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EA Editor Criticizes Command & Conquer 4 DRM

Command & Conquer 4's DRM hasn't garnered Electronic Arts as much bad press and fan outrage as Ubisoft's scheme, despite being very similar. Nevertheless, it's been causing problems and frustrations for some users, including EA.com's own editor-in-chief, Jeff Green. An anonymous reader points this out: "Green wrote on his Twitter account late last week: 'Booted twice — and progress lost — on my single-player C&C4 game because my DSL connection blinked. DRM fail. We need new solutions.' He continued later, 'Well. I've tried to be open-minded. But my 'net connection is finicky — and the constant disruption of my C&C4 SP game makes this unplayable. The story is fun, the gameplay is interesting and different at least — but if you suffer from shaky/unreliable DSL — you've been warned.'"

71 of 266 comments (clear)

  1. Give that man a new job by santax · · Score: 5, Insightful

    Because A) he is surprisingly honest and B) he will be needing one.

    1. Re:Give that man a new job by montyzooooma · · Score: 5, Funny
      "@probib1 great. :) thatll do wonders for my employment! . McDonalds--here I come!"

      His reply on twitter when someone pointed out his original comment made the D*gg front page. He's @greenspeak

    2. Re:Give that man a new job by Swifti · · Score: 5, Informative

      Jeff Green used to be part of 1UP's editorial team as a former video games journalist. Very frank guy, very funny guy. Even if he gets fired from EA because of this, which I doubt, there are tons of games publications needing an accomplished and insightful editor or game publishers wanting Jeff's charisma for their public/community relations.

    3. Re:Give that man a new job by khraz · · Score: 2, Interesting

      For example you still cant download Assassins Creed II and it has been out for almost an month already.

      On the other hand, C&C4 is already cracked and readily available.

    4. Re:Give that man a new job by Rogerborg · · Score: 2, Interesting

      you still cant download Assassins Creed II

      I may download a couple of copies tonight just to prove you wrong. Don't worry, they're going straight to /dev/null.

      --
      If you were blocking sigs, you wouldn't have to read this.
    5. Re:Give that man a new job by jo_ham · · Score: 2, Interesting

      Gates is well known for stuff like that. He is (or was, since he's semi retired now) passionate about a good product. He is driven in almost the same way as Steve Jobs - they just went about it in different ways. The fact that so many people had just cause to call Windows "annoying and convoluted" would have been very troubling to him - especially since he faced the same issues when using it himself.

    6. Re:Give that man a new job by Borealis · · Score: 2, Informative

      Jeff Green is the former excellent editor of Computer Gaming World magazine. He's always been on the level.

      --
      Unbreakable toys can be used to break other toys.
    7. Re:Give that man a new job by Bad+Ad · · Score: 2, Interesting

      For example you still cant download Assassins Creed II and it has been out for almost an month already.

      http://www.rlslog.net/assassins-creed-ii-crack-v2-wbb/

      This link says different.

    8. Re:Give that man a new job by sopssa · · Score: 3, Informative

      If you read the comments, it says this:

      this crack doesn’t work and the rlslog admins should delete this post. you can explore the city but won’t be able to start missions, also when you use the animus the game will freeze. what’s the point in speading a crack that does nothing good but let you play 5% of the game)?

      and also

      Silent Hunter 5 is not 100% functional. No missions only training

      So it's practically useless, and win for DRM.

    9. Re:Give that man a new job by Rennt · · Score: 3, Interesting

      So it's practically useless

      No different to the retail version then?

      I understand that there are save packs doing the rounds that work around these issues, but to be honest that is besides the point. This is not a win for DRM, its a loss for the consumer.

    10. Re:Give that man a new job by Anonymous Coward · · Score: 2, Insightful

      If Ubisoft is remotely rational, the test of their DRM is not whether the game is available for pirate download, but rather whether the game's sales were higher with the DRM than they would have been without it.

      Given the immensely bad buzz around ACII because of it's draconian DRM, I doubt that they were.

    11. Re:Give that man a new job by djnforce9 · · Score: 3, Interesting

      The only difference here is that while Ubisoft succeeded (so far) at keeping (fully playable) pirated copies from surfacing, EA has not. If you look around, you will even find a scene release of C&C4 which from what I read, uses a server emulator to handle all the basic requests/calls made by the C&C4 game client. Assassin's Creed 2 on the other hand has the DRM integrated into the maps and mission data thereby making it far more tedious and time consuming to crack.

      This suggests that EA did not implement the DRM nearly as well as Ubisoft. Not only that, but with Ubisoft's DRM, your game will literally save-state if the connection drops so you can pick up where you left off. You don't lose any progress whatsoever (I've even had the game crash to desktop from a Vsync bug and I didn't lose any progress since auto-saving is so frequent). This really makes EA's DRM seem like a "cheap knockoff" of what Ubisoft has done.

    12. Re:Give that man a new job by Bakkster · · Score: 2

      For example you still cant download Assassins Creed II and it has been out for almost an month already.

      On the other hand, C&C4 is already cracked and readily available.

      Well, guess that means EA will be building an even more draconian DRM next time...

      --
      Write your representatives! Repeal the 2nd Law of Thermodynamics!
    13. Re:Give that man a new job by GooberToo · · Score: 2, Insightful

      Given the immensely bad buzz around ACII because of it's draconian DRM, I doubt that they were.

      History has proved your doubt is almost surely to be misplaced. Badly misplaced.

      At this point in time, if company after company didn't have numbers to validate DRM bolstered sales, and by a lot, they wouldn't be spending the large dollars, plus likely royalty payments, to obtain the various DRM kits and spend the manpower to develop/maintain the implementation.

