Failures Mark First National Test of Emergency Alert System
An anonymous reader writes "The first full-scale test of the National Emergency Alert System failed on Tuesday at 2 PM. Some radio and television networks did not air any alert, while the performance of others was inconsistent. 'Some DirectTV customers reported hearing Lady Gaga's "Paparazzi" play during the test. Some Comcast subscribers saw their cable boxes turn to QVC before the alert, while Time Warner Cable customers in New York did not see any alert at all.'" If you were tuned to any American broadcaster at the time, did the alert system reach you?
Those words never go together. I am shocked.
Tests are supposed to fine failures. That's what they are for.
goatse.cx
I was in the car listening to NPR for this. The NPR (WGBH) station did a nice little lead in story and switched smoothly to the test. As soon as it did I started jamming presets and none of the other station I had programmed got the test. Local Alt Rock station, local R&B station, and the other NPR station all failed to broadcast the test as far as I can tell.
I don't need a million points of light, just two points of multi-mode fiber and a 10 Gig-E router.
I'm a long time Comcast subscriber and my box has always turned to QVC or HSN for a few seconds around the EBN alerts but we still get the alerts themselves. So it's not as much a failure as a bit of goofiness before and after the alert.
... because that is exactly what you would expect in a test of such a large system. The real surprise is if it would have worked without any issues on the first go round.
National Journal's Marc Ambinder tweets: FEMA official concedes "glitch"; says that it appears (maybe) to be related to how satellite and cable providers prepped their equipment.
If your emergency broadcast system requires all cable and satellite providers to "prep" their equipment beforehand, you are doing something fundamentally wrong.
I did not hear a test, but I did see a black cat walk by, then the same cat walked by again.
"I'm just here to regulate funkiness."
and from what I heard, FiOS all over the place worked without a hitch. It might have to do with the fact that Verizon's infrastructure was built inside the last decade.
Viable Slashdot alternatives: https://pipedot.org/ and http://soylentnews.org/
I saw "crawlers" before and after the scheduled test warning me that the test was not an actual emergency. Of course, I did not see any actual test message. It's a good thing they are testing this because it certainly does not work.
The local cable broadcaster here lost approx 10 channels after the test, including CNN, FOX, and DISCOVERY. They all switched to the NAT GEO channel without audio for upwards of an hour after the test ran.
In addition, the test video was jumpy, kept blacking out, audio kept dropping out, etc.
All in all, if it had been a real emergency, losing the 2 major news channels would have been real motivation to start loading ammo and supplies and gassing up the bug out mobile. ;)
So Time Warner NY failed to implement the national emergency system that we use in the event of an *inbound ICBM attack*? When it had been announced for weeks in advance?
Curse their sudden but inevitable betrayal.
-- IANAL, this isn't legal advice, and definitely isn't legal advice for you. Also, Squee!
So I would never see/hear an alert anyway. Likely would hear about it on /. or elsewhere online after the fact.
I guess I should plan to get one of those weather-alert radios sometime just to make sure I am not completely out of the loop. :P
-SS "Teach the ignorant, care for the dumb, and punish the stupid."
I happened to have a weather radio handy, and "listened" to it on that... or at least tried to anyways. It sounded like three seperate alerts were all playing at once, overlapping by about 10 seconds... so throughout the entire test I could hear alert tones mixed in with speech, and it made the whole bloody thing incomprehensible.
Subby should learn to speak english before posting on english forums.
Our local radio station group (and local Comcast cable TV as well) in parts of Colorado had the test run transmitted to us in almost complete gibberish. It sounded like someone had an open mic and it was recursive on itself, echoing and repeating in delay to the point of being unintelligible. Not surprised actually - most stations in my experience screw up the local/regional EAS test and have to redo it each month. Why should the national one be any different?
I do have a cell phone on me all the time, and received no alerts on it.
I can tell you from experience however, that if it were an Amber Alert, I would have been aware of it immediately.
CONCLUSION: EAS is another complete misguided federal program.
They should watch the movie AntiTrust and figure out how to develop Synapse.
DTV, Cable, Satellite, and Radio; I only see/hear these for tiny fractions occasionally in public places. Almost all my media is consumed on-demand or downloaded via the internet. I may be in the minority, but a minority that is growing.
would constitute and "national emergency" that would require the government to alert everyone in this manner? Or is this more department of fear BS.
