Behind the Scenes With Samsung's Factory Workers
itwbennett writes "The young women working at Samsung's factory in Tianjin, China like their jobs about as much as factory workers anywhere. The work is boring and tiring, but it pays ok and there are perks (like air conditioning in the dorms), says 19-year-old Zhao Caixia. One 23-year-old woman, who assembles 200-300 camera lenses a day, told the IDG News Service's Michael Kan: 'You just keep doing the same thing over and over. There is nothing really to like, but nothing to really dislike either.' Labor rights group China Labor Watch tells a different story (PDF). One day after Samsung said it would audit its suppliers in China, the group reported cases of excessive overtime (exceeding 100 hours per month) and exhausting working conditions, with employees being made to stand for up to 12 hours for a single shift."
I was a Samsung factory worker till I took an arrow to the knee
But I'm pretty sure that when I lived in crapsack podunk land as a teenager, I had stood for 12 hours in a single shift working at the shithole state fair cleaning barns for not much more than minimum wage.
Support the EFF and Creative Commons. The war is coming, and they're supporting you...
uhhh, wut? 100 hours per month? where do i sign up for THAT?
also "audit its suppliers in china" basically means "if every single person doesnt make the cut then you and everyone you work with will have to be fired and you have to try to find another job"
what do you expect?
its a factory assembly job with very low entry requirements, just like everywhere else, you do your thing, all day every day, for a modest pay that can support your family if your not living beyond your means.
surprise!
now if we can get Americans to accept that "detailing cars" is not a 50$ an hour job maybe we can regain our strength
Why would we care about working conditions at a non-Apple factory?
Before we get +5 insightful threads claiming the US doesn't do manufacturing, let's read the following very carefully folks:
"As of 2012, the country remains the world's largest manufacturer, representing a fifth of the global manufacturing output"
Source: http://en.wikipedia.org/wiki/Manufacturing_in_the_United_States
So let me get this straight...first we complain that all of the manufacturing jobs left the country (They took our JARBS!) and now we complain about how sad it is these people have to do boring, repetitive work in the factory. Well DUH! That's the nature of the work. These guys were willing to do these crappy jobs and put up with more abuse for even less pay than we were. That's why those jobs left the country in the first place.
*ring ring* -- It's the cluephone and it's for you.
I mean, Apple invented near slave labor conditions in China to build iProducts. Pretty sure Apple should take them to court for infringing on the "method of using Chinese for slave labor to build electronic devices while also increasing the suicide rate" patent
After working in the food industry for the last decade, 12 hour days on your feet seems just about right, they even get air conditioning! Most cooks/chefs would give a digit for that.
Lol. Seriously, though, I'll bet you some rounded rectangles that Apple's behind this story one way or another.
It's all out war for Apple, including psy-ops. So, of course, they'd need to balance out all that "Apple's sweatshops" articles with equivalent articles for Samsung.
I'm not a lawyer, but I play one on the Internet. Blog
They should deploy minimum wage and laws on safe work conditions so that employer cannot exploit their situations.
for letting me know that the brand new Galaxy S3 I just got is assembled by the tiny hands of young Chinese females. It gives me a lovely extra kick when watching redtube on it.
I came here just to say this. At one factory where I worked 12 hour days seven days a week with three days off was the normal schedule. They made armored military vehicles for the US Army, so most of the time people were walking around for parts or welding in odd positions.
The trucking fleet worked the legal maximum to save money: 14 hours a day six days a week.
Equipment costs more than the people that run them, so the equipment keeps going whether the workers are fatigued or not.
Is it just me or does "assembling camera lenses" (among other things) sound like something that could be mechanized? I mean, it's not like the lens needs to be different from phone to phone and I'm sure the same could be said for many other parts.
I'm not trying to say that these people should be put out of a job, but wouldn't it be better if some of them could have a lot more job satisfaction from better, more interesting work, with real responsibilities, where they are more than just assembly monkeys? ...and then use that to build a better economic system for themselves where a lot more people can have more rewarding careers?
Yes, it all sounds very crap to work there. But what are the alternatives?
