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Court Rules Sending Too Many Emails Is "Hacking"

An anonymous reader writes "An appeals court has ruled that having people send a company a lot of emails (in this case, a union protesting a company's business practices) qualifies as hacking under the Computer Fraud & Abuse Act. We're not even talking about a true DDoS action here, but just a bunch of protest emails. Part of the problem is that the company apparently set up their email to only hold a small number of emails in their inbox, and the court seems to think the union should take the blame for stuffing those inboxes."

317 comments

  1. Got it wrong in one by arth1 · · Score: 4, Insightful

    The "problem" is that hacking and disrupting services is governed by the same laws, without much distinction. And it is disrupting services if the sender knew about or had reason to know about the limitation of the recipient.

    1. Re:Got it wrong in one by LateArthurDent · · Score: 5, Insightful

      The "problem" is that hacking and disrupting services is governed by the same laws, without much distinction. And it is disrupting services if the sender knew about or had reason to know about the limitation of the recipient.

      No, no it's not. If the limitation of the recipient is an unreasonable limitation, you can't blame the union. If they were using a bot to mass-spam them with the intention of crashing their systems, I'd agree with you. Manual protest e-mails are a valid form of a communication with the company. If we allow considering this "disruption of services", companies will start having crappy e-mail systems on purpose just so they have the option open to sue people.

    2. Re:Got it wrong in one by Psychotria · · Score: 1

      What if the individual senders didn't know or have reason to know about the limitation of the recipient? I know when I send an email I don't think to myself "hmm, I wonder how big their inbox is and if it's full?... Maybe I'd better ring them before sending the email to make sure there's room".

    3. Re:Got it wrong in one by arth1 · · Score: 1

      What if the individual senders didn't know or have reason to know about the limitation of the recipient? I know when I send an email I don't think to myself "hmm, I wonder how big their inbox is and if it's full?... Maybe I'd better ring them before sending the email to make sure there's room".

      But we're not talking about a single e-mail. We're talking about thousands. Would you send someone a thousand e-mails without first checking whether they could receive them, or if you knew they couldn't handle them?

      It's all about intent, and in this case the intent appears to have been to disrupt their service. That's a crime, no matter whether the e-mail server could have been set up better.

    4. Re:Got it wrong in one by HungryHobo · · Score: 2

      It's no different than a letter writing campaign.

      When groups organise one it disrupts service as people have to sift through the piles of envelopes for normal business letters yet that's not illegal.

      You'd just spouting the standard "it's different on a computer" bullshit.

    5. Re:Got it wrong in one by h4rr4r · · Score: 3, Insightful

      Every time you send an email you are checking if they can receive them. Did the mail server sent back 421 or 422 or did it accept the mail?

    6. Re:Got it wrong in one by Anonymous Coward · · Score: 0

      This is not about a person sending thousands of emails, it is about thousands of people sending _one_ email each, and then being punished for it because they committed the crime of being a member of a union.

    7. Re:Got it wrong in one by arth1 · · Score: 2

      No, no it's not. If the limitation of the recipient is an unreasonable limitation, you can't blame the union.

      If they knew about it, and exploited it to cause an outage, yes, I both can and think I should blame them.

      This is slashdot, so an obligatory car analogy:
      If I have told you that the company car has an overheating problem, so please don't drive it at high revs, and you wilfully drive it at low gear until the engine breaks, you are to blame. Whether I should have fixed it or not is irrelevant - you knew about it and wilfully chose to ignore it in order to cause damage.

      Intent is what matters here. Was the Union's intent good? The judge doesn't seem to think so.

    8. Re:Got it wrong in one by Frosty+Piss · · Score: 1

      The "problem" is that hacking and disrupting services is governed by the same laws, without much distinction. And it is disrupting services if the sender knew about or had reason to know about the limitation of the recipient.

      If I size my business related "inbox" to hold no more than 20 emails, should I then be able to have anyone who fills it up arrested and charged?

      Of course not.

      Public facing email "inboxes" should necessarily be very large. As well there are all sorts of filtering technologies for routing incoming email based on content, subject line, sender, just about anything.

      There is no excuse for "email box full" for a business of any real size above mom-and-pop.

      What this company really needed to do was learn to manage their email.

      But it's clear they lodged legal charges as retaliation against the union.

      --
      If you want news from today, you have to come back tomorrow.
    9. Re:Got it wrong in one by fafaforza · · Score: 1

      Every employee has a right to contact an employer. It's the employer's job to have a system to allow for that communication. Has it been shown that each one of these employees used a spam bot? If you have thousands of employees, you should be ready for them to contact you, just as you build a bridge strong enough to support nothing but fully loaded tractor trailers from end to end, as, even though it's an unlikely scenario, it could very well happen. What would you have done if the bridge collapsed, complained that the truck drivers should have ascertained the maximum load of the bridge? It's not their task.

    10. Re:Got it wrong in one by Ngarrang · · Score: 1

      If we allow considering this "disruption of services", companies will start having crappy e-mail systems on purpose just so they have the option open to sue people.

      You mean, more people will switch to Exchange? Bite your tongue!

      --
      Bearded Dragon
    11. Re:Got it wrong in one by Riceballsan · · Score: 1

      What confirms it was intended to disrupt their service. From what I can see it wasn't 1 person sending 1,000 e-mails, it was 1,000 people sending 1 e-mail. By this logic every campaign that has said "Write a letter to your congressman to say you oppose or support ______" is an attempt to disrupt government business. Unless the campaign itself said something like "send as many e-mails as you possibly can to this address" then the campaigns intent was to show how many people were upset.

    12. Re:Got it wrong in one by arth1 · · Score: 1

      This is not about a person sending thousands of emails, it is about thousands of people sending _one_ email each, and then being punished for it because they committed the crime of being a member of a union.

      No, it's about punishing the ones who told them to do it, knowing fully well that it would cause a disruption. Again, the intent is what matters.

    13. Re:Got it wrong in one by _0xd0ad · · Score: 1

      They hired an auto-dialing service.

    14. Re:Got it wrong in one by sjames · · Score: 3, Interesting

      No, *I* wouldn't send them thousands, because that's simply a harassment. However, if I disagree with a company's actions, I might well decide to be one of thousands of people to send them AN email to let them know what I think. It's perfectly valid to ask individuals to let someone (or something in the case of a corporation) know you don't approve of them.

      The intent is to communicate and email is for communication, so there is no abuse happening.

      Here's a good thought experiment, I post in a /. story that everyone should email their congressman and let them know what they think. Did I just "hack" Congress? Am I assaulting the U.S. government? Or am I exercising my 1st amendment rights, participating in a demopcratic government, and urging others to do the same?

      Beyond that, if their email system is such a creaking rust bucket that it can't handle a thousand emails, it was hardly a "sound" system.

    15. Re:Got it wrong in one by Anonymous Coward · · Score: 1

      No it's not. It is about an organized attempt to disrupt business by encouraging members to sent multiple e-mails and hiring an autodialing firm to fil up the company voicemail. Most of he emails were sent thru the union mail server. Company lawyers contacted the union and told them the actions were disruption business.

      The union continued and a lawsuit resulted. The intent was clear to cause harm, not merely to communicate. Fair ruling.

    16. Re:Got it wrong in one by postbigbang · · Score: 4, Interesting

      Then what of the slashdot effect? What really is *normal*? If we post this, then crater their website, are we guilty, too? I think not. If they can't do the normal thing and empty their mailboxes in a reasonable manner, then the onus is on the company. The judge will have his ruling overturned.

      --
      ---- Teach Peace. It's Cheaper Than War.
    17. Re:Got it wrong in one by LateArthurDent · · Score: 1

      If I have told you that the company car has an overheating problem, so please don't drive it at high revs, and you wilfully drive it at low gear until the engine breaks, you are to blame.

      That analogy is equivalent to using a bot to mass spam them, which I already agreed with you would be a real issue. Nobody drives at a low gear for the entire trip. On the other hand, if I'm driving that car normally, and the car breaks down, even if I put it at high revs (reasonably high, not red-lining it) while accelerating during the normal course of my driving, and even if I was warned not to do that, they sure as hell can't blame me for breaking an already defective car.

    18. Re:Got it wrong in one by arth1 · · Score: 1

      The difference is that those who organize letters to your congress critter expects his mail staff to be able to handle the mail. The intent is to have the congie realize that "a lot" of people have an opinion on this, strong enough to pay for a letter, envelope and postage.

      In this case, the Judge seems to think that the Union who organized the e-mails had the expectation that it would cause service disruption, and thus the intent was bad.

    19. Re:Got it wrong in one by Anonymous Coward · · Score: 3, Informative

      The union used an automated mailing system to send thousands of emails to a few email addresses... It wasn't only a bunch of people sending their own emails. Many emails were "threats and obscenities". The company told the union to stop because it was disrupting their service. The union intentionally continued knowing that it would cause the business problems. It wasn't a protest, it was revenge for firing employees.

      Their intent was clear. To disrupt business by hammering the mail servers. That is very similar to a DDOS attack and how it affects a business, (i.e. making resources unavailable).

      If the union had no idea that it would kill the mail server then I would agree. But the Union knew and was first asked to stop before litigation.

    20. Re:Got it wrong in one by scubamage · · Score: 1

      I think it received them. This issue appears to be that valid emails either got lost in the shuffle, disrupting business, or else they maxed out their email storage causing valid emails to get bounced. Either way, unless there was malintent on the part of the union, its no different than receiving a few hundred paper letters and either A) crushing all of the valid mail that's already in the mailbox into an unrecognizable form or B) filling up the mailbox so much that new letters can't fit in anymore.

    21. Re:Got it wrong in one by scubamage · · Score: 1

      Auto-dialing != email spam. You don't dial to send an email.

    22. Re:Got it wrong in one by SmurfButcher+Bob · · Score: 1

      No... your premise demands that the generic public has any rights whatsoever with respect to YOUR hardware. You are under ZERO obligation to facilitate me sending you 50TB of crapflood. In fact, you are under ZERO obligation to facilitate me sending you one single LEGIT byte.

      More appropriate would be that If the action of the sender is a reasonable act, you cannot blame the sender.

      Deliberate mailbombing is not usually considered reasonable. That mailboxes hit quota is of little merit, other than icing on the "impact" cake. Insert Hitler anecdote as needed.

      --

      help me i've cloned myself and can't remember which one I am

    23. Re:Got it wrong in one by hilldog · · Score: 1

      Good point but my question would be what if the barrage of emails were ongoing and almost non-stop? Would that not constitute a willful 'mail bombing' with intent to shutdown their email server? If they are not able to, as you say "empty their mailboxes in a reasonable manner," then the intent is to do harm.

    24. Re:Got it wrong in one by rgviza · · Score: 1

      "intent" is a very important legal concept. hopefully the judge agrees.

      --
      Don't kid yourself. It's the size of the regexp AND how you use it that counts.
    25. Re:Got it wrong in one by pixelpusher220 · · Score: 2

      Then what of the slashdot effect?

      Generally speaking, a /. article involves lots of people doing 1 thing (loading the page) a few times because it isn't loading due to volume.

      The union specifically told people to send emails, multiple emails, keep sending them so that they are overloaded. That's close enough to a DDOS to me. If a spammer told his bot army to send emails to someone such that it crashed their email server, how is that different than this?

      They weren't really trying to get responses. If the union said "Contact the company and ask them X" and people independently did so multiple times, fine it's an employee's right to ask their employer questions. It's a far different story for the union to organize a protest that disrupts business. Striking/picket lines likewise are not allowed to prevent people from accessing the business. Sure they do, but that is clearly illegal.

      --
      People in cars cause accidents....accidents in cars cause people :-D
    26. Re:Got it wrong in one by DeadCatX2 · · Score: 2

      If they were using a bot to mass-spam them with the intention of crashing their systems, I'd agree with you.

      They did in fact use an outside robo-dialer to flood the phone system with voice mails. http://computerfraud.us/articles/can-a-labor-union-be-sued-under-the-computer-fraud-and-abuse-act-for-spamming-an-employer%E2%80%99s-voice-and-email-systems

      --
      :(){ :|:& };:
    27. Re:Got it wrong in one by firex726 · · Score: 1

      Yea, I think this is basically the same thing, just electronic.

      The inbox of both could get stuffed, but you wouldn't see someone getting sued over getting a lot of letters.
      Sure there may be a service disruption, but then there would be too for a letter campaign.

    28. Re:Got it wrong in one by arth1 · · Score: 1

      What confirms it was intended to disrupt their service.

      Apart from hiring an auto-dialler service to fill up voice mail boxes and apart from continuing to send e-mails from the LIUNA server after being contacted and told that it disrupted services, you mean?

    29. Re:Got it wrong in one by Anonymous Coward · · Score: 0

      The company car analogy doesn't work, cuz it would have had to have been stolen first before it could be driven at high speeds causing the overheating issue.
      The thieve would not have known it had an overheating problem.

      Any reasonable laptop manufactured within the last 5 years could be configured as an e-mail server and hold thousands of e-mails without issue.
      Servers would be hundreds of thousands. If it went tits up over a few hundred then it was intentionally misconfigured to cause said outage.

      If said e-mail server were to suddenly get inundated with orders via e-mail, is the company going to sue it's customers for hacking?

      I don't think so.

      Appeal and sue the prosecutor for falsifying charges.

    30. Re:Got it wrong in one by _0xd0ad · · Score: 1

      No, auto-dialing = telephone spam.

      fafaforza asked if they used a spam bot. I don't know if they used a spam bot to send e-mails, but do know that they hired an auto-dialer to make phone calls.

    31. Re:Got it wrong in one by postbigbang · · Score: 1

      Yet there are no standards of behavior for either. You could be slothlike and lead to your own systems crash through inattention.

      OTOH, the union might have intentionally overloaded the email system, causing it to crash. I don't have the evidence needed and am not a judge; rather there are no standards of behavior that would pass the "preponderance of evidence" and "guilty beyond a reasonable doubt" given the info in the post.

      --
      ---- Teach Peace. It's Cheaper Than War.
    32. Re:Got it wrong in one by Anonymous Coward · · Score: 0

      My answer to your example:
      You are engaging in terrorist activity, because criticizing the government in any way or form disrupts the government from doing it's job. 9/11 could have been avoided had the government not been busy responding to critics all the time. Did you think the terrorists would wait until the government was available to deal with them? Of course not, they went ahead with their plan and flew some planes in some buildings.

      6000 people dead because some people said 'hey, let's distract the government from the important task of stopping terrorism, by complaining about George W. Bush'. Keep dissent for campaign periods; once the government is elected, support it, even if you disagree with it, else you're helping terrorism and should be prosecuted for treason.
      National Unity should be protected by the law.

    33. Re:Got it wrong in one by LateArthurDent · · Score: 1

      No... your premise demands that the generic public has any rights whatsoever with respect to YOUR hardware. You are under ZERO obligation to facilitate me sending you 50TB of crapflood. In fact, you are under ZERO obligation to facilitate me sending you one single LEGIT byte.

      Publishing my e-mail address gives the general public the right to send me e-mails. I am under absolutely no obligation to facilitate you sending me 50TB of crapflood, but it's my responsibility to administer my system so that it handle the situation where someone tries. I don't have to receive your 50TB e-mail attachment, but I sure as hell can't sue you for trying to send it to me.

    34. Re:Got it wrong in one by postbigbang · · Score: 1

      Given that goal of cratering their email system, I'd say it appears like malicious behavior, possibly meeting the test of the law for guilt.

      --
      ---- Teach Peace. It's Cheaper Than War.
    35. Re:Got it wrong in one by iamhassi · · Score: 1

      What if the individual senders didn't know or have reason to know about the limitation of the recipient? I know when I send an email I don't think to myself "hmm, I wonder how big their inbox is and if it's full?... Maybe I'd better ring them before sending the email to make sure there's room".

      You can't call them, that's hacking too. FTFA "because it asked members to email and call an employer many times"

      Another source: "The calls clogged access to Pulte’s voicemail system, prevented its customers from reaching its sales offices and representatives, and even forced one Pulte employee to turn off her business cell phone."

      Since you don't know who else is calling or emailing them you could be contributing to "hacking".

      --
      my karma will be here long after I'm gone
    36. Re:Got it wrong in one by Synerg1y · · Score: 1

      And why was the union emailing them in the first place? This is a clear case of slander against the union, I wonder how tech savvy the judge was in the case, were experts brought in? BS cases in the United States are not a myth, that's why we have like 5 layers of appeals and petition courts that people who feel they have been wronged by the system can petition to. In this case, unless it is proven the emails were automated (this is spam and the basis for a ddos attack on an email server) there should be no doubt of the union's innocence, somehow I think they were automated though...

    37. Re:Got it wrong in one by Anonymous Coward · · Score: 0

      But it does establish intent. Once you establish intent, lots of things that you could normally do will contribute to your guilt.

      Also, voicemails are stored on a computer system. Intentionally disrupting that system alone may have been enough to show guilt, but everything taken a whole makes it pretty clear.

    38. Re:Got it wrong in one by Anonymous Coward · · Score: 1

      And then 100,000,000 people all call at the same time to check if the mailbox isn't full and they jam the phonelines. ...then the phone company sues because we sabotaged their phone exchange.

      So, you should send a letter to the phone company to book a timeslot to make the call to check if the e-mail will be okay, but make sure you personally walk down to the post office just in case 100,000,000 people descend on the post office at the same time.

      I wonder if DDOSing a doorway is a felony.

    39. Re:Got it wrong in one by Anonymous Coward · · Score: 0

      No, no it's not. If the limitation of the recipient is an unreasonable limitation, you can't blame the union.

      If they knew about it, and exploited it to cause an outage, yes, I both can and think I should blame them.

      What if a company had a brick&mortar mailbox that only held so many letters and the union had each member send 1 or 2, which caused it to fill up? Should they be blamed then?

    40. Re:Got it wrong in one by Obfuscant · · Score: 1

      Then what of the slashdot effect? What really is *normal*? If we post this, then crater their website, are we guilty, too? I think not.

      What is the intent of posting a website address on /.?

      If you take the opportunity now to post the email address of the company, it would appear your intent is to harass the company, since there would be no clear purpose other than to do that. Yes, you'd be guilty of harassment.

      If, however, the web address of some site is posted as part of a normal article, the intent would be to inform and discuss the subject, not harass the website owner. Of course, nothing would stop someone from actually submitting an article with the intent to harass, but one would hope that the editors would prevent it from appearing.

      If they can't do the normal thing and empty their mailboxes in a reasonable manner,

      What is "reasonable" and "normal" for you doesn't necessarily apply to anyone else. For my mother, for example, "normal" is to check email every few days. For you, you may be online every second of every day and reading and replying to email the moment it appears. "Normal" is somewhere inbetween. And again, if you know of a limitation and do something deliberate ("hey, everyone, send lots of email to the company to complain...") to exceed that known limitation, then what is "normal" is irrelevant. Notice that the example I just used isn't the person sending the email, it is the one who instigates the sending of "lots of email" that is.

      The judge will have his ruling overturned.

      Maybe. Maybe not. And it may be overturned again higher up the ladder. But it is certainly a valid argument that someone who causes damage to someone else by inciting others to perform an action that is known to cause that damage would be liable. For example, if you send a message to create a flashmob of 1000 people to go into a local McDonalds at lunch time, to the point that normal business cannot be conducted, I would expect a judge would accept a suit naming you as responsible in a civil action, even if you didn't bother showing up.

    41. Re:Got it wrong in one by PopeRatzo · · Score: 0

      No, no it's not. If the limitation of the recipient is an unreasonable limitation, you can't blame the union.

      Of course you are right.

