Android Update Alliance Already Struggling
adeelarshad82 writes "Earlier this year many Android phone vendors and U.S. wireless carriers made a long-awaited promise, which was to push timely OS updates to all new Android phones. Seven months in and especially with the release of Google Android 4.0 (Ice Cream Sandwich), PCMag decided to reach out to all those vendors and wireless carriers to see how things were coming along. Brace yourselves Android fans, you're not going to like the responses."
Android is dead!
Why is anyone surprised? A pledge, not backed up by, say, a money-back guarantee, is meaningless. If these people could get a refund for their phones if they weren't updated, the "pledge" would have teeth. This is why nobody trusts companies who pledge not to sue over patents. This is why people didn't trust AT&T about their merger pledges. Pledges are just for PR and they mean nothing.
Android is more like a collection of related but not entirely compatible operating systems. The inability to have a consistent version of the operating system across current smartphones is really surprising for something that's supposed to be an open source project, but one of the big drawbacks of Android is how much control Google gives the carriers over your phone.
Why do you think Steve Jobs pushed to hard with AT&T and demanded full control over the OS? So shit like this wouldn't happen with the iPhone platform.
Money grubbing cell carriers would rather have your device locked down, so if you want the latest features, you buy a new phone.
And yet people are still surprised that Android is becoming more fragmented every day. The drawing has been on the wall since the launch of the the OS.
It seems to me that phone vendors have not changed their mindset from the pre-smartphone era. Back then, no one cared about OS or version. You got an integrated product and it never changed. Today, it feels like phone makers still think "we put it together and ship it - this idea of later changing or upgrading the software is kind of weird to us."
To them, a phone is complete and unchangeable one it leaves the factory. Alas for their mindset, consumers see phones as customizable, upgradeable devices. If they were $50 each, sure, just replace it, but at $500+ (even if it's stretched over two years), people are making a more significant investment and don't want to be left behind.
Looking for a job in Portland, Oregon?
Still Android 2.3.4, just some crappy system Verizon version 5.5.893.XT75.Verizon.en.US
I was so hopeful.
All the phones I've owned, at least 10 of them have been obsolete before I had them. I don't have the expectation that my phone has the latest OS. I am currently using a work-issued blackberry curve 9300. People chuckle at it, but it is functional enough I don't spring for a second phone.
I was hoping Google would be good about backwards-compatible updates but I am not surprised. Hardware changes so much it seems hard to make the OS compatible across all platforms. I don't get why people are so worked up about it. Your phone does what it does when you were all excited about it a few months ago, what's the big deal?
Man, you really need that seminar!
Oliver's law of assumed responsibility: If you're seen fixing it, you will be blamed for breaking it.
Even Microsoft does better job regarding Windows Phone 7 than Google with Android. They have by far updated all of their old phones. In fact, they demand from manufacturers that they update. Manufacturers are only allowed to skip one update. If they skip and next one comes, they are required to provide that update to users. That is how it should work, not unlike how Google runs things.
And this is the main reason why my next smartphone will be another iPhone. I have a bit of lock-in because of my existing apps, but that's less than $100, so I would not mind switching to something more free. Currently I'm still on my 2.5 years old iPhone 3GS, for as least as long as it still gets updates and the battery is good.
Stories like this give me very little in Android, Google might lose to Microsoft what it gained the last couple of years very quickly.
RogerWilco the Adventurous Janitor
I'm replacing my Droid Incredible next month, and this very issue is steering me towards an iPhone 4S even though I'm generally happy with other aspects of Android.
If I'm locked into a contract for 2 years for a phone, I don't think it's incredibly unreasonable to expect updates (especially ones that relate to security, stability, or performance) for at least 18 months.
i mean, there are just so many clones! who knows what bus you use, is it ISA? EISA? PCI? what kind of memory does it use, EMS or XMS? which version of DOS do you want, 4 or 5? what about Windows -- windows 3 or WFW?
there are just too many choices, too many options. the X86 based PC platform is dead. and so is the x86 processor.
this is 1986 for crying out loud. people want stuff that is easy to use. not junk that you have to fiddle around with.
Screw their pledge, just let us root our phones easily. CyanogenMod has treated me better than any carrier or handset maker, and it will never ever come with Carrier IQ: http://www.cyanogenmod.com/blog/cyanogenmod-will-never-have-carrier-iq
They plan Ice Cream Sandwich via CM9 for almost any CM7 (current version of CM) compatible phone they already support, except for really old models like the G1.
