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Workplace Surveillance Becoming More Common

An anonymous reader writes For better or worse, surveillance technology is becoming more common in the workplace. These tools are being used to measure and monitor employees, with the promise changing how people work. "Through these new means, companies have found, for example, that workers are more productive if they have more social interaction. So a bank's call center introduced a shared 15-minute coffee break, and a pharmaceutical company replaced coffee makers used by a few marketing workers with a larger cafe area. The result? Increased sales and less turnover." Of course, this kind of monitoring raises privacy concerns. "Whether this kind of monitoring is effective or not, it's a concern," said Lee Tien, a senior staff lawyer at the Electronic Frontier Foundation in San Francisco.

195 comments

  1. nothing to see here by karnal · · Score: 0

    ...what? Did I miss something here?

    --
    Karnal
    1. Re:nothing to see here by Anonymous Coward · · Score: 0

      Get help. Now, not later.

    2. Re:nothing to see here by NemoinSpace · · Score: 1

      yes. you should set up a camera and watch the replay. ...In progress.

    3. Re:nothing to see here by Anonymous Coward · · Score: 0

      I'm straight, now, go watch more Stargate.

  2. It is only the tool... by houstonbofh · · Score: 5, Insightful

    Surveillance is only the tool. How it is used (abused) is the key. For example, a camera in the break-room kills good will. Pointedly saying we will be monitoring, but not the break-room increases good will.

    1. Re:It is only the tool... by AK+Marc · · Score: 1

      The camera in the break room wasn't good for the employee stealing. But the employee who found her wallet missing from her purse was certainly happy for the camera.

    2. Re:It is only the tool... by Jane+Q.+Public · · Score: 1

      Pointedly saying we will be monitoring, but not the break-room increases good will.

      Huh? Since when?

      I don't care if it's the cubes or the break room. Pointedly saying "we will be monitoring" kills good will every time.

    3. Re:It is only the tool... by Cryacin · · Score: 1

      Just because you're paranoid doesn't mean they're not watching you. Oh wait, they ARE watching you!

      --
      Science advances one funeral at a time- Max Planck
    4. Re:It is only the tool... by Anonymous Coward · · Score: 1

      Surveillance is only the tool. How it is used (abused) is the key. For example, a camera in the break-room kills good will. Pointedly saying we will be monitoring, but not the break-room increases good will.

      In other words, it is the purpose which it is used for, and therefore the intention. Employees aren't stupid. If you are conspiring to make their lives harder or more miserable, they will revolt internally against this even if they take no action (bad will). If you are trying to make their lives easier or more pleasant, they will (sometimes) be happy to have it.

      The employer usually breaks the goodwill first.

    5. Re:It is only the tool... by L4t3r4lu5 · · Score: 1

      A friend of mine once said "There are two types of people in the world; Those who keep important things with them, and those who lose things." Leave your stuff lying around, expect to lose it. It's been that way since the concept of property was defined.

      --
      Finally had enough. Come see us over at https://soylentnews.org/
    6. Re:It is only the tool... by ruir · · Score: 2

      It depends in the culture, and how much people you have around. For instance, off the wee hours of the morning, where we have outsourced crews cleaning your office, I dont trust you, but during the rest of the day, I can pretty much forget my smartphone in my desk, that I am pretty sure it wont "walk away". We also can and are very at ease to put our phones and wallets on the table pretty anywhere we are having a meal, restaurants and coffee shops. I also worked 5 years in Africa, and there it is better to keep your wallet and phone on you, EVERYWHERE. And that includes home too, if you have servants. However there are some subtleties, for instance, everything on sight normally is not prone to disappear, but expect things that you havent used for a while (a nice jacket normally) or in your office drawers to walk away. Alas, the standard procedure to rob something on sight is to hide it first, and if you dont ask for it in a couple of weeks, it will be gone.

    7. Re:It is only the tool... by jez9999 · · Score: 1

      But the employee who found her wallet missing from her purse was certainly happy for the camera.

      Women have wallets inside their purses??

    8. Re:It is only the tool... by AK+Marc · · Score: 1

      Yeah, they keep it under the kitchen sink in there.

    9. Re:It is only the tool... by AK+Marc · · Score: 2

      Sounds like you blame the victim. Is it her fault for being raped too? She should have been wearing a chastity belt...

    10. Re:It is only the tool... by Anonymous Coward · · Score: 1

      Exactly. That's why when Obama does something it isn't bad, but when the Shrub Jr. did it, it was an abusive act against our rights. It's all in the intent.

      Sure you are not fighting a straw man here? I haven't seen any people concerned about privacy and surveillance that are not highly critical against Obama on this even if they are Democrats/Obama voters. But when some republicans try to make this to be only Obama's fault, it is worth pointing out the complicity of previous president too - but that doesn't mean you give the sitting president a free pass, not at all.

    11. Re:It is only the tool... by BVis · · Score: 1

      There's always one, isn't there.

      --
      Never underestimate the power of stupid people in large groups.
    12. Re:It is only the tool... by Anonymous Coward · · Score: 0

      Sometimes the information value of the deed exceeds worth of the stuff. And by that I'm referring to someone expressing your sentiment. The thief itself would probably get himself sacked some time later anyway.

    13. Re:It is only the tool... by L4t3r4lu5 · · Score: 1

      I think that if a lady is able to leave her genitals on the bar while she goes for a pee, she has more to worry about than rape.

      --
      Finally had enough. Come see us over at https://soylentnews.org/
    14. Re:It is only the tool... by Grishnakh · · Score: 1

      It's like that in America too, if you have any housekeepers. We tried having some Hispanic housekeepers come over every week or two back when we lived in Arizona, and later found that a bunch of stuff (the rarely-used stuff you refer to) had "walked away". They even stole toothbrushes, of all things (unused ones bought in a 10-pack, not used ones of course). Another one kept asking us, over and over and over and over, when we were going on vacation. Hmm.... Another one broke a lot of stuff and never told us (mugs, glasses, etc.).

    15. Re:It is only the tool... by Anonymous Coward · · Score: 1

      That's not what I see. I see the Democrat voters either giving Obama a free pass for everything he does, or trying to blame it all on Bush somehow (as if Obama is somehow forced to maintain Bush's policies), while the Republican voters blame Obama for anything and everything, and completely ignore any contributions by Republican politicians, and also totally forget how they supported similar or identical policies during Bush's term. Both sides are exactly the same: they're all for everything "their guy" does, and they're completely against anything "the other guy" does. American politics is just like sports, where you have to cheer "your team" no matter what.

      So, you don't see any non-Republicans critical of Obama privacy/surveillance issues and his responsibility? That is definitely not what I see. So very much not. Are you sure you are not just contributing to the polarization with making such a black and white claim?

    16. Re:It is only the tool... by ruir · · Score: 1

      Over the years I had like around 10 housekeepers/servents, and I would only trust again one lady of all of them. She was not the best worker, and not the brightest, but was reliable. Two of the servants I even let go in the first week. Either you are very lucky and found an exception, or you cannot leave them alone.

    17. Re:It is only the tool... by Grishnakh · · Score: 1

      >Either you are very lucky and found an exception

      Huh? What are you talking about? I didn't refer to any of them who actually proved themselves trustworthy in my post above.

      There was actually one who was trustworthy, so she was an exception, but I didn't mention her above, just the bad ones. Did you mean to reply to a different post?

    18. Re:It is only the tool... by ruir · · Score: 1

      I am only reinforcing the majority of servants have to be properly supervised or things tend to "walk away". No need to get defensive.

    19. Re:It is only the tool... by Anonymous Coward · · Score: 0

      >So, you don't see any non-Republicans critical of Obama privacy/surveillance issues and his responsibility?

      I see non-Republicans critical of Obama, yes. Those people are not Democrats. You're part of the problem. You, like so many Americans, think everyone must absolutely either be a Democrat or Republican, and if you aren't one, then you must be the other. I see this here on Slashdot all the time.

      Well, I'm not an American. And didn't mean to imply there were only one choice. Where I live we have about 5-7 serious party choices that all could be part of forming a government, and I would join you in any debate urging Americans to think about and support more than the D/R choice (especially since I consider the US Democrats quite right wing). My point was that there is broad non-republican criticism of Obama on this, including Democrats. I never thought it could be interpreted as strictly as you did, but point taken I should have been more precise: I see tons of democrats and Obama voters voice stark criticism against Obama on this.

      No, I don't see any strong Democrats who are critical of Obama. Luckily, there are more people who aren't willing members of either party than 2-party thinkers realize.

      I see and hear this all the time. If you haven't seen any you need to broaden your choice of friends and news sources.

    20. Re:It is only the tool... by Grishnakh · · Score: 1

      > I see tons of democrats and Obama voters voice stark criticism against Obama on this.

      You must be frequenting different forums than me. All I ever seem to see is "we must support Obama's agenda!!!!"

      >If you haven't seen any you need to broaden your choice of friends and news sources.

      I guess Reddit isn't broad enough....

    21. Re:It is only the tool... by Grishnakh · · Score: 1

      I'm not getting defensive, I honestly didn't understand your response because you said I was "lucky" when all I did was complain about housekeepers being bad. I'm confused.

      As for supervision, if I have to stand over someone to make sure they're not pocketing my things, then why would I want to hire them in the first place? I hired housekeepers so I could spend my time doing something besides housekeeping. It's not like I can't do it myself. I thought I'd save myself time that I could spend doing something more productive or enjoyable, and also provide some employment for someone else who needed it. But if they're going to steal things and break stuff, it just isn't worth it. Luckily, there's a bright side to the story; we moved a while ago, and two of our neighbors have a housekeeper they've been using for a long time and are very happy with. So we hired him recently and he did a great job, and I haven't noticed anything missing yet (judging by his vehicle, it looks like he isn't exactly desperate anyway, he's a youngish gay guy). Maybe it was just the ones in Arizona that really sucked. (You might think it was the personal recommendation thing that made the difference, but at least two of the bad ones were recommended by friends.)

    22. Re:It is only the tool... by AK+Marc · · Score: 1

      Leaving stuff "laying around" in a locked room, secured to prevent theft is "just asking for it"?

  3. Wait, monitoring lead to improvements? by Anonymous Coward · · Score: 0

    So these guys didn't just play Stalin, but actually acted on the data in a way that was meaningful? That's... unexpected. Mainly because such techniques are usually meant to oppress the worker, not figure out that making the workplace nicer makes the worker better. Because, you know, a nicer workplace actually costs money. We want productivity without actually spending that money. We'll spend the minimum necessary on whips, and not a 0.00000000001 bitcoin more.

    1. Re:Wait, monitoring lead to improvements? by AHuxley · · Score: 4, Insightful

      This has a long history with the classic "Time and motion study" https://en.wikipedia.org/wiki/...
      Repackaged, sold, rented for the digital age. Expect logs, cameras, spyware, questions, tracking software. Been blacklisted is a risk if you dare to make a fuss, comment or seek outside clarification of your existing rights.
      As a boss you are spending a lot to track, log and reshape your staff to do a few tasks really quickly and at a low cost with few breaks every working day.
      History is full of stories of perfect production line or office been set up after been sold/rented a system to watch staff.
      You end up with a multination with a dormitory, low wages and no ability to change. Lots of hands putting ever more smaller and complex products together fast.
      The competition invests in robots and goes smaller, faster, cheaper and with better quality control. The brand was fixated on the time system, tracking their distrusted workers and lost all focus on needed innovation.
      The winner is the person selling/renting the surveillance and staff review product, moving onto another boss.