      It would be like a company that sold 500,000 laptops only having a one-person support and repair desk, then charging the 8000 people who showed up to get their defective laptops fixed with a crime for "overwhelming the system".

      And charging this union with a crime for sending too many protest emails is just one even on a long history of corporate abuses of workers and unions. In the past, they hired off-duty police to come and bust union members' heads. Today, they hire the legal system to criminalize collective bargaining and union organizing.

      Did you hear the most recent corporate-funded attack on unions and workers? They're pushing the Republicans to pass a bill that would change the way union certification elections are done. They want a law that would allow them to consider every vote that is not cast as a "No" vote. Think about that for a second. If someone doesn't vote, it's considered a "No" vote.

      The corporations that are enjoying record profits will not rest until everyone is working for minimum wage and the minimum wage gets reduced to $3.50/hr. I'm not kidding about that number, either. There are efforts in four southern "right-to-work" states to lower the minimum wage to $3.50/hr.

      And if you think you're exempt from these efforts because you're some important "technology" worker or programmer or systems administrator, you are in denial.

      --
      You are welcome on my lawn.
    42. Re:Got it wrong in one by Anonymous Coward · · Score: 0

      some other details that puts things in perspective:

      "To generate a high volume of calls, . . . [the Union] both hired an auto-dialing service......"

        "....some of the messages included threats and obscenity...."

      "“Four days” into the onslaught, “Pulte’s general counsel contacted” the union and requested that they “stop the attack because it prevented Pulte’s employees from doing their jobs.” Id. When the Union ignored his request, the company filed suit....."

      I had every intention of supporting the union's actions before I dug deeper into this. But now, I'm not so sure. It seems to me like the union in this case is doing the equivalent of using extreme measures to keep people from crossing the picket line. I'm all for legitimate tactics in labor disputes. But when you force a choice on someone instead of trying to win them over, you've lost my support.

    43. Re:Got it wrong in one by hairyfeet · · Score: 1

      Uhhh...no. If you set up your system to royally suck, how would it be the other guy's fault? I've dealt with companies that were so damned stingy that the employee inboxes were 25Mb! I'm sure a single attachment I'd send when they requested a file would be enough to overload and shut off their inbox. is that MY fault? I sure as hell wouldn't have chosen such lame ass inbox policies!

      Now if they were pounding the servers trying to DDoS the system? right there with you. But it seems to me if this is allowed to stand it is just ripe for abuse. if I want to get you in trouble I could just make sure you found out my email address and set my inbox up so it would take a couple of letters to overload it and voila! You are a dirty filthy hacker because you blocked my ability to get email!

      The last thing we need to do is reward companies for having bad practices which is exactly what this is. In this day and age of $50 2Tb drives having someone's inbox shut down because of plain old emails is just lame.

      And what if a congressman decided to do this when he sponsored an unpopular bill? How many of us have clicked on one of those "Send an email to your congressman saying you don't like this!"? Because after reading TFA that is exactly what they did, they asked members to email the company and voice their displeasure. I'd say that is about as protected as one can get, the right to voice your opinion against something you don't believe in. They sure as hell shouldn't be busted simply because the company had a PHB in charge of email.

      --
      ACs don't waste your time replying, your posts are never seen by me.
    44. Re:Got it wrong in one by Anonymous Coward · · Score: 0

      I'll reiterate what he just said:

      Intent is what matters here.

    45. Re:Got it wrong in one by postbigbang · · Score: 1

      Interesting. I hadn't thought of flashmobbing as the crux of civil litigation, but I suppose there's something to that.

      --
      ---- Teach Peace. It's Cheaper Than War.
    46. Re:Got it wrong in one by postbigbang · · Score: 1

      It does beg the question of what are and aren't legitimate tactics. I can see the company's side now that I've pondered this, but also the union's side, which needs to also support their agenda.

      Interesting quandary.

      --
      ---- Teach Peace. It's Cheaper Than War.
    47. Re:Got it wrong in one by Anonymous Coward · · Score: 0

      Key difference here - your car with an overheating problem is not an example of an unreasonable limitation. Now, if I was to say 'please don't use reverse, the gearbox will fall out', now we have an unreasonable limitation.

    48. Re:Got it wrong in one by todrules · · Score: 3, Informative
      To quote from TFA: "Damage alone, however, is not enough for a transmission claim. A defendant must also cause that damage with the requisite intent."

      The brief goes on to explain, in detail, how it comes to the conclusion that LIUNA had the intent to cause damage:

      "The following allegations illustrate LIUNA’s objective to cause damage: (1) LIUNA instructed its members to send thousands of e-mails to three specific Pulte executives; (2) many of these e-mails came from LIUNA’s server; (3) LIUNA encouraged its members to “fight back” after Pulte terminated several employees; (4) LIUNA used an auto-dialing service to generate a high volume of calls; and (5) some of the messages included threats and obscenity. And although Pulte appears to use an idiosyncratic e-mail system, it is plausible LIUNA understood the likely effects of its actions—that sending transmissions at such an incredible volume would slow down Pulte’s computer operations. LIUNA’s rhetoric of “fighting back,” in particular, suggests that such a slow-down was at least one of its objectives. The complaint thus sufficiently alleges that LIUNA—motivated by its anger about Pulte’s labor practices—intended to hurt Pulte’s business by damaging its computer systems.

      LIUNA attempts—but fails—to justify its conduct. Though it maintains that the calls and e-mails are “fully consistent with an ongoing, lawful, organizing campaign” through which it “is attempting [only] to organize Pulte employees,” LIUNA offers no explanation of how targeting Pulte’s executives and sales offices—rather than employees eligible for recruitment—advances its campaign. And an equally, if not more, plausible explanation is that LIUNA intended to disrupt Pulte’s business by bogging down its computer systems."

    49. Re:Got it wrong in one by postbigbang · · Score: 1

      Does picketing slow down a business? Is picketing free speech? How does one picket electronically and what are the characteristics of picketing? What's the intent of free speech to both qualifying employees versus non-qualifying employees? The judge makes no distinction here, except that he finds sufficient cause under the act to find guilt. Where does the NRLB draw its lines for acceptable versus unacceptable behavior? Is a computer operation as valuable as say, preventing or slowing down employees from parking in a company lot?

      I'm still not so sure that the findings are right. Undoubtedly, Pulte has the right to be in business, and LIUNA has the right to organize and protest. Not much good, in terms of boundary definition came from the ruling.

      --
      ---- Teach Peace. It's Cheaper Than War.
    50. Re:Got it wrong in one by SmurfButcher+Bob · · Score: 2

      You certainly can, and certainly would sue - since my sending it would would likely take out your infrastructure for several days, and especially when I refuse to stop it. More especially when you discover that my sending it is a coordinated effort with others, and that WE will repeatedly continue to do this, and that WE will actively compete against any mitigation you attempt, and WE know for a fact that the attachment has no value to you, and WE are doing it explicitly for the purpose of pissing you off. And WE will NEVER stop.

      You'd not sue for money, however; you'd sue for an order to stop it, likely under the CF&Abuse act, so that if I don't stop, I now have a problem with a pissed off Judge.

      You likely missed the part about the union firing up a mass of autodialers to crapflood the phone lines over this same time period, and the email crapflood was simply another facet of this campaign, with the same goal, knowledge, and intent.

      Your claims are valid for the context you're imagining. However, that context has nothing to do with this Union's actions.

      --

      help me i've cloned myself and can't remember which one I am

    51. Re:Got it wrong in one by Cederic · · Score: 1

      In this day and age of $50 2Tb drives having someone's inbox shut down because of plain old emails is just lame.

      The cost of email storage is significantly higher than the price of a retail storage disk. Particularly if you want resilience, backup, regulatory compliance, performance, availability and support.

      Not that I can actually find any 2Tb drives for $50..

    52. Re:Got it wrong in one by Anonymous Coward · · Score: 0

      Thank you for contacting the Complaints Department.

      We should contact you about this matter in due time.

      NOTE: Please note that our inbox is only 4 MB in size. Due to this, if you send us any more e-mails about this matter, you will be charged under the Computer Fraud & Abuse Act. Thank you!

    53. Re:Got it wrong in one by todrules · · Score: 1

      Picketing can slow down a business. There are actually laws that prohibit picketers from obstructing the entrance to a business, and even from using threatening and abusive words. It sounds like this "electronic picket" violated both of those, so even in the "real world," they would've had some problems.

    54. Re:Got it wrong in one by Anonymous Coward · · Score: 0

      It's not a fair ruling. It's fucking stupid. People have campaigns all the time which involve lots of people sending in letters and phone calls to flood the recipient in order to make the point. The fact that this was an email system is irrelevant and to treat it any different is fucking stupid. But hey, this is Slashdot where hypocrisy reigns.

    55. Re:Got it wrong in one by Obfuscant · · Score: 1

      Nobody drives at a low gear for the entire trip.

      And, until instructed to do so by the union leadership, nobody sent multiple mass emails to the company executives.

      On the other hand, if I'm driving that car normally, and the car breaks down, even if I put it at high revs (reasonably high, not red-lining it) while accelerating during the normal course of my driving, and even if I was warned not to do that, they sure as hell can't blame me for breaking an already defective car.

      Yes, they can. You broke the rules they put on the use of their vehicle, and did it knowing that your action was likely to cause further damage.

      If you go to a library and borrow a book, and they tell you that the binding is fragile and the paper old so please do not splay the pages out to make photocopies, and you run over to the photocopy machine and in the process of making ten copies of the entire book you destroy it, guess who is going to pay for replacing that book? The answer isn't "the library".

      If the same library has a display of an old document, and the signs say "no drinks or food in the display area", and you walk up to the document and spill your Slurpie all over it, who is responsible, you for ignoring the signs, or the library for not keeping the document locked up where you can't get to it?

    56. Re:Got it wrong in one by HarrySquatter · · Score: 1

      The difference is that those who organize letters to your congress critter expects his mail staff to be able to handle the mail.

      I've never seen such an assumption being made. The whole point of a letter writing campaign is to flood their office with mail to show how many people are in support or against some issue. You're just making up bullshit up to justify what is perfectly fine in one case but *zOMG* when a computer is involved it is now somehow bad.

    57. Re:Got it wrong in one by Hognoxious · · Score: 1

      If I have a really tiny mailbox (I mean the physical kind, that cartoon cats run into with hilarious consequences) than is anyone sending me a letter guilty of burglary?

      --
      Confucius say, "Find worm in apple - bad. Find half a worm - worse."
    58. Re:Got it wrong in one by Frosty+Piss · · Score: 1

      somehow I think they were automated though...

      Well, automated in what respect? Many organizations have features at their Web sites to allow members to send canned messages with thieir names, and many organizations have opt-in probrams where they send stuff to politicians in their member's names.

      As long as the member explicitly approved the use of their name on the offending email, it should be permitted as a matter of free speech.

      --
      If you want news from today, you have to come back tomorrow.
    59. Re:Got it wrong in one by s73v3r · · Score: 1

      Doesn't change that their car was defective from the moment they sold it to you.

    60. Re:Got it wrong in one by nitehawk214 · · Score: 2

      What would you have done if the bridge collapsed, complained that the truck drivers should have ascertained the maximum load of the bridge? It's not their task.

      Sure it is. They simply need to drive progressively heavier trucks over the bridge until it collapses. Then rebuild the bridge to the exact specifications, and post the weight of the heaviest truck to survive.

      Its quite simple, Calvin.

      --
      I'm a good cook. I'm a fantastic eater. - Steven Brust
    61. Re:Got it wrong in one by Hognoxious · · Score: 1

      Well the people who actually turned up couldn't be held liable - anyone who participates in anything as mongtarded as a flashmob should get an automatic dismissal on grounds of insanity.

      --
      Confucius say, "Find worm in apple - bad. Find half a worm - worse."
    62. Re:Got it wrong in one by s73v3r · · Score: 1

      Which is still completely unwarranted. If they had told them all to write paper letters, and then their physical mailbox filled up, meaning that legitimate business mail didn't get through, would you still blame them?

    63. Re:Got it wrong in one by s73v3r · · Score: 1

      I don't think it's reasonable to expect me to know the email handling capabilities of everyone I send email to.

    64. Re:Got it wrong in one by Anonymous Coward · · Score: 0

      This would be the same as a street protest in front of a company. Would it be true too if they mailed letters that bogged down their mail department? I would think this is guarenteed free speach under the First Amendment. The whole point of peaceful protest is to have an impact. What about a boycott of the companies products, would that be hacking? I think the court got it wrong, mostly on what is protected and who is to blame for a lame email service

    65. Re:Got it wrong in one by Anonymous Coward · · Score: 0

      No, the problem is that the legal system is based on which lawyer has the better argument, not the technically correct one.

    66. Re:Got it wrong in one by mdielmann · · Score: 2

      Was the Union's intent good? The judge doesn't seem to think so.

      On the other hand, was the corporation's intent good? If a suggestion box had a stack of standard 3" x 5" cards by it, and the slot to insert the comment card was 2" wide, and the space inside the box was 3" x 3" x 1" deep, would you get the impression that the company wasn't interested in your suggestion?

      If the company has feeble and ridiculous capacities for its size, then maybe they need to beef up their systems before whining about other people breaking them.

      ...And this is why I try to avoid generalities. I didn't expect there to be a day when I would be defending a union's actions.

      --
      Sure I'm paranoid, but am I paranoid enough?
    67. Re:Got it wrong in one by Genda · · Score: 2

      There are two distinctly separate issues here.

      The first is regarding the rights of corporations vs everyone else. If the court system has degenerated into a rubber stamp to give corporations whatever they want effectively criminalizing anyone who isn't a corporation, then we have some serious problems here and they need to be address with velocity and extreme prejudice.

      The other is a technical issue involving a broken service being used by the corporation. Intent is one of those things that is hard to determine, and without solid evidence like "A witness overheard a conversation..." or "The union employed ex-employees to find the vulnerability..." one must look at a reasonable expectation. If the corporation created a means for traffic, such that reasonable use of that means caused it to fail, then the corporation has no expectation of winning this case, because the union did nothing exceptional or in this specific case unreasonable, ie. no apparent act of malice.

      If my front yard ends up filled with hazards and imminent disasters, either intentionally or through neglect, and the mailman trips and breaks a decrepit lamp post or falls into my flower patch, the mailman is not liable. There was no malice in his actions, in fact he had reasonable expectations to the contrary and the vulnerability was a product of my irresponsible or inappropriate behavior. The only exception to this is if I can prove unequivocally that the mailman willfully and with full knowledge damaged my yard, and with evidence that I created a hazardous environment already acknowledged, that's going to be a really tough stretch.

    68. Re:Got it wrong in one by Anonymous Coward · · Score: 0

      Exchange would have handled the load fine. They clearly were not using it.

    69. Re:Got it wrong in one by edumacator · · Score: 1

      I'm guilty. I remember my first automated email script. I forgot to advance the recordset on a loop function. I sent myself 10,000+ emails. Thank God I was the first name in the table. My boss was next.

    70. Re:Got it wrong in one by mdielmann · · Score: 1

      And how many individually stamped postcards from thousands of individuals count as harassment? We're now one step from outlawing letter-writing campaigns. How else shall the masses make it known to the powers that be (corporate and government) that we are displeased? We already can't protest meaningfully (feel free to wave your signs and shout your slogans from behind this 10 meter wall, conveniently located out of earshot of the G20 delegates), and we can't send emails en masse (if the hardware/software can't handle it, which I expect will now be the norm), based on your statements and this interpretation of the CF&A. So, shall we wander through the phone system's voice menu hell, or send a postcard complaining, while those haven't yet been criminalized?

      --
      Sure I'm paranoid, but am I paranoid enough?
    71. Re:Got it wrong in one by Anonymous Coward · · Score: 0

      Then what of the slashdot effect? What really is *normal*? If we post this, then crater their website, are we guilty, too? I think not. If they can't do the normal thing and empty their mailboxes in a reasonable manner, then the onus is on the company. The judge will have his ruling overturned.

      Is your objective in participating in "the slashdot effect" to crater the website, or to actually read it? You appear to ignore the entire scienter requirement for an offense.

      From the opinion:

      [A]lthough Pulte appears to use an idiosyncratic e-mail system, it is plausible LIUNA understood the likely effects of its actions—that sending transmissions at such an incredible volume would slow down Pulte’s computer operations. LIUNA’s rhetoric of “fighting back,” in particular, suggests that such a slow-down was at least one of its objectives. The complaint thus sufficiently alleges that LIUNA—motivated by its anger about Pulte’s labor practices—intended to hurt Pulte’s business by damaging its computer systems.

      The judge will have his ruling overturned.

      "This judge" is a three judge panel of the Sixth Circuit Court of Appeals. An en banc panel or the Supreme Court might decide to grant a hearing, but it's not bloody likely.

    72. Re:Got it wrong in one by Obfuscant · · Score: 1

      Doesn't change that their car was defective from the moment they sold it to you.

      If you work for a company that forces you to BUY the company car just so you can drive it on company business, you are a moron.

      If you are referring in any way to the analogy being used here, nothing was sold to you. You were allowed to use the company car for work and told that it had a problem with the engine and you were not supposed to drive it at high RPM. You then went out and deliberately drove it in first gear for everything you did. Yes, nothing changes the fact that the car had a problem, but it was running when you started using it and you deliberately violated the company instructions on how to use it. That makes you liable for it not working anymore.

    73. Re:Got it wrong in one by Anonymous Coward · · Score: 0

      "Then what of the slashdot effect? What really is *normal*? If we post this, then crater their website, are we guilty, too? I think not."

      I don't know. But apparently intent matters.

      BTW, strictly for information reasons, Pulte Home's website is at http://www.pulte.com/.

    74. Re:Got it wrong in one by Anonymous Coward · · Score: 0

      What do you mean AWAY from exchange?! Wouldn't it result in more people adopting Slotus Blotes...

    75. Re:Got it wrong in one by postbigbang · · Score: 1

      When you click, do you consider cratering the site? If it's cratered, do you feel guilty? Did you think you might crater it? There are no standards for these intentions.

      And a further read of the post (I'm guilty: I scanned) says that the appeals court seemed to weight a lot more than I had thought. Will it go higher? Who knows? Not a lot of issues were settled, but the court wasn't asked to address several items that might have produced salient criteria to understand their thinking.

      --
      ---- Teach Peace. It's Cheaper Than War.
    76. Re:Got it wrong in one by Danse · · Score: 1

      The union specifically told people to send emails, multiple emails, keep sending them so that they are overloaded. That's close enough to a DDOS to me.

      I haven't seen any evidence that that's what they stated the overloading of servers as a goal. Is there some evidence of that? From what I read, they asked people to "fight back" by calling and emailing them and complaining, not by crashing their servers. I can see them wanting to generate a high volume, but that's true of any protest.

      --
      It's not enough to bash in heads, you've got to bash in minds. - Captain Hammer
    77. Re:Got it wrong in one by Anonymous Coward · · Score: 0

      Don't forget on the Internet you pay for postage and the envelope when you pay your ISP at the end of the month and the hardware manufacturer / OS / Mail client provider for the remainder. Email is not free, it is very inexpensive but in no means free.

    78. Re:Got it wrong in one by hairyfeet · · Score: 1

      I know that if you want all of the above it will cost more, but not enough to be royally stingy and give users a lousy 25mb in this day and age!

      As for finding drives i'm afraid to quote a popular meme "ur doin it wrong". You see what you need to do is get on the "triple threat" as I call them mailing list, that is Tigerdirect,Newegg, and Amazon. if you really want to get a shot at all the deals I'd throw surpluscomputers and Starmicro into there, just to be sure. my PC has a 1Tb Samsung Ecogreen for the OS that was $35 and the 2Tb Ecogreen was $54 with code, but I said fuck it and used the savings to extend the warranty.