My wife was watching her soap, and it didn't happen. I heard almost none of the Western States got the alert.
SJW: a person who perceives an injustice, and while correcting it, commits a greater injustice.
What kind of conceivable emergency would effect the entire country? Nuclear war?
I was eating lunch at the local Hooters when the test aired. All the TV's in the place went to the same test screen, when they were on different sports channels before. So it worked for DirecTV at least.
Some DirectTV customers reported hearing Lady Gaga's "Paparazzi" play during the test.
Are you sure it wasn't "Take My Breath Away" by Berlin? (Proof)
then this!
I was streaming my favorite AM station from back home using iheartradio on my phone and they carried the test - New EAS data bursts, then the good old "the Russians are coming" EBS tone, then a recording with horrible background noise, echoes, and looping of some dude spieling the EAS spiel
That wasn't a mistake, that was just a targetted emergency call- part of some A/B testing.
We're Comcast too but we got Chuck Norris instead. We just thought it was part of the response instructions: Times will be hard. You're going to have to ask yourself "What would Chuck do?"
Why not just use whatever variety of pipes they used to shout about the upcoming test?
I heard about the upcoming test from at least a dozen different sources, but was completely unaware of it when it actually happened.
The first 2 seconds played, then silence on all XM stations.
Because I was sitting at my computer, not in front of a television set.
I also didn't hear any physical alerts such as our local storm siren or other means.
I spent all day in the library where there are no TVs or radios.
Also, I'm not in the US at the moment.
Free Manning, jail Obama.
I was underground in my hardened bunker yesterday afternoon!
On my DirectTV satellite connection we got a blue screen of text and stuff together with about 75% of the song papparazzi. It seemed an odd choice for national emergency...
I was aware of the upcoming test but haven't followed it much being at work which means not watching TV and not listening to radio. Our 2-ways at our facility are not Part 73 broadcast, and I don't think Part 90 business or public safety radio services were part of this (wasn't scanning at the time except media 2-ways that were chasing story of a downed airplane in SF bay but it turns out it was a unmanned large balloon). I don't know of any amateur radio groups were involved (I don't think so, wasn't listening to the N6NFI 9 AM Talk Net). And never got any emails or cellphone text (thankfully).
But lotsa debate here on slashdot! I'll throw in my opinion is this test was useful as actual demonstration of nationwide "simulcast" which exercised the feeds to the broadcasters. You can model it but at some point you gotta do some kind of real world test. Now, purpose of EAS is debatable..... disaster is either self alerting ( flood, earthquake, nuclear bomb denotation), there are already other means of alerts i.e. NWS tornado warnings, hurricane evacuations. Or local flashflood alerts but leave that to local authorities as they know (or should) have better knowledge how to get word to flood areas. There is no earthquake warning system except p-wave (or s-wave?) sensors. Inbound ICBM attack is very 20th century and not useful (WTF are you going to do with 15 min warning?).
mfwright@batnet.com
Listening to a syndicated radio show on AM radio.
Start tones, silence, end tones. Not very informative.
Was watching Travel Channel when it was supposed to air the alert but I didn't get one until about 1:05 and after it finally aired my cable box restarted and the quality of my TV is now that of 240p and calling Comcast hasn't helped.
We should leave emergency notifications to the free markets! You want to know about disasters and what to do? Well, just subscribe to a disaster notification service. I'm AT&T or your cable companies will provide that service as part of a package of some sort. And we all know what superior service cable companies have over pathetic government!
I am a Comcast subscriber using a TIVO box. At the appointed time, it switched to a movie in Spanish for about a minute and then displayed a text message about it being a test.
I was at the Dentists and one of my fillings started broardcasting the alert.
"That's the way to do it" - Punch
and it interrupted a badass song. I was pissed. And, on top of that, the quality was crap. I heard about 3 different announces speaking through static at once.
I have a HD TiVo, and it was completely and totally on override during the test. Wouldn't respond to any of the buttons at all, not even the TiVo button itself. Somewhat unsettling.
Are YOU using the TOOL, or is the TOOL using YOU? Think about it!
This test is brought to you by the letter P. Why test now during civil unrest when the system went unused during 9/11, Katrina, etc.
