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Microsoft Says Reinstall Overkill In Removing Rootkit

CWmike writes "Microsoft has clarified the advice it gave users whose Windows PCs are infected with a new, sophisticated rootkit dubbed Popereb that buries itself on the hard drive's boot sector, noting Wednesday that a complete OS reinstall is not necessary. 'If your system is infected with Trojan:Win32/Popureb.E, we advise fixing the MBR using the Windows Recovery Console to return the MBR to a clean state,' MMPC engineer Chun Feng wrote in an updated blog entry. Feng provided links to instructions on how to use the Recovery Console for Windows XP, Vista and Windows 7. Once the MBR has been scrubbed, users can run antivirus software to scan the PC for additional malware for removal, Feng added. Several security researchers agreed with Microsoft's revisions, but a noted botnet expert doubted that the advice guaranteed a clean PC. But an internationally-known botnet expert disagrees. Joe Stewart, director of malware research at Dell SecureWorks, said, 'Once you're infected, the best advice is to [reinstall] Windows and start over ... [MBR rootkits] download any number of other malware. How much of that are you going to catch? This puts the user in a tough position.' MBR rootkit malware is among the most advanced of all threats."

107 of 203 comments (clear)

  1. When in doubt... by Anonymous Coward · · Score: 1

    format.

    1. Re:When in doubt... by Z00L00K · · Score: 1

      It's starting to get time for the yearly reinstall anyway. My Windows is getting slow, and a reinstall really clears things up.

      --
      If builders built buildings the way programmers wrote programs, then the first woodpecker would destroy civilization.
    2. Re:When in doubt... by MobileTatsu-NJG · · Score: 1

      Give us Windows users credit, we are trained to back up our data!

      --

      "I like to lick butts!" by MobileTatsu-NJG (#32700246) (Score:5, Informative)

    3. Re:When in doubt... by scrib · · Score: 1

      You know, I talk a good game about Linux, but I do an install of Ubuntu just about every 6 months...

      Alright, to be fair, it's closer to annual. I think they know they have to deal with the LTS releases longer and they have seemed more stable to me. That's why they did Unity right AFTER the last LTS, to give them several tries to get it right before 12.04...

      --
      Help! Help! I'm being repressed!
    4. Re:When in doubt... by MobileTatsu-NJG · · Score: 2

      The benefit of regular reinstalls ended with Windows ME.

      No, it didn't. Windows 7 is definitely working better for me, but XP required the yearly reinstall just like all the previous Win OS's.

      --

      "I like to lick butts!" by MobileTatsu-NJG (#32700246) (Score:5, Informative)

    5. Re:When in doubt... by Yunzil · · Score: 1

      but XP required the yearly reinstall just like all the previous Win OS's.

      No, it didn't. I ran XP for years without a reinstall. For that matter, I ran 98 for years without a reinstall. You're doing it wrong.

    6. Re:When in doubt... by jweller13 · · Score: 1

      Getting a router, never loging in under admin credentials, passwording all accounts, running my virus/malware software on Max security, regularly clearing out all browser history, blocking ads using the HOSTS file all seemed to have greatly reduced the need for re-installs. See, that's all ya have to do.

    7. Re:When in doubt... by MobileTatsu-NJG · · Score: 1

      Okay, what am I doing wrong?

      --

      "I like to lick butts!" by MobileTatsu-NJG (#32700246) (Score:5, Informative)

    8. Re:When in doubt... by wiedzmin · · Score: 1

      To be fair I had to do a semi-annual reinstall on my g/f's Macbook Air recently to get it to stop crawling. It's all about the user.

      --
      Bow before me, for I am root.
    9. Re:When in doubt... by starofale · · Score: 1

      Installing programs! Windows doesn't like that.

    10. Re:When in doubt... by MobileTatsu-NJG · · Score: 1

      I think you're right. Registry rot....

      I've noticed my Windows installs last a lot longer when I use portable apps. (i.e. apps that don't require an install.)

      --

      "I like to lick butts!" by MobileTatsu-NJG (#32700246) (Score:5, Informative)

    11. Re:When in doubt... by hairyfeet · · Score: 2, Informative

      I'll answer that...don't load the taskbar with always running crapola, don't use IE, have a decent AV like Avast Free that doesn't suck resources like a Bangkok whore sucking Japanese businessmen, and finally and most importantly use a decent tool to keep the registry cleaned of leftover third party cruft.

      I recommend Tuneup Utilities, as it has some excellent features like Turbo mode for gaming, a process monitor that will keep a program from slamming your CPU to 100% and making the machine unresponsive, and unless you tell it not to its one click maintenance will run silently once every three days to clean the cruft and ensure the health of the machine, such as checking for fragmentation. That said if you balk at paying a whole $30 for a program that takes all the work out of it there is WinUtilities Free or Glary Utilities, but neither of those are full featured or automatic, as automatic cleaning is only for those that buy the pro versions, which if you are gonna pay tuneUp IMHO has the better tools.

      So there you go. Follow the above along with keeping your machine updated with WU and you're good to go, your Windows PC will remain clean and fresh smelling and will NOT need any annual reinstalls.

      That said if a machine is completely pwned like TFA nuking from orbit is the ONLY way to be sure, but I've found if you follow the above (Both Avast Free and Comodo IS Free have JavaScript scan before load and sandboxing, so either choice will work. I prefer Avast as its less fiddly than Comodo and I like not having to fiddle) and have a decent AV like Avast or Comodo only the most herp derp PEBKAC bullshit will cause you to get infected.

      I have had exactly ONE customer get infected after following the above (and I ended up having to tell him to take his business elsewhere as he refused to listen and became belligerent) and that was because he 1.-first tried to disable the AV and then when he couldn't he 2.-uninstalled the AV, all so he could get the "new Limewire" which I had already told him was nothing but a Trojan package. Well he got it alright, more than 70 infections. He actually had the balls to get mad and try to demand a free repair becuase he said the AV must be defective since it wouldn't let him install Limiewire. Finally I said "Look dumbass, you tried to install A VIRUS. The whole POINT of an AV is to keep viruses OFF the PC, not let them on because you like the name of the virus, moron."

