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Netflix Reduces Physical-Disc Processing, Keeps Prices the Same

Nom du Keyboard writes: After seeing a drop in my DVD service from Netflix I got a customer service representative tonight to confirm that Netflix has ceased processing DVD returns on Saturdays nationwide. And that they did this without notifying their customers, or reducing prices to compensate for the reduced service. Given that the DVD selection still far outstrips their streaming selection, this may be news to others like myself who don't find streaming an adequate replacement for plastic discs. My experience up until recently, unlike Netflix's promise of a 1-3 day turnaround at their end which gives them lots of wiggle room to degrade service even further, had been of mailing in a DVD on day one, having them receive it and mail out my next selection on day two, and receiving it on day three. Now with them only working 5 days and many U.S. Post Office holidays, they're still getting the same money for significantly less. The Netflix shipping FAQ confirms the change, and a spokesperson said, "Saturdays have been low volume ship days for us."

354 comments

  1. Time will tell by Mr+D+from+63 · · Score: 4, Insightful

    Time will tell, if customers really care.

    1. Re:Time will tell by bobbied · · Score: 2, Interesting

      I'm a customer... I don't care.. I'm getting ready to stop the mail side of my subscription anyway.

      --
      "File to fit, pound to insert, paint to match" - Aircraft Maintenance 101
    2. Re:Time will tell by Jaysyn · · Score: 3, Funny

      I had forgotten NetFlix still mailed DVDs.

      --
      There is a war going on for your mind.
    3. Re:Time will tell by CauseBy · · Score: 2

      Of course. For anyone who watches even a medium amount of TV shows, Netflix is probably a pretty good deal. For me, I watch a very small amount and the value stopped being "worth it" a couple years ago when their streaming selection dried up. Forget any major Hollywood movies, I couldn't even get my favorite genre of documentaries anymore. My family at that time switched back from streaming to DVDs, and then the DVD selection got a little thin too. Items I'd put on my Queue were removed without warning and I couldn't find the titles in the library anymore. It seemed to me like the trend line was going to zero content, and even if it never got to zero it was already too low for me.

      What is an hour of TV "worth" to me? Probably ten or twenty cents. I could justify double that, or even triple, but I wasn't even watching that much. I dropped Netflix. Since then the headlines have been pretty negative.

      The only TV I'm very interested in is Daily Show, Colbert Report, NFL football, and the local news. Now Colbert is going away, I can watch Daily online, and we bought an antenna for football. I don't watch the news, it's too much hassle.

      Netflix isn't expensive in absolute terms. Pay for it if it's worth the money to you. If not, don't pay.

    4. Re:Time will tell by aaron4801 · · Score: 5, Insightful

      I see so much bitching over Netflix' lack of selection/declining service/raising prices, that it makes me wonder who is forcing all these people to be a subscriber? Don't like it, don't pay for it. 99% of Netflix' problems are due to the licensing fees by the movie studios. Don't blame the messenger.

    5. Re:Time will tell by Anonymous Coward · · Score: 1

      Congratulations?

    6. Re:Time will tell by fropenn · · Score: 0

      I've never had a disc processed on a Saturday. Frankly, I didn't think they even did this. So yes, I am now outraged that I no longer have access to a feature that I've never used!

    7. Re:Time will tell by Aryden · · Score: 1

      Use Hulu plus

    8. Re: Time will tell by Anonymous Coward · · Score: 0

      What kind of warning would you like that they are removing something from your queue?

    9. Re:Time will tell by SydShamino · · Score: 3, Interesting

      Yeah, I'm about to cancel as well. What's left on my list isn't awesome, and I can get a lot from the local libraries if I care that much.

      --
      It doesn't hurt to be nice.
    10. Re:Time will tell by CastrTroy · · Score: 1

      As long as the other VOD (Video On Demand) services continue to charge $1.99 an episode or $4.99 for movie rentals, Netflix will continue to be a good value for my money. As long as my family watches about 2 or 3 things as week, it ends up being cheaper than doing the same vs other services. I think that the problem is exactly as you state. charge me 25 cents an hour for watching stuff, and I would gladly pay. Instead, they make it way too expensive. Currently, Netflix is the only service available that you can get down to this price, as long as you watch enough TV.

      --

      Anthropic principle: We see the universe the way it is because if it were different we would not be here to see it.
    11. Re:Time will tell by Anonymous Coward · · Score: 0

      I keep seeing people bitching about the lack of selection on the streaming service, yet my queue continues to grow faster than I can watch these titles. This ain't all major Hollywood stuff either.

    12. Re:Time will tell by Belial6 · · Score: 4, Insightful

      People are bitching because they are seeing a company that offered a good service for a good price, drive themselves into the ground. Since there is no direct replacement, this impacts them in a negative way. It is similar to complaining that your neighbor has a broken down car without wheels parked on his lawn. You recognize that it is his property, and there isn't anything you can do about it, but that doesn't mean your complaints lack merit.

      You are right that licensing fees by the studios are a major cause of this problem, but those problems only apply to streaming. In the US, you can rent any disc you legally own. Netflix is creating their own problem by trying to move to a streaming only business plan. Somehow they havent seem to have figured out that those licensing problems are only going to get worse without the ability to fall back to DVD rentals.

    13. Re:Time will tell by lgw · · Score: 1

      The advertisement for Hulu plus will resume after this commercial break. Stay tuned afterwards for our Best of Commercials Spectacular, we're sure you'll love it.

      --
      Socialism: a lie told by totalitarians and believed by fools.
    14. Re:Time will tell by lgw · · Score: 1

      If there were an alternative to Netflix for disc shipment, I'd switch today. I might pay double, certainly 50% more, for the breadth of selection Netflix once had, if catalog growth continued, stuff got upgraded to BluRay, and so on.

      But there's no such animal. Kids these days are all about streaming. Netflix's model of "delayed gratification" for TV watching was a miracle in the first place. I'm amazed it's lasted as long as it has.

      --
      Socialism: a lie told by totalitarians and believed by fools.
    15. Re: Time will tell by omnichad · · Score: 1

      How about keeping it on the queue, but listed at the bottom under "Saved Titles" - just like the movies that haven't come out on DVD yet.

    16. Re:Time will tell by HeckRuler · · Score: 0

      People are bitching because they are seeing a company that was taking advantage of new technology under the radar suddenly getting fought tooth and nail by the established old guard.

      You are right that licensing fees by the studios are a major cause of this problem, but those problems only apply to the company paying those fees and all services that company offers.

      And just like the established old guard needs to adapt to a brave new world of changing technology, so too do the customers that were riding the wave of first-adopter-perks. The political landscape of the industry has changed. Sucks for anyone that liked the old ways of doing things. Sometimes the beaver population is just no longer there. To be a real dick about it: Nobody moved your cheese, the cheese is simply no longer there.

    17. Re:Time will tell by wiredlogic · · Score: 1

      There's also the little matter that the CEO made many public statements about the disc side of the business remaining strongly supported. Then two years later they tried to dump it.

      --
      I am becoming gerund, destroyer of verbs.
    18. Re:Time will tell by Belial6 · · Score: 1

      The DVD rental business did not fly under the radar. Nothing has changed in that landscape except that Netflix successfully crushed it's major rival. The old guard isn't fighting Netflix on the DVD front. There are no licensing fee problems associated with DVD rental. That is strictly a streaming problem.

      If you are talking about the Netflix streaming service flying under the radar and now being fought, I would say that they were never under the radar, and it isn't that they are being fought harder. I would say that they are beating their heads against the wall thinking that the wall is just going to not be there the next time they slam their face forward. Streaming has never been a solution that competed directly against DVD rentals. Netflix keeps hoping that it will be, but it hasn't yet materialized, and given our copyright system, it isn't likely to ever materialize.

      The reason your cheese is simply no longer there is that Netflix decided to throw out the good cheese because they want you to eat the much cooler cheese that it turns out exist.

    19. Re:Time will tell by Belial6 · · Score: 1

      Ooops...

      turns out DOESN'T exist.