I8-D
My favorite part of posting on Slashdot over the years has been getting accused of being other people by angry, anonymous neckbeards. The tally of other people I'm supposed to be at this point must number in the dozens.
To answer your question, I don't care enough about smartphone operating systems to post angry, anonymous messages about them. I do, however, care about the fact that Linux once had a non-trivial chance at gaining desktop marketshare and squandered it. You can't create a stable long-term platform while embracing chaos. It's incompatible.
Nokia is still the largest phone manufacturer on the planet. When they start coming out with more and more WP7 devices, that is going to change. Their devices are already great, and hardware is unlike any other manufacturer.
What happens if the manufacturer skips more than one update?
Owning 30% of the market while only selling two generation models at any one time is hardly a failure for Apple. Considering that there are dozens upon dozens of different Android models it's only natural they'd have more market share.
http://en.wikipedia.org/wiki/Planned_obsolescence If you can understand French this video explains a bit more : http://rzr.online.fr/q/obsolete
-- http://rzr.online.fr/
This has little to do with Google, the exception being for hand sets that Google made themselves. Would you blame MS if HP didn't release Win7 drivers for old printers for example?
which is totally what she said
This is why I always recommend sticking to the google controlled nexus series. google has complete control, carriers or the manufacturers themselves can't even lock it. Its the reference platform for apps and to top it all off, updates come quick.
My Nexus one always had timely updates, it still competes with modern day non-nexus phones and iPhone wasn't even a competitor for what Nexus One offered.
Just upgraded to Galaxy Nexus and its is a good phone, real good.
Would you blame MS if HP didn't release Win7 drivers for old printers for example?
If you want to compare this situation to Microsoft, then yes, Microsoft actually mandates that carriers update their WP7 phones.
Even if Google mandated Verizon to update their Android phones, they couldn't do it unless the manufacturer sent them the code.
They already started, and it didn't change much.
> This has little to do with Google, the exception being for hand sets that Google made themselves. Would you blame MS if HP didn't release Win7 drivers for old printers for example?
That's a *great* question. I was in that situation -- upgraded recently to Win7 and found that my perfectly functional HP scanner wouldn't work at all, ever, on Win7. As a geek, I'm sure there are perfectly good reasons why XP drivers won't work on 7, but as a user it's beyond irritating.
But just on the off chance it's HP's fault, I gave away the scanner to someone who was going to buy an HP scanner (eliminating one sale) and bought an Epson scanner as a replacement (eliminating two sales). So there.
Oliver's law of assumed responsibility: If you're seen fixing it, you will be blamed for breaking it.
To be clear: I am *NOT* an Apple fan. In fact, I won't own an iThing... well I have a Mac mini collecting dust but that's all.
Apple CONTROLS its phones. From the beginning, it used its exclusivity with AT&T as a means to assure that AT&T would let them (mostly) have their way with the user experience of the device. And since the variety of the devices are very limited, making updates to the OS of the device is a bit more simple and is user controlled through iTunes. (Can iThings even get OTA updates?)
Android manufacturers and the carriers are otherwise DOING IT WRONG. Between the two, they each blame the other for delays and these delays cause frustration for the users but also end up as additional new sales of new devices which is seemingly the only way to get "updates" these days if at all.
So why do the makers want to delay?
1. take developer time away from "new" things
2. encourage the sale of new devices
So why do carriers want to delay?
1. they want to keep shopping for new and creative ways to resell their customers by adding new bloatware and spying apps
2. encourage the sale of new devices and extended subscriber commitments
Of course they won't admit to any of these reasons but they should be obvious to anyone paying attention.
If Google mandated this, then Verizon would have to arrange their contracts with their suppliers so that they would get whatever code they need.
Actually I wasn't comparing to MS (the point applies equally to OSX and Linux), I was talking about hardware manufacturers. Does your girlfriend get upset when you make everything about Microsoft and not her?
which is totally what she said
Um, Verizon blocked Google Wallet, as they are working on a propriety - and no doubt to be a crap and insecure - competing service.
Yes. Thats why Apple release Siri for older phones. Its because they dont want you to buy the latest iProduct.
No, that's because Siri is beta and they want to tune the thing with a reasonable amount of load before they push it out to all iOS5 owners.
I'm sure there's some degree of marketing behind the choice as well, but the fact is that it's a technically sound choice with a good reason behind it as long as Siri eventually makes it to all iOS5 owners.