      So a little common sense and the above instructions will keep your PC running for the life of the machine. The only work I have to do on those that follow my instructions above is the occasional hardware upgrade and I have several that have been running in the field for over 7 years, same install.

      --
      ACs don't waste your time replying, your posts are never seen by me.
    12. Re:When in doubt... by scrib · · Score: 1

      Technically, no. I could just do the dist-upgrade, but, I hate to say it, there are often little 'gotchas'. I have two Ubuntu partitions going on my drive. One is generally my stable setup, the other the latest build of the upcoming release. I jump back and forth between them trying things out.

      The gotchas have been diminishing, too, since Ubuntu is so popular distributors who care about Linux at all tend to stay on top of the new releases. For a while, each new release was an adventure with the video card driver. It was around 9.10 that I felt like 64 bit had enough support so that I could assume everything would just work. I'm using 11.04 now and there are definitely issues with Unity still. Example: I open a PDF from the web, it opens but the tabs from the browser stay visible through the PDF viewer. They're not active, that part of the screen just doesn't get repainted properly by the viewer. It looks like an embedded viewer and I go to click on the tabs and wind up thinking "right, I need to make sure this bug is reported."

      I like Ubuntu, and I'm glad it's built on Debian, but I sadly don't trust everything to "just work" on an upgrade, especially when it's a change like Unity. Sometimes it takes an extra couple months of updates to get things just so, and I'm not that patient. I do look forward to 12.04 - Unity should be ready by then :)

      --
      Help! Help! I'm being repressed!
    13. Re:When in doubt... by Culture20 · · Score: 1

      Disable pagefile or set it to a static size. So many "slow" XP machines are the result of a dynamically sized pagefile that has fragmented into 16,000 places on the drive (and it won't defrag since it's a system file, so the only ways to defrag it are to defrag in another machine, or disable the pagefile, reboot, delete it, defrag, defrag again, recreate the pagefile).

    14. Re:When in doubt... by rgbatduke · · Score: 1

      Isn't it easier to just not load Windows, not use Windows, not need AV like Windows, and use an operating system that doesn't have a registry?

      Just a thought... although I agree, if you install and then do not use Windows it will remain clean and fresh, well, almost forever.

      Oh, you mean you want to USE the operating system? Well, that's not recommended. Of course you'll get infected and sooner or later break things if you actually use it.

      rgb

      (My own favorite way to keep Windows clean is to run it in a VM, with the image locked. Get a virus, just reboot. Every now and then, unlock it long enough to let a windows update happen and lock it again. But then, Windows is a really excellent application to run under, say, Linux....:-)

      --
      Even when the experts all agree, they may well be mistaken. --- Bertrand Russell.
    15. Re:When in doubt... by Deathlizard · · Score: 1

      Full Disk Erase is exactly what you do.

      On Windows, You have no idea what the rootkit did while it was active on your system. It probably messed with your registry and opened up back doors for either reinfection or eavesdropping. And I'll guarantee it nuked your system restore so you can't roll the settings back.

      External Hard drives are cheap. Windows 7 has a good and easy to set up backup. Back it up with a system image at least once a month and keep it disconnected once you backup. If you get infected, wipe drive, boot from windows recovery CD and recover from the backup.

    16. Re:When in doubt... by Runaway1956 · · Score: 1

      "It was around 9.10 that I felt like 64 bit had enough support"

      I guess we have different ideas on that. When I bought my first 64 bit Opteron, I decided that I was going to run a 64 bit OS, come hell or high water. At that point in time, nothing wanted to work out of the box. I experimented with everything that I could find an ISO for. Many of the problems were over my head, and unsolvable. Then, I stumbled over a Suse release that "just worked" - everything was detected, everything worked, including my WIFI.

      I've never gone back to 32 bit. Oh - I maintain one 32 bit system for the wife. She doesn't want to upgrade anything, as long as it works for her. Two Opterons and an Athlon, I hammer away until the 64 bit OS works on them. And, with Ubuntu, it has taken very little work. Oh, they broke my Wifi support once, but by that time, I knew enough to get it working again pretty easily. Even Flash and Java are available in 64 bit now.

      Never have documented all that stuff, but I guess I've been 64 bit since Nov or Dec of 2004. Other than that single Wifi driver regression, Ubuntu hasn't been a problem on 64 bit!

      --
      "Windows is like the faint smell of piss in a subway: it's there, and there's nothing you can do about it." - Charlie Br
    17. Re:When in doubt... by rubycodez · · Score: 1

      A computer geek can keep his Windows clean, but I've seen for the average user it's too much to expect, they need an OS that can take care of itself. One click on some social-engineered trick is all it takes to ruin everything. My two windows XP (one a vm and one a laptop partition) are fine for over 7 years, but others in my family....well, I just put one on Xubuntu because too many of my hours wasted de-lousing their laptop, they weren't doing anything that required Windows. They're thrilled the machine is so much faster a getting any particular job done.

    18. Re:When in doubt... by sg_oneill · · Score: 1

      Your update cycle is shorter than my uptimes.

      A modern linux distro ought be able to just update with a quick shuffle of the sources.list and an apt-get update ;; apt-get distro-upgrade every new release.

      The lack of mysteriousness under the hood of a linux box (Its just a kernel with some drivers, some libraries, X and a desktop manager really) means that theres really not a pressing reason to ever reformat and re-install unless you've utterly monged the filesystem and even thats pretty hard to do these days with modern journaling FS's.

      Actually heck, come to think of it, I don't think I've had to flatten and re-install my mac in about 4 years either. Just drop in the disk when a new version comes out and presto. Hell lion supposedly installs from the silly-ass app store thing.

      --
      Excuse the Unicode crap in my posts. That's an apostrophe, and slashdot is busted.
    19. Re:When in doubt... by jon_doh2.0 · · Score: 1

      Ha ha ha. I thought that was pretty funny, and then the next guy validates it.
      People must be fruit cakes to run windows.
      So crap.

    20. Re:When in doubt... by wgoodman · · Score: 1

      Or run pagedefrag by sysinternals (now Microsoft). Free and if set to run with no delay at every XP boot adds a barely noticable delay.

    21. Re:When in doubt... by AmonTheMetalhead · · Score: 1

      And a cluttered temp folder also messes things up for some odd reason or the other.

