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Adobe To Australians: Fly To US For Cheaper Software

angry tapir writes "It's been a long-running joke that it's cheaper for Australians to get a plane ticket to the U.S. if they want to buy Adobe's Creative Suite instead of paying local prices. But appearing before a parliamentary inquiry into the disparity between IT prices in Australia and elsewhere, Adobe's local chief appeared to suggest just that." Other companies gave their responses to the inquiry as well. Microsoft said they'll simply charge what the market will bear. Apple tossed out a host of reasons for the price difference; its retail partners, digital content owners, exchange rates, taxes, import duties, and an apparent inability to alter the price set by its U.S. parent company.

255 comments

  1. Regional licensing agreements? by Looker_Device · · Score: 5, Insightful

    I don't know if this applies to software, but I know that music and movies have been seriously hindered by archaic regional licensing agreements going back to the days when physical media was the only means of distribution. It's why a certain DVD may be available in a certain region at price x, while completely unavailable or at a different price in region y (with a different distributor or even with a completely different edition of the movie/song). This old system has become a HUGE annoyance in the modern streaming era, particularly if you're trying to watch Netflix outside the U.S. (since those movie licensing agreements are still such a goddamned mess, even in an era when streaming crosses every old national and regional border). It's also why I have to import my blu-ray of "More American Graffiti" from the UK instead of being able to buy it here in the U.S.

    This may also explain why these weird prices apply specifically to the standard physical boxed sets of Adobe products, and not the newer cloud versions or student editions (as per the article). It may also explain why Adobe is so reticent to talk about it. If they have some long-standing regional licensing/distribution agreement in Australia, they may be reluctant to bad-mouth their local licensees/distributors (who have jacked up the retail prices for whatever reasons).

    --
    Your political party doesn't care about your rights and only represents corporate interests.
    1. Re:Regional licensing agreements? by L4t3r4lu5 · · Score: 5, Insightful

      All versions of products from all regions, often stripped of any artificial lock-down, are available on a host of file sharing networks.

      Saying that, I'm pretty certain that stating "Buy from the US" can be viewed as a blessing on the Grey Import business. Thanks, Adobe!

      --
      Finally had enough. Come see us over at https://soylentnews.org/
    2. Re:Regional licensing agreements? by ozmanjusri · · Score: 2

      This may also explain why these weird prices apply specifically to the standard physical boxed sets of Adobe products,

      It doesn't.

      We don't get physical copies. This is pure price-gouging, no excuses.

      --
      "I've got more toys than Teruhisa Kitahara."
    3. Re:Regional licensing agreements? by ozmanjusri · · Score: 5, Interesting

      I'm pretty certain that stating "Buy from the US" can be viewed as a blessing on the Grey Import business.

      Actually no. Adobe's Paul Robson made that clear. "If you purchase your Adobe product in the US, we’re not obligated to provide you a warranty. We want you to buy from us."

      This is not new to us, it's been going on for years. The gougers have variously blamed retailers, market size, freight costs, warranty differences, rents, taxes, wages, penalty rates and importation and transport costs for their extortionate prices. None of it comes close to explaining their huge markups.

      There are no valid excuses.

      They're overcharging because they can. Because they're being allowed to use geo-blocking to stop Australians from buying from their websites. Because local retail channels are heavily controlled to block competition. Because their customers are no longer being given the options of competing products.

      The market has clearly failed to self-regulate and as a result, deserves government intervention.

      --
      "I've got more toys than Teruhisa Kitahara."
    4. Re:Regional licensing agreements? by Anonymous Coward · · Score: 0

      The market has clearly failed to self-regulate and as a result, deserves government intervention.

      The market has not failed to regulate Adobe

    5. Re:Regional licensing agreements? by Joce640k · · Score: 2

      There are no valid excuses.

      Since when is a company not allowed to charge whatever it likes for its products...?

      --
      No sig today...
    6. Re:Regional licensing agreements? by pablo_max · · Score: 1

      It does. Here in Germany it is a major pain in the ass with copyrights and such. Actually, most modern games cannot be sold in Germany without removing the blood and stuff. Germany always needs special versions.
      But, amazingly, it doesn't cost more than I would pay any other place in the EU.
      Then again, Germans, being rather frugal folks would just not buy it.

    7. Re:Regional licensing agreements? by ozmanjusri · · Score: 1

      When they're manipulating the market to prevent competition.

      --
      "I've got more toys than Teruhisa Kitahara."
    8. Re:Regional licensing agreements? by L4t3r4lu5 · · Score: 1

      Does he have a nylon carpet and a joystick made mostly of metal?

      --
      Finally had enough. Come see us over at https://soylentnews.org/
    9. Re:Regional licensing agreements? by jonwil · · Score: 1

      Its ridiculous that I am still (even now) unable to buy either of the Aussie Cult Classic Yahoo Serious Films, Young Einstein or Reckless Kelly on DVD here in Australia.
      I imported Young Einstein from the USA many years ago and still dont own Reckless Kelly. I did watch Reckless Kelly a while back on an online video site (where it was doubtless uploaded without the permission of Warner Brothers) but I would gladly walk into JB Hi-Fi or some other store and buy a DVD for my collection if it was possible to do it.

      Quite a few other things that are available on DVD elsewhere but not in Australia (The Real Ghostbusters cartoon series for one)

    10. Re:Regional licensing agreements? by LordLimecat · · Score: 1

      None of it comes close to explaining their huge markups.

      If you want an explanation, its that people are still (excepting those who buy from the US) willing to pay the inflated prices.

      If Im selling bread, and I know people will pay $50 /loaf, why would I charge less than that?

    11. Re:Regional licensing agreements? by jonwil · · Score: 1

      Oh and good luck finding many documentaries from networks like History, National Geographic and Discovery... (Modern Marvels, Tales of the Gun and others)

    12. Re:Regional licensing agreements? by Rhipf · · Score: 1

      I would also look at anything plugged into the desktop that isn't plugged into the notebook (e.g. printer, keyboard, mouse, wired network connection. etc.). It could be one of these devices shorting out the motherboard in some weird way.

    13. Re:Regional licensing agreements? by Grishnakh · · Score: 0

      You said you put a UPS before the power supply, but you never said you replaced the power supply itself. Did you? Most likely, the power supply is faulty and is frying all the rest of the components. The PS is the first thing you should look at in cases like this.

    14. Re:Regional licensing agreements? by Anonymous Coward · · Score: 0

      Check his outlet. Might be putting out 240V instead of 110V. Likely has it incorrectly wired to a heavy appliance circuit for laundry/stove/AC unit/etc. The reason why the laptop doesn't blow is that it's power supply automatically switches voltage (designed to allow for international travel), as where most desktop PSUs have a manual voltage select switch on the back.

    15. Re:Regional licensing agreements? by DocSavage64109 · · Score: 1

      It's also why I have to import my blu-ray of "More American Graffiti" from the UK instead of being able to buy it here in the U.S.

      I did the same thing with a Harry Potter bluray box set. It was roughly half price to buy it and have it shipped from England via royal mail than to purchase it here in the U.S.

    16. Re:Regional licensing agreements? by walshy007 · · Score: 1

      In regards to the UPS, some do active filtering, some don't. The filtering ones are more expensive generally though.

      Another possibility could be that he is somehow covering the exhaust fans and putting it under some nasty thermal stress

    17. Re:Regional licensing agreements? by TapeCutter · · Score: 1

      You're not missing much with Reckless Kelly, but Young Eisenstein is indeed a national treasure and withholding it from it's people is a cultural travesty of the highest order.

      --
      And did you exchange a walk on part in the war for a lead role in a cage? - Pink Floyd.
    18. Re:Regional licensing agreements? by heypete · · Score: 1

      Correct me if I'm wrong but I was always told a UPS has the PC run off the battery so that any surges or sags wouldn't affect the PC.

      Most UPSs do not work like that.

      Rather, common UPSs work by feeding through normal mains power with certain filters (e.g. EMI filtering, surge protection, etc.). When mains power is interrupted the inverter starts running from the battery and a high-speed switch transfers power from the now-dead mains input to the inverter. When mains power is restored to the UPSs satisfaction it switches back and starts charging the battery.

      "Online" UPSs continuously run from batteries that are constantly being charged. When power is interrupted the batteries stop being charged but otherwise things continue as normal. These are usually very expensive and not as common as the switching type ones.

    19. Re:Regional licensing agreements? by David_Hart · · Score: 1, Informative

      got a customer, mid 50s, plays flight sims and surfs, that's it, but somehow he keeps blowing up computers. for some reason he doesn't blow up laptops JUST desktops, and I can't for the life of me figure out HOW he is doing it. Tried putting it on a UPS in case the power was bad? No good, still blew. I have replaced damned near every part in that machine with new parts, new parts that would still be going if it were anybody else, new CPU, new board, new RAM, the only parts I haven't replaced yet is the case and the GPU but I know the GPU is good as it was mine and I baby my gear and never had a single glitch and the case belonged to my oldest boy who gamed on it for ages without a single hiccup.

      So I don't get it, how in the fuck can one old guy keep blowing fucking boards like that? Is it possible to have something wrong with a line that can get past a UPS? Correct me if I'm wrong but I was always told a UPS has the PC run off the battery so that any surges or sags wouldn't affect the PC. And the real stumper is the laptop...why isn't it frying? Its an old Atom netbook so its not like this thing is quality but whatever is causing this has affected it not at all, its ONLY the desktops that blow up. I just can't seem to figure this one out as it doesn't seem to matter where the parts come from, whether they are new or used, it always ends with the system just shutting smooth off and never firing up again. Real head scratcher. I have taken his CPUs and slapped them in another board and had them fire right up so I'm pretty sure he is somehow frying out the boards (although I can't find any obvious damage like blown caps) but I just can't figure out HOW, how can one old guy playing 7 year old flight sims blow up a motherboard protected by a UPS?

      - What is connected to the computer? Printer etc? Are they on the UPS?
      - I assume that it is connected to the network via a network cable. Is it going through the UPS or a surge protector? Have you tested/replaced the network cables? How about the internet router? Is it on UPS?
      - Does he leave the computer on in a hot environment?
      - What size power supply does it have? I usually use this when I am building a new computer: http://www.extreme.outervision.com/psucalculatorlite.jsp
      - Does he do any other work around the computer? For example, does he file metal or something that can cause metal pieces to get into the case? (grin)
      - Does he have rats, mice, ants, bugs? Is it on the floor with an opening large enough for them to get in?

      Usually boards fry for the following reasons:

      1. Not enough power. PSU is too small. Usually this damages the PSU as it tries to draw more power than it is designed to handle.
      2. Too much power. Surges, etc. either through the PSU or through connected devices.
      3. Short Circuit. There is something either in the case or getting into the case causing a short circuit.
      4. Heat damage. Computer cooking in room with no ventilation.

    20. Re:Regional licensing agreements? by Anonymous Coward · · Score: 0

      And exactly how are ~they~ doing that?

    21. Re:Regional licensing agreements? by jrumney · · Score: 1

      I don't know if this applies to software, but I know that music and movies have been seriously hindered by archaic regional licensing agreements going back to the days when physical media was the only means of distribution.

      Which is exactly why Grey Market Importing was legalized in Australia back in the mid 1990's. I haven't been keeping up, did the US finally get that overturned as part of one of their "Free Trade" agreements, and the current problem with software pricing is a result of that?

    22. Re:Regional licensing agreements? by LordLimecat · · Score: 1

      Er, Adobe cant "manipulate the market to prevent competition". Theyre a software company; its the industry with perhaps the lowest conceivable barriers to entry.

      If you mean "competitors in the market consisting of Adobe products" then yea, I suppose there are no competitors to Adobe that make Adobe products.

    23. Re:Regional licensing agreements? by Anonymous Coward · · Score: 0

      Why are online UPSes so less common, and more expensive then?
      It sounds to me like they have a simpler design than one with an additional high-speed switch. Ordinary laptops seems to work the same way as an online UPS, so it's not as if the technology is new and difficult...

    24. Re:Regional licensing agreements? by green1 · · Score: 5, Insightful

      I have no problem with you charging $50 for that loaf of bread. I do however have a problem if you get laws passed that stop me from going to your store in the next town to buy the same loaf of bread for $1.
      And that's what this boils down to. Large multi-national companies get the best of both worlds. they shop around for the cheapest source of parts, labour, and raw materials from any country in the world. meanwhile they lobby for laws and restrictions that prevent their customers from doing the same. (DVD Region coding combined with DMCA style laws, import tariffs, bogus safety laws that are really industry protectionism in disguise, etc)

      If you want to make your device in China instead of locally to save on money, don't get upset with me when I buy it from the USA instead of locally for the same reason.

    25. Re:Regional licensing agreements? by hairyfeet · · Score: 0

      UPS is brand new and checks, power supply was brand new...fucking every damned thing was brand new which is what makes it such a head scratcher. And that is the weird thing...I can't find a mark on the boards, no burnt traces, no blown caps, they just don't work anymore, damned if I can figure out why. I have his previous board sitting here in the shop and the CPU will fire just fine in another board but no CPU will fire with that board, its just dead. It doesn't fire up but give you no output like a cooked northbridge, it just doesn't do anything.

      The tower was on a glass table and before that a wood table so no joy there, house was recently built so I thought wiring, hence UPS, but whatever its doing is ONLY cooking the desktops, a laptop in a plain jane power strip is totally fine. No bugs, I've seen roaches cook a system before so I thought of that but there isn't any signs of any kinds of bugs, and I've been to his place to do service calls so i would have noticed.

      This is really got me bashing my head againt the wall, hell I'm not even charging the guy labor anymore because he's a nice guy and i don't want to have to keep handing the guy bills when i can't say WTF is causing this but I'm seriously running out of ideas. I've never seen a case where a board will blow after replacing everything under the sun, and I DO mean everything, this is the second case, third PSU, third board and CPU, second RAM, I'm running out of parts to change out here and the damned thing just keeps blowing up.