I am amazed that after 9/11 they hadn't tried to do such a thing sooner not 10 years later. I'm just gonna sit in my bunker with my tin hat.
I was watching the test on a friend's Cox Communications cable service, and they also switch to a shopping channel (cable channel 8) for emergency alert activations. Their cable system apparently is incapable of showing the alert on all the (digital?) channels, so they simply show it over analog shopping channel 8 and have a system in place to switch everyone to that channel automatically whenever an alert is triggered. It's a bit annoying if a test is scheduled during, say, an important football game... er... episode of Mythbusters... whatever. On the other hand, it is even more jarring than the alert tones, so you'll certainly know something's afoot.
If you have one of their Motorola digital cable boxes, when it goes into emergency alert mode and auto-switches to analog shopping channel 8 for the message, the front clock display changes to "EAS" as well. If you're suddenly watching the shopping channel and "EAS" is displayed on the cable box *and* you have the wonderfully annoying (and intentionally so) alert tones, you *should* be able to figure out that now's the time to read or listen. At least, that seems to be the general idea.
I did notice that I didn't get the alert over cable until after I'd finished watching it on OTA TV (and chatting about it afterward), so chalk up a minute or two of additional latency to the cable company.
1. Millions heard it.
2. Using all communication methods to broadcast a message of national urgency is hardly misguided. It's a common sense idea.
3. They'll add other methods soon enough.
Cox Cable in San Diego knocked CNBC (business channel) off the air for over 30 minutes. I saw a nice black screen instead of an alert. I think they should waive everyone's cable modem data cap for the month...
I was browsing Google News when I happened to hear the tone from next door. For some (unexplained) reason, I kind of expected to see a notification on there.
Considering I sit in my office all day with no radio and no TV, it would be nice to get that kind of alert webified.
People still watch TV?
I didnt know about it. I get emails and texts though, why not alert me that way? Every American I know would have received the alert immediately if they'd done that.
Why does this exist? I've seen the party line about katrina, 9-11, etc.. As I recall, every news channel, radio station, news site was flooded with real time. Why would we need to hear from the president? There are like 200 microphones in the white house, all he/she has to do is let the networks know he's talking in 5 minutes... This has already been accomplished by the free market, what possible purpose could it serve?
I was watching a podcast of G4TV at the time, and I noticed that all of Sarah Underwood's clothes jumped a meter to the left.
Does that count?
-- Tigger warning: This post may contain tiggers! --
This is the gov't! First they need to spend a bunch of money to test a known deficient system, then a bunch more money to document that they tested a known defunct system, then waste a bunch of time [ var time = 'money'; ] debating inanities before they can propose spending a bunch more money on studying whether building a new system is cost beneficial.... all this before taking the initiative to just create a new system which may or may not be technologically deprecated by the time it is deployed.
People still use broadcast TV? Huh.
I have a weather/emergency radio oustide my office door which never went off at all. You would think that system would be failproof. It lets us know when storms are coming or tornado alerts are issued....
Some DirectTV customers reported hearing Lady Gaga's "Paparazzi" play during the test.
The terrorists have won
I'm not sure I understand the point of all of this. Why do we need a national alert system?
I'm sorry, but planes flying into buildings isn't a valid reason to send out a national alert. Sure, it will have a lasting effect on the country as a whole, but we don't all need to run and hide. Furthermore, I doubt it will have any effect on the people actually involved, as the alert probably won't make it out until something has already happened. Natural disasters I can understand, but it seems like the news stations already have that handled fairly well.
If anything, this is only going to cause more paranoia, especially if every little thing that happens is broadcast as an alert.
Therefore, the test of my new tinfoil hat design was a resounding success!
sudo eat my shorts
How much of a fine did the failure have to pay. bu dum bum. I will be here all week.
Why even both with this broadcast system? Send out the alert via Facebook, Gmail, and a few other well selected systems (Angry Birds, Farmville??) and reach more people quicker.
Test came through for me in Sheffield Lake, OH (between Cleveland and Sandusky) using Time Warner.
I was in Romania watching slingbox from Phoenix, AZ (Cox Comm). It worked fine but didnt turn the channel back to Hbo on demand.