    22. Re:When in doubt... by datapharmer · · Score: 1

      Christ, I stopped using those registry cleaners around windows 98 SE. They do more damage than they do good these days. If you don't know how to identify and remove crapola from the system and registry by hand, don't mess with it. That said it is fine to use a tool to assist you, but use one that identifies the keys for you to remove so you can use your good judgement too, not one that goes through and tells you it used some sort of voodoo to fix 9,218 errors and now your computer will be 1000% faster.

      --
      Get a web developer
    23. Re:When in doubt... by hairyfeet · · Score: 2

      Well if you completely break a system it is immune to bugs, is that what you are proposing? Because I have YET to see a SINGLE distro that survives the 6 month upgrade death march without at LEAST 1, usually many, drivers that shit themselves and die. that is why everyone else in the free world, Solaris, BSD, OSX, Windows, OS/2 even, have a stable hardware ABI as it takes the bullshit out of drivers.

      Windows 2k/XP driver model? 14 YEARS of working drivers. Vista/7 driver model? 4 years so far and has support until at LEAST 2020 so that is another 14 YEARS of driver support. Linux? Doesn't last 6 months. Even if you go LTS you currently have less than a year and a half before you're fucked.

      Look as a retailer I WANT Linux to succeed, I really do. I don't like paying for licenses, nor do I like the fact I'm staring at 4 1.4Ghz AMD PCs with 512Mb of RAM I'm gonna have to shitcan because XP licenses would cost more than they are worth. But until you Linux users get together and tell Torvalds to fuck right off and quit using the kernel as his personal play toy? Well then nobody is gonna take your little "advice" seriously.

      I'm suppose to tell my customers to learn about EVERY single piece of hardware on their system, learn Man pages and how to recompile drivers, how to tweak "fixes" for said drivers, and finally to have a list of every make/model/rev/firmware of every thing on or attached to their system, so they can go with their hat in their hand to some forum and go "please sir, I can has sound?" only to be told "RTFM Noob or go back to Winblowz LOL!".

      Yeah right, your driver model is shit. YOU know it, I know it, hell everyone knows it but nobody has the balls to stand up to Torvalds and tell HIM that. Well I'm saying it here...Linus you are NOT smarter than every OS manufacturer, okay? Your little "No ABI" shit make make it easier for YOU to fiddle with the kernel but you know what? It ain't 1993 anymore, and you ain't passing the new build on IRC to a couple of tweakers. It is a multimillion dollar OS with a hell of a lot of people that need drivers TO JUST WORK which they don't without an ABI. Don't like ABIs? hell I don't care if you use an ABI or sell your first born to Satan to get it to work just FIX THE FUCKING THING.

      Excuses are like assholes, everyone has them and they all stink. That is all I've ever gotten from the community when I point out as a retailer why I can't carry your product. Fix the drivers? I'll agree with your advice. Don't? Then you are completely full of shit because the world isn't gonna go through that suffering just for Linux,sorry.

      --
      ACs don't waste your time replying, your posts are never seen by me.
  2. I agree by itchythebear · · Score: 2

    Uninstalling is all thats needed.

    *ducks*

    --
    If what I just said sounded like a troll, it was probably just a failed attempt at humor.
  3. Edit this shit timothy! by Lunix+Nutcase · · Score: 5, Insightful

    Several security researchers agreed with Microsoft's revisions, but a noted botnet expert doubted that the advice guaranteed a clean PC. But an internationally-known botnet expert disagrees.

    Redundant much? Could the "editors" possibly make themselves look any more lazy and incompetent if they tried?

    1. Re:Edit this shit timothy! by Ant+P. · · Score: 2

      Could the "editors" possibly make themselves look any more lazy and incompetent if they tried?

      Challenge Accepted?

    2. Re:Edit this shit timothy! by Tarlus · · Score: 1

      Not to mention the "Popereb" and "Popureb" inconsistency.

      --
      /* No Comment */
    3. Re:Edit this shit timothy! by Lunix+Nutcase · · Score: 1

      So then maybe the editors should actually "edit" the articles so they don't look so lazy and stupid?

    4. Re:Edit this shit timothy! by Rary · · Score: 2

      Maybe what he's trying to say is this:

      1. Several researchers agree with Microsoft.
      2. A noted botnet expert disagrees with Microsoft.
      3. A (different) internationally-known botnet expert disagrees with the noted botnet expert, thereby agreeing with Microsoft.

      Okay, not likely. I should know better than to try to defend Slashdot "editors", who are only marginally more useful than the Slashdot programmers, who I noticed have changed the header and footer of the comment section, and in doing so broke the "post anonymously" button (again), and also all links in the thread (which were partly broken before, but now they're completely broken). Morans.

      --

      "You cannot simultaneously prevent and prepare for war." -- Albert Einstein

    5. Re:Edit this shit timothy! by LordLimecat · · Score: 1

      More like Microsoft corrected the once-again incorrect slashdot headlines, which misquoted them. The original statement refered to restoring the MBR, then performing a system recovery; the headline indicated "REFORMAT ZOMG".

    6. Re:Edit this shit timothy! by vegiVamp · · Score: 1

      Try:
      1. Several researchers agree with Microsoft
      2. A noted botnet expert is not so sure
      3. Another, Dell, botnet expert is entirely sure that he disagrees

      --
      What a depressingly stupid machine.
  4. a 'gotcha,' when it was misreported to begin with by jcombel · · Score: 5, Informative

    ms never said to re-install windows in the first place, headlines on sites like slashdot mis-reported it to begin with. from slashdot's summary:

    "'If your system does get infected with Trojan:Win32/Popureb.E, we advise you to fix the MBR and then use a recovery CD to restore your system to a pre-infected state,' said Feng. A recovery disc returns Windows to its factory settings."

    the summary blurted that the recovery disc returns Windows to its factory settings, and left out how it also is the boot environment for restoring from windows backups, which Feng was clearly talking about ("restore your system to a pre-infected state").

  5. Yesterday by blair1q · · Score: 1

    Yesterday it was Poperub. Now it's either Popereb or Popureb.

    You think a computer is going to find the thing when nobody can even decide what string matches its name in the 'sploit DB?