      --
      ACs don't waste your time replying, your posts are never seen by me.
    26. Re:Regional licensing agreements? by hairyfeet · · Score: 0

      Yep, this is actually the THIRD power supply because I thought that was what was going bad...nope, still blows. In no particular order I've changed PSU, RAM, boards twice, two different CPUs, and 2 cases...nada. I can't for the life of me figure out what is causing this, I can't find a single mark on the boards but they are totally dead, they won't even come on like they would with a fried northbridge, just nothing.

      --
      ACs don't waste your time replying, your posts are never seen by me.
    27. Re:Regional licensing agreements? by Muad'Dave · · Score: 3, Informative

      Because the 'charging' circuit in an online UPS has to be able to supply 100% of the load power and any charging power 100% of the time. Similarly, the inverter has to handle 100% duty cycle. Most UPSs are designed to charge slowly and rely on the inverter duty cycle to be limited by the Ah rating of the battery. (In other words, the inverter won't overheat after 10 minutes because the battery will only last for 5 minutes). That's why they warn you to NOT add batteries externally in parallel to the internal one - you may end up with a UPS fire from an under-rated, under-cooled inverter.
       

      --
      Tiller's Rule: Never use a word in written form that you've only heard and never read. You will end up looking foolish.
    28. Re:Regional licensing agreements? by hairyfeet · · Score: 1

      No printer, nothing plugged in but a single USB flight stick and a standard PS2 mouse and keyboard, that's it. His Internet is a little Modem to the local WISP but its the same one that he uses on his laptop so if it was that it would do the same to the laptop but the laptop is fine, power supply is new and I usually figure a good 150w over what they need so they have room to grow, in this case the PSU calc said 230w so I went with a 450w and this is the second PSU, both different brands so that ain't it, no bugs, no metal or anything like that, the system is sitting on a plain glass table and he is only touching plastic so no way he is somehow conducting, and this is the second case he has had so its not the case and its not heat as the desktop and laptop are in the same room and he has his desktop farther away from the wall than I do mine and his was a dual core to my hexacore...

      Damned if I know which is why I didn't care about getting modded offtopic because I am running out of ideas. The last time I had a real head stumper i posted here and somebody pointed out something I had thought of, that someone had hacked the firmware on the router to allow him access to the system so I'm hoping somebody again will think of something I haven't but its not any of the usual suspects as literally there isn't anything in common, I've changed every damned part at least once and still had it blow. I went over the last board with a magnifying glass and I can't see any obvious damage, I was hoping that would give me a clue, but there isn't anything, it just no longer works. So I'm seriously stumped here.

      --
      ACs don't waste your time replying, your posts are never seen by me.
    29. Re:Regional licensing agreements? by CrimsonAvenger · · Score: 2

      When they're manipulating the market to prevent competition.

      Setting your prices sky-high is NOT "manipulating the market to prevent competition".

      Actually, setting your prices sky-high tends to ENCOURAGE competition.

      --

      "I do not agree with what you say, but I will defend to the death your right to say it"
    30. Re:Regional licensing agreements? by Grishnakh · · Score: 1, Insightful

      Any possibility the customer is opening up the machine and fooling around inside somehow, either out of stupidity or mal-intent? Would there be a good reason for him to sabotage the equipment (like to get newer replacements for free, or some weird pleasure out of wasting your time and money)?

      Are there any parts of his system which haven't gone bad? This includes parts you've replaced out of suspicion, but found they hadn't failed and work fine elsewhere. It'd probably be good to rule some parts of the system out. Basically, which parts of his system (PS, CPU, RAM, MB, etc.) have definitely failed, and which parts haven't? There has to be a pattern. Any parts which have never been replaced?

      There can only be four sources for this problem: 1) the customer himself (sabotage, monkeying around, static zaps, etc.), 2) an internal problem (bad component damaging the other components), 3) an external electrical problem (bad mains power), and 4) an external non-electrical problem (a big microwave transmitter aimed at the computer?).

      What kind of UPS did you try anyway? There's different kinds of UPSes out there; the crappy kind don't actually filter the power in any way, they just use relays to connect a battery-powered inverter to the load when the mains power quits. If you really want to rule out the power (or determine it is the power), you have to use the kind that's fully isolated, called a "double conversion" UPS:
      http://en.wikipedia.org/wiki/Uninterruptible_power_supply#Online_.2F_double-conversion
      Of course, these UPSes are the most expensive type.

    31. Re:Regional licensing agreements? by petermgreen · · Score: 1

      Nowadays only the shittiest PSUs have voltage selector switches. AIUI once they are doing active power factor correction it becomes just as easy to design a universal input as a switchable input.

      Plus i'd expect a votlage switchable PSU set to 120V to blow up almost immediately if connected to a 240V supply.

      --
      note: i'm known as plugwash most places but i screwd up registering that here somehow in the past and now can't register
    32. Re:Regional licensing agreements? by ColdWetDog · · Score: 1

      Sounds like a three year old male infestation.

      They can be a real problem sometimes.

      --
      Faster! Faster! Faster would be better!
    33. Re:Regional licensing agreements? by sudon't · · Score: 1

      None of it comes close to explaining their huge markups.

      Yeah, that's what I'd like to hear them explain under oath - how do they justify charging anything over two figures for something that's infinitely, and close to freely, reproducible? I'm sorry, a CD or DVD in a box just isn't worth much money, no matter what's on it.

      --
      -- sudon't

      Air-ride Equipped

    34. Re:Regional licensing agreements? by ColdWetDog · · Score: 1

      Ah, no.

      "Jersey Shore" is a cultural travesty of the highest order.

      Everything else is just above the noise floor.

      --
      Faster! Faster! Faster would be better!
    35. Re:Regional licensing agreements? by Anonymous Coward · · Score: 0

      Have you replaced any of the cables? I've had a customer go through something similar before, brand new computer and went through 4 motherboards in two weeks, turned out his VGA cable had been cut/chewed/shorted and was blowing the motherboard thru the VGA port.

    36. Re:Regional licensing agreements? by LinuxIsGarbage · · Score: 4, Informative

      Also most online UPSes produce a sine wave, where cheap standby ones generate a square like wave. Sine wave inverters are of course more expensive.

    37. Re:Regional licensing agreements? by hairyfeet · · Score: 1

      I haven't changed the cables but the monitor is less than a year old and he doesn't have any pets or kids or anything that one would expect to damage such things and when i went out there I wired it myself and took a damned good look at all the cables and they all look new, nothing out of the ordinary that I can find.

      That is why this is such a puzzler, normally I can trace back the damage and go "Aha, it is this that caused it!" but I can't even tell you WHY the boards no longer work, they just don't. No burnt smell, no burnt traces, no blown caps, I've gone over his last board in the shop with a fine tooth comb and if you just were handed it you'd swear it was a new board, i can't find a single mark or blemish it just will NOT do anything, its like its not getting power which of course made me think PSU but we are on our third PSU now and still nothing...I'm stumped, I told him to call an electrician and have the wiring checked but since he is ONLY blowing the desktop I'm probably grabbing at straws here, but I'm out of ideas.

      --
      ACs don't waste your time replying, your posts are never seen by me.
    38. Re:Regional licensing agreements? by Anonymous Coward · · Score: 0

      I'm sorry, a CD or DVD in a box just isn't worth much money, no matter what's on it.

      Maybe it's because stupid dipshits like you don't feel that they should pay their employees, like the ones who wrote the software that's on the CD or DVD.

    39. Re:Regional licensing agreements? by hairyfeet · · Score: 1

      Not this guy, hell he apologizes for having to call me, its like he's embarrassed like he is doing something but doesn't know what because he isn't the most computer literate guy but he never does anything that I don't tell him to do, if I say do something he does and if i say don't he don't, so that isn't it.

      As far as parts not bad? As far as I can tell the CPUs aren't bad, i yanked 'em out of the board and put them in another which I later sold, worked just fine, RAM checks, the graphics card used to be mine and i put it back in my old system to see if it has issues, it works fine, the ONLY thing I can tell you for certain is bad is the boards but damned if I can figure out WHY they are bad, not a mark on 'em. When we changed the board and CPU last we went ahead and changed the PSU but I have the PSU here in the shop and I plugged it into a spare board I had lying around and it seems to be working just fine so whatever it is only seems to cook the boards. As far as what UPS I had him get something similar to this one, like I said the guy doesn't make a whole lot of money so I had to get something he could afford.

      I told him to call an electrician and have the lines checked but since its ONLY the desktop being cooked I'm probably reaching but I'm all out of ideas. the guy is a mechanic at a shop so its not like he can afford one of those industrial UPS units or a gamer laptop but so far the laptop has been perfectly fine ONLY the desktop is affected...I'm stumped.

      --
      ACs don't waste your time replying, your posts are never seen by me.
    40. Re:Regional licensing agreements? by hairyfeet · · Score: 1

      It wasn't some ultra gamer PSU but it wasn't shitty, a nice midrange Coolermaster and the one before that an Antec, both appear to be working fine still its JUST the boards, but it doesn't seem to matter who the board is by or what CPU I put in it because within a month the board gets cooked...somehow. Honestly I still can't find a mark on the board, whatever its doing doesn't leave any physical damage I can see, but the board won't come on at all, its like there is no power to the board, its a puzzler.

      --
      ACs don't waste your time replying, your posts are never seen by me.
    41. Re:Regional licensing agreements? by Muad'Dave · · Score: 1

      There's that point, as well.

      --
      Tiller's Rule: Never use a word in written form that you've only heard and never read. You will end up looking foolish.
    42. Re:Regional licensing agreements? by tqk · · Score: 1

      There's a simple answer for this. Tell him to give up on desktops. I haven't needed them for more than a decade. Portables are smarter tech., and he'll save (some) on power bills. Buy a docking station.

      Sometimes, allergies express themselves in mysterious ways. Go with the flow; path of least resistance; yada yada.

      --
      "Tongue tied and twisted, just an Earth bound misfit ..." -- Pink Floyd.
    43. Re:Regional licensing agreements? by Grishnakh · · Score: 1

      How long between these failures? Are they frequent?

      That UPS in the link isn't going to do much; it doesn't say specifically, but it's most likely an offline UPS at that price, which means it's basically a relay which switches in the battery-supplied inverter when the power goes out, and the rest of the time just connects directly to the mains. Supposedly there's some surge protection in there, but it's probably the same cheap-ass MOV that every other $2 power strip has, which does little to protect your equipment: it'll protect against a few surges and then it's permanently damaged such that it's inoperative, and no longer offers any protection.

      That's interesting that the PSU doesn't seem to have failed, but it's possible there was some big surge which caused a big surge on the outputs of the PSU (the +5V and +12V lines to the motherboard), without permanently damaging the PSU itself. Maybe someone who knows more about PSUs could chime in here.

      Are these the same make/model of motherboard you're replacing them with? Maybe there's something wrong with that batch or that make?

      I'm not sure how much help the electrician would be; if there's some kind of chronic overvoltage condition or other problem, the electrician should see that (though I'm not sure if an electrician would/could check for a very noisy line). You can see this yourself with a "Kill-A-Watt" power meter; if you have one of those handy, maybe you could loan it to him and have him check the lines with that. But if it's an infrequent problem, such as a big voltage surge once a day, the electrician isn't going to see that unless he's lucky, or puts something on the line which continuously monitors the line and logs data.

      It is interesting that only the one computer is affected, but perhaps the PSU on the laptop is better. What kind of PSU did you take out of the desktop? And what type did you replace it with (and have any more MBs been fried with the new PSU)? Maybe a high-end PSU like SeaSonic is in order? A PSU with active PFC (power factor correction) can probably handle bad power lines much better than the typical cheap-ass kind that has a voltage selector switch (115/230).

    44. Re:Regional licensing agreements? by msim · · Score: 1

      Is it a "standby" UPS or a "line interactive" ups?

      If it is a "standby" ups then it basically does nothing to the power until it detects the power drop below a threshold voltage level and it then kicks the batteries into play to supply a correct voltage /sine output.

      If it is line interactive then all power going in goes into the regulation/filtering circuits and won't have any of the fluctuations in voltage/sine wave that could potentially be present in the power.

      I Hope this helps you in some way.

      --

      Life is like a box of chocolates, you never know when your gonna get food poisoning.
    45. Re:Regional licensing agreements? by Anonymous Coward · · Score: 0

      I'm sorry, a CD or DVD in a box just isn't worth much money, no matter what's on it.

      Maybe it's because stupid dipshits like you don't feel that they should pay their employees, like the ones who wrote the software that's on the CD or DVD.

      So do stupid dipshits like you keep paying your employees every time you sell another copy of the software they wrote for you? What about the employees that no longer work for you that had a part in writing that software?

      Dipshit.

    46. Re:Regional licensing agreements? by mabhatter654 · · Score: 1

      Many foreign software "company offices" are FRANCHISEES wholly owned by somebody in the other country. Usually that is due to taxes and things like that. The Adobe Franchisee makes all the local sales plans, pays taxes, etc... But often buys the "product" under "distributor" terms, not as a part of the company.

      So do the Aussies want these companies to VOID their local franchise contracts and fire all those workers... Because that's usually how these things work. The company selling the item IN Australia fights to keep the big, bad parent from overstepping into the territory they rightfully rented. To show "good faith" the parent keeps its prices for products into Australia high.

      It's all a big payoff, but they don't get that they passed laws that keep "home team" companies from getting beat up... Which big companies turn right around on them.

    47. Re:Regional licensing agreements? by Anonymous Coward · · Score: 0

      Well, they did buy up Macromedia and nobody seems to remember Corel is still around.

    48. Re:Regional licensing agreements? by Anonymous Coward · · Score: 0

      I have no problem with you charging $50 for that loaf of bread. I do however have a problem if you get laws passed that stop me from going to your store in the next town to buy the same loaf of bread for $1.

