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Paul Vixie On DNS Changer: We're Dealing With Malware the Wrong Way

AlistairCharlton writes with this snippet: "Victims of the DNS Changer malware think they have better things to do than check their internet security, and as a digital society we're dealing with malware in completely the wrong way. These are the thoughts of Paul Vixie who worked with the FBI in intercepting servers used by a gang of Estonian hackers who made millions of dollars from redirecting internet users away from the websites they requested, directing them to advertisements instead." The linked article also offers an interesting description of how the FBI's quiet takeover of a botnet came to be.

163 comments

  1. The FBI shouldn't have set up the alternate server by Alranor · · Score: 3, Insightful

    ... the victims would have noticed that their internet was cut off, and had to take steps to fix the problem then and there.

    But presumably somebody at the FBI realised that they could collect all that lovely data on where everybody was going on the internet, and all without the need for a single warrant

  2. Definitely the wrong way by SJester · · Score: 5, Insightful

    I'm not sure why it's even the government's obligation to "close the deal" (from TFA) and help a victim fix their infected systems. If the victim felt they "have more important things to worry about" than prevent infection, then felt they "have more important things to worry about" than routinely scan their system, AND THEN when told that they were infected they "have more important things to worry about" than fix it themselves and pay out of pocket... maybe the government has "more important things to worry about", too. tl;dr If you didn't wear a condom, and you didn't get tested, and you found out you had syphilis and didn't care - why should I?

    1. Re:Definitely the wrong way by SJHillman · · Score: 1

      If it's malware that could spread and infect other PCs, then the government may need to intervene above and beyond simply notifying people. It's not too different than doing something "for the public health". I'm usually all for the government being hands-off, but if they can help stop malware from spreading to my machines (or worse yet, my mother's) and it doesn't cost me too much more as a taxpayer, then I'm all for them. However, I'd rather see them take the Obamacare approach here and "tax" people who choose to let their machine potentially harm others.

    2. Re:Definitely the wrong way by Spritzer · · Score: 0

      Because it's the new socialist government's job to hold your dick for you while you piss and fix your mom's computer.

    3. Re:Definitely the wrong way by Spritzer · · Score: 0

      while you piss and fix your mom's computer.

      Great. I just committed one of the grammatical errors I was bitching about yesterday. Edit: while you piss and to fix your mom's computer

    4. Re:Definitely the wrong way by Anonymous Coward · · Score: 0

      Foul! Gratuitous use of "socialist" by Pee Tardier.

      5 yard penalty, 1st down other team.

    5. Re:Definitely the wrong way by Anonymous Coward · · Score: 0

      If you could cure me of syphilis without me having to know, but didn't because you believe that philosophically that it's my duty to pay attention and take appropriate action then you're being a bit of a dick.

      If the government can cut the bad guys out and we don't have to know then I say good job government! Why doesn't anyone give you the credit you deserve for all the good work you do?

      You do a nice thing for people without even telling them and bragging about it and they say "Why are you intefering in our affairs...we can take care of ourselves" even though statistically speaking they don't.

      Ugh what is wrong with you people?

    6. Re:Definitely the wrong way by Anonymous Coward · · Score: 0

      In this case it is easy, disconnect them. Want to be reconnected? That viri better be GONE. But I draw the line at 'i have to pay to fix your mess'. Your mess you clean it up. Take some responsibility for your life, man up.

      SOOOO are you willing to give up that freedom to be stupid just because something *might* happen? As that is what you are advocating. Dont be wishy washy about it. Either you are for gov taking care of you or not.

      The downside to 'easy just disconnect them' is that power can be abused. Today it is for viri. Tomorrow it is for some other thing and so on...

      Honestly these people did the 'right' thing. If you got some popup/mail/email from the 'FBI' would you follow it? No you would think 'gawd what a scam'. Then maybe get the latest virus scanner and check your computer. The amount of 'no no no this time its real' people are screaming astounds me. Its not that at all, it is real. However, we have become so desensitized to it we ignore real warnings. Most people are thinking 'gawd these people are stupid for not fixing it'. But they are coming fresh out of a article saying it IS real...

    7. Re:Definitely the wrong way by davecb · · Score: 1

      No, because it's the old conservative government's task to punish malefactors.

      --dave

      --
      davecb@spamcop.net
    8. Re:Definitely the wrong way by Spritzer · · Score: 1

      FOUL!! Illegal use of fecal matter. Shit does not belong between your ears any more than the hand of someone saying "Obama gon' pay my bills" belongs in my pocket. You should fix that.

    9. Re:Definitely the wrong way by ftobin · · Score: 1

      I'm not sure why it's even the government's obligation to "close the deal" (from TFA) and help a victim clean their food supply of contaminants. If the victim felt they "have more important things to worry about" than prevent infection and disease, then felt they "have more important things to worry about" than routinely verify the quality of their food supply, AND THEN when told that their food supply was contaminated they "have more important things to worry about" than fix it themselves and pay out of pocket... maybe the government has "more important things to worry about", too.

      I'm not saying what level of intervention is appropriate, but your argument is flawed.

    10. Re:Definitely the wrong way by Anonymous Coward · · Score: 0

      Except of course, curing you of syphilis without you knowing means you won't change your behaviour, and therefore are at increased risk of catching other, possibly more dangerous and harder to treat diseases, and puts other innocent parties at risk. Forcing you to acknowledge the problem and learn to avoid it yourself is the better solution in this case.

    11. Re:Definitely the wrong way by fa2k · · Score: 2, Interesting

      It's like if someone left their car unlocked, and did not have car insurance, and they had their car stolen. Then the FBI had to drive them to and from work in a police car for 6 months.

    12. Re:Definitely the wrong way by PerfectionLost · · Score: 1

      Because you are human, and you care about other humans. Otherwise you are a narcissist and on the fast track to corporate success.

    13. Re:Definitely the wrong way by LocalH · · Score: 1

      Foul! Unnecessary verbal roughness with the phrase "Pee Tardier"

      Automatic touchdown for opposing team.

      --
      FC Closer
    14. Re:Definitely the wrong way by Anonymous Coward · · Score: 0

      tl;dr If you didn't wear a condom, and you didn't get tested, and you found out you had syphilis and didn't care - why should I?

      Because you don't want people with communicable diseases roaming the streets infecting other people.

    15. Re:Definitely the wrong way by webnut77 · · Score: 1

      Thank you Mr. AC. That needed said.

    16. Re:Definitely the wrong way by Anonymous Coward · · Score: 0

      I don't think the victims felt there were more important things to do. I think they didn't even realize there was a problem. I didn't even know about this DNS stuff until last week, it is certainly not widely advertised around until recently. Perhaps there was a story awhile back that I glanced at and forgot about but I have definitely seen no campaign before to get people to verify their DNS. And if this story bypassed me then imagine how it appears to the majority of internet users who are not technically savvy.

      The problem is that we don't have any way of reaching these people. ISPs take the money and give them access and nothing more. They do not educate or inform. They may provide a shoddy anti-virus trial version at best.

    17. Re:Definitely the wrong way by Anonymous Coward · · Score: 0

      If only Spritzer's parents had been educated about condom use, this all could have been avoided... instead another retarded Tea Partier spews his hate upon America.

  3. Cornficker by SJHillman · · Score: 5, Funny

    "Taking the Cornficker virus as another recent example of computer malware, Vixie predicts an uncertain future where computer users don't understand or simply don't care about the risks involved."

    Cornficker is related to the Conficker malware, but prefers to fick it's victims with vegetables instead. Many vicitms did not mind.

    1. Re:Cornficker by Anonymous Coward · · Score: 0

      "Vixie predicts an uncertain future where computer users don't understand or simply don't care about the risks involved."

      Exactly. That is one of the reasons iphone is so popular.

      More people keep putting their entire digital & financial life on their smartphone, and you might think people would be very interested in keeping all their information secure.

      Blackberry has been audited, tested & certified by many government & non-government agencies: http://us.blackberry.com/business/topics/security/certifications.html

      Iphone has been audited, tested & certified by... nobody.

      And here is a great article about why law enforcement loves the iphone: http://chris.pirillo.com/why-do-law-enforcement-officials-love-the-iphone/

    2. Re:Cornficker by jafiwam · · Score: 1

      iPhones work.

      Whereas, Blackberries do not.

  4. Summary: Area Man Has Gut Feelings by Lord+Grey · · Score: 4, Insightful

    From TFA:

    Summing up, Vixie says: "These victims seem to feel that [they] have more important things to worry about. My gut feeling is that they're wrong, but I can't seem to prove it. My other gut feeling about all this is that we, as a digital society, are doing this all wrong."

    My gut feeling is that International Business Times didn't really have a useful article but needed some more ad space, so they wrote this thing.

    For the few of you considering actually reading the article: There is nothing new to see there. Move along.

    --
    // Beyond Here Lie Dragons
    1. Re:Summary: Area Man Has Gut Feelings by fermat1313 · · Score: 2
      Totally agree. This is a completely useless article that brings nothing new. Best quote is the last line from the article.

      My other gut feeling about all this is that we, as a digital society, are doing this all wrong.

      ...which I read as: There's a big problem. I have no solutions, but dammit, this is a problem.

    2. Re:Summary: Area Man Has Gut Feelings by grahamm · · Score: 1

      A pity that the article does not give any indication of how he it could be better done. A gut feeling that 'we are doing this all wrong' is not much (practical) use without some idea of how we should be doing it.