I expect we'll see that mid-year, though it may not support the 3GS (that may lack the CPU to handle the audio encoding fast enough to get it to the server in a reasonable time).
"There is more worth loving than we have strength to love." - Brian Jay Stanley
And my iPhone 3G that I bought just before the 3Gs came out? Not so much.
There's a lot of people here on Slashdot that DO blame MS for that. And even more out in the real world. Old devices being incompatible with the new driver model is the biggest reason why Vista is seen as a bad word in the eyes of your average computer buyer.
I can understand an update if your device costs real money, but I don't expect they will upgrade a $100 (or less) device, it's not commercial sense. They do zero upgrades because it keeps the device cost-competitive.
There was an unknown error in the submission.
Google is the new Microsoft creating a platform of ass and reaping billions for it in spite of themselves
hmm, except for the whole open source, free license, unlocked bootloaders, etc......
It's simple - if you want a (smart)phone that will have a regularly-updated OS and new features as they become available, then the only choice is the iPhone.
The iPhone will for a limited time. Or you could go with a Sony Android phone where your chances are about the same, since Sony has publicly committed to supporting their phones with the latest Android until the hardware no longer meets the requirements. (Sure Sony could go back on it, lose a lawsuit, and payout fines, but so could Apple really.) The other alternative is that, as a geek, you get one of the more open hardware sets and manage your own OS updates. But that is sort of beside the point. You're oversimplifying and Sony is as good of a bet as Apple (this from someone who thinks Sony is scum of the earth and would never buy a product from them).
You must live in the US.
When you're in EU/Asia, people don't care what the OS on the phone is. They want it to be a NOKIA.
Just like in the US where people want it to be an iPhone regardless of what it does or doesn't do.
The price is always right if someone else is paying.
Can someone tell me if any Android-based phone of that age is still supported by any vendor?
There are none. Most receive their last update before they're even done selling them. The Nexus One was the record holder until it got its last update on Sep 24th of this year - 1.5 years after the original announcement date. If somebody knows of a phone supported longer I'm all ears, but so far Android's best case is far behind Apple's worst case.
I don't mind rooting my phone, but I don't consider the willingness of phone owners to maintain their own phones a substitute for proper vendor support.
Perhaps one of these days somebody will release a virus targeting Froyo and we can watch the world's mobile networks collapse...
Microsoft thinks so. That is why they spend billions a year every year for over 20 years now getting old hardware to work with their OSes. And that means frequently writing drivers because hardware vendors are too lazy.
I'm a huge Google fan, but there are a lot of problems with the update strategy around Android. Being stuck on an older version has several problems:
1) Getting a new OS to take advantage of new functionality shouldn't be seen as a luxury - you don't go buy a new computer every time a new version of your OS comes out, and phones are expensive and powerful enough that the story should be similar for them.
2) You miss out on security, performance, and stability improvements.
3) You might not be able to use new apps, or at least take full advantage of them.
The secondary effect is actually much worse - having an ecosystem where phones are generally not updated very often makes the fragmentation problem considerably worse, which hinders developer investment into the platform.
I think this is a legitimate problem, not people out to get people or whining because they don't have the latest shiny thing.
jsut for mentioning VLB i think you should get a $500 christmas present
It handles it quite well in the FaceTime app while also encoding video, Voice Recorder app, and the [hacked] Siri app before it was pulled during the iPhone 4S launch.
Possibly, but I think you discounting the possibility Apple is doing extra analysis client side before sending.
All of that is irrelevant to my main argument though, that the reason Siri is only on the 4s at the moment is they are managing server load before a wider rollout. Now they have a much better idea how much server processing power they really need to enable Siri for all iOS5 devices that can support it.
I loved my iPhone 3GS, and my iPhone 4, but I recognize the writing on the wall. And that writing is starting to say, "no Siri,"
Siri is too big a marketing draw for Apple to keep it off at least the iPhone 4 if possible. That is why I am pretty sure we'll see Siri rolled into wider iOS5 support in an update.
Siri is a brand new thing for Apple and I think we owe them a little leeway to get the thing worked out properly before we start declaring it's only market that is controlling Siri not being on the iPhone 4.
"There is more worth loving than we have strength to love." - Brian Jay Stanley
...and iOS 5.0 supports my two-and-a-half year old iPhone 3GS.