    1. Re:Yesterday by blai · · Score: 1

      Viruses mutate. Get over it.

      --
      In soviet Russia, God creates you!
  6. Eyeroll by goodmanj · · Score: 5, Informative

    MBR rootkit malware is among the most advanced of all threats.

    So advanced, it's been around for 25 years. Boot sector manipulation is like the flint arrowhead of virus tech.

    http://www.f-secure.com/v-descs/brain.shtml

    1. Re:Eyeroll by Lunix+Nutcase · · Score: 2

      So advanced, it's been around for 25 years.

      Non sequitur. Just because something is old does not precluded it from being advanced or the "most advanced" of whatever category you are talking about.

    2. Re:Eyeroll by Hsien-Ko · · Score: 1

      I know. Michelangelo'd floppies are probably deadlier than conficker... :( Today's viruses act so much like 90's hollywood viruses enough to bury the old school boot sector virus concept.

    3. Re:Eyeroll by goodmanj · · Score: 2

      Your average Clovis point arrowhead is a pretty advanced bit of stoneworking too: see what I did there? But the point is that if something's been around as long as flint arrows or boot sector viruses, we've usually come up with a good defense against it.

    4. Re:Eyeroll by lennier · · Score: 1

      But the point is that if something's been around as long as flint arrows or boot sector viruses, we've usually come up with a good defense against it.

      Yes, and in both cases, the best defence is still generally 'don't get hit with one'.

      Never underestimate the power of primitive attacks to overcome sophisticated defences.

      --
      You are not a brain: http://books.google.com/books?id=2oV61CeDx-YC
    5. Re:Eyeroll by deek · · Score: 1

      Those "spear chuckers" don't use radar to detect enemy craft, therefore your stealth capability is useless against them.

      Plus, they obviously have a rocket science geek amongst them. Those spears, they're just not natural, I tells ya!

      Ahh Civ, how I love thee.

    6. Re:Eyeroll by LordLimecat · · Score: 1

      Most malware is made up of compiled assembly language instructions. I guess that means there are no advanced viruses, since they had compiled assembly language instruction-based viruses 25 years ago.

      See what I did there?

      Modern bootkits remain quite advanced, combining MBR manipulation with hidden partitions running special, encrypted filesystems, downloading instructions from a P2P network guarded with public key cryptography all the while cloaking its activity from detection by all but the most advanced detection tools. Just because they had bootkits 25 years ago doesnt change the fact that today, the most advanced malware types are bootkits.

    7. Re:Eyeroll by maugle · · Score: 1

      But the point is that if something's been around as long as flint arrows or boot sector viruses, we've usually come up with a good defense against it.

      Yes, and in both cases, the best defence is still generally 'don't get hit with one'.

      Never underestimate the power of primitive attacks to overcome sophisticated defences.

      The best defence is a good offence. So go find a shifty-looking programmer and punch him in the face.

    8. Re:Eyeroll by yuhong · · Score: 1

      But most of the old ones was designed for DOS, which was easy since it called the BIOS. Injecting a rootkit into an modern OS beginning with MBR code is not nearly as easy.

    9. Re:Eyeroll by drinkypoo · · Score: 1

      The difference is that now we have VT and a rootkit can meaningfully hide from the OS...

      --
      "You're right," Fisheye says. "I should have set it on 'whip' or 'chop.'"
  7. The only way to be sure... by Announcer · · Score: 1, Insightful

    Like someone said, "Nuke 'em from orbit."

    In that case, I'd only save whatever key files I had (pics, MP3's) scanning them as they go, then completely FDISK /mbr , delete and recreate the partition(s), and reformat the drive. Reinstall Winder from a slipstreamed CD, and let 'er rip. I've only had to do this a handful of times for others. So far, so good in practicing SAFE HEX, I haven't had a machine I've owned get infected, yet.

    --
    Willie...
  8. Sort of off-topic but I could use some advice by newcastlejon · · Score: 1

    How does one do a repair install if Windows 7 won't boot?

    It seems silly to restrict repair installs to cases where the OS can boot anyway.

    --
    If God forks the Universe every time you roll a die, he'd better have a damned good memory.
    1. Re:Sort of off-topic but I could use some advice by lennier · · Score: 1

      How does one do a repair install if Windows 7 won't boot?

      Boot off your recovery DVD? You did make one, right?

      Actually I have no idea if 'recovery media' these days are even bootable. Back in the day, we used to get real Windows install disks with our computers. No lie! They just handed 'em out in the box like they were candy, or at least not radioactive contraband which mere users couldn't be trusted to touch.

      --
      You are not a brain: http://books.google.com/books?id=2oV61CeDx-YC
    2. Re:Sort of off-topic but I could use some advice by shutdown+-p+now · · Score: 1

      You don't need a repair install to fix the MBR. You only need the recovery console.

  9. after rootkit infection, don't trust your system by Anonymous Coward · · Score: 1

    standard security practice after a rootkit infection to NOT trust your system anymore. You never know what kind of shit is installed.
    Virusscanners are nice, but work mostly on signatures and will not likely detect virusses which aren't in the signature database. Heuristics is still not good enough.
    You cannot garantee that the system is 100% clean.
    Reinstallation is therefore a necessary step in the proces.

  10. Is the MBR really clean? by Skapare · · Score: 3, Informative

    The infection code can simply intercept all the I/O taking place and prevent the MBR from being cleaned, while also making it look like it has (by intercepting the reads, too). You need to boot from non-writable external media to be sure (non-writable just in case you accidentally boot into the hard drive, which will quickly infect any writable media). And if somehow this thing, or the next big virus/trojan, infects the BIOS by reflashing, even this is no good.

    --
    now we need to go OSS in diesel cars
    1. Re:Is the MBR really clean? by Nimey · · Score: 1

      Psst: the Windows recovery console is run from a CD or USB stick.

      --
      Hail Eris, full of mischief...

      E pluribus sanguinem
    2. Re:Is the MBR really clean? by regimechange · · Score: 1

      Psst: Does Windows recovery reflash the bios?

  11. Obligatory response, but I cannot help myself by Anonymous Coward · · Score: 2, Insightful

    I haven't had a machine I've owned get infected, yet, that I know about.

