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Comcast CEO Brian Roberts Opens Mouth, Inserts Foot

lpress (707742) writes "At a recent conference, Comcast CEO Brian Roberts rationalized charging Netflix to deliver content by comparing Comcast to the Post Office, saying that Netflix pays to mail DVDs to its customers but now expects to be able to deliver the same content over the internet for free. He forgot to mention that the Post Office does not charge recipients for those DVDs. The underlying issue in this debate is who will invest in the Internet infrastructure that we badly need? Comcast has a disincentive to invest because, if things bog down, people will blame content providers like Netflix and the ISP will be able to charge the content provider for adequate service. If ISPs have insufficient incentive to invest in infrastructure, who will? Google? Telephone companies? Government (at all levels)? Premises owners?"

343 comments

  1. He also forgot to mention... by Anonymous Coward · · Score: 5, Insightful

    That everyone has to pay for access to the Internet, including Netflix. They've already paid, but Comcast arbitrarily expects them to pay even more just because their own customers want to use Netflix, which makes zero fucking sense.

    1. Re:He also forgot to mention... by cbiltcliffe · · Score: 5, Insightful

      What's more, his analogy actually supports Comcast NOT charging Netflix, rather than the other way around.
      Being a Canadian resident, if I want to send a letter to someone in Canada, I pay Canada Post to deliver it.
      If, on the other hand, I want to send a letter to someone in a different country, say, the USA, or England, I pay Canada Post to deliver it. I do not have to pay the United States Postal Service or Royal Mail to deliver my letter sent from Canada.

      In this analogy, countries and regional postal services are equivalent to ISPs. If I want to send a network packet (letter) to someone on a different ISP (in a different country), I pay my local ISP (postal service) to deliver it. Any ISP (country) beyond that is not my responsibility.

      --
      "City hall" in German is "Rathaus" Kinda explains a few things......
    2. Re:He also forgot to mention... by Anonymous Coward · · Score: 0, Informative

      actually you do pay the foreign carriers, it's in the postage you have to buy for the letter.

      You just don't get a detailed bill for it.

    3. Re: He also forgot to mention... by Anonymous Coward · · Score: 1, Funny

      Whooosh

    4. Re:He also forgot to mention... by flappinbooger · · Score: 0

      That everyone has to pay for access to the Internet, including Netflix. They've already paid, but Comcast arbitrarily expects them to pay even more just because their own customers want to use Netflix, which makes zero fucking sense.

      It does on Comcast.

      Comcast, not even once.

      --
      Flappinbooger isn't my real name
    5. Re:He also forgot to mention... by bhcompy · · Score: 1, Informative

      Err, thier customers get to use Netflix already by having the internet. The problem was that Netflix didn't give a shit about some customers because they paid the lowest bidder to be their bandwidth host. When my company was worried about delivering video game services where latency is paramount, we asked ourselves which datacenters have connections to which backbones so that we can choose the appropriate one, because we cared about delivering our product to our customers with the lowest latency possible. Comcast may be assholes, but they're not necessarily in the wrong position here.

    6. Re:He also forgot to mention... by Anonymous Coward · · Score: 5, Informative

      I think you have this wrong unless I'm not understanding correctly what you mean.

      If this was the case for you with your video game services then you already buying into some good data centers into the backbone and then later on some ISP's backbone link is congested they would then charge you extra to deliver your service to their customers even though you've already paid to be in the internet backbone in your data centers! It's ridiculous that any ISP thinks this is reasonable.
      I've paid for my bandwidth, the service (Netflix in this case/your video game service) has paid for their bandwidth now Comcast is double dipping because it knows it can since it has a monopoly.

      Have any ISP in any other country try this if there is competition I bet you they will not last long.

    7. Re:He also forgot to mention... by Anonymous Coward · · Score: 5, Informative

      The problem was that Netflix didn't give a shit about some customers because they paid the lowest bidder to be their bandwidth host.

      Concern with network issues is why Netflix has offered CDN appliances at no cost for more than two years to ISPs. Comcast chose to refuse Netflix's offer to colo within their own DCs on their own internal network, which would have reduced latency and bandwidth costs to nothing. I tend to believe that Comcast is more concerned with Netflix's effect on their own content offerings, and pushing the additional costs to Netflix has the additional benefit of making *them* take the PR hit for any price increases that result.

    8. Re:He also forgot to mention... by nurb432 · · Score: 4, Insightful

      What's more, his analogy actually supports Comcast NOT charging Netflix, rather than the other way around.

      Which in my case, i do. I pay Comcast a monthly 'delivery fee'. what is delivered is of no business to them, just like the post office.

      --
      ---- Booth was a patriot ----
    9. Re:He also forgot to mention... by Anonymous Coward · · Score: 5, Insightful

      If that were true, then Comcast wouldn't have a complaint about network congestion - it wouldn't happen.

      Any congestion would only occur at the Netflix connection point. Thus, once again, Comcast doesn't have a problem.

      If the congestion occurs at the COMCAST connection to the backbone, then COMCAST has a problem. Not Netflix. If Comcast wants to service their customers, they need to upgrade THEIR connection to the backbone - not force Netflix to pay a bribe to Comcast to NOT IMPOSE CONGESTION. This is commonly known as "extortion".

    10. Re: He also forgot to mention... by Anonymous Coward · · Score: 0, Informative

      The whoosh is on you, I think. He is right and the original post, though marked insightful, is wrong. The analogy does not work at all.

    11. Re: He also forgot to mention... by poptix · · Score: 5, Insightful

      You're missing the fact that Netflix is in all of those data centers. The problem is that Comcast is intentionally degrading their peering in those data centers meet-me rooms in an attempt to get more direct customers.

      Furthermore, if you're large enough Netflix will actually supply servers that you can plug into your network to provide the top x percentile of content -- for free.

      This is purely a Comcast wants more money and hates video competition issue.

      --
      Just because you disagree doesn't mean it's not true.
    12. Re:He also forgot to mention... by Anonymous Coward · · Score: 3, Interesting

      It's especially bad to sound elitist when you're wrong, but I'm sure that won't stop you the next time either.

    13. Re:He also forgot to mention... by fermion · · Score: 1, Insightful
      He forgot to mention that the Post Office does not charge recipients for those DVDs

      No, Netflix negotiates with the Post office for a fixed fee, and the customer pays that fee both ways. Do you live in a country were private firms magically get money to pay for services they provide, or do most people live in the real world where the customer pays for services provided?

      N>klcertain fee, and cannot negotiate outside of that construct. The courts have said so.

      However the Comcast is a private firm, so is free to negotiate minimum service levels with customers. While this is obviously problematic, is does solve a basic problem with streaming video. That unlike broadcast which has minimal marginal costs as users increase, the marginal costs for the internet provider is pretty much linear.

      One reasonable solution is to separate the data lines from those who are selling data plans over those lines. This is the way electricity is done. The challenges are that complete deregulation means that the resource can be scarce, as when some good old boys in Texas total crippled the California economy. Another problem is that in a significant event, like hurricane or earthquake, repair to the infrastructure is often paid for by additional fees to the end user. Also, there is no incentive for the firm that controls the physical infrastructure to move very quickly with repairs as they are not losing a great deal of money every hour. However, if we want free market solution that maximizes net neutrality this is probably the way to go.

      --
      "She's a scientist and a lesbian. She's not going to let it slide." Orphan Black
    14. Re: He also forgot to mention... by bill_mcgonigle · · Score: 5, Insightful

      Well it makes a bit of sense for the average ISP - their fees are based on presumed overcommit rates and it's possible to break those assumptions if everybody pumps enough traffic. Everybody is stuck on fixed-rate billing so the grandma doing webmail pays as much as the 10-meg-up-24x7 torrenter when the costs are way different. I even heard an ISP owner say that customers couldn't understand usage-based billing (these are people who pay electric bills). Insistence on fixed-rate billing will inevitably lead to bureaucrats central planning the Internet. If you put emotion before economics, you'll get exactly what you deserve. A libre Internet will eventually require per-packet billed routing (fractional shatoshi?) but if everybody insists on a gratis Internet they won't get the libre one.

      Comcast's anti-competitive bullshit is a red herring in the neutrality debate if you understand that what's really happening is that the overcommit gamble is starting to no longer pay off and they're mostly looking to soften that blow to their failing business model.

      --
      My God, it's Full of Source!
      OUTSIDE_IP=$(dig +short my.ip @outsideip.net)
    15. Re:He also forgot to mention... by VanGarrett · · Score: 2

      That's technically true, but cbiltcliffe also makes the point that it's not his responsibility. cbiltcliffe doesn't care about the US postal service's fee. The Canadian postal service has given him a price for delivery of his letter, and he pays said price. His end of the transaction is done, and whatever agreement the Canadian postal service has with the US postal service is, that is the Canadian postal service's problem, not his. Whether or not the Canadian postal service's fee includes the US postal service's fee is not guaranteed, and any additional fee for international shipping may indeed be considerably greater than the US postal service's fee to complete the delivery.

    16. Re:He also forgot to mention... by bhcompy · · Score: 3, Informative

      Comcast is peering with Cogent, and that is the connection that is saturated. This is why people can VPN around the problem, as there are many routes into Cogent's and Comcast's networks and anyone with a rudimentary knowledge of internet routing understands that routes change depending on source.

    17. Re: He also forgot to mention... by Namarrgon · · Score: 5, Insightful

      The point is that, in both cases, the sender/content provider has already paid. If there's an additional cost to transmitting the content across a boundary (different country or different peering service), then in both cases that has already been factored into the cost of sending it, and paid to the local provider (post office or ISP).

      By Comcast's reasoning, the parcel sender should also expect a bill from any countries the parcel travels through, despite paying the full postage when sending. If Comcast wants more money for transmitting content, they need to take it up with their neighbour peering providers, not with the content producers or consumers.

      --
      Why would anyone engrave "Elbereth"?
    18. Re:He also forgot to mention... by Anonymous Coward · · Score: 0

      That everyone has to pay for access to the Internet, including Netflix. They've already paid, but Comcast arbitrarily expects them to pay even more just because their own customers want to use Netflix, which makes zero fucking sense.

      He didn't forget to mention. He is using a marketing strategy called "controlling the narrative".

    19. Re:He also forgot to mention... by ClickOnThis · · Score: 2

      What's more, his analogy actually supports Comcast NOT charging Netflix, rather than the other way around.
      Being a Canadian resident, if I want to send a letter to someone in Canada, I pay Canada Post to deliver it.
      If, on the other hand, I want to send a letter to someone in a different country, say, the USA, or England, I pay Canada Post to deliver it. I do not have to pay the United States Postal Service or Royal Mail to deliver my letter sent from Canada.

      In this analogy, countries and regional postal services are equivalent to ISPs. If I want to send a network packet (letter) to someone on a different ISP (in a different country), I pay my local ISP (postal service) to deliver it. Any ISP (country) beyond that is not my responsibility.

      I made the same point back in March:

      http://slashdot.org/comments.p...

      --
      If it weren't for deadlines, nothing would be late.
    20. Re: He also forgot to mention... by Kaenneth · · Score: 4, Insightful

      NBC/Universal should be separated from Comcast/Xfinity as a condition of any more mergers/acquisitions.

    21. Re:He also forgot to mention... by Anonymous Coward · · Score: 0

      Beta still sucks...Please don't default to it?

    22. Re:He also forgot to mention... by laird · · Score: 1

      Exactly. This is a dispute between "carriers", where Comcast wants to stop buying transit from its bandwidth providers, and instead get transit for free from Comcast. Comcast wants Netflix to either buy transit from bandwidth providers or pay Comcast for the transit; By analogy to the postal service, imagine that you wanted to send a letter to someone in the US, but not pay either Canada Post or the USPS for it.

    23. Re:He also forgot to mention... by Anonymous Coward · · Score: 0

      That only works IF and ONLY IF the VPN server being used is NOT on Cogents/Comcast networks and use a DIFFERENT connection. Going client-A-C-server by going client-A-B-C-server just because A-C connection is saturated is an issue for A or C, Not the client or the server.

      And nothing to do with A giving a bill to "server" ... That would be extortion.

    24. Re:He also forgot to mention... by Anonymous Coward · · Score: 0

      You mean what is normally called "Lying". :)

    25. Re:He also forgot to mention... by bhcompy · · Score: 1

      A-C connection is saturated is an issue for A or C, Not the client or the server.

      A never went to bill the server, A went to C, because C was generating all the traffic, and C said fuck you, so server went to A and said here's the cash that C won't give you. C made it a server problem, in this case. Peerage is based on an even trade.. the problem is the trade isn't even

    26. Re:He also forgot to mention... by Anonymous Coward · · Score: 0

      Zoink!! Biff!! Kapowie!!

    27. Re:He also forgot to mention... by s.petry · · Score: 2

      I believe you, but here is the real issue. Do you think that money grubbers like the CEO of Comcast cares whether or not his plan to get even more big bonuses is based on truth, honesty, fairness, or common sense? Hell no! This is why they see no issues with buying up other providers to have a monopoly either.

      --

      -The wise argue that there are few absolutes, the fool argues that there are no probabilities.

    28. Re: He also forgot to mention... by jd2112 · · Score: 4, Insightful

      NBC/Universal should be separated from Comcast/Xfinity as a condition of any more mergers/acquisitions.

      NBC/Universal is not the problem here. The problem is that Comcast's Cable TV offerings make a lot of money (probably more than the Internet business) and as people move away from cable TV to Netflix and other streaming services their ability to ream their customers will be diminished.

      --
      Any insufficiently advanced magic is indistinguishable from technology.
    29. Re:He also forgot to mention... by mbkennel · · Score: 1


      powertalk, not fact talk

    30. Re: He also forgot to mention... by calzones · · Score: 1

      most on point comment in the debate ever

      --
      Asking people to think is like asking them to buy you a new car
    31. Re:He also forgot to mention... by rtb61 · · Score: 2

      You left out an important point. All those carriers are quite capable of mirroring the bulk of that content a instead of hassling with transit deliver a legal copy from their own servers (legal as in once licence in and one licence out). Netflix content is ideal for this as the bulk of the traffic is the same thing.

      --
      Chaos - everything, everywhere, everywhen
    32. Re:He also forgot to mention... by westlake · · Score: 1

      Which in my case, i do. I pay Comcast a monthly 'delivery fee'. what is delivered is of no business to them, just like the post office.

      The post office may not care what is in the box but its charges are based on size and weight.

    33. Re:He also forgot to mention... by whoever57 · · Score: 2

      The post office may not care what is in the box but its charges are based on size and weight.

      No-one is forcing Comcast to offer unlimited data contracts to consumers. That's a business decision by Comcast and they should have to live with the consequences of their own decisions.

      --
      The real "Libtards" are the Libertarians!
    34. Re:He also forgot to mention... by Anonymous Coward · · Score: 0

      So, comcast is effectively arguing that customers should NOT be paying comcast.

      And i think we can all agree that would be ideal.

    35. Re: He also forgot to mention... by Anonymous Coward · · Score: 0

      Sorry, no. You need to show your work.

      What is an "average" ISP? Large ISPs have been raking in cash and the costs associated with upgrading their peering connections are tiny fractions of the operating costs. None of the data has shown the strain to be anywhere near the last mile where they really over-sub.

      It amazes me the mental leaps people make to try and make the argument about central government planning and the poor unfortunate medium sized business being stifled.

    36. Re:He also forgot to mention... by Anonymous Coward · · Score: 1

      In fact netflix offers servers with mirror software installed for free to any ISP that wants this. However comcast didn't want this, because they want to be paid.

    37. Re:He also forgot to mention... by Opportunist · · Score: 2

      Charging more is not the problem. The problem is that the proposed model creates a two tier internet. The internet of the big companies that can afford the fee and thrive, and the internet of "us peasants" that will suffer.

      Essentially, what it boils down to, is that they want to do to the internet what happened to other media: You will only be heard if you have the money. And last time I checked the first amendment of the US does not have a "for the rich" clause.

      --
      We used to have a Bill of Rights. Now, with the rights gone, all we have left is the bill.
    38. Re:He also forgot to mention... by Opportunist · · Score: 4, Insightful

      Maybe, but the mail doesn't cost more 'cause it goes to my aunt Emma instead of the billing department of the power company next to her.

      --
      We used to have a Bill of Rights. Now, with the rights gone, all we have left is the bill.
    39. Re:He also forgot to mention... by Opportunist · · Score: 1

      Lying by omission, actually. I.e. what you get from the big media outlets, too.

      --
      We used to have a Bill of Rights. Now, with the rights gone, all we have left is the bill.
    40. Re: He also forgot to mention... by sabri · · Score: 1, Interesting

      The point is that, in both cases, the sender/content provider has already paid. If there's an additional cost to transmitting the content across a boundary (different country or different peering service), then in both cases that has already been factored into the cost of sending it, and paid to the local provider (post office or ISP).

      Excellent point. I totally understand how you can feel this way. However, in reality, things are a bit different:

      In the case of the mail, the USPS has contracts with carriers all over the world, where either someone pays the other, or they both agree to forward each others mail without charging. The equivalent of this on the internet is called "peering". With two networks peer with each other (i.e. Netflix and Comcast), they mutually agree to provide access to each other's network. (In this case it is slightly more complicated, but that's irrelevant at this point).

      The problem that is occurring between Netflix and Comcast is that Netflix is sending so much mail to Comcast, that Comcast would need to upgrade its infrastructure to handle all that mail. In your analogy, that would be the USPS sending 10 times as much mail to the Canadian Post than vice versa, forcing Canadian Post to hire more personnel, expand distribution centers and get more people on the road.

      Is it really that unfair? And don't get me wrong, in other threads I've been called a "corporate apologist" for defending Comcast in this matter. I'm not, I don't like Comcast. They're an overpriced underperforming service with horrible customer service. However, from a technical point of view, I can totally understand their point of view.

      --
      I'm not a complete idiot... Some parts are missing.
    41. Re:He also forgot to mention... by phantomfive · · Score: 1

      Unfortunately, idiots seem to be fairly well spread throughout the income spectrum. "Learning how to make money" is a low bar for intelligence

      --
      "First they came for the slanderers and i said nothing."
    42. Re:He also forgot to mention... by Anonymous Coward · · Score: 0

      Actually, you're very misinformed.

      Netflix offered to peer for free by putting caching nodes within the network. .. you know, basically reducing the amount of bits that would have to fly about/through the peering routers.

      Comcast said no, you have to pay for the privilege of accessing our customers. Nyah.

    43. Re:He also forgot to mention... by Anonymous Coward · · Score: 0

      And nobody is fucking arguing that they should offer unlimited data contracts.

      They should however be upfront about what the limit is, and do all they can to deliver on the speeds that they're selling to their customers.

    44. Re: He also forgot to mention... by Anonymous Coward · · Score: 3, Insightful

      Is it really that unfair?

      Yes.

      It's called a PEERING arrangement, as in two PEERS talking to each other. If Comcast feel that they are not benefiting from the arrangement, they are free to terminate the peering and accept the traffic via. some other means, all of which will cost them more money.

      Comcast would have to upgrade their networks, you say? Well boo hoo: it isn't the fault of Netflix that Comcast customers want their data. Comcast customers have paid Comcast to deliver them data. If Comcast are failing to do that, it isn't the fault of Netflix.

    45. Re:He also forgot to mention... by Anonymous Coward · · Score: 0

      I can't help feel that if Comcast get their way, Netflix should either cut of all Comcast customers, or add a very obvious up-front charge to every Comcast customers bill and explain precisely why and what it's for. Just pass the cost straight back to Comcast customers and let Comcast explain what it's for, and see how they do.

    46. Re:He also forgot to mention... by Anonymous Coward · · Score: 0

      It makes perfect sense. The sender pays his provider, the receiver pays his provider, and the man in the middle gets paid by peering arrangements. So why shouldn't he get paid again?

      Let's get back to the Netflix examples: it's like the Atlanta post office noticing that they have to deliver a tiresome amount of Netflix DVDs to its customers, so they tell Netflix they'll throw the packages away or at least store them in a dump unless Netflix makes a regular special payment to the Atlanta post office in order not to have their packages trashed. So the Atlanta post office gets the regular fees for the packages from the general post office, and they also get special payments from Netflix.

      What's not to love? It is the classical "you have a nice business here, it would be a real shame if it stopped working for some reason we can make happen" business model of asking different prices from those who depend on their business working smoothly.

    47. Re:He also forgot to mention... by Anonymous Coward · · Score: 0

      Routes change dependent on destination, not source.

    48. Re:He also forgot to mention... by nurb432 · · Score: 1

      True, but bits dont weigh more ( ie, cost any more to deliver ) because they came from Netflix instead of direct from Comcast. Nor does the post office deliver a box slower than an envelope.

      --
      ---- Booth was a patriot ----
    49. Re: He also forgot to mention... by Rich0 · · Score: 1

      I think that usage-based billing does make sense, since the costs go up with usage.

      However, the issue is the rate. If the cost of a broadband connection is a $10 admin fee per month flat (to cover billing/wiring/etc), and then maybe 2cents/GB out and maybe 1cent/GB in or something like that, then I don't have a big problem with it. That's like $10/month/TB for data retrieved.

      The problem is that companies like Comcast would charge something like $1/GB but exempt their own products, which would basically make multimedia impractical to obtain from anybody but them. Then they'd point to wireless data rates and call it a bargain.

      If Amazon can make a profit at 2cents/GB, why can't a company the size of Comcast? Simple: it isn't about the cost of providing service, it is about getting rid of competition.