      Simply put, without a doubt, companies lose lots and lots of money from people stealing their property. If that were not the truth, companies would not even make the effort - and especially not at what would otherwise be such large losses because of their investments in DRM. The fact they can make back their investment plus lots more because of DRM speaks volumes about how clueless and completely uninformed the popular lies are about pirates and their stealing ways.

      The simple fact is, pirates steal! Because pirates steal, companies lose money. Because companies lose money from pirates stealing, they make investments in DRM. Note the usage of the word, "investments"; its very applicable. Companies then stymie pirates, ranging from short to long durations, allowing them to not only cover their initial DRM investments and manpower, but then make a lot more money because pirates are no longer stealing their properly - or at least not nearly as effectively.

      So long as leeches on society, aka pirates, keep stealing other people's properly, we are all going to have to pay the DRM price. So ratcheting up the rhetoric about how DRM is justification to steal, only demands more DRM, which punishes everyone. Period.

      The funny part is, idiots now use DRM as a flimsy reason to steal. Its like millions of bank robbers complaining about higher taxes which are then used to hire more police to combat the robber's crimes. In reality, if robbers would just be shot in the head, taxes would go down over time (DRM) and the public in general wouldn't be strapped with needless extra taxes (DRM). But that's yet another lie propagated by scumbag pirates to push their thieving agenda...

      So at the end of the day, if you don't like DRM, find a couple of local pirates and kick them repeatedly in the nuts because they are the reason we all pay the DRM tax burden. Period. The sooner pirates are repeatedly kicked in the nuts at every opportunity, the sooner the world starts to become a better place.

    14. Re:Give that man a new job by Shihar · · Score: 4, Insightful

      You might not be able to download Assassins Creed II, but I, an ass hole who dumps a thousand or so a year on video games have not bought the game despite loving Assassins Creed II. You prevent the 12 year old punk who doesn't have any money from playing your game. Being a fucking moron though, you also made it so that the mid twenty single guy with too much money and time on his hand won't buy your game. Good job Ubi. Good job Ubi. Hey, if you create a dead plague that wipes out humanity that will prevent pirating forever! Get cracking Ubi!

      Oh well. I bought Bioshock 2, the new DA:O, the new STALKER, Empire Total War, and Mass Effect 2 instead. But hey, at least I didn't pirate Assassins Creed II. Fucking idiots.

    15. Re:Give that man a new job by xororand · · Score: 2, Funny

      Unfortunately many gamers seem to be not very persistent with their boycots ;)

    16. Re:Give that man a new job by Pharmboy · · Score: 3, Funny

      Don't worry, they're going straight to /dev/null.

      Of course, since that is a Windows game and you are likely downloading it on a Windows computer, and Windows will let you create a folder with that name, that phrase doesn't mean what people think it means. ;)

      --
      Tequila: It's not just for breakfast anymore!
    17. Re:Give that man a new job by Rogerborg · · Score: 3, Funny

      No, I meant exactly what I said. If I have my maths right, every time I download a copy to my Lunix box, Ubisoft lose $10,000. Right out of their bank account. Poof, gone!

      --
      If you were blocking sigs, you wouldn't have to read this.
    18. Re:Give that man a new job by ultranova · · Score: 3, Interesting

      For example you still cant download Assassins Creed II and it has been out for almost an month already.

      Really? Isohunt search seems to disagree. In fact the torrent seems to be 3 weeks old. The "official" torrent for the crack has been up for 6 weeks. The crack's also up at GameFix.

      So... what are you talking about?

      --

      Forget magic. Any technology distinguishable from divine power is insufficiently advanced.

    19. Re:Give that man a new job by SyncNine · · Score: 2, Interesting

      For example you still cant download Assassins Creed II and it has been out for almost an month already.

      Yes you can. And you could the day it was released. Matter of fact, I think it may even have been cracked and on the internet the day before Ubisoft released it. Research first, post second. It'll help you a lot in the future.

      --
      To the darkened skies once more, and ever onward.
    20. Re:Give that man a new job by sopssa · · Score: 2, Insightful

      If it's not win for DRM, why are pirates comments generally like this:

      I just came across some extra cash and, unless I get hit by lightning tommorow, I'm gonna go and buy the game.
      I don't feel like waiting anymore for a crack, and since I've pirated every game I've ever played in my life, aside from ST:O, it won't be so bad if I shell out some money for this one, regardless of drm or not.

      Seems like the DRM is working and pirates are turned customers.

  2. Re:No problems here by Tukz · · Score: 3, Informative

    Xbox360 is heavily pirated you know.
    So is the Wii.

    The only console that haven't been hacked yet, is the PS3.

    --
    - Don't do what I do, it's probably not healthy nor safe. -
  3. I've got the solution by xtracto · · Score: 5, Insightful

    Hey Mr. Green, the solution is quite simple and at your fingertips

    That patch will fix your broken version of C&C4 ;-)

    --
    Ubuntu is an African word meaning 'I can't configure Debian'
    1. Re:I've got the solution by Anonymous Coward · · Score: 2, Funny

      Wow. They have *everything* to fix DRM problems. I had no idea the gaming industry had gotten together to provide a central repository for game patches. This is really cool! All DRM systems should be like this in the future.

  4. Another I'll have to avoid... by Raynor · · Score: 4, Insightful

    Some people can just pay for a better connection; living in the middle of the desert in a Marine Corps barracks leaves me with fewer options.

    While I'm more than willing to shell out the cash for a game like C&C4, my internet is horrible (one of the main reasons I like playing SP games so much now) and to make SP games reliant on a constant internet connection means one less sale for them. Ubisoft has already lost my sale on AC2 and now it looks like EA is going to follow in their footsteps.