    20. Re:Time will tell by synic6 · · Score: 1

      Check out 3D-blurayrental.com. They have 2D & 3D movies plus video games. You can rent the titles individually or get a subscription plan. I really appreciate that they have the commercial releases with all of the extras and audio formats versus the crippled 'rental' versions from Netflix. They also don't have the wait period so they get the movies the day of the release. I have noticed they also stock old movies that are just now coming to BluRay, the ones Netflix won't touch. Since Netflix has altered their delivery times from next day to several days, the wait time for me is the same between the two. The only negative I can find about 3D blurayrental is they don't have a queue system at this time.

    21. Re:Time will tell by Mr.+Slippery · · Score: 1

      To be a real dick about it: Nobody moved your cheese, the cheese is simply no longer there.

      Cheese, to extend the metaphor, does not simply disappear. If it's no longer there, someone moved it.

      Fortunately, there's no shortage of free cheese in the form of torrents. The more the copyright cartel tightens its grip, the more content will slip through its fingers.

      --
      Tom Swiss | the infamous tms | my blog
      You cannot wash away blood with blood
    22. Re:Time will tell by CauseBy · · Score: 1

      I try not to watch TV with commercials except in rare circumstances, like NFL football, where I can't avoid it and I really want to watch the show.

      I especially don't pay to watch TV with commercials. That makes me feel like a chump. I understand ad-supported content but if I pay for user-supported content then I expect there to be no ads.

      Last I checked, Hulu Plus still had ads. Is that still true? If so I guess I'm not interested. Also Hulu is mostly current-run TV shows, right? Those aren't very interesting to me, unless they add football and local news.

    23. Re: Time will tell by CauseBy · · Score: 1

      What I'd really want is an explicit notice: "You had [Title] in your Queue. We're sorry, but due to licensing contract changes we no longer carry that title." Then at least I could be reminded to go download it from a torrent or something. Also nice would have been a warning: "[Title] will not be available for streaming after [date]. Watch it now before it's too late!"

    24. Re:Time will tell by CauseBy · · Score: 1

      Yes exactly. I found that I wasn't even watching enough Netflix to get it cheaper than $2 and episode! I was way down at the low end of Netflix usage. The two factors for Netflix value are availability of titles you want to watch, and the cost-per-time of what you actually watch. I got squeezed out by both factors but most subscribers probably watch more than I ever did and watch popular shows that I never wanted to watch. For them, $10 can be a super great bargain.

    25. Re: Time will tell by rpstrong · · Score: 1

      Also nice would have been a warning: "[Title] will not be available for streaming after [date]. Watch it now before it's too late!"

      Check the "Notes" column in your streaming list. Titles slated for deletion will say "Available till mm/dd/yy" in that column.

      I'd love an option to receive an automated email when such notifications get added. (Which I suggested to them).

    26. Re:Time will tell by Lord+Lemur · · Score: 1

      But they have seen it. That's why they started creating their own content. They aren't going to be able to buy all the IP out there, and they can't lease what isn't up for grabs. However, if they can get into quality content generation, they have cost savings from vertical integration, and enough of a unique draw that they can put up with any IP owner that would deny access to their content. Granted, they aren't very prolific yet. They described it as being the HBO of the Internet before HBO can be the HBO of Internet.

    27. Re:Time will tell by Aryden · · Score: 1

      It really depends, some programming I watch (Daily show, Colbert Report, Castle) rarely has commercials or they have this option to watch and extended commercial first and then no commercials for that episode during the show. I agree, it's annoying. I'd rather not have to see commercials for user supported tv, but HULU is owned by the big baddies of the media industry so it's inevitable.

    28. Re: Time will tell by CauseBy · · Score: 1

      (Thank you for responding. It's too late for me because I'm not a customer anymore, but others may be edified by your tip.)

    29. Re:Time will tell by CauseBy · · Score: 1

      "HULU is owned by the big baddies of the media industry so it's inevitable."

      I've never figured out why those big daddies refuse to sell their shows to me, instead of sell me to their advertisers. I don't think it's the money, because consumers like me are begging them to take our money but they refuse; I think it's actually a pro-advertising corporate ideology.

      The options left for people like me are to 'cheat' and download unauthorized content (torrents), or to just not watch the shows. I do a little of both, mostly the latter, and that's too bad because I know I miss out on some shows I'd like. I only bother to torrent stuff that I've heard overwhelming recommendations for.

      Alas, it's nice to have the luxury of considering this to be a problem in my life.

    30. Re:Time will tell by Aryden · · Score: 1

      It is sad, the bill that was in the senate from Mccain to force cable providers to offer shows/stations al a carte died.

    31. Re:Time will tell by Samizdata · · Score: 1

      Or having to illegally buy a bundle to get a channel that is contractually al a carte. (Found that out a few years ago about Cartoon Network and Insight Cable.)

      --
      It's not the years, honey, it's the mileage. - Colonel Henry Walton Jones, Jr., Ph.D.
  2. Alternate view by NewWorldDan · · Score: 5, Insightful

    Alternately, you could claim that they cut Saturday processing instead of raising prices. I'm hardly outraged about this.

    1. Re:Alternate view by Anonymous Coward · · Score: 0

      There's no inflation as long as you can substitute a 3 oz hamburger patty for a 4 oz filet mignon instead of raising prices.

    2. Re:Alternate view by Sarten-X · · Score: 4, Insightful

      This is Slashdot. We'll take any excuse we can to get outraged.

      --
      You do not have a moral or legal right to do absolutely anything you want.
    3. Re:Alternate view by Anonymous Coward · · Score: 1

      What the fuck are you talking about? We have inflation every single year, I think there's only been a couple years out of the last several decades where there was modest deflation. It's that way by design, the Federal Reserve prints enough money to ensure that there's never any risk of short term deflation.

      In other words, any money that isn't spent or invested in stocks is getting less and less valuable every day.

    4. Re:Alternate view by Anonymous Coward · · Score: 0

      Who cares whether or not the economy as a whole is inflationary? Copyright holders and ISPs are putting the bite on Netflix more and more.

    5. Re:Alternate view by H0p313ss · · Score: 5, Funny

      This is Slashdot. We'll take any excuse we can to get outraged.

      I am highly offended by your outrageous comment!

      --
      XML is a known as a key material required to create SMD: Software of Mass Destruction
    6. Re:Alternate view by Mr+D+from+63 · · Score: 3, Informative

      You could say that if we lived in an inflationary economy. Since we don't, that explanation doesn't hold water.

      You could say that if there were no inflation, but since there is, that response doesn't hold water.

      On top of that, they got those fast lane fees to cover.

    7. Re:Alternate view by 31415926535897 · · Score: 1

      I just saw over the wire that they announced a $1/month subscription increase. It was discussed during their earning conference call last night, so it looks like they're cutting service and raising prices.

    8. Re:Alternate view by Warhawke · · Score: 1

      That makes absolutely no sense whatsoever. Do you work for Comcast, by chance? Do you know how many evil corporations would kill to have customers like you? "Sure, they may have killed a significant chunk of their service that they already provided at a certain price threshold, but at least their prices didn't go up!" It's not bad customer service, it's just "not raising the price!"

    9. Re:Alternate view by CrankyFool · · Score: 2

      Netflix raised prices back in May; existing customers are grandfathered in for a while (when prices went up in Ireland, customers were grandfathered for two years). More at http://www.buzzfeed.com/matthe...

      Given that this was done in Q2, and the earnings call was about Q2, I believe Reed was talking about that particular raise (which, again, happened two months ago), not a new raise. There's no new raise.

      (I work at Netflix, but I just play with computers).

    10. Re:Alternate view by Anonymous Coward · · Score: 0

      I take offense at you taking offense at that other guy's outrageous remark!

    11. Re:Alternate view by Crashmarik · · Score: 1

      Your attitude is plainly offensive
      I am outraged.

    12. Re:Alternate view by Anonymous Coward · · Score: 0

      Also, that price increase was for streaming. I'm not aware of any price increase for DVD-by-mail service.

    13. Re:Alternate view by mattwarden · · Score: 1

      Correct. This is called stealth price inflation.

      This guy is so bothered by this, he came to slashdot and wrote up a story? Who cares. If you want to have the same experience, supplement with a redbox once every two months when you would actually be affected by this policy change. What is that, 50 cents per month more?