    50. Re:He also forgot to mention... by Anonymous Coward · · Score: 0

      A bit is a bit, that doesnt change, comcast wants to charge different prices on the same weight/size ratio.

    51. Re:He also forgot to mention... by Lumpy · · Score: 1

      It makes a lot of sense to Sociopaths and over the top greedy assholes.

      Even if Comcast was making 100 Billion a year, they would NOT spend money on infrastructure.

      --
      Do not look at laser with remaining good eye.
    52. Re:He also forgot to mention... by Lumpy · · Score: 1

      "what is delivered is of no business to them, just like the post office."

      Go ahead and try to send 3 bottles of Liquor across state lines and see how it's "no business to them" They Xray every package and look inside.

      --
      Do not look at laser with remaining good eye.
    53. Re:He also forgot to mention... by Anonymous Coward · · Score: 0

      "However the Comcast is a private firm"

      No it is not it, is a publicly traded corporation. To stay a private firm you can not be incorporated nor trade your stock on the stock exchange.

    54. Re: He also forgot to mention... by Anonymous Coward · · Score: 0

      Comcast's business model is not failing. They are making tons of money off selling Internet connections. This is about making *more* money. Because having an incredibly profitable Internet monopoly is not enough. They want to charge both sides.

    55. Re:He also forgot to mention... by nurb432 · · Score: 1

      Once i can download a bottle of liquor then we can talk, until then that is just stupid.

      --
      ---- Booth was a patriot ----
    56. Re:He also forgot to mention... by nurb432 · · Score: 1

      And that has what to do with the discussion? Nothing.

      --
      ---- Booth was a patriot ----
    57. Re: He also forgot to mention... by peragrin · · Score: 1

      Netflix offered to give comcast the hardware required to upgrade their network though. Being Free wasn't enough for Comcast Comcast not only demanded free equipment but to be paid for the privilege of allowing the free equipment to be installed.

      Netflix has given other ISP's the hardware. why is Comcast special enough to be paid for what other were given for free?

      --
      i thought once I was found, but it was only a dream.
    58. Re: He also forgot to mention... by Anonymous Coward · · Score: 1

      If our downstream connections were free (you don't pay to receive mail) then I might agree with you. But Netflix pays for so much outgoing bandwidth, and we pay for the incoming bandwidth.

    59. Re: He also forgot to mention... by O('_')O_Bush · · Score: 3, Interesting

      The issue is that ISPs are greedy on many, many levels.

      The main issue is that ISPs are allowed to oversell their capacity by many, many times, and they hope that nobody notices what they have done. Now that customers are using that capacity, instead of doing the ethical thing and fulfilling the promise they made to consumers, they are trying to find someone else to foot the bill for their sleezy business practices.

      I think the best analogy is like fractional reserve banking. Imagine a culture shit where suddenly people stop leaving their money in savings, and instead store lots of money in savings, but then withdraw almost all of it periodically to spend.

      Instead of changing their banking policy to remain solvent, the banks begin demanding that the most popular retailers pay them massive fees to accept the money that their customers are paying them, and if they don't, the banks will notify people that it is the stores not accepting their money. And for some reason, people believe them.

      Not making a whole lot of fucking sense? Well, neither does the tiered internet thing.

      --
      while(1) attack(People.Sandy);
    60. Re:He also forgot to mention... by Jeff+DeMaagd · · Score: 1

      Indeed, Comcast is trying to throttle people that use more than a third of a terabyte a month.

    61. Re:He also forgot to mention... by Anonymous Coward · · Score: 0

      It doesn't quite work like that.

      The CDN appliances still require bandwidth to fill their caches. Sure, that's a fraction of the total bandwidth it takes to pull all the streams from Netflix directly, but it still consumes bandwidth.

      The second is that it still consumes bandwidth on the comcast network, so the capacity issue still exists. It also still takes up power, creates heat/requires cooling, and space. For boxes the size of the CDN boxes, these are pretty small, but they're not zero.

      The problem is, where's the upside for Comcast? The only people that the CDN devices reduce costs for are Netflix. There's no advantage for Comcast to co-locate. Comcast is a for profit company, lest people forget that. They're also traded publicly, which means a fiduciary responsibility. Absorbing extra costs with no clear benefit doesn't make shareholders happy. About the only way they could justify the change would be to show a sizeable decrease (ie, sub loss) that has Netflix performance at it's heart.

      And I wish people would stop treating Netflix as if it was an innocent victim here. It's a for-profit company too. Remember in 2011 when Netflix separated the Streaming and Mail Order services? And hiked the prices so that, if I wanted to keep the same service I'd been getting, I was facing a 60% increase. Now, I expect prices to go up over the long term, but for a 60% hike, there'd better be benefit to me. But there wasn't. Netflix's initial reaction was 'tough'. They tried to use their position as the biggest streaming provider in existence to increase their revenue, essentially bullying their customers. And now they're accusing Comcast of being a big bully. Sounds like alot of projection to me.

      Comcast isn't treating Netflix any better or any worse than anyone else. Comcast has always been consistent in it's policy - if you want access to their network, you pay them. They do very little settlement free peering (the majority of which are academic institutions)

    62. Re:He also forgot to mention... by Lumpy · · Score: 0

      Herp derp much?

      --
      Do not look at laser with remaining good eye.
    63. Re:He also forgot to mention... by Anonymous Coward · · Score: 0

      Comcast is *not* imposing congestion on purpose. If you're not a direct peer or you're not paying for better service, your content ingresses as best effort, same as everyone else.

      Doing it on purpose would be fudging route announcements to the Comcast network so that the traffic came in over the worst links. Problem is, that would then effect *all* traffic ingressing into the Comcast network. You can't say "I want Netflix to only come in through congested links and everyone else come in over better links!"

      Folk who think Comcast is degrading Netflix service on purpose have absolutely no clue how routing actually works. This is an issue of ingress traffic, not egress. Comcast can control with a fine toothed comb how traffic leaves their network. Controlling how it enters, when you have multiple entry points in the border, is much more difficult, because you have no control over the routing policies of your neighboring AS's. They're going to deliver traffic into your network over the links they think are best. Since you cannot specify sources in routing updates, the only way to prevent Netflix from coming in over specific links is to not advertise routes out those links. But that will affect *ALL* ingress traffic, not just Netflix.

    64. Re:He also forgot to mention... by nurb432 · · Score: 0

      Moron.

      --
      ---- Booth was a patriot ----
    65. Re:He also forgot to mention... by quetwo · · Score: 1

      Actually, that's not true. The USPS receives no money to deliver the mail that originated in other countries -- the cost to deliver that letter/package comes out of the local budget. They try to make up the amount by charging more for packages that go the other way (e.g. packages from USA to Canada) -- pretty similar to a peering agreement. For most countries, this usually works out, and is the arrangement for a great majority of the countries.

      Then enter China. If you've ever had to ship something from China to the USA, you will notice it is crazy cheap -- often less expensive than shipping something from within the USA. This is because China subsidizes products shipped from there to the USA by charging only for postage to their regional export center, rather than trying to recoup the money they use to send stuff back (sending from USA to China is much rarer than the other way around).

    66. Re:He also forgot to mention... by Anonymous Coward · · Score: 0

      Which in my case, i do. I pay Comcast a monthly 'delivery fee'. what is delivered is of no business to them, just like the post office.

      The post office may not care what is in the box but its charges are based on size and weight.

      ISPs deal in per Gigabyte, they can and do charge per GP. Comcast offers "unlimited" service, but they certainly could charge people per GB. While yes, people will cry about data caps, that isn't a network neutrality issue. Per GP is how ISPs charge eachother and how they should charge you. //Note ISPs charge each other less than 5 cents per GB, so yes I will be a bit upset if I'm being charged $10 per GB.

    67. Re:He also forgot to mention... by Zero__Kelvin · · Score: 1

      "The post office may not care what is in the box but its charges are based on size and weight."

      Excellent! My bits are extremely small and light!

      --
      Guns don't kill people; Physics kills people! - John Lithgow as Dick Solomon on Third Rock From The Sun
    68. Re:He also forgot to mention... by Anonymous Coward · · Score: 0

      Hey, the last time you checked did that first amendment mention anything about any organization other than Congress (and by extension government)? No? I thought not. So your point is that the government should let everyone speak and Comcast and others don't. Can you see how those are two different things? Comcast isn't the government (yet). So they don't need to let you speak (unless you are rich).

    69. Re:He also forgot to mention... by drinkypoo · · Score: 4, Insightful

      The problem is, where's the upside for Comcast?

      In a sane world, the up side would be that they got to keep their customers, who would leave and go to someone else if Netflix didn't work properly. In our world, they often have a monopoly on high-speed internet access within a market, and so their customers will simply have to suckit.

      Comcast isn't treating Netflix any better or any worse than anyone else. Comcast has always been consistent in it's policy - if you want access to their network, you pay them.

      And they and all other internet service providers should be prohibited from engaging in that kind of behavior. Content should be separate from transport. It is long past time to force ISPs to behave as common carriers. We forced the telcos, we can force the ISPs.

      --
      "You're right," Fisheye says. "I should have set it on 'whip' or 'chop.'"
    70. Re: He also forgot to mention... by Anonymous Coward · · Score: 1

      >The problem that is occurring between Netflix and Comcast is that Netflix is sending so much mail to Comcast, that Comcast would need to upgrade its infrastructure to handle all that mail. In your analogy, that would be the USPS sending 10 times as much mail to the Canadian Post than vice versa, forcing Canadian Post to hire more personnel, expand distribution centers and get more people on the road.

      That's fine. Now imagine that Canadian Post has $60,000,000,000 sitting around that they could upgrade infrastructure with. Remember they get paid by the USPS to deliver all that mail, so upgrading infrastructure means more revenues. If it profitable to run a postal service at a ratio of X personnel to Y letters, it is profitable as long as X is increased in proportion to Y. Instead of doing so, they decide to spend the money on buying the UK Royal Mail outright, with the understanding that although they offer the exact same service, they do so in geographically distinct regions and so competition is not harmed.

      The UK Royal Mail might have considered upgraded infrastructure to handle all that US mail, but now under the policies of the Canadian Post, they never will. US citizens now have bad service to both Canada AND the UK. Meanwhile, Canadian Post complains to the UN that they have no money to upgrade infrastructure and asking for resolutions that allow them to inspect mail and de-prioritize some mail according to its content, source, or destination.

    71. Re:He also forgot to mention... by Anonymous Coward · · Score: 0

      Maybe, but the mail doesn't cost more 'cause it goes to my aunt Emma instead of the billing department of the power company next to her.

      Possibly not true. If those two addresses are in different zip codes, the cost could be significantly different.

    72. Re: He also forgot to mention... by Bengie · · Score: 3, Insightful

      The problem with the mail analogy is with ISPs, you also pay for receiving. Actually, you pay no matter what.

      Lets try to make a better analogy.

      Lets say the USPS instead of charging per parcel, instead charges each tax payer a base $30/month, but the customer is allowed 5 parcels per month. But you only get that deal if you bundle with their overpriced car insurance, otherwise you pay $60/month for 5 parcels. If you want to get more parcels, then you can get the 20 parcel per month for $100, for the first 6 months, then $150 after.

      Since you need to get mail, you put up with this, then suddenly, after a decade of this highway robbery, Amazon starts offering this wonderful service that allows you to make use of your underutilized mail system that you pay so much for. Now you can order your regular things online and have them shipped without the hassle of going to a store or forgetting.

      So lots of people start using this Amazon service. Amazon pays FedEx $2 per parcel to deliver to your city, where FedEx hands off to USPS, then USPS delivers it to you. After a while, USPS gets cranky that they're now having to deliver a lot more packages. Lots of people have upgraded to their $150/month package to get 20 parcels per month, but USPS can't handle it because they've never had this demand before.

      USPS then refuses to accept more parcel from FedEX, which causes parcels to back-up and get delivered late. Amazon asks FedEx if there is anything can be done, but FedEx says they can't because USPS refuses all negotiations.

      Eventually Amazon caves in and enters into an agreement where Amazon pays USPS $2 per parcel, but Amazon has to deliver the parcel to the city, then USPS will deliver it the rest of the way. Because Amazon was paying FedEx to deliver the package for them, Amazon now has to provide that service for themselves.

      USPS customers are now paying increased Amazon prices, while paying exorbitant USPS prices. USPS's rational is that if the customers want to make full use of the service they've purchased from USPS, then the customer should have to pay even more, but USPS didn't want to raise their bill because customers wouldn't like that, so instead they indirectly increase their bill by charging the suppliers of what the customers want

      All the while in another city, UPS(Google Fiber) is charging $50 per month for unlimited packages and even lets Amazon use their local warehouse for free, which helps reduce Amazon's and UPS's costs.

      Lets put this all into perspective. Transit is priced about $0.45 retail, and costs even less. But lets give Comcast a bit of wiggle room and assume that on average, bandwidth costs $0.50/mbit. This is bandwidth that can reach anywhere in the world. Comcast oversubscribes about 20:1, which means that bandwidth is really about $0.025/mbit per customer. Comcast then turns around and charges $100/month for 100mbit, which only costs them about $2.5 in bandwidth. Then Comcast complains that Netflix is using too much of this bandwidth, because Comcast's network can't handle providing a measly 5mbit/s to many of their customers at the same time.

      Comcast then gets this awesome idea, instead of paying for bandwidth, they should get paid for it! So not Comcast is making even more money, but making money isn't a bad thing in itself. So, what's wrong about Comcast wanting to make more money? Because Comcast is having their customers foot the bill for the infrastructure, then Comcast outright refuses to allow the customers to use the infrastructure to its fullest, then Comcast turns around and resells that same infrastructure for more profit to another company, while making no additional investments into the infrastructure.

      The customer's didn't gain anything, they were only allowed to make more use of what they already paid for.

      Imagine if you leased a 6 person van for the explicit reason to hold more of your kids and their friends, but then your car dealership tells Chucky Cheese that if they want you to be able to put 6 people into the van that you leased, Chucky Cheese will have to pay. Because... get this... 6 seat vans are expensive. No shit. Isn't that why you're paying a premium for a 6 person van over a 4 seat car?

    73. Re:He also forgot to mention... by Anonymous Coward · · Score: 0

      >To stay a private firm you can not be incorporated
      Umm no. Private Corporations. Own one. Its called a private business.

      >d nor trade your stock on the stock exchange.
      A publicly traded company is generally still a private company vs a public entity (govt) such as the OP was referring to.

    74. Re:He also forgot to mention... by Rockoon · · Score: 1

      However the Comcast is a private firm, so is free to negotiate minimum service levels with customers. While this is obviously problematic, is does solve a basic problem with streaming video. That unlike broadcast which has minimal marginal costs as users increase, the marginal costs for the internet provider is pretty much linear.

      Its this right here in the nutshell.

      Netflix went with an ISP that doesnt have the best connectivity and no other ISP really wants to improve connectivity with them because of how this particular ISP demands to handle peering arrangements. It was a win for netflix in that they got a better monetary deal, but its also a loss because the reason they got a better deal is that their ISP is a professional cheapskate seeking to take advantage of lopsided peering arrangements.

      The fact is that "fast lanes" arent against net neutrality. How many of us have the lowest level of bandwidth their ISP offers? We willingly pay for a faster lane but have the balls to say that a corporation cannot? What kind of shit is that? The system is set up so that ultimately it is the senders that pays for the bandwidth between ISP's. If your ISP is sending many times as much as it receives then its gotta pay the difference. Netflix's ISP doesnt want to, so netflix has the choice of changing ISP's or paying the difference themselves.

      --
      "His name was James Damore."
    75. Re:He also forgot to mention... by Bengie · · Score: 1

      ISPs do not charge each other based on gigabytes, they charge based on megabits. They don't care if you use 1mbit 24 hours per day or 1mbit 1.5 hours per day, you get charged exactly the same, for 1mbit.

    76. Re:He also forgot to mention... by Bengie · · Score: 1

      Comcast wants Netflix to either buy transit from bandwidth providers or pay Comcast for the transit;

      Not true. Comcast outright refused to accept more Netflix traffic from a 3rd party. Comcast forced Netflix into direct negotiations. You also mentioned Netflix purchasing "transit" from Comcast. Netflix is not purchasing transit. If Netflix was purchasing bandwidth from Comcast to access European customers, that would be transit. Transit is "Inter-network, not intra-network".

    77. Re:He also forgot to mention... by Bengie · · Score: 1

      You have no clue how routing works. You NEVER let a route get congested. If a route gets congested, you either stop using it all together or upgrade it, but you NEVER let it stay congested. Level 3 recently came forward and stated their average link usage is 35% during peak hours. They also had a blog showing link utilization, and how you should never have dropped packets, unless you've having a transient issue.

      It's an ISP's job to make sure their supply can handle demand.

    78. Re:He also forgot to mention... by Bengie · · Score: 1

      Netflix went with an ISP that doesnt have the best connectivity and no other ISP really wants to improve connectivity with them because of how this particular ISP demands to handle peering arrangements. It was a win for netflix in that they got a better monetary deal, but its also a loss because the reason they got a better deal is that their ISP is a professional cheapskate seeking to take advantage of lopsided peering arrangements.

      Actually, not true. Comcast actively refused to accept Netflix from anyone other than Cogent. Netflix wanted to use some other CDN services, but Comcast would not allow it.

    79. Re: He also forgot to mention... by whistlingtony · · Score: 1

      except that Netflix wasn't sending all that data to Comcast. Netflix's ISP was. Comcast's beef was with Netflix's ISP, not Netflix. If they had throttled that connection and cried that the peering wasn't fair, this would be a totally different arguement.

    80. Re:He also forgot to mention... by gweilo8888 · · Score: 1

      Comcast wants to have its cake, and eat it three times. First, it charges the customer an extortionate rate for a (usually) monopolistic or near-monopolistic service. Second, it is now charging Netflix for the right to access that customer without being throttled. And third, it is now charging its own customers for using more than a certain data cap on data that it has already been paid twice to deliver -- once by the receiver, and once by the sender.

      Comcast is beyond despicable. Perhaps the only company more evil is Disney.

    81. Re:He also forgot to mention... by Lumpy · · Score: 1

      Yup, that is pretty much what you are. Except I'd go as far as "complete moron" as you seem to not be able to READ.

      --
      Do not look at laser with remaining good eye.
    82. Re:He also forgot to mention... by bhcompy · · Score: 1

      The source determines the destination route. The first router you hit tells you where the next one is, so you need a source to plot a course.

    83. Re:He also forgot to mention... by nurb432 · · Score: 1

      I can read just fine. You however, not so much. Or perhaps you can technically read, but have no comprehension ability due to all the big words we adults are using.

      I'm not sure which one it is, but either way, you dont belong out in the world with us 'big kids', and i think i hear your mother calling you.

      --
      ---- Booth was a patriot ----
    84. Re: He also forgot to mention... by Richy_T · · Score: 1

      Yes. If anything, Comcast should be paying Netflix's ISP because it's their customers requesting the content.

      In truth though, the end customer and Netflix are both using "the internet" so their respective ISPs should be billing their customers appropriately and providing the service paid for. I pay Comcast to provide me with the service as advertised. In fact, I changed carriers to them to *improve* my Netflix experience so they should damn well be providing.

    85. Re:He also forgot to mention... by Richy_T · · Score: 1

      As a Comcast customer, I agree.

    86. Re:He also forgot to mention... by Richy_T · · Score: 1

      Usually but not always.

    87. Re:He also forgot to mention... by Opportunist · · Score: 1

      Another thing that's wrong with the whole system, i.e. that companies that have a de facto monopoly are not held to different standards.

      --
      We used to have a Bill of Rights. Now, with the rights gone, all we have left is the bill.
    88. Re: He also forgot to mention... by Drakonblayde · · Score: 0

      Comcast then gets this awesome idea, instead of paying for bandwidth, they should get paid for it! So not Comcast is making even more money, but making money isn't a bad thing in itself. So, what's wrong about Comcast wanting to make more money? Because Comcast is having their customers foot the bill for the infrastructure, then Comcast outright refuses to allow the customers to use the infrastructure to its fullest, then Comcast turns around and resells that same infrastructure for more profit to another company, while making no additional investments into the infrastructure.

      You have woefully misunderstood the nature of your subscriber agreement.

      You are not paying for a piece of the infrastructure to use to its fullest when you pay your fee. Since we're talking about Netflix, we're talking about the internet side. What Comcast gives you in exchange for your money is internet service with a specified downstream/upstream _UP TO_ the stated speeds, and it's all best effort (for residential access, anyway. Business Class has different parameters).

      That's it. You don't get to claim a piece of the infrastructure and use it however you please. You send packets, Comcast does it's best to deliver them. You request packets, Comcast does it's best to deliver them. How you think it is, or how you think it should be is irrelevant. The only thing that *is* relevant is what was agreed to when service was established. If you think the legalese matches your opinions, you're in for a very sad revelation.

    89. Re:He also forgot to mention... by Drakonblayde · · Score: 1

      Then Netflix would lose all revenue from Comcast customers.

      I strongly suspect the loss of revenue is larger than the fee Comcast wants to charge to link them directly to the network.

      Comcast is basically acting like Wal-Mart does for alot of it's vendors. They're so big that they can dictate terms, and the vendors have no choice but to comply because losing access to that market has dire effects on their bottom line.

    90. Re:He also forgot to mention... by Drakonblayde · · Score: 1

      In a sane world, the up side would be that they got to keep their customers, who would leave and go to someone else if Netflix didn't work properly. In our world, they often have a monopoly on high-speed internet access within a market, and so their customers will simply have to suckit.