    A shame too because I loved AC and the C&C series.

    --
    "Dictator Flakes. They WILL be delicious."
    1. Re:Another I'll have to avoid... by the_Bionic_lemming · · Score: 4, Insightful

      I quit buying EA Games when C&C 3 Kane's refused to play after I purchased Alcohol 120% .

      Apparently they felt they had the right to tell me what programs I am allowed to run on my PC. Unfortunately, they forgot who had the right to open up my wallet to purchase things.

      --
      _ _ _ Go for the eyes Boo! GO FOR THE EYES!
    2. Re:Another I'll have to avoid... by Vectormatic · · Score: 2, Insightful

      A shame too because I loved AC and the C&C series.

      dont worry, they screwed up the gameplay too, no more basebuilding, apperently a single building produces all units, and you are supplied with all needed building at the start.. so you arent missing much.

      As i commented in an other thread (i think about the ubisoft shitstorm days after release), EA lost me, and my girlfriend as a customer, even before i read about how they butchered the entire C&C core gameplay, with this ridiculous DRM. Part of the fun of CnC for me always has been toying around with different tanks, taking over an entire map and then steamrolling the computer adversary, and i will not be restricted in doing that only where i have internet (case in point, hotelrooms when travelling, on holiday)

      --
      People, what a bunch of bastards
    3. Re:Another I'll have to avoid... by the_Bionic_lemming · · Score: 2

      Securerom does a check for virtual drives, if it finds one, the game refuses to load (using the dvd in the dvd drive).

      It wouldn't work again until I unistalled 120% .

      I'm sure that 120% has developed a newer patch to prevent it from being detected, but for me at least, Until EA games stops this DRM crap, they won't have me as a customer - and I have all the c&c games up to kanes wrath. I don't download cracked games, I can afford to buy them.

      --
      _ _ _ Go for the eyes Boo! GO FOR THE EYES!
  5. As nice as this is on paper... by Tepshen · · Score: 5, Insightful

    ..its likely a planned statement. The guy is supposed to be a "mouthpeice" for the company. I highly doubt he would just up and "go rogue" on EA since its a really good way to lose his job in the long run. More than likely the intent is a bit more subtle. Perhaps to throw the (slow selling) game under the bus for awhile only to result in either a patch after the story is run awhile to ramp up news reaction to the break. Giving them quite a bit of press for having to "listened to the fans" or just allow them to retain cred by trashing a game thats not going anywhere anyway cutting thier losses and putting a good spin on a bad move "hey, it sucks, but we admitted it sucks. So, we're cool and can keep the money you paid us right?" or something along those lines.

    1. Re:As nice as this is on paper... by jadin · · Score: 3, Insightful

      "Never attribute to malice that which can be adequately explained by stupidity." - I really doubt they planned on designing crappy DRM so that they can remove it and gain the good will of the fans.

      I think it's much more likely a bunch of execs thinking they can do whatever they want and "those desperate suckers will buy it anyway".

    2. Re:As nice as this is on paper... by tapo · · Score: 3, Informative

      Jeff Green earned my trust after years of being editor-in-chief for Computer Gaming World/GFW Magazine, and his great personality and style on the GFW Radio podcast. As nice as your conspiracy theory sounds, the man is being honest and trying to change things.

      --
      "Joy is contagious," he said, peering into the microscope.
    3. Re:As nice as this is on paper... by L4t3r4lu5 · · Score: 2, Funny

      Ok, let's take your idea to its logical conclusion:

      1) Game company releases popular game with draconian DRM.
      2) DRM irritates gamers. Game doesn't sell well.
      3) Game company sends briefed spokesperson to the world to say "Hey, I feel your pain!" and gamers gobble it up.
      4) Game flops in sales. EA pretend to be upset with blogger.
      5) EA releases patch to remove DRM. Game sales explode.
      6) Gamers enjoy game DRM free.
      7. - REDACTED -

      The last item was supposed to be "Games companies realise that DRM is hurting sales, ease off with restrictive copy protection" but my sense of reality kicked back in. Sorry.

      --
      Finally had enough. Come see us over at https://soylentnews.org/
  6. I was about to buy this... by TyFoN · · Score: 3, Interesting

    I was in my local games shop the other day and I brought this title to the counter. In the queue I noticed it said "requires online connection". So I asked the clerk if it was an online game but he said no. I subsequently put it back in the shelf and walked out of the store.
    That's one lost sale EA. I'll buy it when you loose the funky DRM. (I have bought almost every other C&C title)

    1. Re:I was about to buy this... by delinear · · Score: 2, Insightful

      Ironically, the first time I played C&C (Tib Sun) was on a friend's LAN, he had one official copy but also had it pirated specifically to have LAN games. I enjoyed it so much I went out and bought myself a copy to play online. I've also bought pretty much every one since then, all on the back of that first play, and now the thing that will likely stop me buying any more is their anti-piracy DRM, despite the fact that if piracy didn't exist I'd have likely never bought/played any of these games in the first place.

    2. Re:I was about to buy this... by Lucky_Norseman · · Score: 4, Informative

      Not pirated, but fully legal.

      From the start of C&C you got 2 cd's. One with GDI and one with NOD. And you were explicitely permitted to lend one to a friend while you were using the other yourself.
      Thats how I got hooked too.
      If I remember correctly the first where this was not included/allowed was C&C Generals.

  7. Digital Restrictions Management works! by QuantumG · · Score: 5, Insightful

    Assuming, that is, your goal was to destroy the PC as a gaming platform.