    3. Re:Summary: Area Man Has Gut Feelings by JazzHarper · · Score: 1

      I would add that the title of this Slashdot article bears no reference to the crummy International Business Times article. At no point in TFA is anyone quoted as saying "we're dealing with malware the wrong way." That's just a Slashdot editor passing off his own conclusions as those of the article.

      Go read the last paragraph (and the title) of the IBT article, again.

    4. Re:Summary: Area Man Has Gut Feelings by tlhIngan · · Score: 1

      A pity that the article does not give any indication of how he it could be better done. A gut feeling that 'we are doing this all wrong' is not much (practical) use without some idea of how we should be doing it.

      That's because there are none that are satisfactory.

      First, we have to accept the fact that computers and the internet are a necessity to participate in a modern economy. Especially in developed nations - where it's extremely difficult to do anything without the Internet, including stuff like apply for a job. Still possible to do it the "old way" but they're rapidly being abandoned as ancient and costly. Even retail jobs are starting to demand online applications.

      With that under our belt, the next thing to realize is that we can't expect the entire population to become computer experts. Cars are a necessary evil as well, but we don't expect the entire population to become a mechanic, either. (Nor do we expect a mechanic to be able to debug problems with their computerized diagnostic tools - unless you're the masochist that doesn't mind being billed at $75/hr for him to recompile the kernel). Literally, everyone outside tech-related fields (and a large number of people IN tech related fields) have much better things to do with their time than babysit a computer - these things should just work.

      The final thing to know is well, Dancing pigs - given a choice between dancing animals and security, users will pick dancing animals every time.

      So what can we do about it?

      We can restrict the Internet to those with "internet licenses", similar to the way we license drivers, and implement annual "computer inspections" like vehicle inspections. Of course, this has many issues of its own.

      Or we could lock down computers and require them to operate on a white list basis, but given Dancing Pigs, most uesrs will just whitelist everything. The atternative is said computer can only run whitelisted software, but that gets techies all riled up (even though right now such systems are completely voluntary, though popular).

      The other alternative is we have to live with it, accept the fact that the vast majority of the population are using computers as a tool to get stuff done and will never be "techies". Status quo.

    5. Re:Summary: Area Man Has Gut Feelings by Anonymous Coward · · Score: 0

      Cars are a necessary evil as well, but we don't expect the entire population to become a mechanic, either

      No, but we DO expect the driving public to understand things like, "You have to change your oil sometimes", and, "this wheel steers it, and you shouldn't run down pedestrians".

      But the computer using public does not even understand that level of thing. They'll cheerfully do the stupidest shit, like run "CuteDancingPuppies.jpg.exe" and then wonder how their machine was jacked. That's on the order of, "basic competence to keep your car in its lane on the highway", but somehow we expect that of car users, but not of computer users.

    6. Re:Summary: Area Man Has Gut Feelings by Todd+Knarr · · Score: 1

      With that under our belt, the next thing to realize is that we can't expect the entire population to become computer experts. Cars are a necessary evil as well, but we don't expect the entire population to become a mechanic, either.

      We do, though, expect people who drive to know the basics about cars. If for instance you insist on driving on bald tires, when they inevitably blow out on the freeway we don't provide free towing and free replacement tires. And if the blow-out caused you to hit another car, the cops aren't going to cut you any slack just because you don't want to be an expert on cars. They're going to ticket you heavily, and tell you that it's your job to have your car in a safe operating condition and how you do it's your problem. If you trash your engine because the oil light was lit for the last thousand miles and you decided you didn't need to worry about it because the car was still running, the mechanic isn't going to give you a free new engine and your friends will be laughing at you for being that stupid and nobody's going to be at all sympathetic to your plight because you should've known better and oil changes (or even just a couple of quarts of oil to top it up) aren't that expensive. If you go putting #2 diesel fuel in a car that runs on gasoline, the gas station isn't going to be responsible for fixing the damage and getting your car running again. That'll be your job.

      So why do we not expect the same minimum level of knowledge of the basics when it comes to computers?

    7. Re:Summary: Area Man Has Gut Feelings by jd · · Score: 1

      The correct way IS to be disruptive. Be as disruptive as possible. Evolve or perish is the whole of the law. Complacency allows the least-fit to survive as "captains of industry". And we found out with the Titanic what happens when an unfit captain is left in charge. Why repeat the experience?

      --
      It's a small world and it smells funny; I'd buy another if it wasn't for the money; Take back what I paid (SoM)
  5. Re:The FBI shouldn't have set up the alternate ser by Z00L00K · · Score: 0, Offtopic

    Or better - all requests to lemonparty.org.

    --
    If builders built buildings the way programmers wrote programs, then the first woodpecker would destroy civilization.
  6. Best of All Possible Worlds by Millennium · · Score: 1

    This solution is not perfect, but it is the only one yet devised that doesn't require allowing some third party to either access arbitrary computers and the data on them at will without the user's knowledge or consent, a warrant, or even suspicion of wrongdoing, or to assume complete control over what can and cannot be installed on a computer.

    Neither of these is acceptable. The ends don't justify the means.

    1. Re:Best of All Possible Worlds by h4rr4r · · Score: 1

      There seems to be one solution you over looked, just turn off those DNS servers and let the users figure it out themselves. I am sure the loss of name resolution would have been noticed.

      Another approach would be to make any requested url return a page that showed only a simple declaration that your machine is infected get it fixed.

    2. Re:Best of All Possible Worlds by Anonymous Coward · · Score: 0

      This is the sentiment I agree with most - just take it down immediately so providers and vendors (the ones who will ultimately have to deal with non-savvy, procrastinating or totally oblivious users) can deal with them as they come in, rather than in a mass all at once.

      The most insane thing I've seen out of this ordeal so far was on a local news piece about the situation. They were interviewing people about what they knew about this and didn't, and most people simply had no idea. One person's response was "I don't think the FBI should have the power to be going out and shutting down servers like this", which only served to illustrate how little she actually knew about the situation; there's no telling how detailed the reporter got before the camera went on. But my reaction to this was that the FBI has gone and inserted themselves into a situation where they didn't need to be - they should have just taken it down from the start - and now people just automatically assume this is something nefarious action on the part of the FBI. They should have just backed away early on, but now they get to deal with public perception.

    3. Re:Best of All Possible Worlds by Millennium · · Score: 1

      What the article seems to call for is a system that does not expect anything from regular users.

      The people who reject the FBI's approach would also reject the one you propose, because ultimately it still expects something of users (namely, to notice something is going on and to take steps to fix it). Yes, it's a trivial expectation, but the core assumption behind the article is that expectations are bad.

  7. the lies we tell ourselves and each other by speculatrix · · Score: 4, Insightful

    "I'll get round to doing backups one day"

    "I'll renew my antivirus licence next day pay"

    "The cheque is in the post"

    "I'll pull out in time"

    All are the many lies people tell themselves and each other.

    Basically as humans we tend to only do things which will have an immediate impact, and are capable of doublethink over things which might not happen or can be deferred.

    1. Re:the lies we tell ourselves and each other by Chrisq · · Score: 4, Funny

      "The cheque is in the post" "I'll pull out in time" .

      Hey, is that you Dad?

    2. Re:the lies we tell ourselves and each other by L4t3r4lu5 · · Score: 1, Flamebait

      "I'll pull out in time" .

      Hey, is that you Dad?

      Holy shit, a talking dog!

      --
      Finally had enough. Come see us over at https://soylentnews.org/
    3. Re:the lies we tell ourselves and each other by bill_mcgonigle · · Score: 0

      "I'll renew my antivirus licence next day pay"

      Microsoft Security Essentials is free, no excuse (other than ignorance, which is the reality of the situation).

      Microsoft ought to push it automatically to everybody when their security widget says there's no protection. Let another AV disable it and push it aside, but leaving a Windows system with no security is just irresponsible.

      Running Windows without AV is like running unix with all filesystems mounted mode=777 and all daemons running as root (or worse). When there's a no-cost solution and the means to detect that it's needed is already in place ... let's just say the FBI shouldn't be in this situation.

      Come to think of it, this is DoJ vs. DoJ, which is kinda ironic.

      --
      My God, it's Full of Source!
      OUTSIDE_IP=$(dig +short my.ip @outsideip.net)
    4. Re:the lies we tell ourselves and each other by Anonymous Coward · · Score: 0

      Running Windows without AV is like running unix with all filesystems mounted mode=777 and all daemons running as root (or worse).

      I haven't used Windows since 2007, but back then this was false.
      Viruses were only sent by email back then, so if you didn't use a Microsoft browser or email client and didn't open dumb attachments you were safe.
      The concerns were various spyware trojans.
      Have viruses come back?

    5. Re:the lies we tell ourselves and each other by jd · · Score: 1

      Security Essentials isn't free (it requires you to buy Windows, so it's not free-as-in-beer, and it's not open-source so isn't free-as-in-libre). It's also b. useless. I've known almost nothing to be stopped by it. There are a great many Russian antivirus tools that seem to work very well, and then there's the ones from Finland (Linux) and Canada (OpenBSD) that also allow you to do useful things as well.