      Ok, and how many customers do you think are cancelling their internet service with Comcast just because of Netflix? I'll give you a hint - before Netflix agreed to pay for their peering links, the effect of Netflix performance had a negligible effect on customer churn. By and large, Comcast was keeping it's customers without having to colocate Netfix apps onto it's network. IE, no upside at all for Comcast. By saying no and letting Netflix come to the conclusion that it was better business to just pay for the links, Comcast's upside is more revenue. Netflix sure are being crybabies about it though.

      And they and all other internet service providers should be prohibited from engaging in that kind of behavior. Content should be separate from transport. It is long past time to force ISPs to behave as common carriers. We forced the telcos, we can force the ISPs.

      Why? You're making assertions, but not backing it up.

      You realize this is how the internet has worked since the NSF stopped off, yes? All transit providers double dip. You do understand that Comcast is not a tier 1 provider, and to my knowledge, has no settlement free peering agreements. That means Comcast pays every single one of it's transit providers for the traffic that comes in. Which means that, prior to Netflix establishing it's own links, Comcast was paying Cogent to receive Netflix traffic. And Netflix wanted Comcast to upgrade it's links with Cogent so that Netflix could send it more traffic. Netflix wanted Comcast to pay more money to deliver Netflix's products to Comcast's customers.

      So somehow it's ok for Netflix to do that, but when Comcast turns it around and makes Netflix pay instead, it's a bad thing?

      You can hate on Comcast all you want, but don't even try to pass this off as Comcast not being fair or being mean. This is just business, and Comcast had more leverage than Netflix. Welcome to the world.

    91. Re:He also forgot to mention... by Drakonblayde · · Score: 3, Informative

      I actually know quite a bit about routing. Enough to know that you don't call an interconnect a 'route'. A route is a destination prefix with a valid next-hop. But go right on ahead and think you know all about internet routing just because you read a blog entry or two.

      And yes, you do let interconnects get congested if there's no business case for upgrading them.

      I'm not saying I disagree with your opinion. As an operations wonk, it pains me to see capacity issues and my natural inclination is to fix it.

      However, that shit costs money, and not lunch money either. This is when the business side interfered with the tech. Unless there's a good business case for it, those links aren't getting upgraded until there is.

      In this case, there was no business case to do so. If Netflix was complaining about the quality of service because of the saturation on the Cogent interconnect, all they had to do was alter their routing policy to send the traffic for Comcast's prefixes out their Level 3 links instead. It's a trivial and often performed piece of BGP traffic engineering. Netflix decided not to do so (because Level 3 is a crapload more expensive than Cogent) and make a public stink about it.

      Even after the public stink failed, Netflix *still* decided not to send the traffic out Level 3, opting to purchase direct links into the Comcast network (and, shortly thereafter, into AT&T's network as well. Strangely enough, people don't seem to have an issue with AT&T telling Netflix to go fuck themselves, just Comcast). That decision should tell you a couple things - Bandwidth ain't cheap. It's cheaper than it was 10 years ago, on a per mbit/gbit cost, but the amount of traffic crossing has scaled up even while prices have been scaling down. And it should tell you just how expensive Level3 is to actually use.

      You're basically saying that, just because the Cogent link was saturated, Comcast should have instantly gone ahead and upgraded their links with Cogent, nevermind that the guys doing the complaining had links to another Comcast transit provider, who's links *weren't* saturated.

      When bandwidth costs are the clear majority of your OpEx, you think twice about doling out CapEx and additional OpEx if there is another option. You would make a horrible network operator.

    92. Re: He also forgot to mention... by Anonymous Coward · · Score: 0

      This is based on the assumption that it costs the same to mail something overnight as it does to send it junk-mail class. Netflix is ACTUALLY complaining that the mail they sent with a junk mail stamp doesn't get there as fast as FedEx.

      Comcast customers get access to Netflix. Comcast customers get access to google too. Guess what? Google pays Comcast in the form of peering agreements to ensure their letters are sent overnight. Netflix doesn't, and then blames Comcast. Except -- wait -- wait! Netflix paid too so that they could also ensure overnight delivery.

      End of discussion.

    93. Re: He also forgot to mention... by Areyoukiddingme · · Score: 1

      I think that usage-based billing does make sense, since the costs go up with usage.

      Not it doesn't because no it doesn't.

      The marginal cost of sending 1 GB worth of data through a connection vs 1 MB of data through a connection is $0. Zero dollars. Nothing. There is effectively no measurable difference. The Internet is not a goddamn series of tubes. Attempts to reason about it as if it were are doomed to failure as not even wrong.

      Packet-switched networks do not work like any other utility. The product being delivered is not the major expense of the operation. When delivering water, the water must be filtered and treated, a large on-going expense. When delivering electricity, it must be generated, a large on-going expense. When delivering sewer service, the waste water must be treated, a large on-going expense.

      Bytes? Bytes are nothing. For most of the existence of the Internet, once you powered on a router, it's on. The amount of power it uses idle and the amount of power it uses while busy are effectively indistinguishable. The circuitry of the switching fabric draws the same amount of power all the time. The required switching speed wasn't achievable otherwise. It's only been very recently that routers were available that can sleep ports, and you can bet your typical US ISP doesn't have those. That would require replacing equipment that already works, and even with sleepy ports, the difference in power usage is still very small, so small it gets eaten by the labor to do the changeover.

      But wait, you say! What about the Internet connection? You might think there's something there, but you'd still be wrong. Assuming the ISP in question hasn't managed to negotiate free peering, it still doesn't matter because the law of large numbers kicks in. The ISP can negotiate a price based on the average expected usage of all of their subscribers, because that number is very predictable. When Jane Q. Public uses more data this week than last week, her additional usage is lost in the noise. It takes major changes in available services, like the rise of Netflix, to shift that number appreciably, and that happens over an extended period of time.

      So no, costs do not change with usage of Internet service. Once you've wired up the connection, turned on the equipment, and established connections to the other networks, you've spent what you're going to spend. If the connection is saturated 24/7 or not used at all, it still costs you the same to run it.

    94. Re:He also forgot to mention... by Rockoon · · Score: 1

      Wrong.

      How come the zealots read one thing but understand something completely different?

      Comcast is not refusing to allow netflix traffic if netflix finds another ISP. You are imagining things. What Comcast refuses to do is set up a CDN on their own network that will benefit netflix without netflix paying for access. Netflix thinks that simply providing the equipment for free should be enough, but obviously its not (if you ran an ISP would you let netflix start throwing data around it for free? yeah, didn't think so)

      --
      "His name was James Damore."
    95. Re: He also forgot to mention... by Anonymous Coward · · Score: 0

      Actually you DO NOT pay the foreign carriers. Look up Universal Postal Union. The Comcast monkey is wrong.

    96. Re:He also forgot to mention... by drinkypoo · · Score: 2

      Ok, and how many customers do you think are cancelling their internet service with Comcast just because of Netflix?

      Very few, because of those who would consider it, few have any credible options, and many have no options.

      You realize this is how the internet has worked since the NSF stopped off, yes?

      Yes. And it has been a point of contention all along.

      --
      "You're right," Fisheye says. "I should have set it on 'whip' or 'chop.'"
    97. Re: He also forgot to mention... by Bengie · · Score: 1

      Comcast does not do it's best to do anything. The only thing I know is I pay less for symmetrical business class dedicated internet connection from my privately owned local ISP, which does not get any government support at all, than what Comcast charges, and I'm in a low population area of the USA.

      For the price Comcast charges, anything less than dedicated bandwidth is monopolistic abuse.

    98. Re: He also forgot to mention... by sumdumass · · Score: 2

      This really is the problem here. We pay for service and Netflix pays for service. The internet is a system of interconnected networks we each can access for whatever reasons we choose.

      If Comcast is slowing bandwidth for certain providers based on the condition of payment from third parties, they are cheating their customers who paid for certain speeds. And no, the "up to" argument doesn't hold water because at no time can the up to be above what they limited the speeds to when they are purposely limiting it. If the network gets congested and slows, they aren't purposely limiting the speeds so it could theoretically be faster up to the limit purchased. It just cannot be up to a limit when it is purposely and intentionally slowed down.

      Now, if comcast needs more money in order to provide it's network speeds and maintain it, then it needs to negotiate proper payment from it's customers and peering partners. those peering partners then pass that cost off to their customers. It really is that simple. What Comcast is trying to do is make Netflix and any other successful company that used the internet their customer by default without providing any of the access on the other provider side because Comcast's existing customers might want to access those companies.

    99. Re: He also forgot to mention... by Rich0 · · Score: 1

      Once you've wired up the connection, turned on the equipment, and established connections to the other networks, you've spent what you're going to spend. If the connection is saturated 24/7 or not used at all, it still costs you the same to run it.

      That is only true if every connection is point-to-point. I have a fiber optic connection to the central office. I bet the marginal cost to transmit 1Gbps 24x7 to the central office is zero. However, the problem is that this economy ends right there.

      Suppose that central office serves 1000 customers. If we all transmit an average of 100kbps (with some bursting at 50Mbps and most idle), then all that CO needs is one fiber connection back to the next tier up. On the other hand, if we're all saturating our connections at 1Gbps each then that CO needs a whole trunk full of fiber up to the next tier and a rack of equipment on both sides to manage it. At the next level up you repeat, with data being consolidated until it leaves the network. Then if they want to dump 50Pbps onto their peers you can bet they're not going to get free peering agreements for that, unless all those users are downloading just as much in which case the peering is free but all the server-side ISP are spending a fortune on connectivity.

      Since the costs are all in the last mile it makes sense for the telecom company to run out a cable capable of carrying excess capacity to each home. However, that doesn't mean that it is economical for everybody to saturate their connections.

      The costs to actually use a connection are far lower than ISPs would like Congress to believe, but that doesn't mean that there is no cost if everybody saturates their links.

    100. Re: He also forgot to mention... by Anonymous Coward · · Score: 0

      Comcast's beef is that the Netflix way of providing media will eventually replace Cable TV. Cable TV is their true business and they get almost double the revenue from it compared to broadband (last year it was actually over double). The more they can treat broadband like cable TV service the more they can profit from it.

    101. Re:He also forgot to mention... by MSG · · Score: 1

      Comcast is in the wrong posision, here:
      http://arstechnica.com/tech-po...

    102. Re:He also forgot to mention... by Bengie · · Score: 1

      Comcast could return their OpEx by 20% going FTTH instead of FTTN, at least that's what the average is for FTTN to FTTH conversions.

      I personally get the impression that bandwidth is quite cheap once you get past entry level. I can get a business class dedicated 15/15 fiber connection to my ISP for $40/month, who uses Level 3 exclusively as their upstream, and since my ISP doesn't use any CDNs, 100% of their bandwidth is transit. You can run that connection ragged and they won't complain, I've ran my line near rate for months until I got bored of trying to find ways to push my connection to its limit. Many many terabytes, per month. They don't just cover the local city, but a huge portion of the county, well beyond city limits by several miles. Not bad for a private ISP that turns down government broadband grants and loans on principle.

      Since it's dedicated, you can rate limit your P2P or whatever high bandwidth stuff you like to use, to 75% of your link speed, and you won't even get beyond 1ms of jitter while playing games. Around 80%-85%, you'll start to get 10ms-20ms of jitter, and 90%-95%, periodic loss.

      I was told they have a teamed redundant main trunk that could handle one of the links going down, effectively cutting their bandwidth in half, and still only be about 50% link usage based on normal peak usage, they also have a secondary link that is also fully capable of handling peak load without congestion. They could handle 6x their normal peak bandwidth in a pinch, so no worries of congestion on their trunk. Since their upstream is Level 3, I get my full rated speed to nearly every IX in the world.

      Who knows, maybe if my ISP was 50,000 bigger, like the size of Comcast, my ISP could offer better prices and faster speeds, since every 2x-3x increase in price seems to be a 10x increase in bandwidth. 1mbit for $300, 10mbit for $1,000, 100mbit for $2,000, 1gb for $6,000, at least these seem to be the prices Level 3 offers around here. No listed prices(please call) for 10gb or higher, but I assume it scales decently.

      An anecdote, yes, but my point is a small private ISP in a rural area can manage to run fiber to the farms without government help, while providing dedicated symmetrical business class bandwidth, and cheaper than the competition! Based on how expensive everyone makes everything out to be, my situation should be an impossibility.

      I personally feel that Google Fiber is not too much to ask of any ISP that is "of size".

    103. Re:He also forgot to mention... by laird · · Score: 1

      "Comcast outright refused to accept more Netflix traffic from a 3rd party..."

      As I explained, like many ISPs, Comcast caps or cuts off Cogent, because Cogent was violating their peering agreement. Search a bit, and you'll that pretty much every consumer ISP has cut off Cogent at one time or another. That's because Cognent hates paying for transit, and instead tries to use free peering transit..Peering only applies if there is balanced traffic in both directions, such as between two ISPs, whose customers send each other email, etc. If traffic is unbalanced, such as Netflix delivering tons of video to consumers and contributing no delivery capacity in return, then the transit has to be paid for. That's why all web sites pay for traffic, and don't get it for free.

      So, as I wrote, either to fix the problem caused by Cogent, either Congent can either start paying for transit, or Netflix can use a more professional bandwidth provider. Instead, Netflix is trying to get the bandwidth for free from Comcast, with Comcast providing dedicated direct ports to Netflix, and Comcast is insisting that, like every other content provider, Netflix come in via standard bandwidth provider ports.

    104. Re:He also forgot to mention... by Dahamma · · Score: 2, Funny

      His analogies are all around HORRIBLE. Another statement was that "since Netflix uses 30% of our bandwidth, maybe they should pay 30% of the costs".

      When Reed Hastings (Netflix CEO) responded "if we pay 30% of your costs, we should get 30% of your revenue" Comcast had no further comment...

    105. Re: He also forgot to mention... by Attila+Dimedici · · Score: 1

      The problem with your take is that, unlike in the Post Office analogy, Comcast's customers are paying Comcast for the delivery of Netflix content. That is, rather than the sender paying for delivery, it is the recipient who pays for delivery. So, philosophically, it would be perfectly acceptable for Comcast to charge their customers extra to deliver Netflix content to them, but it is not acceptable for Comcast to charge Netflix for that delivery (Of course, Netflix is popular enough that a large number of Comcast's customers would throw a fit if they tried that). What Comcast is trying to do here is hide from their customers that they are charging them more to get Netflix by forcing Netflix to collect the money.

      --
      The truth is that all men having power ought to be mistrusted. James Madison
    106. Re:He also forgot to mention... by Anonymous Coward · · Score: 0

      the post office....

      charges shippers based on weight, size and value (insurance), as well as delivery time.

      delivers at no charge to receipient.. paying for receiving is entirely optional (post office box, third party 'mail box store', etc) provided you have a mailbox that meets their standards.

      tracks and logs forever every parcel and every letter that goes through its system, including pictures, ocr and routing.

      employs a k9 force and other measures to search for certain items in packages.

      can open and inspect any parcel or letter, for any reason.

      can easily redirect mail to a different address if so requested or ordered by you-know-who.

      has its own law enforcement powers plus can call the feds in whenever they want.

      has problems with lost, misdirected or late mail. far more frequently than packets to and from your isp.

      is an independent government agency (keyword: government).. obligation first to federal government, then to its shippers (as they pay the bills that pay for the self-funded agency)

      can charge postage due to the recipient if it deems enough has not been paid by the sender.

    107. Re: He also forgot to mention... by mgcarley · · Score: 1

      Amazon can make a profit on 2c/GB because of 1. How much traffic it buys overall and 2. The locations of it's data centres - they're usually in or near fairly major places with IXs to plug in to and cheap transit (and if it isn't cheap at first, it becomes cheap because of #1).

      The same is not necessarily true for ISPs. As much as I too dislike Comcast and other such providers and what Comcast in particular is doing, the cost of delivering bandwidth where I am at the moment (Southern Illinois) is not necessarily the same as the cost for delivering bandwidth in, say, Chicago, where I could probably get that cheap $0.46/mbit transit from Hurricane Electric if I needed it there and/or had dark fiber from there to here, but, based on my costs, my per-GB rate down here breaks down to about $0.035 before overheads/taxes so by basic rules of accounting I need to charge at least $0.10/GB to be profitable (which, mind you, is still more reasonable than the overage rates from the likes of Comcast and Mediacom which are $10/50GB or $0.20/GB).

      Plus an infrastructure fee - which Amazon doesn't need to charge (again, in part, due to volume).

      To put it in perspective, Frontier only has a 2gbit/s pipe to their nearest CO (as of earlier this year), so I'd imagine their costs aren't a whole lot cheaper than mine here (of course, I could be wrong) but in some of their other markets it may be far cheaper, so, IF my services were nationwide (or at least, significantly more widespread as Comcast/Frontier/Mediacom) I'd be taking an average cost of delivery and basing my retail prices on that.

      Of course, being that I'm hopefully not an idiot, I'd definitely take a Netflix box in my network if they wanted to give me one. I'm not too concerned about it just yet though - our connections are only 50-60% used during peak hours at the moment.

      **sorry for rambling**

      --
      Founder & COO, Hayai India (hayai.in) / USA (hayaibroadband.com) // t: @mgcarley
    108. Re: He also forgot to mention... by Rich0 · · Score: 1

      I don't have a problem with cost-plus working out to a few more cents per GB in some areas - that just reflects the nature of the business. As you point out, the rates Comcast charges are FAR higher than that.

      Also, last-mile providers should be required to offer coloc space for a cost-plus rate, with no charges for relaying from there to the last mile. That would allow competing ISPs to use their last mile connections in direct competition, and it could also be used for service providers like Netflix. In fact, I'd be in favor of just making that their entire business and forbid anybody with last-mile connections from actually providing Internet, Phone, or Video services. Their only business would be maintaining the last mile and selling Coloc space to others who provide services that run over it.

    109. Re: He also forgot to mention... by mgcarley · · Score: 1

      +1

      Kind of like NZ.

      --
      Founder & COO, Hayai India (hayai.in) / USA (hayaibroadband.com) // t: @mgcarley
    110. Re:He also forgot to mention... by RatherBeAnonymous · · Score: 1

      Comcast is peering with Cogent, and that is the connection that is saturated. This is why people can VPN around the problem, as there are many routes into Cogent's and Comcast's networks and anyone with a rudimentary knowledge of internet routing understands that routes change depending on source.

      But Comcast is not Cogent's peer. They are Cogent's customer. Cogent sells bandwidth and data to ISPs like Comcast. Cogent has no reason to peer with Comcast, an ISP, the way they do with other backbone providers. Cogent is no longer happy with this arrangement and is trying to change it.

      The reason VPN works is that Comcast was deliberately degrading Netflix's data stream and VPN conceals the nature of the traffic. Comcast's excuse doesn't pass the sniff test - much like any bullshit.

    111. Re:He also forgot to mention... by bhcompy · · Score: 1

      The reason VPN works is that Comcast was deliberately degrading Netflix's data stream and VPN conceals the nature of the traffic.

      If this was the case other services operating on Cogent wouldn't be degraded, but they are. For example, League of Legends was a casualty of this problem and it forced them to make changes in their hosting arrangements.

    112. Re:He also forgot to mention... by sabbede · · Score: 1

      Well, they want to collect on both ends of the deal. And they want us to ignore the fact that x264 uses far less bandwidth than MEPG-2 with their nonsensical claim that Netflix/Hulu/Amazon streaming bogs down the network.

    113. Re: He also forgot to mention... by Amtrak · · Score: 1

      I believe you have just invented the credit card company.

    114. Re: He also forgot to mention... by Anonymous Coward · · Score: 0

      In truth though, the end customer and Netflix are both using "the internet" so their respective ISPs should be billing their customers appropriately and providing the service paid for. I pay Comcast to provide me with the service as advertised. In fact, I changed carriers to them to *improve* my Netflix experience so they should damn well be providing.

      Emphasis added. So. Going with the USPS analogy: normally you as a customer pay (what is it this week???) $.50 per letter (checking your e-mail) to the USPS (ISP). You do that daily. All the time. No big deal.

      Christmas. You have to send a great big box to Grandma with her Christmas present in it (Netflix). You have to pay more to get that big freakin' box sent.

      You are promoting metered billing. Cool. Let's implement that. That way, Grandma (who never does anything but check e-mail) can get her Internet at $10.95/month, and Johnny, who lives on Netflix, Hulu, Vudu, and X-Box Live can pay $75/month to cover his usage.

      That is the way that ISPs should be run. It's the same as any other resource: you pay for what you use (electricity, natural gas, gasoline, long distance, etc).

      Employment anon posting.

    115. Re: He also forgot to mention... by Richy_T · · Score: 1

      What resource am I using when a pair of wires goes from +5V to -5V to +5V that I should be charged differently than it staying at +5V?

      Not that metered billing is necessarily a bad idea and tiered billing is already in place. I pay enough for my service that Netflix streaming should not be an issue.

      The USPS is a little different in that it is typically providing an end-to-end service. If there was a division, an alternate payment system might be more appropriate. And perhaps even fairer. Why should some pay to subsidise those who choose to live far from the main routes? Perhaps they should have to pay extra for delivery if they didn't want to wait and pick up themselves. In fact, I understand that USPS subcontracts for local delivery for some of the more remote locations (at considerable expense) and USPS itself subcontracts for UPS and/or Fedex for many local deliveries.

    116. Re:He also forgot to mention... by Anonymous Coward · · Score: 0

      And that has what to do with the discussion? Nothing.