Can someone tell me if any Android-based phone of that age is still supported by any vendor? Rail against Apple all you want, but the fact is that iPhones are supported longer than any Android-based phones. It's not iPhone buyers that are compelled to rush to the store to buy the newest model. It's Android-based phone users that are flavor-of-the-week... because they have no choice.
Do those "updates" perform equally well (Cough, iPhone 3) and are all of the features available (cough, Siri) on all of the platforms? If the answer to either question is no, then what is an upgrade besides a change to the text in the version number and perhaps some alternate windowdressing? The fact is that Apple makes it's customers happy by providing updates but the net effect is shockingly similar to what Android users experience: by and large a phone that does what they want it to do.
There is no substance unless there is a point to be made that leaving older devices to go without updates is somehow detrimental to their performance (which there may be, and that is where the argument should originate.) Playing the game of whose updates are more frequent or more visible is really just a pissing match.
an Android phone is almost certainly going to be out of date very quickly and will almost certainly never be upgraded to the latest OS
if you're writing for a general audience, yes. If you're writing for Slashdotters, Cyanogenmod seems like a better recommendation.
My God, it's Full of Source!
OUTSIDE_IP=$(dig +short my.ip @outsideip.net)
iOS on my 3GS is missing features, so I don't consider it a full upgrade.
nexus and G phones, even the ones bought from google, are not immune to this.
They are as good as any other unlocked phone. that is, you pay $700 for the privilege of installing CyanogenMod
Android is younger. The oldest Android phone is the G1 and that never got an OS update. The next oldest is the HTC mytouch (about 2 1/2 yers and) and that did get an update around Oct 2010, so it is still rather currentish. But I believe semi-officially that is a no for Ice Cream.
Do those "updates" perform equally well (Cough, iPhone 3) and are all of the features available (cough, Siri) on all of the platforms? If the answer to either question is no, then what is an upgrade besides a change to the text in the version number and perhaps some alternate windowdressing?
You could make the same argument of Windows, Mac or other operating systems. You may not get every new feature because the vendor set a minimum requirement that is too high. But even so that's just one or two missing features out of a plethora of other changes.
And don't forget the importance of changed/new APIs that may will eventually be required to actually run the latest apps. So I argue that would be beneficial to update even if you got zero new user-facing features.
The 3GS is still being sold today, and it's still quite expensive as a phone. Of couse Apple have to support it.
At home depot it means that they'll meet (or beat) a lower price from another store on an identical item.
It really wouldn't bloat things all that badly, it's just that the way the ARM arch is set up in the kernel source it's hard to build in support for many different types of hardware simultaneously. This is partly due to how wacky a lot of the embedded stuff is in order to save a few cents on the hardware.
Linus has actually complained about this and the manufacturers are slowly starting to agree on "standard" ways of doing things.
Just spent an hour on the phone with Verizon, speaking with
Verizon Wireless - Katie (refused to give either last name or her employee ID)
Katie had absolutely no information on the next version releases, nor did she have any way to send request for this to be implemented. She called Motorola support @ 800-734-5870 with me on the line:
@Motorola: Kent, employee #352669 created a case ref # 111217-009859
No information yet except for the models provided, supervisor refused to speak with me on the phone.
Apparently just a run-around, without any info. I'm thinking of switching to another carrier/manufacturer.
so that people can upgrade the OS themselves.
Upgrade it with what exactly? There are several phones on the market with a completely unlocked bootloader. Yet it took an immense amount of work from a significant group of hackers for various versions of Android to run acceptably on such unlocked phones. A phone is not a computer. You don't install an OS then go download drivers from the internet to make all you bits work. Each operating system for a phone need a specific driver set provided for that phone only because the OS can work. It's absurd to the point where Samsung Captivate kernels won't work on a Vibrant or the Galaxy S international even though from the outside they appear to be the same phone just for different vendors.
That is the fundamental problem, not locked down phones. It's also those drivers which the manufacturers are painfully slow to provide.
Billions writing obscure drivers every year? Where do you get that idea?
which is totally what she said
Google did not destroy Apple's place in the market. The big loser to Android was Symbian, which was phased out by Nokia and held the top spot when Android came out, not iOS.
You must also keep in mind that all iPhones are high-end smartphones whereas Android powers quite a number of budget devices.
Finally, Google has admitted that 2/3 of its mobile hits come from iOS devices. I think that means a lot more about the platforms' real success than their market shares, and let us not even get started with app store revenues!
Considering that there are dozens upon dozens of different Android models it's only natural they'd have more market share.