      Actually, it's my bread, and I'm charging different prices in different neighborhoods. It's called price targeting, i.e. letting each customer pay the most he's willing to pay. If you think that's immoral, think of this situation: a very expensive cancer drug is developed and it's makers plan to recoup the billions in research from the western patients, charging each 1000$ per treatment in exchange for a cancer-free life. The same type of cancer is pervasive in Africa, but people there can only afford to pay 50$. Do you think that:
      a. Africans should be left for dead since they should pay an equal amount to westerners, and share the burden of expensive research
      b. You should be able to buy the drug at 50$ too, thereby leading to:
        b1. The company stops discounting for Africans, see a.
        b2. The company never produces the drug knowing that it can't recoup the costs where there is moral imperative to sell the drug 'cheap' for everybody

      (please ignore the real, evil, big pharma when answering; this is a hypothetical question of morals meets economics, not big pharma)

    49. Re:Regional licensing agreements? by SeaFox · · Score: 1

      I'm pretty certain that stating "Buy from the US" can be viewed as a blessing on the Grey Import business.

      Actually no. Adobe's Paul Robson made that clear. "If you purchase your Adobe product in the US, we’re not obligated to provide you a warranty. We want you to buy from us."

      Is that all they have to poke Australians with? No warranty?
      I'm so used to software coming with no warranty to start with it's not even a feature I expect anymore.

      As long as it's valid serial and da kopyright kops can't get me that's what matters.
      And for many people simply having the software run is all that counts..

    50. Re:Regional licensing agreements? by green1 · · Score: 1

      As I said, it's your bread, charge whatever you want, wherever you want. but it's my car, so I can drive to whichever neighbourhood I want to buy it. don't get the police to set up roadblocks checking for smuggled bread.

      Big companies shop around, yet they do everything they can to stop consumers from doing the same. You can make your product anywhere in the world you want. but I can buy it anywhere I want too.

      As for your cancer post, it's completely hypothetical. but I bet they wouldn't even bother selling it at that $50 price unless they thought they could make money on it at that price. so they can hardly get upset at me for buying it at that price and importing it. or are you saying that someone dying of cancer in one part of the world is less worthy of affordable medication than someone dying of the same disease in a different part of the world? or does the pharmaceutical company also do background checks on each patient and charge accordingly? does a homeless person in the USA get the $50 price while a billionaire in africa pays $100,000?

    51. Re:Regional licensing agreements? by hairyfeet · · Score: 1

      Dude the guy is a mechanic in a local shop...you price gaming laptops lately? No way in hell he can afford that, hell the only reason he has a laptop is because I found him a netbook cheap on Craigslist. he just doesn't make that kind of money so its a non starter since the main thing he wants the PC for is to play his flight sims. I'd say the minimum laptop that would run what he wants to play would be a good $600+ which is just waaaay out of his league.

      So while its nice you have that kind of money I try my damnedest to serve everybody, rich and poor, young and old, hell i even keep a couple of late model P4s in the shop for those that can't afford any better so I can't just tell the guy "LOL make more monies LOL" and blow him off, hence why I'm trying to find somebody here that can give me an idea I haven't thought of.

      --
      ACs don't waste your time replying, your posts are never seen by me.
    52. Re:Regional licensing agreements? by hairyfeet · · Score: 1

      That is the weird thing...its totally random. One time it might last 2 weeks, the next 2 days, and he isn't doing anything different. As far as boards go nope, first board was an Asus OEM I had pulled out of a good working HP, second board new Intel, third either Asus or Gigabyte, so no commonality there, and I'm afraid I don't have a kill-a-watt ATM because some asshat must have slipped it in their pocket and walked out the door of the shop because damned if i could find the thing last time I looked.

      As for PSU we are on the third, because naturally that was the first thing I thought of, first was a no name OEM, second was an Antec, third was a coolermaster. These weren't high dollar because the guy is a minimum wage worker so I have to stay within his budget but I have used these units before with no worries, hell the Antec actually came out of my own gaming PC, I let him have it cheap as I was planning on going CFire and the Antec only had a single PCIe cable. But here is the bitch...the PSUs? Seem to be fine. i plugged in a power piggie P4 I had lying in the back and left it running on the Antec for a couple of hours...purred like a kitten. Can't find any damage at all which you'd think if he was getting enough of a spike to roast the board it would kill the PSU wouldn't you?

      Like I said I told him call an electrician because frankly I'm all out of ideas, I hate to have to keep having the guy buy more boards only to have them fry, hell I'm not even charging him labor anymore because I feel sorry for the run of bad luck the guy has been having but I've got boxes that have been in the field for years without a single glitch, this last time before handing it to him I ran stress tests for hours and left the system running 3 days...no worries, no heat issues, nothing. So its gotta be something to do with him or his environment its the what that has me stumped.

      --
      ACs don't waste your time replying, your posts are never seen by me.
    53. Re:Regional licensing agreements? by tragedy · · Score: 1

      Then, of course, that expensively created sine wave feeds into the power supplies of various devices which almost universally internally demand flat, DC current. There's something very wrong with us.

    54. Re:Regional licensing agreements? by tqk · · Score: 1

      So while its nice you have that kind of money ...

      Sorry if I gave you a reason to mistake me for a rich guy. I've had two cheapo, second-hand laptops in the last decade. My latest HP Pavilion was bought new, but I can't even afford to replace its now dying battery.

      Unlike your mech. friend, I can happily make do with FLOSS and obsolete hardware. Fluxbox screams on hardware where Windows crawls on it. I still have a P4 desktop that I use to try to learn *BSD, but it needs a WiFi card which I haven't yet managed to purchase.

      --
      "Tongue tied and twisted, just an Earth bound misfit ..." -- Pink Floyd.
    55. Re:Regional licensing agreements? by tragedy · · Score: 1

      As has been mentioned, it could be some kind of power condition that the UPS is letting through. Some sort of long term monitoring, or some expensive power-cleaning equipment seem to be the only ways to figure that out. Why that would affect a desktop and not a laptop is a bit of a mystery, but maybe the power filtering in laptops is just better.

      It could also be something environmental. Iron filings in the air (more likely to affect a desktop than a laptop since desktop designs tend to circulate more air directly over electronic components rather than just heat sink radiators) or some other chemical in the air. I read once about an epidemic of electrical problems in a neighbourhood where it turned out that cheap, sulphur-laden drywall was causing everything metallic nearby to corrode. Could also be high humidity causing condensation and a desktop is probably a better humidity trap than a laptop. Aside from that, someone else mentioned a microwave transmitter. There could be a transmitter, or a piece of industrial equipment, or even some kind of natural source from some sort of seismic activity somewhere nearby. Once again, a laptop could very well be better shielded than a desktop. Aside from EM it could also be sonic. Low frequency vibrations from some sort of industrial equipment? For that matter, does he live at the end of a runway?

    56. Re:Regional licensing agreements? by quink · · Score: 1

      You seem to overlook a small element in the ideas generally applied to market trading and competition: IP rights granted by legislation give these companies a +monopoly+. This is not a free-market operation at all: it's artificially limited on the supply-side by legislation, and all ideas of "competition" are simply BS when the monopoly rights-holders decide they want to get what they can.

      The reason the Parliament is looking at this is because many believe that the practical effects of the use of monopoly powers granted are to leave the majority of Australians ripped off by the artificial monopoly. There have already been some variations in Australian copyright laws because similar monopoly rip-offs were occurring in the book trade. It's clearly time for a similar approach to software etc, given the arrogant intransigence of the companies involved.

      Meanwhile, you might note that the US has a Free Trade Agreement Yeah, sure! It's the free trade you have when the monopolists decide you can't have any free trade.

      Try not to preach market force "competition encouragement" ideas in the absence of a basic limitation on the supply side. It doesn't work like that.

    57. Re:Regional licensing agreements? by fido_dogstoyevsky · · Score: 2

      ... There have already been some variations in Australian copyright laws because similar monopoly rip-offs were occurring in the book trade. It's clearly time for a similar approach to software etc, given the arrogant intransigence of the companies involved.

      Meanwhile, you might note that the US has a Free Trade Agreement Yeah, sure! It's the free trade you have when the monopolists decide you can't have any free trade.

      Try not to preach market force "competition encouragement" ideas in the absence of a basic limitation on the supply side. It doesn't work like that.

      It's a free trade agreement in that the US is free to trade whatever they want for however much thay want and we are free to trade whatever the US wants us to for however much they want us to.

      I'm not convinced that either Julia or Tony will really get their heads out of their arses and actually do something useful for once (preferably before September).

      --
      It's NOT a conspiracy... it's a plot.
    58. Re:Regional licensing agreements? by ixuzus · · Score: 1

      Is this all happening in the same case? Any chance there's something that's shorting the board?

    59. Re:Regional licensing agreements? by hairyfeet · · Score: 1

      Well like I said he is trying to play flight sims, at the end of a hard day up to his ass in grease and busted car parts making believe he is a WWII fighter ace makes him happy. I can get that, nothing I enjoy more on the weekends than firing up some Borderlands and playing a few missions with my boys, its a nice bonding experience and fun and funny as hell.

      and while I'm glad FLOSS works for you obviously it doesn't work for most. Oh and FYI? windows uses LESS RESOURCES than FLOSS you are just using the wrong version. Look up "Windows 7 Tiny" which was cooked up by gamers who wanted an ultra small desktop for gaming, thing uses less than 192MB fully loaded. XP Tiny only uses 58MB, win2K3 uses 87MB and Vista uses 340MB...hey they are gamers, not miracle workers LOL. But just for shits and giggles i slapped Win 7 Tiny on a first release P4 with 384Mb of RAM and while it took a little bit to find a sound driver the thing just flew. they really need to give the Windows Tiny team a job at Redmond because frankly they kick both the embedded and WINFLP teams square in the ass while having more than 90% compatibility with vanilla windows.

      --
      ACs don't waste your time replying, your posts are never seen by me.
    60. Re:Regional licensing agreements? by hairyfeet · · Score: 1

      Nope, this is the second case although the cases were similar no name black box cases. I already have a silver eMachine case sitting in the corner I'll let him have with the next board, i figure if he's gonna have to swap boards anyway its time to change the CPU and the case while I'm at it, i have a really nice older AM2 board I pulled from a guy that wanted to put in a quad the board wouldn't support but with the kind of games he's playing an Athlon X2 will be cheap and better than the Pentium D he has now.

      Like I said its a puzzler, frankly the only thing I haven't changed is the keyboard so i guess I'll tell him to shitcan that while I'm at it, I just hate having to tell a guy on a limited income to keep tossing gear while i grab at straws but honestly? Don't know what else to do. like I said no obvious damage, hell no damage at all to the boards I can see, they just stop working. Never seen that before, usually when a board goes it'll fry a trace or blow a cap or roast the northbridge, but with these? Nothing.

      --
      ACs don't waste your time replying, your posts are never seen by me.
    61. Re:Regional licensing agreements? by hairyfeet · · Score: 1

      Lives on a farm in the middle of BF nowhere so no EM or vibrations, I finally said go get an electrician because its a new place, he was living in a rinky dink apt but his boss owns a farm and is often away on business for a couple of months at a time so paid to have a little 3 room cottage built on the property that he could live in rent free in return for keeping the animals while the boss is gone.

      What is throwing me is the damned PSUs, you'd THINK that if it was electrical it'd blow the PSU as well, but I have his last PSU here and its running fine and you'd think if he was getting voltage spikes THAT damned bad it'd fry the netbook because its a bottom of the line Atom, as cheap as cheap can be, but that thing along with his late GF's laptop both run fine, its ONLY the desktops that blow.

      Anyway once the electrician gives a thumbs up I'll throw away the case, board, and CPU along with keyboard and mouse, surely to God that will have eliminated enough variables i can either stop it or at least figure out WTF is going on. I hate to do it and like I said I'm not even charging the guy labor anymore, all he is paying for is parts because i feel sorry for the bad run he's had, but damned if i can figure out what else to do. Its really frustrating and makes me feel like an idiot because i can fix all these systems and build boxes all damned day but can't get this one fucking unit to keep working no matter what I do.

      --
      ACs don't waste your time replying, your posts are never seen by me.
    62. Re:Regional licensing agreements? by Grishnakh · · Score: 1

      I think it's something in the mains power, and I'm going to reiterate my recommendation for a PSU with active PFC (or at least a PSU that doesn't have a voltage selector switch, though most of these are the active-PFC type). These PSUs aren't sensitive to incoming voltage, so you can plug in anything between 115V and 230V (or somewhat more), so obviously it isn't going to be fazed by an overvoltage condition on a 115V line. This is likely why the laptop computer never has a problem while the desktop is dying: just about all laptops have power supply bricks that can accept anything between 115 and 230; just look at the label.

    63. Re:Regional licensing agreements? by harlequinn · · Score: 1

      Yes there are no competitors. I wonder if over their long industry dominating time Adobe ever made any efforts to keep things that way? I'd bet they have and continually do.

    64. Re:Regional licensing agreements? by harlequinn · · Score: 1

      If Im selling bread, and I know people will pay $50 /loaf, why would I charge less than that?

      Because halving the price might quadruple the sales.

    65. Re:Regional licensing agreements? by Maritz · · Score: 1

      I feel the most likely explanation is dirty mains power. Might have to look at his wiring or get a good quality UPS. I think this mainly because of the bit where you said his laptop is fine. Laptop adapter strikes me as more robust/versatile.

      --
      I do not want your cheap brainburning drugs. They are useless for work. And I am a working man today.
    66. Re:Regional licensing agreements? by nobodie · · Score: 1

      I was having problems with my power line in to the house, surges and fluxes were a constant problem which did not kill any of th e4 desktops I run here. But the problems did burn up two routers. I considered them the canary in the mine and even though it took a number of calls and a number of visits by "engineers" (my little brother is an EE, these guys are not) I finally got somebody out with the right equipment to find the problem: bad connections at the transformer, as well as in my main to drop connections and one other connection at street pole.