      Correct, but it should be westlake that you are telling that to, not whoever57. whoever57 was merely converting what westlake said into something comparable.

      Oh, so you did reply to westlake as well. Curious how you didn't tell them off for bringing up something that has nothing to do with the discussion...

    117. Re:He also forgot to mention... by Anonymous Coward · · Score: 0

      strongly suspect the Canadian PS PAYS THE us ps TO SENT THAT LETTER ON TO THE ADDRESSEE

    118. Re:He also forgot to mention... by Opportunist · · Score: 1

      And how does that have anything to do with the parallel at hand?

      --
      We used to have a Bill of Rights. Now, with the rights gone, all we have left is the bill.
    119. Re: He also forgot to mention... by Anonymous Coward · · Score: 0

      Netflix is not "sending mail" through Comcast. Holy f, its a simple exercise in logic. Comcast's paying customers are paying to "have this mail delivered" from Netflix. Do you see the difference? Netflix is only guilty of having a lot of content that people want to see. And people pay to see it. The customer pays. The customer pays Comcast. And the customer pays Netflix, too. IMHO, Comcast is losing money on their cable side and are looking to make up the shortfall; much like the post office considering to charge a fee for email.

    120. Re: He also forgot to mention... by mgcarley · · Score: 1

      Lets put this all into perspective. Transit is priced about $0.45 retail, and costs even less. But lets give Comcast a bit of wiggle room and assume that on average, bandwidth costs $0.50/mbit. This is bandwidth that can reach anywhere in the world. Comcast oversubscribes about 20:1, which means that bandwidth is really about $0.025/mbit per customer. Comcast then turns around and charges $100/month for 100mbit, which only costs them about $2.5 in bandwidth. Then Comcast complains that Netflix is using too much of this bandwidth, because Comcast's network can't handle providing a measly 5mbit/s to many of their customers at the same time.

      If you buy from the right companies in the right quantities in the right markets, yes, that price is accurate. Outside of those markets (smaller towns) with smaller quantities (n*1gb instead of n*10gb or n*40gb) leads to a higher price as averaged across all service areas (plus the cost of the middle-mile). Although in Comcast's case, I doubt the overall rate per megabit would be significantly higher.

      Moreover, that bandwidth does not reach anywhere in the world - transit can cost per route kilometer or per megabit (or some combination of both), so they might buy a connection to London which costs say $3/mb but a connection to Hong Kong which costs say $4/mb, and if the destination is in (for example) Singapore, then the traffic is likely to be sent via London unless packets are being dropped, even though sending it via London might be less efficient from a distance perspective. Or in the case of something a bit more domestic, this might mean configuring things such that all Netflix-originated traffic may only come in via the cheaper Cogent links even though the more expensive L3 links might have spare capacity on them - to the detriment of the Netflix service and Netflix customers experience because as far as Comcast is concerned, who gives a crap about the customer.

      As far as the costs are concerned, using the same math ($0.50/mb) and contention ratio (20:1) you come up with a cost/mb of $0.025/customer/mb (personally I suspect their contention ratios are WAY higher than that based on the fact that their links are allegedly permanently oversubscribed, but let's roll with it) but strictly speaking, this isn't exactly true - it's not compression - you're not going to magically be able to transfer 6TB/month of data over a link that can in fact only do 300GB/month (I use 300GB as a nice round figure for data transfer per megabit per month - it's a little lower than the theoretical maximum but accounts for network overheads).

      Really, the COST doesn't change, just the actual amount of available megabits to the outside world available to each customer across the customer base does, and this is one of the reasons for data caps being implemented (so it would be better to count a per GB cost than a per mbit cost since we're looking at the volume of traffic, not the cost per subscriber mbit as this is only ever going to be measured by Comcast up to their nearest PoP/node/DC). Using a 300GB cap or 1mbit as an approximation, it could be suggested that out of their $100 Internet bill, the average subscriber is paying a grand total of $0.50 for bandwidth (other parts of the infrastructure, CAPEX/OPEX, overheads etc notwithstanding, of course). Which is pretty pathetic, really, and my humble opinion is that now that Netflix and Comcast are directly connected, traffic between those networks should no longer contribute to any data cap that may be in place.

      The problem is in part that even though their last mile should theoretically handle a bunch of 5, 10 or even 50mb users all using the network at the same time, and if measured to the nearest Comcast server there's no reason any given subscriber shouldn't get most or all of their subscribed speed most or all of the time... but since we're trying to access the WORLD wide web, that's not how the customer sees it, and as the middle and/or first miles are less able to handle all those subscriber

      --
      Founder & COO, Hayai India (hayai.in) / USA (hayaibroadband.com) // t: @mgcarley
    121. Re:He also forgot to mention... by Bengie · · Score: 1

      Netflix tried to acquire access to Comcast from several other CDN providers and Comcast said they will not allow Netflix data from any other CDN, only Cogent. Then Comcast complained about Cogent.

    122. Re:He also forgot to mention... by RatherBeAnonymous · · Score: 1

      Collateral damage. Both Cogent and Level-3 have accused Comcast of degrading service to coerce content providers, CDNs and backbone providers into giving them more money.

      http://www.cnet.com/news/cogen...
      http://www.cnet.com/news/level...

    123. Re: He also forgot to mention... by Anonymous Coward · · Score: 0

      You have it wrong. In this case what he is saying is that they basically took the Canadian post (ie the middleman, which in this case would be the Tier1 carrier, out of the mix. So it would be the same as you going to the USPS and dropping off your letter for delivery.

  2. Classify net access as a utility? by Mr0bvious · · Score: 5, Insightful

    This may be an absurd suggestion, but given that internet access is somewhat required to participate in society today, perhaps it's time to class internet access as a utility like water and electricity/gas.

    --
    Never happened. True story.
    1. Re:Classify net access as a utility? by schnell · · Score: 0, Flamebait

      No, not unless you would like your Internet access technologies refreshed and upgraded about as often as your water pipes or electric lines are. Which is to say approximately never.

      The story is "slow news day" Slashdot click bait (see also Snowden, Assange, Android vs. iOS fanboy wars) that has been hashed and re-hashed endlessly. Some people think Comcast is right not to give free peering bandwidth to non-peers like Level3 and Netflix. Other people think it is incumbent upon Comcast to give free peering to Netflix or Level3 anyway because it will improve the experience of their paying subscribers. Both sides argue vociferously and neither convinces the other of anything. Move along, nothing to see here.

      Your brain cells will thank you for reading just about anything else on the Internet, with the exception of foxnews.com or pitchfork media.

      --
      "95% of all Slashdot .sig quotes are incorrect or completely fabricated." -Benjamin Franklin
    2. Re:Classify net access as a utility? by Arker · · Score: 3, Informative

      "No, not unless you would like your Internet access technologies refreshed and upgraded about as often as your water pipes or electric lines are. Which is to say approximately never."

      Which is what all the big 'telecommunication services' plan to do anyway. FIOS and its kin will be maintained where they exist already, a pathetic fraction of the country, but not expanded. The cable companies plan to continue making their money on cable tv, hobble their internet access to prevent the internet from competing (excepting possibly those like Netflix that pay them specifically, but watch! Netflix may still get screwed despite paying) and the telephone companies plan to continue building out new *wireless* services where they can charge premium per mb rates, but no one besides google is expanding conventional unlimited hardwired internet service in the US either way. Google may only be lukewarm on network neutrality but they are _not_ one that would flee the field rather than comply. So in this case the damage of regulation could approximate zero.

      Land lines are a natural monopoly and it's not like these lines were laid out in the first place without subsidy and privilege from the government, at all levels. In fact the taxpayer has already paid for an awful lot of capacity that he never received and never will.

      Getting the government involved is almost never a good choice economically, but the 'almost' is still important, and natural monopolies are the biggest exception.

      --
      =-=-=-=-=-=-=-=-=-=-=-=-=-=-
      Friends don't let friends enable ecmascript.
    3. Re:Classify net access as a utility? by Billly+Gates · · Score: 2

      That is not the issue.

      The issue is you do not have free speech like the mega telecoms do with a fleet of lawyers, lobbyists, and rolodexes of your supposedly representatives. Free speech is something that can buy a lot of things that you and I can not afford. Notice I did not say money or bribery.

      As long as we have a corrupt government we ARE FREAKING DOOMED.

      We have corn with pesticides from genetically engineered crops whose pollen cross contaminates everything which in high enough doses causes infertility. We have roads and bridges falling apart. We have teachers who can be fired for not teaching creationism as science in the classroom alongside evolution. This issue is just one symptom of many.

      DO we need a revolution next? I mean the Tea Party was kind of like this but the Koch brothers have their hands in that now and they are nte ones threatening any GOP politician they will lose their job if they even acknowledge global warming exists!

    4. Re:Classify net access as a utility? by flappinbooger · · Score: 0

      This may be an absurd suggestion, but given that internet access is somewhat required to participate in society today, perhaps it's time to class internet access as a utility like water and electricity/gas.

      Yeah, some day I could see it being a utility because ... I need to consume it every day to live and maintain sanitary conditions and shelter in the winter. Like the Telephone.

      Oh, wait, Telephone isn't a utility. And the internet isn't either.

      I don't want government providing me the internet, even local government. I don't think you do either??

      Perhaps you should google "snowden nsa" or something.

      --
      Flappinbooger isn't my real name
    5. Re:Classify net access as a utility? by Anonymous Coward · · Score: 5, Insightful

      My water pipes and electric lines have been working perfectly 24/7 for several years now. I have never been unhappy with the speed and quality of the water coming from my taps.

      Countries like Japan, S.Korea and Sweden seem to have no problem providing an internet service as high-quality as tap water.

      Meanwhile, US citizens pay $80/month for access to the village well.

    6. Re:Classify net access as a utility? by hawguy · · Score: 5, Informative

      No, not unless you would like your Internet access technologies refreshed and upgraded about as often as your water pipes or electric lines are. Which is to say approximately never.

      In the past 10 years, I have never turned on my water tap and had no water come out. In the past 5 years (which is as far back as I have log files from my UPS), I've experienced 2 power failures lasting longer than a few minutes (I recorded 7 outages lasting less than a few minutes, but some of those were when I unplugged the UPS or turned off a breaker to do some electrical work), one was a regional power outage, and one was caused when a car accident took down a utility pole.

      However, I experience regular internet outages, the last one was last week, and lasted for 3 hours, cable TV was fine, but internet (for me and a neighbor down the street) was out. It took 30 minutes to get someone at Comcast to realize that there was a problem, but they had no idea what was wrong, nor any ETA for a fix.

      So I *wish* my internet connection was managed as well as water and power.

    7. Re:Classify net access as a utility? by TClevenger · · Score: 2

      No, not unless you would like your Internet access technologies refreshed and upgraded about as often as your water pipes or electric lines are. Which is to say approximately never.

      Verizon hasn't seen fit to upgrade the maximum speed of the DSL in my old neighborhood from the 3Mbps that it installed sometime in the last century. How can it be any worse than that?

    8. Re:Classify net access as a utility? by Mr0bvious · · Score: 1

      It was an idea, not necessarily something I desire or believe in, but something that may be worthy of discussion (even if it's just to highlight why it's such a terrible idea)

      Having said that, utilities are not necessarily defined as you describe: http://en.wikipedia.org/wiki/C.... I'm not in the US so my perspective may differ from yours.

      Perhaps you should google "snowden nsa" or something.

      I'm obviously aware of the NSA and Snowden. But in reality, this spying/monitoring/surveillance (or what ever you want to call it) is going to happen regardless of who controls the infrastructure, we've already witnessed that.

      I certainly recognise that the idea of having it be a utility is suited to the utopian version of our world and while we're all living in a oligarchy it will certainly have its issues.

      --
      Never happened. True story.
    9. Re:Classify net access as a utility? by Anonymous Coward · · Score: 1

      Compare the geographic size and population density of the US with Japan, South Korea and Sweden. The US has a much larger rural population and much more space to cover. I'm not saying internet access in the US isn't abysmal, which it is. But I don't think that is a useful comparison for the majority of the US.

    10. Re:Classify net access as a utility? by zippthorne · · Score: 0

      You also have fairly constant water usage from year-to-year, as has anyone previously living at your address, probably for the last hundred years (if you address has been around that long). In fact, there's a good chance that your water usage is less than previous occupants (assuming any), due to water-saving technologies that have been adopted over time.

      Water delivery is a mature product. Data delivery is not yet one. There are still services an applications being developed that would not be possible at previous levels of supply. Current services are not yet at the level, I think, where most people would say, "yeah, that's enough, freeze it here and keep roughly that level of service forever"

      Moreover, data delivery is unlike water delivery in another fundamental way - the data is an unlimited resource. There is no reason why anyone would be interested conservation projects. The only limitation to your usage of data is the network's ability to deliver it.

      That said, if we want data delivery to behave like a competitive market, then we need to have a competitive market. I'm pretty sure that a condition where the companies serving the market are local monopolies separated by geography, "competing" only in the sense that residents may move to another service provider's area if they are dissatisfied with their service (and how bad would it need to be, really, for people to consider moving halfway across a continent....) does not constitute a properly competitive market.

      --
      Can you be Even More Awesome?!
    11. Re:Classify net access as a utility? by antdude · · Score: 1

      Lucky you. I have had power outages that last for hours like a couple weeks ago. :(

      --
      Ant(Dude) @ Quality Foraged Links (AQFL.net) & The Ant Farm (antfarm.ma.cx / antfarm.home.dhs.org).
    12. Re:Classify net access as a utility? by schnell · · Score: 4, Informative

      FIOS and its kin will be maintained where they exist already, a pathetic fraction of the country, but not expanded.

      Well, frankly, yes. Verizon has said for several years that the cost of rolling out FTTH for FiOS was so high, and the adoption rate low enough, that they are done with expanding it for the foreseeable future. Verizon is a business, and FiOS just isn't making much profit. And that is with Verizon having no obligation to share its fiber with other providers, unlike the copper TDM network sharing requirements for UNE-P and DSL. If Verizon had to treat FiOS like a utility and/or line share, it would have been deployed in even fewer places or not at all. It sucks, but it's true.

      To be treated as a utility generally means to be compensated in a "cost-plus" environment. You are allowed to charge consumers what it costs you, plus a little margin. Fair enough for water and electric, say, but those are industries where the infrastructure was built a long time ago and a need to upgrade customer-facing physical plant is not really an issue. Bu if you want to build a new power plant, or a sewage treatment plant, you have to go to a state/local Public Utilities Commission and ask permission to raise your rates to cover it, which can take a long time for review and approval. Imagine doing this every time you want to buy a new OC-3, refresh your CPE/modems, or install new wireless towers! Network upgrades will slow to a crawl. Being a regulated utility is good for steady state maintenance and uptime but bad for capital-heavy upgrades and investment.

      People forget that even though the old "Ma Bell" phone network was regularly upgraded, that wasn't because of regulation. Ma Bell was actually a business with a regulated/utility portion (local phone service) and an unregulated portion (long distance and other services). For decades, the unregulated part of their business made enough money that it effectively subsidized the regulated local phone service infrastructure and upgrades. When Ma Bell was broken up, local phone service rates actually went up because the ILECs no longer had the unregulated, profit-making businesses to subsidize them. And it is entirely possible that the same thing would happen if ISPs were treated as utilities and were not using TV, phone or other high-profit services to subsidize Internet access.

      --
      "95% of all Slashdot .sig quotes are incorrect or completely fabricated." -Benjamin Franklin
    13. Re:Classify net access as a utility? by laird · · Score: 3, Informative

      Actually, if internet service were a regulated monopoly it could be much more efficient than it is now. Compare to water and power, which as regulated monopolies were required by law to continuously invest in infrastructure to provide service with good reliability and safety margins, in return for which they made a guaranteed profit. Then it was deregulated in many areas, but since the companies were still effectively monopolies, there was minimal competitive pressure so the companies slashed their investment in infrastructure, while jacking up rates, in order to maximize short-term profits. The result is worse service with higher prices because there's neither competition nor oversight. And high return for company officers and short-term investors.

      For natural monopolies, competition doesn't force efficiency, so you have to have regulatory oversight. If you have neither competition nor oversight, you get screwed.

    14. Re:Classify net access as a utility? by Travis+Mansbridge · · Score: 1

      I'm pretty sure that a condition where the companies serving the market are local monopolies separated by geography, "competing" only in the sense that residents may move to another service provider's area if they are dissatisfied with their service (and how bad would it need to be, really, for people to consider moving halfway across a continent....) does not constitute a properly competitive market.

      Exactly. Comcast themselves say "Comcast and TWC do not compete against each other in any area" (direct quote).

    15. Re:Classify net access as a utility? by Anonymous Coward · · Score: 0

      I don't know where you are, but my pipes were built to last... and all are oversized for the amount of water I actually use.

      Second, throughput of water is checked monthly, quality is checked continuously and company response is nearly immediate.

    16. Re:Classify net access as a utility? by Anonymous Coward · · Score: 0

      No, not unless you would like your Internet access technologies refreshed and upgraded about as often as your water pipes or electric lines are. Which is to say approximately never.

      The small city that I live in is replacing sewer lines all over town every year to mitigate flooding that has been happening with increasing frequency. About a decade ago, the city completely rebuilt one of our antiquated water treatment plants.
      The tap water tastes great and flooding has been reduced to a just a few problem areas, rather than many of the intersections in town. Yet my water billing rate stays the same year after year.
      Maybe if the cable company would invest some more of the money I pay them to improve service, they would not end up being the most reviled companies in the USA.

    17. Re:Classify net access as a utility? by Maxwell · · Score: 4, Informative

      You assume that in order for the internet to be a 'utility' it has to somehow be made available (instantly) throughout the entire United States. That's not how utilities are rolled out. municipal water is still missing in many, many areas of the country that use wells and septic tanks. The west coast of Florida comes to mind. Most of Montana. Heck, lots of farms w/o indoor plumbing well into the 1950's even if they had a well. Electricity - same way. Telephone same way - I was using party lines in the 1980's which was huge improvement over having to walk to the store on the main road to get make a call.

      The OP isn't asking for 10Mbp country wide, tomorrow.. The ask is to start setting standards, start setting prices that include a capital improvement component and start rolling it out. Maybe it will even catch up and pass water!

      And BTW Sweden has far less population density than USA, and more inhospitable terrain to cover...

    18. Re:Classify net access as a utility? by NotSanguine · · Score: 4, Insightful

      This may be an absurd suggestion, but given that internet access is somewhat required to participate in society today, perhaps it's time to class internet access as a utility like water and electricity/gas.

      I doubt you would find anything that would lead to the destruction of Net Neutrality faster.

      Please. Enlighten us. How exactly would reclassifying ISPs as common carriers destroy net neutrality?

      In fact:

      A common carrier holds itself out to provide service to the general public without discrimination (to meet the needs of the regulator's quasi judicial role of impartiality toward the public's interest) for the "public convenience and necessity". A common carrier must further demonstrate to the regulator that it is "fit, willing, and able" to provide those services for which it is granted authority.[Emphasis added]

      What was that you were saying? Oh, that's right. Nothing.

      --
      No, no, you're not thinking; you're just being logical. --Niels Bohr
    19. Re:Classify net access as a utility? by NotSanguine · · Score: 1

      This may be an absurd suggestion, but given that internet access is somewhat required to participate in society today, perhaps it's time to class internet access as a utility like water and electricity/gas.

      Yeah, some day I could see it being a utility because ... I need to consume it every day to live and maintain sanitary conditions and shelter in the winter. Like the Telephone.

      Oh, wait, Telephone isn't a utility. And the internet isn't either.

      I don't want government providing me the internet, even local government. I don't think you do either??

      Perhaps you should google "snowden nsa" or something.

      By your logic, electricity isn't a utility either, nor is indoor plumbing. We all got along just fine for thousands of years without either one, didn't we? Geez Louise. If you're going to go for that false comparison, you might as well go all the way, no?

      --
      No, no, you're not thinking; you're just being logical. --Niels Bohr
    20. Re:Classify net access as a utility? by Anonymous Coward · · Score: 0

      Your argument falls apart in 1/2 a second. In rural America I can't get broadband. Period. No DSL, no cable. Nothing but satellite, cellular air card, or dial up. Or pay for T1 at $440 a month for 1.5mbits. So while in the dense cities in America, you still get screwed, and if you're out 20 miles, too bad so sad no inet for you. We actually have fiber up to our telco box, but the phone co won't install the DSLAM card for DSL since there's not enough subscriber density to pay the costs. (they claim the card is $50k.) In town, paying $80 for crap speeds is the norm, but don't blame population density. Where there is no density you get zero. They have the density, they just don't want to do anything about it. NY is pretty dense no? Where's everyone in NY giggling about their gigabit speed? Hrmm, must be too dense, right? Why is google the only one in the country with actual deployed gigabit?

    21. Re:Classify net access as a utility? by Anonymous Coward · · Score: 0

      How about maintenance periods when that water is spewing gunk? Granted they're planned... (or sometimes due to 'acts of god' like sinkholes). Still water service is easy enough to build in redundancy for because there is one /utility/ providing you that service (or you roll your own, but that's only an option for isolated networks that don't talk to anything else).

    22. Re:Classify net access as a utility? by schnell · · Score: 1

      Perhaps a more ideal solution would be for end-users to own the last mile of fiber

      If it costs $2,000 to run the fiber from your neighborhood DSLAM-equivalent to your home NID - which in the US is a pretty common price - do you still think that would be worthwhile to you?