      You get the flyers from those 5 you can get really really REALLY cheap gear. I'm waiting on the final piece to build a spare quad core PC for my dad. the cost? $199 at tigerdirect for the whole kit minus OS. We are talking Athlon X4 630 (nice chip, I've built a few using it and it is sweet), 4Gb of DDR 3 RAM, 500Gb HDD, Coolermaster CPU fan, Lite On 24x SATA DVD burner, and a nice black office style box with 500w PSU to put it in. I just ordered a nice 21 inch flat panel for my oldest, the cost? $99 with shipping. We are talking full 1080p with HDMI, DVI, and D-Sub.

      There are some really dirt cheap deals to be had out there right now, but nobody advertises them on their front pages. you really have to get the flyers and keep an eye on them (I check once a day) to catch the super cheap gear. Hell I have a half a dozen customers that send me "wish lists" of gear they want and then if I spot a steal I shoot them a link and they give me a finder's fee plus pay me to install it. they get cheap gear, I get a little extra cash, it all works quite nicely.

      --
      ACs don't waste your time replying, your posts are never seen by me.
    79. Re:Got it wrong in one by Antony-Kyre · · Score: 1

      Didn't Obama tell people to contact their members of Congress which caused the House site to go down or something?

    80. Re:Got it wrong in one by arth1 · · Score: 1

      No, but if you tell them to stop e-mailing you because it's causing a disruption of service (or without any reason, really), and you persist, then they have a case. A very good one.

      And that's exactly what happened here.

    81. Re:Got it wrong in one by arth1 · · Score: 1

      Publishing my e-mail address gives the general public the right to send me e-mails.

      You're wrong - it's an invitation to send you e-mail that might be of interest to you, but not an invitation for mailbombing.
      And even if you were right, in this case it was the unpublished e-mail addresses of three executives.
      So, what was your point again?

    82. Re:Got it wrong in one by Obfuscant · · Score: 1

      If the company has feeble and ridiculous capacities for its size, then maybe they need to beef up their systems before whining about other people breaking them.

      The system is "feeble and ridiculous" only when hundreds of people are sending thousands of emails each over a few day period. And the same for voicemails.

      Even if it took only five seconds each to determine an email was crapmail and delete it, if ten people send you a thousand emails each, thats ten thousand emails to wade through, and it would take 50,000 seconds to deal with. There are 86,400 seconds in a day. Eight hours has only 28,800 seconds. What you are trying to justify is something that will take each employee involved almost two days of work for each day of crapmail coming in. Doing NOTHING but dealing with the crapmail. Nothing else.

      Not to mention that I don't know of any email client that would be graceful in dealing with ten thousand emails a day, and we are ignoring completely the issues of bandwidth and CPU processing for those incoming emails.

      Now imagine that a hundred people are sending you just ten voicemails on your cellphone each day. A thousand voicemails. Keep in mind that this infrastructure is NOT provided by the company being attacked, but by the cellphone provider. Maybe fifteen seconds each to deal with them and the voice menus, that's fifteen thousand seconds a day just dealing with voicemail. More than four hours a day of non-stop cellphone use. It doesn't matter if you have an unlimited plan, there is a physical limit for what one person can do on a cellphone.

      I don't think there is any way to justify this attack. What others have said is that the union doesn't represent anyone at that company, and it certainly isn't trying to organize anyone there by sending executives a ton of crap. They're trying to punish the company for their "practices", and they have zero standing to do that because they aren't involved in any way with that company.

      I didn't expect there to be a day when I would be defending a union's actions.

      I fully expected the knee-jerk "companies are bad, unions are good" reaction from many /. readers. No matter what the union does, it's against a company, so it must be good.

      Just reading the summary should tell you that. The judge didn't decide that "too many emails is hacking". He decided that a lawsuit could proceed to make a finding of fact whether or not an action was a violation of the computer FRAUD and ABUSE act. Maybe it is, maybe it isn't, but all the judge said was "let's adjudicate the matter and see". And "hacking"? No, probably not "hacking", but I'd certainly call email and voicemail bombs to be abuse. If you are deliberately overloading a sales phone line with crap in order to punish a company, then you are probably also committing fraud. You aren't a customer, but you are pretending to be one when you call the sales number. Or send email to the sales address.

    83. Re:Got it wrong in one by arth1 · · Score: 1

      It isn't, but it's reasonable that if you know the e-mail capabilities of those you send thousands of e-mails to, you take that into consideration.

      In this case, the intent was clear - to mail bomb the mail servers and voice mail system to disrupt the company. Organized by a person who had been fired by the same company, and reasonably could be expected to hold a grudge. What's unreasonable is to act out on that grudge.

      This guy gives unions (which I am all for and hold in high regard) a very bad name, and I don't feel sorry for him for now having made himself unemployable.

    84. Re:Got it wrong in one by Anonymous Coward · · Score: 0

      Your MUA sends directly to the recipient MTA? Or do you use your ISP's MTA?

    85. Re:Got it wrong in one by scot4875 · · Score: 1

      The union specifically told people to send emails, multiple emails, keep sending them so that they are overloaded.

      So I'm guessing that if the union had encouraged them to send regular snail mail to overload their capacity to deal with it, you also think that should be "hacking" somehow?

      --Jeremy

      --
      Jesus was a liberal
    86. Re:Got it wrong in one by ATMAvatar · · Score: 1

      The email was predominantly coming from the union's mail servers. It isn't hard to set up rules to route all email coming from *@whinyunion.org somewhere else or just block it altogether.

      --
      "They that can give up essential liberty to obtain a little temporary safety deserve neither liberty nor safety."
    87. Re:Got it wrong in one by pixelpusher220 · · Score: 2

      They used an auto-dialer to bombard the phone system.

      from linky:

      (1) The union “instructed its members to send thousands of e-mails to three specific Pulte executives;
      (2) many of these e-mails came from . . . [the union’s] server;
      (3) . . . [the Union] encouraged its members to “fight back” after Pulte terminated several employees;
      (4) . . . [the union] used an auto-dialing service to generate a high volume of calls; and
      (5) some of the messages included threats and obscenity. And although Pulte appears to use an idiosyncratic e-mail system, it is plausible . . . [the union] understood the likely effects of its actions–that sending transmissions at such an incredible volume would slow down Pulte’s computer operations. . . .
      [The Union’s] rhetoric of “fighting back,” in particular, suggests that such a slow-down was at least one of its objectives. Id. at *6.

      It's pretty clear the 'intent' here was to disrupt them, not to prove a point. And preventing the business from operating (which is entirely separate from a strike) *is* illegal. you can picket outside but you can't block access...which is what they did here.

      --
      People in cars cause accidents....accidents in cars cause people :-D
    88. Re:Got it wrong in one by pixelpusher220 · · Score: 1

      Since little in the internet compares to the 'real' world because of 'scarity' your analogy fails. The phone calls do compare and since they used an auto-dialer to bombard the company's phones, yes it's illegal.

      --
      People in cars cause accidents....accidents in cars cause people :-D
    89. Re:Got it wrong in one by Pranadevil2k · · Score: 1

      I don't see much distinction between the union saying "Send lots of protest emails to X" and any given person asking a group to "Write your congress critter." The clear intent is to voice an opposing opinion to whatever X did, and show that there are large numbers of people who care deeply about the issue in question.

      Regarding most of the emails coming from the union servers, that could be the union maliciously attacking the company... or it could be the union providing the use of their server for employees to protest anonymously. Who's to say without further discovery?

      I do agree that spam mailing/calling their sales lines was a pretty shitty thing to do, though.

    90. Re:Got it wrong in one by Anonymous Coward · · Score: 0

      so, their is now a definition for "Second degree Hacking"?

      ie: unintended hacking, just like first and second degree murder.

    91. Re:Got it wrong in one by Anonymous Coward · · Score: 0

      When the hell does "plausible" and "suggests" translate into sufficient proof?

      There's no way for them to know the e-mail boxes size.

      I work at ubercorp; If a few thousand people e-mail an execs e-mail over the course of a day to protest in a union, and each person sends a couple e-mails a few times, this is not DDOS or abuse of the system. If we write the exec 100,000 letters and ensure the truckload is dumped on their driveway on the same day, am I therefor liable for the time spent sorting the mail to find the bills and personal letters? What if USPS stops moving the mail for a week or two? If 10,000 people get outside of your house and protest there, and you are afraid to leave, is that illegal, too?

      This judge is being a dick and ought to be disbarred for a serious abuse of the law.

    92. Re:Got it wrong in one by SmurfButcher+Bob · · Score: 1

      You might consider installing a carbon monoxide detector near whereyou're sitting. You're actually suggesting that individual people sending a single post card or single e-mail is EXACTLY the same as people in a coordinated group, EACH sending several thousand emails to impede function.

      >> and we can't send emails en masse (if the hardware/software can't handle

      Nevermind, I see what you did, there! Way to change reality to suit your position.

      --

      help me i've cloned myself and can't remember which one I am

    93. Re:Got it wrong in one by WorBlux · · Score: 2
      And what if it is overheating because the thermastat is stuck partially shut and your employer was too miserly to fix it? Contributory negligence is a defense. Why didn't IT setup a sane amount of data for emails, or include a graceful failure mode where e-mails less than a week old would be buffered, or a whilelist of customer and official employee addresses that would always make it through?

      Anyways people really need to read the freaking order. The order of dismissal was only reversed in part. It found that the email were in fact damaging (one of the remanded parts), but because no claim was made that authorized use was exceeded. Not making such a claim, the order of dismissal was affirmed. Also some things about labor activity and competing state/federal jurisdiction, but it's not as relevant.

    94. Re:Got it wrong in one by dave87656 · · Score: 1

      So, if I send a letter to you and you are on vacation, knowing that you probably didn't get someone to empty your mail every now and then, is that a criminal offense? Seems odd.

    95. Re:Got it wrong in one by Danse · · Score: 1

      The calls aren't what supposedly violated the law here though, so that's not relevant. The instructions to send thousands of emails sounds perfectly legitimate, as this is the same thing that countless organizations do all the time. It's how they show that lots of people are mad and care about whatever the issue is. I surely wouldn't expect mere thousands of emails to cause havoc with a company's mail system. That's actually rather ridiculous. In this case it only did so because they apparently had it configured in a way that would be highly likely to suffer service problems from receiving mere thousands of emails.

      I still don't see anything more than assumptions and conjecture to support your claim of intentional overloading of their mail system. I'm not saying that they definitely didn't have that intention. I'm just saying that you haven't provided any real evidence that they did. Presumed innocent and all that.

      --
      It's not enough to bash in heads, you've got to bash in minds. - Captain Hammer
    96. Re:Got it wrong in one by Kazoo+the+Clown · · Score: 1

      Picketing has beem rendered largely ineffective by the advent of shopping malls and of course, the internet. You cannot picket on private property or on the streets, so at a mall the best you can do is picket at the entrance to the parking lot, which undermines the action because it is shared by all the stores in the mall.

    97. Re:Got it wrong in one by Anonymous Coward · · Score: 0

      According to your theory I could limit my inbox to 1gb and then file charges against the first person who sent a message that busted this limit. This is preposterous. Secondly, the courts in the US are successively whittling away at the people's right to free expression. This is another example of denying protest against corporations and giving the corps a pass on any responsibility to act responsibly towards its customers and prospective customers. It is difficult to tell, in this case, if the judge is simply ignorant or is exercising a philosophical pro-corporate interpretation of the law.

    98. Re:Got it wrong in one by Anonymous Coward · · Score: 0

      The calls aren't what supposedly violated the law here though

      Um, no, random idiot blogger might have thought the e-mails were the only problem but if you read the actual ruling everything was all factored into it like any sane person would expect.

    99. Re:Got it wrong in one by Cederic · · Score: 1

      In the UK even the deals don't get that low :(

    100. Re:Got it wrong in one by h4rr4r · · Score: 1

      I run my own mailserver. My MUA sends to my MTA which send to their MTA.

      I do not and would not use my ISPs mailserver.

    101. Re:Got it wrong in one by Danse · · Score: 1

      Um, no, random idiot blogger might have thought the e-mails were the only problem but if you read the actual ruling everything was all factored into it like any sane person would expect.

      They are two separate systems, and whether one or the other might be considered as an attack, the effects would have to be considered on a system by system basis. I can understand their phone system being tied up, as that happens all the time, simply due to the nature of the phone system. Robocalls, while regulated in some places, are generally not illegal uses of the phone system. Both email and phone methods were making authorized uses of the systems, so the court correctly found that they were not violating the law.

      --
      It's not enough to bash in heads, you've got to bash in minds. - Captain Hammer
    102. Re:Got it wrong in one by Danse · · Score: 1

      You're wrong - it's an invitation to send you e-mail that might be of interest to you, but not an invitation for mailbombing. And even if you were right, in this case it was the unpublished e-mail addresses of three executives. So, what was your point again?

      Whether it's published or not, it's a publicly-accessible email address. There's simply no law such as you're describing. It doesn't exist. The court ruled this way as well. They made authorized use of the system.

      --
      It's not enough to bash in heads, you've got to bash in minds. - Captain Hammer
    103. Re:Got it wrong in one by Danse · · Score: 1

      You might consider installing a carbon monoxide detector near whereyou're sitting. You're actually suggesting that individual people sending a single post card or single e-mail is EXACTLY the same as people in a coordinated group, EACH sending several thousand emails to impede function.

      If it's a coordinated campaign by millions of people to send their complaint by postcard, what law would it violate, exactly? I don't know of one, and the court in this case apparently didn't know of one that they were violating by sending the emails either. I don't think there is such a law.

      You put your server on the public internet to receive email. You get email pertinent to your business, namely complaints from employees or former employees, or customers. Under the law that you're imagining, I could sue people simply for sending me email that I didn't like. Maybe The Consumerist tells people about some crappy product I'm selling and posts an email for my company so that my customers can contact me to complain. I can sue them? I'm seriously glad we don't (yet) live in a world where the law and the courts agree with you.

      --
      It's not enough to bash in heads, you've got to bash in minds. - Captain Hammer
    104. Re:Got it wrong in one by Danse · · Score: 1

      That should have read "The district court ruled this way as well." Not referring to the CoA ruling.

      --
      It's not enough to bash in heads, you've got to bash in minds. - Captain Hammer
    105. Re:Got it wrong in one by Danse · · Score: 1

      The union continued and a lawsuit resulted. The intent was clear to cause harm, not merely to communicate. Fair ruling.

      I still haven't seen real evidence that the intent was to cause harm. The intent seems to have been to communicate the level of outrage by the employees by letting them send as many emails as they wanted to. As near as I can tell from the articles, each of those emails was sent by an individual, even though each individual was likely sending multiple emails. They were not just being cranked out by the millions like a spam server does. Seems like a legitimate use of a publicly accessible email system. I'm still rather amazed that their system was impared by this. I think they need to hire a sys admin that knows how to configure their email servers.

      --
      It's not enough to bash in heads, you've got to bash in minds. - Captain Hammer
    106. Re:Got it wrong in one by Danse · · Score: 1

      They did in fact use an outside robo-dialer to flood the phone system with voice mails. http://computerfraud.us/articles/can-a-labor-union-be-sued-under-the-computer-fraud-and-abuse-act-for-spamming-an-employer%E2%80%99s-voice-and-email-systems

      As long as they did it in compliance with federal and state laws, then I don't see a problem with it. If they didn't, then that's the law that they should be pursuing them under, not some computer crime law. If they were in compliance, then I don't think they really have a case.

      --
      It's not enough to bash in heads, you've got to bash in minds. - Captain Hammer
    107. Re:Got it wrong in one by Danse · · Score: 1

      No, auto-dialing = telephone spam.

      fafaforza asked if they used a spam bot. I don't know if they used a spam bot to send e-mails, but do know that they hired an auto-dialer to make phone calls.

      There are laws to cover that. Using the computer crime law seems inappropriate since there are already state and federal laws that are specifically targeted at robocalls. Such calls are legal if they comply with those laws.

      --
      It's not enough to bash in heads, you've got to bash in minds. - Captain Hammer
    108. Re:Got it wrong in one by DeadCatX2 · · Score: 1

      You raise an excellent point about being in compliance with the law. And the robodialer is would probably be unrelated to the email CFAA charges. However, I have to wonder...if they were willing to robodial, whose to say they didn't sign up the email addresses on some high-volume spam lists? Not that you could really prove it, but it definitely lowers the ethical bar IMO.

      --
      :(){ :|:& };:
    109. Re:Got it wrong in one by Danse · · Score: 1

      You raise an excellent point about being in compliance with the law. And the robodialer is would probably be unrelated to the email CFAA charges. However, I have to wonder...if they were willing to robodial, whose to say they didn't sign up the email addresses on some high-volume spam lists? Not that you could really prove it, but it definitely lowers the ethical bar IMO.

      Given the apparently lousy email servers and poor configuration, it doesn't sound like it would take much at all to flood them anyway. A few hundred pissed off employees sending multiple emails would probably be more than sufficient. I wouldn't speculate about any other tactics since none were even alleged by the company.

      --
      It's not enough to bash in heads, you've got to bash in minds. - Captain Hammer
    110. Re:Got it wrong in one by Anonymous Coward · · Score: 0

      They clearly were in violation of that law, also:

      Unless the recipient has given prior express consent,
      The solicitor must maintain a "Do Not Call" (DNC) list, which must be honored for 5 years.
      Solicitors must provide their name, the name of the person or entity on whose behalf the call is being made, and a telephone number or address at which that person or entity may be contacted.

      If you call me to solicit something, you must be prepared to give me your real name, your address or telephone number, and if I've told you to stop and you call me again any time within the next 5 years you'll be having an encounter with police shortly.

      Furthermore, it is illegal under the TCPA to make calls with an automatic telephone dialing system to someone's cell phone, or to tie up more than 2 lines of a business with automated calls simultaneously. Both of which prohibitions the union no doubt violated as well.

      that's the law that they should be pursuing them under, not some computer crime law

      And why not? They violated the CFAA: "Whoever ... knowingly causes the transmission of a program, information, code, or command, and as a result of such conduct, intentionally causes damage without authorization, to" "a computer ... which is used in interstate or foreign commerce or communication". The CoA ruled that the union knew that the volume of information would be harmful, and it reversed the district court's dismissal of the lawsuit. And they specifically targeted the sales department, which indicates that they were trying to interfere with the business's ability to function.

    111. Re:Got it wrong in one by Anonymous Coward · · Score: 0

      Here's a good read as to what the union was up to:

      http://computerfraud.us/articles/can-a-labor-union-be-sued-under-the-computer-fraud-and-abuse-act-for-spamming-an-employer%E2%80%99s-voice-and-email-systems

      They were "fighting back" and were (likely) more damaging to their voice mail system than their email system. So, this isn't just about emails - Slashdot likes to redact info for the sake of clicks.

      Finally, this ruling IS completely dependent on the apparent intention of the Union - which was, indeed, malicious.

      No surprise - look at how certain Verizon employees, and union members, have sabotaged Verizon services over the last week or so.

    112. Re:Got it wrong in one by Obfuscant · · Score: 1

      It isn't hard to set up rules

      For you, maybe. Not everyone is so computer literate. Are the computer illiterate just supposed to put up with crapmail floods and do nothing? "Oh, ok, I don't know how to filter out ten thousand emails automatically, so I'll just sit here all day doing it manually and say nothing..."

      route all email coming from *@whinyunion.org

      The article said it came from the servers, not that it had a from address with the union domain name.

      And, of course, once those ten thousand emails are in your inbox, the rules that would block them from getting there won't help. If they all come from different addresses, which any halfway intelligent crapmail flooder would do, you can't even filter the mailbox itself.