    --
    How we know is more important than what we know.
  8. Piracy: the better choice by Meneth · · Score: 3, Informative
    1. Re:Piracy: the better choice by Abstrackt · · Score: 3, Insightful

      Fuck that. The better choice is not using the product at all. When users are driven to piracy it proves there's still demand for the product, which creates incentive to forcibly convert the pirates into paying customers. When users don't want anything to do with their product, that's when companies see the real problem.

      --
      They say a little knowledge is a dangerous thing, but it's not one half so bad as a lot of ignorance. - Terry Pratchett
  9. One of the reasons... by Amarantine · · Score: 5, Insightful

    ...why i am losing interest in games rapidly.

    While i can still play games i bought 15 years ago, there is no guarantee whatsoever that i can play today's games in 15 years. In the past, i got the feeling of really 'owning' a game (well, a non-revokable license to play it, you know what i mean), but now, i can only play it if the publisher is still in business *and* allows me to activate the game, so essentially holding hostage a game i paid good bucks for.

    Another reason is that intolerable dlc business, which i still suspect is a mechanism for publishers to hinder the secondhand market, and/or generate 50% more revenue of a game by selling content that (in most cases) might as well have been included in the release.

    Then again, maybe it is just me getting older, having kids, etc.

    1. Re:One of the reasons... by Rogerborg · · Score: 4, Funny

      Yes, because I hadn't thought of that, you're so much smarter than me.

      Hang on now, be fair - your wife also says I'm a better lover.

      --
      If you were blocking sigs, you wouldn't have to read this.
  10. Re:No problems here by loutr · · Score: 3, Insightful

    The PC as a gaming platform is done.[...]PS3 offering unparalleled processing power[...]

    Can I play every PS3 game in 1080p, 8xAA ? Didn't think so. On my gaming PC, I can. With an Xbox Controller and HDMI output, I can play Batman, GTA, etc. on my HDTV, sitting on my couch, with (far) better graphics than on any so-called Next-gen console. And with the same machine, I can play FPS, CRPGs, and strategy games with proper controllers (mouse/keyboard). Oh, and thanks to Steam's constant stream of special deals, I don't have to pay 50-70€ for each game.

    Each time a console's price drops, I've had the temptation to buy one. But each time I quickly remember that I would hardly use it, except for playing the odd exclusive title.

  11. Re:No problems here by ShakaUVM · · Score: 4, Informative

    >>Oh, and thanks to Steam's constant stream of special deals, I don't have to pay 50-70 for each game.

    The only trouble with Steam is that it requires... an internet connection.

    People will say that Steam can run in offline mode, and that's true... as long as there's no patch pending for Steam.

    If there is, then when you run Steam offline, it tells you it is trying to patch, and canceling or trying anything else results in it quitting. There's literally no solution until you get internet access again, which really sucks if you're on a laptop without access, or if rain gets into a conduit and your internet goes down for a week, like it did for me last Thanksgiving. I'd just bought Dragon Age, and being unable to play it for an entire week because of Steam's butt fucking retardnessness really turned me off to the platform.

    It's been a "known issue" for, oh, since Steam began.

  12. Dont worry Green, solution is coming by unity100 · · Score: 3, Informative

    Razor1911 is on it.

  13. It's worse than that... by VMaN · · Score: 4, Insightful

    these DRM failures have scared me away from buying games, life is too short.

    Much like Sony demonstrated that CDs are fair game for malware deployment, I'm never buying another CD or game again.

    My gaming is pretty retro by now, so I can live with it, and the occasional pirated/cracked game.

    It's kinda funny that I have more faith in crackers to give me a "clean" product, than i do in the publishers.

    I have the money for the odd game i want, but I have exactly zero patience with DRM. Oh and my original Quake and Diablo install discs don't require any kind of activation from a remote server, and should work just fine in another 20 years.

    1. Re:It's worse than that... by Monkeedude1212 · · Score: 2, Insightful

      I know exactly what you mean. Basically a Sunday evening goes like this:

      Me + 2 roomates. Lets play a PC Game. What genre? If its RTS we'll go with Either Starcraft or Age of Empires 2 mostly. Turn Based? Probably one of the Civs, or Age of Wonders. First Person shooter? Well we got Rainbow 6 Rogue Spear or the Original Ghost Recon if we're in the tactical mode. Original Halo. Anything in the Half Life verse, 1 or 2. If we want to try a new FPS we normally just browse the free HL2 Mods on Steam - find one we want. No need for Nazi Zombies on CoD when theres half a dozen zombie games already made online. Roleplaying, probably DotA. And I got Madden 98 should we feel the need for a sports game, but thats never actually happened.

      Basically, all the bases are covered already. And we don't have to worry about buying the next gen console to play em, making sure our internet speed is the decent and not flaky, and in most cases, you can make an ISO of the CD without any hitches, and just use that in a virtual drive (no need to CD Swap like in the old days). In the case that you want to play online against other people, most games have CD Keys built into their DRM, so you can't have 2 people online with the same Key at once. And thats fine, thats DRM we can live with, because it still means we can play it locally and have fun.

      I don't get why they had to mess with that structure - it worked VERY very well.

      A) Games were inclined to create multiplayer content, so that limitting their online usage to 1 key was understandable and accepted.
      B) You never needed a connection to play the single player content. This means you could share with your friends but thats like what, maybe a dozen people if you're slutty with your games. And that'll incline them to go out and buy the game themselves if they really enjoy it, so they can continue to play it when they give you your game back.
      C) It's lifespan still has not died, and won't likely. Sure - their hosting servers might go down and the large matchmaking system could go under in a decade, but so long as you can still host a lan party, its all good.

