download the game overnight.
Is it really 1% of the user base consuming a huge portion of the bandwidth? That figure gets tossed around a lot, and I wonder if it's true.
We decry 1% of world citizens controlling 90% of the world's assets (substitute your favorite estimate for the 90%), and 4% of the world's people (USA) consuming a vast amount of the energy of the world.
Do we not care about the disproportionate internet usage because the /. community are the ones doing the consuming? Theoretically, without P2P, would the "experience" for Joe six-pack be better? Or not?
Argentinian ISPs do this every fucking day since forever.
Feel free to move to Brazil, land of telecoms which mutilate VoIP connections (so they can sell you their phone services), oversell bandwidth and may suffer network collapse for hours... And nobody gets punished, as usual.
As a bonus you'll get a unrepentant, hopelessly corrupt government.
We will never have actual network neutrality so long as the physical medium - the wires - is privately owned. Is that so hard for politicians to comprehend, or do they already and are just too afraid to talk about and deal with it (or paid off to keep their mouths shut)? Certainly the CEOs of the corporations involved know this full well, and they intend to keep the control we've allowed them. That control is their money-maker.
This is nothing new - Virgin Media in the UK (aka "Virgin on the ridiculous") have been capping "excessive use" for a couple of years. They cap usage at about 500 Mb per day, so anyone trying to download a Linux install disk gets their usage capped (at 10 - 20 % of their maximum rate) for up to 24 hours.
Virgin persist in advertising their "service" as "unlimited", when it's nothing of the sort.
Virgin also advertise their cabled 'net connection as "20 Mb/sec" - in reality it's actually 5 Mb/sec with bursts to 20 Mb/sec on Virgin's own site but nowhere else!
Yes that's right, KCN charges $58/month for (truly) unlimited 1gbps symmetrical connections.
Now allow me to quote a news release from a couple of months ago: "The next step towards ever breakneck speeds is commercialisation of 10 GBPs fibre optic deliver. Telecoms firm Oki Japan has successfully tested a 160 GBPs long-distance, high-speed optical connection that delivers the equivalent of "four full movies" worth of data every second. Oki expects it to be commercialized late next year maintaining Japan's bragging rights for some time to come."
No that's not a typo. That really is 10 GB per second. I just wanted to put things in perspective before discussing this European ISP.
Now here's the real issue, that for some odd reason none of you seem to realize. This European ISP is claiming that 1% of its users abuse its network, ruining it for everyone else. This has never been confirmed or reviewed by independent third parties. This ISP has never been forced by the government to reveal its actual network data. If you've been following the kerfuffle with Bell Canada as well as the "special access lines" issue in the US, you would understand just how ridiculous this scenario is. For example, when Time Warner attempted to implement usage based billing, caps, and overages, they talked about how "expensive" managing and upgrading their network was. They then turned around and reported RECORD PROFITS during a huge recession to their investors, and their financial statement to the SEC revealed the money they invested into their network had actually DECREASED for the last two years. That these ISPs can bemoan the expense of managing their network while making obscene profits and never revealing raw network data to the government or an independent third party is beyond preposterous.
Next, peak load and congestion are NOT managed by caps. Caps are meaningless restrictions on users, because congestion actually occurs at peak hours of usage. So Grandma watching her youtube video at 7pm is just as guilty of causing congestion as Mr. Bittorrent User. ISPs purchase bandwidth from backbone providers based on their users' bandwidth usage. They purchase bandwidth at the 95th percentile of peak usage. The idea that they would have to restrict bandwidth consumption by 1/3rd to meet consumer demand is completely illogical.
In addition, cable companies and telecoms engage in periodic "cycles" of upgrades to account for inevitable increases in bandwidth usage at their various nodes. They have to keep up with the increases in usage by "splitting" those nodes. When a provider decides to implement throttling of protocols, this allows them to delay upgrades for a single cycle. However, from then on they are essentially *stuck* with their throttling, and they are still forced to upgrade every cycle at the same rate as before. Throttling is thus a meaningless attempt to stem the tide of bandwidth consumption.
Furthermore, backbone and middle-mile providers consistently talk about how cheap bandwidth is becoming. The pace of the internet's expansion has slowed to an extremely manageable 30%/year (as opposed to 200%/year during the mid 90's). Bandwidth has become cheaper and cheaper because internet speeds increase according to Moore's Law (http://www.physorg.com/news151162452.html). Part of this has to do with improvements in router technology that occur as components shrink.
The issue is, and always has been, the last mile. For cable providers, however, "splitting a node" to increase bandwidth provisions to a particular area is not a large expense, especially when you're talking about a national provider.
The point I'm trying to make is that there is no evidence to back up this ISP's claims. When
I guess they've never heard of a little country in Europe called Great Britain.
Yes, a country where net neutrality has been broken for nearly 3 - 5 years now. Not only that, but in the UK the government has declared no interest in net neutrality and has given ISPs the green light to do what they want.
Originally OFCOM, the telecommunications watchdog in the UK stated that it would be unacceptable if ISPs took it to the level of slowing down certain companies sites over others, but even that stance seems to have changed now as they appear to be considering allowing ISPs to hold the BBC to ransom forcing them to pay for the bandwidth they already pay their ISP for and their users already pay the threatening ISP for.
Britain is not unique in this respect in Europe either, it happens in many other countries here, I can only guess the submitter lives under a rock in his home country and now this has happened has woken up and started to take notice crying blue murder to the world. Unfortunately, the rest of us have been trying to fight the destruction of even the slightest hope for net neutrality in Europe for a few years now.