      Why are so many people going so far into left field to defend this union's abuse?

    113. Re:Got it wrong in one by Danse · · Score: 1

      If you call me to solicit something, you must be prepared to give me your real name, your address or telephone number, and if I've told you to stop and you call me again any time within the next 5 years you'll be having an encounter with police shortly.

      It's not a solicitation under the law, because calls "to any person with whom the caller has an established business relationship" are expressly excepted by the law. I assume that's why they tried to use the CFAA instead.

      And why not? They violated the CFAA: "Whoever ... knowingly causes the transmission of a program, information, code, or command, and as a result of such conduct, intentionally causes damage without authorization, to" "a computer ... which is used in interstate or foreign commerce or communication". The CoA ruled that the union knew that the volume of information would be harmful, and it reversed the district court's dismissal of the lawsuit. And they specifically targeted the sales department, which indicates that they were trying to interfere with the business's ability to function.

      Because use of the phone system is authorized implicitly for phone calls, subject to restrictions under laws such as the one I mentioned. Using the description of "a program, information, code, or command" to describe a phone call with an audio message is a stretch, and was not intended to be covered by that law. It only technically falls under it because practically anything can be classified as "information". The definition of "damage" is also ridiculously broad, to the point where it would plainly cover even minor inconvenience. Charge them under the law that was intended to cover this sort of behavior, don't make insanely broad interpretations of a law that was intended for this. That will not set a good precedent. Seems like we don't even need robocall laws anymore if this law is going to be interpreted in such an insanely broad way and applied to situations it was not intended to cover. The law of unintended consequences will certainly apply here.

      --
      It's not enough to bash in heads, you've got to bash in minds. - Captain Hammer
    114. Re:Got it wrong in one by Anonymous Coward · · Score: 0

      I still haven't seen real evidence that the intent was to cause harm.

      The fact that they continued doing it after they knew it was causing harm doesn't really give that away to you?

      If you know something will cause harm, and you intentionally do it anyway, and it causes harm, you have intentionally caused harm.

    115. Re:Got it wrong in one by Obfuscant · · Score: 1

      I don't see much distinction between the union saying "Send lots of protest emails to X" and any given person asking a group to "Write your congress critter."

      I do. "Send thousands of emails to these company executives to complain about their 'practices' and show them who is boss" is significantly different than "send an email to your congressman to voice your opinon on bill X". First, you are a constituent of your congressman; the people being told to send floods of email are not customers or employees of the company. One vs. thousands. "express your opinion" vs. "get back at".

      The clear intent is to voice an opposing opinion to whatever X did,

      No. You can express your opinion in one email. Sending thousands shows a clear intent to harass and cause damage.

      Regarding most of the emails coming from the union servers, that could be the union maliciously attacking the company...

      It is the union providing the resources to people who are attacking the company at the request of the union.

      or it could be the union providing the use of their server for employees to protest anonymously.

      It isn't employees who are attacking their own company, it is union members. That union doesn't represent anyone who works there.

      Who's to say without further discovery?

      If we knew nothing other that what you said, we wouldn't know enough. We know a lot more. We read the fine article. We linked one back from that to the legal article.

      I do agree that spam mailing/calling their sales lines was a pretty shitty thing to do, though.

      Pretty abusive, I'd say. Maybe even a violation of a law that covers computer abuse.

    116. Re:Got it wrong in one by Anonymous Coward · · Score: 0

      It's not a solicitation under the law, because calls "to any person with whom the caller has an established business relationship" are expressly excepted by the law.

      That doesn't mean what you think it means.

      The term established business relationship means a prior or existing relationship formed by a voluntary two-way communication between a person or entity and a residential subscriber with or without an exchange of consideration, on the basis of the subscriber's purchase or transaction with the entity within the eighteen (18) months immediately preceding the date of the telephone call or on the basis of the subscriber's inquiry or application regarding products or services offered by the entity within the three months immediately preceding the date of the call, which relationship has not been previously terminated by either party.

      An "established business relationship" is a voluntary two-way communication which has not been previously terminated. If you tell them not to call you any more, they must stop.

      use of the phone system is authorized implicitly for phone calls

      But use of the phone system is unauthorized EXPLICITLY once you've explicitly told them to stop calling you.

      I'm authorized implicitly to cut across your yard if you don't have a "no trespassing" sign, but I'm trespassing the instant you tell me to leave and I don't. The same principle applies here.

      Using the description of "a program, information, code, or command" to describe a phone call with an audio message is a stretch

      A phone call is information. Inside the telephone system, it's just binary information. But I was referring more to the mass email campaign anyway, not the phone calls.

    117. Re:Got it wrong in one by Danse · · Score: 1

      If you know something will cause harm, and you intentionally do it anyway, and it causes harm, you have intentionally caused harm.

      Only if you define harm very broadly. Lots of things can be considered harm by someone. Me telling you that some restaurant stores their meat in the closet instead of the fridge harms that company, even if it's absolutely true. Just because it inconveniences the company doesn't mean that their employees shouldn't be allowed to send their complaints via email. Any halfway competent admin could have handled this volume easily.

      --
      It's not enough to bash in heads, you've got to bash in minds. - Captain Hammer
    118. Re:Got it wrong in one by Danse · · Score: 1

      An "established business relationship" is a voluntary two-way communication which has not been previously terminated. If you tell them not to call you any more, they must stop.

      Voluntary in the sense that they still have business dealings with the union? Sounds voluntary to me.

      But use of the phone system is unauthorized EXPLICITLY once you've explicitly told them to stop calling you.

      Only if you aren't covered by one of the exceptions.

      I'm authorized implicitly to cut across your yard if you don't have a "no trespassing" sign, but I'm trespassing the instant you tell me to leave and I don't. The same principle applies here.

      Not sure where you live, but that's not true in Texas.

      A phone call is information. Inside the telephone system, it's just binary information. But I was referring more to the mass email campaign anyway, not the phone calls.

      Like I said, pretty much anything can be described as information. It's not what this law was intended for. We already have laws that specifically cover what you can and can't do with robocalls, so trying to apply this one is just wrong. And if you don't describe the phone calls as information, then they aren't covered under this law.

      As far as the email is concerned, I think that the free speech of individuals outweighs the inconvenience to the company. Especially since they could easily address it themselves if they had even a halfway competent admin. Judging by the quick overload of their system, under a rather paltry load by most standards, they don't currently have one. The servers at my office have to fend off millions of spam emails per day. The thousands that were being sent by the union would probably barely get noticed by the server, and would be quickly cut off from the mail recipients once the admins were alerted.

      --
      It's not enough to bash in heads, you've got to bash in minds. - Captain Hammer
    119. Re:Got it wrong in one by hairyfeet · · Score: 1

      Man I'm sorry to hear that. That VAR tax really bites you in the ass huh? The only thing we have to worry about with the ultra cheap deals is the occasional boo boo. Like the $199 deal I was talking about for my dad. Somebody who put together the kit didn't read the fine print and sent a board that takes a 65w max CPU with a kit that had a 95w CPU.

      But it was no biggie, they just sent me an RMA to get the money back on that board and let us pick another one. I ended up throwing a whole $9 extra in to get an AMD based board as I like their IGPs better than Nvidia and for 49 he went from a 6100 based board to an HD4250 based one. Much better chip for HD video.

      So I'm really sorry to hear that, too bad you can't just jump across the pond like we do the Mexican border when we need to avoid taxes. But on the flip side I hear you folks actually have health care. Here it is so bad a guy in SC robbed a bank for $1 just so he could get medical care in prison. But as long as we have the teabaggers we won't have medical care and all the jobs will be sent to India and China but dammit we'll be able to shop! Well as long as we have a job at least.

      --
      ACs don't waste your time replying, your posts are never seen by me.
    120. Re:Got it wrong in one by mdielmann · · Score: 1

      I saw nothing where is stated that single individuals were sending thousands of emails. I did see where single individuals were receiving thousands of emails. Perhaps I missed that detail in the legal document. That said, it would be trivial to remove all those emails. If the email system was at all useful, I wouldn't even see them after the first day (if email is from Bob Smartypants, put in trash). If their system can't even handle that, then I wouldn't merely describe it as "idiosyncratic", I would describe it as useless. I'd also forgo the CFAA suit and simply charge them with harassment. They'd certainly have the proof for it.

      --
      Sure I'm paranoid, but am I paranoid enough?
    121. Re:Got it wrong in one by Anonymous Coward · · Score: 0

      Voluntary in the sense that they still have business dealings with the union?

      Even accepting that the union had an "established business relationship" (which is very debatable), they're still allowed to specify how the union may contact them. "No phone calls" means no phone calls. They're within their rights to demand that any communications be made in writing.

      Not sure where you live, but that's not true in Texas.

      A sign isn't necessarily required, if you have the property fenced. But trespassing requires intent, so if you can justifiably argue that you didn't know it was private property, or didn't know you weren't allowed to be on it, and you leave as soon as you're aware that it is and you're not, you can't be convicted of trespassing:

      http://realestate.uslegal.com/trespass/

      Traditionally, for either type of trespass, some level of intent is required. Thus, the trespasser must not simply unwittingly traverse another's land but must knowingly go onto the property without permission. Knowledge may be inferred when the owner tells the trespasser not to go on the land, when the land is fenced, or when a "no trespassing" sign in posted.

      And the same logic holds for any business that is open to the public. It is private property, and the fact that it's open to the public does not prevent them from exercising their right to remove anyone who's disrupting their ability to do business. If you're ordered to leave the premises and you do not, you are explicitly unauthorized to be there and therefore you are trespassing.

      As far as the email is concerned, I think that the free speech of individuals outweighs the inconvenience to the company.

      Intent matters: they weren't exercising free speech; they were retaliating against the company. This was explicitly stated by the union, and is part of the basis on which the CoA reinstated the claim against the union:

      [the Union] encouraged its members to “fight back” after Pulte terminated several employees ... some of the messages included threats and obscenity ... [the union] understood the likely effects of its actions–that sending transmissions at such an incredible volume would slow down Pulte’s computer operations. ... [The Union’s] rhetoric of “fighting back,” in particular, suggests that such a slow-down was at least one of its objectives.

    122. Re:Got it wrong in one by Danse · · Score: 1

      Even accepting that the union had an "established business relationship" (which is very debatable), they're still allowed to specify how the union may contact them. "No phone calls" means no phone calls. They're within their rights to demand that any communications be made in writing.

      Didn't see anything of the sort in the law. Got a citation for that? If that was true, I could tell any bill collector, political campaign, etc to never call me again and they'd have to respect it. I don't believe that's remotely true.

      Intent matters: they weren't exercising free speech; they were retaliating against the company. This was explicitly stated by the union, and is part of the basis on which the CoA reinstated the claim against the union:

      Seems like they were retaliating by exercising free speech. I've seen no evidence that they explicitly stated that they wanted to crash the company's servers. I've seen that they said they wanted to fight back, which is certainly a function of free speech. Their members sent many emails expressing their outrage and grievances with the company. The company claims that this harmed them. I didn't see any actual evidence of that either, but that's what they said. I'm still less likely to believe that from a company of that size than to believe that those few execs just didn't like getting a bunch of emails attacking their decision to fire the employee.

      --
      It's not enough to bash in heads, you've got to bash in minds. - Captain Hammer
    123. Re:Got it wrong in one by Anonymous Coward · · Score: 0

      If that was true, I could tell any bill collector, political campaign, etc to never call me again and they'd have to respect it. I don't believe that's remotely true.

      It varies. Bill collectors, yes; if you send them a written cease-and-desist letter they are required to cease contact with you, with the exception of one further communication indicating that they are taking one of three actions: cease attempts to collect, reserve the right to take future legal actions, or exercise the right to take legal actions. After that, they cannot directly contact you; you will be served papers if they choose to take legal action against you. In general, any for-profit must obey the restrictions in the TCPA, including maintenance of a do-not-call registry. If you tell the not to call you again, they are legally obligated to record and obey that request for no less than 5 years. This applies even if you had an existing business relationship.

      Seems like they were retaliating by exercising free speech. I've seen no evidence that they explicitly stated that they wanted to crash the company's servers.

      Then you're hopelessly dense, or you need to take the green lenses off your glasses. The fact that they wanted, at least to some degree, to crash the company's servers was self-evident when they continued the barrage after they were explicitly made aware of its effects.

      The company claims that this harmed them. I didn't see any actual evidence of that either, but that's what they said.

      No doubt they could easily document this fact, but you're in no position to demand it. They'll bring such evidence to court if necessary, not to some idiot on Slashdot who doesn't believe their claim that they were actually harmed.

    124. Re:Got it wrong in one by Anonymous Coward · · Score: 0

      Me telling you that some restaurant stores their meat in the closet instead of the fridge harms that company, even if it's absolutely true.

      If you're so sure of it, you should report them to the health department, so that the legal authorities can investigate the matter and take appropriate legal actions. If, instead, you just personally go around slandering them, they may be able to charge you with harassment and defamation. Failure to report a crime is, itself, a crime, and harassment and defamation are not legal methods of retaliation against a company that you think is breaking the law. If you don't have enough evidence to charge them publicly, you don't have enough evidence to slander them privately.

      Now, if you report them and nothing happens, you might choose to exercise civil disobedience, taking justice into your own hands by slandering them. But know that by doing so you're breaking the law. The truth is not a defense against being charged; it is merely an extenuating circumstance which may prevent you from being convicted or sentenced.

    125. Re:Got it wrong in one by Danse · · Score: 1

      Then you're hopelessly dense, or you need to take the green lenses off your glasses. The fact that they wanted, at least to some degree, to crash the company's servers was self-evident when they continued the barrage after they were explicitly made aware of its effects.

      Now who's being hopelessly dense? You just take whatever a company says as fact? They're supposed to cease their compaints because the company says a few of their executives' inboxes are full? Really? It's ridiculous to think that a company of that size couldn't handle that volume of email. Any free email server out there could do so easily. Let them bring the evidence to court then. If I were in the union's place, I would continue to fight there because the company seems utterly incompetent.

      --
      It's not enough to bash in heads, you've got to bash in minds. - Captain Hammer
  2. Does it work the other way 'round? by mcmonkey · · Score: 3, Interesting

    What about a company sending a lot of emails to a person?

    1. Re:Does it work the other way 'round? by BitHive · · Score: 5, Insightful

      A company's actions, as long as they serve its profit motive, are beyond reproach. This article is about a union, which is a whole other story!

    2. Re:Does it work the other way 'round? by Anonymous Coward · · Score: 2, Funny

      A company's actions, as long as they serve its profit motive, are beyond reproach.

      You sure you don't work for BP?

    3. Re:Does it work the other way 'round? by jklovanc · · Score: 1

      A company that sent thousands of emails and phone calls per day for a period of days would be in trouble. The issue is not who did it but the volume and intent.

    4. Re:Does it work the other way 'round? by cashman73 · · Score: 1

      Per a recent US Supreme Court ruling, corporations have the same, and in fact, better, Constitutional rights as individuals. Unions, on the other hand, do not.

    5. Re:Does it work the other way 'round? by Anonymous Coward · · Score: 0

      So like... every collections agency ever?

    6. Re:Does it work the other way 'round? by Anonymous Coward · · Score: 0

      If you think a union isn't a business then you've not spent much time around unions. And I'm not saying just being a member of one but actually involved in the leadership aspect of the organization. Some unions make more profits than the businesses their member represent. Of course, when you're selling hope in a form that will never come about I guess the profits are pretty high.

    7. Re:Does it work the other way 'round? by Anonymous Coward · · Score: 0

      No, thats just called spam

    8. Re:Does it work the other way 'round? by lgarner · · Score: 1

      You receive thousands of emails and calls each day from one agency? You should have complained a long time ago.

    9. Re:Does it work the other way 'round? by steelfood · · Score: 1

      If you sent a lot of e-mails to a company, it'd be harassment. It's the same the other way around.

      If a lot of people sent one e-mail each to a company, it's not harassment. It's the same as if a lot of companies each sent you one e-mail.

      In the latter two cases, there needs to be a legitimate reason for sending so many e-mails. You can't just ask a bunch of people to flood the mailbox of a company with random junk out of malice. Vice versa, a bunch of companies can't flood your mailbox with random junk out of malice either.

      --
      "If a nation expects to be ignorant and free in a state of civilization, it expects what never was and never will be."
    10. Re:Does it work the other way 'round? by Anonymous Coward · · Score: 0

      You do realize that sentence you just said is bullshit, right? Do you actually believe what you said, or are you just trying to deceive other people?

    11. Re:Does it work the other way 'round? by BitHive · · Score: 1

      Quiet, I'm making a point about how retarded Slashdot is.

    12. Re:Does it work the other way 'round? by Anonymous Coward · · Score: 0

      Moron - unions are hardly altruistic. They are always:
      1) protectionist
      2) self-serving in terms of Union bureaucracy.

      I was in a union for a while. The shop steward had a gun in his toolbox. The police dept. got called. Because he was the shop steward, he kept his job, in spite of the arrest (it really was illegal for him to have it there) When layoffs came around, total slack-asses kept their jobs through seniority.
      Gee, no surprise, the company failed, and a lot of people lost their jobs.
      Unions really are a blight on North America, and have actually increased the amount of outsourcing that occurs.

    13. Re:Does it work the other way 'round? by Anonymous Coward · · Score: 0

      Has anyone bothered to read the case?

      -----
      “To generate a high volume of calls, . . . [the Union] both hired an auto-dialing service and requested its members to call Pulte [Homes, a homebuilder]. It also encouraged its members, through postings on its website, to “fight back” by using . . . [the Union’s] server to send e-mails to specific Pulte executives. Most of the calls and e-mails concerned Pulte’s purported unfair labor practices, though some communications included threats and obscene language.” Id. at *1.

      As the court pointed out, “it was the volume of the communications, and not their content, that injured Pulte. The calls clogged access to Pulte’s voicemail system, prevented its customers from reaching its sales offices and representatives, and even forced one Pulte employee to turn off her business cell phone. The e-mails wreaked more havoc: they overloaded Pulte’s system, which limits the number of e-mails in an inbox; and this, in turn, stalled normal business operations because Pulte’s employees could not access business-related e-mails or send e-mails to customers and vendors.” Id.

      “Four days” into the onslaught, “Pulte’s general counsel contacted” the union and requested that they “stop the attack because it prevented Pulte’s employees from doing their jobs.” Id. When the Union ignored his request, the company filed suit for, among other things, a violation of the CFAA for “knowingly caus[ing] the transmission of a program, information, code, or command, and as a result of such conduct, intentionally caus[ing] damage without authorization, to a protected computer.” 18 U.S.C. 1030(a)(5)(A). The CFAA defines damage as “”any impairment to the integrity or availability of data, a program, a system, or information.” Id. 1030(e)(8).
      -----

      1.) The union PAID an auto-dialing service to clog Pulte's phone system.
      2.) The union established a website where employees could click a button to fire off emails without limitation. I don't doubt that they encouraged their members to frantically click away "to make their voice heard".
      3.) Once the union was notified that they were disrupting normal business operations, they still continued with the phone calls and emails

      Everyone is getting caught up on inbox limits. The key here is *intent* - the union's *intent* was to make it impossible for Pulte to conduct business by *maliciously* overwhelming their communication systems (phone and email). Ultimately, they got nailed when they knowingly continued the operation after being informed that they were harming the company.

      This was not about "making your voice heard" - this was malicious behavior and is being judged as such.

  3. I have just three letters for this... by Anonymous Coward · · Score: 0

    WTF?

    1. Re:I have just three letters for this... by Cogita · · Score: 1

      I'm sorry, but my inbox will only accept two letters, so I'm afraid you are guilty of hacking.