I haven't had a cable subscription for years and now get all my television from Hulu or Netflix. I also listen to Pandora Radio at home, work, and in the car. I guess I just don't get to know about the emergency evacuation plans that will save my life. Hopefully, streaming media over IP is just a fad and they won't have to rethink the relevance of a broadcast based Emergency Alert System.
Some guy that said he was the President of the United States told me that it was a test. Did I believe him? No!
Just passing the rumor along.
IANABE (I am not a broadcast engineer), but I was at a meeting recently with some, and this whole project has been a typical government screwup from day 1. Out local "Regional Entry Point" station is receiving the "transmission" over a POTS converter. That means that an autodialer calls in to the radio station, and plays an alert. I happened to be listening to that station during the alert, and the sound quality was horrible. The alert message played twice, and both times it was covered in awful echos and other noise. I can only imagine that the other stations in the market, who were supposed to pick up the message from that station must have sounded even worse. So no, I disagree with other commenters who say the private broadcasters are to blame for a poor showing. DHS and FCC have made this into a boondoggle of national size. There are supposed to be some kind of satellite uplinks coming online to distribute the alerts, and the current POTS based system will just be backup in major markets, but of course that was not ready in time for the "big test."
I heard the announcement cut in the middle of the top-of-the-hour news on NPR (but there'd been plenty of discussion about it up to that point). After a few seconds I heard what sounded like random comms chatter in the background, but as it got closer to the end I could make it out and realized it was the same message playing on top of itself 3 or 4 times with a half second or so delay between them. The distribution network must have allowed some subtle feedback. Fine for a 15 second test message, but if there were serious instructions being passed on, it could get annoying real quick.
What do you mean they cut the power? How can they cut the power, man? They're animals!
since some of us are not tuned to a tv or radio 24/7
Until they link it up with a audio warning like tornado sirens I doubt I'll ever see/hear the warning.
Kill your tv and tune off mainstream radio!
What kind of weak ass test is this if we don't load some ammo and supplies, gas up the bug out mobile and fucking go nuts?
I take these very seriously. I sure as hell did all of the above.
All I keep thinking is what's next to build fear amongst your own citizens. So now the alert will be triggered every now and them and everyone in the hole country will be afraid of dying and ask the president to invade another country. Is it so hard to see that no other country in the whole world has so many security issues? None else in earth is so afraid of bad things that may happen to them. You never wondered how come? Never thought of what is that you did to get into this situation? Just change what you are doing that provokes other to be so angry at you, and you will never need to be afraid again. But instead of that you just accept to get paranoid and keep fucking the rest of the world.
So it looked fine to me, although apparently there were a bunch of problems elsewhere. Ah well, that's why they call it a "test"...
Be who you are...and be it in style!
The alert came across the local access cable station we were tuned to. The video was successful, but the audio was horrible. You could tell he was talking, but the audio was garbled, almost like other stations audio was breaking into it.
I just hope my day time shows got recorded.
was watching Fox News channel via ATT Uverse . Fox news lead right into when the test was to start but nothing happened. They went right on with their normal programming. Kinda makes one wonder if the old CONELRAD or Emergency Broadcast System would have ever worked Nationally or not. I had actually tuned in to listen to the test, the nerd in me I guess.
I don't think those songs are that similar. Besides with the large number of sample based songs on the radio now, why pick on Lady Gaga?
Actually, I can see the vague similarity in the tune - but thats all it is, a vague similarity. She should do a proper cover version: she could wear a replica of a fighter jet made out of live badgers.
Meanwhile, more suitable soundtracks for the EBS would be "Ninety Nine Red Baloons" by Nina, "Two Tribes" by Frankie Goes to Hollywood, "Enola Gay" by OMD or, on a different tack, you can't go wrong with "Always Look On The Bright Side" (although theyd have to bleep out the s-word for US National Radio)
In a survey of 100 programmers, 111111 thought that duck-typing was a good idea.
With the stories I have heard about this kind of thing potentially doing funny things with cable boxes or Tivio and such, I was curious if my little over-the-air DTV converter box would do anything unwanted. Fortunately it did not. Each station simply went to broadcasting their own custom themed video warning message on their channel and sub channels. I flipped through the channels to see all the different ones. The only odd thing was some channels went back to their normal programming sooner than others.
It was kind of interesting seeing how each station had a different looking message and some had different information. I had assumed they would have all been using more or less the same systems.