      --
      It's a small world and it smells funny; I'd buy another if it wasn't for the money; Take back what I paid (SoM)
    6. Re:the lies we tell ourselves and each other by bill_mcgonigle · · Score: 1

      Security Essentials isn't free (it requires you to buy Windows, so it's not free-as-in-beer, and it's not open-source so isn't free-as-in-libre).

      We're talking specifically about Windows systems so this pedantry isn't germane.

      It's also b. useless. I've known almost nothing to be stopped by it.

      You can't be serious. A machine is just as safe with nothing as it is with Security Essentials? I'm not saying it's better than the competition, I'm saying it's better than nothing. Are you disagreeing with that?

      --
      My God, it's Full of Source!
      OUTSIDE_IP=$(dig +short my.ip @outsideip.net)
    7. Re:the lies we tell ourselves and each other by bill_mcgonigle · · Score: 1

      The concerns were various spyware trojans.
      Have viruses come back?

      Your pedantry isn't germane to the conversation. It's the terminology used in the field.

      --
      My God, it's Full of Source!
      OUTSIDE_IP=$(dig +short my.ip @outsideip.net)
    8. Re:the lies we tell ourselves and each other by jd · · Score: 1

      Yes I am disagreeing with that. I do not regard Security Essentials as better than nothing, I regard it as equal to (at best) and possibly worse than nothing (since it encourages risky behaviour). Security Essentials is about as useful as a perforated condom that has been exposed to intense UV bombardment for a week.

      We're talking specifically about Windows systems so this pedantry isn't germane.

      The fact that you're buying Windows doesn't change the fact that you are spending the money to do so, so no it isn't pedantry. Microsoft talks of Total Cost of Ownership and I agree that TCO is important. And here I say that TCO means that you don't get Security Essentials for zero cost.

      Free-as-in-libre? There ARE open-source anti-virus and malware blockers for Windows 7 - you do know this, right? So Free-as-in-libre is a perfectly valid point to raise.

      --
      It's a small world and it smells funny; I'd buy another if it wasn't for the money; Take back what I paid (SoM)
    9. Re:the lies we tell ourselves and each other by bill_mcgonigle · · Score: 1

      since it encourages risky behaviour

      But we're talking about people who run /no/ AV. If they ran AV there'd be no FBI issue at all here. Even if it were Security Essentials.

      So Free-as-in-libre is a perfectly valid point to raise.

      Yes, for people who are even aware of what AV is. If you can solve that problem, I'll agree 100%.

      --
      My God, it's Full of Source!
      OUTSIDE_IP=$(dig +short my.ip @outsideip.net)
    10. Re:the lies we tell ourselves and each other by Anonymous Coward · · Score: 0

      Sorry. Like I said, I'm out of the loop. I didn't know the definition of "antivirus" had changed to encompass the newer Windows malware.
      Back when I was running an OS that could have malware, "antivirus software" just scanned for viruses, so I didn't use any.
      I just had Spybot Search & Destroy.

    11. Re:the lies we tell ourselves and each other by Anonymous Coward · · Score: 0

      You sir, are an idiot

  8. hack is brilliant technically, stupid tactically by circletimessquare · · Score: 3, Insightful

    why did the hackers think they were ever going to get away with it?

    it is a brutally effective hack, but...

    1. they thought no one was going to notice?
    2. and if they noticed, no one was going to do anything about it?
    3. and if anyone was going to do anything about it, they didn't see the glaring weak point that would so easily undo all of their hard effort?

    commandeer your rogue DNS server. duh!

    how come these hackers spent so much time energy and effort in a scheme so easily undone?

    this not a matter of "oh, it's easy to point problems in hindsight". these guys obviously had the intellectual capacity to think through the technical requirements of their hack. so they obviously had the intellectual capacity to think through the tactical requirements. none of them said "it will never work: single easy point of failure."

    "These are the thoughts of Paul Vixie who worked with the FBI in intercepting servers used by a gang of Estonian hackers who made millions of dollars from redirecting internet users away from the websites they requested, directing them to advertisements instead."

    well ok, jokes on me: they realized the weakness, and they bet the authorities were going to react slowly, and they won the bet

    --
    intellectual property law is philosophically incoherent. it is your moral duty to ignore it or sabotage it
  9. Time to take the tinfoil hat off... by fermat1313 · · Score: 5, Insightful

    But presumably somebody at the FBI realised that they could collect all that lovely data on where everybody was going on the internet, and all without the need for a single warrant

    Care to show a source, even a single one, for that? The FBI handled this right, asking ISC to install and run the DNS servers. I really doubt the ISC would play ball with any extra-legal requests for data.

    Amazing how much pure paranoia is modded up around here

    1. Re:Time to take the tinfoil hat off... by h4rr4r · · Score: 5, Insightful

      How is this handling it right?

      Dropping the requests on the floor and teaching these folks a valuable lesson would have been handling it right.

    2. Re:Time to take the tinfoil hat off... by Alranor · · Score: 1

      Aah. Every story i've read (and I haven't paid that much attention to this beyond making sure I wasn't infected), has oversimplified it to "The FBI took over the running of the DNS servers".

      I stand corrected on that point, my apologies.

      I entirely stand by the "they should just have let the infectees internet access die so they're forced to fix their problems and learn about the importance of security" part of my comment though :)

    3. Re:Time to take the tinfoil hat off... by fermat1313 · · Score: 2

      How is this handling it right?

      Dropping the requests on the floor and teaching these folks a valuable lesson would have been handling it right.

      We can debate whether just dropping the servers should have happened or not. Personally I think that was correct, as just dropping internet connectivity for a large group of infected people (most of whom wouldn't have a clue about what's going on and how to fix it) would have been far more disruptive than the campaign that attempted to notify people they had a problem and how to fix it (with clickable links that worked while they were on the computer.)

      That said, my original comment about them "handling it right" had more to do with the way they handled replacing the DNS servers once that decision had been made. They used a private organization with a good reputation that wasn't beholden to any governmental organization. This pretty much nullifies the paranoid delusions of people like GP

    4. Re:Time to take the tinfoil hat off... by kiriath · · Score: 3, Insightful

      I appreciate the FBI intervention, it gave people ample time to upgrade their virus scanners and get it fixed - or go to the website that gave them tips on removing it and get it fixed... worst case they wound up with another piece of malicious software and had someone fix it in the interim. Being in direct to customer Tech Support, I was grateful that I did not have to answer a single call regarding this yesterday, and that would not have been the case had they just turned off those servers when they took this beast down. It would be interesting to see if the virus scanning companies saw an increase in installs/updates/upgrades since the mass media coverage last week.

    5. Re:Time to take the tinfoil hat off... by Anonymous Coward · · Score: 0

      If their internet was dead... how could they go online to fix it?

    6. Re:Time to take the tinfoil hat off... by Anonymous Coward · · Score: 2, Insightful

      I seriously doubt the FBI needs to run DNS servers to get your private data without a warrant. The US government, evil or not, does have an interest in keeping its people's computers safe from non-US gvmt surveillance.

      Remember, the NSA has two goals: getting into your data and keeping its enemies out. Don't forget #2.

    7. Re:Time to take the tinfoil hat off... by Alranor · · Score: 1

      Clearly, no ISP in the history of the world has ever had a technical support phone number.

    8. Re:Time to take the tinfoil hat off... by zotz · · Score: 1

      I am not so sure. Perhaps instead of sending them to the ad sites, send them to a site that tells them they are infected and that they will get progressively slower responses until they fix things. Then progressively slow their requests down making things more an more painful?

      IOW. make it worth their while to care? Someone is, after all, having to spend extra money to keep them working.

      Or did I misunderstand something here?

      all the best,

      drew

      --
      FreeMusicPush If you want to see more Free Music made, listen to Free
    9. Re:Time to take the tinfoil hat off... by PerfectionLost · · Score: 0, Troll

      And that's when I found FIX MY PC, the greatest website in the world. #1 recommended by the FBI and hackers a like!

    10. Re:Time to take the tinfoil hat off... by Malizar · · Score: 1

      Handling this right would have been to set up a DNS server that redirected them to a page telling them their computer was infected by malware and with instructions on how to remove it.

    11. Re:Time to take the tinfoil hat off... by Worthless_Comments · · Score: 0

      They used a private organization with a good reputation that wasn't beholden to any governmental organization. This pretty much nullifies the paranoid delusions of people like GP

      Exactly. We know we never have to worry about a private corporation using personal data for profit, right? And no company would ever play ball with the feds in return for a juicy government contract. And its a good things they have a good reputation. I mean, someday companies might even have to start hiring PR people and the like to try to hide the evil things they do behind a good reputation.

      Man, I sure am glad I don't have to worry about things like that happening in America.

    12. Re:Time to take the tinfoil hat off... by gorzek · · Score: 1

      Apart from making the requests slower, I agree with your suggestion. Allowing an infected computer to proceed without incident isn't something the FBI should've done. Getting those systems fixed ASAP--by letting the user know they were infected and how to remove it--should've been the priority.

    13. Re:Time to take the tinfoil hat off... by Daniel+Dvorkin · · Score: 2

      Dropping the requests on the floor and teaching these folks a valuable lesson would have been handling it right.

      Suppose a cop sees someone walking down the street checking doors to see who's left their houses unlocked. Should he let an obvious burglar continue in his work to "teach folks a lesson" about locking their doors?