1) The human workers are replaced by robots - this is unlikely to happen since human labor in China is so plentiful and desperate as to make it actually cheaper to "run" humans than robots. But even if it did eventually happen, you'd end up with a whole lot of people without work (and all the associated problems this creates). Menial factory work at least gives them something to do, even if their lives exist solely for someone else's profit.
2) Improve conditions, reasonable work hours, etc - sounds great, except that if one factory does this, another factory will advertise how they haven't, and so businesses will go to the other factory as they wouldn't have to deal with the reduced output and increased costs of having to treat humans like... well, humans.
3) Improvement of conditions, reasonable work hours via Government mandate - so the factories don't have any choice now and are forced to treat people like they should (more or less). Great, except that this will rise the cost of the products created and the costs will naturally be passed onto consumers in first-world countries. The electronics we buy are as cheap as they are precisely in a large part due to the slave work done in countries far away from us. Would people complain if prices went up as conditions in said countries improved? Damn right they would, unfortunately.
So what do you do? You could buy local, or at least try to. Sometimes that works, but in most cases it's not even possible, and odds are you'll find components that were sourced from the less desirable factories anyway. You can't win, short of abandoning almost all forms of modern electronic equipment. There simply isn't enough pressure to change the statue quo.
Most people on Slashdot are fucking idiots.
Assemblling 200 lenses per day of flipping 200 burgers per day? Which one is better for the country?
i wish inverse democracy worked - in the sense that the act of voting determines the quality of the candidates, where in forward democracy the quality of the candidate determines the act of voting.
we could dream up a head of state that didn't suck!
The real problem is that nothing outside of management or legal is a $50/hr job anymore.
Why should an employer pay you to code when some guy in India that got the same degree as you, at the same school as you, paid for by Indian government programs is willing to work for 25k a year with no benefits?
We're working on robots to replace ALL those disgruntled workers! Those with transferable skills can move from the assembly line here to building the robots over there. However, after 5-10more years, well, who knows :)
Look. This is what technology does. It eliminates jobs. Sometimes, but only sometimes, is the technology innovative enough that it spurs job growth in other areas and may in a rare occasion become a net positive on job numbers. Deal with it and stop reproducing. Those star trek replicators... yeah think of all the jobs those eliminated and they did just fine.
Haven't Apple already patented those work conditions?
Quick quick, sue Samsung!
what do you expect? Its a factory assembly job with very low entry requirements
Should we not expect regular inspections paid for by Samsung?
Should we not expect wage increases for the workers working on Samsung products, subsidized by Samsung?
Should we not expect Samsung demand reduced working hours of workers assembling Samsung gear?
Should we not expect Samsung issue a supplier responsibility statement with regular reports on progress - even if not believed at least something to hold them to?
All of these are things Apple has done with FoxConn. So it seems pretty obvious that since so many have carefully poured over Apple's actions in this regard, that it is the new standard for what we should expect for companies assembling things in China. We owe the Chinese workers at least that level of effort to make things better.
"There is more worth loving than we have strength to love." - Brian Jay Stanley
I know a lot of people who got the engineering degree because they thought it would pay well, not because they were suited to it or found it at all interesting. They were generally not very good.
Um...so? I was working at the age of 14, and had a normal non-farm job at the age of 16 (worked at a grocery store). Just because we don't expect people to be anything other than helpless children until age 26 or so these days, doesn't mean that less than 26 years ago teens had jobs. And while yes, it wasn't until I was 19 that I worked at a factory, it really didn't kill me. For serious.
What kind of "China Labor Watch" would they be if they reported everything was OK? They have an incentive to report bad news, and spin everything in a negative direction. For all we know, they could be like NPR and think they don't even need evidence, engaging in outright fabrication. And why not? It supports their pre-existing mental state. "We didn't think that he was lying to us and to audiences about the details of his story."
Hey, I'm not saying Chinese factories are heaven. Even in America, factories that are unionized and obey every OSHA rule are still not particularly pleasant places to work. But the "big name" factories in China have the best working conditions, hands down. I've been to the little ones and they can be hell. If the boss thinks of himself as father to the workers, the small factories can be quite nice. But when he thinks of himself as the only smart person in the company, and the workers as reprehensible (think of it like the way liberals consider middle Americans), things can get bad. Come on, this China Labor Watch isn't going after the bad factories. It's just going after the big names to get publicity for itself. If they were actually interested in fixing things, they'd have no trouble swinging a 2x4 in China and hitting several factories that need to be exposed. But they're not interested in that, eh?