There really is no logical causation between having many models and marketshare, no matter how often it is repeated.
If there were, everyone would just release more models.
There are many models of tablets that run non-Apple operating systems. Apple out sells them combined by 2-1.
printers should not need drivers. but hp wants to waste money on developing shit custom drivers.
Wealth is the gift that keeps on giving.
Google did not destroy Apple's place in the market. The big loser to Android was Symbian, which was phased out by Nokia and held the top spot when Android came out, not iOS.
You must also keep in mind that all iPhones are high-end smartphones whereas Android powers quite a number of budget devices.
this.
android wants to compete with iphone, but actually it is in the process of squeezing out low and mid tier cellphones. while iphone reigns supreme at the high end.
Wealth is the gift that keeps on giving.
I didn't say billions writing drivers you did. There is a lot more, especially testing and coordination that goes into it. Also they go much deeper than drivers, they embed code to handle hardware deficiencies further up in the system. For example when CDRoms used to run as virtual SCSI many of the hardware manufacturers didn't have this virtual bus handle signaling properly. They actually had exceptions and special bypass code in the whole SCSI subsystem not just at the driver level.
The fact that your carrier gives you a way to pay that money spread over 2 years of contract shouldn't matter when comparing its price to other phones (and you can get quality Android phones a for half that price).
If HP or any other hardware vendor actually want their products to sell they need to supply the drivers for the various OS's. Releasing new hardware and then waiting on someone else to build the drivers is not exactly a wise strategy.
If you price that a full-blown "Nexus" device is about $700 every couple years ( just so you don't have to deal with Carrier crap, but Google's lacking hardware instead), are you really breaking even vs a contract iPhone?
Yes, and the phone manufacturers do write drivers and sometimes special UI layes for their new handsets - but they are a bunch of greedy bastards and don't like providing free updates for existing handsets where they can get away with it.
which is totally what she said
Android is pretty much becoming a joke. Phones are too expensive for half baked software from companies (including Google) who don't like supporting customers.
Windows Phone got updated, but still not as perfect as Apple's simultaneous updates for all phones.
Pre-7.5 updates were significantly delayed (for several months), 7.5 went much better. But still AT&T Samsung Focus rev1.4 got Mango about a month later and all AT&T Samsung Focus phones didn't get internet sharing - even though it's fully supported by hardware and can be enabled with a simple registry hack! Considering how seriously Windows Phone is behind iOS and Android feature-wise, Microsoft can't afford wasting time on catching up with their competitors.
But still this is much better than Google's "leave updates to manufacturers/carriers" approach.
was that the predge only applied for 4.x and onwards. That is, 2.x devices where not covered by the pledge but 4.x not only had the pledge but also had technical changes done to make it easier to push updates.
But the main problem is using Apple products as the template for how things should be. This because Apple has the ability to work on something under cover until they are ready to release. In contrast the Google way is not that dissimilar from the Microsoft way regarding windows. How long has Microsoft been talking about Windows 8 now? That Google announce a new Android version do not mean the same as when Apple announce a new iOS version. It will be much healthier mentally if one think of Android in the same way as one do Windows. And i suspect the time between Android versions will grow longer as Google runs out of low handing fruits to include, much like the multiple years between Windows releases.
comment first, facts later. http://chem.tufts.edu/AnswersInScience/RelativityofWrong.htm
Why is anyone who operates a business to make a profit always referred to as "greedy bastards"? How do you know these greedy bastards "don't like" releasing updates? Has someone announced that as their official policy or are you just making shit up?
You'll find out when you grow up and start working.
which is totally what she said
If you price that a full-blown "Nexus" device is about $700 every couple years ( just so you don't have to deal with Carrier crap, but Google's lacking hardware instead), are you really breaking even vs a contract iPhone?
Yeah. I see on AT&T's site that if I want unlimited voice/text and a medium data plan that runs me $120 per month (with navigation which is somehow optional). It's $299 for the phone.
299+120*24 = $3179
If I buy a Nexus from Google for $700, load CM on it, and get an unlimited talk/text plan from PagePlus with a medium data plan, that's:
$700+55*24 = $2020
So, if you assume both are about equal, you're paying ~$500 a year in finance charges for the iPhone.
My God, it's Full of Source!
OUTSIDE_IP=$(dig +short my.ip @outsideip.net)
You comment is just as uninformed and idiotic as the first. I have 27 years experience in software development and system design. I have the right to express my opinions just like anyone else.