      Problem solved for me, but as I say, it wasn't killing my desktops. Hmm, just a random thought, what it was killing in the router was the wifi, not the LAN, so if his wifi doesn't work but the LAN does this is a possibility.

      and Good Luck to him and you (i just finished doing a long distance diagnosis with my little brother about my e-bike and then spent all day yesterday tearing it apart to get to the controller because that seems to be the problem. Simple things are good, very good.)

      --
      Subversion of spatial scale luxury decoration ideas.
    67. Re:Regional licensing agreements? by lsatenstein · · Score: 1

      All versions of products from all regions, often stripped of any artificial lock-down, are available on a host of file sharing networks.

      Saying that, I'm pretty certain that stating "Buy from the US" can be viewed as a blessing on the Grey Import business. Thanks, Adobe!

      ===
      Some arguments about cost differentials is the cost of support. For the American continent, the 7am to 8pm Eastern time support hours are covering a great many licences. For Australia / New Zealand, you are 12 hours off, and a lost smaller license base. That market has to finance support. That is the way Adobe and other companies see it.

      And if they really try, there are many open source Linux based alternatives.

      --
      Leslie Satenstein Montreal Quebec Canada
    68. Re:Regional licensing agreements? by freman · · Score: 1

      You wouldn't believe the effort I went to to get my hands on a copy of The Last Starfighter - in the end, it's a US version I had to rip before I could watch, but at least I could say I paid for it.

  2. Re:what about the inport taxes? and the VAT tax? by alen · · Score: 0

    the company is supposed to pay that, not the customers

    along with longer warranties mandated by law and everything else

  3. Re:what about the inport taxes? and the VAT tax? by Anonymous Coward · · Score: 3, Insightful

    And you think the company wouldn't pass that cost along to the customers?

  4. Mail it'? by zAPPzAPP · · Score: 2, Insightful

    If this was so easy, couldn't you call a 'friend' in the U.S. and make them mail you a copy?
    There has got to be more to this than that.

    1. Re:Mail it'? by ozmanjusri · · Score: 4, Insightful

      These companies have agreements with online merchants like Amazon to block sales of US-priced products to Australia. Trying will get you a "This product is not available in your region" message.

      A few people sending packages to friends doesn't make a dent in the gouging.

      --
      "I've got more toys than Teruhisa Kitahara."
    2. Re:Mail it'? by OzPeter · · Score: 2

      These companies have agreements with online merchants like Amazon to block sales of US-priced products to Australia.

      And there is a whole industry of re-shippers in the US who will receive goods and then forward it on to another (foreign) address.

      --
      I am Slashdot. Are you Slashdot as well?
    3. Re:Mail it'? by bill_mcgonigle · · Score: 1

      Sounds like it's simply a coordination problem. I know a bunch of people who would buy a copy of CS (from Amazon, say) and then mail it to a reseller if they could make $100 for their time. Then the reseller could mark it up another $100 and mail it to a customer in Australia.

      --
      My God, it's Full of Source!
      OUTSIDE_IP=$(dig +short my.ip @outsideip.net)
    4. Re:Mail it'? by Anonymous Coward · · Score: 0

      it gets even easier:
      1. use an existing US address to register on Adobe's US store (with your real name)
      2. buy the download-only version
      3. download it
      4. ??? right, there's nothing else to do, go to 5.
      5. profit !

    5. Re:Mail it'? by interkin3tic · · Score: 1

      I think the bigger point is "why are they selling it so expensive in australia?" That you could fly to the US and back to purchase it and still save money only illustrates how idiotic the pricing is, it's not actually what anyone would ever do.

    6. Re:Mail it'? by BForrester · · Score: 1

      If this was so easy, couldn't you call a 'friend' in the U.S. and make them mail you a copy?

      Customs / import duty.

    7. Re:Mail it'? by Anonymous Coward · · Score: 0

      And it would STILL be cheaper.

      Though wondering why you can't use an american based VPN to do the purchase and the download? download caps?

    8. Re:Mail it'? by Anonymous Coward · · Score: 0

      I'm pretty sure GP was saying, have your friend who lives in the US with a US address buy it from Amazon. When the box arrives, have your US friend drive to the post office and mail it to Australia.

    9. Re:Mail it'? by Anonymous Coward · · Score: 0

      don't know about software, but the mafiaa has special rules in europe that forbids parallel import of DVDs and CDs
      before that there was several online stores selling cheaps DVDs and CDs shippingt them from Singapore where the
      price is much lower

      Didn't someone buying cheap text books marked for "outside US only" and selling them in the US lose in court?

      guess globalizetion is only meant to be for companies shopping globally for cheap labour

    10. Re:Mail it'? by jimicus · · Score: 1

      ISTR the original suggestion of "fly to the US and buy it there" accounted for paying any applicable duties on return.

    11. Re:Mail it'? by mark-t · · Score: 4, Informative

      Didn't someone buying cheap text books marked for "outside US only" and selling them in the US lose in court?

      Initially, yes. But it was overturned by the supreme court.

    12. Re:Mail it'? by Rhipf · · Score: 1

      If we are thinking of the same case. The person that bought text books out of country and resold them in the US just won at the Supreme Court level. It was ruled that the right of first sale still applied.

    13. Re:Mail it'? by mark-t · · Score: 1

      As long as they don't require your IP address to be located in the USA as well.

    14. Re:Mail it'? by nedlohs · · Score: 1

      That doesn't stop you. You just pay 10% extra, which is way less than the 50% markup you are avoiding.

    15. Re:Mail it'? by green1 · · Score: 2

      Yeah, but that wasn't software, and we all know that as soon as you add "on a computer" all sense flies out the window and it's completely different somehow...

    16. Re:Mail it'? by jrumney · · Score: 2

      My credit card company offers reshipping, and temporary credit card numbers that appear to be US ones (or UK) as a service to get around geoblocking to its customers. Never used it, as their fees are ridiculous, and I have friends I can call on if I really need something, but it struck me as ironic that a major US based international bank would flout geographic restrictions so blatantly when I was offered it.

    17. Re:Mail it'? by denzacar · · Score: 1

      Or your credit card to be issued by a bank situated in the USA.

      --
      Mit der Dummheit kämpfen Götter selbst vergebens
    18. Re:Mail it'? by lordofthechia · · Score: 1, Troll

      What's next?! Amazon honoring religious restrictions? Try to order some condoms on-line and get the message: "We've detected that you're catholic. This product is not available in your religion".

      --
      Georgia Tech, the leader in Chia(tm) technology.
    19. Re:Mail it'? by Anonymous Coward · · Score: 0

      That is 100% true. All sense files out the window when its 'on a computer'. I remember about 20 years ago, computers where the new thing. Gosh. Golly. A local major bank bought 500 computer cleaning kits. They were $150 each. Each kit came with Windex(tm), a J-Cloth(tm), and a photocopy of instructions on how to use the cleaner and cloth. I honestly think that there are a lot of people out there who still have that mentality.

    20. Re:Mail it'? by fredrated · · Score: 1

      I hear that the text book company is going to appeal.

    21. Re:Mail it'? by Anonymous Coward · · Score: 0

      That's why reshipping services exist. Buy something in the US and have it shipped to an address provided by the reshipping service. They then put another shipping label on it and send it to the final overseas destination.

      This is a common service for Australians and people from other countries that are tired of getting screwed over by buying things locally. Adobe isn't alone in jacking up prices for Aussies just because they can.

    22. Re:Mail it'? by Anonymous Coward · · Score: 0

      It's so expensive in Australia because everything is insanely expensive in Australia. Even things that are made in Australia are often more expensive than what they are sold for in the US.

    23. Re:Mail it'? by mark-t · · Score: 1

      How do you appeal a SCOTUS decision?

    24. Re:Mail it'? by Anonymous Coward · · Score: 0

      Didn't require a US based IP or credit card a year ago when I shopped on the US adobe store.

    25. Re:Mail it'? by MurukeshM · · Score: 1

      By buying out the government.

  5. Re:what about the inport taxes? and the VAT tax? by ozmanjusri · · Score: 1

    It's GST not VAT, and it doesn't come close to explaining the gouging these companies have been getting away with.

    --
    "I've got more toys than Teruhisa Kitahara."
  6. They don't get it by slashmydots · · Score: 4, Funny

    It's just so darn expensive to rewrite all the software upside down for Australia and the rest of the southern hemisphere. That's the entirety of the additional cost!

    1. Re:They don't get it by Anonymous Coward · · Score: 0

      It's not the entire cost, you forgot the bit where it had to localised into Australian

    2. Re:They don't get it by Anonymous Coward · · Score: 0

      The worst thing is trying to use US keyboards here in Australia. You often have to physically switch the up and down arrow keys. So, in Adobe's defence, additional engineering for the AU-style key layout is probably driving up prices.

    3. Re:They don't get it by Anonymous Coward · · Score: 0

      Also, CD's spin in the opposite direction down under.

    4. Re:They don't get it by Anonymous Coward · · Score: 0

      the DVDs also spin in the opposite direction.

    5. Re:They don't get it by Jesus_666 · · Score: 1

      That applied back in the old MS-DOS days. With the graphics cards computers are expected to have today porting software to the southern hemisphere basically just boils down to writing a shader that flips the display upside down.

      KDE 4 even has this built in (even though it accidentally flipped the screen sideways for the first few versions) while Gnome only did so in 2.x; Gnome 3.x doesn't have it anymore because supporting more than one hemisphere would run against Gnome's UX brand. Windows only allows it for Metro^W Modern UI apps in an attempt to somehow get anyone interested in the platform and Apple sells a 100.000 AUD mirroring accessory that most users buy because it adds a negligible amount to the total cost of purchasing a Mac down under.

      --
      USE HOT GRITS WITH STATUE OF NATALIE PORTMAN (NAKED AND PETRIFIED)
    6. Re:They don't get it by tqk · · Score: 1

      It's not the entire cost, you forgot the bit where it had to [be] localised into Australian

      You didn't even touch on the translation cost. It's not like they speak English after all. In what Universe does "G'day mate" make any sense whatsoever, and don't get me started on vegamite and billabongs.

      Those people were shipped down there for a reason. :-P

      [/sarc]

      --
      "Tongue tied and twisted, just an Earth bound misfit ..." -- Pink Floyd.
  7. Re:enjoy your socialist wonderland, suckers by Looker_Device · · Score: 5, Funny

    If my knowledge of Australia is any indication, they're not socialist. They're either a vast wasteland where people in dune buggies fight over gasoline, or the place where young Einstein learned to party. One of those. Either way, I know they all carry VERY large knives.

    --
    Your political party doesn't care about your rights and only represents corporate interests.
  8. Re:enjoy your socialist wonderland, suckers by Anonymous Coward · · Score: 0

    If you say so...

    In the end we just pirate the software as a result anyway (including companies and even some state government), ends up cheaper - and the 'evil companies' end up getting nothing at all, instead of roughly what they'd get in other countries that do get sales.

  9. Shouldn't be too shocking. by Anonymous Coward · · Score: 0

    What do you expect? This happens because of:

    Taxes, regulation, customs/tariffs, and a currency inflated by commodity boom currency inflows (the currency risk premium is on the order of that of bitcoins by now).

  10. Re:what about the inport taxes? and the VAT tax? by rakaz · · Score: 4, Informative

    Longer warranties, import taxes and sales taxes are just costs of doing business. And costs of doing business are passed along to the customer. Did you really expect a commercial company to let higher costs eat into their profit margin? If taxes are being raised, prices go up. If legislation is passed that makes it more expensive for companies to operate, prices go up.

  11. Re:enjoy your socialist wonderland, suckers by Chrisq · · Score: 1

    If my knowledge of Australia is any indication, they're not socialist. They're either a vast wasteland where people in dune buggies fight over gasoline, or the place where young Einstein learned to party. One of those. Either way, I know they all carry VERY large knives.

    You must be Adobe's overseas marketing director.

  12. Re:enjoy your socialist wonderland, suckers by Looker_Device · · Score: 1

    Our mascot is a Koala.

    --
    Your political party doesn't care about your rights and only represents corporate interests.
  13. How many people are buying this needlessly? by damn_registrars · · Score: 1, Interesting

    I know there are plenty of people who really do need Adobe software for various reasons. However, I know there are also lots of people who could get by with GIMP instead of Photoshop and Inkscsape instead of Illustrator (I am one of those later people). I think there is a missed opportunity here for the open source community to gain some traction down under...

    --
    Damn_registrars has no butt-hole. Damn_registrars has no use for a butt-hole.
    1. Re:How many people are buying this needlessly? by Anonymous Coward · · Score: 0

      The gimp sucks a bag of aids dicks. Always has.

    2. Re:How many people are buying this needlessly? by Anonymous Coward · · Score: 0

      People who don't really need it but use it anyway just pirate it.

      Also, I agree that GIMP sucks.

    3. Re:How many people are buying this needlessly? by PARENA · · Score: 3, Funny

      Wow, Gimp does another thing that Photoshop can't do!

      --
      Here's the secret to immortality: ...oh dang, I forgot.
    4. Re:How many people are buying this needlessly? by Anonymous Coward · · Score: 1

      I think there is a missed opportunity here for the open source community to gain some traction down under...

      You do realise that free software costs at least fourteen times as much in Australia than in the US right?

    5. Re:How many people are buying this needlessly? by klic · · Score: 1

      Every dollar a company charges above marginal cost is a big red flag to potential competitors - "money to be made here!" Australia has many crackerjack programmers. Perhaps as a write this, some small Australian startup is selling a product or service that is superior to Adobe products in some specialized market niche. From there, the upstart could grow too big to dislodge, while Adobe's attention is focused elsewhere. From that secure position, the upstart could grow to dominate the world market. It's happened plenty of times before.

