Gartner Analyst Retracts "Windows 8 Is Bad" Claim
nk497 writes "A Gartner analyst made headlines after describing Windows 8 desktop as: 'in a word: bad.' After web reaction, including one story asking why anyone bothers to listen to the consultancy firm anymore, Gunnar Berger has now yanked the offending sentence from his blog post, saying it was taken out of context and only applied to using the desktop with a mouse and keyboard, and that overall Windows 8 is a good thing. 'If you look at my blog, I've gotten rid of it,' he said. 'It's upsetting me that it's being taken completely out of context.'"
Admittedly I tend to only read the tech related news sites but they all picked up on the same thing....
Windows 8 on a desktop just doesn't make any sense.
These comments are my personal opinions and do not necessarily reflect the opinions of the other voices in my head.
I guess the Microsoft check finally cleared.
It's company policy at Gartner for the analysts give their website links to their mothers, so that someone will read their blogs.
Hold your arm out in front of you for 20 minutes and tell me how great that touchscreen interface is.
Windows 8 is full of fail, just like the Nintendo power-glove, and for the same reason.
Thats the sound he heard after some pressure was put on them. The press dance to microsofts shots around their feet. Often with ms putting a bullet in their own foot at the same time.
HTTP/1.1 400
Well, I must be one of those Neanderthals then. ;-)
saying it was taken out of context and only applied to using the desktop with a mouse and keyboard,
Mouse and Keyboard??? Isn't that how 95% of the population is going to initially be using windows 8?
I am Slashdot. Are you Slashdot as well?
"out of context and only applied to using the desktop with a mouse and keyboard, and that overall Windows 8 is a good thing."
What about the context is that 90%+ of Windows-based machines will be using mouse and keyboard as the input mechanism? Virtually nobody currently has touchscreen, very few are going to buy desktops / laptops with touchscreens in order to use Windows 8, and the amount of Windows 8 tablets that are sold will still amount to a very small percentage of the overall desktop / laptop market.
So, if Windows 8 is bad with mouse and keyboard...
Not even by mistake.
"The agriculture ministry is not in charge of Gundam" - Japanese ministry official.
God says...
C:\Text\BIBLE.TXT
the wicked are like the troubled sea, when it cannot rest,
whose waters cast up mire and dirt.
57:21 There is no peace, saith my God, to the wicked.
58:1 Cry aloud, spare not, lift up thy voice like a trumpet, and shew
my people their transgression, and the house of Jacob their sins.
58:2 Yet they seek me daily, and delight to know my ways, as a nation
that did righteousness, and forsook not the ordinance of their God:
they ask of me the ordinances of justice; they take delight in
approachin
you can polish a turd all you want, but underneath it's shiny exterior, it's still a piece of shit.
Yes.
And?
That's exactly what I'll be using Windows 8 for: My desktop and laptop. If it is "bad" for that task then I won't be buying it. This reporter should not retract his honest opinion of Vista the Second (Win8). Unless he's being threatened by Microsoft?
My AC stalker: " I personally agree with your posts most of the time, but that won't keep me from modding you troll"
This is why we all need to say what we mean, and mean what we say. Otherwise we lose our credibility. Whether Berger didn't really mean Windows 8 with keyboard and mouse is "bad," or he did mean it and is now recanting under pressure, looks bad either way. He's not only harmed his own reputation, but his employer's as well.
[Sir Garlon] is the marvellest knight that is now living, for he destroyeth many good knights, for he goeth invisible.
I started ignoring everything stated by Gartner when they announced something in lines with "Companies shoud switch to Windows Vista as soon as possible, in order to avoid costly migration later"
There are no atheists when recovering from tape backup.
..on Slashdot, he would have gotten modded down as a "troll" for simply stating his opinion of Windows 8 as being bad.
Same thing happened to my last week for saying that while I was not a fan of Apple as a prelude to commending them for the support for the blind in the iPhone.
Most of us who have tried Windows 8, know how bad the UI is.
Have you actually tried it, or are you just parroting what other people have said about it?
I've been using Win8 for few months on my netbook and it seems fine to me. Metro is just start menu with some extra bells and whistles and after few weeks you don't really even pay that much attention to it.
The integration with skydrive and easy migration of user settings/files etc are what make it great os compared to previous versions.
There are no atheists when recovering from tape backup.