      --
      Domestic spying is now "Benign Information Gathering"
    2. Re:Wait, monitoring lead to improvements? by Anonymous Coward · · Score: 1

      Repackaged, sold, rented for the digital age. Expect logs, cameras, spyware, questions, tracking software. Been blacklisted is a risk if you dare to make a fuss, comment or seek outside clarification of your existing rights. As a boss you are spending a lot to track, log and reshape your staff to do a few tasks really quickly and at a low cost with few breaks every working day. History is full of stories of perfect production line or office been set up after been sold/rented a system to watch staff. You end up with a multination with a dormitory, low wages and no ability to change. Lots of hands putting ever more smaller and complex products together fast. The competition invests in robots and goes smaller, faster, cheaper and with better quality control. The brand was fixated on the time system, tracking their distrusted workers and lost all focus on needed innovation. The winner is the person selling/renting the surveillance and staff review product, moving onto another boss.

      Did you intend this to be beat poetry, or were you just lucky? Because, damn, you're good!

    3. Re:Wait, monitoring lead to improvements? by AF_Cheddar_Head · · Score: 1

      Well he is AHuxley, whad did you expect?

  4. Them saving money by Anonymous Coward · · Score: 1

    By not bothering to hire experienced, decent managers.

    1. Re:Them saving money by drfred79 · · Score: 1

      Naw. Ever have a depressing single person coffee break? Imagine a coffee social. Hiring a competent manager that can record you coming in at 9:04 and forcing you to break at 11:04 is soul crushing. I'd rather act like I'm having a socializer for fifteen minutes.

    2. Re:Them saving money by Mashiki · · Score: 1

      Last place I worked at, where we had someone like that, they lasted 90 days before the company canned their ass because it was "detrimental to worker morale." But that was before the current era of making everyone do the work of two people started.

      --
      Om, nomnomnom...
    3. Re:Them saving money by Anonymous Coward · · Score: 0

      Naw. Ever have a depressing single person coffee break?

      Yes, every single day. No one talks to me. Ever.

    4. Re:Them saving money by Cryacin · · Score: 1

      Thankfully we don't yet have managers who firmly believe in assigned breeding partners.

      --
      Science advances one funeral at a time- Max Planck
    5. Re:Them saving money by Concerned+Onlooker · · Score: 2

      I don't know if you're joking or not, but don't expect too much of people. If you want people to socialize with you, you have to socialize with them. And it takes time to build little relationships. Especially with engineers.

      --
      http://www.rootstrikers.org/
    6. Re:Them saving money by ruir · · Score: 2

      Hey, you only do the work of TWO people? Lucky you. I would keep quiet about that though...

    7. Re:Them saving money by Opportunist · · Score: 1

      That's what you get when you take that job in IT security...

      --
      We used to have a Bill of Rights. Now, with the rights gone, all we have left is the bill.
    8. Re:Them saving money by Anonymous Coward · · Score: 0

      If you want people to socialize with you, you have to socialize with them.

      If everyone is going by this rule and nobody ever tries to strike up a conversation then maybe I should take the hint and not bother.

    9. Re:Them saving money by Grishnakh · · Score: 1

      That's impossible to do in software engineering, since it's a sausage-fest.

  5. How is the technology applied by drinkypoo · · Score: 1

    ObComment: the technology ain't evil, the law not prohibiting using it in evil ways is evil. We know someone will always try to get away with anything permitted by the letter of the law, and then some.

    --
    "You're right," Fisheye says. "I should have set it on 'whip' or 'chop.'"
    1. Re:How is the technology applied by Anonymous Coward · · Score: 3, Interesting

      Oh look. Another statist who alleges, completely without irony, that what we need to protect us is more government. As if the government is the entity which will protect us from excessive or illegal surveillance.

      Seriously now, have you been under a rock for the past... ~13 years now? Did you miss the headline on Slashdot this very weekend about how the government is perjuring itself and encouraging state and local government entities to engage in massive surveillance?

      I'll take my chances regarding employer surveillance policies, thankyouverymuch. At least my employers and clients don't allege they have the authority to monitor every aspect of my life, unlike this unconstitutional government.

      I'll tell you what: you get the government to give up its panopticon surveillance state and then we will talk about passing laws so the government can protect me from being spied upon. Go ahead. I'll wait.

    2. Re:How is the technology applied by Travis+Mansbridge · · Score: 4, Insightful

      Poor laws don't make all laws poor.

    3. Re:How is the technology applied by AHuxley · · Score: 2

      AC you seem to be missing the news that results from "chances regarding employer surveillance policies" are now shared at a nation level.
      The results of been watched do not stop when you exit a workplace or seek new work.
      "Thousands of workers 'blacklisted' over political views" (07 August 2012)
      http://www.independent.co.uk/n...
      "construction workers punished by employers for raising health and safety issues" (10 September 2013)
      http://www.theguardian.com/pol...
      Construction workers' blacklist (Nov 18, 2013)
      http://www.mirror.co.uk/news/u...

      --
      Domestic spying is now "Benign Information Gathering"
    4. Re:How is the technology applied by drfred79 · · Score: 0

      I have to unfortunately agree. Laws that encroach on private business' ability to run their busyness as they like is encroaching on the First Amendment. We don't need good and bad private business laws. That's their business.

    5. Re:How is the technology applied by Anonymous Coward · · Score: 1

      Poor laws don't make all laws poor.

      What's your point? The US government has already extensively demonstrated that it has a voracious appetite for surveillance of its citizenry and has repeatedly demonstrated wanton disregard for privacy laws and the constitution in order to obtain it.

      Are you actually advocating that we delegate authority to the government to protect us from excessive surveillance? If so, are you also the kind of person who entrusts their valuables to drug addicts for safekeeping?

      Let the US government get its house in order before "helping us out" to protect against excessive monitoring. Otherwise, any such law will likely be an excuse for more government data capturing (you know, to ensure those eeevvull companies aren't violating the law).

      Now, if you live in another country, one whose government doesn't have a throbbing hardon about violating civil liberties and can he trusted not to abuse power, then by all means go ahead and have a discussion about how your responsible government can protect you against excesses in monitoring. Also, please tell us where you live so we can add it to our list of possible emigration destinations.

    6. Re:How is the technology applied by TarPitt · · Score: 4, Insightful

      Because private detective agencies hired by private employers to snoop on workers and ruin them is OK AND is FREEDOM.

      Laws to prevent this are bad because GOVERNMENT EVIL.

      For a real example of private company goon squads, try the Ford "Service Department"

      --
      If your children ever found out how lame you are, they'd murder you in your sleep
    7. Re:How is the technology applied by NotSanguine · · Score: 1

      I have to unfortunately agree. Laws that encroach on private business' ability to run their busyness as they like is encroaching on the First Amendment. We don't need good and bad private business laws. That's their business.

      Please explain where the First Amendment comes into this particular discussion about surveilling your employees and acting on the intel from that surveillance. What conceivable law regulating a business' ability to spy on its employees (which is, at least in the US, perfectly legal on company owned/controlled premises or equipment) could be an infringement of the First Amendment? Because, frankly, I'm at a loss to understand what the hell you're on about.

      For your reference, I've included the text of the First Amendement below:

      Congress shall make no law respecting an establishment of religion, or prohibiting the free exercise thereof; or abridging the freedom of speech, or of the press; or the right of the people peaceably to assemble, and to petition the Government for a redress of grievances.

      Regulating Interstate Commerce is explicitly the purview of the Federal Goverment. What is considered Interstate commerce is a moving target, but there's this little document called the US Constitution which, as I said, explicitly gives such powers to the Federal government. Someone else has a sig that reads, IIRC, "The US constitution isn't perfect, but it's better than what we have now." Are you suggesting that we amend the Constitution to remove the Commerce clause?

      Okay. So where were we? Oh, yes. I'd love to read what you claim (in this context) would be an infringement on a corporation's (whether or not a corporation has First Amendment rights is not clearly defined) rights under the law. There is also a long history (backed up by that pesky Commerce clause) of Federal business regulation.

      So please, do tell!

      --
      No, no, you're not thinking; you're just being logical. --Niels Bohr
    8. Re:How is the technology applied by sjames · · Score: 2

      Would I trust the state to legislate against the state monitoring and prying? Absolutely not.

      Would I trust the state to ensure that it has a monopoly on the monitoring and prying? Sure.

    9. Re:How is the technology applied by Anonymous Coward · · Score: 0

      A company that expends effort to ruin its workers will quickly find that most people don't want to work for that company. They'll have to offer much higher wages than rival companies to attract the same talent. This will leave them at a serious competitive disadvantage. The intentions of a paticular CEO are irrelevant in the grand scheme of things because companies which make efficient/productive use of workers will be selected for by the market and, with time, the practice of a company actively trying to ruin its workers will fade (possibly disappear entirely).

      Laws to prevent this are bad because they attack liberty, because they will have unintended consequences, and because there are already effective mechanisms in place to tackle the problem such laws proport to solve.

    10. Re:How is the technology applied by Anonymous Coward · · Score: 1

      Yes, the libertarian dream. A world of equal opportunities and infinite options for everyone. A world where your genetic traits, education and social status are all subjected to free will. So people who are miserable obviously choose to be that way.

      Unfortunately the reality is quite different. When you look into business administration and analyse where the most money is spent you will notice that the working force will be one of your biggest drains of your precious money. The easiest way to increase your profit would be to reduce the working force while maintaining productivity, which is basically what most companies do by any means possible. Such companies won't find that most people don't want to work for them. People need jobs and they often can't simply quit a shitty job and find a better one. There are a number of obstacles for people that don't have economical, educational and social privileges, which only a small part of the population enjoy. Also people who buy products from those companies don't seem to care much. Most of our clothes still come from sweatshops that actively ruin the workers there, often children. According to your logic these things should have disappeared already, since it's basically common knowledge. But yeah, those sweatshops are in nations with even fewer liberties, the problem there must be socialism, never mind that their economy is extremely strong and growing way faster than any western economy today. They're growing so fast that western companies exercise their liberties and begin to outsource more and more, because it's cheaper, workers don't complain that much, because they're not allowed to and because they're so far away it's easy to ignore them.

    11. Re:How is the technology applied by dcw3 · · Score: 1

      An example that isn't 70+ years old might make your point better.

      --
      Just another day in Paradise
    12. Re:How is the technology applied by Anonymous Coward · · Score: 0

      An example that isn't 70+ years old might make your point better.

      Having any modern examples is exactly what we're trying to prevent. (Like, duh.)

    13. Re:How is the technology applied by drfred79 · · Score: 1

      Let me turn that around on you and ask how surveillance of your employees is regulated under interstate commerce?

    14. Re:How is the technology applied by NotSanguine · · Score: 1

      Let me turn that around on you and ask how surveillance of your employees is regulated under interstate commerce?

      As I said:

      ...a business' ability to spy on its employees (which is, at least in the US, perfectly legal on company owned/controlled premises or equipment)...

      My reference to the Interstate Commerce clause was a guess as to how the Federal Government might regulate such activities. AFAIK, they do not already do so. IANAL. YMMV.

      So, I'll ask again. How is it that this activity violates anyone's First Amendment rights?

      --
      No, no, you're not thinking; you're just being logical. --Niels Bohr
    15. Re:How is the technology applied by drfred79 · · Score: 1

      This is a dead topic. Since no one else will receive the benefit of my post I'll just summarize really quick.

      Corporations are a free expression of how individuals want to conduct business and earn a profit. Recent Supreme Court decisions especially have been expanding the individuals ability to exercise free speech in any organized manner.

    16. Re:How is the technology applied by NotSanguine · · Score: 1

      This is a dead topic. Since no one else will receive the benefit of my post I'll just summarize really quick. Corporations are a free expression of how individuals want to conduct business and earn a profit. Recent Supreme Court decisions especially have been expanding the individuals ability to exercise free speech in any organized manner.

      Dead indeed. But you never did answer my question. No worries. I understand that you were referring to your belief that all regulation is bad. That it has nothing to do with the First Amendment was, I'm sure, an oversight on your part. Carry on and have a nice day.