      --
      -- "The Price of Freedom of Speech, of Press, or of Religion is that we must put up with a good deal of rubbish."
  4. This is why Real Names won't work by waddgodd · · Score: 1

    If you can get charged with being one of a thousand emails, the only way to avoid that is being pseudonymous. To put it in a nutshell, shit's about to get fake.

    --
    Just because you're paranoid doesn't mean they aren't out to get you
    1. Re:This is why Real Names won't work by Anonymous Coward · · Score: 0

      Because things aren't already fake?

    2. Re:This is why Real Names won't work by DaveV1.0 · · Score: 1

      No one is being charged with "being one of a thousand emails". Rather, the union is being charged with what amounts to email bombing.

      --
      There is no "-1 offended" or "-1 you don't agree with me" mod options for a reason.
  5. Everyone quick... by Anonymous Coward · · Score: 0

    Don't send emails to your representative!

  6. My Mailbox at Home is Full by rotide · · Score: 5, Funny

    My physical mailbox at home is kind of small and when I go on vacation it can get full to the point of no longer being able to put more mail in. Do I get to go after Capital One or any/all of the other habitual mail spammers now? If not, why? Because this Act only covers electrons flowing through wires and not physical items physically limiting my mailbox?

    1. Re:My Mailbox at Home is Full by mkkohls · · Score: 1

      My physical mailbox at home is kind of small and when I go on vacation it can get full to the point of no longer being able to put more mail in. Do I get to go after Capital One or any/all of the other habitual mail spammers now? If not, why? Because this Act only covers electrons flowing through wires and not physical items physically limiting my mailbox?

      Its called a vacation hold at the post office or having a neighbor bring in your mail. Though that brings up the issue of direct mail and junk mail which is a whole other can of *very* smelly worms.

    2. Re:My Mailbox at Home is Full by Anonymous Coward · · Score: 0

      You can't fight the US postal service, they'll go postal on your ass.

    3. Re:My Mailbox at Home is Full by Anonymous Coward · · Score: 0

      the government would never go after Capital One regardless of any wrongdoing because they give congress and other branches Porsches and handjobs

    4. Re:My Mailbox at Home is Full by sjames · · Score: 1

      Considering that the corporate email server must have been quite anemic to fall over because of a couple thousand emails, apparently there is no duty to take even ordinary care of one's mailbox before charging snail mail spammers with hacking.

    5. Re:My Mailbox at Home is Full by scorp1us · · Score: 1

      Contact the post office. You can put your mail on hold. You can even do it on their web site. Amazing, isn't it?

      Bulk bail is the only way the post office survives. Sad but true.

      --
      Slashdot's rate-of-post filter: Preventing you from posting too many great ideas at once.
    6. Re:My Mailbox at Home is Full by Aeiri · · Score: 1

      Porches and handjobs? I'm sorry you are mistaken.

      It's blowjobs: http://www.youtube.com/watch?v=HYJCHoEDNgs

    7. Re:My Mailbox at Home is Full by s73v3r · · Score: 1

      It's also called having sane email handling processes. But that didn't stop the company in the story.

    8. Re:My Mailbox at Home is Full by couchslug · · Score: 1

      The junk mail spammers PAY to subsidize your mail service and their patronage is valuable. Spammers just shit in your inbox.

      --
      "This post is an artistic work of fiction and falsehood. Only a fool would take anything posted here as fact."
  7. uh oh. slashdot effect by Anonymous Coward · · Score: 0

    is hacking!!!

    If disrupting services by sending too many emails for a tiny mailbox to handle is hacking, then Slashdot directing too much traffic to an anemic host must be hacking too.

  8. The union may have shit for lawyers. by blair1q · · Score: 3

    If the company can't handle the consequences of its actions, it shouldn't act.

  9. lame parade by Anonymous Coward · · Score: 0

    omg think of all the MBA tools who will now start calling themselves "hackers" b/c they have callouses on their blackberry fingers.......

  10. From the article by hcmtnbiker · · Score: 1
    [We] conclude that a transmission that weakens a sound computer system—or, similarly, one that diminishes a plaintiff’s ability to use data or a system—causes damage.

    The problem with this is likely that their computer system was not sound, and should not have caused any real damage.

    --
    If i had one dollar for every brain you dont have, i would have $1.
    1. Re:From the article by Beorytis · · Score: 1

      [We] conclude that a transmission that weakens a sound computer system—or, similarly, one that diminishes a plaintiff’s ability to use data or a system—causes damage.

      The problem with this is likely that their computer system was not sound, and should not have caused any real damage.

      I think you hit the nail on the head, and that may be an important argument in the next appeal. Are there any /. lawyers who want to file an amicus curiae?

    2. Re:From the article by jklovanc · · Score: 1

      You try to sift through 10,000 emails and see if they does not diminish your ability to use data in the legitimate emails you were sent. The damage is the time wasted doing the sifting and the lost business due to customers not being able to communicate with the company; damage does not need to be to the computer.

    3. Re:From the article by DaveV1.0 · · Score: 1

      Sorry, but no. The soundness of the computer system is irrelevant if the system is sound for normal operation. Another way to look at it is this: breaking into a house that has a simple and easily defeated lock is still breaking and entering. That the lock was weak does not change the fact it was breaking and entering. Even if the door is not locked and all one does is open the door, it is still considered breaking and entering.
       
      It can also be argued that the employees passed on information about the limitations of the equipment in question to the union.

      --
      There is no "-1 offended" or "-1 you don't agree with me" mod options for a reason.
    4. Re:From the article by Shadow99_1 · · Score: 1

      I would if I wouldn't need a lawyer to translate normal speech into legalese...

      --
      we are all invisible unless we choose otherwise
    5. Re:From the article by Anonymous Coward · · Score: 0

      [We] conclude that a transmission that weakens a sound computer system—or, similarly, one that diminishes a plaintiff’s ability to use data or a system—causes damage.

      The problem with this is likely that their computer system was not sound, and should not have caused any real damage.

      Well, that's one problem, but there's an even bigger one: given they have finite available bandwidth at any given time, and assuming they are capable f saturating it (i.e. not bottlenecked internally*), doesn't any transmission inherently "diminish [their] ability to use data or a system"? Even if they weren't using the full bandwidth, any transmission at all diminishes their ability to use the system, since they can no longer get their pr0n quite as fast.

      * And if it is bottlenecked internally, you're in the same boat unless you know your transmission will be blocked before it passes the bottleneck -- so legitimate HTTP requests are considered to "cause damage", but POD and similar attacks that are dropped at a firewall may not be, depending on internal network configuration that you can't readily know about without running "damage"-causing scans.

    6. Re:From the article by Pranadevil2k · · Score: 1

      1) Add *@union.com to blacklist.
      2) Never see 90%+ of the spam email you're getting thanks to blacklist.
      3) Continue business.

      ???

    7. Re:From the article by jklovanc · · Score: 1

      Missed it by that much. The emails are coming from union members and not the union itself so blocking @hotmail.com, @yahoo.com, etc may not be such a good idea.

  11. The Computer Fraud and Abuse Act... by GameboyRMH · · Score: 1

    Seems like this is the digital equivalent of every bit of Bush Jr.-era legislation rolled into one.

    Maybe they could direct their protest emails into a digital free speech cage? (mailbox that stores in /dev/null)

    --
    "When information is power, privacy is freedom" - Jah-Wren Ryel
    1. Re:The Computer Fraud and Abuse Act... by Anonymous Coward · · Score: 0

      Seems like this is the digital equivalent of every bit of Bush Jr.-era legislation rolled into one.

      Maybe they could direct their protest emails into a digital free speech cage? (mailbox that stores in /dev/null)

      Pssst. Like most legislation people mindlessly attach to G. W. Bush because they don't like it, it WASN'T PASSED BY BUSH. IT'S FROM 1986 FOR FUCK'S SAKE.

      Would you please, for the love of ALL THAT IS FUCKING HOLY, STOP WHINING ABOUT SOMEBODY WHO HASN'T BEEN PRESIDENT FOR ALMOST FOUR FUCKING YEARS, FOR NO FUCKING REASON?

    2. Re:The Computer Fraud and Abuse Act... by GameboyRMH · · Score: 1

      I was afraid someone might say this, yes it was before Bush but you must admit the spirit is similar to the PATRIOT act etc. that he passed (and yes, that Obama extended, I'm no fan of him either).

      PLEASE STOP WHINING EVERY TIME I BRING UP BUSH JR FOR FUCK'S SAKE.

      --
      "When information is power, privacy is freedom" - Jah-Wren Ryel
    3. Re:The Computer Fraud and Abuse Act... by Anonymous Coward · · Score: 0

      I was afraid someone might say this, yes it was before Bush but you must admit the spirit is similar to the PATRIOT act etc. that he passed (and yes, that Obama extended, I'm no fan of him either).

      PLEASE STOP WHINING EVERY TIME I BRING UP BUSH JR FOR FUCK'S SAKE.

      So, because Bush passed one stupid fucking law, you get to compare every other law you don't like to him?

      Are you aware how COMPLETELY fucking stupid that is?

      Also, no, I don't have to admit the spirit is similar. Unlike the USA PATRIOT act, the Computer Fraud and Abuse act is generally reasonable. So please, seriously shut the fuck up.

    4. Re:The Computer Fraud and Abuse Act... by GameboyRMH · · Score: 1

      Only ONE stupid fucking law? LOL

      Jeez you'd think I said something bad about Reagan, the way you're reacting...

      --
      "When information is power, privacy is freedom" - Jah-Wren Ryel
    5. Re:The Computer Fraud and Abuse Act... by Anonymous Coward · · Score: 0

      I don't give a rat's ass that you don't like Bush or Reagan. For fuck's sake, I don't either. They both spent like drunken sailors. But FOR FUCK'S SAKE STOP BITCHING ABOUT HIM LIKE ALL THE WORLD'S PROBLEMS ARE HIS FUCKING FAULT. Get the fuck over it already, and stop bringing him up every god damned time you don't like something. And yes, it's annoying to compare shit to Hitler, too.

  12. i dont see it by pdfsmail · · Score: 1

    So if a company does something that causes them to receive complaints the complainer is a hacker, what crap Is that. The blame should be on the company for making a bad decision. I have the freedom to communicate with them as much as I want, especially if they are not addressing my issue. I think the people approving this junk needs to be jailed. So if a company were to release a bad product and consumers were to send lots of emails demanding a fix they would be hackers too? Man I never knew how much I really hacked... let's send emails demanding this get fixed....

    1. Re:i dont see it by SmurfButcher+Bob · · Score: 1

      As one of many who run a mail server, let me be the first to tell you... ...that I am under no obligation to receive email from you.

      Seriously, you think you have any implicit right to dictate how I my hardware is used?
      Does that mean that I have it for yours?

      If you didn't figure it out, the story is not about Grandma Customer sending a "Please Help Me" email, nor is it the equiv of their mail server being slashdotted. The story is about union griefers who are, as a group, knowingly participating in a mail bombing campaign. Every argument you've got goes out the window at that point. None of us have any sympathy for the NewFags dumb enough to get busted for using the LOIC tool, and we shouldn't have any sympathy for these idiots, either. Or, you're saying that I have more rights to your hardware than you do. Pick one.

      "...To generate a high volume of calls, . . . [the Union] both hired an auto-dialing service and requested its members..."

      --

      help me i've cloned myself and can't remember which one I am

    2. Re:i dont see it by pdfsmail · · Score: 1

      LOL Ok well lets go ahead and force all mail server operators to have to accept any outrageous amount of incoming mail.... Please do not send emails and call excessively just because you can not handle that! Don't complain excessively when we ignore your plea.
      I gurantee you if you had an issue with something you seriously disagreed with you are not going to sit on ur butt waiting for something to happen, you are going to get yourself noticed however possible...
      If you don't like running a mail server... quit getting paid for it and do something else.

    3. Re:i dont see it by SmurfButcher+Bob · · Score: 1

      So, you're saying that I have the right to send you 5TB/sec of crapflood and you are obligated to facilitate it. You're Brilliant.

      Good for me though; you need to post your root passwords in a reply below, also you'll need to make sure we have fully unfettered SSH access to everything you've got. After all, you believe that you should have no say in how we use your stuff, and you have no right to say "No". Ever. It's the generic user who decides what is reasonable, NEVER you. And I say full unfettered access to everything you own is reasonable.

      I mean if you don't like paying for hardware that anyone BUT you has a say over... well, start renting.

      --

      help me i've cloned myself and can't remember which one I am

    4. Re:i dont see it by pdfsmail · · Score: 1

      Another way to look at this...
      If you are the Mail server operator and the company you work for does something to upset a lot of people, just to have them send you tons of emails... (even though they were asked to by the union they worked for).. whos fault is that? well if your company did not make the decision they did, then you would not have received an overload of emails, hence it was your companies fault...
      The same would apply regardless if it were a person, union, corporation, government, grandma, whoever... If you do not want a problem, don't start one. simple enough.....

    5. Re:i dont see it by DaveV1.0 · · Score: 1

      The accusation, the statute, and the opinion do not say hacking. That is the article's author trying to spin the facts. The opinion states that the court believes the union engaged in what is essentially email bombing and caused damage as defined under the CFAA

      You have the freedom to communicate with a company if they will not address your issue. But, your right to do so stops when you start sending thousands and thousands of emails to the company in an attempt to overwhelm the company's email server.

      Thousands of consumers sending emails demanding a fix does not fall under the CFAA. Someone telling consumers to send thousands of emails for the purpose of swamping the email servers does. In this case, it is not the act of sending thousands of emails, but rather the intent.

      --
      There is no "-1 offended" or "-1 you don't agree with me" mod options for a reason.
    6. Re:i dont see it by Lehk228 · · Score: 1

      no you moron, GP is saying you have no right to whine to the cops if someone sends you an email voicing their displeasure, unless it is threatening, obscene or otherwise illegal.

      --
      Snowden and Manning are heroes.
    7. Re:i dont see it by SmurfButcher+Bob · · Score: 1

      Yeah... uh, you clearly haven't thought that one through very far, have you.

      "If you don't want your car ripped off, don't buy one."
      "If you don't want to get raped, don't wear anything that isn't burlap."

      See the problem?

      Or, perhaps you don't.

      Another way to look at this... ...if you're mail bombing some guy and he sues you to stop and tries to have you arrested? It's your fault. If you don't want a problem, don't start one. Simple.

      --

      help me i've cloned myself and can't remember which one I am

    8. Re:i dont see it by SmurfButcher+Bob · · Score: 1

      No, you fucktard, GP is begging that the story is about someone sending an email voicing their displeasure. And that is flat out false. The story is about an organized group repeatedly sending as many as they can, in a manual DOS attack. That is not an act of voicing displeasure.

      Talk about moron. L2r.

      --

      help me i've cloned myself and can't remember which one I am

  13. Translation: by n5vb · · Score: 1

    People sending emails in response to a public call to action, to express their own views, is "hacking" and "denial of service".

    Whereas setting up a captive SMTP server in a hosting farm to blast-transmit emails by the millions to people who had the misfortune to have their email addresses added to a spam list .. that's totally fine and dandy.

    "It's like they're *daring* us to revolt!"

    1. Re:Translation: by DeeEff · · Score: 1

      "It's like they're *daring* us to revolt!"

      I like to think of it this way, if my union ever needs to do something like this, but can't because of legal repercussions, I'll just be sure to add the company's server to a few spam lists, and then we'll see if they wanna cry about their emails.

    2. Re:Translation: by DaveV1.0 · · Score: 1

      You should try reading the article and the opinion. This was not a "public call to action". This was a union instructing it's members to repeatedly call and email employees of a company in an attempt to "fight back". The union also used an auto-dialer.
       
      Basically, the union email bombed the company and email bombing is an illegal act under the CFAA.

      --
      There is no "-1 offended" or "-1 you don't agree with me" mod options for a reason.
  14. It doesn't matter...either way! by bogaboga · · Score: 1

    A company is a person by the way...This idea originated in the 19th century.

    1. Re:It doesn't matter...either way! by denis-The-menace · · Score: 2

      unfortunately a company is now a "super-person"
      -immortal
      -immoral
      -and unaccountable if large enough

      --
      Obama's legacy: (N)othing (S)ecure (A)nywhere and (T)error (S)imulation (A)dministration
    2. Re:It doesn't matter...either way! by Slur · · Score: 1

      Not to mention, 500 feet tall, retarded, childish, selfish, and murderous. Unless constrained.

      --
      -- thinkyhead software and media
    3. Re:It doesn't matter...either way! by Anonymous Coward · · Score: 0

      I wouldn't say immoral but rather amoral.

  15. Wannabe hacking-kids on Youtube by Anonymous Coward · · Score: 0

    Now this is gonna call for some new videos on Youtube.

    "How to hack someone's e-mail account"

    *Sends a couple of e-mails to the person*

    Comments:
    "This is illegal :E"
    "Haha, now he has to change his password, since his e-mail account has been hacked"

  16. I don't think so Tim. by bdabautcb · · Score: 0

    IANAL, but where do we draw the line?

    --
    Koalas. They're telepathic. Plus, they control the weather. -Margaret
  17. Haha by Anonymous Coward · · Score: 0

    I LOL'd.

  18. looks like the judges need some too by Anonymous Coward · · Score: 0

    It looks to me like there are a couple of judges here that want to receive more emails.

  19. So the slashdot effect... by Anonymous Coward · · Score: 0

    So the slashdot effect would qualify as hacking now? Dang, I must be 1337!

  20. Next logical step by MonsterTrimble · · Score: 1

    A group of people send a bunch of emails to an email server, bringing it down. Court rules that activity is illegal.

    A group of people send a bunch of server requests to a website server, bringing it down.

    Ergo, Slashdotting is illegal.

    --
    I call it 'The Aristocrats'
    1. Re:Next logical step by DaveV1.0 · · Score: 1

      False. The second act is not an intentional act of the group. In this case, the union's intent was to degrade the email services of the company. In the case of slashdotting, a large group of people from a website see something of interest and all attempt to visit the site. The intent is not to degrade the service, but rather to utilize the service.

      --
      There is no "-1 offended" or "-1 you don't agree with me" mod options for a reason.
    2. Re:Next logical step by Lehk228 · · Score: 1

      if the union was doing this to crash the server or prevent normal business then they should be punished, not under computer fraud and abuse but under harassment. if they asked people to voice displeasure and they did so, that is free speech. there is a huge difference between "hey guys these guys are jerks you should tell them they are jerks" and "lulz let's raep their email server"

      --
      Snowden and Manning are heroes.
  21. The new Union motto by Anonymous Coward · · Score: 0

    Shutting down companies... One email folder at a time!

  22. When the Going gets Fake.... by Virtucon · · Score: 1

    When the going gets Fake, the Fake turn pro.

    --
    Harrison's Postulate - "For every action there is an equal and opposite criticism"
  23. Actually, the union didn't lose. by Animats · · Score: 5, Informative

    Here's the actual decision. First, the company's request for an injunction to stop the mail campaign, denied by the district court, is still denied. The claim under the Computer Fraud and Abuse act goes back to the district court, and can proceed there, but the appellate court makes no comment on the merits of that claim. The appellate court was only dealing with the issue of whether the Norris-LaGuardia act, which gives jurisdiction to the National Labor Relations Board when the behavior involved arises out of a labor dispute, preempted the Computer Fraud and Abuse Act . The appeals court decided that this isn't an NLRB matter, and goes back to the district court.

  24. Email account with less than 100 MegaBytes? by cr0nj0b · · Score: 1

    In Theory...
    So if 1 million people manually send an email no more than 100Kbytes in size, that is 100 MBytes.
    Seriously? A single email account at a company has less than a 100 MB mailbox (or even free space)?