      --
      The correlation between ignorance of statistics and using "correlation is not causation" as an argument is close to 1.
    14. Re:Time to take the tinfoil hat off... by fermat1313 · · Score: 4, Informative

      Exactly. We know we never have to worry about a private corporation using personal data for profit, right? And no company would ever play ball with the feds in return for a juicy government contract. And its a good things they have a good reputation. I mean, someday companies might even have to start hiring PR people and the like to try to hide the evil things they do behind a good reputation.

      Who said anything about a private corporation. Do you know what ISC IS?

      They are a non-profit organization whose sole purpose is to support the infrastructure of the Internet. They build open-source software (like BIND and implementations of DHCP). Sorry, but you really should research before you spout off.

    15. Re:Time to take the tinfoil hat off... by Erikderzweite · · Score: 1

      It's not an unlocked door, it's more like a contagious disease. Whoever leaves the door open, is only damaging itself. Those infected are often letting their computers send spam, spread malware or participate in DDOS attacks. Sometimes the computers in question host fishing sites or even CP, therefore actively harming others. A contagious person should be kept away from the public, a contagious and unprotected computer should be kept away from the Internet.

    16. Re:Time to take the tinfoil hat off... by heypete · · Score: 3, Informative

      They are a non-profit organization whose sole purpose is to support the infrastructure of the Internet. They build open-source software (like BIND and implementations of DHCP). Sorry, but you really should research before you spout off.

      Not to mention running the F root name server. They really know DNS.

      Off the top of my head, I can think of only a few organizations in the world who have the know-how and ability to run a large-scale DNS system properly. ISC is at the top of that list. IMHO, the FBI chose wisely.

    17. Re:Time to take the tinfoil hat off... by Anonymous Coward · · Score: 0

      We need sources? I thought the standard method around here (and indeed in most public discourse) was to speculate based on your own prejudices, assume without reflection that those speculations must be correct, and then proceed to Bulveristically assert that anyone who disagrees with it must have ulterior motives.

    18. Re:Time to take the tinfoil hat off... by Anonymous Coward · · Score: 0

      Except in this case, the burglar has already been stopped.

      It's more akin to the burglar broke into the house by making the security system keep falsely reporting that it's working. It's not the FBI's job to fix that person's security system, the FBI has sent many notices to the owner stating that they need to check their security system. Now the FBI is finally disabling part that keeps making the security system think it's working, and the security system will be left in a broken state.

      Can't have a perfect analogy because there is no analogous part in a house to DNS.

    19. Re:Time to take the tinfoil hat off... by fatphil · · Score: 1

      And they would be expected to trust and follow the instructions?

      Should they also trust the popup that says "Your computer is infected, click >here< for a free virus scan!"?

      How can they tell the difference. One appeared when they didn't expect it, and the other appeared when they didn't expected.

      Oh - I know - the *real* one should finish "Honest, you can trust us. Signed, Teh FBI".

      --
      Also FatPhil on SoylentNews, id 863
    20. Re:Time to take the tinfoil hat off... by LocalH · · Score: 1

      No, forcing ALL lookups to resolve to a server that gives cleaning instructions and tools would have been better.

      --
      FC Closer
    21. Re:Time to take the tinfoil hat off... by Sloppy · · Score: 1

      The FBI handled this right,

      FBI spying paranoia concerned, that's just plain wrong. FBI did nearly the worst thing they could do: they masked the problem from the users.

      If they had allowed the DNS lookups to fail, the problem would have been over in a few days, and dns changer would have been a complete non-story and nearly forgotten a week after the fraudulent servers were taken down.

      Instead, they got involved for no good reason that anyone has explained, somebody spent extra money dealing with it, and the media is talking about trivial stuff that should have been under the radar and forgotten years ago, and users were denied incentive for dealing with the problem. (About that last one: yes, I realize Vixie is saying that incentive is useless.)

      --
      As copyright owner of this comment, I authorize everyone to defeat any technological measure which limits access to it.
    22. Re:Time to take the tinfoil hat off... by kelemvor4 · · Score: 2

      How is this handling it right?

      Dropping the requests on the floor and teaching these folks a valuable lesson would have been handling it right.

      Hopefully you don't actually work in IT... If you do, I'm sure it won't last with an attitude like that. Dropping requests, and disconnecting users with no warning is almost never a good idea.

    23. Re:Time to take the tinfoil hat off... by QuantumRiff · · Score: 1

      Dropping the requests on the floor and teaching these folks a valuable lesson would have been handling it right.

      No it wouldn't.. Redirecting EVERY SINGE request back to a web server that says "your computer is possibly infected with malware, and after $DATE will stop working, please click HERE to read how to fix it, or who to contact, or click HERE to proceed on to the page you requested.

      That would have annoyed them, educated them, and given them a still working connection. Just stopping all resolving is an ugly thing to have to fix.. especially since its not like they just go look at their IP config, and see the wrong DNS server listed..

      --

      What are we going to do tonight Brain?
    24. Re:Time to take the tinfoil hat off... by kelemvor4 · · Score: 1

      But presumably somebody at the FBI realised that they could collect all that lovely data on where everybody was going on the internet, and all without the need for a single warrant

      Care to show a source, even a single one, for that? The FBI handled this right, asking ISC to install and run the DNS servers. I really doubt the ISC would play ball with any extra-legal requests for data.

      Amazing how much pure paranoia is modded up around here

      Go look at msnbc or fox news or pick your news source - it's no secret. In the USA, the most reasonable thing to do is to assume the government is up to no good lately. It's been that way for about 11 years now. Maybe you are not American so you weren't aware what has been going on? I assume I don't have to post a link to lmgtfy.com, right?

    25. Re:Time to take the tinfoil hat off... by Mister+Whirly · · Score: 1

      Yes the cop should. Trying a door to see if it is unlocked is not illegal. Breaking and entering is illegal - so yes the cop would be right to wait until a person entered and then there would be an arrestable offense. The very most the cop would be able to do prior to entry would be to stop and search, if there was reasonable suspicion to think the person was a burglar, for burglary tools , which are illegal to carry. But if the person didn't have anything illegal on them, and the cop stopped them before they entered a house, there would be no actual crime.

      --
      "But this one goes to 11!"
    26. Re:Time to take the tinfoil hat off... by Mister+Whirly · · Score: 1

      Clearly no ISP in the history of the world has ever had a technical support phone number designed to handle the volume of calls this would generate.

      Yes I am sure every ISP wants their help lines flooded with thousands of calls every hour they couldn't possibly answer. Of course none of their customers will mind the extra $100 surcharge for having to hire all the extra phone support folks due to handling the incident the way you suggest. Sounds like a brilliant solution.

      --
      "But this one goes to 11!"
    27. Re:Time to take the tinfoil hat off... by arth1 · · Score: 1

      No it wouldn't.. Redirecting EVERY SINGE request back to a web server that says "your computer is possibly infected with malware, and after $DATE will stop working, please click HERE to read how to fix it, or who to contact, or click HERE to proceed on to the page you requested.

      Your presumption that a DNS server can know whether a request was made for a web server or not is incorrect. The WKS record was never used properly, and was abandoned over a decade ago.

      Pointing a user's requests for the IP address of pop3.provider.net or ntp.microsoft.com to a web server will only cause outages, delays and error messages the user won't be able to understand.

      Also, two wrongs doesn't make a right.

    28. Re:Time to take the tinfoil hat off... by Monoman · · Score: 1

      How about resolving all requests to the IP of a web server with a single page explaining the issue to them?

      --
      Keep the Classic Slashdot.
    29. Re:Time to take the tinfoil hat off... by MikeBabcock · · Score: 2

      They're also a huge part of the problem in dealing with the DNS system's shortcomings.

      IPv6 DNS lookups are a fiasco, so is DNSSEC, and for that matter, so is BIND.

      We really need a research group a little more separated from Vixie working on a much better replacement for modern DNS.

      --
      - Michael T. Babcock (Yes, I blog)
    30. Re:Time to take the tinfoil hat off... by screwdriver · · Score: 1

      How is this handling it right? The right way to handle it would be to forward infected hosts to a website with information on the trojan and a link for software to remove it. Telling users to "reinstall windows" is ridiculous.

    31. Re:Time to take the tinfoil hat off... by DarkOx · · Score: 2

      No redirecting users to a page they were not expecting to see and then encouraging them to run software or blindly make system modifications they don't understand is a terrible idea.

      The right thing to would have been to have a simple message telling them their system is compromised (show a nice FBI logo) and direct them to contact their ISP or a local computer support firm.

      --
      Repeal the 17th Amendment TODAY! Also Please Read http://www.gnu.org/philosophy/right-to-read.html
    32. Re:Time to take the tinfoil hat off... by h4rr4r · · Score: 1

      No, that would be more like what the FBI did. They allowed infected machines to continue to be useful.

      Dropping the requests would be more like arresting and removing the person messing with doors.

    33. Re:Time to take the tinfoil hat off... by firewrought · · Score: 1

      How is this handling it right?

      Dropping the requests on the floor and teaching these folks a valuable lesson would have been handling it right.

      Hopefully you don't actually work in IT... If you do, I'm sure it won't last with an attitude like that. Dropping requests, and disconnecting users with no warning is almost never a good idea.

