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For First Three Years, Consumer Hard Drives As Reliable As Enterprise Drives

nk497 writes "Consumer hard drives don't fail any more often than enterprise-grade hardware — despite the price difference. That's according to online storage firm Backblaze, which uses a mix of both types of drive. It studied its own hardware, finding consumer hard-drives had a failure rate of 4.2%, while enterprise-grade drives failed at a rate of 4.6%. CEO Gleb Budman noted: 'It turns out that the consumer drive failure rate does go up after three years, but all three of the first three years are pretty good,' he notes. 'We have no data on enterprise drives older than two years, so we don't know if they will also have an increase in failure rate. It could be that the vaunted reliability of enterprise drives kicks in after two years, but because we haven't seen any of that reliability in the first two years, I'm skeptical.'"

203 of 270 comments (clear)

  1. CSC by sycodon · · Score: 2

    At my company all the hardware is managed by CSC. They retire severs in about 3 years...including the drives.

    --
    When Fascism comes to America, it will call itself Anti-Fascism, and tell you to give up your guns.
  2. You're buying an extended warranty by John3 · · Score: 4, Insightful

    "Enterprise" drives may have longer warranty coverage, so you are essentially just buying an extended warranty that is built into the selling price. This is how water heaters are priced...a 5 year warranty water heater is often identical to a 10 year warranty unit, but the manufacturer has crunched the failure rate numbers and will just wind up replacing a percentage of 10 year models when they start to leak in 8 years.

    --
    "We make our world significant by the courage of our questions and by the depth of our answers." Carl Sagan
    1. Re:You're buying an extended warranty by funwithBSD · · Score: 1

      And I bet that consumer drive did not come with a CE showing up in 2 to 4 hrs to replace the drive after the hardware called it in automatically.

      --
      Never answer an anonymous letter. - Yogi Berra
    2. Re:You're buying an extended warranty by funwithBSD · · Score: 2

      Yeah, it probably is.

      Cheaper to make them all the same, sell them based on the warranty/service than keep 2 production lines going.

      --
      Never answer an anonymous letter. - Yogi Berra
    3. Re:You're buying an extended warranty by realmolo · · Score: 2, Informative

      Uh, XP Home can't join and Active Directory domain. That's why businesses bought it, dipshit. NONE of the "home" versions of Windows can join a domain.

    4. Re:You're buying an extended warranty by SJHillman · · Score: 3, Insightful

      Yeah, because no business ever adds computers to a domain, has users log in via Remote Desktop, uses group policies or roaming profiles.

    5. Re:You're buying an extended warranty by Guspaz · · Score: 3, Informative

      Let's presume that consumer drives don't fail for 3 years, and enterprise drives don't fail for whatever their warranty period is (or at least neither suffers significant failure figures during those time periods). Let me then compare the price of a comparable consumer and enterprise drive on NewEgg:

      Consumer drive: WD3001FAEX (3TB, 7200RPM, 64MB cache, 6gbit/s): $220, 2y warranty
      Enterprise drive: WD3000FYYZ (3TB, 7200RPM, 64MB cache, 6gbit/s): $340, 5y warranty

      Now, we know the data shows consumer drives are highly reliable for 3 years, after which they get reliable, so let's presume you replace at your own cost every 3 years. Enterprise drives are probably no more reliable, but replacements are free between years 3 and 5, so let's say you replace at your own cost every 5 years. You get:

      Consumer drive, average cost per year: ~$73
      Enterprise drive, average cost per year: ~$68

      Not a huge difference there, and if both drives are really equally reliable, it doesn't really make much of a difference which you pick.

    6. Re:You're buying an extended warranty by unitron · · Score: 1

      that and also the prestige of having ENTERPRISE hardware.

      Kind of like how businesses pay extra for Windows XP Professional even though XP Home has all the features they ever use.

      But with XP Pro, the volume control doesn't disappear on restart the way it does on 95 through XP Home no matter how many fricken boxes you have checked.

      So obviously it's designed to prevent the delay of commerce by protecting cubical drones from the minor annoyances to which the mere home user is subjected.

      --

      I see even classic Slashdot is now pretty much unusable on dial up anymore.

    7. Re:You're buying an extended warranty by Guspaz · · Score: 2

      The enterprise drives don't either. If your support contract with somebody (who wouldn't be the drive manufacturer) covers that, that's not really related to the type of drive, but rather if you have a support contract or not.

    8. Re:You're buying an extended warranty by whoever57 · · Score: 1

      There is a difference, but it is just in the firmware settings and some consumer drives allow you to switch the firmware to behave like the enterprise drives. The settings are the "TLER read" and "TLER write". Essentially, how long should a drive keep trying to read and write before giving an error. If the drive is part of a RAID system, then for performance reasons, you want the drive to give an error sooner and let the RAID system deal with it. On a desktop system, where there is no redundancy, you don't want the drive to give up trying since there is no other source for the data.

      --
      The real "Libtards" are the Libertarians!
    9. Re:You're buying an extended warranty by bws111 · · Score: 1

      Your hot water heat is a closed-loop system. All of the minerals that will ever be in there were put in when it was filled. On the other hand, a water heater is constantly having new water flow through it. This water has minerals (calcium, whatever) in it. The heating makes these minerals settle out and line the bottom of the tank. Now there is a layer of stuff between the tank and the water where the flame (or element) heats the the tank, and that makes hot spots on the tank. Eventually the tank burns through, and you have a leak.

    10. Re:You're buying an extended warranty by jedidiah · · Score: 1

      > Yeah, because no business ever adds computers to a domain

      Quite a few don't. Not every business is a Fortune 100 multi-national monstrosity. By definition, most are not.

      --
      A Pirate and a Puritan look the same on a balance sheet.
    11. Re:You're buying an extended warranty by John3 · · Score: 1

      So why do water heaters leak at all. I have a 100 year old furnace in my house (Hot water, originally coal fired converted to natural gas). It doesn't leak so why should a 8 year old water heater?

      Because it was made 100 years ago. Those furnaces were built like tanks. Gas and electric water heaters leak all the time, ask anyone (including me) who has come home to a flooded basement.

      --
      "We make our world significant by the courage of our questions and by the depth of our answers." Carl Sagan
    12. Re:You're buying an extended warranty by gstrickler · · Score: 2

      Good analysis, with two issues:

      1. Both of the specific drives you mentioned above have 5 yr warranties, so your specific example doesn't work for costs, but in general, your analysis is valid.

      2. You don't address performance differences. WD doesn't specify seek times on these, so I can't compare them. But in general, "Enterprise" drives have faster seek and/or transfer rates. This may make the enterprise drive superior for certain environments.

      One final difference, many/most "enterprise" drives have higher levels of error correction, so even if the drive failure rate is the same, they're more likely to be able to read/recover data from a given sector.

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    13. Re:You're buying an extended warranty by Guspaz · · Score: 2

      The warranty on the consumer one was listed as 2 years on NewEgg, where I got the prices from, not 5 years. In terms of seek times, they're both 7200RPM drives, so their seek times would be nearly identical as the 7200RPM rotation is the primary limiting factor there. And the amount of on-disk error correction is determined by if it's an AF drive or a 512b drive, not by if it's an Enterprise drive or not. Ironically, the specs show that the consumer drive I listed is an AF drive, while the enterprise drive is not, which means the consumer drive features better error correction than the enterprise drive in this comparison.

    14. Re:You're buying an extended warranty by John3 · · Score: 1

      Yes, I should have pointed out that he/she was comparing apples to oranges. A water heater is not cast iron like the furnace, and is much thinner and lighter in construction. It also isn't always maintained by the homeowner who should be draining the bottom of the heater once a year to remove rust and sediment.

      --
      "We make our world significant by the courage of our questions and by the depth of our answers." Carl Sagan
    15. Re:You're buying an extended warranty by SJHillman · · Score: 1

      It's only a very small handful of businesses with more than 10 PCs/laptops I've seen without a domain (and none with more than 25 client machines), especially if they have any sort of central file or application server. To say that domains are limited to Fortune 100 companies is misguided at best.

    16. Re:You're buying an extended warranty by bill_mcgonigle · · Score: 1

      Good point. When the floods hit Thailand and drive prices increased by about 20%, most people cried, but when they almost simultaneously reduced warranties from 5 years to 1-2 years, effective prices nearly doubled and hardly anybody complained.

      --
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      OUTSIDE_IP=$(dig +short my.ip @outsideip.net)
    17. Re:You're buying an extended warranty by jandrese · · Score: 1

      That's only if you absolutely cannot run a drive outside of its warranty period. Drives aren't so expensive that if you have to replace one out of pocket that you will be in trouble. If the 2 year drive is the same as the 5 year drive but costs 1/3 less, I know which one I will pick. The company will always try to charge you more for the warranty than they think it is worth (they're trying to make a profit here), so as long as you have enough slush funds to cover the cost of a failed drive there isn't a lot f benefit in the longer warranty.

      Sometimes a longer warranty means the manufacturer thinks the item will last that much longer on average, but with hard drives it mostly seems to be a way to siphon extra money out of businesses for the same product.

      --

      I read the internet for the articles.
    18. Re:You're buying an extended warranty by whoever57 · · Score: 1

      Your analysis ignores the fact that cost/GB goes down over time. After 3 years, to buy an equivalent 3TB drive will cost less (or you can buy a higher capacity drive for same money).

      Where the enterprise drive wins in the analysis above is if you know that, after 3 years, you will need to replace the failed drive with an identical model. There is also a "cost of money" issue, but with interest rates so low, that's not important.

      --
      The real "Libtards" are the Libertarians!
    19. Re:You're buying an extended warranty by bill_mcgonigle · · Score: 1

      That's only if you absolutely cannot run a drive outside of its warranty period

      Right, but most of the consumer drives (and perhaps enterprise drives - forget which Google used in its report) fail before five years.

      The big "if" is whether that drive is still worth running in four years, even if you get it replaced. I've done a bunch of warranty work with Seagate between 3 & 5 years. Some of those drives I wound up giving to friends with less reckless data requirements.

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    20. Re:You're buying an extended warranty by whoever57 · · Score: 1

      It also isn't always maintained by the homeowner who should be draining the bottom of the heater once a year to remove rust and sediment.

      Probably more important (for longevity) to replace the sacrificial anode every 2-3 years.

      --
      The real "Libtards" are the Libertarians!
    21. Re:You're buying an extended warranty by jandrese · · Score: 1

      I must mother my drives like crazy, because I only have one that is less than 5 years old right now, out of I think 10 or so currently spinning in different machines. This includes 4 laptop drives too, which are notorious for their shorter lifespans. I have had drives fail on me, but only 1 in the past decade. Most of the time I upgrade drives not because they're failing, but because they're too small for their job and I can replace a old 4 disk array with a single drive and still quadruple the capacity.

      --

      I read the internet for the articles.
    22. Re:You're buying an extended warranty by Guspaz · · Score: 1

      The assumption that cost/GB goes down over time is not always the case. If you had made that assumption in 2011, for example, and planned to replace your drives two years later, you'd have been wrong. Granted, that was an exceptional case, but that exception lasted for years.

      If you have to replace the drive with an identical model, the warranty may not be useful. My personal experience with warranty replacements for hard dives is that you don't always get an identical model, you get a comparable model. If you really need an identical model, either you'll need a guarantee from the manufacturer (the text of the warranty has to say identical model), or you'll need to buy a new drive outright (stock is usually floating around long after manufacture on a model stops). If you're in that boat, the warranty is useless anyhow.

    23. Re:You're buying an extended warranty by Amouth · · Score: 1

      The other main point i see between consumer drives and enterprise is the behavior. Especially when the drive encounters a bad sector.

      Consumer drive encounters a bad sector, it retries for a long time and then eventual remaps it. In the mean time it has stopped talking to the raid controler and gets dropped from the array as a failed drive.

      Enterprise drive encounters a bad sector, it relays the write fail and bad sector to the raid controller who then remaps and reissues a write command. Drive never becomes unresponsive and never gets dropped from the array.

      In one case you have a degraded raid array and the overhead of a rebuild putting data at risk, on the other you have a log entry/notification of a drive starting to degrade and very limited risk.

      Enterprise drives allow you to manage your storage arrays and handle small failures on your time, consumer drives force you to do it when ever even the smallest errors occur.

      This matters a lot when you get to larger arrays where rebuild times can be in the days and not hours..

      Sure it's just a firmware/behavior difference, but until they allow you to control that on consumer drives, or allow you to flash consumer drives with raid friendly firmwares, it would be unwise to use consumer drives in hardware driven arrays.

      This firm can get away with it because they don't use normal raid striping, they use a mixture of software raid distribution logic (reminding me of something akin to ZFS) where you have better separation and control over how things react to minor failures and behavioral differences.

      But for most people, we use hardware driven arrays, and in that world enterprise drives win over consumer drives.

      --
      '...if only "Jumping to a Conclusion" was an event in the Olympics.'
    24. Re:You're buying an extended warranty by brianwski · · Score: 2

      This is a great point. Five years ago Backblaze started with 1 TByte hard drives. Now we are deploying 4 TByte hard drives. The power consumption is about equal. So there is a moment in time that it is worth buying new 4 TByte drives and migrating data from the 1 TByte drives and throw away the 1 TByte drives JUST TO SAVE MONEY ON ELECTRICITY.

      Our electrical bill is about $45,000 / month right now. There is a reason Google and Yahoo built those massive datacenters up along the hydro electric 3 cent/kWh Oregon/Washington border. And it's all about total cost of ownership, and EVERYTHING is on the table.