Isn't it great when people only cry out when something suddenly effects them? This is why things like this happen in the first place, because no one gives a shit about potential issues. If people across Europe had made a loud point about breaking of net neutrality earlier on it could've been stopped and wouldn't be creeping from country to country as it is now.
This is only one side of the story, some poeple claim their speed is capped, but there also a lot of people wo don't have those problems.. a lot of the people who claim their speed is capped forget that it's also possible the servers they are downloading from are beyond their bandwidth capacity.. Some usenet payservers blame UPC even though enough people who have other ISPs have the same problems, let's not forget those payed usenet servers aren't 'clean' themselves and earn a lot of money with their service which is only about providing illegal copies of movies/musix/games/software, and have little or nothing to do with the real reason usenet was invented for...
I often download > 7GB in a day with no trouble with Virgin... Also I share a house, so it's not just me that's using the net
Shameless plugs and inaccessible site design FTW! - www.mistletoestreetmusic.com
UPC is renowned over here for their crappy customer 'service' (endless billing issues, impossible to end a contract, lousy support etc.), it's one of the most customer-hostile ISPs here.
One of my colleagues in work got a letter from Virgin saying they were going to slow his internet down at peak periods because he was downloading stuff. This invalidated their contract with him so he left them and got a different ISP. I have been using NTL/Virgin for 9 years and have to say things went downhill when Virgin took over, but they aren't too bad if you stay legal. The cable is pretty good if you run a web server because your ip address hardly ever changes.
their actions can have repercussions unintended.
if the internet will always be slower than it can be, will we still have speed issues with some websites that mandate an upgraded pc? if not we'll probably see the new pc numbers drop to the bare minimum, and the microsoft curve of release-purchase cycle may diminish a bit as users start asking that pesky "why" question when faced with a new windows.
record labels may find people rethinking online purchases as music downloads could see just as much lag as just going to the store. Netflix and hulu users will probably see a steep decline as well, and open source communities could be hurt by torrent throttling too, all in the name of saving money on upgraded carrier infrastructure.
Good people go to bed earlier.
It is time for the EU to kick those infrastructure guy's a**** so they remember what their job is.
a****?
I am not devoid of humor.
I fully expect a hypothetical panamerican union to do the complete opposite of the EU and just suck up to corporate cartels in telecomms :p (Canada, we just discovered 50mbps, and by we I mean "our ISPs' advertising drones just discovered they could sell these rates without actually bothering to provide anything close" - and Quebec's cable, publishing and media monopoly (same corp) is given a blank cheque by 2-3 provinces by now, out of 10).
The OP has no idea of what network neutrality actually means. The cited case has nothing to do with commercially or politically biased censorship, and everything to do with managing system resources to ensure fair access for all subscribers. I'm sure the OP would be amongst the first to complain if (s)he were to fall victim of unfair resource assignment and congestion that results from inadequate bandwidth management.
The OP should consider attending Network Engineering 101 before posting ill informed tripe.
I know nothing of their 20Mb service, but I've had 4Mb. After downloading 1GB of data, my downstream was capped at 512kbps for the rest of that 24 hour period (note that if I finished my distro download at 23.59, that meant 1 minute of capped use).
Right now I'm with AAISP, who offer ADSL2 in my area. I have 100GB evening, 2GB daytime useage per month at whatever speed I can get on my connection, frequently over 8Mb. I work during the day, so this works out very well for me.
Finally had enough. Come see us over at https://soylentnews.org/
unfortunately, your rationalization completely ignores the fact that most ISPs are perfectly capable of providing customers what they paid for without resorting to things like this. That's where your metaphors catastrophically fail.
UPC may operate in the Netherlands and other European countries, however it is an American company (and always has been). The owner is Liberty Global based in Colorado, US: http://www.lgi.com/europe_broadband.html
~_~ Not tonight, dear, I have a modem.
UPC is already known as one of the worst providers in the Netherlands. Various consumer rights TV shows have already spent hours chewing on UPC (by the way: UPC also delivers cable television).
They are asking for trouble, as consumers can simply refuse to pay if they don't get the service they are paying for.
Your network can't cope? upgrade it so it can cope. And finally: make sure the users of your network are secure, zombies consume bandwidth too, you know.
Seems like a lot of folks here don't really understand the reason why ISPs over subscribe and why it's necessary.
I wrote an article about this a couple weeks ago where I tackle that and other issues surrounding net-neutrality. Not to toot my own horn too much. But it seems a lot of folks are pretty out of touch with the real issues surrounding the debate.
http://metafarce.com/index.php?id=24
Peace,
Smutt
The Information Revolution will be fought on the command line.
UPC were always rubbish. They block loads of ports as well. From one day to the next I had a working voip solution which broken when they blocked the H.323 connection service.
it's not the first one. Antitrust says Tele2 in Italy does traffic mgmt without informing consumers and fines them. http://blog.quintarelli.it/blog/2009/08/pratiche-scorrette-da-parte-di-tele2-telecom-e-sky.html
1. Advertise a certain amount of bandwidth
2. Put a clause in the contract that allows you to change the advertised service at any time
3. Sell advertised product
4. Cap bandwidth to amounts clearly below what was advertised, on account of "1% of our users fuck the other 99%"
5. ?????
6. Profit!!!
Let's take this to my journal instead.