If I had to describe using a desktop without a mouse and keyboard, I would have to say: BAD! I can type 98 WPM on a keyboard and when gaming with a mouse, I make joystick users on the Xbox look like penguins trying to play using their wings. But I guess it's common knowledge at this point that the resounding theme out of the market research is "people want SLOW!" The slower the better! The longer it takes to type out a wall post on Facebook, the longer the user gets to enjoy it.
Remember. If you can't polish a turd, try rolling it in glitter.
Life is not for the lazy.
This retraction is why I will never pay a damn bit of attention to you again. Stick to your guns or shut up. I don't need anymore yes men out there. Coward.
He meant "Windows is bad" in the same way James Brown is bad, right?
Please, how do you take "Windows is bad" out of context?
Then he tries to retract by saying "I meant in the context of a keyboard and mouse". Well who does he think uses Windows? Are we all going to start interacting with Windows 8 via neural link?
I do agree with questioning why anybody would listen to a consultant's blog. They're looking to get attention and after a while, you have no choice but to say something that you know will get attention. (See: television)
You are welcome on my lawn.
There's a stupid popup ad that won't go away, and I don't see an "X" to close it. (But then again maybe the problem is with Opera browser.....)
My AC stalker: " I personally agree with your posts most of the time, but that won't keep me from modding you troll"
I have to say I actually agree with him both ways, that it is bad, but not completely.
So from a technical standpoint Windows 8 is great. It is fast, stable, and efficient. Cakewalk tested Sonar X1 on it and found an across the board performance improvement. They didn't recompile for it or anything, just used the current one, and in all tests 8 did better. They really seem to have done a solid job improving the technical aspects of the OS which is great, but 7 is already quite good.
The problem is the UI. Not only is it ugly, which maybe shouldn't matter to people but does, but it is not well designed for mouse+keyboard. They are trying to whack a tablet UI on to a desktop and for some reason they think that won't piss people off. So it isn't as pleasing to look at, and is less efficient to use than Windows 7.
So over all I think it is a "bad" OS in that people are going to hate it, and it is going to create this situation of "Windows 7 is the last good OS EVAR!" and it'll be harder to get people to upgrade than it normally is. However it is only bad because they are trying to use it to flog their tablets, the technical aspects are quite good.
For personal use I don't care, I'll just replace its UI with something else, but it annoys the hell out of me for work since it is going to make life more difficult. Users are going to hate it (they hate any change but they'll really make hell about this one) and then decide they never want to move off of 7.
Windows 7 will be the next "XP" that we will be using 15 years down the road...
I have used it. My main machine at home has been running it for months and I've had several work machines running various builds from early alphas through the Release Candidate. Metro with a mouse and keyboard is indeed stupid. I can see it being OK for slate / tablet type devices - it makes sense there. It doesn't make any sense when coupled with an accurate pointing device like a mouse or trackpoint. It is terrible for ergonomics in that things like a normal (Win 7) right-click, run as administrator require a click, then a mouse trip all the way to the bottom of the screen, then another click. This type of absolutely thoughtless (dumb) move is all over the UI. Once you actually get to the Win 8 desktop, everything is fine and the OS does have many improvements and enhancements. However I find that I end up with shortcuts and pinned taskbar items for damn near everything I use so that I don't have to go to Metro. Another example - how do you put the machine to sleep or turn it off? Move the mouse to the bottom right corner. Wait for the charm bar. Move up into the charm bar. Click "settings", click "Power", click "sleep". Really? Really? Under settings you should find - oh, I don't know - maybe the SETTINGS for power? For example, "balanced", "high performance", etc. And they should not hide the options to actually shutdown the machine behind so many clicks in illogical places. Metro is indeed just bad for mouse users like the guy said.
What a goddam loser.
This is a bad move on the author's part. Pulling his statement shows he isn't willing to stand by his opinion. If the quote really was taken out of context that is not his problem, it's the foolishness of others. If it was taken in context and was wrong then he shouldn't have written it in the first place. Pulling his statement means either he wrote something that wasn't true or public opinion means more to him than the truth. Either way I can't respect a writer who does that. I write articles and reviews that get flak, it's part of the job. But if something is true I'm not going to pull it just because some idiots don't like it.
Your OS is bad and you should feel bad!
To be honest I stopped putting much faith in reviews, blogs and assorted opinions long ago and now test drive software myself (either demos or on other people's machines). I do this because for me "different" isn't "bad" ... bad is when software crashes or simply doesn't do what I need it to do.