    1. Re:Email account with less than 100 MegaBytes? by cr0nj0b · · Score: 1

      100GigaBytes.

    2. Re:Email account with less than 100 MegaBytes? by Anonymous Coward · · Score: 0

      We run 10meg quotas for the majority of users, here. And before you open your ignorant mouth about how smart you are, you'll notice that if a smartphone ties to a corporate MTA, it probably only keeps the last 3 days in it. Only God can imagine why that'd be.

  25. Political E-mails by BJ_Covert_Action · · Score: 1

    What if a bunch of people send e-mails to their political representatives and slog the representatives' inboxes? Is that considered hacking? Didn't that just happen after a digital call to arms by Preseident Obama regarding the debt ceiling ordeal?

    That kind of gets into a fuzzy grey area about the freedom to contact one's own political representative (i.e. speech).

    1. Re:Political E-mails by DaveV1.0 · · Score: 1

      A) This is not about hacking but about email bombing.

      B) What you describe would only be a problem if the intent of the email campaign were to disrupt the email service.

      --
      There is no "-1 offended" or "-1 you don't agree with me" mod options for a reason.
  26. Hacking? by GritsConQueso · · Score: 1

    I can't find the words hack or hacking in the Court's decision anywhere. Am I missing something?

    1. Re:Hacking? by RussR42 · · Score: 1

      Yes, your mistake was reading the article. Gets in the way of standard slashdot conversation.

    2. Re:Hacking? by DaveV1.0 · · Score: 1

      Yes. You are missing the linked article's author trying to spin things.

      --
      There is no "-1 offended" or "-1 you don't agree with me" mod options for a reason.
  27. Was it deliberate? by 91degrees · · Score: 2

    I'll disagree with what seems to be the consensus here, if they sent emails with the deliberate intent to bring down the mail server. It's a crude hack but it is taking advantage of a flaw in a system to cause damage.

    It seems that they carried on emailing without actual malicious intent. However it looks like they were told that this would bring them down. That brings it down to recklessness. Does recklessly damaging a computer system count as hacking?

  28. See? Anyone can hack. by kakyoin01 · · Score: 1

    Now it's very clear that anyone with an internet connection can hack. No real skills needed!

    --
    The more you know, the more you have to say and the more you should listen.
  29. Nowhere does the ruling say "hacking" by NiteShaed · · Score: 4, Informative

    The law in question is called the Computer Fraud and Abuse act, and I'd say they're going with the angle of abuse. In this case, LIUNA seems to have been going for what amounts to a DDoS attack against the contractors phones and emails.

    To generate a high volume of calls, LIUNA both hired an auto-dialing service and requested its members to call Pulte. It also encouraged its members, through postings on its website, to “fight back” by using LIUNA’s server to send e-mails to specific Pulte executives. Most of the calls and e-mails concerned Pulte’s purported unfair labor practices, though some communications included threats and obscene language.

    Now, right or wrong, I can at least see the reasoning of the ruling, and this isn't just a clueless judge saying "Oh noes, they hax0r3d the company interwebs". LIUNA seems to have decided that they were going to use their membership and outside companies to shut down Pulte's communications. That they used individual members instead of a botnet to go after the email server seems irrelevant, the intent was clearly to beat the company into submission, not just to voice dissatisfaction. Had they not hired the guys with the autodialer it would have been much easier to believe they were just trying to make themselves heard.

    --
    Some bring out the best in others, some the worst. Some bring out far more.
    1. Re:Nowhere does the ruling say "hacking" by GritsConQueso · · Score: 1

      Agreed with you. The only reason this is a story is because the "journalist" from TFA injected the word "hacking" into it. The apparent motive for this was to rile up a bunch of geeks who get mad when the term "hacking" is used improperly, which would drive traffic to the article. Slashdot's predictable pet peeve has been used to boost someone's revenue. My apologies for inferring the ill intent and profit motive on the part of the journalist. It's either that, or we have to assume he's a dummy who can't read.

    2. Re:Nowhere does the ruling say "hacking" by jfengel · · Score: 1

      And that is why bloggers aren't journalists, and shouldn't be treated as sources of news.

    3. Re:Nowhere does the ruling say "hacking" by Anonymous Coward · · Score: 0

      He's a journalist and there for a "dummy" that can't be bothered to check or understand the facts of the case. He just knows, that there is something that might be "news" and "reports" it (sort of).... yes I DO have a low opinion of "journalists" NOW GET OFF MY LAWN!!!

    4. Re:Nowhere does the ruling say "hacking" by GritsConQueso · · Score: 1
      That's awfully broad.

      Still, this particular blogger has plainly misrepresented the content of the Court's decision. It's beyond me where he got the notion that anyone was talking about "hacking." The tweet he links as his source doesn't use that word, and neither does the lawyer's article linked to the tweet. It's plainly not in the judicial decision. I stick with my original assessment: he's just trying to drive traffic to his sight for financial gain.

    5. Re:Nowhere does the ruling say "hacking" by waddgodd · · Score: 1

      That's kind of the point of a picket line, to completely close off outside access to a company. The fact that it was done via electronic means really doesn't change that they were doing exactly what they set out to do. My real worry here is that they win on 1st amendment grounds, then Spamford Wallace claims a moral victory. Like it or not, yelling your own free speech isn't criminal, even if it prevents the other side from saying anything.

      --
      Just because you're paranoid doesn't mean they aren't out to get you
    6. Re:Nowhere does the ruling say "hacking" by Anonymous Coward · · Score: 0

      You should know by now, there's absolutely no room for common sense around here if it puts a company in anything but a bad light.

      Now, be gone with thee!

    7. Re:Nowhere does the ruling say "hacking" by NiteShaed · · Score: 1

      That certainly is not the point of a picket line. You can form a picket line at acompany's location to get attention for your dispute, but you may not actually physically stop people from entering. The point of a picket line is to inform others of your grievance, and to try to get them to side with you, not to blackmail a business by blocking access.

      Like it or not, yelling your own free speech isn't criminal, even if it prevents the other side from saying anything.

      Your right to free speech does not trump the rights of others. Try walking into a restaurant and screaming "Meat is Murder" over and over at the top of your lungs. The courts will not side with you when the police haul you away for disturbing the peace and trespassing. Now, standing outside holding a "Meat is Murder" sign (assuming you're not on private property or blocking their driveway) is a different story.

      --
      Some bring out the best in others, some the worst. Some bring out far more.
    8. Re:Nowhere does the ruling say "hacking" by Anonymous Coward · · Score: 0

      That's kind of the point of a picket line, to completely close off outside access to a company.

      Nope, blocking a public right-of-way is illegal. They have as much right to use it as you do.

    9. Re:Nowhere does the ruling say "hacking" by sabt-pestnu · · Score: 1

      > That they used individual members instead of a botnet to go after the email server seems irrelevant,

      If you substitute "autodialer" and "phone switchboard", does your statement still make sense?

      You could insist that individuals stop calling (stalking laws), but that would not cause the union to be the responsible (and sueable) party.

    10. Re:Nowhere does the ruling say "hacking" by Anonymous Coward · · Score: 0

      Political parties and outside groups influencing politicians often encourage their supporters to 'flood the switchboard' so that their expression of outrage with whatever swamps the offices ability to normal traffic. Are they really suggesting that a perfectly legal protest method should be illegal simply because they added 'on a computer' to it? The problem ultimately is that they had set up their mail system with an arbitrarily small inbox that is not consistent with best practices. If their IT department had been competent it would have been irritating but not prevented them from doing normal business.

    11. Re:Nowhere does the ruling say "hacking" by slashqwerty · · Score: 1

      Organizations routinely do the exact same thing with politicians. They set up servers which can fax or email a politician then ask millions of people to use the service to contact their representatives. It would not surprise me at all if the same organizations use auto-dialing services in their lobbying efforts as well. To top it off they also swamp politicians with snail mail.

      While the court claims the issue was the volume of the communications and not the content. I argue that it absolutely was the content. If the union had advertised the services of the business and created the same volume of email from serious customers the business would have immediately increased the capacity of their inboxes. They would not have claimed a violation of the CFAA.

      The key issue in this case is intent. The case has not gone to trial yet so the court ruled entirely on whether or not the alleged actions were sufficient to prove intent. According to the court, asking people to "fight back" by sending email and calling the company proves intent to cause harm.

    12. Re:Nowhere does the ruling say "hacking" by NiteShaed · · Score: 1

      Organizations routinely do the exact same thing with politicians. They set up servers which can fax or email a politician then ask millions of people to use the service to contact their representatives. It would not surprise me at all if the same organizations use auto-dialing services in their lobbying efforts as well. To top it off they also swamp politicians with snail mail.

      There's a few differences here though. Firstly, Pulte is not a public servant, it's a privately run business. When you take public office, you're obliged to listen to the grievances and concerns of the public, but as long as he's operating within the law a business owner has no such requirement (although ignoring your customers and employees is a stupid business practice). Next is intent. When those political organizations swamp a politician, the intent is to show overwhelming interest in some political point, not to simply cut that politician's communications until he begs for mercy and does what you want (which is more like blackmail than anything else).

      While the court claims the issue was the volume of the communications and not the content.

      I disagree. I think that the union in this case intended to paralyze the company's communications with overwhelming traffic, and had basically said "You don't get to do business until you do what we tell you". That's not a negotiating tactic, it's just strong-arming.

      The key issue in this case is intent. The case has not gone to trial yet so the court ruled entirely on whether or not the alleged actions were sufficient to prove intent. According to the court, asking people to "fight back" by sending email and calling the company proves intent to cause harm.

      I agree with the first part about intent, but I think you went off track at the end. If all the company did was tell members "Let Pulte know about your dissatisfaction", they would probably have been fine. The way they augmented that suggests that they may have been acting more in the spirit of blackmail than negotiation. Generally I'm on the side of labor over management, but in this case I think someone at the union has overstepped their role.

      --
      Some bring out the best in others, some the worst. Some bring out far more.
  30. 1.5TB ftw? by nbsdx · · Score: 1

    I mean seriously, If your company can't handle a couple hundred emails a day, then you have bigger problems to worry about. I work at a very small firm, and I receive up to 150 emails a day for various reasons. This doesn't even come close to stopping me from doing work. Buy a 1.5TB hard drive for 200 bucks, and call it a day. Oh, and for the love of God, learn to use the sort button.

  31. Do Not Challenge Big Business by Anonymous Coward · · Score: 0

    They own you and make the rules. Just accept it. It cant be changed at this point.

    If you haven't been watching, the United States of America is 100% DONE AND OVER. Your politicians so obviously hold you in contempt they deliberately tanked the countries credit rating, just for the sake of a dickwaving contest in TV.

    The problems cant be fixed. Americans are too weak willed, and weak mined to fix them. Toe the line, sit down, and shut up.

  32. New anti-union tactic? by KillaGouge · · Score: 1

    So now any company with union workers can set their inboxes to hold only a few messages, do something the union workers think is un-fair, and charge them with hacking when people start sending angry e-mails? This seems to be a cop-out to a larger problem. On the other hand I guess it could make union workers sit down with their union and think about what is to be said, rather than everybody e-mailing "this sucks"

    --
    GENERATION 25: The first time you see this, copy it into your sig on any forum and add 1 to the generation. Social exper
  33. the general public on the internet by Anonymous Coward · · Score: 1

    Sometimes I have the feeling it was a bad move to allow the general public on the internet. Because they don't get it, and they will keep saying and doing really stupid things that hurt it.

    Sending an email over a defined protocol that has a mechanism to handle a full inbox is not hacking. Failing to use basic 802.11 security and then bitching when google or somebody receives them **as the protocol is defined to work** is not hacking on google's part either.

    People need to start demonstrating that they have at least a basic understanding of the protocols before being allowed to pass laws about them or interpret existing laws about them. Otherwise, all these things are going to drive us into an utterly insane world of paralysis through sheer idiocy.

  34. Think "physical mail". by khasim · · Score: 3, Insightful

    Would the same amount of physical mail result in any legal actions against the union?

    No? Then the judge is an idiot.

    1. Re:Think "physical mail". by mdarksbane · · Score: 1

      Or more correctly, the law is an idiot.

      It is entirely possible (and legal) for congress to pass a law treating things differently on the idiot. That doesn't make it good law, but if it isn't unconstitutional, just stupid, that isn't for the judge to decide.

    2. Re:Think "physical mail". by Anonymous Coward · · Score: 0

      Those a large amount of physical mail prevent them from getting important letters?

      No? Then this analogy is flawed.

    3. Re:Think "physical mail". by Anonymous Coward · · Score: 0

      The law is making the distinction, it's not the judge's fault. Don't attack the judge for following the law--attack the legislature.

    4. Re:Think "physical mail". by Anonymous Coward · · Score: 0

      Not the same situation, since mail is not free to the sender. Although I suspect the same legal action would be valid in that case anyway. Anyhow, a better analogy would be would the same amount of faxes result in any legal actions against the union? I'm guessing yes.

    5. Re:Think "physical mail". by Tablizer · · Score: 1
  35. what's next voice mail full = hacking? parking lot by Joe_Dragon · · Score: 2

    what's next voice mail full = hacking? parking lot full is = hacking as a Computer turns on the full sign?

  36. Careful everyone by Haedrian · · Score: 2

    If we comment too much on this post we might be hacking /.

  37. Well, did they know? by davidwr · · Score: 1

    Did the union send the emails with the full knowledge they would overburden the mail server? In other words, was it "let's hurt their computer, oh and this is a way we can make it look legit?" Union loses: This is a DOS disguised as a speech action.

    OR

    Did the union send the emails as a protest and the computer problems were just an unfortunate side-effect? Union wins: They had no obligation to determine if the email system was up to the task or not.

    OR

    Did the union send the emails as a protest with the full knowledge that the email system would not be able to handle it? Union will probably lose under the doctrine of reckless indifference or gross negligence but it won't be nearly as bad as if sabotage was their intent.

    --
    Knowledge is how to play a game, intelligence is how to win, wisdom is knowing what game to play.
    1. Re:Well, did they know? by Anonymous Coward · · Score: 1

      Union asked members to contact company to voice their opinions.

      Members did so.

      Moral of the story? America hates unions, loves business, and hates dirty common working people.

      Read the opinion! It's absolutely laden with lavish praise for the defendant, and basically reads like "how dare anyone sully the good name of this profitable building company. they are successful and profitable. the union members are dirty commies. this decision, therefore, is easy. I choose to go with precedent and side with money. Thanks for the bribe. I am a dirty fucking pig american official. Someone should gut me and my ilk like hogs, and restore freedom"

  38. cable systems can use the same stuff on high VOD by Joe_Dragon · · Score: 1

    cable systems can use the same stuff on high free VOD use and big time downloaders by saying your use is give a DDoS to others.

  39. Time for tech judges and courts with jury who know by Joe_Dragon · · Score: 1

    Time for tech judges and courts with jury who know about IT or at the very least have to pass some kind of basic test on IT / Computers.

    Now this seems a like a judge who is to much on the letter of the law with not known must about IT other then not working / maxed out.

  40. Too many slashdot comments is hacking. by jimwelch · · Score: 1

    I think certain people ( first post, LOL, etc.) should be charged with hacking. ;) and anyone using emoticon.

    --
    Never trust a man wearing a coat and tie!
    1. Re:Too many slashdot comments is hacking. by Anonymous Coward · · Score: 0

      You do realize that :) is an emoticon correct?

    2. Re:Too many slashdot comments is hacking. by BJ_Covert_Action · · Score: 1

      Is there an emoticon that makes a WOOOOSH sound?

  41. Not as innocent as made out by Quila · · Score: 1

    From the opinion:

    Not content with its NLRB charge, LIUNA also began using an allegedly illegal strategy: it bombarded Pulte's sales offices and three of its executives with thousands of phone calls and e-mails. To generate a high volume of calls, LIUNA both hired an auto-dialing service and requested its members to call Pulte. It also encouraged its members, through postings on its website, to âoefight backâ by using LIUNAâ(TM)s server to send e-mails to specific Pulte executives. Most of the calls and e-mails concerned Pulte's purported unfair labor practices, though some communications included threats and obscene language.

    This was in-part an automated denial of service. But, okay, give them the benefit of the doubt. They didn't know their campaign was materially inhibiting the company's ability to conduct business, and the law requires they intentionally do so. The union also categorized this campaign as "fighting back." Even though the court didn't, I'd again give them the benefit of the doubt as that being generic rhetoric. But then there's this:

    Four days after LIUNA started its phone and e-mail blitz, Pulteâ(TM)s general counsel contacted LIUNA. He requested, among other things, that LIUNA stop the attack because it prevented Pulteâ(TM)s employees from doing their jobs. When the calls and emails continued, Pulte filed this suit alleging several state-law torts and violations of the Federal Computer Fraud and Abuse Act

    An organization without such intent would have ceased upon learning of the disruption. But they kept it up. The intent to deprive the company of the use of its systems was obviously there.

    However, the opinion rejects the claim that the campaign constituted unauthorized access.

  42. TFA/Summary is false; it was a DDOS by Anonymous Coward · · Score: 0

    It was a DDOS attack:

    http://computerfraud.us/articles/can-a-labor-union-be-sued-under-the-computer-fraud-and-abuse-act-for-spamming-an-employer%E2%80%99s-voice-and-email-systems

    (1) The union “instructed its members to send thousands of e-mails to three specific Pulte executives; (2) many of these e-mails came from . . . [the union’s] server; (3) . . . [the Union] encouraged its members to “fight back” after Pulte terminated several employees; (4) . . . [the union] used an auto-dialing service to generate a high volume of calls; and (5) some of the messages included threats and obscenity. And although Pulte appears to use an idiosyncratic e-mail system, it is plausible . . . [the union] understood the likely effects of its actions–that sending transmissions at such an incredible volume would slow down Pulte’s computer operations. . . . [The Union’s] rhetoric of “fighting back,” in particular, suggests that such a slow-down was at least one of its objectives.
    Id. at *6.

  43. I would write my senator to protest this, but... by paulsnx2 · · Score: 1

    I don't want to be accused of hacking my senator's account. I would have to quit my day job and devote my self to writing emails 18 hours a day to protest everything I feel deserves a protest message, and it now seems that even if I could do this, it would be against the law....

  44. Arguably, not a sound system ... by gstoddart · · Score: 1

    [We] conclude that a transmission that weakens a sound computer system -- or, similarly, one that diminishes a plaintiff's ability to use data or a system -- causes damage.

    But from the article, it sounds explicitly like this wasn't a "sound" system ... it was badly configured, and couldn't keep up with the load put on it. If a court is upholding this as "hacking" then they're unqualified to evaluate this.

    Seems like every time someone tries to pass a law related to technology, the law is written so badly as to demonstrate a complete lack of understanding of the thing the law is trying to cover.

    How could the union possibly know that this would crash the email system?

    --
    Lost at C:>. Found at C.
  45. All Spam Companies are now illegal by gubers33 · · Score: 1

    "The people running them and involved are all being charged with hacking and being sentenced to 5 years in prison." Give me a break, the government should no longer be allowed to make rulings on anything tech related since most judges and elected officials either A) Don't even know how to type or use a computer or B.) Type with two fingers at about 10 words per minute. This is just further prove about how putting a bunch of senior citizens as judges and congressmen is a bad idea. My father is only in his 50s and is fairly tech savvy compared to some of the other people his age, but I still routinely get calls about computer issues or doing something on the computer. If judges or congressman are going to be making laws or judgements on issues relating to technology, they should all had to go through multiple college courses on the subject in order to avoid judgements like this that anyone who knows what email is would think is retarded.