Shutting down free speech with violence isn't fighting fascism. It IS fascism!
Not management, not legal. I do have ~13 yrs experience in embedded linux software, mostly in telecom stuff.
The jobs are out there, if you have the right skill set.
The real question is not "are the worker condition bad", the real question is "are the worker condition bad in comparison to the other job on the local job market". Many of the job you keep hearing with bad condition are actually much better than the other local job offering. Sometiems that can be the difference between "12 hours a day without pause" and "16 hours a day in a mine/chemical facility without protection". Sooooo are the condition described so much different and much worst than the other local firms ?
Should we not expect ... XYZ... paid for by Samsung?
All of these are things Apple has done with FoxConn.
If Samsung would do the same, won't it risk suits of... ripping off what Apple did?
</grin>
Questions raise, answers kill. Raise questions to stay alive.
Yes, would you mind if they copied Apple for an altruistic reason for once?
"There is more worth loving than we have strength to love." - Brian Jay Stanley
The one thing all of these articles miss, is that:
Many of these people are f*ckin' poor, and that while the wages certainly aren't great (or good), they are better than not working at all-- which is how it /actually/ goes in most of the world. Work, or don't and die. Often, its the people themselves who want to work tons of overtime so they can you know... feed their kids, parents, by clothing, escape for the naturalistic hell they were born into. These people have to exist outside of an idealist's wet dream, and often times that means working is better than not, and most anything is better than starving to death.
I want to make it clear: I'm not saying they should be forced to work in terrible conditions or without human rights, I'm just saying the west should stop /pushing/ it's ideals on how one should live their life... which is exactly what this sort of shit does. If we can't do that, could we at least get a grip on their reality?
If you don't like it, don't buy products, or start volunteering more money for them-- just make sure they know why you're giving it to them... ha-ha.
-A Shrew Asshole (yes, I am an Economist)
Menial factory work at least gives them something to do, even if their lives exist solely for someone else's profit.
Boom. There. Right there. There's your problem. If you're a fellow American, if you're a fellow member of Western Civilization, how does that not offend you to your core? "Their lives exist solely for someone else's profit" is the working definition of slavery. How can you possibly find this to be an acceptable situation?
Improvement of conditions, reasonable work hours via Government mandate
Which is how we ended child labor and instituted the 40 hour work week in this country, BTW...
Great, except that this will rise the cost of the products created and the costs will naturally be passed onto consumers in first-world countries.
Common misconception. Prices are set not by what the costs of production are but by what the market will bear. Ever hear a company say, "Our costs allow us to make a 300% markup, but we felt that amount of profit was unconscionable, so we marked the price down..."?Rising production costs don't get passed on to the consumer because the price is already set at the maximum the market will allow.
The electronics we buy are as cheap as they are precisely in a large part due to the slave work done in countries far away from us. Would people complain if prices went up as conditions in said countries improved? Damn right they would, unfortunately.
God Help Us, then let them complain. Let's call this the "Papa John" principle. When Papa John complained last month that providing his workers with healthcare would cost an extra quarter per pizza, the first thing that came to my mind was "Cool. You mean I can ensure my pizza guy doesn't have tuberculosis for an extra quarter? What can we get those poor guys if I kick in fifty cents?"
Seriously, if I pay an extra 20 bucks for my iPhone, I can eliminate slavery in China? Good grief. Bill me. If I kick in $40, can I free the North Koreans too?
He put his boots up on the table and made a face. "The sig," he smirked. "You can waste your life in search of the sig."
Yes, would you mind if they copied Apple for an altruistic reason for once?
What?!? This is an attack to free market, freedom and other high values in someone's constitution! That's commie think!!
</very_large_grin> (warning: if you continue down this path, I'll feel compelled to issue a whooosh! ticket)
Questions raise, answers kill. Raise questions to stay alive.
I worked construction for a few summers after high school -- 12 hour shifts weren't uncommon (on my feet the whole time)
Come again, buddy??
I worked in construction sites every summer during my college years, for I desperately needed money to pay for books and food and shelter
From scaffolding to steel framing high rises, never did I have to be on my feet for the entire 12 hour shift
Which job were you in, buddy?