      Even Spore or World of Warcraft's system works, where you Register online ONCE, with your CD Key, and you don't have to enter it ever again. Then all you need to remember is your account info (*Yes, I know WoW you need a constant connection, but the DRM otherwise is pretty weak. This is why private WoW servers can run). You can share your account info, but you can't both login online at the same time. Which means you can't play together, usually, but allows you to share it enough to the point where it'll convince the other person to buy it if they enjoy playing it and want to face off against you.

      If it ain't broken, why did they fix it?

  14. Re:No problems here by PopeRatzo · · Score: 4, Funny

    banker-commie-hippie-traitor-pirate-terrorist-cultist-atheist scum of the Earth

    I resemble that remark.

    --
    You are welcome on my lawn.
  15. Re:No problems here by drinkypoo · · Score: 2, Informative

    The PC as a gaming platform is done.

    Not done, but perhaps we're starting to see the sunset. I gave up on PC gaming when Microsoft moved past Windows XP. I couldn't even get my motorola phone to work on 64 bit Windows Vista or 7 even while following various sets of directions because Microsoft boned the whole driver signing thing, and I hate to dual-boot, so now I just run the handful of games which are both good and fun on Linux.

    While the CPU power and abundance of input devices make it an attractive target platform, there are simply too many problems related to software piracy to sustain the PC as a viable platform for much longer.

    All the piracy-related problems are actually developer-related problems.

    With X-Box supporting all the latest DX technology,

    It doesn't. DirectX has moved on from what the Xbox 360 has.

    PS3 offering unparalleled processing power,

    It doesn't. Not only is the Xbox 360 about as powerful as the PS3, but home PCs are available with vastly more power in all areas today.

    and Wii providing an innovative user interface,

    Having a remote-shaped replacement for a spaceball is evolutionary, not revolutionary.

    DRM? It won't be an issue when the game is keylocked to your personal console and media. You won't even notice the DRM.

    Won't be? Microsoft and Sony both have direct-download marketplaces which use this scheme. It's here already.

    --
    "You're right," Fisheye says. "I should have set it on 'whip' or 'chop.'"
  16. Indie games by tepples · · Score: 2, Interesting

    Consoles and physical media will be the way forward from now. With X-Box supporting all the latest DX technology, PS3 offering unparalleled processing power, and Wii providing an innovative user interface, the time has never been better for game developers to migrate away from the too-open platform of PCs.

    Except for students, hobbyists, and studios that are that too small to qualify for a devkit. See also Bob's Game.

  17. I'm not a happy bunny either by RogueyWon · · Score: 5, Informative

    I've been stung by this one. There was little (or in fact no) warning in advance of release that the copy protection would take this form and, as this was an EA rather than an Ubisoft game, I didn't assume that it would. So, like a fool, I went and placed a pre-order with an electronic-only retailer.

    Of course, the release day comes and various forums explode with news of the DRM. I had already made a decision not to buy any games with Ubisoft-style DRM... and now find myself accidentally in breach of that. I try to get a refund... and fail.

    After a few days of unsuccessfully trying for a refund, I give up. I say "ok, I'll see for myself just how bad this is". So I pass up any lingering hopes of a refund and download and install the game. Just getting the launcher to start up is a hassle, as there are assorted known issues with it. Eventually, I figure out that I have to manually update the EA Download Manager (an entirely separate piece of software) before the game will run. Having done all of this, and created an account, I click the button to try to play the game. And get told that the DRM client "cannot connect to the internet". I check my net connection; no problems - I've had an IRC client running the whole time with no interruptions. Ok, maybe it's a router problem... nope, everything's fine there. I check a few forums and find that the solution is "keep trying, it works eventually."

    Ok, so I do this. On the 7th or 8th try, it succeeds in logging in (so yes, it's just an inappropriate error message). The game starts, and I marvel at how retro and primative everything feels. Yes, it's defaulted my graphics to 800x600, despite the fact that pretty much every other game around these days will default to my desktop resolution and take a stab at estimating my graphics settings. Ok, no big deal, it only takes a few minutes to change things.

    So, time to start the game. I'm only interested in the singleplayer campaign. I don't tend to play non-subscription games online these days; I've long since gotten sick of tolerating the 14 year old pottymouths who infest pretty much any other kind of online play. So you can imagine how delighted I am to find myself in a chatroom full of said lowlifes... on the singleplayer campaign menu. Yes, while I try to read the mission briefing, I have a window open below it full of idiot children amusing themselves in the usual way. Clicking past that, I get into the mission.

    I knew from the pre-release reviews (none of which mentioned the DRM) that the C&C gameplay had been radically altered; that base building had gone. I hadn't been massively enthused by this, but I'd decided to give it a go. After all, I got plenty of enjoyment out of Dawn of War 2 and its expansion, even though I would have preferred they stuck to the traditional RTS approach. Anyway, the first couple of C&C4 missions are tutorial type things, which is fine. I'm already starting to worry that we've lost some gameplay depth, but now I've committed my money, I'm determined to give it a go. The first two tutorials are over very quickly. I get into the third, and notice that while it's still a tutorial, it's a good bit longer. 15 minutes into it... disconnected from the server... progress lost.

    Fantastic.

    It takes me 10 minutes to manage to log into EA's servers again (and this isn't launch day, but several days later). When I get back in, I manage to complete that mission. I then get into the game proper, and choose my faction. Starting the first proper mission (for the Nod faction) my worries about the gameplay really start to grow. There's no robustness to the micro-level combat. You're just dragging a force around from one waypoint to the next. Mid-mission, my objective changes abruptly, from conquest to escort. Before I've really cottoned on to this, the vehicles I'm supposed to escort have wandered off and been destroyed. So I revert to a mid-mission save, and go again. This time, I'm ready for the objective switch. I escort the units across the map. Just as they're a

    1. Re:I'm not a happy bunny either by Urza9814 · · Score: 4, Informative

      If you're in the US, it's illegal in most states for them to refuse you a refund if the game doesn't work (and it sounds like it doesn't) within 30/60/90 days of purchase. Doesn't matter what store/company policy is, doesn't matter what the EULA says. Check your state's consumer protection laws. You may be able to unbreak that boycott.