I've been using Windows 8 on my desktop since it was first publicly available and I am impressed with it's performance improvements. The UI is different, not bad. I have found ways to do everything I did in Win 7 with very little effort. Please ... if you're going to rant endlessly about the UI, one extra click or having something located in a different menu ... get over it and learn to adapt. Software evolves, so should we.
Gartner is a joke, and this retraction is just another in a long list of mistakes they've made. They're known for saying whatever people want them to say, and in this case since Microsoft pays the bills they can't leave bad things about Windows 8 floating around out there.
Too bad it really does suck with a mouse and keyboard. And hey, Metro apps get suspended if they're not in the foreground. So you won't be doing background work either. The whole desktop version of Windows 8 is just the revenge of Vista. It's a disaster driven by poor leadership that's desperate to try and get somewhere in the tablet market and willing to throw their desktop users under a bus to get there.
-- "So they told me that using the download page to download something was not something they anticipated." - Bill Gates
I tried it. it sucks for general computing. if I wanted a fucking media hub I could run plex on my workstation-type laptop. I don't want start menu to take up the entire screen.
the smaller the screen the less it sucks. the more your computer is like a traditional workstation, and used like one, the more it sucks.
and really do I want a fucking live account attached to everything? no. half of win8 is just force feeding you with online services and the other half is throwing half of your screen space away because empty is pretty.
world was created 5 seconds before this post as it is.
Wait for the charm bar.
Seriously? Charm Bar? WTF is this, the Webkinz desktop? To quote the only authoritative source on such things:
"I believe you'd get your ass kicked sayin' something like that, man."
i have tried it as well, and even though i really like the guts of win7 optimized the UI does not work well for doing actual work.
yup or ms will release a win 8 sp1 update that enables desktop mode?
In other related news, the internet called him up at his home and asked him "Why are you so stupid?"
had he left it as it was then there was hope that Microsoft would change the mess of a UI on their desktop version. But since he as corrected his blog, and it's very likely he was asked to do so, this leads to the belief that desktops will get Metro as default. Another fine example of Microsoft trying to leverage the desktop to help a flailing new product. Most of you know that Windows 8 Metro apps will run on Windows Phone 8 and without apps, Windows Phone 8 will sink faster than Windows Phone 7. What we are seeing here is yet another case of Microsoft determining what is best for users by deciding what's best for their wallets and their market share. So Windows 8 really is "bad".
He knows what he said, and he knows he's right. Now he doesn't have the balls to stand in - either personally because of public reaction, and/or professionally because he was threatened by the MS -> Gartner chain of command.
I hate being bipolar; it's awesome!
I've been using Windows 8 for 6 months on my Thinkpad X60 tablet PC, and it sucks. I've been trying to get used to it, hoping that maybe I just need a little time with it, but I can't stand it. Only reason I still keep it on is because I have to evaluate this new OS for my work.
-- By all means let's be open-minded, but not so open-minded that our brains drop out.
I don't blame the change in UI for that so much as the replacement simply isn't mature or refined enough to be called a replacement. E.g. if metro supported folders then it could group tiles together it could show program folders pretty much how they are now, but it doesn't so it implements a kludge where it strips out any start menu items such as Uninstall, Readme etc. and leaves just the executables in a flat linear list. It sucks balls basically. If / when groups appears this behaviour would be markedly improved. Similarly if a user could zoom in or out to maximize the amount of tiles this too would be better but they can't.
So eventually they'll get there and no doubt intend an accelerated 8,5 "desktop edition" or Windows 9 but as it stands Windows 8 blows on the desktop. I'm certain Microsoft's rationale is to make a beeline for tablet land and then worry about fixing the behaviour for everyone else but that is cold comfort for everyone else.
'It's upsetting me that it's being taken completely out of context.'? Unless what he actually said was:'in a word: bad ASS best OS Ever' it's quite hard to see how a self contained nugget of trollhate like "in a word: bad" could be taken out of context.
Sincerely,
A. Coward.
As a happy Apple investor, pray the instant pro-Apple mantra continue :-)
If not us, who? If not now, when?
That would be one reason.
Second reason is that you want to run Mac OS X on the machine you bought with Mac OS X on.