    25. Re:You're buying an extended warranty by funwithBSD · · Score: 1

      Any enterprise disk array comes with that level support.

      Granted, only in the case of Hitachi XP are you likely to get the same brand drives in them.

      --
      Never answer an anonymous letter. - Yogi Berra
    26. Re:You're buying an extended warranty by John3 · · Score: 1

      That depends on the manufacturer. We used to sell water heaters in our hardware store and a manufacturer rep was the one who told us the units had little or no difference other than the warranty and label.

      --
      "We make our world significant by the courage of our questions and by the depth of our answers." Carl Sagan
    27. Re:You're buying an extended warranty by bill_mcgonigle · · Score: 1

      What are your usage and environment patterns like? Your results certainly are much better than average, even among the big data center studies!

      --
      My God, it's Full of Source!
      OUTSIDE_IP=$(dig +short my.ip @outsideip.net)
    28. Re:You're buying an extended warranty by gstrickler · · Score: 3, Informative

      I got the warranty info directly from WD's site and spec sheets. RPM is NOT the primary factor in determining seek time, that only affects rotational latency, which is one of at least 4 components of access time, the other three being track seek time, head settling time, and head select time. Seek time is generally the largest of those, rotational latency second largest, and the others are minor by comparison.

      Amount of ECC is not only dependent upon 512/4k (AF) drive, that's one factor, but most "enterprise" drives from most manufacturers have greater ECC and most use lower track densities to allow faster positioning (faster seek). For instance, compare the data sheets for the 7200RPM desktop and Enterprise (Constellation ES) drives from Seagate. Note the "enhanced error correction" and better "non-recoverable read error" rates (which are directly related to ECC recoverablity) on the ES (enterprise) drive, and that's comparing a 512b sector ES drive to a 4K/AF desktop drive.

      As I said, you analysis was generally good, you just missed a the 3 items I noted.

      --
      make imaginary.friends COUNT=100 VISIBLE=false
    29. Re:You're buying an extended warranty by EETech1 · · Score: 1

      Err, you mean house...
      (I live in the basement)

      Fun Story:

      The Condos I used to live in were made from an old lumber mill, so each floor of the building was over 20 feet tall, and the units were then two levels (but occoupied one floor) with a loft above the kitchen for bedrooms, and then the dining room and living room had the full 20 foot ceilings.

      They had a new tenant that bought 1/4 of the 4th floor and had three large units remodeled into one giant palace. He had a guest bedroom with it's own bathroom, and the brand new water heater leaked shortly after it was installed. It wasn't noticed for quite a while because the people who lived directly below them on the third floor were gone for the winter, and the people below them on the second floor were gone for the winter, so the flood made it to the first floor bedroom before being noticed. By that time it had completely destroyed both levels of the third floor unit, and both levels of the second floor unit!

      It was quite a mess!

    30. Re:You're buying an extended warranty by Reziac · · Score: 1

      Good analysis.

      I asked WD how long a lifespan their drives were engineered for, and they told me 5 years. Didn't differentiate among types or models.

      My experience has been that if WDs make it past the first month, they usually last about 5.5 years, but those that go beyond may last indefinitely. (I have some with 11+ years on 'em, 24/7/365.)

      Back in the day I dismantled some dead SCSI drives, and found inside the exact same HD as the IDE variety of the same brand. Difference was in the interface, not the guts.

      --
      ~REZ~ #43301. Who'd fake being me anyway?
    31. Re:You're buying an extended warranty by Guspaz · · Score: 1

      The same guys who did this blog post (BackBlaze) did another on failure rates based on age:

      http://blog.backblaze.com/2013/11/12/how-long-do-disk-drives-last/

      Their basic findings was that the first 18 months has a 5.1% annual failure rate (infant mortality), the following 18 months has a 1.4% annual failure rate (random failures), and 36+ months shows a 11.8% annual failure rate (old age). They had 4 years of data to use.

      If you look at their charts, they're not completely flat/straight lines, but it's surprising how straight they are, and how sudden the inflection points are.

      Using absolute survival figures, roughly (because I'm reading off a graph) 95% survive one year, 92% survive two years, 90% survive 3 years, 78% survive four years, and their extrapolation is that you hit 50% at about 6 years.

    32. Re:You're buying an extended warranty by Reziac · · Score: 1

      Across a broad spectrum of drives (various brands and models) I'd say that's about right with my experience. My own WDs (probably a hundred or so individual drives) have had a little different numbers (I've never seen one fail in the 1-5 year range unless it had damage like being physically whacked around, and only a couple times in the infant stage) but still the same principle -- the three death points are infant, ordinary wear-out (5.5 yrs) or extreme old age.

      --
      ~REZ~ #43301. Who'd fake being me anyway?
    33. Re:You're buying an extended warranty by jp10558 · · Score: 1

      I have to say, I have had several "trailer" propane hot water heaters, and not one has leaked over the years (14 +). There have been various electronic or igniter / burner failures, but no leaking. I can't imagine these are "cream of the crop" water heaters either... I suppose it depends on lots of factors, but we do have hard water so . . .

      --
      Opera, Proxomitron-Grypen,GPG 0x0A1C6EE3
  3. Re:But but but by JudgeFurious · · Score: 2

    But are those "Enterprise SSDs"?

    --
    Appended to the end of comments you post. 120 chars.
  4. Re:Common knowledge by cmseagle · · Score: 3, Informative

    What? There's absolutely difference between 87 octane and 92+ octane. While many high end cars are able to compensate for this difference by sacrificing efficiency, it's certainly not wise to put the lower grade gasoline in a high performance vehicle. Not a good analogy at all.

  5. Re:But but but by Guspaz · · Score: 1

    IMO a good bulk storage array uses spinning rust, with optional SSD caching depending on performance requirements (RAM caching might be good enough depending on use case).

  6. Re:Common knowledge by gstoddart · · Score: 2

    ust a way to separate stupid people from their money. Sort of like "premium" gasoline.

    Depends entirely on your car.

    For many cars, premium/high octane gas does very little. For higher-end cars and sports cars, it can make a huge difference.

    And then on the really high-end there's a reason they make racing fuel (118 octane), because it makes a huge difference for some things.

    A 1996 Buick, not so much. A Porsche or something like that, I bet it makes a huge difference -- both in performance and engine longevity.

    --
    Lost at C:>. Found at C.
  7. Re:But but but by hazeii · · Score: 1

    Absolutely; for large, fast (and short-term) storage we use servers with 6 fast disks in RAID 0, and when that's not enough we use big RAM disks. SSD's have been played with (without any problems) but don't seem to add anything to our particular (admittedly unusual) set-up.

    --
    All your ghosts are just false positives.
  8. Re:But but but by g0bshiTe · · Score: 4, Funny

    Sadly no, they are just Intrepid's SSDs

    --
    I am Bennett Haselton! I am Bennett Haselton!
  9. Re:Common knowledge by ShanghaiBill · · Score: 4, Interesting

    What? There's absolutely difference between 87 octane and 92+ octane.

    For 99% of cars, there is no difference. Unless a car is specifically designed to use a higher compression ratio, there is no benefit whatsoever to a higher octane rating. Besides, you are assuming that the premium gas actually has a higher octane rating. Years ago, it actually cost more to make high octane gas. Today the octane rating can be tweaked with cheap additives. So it is common to just make it all 92, then just use one tanker truck to make the delivery and just fill all the tanks with identical gas.

  10. Re:Common knowledge by alen · · Score: 1

    enterprise drives have this thing called a warranty
    i send a log to HP, and within 4 hours i have a new drive delivered to me. and they all have NCQ while most consumer drives dont

  11. Re:Common knowledge by SJHillman · · Score: 1

    Premium gasoline is different from regular, and some cars do require it to keep working properly. That many people improperly think it's worth the price in their 15 year old Civic isn't the fault of the people selling the gas. That's like saying SSDs aren't worth the money just because some idiot stuck it in a budget system running Vista on a Pentium II.

    Personally, we get enterprise grade drives at work for performance and support reasons more than reliability. As long as the RAID is configured properly, swapping out dead drives doesn't even rank "nuisance" on my list of common tasks.

  12. Google proved this years ago by Anonymous Coward · · Score: 4, Interesting

    Google already published many detailed reports on various issues surrounding the HDD business, proving that the money saved by buying cheaper hard-drives, and using them in data 'defending' situations (replicating data on multiple drives) made far more sense then using so-called 'enterprise' class equipment in complex, expensive configurations. Once again, to the surprise of no alpha, the KISS (keep it simple, stupid) principle wins out in engineering.

    The buzz wordy, mock intellectual, synthetically complex world of 'enterprise' solutions is designed to appeal to the mind of the 'beta', a class of technocrat for whom rote-learning is everything. IT people are mostly of this class, so the 'paraphernalia' and 'jargon' make such people feel 'special'. The fundamentals of Computer Science fly right over the heads of most people involved in computer decision making.

    It shames people to not even understand why the capitalist society works best with mass manufactured items, and that limited run items will always have significant compromises. Make more of an item, and it gets cheaper AND more reliable through necessity of efficiency.

    But only a few days back, in some forum, people were dribbling in ecstasy because some fake enterprise HDD (RED series from Seagate?) was being 'discounted' to only 40% above the cost of the cheapest quality 3TB HDD. Many people gave EXPENSE as the primary reason for buying the vastly inferior Xbox One over the PS4 (in other words they were 'big' individuals because they could afford the more expensive console).

     

    1. Re:Google proved this years ago by jandrese · · Score: 1

      So you're saying that enterprise data architects are big XBox One fans?

      --

      I read the internet for the articles.
    2. Re:Google proved this years ago by Burz · · Score: 1

      It shames people to not even understand why the capitalist society works best with mass manufactured items, and that limited run items will always have significant compromises. Make more of an item, and it gets cheaper AND more reliable through necessity of efficiency.

      Actually, that's consumerism you're referring to, the preferred mode of capitalism these days. And it only produces results for "reliability" in very narrow terms. The commodities in question usually have to be replaced outright more often because repairs of specific components are next-to-impossible. Repair intervention goes down a bit, but the "repair" has been redefined as a process of replacement. The upshot is that consumerism cultivates a disincentive to combine reliability with overall durability (which includes repair-ability)-- ta da! A throw-away culture results that ends up breaking-down the very planet we live on.

      Speaking of game consoles, planned obsolescence figures greatly into this manufacturing miasma as well; Processor architectures are switched between iterations of each product line to induce their customers to buy more new software titles.

  13. Re:Common knowledge by SJHillman · · Score: 1

    "a laptop bouncing around in a purse"

    And I thought my fiancee's purse was huge, but even she can't fit her laptop in with enough room for it to bounce.

  14. Re:But but but by gstoddart · · Score: 1

    Everybody who has anything more than a trivial amount of storage.

    I don't see giant NetApp filers holding hundreds of terabytes being replaced with SSDs any time soon.

    SSDs have their uses, but they're nowhere near cheap enough to replace systems with massive amounts of storage or that rely on RAID.

    --
    Lost at C:>. Found at C.
  15. Re:But but but by SJHillman · · Score: 1

    Better than being Reliant SSDs. I hear they can be accessed remote with prefix code 16309.

  16. Re:But but but by roc97007 · · Score: 1

    ...people who can't afford SSDs?

    --
    Oliver's law of assumed responsibility: If you're seen fixing it, you will be blamed for breaking it.
  17. Re:Common knowledge by UnknowingFool · · Score: 1

    Perhaps you are missing this part:

    Enterprise drives do have one advantage: longer warranties. That’s a benefit only if the higher price you pay for the longer warranty is less that what you expect to spend on replacing the drive.

    Businesses want longer warranties especially these days as computers are being used longer and longer before being replaced. Realistically the first part to fail on a PC will be the hard drive.

    --
    Well, there's spam egg sausage and spam, that's not got much spam in it.
  18. Re:Common knowledge by unitron · · Score: 1

    Premium gasoline is different from regular, and some cars do require it to keep working properly. That many people improperly think it's worth the price in their 15 year old Civic isn't the fault of the people selling the gas. That's like saying SSDs aren't worth the money just because some idiot stuck it in a budget system running Vista on a Pentium II.

    Personally, we get enterprise grade drives at work for performance and support reasons more than reliability. As long as the RAID is configured properly, swapping out dead drives doesn't even rank "nuisance" on my list of common tasks.

    Anyone trying to run Vista on a Pentium II, even without a "capacitor plague" bedeviled motherboard, needs all the help they can get.

    --

    I see even classic Slashdot is now pretty much unusable on dial up anymore.

  19. Re:Common knowledge by brianwski · · Score: 5, Insightful

    Disclaimer: Backblaze engineer here. I don't think all "commercial storage systems" get exactly the same "hammering". Some commercial systems are used to store data quietly for a long time (let's say online backup or shutterfly storage of photos), some commercial systems are hammered constantly (google's homepage search). I reject the concept that "enterprise" or "commercial" is a thing. You MUST look at the specific application. Some consumers use their hard drives quite a bit, some don't. Some corporations are hammering away at their drives, some are not.

  20. Re:Common knowledge by jellomizer · · Score: 1

    That and to be fare, Enterprise drives may have a much higher level of usage then personal drives.

    --
    If something is so important that you feel the need to post it on the internet... It probably isn't that important.
  21. Not only that, by roc97007 · · Score: 1

    But consumer hard drives are so much cheaper that it's not really cost effective anymore to buy Enterprise drives. You may need to replace them more often, but as SATA are hot swappable and everyone is using some variation of RAID these days, one could argue that buying Enterprise drives is an unnecessary expense. In a down economy, that might be significant.