    There, fixed that for you. But seriously, not all viruses make a lot of ruckus. Some of the most sinister are those that remain hidden and just copy files and activity that look salable. Another are botnets that only do their activity at night or stay tightly throttled.

  12. re-install will not fix infected MBR by Anonymous Coward · · Score: 1

    My understanding is a re-install will not do anything if your MBR is infected. you need re-write the MBR and or do a low level format.

    1. Re:re-install will not fix infected MBR by Riceballsan · · Score: 1

      I believe most installs involve creating the MBR to inform it where the current OS and/or boot loader is.

  13. So can an AV actually fix something?.... by Sir_Sri · · Score: 1

    It's and interesting problem. Can viruses and rootkits actually be removed, or not? If you fix the MBR and have some tool that claims to find and remove the rootkit is it actually gone, or do you always need to format and reinstall? Is there stuff, even non virus stuff, just floating around that's mucking up your system that nothing can get rid of? That seems unlikely in this day and age.

    Lots of people do a windows reinstall every year, I tend to ask: If windows is getting slow every year, well what are you installing on it that makes it slow? If you just sit a windows computer and never do anything to it for a year it's not suddenly slower (ignoring the possibility of requiring a reboot). Just because I can't clear out a virus/rootkit by deleting some files by hand doesn't mean AV software can't fix/delete/quarantine those files.

    Are driver updates or other software updates leaving behind crud that floats about in memory? If so is there a way to clear that out? There's not much you can do about crud left behind by windows updates, since well, you're installing them whether you reinstall or not hopefully. But other drivers using more memory each time you update them would be a very serious problem (and not entirely unheard of).

    Leaving behind temporary files on your hard drive doesn't strike me as all that serious, it doesn't actually slow your computer down unless you're doing very specific tasks. Disk fragmentation, that sort of thing are more or less things of the past problems wise unless you go out of your way to cause them.

    Part of why windows starts out fast is that it doesn't do much until you get drivers in there. You can disable all the eye candy, but if you want an anti virus, printer drivers, 3d for games etc. you pretty much have to install programs and device drivers. I'm not sure that it gets any slower after you have all that stuff on, unless you get a virus you don't clean out, but enabling all of those features and devices does tend to both slow down some things and speed up/enable others. An no, linux is not fundamentally much different in that regard, if you want features you have to install the drivers and applications for them, and that may or may not improve performance of the system overall.

    If windows (or linux) is slow, you can usually hunt down the culprit and fix it, which is both more useful and more productive than a reinstall which may not solve the problem in the long run, alas most people don't read /. and don't know that.That goes to the root of the matter. Can viruses and rootkits actually be removed, or not? If windows is getting slow every year, well what are you installing on it that makes it slow? If you just sit a windows computer and never do anything to it for a year it's not suddenly slower (ignoring the possibility of requiring a reboot). Just because I can't clear out a virus/rootkit by deleting some files by hand doesn't mean AV software can't fix/delete/quarantine those files.

    Are driver updates or other software updates leaving behind crud that floats about in memory? If so is there a way to clear that out? There's not much you can do about crud left behind by windows updates, since well, you're installing them whether you reinstall or not hopefully. But other drivers using more memory each time you update them would be a very serious problem (and not entirely unheard of).

    Leaving behind temporary files on your hard drive doesn't strike me as all that serious, it doesn't actually slow your computer down unless you're doing very specific tasks. Disk fragmentation, that sort of thing are more or less things of the past problems wise unless you go out of your way to cause them.

    Part of why windows starts out fast is that it doesn't do much until you get drivers in there. You can disable all the eye candy, but if you want an anti virus, printer drivers, 3d for games etc. you pretty much have to install programs and device drivers. I'm not sure that it gets any slower after you have all that

    1. Re:So can an AV actually fix something?.... by Sancho · · Score: 2

      Can viruses and rootkits actually be removed, or not? If you fix the MBR and have some tool that claims to find and remove the rootkit is it actually gone, or do you always need to format and reinstall? Is there stuff, even non virus stuff, just floating around that's mucking up your system that nothing can get rid of? That seems unlikely in this day and age.

      Viruses have the upper hand because they come first. Although heuristic-driven antivirus has been around for a while, it's never been fully effective. So once the virus gets on the system, you can never know for sure that it's gone. The virus could simply be very effective at hiding itself from the virus scanner. It could be causing the virus scanner to report a status of "Updated" when, to the contrary, updates have not been applied in some time. Ultimately, if the virus is running at the highest privilege level, you just can't trust your system tools to be telling the truth.

      That said, a bootable antivirus CD which can update from the Internet eliminates this issue, and could probably definitively tell you that your system is clean of viruses of which it is aware. Even so, if I thought I had a virus, I would reformat and reinstall.

    2. Re:So can an AV actually fix something?.... by Vegemeister · · Score: 1

      No. It is impossible to verify that a machine is virus-free. The presence of any malware indicates that the machine has been used in an insecure manner at some time in the past. The particular piece of malware that was discovered may have been used as a back door to install other malware on the machine (keyloggers, etc.), or may have been installed in that way itself. The purpose of antivirus software is to alert the user that at least one virus is present on the machine, and that it is time to backup critical data and reformat.

    3. Re:So can an AV actually fix something?.... by Anonymous Coward · · Score: 1

      The purpose of antivirus software is to alert the user that at least one virus is present on the machine, and that it is time to reformat, and restore critical data from backup

      There, fixed that for you

    4. Re:So can an AV actually fix something?.... by PNutts · · Score: 1

      The presence of any malware indicates that the machine has been used in an insecure manner at some time in the past.

      I disagree. A co-worker was bit on his corporate PC when he visited The Drudge Report and I assume got nailed by a rouge ad server. Like everyone else have defenses at the firewall and Symantec on the PC. I'll also add that zero-day or an exploit doesn't necessarily mean it was used insecurely, it's just not protected for that particular attack.

    5. Re:So can an AV actually fix something?.... by orange47 · · Score: 1

      well we can see where this is going.. next thing, AV software will install itself in MBR.
      but, seriously, booting from CD or USB or even floppy is not that hard. modern BIOSes bring up simple menu.
      then there is that option of 'write-protecting' MBR too.