      The base platform for this hypothetical startup could copy code from Gimp and Inkscape, which are not identical to Adobe products and hence (to the mentally inflexible single-trick end-user) "sucks a bag of aids dicks". Doesn't matter. You can't copy code from Adobe products, so only Adobe (a tiny fraction of the world's programmers) gets to build new products with it. The rest of the world gets to build on open source tools, forking and remixing and sometimes stumbling across something that redefines the game.

      The real victims of this will be inflexible Adobe customers, who are trapped deeper and deeper into one way of doing things with every project, and who must add an "Adobe tax" onto every project to pay for their expensive tools. When game change becomes unavoidable, they will struggle to find time to become adept with new tools, while still maintaining competence with (and paying for) the Adobe tools to support legacy projects. Most will fail, becoming obsolete like all the competent-but-struggling musicians who depended on the old record company label system for occasional gigs, and are now unemployable in the age of online independent artists and globe-spanning internet collaboration.

      Because of the profit-rich environment that Adobe and its distributors have fostered in Australia, those new tools and new collaborations may originate there, fostered by the spirit of an intelligent and fiercely independent nation. Adobe, with their pricing, have made their own demise inevitable, taking far too many of their loyal customers with them.

      --
      Keith Lofstrom server-sky.com
  14. Sound business practice. Almost. by SpaghettiPattern · · Score: 1

    Where I live prices are sky high. I grumble at it a bit and I do buy from abroad. However, it is to me a sign that the economy I live in can bear the price. As a matter of fact, beginning of may I will take a trip to England to buy tyres for my car. No kidding!

    You'd almost say that it is normal, sound business practice to get the most out of your products. For my car tyres it actually is sound and clean business practice as anyone could import those tyres and offer them to me at a lower price. But nobody really bothers because the market for this type of tyre is small.

    If MS, Adobe and Apple would "allow" parallel imports (which I think they won't be to keen on) then nothing would be wrong here. I suspect however that should you open a shop in the US to resell the software products to Australia, that you'd have a pretty hard time. Volume rebates and supply would most likely turn out to be disappointing.

    The only option is to push globalisation further and to put penalties on uncompetitive behaviour. That would also have the side effect that, say, 3rd world countries would have easier entrance to our food market.

    --

    I hadn't the slightest objection to his spending his time planning massacres for the bourgeoisie... (P.G. Wodehouse)
    1. Re:Sound business practice. Almost. by jonbryce · · Score: 1

      You could buy Adobe products at retail price in the US to export to Australia and still have plenty of headroom to make a very decent margin.

    2. Re:Sound business practice. Almost. by TheDarkMaster · · Score: 2

      Globalization is only valid when you are a large multinational company. When you're a mere consumer, you are obligated to buy from local seller for any price they want to charge. Yep, you can buy abroad, but your government (at least mine does) tries to make such act as most expensive and difficult as possible.

      Globalization for corps, feudalism to consumers.

      --
      Religion: The greatest weapon of mass destruction of all time
    3. Re:Sound business practice. Almost. by green1 · · Score: 2

      And that's the issue. so many artificial limitations. To go with the tire example above, I could buy tires from overseas, but then the tires wouldn't have my government's safety stamp on them (they'd be identical tires otherwise, and just as safe, but without the safety stamp they'd be illegal)
      I could buy my DVDs overseas, but they'd have the wrong region coding, and even though that is trivial to get around, doing so violates federal law.
      Many other products are hit with exorbitant import duties to protect "local" industries (that aren't actually local any more)

      I have no problem with companies charging whatever they want. I do have a problem when they get laws passed preventing me from buying the product wherever I want.

      People claim this is just the free market in action, I have no problem with the free market, but only the multi-nationals have one. For the consumer the market is so heavily regulated that it just isn't free.

    4. Re:Sound business practice. Almost. by CrimsonAvenger · · Score: 1

      People claim this is just the free market in action

      Actually only the very stupid call "government regulations" and "laws" the Free Market in Action.

      The rest of us call it "government interference in the Free Market".

      Note that this sort of thing is a side-effect of a government that can do everything for you - if they can do everything for you, they can also do anything TO you....

      --

      "I do not agree with what you say, but I will defend to the death your right to say it"
    5. Re:Sound business practice. Almost. by Anonymous Coward · · Score: 1

      People who sneer at the concept of free market seem to forget that an actual free market model applies to the consumers as well. It assumes no artificial restrictions placed on a consumers purchasing power or decision making ability. Government regulations supporting region coding, import duties, or first sale doctrine exemptions are anti-consumer and anti-free market.
      So don't blame this on the free market. We have not ever once actually experienced a true free market model in existence.

    6. Re:Sound business practice. Almost. by green1 · · Score: 1

      I think that was exactly my point.

    7. Re:Sound business practice. Almost. by Uberbah · · Score: 1

      We have not ever once actually experienced a true free market model in existence.

      Of course you have. Somalia today, the Gilded Age right here in the U.S. of A. Also, your free market god is rather cruel and vicious to anyone who isn't a robber baron, which is why people got pissed off and demanded the sort of laws and unions that you despise today. Because saying you're a true believer in Randian Economics is just a longer way of saying you're a sociopath.

  15. You mean this? by Anonymous Coward · · Score: 0

    "Microsoft said they'll simply charge what the market will bear."

    I see no socialism here, but capitalism at work.

  16. What a load of crap by houbou · · Score: 4, Insightful

    Adobe is just being greedy.. that's all.

    1. Re:What a load of crap by Anonymous Coward · · Score: 0

      They are doing their job. Create a product people want. Maximize profits by finding that sweet spot of sales vs price. Make the maximum profit for their investors.

      Don't like the price? Don't buy it. Enough people don't buy it? The price goes down or the product goes away and a new product fills the vacuum, probably at a lower price point.

    2. Re:What a load of crap by Anonymous Coward · · Score: 0

      Australians are just being cheap.. that's all.

    3. Re:What a load of crap by dj245 · · Score: 2

      Adobe is just being greedy.. that's all.

      It could be a racket created by a mid-to-upper level manager. I worked for a a division of a Japanese company in the USA. Parts were made in the US and sold to our Australian counterparts (USA had lower labor costs than Japan). There was an agreement between the US and Australian divisions that we would keep our markup to the Australian division low. Then they could add their own markup and be at basically the same price as the US. Splitting the margin between divisions basically.

      Then a new VP came in and began driving the business into the ground. The only way he could keep things looking good was to rape the Australian business with a 200% markup. The Australian division's customers weren't his customers so he thought he could get away with it. Naturally, the Australians were not too happy about this since their margin had to be cut dramatically, and even then, the prices were laughable.

      --
      Even those who arrange and design shrubberies are under considerable economic stress at this period in history.
    4. Re:What a load of crap by Anonymous Coward · · Score: 0

      Yeah and if the Aussy govt makes companies reduce prices of software (for example) how many Aussy companies who use that software are going to lower ~their~ prices?

    5. Re:What a load of crap by green1 · · Score: 2

      Of course the government could fix the problem pretty easily too... just change the laws such that Adobe can't refuse support for grey market imports, remove all laws against breaking digital locks, remove the import tariffs, and make re-selling grey market imports explicitly legal. Then let the market truly decide.

      If Adobe can't compete with itself on a level playing field, maybe they'll re-think their practices.

      This is NOT the free market in action, there are too many rules and regulations on the business' side that are against the consumer. open that up a bit to make it legal for consumers to shop around internationally, and then we'll talk about a free market.

  17. Re:what about the inport taxes? and the VAT tax? by Eskarel · · Score: 2

    Except of course GST is 10% which is actually less than sales tax in some US states, import taxes on software are, to the best of my knowledge, virtually non existent, and for all the consumer protection laws here, our software warranties are absolutely identical to those of the US. In some instances(Steam for instance) the company doesn't even have a physical presence here.

    Even if all those things actually added dramatically to the cost, some of these products are in excess of double the US prices while our dollar is actually worth more. The honest truth is that every single companies real answer is the same as Microsoft's, the Australian economy is doing quite well and a long history of significantly lower exchange rates has made Australians accustomed to substantially higher prices. Customers are willing and able to pay a higher price and so companies charge them a higher price.

  18. Businesses to Customers: by Anonymous Coward · · Score: 1

    Don't buy our shit. Please don't! Ever again!

    Sadly people don't listen even if the corp screams at the top of their lungs like EA does with SimCity.

  19. Steam pricing could use some looking at as well by TribesPlaying-iuSioN · · Score: 2

    I still don't understand why a game that costs $50 in the US should cost 50 euros in Europe.
    UK customer don't seem to be affected by these strange currency conversions.

    1. Re:Steam pricing could use some looking at as well by Anonymous Coward · · Score: 0

      It's called VAT. Not sure how you live in Europe and are unaware of it.

    2. Re:Steam pricing could use some looking at as well by Anonymous Coward · · Score: 0

      Pricing of products is way more psychological than anything else. Its about the 50 not the sign

    3. Re:Steam pricing could use some looking at as well by ledow · · Score: 4, Insightful

      Except the UK has VAT too, so there's your argument blown out of the water.

      What is it that the US has against VAT? You have sales taxes etc. instead that perform the same purpose. Do you even understand how VAT works (i.e. it only really affects the end-consumer and not the manufacturer or any of the businesses involved in supplying the product)?

      I think it's a blanket hatred of something that you don't understand and that you think you have no equivalent of. Clue: Almost all developed countries in the world have the same amount of taxation on the average person. The exceptions are those with blanket-taxation rates and simplified taxation systems that actually tend to lower overall taxation.

      You can whine about the TV Licence "tax", road "tax", VAT, and everything else that you like, the fact is that pretty much everyone pays the same amount of tax in all countries.

      And hence, the question of why the UK software prices differ from Europe's (literally 30 miles south of us) so vastly is just as important as why Australian prices differ from the US (in fact, more so). And none of it can be attributed to any one tax that's not present in the other country. In fact, almost all of it can be attributed to just one thing - the people buying it don't complain enough.

    4. Re:Steam pricing could use some looking at as well by Anonymous Coward · · Score: 0

      We do understand it, that's why we don't have it.

      Once a company has paid a VAT on a product or service based upon a certain sale price, there is no way that that sale price is going to go lower than the amount that tax was paid on.

      So if a company overestimates how many widgets it was going to sell and they have too much inventory, they are going to be far less likely to cut prices to reduce that inventory because VAT was already paid based on a the higher price. A VAT does nothing more than establish a baseline that prices will not go below.

    5. Re:Steam pricing could use some looking at as well by Anonymous Coward · · Score: 0

      You can whine about the TV Licence "tax", road "tax", VAT, and everything else that you like, the fact is that pretty much everyone pays the same amount of tax in all countries.

      Once a year, Forbes produces a "tax misery index" graph, where they total up all of the tax paid as a function of the country someone lives in. (The index includes ALL taxes paid, whether they are license taxes, road taxes, VAT, income, etc., etc.) 20% of the countries are in the upper tail (e.g. France would be a good example), 60% of the countries fall in the middle tier (e.g. United States), and 20% of the countries fall in the lower tail (e.g. emerging market Baltic states like Lithuania? Latvia? and their flat tax.)

      The total tax paid is most assuredly significantly different in the three segments.

    6. Re:Steam pricing could use some looking at as well by petermgreen · · Score: 1

      You clearly don't have a clue about how european VAT works. Generally (there are a handful of exceptions) companies claim back VAT on what they buy and charge VAT on what they sell. The price they "intended" to sell it at makes no difference, only the price they actually sell it at.

      --
      note: i'm known as plugwash most places but i screwd up registering that here somehow in the past and now can't register
    7. Re:Steam pricing could use some looking at as well by Anonymous Coward · · Score: 0

      Euro/USD rate is more volatile than the GBP/USD rate. If I ran a US-based company, I'd hedge against its fluctuations with a higher price, too.

    8. Re:Steam pricing could use some looking at as well by speedlaw · · Score: 1

      We pay about as much as you do in taxes, when you add them all up (property tax-sales taxes-income taxes) We just don't get health care, or decent mass transit, or first world roads (in the northeast)

    9. Re:Steam pricing could use some looking at as well by ledow · · Score: 3, Informative

      My thoughts exactly, that's part of why I suspected from the start that a lot of people just don't get it.

      VAT. The VA stands for Value Added. A company pays tax on the value it has added to a product, nothing more.

      So if a company buys in parts from China, puts them into a device, and sells the device (onto another company, consumer, whoever), then it pays VAT on the things it bought and CHARGES VAT on the things it sold. The difference in VAT is the only thing it has to actually *PAY* to the government.

      So if it changes prices, and the things that cost it £50 to build it then has to sell for £40, it actually GETS MONEY BACK from the government in the form of a VAT rebate. If it sells them for £50, it pays no VAT (effectively). If it sells them for £60 it pays the VAT on the £10 only (it pays VAT on £50 but it credited VAT on £60).

      That's basically all there is to it. Every company in the EU knows how to deal with it and if they aren't "adding value", they don't pay VAT. It's basically a profit-based tax. No profit, no tax.

      In terms of the end consumer, the only person who doesn't ever "add value", they pay a 20% sales tax, in effect. But because the company that produces it isn't subjected to lots of complicated and high taxes, and it isn't charged every time it goes through another company's hands, the price ends up about the same as anywhere else.

      There is *nothing* stopping a company selling things cheaper with VAT. In fact, it positively encourages them to!

    10. Re:Steam pricing could use some looking at as well by cockpitcomp · · Score: 1

      That's called "American Exceptionalism"

    11. Re:Steam pricing could use some looking at as well by Anonymous Coward · · Score: 0

      So, you are suggesting that hauling the worst offenders in front of a Supreme Court isn't enough of a complaint?
      The fact that they're exhibiting all manner of disrespect for the court suggests that they need to be cut down a notch.