    --
    Oliver's law of assumed responsibility: If you're seen fixing it, you will be blamed for breaking it.
    1. Re:Not only that, by gstoddart · · Score: 4, Informative

      But consumer hard drives are so much cheaper that it's not really cost effective anymore to buy Enterprise drives.

      Do you actually do Enterprise Storage? Because I know people who do.

      At the really high end, the machines automatically call home and report a fault to the vendor. The vendor then dispatches someone to replace the faulty bit within the SLA.

      In my experience, and from what I've been told by people who do this for a living, the Enterprise class drives come with the benefit of a warranty in which the manufacturer is contractually obligated to get you a replacement within a fixed amount of time.

      Anyone doing real enterprise class storage for real mission critical things -- using commercial SATA drives is just not done unless it's cheap/bulk storage. Sure, you pay through the nose to the vendor for that kind of support, but you also have guaranteed service time and availability.

      I just don't see evidence of people who do this at an enterprise scale cheaping out on disks for the important stuff.

      --
      Lost at C:>. Found at C.
    2. Re:Not only that, by jedidiah · · Score: 1

      > At the really high end, the machines automatically call home and report a fault to the vendor.

      Not everyone that does "Enterprise Storage" wants to pay for that kind of pampering. This is true in general and doesn't just apply to storage devices that you think no one else here has ever managed.

      --
      A Pirate and a Puritan look the same on a balance sheet.
    3. Re:Not only that, by houstonbofh · · Score: 1

      But consumer hard drives are so much cheaper that it's not really cost effective anymore to buy Enterprise drives.

      Do you actually do Enterprise Storage? Because I know people who do.

      At the really high end, the machines automatically call home and report a fault to the vendor. The vendor then dispatches someone to replace the faulty bit within the SLA.

      And if you know those people you have also heard the stories about how ugly things got when the new accounting team forgot to pay the service contract, and that one failed drive ended up costing A grand, and took 3 days to replace. (Because you couldn't just get one a Fry's and limp along for a few days...)

      This is why the real big boys are going with commodity stuff.

    4. Re:Not only that, by gstoddart · · Score: 1

      This is true in general and doesn't just apply to storage devices that you think no one else here has ever managed.

      I understand that ... but it all depends on how you define "enterprise".

      Running a NAS box for 100 people versus running big huge storage for an actual 'enterprise' application spanning hundreds of terabytes (and being business critical to a multi-billion dollar company) is a different thing entirely.

      In my experience, the people doing the latter pay for the 'pampering' because the outage is ridiculously expensive to your business and trumps the cost of the support agreement. As in, your company will lose millions of dollars for every hour you have a disruption, so the support contract is considered cheap compared to the consequences of a failure.

      I've certainly known people who say they work on enterprise class systems who would be laughed at by people who run some really large systems. I've known a few people who call what they do 'enterprise', but which I would call 'departmental'. It's all a matter of scale, and where it fits in your business.

      And, at a certain scale, using cheap consumer drives and acting like you've got an enterprise solution is considered a business risk. Which is precisely why on the higher end of this there are such systems and vendors with support contracts and all the pampering.

      I know people who do storage for companies where if the storage was to go offline, production halts until it's fixed. As in, entire plants sitting idle and losing product (and revenue) because they can't track and process it.

      --
      Lost at C:>. Found at C.
    5. Re:Not only that, by gstoddart · · Score: 1

      And if you know those people you have also heard the stories about how ugly things got when the new accounting team forgot to pay the service contract

      LOL, you know, I have never had an outage or problem like that from accountants forgetting to pay the bills.

      Maybe your accountants suck? ;-)

      --
      Lost at C:>. Found at C.
    6. Re:Not only that, by roc97007 · · Score: 3, Interesting

      > Do you actually do Enterprise Storage? Because I know people who do.

      > At the really high end, the machines automatically call home and report a fault to the vendor. The vendor then dispatches someone to replace the faulty bit within the SLA.

      Yes, I deal directly with that, with Big Company and Really Big Company, and I have to say the process doesn't work very well, for many reasons that I won't enumerate here for keep-my-job reasons. In all honesty, we had better uptime and much faster response when we stocked our own spares and hired someone to walk through the machine room daily looking for yellow lights. Sorry, but that has been my experience. After outsourcing storage, the lag from warning light to replacement is significant, with many hilarious hijinks along the way. (My favorite being when they remotely updated the firmware during the same service call as disk replacement and bricked the device.) It's a great example of not getting what you pay for, except the ability to check off managerial line items.

      --
      Oliver's law of assumed responsibility: If you're seen fixing it, you will be blamed for breaking it.
    7. Re:Not only that, by bws111 · · Score: 1

      Never once have I heard of that happening. Do you also keep cheap offices empty somewhere in case your accountants 'forget' to pay the rent or taxes?

      On the other hand, I have seen many cases of people deciding not to buy a service contract because it is 'too expensive', then crying like babies when they have a failure and the vendor says 'too bad'.

    8. Re:Not only that, by roc97007 · · Score: 1

      > At the really high end, the machines automatically call home and report a fault to the vendor.

      Not everyone that does "Enterprise Storage" wants to pay for that kind of pampering. This is true in general and doesn't just apply to storage devices that you think no one else here has ever managed.

      Indeed. Moreover, there are other solutions, some included as a perk with commercial hardware, that do (in my experience) just as good a job at notifying in-house admins, who have much better business context, can make better decisions and respond much MUCH faster. You don't outsource storage support because it's more effective. You outsource storage support in the misguided belief that it's much cheaper [1], and that paying for someone else's generic process is somehow better than your own, more experienced, business-aware process.

      [1] And you will find that it is cheaper. And you will discover that "cheaper" is entirely different from "less expensive".

      --
      Oliver's law of assumed responsibility: If you're seen fixing it, you will be blamed for breaking it.
    9. Re:Not only that, by Hamsterdan · · Score: 1

      There's a firmware difference. Enterprise drives will stop retrying sooner as to not get dropped from the array.

      --
      I've got better things to do tonight than die.
    10. Re:Not only that, by roc97007 · · Score: 1

      There's a firmware difference. Enterprise drives will stop retrying sooner as to not get dropped from the array.

      But doesn't SMART in consumer drives detect retrys?

      --
      Oliver's law of assumed responsibility: If you're seen fixing it, you will be blamed for breaking it.
    11. Re:Not only that, by roc97007 · · Score: 1

      This is true in general and doesn't just apply to storage devices that you think no one else here has ever managed.

      I understand that ... but it all depends on how you define "enterprise".

      Running a NAS box for 100 people versus running big huge storage for an actual 'enterprise' application spanning hundreds of terabytes (and being business critical to a multi-billion dollar company) is a different thing entirely.

      In my experience, the people doing the latter pay for the 'pampering' because the outage is ridiculously expensive to your business and trumps the cost of the support agreement. As in, your company will lose millions of dollars for every hour you have a disruption, so the support contract is considered cheap compared to the consequences of a failure.

      I've certainly known people who say they work on enterprise class systems who would be laughed at by people who run some really large systems. I've known a few people who call what they do 'enterprise', but which I would call 'departmental'. It's all a matter of scale, and where it fits in your business.

      And, at a certain scale, using cheap consumer drives and acting like you've got an enterprise solution is considered a business risk. Which is precisely why on the higher end of this there are such systems and vendors with support contracts and all the pampering.

      I know people who do storage for companies where if the storage was to go offline, production halts until it's fixed. As in, entire plants sitting idle and losing product (and revenue) because they can't track and process it.

      This all looks good on paper, and is a good sell for upper management, but our experience has been ("we" being a 10,000+ employee company that amongst other things sells web services to other companies, having hundreds of terabytes in-house that feeds applications on several different platforms) that premium outsourcing of storage management (with the storage appliances in-house but completely managed by an external company) always, ALWAYS fell short of what we could do in-house in (a) initial response time, (b) time to fix, and (c) overall system uptime. In actual practice, outsourced support has significant lag from issue to response, ("response" in this case being defined -- by me -- as someone actually being on site with the correct part, not just an email saying "we acknowledge that you are having an issue") has no business context (often mislabeling severity despite our best efforts to nail down exactly what is critical and what isn't) and seemingly suffers no consequences for stupid mistakes as long as they are "following the process". For instance, mandatory firmware updates that brick the appliance, resulting in a severity one outage. Or when the tech arrived an hour and a half after the failure (which was still within the service level) with the wrong part.

      I would opine that "enterprise level" storage support serves two purposes: (1) It gives managers the ability to say "we have enterprise class storage management" and (2) when something goes TU, say "it's not our fault". What it is not is an effective replacement for highly motivated, knowledgeable internal support with adequate spares.

      Again, I don't know what your experience has been, but in ours, doing a morning walk through the server room looking for warning lights, adequate alerts on storage appliances, and in-house spares beats any external support we've yet experienced. For in-house appliances, of course. For cloud support, you pretty much have to take whatever the cloud provider gives you. But cloud services (documented extensively here and elsewhere) has its own set of problems.

      --
      Oliver's law of assumed responsibility: If you're seen fixing it, you will be blamed for breaking it.
    12. Re:Not only that, by houstonbofh · · Score: 1

      And if you know those people you have also heard the stories about how ugly things got when the new accounting team forgot to pay the service contract

      LOL, you know, I have never had an outage or problem like that from accountants forgetting to pay the bills.

      Maybe your accountants suck? ;-)

      Actually, "forgot" is the wrong word. "Didn't think was necessary" is more accurate. :) And yes, they did! But it still happens far to often that renewing the support contracts falls by the wayside.

    13. Re:Not only that, by Anubis+IV · · Score: 1

      I just don't see evidence of people who do this at an enterprise scale cheaping out on disks for the important stuff.

      Google does. Though that paper doesn't detail it, what they found was that enterprise-class drives, warrantied or not, were more expensive to use than consumer-class drives being used in larger quantities with extra redundancy. Which is why they use consumer-class drives for all of their major systems.

      Considering Google knows their technology and isn't going to get bamboozled by jargon when there's so much money at stake and they have the ability to simply run the tests themselves, why do you think enterprise-class drives are cheaper to use? To turn your last assertion around a bit, I don't see evidence of people who do this at Google's scale using enterprise-class drives. What I see are a lot of folks in IT and middle management making use of the old "no one ever got fired for choosing X" CYA logic, where X is [IBM|Microsoft|Oracle|some other "enterprise-class" product]. If you choose X and things go south, no one blames you. If you choose Y instead and things go south, you're the fall guy.

      How many of those people you know can attest to the fact that they actually did the tests to determine that the enterprise drives were cheaper in the long-run? My guess: none.

    14. Re:Not only that, by jp10558 · · Score: 1

      I guess I do "departmental" scale things, though we try and use enterprise class hardware when possible to get funding for it. We found the savings in consumer grade stuff was eaten by outages or IT staff time in keeping things running.

      We buy generally discounted Infortrend or IBM hardware, and neither has an option for consumer HDDs so we don't use them. Buying an empty chassis or server and filling with consumer drives plus carriers ourselves also seems to eat any savings, plus makes support more complicated anyway.

      --
      Opera, Proxomitron-Grypen,GPG 0x0A1C6EE3
  22. Not like the 90's by sl4shd0rk · · Score: 1

    Perhaps it's due to the smaller components or faster spindles creating more heat, but I rarely get a few years of service out of a single SATA drive before smartctl starts showing problems or a raid array tossing a drive. Seagate and OCZ have always been awesome about replacing the drive under warranty but still. Seems like those 400 meg IDE drives of yesteryear lasted decades before making any clicks-of-death.

    --
    Join the Slashcott! Feb 10 thru Feb 17!
    1. Re:Not like the 90's by houstonbofh · · Score: 3, Interesting

      You may want to check your environment for heat or dust, or get better power supplies. I can not remember the last drive I have had fail in the warranty period.

    2. Re:Not like the 90's by mlts · · Score: 1

      It seems to come in waves. Sometimes you get the old drives which work forever without issue, only being replaced because their capacity is pointless. Other times, your RAID arrays are constantly in degraded mode because a batch of HDDs are constantly dropping into prefail status, or just deciding to take a dirt nap.

  23. Re:Common knowledge by ppanon · · Score: 1

    Even my old 4-banger (gutless) 1997 Saturn SL1 sees a difference in pickup between 87 and 89 octane fuels when at highway speeds.

    --
    Laissez lire, et laissez danser; ces deux amusements ne feront jamais de mal au monde. - Voltaire
  24. Re:Common knowledge by SJHillman · · Score: 5, Funny

    "Realistically the first part to fail on a PC will be the hard drive."

    Only because the user isn't technically part of the PC.

  25. Re:Common knowledge by SpaceManFlip · · Score: 4, Informative
    Source on the tanker claim?

    Also FYI the octane requirement can be related to timing advance, where a lower-compression turbocharged engine with more advanced timing would need higher octane gas to make longer burns from each spark (higher octane gas burns longer than lower octane gas). The earlier spark sets off a longer-burn time of gas timed to the timing, needing the longer-burn ability of the 92+ octane. An old simple truck with 0 BDC timing would be happy with 87 octane, where a newer engine with 15 BDC timing advance would be better with 92+ octane.

    Fuck this is way off topic from hard drives, sorry. Just needed to fill in some missing info.

    As for hard drives, the more, the better. RAID is for safety now, and SSD's are for speed where we used to have RAID-0. ETC

  26. Re:Common knowledge by mlts · · Score: 1

    For some vehicles, a tuner can have a setting where one needs 92 octane... but the MPG gains are significant enough to offset the higher cost for premium.