      As it is, Verizon et. al. are paying that cost now and you are paying for it in inflated monthly connection fees but not in direct upfront costs. If most households had to pay for that upfront but got lower monthly bills, how many do you think would accept? Would it be enough for telcos to have a critical mass of customers in any given area? Probably not.

      Think of how many US households in dense urban areas - the prime customers for fiber rollouts - cheat themselves out of their own money getting payday loans because they can't spare an extra couple hundred dollars, let alone "investing" a couple thousand in order to get lower bills or better service over the next several years to follow. Or think of how many people buy cellphones for free with a two-year contract that they could have saved money on if they had more cash upfront.

      Moral of the story: buying and owning your own "local loop" would work for the 1% but not - at least in the US - for most of the population. And having the government own the last mile isn't free, it just means that the 100% pay higher taxes for it somehow, and there is probably a better way to serve the needy with those dollars than last mile ownership.

      --
      "95% of all Slashdot .sig quotes are incorrect or completely fabricated." -Benjamin Franklin
    23. Re:Classify net access as a utility? by Opportunist · · Score: 1

      Excuse me? What backwater third-world country do you live in? The longest power outage I had in the last 2-3 decades was about 2-3 hours, and that was during a thunderstorm (that end-of-the-world kind). And I've never been in my life without fresh tap water (in perfect drinking quality, I may add).

      Ok, I live in the dreaded socialist states of Europe, YMMD in the land of the free...

      --
      We used to have a Bill of Rights. Now, with the rights gone, all we have left is the bill.
    24. Re:Classify net access as a utility? by Opportunist · · Score: 1

      Well, time to crack open the fourth box?

      --
      We used to have a Bill of Rights. Now, with the rights gone, all we have left is the bill.
    25. Re:Classify net access as a utility? by Anonymous Coward · · Score: 1

      But FiOS is most DEFINITELY profitable. This is not why FiOS is still dead on rollouts. Yes, they originally put on the brakes because they were not signing people up fast enough. And they sold a lot of fiber to Frontier. But I'd be willing to be they red-lined it. I bet they kept the most lucrative communities in the Northeast and dumped low-income areas on Frontier. However they have stopped investing in ALL landline rollout and just bought out Vodafon's ~45% stake in Verizon Wireless for somewhere in the $130B neighborhood. They don't want to lay any wires in the ground at all anymore -- they just want to build cell towers. In fact, after hurricane Sandy they had to be forced to rebuild some copper lines to communities they didn't want to.

      Don't fool yourself into thinking FiOS only survived because it wasn't subject to regulation like old POTS systems were. All that happened was they put down a ton of fiber and realized they wanted to make money from it before putting any more down. Rather, they even took tax breaks meant for POTS and title II regulated systems for the expenditures they made for FiOS. It seems they always make profits and growth for Wall St, but when it comes time for tax breaks, they play they "woe is us" card.

      Now they realize that putting cables all over the place is less profitable than wireless and they are still the ones who sued over the FCCs toothless Open Internet rules. The simple fact is, they are scumbags. They will try to weasel out of any regulation, (yet still take the tax breaks), and maximize all profit at every opportunity even when they are already massively profitable.

      http://www.huffingtonpost.com/...

      http://www.forbes.com/sites/ma...

      FiOS adoption was low when it originally came out -- because people were confused, (would they lose their cable? Was installation hard? change is hard! They had the same cable provider for 10 years). But now, demand for FiOS is high. Demand for fiber is massive all over the country. No one is providing it except Google in a few tiny markets.

      But really what changed with Verizon is that they plan to use what they have to move to all wireless. So they are just raising rates on current FiOS customers to pay for the Vodafone deal.

      TLDR: They didnt restart FiOS rollout because of a lack of profits, they didnt restart because they bought VZW.

    26. Re:Classify net access as a utility? by oobayly · · Score: 1

      I had a discussion about this with my mum - she said that she never remembers experiencing a power cut when growing up in Germany, however they were fairly common in Ireland. I've only experienced power cuts in the UK at our office, which is in the middle of nowhere.

      My suggestion was that Germany had the "benefit" of having its infrastructure rebuild in the 40s and 50s. Also, I have a feeling that a large amount of the low tension cables in Germany are buried, rather than be exposed on poles, though I could be wrong about that.

      Not sure about the rest of Europe though.

    27. Re:Classify net access as a utility? by phantomfive · · Score: 1

      Countries like Japan..... seem to have no problem providing an internet service as high-quality as tap water.

      Note: this will depend entirely on what part of Japan you live in. Sasebo doesn't have the same high-quality internet that you'd like, for example.

      --
      "First they came for the slanderers and i said nothing."
    28. Re:Classify net access as a utility? by Anonymous Coward · · Score: 0

      My water pipes get updated every 100 years.

      The last time the internet pipe to my house was upgraded was when they rolled out the copper telephone network. Which was to say about 100 years ago.

    29. Re:Classify net access as a utility? by mrvan · · Score: 2

      Interesting observation. Have you ever been to Sweden?

      From the CIA World Factbook:
      Land area: 410,335 km^2
      Population: 9,723,809

      So, population density of 23.7 people per km^2

      Unites States has 318,892,103 people on 9,161,966 km^2 of land, or 34.8 people per km^2.

      (PS try http://simple.wikipedia.org/wi... if this is too difficult too follow ;-))

    30. Re:Classify net access as a utility? by TapeCutter · · Score: 1

      Compare the geographic size and population density of the US with Japan, South Korea and Sweden.

      I can "cherry pick" stats too, compare the size and pop.density of the US to Australia. Have people in the US ever thought of imposing universal service obligations in return for common carrier privileges?

      --
      And did you exchange a walk on part in the war for a lead role in a cage? - Pink Floyd.
    31. Re:Classify net access as a utility? by Anonymous Coward · · Score: 0

      That's fine and dandy, but how many utility companies have access to supplying you?

      The phone lines where I live are owned by AT&T, the power lines owned by WestPenn, I do not see anyone else coming in to offer services at a cheaper rate, or to break the monopoly these 2 companies have.

    32. Re:Classify net access as a utility? by Opportunist · · Score: 1

      I was under the impression that pretty much in all the civilized world (most) cables are buried by now instead of subjecting them to wear and tear out in the open? I mean, even Sweden does it... and they pretty much have to use TNT to dig in that permafrost soil.

      --
      We used to have a Bill of Rights. Now, with the rights gone, all we have left is the bill.
    33. Re:Classify net access as a utility? by Anonymous Coward · · Score: 0

      That seems strange. Power would go out regularly in Germany during thunderstorms when the power connection came via the roof. In (semi-)rural areas that was until about the 1990s. After that all power cables were put underground and the issue basically disappeared.
      There are still occasional issues during major storms large enough to break the large power lines, certain conditions that cause large amounts of ice to grow on these can also cause issues. It's not a problem for most areas though since most were built with the requirements that power can be delivered via 2 routes minimum (new connections are problematic since this requirement was scratched in favour of making things cheaper).
      Southern France on the other hand is very different, with regular (at least once a week) outages, slightly improved over the last decade though. I don't know how people manage to use computers there at all.

    34. Re:Classify net access as a utility? by PvtVoid · · Score: 1

      Compare the geographic size and population density of the US with Japan, South Korea and Sweden. The US has a much larger rural population and much more space to cover. I'm not saying internet access in the US isn't abysmal, which it is. But I don't think that is a useful comparison for the majority of the US.

      Which is why rural areas on the U.S. have no water or electricity, of course.

    35. Re:Classify net access as a utility? by Anonymous Coward · · Score: 0

      Net neutrality is good.

      Common carrier status implies regulation. Regulation is communism. Communism is bad.

      Good != bad.

      Therefore, common carrier status is the opposite of net neutrality.

      --
      roman_mir

    36. Re:Classify net access as a utility? by swb · · Score: 1

      I'd no more want to pay $2k for a run of fiber than I'd want to pay $10k to pave the roads from my driveway to the corner.

      This is why a municipal model makes more sense. The municipality should build and own a dark network. A contractor should be hired to operate and maintain the infrastructure at a fixed profit margin and excluded from offering any services on the network.

      Access to the network could be leased out to providers like ISPs and cable providers.

      The best part is that it could be paid for with low-interest municipal bonding instead of trying to do it as some kind of absurdly expensive one-time cash payment.

    37. Re:Classify net access as a utility? by drinkypoo · · Score: 1

      Perhaps a more ideal solution would be for end-users to own the last mile of fiber (maybe as a municipality tax?). That way, ISPs could feed into a local hub.

      The more ideal solution is for government to provide connectivity at cost to any entity which wants to run an ISP. Having an entrenched monopoly own the infrastructure will only cause more problems. I don't want to own my own last mile, I don't want to own anything outside my house, and I shouldn't have to.

      --
      "You're right," Fisheye says. "I should have set it on 'whip' or 'chop.'"
    38. Re:Classify net access as a utility? by Lumpy · · Score: 1

      Two reasons this works in other countries and not here.

      1 - Companies are allowed to rape customers hard here in the USA. they are allowed obscene profit levels and there is no business regulation that has a cap on profits, So they simply milk it for all it's worth. Collusion also happens a lot in business, For example, average employee salary has been held down by business lobbyists, this is collusion.

      2 - Lack of regulation on how businesses are run, sorry but every single business in the USA needs to be told what to do because it seems they dont understand how to do business honestly. Want an example? MOST companies do not pay their bills in 30 days but will let it stretch to 90 or even 120, the larger the company the more of an asshole they are to their suppliers and stretch it further. Regulation causing HEAVY FINES for not paying your suppliers within 30 days will stop this and stop the damaging of the business environment. Right now weare as bad off as we were in 2005. ONE large company toppling will take out 60 to 90 other businesses because they are forced to extend credit out too far. Because they are bullied into it by the big company. regulation that forces the large company to stop being assholes and pay their bills on time are needed.

      It has been proven over and over that unregulated commerce only leads to instability, we need to go back to heavy regulation.

      --
      Do not look at laser with remaining good eye.
    39. Re:Classify net access as a utility? by Lumpy · · Score: 1

      So why is Chicago or New York not the places in the USA with the Fastest and best Internet service can be had at affordable prices?

      Blows that population density argument completely out of the water.

      --
      Do not look at laser with remaining good eye.
    40. Re:Classify net access as a utility? by Lumpy · · Score: 1

      Fiberoptics that were laid 40 years ago can handle the same bandwidth as the fiberoptic that goes in today.

      Yet the Pumps in your water system are upgraded constantly, and they are constantly laying new pipes to expand service areas. The Water system out there is constantly being upgraded.

      Disclaimer: I ran a water treatment facility for 7 years, I actually KNOW what happens in the water system.

      If you have copper to your house, it's the same as your water company running a garden hose across your lawn. they did it because it was cheaper and they were lazy.

      --
      Do not look at laser with remaining good eye.
    41. Re:Classify net access as a utility? by Lumpy · · Score: 1

      Over 80% of the USA still just staples things to old telephone poles. Mostly because the businesses here are lazy as hell to do it right.

      --
      Do not look at laser with remaining good eye.
    42. Re:Classify net access as a utility? by Lumpy · · Score: 1

      Comcast would spend a billion dollars lobbying against that.

      They spend more on lobbying than they spend on expanding and repairing their service and equipment.

      --
      Do not look at laser with remaining good eye.
    43. Re:Classify net access as a utility? by Lumpy · · Score: 1

      "If it costs $2,000 to run the fiber from your neighborhood DSLAM-equivalent to your home NID - which in the US is a pretty common price - do you still think that would be worthwhile to you?"

      Yes. Last time they repaved my road it cost me $6800. they just rolled it into my tax bill as a line and I pay 5% of that every tax bill that shows up twice a year.

      In fact every single homeowner in the USA would be fine with that, because they already pay for that stuff. $2000 to get the water line ran from your new house to the street water main on average.

      --
      Do not look at laser with remaining good eye.
    44. Re:Classify net access as a utility? by Anonymous Coward · · Score: 0

      I hope you have a lot of those boxes... Why do you think they are making sure we have a scarcity of those boxes?

    45. Re:Classify net access as a utility? by silas_moeckel · · Score: 1

      Whats even better is fiber-optics allow for multiple providers to seamlessly share the same fiber cheaply via CWDM. So you can split the last mile and services parts.

      --
      No sir I dont like it.
    46. Re:Classify net access as a utility? by drinkypoo · · Score: 1

      And BTW Sweden has far less population density than USA, and more inhospitable terrain to cover...

      What's really needed for an apples-to-apples comparison is to eliminate all area which is populated below a certain threshold. I don't know what that ought to be, but it ought to be pretty low. And it should be done at as granular a level as possible to account for all the islands of nobodyness.

      --
      "You're right," Fisheye says. "I should have set it on 'whip' or 'chop.'"
    47. Re:Classify net access as a utility? by Anonymous Coward · · Score: 0

      >It has been proven over and over that unregulated commerce only leads to instability, we need to go back to heavy regulation.

      Are you nuts? We have MORE regulation than ever. I know I run a business.

      Lack of Regulation?! Try regulatory capture that large entities. Those last mile monopolies that are enforced with criminal penalties. And large entities that are using the govt to destroy their competition.

    48. Re:Classify net access as a utility? by Bengie · · Score: 1

      Verizon actually said that FIOS reduced operational costs and was a good investment from a technology standpoint. The problem is FIOS didn't increase revenue enough. It allowed Verizon to offer a faster and cheaper service, but it didn't allow Verizon to get paid more, or at least not enough more toe warrant the upgrade.

      Around here, we have a private ISP, and when they rolled out fiber, speeds went up and prices went down. Verizon is not private, they're a public company. You can't do that. Prices must go up, but Verizon is already milking as much money from their customers as they can afford. Verizon has no incentive to upgrade, even if it saves them some money while making customers happier.

    49. Re:Classify net access as a utility? by Bengie · · Score: 1

      USA actually has it much better when it comes to density. Very high density populations are actually worse for costs. It's much easier to drill a hole into the side of a house than to go through an 80 story concrete apartment and drill holes. On average, and the average is all that matters, it's cheaper to deploy fiber Internet in the USA than Japan or South Korea.

    50. Re:Classify net access as a utility? by Bengie · · Score: 1

      Running a fiber from the CO to your house is closer to $700. The $2,000 cost includes EVERYTHING, from the network equipment, to trenching fiber, to sending someone to your house to hook everything up.

      The cost breakdown goes something like this:
      Fiber: 2% - Copper is about 5x more expensive
      Network Equipment: 8% - Copper is 2x more expensive up front and 20% more to operate
      Trenching fiber to the house: 30% - fixed cost, no matter what tech you use
      Sending someone to your house to hook things up: 60% - fixed cost, no matter what tech you use

    51. Re:Classify net access as a utility? by Anonymous Coward · · Score: 0

      No, not unless you would like your Internet access technologies refreshed and upgraded about as often as your water pipes or electric lines are. Which is to say approximately never.

      Put one pair of single mode fiber down and you probably need to upgrade it as frequently as water pipes/electric lines (when we are talking about last mile).

    52. Re:Classify net access as a utility? by NotSanguine · · Score: 1

      Net neutrality is good.

      Common carrier status implies regulation. Regulation is communism. Communism is bad.

      Good != bad.

      Therefore, common carrier status is the opposite of net neutrality.

      -- roman_mir

      Not sure if you're trolling or just really, really brainwashed.

      --
      No, no, you're not thinking; you're just being logical. --Niels Bohr
    53. Re:Classify net access as a utility? by TarPitt · · Score: 1

      As a homeowner, that $2,000 is a small fraction of the price to fix a leaky roof.

      We had to redo an ancient sewer system at a cost of $15,000

      $2k for really fast internet would be a bargain.

      --
      If your children ever found out how lame you are, they'd murder you in your sleep
    54. Re:Classify net access as a utility? by TarPitt · · Score: 1

      Well, the NSA already spies on traffic carried by privately owned semi-monopoly communications concerns.

      Given that we've already lost that one, we now have the worst of both worlds - poor service and high prices from unregulated monopolies, combined with government spying which those monopolies cheerfully provide the government.

      --
      If your children ever found out how lame you are, they'd murder you in your sleep
    55. Re:Classify net access as a utility? by Opportunist · · Score: 1

      The cynic in me would now point out that I explicitly said civilized world...

      --
      We used to have a Bill of Rights. Now, with the rights gone, all we have left is the bill.
    56. Re:Classify net access as a utility? by Anonymous Coward · · Score: 0

      Do you think this happens by magic? Nobody wants to pay the fair price of these services. Upgrades and replacements are financed by debt. Recently, the bankruptcy of Jefferson county in Alabama was caused by the expense of refurbishing its sewer system, in combination with the economic crisis.
      Prediction: in 50 years, due to various economic crises, a combination of shantytowns and lack of maintenance, a majority of Americans will live without a modern sewer system (i.e. in third-world conditions). However, they will have some form of wireless Internet access.

    57. Re:Classify net access as a utility? by mgcarley · · Score: 1

      We've heard this argument 1,000 times before but, if you'll excuse the expression, it doesn't hold any water.

      Having been to most of Europe and most of Asia, population density in cities on those continents is sufficiently similar to cities in the US so there is no excuse for Internet access in any American city to be any worse than it is in any other city on any other continent, and there's plenty of dark fiber around, so with routing equipment being as cheap as it is now (even at the 10gbit/s level) it's not a question of backbone connectivity either.

      Rural connectivity - that is, Internet access to farms or sparsely populated areas - is certainly an issue to be tackled, but there's no reason even small-ish cities can't be provided with decent access.

      But we can't compare apples to oranges, either. You can't compare a 100/100 pipe in central Stockholm to a 0.75/0.25 pipe in the middle of Montana. After all, you might be just as likely to get gigabit Internet in rural SK/Japan/Sweden as you are in rural USA unless it's regulated that the ISP or infrastructure provider has to do it even at a loss.

      What *IS* different about all those countries though is that the last mile is regulated to be open and shared among competing providers, so they keep their customers by providing better services and faster speeds rather than by protecting their monopolies or suing the competition out of existence and this makes for a fairly significant difference in availability of services.

      --
      Founder & COO, Hayai India (hayai.in) / USA (hayaibroadband.com) // t: @mgcarley
    58. Re:Classify net access as a utility? by mgcarley · · Score: 1

      Is it worth noting that it's something like $2,000 per premises passed? Even if it were only $700, this difference does change the economics substantially... if you're the 5th person on a block and the first 4 don't also subscribe to the service, they've effectively shelled out $10,000 (or $3,500) to supply one customer rather than the figures often quoted. Of course, if all 5 premises subscribe, the economics are favourable.

      Which is why open utility/municipal/government last miles make sense: since the bulk of the cost comes from the roll-out, you've got 5 premises who will be subscribing - even if they are subscribing to 5 different ISPs - and the return on investment is being made on 5 * $2,000 rather than 1 * $10,000 (or 5 * $700 rather than 1 * $3,500 if you prefer) meaning everybody's bills will be lower because the costs can be spread out across more subscribers.

      --
      Founder & COO, Hayai India (hayai.in) / USA (hayaibroadband.com) // t: @mgcarley
    59. Re:Classify net access as a utility? by dave420 · · Score: 1

      That's why internet in many US cities is a joke? Because of those sparsely-populated cities of millions of people. Gotcha. Great logic!

    60. Re:Classify net access as a utility? by Rakarra · · Score: 1

      Over 80% of the USA still just staples things to old telephone poles. Mostly because the businesses here are lazy as hell to do it right.

      Also, to do any maintenance, upgrades, or repairs to the cables in the ground requires a lot of digging. I have read estimates that in many sections of the US that will increase cable roll-out costs by 3x. You can call it lazy, but many municipalities are truly cash-strapped.

  3. Shipping Pre-paid by korthof · · Score: 1

    Why has no one brought up the perspective that "we the people" are already paying $100/mo for the service?

    1. Re:Shipping Pre-paid by Shados · · Score: 2

      Yup. The customers pay for downloading from their ISP to their home. Netflix pays for streaming from their CDNs to their provider(s). What happens in between is the problem of the ISPs.

      Comcast wants BOTH the customer AND netflix to pay for the download part. Thats where it gets messed up.

    2. Re:Shipping Pre-paid by Lumpy · · Score: 2

      If you think that Comcast is not already planning on charging an extra "streaming fee" to the end customer, then you are insane.

      Comcast is already drafting up a new shuffling of the tiers to give you a platinum tier that will "make netflix and other video services faster" that is nothing more than paying to disable the throttling.

      They will triple dip, all of the executives and board members are having to change their suits 3 times a day because of the sheer amount of drool.

      --
      Do not look at laser with remaining good eye.
    3. Re:Shipping Pre-paid by Anonymous Coward · · Score: 0

      Because we have no other options! If I could choose anyone over TWC for a high speed internet connection - not satellite - then I would. I would rip TWC's equipment out in 20 seconds flat and have it ready for them to pick up curbside. Hell, they can race garbage collection. Whoever gets there first wins the prize.

      On the other side of town is an ISP that offers 75 Mbps for $45. Like most service providers, you rarely hit the max, but I've been able to download at 50 Mbps while over there. I currently pay more than $45 a month to TWC, and get less than a third of 75 Mbps. I am only paying what I pay to TWC because I literally have no other options.

  4. I need more fiber in my diet by Anonymous Coward · · Score: 0

    Google hurry the Fc*k and come to my city!!! Can't wait to ditch Comcast.

  5. Govermental oversight by philmarcracken · · Score: 2

    Just like water and power, internet needs regulation on a governmental level; a service utility provided at a fixed wholesale cost which the government
    takes its share to maintain a standard contention ratio that ISPs can retail their services on top of.