And you can run modern 2.6 kernels on 18 year old hardware (heck, if you can find memory sticks for it, 20+ year old! though that's probably the limit because you can't get a 2.6 kernel into less than about 32MB of memory).
Lumia, short on features, extremely limited number of apps, the interface is the same as the failed Microsoft Kin phone, and thus any wow factor has been lost. Pricey. Biggest marketing I saw mentioned it can edit office documents and access XBox market, geee.... yeh that's really what I look for in a phone.
People like the resolution because it lets them see the same web page clearer at a higher zoom factor. You said: "For example retina performs poorly in direct sunlight", that's not sufficient to make up for the lack of resolution.
Seriously, I prefer the Sony Xperia Ray, because its so small and because the interface is so fun. But I recognize that a lot of people like the iPhone, and I can see why. Lumia, like the hardware, interface is ho hum, would be better running Android. Indeed why isn't it running Android?
If everyone and their uncle can enter the Android market (Amazon & Facebook being the latest with their Android phone leaks), how come Nokia the worlds, second (or is it third by now) largest handset maker can't make money there?? They're dying with that Windows phone. They're dying with Elop. At some point what's left of the board needs to take this by the scruff of the neck and sack him. Forget pride, Android has won.
And with 850k activations a day, plus a whole load of Android units that don't require activations (only the ones with the Google package need activating). They're selling more devices with their OS than Microsoft even sells Windows.
After testing it for the last month, I just cant get into the tiles idea. I spend about 80% of the time on the old desktop. had to copy the remote desktop client from my windows 7 machine just to use rdp in the old desktop. maybe I was just missing the point.
I've never been a operating systems fan and I wouldn't say I am now. I just use what I have to because I have to whether it was for personal, work, music, school, whatever. I've used OS9,OSX, Win95-Win7, Solaris, Ubuntu/Fedora/CentOS/RedHat/YDL all because I was put in a situation where something I wanted to achieve required I use whatever OS. That being said, I don't think Windows 8 is bad and I don't find the Metro GUI hard to use, in fact it's really simple. It's the kind of OS that I feel I could show my grandparents how to use and still get my work (computer science research) done.
I have the Windows 8 Release Preview installed on my laptop. I have to say, despite all the negative feedback, I happen to like it. Metro is a simple interface, which I feel achieved what Unity was set out to achieve. It integrates everything I could need and provides me with a regular desktop environment to do the work I need to do. I mean, it's REALLY different than the previous desktops and traditional desktops like Gnome.
I have been using Metro with mouse/touchpad and keyboard strictly, my laptop is not touch screen. Once I got the hot keys down, it was an amazing experience. Without the hot keys, the mouse and keyboard work just as good as they did before. The start page does drive me a little nuts when I have to scroll on it, but having everything that most people do right there is great.
The thing I liked the best was my google account integration. It asked me for my email (I opted to actually use a local account to login), and then proceeded to setup my email, sync my contacts and calendars. Generally you have to do that like 3 times (once per application).
Anyway, I kind of got off my topic here. Windows 8 isn't "bad" in fact I think it took what was good about Windows 7 and made some nice changes.
That's because of politics and budgets. Most companies do not budget upgrading their OS very often. They poor a lot of money into deployment and training to keep it up and running. They can't afford to just switch OS after that kind of investment, which is why XP is still running all over in business and at universities, not because they think it's superior.
nt. ;)
The place I work actually has a subscription. I logged in and was even assigned a researcher who sends me spam like emails every month... As far as I can tell its really only useful as a method to justify a decision to management. The one time I called them (the request of my boss) was concerning JAMF Casper - to which they admittedly had never heard of it, but were willing to research it and come up with the same conclusions I did - it was worth implementing.
Most of the articles and the paid for content you could honestly dig up similar results with Google. I've even found one article that has plagiarized content from Wikipedia no less (now archived article about Ruby - a good chunk of it was lifted from Wikipedia word for word). I got suspicious when under platform support they mention Amiga... (I love the Amiga, but its not very enterprise researchy...).
That's because of politics and budgets. Most companies do not budget upgrading their OS very often. They poor a lot of money into deployment and training to keep it up and running. They can't afford to just switch OS after that kind of investment, which is why XP is still running all over in business and at universities, not because they think it's superior.
Close, but not quite.