    However, this is definitely a YMMV item in the literal sense.

  27. Re:Common knowledge by brianwski · · Score: 1

    If drives fail at 2 percent per year, your warranty should probably not cost you more than 2 percent additional money, right? Otherwise you might as well just stock spare drives and skip the part about including HP. How much does your enterprise drive warranty cost?

  28. Re:Common knowledge by ewibble · · Score: 1

    from the article they are using consumer, and enterprise dives for the same purpose, so comparison is not pointless at all.

  29. Re:Common knowledge by brianwski · · Score: 1

    Are you saying that the enterprise drives last longer? Or just that they are replaced for free when they die at the same or higher rates? If you want to save money, I think the answer is *NOT* buy the warranty (so buy consumer drives) because the warranty costs more than just replacing the failed drives?

  30. Re:Common knowledge by ShanghaiBill · · Score: 1

    Perhaps you are missing this part:

    Enterprise drives do have one advantage: longer warranties...

    Businesses want longer warranties especially these days ...

    The warranties are just more evidence that "enterprise drives" are a scam. Warranties are almost never worth the price you pay for them. If they were, few companies would be foolish enough to offer them.

  31. Warranty isn't the only factor by vhfer · · Score: 5, Informative
    We have hundreds of drives in Coraid SAN shelves. In our first batch of maybe four or five 15-drive shelves, we bought our own drives-- Seagate with 5 year warranties. We had a high initial rate of failure in the first 6 months, followed by a low but steady rate from then until the warranties were up. We had spares, Seagate was good about getting us replacements relatively quickly, were weren't happy, but it was workable.

    All the newer shelves came preloaded with Coraid-approved drives. As I said, there's hundreds of drives involved here, a lot of SATA 1TB and 2TB and some SAS 600GB. I think out of the later drives, we've had two fail. Maybe three.

    Asked about it, Coraid said, yes, the warranty is better on "Enterprise-class" or "RAID-class" drives, but also, the firmware is different. They claim that drives intended for the consumer / SOHO market spend a lot of time retrying marginal reads before declaring an unreadable sector and sparing it. They say that SAN-class drives limit the retry time, because the array controller handles it more efficiently, since it has the big-picture view.

    The also say that the drives are optimized for close-quarters operation, all jammed together in an array, handling vibration and heat build-up slightly differently, and that they have minor differences to keep lubrication from migrating out of the spindle bearing under continuous operation. I don't know but I imagine loss of spindle bearing lube would add vibration and make any but the best reads more marginal.

    I don't know for sure, but we've spent a great deal of US dollars on their products and our experience has borne out the fact that there's a definite difference in arrays.

    As for corporate desktop and/or server use, well, I don't really know. Our servers that have one to four drives were mostly shipped with those drives, so we didn't choose them. I can't tell you if they are enterprise class drives, but I imagine they are, based on the replacement costs. And I know about what some of those costs are, or anyhow I know they were way more than I personally pay for drives for home desktop and server use. I know that because occasionally they fail, and I have to buy new ones.

    1. Re:Warranty isn't the only factor by bill_mcgonigle · · Score: 1

      they have minor differences to keep lubrication from migrating out of the spindle bearing under continuous operation. I don't know but I imagine loss of spindle bearing lube

      Yeah? Where does the lube leak to? If it were into platter space, the drive would instantly die. If it were outside of the drive, we'd see it.

      The Coraid folks seem to know their game, so I'm curious how they think this failure mode works.

      --
      My God, it's Full of Source!
      OUTSIDE_IP=$(dig +short my.ip @outsideip.net)
    2. Re:Warranty isn't the only factor by swb · · Score: 1

      I can believe the firmware issue in SAN systems, especially because I think SANs work with the drives probably more in depth than typical storage environments.

      There was a period of time where we had a ton of drives failing in Equallogic SANs and not long after there was new firmware for the controllers and the drives that made the high rate of failure end.

      What this makes me wonder, though, is when drives "fail" in a lot of storage environments are they really failing, or is there just some communication issue with the drive and its controller chain? I know a lot of times a failed server RAID drive can be pulled and replaced and it will just rebuild as if it was a new drive (in some cases, not ever failing again or at least not for a long time).

    3. Re:Warranty isn't the only factor by tlhIngan · · Score: 1

      Asked about it, Coraid said, yes, the warranty is better on "Enterprise-class" or "RAID-class" drives, but also, the firmware is different. They claim that drives intended for the consumer / SOHO market spend a lot of time retrying marginal reads before declaring an unreadable sector and sparing it. They say that SAN-class drives limit the retry time, because the array controller handles it more efficiently, since it has the big-picture view.

      Yes, the limited retry time is to basically get back to the RAID controller before it fails the entire drive. After all, if a drive takes its own sweet time responding (like regular consumer drives do), then the RAID controller may timeout and declare the drive has been removed.

      But if it's just a bad sector on that drive, well, RAID protects against that - so having it quickly return back with "cannot be read" means the RAID controller can rewrite the bad sector and have it remapped automatically. No need trying to get the data if it can be reconstructed.

      And better to fail a sector than an entire drive - rebuilds are never fun times.

    4. Re:Warranty isn't the only factor by archen · · Score: 1

      You might find http://storagemojo.com/2007/02/26/netapp-weighs-in-on-disks/ interesting. It's not uncommon for a drive to report a fail state, then be brought back and never show issues ever again. See the section on drive resurrection. With the first fail, NetApp will treat it as a soft fail and attempt to bring the drive back online. If that also fails, it's marked as a hard fail requiring replacement. This article is from 2007 and also states "Actual MTBFs (or AFRs) of “enterprise” and “consumer” drives are pretty much the same". This isn't exactly news.

    5. Re:Warranty isn't the only factor by Necroman · · Score: 1

      I spent a short stint working for a SAN company in their drive group. You are definitely correct about the firmware within drives that SAN companies ship with their drives. The primary reasons for custom firmware on SAN harddrives that I remember: disable write-cache, change timeouts/retries, and most important: lock-in.

      There was no way to go from the off-the-shelf version of the firmware to the SAN companies version of the firmware (well, nothing that was public, and that process was very tightly controlled). The SAN could then verify that the drives were running their specific firmware, if they were not, the drive would be rejected.

      --
      Its not what it is, its something else.
  32. Re:But but but by WuphonsReach · · Score: 2

    SSDs have their uses, but they're nowhere near cheap enough to replace systems with massive amounts of storage or that rely on RAID.

    They're getting really close for primary storage and being used in RAID arrays..

    300GB 15k RPM SAS is about $180-$200. An Intel DC S3500 Series SSD (300GB) is around $390. So the price difference of the SSD vs the spinning rust is only about 2x now. And you will probably gain 25x IOPS over that spinning rust.

    Bulk storage using 7200 RPM drives is still the domain of spinning rust and will be for a while.

    --
    Wolde you bothe eate your cake, and have your cake?
  33. Re:Common knowledge by alen · · Score: 1

    once or twice i've had drives fail within a day or two of each other in the same RAID5 array. having a replacement on site FAST can be the difference between drinking beer at night or losing tens of millions of $$$ of data, spending hours restoring it and losing business in the mean time

    that 6TB database i have might take 2 days to restore and in the meantime customers won't be able to access their data

  34. Re:But but but by brianwski · · Score: 1

    At our company the "billing servers" have to be high performance do not have to be very large (a few terabytes) , and we keep trying to justify SSDs but always end up back with Dell drive shelves with 15k rpm old fashion drives for less money. Each time we do the analysis I hope to move over to SSDs, and ONE OF THESE YEARS it will be cheaper to go with SSDs. Just not yet. :-(

  35. Re:Common knowledge by Bob+the+Super+Hamste · · Score: 1

    There are multiple tanks within that gasoline tanker so it isn't just one single ~15,000 gallon tank. Most of those trucks have 4 tanks with 2 or 3 being filled with the 87 octane 1 filled with the premium grade and sometimes one filled with mid grade. Also I haven't seen an invoice from the refinery stating that what was delivered was all the same octane as the prices were broken down by octane. Then again I haven't worked at a gas station in 15 years so practices may have changed but if such a thing is happening they it seems like a perfect case for a state Attorney General to get involved in.

    --
    Time to offend someone
  36. Re:Common knowledge by alen · · Score: 1

    the HP drives are guaranteed to work in our HP servers with RAID controllers. no spending weeks doing money work figuring out why something doesn't work
    we call in and stuff is replaced since everything is HP. no blame game saying its the other manufacturer's fault

  37. Used to design HDD's by loose+electron · · Score: 4, Informative

    No difference between enterprise and home HDD's that I know of.

    As for what "hammering and heavy use " of a drive is?

    The biggest killer of HDD's is something called the CSS test cycle.

    CSS = Contact Start Stop where the drive is booted up, spun up, and then shut down repetitively.

    Generally, a HDD sitting there spinning away is not what kill them off,
    however turning them on-off-on-off a lot is the most abusive thing that you can do.

    I still think WD makes the best quality out there, but that's just my opinion.

    just my 0.02 worth...

    --
    www.effectiveelectrons.com "chips that work" Analog, RF, Mixed Signal
    1. Re:Used to design HDD's by JustNiz · · Score: 1

      >> I still think WD makes the best quality out there, but that's just my opinion.

      Not in my experience. Some while ago I've had several Raptor (10k RPM) drives, they cost a whole lot for their capacity mostly because of their performance, but I also seem to remember they were meant to be enterprise quality.
      None of them lasted more than a year or so. One went down in like 3 months.

    2. Re:Used to design HDD's by paxprobellum · · Score: 1

      So you tested 5 drives to determine how WD is doing with hard drives? Strong work.

    3. Re:Used to design HDD's by jandrese · · Score: 1

      One thing to remember about 10k RPM drives is that they get [b]hot[/b], and being hot kills drives. If you have a fast drive, it [i]needs[/i] active cooling or it will cook itself.

      I had a buddy who was always complaining that hard drives were crap and they always failed way too quickly. He actually used the warranty on his drives regularly it was so bad. One time I was over at his place when he was pulling yet another drive for replacement. He turned his machine off, took off the cover and stopped. After waiting for a bit I asked him what he was doing, and he explained that he had to wait a bit before removing the drive so he didn't get burnt. That was probably an exaggeration, but it was too hot to hold in your hand apparently. The drive was sandwiched in between two other drives in an unventilated bay with big fat ribbon cables behind them blocking any possible airflow. He eventually got a new case that had fans mounted in the front of each drive bay and suddenly his drives started seeing their first birthday.

      --

      I read the internet for the articles.
    4. Re:Used to design HDD's by JustNiz · · Score: 1

      I'm sorry if my not being able to afford to buy a statistically significant number of drives of each model across WD's entire range then test then all before I form an opinion of the company is troubling you, Dork.
      As far as I'm concerned, the inconvenience and hole in my wallet from a perfect 100% failure rate within a year of all the WD drives I bought already speaks clear enough to me at least.

    5. Re:Used to design HDD's by JustNiz · · Score: 1

      They did indeed run slightly hotter than regular drives, but I also did have them in actively cooled/ventilated bays separated with good clearance.

    6. Re:Used to design HDD's by jabuzz · · Score: 1

      Really, so where are the home drives with a SAS interface and DIX/DIF? So I pay extra for enterprise drives because I want my drives dual ported.

      Also when it comes to 2.5" drives I can tell you know the bog standard laptop drive is most definitely not rated for 24x7 operation. So yes you can build a low power home server with one, but don't expect the drive to last more than 18 month unless you fork out for the enterprise rated 2.5" drives which interestingly require a 12VDC supply rail to spin up and are 15mm deep rather than 9.5mm or possibly 12.7mm.

      So I don't know when you used to design HDD's but you are talking rubbish.

    7. Re:Used to design HDD's by loose+electron · · Score: 1

      The test array systems had 128 drives per bay and 8 racks of that.

      That was the US system, the high volume beatup happened in Singapore back then.

      --
      www.effectiveelectrons.com "chips that work" Analog, RF, Mixed Signal
    8. Re:Used to design HDD's by loose+electron · · Score: 1

      So I don't know when you used to design HDD's but you are talking rubbish.

      not talking 2.5 drives - also the dual port devices are just the electronics and not the actual HDA

      historically 2.5 drives are not as cost effective as 3.5 due to the majority were built with 5V only electronics.

      my information is a bit out of date, I got out of drives when I moved out of the bay area.

      Rubbish?

      Eh, WD and Seagate still hit me up to come drink the Koolaid but I am not going back to N CA

      --
      www.effectiveelectrons.com "chips that work" Analog, RF, Mixed Signal
    9. Re:Used to design HDD's by loose+electron · · Score: 1

      Probably the power drive electronics. 10K spindle speed issues are a PITA in the reliability department.

      --
      www.effectiveelectrons.com "chips that work" Analog, RF, Mixed Signal
    10. Re:Used to design HDD's by JustNiz · · Score: 1

      The disks would still spin so unless it was just affecting the rotational speed slightly, it didn't seem that power drive was the problem.

    11. Re:Used to design HDD's by Wolfrider · · Score: 1

      > Generally, a HDD sitting there spinning away is not what kill them off,
      however turning them on-off-on-off a lot is the most abusive thing that you can do.

      --And this is EXACTLY what they should be building/testing consumer-level hard drives to do! I make it a point to buy WD drives anymore, and they mostly last at least 5 years if not more. I R/W scan every sector before putting the drive in use, and spin them down (usually within an hour of idling, but sometimes in half an hour) to save money on my electric bill. And I turn all my PCs and laptops OFF when they're not being used.