Muchas Gracias, Señor Edward Snowden !
So what? At least it's not an Apple factory which use 13 year old children to manufacture their products ( resource: http://www.nodeju.com/18002/apple-factories-employ-child-labor.html ).
Apple who is obvious doing everything they can to damage Samsung, should just should the fuck up. At least samsung doesn't hire kids like apple does. Man, it's so obvious that Apple has put out this non-news that I find it amazing it's still on slashdot. Fuck Apple, love technology and innovation. You can't have both. Apple and innovation don't mix lol.
Yes, I got the joke just fine thanks... My own response was a lot less serious before Slashdot commenting ate my own sarcastic closing tag because I forgot to add /code...
"There is more worth loving than we have strength to love." - Brian Jay Stanley
Most people don't expect these things. If you do then you should contact Samsung; if you disagree with their supplier's labor policies then you shouldn't buy Samsung products (and presumably, their supplier as well).
We don't "owe" the Chinese workers anything, they are paid for their services. They might be more or less happy when manufacturing jobs are outsourced to cheaper markets such as India and Africa, however.
I can remember a time before i got into computers that I had to work in chicken factory, tissue factory and a cardboard factory and in all of those standing up next to a conveyor for 8 or 12 hour shifts with just 30 minutes break and it was the norm, its hard but not overly and doesn't need superhuman powers to do it
So whilst I emphasise with the conditions, its hardly slave labour...plus they are being paid better than most other jobs....so not much to complain about. At least they don't have to smash rocks with a hammer whilst being chained up or threatened with death. That would actually be slave labour
Not only do you get every single cost dumped onto you, you also get to deal with things without the benefits of a large scale company, or the ability to look beyond the end of the short contract.
Twitter supports and protects racists - by smearing their critics with the "Hate Speech" label.
"now if we can get Americans to accept that "detailing cars" is not a 50$ an hour job maybe we can regain our strength" it isn't really possible to do that when with the price and inflation everything is out of reach , even decent housing, for anybody with a very low salary. 50$ an hour is an exaggeration, but below 8-10$ an hour it can be very very very hard to scratch a living, and downright impossible to support a family without governmental help.
I find it very hard to ascertain what the facts are when it comes to China. One very big reason is that there are so many groups with an extreme anti-China agenda, who will invent or distort just about any tall tale to support their claims; I don't think I need to dig out any references - they must be well known by now. So can we trust what "Labor rights group China Labor Watch" have to say? I don't know.
So, to me it is back to what seems plausible. That factory workers in China seem to regard their work in the same way as any factory worker in the West does - that seems plausible to me. It is not unlikely that they are expected to work much harder than we are used to - the Chinese I know personally all have an unbelievable work discipline. Just to compare: I've had a British builder do some work on my house; he turned up around 9 am and left around 5 pm after doing some quite decent work. I've recently had a Chinese builder do a similar sort of job, to the same standard; but he didn't leave until around 8 pm. I think it is simply in their culture to work very hard, and what would feel like unreasonable to an American or European may seem quite reasonable to a Chinese.
I read the pdf report and have never seen many more reports of things containing as much B.S. It's like the CLW is nothing but a propaganda rag.
Why do I get this feeling it's Apple trying to get some anti-Samsung feelings out there? After all, the iPhone factory stories of suicides and crap like that really got some talk time before. If this is what it was supposed to be, it's weak. Otherwise, I'm not sure what is new or interesting about this story.
At least the Samsung workers don't need safety nets to stop them committing suicide. Glad to see Samsung is not infringing Apple's patent on suicide inducing labor conditions.
China Labor Watch is the same organization that made the report that caused Apple so much PR angst. They also recently reported that Samsung phone factories employ children, but since it's not Apple nobody in the Western world got upset about it.
At the end of the day it is supply and demand: supply of human beings far outstrips demand for labour services, and the gap is increasing.
Stop oversupplying the world with people, and things will improve.
Why do I get this feeling it's Apple trying to get some anti-Samsung feelings out there? After all, the iPhone factory stories of suicides and crap like that really got some talk time before. If this is what it was supposed to be, it's weak. Otherwise, I'm not sure what is new or interesting about this story.