      If you love physical disc netflix so much, why wouldn't you be supportive of this move that clearly makes physical disc processing viable for another x months? People who whine like this do not have top-of-mind that services you enjoy are provided by companies whose entire purpose is to be profitable, and as soon as a service offering you like results in less profit relative to alternatives requiring the same resources, your service offering goes away.

    14. Re:Alternate view by nytes · · Score: 1

      I am apathetic to your outrage.

      Am I doin' it right?

      --
      -- I have monkeys in my pants.
    15. Re:Alternate view by Your.Master · · Score: 1

      You think that Comcast employees are especially likely to defend Netflix?

      Prices rise all the time; the main countervailing forces are technological progress, economies of scale, and occasionally breaking oligarchies.

      Physical disc Netflix is a declining business, so they are actually losing economies of scale. There's no great technological progress in physical disc delivery, nor is there a breaking of oligarchies. Thus, you would *expect* prices to rise faster than inflation, barring a service decrease.

    16. Re:Alternate view by Anonymous Coward · · Score: 0

      You Sir, are an ass.
      This is obviously Bush/Obama's fault.
      I'm outraged

    17. Re:Alternate view by H0p313ss · · Score: 1

      I am apathetic to your outrage.

      Your pathetic apathy sickens me!

      Am I doin' it right?

      No... not really...

      --
      XML is a known as a key material required to create SMD: Software of Mass Destruction
    18. Re:Alternate view by tompaulco · · Score: 1

      This is how we manage to increase inflation while keeping the CPI from growing out of control. A "case" of soda still only costs $7 (didn't it used to cost $5), but now there is only 20 cans in a case in stead of 24. But, no, the price didn't go up, so no inflation. A box of crackers is now 8 ounces instead of 12, but it's the same price, so no inflation. On the other side of the coin, you have added features that you don't really want or care about, but can't get the product without. A new car costs twice as much as it did 8 years ago, but it has so many nifty new features and safety mechanisms that you don't really need or want and that make the car weigh more and use more gas. So that is not considered inflation either.
      It's all a big lie. In real terms, the price of everything is going up 10 to 15% or more per year, but salaries are remaining stagnant. This can't go on forever.

      --
      If you are not allowed to question your government then the government has answered your question.
    19. Re:Alternate view by CauseBy · · Score: 1

      "Who cares whether or not the economy as a whole is inflationary?"

      Uh... me, I guess, since it's an essential dimension of the topic at hand.

      "Copyright holders and ISPs are putting the bite on Netflix more and more."

      Fuck them. I don't give a fuck if Johnny Megabucks wants a fourth mansion. If Netflix has to choose between my preferences and the preferences of Mr. Megabucks, then obviously I want Netflix to choose mine (that is the nature of preferences, after all). I don't blame them when they don't, but I did drop their service when they didn't.

    20. Re:Alternate view by CauseBy · · Score: 1

      We have inflation between zero and one percent. If Netflix raises its prices between zero and one percent per year, then we could correlate inflation to the cost of Netflix. On the other hand, if they double their price (relative to their service) over a couple years, then that is obviously uncorrelated to inflation.

    21. Re:Alternate view by Samizdata · · Score: 1

      Well, we all love that Netflix is fighting for net neutrality and know they are getting screwed over by some major ISPs, so where's the money to deal with that to come from?

      --
      It's not the years, honey, it's the mileage. - Colonel Henry Walton Jones, Jr., Ph.D.
  3. slashdot worthy? by Anonymous Coward · · Score: 1

    So slashdot has officially just become a general complaint department then?

    While I'd also probably be pissed at this, I'd also have to check the agreement and there I'd more than likely find NO GUARANTEE of the turnaround times this fellow is complaining about.

    1. Re:slashdot worthy? by ruir · · Score: 1

      Better yet, I would prefer to have a ticking box to not see complaint and rant articles than blocking out advertisement...adblock works wonder for the later, but not the former, which is far more annoying.

    2. Re:slashdot worthy? by Anonymous Coward · · Score: 0

      I'd also have to check the agreement ....

      Um, you mean those Terms and Conditions that every service has where there is always a clause that states "we reserve the right to change these terms at any time"?

      Personally, I think every business that has that clause is unethical.

      And with everyone having their terms loaded with hyperlinks to other legal documents that have their own hyperlinks to legal sub documents, these people are burying their customers with a burden that a normal person cannot handle.

      Here's what I do: if it is more than a page, I either just close it and walk away, or in the case of NetFlix, cancel my account. Or in he case of Apple - fuckers, I already bought the fucking thing (Mini) and THEN they change shit - ALL the time?! Well fuck them. I IGNORE their terms and they can fucking TRY to sue me - and it will be wonderful to have a PUBLIC RECORD of their assholishness!

      Easy.

      Treat me right, I am your customer and I will follow your idiotic terms.

      Make me work with all those legal docs, then well, I really do not need you.

      See?

      You know, businesses are getting more and more abusive and obnoxious towards us consumers and they just have bullshit excuses.

    3. Re:slashdot worthy? by Austerity+Empowers · · Score: 1

      Unifying a base of users is always a good way of forcing change. Otherwise it's just one guy versus a big company. Lots of people on /. use netflix, or at least used to use it when it was still a trendy tech-type company thumbing its nose at The Man. Things have changed in the past ten years, but it is still a useful service for all the wrong reasons (i.e. it's best product has no real "net" in it).

      I personally found this to be one of the few useful stories posted today.

    4. Re:slashdot worthy? by wonkey_monkey · · Score: 1

      I came in here for an argument!

      --
      systemd is Roko's Basilisk.
  4. I doubt most people care by 93+Escort+Wagon · · Score: 5, Interesting

    Most of the Netflix subscribers I know (including myself) are paying that monthly fee mainly for the privilege of having that red mailer sit on the shelf next to the TV and gather dust.

    In any case, I doubt the typical Netflix subscriber will think this change impacts them in any significant way.

    --
    #DeleteChrome
    1. Re:I doubt most people care by Anonymous Coward · · Score: 0

      I get one, or at most two, movies from Netflix every month. It's really not a good deal for me. One of these days I'm going to drop it entirely. I don't have any problem with the service (with or without Saturday turnaround), I just don't watch enough movies to justify it.

    2. Re:I doubt most people care by CauseBy · · Score: 3, Insightful

      It's weird that you haven't dropped it yet, if you've already come to that conclusion. It sounds like you are like me -- a person who doesn't watch enough TV to justify even the relatively low cost of Netflix. You may also find that, like me, you don't miss it when it's gone.

      For anyone who loves TV and watches a bunch of it, Netflix is probably still a pretty good value, with or without Saturday processing.

    3. Re:I doubt most people care by praxis · · Score: 4, Insightful

      I get one, or at most two, movies from Netflix every month. It's really not a good deal for me. One of these days I'm going to drop it entirely. I don't have any problem with the service (with or without Saturday turnaround), I just don't watch enough movies to justify it.

      It's $8 a month for those two movies. That's $4 a movie. How much did blockbuster charge? How much more time was it to go to blockbuster and back home? It seems we keep wanting more and more for our dollar. Most of the time we get it, but then later when we fall a little short of more and more we're annoyed. Goes to show that you give someone a much better value and they adapt and take it for granted, then reduce their value by a little bit and it's the sky falling. (That last comment was more about the OP, not you specifically--it was your invocation of 2 movies a month being a bad deal that got me to comment in the first place.)

    4. Re:I doubt most people care by jandrese · · Score: 1

      I have a 2 disk at a time plan with Netflix. I have my own queue and my wife has one. I run through about a disk a week, sometimes two. My wife has had the same disk for a couple of months now. It really depends what movie you have. If I get some light comedy I'll pop it in whenever and return it in a day or two. If I get some Kurosawa film I need to hunker down and pay attention so it can sit for several days before I watch it. It's a lot more commitment.

      There is no way I'm going to drop the DVD plan unless it goes totally to crap. Selection wise there is just no comparison. For me the streaming is a sideshow until there is some sort of compulsory licensing system for video like we have for music. The current law gives too much power to rightsholders to ever have a good streaming service. It's a fundamental problem with the way the laws are set up.