      --The drives aren't apparently any worse the wear for it; I don't even put fans on the SATAs like I used to do with IDE drives. And my electric bill is usually less than $65/month. With the savings I get there, buying a replacement drive if one starts failing is actually cheaper in the long run :)

      --
      .
      == WolfriderV6 == I'm willing to admit that *I just might* be wrong... Are you??
  38. Re:Common knowledge by mattmarlowe · · Score: 1

    While consumer drives overall might not have a significantly higher failure rate than enterprise ones, I can think of a few differences:
    a) consumer drives are nearly always 7200rpm for normal models, 5400rpm for green or laptop models which directly influences the number of small random disk operations that can be performed per second and the overall maximum throughput. Enterprise drives typically range from 18000rpm at the very high end to 7200rpm at the absolutely lowest end, with 10K rpm probably the most common for bulk storage and 15000rpm for data intensive settings.
    b) Enterprise drives are usually available for multiple connection types (fiber/SAS/SATA) whereas consumer drives are nearly always SATA only.
    c) For some drive vendors, SMART reporting is much more consistant for enterprise drives. Also, the number of extra sectors on the drive made available for bad blocks to ensure the full capacity of the drive and to remap defective sectors can be significantly higher.
    d) The newest difference between enterprise and consumer drives is that some manufactures are intentionally disabling typical enterprise firmware features on the consumer models, drive commands that are helpful for hardware raid/etc.
    e) Guarenteed repair warranties on enterprise drives are frequently at least 1-2yrs longer than consumer
    f) More attention is usually given to the impact of constant drive usage in the design of enterprise drives than consumer. While the average failure rate for drives in a 2-3yr timeframe may not be that different, I wouldn't be surprised if usage patterns over 5-10yrs resulted in a significant divergence. It's not that unusual for enterprise storage systems with dozens to hundreds of drives being in operation for at least 5 years, and frequently 10 years.

    Also, I'd be curious about temperature variation tolerence. The longer a drive survives, the more likely it is to be exposed at least at some point to a brief period when normal building a/c fails or the computer chassis fans/etc fail....Not a few datacenter drive replacements have been required after datacenters have had power blips that resulted in a/c going offline for 10-20 minutes. This may not be a big deal for modern consumer drives where usage is relatively minimal and the drive is at least partially in low power mode.

  39. Re:Common knowledge by whoever57 · · Score: 1

    Even my old 4-banger (gutless) 1997 Saturn SL1 sees a difference in pickup between 87 and 89 octane fuels when at highway speeds.

    Don't believe you. You know that there is less energy in a gallon of higher-octane fuel than a gallon of lower-octane fuel, right? Higher efficiency and power through increased compression ratio and more advanced timing provides a net benefit to cars that require higher-octane fuel, but no advantage to cars that are not tuned to use the higher-octane fuel.

    --
    The real "Libtards" are the Libertarians!
  40. Re:Common knowledge by brianwski · · Score: 3, Informative

    Our Dell shelves (billing servers and store customer account info) have hot spares already spinning inside the shelves. NetApp Filers do this also. If a drive fails, the storage system begins IMMEDIATELY transitioning to the spare. So I agree with you wholeheartedly there. Backblaze uses RAID6 for the customer backup storage where we group 15 drives into a RAID group with 2 parity drives. So we can lose any 2 drives out of 15 and the data is still 100% intact. I really, REALLY cannot recommend RAID5 to anybody. Having a lone hard drive is fine for some applications (my laptop), and having RAID6 with 2 parity drives is fine for some applications. I cannot imagine why you would have RAID because you care about your uptime, but not care enough to use more than RAID5.

  41. Re:Common knowledge by ewibble · · Score: 3, Insightful

    Consumer drives have this thing called being half the price, keep one spare, what the heck if it breaks go out and buy a new one, in 1 a hour, still faster than 4 hours. What kind of enterprise organization wouldn't have a few hard drives spare just in case a few failed. Send the old one back to replaced, in their own good time.

    I don't see why you would have to pay 100% markup for what is basically insurance, for the manufactures defects.

    Sort of like airline tickets that you can reschedule, more than 2x the price and still subject to availability (last time my company bought one), just buy the non refundable ticket, if your plans change then buy another one, the average cost is going to be less, unless you change your plans a lot, perhaps you need better planning? You also have travel insurance for such things which is not the cost of the plane ticket, and covers other things too.

  42. Re:Common knowledge by gstrickler · · Score: 2

    No, from TFA:

    ... the company's usage of the drives is different, with enterprise drives being used more heavily than their consumer counterparts.

    , so the comparison is indeed pointless (more accurately, it's baseless).

    --
    make imaginary.friends COUNT=100 VISIBLE=false
  43. Re:Common knowledge by UnknowingFool · · Score: 3, Insightful

    Are you saying that the enterprise drives last longer?

    I didn't say that.

    Or just that they are replaced for free when they die at the same or higher rates? If you want to save money, I think the answer is *NOT* buy the warranty (so buy consumer drives) because the warranty costs more than just replacing the failed drives?

    If your company wants to do that, then do it. But I would think that is a hard sell to the IT directors who want service and replacement parts quickly. Here's the scenario:

    1. HD fails
    2. Log ticket with HD company and get replacement drive with little cost
    or
    2. Put in a purchase order for a new drive.

    At some companies, buying a new drive outright is more troublesome/bureaucratic than getting a replacement drive.

    --
    Well, there's spam egg sausage and spam, that's not got much spam in it.
  44. Re:Common knowledge by BitZtream · · Score: 2

    No it doesn't. You utterly fail to understand what the octane rating means. The engine in your saturn would in no way benefit from the higher octane rating. It could in fact run without noticing a problem with a significantly lower octane rating. Octane ratings matter in high compression engines or turbo/supercharged engines, not in econobox.

    --
    Persistent Volume manager for Kubernetes - https://github.com/dwimsey/openshift-pvmanager
  45. Re:Common knowledge by Bob+the+Super+Hamste · · Score: 1

    Sometime those 15 year old civics do benefit from premium if they developed hot spots in the chambers from neglect/abuse. Also refiners like to have the higher grades having higher additive content so running a tankful or premium through them periodically probably cleans out some of the deposits in the engine so it runs more like it did new.

    --
    Time to offend someone
  46. Re:But but but by gstrickler · · Score: 1

    "...a good bulk storage array uses spinning rust,..."

    I don't allow rust in my storage arrays. Aluminum, magnesium, and glass don't rust.

    --
    make imaginary.friends COUNT=100 VISIBLE=false
  47. Re:Common knowledge by larry+bagina · · Score: 1

    I hope not... You do know "purse" is slang for a hooker's honey hole, right?

    --
    Do you even lift?

    These aren't the 'roids you're looking for.

  48. Re:Common knowledge by brianwski · · Score: 1

    It is a common misconception (pushed by the drive manufacturers) that RAID arrays need Enterprise drives. RAID stands for "Redundant Array of ***INEXPENSIVE** Drives". The whole idea is you write a software layer that deals with the failures and limitations of the cheap drives. If your RAID software cannot handle independent drive failures, precisely what value is that layer adding? We have not seen "Enterprise" drives work better in a high vibration environment. It's an old joke but worth repeating: You know how you can tell if a hard drive salesperson/company representative is lying to you? Watch their lips closely, if their lips are moving, they are lying.

  49. Repeat as necessary by WoodstockJeff · · Score: 1

    I wonder how many more slashdot stories will be based upon the same Backblaze story of the "first of its kind" (ignoring Google's older paper) story on hard drive longevity, that doesn't name names?

  50. Re:Common knowledge by houstonbofh · · Score: 1

    Disclaimer: Backblaze engineer here. I don't think all "commercial storage systems" get exactly the same "hammering". Some commercial systems are used to store data quietly for a long time (let's say online backup or shutterfly storage of photos), some commercial systems are hammered constantly (google's homepage search). I reject the concept that "enterprise" or "commercial" is a thing. You MUST look at the specific application. Some consumers use their hard drives quite a bit, some don't. Some corporations are hammering away at their drives, some are not.

    Why is this not +5 already? He is exactly right in that all workloads do not fit neatly into the containers the marketing people seem to think they do.

  51. Re:Common knowledge by geekboybt · · Score: 1

    > AvGas is typically only in the 105-120 range, and it's used in turbine engines with compression levels that would reduce a car's ICE to shrapnel.

    No. Standard avgas is 100LL (100 Octane, low lead). It's just like gasoline from the auto pumps, but the octane level is higher and there's still some lead in it, where the auto industry is fully unleaded. (There are some aircraft that can handle lower-octane mogas, but they're rare.)

    Turbine engines typically use Jet-A, which is a diesel-like, kerosene based fuel.

  52. Re:Common knowledge by UnknowingFool · · Score: 1

    The warranties are just more evidence that "enterprise drives" are a scam. Warranties are almost never worth the price you pay for them. If they were, few companies would be foolish enough to offer them.

    Translation: I personally have never benefitted from a warranty so they are useless to everyone.

    At the many IT departments I have worked, warranties were used extensively. From little things like memory to whole motherboards were replaced without hassle. The only major company I know that uses consumer grade HDs in volume is probably Google and that is only because they have designed their server infrastructure to use massively identical and disposable hardware.

    --
    Well, there's spam egg sausage and spam, that's not got much spam in it.
  53. Re:Common knowledge by brianwski · · Score: 2

    "Enterprise" grade drives are often faster, having better processors and more cache

    The cache is whatever is written on the drive, so a "Enterprise" drive with 32 MB of cache has less than a "Consumer" drive with 64 MB. I don't know what the heck you think the word "Enterprise" gets you in this case?

    drive manufacturers have to listen to server and storage array manufacturers and meet their requirements

    Different storage arrays have different requirements, I hate the idea that people think "Enterprise" magically got all the tradeoffs correct. For example, low power and high responsiveness are BOTH valid goals but probably are at odds. Some Enterprises (like Backblaze and Shutterfly) care deeply about their electrical power bill and the drives aren't the performance bottleneck. Should we buy enterprise drives or not?

  54. Re:Common knowledge by Amouth · · Score: 1

    Source on the tanker claim?

    Also FYI the octane requirement can be related to timing advance, where a lower-compression turbocharged engine with more advanced timing would need higher octane gas to make longer burns from each spark (higher octane gas burns longer than lower octane gas). The earlier spark sets off a longer-burn time of gas timed to the timing, needing the longer-burn ability of the 92+ octane. An old simple truck with 0 BDC timing would be happy with 87 octane, where a newer engine with 15 BDC timing advance would be better with 92+ octane.

    While you are correct your numbers are off.. i haven't seen a car thats less than 10 years old with timing at 0 BDC or retard.. a naturally aspirated 90's miata runs 36 advance, and you can safely take that to 39 advance on 93oct and into the low 40's with 100oct

    --
    '...if only "Jumping to a Conclusion" was an event in the Olympics.'
  55. Re:Common knowledge by glebbudman · · Score: 1

    The drive companies claim that the enterprise drives are designed to work at a higher level of usage. However, at Backblaze we have been running both the 25,000 consumer hard drives and the enterprise drives in this study 24x7.

  56. Re:Common knowledge by Curunir_wolf · · Score: 1

    Let's assume a 10 gallon tank, and $1/gal for 87 and $1.20/gal for 92 (typical price difference in the US). It takes $10 to fill up on 87, $12 on 92. $10 / 250 miles = $0.04 per mile. $12 / 320 miles = $0.0375 per mile. So yes, there is a cost savings, though, very small per mile. You'll typically see some wear and tear (read: maintenance) savings on the engine as well, since there should be less build-up, etc. due to the higher octane.

    Of course, that all assume the GP's numbers are true.

    Well we know that your numbers are not. Good luck finding premium gas at $.20 higher than regular. It's usually more like $.30 - $.40 higher, at least.

    --
    "Somebody has to do something. It's just incredibly pathetic it has to be us."
    --- Jerry Garcia
  57. Re:Common knowledge by glebbudman · · Score: 1

    Yes, many of the vendors require you to use "their" hard drives. For example, at Backblaze, the Dell storage systems we use for for the central servers have "Dell" drives. Realistically, those are simply WD or Seagate drives with a different badge. Regardless, the failure rate of these drives that are "by Dell, for Dell, in a Dell"...still fail more often that plain 'ol consumer drives.

  58. Re:Common knowledge by brianwski · · Score: 2

    I totally agree that "bureaucracy affects IT decisions". In a previous company we sold spam blocking software (we were the good guys) but our customers asked us to provide the software and hardware in a bundle because they had a hard time convincing their management to purchase stand alone computer hardware. So we pre-bought a PC clone, marked it up by a FACTOR OF 4 (for our trouble), put a sticker on the front with our company name and the IT guys happily passed the price on to their managers who happily signed the P.O.

  59. Re:Common knowledge by joe_frisch · · Score: 1

    All correct.

    Everything else being equal, higher compression engines have higher efficiency and higher compression requires higher octane gas. There is an efficiency / cost tradeoff with compression and reuqired octane that resulted in 87 being most common, but 92 octane being used in cars, and 100 octane being standard for almost all aircraft piston engines.

    Turbines and diesels use similar (often identical) fuels that are completely different from gasoline. Diesels are high compression, but rely on the fuel spontaneously igniting when it is injected, as opposed to gas engines that rely on the fuel not igniting util the spark fires. Turbines are fairly low compression and relatively low efficiency, but much better power to weight which makes them better for high power aircraft use.

