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Apple Says Many Users 'Bought an Android Phone By Mistake'

mrspoonsi (2955715) writes "Apple CEO Tim Cook during his keynote said that around 130 million customers have purchased their first Apple device in the last twelve months. He states, 'Many of these customers were switchers from Android,' he said. 'They had bought an Android phone by mistake, and then had sought a better experience and a better life.' He added that almost half of those who have purchased an iPhone in China since December have switched from Android. However, it is worth noting that iPhones were not actually available in China until December, when pre-orders began, so it is unclear how much of the device's popularity there is simply down to the novelty factor, rather than a burning desire to flee from Android."

35 of 711 comments (clear)

  1. It true !!!! by Anonymous Coward · · Score: 5, Funny

    It the best mistake of my life ! :o)

    1. Re:It true !!!! by Z00L00K · · Score: 5, Insightful

      An android phone is quite flexible and allows quite a bit of freedom to the user. An Apple phone may look cool, but as soon as you think of stuff that you like (other favorite web browser etc.) you are toast.

      --
      If builders built buildings the way programmers wrote programs, then the first woodpecker would destroy civilization.
    2. Re:It true !!!! by jjhall · · Score: 5, Insightful

      My wife and I have had "smartphones" (starting with Palm and the older Windows Mobile) for pushing 10 years now. We'd had Android phones for about 4 years, then we switched carriers in October. My wife decided she wanted to give an iPhone a try. I have an iPad for work, and she liked how it worked. She liked it for a couple of weeks, then the limitations started to get in the way. No external storage. Certain apps not available that she wanted. Settings she wasn't allowed to change such as default apps. In March we got her a new S4 and gave the iPhone to my daughter. 6 months is all she could stand being locked into Apple's walled garden. She didn't realize how open the Android system is in comparison to iOS.

      If anything, I think Cook has it backwards. People go in looking for a smart phone and get sold an iPhone instead. If people are looking for an iPhone and walk out with an Android device I think it is more likely because of the price difference from an entry-level Android vs. an iPhone. It is very doubtful that they don't understand the difference with all of the marketing and hype surrounding both platforms. That or Apple is seriously underestimating the cognitive abilities of its customers, which is insulting at best.

    3. Re:It true !!!! by Penguinisto · · Score: 5, Interesting

      I bought my little Android phone intentionally. At $150 with a Net10 sub ($45/mo for unlimited everything, and it uses Verizon's towers), the little Huawei Ascend is cheap, it does what I want it to do, and runs quite nicely. Why am I so cheap about my phone? Because if it gets lost, broke or stolen, so what? I'll just get another one.

      By contrast, a $600 iPhone or Galaxy or whatever with the typical carrier's shitty plan/contract/caps/bullshit/etc isn't exactly my idea of Nirvana. I got better things to do with the extra dosh.

      Mind you, I'm not a fanboy of any camp; I have an Android phone, a box at home running Linux Mint, and a MacBook Pro (I prefer UNIX/Linux for my lap/desktop - sue me.) Pint is, Android has its limitations (esp. when integrating with the MBP), but it also has its advantages (like actual file management instead of $#@^! iTunes).

      To each their own... I've begun to reach an age where watching fanboys go nuts trying to defend their idol is entertainment, not a call to arms (well, except when it comes to Microsoft... fuck Microsoft.)

      --
      Quo usque tandem abutere, Nimbus, patientia nostra?
    4. Re:It true !!!! by wonkey_monkey · · Score: 4, Funny

      An android phone is quite flexible

      *snap*

      Crap.

      --
      systemd is Roko's Basilisk.
    5. Re:It true !!!! by vux984 · · Score: 4, Informative

      which apps weren't available

      The two that annoy me:

      Firefox with adblock
      HumbleBundle support

      I had an iphone; I still think it was the best device on the market at the time. (3GS era); but I wouldn't go back now.

    6. Re:It true !!!! by LateArthurDent · · Score: 4, Informative

      alternate browser: chrome and opera are available for iPhone, and probably ffx too ( i never checked). you can put the browser on your dock and take the safari browser off your dock. the only limitation is you can't change the default browser for which program is used when opening links in an email, etc. but otherwise do what you want.