    12. Re:Steam pricing could use some looking at as well by Anonymous Coward · · Score: 0

      I still don't understand why a game that costs $50 in the US should cost 50 euros in Europe.
      UK customer don't seem to be affected by these strange currency conversions.

      That same game costs as much as $99 in Australia.
      Exactly the same game, downloaded from the same server.
      Huge markup...
      Before the GST was implemented, a lot of games were in the $60 - $80 range (they had 22% sales tax on them) after the GST (which is 10%) they went up to $90 - $120.
      The sales tax was supposed have been dropped... It was, but distributors put the prices up by more than 10%, which they were not allowed to do, but did it anyway
      All manner of excuses were made for the price hike, but they never went down.
      And it's been the same farce ever since.

      It seems that to do business in Australia you have to rip off the consumer... Must be some unwritten law.

  20. 1 advantage of Free/Libre Opensource Software by DrYak · · Score: 1

    This old system has become a HUGE annoyance in the modern streaming era, particularly if you're trying to watch Netflix outside the U.S. (since those movie licensing agreements are still such a goddamned mess, even in an era when streaming crosses every old national and regional border).

    That's one of the things I like with Free/Libre OpenSource Software:
    If I want to download a copy from internet, I can do it from everywhere. I can pretty much get my favourite Linux distro without any licensing / regional distributor / retail chains madness.

    Only very few restriction apply.
    - Some digital copyright law, might require acquire DRM-decoding libraries from elsewhere (decss not available in the US or some EU countries).
    - Some patent law, might require acquiring codecs from elsewhere (no mp3 nor h264 are available wherever software patent apply).
    - Some import/export law might require acquiring encryption from elsewhere (do still the USA consider large bits key encryption as "munition" and ban its export ?)

    And any way this restrictions boil down to "get these pieces from places where it is not illegal for them to be provided to you"
    (most of the time: download them from servers outside of the USA).

    --
    "Sufficiently advanced satire is indistinguishable from reality." - [Tips: 1DrYakQDKCQ6y52z6QbnkxHXAocMZJE61o ]
    1. Re:1 advantage of Free/Libre Opensource Software by heypete · · Score: 1

      - Some patent law, might require acquiring codecs from elsewhere (no mp3 nor h264 are available wherever software patent apply).

      Fluendo has licensed the MP3 codec for individual use and you can download and use it free of cost. It's often a package in various distros.

      - Some import/export law might require acquiring encryption from elsewhere (do still the USA consider large bits key encryption as "munition" and ban its export ?)

      Sort of. For the most part, developers in the US wishing to export cryptographic software need to notify the government but no review of the code is required. In essence, the government gave up on regulating nearly all crypto available to the general public, with the exception of exports to certain restricted countries like North Korea, Iran, etc. Export of certain things, like militarized crypto equipment, is more strongly regulated. The wiki has a good article on the subject.

    2. Re:1 advantage of Free/Libre Opensource Software by Anonymous Coward · · Score: 0

      MP3 patents have all expired anyway. The MPEG 1 specification was published in 1991. Maximum length of patents in Europe was and still is 20 years after filing or 12 months after the earliest priority date, meaning they all had to have expired by 2012, as they had to have been filed somewhere before the MPEG specification was released, otherwise the specification would be prior art. US patents from then are valid for 17 years after grant, and all the relevant patents were granted before 1996.

    3. Re:1 advantage of Free/Libre Opensource Software by Anonymous Coward · · Score: 0

      20 years after filing or 12 months after the earliest priority date

      Sorry, sloppy writing there. The lifespan of the patent is 20 years, and the clock starts ticking when the patent is filed in Europe, or 12 months after it was first filed outside Europe, whichever comes first.

  21. Competition Yadda by Greyfox · · Score: 3, Interesting

    They can charge what they want to with pretty much no competition. Why not fire up a kickstarter campaign to add whatever features are missing to their open source competition? Maybe it'd be cheaper to hire some programmers to do that, as well. Especially since that could be a project funded and worked on globally.

    --

    I'm trying to teach myself to set people on fire with my mind... Is it hot in here?

  22. Microsoft Honest by Anonymous Coward · · Score: 0

    At Least Microsoft was honest.

    They are all simply charging what the market will bear. Apparently Australians want Creative Suite so badly that they will pay a fortune for it So, why shouldn't Adobe charge more?

    To use the old car analogy, it's no different than Toyota's "Availability charge". An extra $1,000 or $2,000 just because that model is popular and selling well.

    The only real question is; will the Australian parliament attempt outlaw business profits or the business profits of foreign companies. If they do, then I would expect these companies to stop doing business in Oz and for Australians to HAVE to fly out of the country to buy their software.

  23. Re:what about the inport taxes? and the VAT tax? by rakaz · · Score: 4, Insightful

    In case of Adobe and Microsoft it certainly does not. And they both admitted as much.

    With regards of Apple it isn't as simple. Their hardware isn't much more expensive as in the US and the difference can be explain fairly easy by taxes and increased costs of doing business.

    The iTunes store is a while different matter. Apple has to license the content from local copyright holders and prices are set by those local companies.

    For example take a song created by an American artists. The American record company holds all rights to the song, but exclusively sub-licenses it to a local Australian company for distribution in their local market. If Apple wants to sell that song, it has to deal with the American record company for distribution in the U.S. and deal with the Australian company if they want to sell it in Australia. And the Australian company wants more money from Apple which leads to higher prices.

    Most likely the Australian company is owned by the American record company, so guess where all the profits go to...

  24. Inexplicable pricing. by MaWeiTao · · Score: 3

    In my experience Adobe software is more expensive outside the United States in general. It's understandable in Europe where they've got 20% VAT, in addition to a ton of other tariffs. But in Australia their VAT is 10%, considered one of the lowest in the world; I suppose, except for the US which has none. There may be import duties that are not being mentioned here, but it still wouldn't explain why the software is $1000 more expensive than in the US.

    However, I've noticed the trend elsewhere, including where I worked in Taiwan. Where Adobe software was considerably more expensive. It was ironic considering how rampant piracy was there. In our case we went through grey market channels, where someone purchased a bunch of copies in the US and resold them there. That or we'd get someone in the States to buy us a copy. Either way, we definitely weren't rushing out to buy the latest versions. So if anything, Adobe was discouraging sales.

    There was a lot of weirdness. Some software was cheaper than in the US. But then electronics were barely on par, and in some cases even Taiwanese-made laptops, for example, were actually cheaper than you'd find in the US. I do know that companies were levied various taxes and tariffs so that may have accounted for some of it.

    As far as I know, Australia's median income isn't higher than the US. So it seems that for whatever reason Adobe is gouging them. That said, good luck finding a plane ticket for anywhere near $1000.

    1. Re:Inexplicable pricing. by Anonymous Coward · · Score: 0

      It's not that the plane ticket is ~$1000 - it's that the cost of flying return to the US plus the cost of the Adobe Suite is cheaper than it would be to buy the Suite in Australia.

    2. Re:Inexplicable pricing. by Anonymous Coward · · Score: 0

      "I suppose, except for the US which has none."
      I can confirm that the US definitely has sales tax, which isn't even listed on the price on the shelf - unlike Australia, where the shelf prices are exactly what you pay at the register.

    3. Re:Inexplicable pricing. by tokul · · Score: 1

      It's understandable in Europe where they've got 20% VAT

      Check Adobe prices for EU and USA again. VAT has nothing to do with 1 US for 1.2 EUR exchange rate.

    4. Re:Inexplicable pricing. by Anonymous Coward · · Score: 0

      When I was in the usa a few years ago, I was right fully peeved, because the cheapest tickets available to me (as an Australian) were 66-100%% more expensive than the tickets available to me if I bought the same tickets from the usa. The American tickets also provided a higher luggage allowance.

  25. Re:what about the inport taxes? and the VAT tax? by Anonymous Coward · · Score: 0

    Actually yes. They will charge the amount that will bring the most income, that's based on supply and demand not on taxes.

  26. No warranty? Not an issue by kimvette · · Score: 5, Insightful

    FTFA: "Adobe’s US software can be used in Australia but not covered by warranty, he said."

    Really? Since when do they have a real warranty on software anyhow?

    --
    The Christian Right is Neither (Christian nor right). See: Matthew 23, Matthew 25, Ezekiel 16:48-50
    1. Re:No warranty? Not an issue by schlachter · · Score: 1

      No tech support.

      --
      My God can beat up your God. Just kidding...don't take offense. I know there's no God.
    2. Re:No warranty? Not an issue by Overzeetop · · Score: 1

      (1) I've never seen useful Adobe tech support and
      (2) Gmail much?

      --
      Is it just my observation, or are there way too many stupid people in the world?
  27. Oh wow. by JustAnotherIdiot · · Score: 3

    A company gave an honest answer?
    I was expecting all of these companies to give bullshit reasons, and Microsoft just straight up said "Oh, lol, cause we can :D"

    --
    What do I know, I'm just an idiot, right?
  28. Re:what about the inport taxes? and the VAT tax? by crafty.munchkin · · Score: 1

    Even with the GST and import taxes, if you're working for an Australian business who needs 2 (or more) copies of Adobe CS6, you're still well ahead by flying over to the US and buying them and paying the GST and import tax. At $3879 for the CS6 master collection, your $1600 flight and $1200 software purchase, plus say $300 salary and $100 hotel room for one night still comes out ahead - and for multiple copies, you're laughing.

    --
    ... wait, what?
  29. Re:what about the inport taxes? and the VAT tax? by rakaz · · Score: 1

    I never said the difference in price is due to taxes and other costs of doing business. Just that if costs increase, so do prices. So if costs of doing business in Australia are higher, you would expect to see higher prices. And this is perfectly acceptable. However if companies think they can jack up prices simply because people will pay anyway that is another question.

  30. You dirty rotten criminal! by Inf0phreak · · Score: 1

    Importing UK Blu-rays into USA? Did you also import a player for them? Otherwise, I don't see how you're not in violation of federal law (i.e. the DMCA) whenever you're watching one of them (Blu-ray region codes).

    --
    ________
    Entranced by anime since late summer 2001 and loving it ^_^
    1. Re:You dirty rotten criminal! by Looker_Device · · Score: 5, Funny

      Fortunately, this particularly blu-ray was region 0, so there was no need for me to become an evil criminal to view it. I have, however, ripped many a tag off a mattress and jaywalked more than once in my life. So I do have a bad-boy side.

      --
      Your political party doesn't care about your rights and only represents corporate interests.
    2. Re:You dirty rotten criminal! by Anonymous Coward · · Score: 1

      Ripping a tag off a mattress is only illegal if you then try to sell the mattress afterwards.

      Know the law, or you may inadvertantly not violate it.

    3. Re:You dirty rotten criminal! by Anonymous Coward · · Score: 0

      Fortunately, this particularly blu-ray was region 0, so there was no need for me to become an evil criminal to view it. I have, however, ripped many a tag off a mattress and jaywalked more than once in my life. So I do have a bad-boy side.

      When will people learn. It isn't illegal for you to rip off the mattress tag. Jesus how stupid are you people?

      The law about mattress tags is that the manufacturer and retail outlet aren't allowed to rip them off but the owner/purchaser of the mattress can rip it off all they want.

    4. Re:You dirty rotten criminal! by Looker_Device · · Score: 1

      Ripping a tag off a mattress is only illegal if you then try to sell the mattress afterwards.

      Oh, I did more than *try*. But that's just how we roll where I came up.

      --
      Your political party doesn't care about your rights and only represents corporate interests.
    5. Re:You dirty rotten criminal! by fredrated · · Score: 1

      I think the poster was trying to be funny, you know, as in 'to laugh'.

  31. There's always the free market solution by Anonymous Coward · · Score: 0

    Make your own.

    Or pirate.

  32. Yay Adobe, Apple, and Microsoft! by Anonymous Coward · · Score: 0

    Keep the huge price jacks going! And jack them up by at least the same percentage next year. Also make sure your BSA keeps up their work.

    While normally I am not opposed to pirating, please people do not pirate their software!! Just stick with good old FOSS.

  33. no worries, mate! by Anonymous Coward · · Score: 0

    Australians to Adobe: bugger off.

  34. Bit** please by dafradu · · Score: 5, Interesting

    Australia Adobe store - Creative Suite 6 Master Collection - US$ 4,530.00
    Brazil Adobe store - Creative Suite 6 Master Collection - US$ 5,055.00

    Brazil, where a car made here is sold for R$ 56.210, and the same car, but with more optionals, is exported to Mexico (over 7000 Km away) and is sold there for R$ 25.800. Take that Australia!

    1. Re:Bit** please by Anonymous Coward · · Score: 0

      Romanian Adobe Store - CS6 Master Collection - € 3,329.61 aka 4307.18 USD.
      No wonder it's almost exclusively pirated, given the fact that the minimum salary is about 200 USD, and the average salary is 400 USD.

    2. Re:Bit** please by 0123456 · · Score: 2

      Brazil, where a car made here is sold for R$ 56.210, and the same car, but with more optionals, is exported to Mexico (over 7000 Km away) and is sold there for R$ 25.800. Take that Australia!

      It's not just Brazil. Cars made in Canada are shipped to America and sold for less than you'd pay in Canada at a dealership just down the road from the factory they were made in (and that's before you add taxes on top).

    3. Re:Bit** please by Anonymous Coward · · Score: 0

      Brazil is notorious for its protectionism, which as always just limits peoples freedom of choice.

    4. Re:Bit** please by turp182 · · Score: 1

      It's not uncommon for Canadians to purchase cars in the US. Not at all.

      --
      BlameBillCosby.com
    5. Re:Bit** please by Anonymous Coward · · Score: 0

      The phrase "what the market can bear" in the summary is really all you need to know. You see it everywhere. If they can charge 120, they will sell it for 120, even though somewhere else they sell it for 100. Why give up the extra 20?