      --

      I read the internet for the articles.
    5. Re:I doubt most people care by tepples · · Score: 1

      How much more time was it to go to blockbuster and back home?

      The locally-owned video store I used to go to was 25 minutes away from my home on foot or 7 minutes away during bicycle season. It's been replaced by a Redbox machine. So depending on the weather, it could be 50 minutes round trip.

    6. Re:I doubt most people care by freeze128 · · Score: 1

      Well, then send that mailer in! I have had 3 discs at the top of my queue labelled as "Very long wait" for TWO YEARS because of people like you and people you know.

    7. Re:I doubt most people care by Anonymous Coward · · Score: 0

      You'll receive fewer movies this way. Netflix makes more.

    8. Re:I doubt most people care by alen · · Score: 1

      one movie a month, dump netflix and rent via itunes or vudu once a month

    9. Re:I doubt most people care by CastrTroy · · Score: 1

      There used to be a corner store across the street from my house that would rent a VHS tape for $2, or 3 for $5, which was great for a rainy day. One video rental shop in my town had a deal where you could get 7 movies for 7 nights for $7. Currently, There's a grocery store by my house that rents out movies for $2, or there's another store with a RedBox that rents Movies for $1 a night. Still a more expensive than Netflix if you do enough volume, but not bad if you're just rending the odd movie. I never understood how Blockbuster got so popular with such high prices. There was always cheaper options.

      --

      Anthropic principle: We see the universe the way it is because if it were different we would not be here to see it.
    10. Re:I doubt most people care by 93+Escort+Wagon · · Score: 1

      Maybe Netflix should change that "very long wait" to a Google map with a pointer at my home and the caption "your disc is currently here".

      --
      #DeleteChrome
    11. Re:I doubt most people care by Anonymous Coward · · Score: 0

      As a guess (in no particular order):

      Branding-
      People see a blockbuster sign and think "hey maybe I'll rent a movie". They see a hole in teh wall local video store and think "looks sketchy".

      Selection-
      Blockbusters typically got several copies of new releases. Your typical mom and pop rental is more likely to have one copy (that has been due back for a week but the guy who rented it isn't returning their calls). Also Blockbuster usually has a passable selection of "classics" and other older movies whereas your video rack at the grocery store is generally only new releases.

    12. Re:I doubt most people care by Razed+By+TV · · Score: 2, Insightful

      Sure, it's only $8. But by that logic, everybody should just have Netflix whether they use it or not. GP likely has other things competing for his attention, probably including cable tv, at which point its a reasonable question of how much is too much.
      There is a point at which media competing for your attention reaches saturation. After that, you can keep buying into services, but the time you spend on any one goes down and the overall value is diluted (unless you have some specific need from each service).

    13. Re:I doubt most people care by praxis · · Score: 1

      Of course everyone should evaluate their value, but not long ago $8 for two movies a month was a very good deal where people were willing to pay that and pay for gas and drive and stand in line and browse a cacophonous store. Today $8 for two movies a month is seen as a bad deal.

      That's all I was saying. I wouldn't pay $8 for two movies a month because their selection is limited, but I would if they had movies I liked.

    14. Re:I doubt most people care by Belial6 · · Score: 1

      We watch a huge amount of television in my home. Netflix DVDs crossed the threshold for value a while back. I kept it longer than I should have hoping that they would turn around, but as time went on, it got worse and worse. It wasn't the turn around time that killed it for me. It was the selection. I had movies that say in my queue for over a year. More and more movies started showing up in the 'Save' queue instead of the rental queue. It seemed like they were buying a few of the new blockbuster movies (basically the same movies available from Redbox) and letting the rest of their library disappear through attrition.

    15. Re:I doubt most people care by Belial6 · · Score: 1

      I'm still surprised that we are not seeing the remaining mom and pop video stores go to a 'club' subscription pricing model like Netflix. Now that Netflix no longer keeps every movie ever made available, the local store can now compete on selection. If I have one of their movies out, it should matter to them if that movie keeps changing. And, a guaranteed amount of rental has to average out better than what they are doing now.

    16. Re:I doubt most people care by sootman · · Score: 1

      If you rent less than a movie a week (and if you can get by with a small catalog of current-ish releases), Redbox is pretty economical at $1.29 per DVD per day. You can't leave it sitting around your house for days at a time, but then you don't really need to because you get the movie when you want to see it (as opposed to requesting it on the site a day or two in advance) and then return it the next time you're out. There are redboxes everywhere in my area so getting to one isn't a big deal. In the 2 or 3 years years I've been using redbox, there have literally only been 2 or 3 times where I had to make a special trip to drop off a movie on time. Usually, I leave the house at some point during a day, and if I do, there's a redbox either where I'm going or on the way. (On the borders of my subdivision, there are redboxes at the Walgreens stores on the NW and SE corners, and one at the 7-11 on the NE corner. There's nothing on the SW corner, but I rarely go that way, and if I do, it's 1 mile to the next redbox.) My usual process is to get something on the way home from work and then drop it off when I go out the next day.

      One thing in Redbox's favor is that the window between "hey, I want to see that" and having the movie in your hand can be just a matter of minutes. And if you do that, say, twice a month, that's $33/year instead of $96/year. So for small users -- like me -- it's actually faster and cheaper. (Plus they send codes by email or text for either a free rental, rent-one-get-one-free, or $.75 off a rental, about once every 3 weeks. I used redbox about once a month when I first signed up and I just rented when I had codes and I only paid for about 2 movies the first 6 months. Once I got used to using it, I started renting a little more.)

      --
      Dear Slashdot: next time you want to mess with the site, add a rich-text editor for comments.
    17. Re:I doubt most people care by Anonymous Coward · · Score: 0

      I have been a happy Netflix customer for 9 years; and I have both streaming and mail delivery all that time.
      For all this time there wasn't even a single case that I got let down or disappointed by them.

      On average I can watch at least 12 discs per month; and as much streaming as I can physically endure.
      They have deep catalog so I can watch any variety of movies. Also no advertisements! It is like DVR without paying the lease fees; nor other silly fees for renting proprietary equipment. Relatively easy to discover new shows to watch. Did I mention no advertisements!

      To me for what they offer it is dirt cheap.

      Also the fact is that they did that change 3 months ago and people are just now noticing is telling it all.

    18. Re:I doubt most people care by CauseBy · · Score: 1

      Yep, agreed, I experienced the same thing. Items in my Queue would move to my Saved and then would just disappear. Many titled went straight to Saved. Most of the value proposition for Netflix was long-tail availability, right? Weird titles that they only needed one or two copies of, that they could pass around the whole country -- but it seemed to me like the long tail disappeared. Streaming selection was even worse, so I just dropped the service.

  5. Terrible streaming movie list by Anonymous Coward · · Score: 1

    The streaming service from Netflix has at terrible list of movies. Ok for TV and their series.

    There aren't enough movies worth watching anyway I suppose...

    1. Re:Terrible streaming movie list by praxis · · Score: 1

      There were probably 20-30 movies at this year's Seattle International Film Festival I could see myself watching over the year. Trouble is, they're not available at Netflix, or Hulu. There's plenty out there worth watching but most media companies cater to the lowest-common-denominator customer.

    2. Re:Terrible streaming movie list by Anonymous Coward · · Score: 0

      There were probably 20-30 movies at this year's Seattle International Film Festival I could see myself watching over the year. Trouble is, they're not available at Netflix, or Hulu. There's plenty out there worth watching but most media companies cater to the lowest-common-denominator customer.

      Did you check Pirate Bay? Their prices are better too.

    3. Re:Terrible streaming movie list by alen · · Score: 2

      OMG, people want to get paid for their work

    4. Re:Terrible streaming movie list by praxis · · Score: 1

      OMG, people want to get paid for their work

      Yes, they do. They should be paid for their work. There's a market opportunity to stream quality films to people for reasonable rates that's untapped. Having a service that solely catered to that market probably wouldn't support itself due to infrastructure costs but it's an area where on of the existing companies could expand and increase their market share. I wish they would.

    5. Re:Terrible streaming movie list by DocSavage64109 · · Score: 1

      It depends on what you like, but Netflix streaming has all kinds of cool foreign films -- especially from Asia.