      No kidding... poster has a terrible attitude, as does the summary. People don't "think they have better things to do than check their internet security", it's that people don't have the extensive background needed to somewhat safely run a PC. And guess what... expecting everyone to acquire the experience you have in order to run a PC is about as reasonable as expecting you to learn automobile mechanics to run a car or real estate law to buy a house or electrical wiring to live in anything more complicated than a tent. It's called specialization, and it's been around (ever-growing) for the past 6000 years or so.

      Think of it another way: you have value as an IT person because you can hide/reduce the complexity required to do what someone else wants. If the job were simpler, your employer should be hiring someone of less ability.

      --
      -1, Too Many Layers Of Abstraction
    34. Re:Time to take the tinfoil hat off... by jafiwam · · Score: 1

      You know, just for once, the people that are too stupid to run computers without getting infected should pay the pain on this. This "fix" only "fixes" it for a few people who would be inconvenienced on the immediate time frame.

      If the pain really got to the people that got infected, they might do things differently, like, not get infected or learn a little teensy bit about using a computer, or maybe vote for politicians that actually tell the cops and their analogs to go find, and prosecute the malware purveyors.

      This fix is like patching up the kid that got shot by a gang banger, and not bothering to go arrest the gangbanger, let alone prosecute them.

      It's stupid, it's lazy and over the long run it won't work.

    35. Re:Time to take the tinfoil hat off... by h4rr4r · · Score: 1

      I do work in IT, I have been doing it a long time, and it is often the right approach.

      When I got into my current job it was a total undocumented mess, step one was to document who was using what machines, since none of the users had any idea we unplugged the network connections from one machine at a time and waited for the complaints to roll in. In less than a week were were able to find out that more than half of the machines were not used by anyone, and were not at the time running any needed service. We did monitor the machines for a week before to see who connected, more than half had no connections at all.

      Forcing action now is often the only approach that makes sense.

    36. Re:Time to take the tinfoil hat off... by jafiwam · · Score: 1

      Oh christ. Are you that lacking in imagination you can't think of any way that possibly, some techies could spread this out a bit?

      How about, ISPs can run their own campaigns and then voluntarily ask to have their blocks shut off on their schedule?

      Or, the DNS server admins do it on a schedule using simple hash codes. "Hey, ISP, if your IP address block octets add up to X hash, we are blocking it on Monday. If it's Y, it will be next week.

      ISPs themselves could block traffic to these servers slowly to spread out the service calls.

      Oh sure, just throw up your hands and spread your ass-cheeks for the ass fucking by the bad guys, because you refuse to think. While, letting the bad guys get away with more, and harming all the rest of us more. Fuck you and everybody that thinks like you.

    37. Re:Time to take the tinfoil hat off... by Mister+Whirly · · Score: 1

      I work in IT and do technical support. Unfortunately, no the dumb users will never learn. I have someone who has gotten their laptop infected more times than I can count - becasue this idiot refuses to use the regular user account and continuously logs in as an admin "because things work easier that way." Also this pain would affect more than just the stupid users - say you have a problem with your connection and you can't get through becasue your ISP technical support is busy dealing with the deluge of calls due to DNS redirection. Suddenly it isn't just the dummies that are feeling the pain anymore. Stupid users can be stupid all they want as long as it only impacts themselves. But this has the possibility to impact others who did nothing stupid.

      --
      "But this one goes to 11!"
    38. Re:Time to take the tinfoil hat off... by tibit · · Score: 1

      What you propose turns out to be, in practice, a pipe dream. If you don't know anything about cars, you're getting ripped off by car mechanics and dealerships every time you visit them. And I do mean ripped off; I'd think an average car-driving american can easily waste $20k over their life that way. If you know nothing about basics of home construction, you'll be lucky if you end up on Holmes on Homes and get a $100k gift to fix the mess you got yourself in -- if $100k is enough, that is. I've seen myself houses on the market listed for $100-$150k where it'd be cheaper to rebuild than to fix. If you don't ask questions, have no company at the hospital and know nothing about medicine, you're at elevated risk of various medical mistakes (sorry, I don't have a link handy, but that's my personal experience). If you don't know anything about science and can't visualize meaning of numbers, you'll be easily fooled by politicians, marketers and bankers alike. Knowing your orders of magnitude and being able to do mental math to visualize things is way more important than knowing about Shakespeare, unless you've got a wealthy uncle sponsoring you, that is. Not that I have anything against learning of Shakespeare's work, mind that.

      There is a minimum amount of general education that one needs to succeed in today's society -- and no, that doesn't mean knowing literature or whatever else classically passes for general education. You need to know basics of various "technical" disciplines that directly affect you in your life. To me, that's what contemporary civics should mean. It should be the role of grade schools (up to grade 12) to teach kids the basics of what makes the world tick, so to speak. Unfortunately, that's not what's done, and the adults in charge are none the wiser...

      Most of what passes for civics these days is entirely useless trivia: stuff that you can't base any decisions on. It's as useful as entertainment is: good for you if that's what you like to know/do, but not helpful otherwise. I'd even go as far as claiming that, say, learning the names of all U.S. presidents or the roots of the U.S. government is an abominable waste of time -- again, if you're forced to do it at school. It's knowledge with absolutely no application to everyday life. Some people may find such trivia entertaining or interesting, but then it's their choice how to apportion their free time, and I sure as heck can't tell them not to learn it. But if they choose memorizing the presidents over knowing what malware is and how to protect oneself: it's them who lose, not myself. Let's face it: computers and automobiles are everyday tools that livelihoods depend on, especially in the U.S.

      --
      A successful API design takes a mixture of software design and pedagogy.
    39. Re:Time to take the tinfoil hat off... by kelemvor4 · · Score: 1

      What you propose turns out to be, in practice, a pipe dream. If you don't know anything about cars, you're getting ripped off by car mechanics and dealerships every time you visit them. And I do mean ripped off; I'd think an average car-driving american can easily waste $20k over their life that way. If you know nothing about basics of home construction, you'll be lucky if you end up on Holmes on Homes and get a $100k gift to fix the mess you got yourself in -- if $100k is enough, that is. I've seen myself houses on the market listed for $100-$150k where it'd be cheaper to rebuild than to fix. If you don't ask questions, have no company at the hospital and know nothing about medicine, you're at elevated risk of various medical mistakes (sorry, I don't have a link handy, but that's my personal experience). If you don't know anything about science and can't visualize meaning of numbers, you'll be easily fooled by politicians, marketers and bankers alike. Knowing your orders of magnitude and being able to do mental math to visualize things is way more important than knowing about Shakespeare, unless you've got a wealthy uncle sponsoring you, that is. Not that I have anything against learning of Shakespeare's work, mind that.

      There is a minimum amount of general education that one needs to succeed in today's society -- and no, that doesn't mean knowing literature or whatever else classically passes for general education. You need to know basics of various "technical" disciplines that directly affect you in your life. To me, that's what contemporary civics should mean. It should be the role of grade schools (up to grade 12) to teach kids the basics of what makes the world tick, so to speak. Unfortunately, that's not what's done, and the adults in charge are none the wiser...

      Most of what passes for civics these days is entirely useless trivia: stuff that you can't base any decisions on. It's as useful as entertainment is: good for you if that's what you like to know/do, but not helpful otherwise. I'd even go as far as claiming that, say, learning the names of all U.S. presidents or the roots of the U.S. government is an abominable waste of time -- again, if you're forced to do it at school. It's knowledge with absolutely no application to everyday life. Some people may find such trivia entertaining or interesting, but then it's their choice how to apportion their free time, and I sure as heck can't tell them not to learn it. But if they choose memorizing the presidents over knowing what malware is and how to protect oneself: it's them who lose, not myself. Let's face it: computers and automobiles are everyday tools that livelihoods depend on, especially in the U.S.

      What you are talking about happens in just about every industry. Nobody can be an expert at everything. When Joe the non computer geek goes out and buys a pc, guess what? He pays more for less than he would if he were an expert. Joe's idea of computer security is probably one of those cables you glue to the case and then glue to the desk. Computer security is in a sad state because as it sits today, it requires some significant technical skills and usually has a significant impact on performance and operations of computers. The computer security industry has a lot of maturing left to do.

    40. Re:Time to take the tinfoil hat off... by jd · · Score: 1

      No you should STOP the burglar and place crime scene tape down, just as they would have done by removing the DNS servers (as evidence) and leaving nothing in their place.

      --
      It's a small world and it smells funny; I'd buy another if it wasn't for the money; Take back what I paid (SoM)
    41. Re:Time to take the tinfoil hat off... by KhabaLox · · Score: 1

      Exactly. We know we never have to worry about a private corporation using personal data for profit, right?

      So what DNS server(s) do you use? Probably (like most people) those of your ISP.

      --
      Ceci n'est pas un sig.
    42. Re:Time to take the tinfoil hat off... by KhabaLox · · Score: 1

      They allowed infected machines to continue to be useful.

      Did they? I was under the impression that they shut down the C&C servers that the malware was pointing the infected computers to. That was how they were able to (eventually) shut them all off. If the FBI, through ICS, controlled the DNS server the malware was pointing to, how does the malware continue to be useful to it's creator?

      --
      Ceci n'est pas un sig.
    43. Re:Time to take the tinfoil hat off... by h4rr4r · · Score: 1

      It does not, but these machines were still infected with this and likely other malware. You think these machines only had one infection?