    2. Re:I'm not a happy bunny either by Digicaf · · Score: 3, Interesting

      The funny thing that occurs to me is that, part and parcel with the game is the understanding that the purchase price buys a service from EA. That service is EA keeping the activation servers up and insuring that the game talks properly to the server.

      In my view, you paid for a service and are not being provided that service. This opens the door to all kinds of things on your end, least of which is issuing a chargeback if you paid using a credit card.

      All that being said, I am not a lawyer.

    3. Re:I'm not a happy bunny either by DarthVain · · Score: 4, Funny

      Although this also brings us back to the "golden age" of gaming on my 286.

      Where you had to FIGHT to get the game to even work. Playing with batch files, EMS and XMS memory, loading with 15 floppy disks, etc... Seriously I think it was the messing around with computers to get them to even play games which is what got me interested in computers in the first place, which led to my education path, and presently my work environment....

      Wait a tick. I take all the nostalgia back. Burn it all.

    4. Re:I'm not a happy bunny either by RogueyWon · · Score: 3, Insightful

      I can't emphasise this enough.

      If you fire up Dawn of War 2, you are only ever controlling a small number of units at once. However, each of these units is highly sophisticated. They can be tweaked extensively between missions and, depending on the tweaks you make, have access to a wide variety of special abilities and powers during missions. They have more in common with a character from a party-based role-playing game like Baldur's Gate than with a traditional RTS unit. When you're actually deployed in the mission, the terrain is highly complicated and the environment has many interactive elements. Securing an area (provided you aren't on the easiest difficulty) will involve careful micromanagement, use of cover, and co-ordination between individual units. Thus the game compensates for the depth it loses by stripping out the traditional base-building and resource management elements of the RTS genre.

      If you fire up Supreme Commander 2, you are faced with fairly generic units, most of whom have no special abilities or powers, and which are normally only capable of moving and attacking (though exceptions exist). However, you are managing hundreds of units at once, often fighting on multiple fronts (one set of units defending your base, while an expeditionary force goes on the offensive, with both teams containing hundreds of vehicles). You have little capacity to micromanage individual units without losing control of the wider battlefield, but the depth here comes from managing your economy, building up your base, and controlling a large combined-arms force.

      Both of those approaches to the RTS genre are entirely valid and I would have no qualms about recommending either of the above games. They inhabit different ends of the RTS spectrum, but ultimately, the genre is richer for containing both of them. Some will prefer one approach, some the other, and some, like me, are happy with either.

      Then we get C&C4. You are only controlling a small force at any one time (slightly larger than in Dawn of War 2, but not by a huge margin). However, the units within it are generic, cookie-cutter stuff. Only a few have any kind of special abilities to micromanage. For the most part, they just move and attack. At the same time, there is no economy to manage. You have a mobile base that can deploy, quickly build a full force of units (with no resource cost) and then pack itself up and move around again. You can slightly influence the course of battle through micromanagement, but with your small army being so easy and fast to replenish, there's relatively little point. It's better just to wheel up near your target and keep pumping out a combination of two or three unit types until you win. That's all there is to it really; no depth, no strategy, no fun.

  18. Re:No problems here by ShakaUVM · · Score: 2, Insightful

    The annoying part is that it knows a patch is available, but doesn't download it or do anything with it, it just notes the fact, and then refuses to run if the internet goes down before it gets patched. This is a Really Bad Design for a service that supplies single player games. Not quite as bad as the DRM fiascos people are reporting, but it's been an extant issue with Steam (with people complaining about it) for years.

  19. Re:No problems here by Tukz · · Score: 4, Interesting

    I highly doubt he got a "modchip" for a PS3, unless he got ties in the underground.

    There is nothing publicity available about being able to load PS3 Games from images yet.

    It's been years since they enabled the PS3 to make backups from your games, but there still isn't a way to run those images.

    Not public anyway.

    I've heard rumours some of the underground groups have successfully ran certain images, but nothing ready to the public.

    --
    - Don't do what I do, it's probably not healthy nor safe. -
  20. Steam by Anonymous Coward · · Score: 2, Interesting

    I work on an offshore oil rig. Internet access is available, but not in my cabin. I had HL2 backed up to DVD but couldn't install it without dragging my laptop to where I could get a net connection. Got it all installed from DVD, patched from the net.

    Went back to my cabin, and it wouldn't start. Not authorized! I had to get it back to an internet connection, start the games to authorize them, then go back to my cabin. Why the hell didn't it authorize when I installed and updated!!! Was too late to play.

    After that, offline mode was fine. But I paid for this shit. It's frustrating. Newer games will be impossible for me, with a connection required all the time.

  21. Re:No problems here by forsey · · Score: 5, Interesting

    You damn well can notice DRM on the Xbox 360. I recently had mine die and I sent it back to MS for repair. They sent back a referb unit as per their usual policy. Along with the Xbox was a note telling me to redownload all my DLC so that the licenses on my hard drive would be updated to work with the new console. Well that only works if the jack asses at MS remember to actually transfer the licenses to the new Xbox on their servers, which they failed to do in my case.

    It took a lot of poking around but I eventually found xbox.com/drm which gave me proof that they indeed forgot to transfer the licenses and also gave me a way to transfer the licenses to the new Xbox, though you can only do this once per year.