    6. Re:Terrible streaming movie list by HornWumpus · · Score: 1

      I bet 'Troll Hunter' is a better movie then any of those foreign art films.

      You can watch a good B movie _and_ read subtitles.

      --
      John McAfee 'It was like that time I hired that Bangkok prostitute; to do my taxes, while I fucked my accountant'
    7. Re:Terrible streaming movie list by praxis · · Score: 1

      I bet 'Troll Hunter' is a better movie then any of those foreign art films.

      You can watch a good B movie _and_ read subtitles.

      Obviously film enjoyment is a subjective matter. Claiming one film is better than all other films in a very wide net is a pretty tall order though. On the other hand comparing one film against an entire other genre is probably making a bigger claim about your preference of an entire genre than the one film. I'm unsure whether to check out Troll Hunter now.

    8. Re:Terrible streaming movie list by HornWumpus · · Score: 1

      No accounting for taste. Go back to watching movies about gay cowboys eating pudding.

      --
      John McAfee 'It was like that time I hired that Bangkok prostitute; to do my taxes, while I fucked my accountant'
    9. Re:Terrible streaming movie list by Anonymous Coward · · Score: 0

      This Just In: Netflix's streaming movie list stretches the curve of Sturgeon's Law: now 99% of everything is crap.

    10. Re:Terrible streaming movie list by praxis · · Score: 1

      The subject of a film has little to do with quality. I've seen some spectacular films about boring subjects and completely unwatchable rubbish about stunningly interesting topics.

      Interesting how taste works, eh? One man's rubbish is another man's tour de force.

  6. For f-sake by Anonymous Coward · · Score: 0

    It seems like they are still operating within the agreed terms. Quit complaining.

  7. Two words by jamesdood · · Score: 1

    Red box

    --
    *narf!*
    1. Re:Two words by GameMaster · · Score: 2

      Actually, as the proper name they chose for their company it's only one word.

      --

      Rules of Conduct:
      #1 - The DM is always right.
      #2 - If the DM is wrong, see rule #1
    2. Re:Two words by jandrese · · Score: 1

      But the whole point of Netflix is to get good selection. Redbox has the Blockbuster problem: Halfway decent recent release selection, but absolutely abysmal older and obscure movie selection.

      --

      I read the internet for the articles.
    3. Re:Two words by suutar · · Score: 1

      worse than Blockbuster had it, for that matter. Blockbuster had more room to keep the old stuff around and sometimes knew their customers well enough to cater to their tastes for the obscure.

    4. Re:Two words by Anonymous Coward · · Score: 0

      Until you ditched your VCR.

  8. Oh noes, they yanked your chain by Anonymous Coward · · Score: 0

    We should all cancel our subscriptions and switch to the competition! *raises fist*

    1. Re:Oh noes, they yanked your chain by praxis · · Score: 1

      For mail-delivered DVDs that would be greencine.com, which has a much larger selection (or did back when I watched a lot of films).

    2. Re:Oh noes, they yanked your chain by rk · · Score: 1

      It looks like greencine.com is pretty much in a neglected state now, unfortunately. From the home page: "GreenCine Hot 15 Hottest Titles Jan-Feb '13". If they haven't updated their home page in a year and a half, I wonder...

      Let's scan it for Heartbleed. It's still vulnerable to what is arguably the most publicized vulnerability in the history of the internet over three months since the story broke. Whether they still operate or not, I cannot say, but I'm not going to find out by giving them my credit card. :-(

    3. Re:Oh noes, they yanked your chain by Anonymous Coward · · Score: 0

      Wow... A real Praxis-point! I've been playing too much deus ex...

    4. Re:Oh noes, they yanked your chain by praxis · · Score: 1

      Well, then I'm out of competitors! I still rather go to the local video store, which happens to have even more selection than Netflix or Greencine, but they don't deliver.

    5. Re:Oh noes, they yanked your chain by nytes · · Score: 1

      You have a local video rental store? I haven't seen one of those in my area since Blockbuster closed.

      --
      -- I have monkeys in my pants.
    6. Re:Oh noes, they yanked your chain by omnichad · · Score: 1

      Most people no longer have a local video store. My alternative is buying every movie I want to watch once.

    7. Re:Oh noes, they yanked your chain by praxis · · Score: 1

      I do, and it has more than 120,000 titles for rent. They also rent equipment if you need it to watch some of the formats less popular in the United States or have a region-locked device. Blockbuster closed because their market share was gobbled up by alternatives. There is not yet a viable alternative to Scarecrow but I don't think they are doing as well as they used to.

    8. Re:Oh noes, they yanked your chain by Anonymous Coward · · Score: 0

      They had budget cuts in Early 2013. They stopped updating everything. It's probably a one man operation now. Get DVD's, send out DVD's. Hope that helps. Maybe they need to be told about Heartbleed.

  9. Post Office by Anonymous Coward · · Score: 0

    The Post Office is also thinking about dropping Saturdays. I can't really begrudge people from having normal hours.

  10. That's always the case. by Anonymous Coward · · Score: 0

    My experience up until recently, unlike Netflix's promise of a 1-3 day turnaround at their end which gives them lots of wiggle room to degrade service even further, had been of mailing in a DVD on day one, having them receive it and mail out my next selection on day two, and receiving it on day three.

    I have no doubt.

    When a business first starts out, they are on their best behavior. Then they start to cheapen, cut costs, etc ....

    Especailly if they are a publically traded company - gotta keep Wall Street happy with "growth".

    Its also to get market share. Kia, Ryobi, PetsMart, .... all started out really good and a great value. Then they turned to shit.

    Ryobi power tools were a good value and when they got the market share, they turned to crap.

    PetsMart was great when the first arrived - plenty of service, great prices, etc ... until they killed all the mom& pop local pet stores. Now on Saturdays, they have one register open and a huge line. Sucks when you want to buy frozen fish food. Also, your dog bouncing up and down on me is NOT funny or cute - nuzzle my balls and I punch it in the head - and then sue. Your ugly, noisy, shit eating dog is ingredients to my stir fry.

  11. Re:Why do you want pieces of plastic by Jeremi · · Score: 2

    Why would anybody want to wait for a day or two for a piece of plastic when they can access the data instantly online?

    Nobody would, except perhaps for those with inadequate Internet bandwidth.

    However, for a large number of movies you can't currently "access the data instantly online" (at least, not via Netflix). Netflix's primary focus should be on getting their streaming catalog to match their DVD catalog.

    --


    I don't care if it's 90,000 hectares. That lake was not my doing.
  12. call them by goombah99 · · Score: 5, Insightful

    netflix listened to customer feedback when they tried to spin off their disc rentals to another company. so call them and give them feedback. they are easy to reach by phone. if you dont complain to them please dont whine on slashdot

    --
    Some drink at the fountain of knowledge. Others just gargle.
    1. Re:call them by stratikat · · Score: 0

      +1 Although there's always that little niggling feeling in the back of your mind that makes you feel that they don't even care about feedback anyway starting you down the dark path of doubt. Once you start down the dark path, forever will it dominate your destiny.

    2. Re:call them by sribe · · Score: 3, Insightful

      netflix listened to customer feedback when they tried to spin off their disc rentals to another company. so call them and give them feedback. they are easy to reach by phone. if you dont complain to them please dont whine on slashdot

      The difference here is that very very few people will care. We're talking about mailing in a DVD on Friday, and getting the next on Tuesday instead of Monday.

      Most of us have jobs and lives during the week. Most DVD watching is concentrated to Fri/Sat/Sun.

    3. Re:call them by Uberbah · · Score: 1

      netflix listened to customer feedback when they tried to spin off their disc rentals to another company. so call them and give them feedback. they are easy to reach by phone. if you dont complain to them please dont whine on slashdot

      Whining about whining. It's not likely that Netflix is announcing this degradation in service with a great deal of fanfare or customer notification, so at least a portion of those customer service phone calls will not happen without said Netflix customer reading about this change from a different source.

      Like Slashdot.

    4. Re:call them by Anonymous Coward · · Score: 0

      netflix listened to customer feedback when they tried to spin off their disc rentals to another company. so call them and give them feedback. they are easy to reach by phone. if you dont complain to them please dont whine on slashdot

      The difference here is that very very few people will care. We're talking about mailing in a DVD on Friday, and getting the next on Tuesday instead of Monday.