    Connectivity should not be left in the hands of corporations with shareholders to please.

    1. Re: Govermental oversight by Anonymous Coward · · Score: 5, Insightful

      It doesn't need regulation, it needs competition. Can't wait for an alternative to ditch fucking Comcast.

    2. Re: Govermental oversight by Anonymous Coward · · Score: 0

      Unfortunately, competition was regulated right out of the ring.

    3. Re: Govermental oversight by nurb432 · · Score: 2

      Done right, regulation can increase competition.

      And while we all hate Comcast and want them to be gone, what about who takes their place? Who says they wont be any less abusive of their customers, and perhaps even worse? Don't blindly wish for 'change', as you might just get what you are asking for, and regret it.

      --
      ---- Booth was a patriot ----
    4. Re: Govermental oversight by zippthorne · · Score: 1

      It's true that you can't get it by waiting. The question is how can we create the conditions which would result in it happening.

      --
      Can you be Even More Awesome?!
    5. Re: Govermental oversight by Anonymous Coward · · Score: 0

      If there is competition the there is no case of someone taking their place. It is someone competing with Comcast and hence they stop being the assholes they are now and become a viable alternative.

    6. Re: Govermental oversight by Anonymous Coward · · Score: 0

      http://www.youtube.com/watch?v=KMcny_pixDw

    7. Re: Govermental oversight by Anonymous Coward · · Score: 0

      Possibly getting fucked over in the future is better than Definitely getting fucked over right now.

    8. Re: Govermental oversight by Richy_T · · Score: 1

      That's what they said back then.

    9. Re: Govermental oversight by Rakarra · · Score: 1

      That's what they said back then.

      Then you keep pushing for change. And if the situation worsens, you push for change even more.
      "It could get worse" is no reason not to push for change of an abusive system.

    10. Re: Govermental oversight by Richy_T · · Score: 1

      But certain people just push for more of the same.

  6. Well... by BrennanPratt · · Score: 0

    Of course, the free market will reward whoever has the best.... Haahahahaha! Aww, I made myself sad. :( How about this, the FCC puts out a quality survey that assesses quality based on dropped packets. This very public assessment of the companies might sufficiently shame them into upgrading. Also, companies with congested networks should be treated differently at the regulatory level. If we ever get into regulating cable leases, those providers with congested networks get to charge their leasees only 80% of cost.

  7. So what can be done? by Anonymous Coward · · Score: 0

    Perhaps forbidding incumbent ISP's like Comcast, Time Warner, SuddenLink, etc funding and only allocating upgrade funding to non-incumbent ISP start-ups would have had provided an incentive?

    1. Re:So what can be done? by mgcarley · · Score: 1

      Yes.

      --
      Founder & COO, Hayai India (hayai.in) / USA (hayaibroadband.com) // t: @mgcarley
  8. Re:treat Netflix like a television network by Anonymous Coward · · Score: 5, Insightful

    Yeah, that's fucking brilliant. Let's package Netflix along with 105 other online services we'll never use, all for only $125 a month.

    Moron.

  9. After he's done with his foot... by NoNonAlphaCharsHere · · Score: 0

    ...tell him to insert my dick. Given the choice between dial-up and Comcast, I'll go for dial-up, every time. I'd rather have the New York Times crossword puzzle or a Ouija Board as my only source of outside contact than Comcast.

    1. Re:After he's done with his foot... by QuasiSteve · · Score: 1

      ...tell him to insert my dick.

      Haven't you heard? Don't put your dick in crazy.

    2. Re:After he's done with his foot... by Anonymous Coward · · Score: 0

      Never promise crazy a baby!

    3. Re:After he's done with his foot... by Guppy06 · · Score: 1

      Given the choice between dial-up and Comcast, I'll go for dial-up, every time.

      +++ATH0

  10. Backbone.... by niftymitch · · Score: 3, Interesting

    We need backbone resources or other tricks...
    Mostly we need legal legislative backbone.

    The last mile is owned by local monopolies.
    That is the sad reality. These local monopolies are
    also content service providers and do what they to
    do feather their own nest.

    The congestion is the backbone owners and providers.
    Multiple issues dominate the congestion problems.
    Access, distance, hops and hubs.

    The likes of Netflix need to embrace one or more
    flavors of p2p networking. A local neighborhood
    can cache and redeliver most video frames from a
    modest cache with modern crypto tools to contain
    theft of service.

    I think the likes of Netflix would do well do develop
    an enhanced DOCSIS 3.x modem that also contains
    a p2p client/service that can recast content to other
    like service devices a hop or two away. It can also
    begin caching the top two products on a wish list.

    Proxy and p2p services are underused or vastly abused.

    --
    Truth is stranger than fiction, but it is because Fiction is obliged to stick to possibilities; Truth isn't. Mark Twain.
    1. Re:Backbone.... by symbolset · · Score: 1

      TWC, AT&T and Comcast are all so bad that Google doesn't seem to mind running their fiber network right alongside their 'natural monopoly' and busting their exclusives with better service at lower rates. Maybe they are on to something.

      --
      Help stamp out iliturcy.
    2. Re:Backbone.... by Anonymous Coward · · Score: 0

      I think this may have something to do with FCC part 68. Just call it a hunch...

  11. Comment removed by account_deleted · · Score: 5, Interesting

    Comment removed based on user account deletion

  12. Post office recipient *do* pay... by Anonymous Coward · · Score: 1

    Post office uses no tax money to run - thank you try again.

  13. Re:treat Netflix like a television network by CaptnZilog · · Score: 1

    Yeah, that's fucking brilliant. Let's package Netflix along with 105 other online services we'll never use, all for only $125 a month.

    Moron.

    Sure, you can get Netflix - but that only comes in a package with 12 sites selling sex toys, 3 sports sites, and 5 online shopping sites (amazon not included, that's another package), for only $125/mo + applicable taxes. All other sites are blocked unless you pay for them, or pay for the $500/mo "unlimited" package that gets you all 300million websites on the internet.

  14. Post office recipient *do* pay... by Anonymous Coward · · Score: 1

    Have you not been following the USPS saga lo these many years? Of course they are not publicly funded. Publicly regulated, yes, but they don't receive a dime of taxpayer dollars directly.

  15. Not free by Casai · · Score: 1

    Netflix pays its ISP for the ability to send content. Comcast customers pay their ISP for the ability to receive content. I don't see the problem here.

  16. Re:Post office recipient *do* pay... by Anonymous Coward · · Score: 0

    Please don't contradict the lying liars when they're telling lies -- it upsets them.

  17. Worse than lacking sufficient incentive by Krishnoid · · Score: 1

    Sounds more like they're actively disincentivizing other motivated parties from solving these problems for their respective communities.

  18. Google is Nashville's only hope by Anonymous Coward · · Score: 0

    Google. Here in Nashville everyone is chomping at the bits for Google Fiber. We are a "pay per GB" market for Comcast -- last month my household's Comcast service cost more than our electricity. Still can't run an HTTP server, still get inexplicable throttling of certain protocols.

    It is absurd to charge both Netflix and end users for data.

    1. Re: Google is Nashville's only hope by Anonymous Coward · · Score: 3, Interesting

      The ability to run a server is an overlooked part of net neutrality. The debate now is motivated by content providers who only care about downstream parity with other providers â" but real neutrality would also allow consumers to run their own servers including mail and web servers. That would open up markets for plug servers and turn the privacy debate on its ear. In the long run, it might even prove more important than content provider equality.

    2. Re: Google is Nashville's only hope by NotSanguine · · Score: 4, Insightful

      The ability to run a server is an overlooked part of net neutrality. The debate now is motivated by content providers who only care about downstream parity with other providers â" but real neutrality would also allow consumers to run their own servers including mail and web servers. That would open up markets for plug servers and turn the privacy debate on its ear. In the long run, it might even prove more important than content provider equality.

      Just so. However, I'd go even farther than that. The last mile protocols (DOCSIS, ADSL, etc.) that have been developed mimic the Consumer (download)/Provider (upload) model.

      This is a direct assault on free speech and free collaboration across the Internet.

      Restricting servers is just another part of the process which limits the promise and potential of the Internet.

      When everyone can have reasonable upload speeds, then everyone can host content, everyone can publish their creative output, each of us can share our thoughts and ideas with the world, the big content providers (including MPAA/RIAA, major newsotainment outlets, the eBays and AmazonMarketplaces of the world) will become less relevant, and we will become freer.

      I know it's a pipe dream. But a fella can dream, can't he?

      --
      No, no, you're not thinking; you're just being logical. --Niels Bohr
    3. Re:Google is Nashville's only hope by l0n3s0m3phr34k · · Score: 2

      If your wanting to run servers, get a "business connection". It's a bit more $, but static IPs, not much RIAA monitoring, nothing blocked...

    4. Re:Google is Nashville's only hope by Anonymous Coward · · Score: 0

      This x 1000. I pay $65/month for an AT&T 12 Mb business UVerse account with 5 static IPs. Upload is a crappy 512K, but as you mentioned, there's no throttling and no ports are blocked.

    5. Re:Google is Nashville's only hope by Areyoukiddingme · · Score: 1

      This x 1000. I pay $65/month for an AT&T 12 Mb business UVerse account with 5 static IPs. Upload is a crappy 512K, but as you mentioned, there's no throttling and no ports are blocked.

      512k? For allegedly a business connection? That's pathetic. That's beyond pathetic. That's so sad you should make a little miniature gravestone and stick it next to your modem.

    6. Re: Google is Nashville's only hope by Areyoukiddingme · · Score: 1

      I know it's a pipe dream. But a fella can dream, can't he?

      A fella can do more than dream. A fella can contribute to the FreedomBox project. Money, code, trying it out on your mother-in-law, every little bit helps.

      (Fine print: FreedomBox Foundation takes no responsibility for disturbances in your domestic tranquility due to software experimentation on your mother-in-law.)

    7. Re: Google is Nashville's only hope by NotSanguine · · Score: 1

      I know it's a pipe dream. But a fella can dream, can't he?

      A fella can do more than dream. A fella can contribute to the FreedomBox project. Money, code, trying it out on your mother-in-law, every little bit helps.

      (Fine print: FreedomBox Foundation takes no responsibility for disturbances in your domestic tranquility due to software experimentation on your mother-in-law.)

      That's an interesting idea. However, AFAICT that's all it is. In truth, there are many other things we can do:

      1. Contact your municipal government about making the "last mile" a public utility serviced by multiple providers.
      2. Contact the FCC and let them know that they need to address the issue of content providers owning ISPs and the "last mile."
      3. Contact your municipal, state and federal representatives and let them know "You're mad as hell and you're not going to take it anymore!" [With apologies to Paddy Chayefsky]
      4. Contact your ISP and demand they change their liberty restricting, abusive contracts to allow server traffic from your site.
      5. For those who are technically inclined, get involved in technical efforts to design NG "last mile" protocols that have synchronous bandwith, rather than the asynchronous mechanisms of DOCSIS and ADSL.
      6. Convince your friends, relatives and neighbors to do 1-5 as well.
      7. Lather, rinse, repeat.

      Not that the "FreedomBox" is a bad idea, it's a great idea! It can allow those who are being directly censored and oppressed to get the word out.

      For the vast majority who are being covertly surveilled and their expression limited by the hegemony of content providers restricting our access to each other, having reasonable upload speeds and no restrictions on traffic will do more to promote freedom than any enryption/anonymization device.

      --
      No, no, you're not thinking; you're just being logical. --Niels Bohr
  19. Comcast requires HBO for internet access by Billly+Gates · · Score: 1

    I am pissed off. I am moving into a new apartment and my choices are centuryLink DSL which AT&T throttles or Comcast. If I go with Comcast I need to pay for cable TV with HBO tier to gain internet access for $99 a month. I do not even freaking own a TV??!@

    Now I am still downthrottled on top of that!

    1. Re:Comcast requires HBO for internet access by flappinbooger · · Score: 1

      I am pissed off. I am moving into a new apartment and my choices are centuryLink DSL which AT&T throttles or Comcast. If I go with Comcast I need to pay for cable TV with HBO tier to gain internet access for $99 a month. I do not even freaking own a TV??!@

      Now I am still downthrottled on top of that!

      What if you got the DSL and a good VPN like PIA?

      Will they throttle it if they don't know what it is?

      Up until a month or 2 ago I would have said go with Comcast and get internet only. But now that they are intending to cap at 300 GB per month.... meh.

      What about a comcast business account? How much does that cost? Is it throttled?

      The good thing about comcast is that at the end of the day, it IS fast.

      --
      Flappinbooger isn't my real name
    2. Re:Comcast requires HBO for internet access by Anonymous Coward · · Score: 0

      I have Comcast business class and as far as I can tell it is currently not capped or throttled. The entry level account is not that much more expensive than the standard consumer account. You are also explicitly allowed to run servers (though they do ask you to notify them if you are running an SMTP server). There are some downsides, however:

      1. The setup fees are a bit steep.
      2. You get locked into a service contract for some period of time. (The longer you agree to, the less your setup fees though!)
      3. If you need to move, it is a PITA and Comcast will try to rope you into extending your service contract.

      Strange, but I've never heard of Comcast REQUIRING people to have cable TV in order to get regular internet. Maybe that's a new thing or something they do in limited markets?

    3. Re:Comcast requires HBO for internet access by laird · · Score: 1

      I have 100 Mbps Comcast bandwidth, and no cable TV or telephone. They don't try to force me to buy their other services, though they do send me a flier in the mail every so often. And the bandwidth is just fine - I've noticed no troubles with Hulu or Netflix.

    4. Re:Comcast requires HBO for internet access by Chas · · Score: 1

      The problem with AT&T DSL is that, no matter what you pay for, most of the bandwidth is downstream. You upstream bandwidth is artificially limited to 768K (of which you'll see 512K MAX) regardless of service tier. Which is, frankly, pathetic.

      --


      Chas - The one, the only.
      THANK GOD!!!
    5. Re:Comcast requires HBO for internet access by Billly+Gates · · Score: 1

      This is a brand new apartment complex just built. SO yes this is a new thing since they have a monopoly and the supreme court said they could do whatever they want they simple are.

    6. Re:Comcast requires HBO for internet access by Anonymous Coward · · Score: 0

      Well stop being pissed at yourself for being stupid.

      Call and get a business Internet connection, if you actually did ANY research at all you would know what all your options are.

    7. Re:Comcast requires HBO for internet access by Rakarra · · Score: 1

      I have a weirder problem. I have HBO (technically a friend pays) and regular comcast cable, but my Internet access is through obviously non-Comcastic DSL. I tried to use HBO GO's app on the PS3 to stream an HBO show... nope, not allowed. See, HBO had to craft deals with cable companies, ways to verify that a streamer is a cable subscriber. You MUST be subscribed to cable to stream over the Internet, otherwise the cable companies, which HBO is dependent on, scream bloody murder.

      Well ok, so I'm a Comcast subscriber, so I should be good, right? I tried to sign up my PS3... no good, it's not a supported device. See, any device must be approved by the cable companies, and while Cox, DirectTV, and dozens of other companies authorized the PS3... Comcast did not. There is a working HBO app for the PS3, but you can't use it with Comcast. Same with the Roku. They support the XBox 360. They support Samsung TVs. But they snubbed PS3s and Rokus. Now I unroll an HDMI cable through the house to connect my desktop (and Nvidia has SHITTY HDMI support, holy crap. I thought it'd just work under Windows. Never did I believe my Linux support would be better) to the home theater.

      So Fuck King Joffrey and Fuck Comcast too.

  20. we need to help ISP competition to return by zr · · Score: 1

    if ISPs could charge content providers the following things would happen:

    a) start ups would get incentivized to go into the business of ISP

    b) ISPs will be able to create very cheap basic service that will exclude few hight traffic services such as netflix, youtube, pr0n

    c) obviously upon subscription to a service such as netflix the contents would become available, creating revenue for the ISP

    d) youtube (and similar sites) would pay out of ad revenues, so no subscription is necessary; alternatively there might be tiered plans for the client that open access to free content sites like youtube. these models aren't incompatible.

    e) ancle leo's fears are unfounded, indie shows would not be censored, ISPs aren't idiots they need to keep the basic service attractive

    and, most importantly, this model accomplishes two important goals:

    1) steady source of revenue that correlates to usage, which will fund infrastructure improvements

    2) healthy competition, which is the ONLY way to keep comcasts of the worlds at bay without risk of stifling innovation

    this is a classic sustainable win win. i don't understand why this isn't obvious to more people.

    the alternative is playing straight into the hands of big monopolies. they'd MUCH rather deal with a government bureaucrat than competition. ask verizon of new jersey.

    1. Re:we need to help ISP competition to return by symbolset · · Score: 1

      It takes a company the size of Google. Smaller companies the incumbents will pull out all the stops - door to door canvassers, wall to wall TV and radio ads, billboards, sports sponsorships and whatnot. The goal being to tie down so much of the population that the startup can't get traction and folds. That is how they got their monopolies in the first place. They can milk their other markets for the cost. As soon as the challenger is dead they can buy the assets for pennies on the dollar and go back to raping the local area to pay for the assimilation of another.

      --
      Help stamp out iliturcy.
    2. Re:we need to help ISP competition to return by Anonymous Coward · · Score: 0

      You're leaving out one big detail.

      Feasibility of being an ISP.

      Please tell us how you're intending to solve that technological hurdle.

    3. Re:we need to help ISP competition to return by l0n3s0m3phr34k · · Score: 1

      It IS obvious to most people, just like Tom Wheeler used to (and still basically does) work for Verizon.

    4. Re:we need to help ISP competition to return by l0n3s0m3phr34k · · Score: 1

      getting their offices burned down, anthrax sprinkled into their lawns, fake SWAT calls to their house, putting their address and phone numbers on Craigslist and Backpage...

    5. Re:we need to help ISP competition to return by zr · · Score: 1

      investment is attracted to business opportunities that promise a return. monopolies fight that tooth and nail. always have.

      the approach i've outlined clearly provides for a revenue source _independent_ of monopoly power.

      as to this mysterious "technological hurdle" you speak of, maybe a startup will buy copper from verizon. maybe they lay down their own alternative last mile delivery (copper or fiber or maybe wireless). thousands of small ISPs could emerge this way and then over time (but relatively quickly) consolidate into a real competitor to comcast, not AT ALL unprecedented. maybe they figure out a wireless technology, there are already WISPs out there. entrepreneurs are smart, they will figure it out.

      to fix the situation between the government and entrepreneurs i'll bet on entrepreneurs every time.

      my only wish is people stop fear monger and think rationally about the situation in the long term.

    6. Re:we need to help ISP competition to return by nitehawk214 · · Score: 1

      As long as it is cheaper to run competition out of business rather than compete with them; corporations will do so. And they will do so by every means necessary weather it is collusion, lobbying (bribes), or simply buying up the competitors and jacking prices way up.

      And they will do this while hiding behind the banner of the "Free Market".

      The problem is while I hate shooting down an idea without having a better one ready; I don't see how regulation will cause the ISPs to act in the best interest of the people. It most certainly will not cause competition to suddenly appear.

      --
      I'm a good cook. I'm a fantastic eater. - Steven Brust
  21. The Universal Postal Union by westlake · · Score: 5, Informative

    I want to send a letter to someone in a different country, say, the USA, or England, I pay Canada Post to deliver it. I do not have to pay the United States Postal Service or Royal Mail to deliver my letter sent from Canada.

    Postal settlements for delivery abroad are made peer-to-peer.

    The Universal Postal Union (UPU, French: Union postale universelle) is a specialized agency of the United Nations that coordinates postal policies among member nations.

    In 1969, the UPU introduced a new system of payment where fees were payable between countries according to the difference in the total weight of mail between them. These fees were called terminal dues. Ultimately, this new system was fairer when traffic was heavier in one direction than the other. As a matter of example, in 2012, terminal dues for transit from China to the USA was 0.635 SDR/kg, or about 1 USD/kg.

    As this affected the cost of the delivery of periodicals, the UPU devised a new ''threshold'' system, which it later implemented in 1991. The system sets separate letter and periodical rates for countries which receive at least 150 tonnes of mail annually. For countries with less mail, the original flat rate is still maintained. The United States has negotiated a separate terminal dues formula with thirteen European countries that includes a rate per piece plus a rate per kilogram; it has a similar arrangement with Canada.

    Universal Postal Union

    1. Re:The Universal Postal Union by Anonymous Coward · · Score: 0

      That sounds a lot like peering agreements between Internet backbone providers. If Netflix's provider peers with Comcast, and more traffic is going towards Comcast than the other direction, Netflix's provider pays Comcast to take the traffic. So with Comcast already getting money from their customers and from the peering agreement, charging Netflix is just tripple-dipping.

    2. Re:The Universal Postal Union by dkf · · Score: 1

      It should be a settlement between the major carriers, Comcast, Shaw, Verizon, Google fibre (Google as an ISP, not Google as SaaS provider)

      Those are only mid-tier carriers really. The major carriers are the people who build national fibre backbones, trans-oceanic links, etc. The end-customer doesn't normally see them (unless they use traceroute) but they're there and they're important.

      --
      "Little does he know, but there is no 'I' in 'Idiot'!"
    3. Re:The Universal Postal Union by Anonymous Coward · · Score: 0

      I want to send a letter to someone in a different country, say, the USA, or England, I pay Canada Post to deliver it. I do not have to pay the United States Postal Service or Royal Mail to deliver my letter sent from Canada.

      Postal settlements for delivery abroad are made peer-to-peer.