    --
    Just because you are wrong and I called you out on it doesn't mean I am a Troll.
  46. Intent by jklovanc · · Score: 1

    It is not a "public call to action". It is a Union orchestrating a campaign with the intent of making it impossible for a company to do business until the business complies with the the union's demands. It is a basic DoS attack with the intent of intimidation; do what we want or we will ruin your business.

    "Sound Computer"
    All mail servers have a limit on the number of emails it can handle. Overload that limit and there can be issues. Thousands of emails a day and phone calls every few minutes can easily reach that limit. The other issue is attempting to sift through the thousands of emails to find the ones from customers. That takes hours and money. By the time one works through the first thousand there is another few thousand waiting.Even if the server is still running that mailbox is unusable.

    Spam
    The difference between this action and a company sending out millions of emails to millions of people is as follows;
    1. The recipient if spam is not denied access to their regular mail due to spam. Most good mail readers sort spam into another folder so the recipient does not see it. Email from thousands of different legitimate addresses can not be sorted in this manner.
    2. Spam is illegal in many countries. In the US CAN-SPAM covers commercial emails.
    3. The intent of SPAM is not for one organization to put another organization out of business.

    Email campaigns to public officials
    An email campaign to a public official has the intent of showing support for a position and influence the official toward that position. Without that kind of support an official has no way of knowing how the public feels or thinks about a policy. It is in effect a vote by the constituency and very democratic.

    The intent of the union campaign was merely to disrupt normal business and intimidate a company into doing what they want. A business is not a democracy where the workers vote for what the company does. There is a grievance process for this kind of issue that does not include damage, harassment and intimidation.

    Physical mailboxes
    Yes, physical mailboxes do get stuffed with useless mail. The difference is that the companies that send the junk mail did not get together and target a mailbox with the intent of filling it up with junk so that real mail will be lost. If you leave a physical mailbox unattended for a couple of weeks it will fill up. In the case of the union action, they filled the mailbox in a day. Coordination and intent is the difference.

    1. Re:Intent by gubers33 · · Score: 1

      Everything you mentioned makes no sense if your mail server administrator is remotely competent. It actually is not hard to filter out emails. If you are getting email you do not want, write a filter rule with the action of "Move to deleted". If your Mail Server is getting full it means 1.) You probably have your limit set to low, meaning your a skimming cost on your IT being cheap and 2.) You mail server administrator is incompetent and should be fired. It is not hacking nor a DoS attack. Yes, you could do it that way, however this does not sound like the union's motive and it can be easily prevented through very easy steps. Yes, it is harder to filter that way cause the emails could be legit addresses. So create your filters with your customer emails create filters for your employees with customer emails going to that customer folder. If an email from a legit address is really spam, flag it. Also you can flag any email is spam if it considers words or phrases in the subject or body. Ex:"labor dispute".

      --
      Just because you are wrong and I called you out on it doesn't mean I am a Troll.
    2. Re:Intent by jklovanc · · Score: 1

      Here are some issues with filters:
      "filter to customer folders based on known from from addresses"
      1. What about new customers who have not yet been identified? How do they get filtered?
      2. This is a large company with thousands of customers each of which have thousands of employees. How long would it take to create the millions of rules to be sure all legitimate email got through.
      3. What about email sent from a different address? The customer's usual address is their work address but this time they sent from their home address.

      "filter by subject and/or body content"
      1. False positives. What about the email from a supplier stating that "the material will be delayed due to a "labor dispute". The more words you filter for the greater the possibility of false positives.
      2. What if the emails contain just nonsense and do not refer to "labor dispute"?

      I use filters to move things around but occasionally check my spam folder to be sure no false positives have occurred. It is impossible to check a folder that contains thousands of emails.

      The issue here is that the union intended to make business difficult for a company and to cost them money. In my mind it is the same as union members throwing rocks at a company's windows. Sure the company could spend thousands of dollars on stronger windows. It is a simple solution but that is not the point; the union shouldn't be throwing rocks in the first place as it is illegal.

  47. Good point. But you didn't go far enough. by khasim · · Score: 1

    Here's a good thought experiment, I post in a /. story that everyone should email their congressman and let them know what they think. Did I just "hack" Congress?

    Good point. But let's go back 100 years to a time before email. If you ran that same story in a NEWSPAPER and 1,000 people sent LETTERS to Congress, would that be an attack on Congress?

    Beyond that, if their email system is such a creaking rust bucket that it can't handle a thousand emails, it was hardly a "sound" system.

    Sticking with the 100 years ago scenario ... suppose the Post Office gave those 1,000 letters to Congress to one 60 year old mailman to deliver. And the weight was so much that he fell down and broke a leg.

    Are YOU guilty of assault and battery because he broke his leg carrying the letters that your newspaper story led people to write?

  48. Hey look! by formfeed · · Score: 1

    I broke into this website and left a comment on their webpage!

    1. Re:Hey look! by formfeed · · Score: 1

      I did it again!

  49. This is not about computer hacking by MatanZ · · Score: 1

    This is about plutocracy and anti-labor stance. If the roles were reversed, then the union would be forced to compensate the company for the damages that the union's badly configured server caused the company.

    1. Re:This is not about computer hacking by Anonymous+Psychopath · · Score: 1

      This is about plutocracy and anti-labor stance. If the roles were reversed, then the union would be forced to compensate the company for the damages that the union's badly configured server caused the company.

      God forbid a union member be fired, which is what started this mess.

      --

      Eagles may soar, but weasels don't get sucked into jet engines.

  50. Notice to oneself by Anonymous Coward · · Score: 0

    Remember to decrease the size of the mailbox to be able to sue for damages caused by full mailboxes.

  51. is /.ing a website hacking now too? by cod3r_ · · Score: 1

    Half the time when something makes it on ./ the website crashes.. Can the website now charge ./ with hacking?

  52. "Hacking" by Anonymous Coward · · Score: 0

    Downloaded the PDF, searched. "Hack" does not appear even once.

    1. Re:"Hacking" by _0xd0ad · · Score: 1

      It's the Computer Fraud and Abuse Act, which is specifically about cracking:

      The Computer Fraud and Abuse Act is a law passed by the United States Congress in 1986, intended to reduce cracking of computer systems and to address federal computer-related offenses. The Act governs cases with a compelling federal interest, where computers of the federal government or certain financial institutions are involved, where the crime itself is interstate in nature, or where computers are used in interstate and foreign commerce.

      Of course, one might wonder what's "interstate" about this, however, one should realize that the "compelling federal interest" in a crime which is "interstate in nature" has been broadly interpreted to mean that the Feds have a compelling interest in any computer-related crime committed by anyone at all, solely because their computer was connected to the internet which automatically makes anything they do with it "interstate".

    2. Re:"Hacking" by Lehk228 · · Score: 1

      thats water under the bridge down the river and out to sea.

      the courts had already allowed the cultivation of food crops consumed on site to be considered interstate commerce, which IMO shows a thought process created by lead deficiency.

      --
      Snowden and Manning are heroes.
    3. Re:"Hacking" by Anonymous Coward · · Score: 0

      You have to realize that someone might steal the crop and take it across state line, hence the feds need to be involved.

  53. Can we email the Judge? by iamhassi · · Score: 1

    Can we email the Judge or will we go to jail for hacking?

    --
    my karma will be here long after I'm gone
  54. "If they were using a bot to mass-spam them" by Quila · · Score: 1

    Not a bot, but they had their own mail server mass-spamming the company.

    All they need is for their server to be more powerful than the company's to create a denial of service that would require efforts to mitigate, just as is required for large scale DDOS bot attacks, but on a smaller scale.

    1. Re:"If they were using a bot to mass-spam them" by Danse · · Score: 1

      Not a bot, but they had their own mail server mass-spamming the company.

      From the article, it sounds like they were allowing people to send the emails from their server, the emails were not being automatically generated.

      --
      It's not enough to bash in heads, you've got to bash in minds. - Captain Hammer
  55. email hacking by Anonymous Coward · · Score: 0

    Of course it disrupts... it is meant to. So, what now: no loud talking, protestors must have reservations and a seat, letters clogged the mail box? Wow...
    Land of the free,home of the brave: open 10a to 1p M-W-F, limited access. Good behavior a must.

  56. I am going to make a mini-snail mail box by Busted1942 · · Score: 1

    So if I severely reduce the size of my USPS box, do you think I have a chance of making all the junk mail stop?

    1. Re:I am going to make a mini-snail mail box by Joe_Dragon · · Score: 1

      Postmaster General: "Oh, my goodness. What have they done to you here?"
      Kramer: "Huh? Who are you?"
      Postmaster General: "Well, you can just call me Henry."
      Kramer: "Henry Atkins? The postmaster general?"
      Postmaster General: "Last time I checked."
      Kramer: "Henry... can I get out of here now?"
      Postmaster General: "Oh, oh. Sit a bit. Sit a bit. I mean, after all, I drove
      all the way up here from D.C. just to talk to you."
      Kramer: "Oh?"
      Postmaster General: "I even had to cancel a round of golf with the secretary
      of state. Do you like golf, Mr. Kramer?"
      Kramer: "Yeah."
      Postmaster General: "Kramer, I've been, uh, reading some of your material
      here. I gotta be honest with you: you make a pretty strong case. I mean, just
      imagine. An army of men in wool pants running through the neighborhood
      handing out pottery catalogs, door to door."
      Kramer: "Yeah! Ha ha."
      Postmaster General: "Well, it's my job. And I'm pretty damn serious about it.
      In addition to being a postmaster, I'm a general. And we both know, it's the
      job of a general to, by God, get things done. So maybe you can understand why
      I get a little irritated when someone calls me away from my golf."
      Kramer: "I'm very, very sorry."
      Postmaster General: "Sure, you're sorry. I think we got a stack of mail out
      at the desk that belongs to you. Now, you want that mail, don't you Mr.
      Kramer?"
      Kramer: "Sure do!"

  57. What email system are they using? by jader3rd · · Score: 1

    Is it Exchange, is it Lotus, is it Zimbra? Is Pulte emails system hosted? Is it in the cloud? What inbox limit does Pulte enforce? Do they have a SAN back end? are they on JBOD? What does Pulte calculate their per inbox cost is? Why would a company create a system which brought down their system so easily?

  58. Oh bullshit by Shivetya · · Score: 1

    My friend works for a major internet provider and his job is cleaning up e-mail issues usually caused by jackasses; sometimes its the programmers where he works; but mostly its groups who decide to they are going "Show someone whats what".

    I don't care if its a union or not, slamming someone's mailbox is not a proper method to demonstrate your position. One e-mail from each union member is one thing, organizing outside groups is another. Which brings me to one item I have experience with, when unions want to protest an organization they not only rely on their own they pay for help. That help usually is non-union minimum wage people with no benefits to carry signs and the like. I am quite sure they also pay outside organizations in this day and age for "mailing assistance"

    If you follow the articles you will see this union hired an outside company to spam the voice mail boxes of the company. They also asked their members to do the same to the e-mail system. If this is not hostile action then I don't know what is. The company asked the union to put a stop to it and they would not. So what is an "Evil corporation" supposed to do? Just accept it as a cost of doing business? Even if it prevents you from doing business? How big of mailboxes should the have for voice mail or e-mail before it meets some artificial limit?

    Really, if someone is acting like an asshole and you ask them to stop then why not take them to court?

    PS: If you think unions are all flowers and bunnies you obviously never worked under one or with people under one. BTW, I suppose that the union in Verizon's current case is really trying hard to stop the damage being caused by its members? Far too many of these groups are thugs. They intimidate both workers and businesses all the time. Seeing one gets its balls busted for it is a good thing. We should promote proper and lawful solutions, not intimidation and depriving another of their livelihood.

    --
    * Winners compare their achievements to their goals, losers compare theirs to that of others.
    1. Re:Oh bullshit by s73v3r · · Score: 1

      Which brings me to one item I have experience with, when unions want to protest an organization they not only rely on their own they pay for help. That help usually is non-union minimum wage people with no benefits to carry signs and the like. I am quite sure they also pay outside organizations in this day and age for "mailing assistance"

      And you think the business isn't going to bring in outside help to prevent unionization?

      PS: If you think unions are all flowers and bunnies you obviously never worked under one or with people under one. BTW, I suppose that the union in Verizon's current case is really trying hard to stop the damage being caused by its members? Far too many of these groups are thugs. They intimidate both workers and businesses all the time. Seeing one gets its balls busted for it is a good thing. We should promote proper and lawful solutions, not intimidation and depriving another of their livelihood.

      Everything you said can go double for businesses, and the people that run them.

  59. Not necessarily the employees by Quila · · Score: 1

    This was a non-representative union. It doesn't represent any employees of the target company.

    Tha'ts a problem these days. A small company doesn't just fight with its union that it has a contract with. If any dispute happens, powerful unions from across the country will come down on them with a huge bankroll. They pay for high-power lawyers, robocall centers, mass emailers and (I love this part) non-union picketers.

    They basically have a huge expensive package they can open up at a moment's notice on any company that pisses them off. It's enough to bury most small companies, extort them into complying because they can't afford to respond. This company is big enough to fight.

    They even have a package they can enact if a company refuses to immediately cave into all demands for unionization. They move to prevent a worker vote until they've had time to pressure the workers, including threats and harrassment, and sneak enough ringers into the company. Meanwhile, they wage an all-out public relations campaign against the company trying to bankrupt them through lost business and legal fees.

    This is an SEIU trademark, even for a company that in the very beginning says "Okay, let's let the workers vote, and we'll gladly accept a union if they want it." They SEIU doesn't like that they'd lose that vote if the workers are currently well-paid and happy, so they try to engineer a situation where they will win.

    1. Re:Not necessarily the employees by s73v3r · · Score: 1

      Blah blah blah extremely biased anti-Union, pro-business sentiment.

      Do you honestly think that the business doesn't have people on their side doing the exact same fucking thing?

  60. This is what happens when... by John+Allsup · · Score: 1

    1) Laws about computers are written by politicians who don't understand them.
    2) Laws about computers are interpreted by judges who don't understand them.
    3) Lawyers only care about who wins.

    The current system is fundamentally broken.

    --
    John_Chalisque
    1. Re:This is what happens when... by gnasher719 · · Score: 1

      2) Laws about computers are interpreted by judges who don't understand them.

      It seemed to me the judge understood very well how computers work. Company sets up an email system that handles their company business just fine. Union sends tons of emails with the purpose of harassing the company. Email system breaks down. DoS attack.

  61. this is silly by Anonymous Coward · · Score: 0

    facebook is hacking me all the time! With all their silly emails

  62. Wait a sec - How many emails? by Anonymous Coward · · Score: 0

    Uh, What sort pf "volume" of emails are we talking about here?

    Mega multiple emails from the one source? Mega multiples from various sources (i.e. Union members) ?

    Interesting concept loaded with all sorts of implications

  63. If you'd read the court documents, by Quila · · Score: 1

    No. They don't. They fired a worker for malfeasance, next thing they know they're getting DDOSed by phone and email.

    Sorry for you if see reality as biased. You didn't dare to refute any part of my statement. These days the unions are well-coordinated and well-funded. Most target companies aren't.

    Did you know the SEIU once flooded an emergency room with fake patients who weren't sick in order to force a hospital to unionize? The SEIU's abuses, not of just companies but of workers, in particular are well-documented.

    1. Re:If you'd read the court documents, by Anonymous Coward · · Score: 0

      Blah blah blah I hate my 40 hour work weeks and think child labor is an untapped resource. Any bad action in history by any union or its individual members should be used to discredit all unions. Down with unions!

    2. Re:If you'd read the court documents, by Anonymous Coward · · Score: 0

      Are you listening to yourself?

    3. Re:If you'd read the court documents, by Swave+An+deBwoner · · Score: 1
      I think that this was about more than firing a worker for malfeasance.

      According to that hotbed of radical socialist reporting, the Wall Street Journal:

      Unions are pressing Congress to assess how home builder Pulte Group Inc. spent about $900 million in government tax breaks meant to help spur job creation and avoid layoffs.

      http://blogs.wsj.com/washwire/2010/12/15/unions-take-fight-with-pulte-to-congress/

      Note that Pulte is no small mom-and-pop operation; according to their website:

      PulteGroup, Inc. (NYSE: PHM) based in Bloomfield Hills, Mich., is America's premier home building company with operations in 60 markets and 28 states. The Company has an unmatched capacity to meet the needs of all buyer segments through its brand portfolio that includes Pulte Homes, Centex Homes and Del Webb.

      http://www.pultegroupinc.com/

      (Please don't click on that URL; their web server may collapse if you do and then our poor Commander Taco may be dragged into court.)

      Now back to your regularly scheduled bailout ..

  64. Re:Tea Bag Contest by Anonymous Coward · · Score: 0

    My balls are currently in a moist, warm and slightly squeezed state. I can see the bar cross the street. Life is good.

  65. It wasn't revenge by Quila · · Score: 1

    It was extortion. Give in to our demands or disruption of your business will continue. RICO time, union officials in PMITA prison, if we didn't have a DoJ in the pockets of the unions.

    1. Re:It wasn't revenge by Danse · · Score: 1

      It was employees complaining loudly and repeatedly about the actions of the company. It's free speech, and not their fault that the company's email servers were crappy and/or misconfigured. This was nothing like a real DDoS or spam attack. This was individuals clicking the buttons individually to send messages with their complaints, not millions of emails per hour being generated by a computer. Spam volumes are orders of magnitude greater. Something close to 300 billion spam emails are sent every day. Had they gone with the spam approach, they could have easily pumped out vastly more emails. From what I've read of this case, any halfway competent email server should have been able to handle it.

      --
      It's not enough to bash in heads, you've got to bash in minds. - Captain Hammer
  66. I hate unions, and I still support the union here by tlambert · · Score: 2

    I hate unions, and I still support the union here

    I see no reason for them to exist, following the passage of the fair labor relations act. The CWA routinely harrased a number of IBM facilities, as if by using networking we were also communications workers, even though we were all salaried engineers and therefore exempt, according to the department of labor.

    That said, I see the unions actions in this case as being no different than having a sit-in at a diner at the height of the civil rights movement, or a protest by the UAW blocking entry of workers into a manufacturing facility.

    Now THAT said, sit-ins were civil disobedience, specifically in violation of the law, in order to DOS the court system into forcing a change in law (and which were successful in that). However, in accordance with law at the time, many of the protesters involved were in fact arrested, since the only way to try a point of law is to violate it, and then go to court over it to demonstrate why a reasonable person would do the same.

    Whether the tactics used in this case constitute legal tactics of protest as a matter of process for collective bargaining, or if they constitute acts of criminal trespass on the effected communications systems really remains to be seen.

    Either way, it's an interesting case.

    -- Terry

  67. So The Courts Say... by Anonymous Coward · · Score: 0

    So the courts in the U.S. are now saying:

    Money is speech (Citizens United Case)

    Speech is not speech (this case).

    Does anyone else here have a problem with that?

  68. Mens Rhea by Anonymous Coward · · Score: 0

    They would certainly have to show Mens Rhea, (intent). This means the protestors would have to know that their action would break the e-mail system. Hell, making it so that any reasonable number of messages can bring down an entire system sounds like incredibly, incredibly horrible design.

  69. As usual, Spun for sensationalism by Anonymous Coward · · Score: 0

    This is deemed hacking by the author of the article. The ruling has nothing to do with hacking. The ruling has to do with abuse which, from the details presented in the filings etc, it most likely is. This has little to do with the fact that it was a union. From the filings, their intent was to disrupt communications, NOT simply to express their thoughts. Anyone that believes this is anti-union or even hacking related should contact me immediately because I have some ocean front property in Arizona that I'm sure you would be interrested in.