      Most of us have jobs and lives during the week. Most DVD watching is concentrated to Fri/Sat/Sun.

      So then how does this make a difference to your case? Whether you watching it on Friday, Saturday, or Sunday, you aren't getting your next DVD until the next week. Since you do your watching on the weekend, you'll have plenty of time for the movie to arrive (it should be there by tue or wed).

    5. Re:call them by Anonymous Coward · · Score: 0

      I'll happily watch my DVD in-flight while you pay the additional in-flight wifi costs and try to stream a movie. Good luck with that... or on a train... or any other form of public transportation where you might have a lot of time to kill and unreliable Internet access at best

    6. Re:call them by Bill,+Shooter+of+Bul · · Score: 1

      Yeah, well they were right on that one. Streaming is the future, Discs are the past for the company. That's where their future lies, that's where their priorites will be going forward. Their challange is to wind down the disc based service as quietly as possible to minimize consumer outrage, which would cause them to choose a different streaming service.

      --
      Well.. maybe. Or Maybe not. But Definitely not sort of.
    7. Re:call them by AuMatar · · Score: 2

      I think you have that backward. M-Th is when you go to work then come home and want to just watch TV for the night. F/S/S is when you go out and do something because you don't have to be home early.

      --
      I still have more fans than freaks. WTF is wrong with you people?
    8. Re:call them by ArcadeMan · · Score: 1

      Is this a comment about Netflix or The Force?

    9. Re:call them by xyra132 · · Score: 3, Insightful

      Not if they have kids. I only watch films Friday or Saturday nights now, when you can't easily go out without baby sitters or other childcare nights in become important. Weekday evenings tend to be getting to bed early so not to be tired at work if the kids wake up at some silly time of the morning / middle of the night. I bet a very large proportion of Netflix customers have young families, I would imagine the 25 - 40 age bracket is their largest customer base.

    10. Re:call them by Anonymous Coward · · Score: 0

      Yes, that was his point.

    11. Re:call them by BradMajors · · Score: 1

      Netflix was taking more than a week to deliver my DVDs. i.e. if I returned a DVD on Saturday I would not obtain the replacement DVD by the next weekend. I live about 25 miles from the Netflix distribution centre.

    12. Re:call them by Belial6 · · Score: 4, Insightful

      Streaming is a dead end. Because of the way our copyright laws work, Netflix can rent you any disc they get their hands on. This means that the only way for the studios to gouge Netflix with DVDs is to raise the price of the disk across the board. It also means that the only way for a studio to deny Netflix the ability to rent a particular movie is to stop all sales of disc based copies of the movie. If it is an older movie, the studio would also have to somehow acquire every copy previously sold as well. In the end, there isn't much control that the studios have on disc based media.

      On the other hand, every stream is considered a new copy. That means that Netflix must negotiate with the studios for every stream they provide. This means that if Netflix starts making too much money, the studios can start striping away their profits. Another streaming service can strip away Netflix's ability to stream movies and TV shows by making an exclusive deal with the studio. Companies like Disney can play the 'Disney Vault' game. We already see this with Netflix's streaming library. The reason the selection is so much worse than the disc selection is because Netflix can't legally stream many movies and shows.

      The DVD rental business is Netflix's only wedge against the force that the studios can bring down to crush Netflix. Clearly Netflix doesn't understand this, as this isn't the first degradation in service that they have used to encourage the wind down of their DVD business. I noticed about two years ago, they stopped stocking a lot of movies. The long tail is a major way that they drove out the local rental stores. Buy servicing the entire nation, they were able to offer a selection that a local shop simply couldn't compete against. Now, even widely available movies just are not available from them. I sat with 'Conan the Barbarian' in my queue for 2 years, and Star Wars Episode 1 in my queue for 18 months. I gave up. I used to love their service, but if they don't want my money, who am I to try and force them to take it?

    13. Re:call them by lgw · · Score: 2

      Netflix streaming is nearly-worthless - there's just no content.

      Hulu streaming is totally worthless garbage. Fuck commercials.

      Amazon has the wrong model. PPV isn't where it's at.

      There's no question Netflix is gradually ending their disc service (selection is falling rapidly), and that really sucks. The ~$1.50 price to watch a disc was right for me, and it's sad to see it die. There's so very much great stuff from the 20th century that seems doomed to vanish with the death of physical media (and the complete and utter failure of government and the legal system when it comes to streaming and licensing).

      At this point, I can only hope good rips of everything are around somewhere and being archived by hobbyists, awaiting some fix to copyright law. (Torrents may be plentiful for new stuff, but new stuff is easily available in legal ways for those who aren't broke anyhow. Torrents for last-century works are a different story).

      --
      Socialism: a lie told by totalitarians and believed by fools.
    14. Re:call them by c0d3g33k · · Score: 1

      Depends on age and life circumstances.

      M-F is when you go to work then come home and drive the kids around to after school activities (which at high school age often run into the evening hours), then rush home, fix dinner, then try to watch something but you're too tired and it's too late to stay awake. On the nights where they don't have something scheduled, you can go out for dinner or some live entertainment if the kids are old enough to stay home alone.

      F-S-S (Fridays straddle both categories because Saturday) is when you catch up on the household chores and then plant yourself on the sofa to work through the DVR and Netflix Disc queue because the last thing you want to do is get in the car and drive some more. And the kids don't have homework due the next day (F-S), so they can take the time to watch the Netflix disc with the family.

      Anyone else with a different pattern from the three above (including mine)?

    15. Re:call them by Deep+Esophagus · · Score: 2

      The difference here is that very very few people will care. We're talking about mailing in a DVD on Friday, and getting the next on Tuesday instead of Monday.

      My solution to this is, don't make Saturday a day when you expect Netflix to be doing anything. My watching days (barring postal holidays) are Tuesday and Friday. I watch the new movie Friday evening, get it to the mailbox before Saturday morning pickup. That leaves Saturday in the hands of the US Postal Service; Netflix gets it on Monday and sends out a new one that I get Tuesday afternoon.

      Wednesday-Saturday also works -- they send it out Friday, you get it Saturday (with the added bonus of having Sunday to watch it if you don't have time Saturday), put it in the Monday morning mail to go back, they get it Tuesday, and you get your next one Wednesday.

      Either way, as long as you're not expecting Netflix to be moving discs along on Saturday you can still watch two a week.

    16. Re:call them by Anonymous Coward · · Score: 0

      Copyright is not the only reason. They periodically take titles off the streaming service. If they really wanted to wind down the DVD service, they'd be constantly increasing the streaming selection in a bid to make the entire collection available, but they're not. I used to be able to watch the entire Monty Python TV series episodes collection via watch instantly, and it's gone now. Same for Fraggle Rock.

    17. Re:call them by jazzmans · · Score: 1

      I just moved to an area with terrible internet, so streaming netflix is on ly barely viable, and that's only if nothing else on my network is using any bandwidth.... :( sucks.

      At the same time I've noticed my netflix disks getting delivered later then stated, and received later then normal, although I only moved 4 miles geographically....

      I am upset over the loss of saturdays, and have also noticed the dvd side of it getting thinner and thinner. Although I've been a member of netflix since, oh, 08 or so, I'm thinking seriously about cancelling because it doesn't fill my needs nearly as well as it used to.

      unfortunate, because hulu can suck a dick with their advertising model even if you pay for a film, and amazon and google's ppv ain't gonna cut it either.

      --
      Life is what happens to you while you are busy making other plans. No-one sees motorcycles
    18. Re:call them by Bill,+Shooter+of+Bul · · Score: 2

      http://www.forbes.com/sites/sa...

      Netflix is choosing to fight back over rights fees, with original content, not disks.

      There is often a disconnect between what makes sense to an informed individual, and what makes sense to people who bet with their money. Money is saying disks are dead, and rewarding streaming.

      --
      Well.. maybe. Or Maybe not. But Definitely not sort of.
    19. Re:call them by unrtst · · Score: 1

      Anyone else with a different pattern from the three above (including mine)?