    While I was having these DRM issues I could only play DLC games when I was on the account they were purchased on and logged on to Xbox live. As soon as I lost my internet connection (which happened to be having issues around this time) all my DLC games would get the word trial added beside their name. I did a test and brought up the list of all my DLC games, pulled the network cable out of the Xbox and saw the word "Trial" added to the name of every one of my games, top to bottom, one at a time. Event my damn wallpaper disappeared because that was DRMed too.

    That said at least they have a tool like xbox.com/drm and at least they do allow you to link your games to a console so they can be played offline once that is achieved. Still, I'm sure this isn't the last I'll see of these issues.

  22. Re:No problems here by gparent · · Score: 2, Informative

    Just patch before you go in offline mode.

  23. Re:No problems here by MobyDisk · · Score: 5, Insightful

    You say that Steam requires and internet connection. But then your example is a rare edge-case involving a half-way downloaded patch. It sounds like a bug, and it sounds annoying, but it isn't the same as saying that steam requires an internet connection.

  24. Re:No problems here by broken_chaos · · Score: 4, Funny

    Oh yeah, he'll just get that rainstorm that knocked out his internet to give him a warning next time.

  25. Hello there EA! by L4t3r4lu5 · · Score: 4, Insightful

    Here's a nifty statistic for you:

    Command and Conquer style games I've bought (first sale):
    - Command and Conquer
    - Command and Conquer: Tiberian Sun
    - Command and Conquer: Tiberian Sun - Firestorm expansion pack
    - Command and Conquer: Renegade
    - Command and Conquer 3: Tiberium Wars
    - Command and Conquer 3: Tiberium Wars - Kane's Wrath expansion pack
    - Command and Conquer: Red Alert
    - Command and Conquer: Red Alert 2
    - Command and Conquer: Red Alert 2 - Yuri's Revenge expansion pack
    - Command and Conquer: Red Alert 3
    - Command and Conquer: Generals
    - Command and Conquer: Generals - Zero Hour expansion pack

    Command and Conquer style games I won't be buying because of DRM restrictions on single-player gameplay:
    - Command and Conquer 4: Tiberium Twilight

    So, there you have it. One guaranteed, demonstrable lost sale because of your choice to implement a ridiculous restriction on single player gameplay. Thanks for reading.

    --
    Finally had enough. Come see us over at https://soylentnews.org/
  26. Re:No problems here by Dunbal · · Score: 3, Interesting

    there are simply too many problems related to software piracy to sustain the PC as a viable platform for much longer.

          Yet surprisingly indie gamers, seem to be doing OK releasing PC-only games.

          Frankly, I would like the "big boys" to stay out of PC gaming. Let them buy the arguments from their accountants that it's just "not worth" developing or porting to the PC (especially when they have switched over most of their production to producing for consoles first). These large corporations are only milking the same concepts they invented or purchased long ago, in endless boring sequels.

          The beauty of the PC is that ANYONE with a compiler can write games. By definition, it will always be among the first platforms to receive truly innovative concepts - because the amount of people who CAN write a game for the PC is so much greater. The "barrier to entry" is much lower. You need no specialized equipment or software. Hell Microsoft even gives away "free trials" of its compilers nowadays. All you need is an idea, and the patience to code it.

    --
    Seven puppies were harmed during the making of this post.
  27. Re:Bonus.... by xtracto · · Score: 2, Insightful

    That is the typical scaremongering of the BSA. Although some of the patches have trojans, the idea of using sites like PirateBay and the like where releases are PEER REVIEWED pretty much renders that point moot.

    --
    Ubuntu is an African word meaning 'I can't configure Debian'
  28. Re:Hardware Dongle... by Vanderhoth · · Score: 3, Interesting

    I don't think it would work.

    People can still modify the software to not check for a dongle, or create fake dongles. Dongles work well in a big companies because if the company is caught using unlicensed software it can mean hundreds of millions of dollars. However, some companies will still work around, or demand work arounds, dongles. I wish I could remember where I read a post on this. I read someone talking about an application they developed that used a dongle, but the customer used laptops and dongles were frequently lost in the field so the customer demanded the software without the dongles. The developer company was able to turn the dongle requirement off just for this "special case". If one person can turn off the requirement then so can others.

    Individuals are (or at least think) they're more anonymous and don't have that kind of capital anyway. That being said, we've all heard about the cases where the *IAA has taken someone to court and won some X hundred thousand dollars.

  29. Re:No problems here by mcgrew · · Score: 3, Insightful

    While the CPU power and abundance of input devices make it an attractive target platform, there are simply too many problems related to software piracy to sustain the PC as a viable platform for much longer.

    Why would there be more problems now than any other time in computer gaming history? There has always been piracy; it was sneakernet and BBSes before the internet came along. The difference is, back in the days of the floppy when Duke Nukem was a squeaky little side scroller, gamers revolted and stopped buying games with any sort of DRM, and DRM went away -- for a decade or two.

    Piracy does not cost anybody and actually can cause a company to make even more money, by getting the word out that it's a kickass game. The only people who pirate are those who just want to try it out, and they'll buy it if it's good, and the rest of the pirates aren't going to buy the game anyway and wouldn't even if it was impossible to pirate it, so there aren't any lost sales to pirates. But pirates help sales when their non-pirate friends see the game.

    The kicker is, for piracy to help sales of a game, the game has to be good, as opposed to being a piece of shit that the publisher bribes gaming magazines to lie about. Bad games that shouldn't even be on the market are the only ones that piracy will hurt, because the pirates will let everyone know that the game is shit.

    If you believe the bullshit the RIAA, MPAA, and BSA spew, I have a nice bridge in Brooklyn you might be interested in buying. DRM only helps games, movies, and music that suck anyway; good media will sell regardless.