  70. Not really what the court said by Anonymous Coward · · Score: 1

    When I saw the blurb, I couldn't believe a court could be that stupid. After reading the opinion, not so much. Sorry to get all lawyer-y, but this was the union's motion to have the case dismissed before any evidence could be considered. The court didn't rule that the union violated the anti-hacking law. The court ruled that the union's conduct **as alleged in the company's legal complaint** (just a working assumption -- no evidence yet!) **COULD** constitute a violation, based on the allegation that the union acted as it did KNOWING the effect it would have, and INTENDING it to have that effect. I think that was based in part on the company's allegation that the company informed the union about the effect the email campaign was having, and the union continued the campaign anyway.

    If the evidence ultimately shows that the union arranged or continued the email campaign with full knowledge of the effect it would have, that doesn't seem outrageous to me, especially because "email campaign" here is not just speech encouraging people to send emails. The union made set up its server to send the emails for people -- something more active than just speech.

  71. Bullshit by Anonymous Coward · · Score: 0

    Makes you not want to be an American.
    I hide in shame.

  72. Unions once did a good service by Quila · · Score: 1

    They gained us those things.

    Now most are out for their own power. The days of unions approaching a company with an honest effort to help the employees are waning.

    It's not an isolated bad action. It's standard operating procedure.

  73. Bad news for me. by antdude · · Score: 1

    I send over 5,000 personal e-mails a month to various contacts. :(

    --
    Ant(Dude) @ Quality Foraged Links (AQFL.net) & The Ant Farm (antfarm.ma.cx / antfarm.home.dhs.org).
  74. Grasp of technology by Anon8---) · · Score: 1

    The judge doesn't have one.

  75. not so crazy when you RTA by ConfusedVorlon · · Score: 1

    1) the union used a robo-dialer to spam the office with phone calls (so they couldn't receive customer calls)
    2) they encouraged their members to 'fight back' and send 'thousands of emails'
    3) the company asked them to stop
    4) the union refused to stop

    This is not communication of the like of a letter writing campaign. It seems that it was clearly intended to disrupt and overwhelm the office.

    Critically, the company asked the union to stop - but the union continued.

    So actually, it looks like a deliberate, malicious denial of service attack which was made more effective by the fairly weak email system.

    In that context it seems like a reasonable judgment, and application of an appropriate law.

  76. wow...really silly! by hesaigo999ca · · Score: 1

    Shows how little these judges think about their ruling and the impact it can have, so now everybody is hacking everybody, and everybody can be charged by everybody else, and no one can claim otherwise...

  77. President Hacker? by Anonymous Coward · · Score: 1

    Does this mean the U.S. president can be brought up on charges for "hacking" congressional websites after he asked Americans to contact their congressmen and they brought down many U.S. congress websites?

    http://www.freerepublic.com/focus/f-bloggers/2753867/posts

  78. Click to send by Quila · · Score: 1

    It apparently was a form on the web site, click to generate a pre-written email. For reference, this union has over half a million members, each of which as asked to click and click again.

    In the end, they stated their intent of disruption and didn't stop when told it was overloading systems. They're just as guilty as a DDOS or mass spammer.

    1. Re:Click to send by Danse · · Score: 1

      In the end, they stated their intent of disruption and didn't stop when told it was overloading systems. They're just as guilty as a DDOS or mass spammer.

      No, because DDOS and spam originate from an individual and are completely automated. These were many individuals sending many emails containing their complaints against the company through their union's server. They wouldn't be able to generate anything even remotely approaching spam or DDOS levels of traffic. It's only due to the lousy quality and configuration of Pulte's email servers that they were able to cause such interruption. I certainly wouldn't have expected that to happen from mere thousands of emails being sent.

      I saw no hard numbers as to how many emails were sent, or how many members participated. Either way, it is trivial to block email from a given server, and filter out form messages. I don't see that they have any legitimate right to prevent individuals from sending as many messages as they like to their publicly accessible email server. As long as they aren't automating the process such that they are sent without human interaction in each message. Shoehorning this law into this situation is going to end badly.

      --
      It's not enough to bash in heads, you've got to bash in minds. - Captain Hammer
  79. Automation is irrelevant by Quila · · Score: 1

    It's the intent plus the effect. The intent was to impact the availability of the company's systems and thus their ability to conduct business. The effect was the same. That is illegal, and a civil tort. This cannot be equated to slashdotting because we go their to read the articles, not to purposely DDOS their systems. The law requires intent.

    That it was coordinated among thousands should bring in RICO charges too. For once I'd like to see some modern union bosses go to jail for their tactics.

    1. Re:Automation is irrelevant by Danse · · Score: 1

      That it was coordinated among thousands should bring in RICO charges too. For once I'd like to see some modern union bosses go to jail for their tactics.

      The intent was to convey the outrage of the union members and have their voices be heard by the management. Business-related emails sent to business email addresses. I've seen no real evidence of any other intent than that. Their free speech should trump the inconvenience to the company, especially for something as trivial to prevent as this. RICO charges for this would be complete bullshit. Hell, CEOs have to practically be caught red-handed eating live babies before they go to jail. Why should we have a double-standard here?

      --
      It's not enough to bash in heads, you've got to bash in minds. - Captain Hammer
  80. Slashdotters are idiots by Anonymous Coward · · Score: 1

    This is a ruling on a 12(b)(6) motion, which basically takes all allegations of the plaintiff as true. The ruling does not state that "emailz" equals "hax0rs." You guys are all m0r0ns.

  81. It wasn't employees by Quila · · Score: 1

    First fact: This union did not represent one employee at that company. You would have seen, if you had read the court documents, that it is a non-representative union.

    This union found out about the firing of one of their supporters who worked at the company. Despite the fact that the firing was for malfeasance (including the hiring of illegal aliens, something that could get the company in serious trouble with the law), they leveraged it into a portrayal of firing for supporting the union by wearing a T-shirt.

    The people complaining had no relation to the company whatsoever. They were outsiders, part of a coordinated campaign to hinder the operations of the company through saturating its phone, voice mail and email systems.

    This was individuals clicking the buttons individually to send messages with their complaints,

    Over 600,000 individuals on tap to send pre-written and pre-addressed complaints with a click to a few specific email accounts. Not everything has to be automated. There's also good old-fashioned group effort.

    This was nothing like a real DDoS or spam attack.

    All attacks are relative. If you, by any means, flood a system with the knowledge that the flood is of sufficient strength to affect the availability of that system, and with the intent of hindering the availability of that system, then you are purposely performing a DOS. That is illegal.

    That it was coordinated and occurred across state lines, federal felony charges should be certainly brought.

    1. Re:It wasn't employees by Danse · · Score: 1

      All attacks are relative. If you, by any means, flood a system with the knowledge that the flood is of sufficient strength to affect the availability of that system, and with the intent of hindering the availability of that system, then you are purposely performing a DOS. That is illegal.

      Again, this goes to proving intent. I still don't see that being done. They were obviously trying to convey the outrage of their members at the company. The company may not have liked it, and it may have been some sort of burden for them to receive so many complaints, but the volume of mail we're talking about here isn't remotely close to being able to take down an email system unless it was set up horribly wrong. That's on the company. Just because they say it's overloading their system, doesn't mean that it actually is. If it actually was overloading the system, it's due to negligence on the company's part in not setting up their email server properly. This isn't some mom and pop operation we're talking about. Free speech should win out over inconvenience and negligence.

      --
      It's not enough to bash in heads, you've got to bash in minds. - Captain Hammer
  82. equating ordinary emails with illegal hacking by thesquire · · Score: 2

    Based on the rather skimpy information available to this writer, this may illustrate just another example of ignorant and uninformed judges running amok. No one should assume that judges are not petty, ignorant and power-mad just because they have been appointed or elected to that office. They can be and often are just as stupid as everyone else. Good luck with further appeals.

  83. Intent really matters here by Quila · · Score: 1

    Another analogy:

    You look healthy but have a weak heart, I don't know it, I scare you at the Halloween party, you die.

    You have a weak heart, I know it, and I want you dead for some reason that I stand to gain from. I scare you one day to kill you, you die.

    Nothing changed here but the intent. One is an accident, while the other is first-degree murder. We don't intend to bring a server down. In fact, most sites can handle a good slashdotting. We even put up mirrors to alleviate the slashdotting.

    This union intended to take down the company's phone, voice mail and computer systems. That they're probably running a base install of Exchange on a small server doesn't matter. They shouldn't have to buy a better system or hire better admins because a 600,000-strong union has a coordinated, semi-automated email campaign aganst only a few mailboxes.

    It is not a crime based on the weakness of the victim or lack thereof. It is a crime based on the intent of the action and the effect on the victim.

    It's still called breaking and entering even if I don't lock my door. My lack of defensive measures does not constitute permission to take advantage of that fact.

  84. Don't forget the other corporation by Quila · · Score: 1

    The union is also a corporation, with assets over $140 million and executives who are mostly one-percenters in income.

    This corporation is in the game to grow itself too. Thishis attack is part of the standard campaign designed to extort the company into working with the union to force the workers to join that union under a union contract with the company.

    Absent this extorted company cooperation, the union would have to organize the old fashioned way -- convince the workers the union is a good deal for them.

  85. No, they stated their intent by Quila · · Score: 1

    The court cited it and found so. In addition, they persisted once notified of the effects of their campaign.

    Supreme Court precedent says that an illegal act does not receive First Amendment protection, specifically in a union extortion RICO context.

    Why should we have a double-standard here?

    I have no double standard. Show me a corporate executive doing RICO stuff and I'll support him going to jail.

    1. Re:No, they stated their intent by Danse · · Score: 1

      The court cited it and found so. In addition, they persisted once notified of the effects of their campaign.

      Where did they state their intent to crash the servers? The court cited something that could be interpreted in a number of ways. That, combined with other bizarre interpretations is why I think this is a bad ruling. The robocalls are a separate issue covered under a separate law, and therefore shouldn't be used as evidence of intent either. Then there's the notion that the simple, unsubstantiated notification that something is inconveniencing them is enough to override free speech rights. I really hope that's not the case. I would like to see what kind of horribly misconfigured mail server they were using that could be overloaded by such a paltry number of emails.

      I have no double standard. Show me a corporate executive doing RICO stuff and I'll support him going to jail.

      Yeah, that's the thing. They make it damn near impossible to prove most of the time. In this case, even though no intent to crash servers was apparently stated, the CoA chose to interpret some language to mean that, and to interpret the use of robocalling as further evidence of intent, even though that makes no sense. If they were guilty of violating the robocalling law, why aren't they being charged with that? If they aren't guilty of violating the robocalling law, then how does it show intent? The court seems to have manufactured the intent in this case, which is usually the one thing missing in most corporate cases. This ruling is just all-around bad.

      --
      It's not enough to bash in heads, you've got to bash in minds. - Captain Hammer
    2. Re:No, they stated their intent by Quila · · Score: 1

      The robocalls are a separate issue covered under a separate law, and therefore shouldn't be used as evidence of intent either.

      The robocalls are part of a clear pattern of bahavior designed to DOS the company's ability to communicate.

      Then there's the notion that the simple, unsubstantiated notification that something is inconveniencing them is enough to override free speech rights

      There's an old saying, the right to swing your fist ends at my nose. Your right to speak your mind ends when it materially interferes with my business. In this case they weren't even speaking their mind, since a 600,000-strong membership was just clicking a "send" button over and over and over in order to flood emails. Automated by a programming loop, or by having over half a million clickers at your disposal. Same concept.

      Because of an old injury, loud noises cause me serious pain with the likelihood of further injury. You start yelling. It would not hurt most people, no damage done. I tell you it is causing me pain and injury. You refuse to stop. You are now purposely injuring me. But it's okay because it wouldn't hurt others? Am I obliged to put in ear plugs, or should I just call the police?

      I can't think of a case in law where the victim's inability to absorb an attack without injury absolved the attacker of responsibility for the injury.

      The court seems to have manufactured the intent in this case, which is usually the one thing missing in most corporate cases.

      This is a corporate case. One multi-million dollar corporation with fat cat executives against another multi-million dollar corporation with fat cat executives. One is in the business of building homes for profit, the other is in the business of unionizing workers for profit.

    3. Re:No, they stated their intent by Danse · · Score: 1

      The robocalls are part of a clear pattern of bahavior designed to DOS the company's ability to communicate.

      The robocalls were part of a pattern of legal behavior you mean? I don't see how they can support the idea that they were doing something illegal if they were complying with the robocall laws.

      There's an old saying, the right to swing your fist ends at my nose. Your right to speak your mind ends when it materially interferes with my business. In this case they weren't even speaking their mind, since a 600,000-strong membership was just clicking a "send" button over and over and over in order to flood emails. Automated by a programming loop, or by having over half a million clickers at your disposal. Same concept.

      You keep throwing that 600K number out, but I've heard no evidence of how many members were actually involved, and no numbers for how many emails were sent, beyond the vague "thousands". So while you keep trying to imply that all 600K members were just clicking away as fast as possible, I haven't seen anything to support that.

      Because of an old injury, loud noises cause me serious pain with the likelihood of further injury. You start yelling. It would not hurt most people, no damage done. I tell you it is causing me pain and injury. You refuse to stop. You are now purposely injuring me. But it's okay because it wouldn't hurt others? Am I obliged to put in ear plugs, or should I just call the police?

      Actually, yes. You should be responsible for dealing with your issue in that case. It's not reasonable to limit everyone else's rights because of some issue specific to you. I hate to think what the world would be like if we all had to cater to every idiosyncratic issue that someone has. Now, would I stop yelling just to be polite? Sure. But I'd be a whole lot less inclined to comply with your wishes if you had just done something to insult or injure me, which is more the case in this situation.

      I can't think of a case in law where the victim's inability to absorb an attack without injury absolved the attacker of responsibility for the injury.

      Using the language of physical assault is really not relevant here. There are many cases where people's constitutional rights trump the inconveniences or harm to others. Some of these are codified in law, and others are simply precedent set by the courts.

      This is a corporate case. One multi-million dollar corporation with fat cat executives against another multi-million dollar corporation with fat cat executives. One is in the business of building homes for profit, the other is in the business of unionizing workers for profit.

      I wasn't the one that started drawing lines between the union and the company at issue. Drawing those lines seems to be a Republican thing. I have plenty of issues with the behavior of unions, but I also recognize that their very existence is due to the abuses of corporations. It's very much a balancing act. Unfortunately one that often results in the very same kinds of brinksmanship we see in the federal government now.

      --
      It's not enough to bash in heads, you've got to bash in minds. - Captain Hammer
    4. Re:No, they stated their intent by Quila · · Score: 1

      The robocalls were part of a pattern of legal behavior you mean?

      It goes to intent. Jamming their phones may not be illegal, but jamming their computers is.

      So while you keep trying to imply that all 600K members were just clicking away as fast as possible, I haven't seen anything to support that.

      I haven't seen anything otherwise. People are thinking only a couple thousand, but I showed the pool available. And union members are usually pretty good at doing what they're told.

      It's not reasonable to limit everyone else's rights because of some issue specific to you.

      So you think your free speech includes causing physical damage? That's going too far. Even noise abatement ordinances are constitutionall acceptable.

      But I'd be a whole lot less inclined to comply with your wishes if you had just done something to insult or injure me, which is more the case in this situation.

      Huh? They fired a guy for cause, among other things hiring illegal aliens, something that can land the company in serious legal trouble. He wasn't a member of the union, since that union represented nobody at the company. His only known connection is wearing a T-shirt of the union.

      Yes, *known*. The union has been trying to organize there, so it's likely the guy was a ringer.

      It's very much a balancing act.

      I agree there. And unions are still quite necessary. My main problem with unions these days is the extortion campaign many use in organizing. This incident has the classic look of the beginning of such a campaign. That is why I clearly believe the claim of intent to adversely affect their systems, which is a crime and a tort.

    5. Re:No, they stated their intent by Danse · · Score: 1

      It goes to intent. Jamming their phones may not be illegal, but jamming their computers is.

      I think I've already said that their intent was expressed pretty clearly, and that was to convey the outrage of their members. That this may clog their phone line is a side-effect as far as I can tell, but they were operating within the law. They had every reason to believe they were doing so with email as well. If anything, email is usually MUCH easier to handle in volume than phone calls.

      I haven't seen anything otherwise. People are thinking only a couple thousand, but I showed the pool available. And union members are usually pretty good at doing what they're told.

      So no evidence at all really, and we don't know where the articles got the estimate of "thousands" from, but that's all there is.

      So you think your free speech includes causing physical damage? That's going too far. Even noise abatement ordinances are constitutionall acceptable.

      Noise abatement is fine within reason. No loud music or equipment after 9pm and such. That's not really relevant here. They didn't cause physical damage. They apparently caused their email inboxes to fill up. That's the extent of the "damage". This is also apparently only based on the say-so of the company, as I've seen no actual evidence presented by them. If they had ridiculously small quotas set, and completely incompetent administration of their server, then I suppose it's possible. Of course it was the company's email server that was accepting all that email too. They could have quite easily told it not to. This doesn't seem to be any different than sending them so much snail mail that they have trouble receiving and finding the mail they actually want to read.

      I agree there. And unions are still quite necessary. My main problem with unions these days is the extortion campaign many use in organizing. This incident has the classic look of the beginning of such a campaign. That is why I clearly believe the claim of intent to adversely affect their systems, which is a crime and a tort.

      Versus the extortion campaign that companies use to prevent organization? We see that all the time too.

      --
      It's not enough to bash in heads, you've got to bash in minds. - Captain Hammer
  86. The victim's ability to handle the fight? by Quila · · Score: 1

    That's what we base crime on now?

    You whack me in the head and kill me. You shouldn't be subject to a murder charge on the idea that I should have had a stronger head?

    1. Re:The victim's ability to handle the fight? by Danse · · Score: 1

      No, that's certainly not reasonable. But then it's also not reasonable to believe that a company like this doesn't have email servers that can handle such a paltry load. There are plenty of free mail servers that can do it without any problem. Had they told me that a load of mere thousands of emails were causing them such severe problems, I wouldn't have believed it. We apparently still only have their word for it. Seems more likely that they just wanted them to shut up about it.

      --
      It's not enough to bash in heads, you've got to bash in minds. - Captain Hammer
  87. Tech people too often assume by Quila · · Score: 1

    That everybody else is competent at tech. They're a company, they must have their stuff set up well. A few hundred thousand emails hit just a couple boxes, they fill up, the admins are incapable of handling it. It's that easy. Looking at their current openings, this multi-billion dollar company with over 13,000 employees has a single IT position open, a low-level web developer. They don't look too hot on IT, which is common for the construction industry.

    Again, the fact that the admins are incapable does not excuse the act of the aggressor. That woman wouldn't have been raped if she had known self defense, so the rape is her fault, not the rapist's?

    1. Re:Tech people too often assume by Danse · · Score: 1

      No, but it's hardly what you would expect from a company of this size, and it's quite understandable to be skeptical about their claim that this was a major hardship for them. Not having even a minimally competent email setup? In 2011? Really? I'd be more likely to believe that they just didn't want to hear the complaints.

      --
      It's not enough to bash in heads, you've got to bash in minds. - Captain Hammer
  88. Competence is too often assumed by Quila · · Score: 1

    Yes, many companies are tech-adverse. "We do construction, not computers!" That one IT job I found for them wasn't even in the home building division, it was in the mortgage division. Companies like this are prefect for the cloud, because they don't even have the will to create a decent IT infrastructure.

    I knew an admin in the federal government who set up a stock proxy. That's it. Just installed it and put it online. It was a hacker's favorite for quite a while. Don't assume that level of competence is relative to organizational size.