    Diesels in general are more efficient than spark ignition engines, but (all else being equal) are heavier and more expensive.

    For tons of information read the Taylor, "the internal combustion engine in theory and practice" .

  60. Re:Common knowledge by shmlco · · Score: 1

    At my gas station the mid-grade is also 10% Ethanol. I don't think you can get there just by mixing regular and premium...

    --
    Any sect, cult, or religion will legislate its creed into law if it acquires the political power to do so.
  61. Re:Common knowledge by brianwski · · Score: 4, Interesting

    The only major company I know that uses consumer grade HDs in volume is probably Google

    What qualifies as "major"? :-) This article is about Backblaze, we have 25,000 consumer hard drives, are we "major"?

  62. Power supply by phorm · · Score: 2

    Given the cheap PSU's I've seen in a lot of boxes (and the rate of failure), I'd say in many cases that it's a contest between the drives and the PSU, especially when you get to areas with flakey power.

    1. Re:Power supply by fuzzyfuzzyfungus · · Score: 1

      And, depending on exactly how picky your computers are, and whether you buy oddball SFF machines or not, the PSU is the part that won't be well standardized, and will basically only be available in the correct size, shape, and connector collection either from the vendor or as dodgy aftermarket stock.

      HDDs, at least, while there are super-premium-blessed-with-stickers ones, are something you can quite trivially buy compatible replacements for from just about anyone, at any time.

    2. Re:Power supply by phorm · · Score: 1

      Most of the PC's I've serviced were regular towers, with standard-sized PSU's. Most of the SFF stuff is either with hobbyist or corporate machines. It's pretty sad when a $1500+ Dell Studio PC comes with RAID, a powerful CPU, tons of RAM, and... (IMHO) a crappy, under-powered low-quality PSU.

    3. Re:Power supply by fuzzyfuzzyfungus · · Score: 1

      I was thinking corporate machines. Some of the larger ones do have standard PSUs (possibly with rather eccentric wire bundles); but most of the smaller ones are mechanically total oddballs.

  63. Re:Common knowledge by glebbudman · · Score: 1

    Agree 100% with you. And if you have 100 drives you can buy a mere 5 spares, which temporarily costs you 5% extra vs. the 100% extra that the enterprise drives cost up-front...and both are likely to fail at the same rate.

  64. Re:Common knowledge by glebbudman · · Score: 1

    Exactly - companies make money on "extended warranties"; that's why they offer them (and why many companies push them so hard.) Like insurance, they are doing math to determine a price point where the average failures cost less than the amount they charge. If a single failure is not catastrophic to you (for example, your house burning down), you shouldn't pay for the risk-adjusted extra cost.

  65. Re:Common knowledge by glebbudman · · Score: 1

    Exactly - they come with all those things. However, at Backblaze we run both our 25,000 consumer hard drives and the enterprise drives in RAID arrays, and the consumer drives are run in enclosures that have MORE vibrations => and still the consumer drives performed better from a reliability perspective.

  66. you missed the point spare drive cheaper & fas by raymorris · · Score: 2

    I think you missed his point. With the money you save, buy a spare drive.
    6 drives with enterprise warranty: $1800, 12 hour replacement
    7 drives with consumer warranty: $1300, instant replacement

  67. Re:Common knowledge by lgw · · Score: 3, Insightful

    You can't use a consumer drive in a RAID array if that drive will spend 90 seconds trying to recover a normal read error before sparing the sector out. TLER means "give up almost immediately" on media errors.

    Yes, it's a bit of a scam that you have to buy a high-end drive to get TLER, since it's just a flag in the firmware, but it's still critical ro RAID.

    --
    Socialism: a lie told by totalitarians and believed by fools.
  68. Re:Common knowledge by guruevi · · Score: 1

    Besides that premium gasoline can be required for some high end cars, "enterprise" drives usually have SAS connectors which are required in a lot of environments (eg. multi-host systems).

    Also most enterprise drives have different performance characteristics - for example if a drive read or write fails on a sector, a desktop drive will time out and retry for 10-20 times or more, an enterprise drive will return after 2 or 3 times and report it as unreadable which can make a great difference in performance (waiting for the drive to return with a failure state in 200ms vs 20ms). Usually multiple sectors are damaged and requested so this can easily make the difference between your SAN repeatedly stalling for 1 or 2 seconds at a time or not.

    --
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  69. Re:But but but by guruevi · · Score: 1

    On a good system a single SSD will easily outperform even 6 15k RPM fast disks. I have noticed however that "hardware" RAID controllers (even the expensive 20k external ones) don't have the throughput to handle 6 SSD's (they're powered by like RISC/ARM cores between 250 and 800MHz with DDR2 RAM, simply doesn't have enough IOPS). Direct-attached (using simple SAS controllers and doing it all in software) goes a lot faster.

    --
    Custom electronics and digital signage for your business: www.evcircuits.com
  70. Re:Common knowledge by bill_mcgonigle · · Score: 1

    You can't use a consumer drive in a RAID array if that drive will spend 90 seconds trying to recover a normal read error before sparing the sector out. TLER means "give up almost immediately" on media errors.

    That's only for crummy RAID controllers with no memory to speak of. Use ZFS with simple host adapters - you'll be happier and save a bunch of money.

    SAS IDENTIFY is the only useful feature missing from SATA. Well, full duplex too, but you better be buying $$$ SSD's if you have those concerns, so SAS vs. SATA shouldn't matter that much.
     

    --
    My God, it's Full of Source!
    OUTSIDE_IP=$(dig +short my.ip @outsideip.net)
  71. Re:Common knowledge by RabidReindeer · · Score: 1

    Consumer drives have this thing called being half the price, keep one spare, what the heck if it breaks go out and buy a new one, in 1 a hour, still faster than 4 hours. What kind of enterprise organization wouldn't have a few hard drives spare just in case a few failed.

    The Fortune-sized one I used to work at, alas. And the RAID drives would always blow out while I was on vacation. Then before I got back, another RAID drive would blow, breaking the array. And in-house inventory wouldn't have any spares and the drive in question was no longer available from approved suppliers.

    We weren't just paying for the 7-year warranty, however. We were also paying for the high-performance SCSI interfaces. These systems were doing mainframe-grade work. We even had mainframe tape readers.

  72. Re:Common knowledge by evan.teran · · Score: 2

    I was curious, so I did some math:

    320 miles / 15 gallons = 21.33 MPG
    250 miles / 15 gallons = 16.67 MPG

    320 - 250 = a 70 mile difference in performance.

    At 16.67 MPG, 70 miles equates to about 4.2 extra gallons needed to reach 320 miles. So for that person, using premium is like having an extra 4.2 gallons in his tank.

    In my state, the best prices I could find for 87 and 92 gas were:
    $2.83 for 87 and $3.11 for 92

    $2.83 * 19.2 = $54.34
    $3.11 * 15.0 = $46.65

    So for every 320 miles he drives, he is basically saving $7.69. Not earth shattering, but definitely a win.

  73. There could be so much more by holophrastic · · Score: 1

    That's an unfair scenario. There could be many quality differences between enterprise and consumer drives that simply don't come up in their environment. I know when I make consumer and enterprise-grade objects, of course the consumer-grade objects work -- I don't build carp -- but the enterprise-grade work better. For many values of better. Most often, that better includes things like a wider temperature range, dirtier air, and more frequent and rougher shipping. Even my packaging is wildly different as a result. Better foam, larger boxes. Also interestingly stupid things like additional electrical certifications. And then there are emergency situations like easier repair, in this case data-rescue would be a major feature, as would fire and flood resistance..

  74. This is terrible evidence. by Dputiger · · Score: 1

    The blog post states: "You might object to these numbers because the usage of the drives is different. The enterprise drives are used heavily. The consumer drives are in continual use storing users’ updated files and they are up and running all the time, but the usage is lighter. "

    That invalidates the conclusion they're drawing. You can't put two different types of drives under different workloads and then conclude they fail at the same rate. The fact that other studies have reached similar conclusions (Google published one a few years back) is irrelevant when it comes to evaluating whether or not *this* study has measured what it seeks to measure.

    Consumer drives and enterprise drives may fail at equal rates, but using different workloads doesn't help us reach that conclusion.

  75. Re:Common knowledge by whoever57 · · Score: 2

    Any car with a modern ECU will advance timing until the knock sensor detects detonation

    Doesn't work like that. Knock sensor outputs are used to retard timing. Maximum advance is determined in advance for the engine with recommended fuel. Otherwise a failed knock sensor could quickly result in a destroyed engine.

    Perhaps if OP's engine was suffering from excessive knock due to a fault (excessive carbon build-up, incorrect timing, etc.) then higher octane fuel would make a difference.

    --
    The real "Libtards" are the Libertarians!
  76. Re:Common knowledge by lgw · · Score: 1

    You don't need SAS drives for TLER, just the Enterprise-grade SATA. TLER is just the correct behavior for RAID - if there's a media error on one drive, the right thing to do is immediately read the redundant copy from another drive, and re-write the problem block at the RAID controller level.. 90 seconds of retry is the right thing to do when that's your only copy of the data.

    The SAS/SATA divide in the disks themselves is mostly about IOPS - SAS drives seem targeted for the IOPS-bound market (we don't care how big the drive is, we only care about IOPS per spindle), but SSD is killing that off. SAS RAID is just corporate momentum at this point, as Enterprise-grade SSD (low capacity, high re-write count) is now better across the board than SAS.

    --
    Socialism: a lie told by totalitarians and believed by fools.
  77. Re:Common knowledge by brianwski · · Score: 1

    It all matters what you value - reliability or performance. EITHER ONE is valid for companies, you can't say every "Enterprise" wants drives that error faster and successfully get the data back less often. Backblaze is a company, we value reliability way way WAAAAAAAY over performance. We want the hard drive to take 90 seconds and give us the data - heck, take a full 3 days to get the data back, we'll wait, so will our customers. We have no performance problems at all - customers are extremely happy getting a successful restore FedEx'ed to them in 48 hours (one of the restore options is a $189 3 TByte hard drive sent to you anywhere in the world where you keep the hard drive).

  78. Re:Common knowledge by mcrbids · · Score: 2

    If you think SSDs fail because a part "fails" you lack understanding of how they work.

    SSDs have a property called "write endurance" - their data cells are rated to a specific number of writes. Every time you write, you consume some of the remaining write capacity of the drive. It works like a salt shaker: works find until you run out of salt.

    Enterprise drives can have dozens to hundreds of times the write endurance of a consumer drive. For example, the Intel SSDs we use are rated to withstand 100% of the drive's capacity in writes every 24 hours for many years on end. A consumer drive couldn't do that for more than a few weeks, perhaps a month or two.

    I'd happily pay 2x or 3x the money to get 20x the write endurance.

    --
    I have no problem with your religion until you decide it's reason to deprive others of the truth.
  79. Useless by Hamsterdan · · Score: 2

    Until we see some names, those studies are useless...

    --
    I've got better things to do tonight than die.
  80. Re:Common knowledge by brianwski · · Score: 2

    Backblaze happens to use software RAID6 - standard Debian Linux, we use the built in mdadm tool. Our current pods have 8 GBytes of RAM, so I guess they could theoretically use all of that (and swap) instead of using "crummy RAID controllers with no memory to speak of".

  81. Re:Common knowledge by Curunir_wolf · · Score: 1

    Concerned about cost?!? This will be the same dipshit buying a single $7 pack of cigarettes, and a $2 bottle of Coke, telling you that the cost of $20 a year for premium is too much.

    ... says the mathematically challenged.

    12,000 miles / 30 MPG (generous) * $.40 premium = $160 / year

    That's fine if you're driving a sensitive car that requires or is designed for high octane gas. Otherwise, it's just being an idiot for paying more for something that you don't need.

    --
    "Somebody has to do something. It's just incredibly pathetic it has to be us."
    --- Jerry Garcia
  82. Re:Common knowledge by ttucker · · Score: 1

    the HP drives are guaranteed to work in our HP servers with RAID controllers. no spending weeks doing money work figuring out why something doesn't work we call in and stuff is replaced since everything is HP. no blame game saying its the other manufacturer's fault

    HP makes it hard to use commodity drives because they want to make a $300 markup on each unit... not because SAS is somehow lacking in standardization.

  83. Re:Common knowledge by bill_mcgonigle · · Score: 1

    TLER is just the correct behavior for RAID - if there's a media error on one drive, the right thing to do is immediately read the redundant copy from another drive, and re-write the problem block at the RAID controller level.

    Your RAID doesn't issue simultaneous reads and return whichever one gets in faster? ZFS waits forever - if the driver layer wants to fail a block read at n seconds, it's good with that. Fortunately we can tune our OS's to meet whatever requirements we need.

    --
    My God, it's Full of Source!
    OUTSIDE_IP=$(dig +short my.ip @outsideip.net)
  84. Re:Common knowledge by lgw · · Score: 1

    No, the point is that you get your redundancy from RAID, instead of from the drive trying it's best to pass that track under that head and hope something coherent emerges. Trying to read a damaged sector is less reliable than reading the undamaged redundant copy. It's great that you "value reliability" and all, but it doesn't sound like you've thought it through.

    At any scale the only interesting question is "where are your multiple copies written - those servers aren't all in the same data center, right". Reliability of an individual server is just a cost analysis on replacement costs vs higher-end components, with the inevitable trend of "high end -> commodity -> disposable" over time. Data reliability is properly a measure of the size of the disaster you can survive, and "damage to one sector" is as uninteresting as it gets.