It is interesting how many anti-[insert name of current lawsuit foe] stories show up in the media when apple or someone starts to sue a company.
Not to excuse the behavior, but it seems to happen with companies other than apple as well.
Is it really coordinated, or could it be the increased attention of the lawsuit gets journalists to start doing background on the parties involved? Those background research efforts then lead to these stories. Before the apple lawsuit, who outside of South Korea paid much attention to Samsung? This could be a side effect of the lawsuits.
Wait, I just said "journalists to start doing background on the parties involved". Since when do 'journalists' in the technical press do anything other than:
Journalists in the tech press doing background research! There is about as much chance of that as SCO had in making billions in its lawsuit scam.
And what you're missing is that Apple pays far less per unit to Foxconn, and posts record profits as a result. But then retails their devices to consumers for a similar price point.
Samsung shouldn't be dictating conditions to their supplies. Neither should Apple. The reason the conditions suck so bad at Foxconn is because Apple has forced them to accept such a low profit margin on their devices, where Samsung has not.
I'm an expat living in China right now. I've worked in hardware startups most of my career but had the unique (and unsought for) experience of managing a Chinese contract manufacturing division in china for about a year.
When I wasn't in China, I found all these labor reports disturbing. Being in China now, however, my perspective is somewhat different. When I first took over management for the division, I thought people worked really long hours but were not very efficient. Thus, I proposed reducing everybody's hours by about 15% but also increasing pay ~10%. To my surprise, the line leaders were very much in opposition.
Like in the States, the payrate increases for overtime pay (1.5X on weekdays, 2X on weekends) and labor force both realizes and capitalizes on this. When you look at the base cost of labor in China, it seems very low but in practice nobody ever pays the base rate. I did some cost analysis and the effective wage rate for Chinese workers is higher for a worker of comparable age and skill as that of a worker in Mexico. You don't manufacture in China now for cheap labor--you manufacture there b/c of the supply chain and the access to cheap capitol.
Other things I found interesting:
(a) the labor force is very young and their education level is very low (some barely graduate high school). college students usually go into the service industry. thus it's hard to find quality labor in manufacturing
(b) very few workers are from the eastern seaboard regions. because of the appreciation in real estate prices, most people native to that region are already quite well off. labor force comes from western provinces like Sichuan and Xian and rural counties where there isn't a lot of industry
(c) thus it's kind of like a migrant work force. young men and women leave their town for a couple years, work their asses off. they save up enough to get married and start a home in their hometown. few stay for the long term. turnover is extremely high, 30% minimum during the new year holidays
(d) as you can imagine, continuity is a problem. maintaining a skilled work force is difficult. one example comes from maintenance bills for machinery. compared to our plant in east europe, for example, maintenance was higher by almost 300%. people would just break stuff because there's a constant stream of newbies
It seems like they should just change the way they pay workers but I notice Chinese businesses like to be flexible. Thus, the lower wage/high overtime structure.
Not saying either I agree with any of this. It's just how it is. Thought you folk might be interested
Yes, I got the joke just fine thanks... My own response was a lot less serious before Slashdot commenting ate my own sarcastic closing tag because I forgot to add /code...
My apologies... (a typical case of Poe's law being alive and kicking).
Questions raise, answers kill. Raise questions to stay alive.
No we don't give a shit about it as long as they are cheap.
citation of this force?
The Progression of Labor
1. Factory/farm/construction work is too difficult
2. Tools/tractors/backhoes make it less difficult and more efficient
3. Robots are added to perform dangerous tasks
4. Workers organize unions and demand fewer hours, more pay
5. Robots are added to workforce to provide for #4, workers are happy
6. Workers complain about long hours, so more robots added
7. Workers are let go as robots do more and more tasks
8. Factories that used to employee 500 people now only need 15
9. Unemployed workers storm the factory and destroy the robots that took their jobs
The workers wanted easier working conditions and fewer hours. They got want they wanted, then they revolt.
10. Factory is rebuilt with even better robots and security robots added whose job is to kill intruders.
...and there are precious few of us old school conservatives left who remember "Rio Bravo." If you'd hold a rich man in jail despite deadly opposition because you believe in the Rule of Law, you're a John Wayne conservative.