      --
      No, no, you're not thinking; you're just being logical. --Niels Bohr
    17. Re:How is the technology applied by Sciath · · Score: 1

      I'd have to disagree with your assertions in large part. There is very little if any court rulings or National Labor Relations law that stipulates an employee can say or so what they want in the workplace. As an "employee" you are being compensated for your time and your activities are largely directed by your employer, legal agreements and personnel policies. For example your employer informs you a report is due in two hours. You know from experience that said timeframe is unrealistic so you complain, even tell the boss to "go fuck themselves". You're immediately fired for insubordination. The courts will not support you specifically because there is an implied agreement when you took the job that you would so as instructed. An employer without such control over its workforce could not conduct business or engage in commerce. There would be chaos in the work environment. As an employee your time is bought and paid for. Sure you can say and do what you want but you wont have that job very long. Any equipment that is owned by the employer including computers, the physical building, phones, paper, copying machines, desks, etc. are the property of the employer and that employer can dictate how and when that equipment is to be used. In other words, free speech rights are largely subsumed by employers rights to direct the workforce. If you don't like the limits on your free speech rights you're free to quit. In other words, when you take a job, you are voluntarily and in large part giving up your "constitutional" rights in exchange for financial compensation. It's a trade you can accept or reject.

      --
      "Those who can make you believe absurdities can make you commit atrocities." - Voltaire
    18. Re:How is the technology applied by drfred79 · · Score: 1

      I apologize. I noticed in my post that I failed to clarify. I meant the employers freedom of speech to run their business as they want.

    19. Re:How is the technology applied by drfred79 · · Score: 1

      Since you thought it was easier to ignore what I said after my first sentence (maybe that's all you bothered to read or maybe something ideologically different from what you believed caused some type of mental blockage) I thought I'd provide a quick excerpt from Justice Alito today who essentially made the exact same argument I did. "A corporation is simply a form of organization used by human beings to achieve desired ends," he wrote. "And protecting the free-exercise rights of corporations like Hobby Lobby, Conestoga and Mardel protects the religious liberty of the humans who own and control those companies."

    20. Re:How is the technology applied by NotSanguine · · Score: 1

      Since you thought it was easier to ignore what I said after my first sentence (maybe that's all you bothered to read or maybe something ideologically different from what you believed caused some type of mental blockage) I thought I'd provide a quick excerpt from Justice Alito today who essentially made the exact same argument I did. "A corporation is simply a form of organization used by human beings to achieve desired ends," he wrote. "And protecting the free-exercise rights of corporations like Hobby Lobby, Conestoga and Mardel protects the religious liberty of the humans who own and control those companies."

      The discussion on this thread is not about religious expression or free speech. You're making a career out of non-sequiturs, eh? Remember, this was a thread about businesses spying on their employees. Please explain where "Free Speech" or "Free exercise of religion" comes in to this?

      Regardless of any ideas about what the government should or should not do WRT to corporations *or* individuals, such activity is *not* currently regulated, nor am I aware of any pending legislation to regulate such activity.

      What is more, even if such legislation were to be proposed, any challenge to such proposed legislation would (and this was the part of what you originally said that I took issue with) not have anything to do with the First Amendment. The First Amendment to the US Constitution has exactly zero to say about the rights or ability of private entities to spy on folks. That was it. You asserted that the First Amendment applied. I contend that it is irrelevant to any discussion about private companies spying on their employees.

      I understand that you are suspicious of government (and, in many respects, rightly so). However, your initial argument was specious, IMHO. I have no axe to grind over this. Let's just let this die, okay?

      --
      No, no, you're not thinking; you're just being logical. --Niels Bohr
  6. social interaction by Anonymous Coward · · Score: 5, Insightful

    Wait what, social interaction makes people more productive? You mean they don't feel like their existence is validated by the calm fuzzy warmth of fabric covered cubicle walls? They need to talk to each other too? But what if they criticize management? Managers' fragile egos can't handle even the possibility of criticism of any kind! You there! Stop talking! Eyes back on the computer screen!

    1. Re:social interaction by Anonymous Coward · · Score: 0

      Wait what, social interaction makes people more productive? You mean they don't feel like their existence is validated by the calm fuzzy warmth of fabric covered cubicle walls? They need to talk to each other too? But what if they criticize management? Managers' fragile egos can't handle even the possibility of criticism of any kind! You there! Stop talking! Eyes back on the computer screen!

      Sounds like my last workplace. Soul crushing to the extreme. Weekly performance reviews. Management always nitpicking despite happy clients. Random screen captures. Metrics, metrics, metrics. Felt like I'd wandered into the Seven Gates of Hell. Only thing missing was chair tossing by someone in management.

    2. Re:social interaction by Anonymous Coward · · Score: 0

      Some managers and companies live in a mirror-word where the opposite of all scientific research is true.

    3. Re:social interaction by Sperbels · · Score: 2

      You there! Stop talking! Eyes back on the computer screen!

      Ha ha! Jokes on them. I can zone out and do nothing for hours while looking at a screen full of code.

    4. Re:social interaction by L4t3r4lu5 · · Score: 4, Funny

      You there! Stop talking! Eyes back on the computer screen!

      Ha ha! Jokes on them. I can zone out and do nothing for hours while looking at a screen full of code.

      Dude... http://hackertyper.net/

      You're welcome.

      --
      Finally had enough. Come see us over at https://soylentnews.org/
    5. Re:social interaction by Zynder · · Score: 1

      I don't get it. It's just a cursor blinking on a black screen. Shouldn't it be typing some lines of code randomly so as to appear as if you've been making progress since the last time the boss walked by?

    6. Re:social interaction by Sciath · · Score: 1

      Sounds like my workplace. Perception directed productivity. The more you stared at a computer the more productive you were. When in reality the work environment was so dehumanizing and intimidating the people working there didn't even see themselves as human when on the job. How can one act humanely when one doesn't even see themselves as members of the race?

      --
      "Those who can make you believe absurdities can make you commit atrocities." - Voltaire
  7. Yeah, but now they'll catch the culprit. by Anonymous Coward · · Score: 0

    Look, somebody has been leaving turds in the break room sink. At least now we'll know who it is, thanks to the cameras.

    1. Re:Yeah, but now they'll catch the culprit. by Sciath · · Score: 1

      Interesting perspective. How about cameras in the lavatories? Where I work, someone has been using the floor to deposit their excrement rather than flushing it down the lou. Go figure. The person(s) responsible has become known as the "mad shitter" and management is at their wits end trying to catch the fucker.

      --
      "Those who can make you believe absurdities can make you commit atrocities." - Voltaire
  8. They needed surveillance? by swamp_ig · · Score: 5, Insightful

    Seriously - they needed surveillance to figure out that workers were happier and more productive when they had some shared sense of purpose?

    What next - needing surveillance to figure out people are bothered by random loud buzzing noises?

    1. Re:They needed surveillance? by Anonymous Coward · · Score: 5, Funny

      Seriously - they needed surveillance to figure out that workers were happier and more productive when they had some shared sense of purpose?

      You fool! The workers must never know that the work they do has no purpose. Don't let them interact or they'll figure out the big secret. Our entire business plan depends on worker ignorance!

    2. Re:They needed surveillance? by antdude · · Score: 2

      Yes, especially where I work. Loud people, noises, etc. Ugh!

      --
      Ant(Dude) @ Quality Foraged Links (AQFL.net) & The Ant Farm (antfarm.ma.cx / antfarm.home.dhs.org).
    3. Re:They needed surveillance? by Anonymous Coward · · Score: 0

      They make me hungry.

    4. Re:They needed surveillance? by Ol+Olsoc · · Score: 3, Interesting

      Seriously - they needed surveillance to figure out that workers were happier and more productive when they had some shared sense of purpose?

      What next - needing surveillance to figure out people are bothered by random loud buzzing noises?

      No, they just used that as their excuse. They are surveilling the employees to keep them in line. If every word you speak in the break room is recorded, it can help them weed out the undesirables. So eventually, people will just quit talking. Or maybe confine it to talking about th weather.

      Another way of putting it is "We tried these shock collars on the employees, and they just loved them. The pretty collars made the employees so happy, they all worked harder."

      A bit strained of a comparison perhaps, but the hypothetical shock collars, just like the surveillance cameras have a completely different purpose than the one being touted.

      --
      The shepherds did so well protecting the flock that the sheep no longer believed that wolves existed.
  9. People assume they're watched. by jtownatpunk.net · · Score: 5, Funny

    One day, I was puttering away on some project when the phone rang. "It was totally an accident!" "What was an accident." "I didn't mean to go to that website." "What website." "The porn site." Then it dawned on me that this woman actually thought I sat around all day watching what people were doing on their computers.

    1. Re:People assume they're watched. by cranky_chemist · · Score: 1

      Then it dawned on me that this woman actually thought I sat around all day watching what people were doing on their computers.

      Well... do you?

    2. Re:People assume they're watched. by Anonymous Coward · · Score: 0

      Then it dawned on me that this woman actually thought I sat around all day watching what people were doing on their computers.

      You haven't denied it.

    3. Re: People assume they're watched. by Anonymous Coward · · Score: 2, Interesting

      When I worked in a call center doing outsourced Comcast internet support years ago they actually did this to employees they suspected were "misusing" their computer access. It wasn't really effective, since the cursor would slow to a crawl when they were viewing your screen, making it very obvious.

    4. Re:People assume they're watched. by jonwil · · Score: 1

      At the last place I worked, they didn't watch what people were doing but they did have a proxy server that blocked certain things (Facebook, YouTube, others) and they did log every site people went to online.

    5. Re:People assume they're watched. by Anonymous Coward · · Score: 5, Interesting

      At one school I frequent there is a strict policy on inappropriate content. One professor accidentally visited a pornographic website. It was immediately logged and reported via automated email. Within a short time he was called to schedule a meeting. The logs reported that the session that connected to the website was open for four seconds. I know this because the log was printed and hung up for all to see as a warning. Under the zero-tolerance rules he got the boot. Some places actually are that totalitarian and the woman that called you immediately apologizing probably thought she was under such a system.

    6. Re:People assume they're watched. by jtownatpunk.net · · Score: 1

      I never spied on coworkers. Only time I saw their desktops was during remote assistance or when I was at their desk.

    7. Re:People assume they're watched. by Anonymous Coward · · Score: 0

      At the last place I worked, they didn't watch what people were doing but they did have a proxy server that blocked certain things (Facebook, YouTube, others) and they did log every site people went to online.

      Thank god for phablets and unlimited data plans.

    8. Re:People assume they're watched. by MacTO · · Score: 1

      While your phablet with an unlimited data plan may be invisible to to your employer's monitoring, your work ethic is not.ce,

    9. Re:People assume they're watched. by Anonymous Coward · · Score: 3, Interesting

      doesnt hurt when they think that you do, though.
      i have a small red LED light on my desk, when people ask what it is i tell them it illuminates when a blocked program has been executed, or someone visits a site blocked by the proxy to alert me to immediately check the logs. of course the light does nothing, but the illusion keeps a lot of people from creating unnecessary work for me

    10. Re:People assume they're watched. by arth1 · · Score: 2

      At one school I frequent there is a strict policy on inappropriate content. One professor accidentally visited a pornographic website. It was immediately logged and reported via automated email. Within a short time he was called to schedule a meeting. The logs reported that the session that connected to the website was open for four seconds. I know this because the log was printed and hung up for all to see as a warning. Under the zero-tolerance rules he got the boot.

      That seems exploitable. Say someone sends an e-mail to a handful of the managers of said company, with the e-mail saying something like "managers of [sadi cmpany[ unloading stock - confidential press release imminent", with "confidential press release" being a bit.ly link to a porn site. It doesn't have to be an e-mail either - a post on a message board you know someone frequents might do the job too. Even a support ticket with a choice link.
      By going through a free cloud service, you can even change the redirect based on fingerprinting the visitors, to reduce collateral damage.