      Nope. All third-party browsers in iOS must use the iOS webkit framework. So yes, you can get "chrome" for iOS, but really it's just a Safari skin. Case in point, you can't use chrome extensions on it.

    7. Re:It true !!!! by mwvdlee · · Score: 4, Funny

      gave the iPhone to my daughter.

      I'm afraid I'm going to have to report you for child abuse.

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      Slashdot social media options: AIM, ICQ, Yahoo, Jabber and Mobile Text. Why no MySpace?
    8. Re:It true !!!! by eth1 · · Score: 4, Insightful

      Your anecdote doesn't really mean much. Apple has much better retention than other companies, ...

      Apple calls it "retention," the rest of us call it "vendor lock-in."

    9. Re:It true !!!! by khellendros1984 · · Score: 4, Informative

      In early 2012, there were over 1.1 million apps available on the iPhone, and in May 2011 (when they approved their 500,000th app), 37% of the apps on the store were free, and the average price of all apps was $3.64.

      In my experience (2008-2010, on an iPod Touch), you could do a fair amount for free, but most (not all) free apps were feature-cut demo versions. On Android, free apps often have all their features, but are ad-supported.

      I can see someone being disappointed by the difference, but I agree that the post you replied to sounds like an exaggeration.

      --
      It is pitch black. You are likely to be eaten by a grue.
    10. Re:It true !!!! by CastrTroy · · Score: 4, Insightful

      They are locking you in because phones that run iOS are only available from Apple. If I buy an Android phone, and buy my apps from the Google Play store, then when it comes time to buy my next phone, I still have to buy an Android phone if I want to use all my apps, but I can get a phone from Samsung, HTC, Motorola, Google, and many others. If I bought an iPhone, and I want to upgrade my phone, and maintain usage of my old apps, I have to get another iPhone. You're always locked into the operating system. but with Apple/iPhone, you're locked into the hardware manufacturer as well.

      --

      Anthropic principle: We see the universe the way it is because if it were different we would not be here to see it.
  2. "By Mistake" by Godai · · Score: 4, Insightful

    Well, fortunately iOS 8 adds a bunch of things that Android has had forever, so that will help the problem!

    --
    Wood Shavings!
    - Godai
    1. Re:"By Mistake" by SternisheFan · · Score: 5, Insightful

      So basically, is Apple's CEO saying that Apple users are idiots?

    2. Re:"By Mistake" by Cro+Magnon · · Score: 5, Funny

      No, just that they're buying it wrong.

      --
      Slow down, cowboy! It has been 4 hours since you last posted. You must wait another few hours.
  3. Android by Anonymous Coward · · Score: 4, Funny

    These ARE the droids we're looking for ;)

  4. White Moto X by tbuddy · · Score: 5, Funny

    I constantly have people refer to my Moto X as an iPhone and tell me that it's natural for me to use an iPhone since I work on a lot of Macs. I don't think the Slashdot crowd are the type to get duped, but I can recount tons of people who went in for iPhones and were sold on Galaxy S3 by Verizon sales critters. I don't think really either is going to make for a better life more than the next. You can play Angry Birds while you poop with either equally effectively.

    1. Re:White Moto X by Sockatume · · Score: 4, Interesting

      I suspect - and Apple would probably hate this - that to many people "iPhone" and "smartphone" mean exactly the same thing, in much the same way that all tissues are Kleenex. If you don't give enough of a damn about the differences between square touchscreens called Nexus and iPhone and Galaxy and Lumia to make a purchasing decision between them, you probably don't give enough of a damn to keep their names striaght.

      --
      No kidding!!! What do you say at this point?
  5. Sounds like Tim Cook can become even richer by kruach+aum · · Score: 5, Funny

    I hear James Randi's foundation has a million dollar prize for people who can demonstrate their telepathic prowess. Surely being able to read the minds of 130 million people would qualify?