If you oppose one man monopolizing the water and land rights in town, you're a John Wayne conservative.
If you believe that we all -- even the drunks and the handicapped -- should work together toward a common good, you're a John Wayne conservative.
If you believe even addicts and convicts deserve a second chance, you're a John Wayne conservative.
If you believe Jesus died for our sins and that we're all undeserving of His grace, and that how we treat "the least of these" is how we treat Him, then you're a John Wayne conservative.
The problem is Paul Ryan's GOP thinks you're a pinko socialist.
Go ahead. Walk into a gathering of your fellow faux conservatives and say the following: "I believe that people who commit a crime should go to jail. Lying on a sworn court document is perjury. Any banker who 'robo-signed' documents should be in prison." Let me know how that goes.
Walk into your nearest Assembly of God church and try the following line: "I believe Christians should go, sell all that they have, give to the poor, and follow Him." Follow that up with a suggestion that Christians should spend most of their time among brawlers, whores and thieves (Peter, Mary, Zacchaeus). If you really want to wind them up, try quoting Barbara Ehrenreich describing our Lord as "a wine-guzzling vagrant," which is pretty much a direct quote from how Christ described himself. It's amazing how many of my brethren balk at that blunt and clever turn of phrase, and totally miss the scathing indictment she makes about our lack of Faith.
I spent my little boys years in Huck Finn territory, and I grew up among men with rough hands and hard lives. I spent my Sundays in literal clapboard churches on wooden pews. When the men I grew up with had time for a movie, it was usually John Wayne.
And I cannot reconcile the classic American values found in those movies with the Ebenezer Scrooge beliefs of the modern Republican party.
He put his boots up on the table and made a face. "The sig," he smirked. "You can waste your life in search of the sig."
I have some friends from India, and they are so frustrated that the west don't work more with their country.
They cite facts such as there is no website called indialaborwatch.org, as proof that India is far more advanced than China in terms of being a mature and vibrant economy.
They and I are at a complete loss to explain why the west mindlessly send all the work to a regime they hate with a passion, and create many websites bitching about, when India is a shiny jewel of advanced technology, unsurpassed infrastructure, incomparable low costs, business friendly environment, and a paragon of the success of democracy.
Many Indian have asked me: "do we stink?" To which I can merely sigh with resignation.
So what the fuck? Apple? Samsung? Support your fellow democracy please!
I can't count on my fingers and toes the number of months I've worked more than 100 hours overtime -- and I didn't get paid a dime for it. It's what you gotta do if you want to keep up with the H1Bs in tech.
-I like my women like I like my tea: green-
I suppose the real reason is that Samsung isn't selling fuck-all in terms of volume, so while they're employing child laborers, it doesn't take THAT many children to keep the Samsung production line running.
Beyond Foxconn:Deplorable Working Conditions Characterize Apple’s Entire Supply Chain, released July 27, 2012.
An Investigation of Eight Samsung Factories in China: Is Samsung Infringing Upon Apple’s Patent to Bully Workers?, released September 4, 2012.
But yes, let's chalk this up to a conspiracy theory by Apple perhaps bribing China Labor Watch to tarnish Samsung's good name.
If Samsung (or any company) is in violation of labour laws, who cares who brings it up? Or does it hurt that much now that the shoe being on the other foot?
udachny is also roman_mir's sock puppet. after being moderated down for trolling, roman_mir has now resorted to heavy puppetry to continue to spread his message. apparently he has no trouble with the obvious hypocrisy of a firm adherent to a religion that whole-heartedly supports suppression of opposing viewpoints going out and making another account to spread his message when he feels he is being suppressed.
here's a hint, roman_mir / udachny. if you pay slashdot a few bucks you can get a subscriber bonus on your messages. you know, that whole free market thing you love so much? money talks here, too.
ED-209!! yes!
They sitting 8 hours daily and they earn a lot of money because US print dollars infinitely, tax everything and some people in USA work for 12 hours daily.
Recipes for USA bankrupt - http://tinypaste.com/0d66f dd = dollar deluge (printed in the infinity)
OK...... How about some reports from the factories that make Apple products. I hear they are even worse sweatshops. OH... OK.... Apple would probably sue your pants off :-)