      Target stores has already announced that their pricing in Canada is going to be on whatever they can get away with, US prices will have nothing to do with it.

    6. Re:Bit** please by jaminJay · · Score: 1

      There's a car manufactured over here and then shipped everywhere. It is three times as expensive in Australia as USA. "Cost of international shipping" is often used as a reason cars are so expensive over here, but things like this just make a mockery of such lies. I imagine the size of the market and number of potential customers has more to do with it than the tyranny of distance.

      --
      Leela: "Is all the work done by children?" Alien: "No, not the whipping."
    7. Re:Bit** please by awol · · Score: 1

      Whilst I accept that the car thing is true. One needs to be careful about just how "the same" these cars actually are. I discovered that there are often some very subtle difference between exactly the same model of car in two different markets. Not just equipment levels, but engineered elements as well. The one example that sticks in my mind was a Mazda 2 or Corolla or something where there was an entire cross member at the rear of the chassis (to the extent that there is even a chassis in these cars) that was just not included in the cars exported into some market. this had implications for their "safety rating" and the cost of repair for 0kph accidents where the cross member would protect the rest of the chassis from requiring repair in such impacts. So the line price of the car was 5% less but a tiny bingle was many times more expensive to repair. Likewise airbags etc are very rapidly dropped out of cars to hit a target price in a given market

      --
      "The first thing to do when you find yourself in a hole is stop digging."
    8. Re:Bit** please by rynoski · · Score: 1

      Bah, you can also buy a Holden Commodore cheaper in the US (with a different badge) than you can in Adelaide, where it's built.

      --
      There are two types of people in the world: 1) those that can extrapolate from incomplete data.
  35. Is it any wonder by Anonymous Coward · · Score: 0

    So then these companies (Adobe, Microsoft, Apple, etc.) freak out when so much of their software is pirated. I lived in Spain a number of years and the pirated software is everywhere including in government. They can't afford to buy it so they steal it. Not to mention the open software movement. These companies are the reason it does so well in these poorer countries.

  36. Re:what about the inport taxes? and the VAT tax? by mjwx · · Score: 1

    aferarge

    --
    Calling someone a "hater" only means you can not rationally rebut their argument.
  37. Re:enjoy your socialist wonderland, suckers by laejoh · · Score: 1

    This here's the wattle, the emblem of our land. You can stick it in a bottle, you can hold it in your hand. Amen!

  38. back to piracy then by Anonymous Coward · · Score: 1

    This makes me feel like going back to pirating Microsoft software, especially knowing that for every dollar I give them they pay $0 in tax. If they could raise their profits by eating babies, they'd do it, to the mantra of "that's business".

  39. Re:what about the inport taxes? and the VAT tax? by Anonymous Coward · · Score: 0

    This. Why should a company accept lower margins in a country that is willing to bear it.

  40. Re:what about the inport taxes? and the VAT tax? by mjwx · · Score: 1

    what about the inport taxes? and the VAT tax?

    On digital media,

    Import taxes = 0%
    GST (Goods and Services Tax, our version of the VAT) 10%.

    So if a software package costs US$1200 in the States, it should cost about $1320 in Oz. I'll allow up to $1500 to account for a smaller market and physical isolation.

    I dont know how Adobe figures it can charge $1600 more for CS6 in Oz than it does in the US.

    --
    Calling someone a "hater" only means you can not rationally rebut their argument.
  41. Re:what about the inport taxes? and the VAT tax? by mjwx · · Score: 1

    Even with the GST and import taxes, if you're working for an Australian business who needs 2 (or more) copies of Adobe CS6, you're still well ahead by flying over to the US and buying them and paying the GST and import tax. At $3879 for the CS6 master collection, your $1600 flight and $1200 software purchase, plus say $300 salary and $100 hotel room for one night still comes out ahead - and for multiple copies, you're laughing.

    Actually salary would be more like $1200. 2 x 16 hour flights (in Oz, every hour flying is counted as an hour working) plus the time there and back. Also you'll need to get them to spend at least one night in LA (closest city to Oz, although you can also fly to SF, Dallas and Fort Worth for the same amount of money and time). The trip would take the better part of a week, would you work 4 days for only $300? It's less than min wage here in Oz (30 hours = $10 an hour, min wage is $15 is p/h).

    It would be easier to purchase a boxed copy from the myriad of stores who ship to Oz and ask them to ship to Oz. Customs takes the mandatory 10% GST (Goods and Services Tax, basically sales tax) and you get your software.

    If the govt really cared (and this wasn't just some political sideshow) they'd allow shops to import direct from overseas importers... But it's the govt so I don't hold out much hope for that.

    --
    Calling someone a "hater" only means you can not rationally rebut their argument.
  42. ftfy by wbr1 · · Score: 1

    Robson said the cloud-delivered software is cheaper because it doesn’t have to go through traditional distribution and retail channels. He added that Adobe would prefer selling products over the cloud.

    cloud deliverrd software is cheaper because we will make more money over time with a subscription model that reaches into your pocket for a seemingly small amount, than a large upfront fee that causes everyone to pirate.

    --
    Silence is a state of mime.
  43. Re:what about the inport taxes? and the VAT tax? by mumblestheclown · · Score: 2

    So, on your planet where market forces of supply and demand don't work, does gravity make things fall upward or what exactly do we have going on here?

    " If legislation is passed that makes it more expensive for companies to operate, prices go up."

    If prices go up and users still pay equally, then any economist will tell you either...
    - prices were too low before and/or
    - the companies have excessive market power

    in either case, the items we're talking about here are expensive enough that it isnt the case of adobe artifically cheapening their price to keep out competitors. does adobe have excessive market power? you tell me: GiMP and other such tools are avialable for free. sounds to me like that they made a good product people want, despite there being cheap alternatives.

  44. What are you on about? by pablo_max · · Score: 2

    Seriously, what the hell are you talking about? Have you ever been to Australia?
    It is not "consumer friendly" at all. Granted it is not as hard core as the "stab your neighbor in the face and take his money" capitalism in the US, but it is close. Corporations have massive power over consumers in Australia. Most Australians would attribute this to American corporate and government manipulation. Though I say, BS. It is ones own job to keep his house in order.

    1. Re:What are you on about? by Anonymous Coward · · Score: 0

      OP probably just can't reconcile the fact that we've had a "left-leaning" government after a "liberal" government was chucked out. Hilariously, neither are remotely socialist. Perhaps Australia is an upside-down country after all.

  45. Shopping trips are cheaper by pablo_max · · Score: 4, Informative

    Seriously. There are organized trips now to the US. Not just for TVs and games and stuff like that.
    People will fly to US and buy their entire kitchen set. (Most can work both 110v and 220v now).
    Even after paying the shipping container and the VAT, it is still significantly cheaper than buying in Australia.

    1. Re:Shopping trips are cheaper by ColdWetDog · · Score: 1

      Christ. And I thought Alaskans were weird for flying to Seattle and buying big ticket items.

      At least we all drive on the same side of the road. (Well, mostly. Seattle traffic is pretty random these days.)

      --
      Faster! Faster! Faster would be better!
    2. Re:Shopping trips are cheaper by tqk · · Score: 1

      At least we all drive on the same side of the road. (Well, mostly. Seattle traffic is pretty random these days.)

      That's (sadly) not specific to Seattle. There's people out there who shave their private regions while driving. No joke.

      --
      "Tongue tied and twisted, just an Earth bound misfit ..." -- Pink Floyd.
    3. Re:Shopping trips are cheaper by VisceralLogic · · Score: 1

      Christ. And I thought Alaskans were weird for flying to Seattle and buying big ticket items.

      At least we all drive on the same side of the road. (Well, mostly. Seattle traffic is pretty random these days.)

      They are weird. They should keep going down to Portland where they won't have to pay sales tax.

      --
      Stop! Dremel time!
  46. How stupid are you Ozzy? by Anonymous Coward · · Score: 0

    If shit is expensive, leave it linger. Who gives a flying cockadoodledoo what it costs somewhere else... Adobe is way overrated and a greedy bastard famous for shafting people, none this is news...

    Fortunately it's not the only player around.

  47. Re:what about the inport taxes? and the VAT tax? by j-beda · · Score: 1

    This article has a nice graphic: http://www.macrumors.com/2013/03/21/apple-blames-high-australian-markups-for-digital-content-on-media-rights-holders/

    "Earlier today, MacStories noted that markups in Australia average as much as 61.4% for music, 33.5% for movies and 25.9% for TV shows when a subset of content offerings is compared to prices in the United States once Australia's Goods and Services Tax (GST) has been accounted for. Markups for Apple's hardware products are more reasonable, with Mac, iPad and iPod prices in Australia generally falling within 10% of U.S. prices. The iPhone line, however, can go as high as a 16% markup for the iPhone 5 and 4S, while the iPhone 4 is actually slightly cheaper in Australia than it is in the United States."

    Even more detail at http://www.macstories.net/stories/quantifying-the-australian-apple-tax/

  48. Not the problem anymore by pablo_max · · Score: 1

    Those days are over, thanks to Google.
    Maybe you have heard of Google's book scanning program? They can rent these machines which take screen shots with the monitor upside down very quickly.
    The real problem is that the copy of Adobe acrobat pro needed to perform the OCR is so expensive there, the cost does not come down.

  49. Whiners by Anonymous Coward · · Score: 0

    The fact that Australians keep buying this stuff in spite of the price, shows that it's not really too expensive. If it were too expensive, they'd just say no, or they'd do as many people suggest, and import it themselves.

    This is really about envy. Australians aren't saying software prices are high; they're saying they're higher than the prices Americans are paying. Maybe they're higher for some stupid and unfair reasons, but they're still not high, as evidenced by the purchases. It's like someone being content with their salary, then they find out how a coworker make more money, and suddenly they're "underpaid."

    What's especially hilarious is that the examples are all about "boxed" software: commodity stuff which is relatively easily replaced. If they were complaining that the native programmers were charging too much for custom development, I might have some sympathy, but that's not what I'm hearing.

    You can whine that Gimp or a hundred other image utilities aren't suitable replacements for Photoshop for some particular job, but for most people's jobs (including mine) PS really is replaceable. I bet that's the case for 90% of Adobe's sales, if I may pull a stinky number out of my hairy ass.

    JUST SAY NO! Those three words solve most of life's problems, and this problem is just another example. But people don't say no, and that leads me to the conclusion that there isn't really any "problem" at all. Australians, I declare that you are happy.

    1. Re:Whiners by Anonymous Coward · · Score: 0

      I have 3 words for you:

      Industry Standard Practices.

  50. Third World Currency by HungWeiLo · · Score: 1

    Last time I was in Kauai and Maui, it seemed like a huge chunk of the tourists were now from Australia. I talked to some of them, and they said it's actually cheaper for them to vacation in Hawaii than Bali which is closer (and more third world). And of course they said all this while doing the hand motion for throwing dollar bills out in front of them while ordering a free round for everyone around them.

    --
    There are a huge number of yeast infections in this county. Probably because we're downriver from the bread factory.
  51. tariffs by Anonymous Coward · · Score: 0

    Maybe Australia should look at what tariffs it's government is charging. In this case, I suspect Apple is right.

  52. Re:enjoy your socialist wonderland, suckers by Anonymous Coward · · Score: 0

    Either way, I know they all carry VERY large knives.

    Actually, recentish changes to laws regarding knifes in Australia have made sure this no longer happens.

  53. time to go Free/Open Source by davydagger · · Score: 1

    Because we don't pull this happy horse shit.

    1. Re:time to go Free/Open Source by Overzeetop · · Score: 5, Funny

      Actually, I've heard that nearly all open source sells in Australia for double what I pay for it in the US. It's everywhere, it tell you.

      --
      Is it just my observation, or are there way too many stupid people in the world?
    2. Re:time to go Free/Open Source by ignavus · · Score: 1

      Actually, I've heard that nearly all open source sells in Australia for double what I pay for it in the US. It's everywhere, it tell you.

      Except for Samba. It was developed in Australia so we get it for half price.

      --
      I am anarch of all I survey.
  54. Re:what about the inport taxes? and the VAT tax? by Anonymous Coward · · Score: 0

    Because the manufacturer pays the GST before a product hits the shelves, that product is not going to be marked down for less than what they payed GST on. E.g, if the manufacturer has already paid a 10% tax on a $100 item, that item is not going to be sold for less than $110. What incentive is there to reduce prices and move product if you've already paid tax based on a higher price?

    In a sales tax situation, products can be marked down without affecting tax liability for the producer and reducing it for the consumer - with a sales tax both the consumer and producer are better off.

  55. Re:what about the inport taxes? and the VAT tax? by LordLimecat · · Score: 1

    Because people are willing to pay it. If Adobe charged half of what customers were willing to pay, would that make them A) business savvy, or B) incredibly bad at market analysis?

  56. Re:enjoy your socialist wonderland, suckers by Anonymous Coward · · Score: 0

    Blow on them a little and those trees fall over! They don't do so well on this side of the Tasman.

  57. Imperial Tax by Anonymous Coward · · Score: 0

    It's just the tax all non-Americans have to pay to ensure America remains great.

  58. Re:enjoy your socialist wonderland, suckers by jrumney · · Score: 1

    I think you've got a narrow view of Australians. Not all of them can fit a large knife in their purse.

  59. Re:what about the inport taxes? and the VAT tax? by Anonymous Coward · · Score: 0

    There is never any one price any significant market can "bear" for a product, because markets are made up of a multitude of potential customers, each with their own "bearable" price.

  60. And the Boomerangification costs by Tablizer · · Score: 1

    Boomerangification means you have to do things like make the Delete key be temporary--content returns. And the "Enter" key must say "Return" like the old days.