  6. Re:Other way around by inasity_rules · · Score: 4, Interesting

    I once bought an iPad. I did a lot of research on it - it had had the best graphics processor and best processor at the time. Solid construction, very nice hardware. I may have even been willing to live with the OS restrictions. The geographical limitations of me buying an app from the iStore killed it for me. I even went as far as to contact the app author, who said his hands were tied. Willing buyer, willing seller, some fcuked up bastards in the middle. I will never go back.

    Gave it to my dad. Works well for him though.

    --
    I have determined that my sig is indeterminate.
  7. In other news by UnknowingFool · · Score: 5, Insightful

    Coca- Cola says consumers have drank Pepsi by mistake in the past.

    --
    Well, there's spam egg sausage and spam, that's not got much spam in it.
  8. Re:The shareholders will be impressed by gstoddart · · Score: 4, Insightful

    That's not statistically significant, and it's irresponsible for
    a CEO of a public company to say so.

    I believe the word you're looking for is puffery.

    Basically you can be full of shit, everyone knows you're full of shit, but it's OK to be full of shit because everyone knows you're not actually making a statement of fact.

    --
    Lost at C:>. Found at C.
  9. Re:Can I buy a punctuation (or an editor)? by gstoddart · · Score: 4, Funny

    Because, the, commas, help us, to, time the sentence, to, sound just like, William, Shatner. ;-)

    --
    Lost at C:>. Found at C.
  10. Re:Other way around by UnknowingFool · · Score: 4, Informative

    I can only assume that iTunes isn't available in his country at all or that each country has their own restrictions like nudity, etc. There are restrictions due to DRM and copyrighted content and there are legal limitations in each country. Apple does list what the restrictions are by country.

    --
    Well, there's spam egg sausage and spam, that's not got much spam in it.
  11. Re:Other way around by ArmoredDragon · · Score: 4, Interesting

    This is something I noticed with a lot of Windows Phone users. They bought into the platform thinking it was new and neat, and the WP supporter crowd (yes, it exists) were cheering themselves on last year claiming that they were the fastest growing platform. But from what I saw, after owning it for one generation most of these guys switched back to Android. And as it turns out, Windows Phone is no longer the "fastest growing" and is in fact stagnating.

    http://betanews.com/2014/02/24...

    This may very well be the case of iPhone in China, given that it only recently started officially selling there.

  12. Re:Other way around by gstoddart · · Score: 4, Funny

    the WP supporter crowd (yes, it exists) were cheering themselves on last year claiming that they were the fastest growing platform

    Expressed as a percentage, almost any increase from zero is going to be the "fastest growing". :-P

    --
    Lost at C:>. Found at C.
  13. Re:Other way around by inasity_rules · · Score: 4, Informative

    I specifically asked Jeff Vogel about this, and he said, no, it was only Apple. Apple did not respond to my query, so I must presume their guilt in the matter.

    --
    I have determined that my sig is indeterminate.
  14. Re:By mistake? by doggo · · Score: 5, Insightful

    And I think this is what Cook was saying. People went to buy a smartphone thinking they'd have the same apps/functions/etc as the iPhone if they bought any smartphone, then found that their Android phone didn't do/use the specific thing that all their friends on iPhones could do/use.

    To say that Tim Cook was saying people went to intentionally buy an iPhone, but accidentally bought an Android phone is disingenuous. You know what he meant. And if you don't, you have a serious English comprehension issue.

    Now, whether cellular providers' sales people fobbed Android phones off on customers who were actually looking for an iPhone is another story.

    You can imagine the scenario:

    "I'd like an iPhone."
    "That's $399, then."
    "What?! That's a lot!"
    "Well, we have these (Android) phones, and they're only $39.95."
    "Is that an iPhone?"
    "No, but it does all the same things."
    "Oh. And only $39.95? Okay. I'll take it."

    A few months later they've discovered that iPhone only app that all their friends rave about doesn't run on Android. Oops.

  15. Re:Some may switch back again.... by L4t3r4lu5 · · Score: 4, Informative

    Android has one default email app; Email. It supports POP3, IMAP, and Exchange email accounts, and is managed from the Acccounts area in the Android Settings menu. There is also an app for Gmail, but this integrates with Hangouts, G+, Voice Search, and all of the Google services. It's there because it's a Google service, and they are pushing their own product just like any other company does.