We have an office with about 2,000 workstations running XP. The hardware is cheap, low-end, and can be purchased in bulk so we have spares on hand without much money locked up. People are familiar with using it, and familiar with supporting it and fixing it. In some ways, yes Win7 is superior... but not in terms of the hardware requirements to get the same system performance. The ones we have, do the job we need done... we're not currently being slowed down or hampered by the equipment like we were all through the 90's (and early 00's). The stuff we use is well-tested, stable, and there aren't really any "unknowns" waiting to ambush us when we're doing something critical.
The point is, as a business you can't just say "this is superior", you have to say in what context it's superior. And it's only one piece in a much larger puzzle, the re-training of our users for a new platform might seem simple, but it costs time and money. Or worse, it costs us customers. We could afford to switch, but the benefits of Win7 simply do not justify all the costs associated with switching from XP, and they don't really do anything to put us in a better situation long-term either.
tl;dr instead of asking "why are you still running XP" the real question is "why should you switch to Win7?"
Actually you got it all wrong. The first Lumia's actually were bad. I mean; a smartphone which doesn't even support something as trivial as a todo list and needs to rely on 3rd party software?
That's not a smartphone, that's a joke. Especially if you proclaim the phone to be good for business use.
The real problem however is that Microsoft has fixed all that in the mean time. But who's going to review a Lumia phone these days, now that every player which closely matters has already done so?
THAT is the problem, its not Microsoft hate perse. Microsoft simply should break the cycle of releasing something bad and fixing it further down the road.
Windows 7 is superior to XP, but not superior enough to give a shit about.
Give me Classic Slashdot or give me death!
as retaliatory action and he was eager to get her back.
Gartner, Inc. (NYSE: IT) is the world's leading information technology research and advisory company. We deliver the technology-related insight necessary for our clients to make the right decisions, every day.
word of the day: perfidious.
They can add that to irrelevant and incompetent.
The problem isn't just fatigue but the touch interface placed on top of a desktop use scenario is inefficient. I know the article is not about linux, but look at all the frustration people are espousing regarding the Gnome 3 interface when using a large monitor. Microsoft's Win8 interface has the same design problems when used with a desktop.
Somebody forgot to tell him Gartner is funded by Microsoft.
What happened to the Bill Borg icon for Microsoft?
Slashdot is now just a corporate shill, I guess...
So it is a bad idea.
++
I'm using it for the same reasons as you as well... sucks.
Unfortunately, Microsoft doesn't pay for the truth. They pay for spin.
So Windows 8 is very good if you don't use it on either a server, desktop, notebook, netbook, phone or tablet...
Excuse me, but please get off my Pennisetum Clandestinum, eh!
>>>Windows 7 will be the next "XP" that we will be using 15 years down the road...
Exactly. That's why I'm shopping for the best Win7 PC I can find. I bought an XP computer in 2002 and was able to skip-over the vista junk completely. I'm hoping my Win7 PC will live a long time & allow me to skip over the 8 junk too.
My AC stalker: " I personally agree with your posts most of the time, but that won't keep me from modding you troll"
For some odd reason, since the iPhone scored big, and then Android did, EVERYONE seems to be running scared thinking that their old but tested software must change. It is near idiotic.
I use a linux desktop for work and Windows for gaming. And Gnome 3.0 and Unity were VERY unwelcome surprises. From that fact that Mint sprung up over night from nothing to near replacing Ubuntu (okay a bit to much but you get the idea, and it isn't a very clear line, you can install Ubuntu and then use mint packages to reclaim the desktop), I am not alone.
The x-windows system, maybe from the design at Xerox has been pretty much the same for a LONG time. And ALL THAT GODDAMN TIME people have tried to turn it into something more "fun", "easier", lets face it, turn it into a fisher price OS. We had Bob, I have briefly supported a system for companies selling white and brown goods to order things that was much the same (picture of real desktop, your files going into an animated file cabinat, real notebook etc) and THEY SUCKED!
But for some reason, some designers keep dreaming of an OS that is, exciting, informative, good looking for the movies and totally and utterly unusable.
Metro is the active desktop brought back to live. Let it rest already, it is dead, it died, and if not, we should kill it.
The idea was simple, you got your desktop and it was active, RSS feeds, rotating image, clock. Lots of stuff...
And? When I am not working behind me PC, I turn it off, at least the monitor. When I am working on my computer, I got windows open, covering the desktop. I NEVER SEE THE DESKTOP!