    11. Re:People assume they're watched. by Anonymous Coward · · Score: 0

      That's my problem with the work place surveillance. I have to assume I'm always being watched and as such I can't resort to violent solutions that would get the job done easier. For example emptying a compactor's bin after it's been used all day. Stuff gets wedged in really tight, we're suppose to do this retarded 10 minute long shuffle type thing to get the bag out of the compactor bin. Screw that, I wheel the thing out the back door where there's no cameras and I smack it with a sledge hammer; as a result I change that bin in just 1 minute while everyone else screws around with the retarded protocol. It's not like the bin is fragile, it's really heavy plastic that can take a sledge hammer impact just fine.

    12. Re:People assume they're watched. by jez9999 · · Score: 4, Funny

      Your name wouldn't happen to be BOFH, would it?

    13. Re:People assume they're watched. by L4t3r4lu5 · · Score: 1

      Inappropriate content, including pornography, should be blocked in schools, if not for the fact that it's inappropriate then because it's also likely that the site hosts malware (You don't think they make their money from those advertisements, do you?). Yes, you can get around the blocks if you are so able and willing to put in the effort, but that would also show intent.

      Still, we all know zero-tolerance is moronic. I just hope the teacher was incompetent; He's likely now unemployable within his chosen career. It would be a shame if the school lost talent.

      --
      Finally had enough. Come see us over at https://soylentnews.org/
    14. Re: People assume they're watched. by Anonymous Coward · · Score: 1

      I haven't seen it at work, but I've seen it in video games. Punkbuster had(has?) this thing where they take get a screenshot from you computer. My computer is a beast: I never have internet lag(fiber, yay!), and I never have graphical lag(60 FPS all the time). Whenever Punkbuster takes a screenshot, my computer lags a little and everything 'jumps' from one place to the next. And if you let punkbuster know that you know what they're doing, they claim the only way you can know that is if you're hacking.

      I mean, you might as well put a camera on a tripod at my desk and tell me you're not recording me. I have my moments, but I'm not that stupid.

    15. Re:People assume they're watched. by Anonymous Coward · · Score: 1

      While your phablet with an unlimited data plan may be invisible to to your employer's monitoring, your work ethic is not.ce,

      Twenty years at the same company and nary a complaint, lad.

    16. Re:People assume they're watched. by Phusion · · Score: 1

      Wow,

      This is great, if my coworkers weren't already middle aged technophobes who need help using copy and paste, I would set something like this up. It's probably good they don't know enough to be dangerous.

      --
      640k ought to be enough for anyone.
    17. Re:People assume they're watched. by geminidomino · · Score: 2

      Nah, that's strictly PFY-level Bastardry. A BOFH would be running a lucrative side-business selling the Lusers "privacy dongles" -- USB Flash drives pre-loaded with remote-access malware (conviniently whitelisted) -- to protect them from such monitoring, for the low, fair price of $199.99

  10. Employers Have The Right by Anonymous Coward · · Score: 0

    I support employers to shoot themselves in the foot 100%. Fuck YOU!

    1. Re:Employers Have The Right by Anonymous Coward · · Score: 5, Interesting

      Watching someone shoot themselves in the foot is far less amusing when said foot is on your neck.

    2. Re:Employers Have The Right by Anonymous Coward · · Score: 1

      Fucking awesome reply that nobody will ever mod up.

  11. More common? by AK+Marc · · Score: 4, Interesting

    I worked for a tech support line in the mid '90s. All breaks were recorded, timed, and provided to managers on a daily basis. At a fortune 100 company in the late '90s, they had static IPS and a proxy with lots of reports. They knew who was on what how many times and when. Daily, weekly, and monthly reports.

    I had a written order to install a keylogger on an employee's computer in 1999. He was suspected of using company property to commit crimes. I recorded a crime, and passed it back to the management who ordered the tap. He was fired. No charges were laid.

    There is no "new" surveilance. Though it may be becoming more common, it certainly isn't new. At all.

    1. Re:More common? by AHuxley · · Score: 1

      Just think what software products people work at home with and then infect their private computers with :)
      Be very careful around any laptop, software package, system or network that is offered for home use.
      "School-Webcam Spy Scandal Resurfaces" (06.08.11)
      http://www.wired.com/2011/06/w...
      Use a wired network and only a direct wired network, no routers, wifi, other computers or home networked devices running, expect any webcam or mic to be on at all times.
      When done with a free work 'laptop' or network, power down, remove and ensure your own privacy is fully restored.

      --
      Domestic spying is now "Benign Information Gathering"
    2. Re:More common? by Anonymous Coward · · Score: 0

      Those were the best days of your life, right? You actually got to be a functional cog in an overbearing authoritarian system! If only we could stop dallying and get that rolling here in the country as a whole...

    3. Re:More common? by ShaunC · · Score: 4, Insightful

      At my last workplace, we officially got two 15-minute breaks per day, one before lunch and one after lunch. Now this was at a non-regulated, non-union, private company and we were salaried employees who routinely showed up early, occasionally stayed late, and many of us were still checking (and responding to) emails and tickets, fixing things, etc. from home at all hours of the day and night. This was not a scenario where we had time cards or where everyone worked exactly 480 minutes per day or where being away from your desk for a few minutes had any negative impact on productivity.

      Over the course of some years, a group of smokers had aligned our patterns so that we'd break for a quick smoke at 9:30, 11, 2:30, and 4. We kept it legit, it doesn't take 7 1/2 minutes to walk outside, smoke a cigarette while chatting, and walk back in. No one was taking four 15-minute breaks. Eventually HR sent out a warning to everyone who was "abusing" the break policy by taking two quick breaks during every 4 work hours instead of one 15-minute break.

      So we shifted to taking our allotted break once before lunch and once after. And we used every last second of those 15 minutes, every time. We'd wave at the cameras on the way into and out of the building and one of us would always keep track of our remaining time on their watch or their phone. Guess which folks stopped showing up at work 20 minutes early, staying late to finish things up, leaving our email clients open and monitoring work emails 24/7, and handling shit outside of business hours? Guess which folks stopped bringing their lunches and eating in 10 minutes at their desk, and started taking their full lunch hours offsite every day?

      Somehow there are still plenty of employers who just don't understand that if you treat your employees like a bunch of kindergarteners, you're not going to get things like "loyalty" and "amazing work ethic" and "110%" in return. No, you're going to drive away good talent, and with that talent will go many years of your institutional memory. And you deserve to lose it.

      By the time I was out of there, we had a running joke that they were probably keeping records of anyone who took more than 2 minutes to take a shit. I suppose it's a function of HR feeling a need to justify their own existence from time to time. That company is currently advertising for an HR director, a little bit of schadenfreude to end my night on a pleasant thought...

      --
      Thanks to the War on Drugs, it's easier to buy meth than it is to buy cold medicine!
    4. Re:More common? by Anonymous Coward · · Score: 0

      There is no more worthless department than Human Resources.

      Our director of HR, spent two month scompiling statistics about the three buildings we have and the number of foam cups each used. Turns out, when you move all the engineers to your new building, but leave the labs in the old building, people use foam cups instead of leaving their mugs in the labs. She chided the R&D building for using more cups/per capita than the headquarters building and concluded that the company would no longer offer tea, hot coco, and cider. It was a moved expected to save $11,000 a year. My comment was short and to the point: fire her and save $150,000/year because she's obviously worthless.

    5. Re:More common? by Anonymous Coward · · Score: 0

      My wife has a job with bosses who are very petty about time. It seems like such a morale drain with little purpose :(

    6. Re:More common? by Anonymous Coward · · Score: 0

      I also had worked for a tech company that went from a better-than-average place to work to a "we are watching you work place".
      Looked as if they were trying to become a 1984 movie redo.
      We went from working long and bringing home work to get projects done faster to watching the clock and never doing more than minimum.
      Some how, all the watching of employees activities, listening to phone calls, keeping track of every second was supposed to increase working output.
      The result was not good, productivity dropped, closing of sales slacked off, generally no-one gave a fuck about the company anymore.
      The company went from a growing business to one that had to cut staff several times just to keep the rent paid and lights on.
      So what did they do ? more watching, reduced pay, less time off..
      The boss said that the problems must be that everyone is not working hard all the time.
      As they say... can't fix stupid !
      It was a great business it weren't for management.

    7. Re:More common? by Ol+Olsoc · · Score: 2

      Somehow there are still plenty of employers who just don't understand that if you treat your employees like a bunch of kindergarteners, you're not going to get things like "loyalty" and "amazing work ethic" and "110%" in return. No, you're going to drive away good talent, and with that talent will go many years of your institutional memory. And you deserve to lose it.

      I one time had someone complain about me because they couldn't find me at 9:00 in the morning. As it turned out, it was on a day when I had spent the entire night there, wen't howm to catch a couple hours sleep at 6 a.m., and came back in at 10 a.m.

      My boss knew my work ethic, but he had to reply to the complaint.

      We met with the complainant, and I informed them that from then on I would be the perfect employee as far as time went. Only took a week of me showing up at 0800 on the dot, walking out for a break at exactly 1000 and 1500, taking a full offsite lunch hour at exactly 1200, and returned at exactly 1300, and of course, leaving at 1700 exactly.

      With a big meeting coming up the next Monday, I was suddenly told that no further complaints would occur, ever.

      Sounds apocryphal, but it's true.

      Slackers are really easy to identify, everyone in the office knows who they are. Trying to one size fits all, always fails. The smoker that takes 10 breaks a day, the person that is always late, always leaves early, it's easy to find. Go after them, not the person who lives on takeout pizza, and showers at work in the morning because he's been there all night - working.

      --
      The shepherds did so well protecting the flock that the sheep no longer believed that wolves existed.
    8. Re:More common? by GuB-42 · · Score: 1

      It may not be a bad thing you know.
      Strict timing rules provide a clear separation between work time and personal time and it can be beneficial to both the employer and the employee. Basically trading reactivity for consistency.
      Not all companies want "110%" and "amazing work ethic". Many prefer a good "100%" and "do what I pay you for" instead.

      Of course, a company closely monitoring things such as break time shouldn't expect (or even allow) their employees to work overtime. It means that what you did is normal. No need to be defiant.

      Note that it is not how I like to work. But it is a matter personal preference. Many people I know are more than ready to give up flexibility in exchange for well defined work hours.

    9. Re:More common? by Ol+Olsoc · · Score: 1

      She chided the R&D building for using more cups/per capita than the headquarters building and concluded that the company would no longer offer tea, hot coco, and cider. It was a moved expected to save $11,000 a year. My comment was short and to the point: fire her and save $150,000/year because she's obviously worthless.

      I'm surprised they didn't hire a assistant director level bean counter or two to get the foam cup issue under control. They could have spent half a million to save that 11K.

      --
      The shepherds did so well protecting the flock that the sheep no longer believed that wolves existed.
  12. It's very interesting. by MouseTheLuckyDog · · Score: 2

    When cops freak out because they are being recorded, people go all ballistic. Yes I agree that you should be able to record cops doing their job, but until they get used to it, I don't blame them for being upset.

    When it's you being recorded, then that is a whole different case.

    1. Re:It's very interesting. by jeIlomizer · · Score: 5, Insightful

      Indeed, recording people with legal authority who have the ability to easily ruin people's lives is a whole different case. Especially when the recording is happening in public.

      --
      If something is so important that you feel the need to post it on the internet... It probably isn't that important.
    2. Re:It's very interesting. by stephanruby · · Score: 1

      When cops freak out because they are being recorded, people go all ballistic.

      When cops (with guns) freak out because they are being recorded, (pardon the following pun), but they're the ones who go all ballistic.

      I don't blame them for being upset.

      I don't blame them for being upset either, but I hope you realize there is a difference between an unarmed taxi driver freaking out because he's being recorded and an armed cop freaking out because he's being recorded.

    3. Re:It's very interesting. by sjames · · Score: 2

      I do support the cops being recorded when on duty. I also support those recordings only being viewed when there is a citizen complaint or when facts surrounding an arrest are contested in court, and then only for the time period involved.

      They should not be actively monitored by big brother.