      The Universal Postal Union (UPU, French: Union postale universelle) is a specialized agency of the United Nations that coordinates postal policies among member nations.

      In 1969, the UPU introduced a new system of payment where fees were payable between countries according to the difference in the total weight of mail between them. These fees were called terminal dues. Ultimately, this new system was fairer when traffic was heavier in one direction than the other. As a matter of example, in 2012, terminal dues for transit from China to the USA was 0.635 SDR/kg, or about 1 USD/kg.

      As this affected the cost of the delivery of periodicals, the UPU devised a new ''threshold'' system, which it later implemented in 1991. The system sets separate letter and periodical rates for countries which receive at least 150 tonnes of mail annually. For countries with less mail, the original flat rate is still maintained. The United States has negotiated a separate terminal dues formula with thirteen European countries that includes a rate per piece plus a rate per kilogram; it has a similar arrangement with Canada.

      Universal Postal Union

      What I find most interesting about the UPU is that they stay out of politics generally. For example, sending a postcard from North Korea to the USA or Japan is no problem at all, provided the North Korean government allows it. All of the postcards I sent from the DPRK made it to their destinations in the US and Japan without incident, and most arrived within 10 days to 2 weeks.

    4. Re:The Universal Postal Union by Drakonblayde · · Score: 1

      You misunderstand the problem entirely.

      Comcast is not charging Netflix to deliver packets on it's network that come in from a transit provider. Comcast was not sitting there and saying 'Hey Netflix, we're going to drop or degrade your inbound traffic at our border if you don't pay us'.

      Netflix wanted direct connections into the Comcast network to help them save on transit costs. And they wanted them for free, arguing that Comcast was already making money off the customers they'd be delivering the traffic to.

      Comcast said we'll give you direct links into our network, but it won't be free. If you want direct access, you pay for direct access

      Situations are a bit different.

    5. Re:The Universal Postal Union by Bengie · · Score: 1

      Send or receiving does matter, Level 3 is a Tier 1 and everyone, except other Tier 1s, pay for access to Tier 1s. Maybe I should start charging my ISP money to access my network because I feel like it.

  22. CEO Brian Roberts Opens Mouth, Inserts Dick, Sucks by Anonymous Coward · · Score: 0

    That sound of Hoover Vacuum cleaners is the sound of Brian Roberts sucking hard on an penis.

    Well. After all. "Gay" is the new "Latino" in Obama's Kenyan DC new world order.

    Ha ha

  23. Invest with all the money I pay you scumbags by wiredlogic · · Score: 5, Insightful

    My Comcast bill is $57.99 for 10Mbps internet only. I just got a couple of "threat" letters saying that my "promotional" pricing is about to expire and I will pay even more for their lovely service. Never mind that my promotional pricing actually ended six months ago.

    They are already making money hand over fist off their customers. They should use that money to invest in their own infrastructure improvements.

    --
    I am becoming gerund, destroyer of verbs.
    1. Re:Invest with all the money I pay you scumbags by luther349 · · Score: 1

      just call they will put you on another. you really only cost them around 10$ a month in real cost so the reps are more then happy to keep you on promos they still make money off you. just say you found a better deal elsewhere and are gonna switch they move fast then.

    2. Re:Invest with all the money I pay you scumbags by Anonymous Coward · · Score: 0

      I pay less then that and I get 50mbp down.

      If netflix is footing the bill for the packets why do I have to pay for the internet connection at all?

      Oh wait... extortion...

    3. Re:Invest with all the money I pay you scumbags by Lumpy · · Score: 2

      You really missed the real cost. I worked for comcast and know what that cost is.

      IF he rents the cable modem from them, that is a $3.00 profit on top of the $2.50 that the 10Meg tier costs the company after factoring in costs of even maintaining the drop to his house.

      Yes $2.50 is what the TOTAL cost for each customer no matter what the bandwidth they use. Any tier above the lowest is nothing but pure profit.

      Granted these numbers are for a larger area like Detroit Metro and are from 2009. The profit margins that Comcast has on the internet are utterly obscene.

      --
      Do not look at laser with remaining good eye.
    4. Re:Invest with all the money I pay you scumbags by Anonymous Coward · · Score: 0

      In the interests of full disclosure: I am a network engineer for Comcast.

      We *are* upgrading our infrastructure, all the time. For the past three years, upgrades and capacity management have been the primary focus of my job.

      A few examples of what Comcast is doing on the infrastructure side:

      Phasing out the UBR7200 platform for the UBR10k platform, with 3G60 cards instead of the old 5x20 cards, for the markets which use Cisco CMTS platforms. This is a very large increase in downstream and upstream capacity

      Phasing out the Arris C4 platform for the new E6000 platform (which just came out last years) for markets which use an Arris platform. This allows consolidation of apporximately 4 C4's into a single box, which reclaims power and space in the hubsite/headend, allowing more E6000's to be put in, allowing for more capacity at a given site

      Phasing out Juniper MX series routers for the new T series routers

      Phasing out the venerable Cisco 7600 platform for ASR9k's

      That's just on the network side.

      On the cable plant side, we've been phasing out TDMA (Docsis 1.0) carriers and eating the bill of replacing DOCSIS 1.0 cable modems with DOCSIS 3.0. This makes more frequency available.

      Likewise, the conversion from analog TV channels to Digital freed up more spectrum. These changes manifest themselves by allowing us to turn up downstream and upstream channel bonding.

      These things do not happen quickly. The customer effecting upgrades happen in the middle of the night, usually with only a 3 hour window to get it done (some work gets longer windows, but those are taken on a case by case basis).

      All of these things require equipment and training to put into effect, and those take time. In some cases, the cable plant has to be upgraded in order to handle the changes in technology.

      You have absolutely no idea what it takes to manage a network the size of Comcast's. This isn't your home network where you upgrade your Linksys router or your netgear switch and move some cables and viola, speed increases! It's a highly complex beast of interwoven dependencies where making any change can invoke unintended consequences.

      I make absolutely no excuses for the Customer Service or the Sales sides of the house, I'm an Ops and Engineering monkey. All I can say is that, on our side of the house, we're not sitting around playing cards, we're busy every single night (except during holidays or special events like the Olympics. We're basically not allowed to do anything that would disrupt service when things are going on where viewership is higher than average. The NBA Finals start next week, and that's a big enough deal that I expect the work load to be lightened quite a bit until it's over).

      With all that being said, Comcast is still a for-profit company, and we still have to show a return on investment to our shareholders.

      But this idea that Comcast is sitting around making money off it's customers with an ancient and decrepit network that's kept running by shoestrings and chewing gum is absurd.

    5. Re:Invest with all the money I pay you scumbags by Areyoukiddingme · · Score: 1

      I worked for comcast and know what that cost is.

      Good thing that's past tense, or you wouldn't dare show your face here.

      I knew the margins were good. I didn't know they were that good. If I hadn't already posted on this thread, I'd be modding you up. Your post needs a LOT more visibility.

  24. Who owns the pipes? by manu0601 · · Score: 2

    It seems obvious to me that pipe owner has an advantage when it comes to deal with what and how can transit.

    This can be solved by (1) regulation, (2) competition, and (3) public ownership of pipes, whether as personal property (in premise), associations, municipality, state or federal level

    I see people dismissing first and third solutions because government involvement should be inefficient, but that is just ideology. Public service can be efficient and economically sound. Regulation can work. It just depends how it is done.

    1. Re:Who owns the pipes? by Anonymous Coward · · Score: 0

      This can be solved by (1) regulation, (2) competition, and (3) public ownership of pipes, whether as personal property (in premise), associations, municipality, state or federal level

      I see people dismissing first and third solutions because government involvement should be inefficient, but that is just ideology.

      The primary concern about (1) and (3) is that they do not fall in the proper role of government (especially at the federal level)- efficiency is a secondary problem.

    2. Re:Who owns the pipes? by manu0601 · · Score: 1

      Public service can fill any role that is not well done by private businesses. There is no natural law against it. The rule of thumb must be the general interest.

      And I do not advocate for a USSR-like economy. For instance, France within 30 years after WWII had many industrial activities within the hand of the government, and nobody called it a socialist experience.

    3. Re:Who owns the pipes? by Duggeek · · Score: 1

      [...] (1) regulation, (2) competition, and (3) public ownership of pipes [...]

      • (1) What regulation? Lobbyists control legislators, and lobbyists are powered by corporations. Along with the recent chairman appointment, (y'know... a former lobbyist) the FCC is as good as sold.
      • (2) What competition? The feeding frenzy of cable infrastructure -- 80's and 90's -- has already been divvied up. The alpha predators are just bloated giants and looking to mate with– or destroy the rest.
      • (3) See #1... or do you really think there's a budget, or even a motion, for that purchase? It would be political suicide, because it would be interpreted as "big government getting bigger." You'd have better luck going parcel-by-parcel with Kickstarter or Indiegogo, but then the big boys would just play the same game they did with smaller competitors; milking you dry until you end up selling it back. (and at a discount) It has to be all or nothing, and the sticker-shock on that could just about kill you.

      This isn't a simple game, if it's a game at all. In fact, it's more like a quail hunt, where the hunters are doing so well that they're getting bored and shooting their friends in the face. (see what I did there)

      --
      This post © Copyrite Duggeek, all rights reversed.
    4. Re:Who owns the pipes? by manu0601 · · Score: 1

      If I understand your point correctly, government cannot enforce the general interest because the political system is rotten.

      This does not make regulation or public ownership irrelevant in the general case (it worked fine in other places and in other times), but it just means US democracy is kinked and has to be fixed for anything good to happen on any front.

  25. I hate federal involvement.... by nurb432 · · Score: 1

    But this has got out of hand, and the government should be stepping in and slapping these people down, hard.

    They are there to protect the consumer/citizen from abuse, and need to step up to the plate and start doing their job.

    --
    ---- Booth was a patriot ----
  26. Just an fyi by rsilvergun · · Score: 0

    to anyone that didn't already know, but Comcast doesn't spend a dime on it's network. Like all major telecoms they get massive subsidies in the form of tax breaks. Basically they don't pay taxes on their profit from the monthly subscriber fees they collect. Verizon does this too. In fact the just got caught in New Jersey impersonating voters to push through a bill that exonerated them from building out the network they promised to build in exchange for 6 billion worth of tax subsidies. It worked out to something like $10k per resident paid to them for nothing. Oh, and that bill? It passed.

    --
    Hi! I make Firefox Plug-ins. Check 'em out @ https://addons.mozilla.org/en-US/firefox/addon/youtube-mp3-podcaster/
  27. Re:Post office recipient *do* pay... by tomhath · · Score: 0

    Well, they do get some tax dollars to subsidize international mail.

    But the the USPS is currently losing about $8 billion per year, so it's just a matter of time before Congress has to bail them out.

  28. Re:Post office recipient *do* pay... by Anonymous Coward · · Score: 2, Insightful

    That loss is completely due to the pension funding liability congress placed on them in 2006, which will expire in 2016, bringing them back into the black with pensions fully funded for the next 75 years.

  29. who will invest? by nurb432 · · Score: 1

    Well Comcast is raking in billions, so why cant they?

    --
    ---- Booth was a patriot ----
    1. Re:who will invest? by Duggeek · · Score: 1

      Well Comcast is raking in billions, so why cant they?

      I think that's the point.

      They can, but they don't. They'd rather pay higher dividends and pocket more profits than install meaningful upgrades to 30-year-old infrastructure.

      --
      This post © Copyrite Duggeek, all rights reversed.
    2. Re:who will invest? by nurb432 · · Score: 1

      And proper regulation would force them. ( as much as i hate it, they deserve it )

      --
      ---- Booth was a patriot ----
  30. Postal Usage Cap? by Anonymous Coward · · Score: 0

    Judging by the millions of AOL CDs mailed out, I don't believe the Post Office has a usage cap.

    Analogies have their limits. Neither the USPS, FedEx, or UPS ship piles of dirt to homes/constructions sites. (My parents ordered that one from the Home Depot. Came on a flatbed.)

    None of those shipping companies really interfere with each others' operations either. FedEx will hand off packages to USPS for delivery even though they technically both compete in the package delivery industry. Comcast (through its cable division) competes with Netflix in content delivery. Comcast has decided to use its internet provider division to interfer with Netflix's business. This seems like anti-competitive behavior.

    So there are two easy ways to handle this: classify Comcast as an ISP and limit their behavior, or break them up into a content creator, ISP, and content delivery companies. The content delivery part will not own any wires.

  31. Truth in labeling, truth in advertisement law. by 140Mandak262Jamuna · · Score: 1
    I don't know why people conflate it with net neutrality, internet etc. To me it looks like a simple case of truth in labeling, truth in advertisement laws.

    If a restaurant advertises all-you-can-eat buffet, it must be all-you-can-eat. It can't say, "oh! no! every one is eating steaks and no one is eating my wilted lettuce, so they steak vendor must pay me money!". Comcast promised a certain bandwidth and unlimited content. It should simply deliver it. Or it should change the terms and meter the connection and charge by the gigabite of delivered content. It can't sell "unlimited" internet on one hand, and bellyache, bitch and moan when some customers actually take full advantage of the contract. We should go after Comcast using these old time tested laws and FTC.

    Netflix and other content providers have nothing to do with it. It is a simple contract dispute between comcast customers and comcast.

    --
    sed -e 's/Chuck Norris/Rajnikant/g' joke > fact
    1. Re:Truth in labeling, truth in advertisement law. by laird · · Score: 1

      The real dispute is between Netflix, Cogent and Comcast. What's really going on is that Comcast uses a very low quality bandwidth provider, Cogent. Cogent has the very bad habit of setting up peering arrangements with ISPs, then violating the terms of the agreements (which require Cogent to receive as much transit as it sends into the ISPs network, so they're helping each other out equally). Then the ISP either caps or shuts Cogent off for violating the peering agreement, and Cogent tries to use its customers to pressure the ISP into continuing to give Cogent bandwidth for free despite their breaking the peering agreement.

      If Comcast wants reliable bandwidth into ISPs, they can pay a better bandwidth provider, like every other content company does. Those providers have good relationships with the ISPs, and can reliably deliver video streams. And if Cogent wants to reliably deliver bandwidth, they can pay for transit the way everyone else does.

      But as long as Netflix uses only a bottom-feeder like Cogent, and Cogent continues to violate peering agreements with ISPs, Netflix' service is going to suck for some customers. It's completely in their power to fix it, but instead of doing so they're trying to pressure ISPs into eating the costs of Netflix' business.

    2. Re:Truth in labeling, truth in advertisement law. by Anonymous Coward · · Score: 0

      The real dispute is between Netflix, Cogent and Comcast. What's really going on is that Comcast uses a very low quality bandwidth provider, Cogent.

      Not even close to true.

      Cogent is *one* of Comcast's providers, and not even the primary one. That would be Level3.

      http://bgp.he.net/AS7922#_peers

      That is a list of Comcast's IPv4 peers. Level3, via it's acquisition of Global Crossing, is Comcast's top provider. Besides Level3, there are also some rather well know transit providers: Verizon, Sprint, TATA, nlayer, and yes, Cogent.

      The idea that Comcast stakes the quality of it's transit on the mercurial business practices of Cogent is laughable.

      But as long as Netflix uses only a bottom-feeder like Cogent, and Cogent continues to violate peering agreements with ISPs, Netflix' service is going to suck for some customers. It's completely in their power to fix it, but instead of doing so they're trying to pressure ISPs into eating the costs of Netflix' business.

      This, you got right.

      http://bgp.he.net/AS2906#_peers

      Netflix does have links to Level3, but still prefers to send traffic over to Cogent. Comcast has no say in this. If Netflix delivers traffic to Cogent, it's then up to Cogent to decide how to deliver it to Comcast. Since Cogent has peering links with Comcast, it's going to use those. All Netflix has to do is change their local preference for Comcast prefixes to prefer the Level3 link, and the traffic will no longer go out over Cogent.

      However, having had to deal with transit providers while running the network for a high volume datacenter, I understand completely why Netflix is doing what they're doing. Level3 is *very* expensive transit. Last time I priced it (which was about 6 years ago), it costs me $20/mbit to transit over Level3. It cost me $5/mbit to transit over nLayer (incidentally, it was $7.50/mbit to link directly into Comcast's network. We tried that arrangement for six months, and found that the added cost wasn't worth just transiting to Comcast via nLayer).

      Your assessment of Netflix trying to get others to absorb their operational costs is dead on. Netflix thinks their product is so integral to peoples lives, that they can bitch about how mean the ISP's are being to them and get them to eat the costs of delivering their service to their eyeballs.

      Comcast, being the gatekeeper to a shitload of eyeballs, not to mention being a content provider itself, told Netflix to fuck off, they get no special treatment. Which is how Comcast treats *EVERYONE*.

    3. Re:Truth in labeling, truth in advertisement law. by NormalVisual · · Score: 1

      Your assessment of Netflix trying to get others to absorb their operational costs is dead on.

      Except that Netflix offers free colocated content servers to practically any ISP that asks, bypassing the Internet entirely. Comcast chose to refuse that offer.

      --
      Please stand clear of the doors, por favor mantenganse alejado de las puertas
    4. Re:Truth in labeling, truth in advertisement law. by Drakonblayde · · Score: 1

      Yes, they did.

      Why? Because there was no benefit for Comcast to do so.

      This isn't like Comcast refusing aid to vets, the homeless, or kicking kittens, or anything like that.

      The colocation appliance *only* helps Netflix. For Comcast, it increases OpEx for no benefit. That tends to make shareholders mad.

      So what responsibility does Comcast, a for-profit entity, have to help another for-profit entity (and a direct competitor to Comcast's own streaming service) contain their operational costs. Would it be nice? Sure. But Comcast isn't in business to be nice. It's in business to make money.

      The idea that Netflix is some sainted company that deserves to be treated better than any others mystifies me.

    5. Re:Truth in labeling, truth in advertisement law. by NormalVisual · · Score: 1

      Why? Because there was no benefit for Comcast to do so.

      Reducing their peering traffic by 30% (Comcast's numbers) doesn't have a benefit to Comcast, who was complaining of congestion caused by Netflix?

      So what responsibility does Comcast, a for-profit entity, have to help another for-profit entity (and a direct competitor to Comcast's own streaming service) contain their operational costs.

      And THIS is what the fight is *really* about. The fact that Comcast provides connectivity AND content is a conflict of interest that works to cost customers more.

      --
      Please stand clear of the doors, por favor mantenganse alejado de las puertas
  32. I call BS by Comen · · Score: 4, Insightful

    The fact they like to make it sound like they need to invest so badly in bandwidth is BS, only the last mile to the home is so expensive, and with them dropping all analog channel to the home that frees up lots of DOCIS bandwidth going forward so that should help allot. They do need to spend allot of money to drop SDV and go completely digital but they still put that off because they love to rebuild the whole network every couple years on the edge anyway.
    But all the backhaul and backbone fiber connections have been getting increasingly cheaper, most routers had a max interface speed of 10Gbit's, but with 100 Gbit interfaces becoming more common, and the fact that all DWDM optical gear are seeing jumps from 10 Gbit per lambda to 100Gbits per lambda by just swapping out some hardware that is not free but still utilize the same physical fiber but basically make it 10X more for a small upgrade cost.
    I am convinced they only cry about bandwidth costs because that is what they really sell now, and are afraid that its just going to keep getting cheaper and cheaper, which it is.

    1. Re:I call BS by luther349 · · Score: 1

      it may be cheaper and cheaper but your bill wont rember they have contracts with your county that lock out all competition. the same for at@t if you went to dsl and normally those 2 tend to work together to totally shutdown a area from free market. look whats going on right now we are actually having a fight over weather or not they can block sites or content complete with them trying to pass a bill to essentially kill off the fcc in keeping them in check.

    2. Re:I call BS by Anonymous Coward · · Score: 0

      Just so you know, 'allot' is actually two words with one 'l' (e.g. "a lot").

  33. The Universal Postal Union by Anonymous Coward · · Score: 1

    The original analogy holds true, the sender only pays his ISP, his ISP then settles delivery charges with the carriers it touches.

    Therefore it's not Netflix who needs to pay a second time, nor is it the home user. It should be a settlement between the major carriers, Comcast, Shaw, Verizon, Google fibre (Google as an ISP, not Google as SaaS provider), and not based on the end destination but on packets in vs packets out (the internet equivalent of weight from the postal service example). I'd be willing to bet this structure already exists anyway.

  34. This post forgot to mention by Anonymous Coward · · Score: 0

    That tax dollars keep the post office running and that's even in a deficient. (Cause tax dollars are not suppose to cover it)

    1. Re:This post forgot to mention by Anonymous Coward · · Score: 0

      It didn't mention that because tax dollars haven't funded the post office in about 30 years.

      The post office would be doing fine if the fucking Republicans didn't vote to make the USPS pre-fund its pension fund to an unprecedented degree. They want the USPS to fail so its function can be privatized.

  35. Don't care. by Anonymous Coward · · Score: 0

    It's amusing that news-readers think people care what they think.

  36. Re:CEO Brian Roberts Opens Mouth, Inserts Dick, Su by Anonymous Coward · · Score: 0

    TBS, if it's his own dick he's sucking, well, good for him, now teach everybody else how, and no monthly fee for the knowledge!

  37. USPS is not a publisher. by Kaenneth · · Score: 5, Insightful

    The Postal Service also doesn't publish a lot of material it mails for itself.