      Sun-Thu is when you go out for dinner/drinks/fun because on Fri/Sat all the good places are too packed all types of annoying people.
      Fri/Sat is when you relax after your long and taxing week, take in some TV, drop off/pick up your laundry, etc.

    20. Re:call them by Belial6 · · Score: 1

      They are no longer available because of the way that copyright works. With a disc, you can rent it as long as the disc exists. With streaming, you have to keep renegotiating the rights to stream. Netflix didn't recently remove all a ton of children's Nickelodeon programs because they wanted to. They did it because they no longer had a legal way to continue steaming them due to Copyright law.

    21. Re: call them by Anonymous Coward · · Score: 0

      I'll happily rip the DVD with handbrake, leave the DVD at home and watch the movie on my tablet while I watch you pull out several pounds of redundant crap just to play a DVD. Good luck with that :)

    22. Re:call them by Belial6 · · Score: 1

      Netflix isn't fighting back. They are picking a different fight that they think they can win. Netflix used to be a service that allowed you to rent MOVIES by mail. Their original content, tactic is a service that lets you watch TV SHOWS streaming. The two have only a cursory relation to each other.

      The service of offering MOVIES for rent is turning out to be a complete failure on the streaming side, and people are lamenting the fact that Redbox is quickly become the best we can hope for when it comes to renting MOVIES.

      I like Redbox for what it is, but it is less than what Netflix was before Netflix abandoned the market.

    23. Re:call them by tompaulco · · Score: 1

      Streaming IS a dead end, because the cable companies, which happen to provide much of the internet service in the United States, have begun instituting caps on what was sold as unlimited service. With my girls watching netflix while out of school this summer, they reach the bandwidth cap in about a week. The cable company wants me to buy an upgraded plan, but the highest plan they offer is a little less than double the current bandwidth cap, which means that we will hit the cap in a week and a half. Also, why should I upgrade my plan when I was sold an unlimited plan? Besides, with all of their extra fees, my $99 a month plan is costing about $240. Since I am paying 2.5 times what I agreed to, I should be able to consume 2.5 times what they agreed to (which was unlimited).

      --
      If you are not allowed to question your government then the government has answered your question.
    24. Re:call them by Bite+The+Pillow · · Score: 1

      Is that really true? Because I can't buy a DVD from Walmart and rent it to people. It has to be a rental disc, and the rental fee paid to the distributor as part of the purchase price. Then you recoup by renting to people.

      Has this changed? Are distributors required to sell to netflix?

    25. Re:call them by mattyj · · Score: 1

      So, uh, the name of the company is NETflix. From day one there has been a clear intention, it's right there in the name.

      We're in a transitional period. As Netflix gets more clout and the market realizes that people don't want to go to a different website to stream this movie or that, the selection will get better.

      The notion that streaming is a 'dead end' and physical media is the wave of the future is patently absurd.

    26. Re:call them by Belial6 · · Score: 1

      The 'rental disc' racket was broken decades ago. You do not have to have a special copy for renting. So, yes. You can go to Walmart, buy a DVD and rent it to people. Distributors are not require to sell to Netflix, but they also can't stop Netflix from going to Walmart and buying a disk to rent.

    27. Re:call them by Belial6 · · Score: 1

      NETflix, as in pick your movies over the 'net' and Netflix will mail them to you. Unless you know something about mandatory licensing that the rest of us don't, there is nothing patently absurd about the fact that streaming is a dead end. Netflix is 100% at the mercy of the copyrright holders. Copyright holders have never been known for being reasonable.

    28. Re:call them by Lando · · Score: 1

      Sorry, but no it doesn't have to be a rental disc. Rental discs were an industry con with earlier releases, higher quality, etc tapes that cost 80-120 a pop compared to 20 dollars or like blockbuster set up profit sharing with the studios in exchange for some exclusive features/releases.

      The way I understand it is first sale doctrine enables you to resell anything that you purchase to another. Which is how the rental agreement gets structured if the studios try to restrict use. The rental company contends that they are selling the video to the customer and later buying the video back at a discounted rate. Studios have challenged this and lost. So when studios refused to sell to Redbox a couple of years ago, all redbox did was go into walmart and purchase copies and put those discs into their vending machines.

      --
      /* TODO: Spawn child process, interest child in technology, have child write a new sig */
    29. Re:call them by Bill,+Shooter+of+Bul · · Score: 1

      I'll just leave this here:

      http://www.redbox.com/instant

      --
      Well.. maybe. Or Maybe not. But Definitely not sort of.
    30. Re:call them by Belial6 · · Score: 1

      Doubling down on inadequate products are we?

    31. Re:call them by Anonymous Coward · · Score: 0

      Whew, now there's an egocentric worldview for you. Aside from the fact that even people who "have jobs" do indeed watch TV for 90 minutes on a work night (the length of a feature film), many others use NF's disc service to watch (or binge-watch) TV shows. Seasons of "Dexter," "Homeland," "Ray Donovan," "Downton Abbey," "Game of Thrones," etc., etc., are not streaming from NF or were not during their original runs. Some seasons of other series, such as "The Walking Dead," stream only long after they come out on disc. My family watches, on average, 2-3 hours of NF content every night, and about 50% of that is on disc.

    32. Re:call them by Rakarra · · Score: 1

      Netflix is one of the few companies I actually use where I feel like they do care about making the customer happy, and they will keep features they don't necessarily like that the home user has come to depend on.

      See: the fall-out from spinning off the streaming services, multi-user profiles on one paid account, etc.

    33. Re:call them by MiSaunaSnob · · Score: 1

      You are incorrect Netflix does not rent consumer copies of dvd's they have to get a commercial rentable copy, the studio could decide not to sell them one, or up the price of the commercial disks to "Gouge" them

    34. Re:call them by wooferhound · · Score: 1

      I have never received a disk from Netflix on Monday anyway . . .

      --
      We are Dead Stars looking back Up at the Sky
    35. Re:call them by wooferhound · · Score: 1

      Anyone else with a different pattern from the three above (including mine)?

      I work on Weekends and Holidays . . .

      --
      We are Dead Stars looking back Up at the Sky
    36. Re:call them by Samizdata · · Score: 1

      And the few times I have talked with customer services about the streaming (more questions/suggestions than complaints), their CS people are cheerful, pay attention to what I am actually saying, and get me answers. I even got a call back from one of their engineers when tring to troubleshoot something.

      --
      It's not the years, honey, it's the mileage. - Colonel Henry Walton Jones, Jr., Ph.D.
    37. Re:call them by AuMatar · · Score: 1

      I don't have kids, but when I was one my parents were spending most weekends taking us somewhere to do something. Watching movies was not on the agenda, at least not at home (maybe the occasional trip tot he movie theater). Why would you waste prime family time on movies? You do those on the weekdays because there's fewer entertainment options and most of them are closed by the time you get home from work.

      --
      I still have more fans than freaks. WTF is wrong with you people?
    38. Re:call them by jwhitener · · Score: 1

      Or Netflix may be deciding that the future isn't purchasing as much content, but instead creating their own. Orange is the New Black, etc...

      If Neflix isn't dependent on the big studio's for content as much, the big studio's have less bargaining power. And if more and more people are content paying 7-10 dollars a month for Netflix, and stop going to movies, cut cable, etc.. we may find that Netflix, as a distribution channel, becomes way more important to the big studios than the other way around.

      Netflix has announced a total of 27.15 million US streaming subscribers in the fourth quarter of 2012, with revenue of $945 million and a surprise profit of $8 million, rather than the loss that was expected.

      http://www.boxofficemojo.com/studio/ (are those numbers gross or profit?)

      http://www.nytimes.com/2014/01/23/business/media/growth-of-netflix-subscribers-surpasses-analysts-expectations.html?_r=0

      Netflix is already a billion+ revenue company. That put's it in the running for top spot over all Studio's right now. If they keep increasing income, I would not be surprised to see them produce a summer blockbuster movie, and skip paying a big studio for the right. Next summer, 2 movies. Next summer, 4 movies, etc..

    39. Re:call them by Belial6 · · Score: 1

      That would introduce a whole new set of problems.

  13. Re:Why do you want pieces of plastic by Dins · · Score: 4, Insightful

    Problem is you can't get all of their stuff streamed. Some of their titles are DVD only. Stupid, I know.