Metro is this "launch" screen that has all this stuff of it, that you can't see because whatever you are doing, will be in front of it. The only people who could think of this as useful are the types who have empty desks because they got nothing better to do then come up with useless designs.
Proof? Show me a screenshot of an iPhone with more widgets, or even 50% widgets instead of boring icons for boringly opening fullscreen applications.
It is not as if the active desktop (95 or 98) was the first or last time this was attempted. Gadgets anyone? Vista I believe. They were SO popular... try to find some. No, there is no store for them, nobody wants them. How many did you install?
For years, real users and real developers have come up with ways to notify the user of things WITHOUT taking up loads of screen space. Right bottom of the screen. That is all that is needed for a weather widget if you really want it. And when the fuck would you click for more info? it is sunny. Nice. Thank you. I do NOT need a complete weather report and if I did, I can just open it in my browser.
Metro reminds me of when people first get a smartphone, they download farts apps and rss widgets and then after a month or two, it has become just another boring computer where people just want to get things done fast and not be distracted let alone delayed.
MS has a point with Metro and the fisher price idea. If done right (video from parent shows metro ain't done right) it is very easy for complete novices.
Problem?
People don't stay a novice for long. As a parent, you might love Fisher Price, praise it to high heaven but tell me. Is YOUR computer a "my first computer" do you bake in an easy bake oven? Is your HIFI a play and speak?
No? Well it figures, making a device for novices only is a very good way of making sure you never have to worry about loyal customers, customer retention is ZERO.
Metro is just another hair brained attempt to turn computers from tools into entertainment systems that are so cool in the commercial. Pity that this sillyness isn't confined to just MS.
MMO Quests are like orgasms:
You may solo them, I prefer them in a group.
I've used it for a few days in a VM. I did not like it one bit.
The Metro isn't just like the Start Menu with bells and whistles. It's like running a few special programmes that you've launched inside the Start Menu, full screen only. While other programmes are inexplicable relegated to a separate (and hidden, when running a Metro app) desktop view. And the Start Menu now takes up the entire screen when you open it. And the Metro/Start Menu is now dominated by Microsoft software and cloud services, while rival programmes are hidden away.
And also everything now seems to be hidden. You want something, you have to mouse up against an invisible spot in this corner of the screen, or halfway up that side. After 3 days using it (and without RTFM), I still wasn't sure what I was doing to invoke some menu functions- I would almost be ritualistically rubbing the cursor up and down the side of the screen in a way that I suspected, but wasn't sure, would work and hoping for the best.
It isn't monumentally awful. But it is not good.
Prefer gold spray paint - no need to pick the turd!
Gold Lingerer!
translation: My boss got a phone-call from Microsoft ...
I could case less about skydrive and all other always must be connected outside my house options. Try disconnecting the internet and see if how your attidute will change.
the bringing forward of some of the setting will make it nicer for some people, however for a business environment alot of those will be locked down or disabled; and once set how often do they really change. Windows 7 as easy or easier access to the customizations that people make changes with.
Also Metro is not the start menu because with the start menu I could organize items and bring some unity and order to all the programs installed. With Metro I don't have that; some programs get large icons, I can move stuff I use together but what about all the icon that would normally be in the place with the main icon but in a subfolder hidden form normal use but easly associated when I need them.
It's too bad this guy couldn't stick with his guns. I'm pretty sure what he said wasn't taken out of context. The fact that he's now reversing himself after some controversy emerged just goes to show that true journalistic integrity has been lost in most mainstream media. Not that I look to Gartner as a source of unbiased product and service reviews and ratings.
For the old fashioned desktop with mouse and keyboard it's the worse UI I have ever worked with. To appreciate this UI and to utilize it in it's full glory you need to have a touch screen or at the very least a touch pad. This is not going to be your OS of choice if you are surfing porn with the other.
windoze?
I can't help but wonder whether all the tech "dislike" towards Metro is simply a case of "old hands unwilling to accept change".
I've only seen Metro once here in the office several months ago, so I can't say much - what I'll say is, if the apps are done right, it could become a very successful end user experience for the general masses! Which is worth a lot to me, if it help people like my parents to use it "better" and "easier".
Man, ultra late reply here, but that's part of my point and a major part of it. Every time they upgrade, they have to factor in the deployment and training costs.
I remember receiving a huge shipment of win7 pcs, right when win7 came out and the IT dept sat around installing win XP on them, because that's what they support.