KCRA (Channel 3 and 58) aired the test about two minutes after the top of the hour. The audio message was severely degraded. Keep in mind it was a test. You cannot fix it if you don't know what's broken.
In the upcoming election cycle, they may feel the need to remind good citizens to vote.
Time Warner analog broadcast the alert about a minute after it completed on our local NPR affiliates. For about 5 seconds before the alert the TV displayed a Linux command prompt at login. I used to see this screen appear late at night occasionally when using the set top box on the other TV. The set top box would display "EAS" instead of a channel number and a login screen would be displayed for a couple minutes. There was some sort of identifiable brand name on the login screen and at one time I looked it up on google. Sure enough, it's a company that sells computer hardware and software for interfacing with EAS -- apparently linux based. Just kind of interesting.
Stupid Firefox 7 and 8 stripping the http:// out of the location bar. Here's the correct link
All they have to do it post an alert to facebook, it will get shared and reposed around the world in minutes. I was not effected as I was listening on a online radio station. Maybe I better not say that, they govt. will try to require a backdoor to online stations in the name of safety and homeland security.
It's great to hear that clearchannel hasn't dominated every station in every market yet.
I forgot - fail
Prove anything by multiplying Huge Number times Tiny Number
zbZa(&@Q(@# 21.......
However, thanks to Emergency Testing Protocols, testing can continue. These pre-recorded messages will provide instructional and motivational support, so that science can still be done, even in the event of environmental, social, economic, or structural collapse.
There was test? Who watches TV or listens to the radio? If this were a real emergency and the TV watchers lived whilst the computer users melted, it would be all kinds of bad for the genome.
Well it kinda worked,the voice sounded like some kinda alien, totally not understandable. But the text part was OK
Jack of all trades,master of none
OPB (Oregon Public Broadcasting) had video for the test on their TV station but no audio. Here's what they said on their Facebook page: "As the hub of the emergency broadcast system for the region, OPB is responsible for sending signals out to all other regional broadcasters. We received the test signal as planned, but a software problem prevented the signal from being sent out to the statewide network of broadcasters."
this linking of all of the systems is new, not decades old. I know that yo want to try to chalk this up as a failure for some self serving political reason, but it''s not. Please listen to those of us who know how engineering works and stop trying to decrease our intelligence by listening to your uninformed whining.
the could have different warning tiers. for the Platinum level, you get a full 30 minutes warning. For the common folk, we have bronze with 30 seconds.
Why isn't this built in to mobile phones? You'd reach a lot more people quicker through SMS than TV.
It sorta worked here, if interrupting a recording on my DVR was the intent. I haven't watched live TV at home in years.
On the DVR playback, there was a spash screen with some words. No audio.
A few minutes later, an unreadable EBS message was displayed in the upper left corner of the TV. It had WWWxxxxWWWxxxxx where the 'x' characters were some high ASCII characters. There was no audio in that part either besides those annoying BEEP/Honks.
Sorry, not a fan of the EBS or any automatic dialer to cell phones, home phones or email messages. That's what tornado sirens are for. Sadly, the county uses those sirens if any part of the county (20 miles square) is impacted. When I hear those tornado sirens, if it looks threatening outside, I'll turn on an AM radio.
Otherwise, get off my lawn.
Some Comcast subscribers saw their cable boxes turn to QVC before the alert
That happens on Comcast during every weekly test of the emergency alerts. Really.
99 LuftBallons would word too. People aren't used to hearing German on the radio in the US.
gah... thats "Would work too"
I was on the web and saw detailed coverage of the upcoming test and detailed coverage and analysis of the aftereffects on about 300 different web sites. Twitter's jammed to bursting with test info. I can't click the mouse more than twice without encountering more information about this test.
The thing that puzzles me is why the test is restricted to these arcane and obsolete mediums. AM radio stations.. television... broadcast media... is FEMA trying to connect with people who wear false teeth or something?
If you were tuned to any American broadcaster at the time, did the alert system reach you?
Tune? Broadcaster? Seriously? What is this the 20th century? I think the failure here is not that there were glitches, but that the new state of the art Emergency Alert System relies on ancient media technologies. To be fair I do listen to the radio in my car, but I haven't had a TV in my home or workplace for 8 years. A really useful emergency alert would send text messages to every phone in the country, and would use the major ISPs to pop up alerts on everyone's browser.