    Comcast/Xfinity should be forced to separate from their content creation side. (NBC/Universal)

  38. This is not true by Anonymous Coward · · Score: 0

    Comcast has a disincentive to invest because, if things bog down, people will blame content providers like Netflix

    People blame the ISP most of the time, the other users some of the time and content provider rarely. The content provider's customer loss is just coincidental, assuming we are talking about a typical bog-down.

    1. Re:This is not true by laird · · Score: 1

      Comcast's infrastructure is quite good, and has minimal congestion. I've seen the charts.

      The problem is that Netflix uses an ultra-low cost bandwidth provider, Cogent, and Cogent keeps its prices low by making free peering agreements with ISPs and then violating them, it's constantly getting either cut off or throttled by ISPs. The problem is easy to fix - either Netflix has to use a better bandwidth provider than Cogent (and they're all better than Cogent), or Congent has to either honor its agreements or pay for transit.

    2. Re:This is not true by Anonymous Coward · · Score: 0

      Or Comcast can accept Netflix's offer to colo CDN boxes in their own DCs for free, which is cheaper for everyone. But then they won't be able to penalize Netflix for competing with Comcast's own content offerings.

  39. Brain Robots by Greyfox · · Score: 1

    Would squeal like a stuck pig if the Post Office offered internet service. I'd much rather use the Post Office for internet service than his shitty company. The post office could charge half what they do for internet service and still make ONE BILLION DOLLARS. Just sayin.

    --

    I'm trying to teach myself to set people on fire with my mind... Is it hot in here?

    1. Re:Brain Robots by drinkypoo · · Score: 1

      The post-orifice is broke already, and they won't be able to get around the local monopoly agreements any more than anyone else.

      --
      "You're right," Fisheye says. "I should have set it on 'whip' or 'chop.'"
  40. SIMPLE SOLUTION by F34nor · · Score: 1

    Buy Comcast stock. Get 51% in customer hands and vote in a NEW fucking board of directors. Capitalism, free market, and democracy.

    1. Re:SIMPLE SOLUTION by Time_Ngler · · Score: 1

      If you bought Comcast in 2009, you'd probably have a different opinion :). https://www.google.com/finance...

    2. Re:SIMPLE SOLUTION by F34nor · · Score: 1

      Or Boeing? Or fucking just about anything after the last year.
      I am not talking about investing I am talking about democratizing a natural monopoly when regulators fail to act.

    3. Re:SIMPLE SOLUTION by Duggeek · · Score: 1

      Buy Comcast stock. Get 51% in customer hands and vote in a NEW fucking board of directors. Capitalism, free market, and democracy.

      Well... 2 outta 3 ain't bad.

      --
      This post © Copyrite Duggeek, all rights reversed.
  41. To quote Tony Benedict in Ocean's 12... by Anonymous Coward · · Score: 0

    "Furthermore, if you're large enough Netflix will actually supply servers that you can plug into your network to provide the top x percentile of content -- for free." .. Who do you think you're dealing with? Nothing costs nothing.

    You are correct that Netflix supplies hardware and their side of the content delivery pipe, but those costs are finite and non-recurring. You have forgotten the costs of power, pipe, and ping on the ISP side - you know, the things that an ISP might charge a customer for hosting a rack of equipment in their data center.

    Don't confuse any of this with "Net Neutrality" - there is no evidence of subscriber connection degradation by The Man, no matter how many hipster technocrats publish urgent tweets to the contrary.. The real issue here is "who wants to lose money?" because clearly neither the ISPs nor CDNs accounted for the exponential growth of streaming video - and both parties are choosing the cheapest option available to minimize their costs (Netflix via Cogent to force the issue, ISPs via peering policy enforcement on Cogent to force the issue).

    Ultimately, somewhere in the middle - heavily discounted dedicated ISP ports for content providers seems fair to both parties - is a solution that gets us all back to that "free and open Internet" feeling.

    1. Re:To quote Tony Benedict in Ocean's 12... by bhcompy · · Score: 1

      Don't confuse any of this with "Net Neutrality" - there is no evidence of subscriber connection degradation by The Man, no matter how many hipster technocrats publish urgent tweets to the contrary..

      Indeed. Any service on Cogent feeding into Comcast has been affected, including video games like League of Legends, who made their own agreements with providers in order to route around Cogent.

  42. And what about dense places? by mbkennel · · Score: 1


    In more populated locales of the USA, the density of people and of money is substantially higher than many places in Sweden or Japan, which nevertheless have much superior internet service to the USA.

    Is internet really awesome and inexpensive in Manhattan or San Francisco or Philadelphia? No.

    Internet is really awesome in the tiny number of places which have Google Fiber.

  43. Go NetFlix by Tablizer · · Score: 1

    The hope is that in the future one can pay for content they want directly and don't have to buy bundles and packages.

    The old-school co's are doing everything they can to prevent this.

  44. free market should decide who build infrastructure by Anonymous Coward · · Score: 0

    In the United States, in the regions that Comcast does business, Time Warner or whatever other cable company is forbidden to provide service. And vice versa. I can never understand this restriction. The law should not impose this restriction, they should allow unrestricted competition, any company should be allowed to provide cable or whatever service in any region. When there is competition, companies will be forced to provide more competitive service instead of, being the regional monopoly, sitting there to demand more ransom.

  45. Use OpenDNS by Anonymous Coward · · Score: 0

    OpenDNS! Don't use comcasts shitty DNS use 208.67.222.222 and 208.67.220.220. They invest in the infrastructure so you don't have to. You already pay NetFlix why would tho pay the worst ISP out there? Honestly would they have that many customers if they weren't the ONLY option?

  46. municipal broadband is the only solution. by rogoshen1 · · Score: 1

    It seems the only way people in the US will ever get proper internet is from municipal broadband co-ops. We've made the mistake of granting monopolies to companies like comcast and cox and now we're paying the price in stifled innovation and increased costs.

    Surely there is some mechanism our society could use to prevent these parasites from suing to prevent municipal broadband networks, and let the cable companies compete on something other than monopoly power.

    1. Re:municipal broadband is the only solution. by vikingpower · · Score: 1

      Mod parent up. Insightful. The USA suffer from thinking that everything and anything will be solved by "the markets", and hence are an übercapitalist type of hell. One with the infrastructure of a 3rd world country. There clearly is a role for government and local collectivities here.

      --
      Religous speak to God. Insane are spoken to by God. When all shut up, one can finally hear Shostakovich in peace
    2. Re:municipal broadband is the only solution. by Anonymous Coward · · Score: 0

      Municipal broadband is a solution, but I don't think they are the only solution.

      I think vertical separation between physical networks and service providers will help a lot of the problem. Cell carriers are required to resell their services to virtual networks (MVNOs). These networks tend to offer better deals than AT&T or Verizon. The same could apply to wired ISPs (I believe Germany does this).

      Municipal fiber can still play a role in areas where private companies don't want to run cable (typically rural areas). The great thing is that virtual ISPs could run either on publicly-owned or privately-owned infrastructure, solving a major conundrum of private-public competition.

  47. The Model is broken by stox · · Score: 1

    The Internet worked on the assumption that a provider would be both a content source and sink. Comcast is just a sink. It doesn't have to worry about its behavior damaging its ability to distribute content on the Internet, as it has virtually none. Yes, I know that some people host on Comcast Business, but that accounts for a small percentage of the traffic flow.

    --
    "To those who are overly cautious, everything is impossible. "
    1. Re:The Model is broken by NormalVisual · · Score: 1

      The Internet worked on the assumption that a provider would be both a content source and sink.

      This is the fundamental problem. The Internet has gotten to be extremely asymmetric, and this has been by design. It's very disingenuous for Comcast to complain about asymmetric peering when they've done their level best to bring that situation about, especially in light of the fact that if the content isn't available, they don't have customers. They want to provide their customers with equivalent content themselves, for a (phe)nominal fee, and Netflix's existence doesn't fit well into that plan.

      --
      Please stand clear of the doors, por favor mantenganse alejado de las puertas
  48. Add a surcharge. by bjwest · · Score: 2

    Netflix should add a surcharge to it's subscribers on Comcast (or any other ISP that decides to put up a toll gate). $.75 - $1.00 a month should do the trick, just let the customer know why they're being charged extra, so they can take the issue up with Comcast.

    --

    --- Keep the choice with the user..
    1. Re:Add a surcharge. by Anonymous Coward · · Score: 0

      Netflix would still be cheaper than cable by two orders of magnitude.

      $9!? That's fucking insane!!! (said no one, ever)

  49. Hell no! by riverat1 · · Score: 1

    If the network bogs down I'm blaming my ISP (which happens to be Comcast), not NetFlix or some other content provider.

  50. This is what happens when you allow monopolies by Karmashock · · Score: 1

    The cable companies and the common carrier telephone companies are afforded regional monopolies on the rational that it would be unseemly or untidy to have 20 phone companies all running cable through the same neighborhood.

    And because of that idiocy, we have ONE company in each area with total control and no competition.

    --
    I've decided to stop wasting my time responding to AC trolls/sockpuppets... so if you want a response from me... login.
  51. wrong assumptions by Tom · · Score: 1

    Comcast has a disincentive to invest because, if things bog down, people will blame content providers like Netflix

    Uh, no? When my Internet is slow, I blame my ISP first. Is that different for normal people or is the Comcast CEO living under a rock?

    --
    Assorted stuff I do sometimes: Lemuria.org
    1. Re:wrong assumptions by NormalVisual · · Score: 1

      Uh, no? When my Internet is slow, I blame my ISP first. Is that different for normal people or is the Comcast CEO living under a rock?

      Yes, it's different. When most people (that don't really understand how the Internet works) find that one site is slow while everything else works fine, they tend to assume it's the problem site that's the cause. I'm 100% sure that was part of Comcast's thinking here, plus they get the bonus of Netflix customers getting pissed off if/when Netflix raises prices to account for the new fees. They don't understand that they're actually going to be paying Comcast via proxy, even though many aren't even Comcast customers.

      --
      Please stand clear of the doors, por favor mantenganse alejado de las puertas
    2. Re:wrong assumptions by danaris · · Score: 1

      Is that different for normal people or is the Comcast CEO living under a rock?

      When all too many "normal people" notice that something is slow on the Internet, they are as likely to blame the printer they just plugged in, the new game their teenage son installed, or even the new swimming pool their neighbour just put in, as anything that could actually have affected it.

      Dan Aris

      --
      Fun. Free. Online. RPG. BattleMaster.
  52. Comcast vs Netflix by maitai · · Score: 1

    I honestly don't get this. So Netflix was using other network providers and hoping they'd get their traffic to Comcast customers in a timely manner and they were not. So Netflix works out a peering arrangement with Comcast to deliver traffic directly to Comcasts network and this is somehow bad? This is how the net has always been.

    Think about it, if Netflix decided their sole connection would be to some ISP in Bulgaria, and their traffic was slow to Comcast customers how would that be Comcasts fault? You want rapid delivery, you pay for it. So now Netflix pays to directly connect to Comcasts network instead of using third parties. That's you know, normal.

    1. Re:Comcast vs Netflix by NormalVisual · · Score: 1

      So Netflix works out a peering arrangement with Comcast to deliver traffic directly to Comcasts network and this is somehow bad?

      It is when Netflix offered to solve the problem in a manner that would cost both companies less money and were refused.

      --
      Please stand clear of the doors, por favor mantenganse alejado de las puertas
  53. New Postal Service by Anonymous Coward · · Score: 0

    It's reasonable to say that applying logistics to a network instead of treating it like a dumb pipe makes for better quality service, but since when is Comcast the most-qualified gatekeeper for our internet traffic?
    *sigh* The only way to do this is to burn America down and write the Internet into the new constitution with the same protections as the postal system.

  54. Double Dipping by Anonymous Coward · · Score: 0

    What Comcast and other providers want to do is what is called Double Dipping. They want both ends of a transmission to pay, not just the receiving end. And, they don't want to look like the bad guys by raising rates so that their profit margin increases. They want Netflix to raise their rates, so that Netflix is the bad guy. Just more smoke and mirrors to hide corporate greed.

  55. Comcast =/= Tier 1 ISP by Anonymous Coward · · Score: 0

    The Internet infrastructure doesn't really need anyone entity to "improve" it. It needs the entities using more bandwidth to pay to put in more connections in order to serve the growing needs of their customers. So, in this case, Netflix needs more capacity to its upstream ISPs and if those ISPs don't have sufficient capacity to service their customer needs, they need to do the same. Simple. To put it another way: Why the hell would Comcast be the one paying to put in more capacity to one of their customers? Likewise, why would Verizon?

  56. Community Owned by Gigadafud · · Score: 1

    So my question is how are some of these local co-ops doing it in turns of starting their own? I mean I am assuming I cannot start digging trenches and connecting all my neighbors but I would be willing to bet I could probably get my whole neighborhood on board if we start a co-op trench digging party if you want in on fiber. I am sure the lawyers would descend on us like a herd of buffalo but regardless I do not see it changing any other way short of people taking back the purchasing power since I know for a fact the ONLY choice I have for cable in my area is Comcast.

  57. More fucking sense than you realize... by Anonymous Coward · · Score: 0

    That everyone has to pay for access to the Internet, including Netflix. They've already paid, but Comcast arbitrarily expects them to pay even more just because their own customers want to use Netflix, which makes zero fucking sense.

    Comcast offers an ON-Demand service like Netflix. Movies are charged per viewing (I have Cablevison which charges $3.99 or $5.99 per view for comparison). So, this is about fighting off competition.

  58. Re:treat Netflix like a television network by Anonymous Coward · · Score: 0

    If ISP are slowing down their own network, why not blame the actor, the ISP itself?

    If ISPs are making money by lying and extortion, they are monopoly dinosaurs that need to go Chapter 11 very soon.

    Captcha: imperial

  59. Keeping Inbred Users To A Minimum by Anonymous Coward · · Score: 0

    Evidence suggests there is quite a bit of inbreeding amongst the upper classes - whom fear to soil their germ plasm with lesser breeds.

    Hapsburg Lip, anyone?

    So if we want to keep inbred users off the Internet we need to start with the wealthiest users.

  60. He's an MBA, right? by Rambo+Tribble · · Score: 2

    For some time MBA training has concentrated on offering the least while charging the most. Ethics, social responsibility, even just basic human decency have no ROI, so they've been thrown overboard. The goal is to control a market, then milk it for all it's worth. Part and parcel of that is letting QoS degrade while consistently undercutting your labor force. As the C-whatever, you make your quaterly bonuses, the shareholders are delighted, and the company gradually degrades until it is a mere shell. Of course, you've moved on and the collapsing hulk you left behind is someone else's problem. Then it's time for the government bailout. Welcome to the modern business model.

  61. Netflix DOES pay... by Nalez · · Score: 1

    You would think that a company that runs a nationwide communications network would like how the Internet works.

    Do they think Netflix gets all of its bandwidth for free? Do they think that Netflix walks in to a data center and says "Hey, we want 2Gbps of uplink speed, and we dont want to pay for it". Do business customers come to comcast and say "I want 1Gbps of Metro Optical Ethernet uplink speed; and I donâ(TM)t want to pay for it". I think not.

    the reason Comcast does not get money from Netflix, is because Comcast gets money from the people that want to use netflix. This is how the Internet has worked since the good old dialup modem days.

    Of course the dialup modem days where the days when competition existed in the consumer Internet user marketplace. Now days all the consumer has to choose from is 30Mbps from Comcast or 7Mbps from a phone company. If a company offered the same level of service/speeds as Comcast but could stream Netflix and Amazon Instant Video better; Comcast would have an incentive to operate on a even playing field.

  62. Boycott Comcast by Anonymous Coward · · Score: 0

    We have paid for the service and now they want to change the contractual rules to make even more money. Greed has done a lot of good lately especially in the financial system, didn't it? If it wasn't for Youtube, Hulu, Netflix or iPlayer, people wouldn't be buying high-speed broadband subscriptions. Dial-up was plenty for emails and occasional reading of Yahoo news. "Selective throttling" should be made illegal. This situation is similar to bankers who invented derivatives and CDO to make more money, and we all know how that ended up. If the ISP isn't happy, then it should get out of the game. Am glad Google has seen this ISP monopoly problem and launched their own fibre networks. But for the time being, let us all agree that Comcast CEO Brian Roberts is the dumbest CEO around.

  63. Re:treat Netflix like a television network by Voyager529 · · Score: 1

    Yeah, that's fucking brilliant. Let's package Netflix along with 105 other online services we'll never use, all for only $125 a month.

    Moron.

    Behold: someone's already thought of that: http://i0.wp.com/leadershipfor...

  64. The Universal Postal Union by Anonymous Coward · · Score: 0

    This is the same structure as is in place with peering agreements today. As long as the traffic is rougly equal between parties, no settlement is required. Netflix began beating this drum when they used L3 for bandwidth, and L3 started sending 5x the traffic to Comcast it was receiving due to Netflix backhaul. Comcast said "pay for the overage or we won't build more capacity".

  65. So if ISPs are like the Post Office.... by ALeader71 · · Score: 1

    Wouldn't that make ISPs a "necessary public service" like MaBell once was? Let me pontificate:

    If that's true, then ISPs should be heavily regulated to ensure reliable service is provided to the entire country.
    Since Washington love to re-use past legislation (stimulus packages, gun control, etc) why not require so-called "nationwide" ISPs to provide broadband service down to the smallest farm in the United States? I believe we're already paying a federal tax which once offset this cost.

    Other ways to make this happen:
    Congress passes legislation that Obama/future President would actually sign. -- Unlikely unless 2016 is the Year of the Great Vote Out.
    Obama (unlikely) / Future President (80% unlikely) could order the FCC's lobbyist chairperson to start requiring Broadband availability in the same way we once required AT&T to run copper phone lines to every house, farm, factory, and barn in the United States.
    A massive anti-trust lawsuit turns over all existing right-of-way monopolies. This is the most likely scenario, but I don't know if our money-is-speech Supreme Court would take the case.

    Thoughts?

    --
    Only the dead have seen the end of War. - Plato
  66. test by Anonymous Coward · · Score: 0

    Test

  67. Pass down charges? by Anonymous Coward · · Score: 0

    Why doesn't netflix just pass the fee down to comcast customers?

  68. Maybe the gov't should build the interwebs!?! by jennatalia · · Score: 0

    That way infrastructure will always be on the budget to get upgraded. They'll still give us anonymity and we'll pay for it from our taxes. If you can't trust the gov't, then who can you trust. Oh wait...

  69. Here is what you do by gelfling · · Score: 1

    Every day, every single day snatch up a Comcast employee, an executive or attorney if possible

    And you fucking murder them in front of their families.

    1. Re:Here is what you do by sabbede · · Score: 1
      That's not fair to the families.

      Execute them in front of the board of directors.

  70. Wait what? by Anonymous Coward · · Score: 0

    I thought my internet bill was the postage prepaid by me.

  71. Dear Comcast, by sabbede · · Score: 1
    You are lying sacks of dog poo.

    Netflix uses less bandwidth than your MEPG-2 TV streams.

  72. analogy works just not the way he thought by Anonymous Coward · · Score: 0

    Comcast comparing itself to an outmoded, slow, overly complicated and self serving, politically connected, technologically way behind where it should be. I would call it apt.

  73. Re:treat Netflix like a television network by Rakarra · · Score: 1

    Yeah, that's fucking brilliant. Let's package Netflix along with 105 other online services we'll never use, all for only $125 a month.

    Moron.

    Haha, I know, let's package up the Internet using a paradigm that everyone outside of the cable companies and (some) cable channels hate and ask to have changed.

    At least the cable system had some bare technological reasons why it developed the way it did. The current Internet situation is all political and due to a monopoly trying to ensure it maintains an iron grip.

  74. This is what the Cable Companies did in the 90's by marcgvky · · Score: 1

    Please mod this way up. The "new cable mafia" is the ISP. This North Jersey mafia-style business, with their willing lemmings on the FCC amounts to nothing but CRONY CAPITALISM. It has to stop.

    Remember when cable was relatively inexpensive, back in the 80's and part of the 90's? Back then, the cable company provided clear reception (read: bandwidth) and access to several dozen channels (read: content providers). The "cable business" was aggressively seeking content, because that's why people subscribed to cable. In those days, cable providers PAID CONTENT PROVIDERS

    Roll the clock forward to the later-90's, the infrastructure boom was over and the local cable provider OWNS the last mile. Revenue growth from new subscribers stagnates. So, in true "pipe-to-the-knee-caps mafia style", cable providers turned to the content providers and said, "we own the 'last mile', NOW YOU HAVE TO PAY US, or we will not carry your channel/signal." Back then, they gave the SAME LAME-ASS EXCUSE: "channel-space (read: bandwidth) is getting scarce and we need money to expand our channel-space (bandwidth), otherwise we may have to cut you [content provider] out of the channel-line-up." (FLASH BACK: Remember the commercials from the "stations" like saying, "keep this channel as part of your basic package, call your cable company and bitch them out."?)

    Shift your perspective just a little, do you think any of this would be happening if Netflix were a subscription service via the Cable Provider.... nope. Cause the troll would already be extracting the toll.

  75. The last mile isn't expensive by marcgvky · · Score: 1

    The cost of outside plant is amortized over 20 or 30 years.... and banks line up to underwrite large installations for established publicly owned companies.

  76. Even if model broken is broken.... by marcgvky · · Score: 1

    I don't need the government "fixing" it with additional artificial and damaging influence. There was a time when copper was expensive and small coal-towns weren't going to get dial-tone. Those days are long gone. Let's back out of the telecom market slowly and rely upon (well litigated and settles) anti-trust laws to ensure we don't get hosed.