  61. Re:Robert X. Cringel OUTS DVORAK AS SHILL !! by GameboyRMH · · Score: 1

    Interesting, possibly the first time I didn't regret reading an InfoWorld article.

    --
    "When information is power, privacy is freedom" - Jah-Wren Ryel
  62. Corel by future+assassin · · Score: 1

    AT LOT of people could get by with Corel products are 1/20 the price.

    --
    by TheSpoom (715771) Uncaring Linux user here. I have nothing to add to this but please continue. *munches popcorn*
  63. BS from Adobe? by geirlk · · Score: 2

    When I worked at a very well known international humanitarian aid organization, we tried asking Adobe a few years back if we could buy their products directly from them, instead of via third parties here in Norway.

    We were told that, no, we had to buy it Norway at full price, and it would be a breach of license to buy it from anywhere in the US.

    At that time it cost about 17000NOK in the US, while it costed 38000NOK here in Norway (about $2800 vs. $6300). With a few licenses that adds up. And seeing where that money came from, it could've been used for a lot of good!

    So the question is: Has Adobe changed their practice?

    Their explanation for the difference in price was that "We've defined Norway as a high cost country". But wth, at that point they didn't even have representatives here!

    My explanation, simple greed.

    They might have changed practice since then for all I know and care. I've got alternatives, and do not use them anymore. In my line of work, that is quite a few lost sales for them since then.

    PS: Posting as anon because of the sensitivity of the issue.

    1. Re:BS from Adobe? by geirlk · · Score: 1

      And I totally failed at posting anon, lol.

    2. Re:BS from Adobe? by Anonymous Coward · · Score: 0

      PS: Posting as anon because of the sensitivity of the issue.

      Anonymity fail geirlk.

  64. Windows license: US$6 in Thailand. by Anonymous Coward · · Score: 0

    I recall years ago reading that Thailand Windows licenses being reduced to US$6 when their gov't threatened to roll out a "standard" Linux-based distro to their school system. Meanwhile I was expected to pay $150 or more. Creative pricing that most people are too dumb or numb or to accustomed to turning around & bending over...

    1. Re:Windows license: US$6 in Thailand. by Mike+Frett · · Score: 1

      Windows is still $150+ in the Philippines, even though most people there can't even afford that. Amazing huh.

  65. Re:enjoy your socialist wonderland, suckers by Anonymous Coward · · Score: 0

    Depends on what you are calling a "knife" and where exactly the "purse" is....

  66. Agreed. by Chordonblue · · Score: 1

    Imagine if the government of Australia, rather than bitching about prices, actually funded GIMP or LibreOffice directly? I'll bet that MS and Adobe would 'adjust' their pricing accordingly as this would not just affect Australia's buying preferences, but the markets worldwide.

    --
    "...Well, there's egg and bacon; egg sausage and bacon; egg and spam; egg bacon and spam; egg bacon sausage and spam..."
    1. Re:Agreed. by tqk · · Score: 1

      I'll bet that MS and Adobe would 'adjust' their pricing accordingly as this would not just affect Australia's buying preferences, but the markets worldwide.

      More likely, they'd just tell their lawyers to sue (governments have deep pockets (eg. taxpayers, printing presses)), and sic their lobbyists on ParliamentCritters. Everybody (excepting the lawyers & lobbyists) has a bad day/week/year/decade/century.

      --
      "Tongue tied and twisted, just an Earth bound misfit ..." -- Pink Floyd.
  67. Business Opportunity by Roger+W+Moore · · Score: 1

    Even after paying the shipping container and the VAT, it is still significantly cheaper than buying in Australia.

    So why is there no business which buys goods in the US, ships them to Australia and undercuts the prices there then? That's not illegal, they could do it for a lot less than a commercial plane ticket and private shipping and you would not need to get felt up or irradiated by US security.

    1. Re:Business Opportunity by gl4ss · · Score: 1

      Even after paying the shipping container and the VAT, it is still significantly cheaper than buying in Australia.

      So why is there no business which buys goods in the US, ships them to Australia and undercuts the prices there then? That's not illegal, they could do it for a lot less than a commercial plane ticket and private shipping and you would not need to get felt up or irradiated by US security.

      well that's exactly what the australian government was trying to find out I suppose.

      --
      world was created 5 seconds before this post as it is.
    2. Re:Business Opportunity by thegarbz · · Score: 3, Informative

      There is. There's a myriad of grey market importers based overseas like e-Global Digital Cameras, there's plenty of locally based (i.e. forced to comply with local warranty and tax laws) companies which offer drop shipping likw Kogan who you may have heard of since they've been featured on Slashdot a few times.

      Then for everything else there's reshipping companies in the USA like Re-ship or Meimei who will provide you with a USA address to drop the product to and then forward ship your parcel onto you for a small fee.

  68. Glad to accommodate by SoothingMist · · Score: 1

    If any group in Australia would like to commission me to bring them a case of Adobe products, I am available. :)

  69. Re:what about the inport taxes? and the VAT tax? by Anonymous Coward · · Score: 0

    "Except of course GST is 10% which is actually less than sales tax in some US states," -- yeah, well that not true at all for state sales tax, at the state level..... now it is true, only if you add in state+ some local sales tax, then there are only 7 out of 50 states with 10 or >10% sales tax.

  70. Gimp & Inkscape by blamelager · · Score: 1

    Creative Suite would be expensive at a tenth of the price.

  71. Good luck getting help though... by Skuld-Chan · · Score: 1

    I used to work for Adobe doing support escalations - "Australian" support reps were under strict rules not to support grey marketed apps and had to call US support numbers for any help. US support would help you in ways they could, but if you needed replacement disks or whatever - they wouldn't ship overseas. US support reps couldn't even register the apps because it won't let you enter Aussie zip codes/phone numbers.

    I say "Australian" btw because its just a local number that transfers the call to a robot in India.

  72. Re:what about the inport taxes? and the VAT tax? by Anonymous Coward · · Score: 0

    actually, it doesn't matter how much it costs to fly from oz to us to buy the software...

    tsa and ice won't let you back out with a suitcase of software or even just a pile of serial numbers, legit or not... and if you check your luggage, the chances of tsa not replacing your purchases with a couple pairs of old stinky shoes from some guy that "lost" their ipod.. is not zero.

    so.. you'd need to add either attorney's costs and legal fees (if you care about the worker you shipped up here on this adventure).. or you could just pay someone in the us to buy and ship the software for you, and deal with oz customs and imiport duties.

  73. Why I dislike VAT by Anonymous Coward · · Score: 0

    > What is it that the US has against VAT? You have sales taxes etc. instead that perform the same purpose.
    > Do you even understand how VAT works?

    I don't know what the US has. But as an American who lived in Europe for years, I do understand about how VAT works, and I know what I have against it. I dislike it because
    1. It obscures the amount of tax paid. Our system, whatever its faults, reminds me _every purchase_ of how much government costs. It remains to be seen what will happen here or in Europe as a result of governmental profligacy, but the European approach is not automatically better, and at this point, doesn't look all that promising.
    2. It is regressive. The more you spend on consumption, the more tax you pay, and the poor spend a higher proportion of their income on consumption. Of course, you can mess with the system to try to neutralize some of this. But doing just provides opportunity to the lawyers and accountants.
    3. It would be more complicated for us than for European states. We have several levels of taxing authority: federal, state, county, city, and even occasionally "special taxing districts." These vary from place to place. Keeping track of it all through manufacture and distribution would be complicated.

    VAT is just a convenient way for governments to tax and to spend more without it being so obvious. I think the financial troubles of European countries in the last couple of years - apart from the famous prudence of the deutsche Hausfrau - are adequate evidence that we shouldn't rush to copy European (and Canadian) practice.

  74. Re:what about the inport taxes? and the VAT tax? by Miamicanes · · Score: 2

    The most obvious explanation: until a few years ago ("few" ~= 10), 1 Australian dollar had been roughly equal to ~50 US cents since as long as anybody could remember. My guess is that the original prices were set based on that logic (double the US nominal price, then add some more), and as the Australian Dollar achieved nominal parity with the US Dollar, the prices just stayed with the same multiplier and markup because companies like Adobe realized they could get away with it.

  75. one of the most pirated products ever? by imoldgregg · · Score: 1

    Would I be right in assuming that adobe make some of the most pirated non-game software available? This kind of behaviour almost seems designed to encourage piracy. Apple and many others do similar things to us poor aussies, and now that our dollar is stronger than it has been in a long time, it makes it all the more galling. The fact that there are companies set up purely to circumvent stupid policies like this surely is a sign of the stupidity of it; (read the forums on whirlpool.net.au re: use of mail forwarding services like myus + VPNs to circumvent such idiocy) I have lots of sympathy for companies that lose money to piracy, but its hard to have too much sympathy when there are clear cases of price gouging like this.

  76. Re:enjoy your socialist wonderland, suckers by idji · · Score: 1

    haha you just gave away your age, 80's boy!

  77. Re:what about the inport taxes? and the VAT tax? by thegarbz · · Score: 1

    Longer warranties, import taxes and sales taxes are just costs of doing business.

    Forgive me for being sceptical that a company who produces only software is actually affected by something as physical as a warranty claim. Also the tax information by law needs to be shown on the invoice and despite sales taxes being considerably lower for software in Australia than the USA, even if there were no taxes in the USA the cost is still not justified.

  78. Well by DiSKiLLeR · · Score: 1

    This is just gonna encourage more piracy.

    For physical items I buy in the US when I can. And when I can't, I use a US shipping remailer. There's dozens of them around. I use shipito which gives me 2 physical addresses in the US, and 1 in Hong Kong and 1 in Europe. But google US remailer, you'll find dozens of these, do your research and pick one that looks good or has competitive pricing.

    I also have a US phone number (just SIP service, but its easy to find US VoIP providers, hell you can even use Skype.)

    And with US number and address you're pretty much as good as there. Some places might want a US credit card and address which is trickier, but you can (usually) get around that. Just say you're 'from Australia or in my case NZ but just visiting the US for 2 months' etc and that'll usually work.

    But yeah. When it comes to software or anything digital, honestly, fuck them. Just pirate it.

    Personally I think there SHOULD be government intervention and personally I think the government should outright state they won't care to protect copyright holders copyrights when they price gouge so substantially effectively making their software unaffordable.

    --
    You can tell how powerful someone is by the magnitude of the crime they can commit and be able to get away with.
  79. Re:what about the inport taxes? and the VAT tax? by mjwx · · Score: 1

    Because people are willing to pay it.

    Wrong.

    It's because people are forced to pay it.

    Where can I legally get a copy of Adobe CS6 outside of Adobe's supply chain? Nowhere. They have a government enforced monopoly allowing them to dictate prices above what the market is willing to bear.

    If the market was willing, there wouldn't be price enquiries.

    Awaken from your libertarian fantasy and visit the real world once in a while. The free market doesn't automagically fix things and prices are almost never set at what people are "willing" to pay, especially in monopolies.

    --
    Calling someone a "hater" only means you can not rationally rebut their argument.
  80. Re:what about the inport taxes? and the VAT tax? by mjwx · · Score: 1

    actually, it doesn't matter how much it costs to fly from oz to us to buy the software...

    As I said, it's easier and cheaper just to order the software from a store that ships to Australia and get them to send the boxed copy.

    Besides, if you buy from Adobe, they dont bother sending you anything physical. They just email you a serial number, if you want the physical media you have to pay extra for that. It worked this way the last time I bought CS from an Adobe reseller and that was CS3. They emailed us the serial numbers and we had to pay A$150 for a copy of the media.

    --
    Calling someone a "hater" only means you can not rationally rebut their argument.
  81. Fantasy prices: react ! by dgux69 · · Score: 1

    I don't know the price landscape in Australia but...
    I live in Switzerland and I see the price differences for import items coming from neighbour countries.
    A book from Germany, just by passing the border is 30% more expensive, a cloth from Italy 50% more, and you name it...
    How can this be, especially when you take in account that the VAT in EU countries is much higher than in Switzerland ?

    Well, I came to the conclusion that the reason for it is: we pay the price without complaining !
    Every company selling whatever in Switzerland simply apply the "how much would they be willing to pay for it" rule and therefore end up with fantasy prices.
    A lot of international friends always states that we have such huge salaries here in Switzerland, well we need them to pay such ridiculous expensive goods !

    Boycot all the products having fantasy prices !

  82. Are Aussies just stupid?? by vandamme · · Score: 1

    The price of Ubuntu, LibreOffice and Gimp is the same there as here.

  83. This is why I don't use Semantec by Anonymous Coward · · Score: 0

    I used to have Semantec anti-virus till I discovered they were charging me $50 more than if I was living in the US/Europe (any other part of the world) for their products yearly subscription. They lost me a few years ago, so that's hundreds of dollars they haven't been getting from me. I switched to another anti-virus (two actually). People like Adobe know they have unique software, which is why they charge what they do. I say screw them, (and all other price gougers) I'd rather work with a lesser product/s than have these pirates extort extra money from my pocket just because I live in Australia. I've been using GIMP since 1996, and have never owned a copy of Abode Photoshop. I think all Australian companies/individuals should switch to GIMP (or another alternate) tomorrow just to let Adobe know how we feel about their pricing policy. (And switch to anything else of Adobe's that can be replaced by an alternate ... not sure how you'd replace Acrobat professional though.

  84. Re:what about the inport taxes? and the VAT tax? by Anonymous Coward · · Score: 0

    Long term average is much closer to about 1AUD = 70-75 US Cents, only really going below 60c from 2001-2003, with a general upwards trend since (with a shortlived drop around 2009)

    http://www.exfin.com/historical-forex-aud

  85. Re:what about the inport taxes? and the VAT tax? by Uberbah · · Score: 1

    Shorter version:

    All prices are always set to maximize revenue. If companies could raise prices without alienating customers, they would go right ahead and do so, taxes or no taxes.