  14. Re:Good practice anyway by ctrimm · · Score: 1

    If you're running Linux, you probably don't have any viruses. It seems to me that uninstalling programs you don't use every couple months would be a lot easier than re-installing the OS... ever.

    Despite that, I've been running my install of Win7 for over a year now, practice general maintenance, and it's still running as smooth as ever. Having to re-install an OS every year is either the sign of a poorly designed OS or just plain laziness.

  15. Re:Good practice anyway by cheater512 · · Score: 1

    I have to say I've never actually reinstalled Linux on a computer. Once it goes on, it stays for years.

  16. Three letters: by Alex+Belits · · Score: 1

    SMI

    (Someone, please, write a virus in a System Management Interrupt handler. Then people will start caring about NOT HAVING GIANT SECURITY HOLES IN THEIR SYSTEMS IN THE FIRST PLACE).

    --
    Contrary to the popular belief, there indeed is no God.
    1. Re:Three letters: by lennier · · Score: 1

      SMI

      (Someone, please, write a virus in a System Management Interrupt handler. Then people will start caring about NOT HAVING GIANT SECURITY HOLES IN THEIR SYSTEMS IN THE FIRST PLACE).

      What! Next you will be saying that the USB standard shouldn't auto-install random device drivers and that we should have some kind of removable media devices that would always be perfectly safe to plug in and read because they'd only be a filesystem, even if you found them in the bathroom stall at a LulzSec convention. That'd be madness!

      --
      You are not a brain: http://books.google.com/books?id=2oV61CeDx-YC
  17. Re:BIOS protection by Truekaiser · · Score: 1

    No not that i remember. i DO remember the old bios viruses that would rewrite the bios or otherwise brick the machine. The difficulty of doing so made them not very wide spread. efi on the contrary makes it very easy to have a virus/trojan etc embed it's self in the efi. if efi becomes wide spread then you will not only have to have a windows anti-virus if you run windows. but also a efi anti-virus for all os's.

  18. Offline AV scan and repair? by pidge-nz · · Score: 1

    At first glance, to me this seems straight forward to fix. 1. Go into the BIOS, confirm the boot order is Optical Drive first (very important!). Perhaps even go to the extend not including the HDD in the boot order, if possible. 2. Boot from Windows Recovery CD, clean the MBR 3. Boot from a AV Boot CD (plenty of free ones avaible) to run an offline scan to, um, root out the infection. The AV CD may also be able to fix the MBR. 4. Profit? Problems with above are sourcing clean Recovery CD and AV CD, and that not all machines have an Optical drive to use (e.g. netbook), so you may need to rely on boot from USB, but again that needs the boot order setting correctly to boot from USB. Hardware write protected USB drives are useful here. And "Joe Six-pack" may not have the resources to be able to do the above for himself.

    1. Re:Offline AV scan and repair? by Kittenman · · Score: 1

      Good to see it's not just me having problems with the /. psuedo-code for newlines and such ...

      --
      "The greatest lesson in life is to know that even fools are right sometimes" - Winston Churchill
  19. Re:Good practice anyway by Riceballsan · · Score: 1

    True, though in some cases some do, particularly those with distributions like ubuntu that tend to encourage their users to do a full install to upgrade from version to version every 6 months or so. (admitted I think the current updater will move you up a version, but I recall a time when they didn't). Of course in linux a re-install is extremely painless considering your configurations of just about everything is stored on your home directory, which you shouldn't be formatting, rather then in a complicated registry in which half of your settings will carry over, half will be lost.

  20. Re:Flawed Logic by Vegemeister · · Score: 1

    If he isn't, he should be.

  21. Dos boot disk (usb) by Paracelcus · · Score: 1

    fdisk /mbr

    Or use the mbr utility on the XP install CD.

    Or just use something other than Windows.

    I really am just stating the obvious!

    --
    I killed da wabbit -Elmer Fudd
  22. Re:BIOS protection by Score+Whore · · Score: 1

    I think that's only effective when you are calling the BIOS for disk access (int 19 or int 13, i forget specifically.) If you have your own device driver that accesses the hardware directly that kind of protection doesn't work.

  23. Re:Good practice anyway by MobileTatsu-NJG · · Score: 1

    Keeps them clean and removes a lot of crap (not just viruses, but old unwanted programs).

    I use Portable Apps wherever possible. (I think the address is portableapps.com, I am not affiliated.) Basically they're just apps that are compressed into a self extracting file. You extract them and they just run, no installation needed. This means after a reinstall (or new computer) I still have my browsers with bookmarks, text/script editors, and a handful of other things I use a lot. When I get a laptop or something I just copy the files over to that machine and I'm running over there, too.

    This post is off-topic, but it may help extend the life of your OS's.

    --

    "I like to lick butts!" by MobileTatsu-NJG (#32700246) (Score:5, Informative)

  24. Re:Is reinstall ever overkill? by misexistentialist · · Score: 1

    Most people weren't granted an installation disc, and if with such a precious treasure in hand who knows if Microsoft will be so kind as to bless the installation as "genuine".

  25. Re:a 'gotcha,' when it was misreported to begin wi by 0123456 · · Score: 2

    "'If your system does get infected with Trojan:Win32/Popureb.E, we advise you to fix the MBR and then use a recovery CD to restore your system to a pre-infected state,' said Feng.

    If your recovery CD is pre-infected, then surely you're screwed anyway?

  26. Re:a 'gotcha,' when it was misreported to begin wi by PNutts · · Score: 1

    If your recovery CD is pre-infected, then surely you're screwed anyway?

    Does that mean the plastic they make a CD from is infected?

  27. Re:Good practice anyway by EvanED · · Score: 1

    I haven't used Linux on my home machine much at all for a couple years, but when I used it more I used Gentoo. A bit less than 5 years ago I managed to mess up Portage enough that I couldn't get Emerge to do anything (except complain a lot), so I gave up and reinstalled. It can definitely happen, even if you know your way around pretty well.

  28. Re:Is reinstall ever overkill? by PNutts · · Score: 1

    Most people weren't granted an installation disc, and if with such a precious treasure in hand who knows if Microsoft will be so kind as to bless the installation as "genuine".