    44. Re:Time to take the tinfoil hat off... by Em+Adespoton · · Score: 1

      ...just make sure you don't say the computer itself was compromised, as for many people, the computers on the network are all fine now, but their router has been redirected. I've had to help out a number of people who got nastygrams from their ISP saying their Windows PC was infected with the Alureon virus... people who tossed their Windows PC shortly after it got infected with said virus and switched to a Mac. The trick is that while infected, their PC used the default credentials for their routers to reconfigure their DNS for the entire network.

      End result? Really confused users who thought they did everything right but are still getting scary-looking emails saying something is horribly wrong.

      After they fixed DNS and DHCP on their routers and changed their admin passwords, everything was fine.

    45. Re:Time to take the tinfoil hat off... by Anonymous Coward · · Score: 0

      Sure there is. And if you're in the US, your landline phone company typically leaves one or two on your doorstep every year. Phone books. It's like someone following the guy that drops off the white and yellow pages and then swapping them with phony replacements containing numbers that all route to 900 lines. The FBI arrested them and took control of the phone numbers, but instead of telling you that you should ask your phone company for a new phone book, they took control of the bogus numbers in the phone book and routed your calls to the people you thought you were calling. In the case of this analogy, the proper thing to do would be to arrest the guy, destroy confiscated copies of the phony phone books except for ones needed as evidence, and have service to all of the 900-routed numbers in the phony phone books terminated. And that's exactly what the FBI should have done here.

    46. Re:Time to take the tinfoil hat off... by techno-vampire · · Score: 1

      Sorry, but you really should research before you spout off.

      You must be really new here. Nobody on Slashdot ever bothers to do their research before spouting off.

      --
      Good, inexpensive web hosting
    47. Re:Time to take the tinfoil hat off... by Anonymous Coward · · Score: 0

      What you are talking about happens in just about every industry. Nobody can be an expert at everything. When Joe the non computer geek goes out and buys a pc, guess what? He pays more for less than he would if he were an expert. Joe's idea of computer security is probably one of those cables you glue to the case and then glue to the desk. Computer security is in a sad state because as it sits today, it requires some significant technical skills and usually has a significant impact on performance and operations of computers. The computer security industry has a lot of maturing left to do.

      It doesn't take "significant technical skills" to follow these basic security practices:

      - install anti-virus software
      - don't click links in spam
      - don't open random emails that come from people you don't know
      - don't forward every funny cat video to every person in your contact list
      - don't click "Ok" to every message that pops up on your screen
      - pass these basic practices on to your friends

      These basic security measures will help to stop 99.9% of all malware infections for you and your friends.

    48. Re:Time to take the tinfoil hat off... by sjames · · Score: 1

      You might be on to something. They should start dropping requests on the floor so they time out and re-try. Just a few at first, but degrade more over time until they can just shut it off entirely.

    49. Re:Time to take the tinfoil hat off... by sjames · · Score: 1

      More like if he sees a burglar kicking in the door, should he erase all trace that a crime ever occurred or should he just arrest the guy and stick his calling card and some police tape in the remains of the door frame?

    50. Re:Time to take the tinfoil hat off... by sjames · · Score: 1

      Perhaps just a page that says "Call your ISP. Tell them you are infected with DNSChanger and ask them for help.

    51. Re:Time to take the tinfoil hat off... by dbIII · · Score: 1

      With the right firewall rules at the ISP you don't have any other choice unless you tunnel DNS through ssh or http.

    52. Re:Time to take the tinfoil hat off... by icebike · · Score: 1

      That said, my original comment about them "handling it right" had more to do with the way they handled replacing the DNS servers once that decision had been made. They used a private organization with a good reputation that wasn't beholden to any governmental organization. This pretty much nullifies the paranoid delusions of people like GP

      Nullifies it for the moment, until some months from now someone releases a study using this data, and you are no where around to retract your words.

      The GP was in fact correct, neither the FBI or some any pedestal dwelling third party was entitled to this data, and the best solution was to just drop the request.

      The complete NON-ISSUE this has turned out to be since the servers were shut down indicates that they could have just dropped the requests and no one would have be hurt that bad.

      --
      Sig Battery depleted. Reverting to safe mode.
    53. Re:Time to take the tinfoil hat off... by Sancho · · Score: 1

      I usually tell people that if they see a page on the internet telling them that they're infected, that it's malware trying to sneak onto their system.

    54. Re:Time to take the tinfoil hat off... by fermat1313 · · Score: 1

      Oh sure, just throw up your hands and spread your ass-cheeks for the ass fucking by the bad guys, because you refuse to think. While, letting the bad guys get away with more, and harming all the rest of us more.

      What you're talking about has nothing to do with the reality of the situation. The FBI arrested the suspects, downed the DNS servers that were serving bad data, and replaced them with DNS servers that act like any other normal DNS server. Not sure how this equates with letting the bad guys getting away with anything.

      Fuck you and everybody that thinks like you.

      Really? REALLY? We have a disagreement about this subject, and this is what you come up with? This complete lack of any basic civility while sitting behind the relatively anonymous curtain of the internet is what makes me really sad about humanity. At least have the decency to argue the points instead of resorting to childish insults.

    55. Re:Time to take the tinfoil hat off... by kelemvor4 · · Score: 1

      Well, the victims here tried to do the first thing on your list and got screwed. Identifying legit security software is obviously a problem for some people.

    56. Re:Time to take the tinfoil hat off... by kelemvor4 · · Score: 1

      I do work in IT, I have been doing it a long time, and it is often the right approach.

      When I got into my current job it was a total undocumented mess, step one was to document who was using what machines, since none of the users had any idea we unplugged the network connections from one machine at a time and waited for the complaints to roll in. In less than a week were were able to find out that more than half of the machines were not used by anyone, and were not at the time running any needed service. We did monitor the machines for a week before to see who connected, more than half had no connections at all.

      Forcing action now is often the only approach that makes sense.

      It could be in some situations. In the one you describe, there are several better ways to skin that cat (in my opinion). First one that comes to mind assuming you have no inventory/asset management tools at your disposal would be to check the logs to see if anyone has logged in. It's easy and you could make the determination without risking disrupting a working user. Then you could send an alert to the machine, warning them before you shut it down, and finally you could power it down for a time prior to removing it from the network. Not only do you not interrupt any users this way but you save electricity.

      Of course, what's best is totally subjective. However, I'd get fired if I brought down users in an attempt to shut down machines in the way you described.

    57. Re:Time to take the tinfoil hat off... by Anonymous Coward · · Score: 0

      This is Slashdot, YOU should know better!

      .... Please follow these instructions to remove an infection from your computer .... Don't worry we are the FBI so our instructions are 110% legit. You know because we display our trusted logo on the top of the page!!!
      P.S. Please don't follow any other instructions because they are fake and infected.

      Signed,
      THE FBI

      Bot net operators would be creaming their panties right about now.....

    58. Re:Time to take the tinfoil hat off... by h4rr4r · · Score: 1

      I was not trying to shutdown the machines, just inventory. We did check the logs, we sent emails to those users. They never replied. The machines were never off, they only had the network cable pulled waiting to go right back in.

      We determined that shutting them down and powering them back on would be a far longer outage. It would also risk the loss of user data.

    59. Re:Time to take the tinfoil hat off... by Anonymous Coward · · Score: 0

      You know when I see clouds, I go get an umbrella.

      When wiretapping is constantly found to be overly agressive you still want to see a dead body before you play with cannibals.

      Paranoia isn't thinking they're after you. Paranoia is holing up in a cave. Sometimes an early sign of paranoia is denial.

    60. Re:Time to take the tinfoil hat off... by Anonymous Coward · · Score: 0

      make that "before you stop playing"

    61. Re:Time to take the tinfoil hat off... by tibit · · Score: 1

      Same as identifying legit contractors and legit anything else that's common in everyday life. And I don't mean being able to tell a fake diamond from a real one.

      Somehow people think that they don't need to know the "pesky details", it's not their job, whatever. Life doesn't work that way, though. You need to know at least a bit of the pesky technical details of common everyday objects and procedures. Stuff like CPR, basic functions of what's in a car, a computer and in your home, a bit of how at least local government actually works (pay them a visit or a dozen), ... It wouldn't be a problem if schools would teach that. Once you're an adult you won't feel like devoting a year or two of your life to learning all that -- by that point it may well be too late.

      --
      A successful API design takes a mixture of software design and pedagogy.
    62. Re:Time to take the tinfoil hat off... by badkarmadayaccount · · Score: 1

      Application handling of the first is a fiasco, not the standard, or implementations. DNSCurve lacks official support, but is technically a good replacement.

      --
      I know tobacco is bad for you, so I smoke weed with crack.
    63. Re:Time to take the tinfoil hat off... by MikeBabcock · · Score: 1

      The standards are a mess, and they're almost entirely based on BIND's implementation.

      --
      - Michael T. Babcock (Yes, I blog)
  10. Point to a "you need to fix your computer page?" by Anonymous Coward · · Score: 1

    If you've got control of someone's DNS, why can't you just every morning show a splash page telling them that their computer access will be cut off in n days? (You know, like coffee shops show a login web page when you visit any site for the first time)

  11. And the right way? by Spritzer · · Score: 1

    An entire article about the shutdown of the servers and one "We're doin' shit the wrong way" comment becomes the title without any further explanation. Pardon the car analogy, but that like saying "A Ford Pinto will explode if rear-ended. This is a major safety issue. We're addressing auto safety the wrong way." What the fuck does that mean exactly? Would you care to make a suggestion as to what's wrong with the current approach?