    --
    Socialism: a lie told by totalitarians and believed by fools.
  85. Re:you missed the point spare drive cheaper & by jandrese · · Score: 1

    Plus, you don't have to worry about the replacement drive coming in from a different batch that has 100 fewer sectors on it. You can tell a new RAID admin because he will accept the system's default of "use every sector on the drive" instead of reserving .1% for drive manufacturer rounding shenanigans.

    I don't know, maybe the situation is better today, but if I'm put in charge of a RAID array, I'm always going to shave off a few sectors out of distrust of drive manufacturers.

    --

    I read the internet for the articles.
  86. Re:Common knowledge by selectspec · · Score: 1

    In the business, this is called duty cycle, and there are significant MTBF differences between enterprise quality drives (FC, SAS) and consumer drivers (SATA, NL-SAS) at high duty cycles.

    If you are running a server like a SQL database, an Exchange server, or a Host like ESX or HyperV with a good number of guest vms, then the disks are going to be active much of the time. This high duty cycle will wear down the low end drives over time.

    --

    Someone you trust is one of us.

  87. Re:Common knowledge by jandrese · · Score: 1

    In my experience the first part to fail is usually one of the cheapass fans that are stuffed in most PCs. Most people don't notice though because there's still enough cooling in the box to keep it from dying outright. Of course the hot spot in the box leads to more component failures (especially hard drives, they hate being hot).

    --

    I read the internet for the articles.
  88. Re:Common knowledge by brianwski · · Score: 1

    Enterprise drives typically range from 18000rpm at the very high end...10K rpm probably the most common for bulk storage

    Backblaze pays something like $45,000 / month in our electrical bill. We vastly prefer "green" drives that spin slower and use less electricity. There are many, many "Enterprise" applications in the world that are not bottle necked on spindle speed (like backup and Shutterfly-type big-data-rarely-accessed), those enterprises deserve slower drives. I guess I object to using the word "Enterprise" to describe "Fast" - why not just mark your drive as 15,000 RPM or 7,200 RPM and be done with it? No need to add the pointless label "Enterprise Drive".

    SMART reporting is much more consistent for enterprise drives

    No way. All hard drives do SMART reporting. Sometimes the "bridge" between the processor and the hard drives won't pass the information, so a cheap USB enclosure might be hiding the hard drive SMART stuff from you, but that isn't the hard drive's fault. In fact, we have an expensive Dell drive shelf with an LSI (?) controller that hides our enterprise drive SMART stats from us, very annoying. There is no correlation between "Enterprise" and "SMART reporting".

    some manufactures are intentionally disabling typical enterprise firmware features on the consumer models, drive commands that are helpful for hardware raid

    The whole concept of RAID is that it is a software layer on top of all the cheap drives. RAID doesn't require any interesting instructions. Pretty much needs to write data to an individual drive and read it back later.

    I wouldn't be surprised if usage patterns over 5-10yrs resulted in a significant divergence.

    Time will prove you right or wrong, we plan on updating and releasing these numbers every few years. Stay tuned....

  89. Re:Common knowledge by lgw · · Score: 1

    Depends on how the RAID controllers are configured - what you describe gives better single-IO latency at the cost of fewer IOPS overall, but favoring IOPS is the norm for hardware RAID controllers. While instinctively I want to say "however Oracle does it, do it the opposite way", I can certainly understand that the former use case is important to some (at which point, yeah, no real reason to care about TLER). Sometimes you optimize for latency, sometimes for bandwidth.

    --
    Socialism: a lie told by totalitarians and believed by fools.
  90. Re:Common knowledge by ColdWetDog · · Score: 1

    You can always pour some additive through your tank once in a blue moon. They are just light distillates and a bit of detergent.

    --
    Faster! Faster! Faster would be better!
  91. Re:Common knowledge by ErikTheRed · · Score: 2

    Yeah, no kidding. Back in my younger and less persuasive days, we were on a project where we were forced by PHBs to use consumer drives in an enterprise system (storing and retreiving syslog data in a VERY busy environment). We were literally blowing them out every three months or so until the Powers That Be finally relented and let us put in proper storage (back then that also meant shelling out for a pricy SCSI HBA). I think that the gap has closed somewhat since then, and there are also some interesting options in drives that are purpose-built for things like DVRs and low-volume RAID. Also, back then (I don't know if it's still the case today) enterprise HDDs were tested individually for quality control, whereas consumer HDDs were just randomly sampled from each batch.

    For many enterprise applications, though, the difference in things like seek times and sustained data transfer rate can be substantial in a busy environment.

    --

    Help save the critically endangered Blue Iguana
  92. Re:Common knowledge by brianwski · · Score: 2

    I'd happily pay 2x or 3x the money to get 20x the write endurance.

    That only makes sense if you are hitting the write limits. If the drive dies because the bearings wear out after 5 years of spinning regardless of the number of writes, you have just paid 3x the money and gotten exactly zero benefit.

  93. Re: Common knowledge by nabsltd · · Score: 4, Informative

    Here in Australia, 92 is the standard fuel and 97 is the premium. I can't imagine putting 87 in my car...

    Australia displays the "Research Octane Number" on the pumps, while the US diplays the "Anti-Knock Index", which is:
    ((Research Octane Number) + (Motor Octane Number)) / 2

    Since MON is often 8-10 points lower for the same fuel, this results in 4-5 points lower on the pump display in the US.

  94. Re:Common knowledge by brianwski · · Score: 1

    Trying to read a damaged sector is less reliable than reading the undamaged redundant copy.

    You're thinking about it wrong. You always want the maximum amount of information from every drive, you can choose to use that information however you like, I don't want "Enterprise" drives that won't try hard to get every last bit.

    Here is an example: We have had problems reassembling / resyncing RAID arrays because one stubborn drive pops out and fails too easily (we run two parity drives - so if you are already down 2 drives a 3rd stubborn drive is a bummer). If the drive would just stay in and try harder, we could get through that particular operation. Backblaze then adds it's own end-to-end SHA-1 on every file - trust us, we'll absolutely know for certain whether or not we recovered the file accurately or not from that particular RAID array or not. But until we reassemble the RAID array and get the file system back online, we can't even check what we are holding. Fighting with it costs us IT time. Again-> we have no performance problems at all. I know this is hard for some organizations to grasp when you never seem to have enough IOPS. But the nature of online backup is not like the nature of your billing or account info database.

  95. Re:Common knowledge by nabsltd · · Score: 1

    For example, the Intel SSDs we use are rated to withstand 100% of the drive's capacity in writes every 24 hours for many years on end. A consumer drive couldn't do that for more than a few weeks, perhaps a month or two.

    Every drive tested here has handled over 1000x capacity of writes, which is around 3 years at your benchmark of 100% capacity per day. Every one of those drives is a consumer drive. Some are showing signs of eventually failing, but none has lost one byte of data.

    In real-world usage, that means consumer SSDs are easily good for 10 years before write endurance becomes a problem.

  96. Hmm, I could be wrong by John+Pfeiffer · · Score: 1

    I always assumed that Enterprise HDDs were the same as consumer ones, they just got binned differently after passing through tighter QC scrutiny or more arduous burn-in testing or something.

    Either way, it's not that surprising... I mean, a drive either fails within the first several months, or runs fine until something inside's well past its MTBF. Right?

    So within the first three years, we're basically talking about the near end of the curve. It's not until after 3+ years that normal HDDs start to really show their age, in my experience.

    --

    Friend: "The NIC is misconfigured..." Me: "No prob, I'll just telnet in and fix it." *Silence*
  97. Re:Common knowledge by mcgrew · · Score: 1

    Christ, dude, you're dangerously wrong and I have no idea how you got modded up. There certainly IS a difference -- run high octaine gasoline in a (normal) low compression engine and you'll ruin your exhaust valves, because higher octane burns slower and your valves will get burned. For the same reason, run regular in your high compression engine and unless you detune it, it will ruin the pistons from dieseling ("spark knock").

    Use the correct gasoline for your engine, or risk expensive repairs.

    You're even more wrong about the price of the extra octane. Lead is dirt cheap (or was before they found out how hazardous it is). If what they're using now was cheaper they'd have used it instead of lead; lead was used because it's cheap.. It costs a lot more to raise octane with the newer chemicals.

  98. It's happened to me with 3TB drives. Citation? by raymorris · · Score: 1

    That's happened to me recently, with multi-TB drives. The last time I bought drives for an existing RAID array I checked the sector count and found that the the drive I was looking at buying had MORE sectors than the drives already in the array. That wasn't a problem, but it shows that "equal" sized drives aren't necessarily equal. Do you have a citation or some good search terms to find out about this supposed standardization? I'd love to read anything that might give some information about which manufacturers, if any, have actually standardized.

    It's been said that some drives (enterprise drives?) have more spare sectors reserved. Given that that number of sectors per platter is a physical attribute they can't readily adjust, it seems that reserving more sectors would leave fewer visible sectors.

  99. Scaling problems... by MetricT · · Score: 1

    I manage a couple of petabytes worth of disks (consumer, not enterprise) for the HPC center at Vanderbilt University, and they get absolutely hammered by CMS-HI users 24/7/365. At scale, you will daily see problems that you would never even think of.

    The firmware on consumer hard drives is often crap. Very few of them support TLER, we have ~400's drives (Seagates) that needed a firmware fix to prevent sudden death but the fix wouldn't work en bulk over the SAS controller so we had to yank/flash/replace/repeat, and drives will occasionally lock up hard and require a power-cycle.

    Don't believe for a second that Linux doesn't need a defrag utility. We were mystified by a sudden influx of permanent drive *slot* failures. After *much* investigation, it turns out that our users were filling them 100% full, erasing 5%, refilling, erasing 5%, etc, until the average file (~100 MB) had thousands of extents. The vibration from the head frantically scanning the disk to read the file was enough to cause the SATA connector to destroy the connector on the backplane (Supermicro chassis, would *NOT* buy again, Chenbro is the way...) We wrote a simple defrag script that simply copied the worst files to a different location and then move them back.

    RAID5 isn't nearly sufficient at this point because you will eventually have two or more simultaneous failures just due to the number of disks. We wrote our own filesystem to offer Reed-Solomon-6+3 redundancy.

    I'd love to know if you guys have any similar "WTH" horror stories.

  100. Re:Common knowledge by lgw · · Score: 1

    We have had problems reassembling / resyncing RAID arrays because one stubborn drive pops out and fails too easily (we run two parity drives - so if you are already down 2 drives a 3rd stubborn drive is a bummer). If the drive would just stay in and try harder,

    IMO that drive should get shredded at the first sign of trouble (ideally, you'd be getting SMART alerts pre-fail at least some of the time). But of course it's very common for multiple drives in an array to fail within a short time window, due to shared environmental problems. I'd call 2 drives failure in a short window a signal that it's time to replace the server and re-sync its data to the other copies.

    But until we reassemble the RAID array and get the file system back online, we can't even check what we are holding

    Except for the synchronous copy on the other server(s), right? And the async off-site copies for any data that you've had for a little while?

    --
    Socialism: a lie told by totalitarians and believed by fools.
  101. Warranty by DrYak · · Score: 1

    Only because the user isn't technically part of the PC.

    Also the user isn't under warranty.

    (that might explain because most of them are crap)

    Stupid planned obsolescence. We should complain to the manufacturer.

    --
    "Sufficiently advanced satire is indistinguishable from reality." - [Tips: 1DrYakQDKCQ6y52z6QbnkxHXAocMZJE61o ]
  102. Re:Common knowledge by Iniamyen · · Score: 2

    Turbo charged cars and supercharged cars both have a higher compression ratio than naturally aspirated cars.

    Wrong; compression ratio is a function of the geometry of the piston/combustion chamber only. In practice, it is actually usually the opposite - a similar engine that is turbo/super-charged will have a lower compression ratio than its NA counterpart, specifically because the forced induction requires less compression ratio to get the same power.

  103. Re:Common knowledge by ShanghaiBill · · Score: 2

    Even my old 4-banger (gutless) 1997 Saturn SL1 sees a difference in pickup between 87 and 89 octane fuels when at highway speeds.

    You are deluding yourself. Unless your car uses high or variable compression (it doesn't), there is no benefit whatsoever to higher octane gasoline.

  104. Re:Common knowledge by ShanghaiBill · · Score: 1

    In the business, this is called duty cycle, and there are significant MTBF differences between enterprise quality drives (FC, SAS) and consumer drivers (SATA, NL-SAS) at high duty cycles.

    No there isn't. This article was just more confirmation that there is NO difference between "enterprise" and "consumer" other than the price. Plenty of other people have looked at the data and reached the same conclusion. Also: the MTBF number on the side of the box has no connection to reality. It is just a number made up by the marketing department.

  105. Re:Common knowledge by pwizard2 · · Score: 1

    I haven't seen regular for $2.xx since the early 2000s. The last few years, I haven't seen it under $3.xx more than once and that was only for a day or two.

    --
    "It is a denial of justice not to stretch out a helping hand to the fallen; that is the common right of humanity."
  106. Re:Common knowledge by nester · · Score: 1

    You're wrong. There are still stations with midgrade tanks and fuel terminals still blend midgrade for loading.

  107. Re:Common knowledge by fnj · · Score: 3, Insightful

    What the heck? The error retry and sector sparing are within the drive itself. ZFS doesn't even see this. What ZFS can see is a drive not responding for 90 seconds after a write command, and ZFS or the driver below the ZFS level does not like this. There is real danger of multiple drives being kicked out of the storage pool quickly and the whole pool failing, when proper drive behavior lets the pool continue undegraded even in the face of bad sectoirs on multiple disks.