  30. Re:Open source DRM by Idimmu+Xul · · Score: 4, Funny

    I don't think you understand. I have NO interest in mainstream $60 DRM-locked blockbusters. There are lots of games out there which run on my PC just fine, of which many have no DRM and no proprietary licensing restrictions (and are free of charge too). With all that content out there, who needs the small percentage of it that has DRM on it?

    I don't even play games, making me even better than you are. All this fuss over DRM is so silly as it doesn't affect me only you fools. You know what else? Why should we help poor and sick people whilst there are so many healthy rich people? LISTEN TO ME PEOPLE I HAVE THINGS TO SAY ON THE INTERNET! WHY DONT YOU UNDERSTAND HOW RELEVENT I AM TO THE CONVERSATION?

    --
    The problem with slashdot is that most of its users were bullied and stuffed into lockers as kids!
  31. Re:No problems here by Vanderhoth · · Score: 2, Interesting

    I'm pretty sure what he's getting at is this DRM system is failing because it requires you to have an internet connection. Steam, which I do like, also requires an internet connection. Steam is better because it doesn't require a persistent connection. However, If for some reason you don't have an internet connection you can't use steam.

    As an example if you work in a remote location like an oil rig, scientific research station, space, etc...

    More commonly, if you live in a very rural area you might not have access to the internet or limited access through dial-up.

    The issue with Steam and this DRM system is that it is assume everyone who wants to use the product has an internet connection. People know what they're getting into with Steam, but DRM schemes don't have to be listed on the box so you might not even know you need an internet connection to play until you get it home and open it, although I read somewhere else that "internet connection required" is on the box for AC2. I use to live in a rural area and once in a while would drive into the city to buy games, movies and anything else I wanted. It was a long trip and my DRM frustration would have been compounded knowing I'd have to make another 3 hour, each way, trip to return the stupid game, if I could return it at all.

    I personally don't have issues with DRMs, I've never had one stop me from playing a game, but it should be very clear when one is used and what DRM it is. My older sisters computer was messed up when she bought Spore, I fixed it for her twice before I read about Spores DRM. That being said I have no evidence that was the problem, I just know that after she gave up on Spore and moved on to other things there was no more issue.

    /. mantra "Correlation doesn't mean causation"

  32. He should criticize the game itself. by Yunzil · · Score: 3, Insightful

    Because it's pretty terrible. Well, let me clarify that. If it was some other combat game set in any other universe released for cheap on Steam it would be OK. For a Command and Conquer game it blows.

    No base building?
    No resource gathering?
    No continuity with the previous story?

    Did anybody in EA management play any of the other C&C games? Or even know of their existence?

    C&C 4 is the Indiana Jones 4 of the gaming world. What is it with 4s?

  33. Re:No problems here by BertieBaggio · · Score: 2, Informative

    Renaming (or deleting, if you're feeling adventurous) your clientregistry.blob file should let you work around this bug.

    Note: this is also the approved fix for when the system fucks up and you *do* have an internet connection,as happened to me just yesterday. Sigh...

    --
    If all you have is a grenade, pretty soon every problem looks like a foxhole -- MightyYar
  34. Re:But where do you get Windows 98? by Rogerborg · · Score: 2, Funny

    That's like dumping a fat chick and not keeping her number for a drunken booty call. You know one night, after a bottle of absinthe and half a pack of horse tranquillisers, you're going to regret that.

    --
    If you were blocking sigs, you wouldn't have to read this.
  35. Re:No problems here by Elshar · · Score: 2, Informative

    I'll second this. I'm an avid gamer. Between my Wii, Xbox, PS3, and PC I probably have AT LEAST 500 games. Steam alone has ~150, Impulse ~50, disc-based games (and floppy before) make up the rest. I still have some old SNES (I lost my NES and Atari years ago, somehow only my SNES survived to my adulthood).

    That said, I pirate games. Alot. As in, I pirated probably at least 1/2 of my steam collection, and just about every other PC game I own. Why? Because the demos honestly suck. One tutorial level and maybe a random campaign mission? Yea, right.

    I pirate it, play it through (If I even get that far, most games don't make it past the 2nd-3rd area/mission), maybe do a skirmish or so to see how well the game balance is, and if I liked it, I buy it. Not just "Oh, I see it's on the bargain bin now for $5" buy it, I mean "Oh, this just came out this week, I pirated and liked it, so here's $50-70, good job guys" buy it. They're not only NOT losing sales due to my piracy, they're GAINING sales.

    For instance, I pirated this one RTS game a year or so ago, played a couple campaign missions, did a skirmish. I really liked it, and bought it. At the same time, I gave my friends (Who I regularly game with) copies of the game and told them if they liked it, to buy it and we'd all play together. Not only did I manage to convince them to buy the game, but we all also bought the expansions.

    Now, I know that there's only anecdotal evidence here, but what I'm saying is that the game company got $350 ($70 each for game + exp * 5) because I pirated the game, rather than $0 if I hadn't. I just wouldn't have really bothered with it unless it really caught my eye somehow, and I definitely wouldn't have talked a few friends into buying copies.

    Conversely, this new DRM stuff (Tages, Starforce, etc) is so obnoxious, I just won't even bother pirating the games, because I won't be buying them. I simply don't have enough time to play ALL the games out there, so I really don't mind too much if I miss out on one or two titles - even if I was looking forward to them, as was the case with anno 1404. TAGES? Blah, not even a pirate from me. Sad that I couldn't play it? Sorta. I've looked at videos and it's just a rehash of the previous games. Nothing really new to see here, moving on.. :)