    1. Re:And the right way? by Anonymous Coward · · Score: 0

      The current approach is to make cars "safer" and thus allow reckless morons like Tea Partiers to drive around causing accidents.

      As George Carlin once said, if you REALLY want everyone to drive safely, put a six inch fucking spike in the middle of the steering wheel. Then even the assholes and morons will get the hint and drive safely.

  12. Re:The FBI shouldn't have set up the alternate ser by Anonymous Coward · · Score: 1

    Agreed; they either should have just shut down the servers (and not replaced it with working DNS servers), or, if they felt they had to do something, just use a custom server that redirected every DNS query to a page explaining the infection and how to get rid of it. But allowing infected machines to "just work" was a bad move.

  13. Re:The FBI shouldn't have set up the alternate ser by Anonymous Coward · · Score: 0

    Nah, the FBI just wanted all the advertising income.

    What, you think they shouldn't run ads on any notices they might have chosen to put up?

  14. CRON by SlashDev · · Score: 1

    Let me take this opportunity to ask you to please update CRON to allow per second frequency. Thank you!

    --

    TOP DSLR Cameras Reviews of the top DSLRs
    1. Re:CRON by higuita · · Score: 1

      10 04 * * * sleep 15 && /usr/local/bin/comand.sh

      done, its fixed

      --
      Higuita
    2. Re:CRON by silas_moeckel · · Score: 1

      If you need run something every second why not have it be a persistent application? If you want cron to do it it's a pretty trivial hack to do so.

      --
      No sir I dont like it.
  15. Re:The FBI shouldn't have set up the alternate ser by wmac1 · · Score: 1

    This is the proper approach in my opinion too.

  16. Remember back when... by nitehawk214 · · Score: 3, Informative

    Vixie predicts an uncertain future where computer users don't understand or simply don't care about the risks involved.

    As opposed to today when uhh...

    At what point did the average home user understand or care about security? We should consider ourselves lucky that service providers at least pretend to care about security these days. Any home user that can understand computer security policy and practice is most likely in the industry, or trained to do so.

    Now a High School / GED level computer security class might sound hilariously basic for someone on Slashdot; but might be as useful as drivers ed classes for the masses. Sure there are morons that will drive/compute unsafely no matter what training, but some basic learning on how to protect one's self would really help intelligent people that just don't know better.

    --
    I'm a good cook. I'm a fantastic eater. - Steven Brust
    1. Re:Remember back when... by jd · · Score: 1

      Today, computer users don't understand AND simply don't care about the risks involved. Since it's a boolean AND, not a boolean OR, there's no uncertainty involved.

      --
      It's a small world and it smells funny; I'd buy another if it wasn't for the money; Take back what I paid (SoM)
  17. Correct link to cited Vixie post by wkcole · · Score: 5, Informative

    As has become all too common the /. summary is linked to a negative-added-value article at the totally worthless IBT.

    Paul's actual post is at CircleID: http://www.circleid.com/posts/20120327_dns_changer/ and is over 3 months old. Not news. As is normal for Paul it is well written and smart but if you've been following DNSChanger, you've read this already.

  18. Paul Vixie and Dirk Diggler star in... by xxxJonBoyxxx · · Score: 1

    >> Paul Vixie

    Not a bad porn star name. Or is he just a huge Fox and the Hound fan?

  19. Behavior not new by Guppy06 · · Score: 3, Interesting

    Victims of the DNS Changer malware think they have better things to do than check their internet security

    Victims of food poisoning think they have better things to do than check their food safety. Victims of STDs think they have better things to do than practice safe sex. Victims of car theft think they have better things to do than lock their car doors. Victims of lightning strikes think they have better things to do than to seek cover in a storm.

    Humans have always engaged in risky behavior, and generally for the same old reasons. You can educate those willing to listen, but you can't force those who won't.

    1. Re:Behavior not new by jd · · Score: 1

      Yes, humans have always engaged in risky behaviour. And when done appropriately, this works extremely well. With appropriate risk-taking, you can maximize your benefits and minimize your costs.

      Of course, there's always INappropriate risk-taking. The Darwin Awards are based on one form, the Gor novels on another.

      --
      It's a small world and it smells funny; I'd buy another if it wasn't for the money; Take back what I paid (SoM)
  20. Re:The FBI shouldn't have set up the alternate ser by Anonymous Coward · · Score: 0, Interesting

    Wait, which OS did this malware run on?

  21. Reliable Website? by Anonymous Coward · · Score: 0

    This website also has an article about a zombie Dong eating Du.

    http://www.ibtimes.co.uk/articles/358637/20120702/zombie-apocalypse-china-man-chews-face.htm

    Is this a new version of The Onion?

  22. One way is to catch outbound Spam by davecb · · Score: 1

    In a discussion with a network capacity planning firm some time ago, the discussion turned to the amount of outgoing spam that ISPs let flow out of their systems, while at the same time madly filtering incoming spam.

    A defence in depth would arguably be more effective, as much as four times as effective for the same amount of work, and probabilistically even better.

    The arguments we heard were that the ISPs could not legally block their customer's outgoing mail. In fact, the same applied to blocking their incoming mail, it's just that customers are inured to having to go looking for mail in the spam-bucket.

    As some customer's email systems are already refusing to send various sorts of attachment, like .zip files, because they may contain viruses, individual customers are now beginning to become inured to having to take special steps in order to send mail.

    Logically, a wise ISP could take advantage of that and start returning messages like:

    Your message was marked "spam" by the security scanner, and will be rejected by the recipient.
    Please read the attached spam report and, if this is a legitimate message, correct it so it is not rejected as spam.

    --dave

    --
    davecb@spamcop.net
    1. Re:One way is to catch outbound Spam by fractalus · · Score: 1

      I already get spam that pretends to be my mail server and instructs me to open the attached file to figure out why "my" message was rejected. Do we really want to encourage this pattern?

      --
      People are never as simple as their stereotypes. This applies equally to Christians, Muslims, and Emacs-lovers.
    2. Re:One way is to catch outbound Spam by davecb · · Score: 1

      Don;t make them click anything, and include a warning about fake virus checkers asking them to click...

      --
      davecb@spamcop.net
  23. Moderate parent up, please! by davecb · · Score: 1

    Point to a "you need to fix your computer page?" is brilliant and obvious. Darn, why didn't I think of that!

    --davecb

    --
    davecb@spamcop.net
    1. Re:Moderate parent up, please! by 1u3hr · · Score: 1

      Point to a "you need to fix your computer page?" is brilliant and obvious. Darn, why didn't I think of that!

      The last five times Slashdot has run this story in the last two weeks, 50% of the spots have made that suggestion. Proves that no one reads the articles, the summaries, or anyone else's comments.

    2. Re:Moderate parent up, please! by davecb · · Score: 1

      Yup: I saw the Paul Vixie quote and read it for the first time. Too bad it wasn't a more substantiative article... --dave

      --
      davecb@spamcop.net
    3. Re:Moderate parent up, please! by genner · · Score: 1

      Point to a "you need to fix your computer page?" is brilliant and obvious. Darn, why didn't I think of that!

      --davecb

      Bad idea.
      Do you know how many fake "you have a virus click here to remove it" malware pages are out there?
      How is your average user supposed to know the fbi's site is real.

    4. Re:Moderate parent up, please! by davecb · · Score: 1

      Because it doesn't have a link, just the usual kind of language you see when it's a non-commercial entity: "choose a reliable provider of antivirus programs, and follow their instructions for the removal of the DNS Changer virus".

      --dave

      --
      davecb@spamcop.net
  24. Cheap marketing and greed by erroneus · · Score: 2

    It's at the core of all the problems. Many see the internet as [near]-free advertising and easy and anonymous commerce. Trust is placed in all of the wrong places.

    This, of course, was all inevitable. We are not going to overcome human nature, impulse or desire. There were things that could have been done to prevent that. The internet was not designed for or intended for the uses we have put it to today. But even in its early days, people were quite annoyed by mass emails among many other things. So I guess I am saying "they should have known" and should have adjusted and updated the internet's protocols with these problems in mind.

    The internet was not considered a "public internet" initially and so there was a weird notion that everyone can and should trust one another. People will always ruin Utopia. It is easier to blame the few than to blame the masses and it is the masses who are "ruining" the internet. The few who engineered the internet could have and should have done things to fix it. Now the standards and protocols are pretty much at "critical mass" and they are "too big to change."

    1. Re:Cheap marketing and greed by jd · · Score: 1

      Within 24 hours of the Salt Lake lawyers spamming Usenet with advertising and publishing a book on how to pervert the Internet into an electronic billboard, it was obvious to 99%+ of the community that protocols needed replacing.

      Since that time, the other 1% have ripped ALL the security features out of IPv6, deprived the Internet of electronic congestion controls, exterminated network neutrality and otherwise done everything that 1%-ers usually do to make life hell for the 99%.

      We really need an Occupy Gopher day.

      --
      It's a small world and it smells funny; I'd buy another if it wasn't for the money; Take back what I paid (SoM)
    2. Re:Cheap marketing and greed by erroneus · · Score: 1

      Wait what? Tell me more about this ripping away security features of IPv6? I get the net neutrality issue... congestion controls?