    Managing accounts on Android is just as easy as on an iPhone; It's exactly the same. It's done this way so permissions to account details can be strictly enforced, meaning there aren't account details lying randomly around the user-accessible storage, ripe for any app with "Read storage" permission to steal.

    --
    Finally had enough. Come see us over at https://soylentnews.org/
  16. Re:Other way around by TheGratefulNet · · Score: 4, Insightful

    if you are ok 'following the rules' then apple is fine for you.

    I have a problem with 'rules' (when it comes to my own computer and what I can do with it) and so I won't be caught dead with a mac or iphone or ipad.

    computers are more than a simple appliance to me. so apple is entirely wrong for folks like me.

    wish there was a hacker's version (blessed by the company) for those who want something a bit more hybrid, with more freedom. I don't mind apple hardware but their software and systems approach is a huge turn-off and I won't buy their hardware only to have to fight them and work-around them.

    --

    --
    "It is now safe to switch off your computer."
  17. Android phones are also more secure. by emil · · Score: 5, Insightful

    And this conclusion has been peer reviewed. With Cyanogenmod, you even get a line-item veto (privacy guard).

    Malicious software has appeared in the iTunes store. Android, in contrast, displays everything that an application will need to access so that users can decide themselves whether to go ahead with an installation.

    To compare these two security models, Han and co-workers identified 1,300 popular applications that work identically on both iOS and Android. These applications, such as Facebook, often access code libraries on smartphones called security-sensitive application programing interfaces (SS-APIs), which provide private user data or grant control over devices such as the camera.

    The researchers found that 73% of iOS applications, especially advertising and analytical code, consistently accessed more SS-APIs than their counterparts on Android. Additionally, the SS-APIs invoked by iOS tended to be those providing access to sensitive resources such as user contacts.

    The results imply that by allowing users to control permissions, Android may be better at preventing stealthy applications from getting hold of private information. Notably, Android also intentionally avoids using SS-APIs if non-security-sensitive APIs can be used to achieve the same functions.

    1. Re:Android phones are also more secure. by amicusNYCL · · Score: 4, Informative

      You haven't heard of Cyanogenmod, have you? It's an alternative operating system you can install on Android devices (I know I'm not the only person who twitches when people say "androids" to refer to any Android device, as if all of them are equivalent and running the exact same software).

      --
      "Our two-party system is like a bowl of shit looking at itself in a mirror." - Lewis Black
    2. Re:Android phones are also more secure. by amicusNYCL · · Score: 5, Insightful

      You can jailbreak your phone and modify the functionality of iOS, too.

      The fact that this is referred to as "jailbreaking" is telling. My phone didn't start out in jail.

      --
      "Our two-party system is like a bowl of shit looking at itself in a mirror." - Lewis Black
  18. Accidentally bought an Galaxy S3. by thevirtualcat · · Score: 5, Funny

    And then I accidentally rooted it.
    And then I accidentally installed CyanogenMod on it.

    Will no company save me from this vicious cycle of accidentally doing things to my phone?

  19. Android vs iPhone is not the new Mac vs Windows by Arkham · · Score: 4, Interesting

    I work at AirWatch and work on every mobile device and platform that exists. They each have their merits and drawbacks. Trying to turn it into some holy war is absurd and pointless. My two main devices are an iPhone 5 and a Nexus 7 tablet. I love them both for different reasons. As a developer both platforms have merit and both have annoying limitations. Everything Tim Cook said is technically true but none if it means that a Nexus 5 isn't an awesome phone.

    --
    - Vincit qui patitur.
  20. It was a joke but perhaps true for some people ... by perpenso · · Score: 4, Interesting

    A friend was visiting Asia and in one "market", on a parking garage's underground lower level, a "vendor" was offering iPads. The box looked just like a real iPad box. Inside the tablet looked just like a real iPad. However when powered up it was an Android tablet. I saw his photos, the box and tablet were good counterfeits.

    Perhaps this is occurring with phones too and Cook's jobs is perhaps true for some people. They accidentally bought Android due to counterfeiting. :-)