    That doesn't make sense and distressing to see on (I guess what used to be) a technical forum. If the OEM doesn't supply recovery discs then they provide a means for you to create them yourself, and yes they are all genuine. If the OEM doesn't do either then you should be concerned about the legitimacy of the OEM. But... One of the things I love about the Internet is that I expect there will be a number of examples posted to prove me wrong. :)

  29. Linkadoddledo. by djl4570 · · Score: 1

    ... and also all links in the thread (which were partly broken before, but now they're completely broken).

    Double right click gives me a context menu in Firefox 5. Right click and middle click work normally in MSIE 9.

  30. why not boot image instead of BOOTREC.exe? by layer3switch · · Score: 1

    according to numerous Windows MBR disassembled reverse engineered blogs states first 300 bytes is the bootstrap executable code pushed into memory by Windows (000h through 012Bh). so in theory, can Microsoft just provide boot image to just boot off USB thumb drive to restore system files (embedded bootstrap files only) and just overwrite first 300 bytes bootstrap code from mbr and call it a day?

    I mean, this is chicken and the egg. You can't download BOOTREC.exe on a computer which seldom comes with installation DVD these days. And you can't restore system files from recovery partition (most likely infected). And you can't just copy clean system files from other clean computer over to your computer because of different Windows digital signature on bootstrap. So what the hell.

    So why can't Microsoft just issue a recovery boot image to begin with instead of just handing out useless BOOTREC.exe and leave customers like a chicken with its head cut off?

    --
    "Don't let fools fool you. They are the clever ones."
  31. Re:Good practice anyway by LordLimecat · · Score: 1

    Reinstalling doesnt remove all viruses:
    *The MBR can be infected, surviving reinstalls. This is the type of infection popureb is, in fact.
    *downloaded drivers may remain infected, as may any other executable content that you neglect to re-download. (Sality is a common virus that seeks out and infects every binary it can find)

    Luckily for you, these two types of virus are incredibly common.

  32. Re:Good practice anyway by LordLimecat · · Score: 1

    Until the portableapps gets hit by sality, that is.

    Im not going to link resources to sality, as the new slashdot wouldnt let you click them anyways. Seriously, how hard is it to keep the website working in at least ONE of the major browsers?

  33. Re:BIOS protection by hairyfeet · · Score: 1

    I think what he is talking about is waaaay back in the old days, we are talking 286/386 old days here, some of the business class boards came with what was known as "BIOS Lock" or something similar. what it would do is keep the BIOS read only so that a BIOS bug couldn't write to it.

    Now I saw a few where that you could turn it on and off from insides BIOS (not sure how that worked, but if you could turn it off I assume the BIOS bug could too) but most would have a jumper on the board. jumper set? no BIOS tweaks for you and no writing for BIOS bug. Of course the downside and why they most likely fell out of favor (along with how big a PITA it was to write a BIOS bug instead of a DOS/WinBug) was that unless you were in corporate where no cards were ever added most add ons back then were fiddly little bastards that required all kinds of IRQ tweaking and other BIOS fiddling, and having to switch a jumper every time something needed fiddling was a PITA.

    As for TFA, how long before the user CAN'T restore, simply because the cheap bastard OEMs use "restore partitions" which the bug should be able to get at? from the first time I saw a restore partition I thought "what bean counting dipshit thought this up" as marking a partition as hidden doesn't magically make it bug proof. All I can figure is that like most criminals malware writers are lazy bastards and haven't bothered cooking up a bug that infects the restore partition the way they infect system restore. But I wouldn't be surprised if in the future using the restore partition simply wipes the user's programs while restoring the malware.

    --
    ACs don't waste your time replying, your posts are never seen by me.
  34. Upgrade not install by Solar-Powered+Rocket · · Score: 1

    YMMV but I've never reinstalled Ubuntu since Feisty Fawn (2007.04). My Debian rolling upgrade cycle, which consists of tracking a mix of testing/unstable, would have gone back longer to turn of the millennium if not for the migration to AMD64. Sadly Debian didn't allow a bootstrap upgrade from i386 to AMD64. Only one problem I had all those years, fixing a bad Grub boot-loader config.

  35. Re:a 'gotcha,' when it was misreported to begin wi by dbIII · · Score: 1

    If you've got a polite, upstanding and well behaved malware writer they will take care not to do anything other than put their single bit of malware on your machine, not look at your files, not install keyloggers and not install port scanners or spambots. do you really think such a beast exists? If you find malware that means YOU CAN'T TRUST IT and almost nothing on your machine can be assumed to be unchanged. Forget the MS PR guy that has been rolled out for a bit of mindless cheering after a technical rep gave good advice which was not mindless cheering - if some random criminal out on the internet has been wandering all over your PC you can't trust anything on it. Anything that could be used as an attack vector on another machine can not be trusted and even those directories full of mp3 files had better be scanned for somehting lurking there before they go anywhere else.

  36. Re:BIOS protection by Runaway1956 · · Score: 1

    "As for TFA, how long before the user CAN'T restore, simply because the cheap bastard OEMs use "restore partitions" which the bug should be able to get at?"

    Saw that, in real life. The wife's first Athlon from Compaq had that restore partition. She got infected, and I tried to fix things for her. It took me a few tries, before I figured out that not only had the virus replicated itself to the system restore points, but had also gotten into that restore partition. The only option was to nuke and reinstall - but she insisted that we allow Compaq to do that.

    Looking back, it seems that sort of crap "support" from vendors pushed me into the Linux world just as much as any problems with Microsoft.

    --
    "Windows is like the faint smell of piss in a subway: it's there, and there's nothing you can do about it." - Charlie Br
  37. Re:Good practice anyway by Predatory+QQmber · · Score: 1

    more like if you don't know your way well enough.
    someday i managed to break portage (screwed up python and more) and half the system for good too but fixed it anyway (at worst, you can find working pre-compiled binaries on net as recovery starting crutch). it only comes down to your skill and patience. my Gentoo survived through 3 HDDs, several MBs and CPUs since its initial installation on old x86_64 AMD-based system. relocation as easy as archiving and extracting everything in another place. x86 CPUs are pretty compatible - once i copied it on Intel-based laptop just for a hell of it and it ran as usual.