  13. A twist on 1984 by Bender0x7D1 · · Score: 1

    Obligatory reference to Manna

    --
    Reading code is like reading the dictionary - you have to read half of it before you can go back and understand it.
    1. Re:A twist on 1984 by Anonymous Coward · · Score: 0

      Yes, the Vertebrane is the perfect surveillance device. The Australia Project is pure evil.

  14. unions are needed before the bathroom break timer by Joe_Dragon · · Score: 3, Insightful

    unions are needed before the bathroom break timer system goes into place.

  15. I was fired when I discovered the CEO's monitoring by Anonymous Coward · · Score: 5, Interesting

    I was the VP of IT for a twenty-plus year old SaaS firm with about 200 employees. I was there for three weeks when one of the interns came in and told me they forgot to install "a security update" for my new company issued laptop. He said it would force my laptop to reboot. I was in the middle of going getting acclimated to the IT budget so I said I'd install it myself later. He agreed. Later that day I inserted the flash drive and saw one binary. I right-clicked and saw the digital signature belonged to Spector 360. Red flags! Red flags!

    I spoke to the VP of IS and his jaw hit the floor. We ran Wireshark on his PC and sure enough, it was constantly communicating massive amounts of encrypted data to an internal server that had no hostname. We looked through the employee handbook and there was no mention of monitoring of employee internet use. For a moment, we thought our intern was working with a competitor. But, before we went crazy with that, our next step would be to talk with my predecessor who had stayed with the company to head up a new division. He immediately clammed up and told us we needed to talk to the CEO about it. He refused to talk any further.

    We went to the CEO and calmly asked about the program and what was being collected. Apparently, he had the previous VP of IT and the intern installing this software on every PC and laptop and that it was configured to capture everything: keystrokes, screen wipes, browsing history, IM history, etc. I was appalled and I knew my counterpart from IS was as well. Nevertheless, we warned him that controls needed to be in place to determine who has access to this information, under what circumstances the access is granted, etc. We emphasized the risk he was putting the company in. We were very professional and didn't even touch the creepy aspect. He said we'd all have a meeting about it in the morning. He scheduled it for 8am with me, the IS guy, the COO, company counsel, and the company president.

    At 4:45PM, about an hour after we received the meeting invite, both me and the VP of IS were rounded up, taken to the CEO's office, and promptly terminated.

  16. i experienced this for the first time in 20 years by Anonymous Coward · · Score: 1

    My contract just ended at a job where my boss was Machiavellian to say the least. We were on a very undermanned team with only four engineers, which ended up down to just three including myself after he tossed out another one of the contractors who was doing a decent job. We were maintaining a product that represents 60% of the revenue of our entire department. This guy was super paranoid and he was conducting investigations with H.R. against team members for no reason, setting up and pointing cameras at us, threatening that he can check our web history at any time, etc. He even informed us that we weren't allowed to listen to music on the job.

    Also, he would "confide" in his employees about things he did not like about their fellow employees in private and then go on to complain about the person he just confided in to another employee also in private. And, he would ask them to blame each other if they slipped up on the deadline for a task even if it wasn't true, he would say "Go ahead, just blame on them. *strange laughing* You can claim they're the reason you're behind on this. *laughing again* Just say they were talking to you about unrelated work." He even gave one of my coworkers a hard time because they had to go to the hospital because of health troubles. It was very unprofessional, uncaring and probably illegal.

    None of it was even necessary because we were all working very hard and had even been rewarded by the company with company funded lunch at a nice Japanese steakhouse for eliminating bugs faster than they were coming in. One day I thanked him for the lunch and he said, "Don't thank me, it was because of your great work. You earned it," and then the very next day he said he was suspicious that I had been slacking because he caught me reading the news instead of working. Who cares as long as the work is getting done and I'm beating deadlines way ahead of time.

    I breathed a sigh of relief when they let me go a few weeks ago. A few days later I get a call from a staffing agent who indicated they had been told by my old boss that they specifically wanted to hire me back on to the team but at a slightly lower rate. I laughed and turned them down. The staffing agent asked why, and I said they didn't care about me and the feeling is mutual. Needless to say, he has very few people left in his team and the few still there are looking for jobs elsewhere. That team is going to implode, and he deserves it.

  17. Fired because of email surveillance by cat_jesus · · Score: 3, Interesting

    I was fired because I would write to my wife about the absolutely stupid things my boss and "peers" would say and do. It turns out my boss, who was completely non technical but running an IT department, was reading our email. My former boss has surrounded himself with idiotic sycophants and apparently they've had to hire 3 consultants to do the job I was doing.

    He actually did me a favor. I hated working in that department, one of my peers was the owner's son and my boss was constantly sucking up to junior even though junior was my "peer". Junior is non technical too. That particular clique of management has managed to drive all the technical managers out and now they have a bunch of incompetent posers who have earned the distrust and loathing of all the people under them. They can't even make decisions on their own, they have to consult Gartner or other consultants.

    I'd name names but they paid me a shit ton of money to never out them. It ended up working out well for me though. I'm making much more money and working with very smart and competent people. Sometimes more surveillance just speeds up the dysfunction that is already present in an organization.

    1. Re:Fired because of email surveillance by cascadingstylesheet · · Score: 1

      I was fired because I would write to my wife about the absolutely stupid things my boss and "peers" would say and do. {...} He actually did me a favor.

      Yep. You don't want to work for someone who does this.

      Your employees want to stay in touch with the outside world, and they don'r want their every move watched. Keeping them happy is crucial to your success. Don't be penny-wise but pound-foolish.

  18. its a lie by TheGratefulNet · · Score: 4, Interesting

    "Through these new means, companies have found, for example, that workers are more productive if they have more social interaction."

    lie, lie, lie. this is referring to the so-called open-office scheme, where they remove your privacy and sound barriers, sometimes even remove your personal desk and you are now 'fully interchangable cogs' to the company.

    this has been proven to be wrong, but it keeps getting trotted out, as if repeating it over and over again will make us believe it.

    CEO and bean-counter bullshit. see it for what it is.

    --

    --
    "It is now safe to switch off your computer."
    1. Re:its a lie by dj245 · · Score: 1

      "Through these new means, companies have found, for example, that workers are more productive if they have more social interaction."

      lie, lie, lie. this is referring to the so-called open-office scheme, where they remove your privacy and sound barriers, sometimes even remove your personal desk and you are now 'fully interchangable cogs' to the company.

      this has been proven to be wrong, but it keeps getting trotted out, as if repeating it over and over again will make us believe it.

      CEO and bean-counter bullshit. see it for what it is.

      Its not a lie, just a bad manager. The problem for management is that what works awesome at some companies fail completely at others. Company/Department A may be doing great with an open-office scheme, all the employees are happy and productivity goes up 50%. The problem is that a a manager at Company/Department B will try it out without considering in what, if any, ways which A is different from B. if B is the same as A in all the ways which matter, then the manager is a hero. But if B is different than A in some small way, then the manager has committed a big mistake. Sometimes the difference is foreseeable (bad manager) and sometimes it isn't.

      --
      Even those who arrange and design shrubberies are under considerable economic stress at this period in history.
    2. Re:its a lie by CrankyFool · · Score: 1

      That.

      At work, we've found a simple solution: Let each group figure out what seating arrangements work for it. There are software development groups here that really like open plans; my own group hates it, so we have tall cubes. It's up to the engineers in the group to figure out what works.

    3. Re:its a lie by AmiMoJo · · Score: 1

      I prefer open plan, as long as the office isn't too large. Easier to co-ordinate with people and hear about stuff that is happening. Of course people need to be sensible and take meetings to a meeting room, stuff like that, but it works well here.

      --
      const int one = 65536; (Silvermoon, Texture.cs)
      SJW, n: "Someone I don't like, and by the way I'm a fuckwit" - AC
  19. Re:A Happy Worker is a Productive Worker by Anonymous Coward · · Score: 1

    Put an intern under her desk to eat her out whenever she wants. A satisfied worker is a very productive worker.

  20. Re:unions are needed before the bathroom break tim by TheGratefulNet · · Score: 5, Insightful

    shorten that to:

    unions are needed.

    again.

    sweatshops (for computer guys) are on the return. if you and I are not careful, we will be so close to the old ways, we will have to fight that old war back again. we already lost our weekends and we lost time and a half for overtime (my grandfather used to get 1.5x, 2x and 3x time for time past normal work hours). we don't get that - we're now the evil thing called 'exempt' and we get cheated out of our own time and extra pay.

    add to insult the fact that all corp firewalls have a MitM proxy in them, corp windows boxes are handed out preloaded with certs installed (for the mitm firewall entry) and at some places (like where I work) its been known that spyware and remote mic/camera stuff can be activated and logged/reviewed by your boss. how do I know: because in .de they have to disclose this and my work has offices in .de ; in the US they don't disclose what they do when spying but over in .de they do).

    if we dont fight back, things will continue to get worse.

    oh right, we don't have unions so we are all afraid of speaking out, for sake of our jobs.

    well, so we have 2 problems to solve, then.

    --

    --
    "It is now safe to switch off your computer."
  21. Resistance is futile by AndyKron · · Score: 1

    We are Borg. Resistance is futile.

  22. Time to put the lie to exempt employees by UrsaMajor987 · · Score: 4, Insightful

    Most programmers and people in IT in general are classified as exempt. Given the level of monitoring and control; the idea that IT people are exempt is a joke. Shift the classification to non-exempt and start paying overtime.

  23. Being spied on at work is good for you! by Anonymous Coward · · Score: 0

    Says the NYT

    Oh just a spoonful of sugar makes the medicine go down, the medicine go down, etc........

  24. No, they (still) need an effing psychologist by Anonymous Coward · · Score: 2, Informative

    Seriously - they needed surveillance to figure out that workers were happier and more productive when they had some shared sense of purpose?

    Most likely those companies are simply re-discovering the Hawthorne Effect http://en.wikipedia.org/w/index.php?title=Hawthorne_effect and exhibiting more irony than a Portland hipster considering its classic industrial psychology.

  25. Security Information and Event Management (SIEM) by siemmer · · Score: 4, Interesting

    I actually work for a company that sells a SIEM tool that lends itself very nicely to monitoring of insiders. (read: employee surveillance) While most usecases are around PCI-DSS, HIPAA, and that sort of thing, invariably there are "four eyes" usecases as well. These usecases tend to bridge into the way an employee compares to their fellow employees, particularly those in the same business unit / group / job function. This tends to uncover things like people in x group come into work at 9:01a, Bill, a member of x group, comes in at 9:33a most days. Bill also tends to browse the internet on y-type sites whereas people in x group are usually active on z-type sites. Bill spends b-time with the average customer call, and takes c calls per day. Whereas x-group employees typically take 10minutes less than b-time for the average customer call, and take c+5 calls per day. SIEM tools are built to bring in most any type of data, and lots of it. Built-in correlation is normally security-centric, but is easily adapted for most anything. For example, Bill is marked as being on a business trip to Birmingham, AL but his VPN connection is coming from the FL keys *flag*. Or, more ominous, Bill said he was out at lunch with clients for an hour, but the geolocation-software installed into his phone says he was located around a car dealership, and was there for 3 hours.

  26. Back in my days... by Anonymous Coward · · Score: 0

    We used to have these things called managers that would get on you if you spent too much time at the watering hole. The problem was that they lacked the necessary objectivity to manage properly being as they were right there. Now we can replace these unnecessary managers (who made too much $$) with surveillance technicians working in India and as far away from the workers as possible (to maintain objectivity) They can just run off a checklist that someone with a Harvard degree made up over the weekend and fire anyone doing anything not on the checklist. This will essentially eliminate the need for the human element and replace it with an algorithm (checklist) that has strategically been made to maximize productivity. Pretty soon with advances computer vision we can also replace these Indian surveillance technicians too. No more will we need to pay anyone more than $7.50 and hour, (with the exception of the MBA types who are obviously needed due the there entrepreneurial excellence) This is no doubt the way to maximize USian competitiveness and allow us to compete in the global economy. (sometimes I wonder if these brilliant ideas weren't sponsored by China or Mexico, to help us out economically)

  27. so why force it? by epyT-R · · Score: 2

    You don't need to surveil employees to figure out they work better with a little down time, and then force a 15 minute break on them. Let them socialize naturally and judge them on their performance. No Orwellian panopticon needed. How about not treating human beings as robots? Did that thought ever occur to management? I doubt it.