-- QED
"Bill Gates Agrees To Do a Cameo As a Hobbit."
That's just what we need.
Maybe it's your OS; did you try restarting your cable box?
"Enjoy what you're doing! If it becomes drudgery, you're doing it wrong!" - Jim Butterfield
I was on a JetBlue flight from JFK to PHX at the time. Came through on their DirectTV service just fine :)
Apparently, the system has been tested like this at least once before, albeit accidentally. (And it was so long ago that the system's changed completely, so the results aren't valid today anyway, but work with me here.)
The story is, on 20 Feb 1971, some operator at NORAD loaded the wrong tape, and instead of the desired test message, an actual Kiss Your Ass Goodbye message was sent out. Perhaps not surprisingly, most of the stations dropped the ball and didn't act on it until after a cancellation had been sent.
http://stlradio.net/pages/ebsaccident.htm
Above web page contains scans of the old-school Teletype messages.
dragonhawk@iname.microsoft.com
I do not like Microsoft. Remove them from my email address.
No, this is a failure. It just isn't your usual run of the mill failure. It's an epic, galactic-sized failure.
I'm watching a recording on my DirectTV DVR now which was made apparently during the EAS test. it has at the top "THIS IS A TEST OF THE EMERGENCY ALERT SYSTEM" then in the middle "HAD THIS BEEN AN ACTUAL EMERGENCY, THE ATTENTION SIGNAL YOU JUST HEARD WOULD HAVE BEEN FOLLOWED BY EMERGENCY INFORMATION, NEWS, OR INSTRUCTIONS." then "THIS IS ONLY A TEST." Then under that is the DirectTV logo.
The problem is that they're playing Lady Gaga's "Paparazzi," and scrolling across the top half of the screen is some banner occluding part of the message. Before it changes to Spanish, it's scrolling: "A primary entry point system has issued an Emergency Action Notification for the following counties: District of Columbia DC. Effective Until 11/09/11 11:18:00 PST. "
I'm in Texas.
Fail.
Since this was a TEST of the system, it did exactly what tests are for: find weaknesses so that they can be fixed. This test was, in fact, a *success*.
Not Surprised..
FEMA... Those were the people f* up the Louisiana Katrina response? Things like this make you wonder about some of the other Federal agencies that are supposed to be protecting us from these things... (FAA/FCC/FDA).....
My only radio is in my car, and my television isn't plugged in to a cable network or an antenna. As it stands, I think Slashdot would be my best chance for hearing about a real emergency. Maybe I should check it more than once a day...
I have 2 Set top boxes from Verizon. One worked fine during the test, the other would not come out of the test mode and needed to be cold rebooted.
I dont even own a tv or radio . an internet alert system does seem problematic. i guess thats what facebook is for.
I don't have cable, but as far as I know only only the major networks showed the alert (twice on one channel, once with sound, once without) but lesser channels were still showing their regular schedule.
On a side note, three minutes prior to 11:00 AM PST one or several military jets flew over the basin shaking us to the ground in what felt like a 1.0 earthquake. Really low, really fast. I was prepared for zombies...but none arrived unless you count me without my coffee.
...we would have all been screwed! ;)
...but I work unlike 9% of the population.
All I got was a hummer..... nice
I turned across the channels. 2 of the three network stations aired the slide (with the black background) but I don't remember hearing any audio. The other only had a crawl of teeny-tiny white letters at the top (over "Ellen") which made no sense. A local college station that had mentioned it would happen a couple days prior did not break programming at all. Overall, it appeared to be a FAIL.
The system did not exist until 1997, so it is highly unlikely it was tested (intentionally or not) in 1971.
I guess you missed this part, which I'll repeat here for your benefit: "It was so long ago that the system's changed completely, so the results aren't valid today anyway."
And it's worth pointing out that human factors play a large role in most failures, and we're still using the same Mark I Human, as far as I know.
dragonhawk@iname.microsoft.com
I do not like Microsoft. Remove them from my email address.
If an alert falls in the forest, and no one is there to hear it, does it still make a sound?
Don't forget "It's the end of the world as we know it" by R.E.M.
These comments are my own and do not necessarily reflect the views or opinions of my employer or colleagues...