    There are plenty of consumer drives that can be set to the same TLER (time limited error control) behavior as enterprise drives, though.

    Right on the money about using ZFS, though. I will never understand losers using old fashioned expensive caching RAID controllers when ZFS on dumb SATA/SAS ports is far superior in every way. Many or most of them are Windows losers, of course.

  108. Re:Common knowledge by mysidia · · Score: 1

    , so the comparison is indeed pointless (more accurately, it's baseless).

    It's not totally pointless, but the claims made don't seem to be warranted.

    It doesn't pass as a scientific study: and relying on the supposed result could be hazardous, both to your data, and to your job.

    If Enterprise drives aren't any better: then why is Backblaze using them? Do they plan to retire all Enterprise and nearline drives from all manufacturers, and switch to consumer drivers, based on the results of their limited dataset?

    Perhaps they would like to do a comparative study of the effects on robustness, reliability, and performance; of their storage systems, disk drives, and applications -- during and after completing that complete media rotation out of Enterprise disk drives; including how and if disk longevity, failure rates, etc, seem to change on an Array-by-Array basis.

    Now... THAT if done carefully, could provide some meaningful data

  109. Re:Common knowledge by mysidia · · Score: 1

    Did you consider; that the Dell drives may be self-failing due to special firmware?

    Whereas; the same drive mechanics in a software RAID, without the special array controller and drive firmware --- would still be "failing", but the failure could be undetected longer.

    In other words --- a portion of the consumer level drives are failing, but due to the absence of array scrubbing, and special drive firmware the failure, and potentially many bad sectors exist but have gone undetected, and a fair portion of the consumer drives may be ecking out silent data corruption, unreliable performance, or worse.

    In some cases; the drive appears to be working, but the undetected failure could be picked up by a full read/write test.

  110. Aerial density and constant vibration by Burz · · Score: 1

    These 2 factors combine to kill modern drives, IMHO. The increased density makes the drive work harder to combat vibration.

    HD bays and mounts ought to come with more carefully engineered dampening.

  111. Nearline SAS by kroby · · Score: 1

    The major difference in "enterprise" NL-SAS drives versus consumer SATA drives is the native SAS command set making the drives more efficient and more compatible with RAID controllers and technologies like storage pools in Server 2012. Step up to true 10K and 15K SAS drives and you get significantly higher IOPS, slower than SSD but less expensive per GB.

  112. Re:Common knowledge by snsh · · Score: 1

    Virtualization is perhaps the biggest driver in failure rates of enterprise drives. When you have several VM's competing for access on the same spindle, you're bound to have a lot more drive wear than an HDD in an laptop running not much more than a web browser.

  113. It's TLER -- Re:Warranty isn't the only factor by flatulus · · Score: 1

    "... but also, the firmware is different. They claim that drives intended for the consumer / SOHO market spend a lot of time retrying marginal reads before declaring an unreadable sector and sparing it. They say that SAN-class drives limit the retry time, because the array controller handles it more efficiently, since it has the big-picture view."

    What you are describing is known as TLER or "Time Limited Error Recovery" (the Western Digital name for it, at least). See TLER

  114. Re:Common knowledge by thegarbz · · Score: 1

    For 99% of cars, there is no difference. Unless a car is specifically designed to use a higher compression ratio, there is no benefit whatsoever to a higher octane rating.

    False. Putting aside differences in additives between the premium and lower grade fuels such as cleaning agents and oxygenates, premium fuel has a different calorific value to standard unleaded leading to greater fuel economy, all other conditions staying the same. This isn't intentional, it's more of a side effect of the inability to get higher octane ratings without sacrificing trading off some of the specifications which can be met with lower quality fuels. I.e. if you blend in more Alkylate and Reformate to get your higher octane rating you're likely to well exceed the HCV and RVP specs as there's no other high octane products you can blend in which have lower RVP and can bring you closer to the spec. This is called "give-away" in the oil industry.

    And putting all that aside your idea that a car will experience no difference assumes a perfectly working car as per factory spec designed for that fuel. A lot of cars even with lower compression ratios will start suffering when their engine is wearing out leading to poor combustion and light knocking in which case Premium fuels offer an even greater advantage.

    Besides, you are assuming that the premium gas actually has a higher octane rating. Years ago, it actually cost more to make high octane gas. Today the octane rating can be tweaked with cheap additives. So it is common to just make it all 92, then just use one tanker truck to make the delivery and just fill all the tanks with identical gas.

    Could not be more False. It is illegal in most countries to measure fuels after additives are added. A premium fuel must stand on it's own ground and pass the specs, THEN permitted additives may be added to certain fuels. But then maybe you and I aren't classing "additives" the same. I.e. Tetraethyl-Lead is listed as a (former) "additive" on wikipedia. So is "tolulene". Neither of these are "additives", they are just blend stocks that gets mixed in fuel, and that still makes your argument invalid since they are expensive -products of oil refining and anything but cheap.

    Disclosure: I work in a refinery.

  115. Re:Common knowledge by thegarbz · · Score: 1

    Also I haven't seen an invoice from the refinery stating that what was delivered was all the same octane

    That's because the GP doesn't have a clue. Fuel needs to meet specs for sale before they leave the refinery. In some cases additives are added at the terminal but in those cases they need to be sent off for the lab again before they are legally allowed to be sold as a fuel. Bottom line is if it's on a tanker to a retail site, it meets all the required and very stringent specs for that fuel.

    Custody transfer is an incredibly strict process.

  116. Re:Common knowledge by Guy+Harris · · Score: 1

    I'd happily pay 2x or 3x the money to get 20x the write endurance.

    That only makes sense if you are hitting the write limits. If the drive dies because the bearings wear out after 5 years of spinning regardless of the number of writes, you have just paid 3x the money and gotten exactly zero benefit.

    The poster to whom you responded said "SSDs have a property called "write endurance" - their data cells are rated to a specific number of writes. Every time you write, you consume some of the remaining write capacity of the drive. It works like a salt shaker: works find until you run out of salt.", which suggests he's talking about SSDs here, not HDDs. SSDs don't have spinning parts (well, other than the electrons, protons, and neutrons of which they're made :-)), and don't have bearings.

  117. Re:Common knowledge by Antonovich · · Score: 1

    Fuck this is way off topic from hard drives, sorry. Just needed to fill in some missing info.

    Dude, there's no such thing as off-topic on /. Remotely interesting is perfectly sufficient.

  118. What about URE rate? by fellip_nectar · · Score: 1

    10^14 on consumer drives vs 10^15 on enterprise drives.

    --
    Worst. Signature. Ever.
  119. Re:Common knowledge by jbo5112 · · Score: 1

    Won't it wear down any drive over time?

    Either way, Google uses consumer grade drives. If there is a difference, it cannot be significant enough to justify the higher cost.

  120. Re:Common knowledge by pnutjam · · Score: 1

    $2.96 on my way to work this morning.

  121. It wasn't just a scam by the manurfacturers by whitroth · · Score: 1

    There really is a difference. However... that difference is in the firmware, and that's where the manufacturers were scamming.

    There is a thing called TLER - time to recover from errors. That is, if the drive is trying to write or read from a block, and it finds a problem, it goes to write to another block, or uses error recovery to read. For servers, they really want the time that the drive keeps trying to be under seven seconds. The consumer drives could be adjusted using software like hdparm.

    Then around '09, and apparently starting with WD, they made a change to the firmware, and you could no longer change that variable. Servers scream and gag and give up, and tell you the drive's dying, when instead of spending under seven seconds, the drive keeps trying for ->over two minutes-. Everything you read says do *NOT* use those for RAID, either.

    The server grade drives are very much *not* into spinning down, and they have that short TLER.

    This is why, around here, we're ecstatic at the new WD Red drives, that are "targeted towards NAS"; the reality is that they've got TLER set to seven seconds. And, where the server grade drives are two to three times the price of consumer grade drives, or higher (some sources are a *lot* higher), the Reds are 1.33% of consumer grade drives.

    Reliability: we have some of everything, and have not noticed a real difference in reliability. And our drives get used a *lot*.

                          mark

  122. Re:Common knowledge by WuphonsReach · · Score: 1

    The other thing to look for in enterprise SSDs is the user of "super-caps" (large capacitors), these provide enough charge that the SSD can power down gracefully if the power is cut. Such as flushing any buffers, making sure the sector mapping table is updated, or whatever other metadata they need to track.

    --
    Wolde you bothe eate your cake, and have your cake?
  123. Re:Common knowledge by Reziac · · Score: 1

    It makes a helluva difference when my truck is hauling a 14,000 pound load in hilly country.

    --
    ~REZ~ #43301. Who'd fake being me anyway?
  124. Re:It's happened to me with 3TB drives. Citation? by WuphonsReach · · Score: 1

    A safe rule of thumb that I've used over the years is to only allocate 99% of the drive size when putting together the array. This is a bit easier with Software RAID and mdadm under Linux.

    You might even be safe at 99.5% or 99.9%, but the latter is probably a bit risky.

    --
    Wolde you bothe eate your cake, and have your cake?
  125. Re:Common knowledge by WuphonsReach · · Score: 1

    We're switching over to putting the VMs on top of enterprise SSDs for just that reason. Even 15k SAS drives don't have the IOPS to deal with the demands of lots of small VMs that all assume they are running on dedicated hardware.

    Price difference between enterprise SSD and 15k SAS drives is about 2.0-2.5x $/GB. So it's more expensive, but not an order-of-magnitude more expensive. And the gap keeps narrowing.

    --
    Wolde you bothe eate your cake, and have your cake?
  126. Re:Common knowledge by brianwski · · Score: 1

    I'm not sure what you mean by "turnover"? If you are asking how many customers we have, I apologize but I'm not allowed to release that number (not my fault, I would post it on our homepage with a live number if they let me!)

    But I was mostly joking, I think by "major" UnknowingFool meant the largest 4 or 5 companies on earth like Google, Facebook, Apple, Microsoft and maybe Yahoo. I assure you that Backblaze is in no danger of displacing any of the members of that list. :-)

  127. Re:Common knowledge by brianwski · · Score: 2

    very common for multiple drives in an array to fail within a short time window, due to shared environmental problems

    Exactly. We had one interesting incident where in the middle of the night, 3 pods right next to each other in a rack all went berserk and all their RAID fell apart. That's 135 drives all at once (3 pods each with 45 hard drives). We reassembled them all, and the VERY NEXT NIGHT at the same time it happened again. We moved all three servers to different ends of the datacenter -> and finally figured out which server was causing the problems. The fan bearings on a fan were going bad, and when the fan came on it vibrated the entire cabinet. We have "nightly cleanup" jobs that run to verify data integrity and delete files we no longer want, this was enough load to cause the CPU to heat up enough to trigger the bad fan.

  128. Re:Common knowledge / auto analogy trifecta by vandamme · · Score: 1

    Yes, but there's no difference between Cadillac parts and Chevy parts, except the price.

  129. Re:Common knowledge by ppanon · · Score: 1

    And yet over multiple trips with my Saturn SL1 between Vancouver and Seattle with a loaded car (4 passengers), I have found much better acceleration responsiveness to the application of gas at highway speeds with 89 octane vs. 87. Now maybe it's the car computer that's monitoring and interpreting the octane level as a signal that fuel economy is less of a concern and changing how it runs the engine in response to the gas pedal. But the behaviour was sufficiently noticeable and repeatable that while I use 87 octane during regular city driving, I will fill up with 89 octane on those occasions when I'm going on a long highway trip.

    --
    Laissez lire, et laissez danser; ces deux amusements ne feront jamais de mal au monde. - Voltaire
  130. Re:Common knowledge by toddestan · · Score: 1

    The other thing that can happen in old engines is you'll get carbon buildups which can increase pressure in the cylinder and reduce your fuel economy, not to mention pinging and knocking. The 'easy' solution (as opposed to tearing the engine apart) is to just use higher octane gas which will make that problem go away, at least for a while. However, the higher octane gas can also cause the carbon to build up faster, so while it can alleviate the side-effects, it can also make the root problem worse in the long run. But for an old beater car that may not matter.

  131. Re:Common knowledge by metaforest · · Score: 1

    From personal experience: Running 87 Octane my 1984 13B RX-7 got 20 MPG and had great responsiveness when needed. Running 92, 92+ octane it lagged. It also only got 17 MPG... Maybe tuning could have been changed to bring it back up... but why incur additional costs for no benefit. Unless you have an abnormally high compression ratio that requires high octane fuel, 'premium' is a waste of money.

  132. Re:Common knowledge by ppanon · · Score: 1

    I noticed this while the car was still less than 10 years old (closer to 5 actually). And even though it's now close to 17 years old, its mileage is very low for the car's age and it's been well maintained over that time. It's far from a beater.

    --
    Laissez lire, et laissez danser; ces deux amusements ne feront jamais de mal au monde. - Voltaire
  133. Re:Common knowledge by Herve5 · · Score: 1

    Well, I did try it when they were launched, 10+ years ago here in Europe.
    The difference was, my ordinary VW car ran longer with higher octane, and in my actual test, over months, on the same average daily commutes, things was about equilibrate: go refill less often but paying a bit more each time -at the time of my test that was indeed equivalent.

    I kept on with lower octane (refilling slightly more often) because I feared high-octane prices would raise faster. But I'm not even sure this happened, indeed.

    Maybe I need another test...

    --
    Herve S.