    Fidgeting with people's coffee makers isn't necessary either.

  28. Re:unions are needed before the bathroom break tim by rtb61 · · Score: 1

    Of course any attempt to discuss Unions in the work place will result in instant dismissal for the employee initiating the pro-Union conversation. So mind you conversations at the work place, say nothing in any way critical of management. Say nothing about politics. Say nothing about religion. Of course if you want to get ahead, do the opposite and just make sure it aligns with the managements personal preferences.

    --
    Chaos - everything, everywhere, everywhen
  29. Re:A Happy Worker is a Productive Worker by epyT-R · · Score: 1

    If women were actually making 30% less across the board and happy about it, the men would get replaced overnight. That doesn't happen. You might want to check your stats.

  30. And police sending files (illegally) by Hamsterdan · · Score: 0

    Police sent files to my workplace (I don't have solid enough proof), In an illegally fashion, but it's not like they're gonna be punished for that...
    (relegated to a desk job or suspendend with pay)

    --
    I've got better things to do tonight than die.
  31. Peopleware by the+eric+conspiracy · · Score: 1

    covered all this sort of thing.

    It seems that a copy of Peopleware would cost a lot less than some Orwellian surveillance system.

  32. Re:I was fired when I discovered the CEO's monitor by Anonymous Coward · · Score: 3, Insightful

    Did you reach out to the general counsel after your termination?

  33. Awareness of Programs Will Nullify Improvement by Scot+Seese · · Score: 5, Interesting

    Dear Corporate America,

    Your employees will begin to resent your "15 minute department coffee breaks" as soon as they learn they were born from spying on work habits, or pulled out of the latest fad HR / Management best seller. This ranks up there with silly morale boosters like "crazy Hawaiian shirt Fridays" for a developer team that is crushing 60 hour weeks and just wants to go home.

    Please accept a few thoughts on true lasting employee and corporate culture improvements:

    1, end the "Corporate Daycare" mentality. Arriving at 8:05 isn't the end of the world, particularly if that employee is conscientious about staying until 5:10 to compensate. Actually, have you heard of "Flex Time" , at all? Adult professionals shouldn't be shamed for making coffee at 3:30 requiring they leave their desk for 20 minutes.

    2, Realize that company-provided smartphones are essentially the same as taking your manager home with you, and stop fucking sending emails after 5pm unless it's an emergency. Stop sending meeting invites at 9pm for 9 AM meetings with the expectation that employees will see it, reply immediately and be present the next morning. Let's just tie this back to "treat people like adult professionals, the way you would like to be treated."

    3, Your company suffers failure of imagination and naked greed. Make your employees participants in your companies' success. Ask them for product improvements, new product ideas, and give them more than a plaque or a parking space for coming through with groundbreaking ideas. Give them bonuses. Uncomfortably large bonuses. Watch in amazement as suddenly your employees are transformed from the cave-dwelling Morlocks from HG Wells "The Time Machine" to highly motivated people who will make the company significantly more money.

    4, Value for Value. Pay people what they are worth. Treat them with respect. They will work hard for you.

    5, There are artists - people who can start with a blank canvas and create a photorealistic painting from their minds' eye. There are people who can't do that, but can take a blank canvas, pencil a grid on it, and methodically reproduce the photorealistic painting with 95% accuracy. This is the difference between Richard Branson and every asshole with an MBA. Far more often than not, the largest source of employees' discontent stems from bad management. Leading and motivating people is a preternatural talent, and the people with that gift are worth sourcing and retaining at all costs. All star leadership will cut your employee churn, boost your productivity, and earn your company more money.

    6, Stack Ranking, Six Sigma, when will you people realize that human beings are psychologically complicated animals and applying scientific optimization models originally designed to optimize efficiency in industrial manufacturing environments has little or no value when applied to the talking meat populating your cubicles.

    Six Sigma is spectacularly effective at destroying true innovation, creativity and blue-sky thinking, and has no place outside of the factory. I'm glad everyone who attended a training seminar at the airport Hilton immediately ads "Six Sigma Level 3 Grand Wizard" in their Outlook signature to quickly identify those persons I never, ever wish to have a meaningful conversation about new product with, as part of the Six Sigma training is to destroy the part of the brain responsible for creative thinking by way of directed electrical current applied using a special helmet. Other electrodes in the helmet stimulate the part of the brain making you feel incredibly enthusiastic about applying Six Sigma to everything you imagine to be possible.

    Stack Ranking is essentially the same cruel process used by 10 year olds choosing teams for kickball at recess, and often with the same level of consideration. The guy answering his company Outlook emails until 10:30 every night, who also pipes up frequently in meetings - albeit absent any meaningful contributions in either - color me surprised if that guy doesn't do well in the soul crushing quarterly Stack Rank.

    Corporate America is soulless.

    --
    THIS SPACE INTENTIONALLY LEFT BLANK.
    1. Re:Awareness of Programs Will Nullify Improvement by Anonymous Coward · · Score: 0

      >Give them bonuses. Uncomfortably large bonuses.

      A large company I once worked for with morale problems discovered that more people would quit shortly after receiving their annual bonuses. Their solution? Stop giving bonuses altogether. I.shit.you.not.

    2. Re:Awareness of Programs Will Nullify Improvement by Anonymous Coward · · Score: 0

      Richard Branson is the complete opposite of what you claim. He's actually on of the most empty headed double dealing people going. He also treats his staff like shit and pays them as little as he can get away with. His one trick, and I'll admit it's a trick he plays very well, is he's good as conning you into believing he's one of the good guys.

    3. Re:Awareness of Programs Will Nullify Improvement by Scot+Seese · · Score: 2

      I used Richard Branson as an analogue for vision and creativity. My point was that vision, creativity and leadership are skills that some people are inherently significantly stronger at than others, and picking up an MBA at Online U won't do anything to make a person a more effective leader, or manager.

      A parallel here would be the ages-old argument that doctors from Asia - Japan, particularly - are wonderful doctors - their scholastic culture and discipline serves them well for the brain dump of med school- yet the staggering majority of groundbreaking medical advances comes out of the United States, often from researchers who were lackluster students.

      We have a lot of companies in the U.S. preaching "Innovation" yet the people they staff to provide "Innovation" have all the wrong skills. Lots of Fortune 1000s in the MidWest watch Apple keynotes and Silicon Valley companies keep slinging "Innovation" around as a buzzword, and decide to throw a committee together to be "Innovators" , with predictably disappointing results.

      --
      THIS SPACE INTENTIONALLY LEFT BLANK.
    4. Re:Awareness of Programs Will Nullify Improvement by Anonymous Coward · · Score: 0

      I'm not objecting to you picking a person to illuminate a type. The issue is you're using the wrong person to illustrate the type. Branson isn't a vision person. He's a stereotype person (and lazy). Leaping on Branson's bandwagon just encourages the arrogant two-faced petty minded ignorant social climbing dithering schmuck.

      I generally agree with the rest of your points. What you're searching for is irony. People can be so over-developed and forceful and maximising of their characteristic tilt as individuals, or corporations, or nation states and even entire civilizations they twist in on themselves. Basically, you can't rig the market however hard you try. Whether it's self awareness or trading in international stock values or buying stuff in the local shop information is key. Sound strategy? Context? Pacing? These are all relevant fundamental considerations.

    5. Re:Awareness of Programs Will Nullify Improvement by Rich0 · · Score: 1

      Other electrodes in the helmet stimulate the part of the brain making you feel incredibly enthusiastic about applying Six Sigma to everything you imagine to be possible.

      So, I have nothing against six sigma when it is actually applied to repetitive processes (you know, the kinds of activities that the term "sigma" even applies to). It makes a lot of sense in these cases. If somebody on Slashdot were writing a compiler and given the same set of source code the compiler took wildly varying amounts of time to execute, they'd probably wonder what is going on and they'd basically be applying or re-inventing six sigma to figure it out, whether they have a pink belt or not.

      The problem is the mindset you describe here, but I think that this is as much the result of those MBAs you were talking about. At work they got on a Six Sigma kick a few years ago and pretty soon any project of any kind had to fit the six sigma mold, and had to have a set of deliverables following the formats dictated by the team running the initiative. So, anybody who wanted a nice bonus did what they were told to even if they recognized that for the typical corporate problem maybe 10% of it was applicable.

      The thing I really was amused by was a "Design for Six Sigma" program they instituted which basically amounted to following your typical specify/design/build/test software development methodology. Bonus points were earned when it got applied to actual software development projects, which basically meant that you were going through all the formal system lifecycle activities twice.

      Oh, and the best part of Six Sigma is the control phase. That's when you collect your bonus for completing your project, hand it off to somebody else, and watch them just drop the whole thing since they recognized it as adding little value and they're not going to get a bonus for continuing to collect all the data needed to prove that the first guy to came along earned his bonus. At least, not for the 95% of projects that didn't need to be six sigma in the first place - if you're actually running some kind of repeatable process then monitoring it just makes sense.

  34. Maybe Illegal by JimSadler · · Score: 1

    Recording of a voice in Florida is often illegal. I doubt that it matters whose property it is on or whether it is an employer or not. It is a felony and the civil suit might be a real stunner.

  35. Listen up, Japanese. by ichthus · · Score: 3, Informative

    I'm an embedded systems engineer for a company in the US, which is a wholly owned subsidiary of a large Japanese company. We enjoy comforts like alternate work schedules, telecommuting, etc. Our Japanese counterparts, however, arrive at work promptly at 8 am, spend much of each day in meetings, and then begin actual work well after noon. They work late into the night (~8:30P or later), have dinner at 10, go to bed and wake up the next day for more of the same. And, they work on Saturday. Additionally, they all wear uniforms -- it's like watching prisoners march to the mess hall when it's time for their collective department lunch break, given at 45 minute intervals.

    Not only are they not as productive, their creativity is obviously stifled. Aside from the cultural norm of not wanting to rock the boat or "think outside the box", they are simply unable to innovate and create the same way we are. Indeed, when they need some creative problem solving, they come here to the US for brainstorming sessions. And, the frustrating thing is, I get the impression that they feel their way is superior. Not so. They live to work, while we work to live.

    --
    sig: sauer
    1. Re:Listen up, Japanese. by jrumney · · Score: 3, Interesting

      A lot of Japanese companies are fighting back against the overwork culture these days. It is usual to see all the lights turned out in the office over the lunch hour to discourage working through lunch, and many companies have no-overtime days where the office is closed at 6pm (I even met one guy a couple of weeks ago who said his company has started doing this every day of the week).

    2. Re:Listen up, Japanese. by Anonymous Coward · · Score: 1

      They live to work, while we work to live.

      The Germans and French have been saying that about us for a good while too. I certainly don't envy the Japanese and Koreans, but the French and Germans don't envy us either.

    3. Re:Listen up, Japanese. by ichthus · · Score: 1

      I've heard of this, but I was under the impression that it was mostly motivated by power saving -- that it was solely during the hot summer months. If this is, in fact, an effort toward making things more comfortable and more conducive to creativity (and consequently, more sane), more power to them.

      --
      sig: sauer
  36. Eternal laws of human behavior by seven+of+five · · Score: 3, Insightful

    1. It is fun to spy on others. It is not fun to be spied upon.
    2. You exert power and authority by spying on others, and by forcing them to accept surveillance.
    3. People, if they know someone's spying on them, will find ways to thwart or subvert surveillance. Spying then becomes an arms race between those who want to observe and those who resist being observed.

  37. Re:unions are needed before the bathroom break tim by Joe_Dragon · · Score: 1

    Being fired for union talk is a no no and the logs will prove that.