    Linux systems run and survive as you able to make them so unless your particular distribution made by random-shit-patching hack-loving short-sighted monkeys but even in that case - it's you who installed it.

    --
    who dares wins
  38. Re:I know times are tough... by rubycodez · · Score: 1

    no way, $50 can buy a lot of groceries for the careful shopper. I use disks until they die (and no, I don't don't lose any data)

  39. Re:Why was my post down-moderated? by goodmanj · · Score: 1

    Can the hero who down-modded it state why on TECHNICAL GROUNDS, "computing-wise", I wonder?

    Maybe because your post reads like the ravings on the label of Dr. Bronner's soap.

    http://web.mit.edu/afs/athena.mit.edu/user/d/r/dryfoo/www/Spritz-yule/bronner.html

  40. Re:Good practice anyway by EvanED · · Score: 1

    more like if you don't know your way well enough. ... it only comes down to your skill and patience.

    Well sure. My point is that it's possible for someone who is pretty well-acquainted with Linux (I consider myself to have been in that category even then) to arrive at a situation where less patience seems to be required in order to do a full reinstall than to make your current system work. This is especially true as a reinstallation actually can be a fair bit less work on Linux because of some *nix culture like isolated config files (instead of registry droppings).

  41. Yet another reason: by crhylove · · Score: 1

    To switch to Linux Mint.

    --
    I hold very few opinions. I hold information based on observation and fact. If you wish to disagree, please use facts.
  42. Re:Good practice anyway by Tablizer · · Score: 1

    OS Installations are only slightly more fun than root-canal and TSA backroom exams.

  43. Re:a 'gotcha,' when it was misreported to begin wi by Billly+Gates · · Score: 1

    That is a wipe in my book

  44. Re:Good practice anyway by Billly+Gates · · Score: 1

    I do all the time. I end up fucking it up quite regularly

  45. Re:That's rich by Tablizer · · Score: 1

    i "-1" you long-time!

  46. Auto-reinstall-OS? by Tablizer · · Score: 1

    Maybe this is a naive question, but why not make the PC be OS-reinstallable at the push of a button? A ROM chip would contain the virgin OS, and if there are problems, you hook a backup device and the OS knows what are not OS files to backup, and then re-installs the OS from the ROM, and downloads the updates, and then copies the data from the backup device.

    I suppose if the OS is corrupt, it could lie about what's not an OS file. However, is MS didn't scatter data files/documents all over the place it would be much easier to know what's data and what's OS.

    Ubuntubuntubuntu anyone?

    1. Re:Auto-reinstall-OS? by Antiocheian · · Score: 1

      Norton Ghost and a partition manager (such as Ranish) can let you do that.

      Also, some laptop manufacturers are including that as an option. Of course the OS is backed up at the hard drive not an expensive ROM chip.

    2. Re:Auto-reinstall-OS? by orange47 · · Score: 1

      I like the idea, but what about bunch of other, custom, programs? unfortunately users have a lot of crap in their startup-sequence they 'need'.
      also, given size of newer windows installations, you'd need huge ROM and they aren't cheap. perhaps price would be ok if you used usb flash type.

    3. Re:Auto-reinstall-OS? by drinkypoo · · Score: 1

      Dealextreme has some really cheap PCI cards for this purpose. You can buy really expensive ones elsewhere, too.

      The backup, however, is stored on the same disk, so it's security by obscurity all over again.

      --
      "You're right," Fisheye says. "I should have set it on 'whip' or 'chop.'"
  47. Re:Good practice anyway by rtb61 · · Score: 1

    I managed to keep both ticking over for over seven years, including cleaning up a couple of windows infections. Best way to keep a windows installation going is to dual boot with Linux and use that Linux boot to do the final repairs and clean up as well as quick simple software backups from the windows partition to the safer Linux controlled partitions.

    Poor old stale piss (XP even M$ hates it ~ now) seems to have survived the years and been reasonably reliable as long as you keep a Linux boot on system for repairs.

    --
    Chaos - everything, everywhere, everywhen
  48. Re:Good practice anyway by rastos1 · · Score: 1

    I reinstall both my Windows desktop and Linux laptop every year. Keeps them clean and removes a lot of crap (not just viruses, but old unwanted programs).

    I feel sorry for you. However I try to balance the statistics by updating/upgrading the same system since something like 2003, when I scrapped my previous system that was maintained since 1996.

  49. Re:I know times are tough... by orange47 · · Score: 1

    new drive? that's a bit lame.. reminds me of story about how infected floppies were shredded at some AV research center.
    if you feel the need to physically destroy the drive to clean it from virus, I'd say try Linux or something.

  50. Re:Is reinstall ever overkill? by Dr_Barnowl · · Score: 1

    I've had instances where I've used the OEM (Dell) supplied install disk, on the original hardware, only for the online activation to fail, and had to ring the activation hotline (which is just a different kind of online activation, because it's a voice robot).

    Who's to say how long it is before the activation system just refuses to allow me to reinstall XP altogether?

  51. Re:a 'gotcha,' when it was misreported to begin wi by vegiVamp · · Score: 1

    No, it refers to a number of OEM's fucktard tendency to give people a 'recovery CD' that reimages the system as it was when they bought it, instead of proper OS install disks.

    --
    What a depressingly stupid machine.
  52. Re:EXACT series of steps to KILL THIS ROOTKIT by TheSpoom · · Score: 1

    You look around. To your NORTH, you see a LARGE WALL OF CAPITALIZED TEXT. You figure that someone got OVEREXCITED in their Slashdot post, and didn't stop to think that it MAKES THEM LOOK LIKE A SPAZ.

    What do you do?

    > set fire to text

    Luckily the text is made of wood, and burns HOTTER THAN THE GRITS ON NATALIE PORTMAN.

    --
    It's better to vote for what you want and not get it than to vote for what you don't want and get it.
    - E. Debs
  53. Reinstall is not needed by tokul · · Score: 1

    Of cause reinstall is not needed. If people reinstall windows, they might confuse windows and linux install cds.

    Somebody at Microsoft skipped security classes again. Reinstall might be not required, but it is still recommended from security point of view.