      Spell it out. This is something I don't know much about.

  25. Of course we're not dealing with it the right way by Anonymous Coward · · Score: 0

    Shooting all the idiots who click on everything isn't legal.

  26. Re:The FBI shouldn't have set up the alternate ser by PerfectionLost · · Score: 5, Funny

    Or better - all requests to lemonparty.org.

    NOT work safe, in case you were wondering. That was awkward.

  27. And yet, many still trust Windows (Winbot) by DerUberTroll · · Score: 1

    Oh, but it's secure, blah blah blah Oh, but it's user friendly, blah blah blah Oh, but it supports so much hardware, blah blah blah Oh, but my ass. People are simply not interested in security and quality. If they were, all consultant would be out of business.

  28. Who says they didn't ? by Anonymous Coward · · Score: 0

    why did the hackers think they were ever going to get away with it?

    Has anyone been arrested over all this?

    Sounds like a clean get away to me, even when the feds had taken over the full crimescene.

  29. Re:The FBI shouldn't have set up the alternate ser by Anonymous Coward · · Score: 0

    Welcome to the Internet. Have a kitten.

  30. Computer administration by cdrguru · · Score: 1

    One of the basic problems today is when you buy as PC it doesn't come with an administration service. You, the purchasor are expected to "figure it out". Well, most people do not and that clearly should not be news to anyone. The result is that there are a lot of computers that are causing trouble for everyone on the Internet.

    Who should be responsible? Clearly not the computer owner unless we start enforcing some education requirements and have real penalties for allowing your computer to be used for criminal purposes.

    The other alternative is we get most of the computer users off of general-purposes computers that can be subverted all too easily and on to appliances which are resistant to subversion. This means that they are not suitable for installing random software on that nobody is inspecting and that the computer needs zero administration. Not a "zero administration" installation of Windows but something real. An iPad comes very close to this function. Android tablets are pretty close as well. But today's tablets are quite resistant enough and the software review process isn't bulletproof. If we want to move the 98% of computer users that need nothing else onto this kind of platform is has to be really bulletproof. Which means there is no way a misbehaving tablet cannot be locked out from the Internet until the offending software is removed or it is wiped.

    We are perhaps a year or two away from having an event like 10% of the customers of a bank having all of their money stolen because of a lack of administration of general-purposes computers in uneducated user hands. Easily we could see something like this bring down a large bank - or even a smaller government. We could certainly see a government lose a huge amount of money because of poorly administered computers in user hands. Are we really going to wait for that to happen?

    I would say, yes, we are going to wait for that to happen and the results will be interesting to say the least.

    1. Re:Computer administration by ilsaloving · · Score: 1

      There are really only two options... either turns computers into centrally managed appliances, completely restricting a user's ability to do what they want with them, or set up a computer use licensing system akin to a drivers license, and you need to be able to pass a test for basic competence before being allowed to purchase one.

    2. Re:Computer administration by Sentrion · · Score: 3, Insightful

      Wasn't this the original intent of the web browser? Rather than connecting your computer to a network of other PCs and running executable files, internet users would be able to set up "webpages" using a markup language that did not execute code on the computers of others who were only viewing the webpage. Drive-by virus downloads were not even possible back in 1995 or 1997 when web browsers actually "browsed" the internet. But browsing endless pages of text, sound, graphics, pictures, GIF animations and even motion video was not enough. Users wanted more interaction. They wanted in-browser games rather than playing stand-alone games in multiplayer mode. They wanted interactive web applications that could perform calculations, not just read back text and pictures like a magazine. Rather than standing against the demands of the uneducated masses due to the risk of anonymous cyber criminals hijacking their machines, HTML was enhanced with JavaScript, Flash and other exotic tools. The browsers made add-ons available and later these functions were buried and integrated deep within the next release of the bare bones browser. Like a boy crying "wolf" the browsers began warning users of the dangers of clicking a hyperlink, allowing cookies, allow scripts, leaving a secure site, certificate missing, etc. while at the same time very few of the websites users needed to see could be accessed without these warnings. Naturally the users began to dismiss most if not all of the automated warning notices. With time the scale and bloat of web browsers increased to surpass that of whole operating systems of old. Plug-ins, pop-ups, location sharing, data mining cookies, and notifications became standard industry practice. The malware hackers had endless fun with the complex, bloated, and vulnerable layers of code that left gaping exploits such that even a benign jpg image could become the carrier for a globally devastating virus. Hackers were even able to add malicious code to legitimate sites. Before long the intrinsically safe browser became the PC users most vulnerable liability.

    3. Re:Computer administration by aix+tom · · Score: 1

      It might actually go into that direction. 90% of the people now running a "PC" will go to dumber, centrally administrated "Web and Media terminals" (things like Mail and Office etc... completely taken over by web-based applications), the 10% "rest" that runs PCs will be the people who would have had a computer before the WWW hit the masses, the people that still want a real "computer"

      The problematic part that could arise is how the hardware and/or connectivity offers for that "10% rest" will work out.

  31. A new "that's what she said"? by fatphil · · Score: 1

    As the page rendered in my browser:
    """
    At its height, DNSChanger infected four million computers in 100 countries, with around 300,000 still under its control - something many victims are unaware of and unable to fix.

    Like us on Facebook
    """

    I'm sorry they're unaware of and unable to fix themselves, and therefore still under DSNChanger's control, on Facebook.

    Or vagina.

    --
    Also FatPhil on SoylentNews, id 863
  32. Re:The FBI shouldn't have set up the alternate ser by nhat11 · · Score: 0

    Yes because I want collect pictures of girl's duck face poses all day long, lol.

  33. DNSChanger = NetMesser by Anonymous Coward · · Score: 0

    nothing new - ancient crap .

    This was analysed back in 2005

    http://gsa.ca.com/virusinfo/virus.aspx?ID=49513

    It may have changed a little but theres nothing new about this .. registry entries modified .. slight variations on different versions . but essentially the same thing ..

  34. Better things to do... by ilsaloving · · Score: 1

    Well gee... they have better things to do than worry about internet security? Well *I* have better things to do than worry about cleaning up after their incompetence and lack of responsibility.

    Being hit by malware sucks. But being hit by malware because you actively refuse to take even basic precautions... well, you deserve anything that happens to you. It's like willingly walking into the middle of a warzone and then complaining because you got shot.

  35. Anyone notice blatant advert in the video? by Anonymous Coward · · Score: 0

    The 'journalist' in the video, without skipping a beat, goes into a blatant advertisement for a tablet right in the middle of the 'news' story. I've never seen such cheek. Absolutely insulting.

  36. Non-story of the decade by jbmartin6 · · Score: 1

    This DNSChanger thing is the biggest non-story I've seen since Y2K. This thing had 4 million clients across 100 countries. It seems to me that is pretty close to nothing. By the time of the shut off, I saw multiple numbers in the 300k range. Now that is the same as nothing as far as the Internet is concerned. I agree with the folks who say they should have just turned them off and walked away. But hey if ISC wants to do the work on their dime, that is very generous of them, I just wouldn't have bothered since practically nobody would be affected.

    --
    This posting is provided 'AS IS' without warranty of any kind, implied or otherwise.
    1. Re:Non-story of the decade by jd · · Score: 1

      Nothing happened in 2000 not because Y2K was a non-story, but because the IT industry practically doubled in size for 3 years to fix billions of programs on a global scale.

      --
      It's a small world and it smells funny; I'd buy another if it wasn't for the money; Take back what I paid (SoM)
  37. Re:The FBI shouldn't have set up the alternate ser by kat_skan · · Score: 2

    Oh hey, it's the last person on Earth who hasn't been exposed to a shock site. And he's on Slashdot. This will end well.

  38. Re:hack is brilliant technically, stupid tacticall by jd · · Score: 1

    The problem with DNS poisoning is that DNS caches change slowly. Also, DNS is often slow and unreliable so zone transfers to locally mirror the bits of DNS needed is a fairly routine practice. This keeps the poison in the system.

    --
    It's a small world and it smells funny; I'd buy another if it wasn't for the money; Take back what I paid (SoM)
  39. All wrong? by Tony+Isaac · · Score: 2

    "...we're dealing with malware in completely the wrong way."

    So what would he suggest?

    Many problems in technology, computer-related or not, can take design lessons from nature. Nature's methods tend to be very elegant and ingenious, worth replicating in the digital world.

    How do our bodies deal with viruses or other organic "malware"? Antibodies may be the best analog to antivirus software, as they work in a very similar way. White blood cells are more intelligent and active, possibly more like heuristic algorithms applied network-wide. Barriers (skin) functions something like firewalls.

    I have to disagree with the author. We're not doing it all wrong. We just need to keep looking for new ways to make it harder for malware to survive. Yes, it's an arms race, it always will be. Same as nature...we learn to conquer bacteria, only to have superbugs crop up, that are resistant to antibiotics.

    Malware is a fact of life, both digital and organic.

    1. Re:All wrong? by stoatwblr · · Score: 1

      Antibodies kill the infection source. Now that's a thought....

  40. Re:The FBI shouldn't have set up the alternate ser by dbIII · · Score: 1

    Those shock sites do nothing to lynx.

  41. Re:The FBI shouldn't have set up the alternate ser by rdnetto · · Score: 1
    --
    Most human behaviour can be explained in terms of identity.