  38. Accountability by tstur · · Score: 1

    Unfortunately without accountability humans tend to make some poor choices. As an employer, why would I put up with paying somebody whose 5-min hourly smoke/coffee breaks slink towards 11-min? As a nonsmoking/noncoffeedrinking coworker, why should I be paid the same as the guy who works for 49 and breaks for 11? Now perhaps that guy is more efficient or more effective with hourly 11-min breaks, but that's the subject of a separate study. Without accountability it's easy to spend more and more minutes surfing slashdot and facebook between emails and coding. As with everything, of course, there needs to be a middle ground.

    1. Re:Accountability by Opportunist · · Score: 1

      You get what you pay for. If you pay people for being present, that's what you will get.

      Personally, I don't care TOO much when and how my people work. When asked how many people work in my department, a very honest answer would probably be "between 40 and 50%". There is that one person here who will not even work 49 minutes per hour. Actually, it's a rare day that he shows up before noon. But he's for sure the last person I'd ever fire because of one simple thing: When the shit hits the fan, he's the one I need around. He's fast, he's got the right ideas at the right time, he knows how to work around problems and keep things afloat 'til we can return back to normal. He routinely saves us from 5 or 6 digit losses.

      And for that, I don't give half a shit whether he is around the rest of the time. Basically I pay him full time for the 20ish hours that he snores somewhere in the office. Which must be what he sleeps all week, thinking about it, considering that I can't remember a time when I called him in a pinch and he did NOT show up 10 minutes later...

      I don't pay for presence. I pay for results.

      --
      We used to have a Bill of Rights. Now, with the rights gone, all we have left is the bill.
    2. Re:Accountability by tstur · · Score: 1

      Fair point for a select few home run hitters. Extend that mentality to the entire workforce though and it probably won't suffice.

    3. Re:Accountability by Opportunist · · Score: 1

      It depends on the job you have to do. Personally, I can't see the big profit in "presence duty" unless your job depends heavily on personal interaction with clients where the clients depend on you being available at a certain time without needing an appointment. In other words, anything considered retail.

      Else, why do I need you to be here at specific hours? Even our programmers pretty much come and go whenever they please as long as they get their job done, do I care whether they do it at 2am or 2pm?

      --
      We used to have a Bill of Rights. Now, with the rights gone, all we have left is the bill.
    4. Re:Accountability by Anonymous Coward · · Score: 0

      Fair point for a select few home run hitters. Extend that mentality to the entire workforce though and it probably won't suffice.

      That's the idea, though. The extra-nice perks are available off-menu, you just have to earn them. If you're just showing up to fill out a timecard then you get the standard-issue.

    5. Re:Accountability by Anonymous Coward · · Score: 0

      You guy... where do you want your statue? There should be a kickstarter to fund it.

  39. Municipal government looking over my shoulder by tquasar · · Score: 1

    My employer was trying to deal with another of their decades long political scandals and cast a wide net by ordering all employees to surrender their company email info. I was given a short code to enter that gave SDDPC access to my email and I had nothing to hide besides flirting with a chemist and the usual talk between co-workers. My friend Rob would contact his friends and family in Austria via email. So... a few people were caught up in the political mess but Rob had downloaded porn on the the company PC and was fired. Idiot. I never used the Co. email for personal stuff again.

  40. The known effect is ok by jd · · Score: 1

    The unknown effect involves the mysterious overlords.

    Seriously, they need to spy on employees to figure out that attention spans are finite, fatigue limits effectiveness and water cooler chat revitalizes the mind? Perhaps espionage will also help directors discover that sick leave reduces illness. It may be bloody obvious to even those of us who are borderline human, but apparently it will take hidden cameras and infrared imaging for senior management to figure it out.

    --
    It's a small world and it smells funny; I'd buy another if it wasn't for the money; Take back what I paid (SoM)
    1. Re:The known effect is ok by Opportunist · · Score: 1

      Well, that's the result of BA education that pretty much ignores the whole "human factor" of corporate culture. On paper, people are fungible. And in theory that's correct. Even though it may not be so that you can replace everyone by anyone, there's enough carpenters, programmers, accountants and whatever else that you can replace the one you have with another one of the same kind.

      What that thinking absolutely ignores is that Bob likes Alice and will do his job in such a way that it is easier for her to do hers (because her work depends in some way on his). If you now fire Alice and bring in Carol, Bob might be angry, for no other reason that she took Alice's place, and will not cooperate to the same extent, making Carol look inferior to Alice despite them being equally good at their job. It might even make Bobs performance look better now that he doesn't invest that extra hour to save Alice 3 hours of work (and in the end, you as their boss 2 hours), convincing you that firing Alice was the correct thing and Carol is just either lazy or unfit to the job while actually all that was going on was a personal affinity between two workers who could work great together.

      Something similar went on between me and a coworker at a former gig of mine where he and I could interface essentially seamlessly. We could take over from each other without much more than what fits on a Post-It as a handoff paper because our workflow was SO similar that we needn't inform the other one over much. We knew, by definition, how "far" the other one was in a project. I have no idea why and I never experienced it before or after, but taking over from him was not unlike picking up an old project of yourself where you simply forgot a few tidbits and had to do a quick glance in the docs to know again what's going on. That isn't something you can plan or fit into a process metric.

      Administration ignores what I like to call the "human factor", and that's my main beef with them. Humans are not machines. They don't work like computers and they are unique, each and every one of them. Everyone is motivated by something else. You cannot motivate me by offering me money, you cannot threaten me with losing my job. Either is simply not important to me. What works with me is offering me an interesting problem or a chance to work with someone I want to work with, that sure gets my interest quickly. But that is me. That motivates me. That won't work with anyone, probably not even with many.

      I could easily ramble on, how management actually works against its own best interest (especially when they punish people reporting their mistakes), but that would probably be a bit offtopic now. What remains is that most managers I met simply don't understand how human nature has a huge impact on their jobs.

      --
      We used to have a Bill of Rights. Now, with the rights gone, all we have left is the bill.
    2. Re:The known effect is ok by synapse7 · · Score: 1

      We have to use vacation time for sick leave, so people are often at work while sick.. Its great. Also, the building I'm in is scheduled to get a surveillance system I imagine for the president to figure out where to be a larger pain in the ass.

    3. Re:The known effect is ok by Rich0 · · Score: 1

      What that thinking absolutely ignores is that Bob likes Alice and will do his job in such a way that it is easier for her to do hers (because her work depends in some way on his).

      Yup. After completing all those courses on how to influence people, I quickly discovered that the training is nearly useless in a company which goes through constant re-organizations and layoffs. People used to do things at work like form internal networks, influence other orgs, and so on. These days nobody bothers with it other than for personal gain, because if you scratch somebody else's back it is nearly guaranteed that when you need them to scratch yours they will be gone. So, people form relationships mainly with the goal of being more mobile so that if they get separated they can find another job. If anything this probably makes employees more prone to spend time at work doing little things to help your competitors out, instead of each other.

      The result of all of this is that everybody does stuff by the book, which results in maximum bureaucracy. Nobody could care less if it hurts the company - everybody just needs to make their own numbers look good or build as much margin into their budgets as they can so that when the next round of cuts come it is less likely to hurt them.

      The irony is that the companies doing all this disruption believe they're doing it to stay more agile. That would be true if they were actually doing different things than they were doing 5 years ago. The reality is that the exact same work is getting done, but all the org charts look different.

    4. Re:The known effect is ok by Opportunist · · Score: 1

      What companies fail to see is that they may play the "hire and fire" game, thinking that they only gain a benefit out of it, but they fail to see that their workers not only see through it but also start to play the same game.

      Your explanation is a very good example of what I noticed during the last couple years. Before the 1990s, people were actually working "for the company". They tried to get the best result for the company they work for, since good work and good profit ensured their jobs. People were used to having one, maybe up to three, different jobs during their lifetime. My dad had his from the moment he entered to retirement, the same job (with a little vertical movement along the way, as was the norm). People stayed in the corporation and climbed the promotion ladder as their former superiors went into retirement.

      That was a very beneficial situation. For everyone, actually. The company had stability in its ranks. It had perfectly trained upper management positions who learned "from the bottom", or at the very least from a lower level where they learned how certain things were done and what's going on on the production floor. These managers knew EXACTLY what was going on in their company. You could not bullshit them because they either were at one time in your boots, or at the very least they once were supervisors of your position. And management could take over seamlessly. Because it was certain that you'd stay there 'til retirement (unless something horrible happens or you try to get away with the contents of the safe or something like that), nobody had a problem to prepare a "handoff" with their prospective successor. You knew a good 5 or even 10 years before you "went" that someone will eventually take over for you. My dad's last year was mostly watching his successor do his (my dad's) job to ensure that he will be doing fine once my dad's in retirement.

      The company still exists. And it's doing fairly well, despite still following that kind of practice. I'd dare say, because it still follows that practice. It's by no means a secret that if you make it in, you WILL stay there 'til retirement (unless you want to get out, of course). As you can imagine, they have no shortage of applications for any kind of job, despite paying considerably below market. But they offer something that nobody else does: Near perfect job security. Even during the past years of economic downturn, they managed to get by with no layoffs due to agreements with the staff that they'll accept lower wages for the time being.

      Can you imagine accepting a cut in your pay from YOUR company? They didn't even think twice, they just accepted. KNOWING, not hoping but KNOWING that they will retain their job and that they will get compensation for these "dry years" once the money flows again. Why? Experience from the past.

      Of course, once you poisoned the trust of your staff by betraying it, you can stick that idea that they'd do more than laugh at you if you asked if they would accept a pay cut for the promise to keep them and compensate them once you can afford it...

      --
      We used to have a Bill of Rights. Now, with the rights gone, all we have left is the bill.
  41. Re:unions are needed before the bathroom break tim by L4t3r4lu5 · · Score: 1

    Nobody will be fired for talking about unions. They will be performance managed out of the position over a period of months.

    The only place where you can't easily be fired is the public sector, and that's why they pay so badly.

    --
    Finally had enough. Come see us over at https://soylentnews.org/
  42. Here's how you can save a TON of money on that by Opportunist · · Score: 1

    It's simple. It's easy. It's absolutely impossible for 99% of the companies out there to implement it.

    Your most sensitive, most accurate and by some margin absolutely cheapest (because it comes with zero additional cost) surveillance and monitoring system you have is your staff. This of course has a few requirements. First and foremost, it would require you to trust your staff more than you trust your 1000-bucks-an-hour consultant who will tell you that this won't fly (mostly because you wouldn't need him at all if you opted for it and he'd lose a very comfortable and easy job that is paid far better than it ever had to be). Second, it requires your staff to trust you (that their input isn't just redirected to /dev/null without delay). And finally it requires you to actually get out of your crystal palace and down onto the ground floor to talk to them.

    If these three requirements are not a problem to you, you're in for a cheap and very rewarding source of information.

    --
    We used to have a Bill of Rights. Now, with the rights gone, all we have left is the bill.
  43. Proofread... by Anonymous Coward · · Score: 0

    "with the promise changing how people work."

  44. Every system needs slack by cascadingstylesheet · · Score: 1

    There's a reason that mechanical engineers don't try to make things fit together "perfectly". Everything needs slack, wiggle room, tolerance. Or it breaks down.

    1. Re:Every system needs slack by Grishnakh · · Score: 1

      Nope. Bad analogy.

      Mechanical engineers don't try to make things fit together perfectly because manufacturing processes aren't that accurate (or, making them more accurate drives up cost greatly). As manufacturing tolerances have gotten more precise with better technology, things do fit together more closely, and extra labor to account for this has been rendered less necessary. Cars used to need extra labor for body panels to fit together properly; now they don't because manufacturing tolerances are so precise.

      The variability of people has nothing to do with manufacturing tolerances.

    2. Re:Every system needs slack by Rich0 · · Score: 1

      Actually, well-fitting parts generally wear less slowly. If a gear starts to turn and it isn't in contact with the next gear, then it accelerates quickly due to being unloaded, until it hits the next gear and then you have what amounts to an inelastic collision, with some of the energy being transferred to the next gear, but some of the energy being used to deform the various parts that just got jolted. If the gear starts to turn and is already in contact with the next gear then it smoothly accelerates up to operating speed without any jolts.

      Any train operator could tell you as much. If you take a mile long train and put the engine on full speed, then you'll have a series of 100 jolts as the slack in each car gets taken up, and ditto if you slam on the brakes (front car is travelling at 10mph, rear car is travelling at 45mph, cars in-between each at a speed somewhere in-between, each car weighs 20 tons, what could go wrong?).

      As the other reply mentioned, the reason there is slop in a design is manufacturing tolerances. It makes a huge difference in product quality and longevity.

      And if every person was exactly the same then applying assembly line logic to cube farms would actually make sense.

  45. Re:unions are needed before the bathroom break tim by PeeAitchPee · · Score: 1

    Yeah . . . no thanks. I don't need anyone negotiating my salary on my behalf. I don't need some deadweight lazy incompetent being promoted ahead of me just because they've been at the company forever. And as a manager, I sure don't need to lose the important ability to fire a worker who just isn't working out. If I don't like my job or my employer, I will simply leave and find a new one. This is technology, not bureaucracy . . . please don't try to ruin it for the rest of us.

  46. What Privacy Concerns? by Anonymous Coward · · Score: 2, Informative

    "Of course, this kind of monitoring raises privacy concerns."

    What privacy concerns would those be? You have no expectation of privacy at work except when on the phone or emailing with your spouse, doctor, lawyer, or other professional where there is a statutory privilege (which may or may not be permitted anyway, depending on employer policy regarding personal use of company resources).

    The company has every right to monitor how its resources are being used. Employees who misuse company resources are committing Honest Services Fraud, which is a Felony.

  47. Why freaking bother? by Anonymous Coward · · Score: 0

    All that managers know how to do is set the dollar amount of the bonus they want for the year and fire people until they can meet that number. Why bother with all this paranoid monitoring? All this data won't affect the outcome of anything.

  48. And...? by Anonymous Coward · · Score: 0

    ""Whether this kind of monitoring is effective or not, it's a concern," ?

    No, it's not. You have a choice - to not work for someplace.

  49. Re:unions are needed before the bathroom break tim by BVis · · Score: 1

    And as a manager, I sure don't need to lose the important ability to fire a worker who just isn't working out.

    Gosh, you might have to *gasp* TRAIN them to be better workers! Can't have that! Much better to toss them out like used toilet paper.

    --
    Never underestimate the power of stupid people in large groups.
  50. Re:I was fired when I discovered the CEO's monitor by Anonymous Coward · · Score: 0

    There's a nonzero risk that at 4:46 everyone competent on the field would know about certain pros and cons of working in that company. Good job, management.

  51. Re:unions are needed before the bathroom break tim by usuallylost · · Score: 2

    Unions are a double edged sword on the positive they do tend to protect against some of this stuff. On the negative they are expensive to maintain and that money comes out of the employee's check every week. Also they tend to rob you of flexibility.

    My brother is a union member and because of that union contract there are some things he simply doesn't have to put up with. On the other hand because of that union contract he can't have alternative work schedules, he can't negotiate different duties with his boss, and in general he has far less flexibility than a non-union employee. My brother gets irritated because the union is dominated by a lot of employees who fear change so he can't get some of the things he wants because the majority votes against it. So realize if you accept the union you are agreeing to basically let your co-workers have a vote on your career decisions because those decisions will be made collectively rather than on an individual basis. Whether this is a good or bad thing is going to depend upon who you are, what industry you are in, whether there are better deals to be had and how likely you are to be able to negotiate one of those deals for yourself. If you are a top 10% employee for example odds are a union is going to be bad for you. If you are more of a midrange employee or someone who isn’t comfortable negotiating for yourself, and will thus never get those available deals, the union may be good for you.

    Another aspect of giving up your own autonomy to gain the protection of a union is that you may be called upon to go on strike. This has happened to my brother twice in his career and both times it was a real hardship as their strike fund doesn't totally replace your paycheck. You also end up picketing when they tell you to even if it is raining in January.

  52. Re:I was fired when I discovered the CEO's monitor by Anonymous Coward · · Score: 0

    No. We're a "work at will" state, so they can fire anyone for any reason at any time. The VP of IS was there for two years prior to my arrival. That they callously tossed the guy out because he became aware of the CEO's little spying operation shows you how much respect the executive gilded class have for their employees.

  53. Re:I was fired when I discovered the CEO's monitor by alexo · · Score: 1

    And the name of that company is...?

  54. Re:I was fired when I discovered the CEO's monitor by Grishnakh · · Score: 1

    You should report this company's behavior on Glassdoor.com, so that prospective employees can know what they're up to. Glassdoor.com allows you to make anonymous reviews of companies, as an employee (or ex-employee), so you don't have to leave your name there.

    A few months ago, I backed out of a job interview based on many reviews I read on Glassdoor.com. The company was Extron Electronics (they have two locations, one in the Bay Area and one in NJ near Princeton). I was lined up for an interview with them for a software engineering position, through a 3rd-party recruiter, but the recruiter mentioned some oddities about this company; I guess they had other candidates back out too. So I got on Glassdoor.com, read the reviews, and found out that this company has strict working hours, reprimands employees for leaving early (regardless of when they arrive), HR drives around the parking lot to see who's hanging out in their cars, and worst of all they have cameras monitoring the bathroom entrances so they can track how long employees spend in the restroom, and reprimand them for taking too long in there. After reading all this, I called up the recruiter and cancelled the interview. I'd rather go on welfare and move to the ghetto than work in such a place. Strangely, after this happened, I got two more calls from the HR lady at Extron (whom many interviewers on Glassdoor.com mentioned specifically as "Iron Lady" or something like that) trying to bypass the recruiter and get me to come in for an interview.

  55. Don't See Any Problem by cstacy · · Score: 1

    By Ford, without monitoring, however else will you sort the Betas from the Deltas?
    Question, though: In the 15 minute forced socialization breaks, do they pass a Loving Cup?

  56. Re:Security Information and Event Management (SIEM by MooseTick · · Score: 1

    "Bill said he was out at lunch with clients for an hour, but the geolocation-software installed into his phone says he was located around a car dealership, and was there for 3 hours."

    That sounds like horrible software if the managers don't know to take it with a grain of salt. GPS isn't accurate down to the foot, and there are restaurants located beside car dealerships. Plus, he could have dropped his car off for service, left his phone in his car, and gone to lunch wtih clients.

  57. Re:unions are needed before the bathroom break tim by Ol+Olsoc · · Score: 2

    Yeah . . . no thanks. I don't need anyone negotiating my salary on my behalf. I don't need some deadweight lazy incompetent being promoted ahead of me just because they've been at the company forever. And as a manager, I sure don't need to lose the important ability to fire a worker who just isn't working out. If I don't like my job or my employer, I will simply leave and find a new one. This is technology, not bureaucracy . . . please don't try to ruin it for the rest of us.

    Oh yes, teh evilz of the unions.

    Tell you what. Go back to a 12 hour six day work week, give back your sick leave, healthcare and vacation.

    You won't though will ya? Because while you hate the unionz, and the lazy commies and n'er do wells that they are, you don't have the fortitude to give back anything they've ever done for you? Any union hater of any ethics at all would never ever take advantage of tainted acquisitions.

    Hypocrite.

    --
    The shepherds did so well protecting the flock that the sheep no longer believed that wolves existed.
  58. yawn by Anonymous Coward · · Score: 0

    Blah blah, at the small price of losing all privacy, we can now learn obvious things like,
    if we don't treat people like slaves and give them a bit free time to socialize they work better.
    Shocking!

  59. Re:unions are needed before the bathroom break tim by Anonymous Coward · · Score: 0

    i'd say kindergarten is needed.

    for you.

    to learn basic writing.

    skills.

  60. Surveillance in toilets, next new thing by lsatenstein · · Score: 1

    Surveillance is ok if it is to prevent theft of material goods. Sometimes, when I worked, my brain ran dry of new ideas to solve some problems. I turned to distractions such as joke websites, or Slashdot, and perhaps a short time later, ideas came to mind.

    If I need a quiet place to use the cell, in a business where all exits / entrances are badge monitored, I would use the toilet or the shipping dock, or the company cafeteria (which was also under in-security access..

    If you company is that worried, are they working for the NSA? Are you working in a munitions plant or a germ warfare company? Its time to get out from those employers

    --
    Leslie Satenstein Montreal Quebec Canada
  61. Re:I was fired when I discovered the CEO's monitor by redlemming · · Score: 2

    No. We're a "work at will" state, so they can fire anyone for any reason at any time.

    This kind of thing is why James Madison added the 9th Amendment to the Bill of Rights, and didn't restrict it to just limiting Congress (unlike, for example, the 1st Amendment).

    The 9th Amendment is there to provide a mechanism to allow people to assert rights against state and local governments as well as against the federal government, and to have those rights supersede the state and local law. In joining the union, the states are bound by this, and local governments come along with state government.

    Madison knew from his own legal experience that state governments would attempt to violate fundamental rights. He went to bat for the Methodists against the state of Virginia attempting -- in violation of its own Bill of Rights -- to force them to pay to support the Anglican church. He won (and this victory would later pave the way to getting him elected to Congress in the predominantly Methodist districts his home was located near, in spite of massive gerrymandering by senior Virginia state officials intended to keep him out of Congress).

    In this case, one could assert a right to not, in general, be spied upon by one's employer. Such a right respects basic human dignity, and thus can be considered a fundamental right. It is part of the right to privacy.

    In some circumstances, infringement of this right could be justified (all rights have limits), but the circumstances under which this could be done would have to be carefully worked out (not just with respect to when surveillance could happen, but what could be done with the data). If private entities can arbitrarily violate fundamental rights, then they can become a tool for government to violate fundamental rights, and thus the protection of these rights against government necessarily involves limiting many private entities as well.

    Here, as is so often the case, the challenge in fighting this kind of thing is not in defining right and wrong (the company was clearly in the wrong, if the facts described are correct), but in getting the legal profession to remember that they swore oaths to uphold the Bill of Rights, and act appropriately.

  62. Re:unions are needed before the bathroom break tim by TheGratefulNet · · Score: 1

    thank you. thank you for calling out that idiot.

    I GOT MINE, FARK YOU. that's his attitude.

    and you know what? I bet that he's a young-un. full of self pride and a know-it-all. he has a good job, he's groomed and he thinks highly of himself. he thinks his job is secure.

    I know this very well. I was like that when I was a 20something and even 30something.

    I'm now a 50something and I know better. I KNOW we need help negotiating fair wages and benefits. in fact, I'm now forced to be a contractor for the first 6mos (of almost every job I end up taking) and that means the company gets to avoid paying what they used to - healthcare, vacation, sick time. I am now forced to foot the bill for those during the first 6mos. then, MAYBE, I get converted to fulltime. maybe.

    the only good thing about that guy is: he'll soon learn. when he's a greyhair he'll find out he's a 2nd or 3rd class citizen and he'll be forced to be a contractor like I am, forced to come in sick since he can't afford to lose an 8 hour pay day. he'll sing a different tune.

    but right now, he's arrogant as fucking hell. and too young to know how stupid he really is.

    he'll get his. maybe 10 or 20 yrs but he'll get his. I know this for a fact.

    --

    --
    "It is now safe to switch off your computer."
  63. Re:unions are needed before the bathroom break tim by Ol+Olsoc · · Score: 1

    thank you. thank you for calling out that idiot.

    I GOT MINE, FARK YOU. that's his attitude..

    Union haters are like AntiVaxxers.

    "Why should people get vaccinations? No one gets those diseases any more!"

    --
    The shepherds did so well protecting the flock that the sheep no longer believed that wolves existed.