  14. Re:Why do you want pieces of plastic by Anonymous Coward · · Score: 0

    Because much of the data on that piece of plastic is NOT available online.

  15. Re:Why do you want pieces of plastic by bad-badtz-maru · · Score: 1

    You do understand that the number of titles currently available via (legal) streaming is far, far less than the number of titles available via shipped plastic?

  16. What? by egranlund · · Score: 1

    Summary doesn't make sense to me.

    Is the submitter saying that even though they stopped processing disks on Saturday they are still within their defined window of 1-3 days processing?

    If so, then what are you complaining about? They promised something and they are still delivering. Maybe they started with Saturday processing just to keep the service level and now the number of disks is not so overwhelming anymore that they are able to cut that day while still meeting their promise.

    1. Re:What? by CauseBy · · Score: 1

      Yeah, golly gosh, how stupid for people to expect the same service that they've had all along just because they are paying the same price. What whiners!

    2. Re:What? by Triklyn · · Score: 1

      they haven't fallen outside their time frame, just not delivering more than they were promising anymore.

      just because you got added value for free, doesn't mean they're obligated to keep on giving you free stuff.

    3. Re:What? by Belial6 · · Score: 3, Insightful

      As I have taught my children from the time that they first learned what money is.... If you have to give someone money to get their offer, it isn't free.

      What is in Netflix's FAQ about their delivery times is only relevant when faced with a court of law. From a consumer's perspective, what you get for your money is what matters. When I go into a restaurant, they don't promise to bring my food hot, or in a timely manner. No where do they make that promise. If they have been doing a great job of bringing me my food hot and in a timely fashion for a decade, I will be a happy customer. If they make a decision to cut staff so that my food comes out cold and I have to sit for an hour waiting for it, then I will complain about the business. I will stop being a customer, and I will recommend others avoid the business as well. It doesn't matter whether what they promised.

    4. Re:What? by Triklyn · · Score: 1

      ... you get what you paid for, and what you paid for is exactly outlined in your contract. it is the baseline expectation you have for your service.

      as far as i'm concerned, i usually purchase a product or service based on what they gaurantee the service can provide... not what i'm hoping it can provide, with the understanding that if there's an increase in the performance of my product, it's a nice benefit but my product isn't gauranteed to work better than what they say.

      toss it away, but you buy exactly what they promise, anything else is a free benefit.

      all transactions are contracts.

    5. Re:What? by Belial6 · · Score: 1

      No, you don't. Functioning in society based only on transactions that have been pre-defined is an extraordinary claim. You are going to have to provide some extraordinary evidence to be believed on that one. I have yet to meet a single person, or see credible proof that a human even exists that functions only based on guarantees. I'm not even convinced that it is possible to function in society by only making transactions based off pre-dictated guarantees. Are you really trying to claim that you consider it a free benefit when a restaurant doesn't hold your food in the warmer for an hour?

      And, no. If you have to pay for it, it isn't free. Period.

    6. Re:What? by complete+loony · · Score: 1

      Bringing it out cold would violate the health codes they have to follow...

      --
      09F91102 no, 455FE104 nope, F190A1E8 uh-uh, 7A5F8A09 that's not it, C87294CE no. Ah! 452F6E403CDF10714E41DFAA257D313F.
    7. Re:What? by Belial6 · · Score: 1

      No. it wouldn't. There are no health codes that require food be hot. The only health codes concerning heating food is that some places require certian foods to be brought up to a certain temperature before serving. They do not require that they remain that temperature. So, you can't server raw chicken, but you can server chicken that has been cooked, refrigerated, and then served. Look at any 'Chef Salad' as an example.

    8. Re:What? by complete+loony · · Score: 1

      There are limits. 4 hours at room temperature would be a problem.

      --
      09F91102 no, 455FE104 nope, F190A1E8 uh-uh, 7A5F8A09 that's not it, C87294CE no. Ah! 452F6E403CDF10714E41DFAA257D313F.
    9. Re:What? by Triklyn · · Score: 1

      there's the implicit agreement at the restaurant, that i give them my money, and they give me the best food they are capable of giving me, and if that food is pretty good, i might repeat the exchange in the future.

      this is different for transfer of goods and services.

      do you hold it against amazon if you always take the super-saver delivery option and one day it takes 5 days to get to you, and the next day it takes 8? and the week before it took 3? they say it should get to you in 5-8. but just because oftentimes they may make it in 3 doesn't mean i'm suddenly outraged when it takes 8 days again.

      implicit vs explicit agreement in these matters.

      and holy crap, yes, you do exist in a society in which most transactions are loosely structured contracts.

      gas pump, purchase of goods, purchase of services. the pre-defined terms are "you get what you see" and we're not selling you snake oil. When i buy an apple, i trust that it's not going to poison me. I pay with money and the possibility of future money, and in return i get an apple. And typically, if the batch of apples is going to poison me, a recall... as is the case with peaches right now.

      Good will isn't a cash equivalent after all.

    10. Re:What? by CauseBy · · Score: 1

      I'm not saying Netflix is obliged to provide the same level of service they did before; I'm saying consumers are right to assign a lower value when Netflix in fact provides a lower level of service. I don't think that's controversial. And if the value actually delivered falls below the actual cost of the service, then it's no longer worth the cost. The "obligation" isn't even part of the calculus.

    11. Re:What? by CauseBy · · Score: 1

      "When i buy an apple, i trust that it's not going to poison me."

      Oh, so you don't get a contract for that? Thank you, we accept your apology.

      The answer is: yes, if I try out Netflix free for a month and get one-day turnaround on my discs; and then I buy Netflix for three years and get one-day turnaround on my discs; then suddenly Netflix changes their practices and I get three-day turnaround on my discs, then the service value has dropped by two thirds. Obligation shmobligation, that's irrelevant, the important thing is how much am I actually paying and how much am I actually getting.

      If you bought an apple every day at the store, and then one day suddenly they were crabapples instead, there is no way in hell you would say "Oh, those old apples were nice, but these new ones meet the contractual obligation for apples, so I will happily continue to pay the same price." That is nonsense. Nobody does commerce that way.

    12. Re:What? by Belial6 · · Score: 1

      I don't know that there are ordinances on prepared food at room temperature when you start talking about 4 hours. There might be. But, that does not invalidate my point. 4 hours under the warmer, and 20 minutes outside of the warmer will still give you extremely unpleasantness food that does not violate any guarantee from the restaurant while still posing no health risks.

    13. Re:What? by Belial6 · · Score: 1

      Your first sentence is a full admission that your previous comment was a lie.

    14. Re:What? by Triklyn · · Score: 1

      typically when that contract is explicit, not when it's implicit. My contract with the grocer is that when i pay for the item in my hand, i'm not purchasing half the product in my hand but the entire product in my hand that the label is attached to. I also don't live in an unqualified world.

      I'm also fairly confident that implicit contracts exist... you know, as a thing. as the whole bait and switch line of fraud attests to. If I go to a restaurant and order a sandwich, and they give me a dog. i'm fairly sure legal recourse is available to me concerning said purchase.

      contracts that have been predefined by convention are still contracts.

    15. Re:What? by Triklyn · · Score: 1

      obligation is obviously what we're talking about though. you are still getting what you paid for, but the additional efficiency that you received for free from the provider is no longer as economically lucrative to them. you got more than you paid for before, you were explicitly buying 1-3 day processing time. They have literally not changed what they promised you, but they are no longer giving you more than they promised you.

      you are at your leisure to discontinue service with them, as i would be if the color of their envelopes changed and it was a dealbreaker to me. but don't make it seem like some egregious insult that you're no longer getting more than you've paid for.

    16. Re:What? by Triklyn · · Score: 1

      my gripe is that you seem to be assigning a value that netflix never promised to provide.

      "Yeah, golly gosh, how stupid for people to expect the same service that they've had all along just because they are paying the same price. What whiners!" - you :)

      they are people who were accustomed to an elevated level of service over what they were purchasing. they are whining because netflix is delivering exactly what it promised to deliver all along. They are free to stop giving Netflix money, but i don't condone their whinging.

    17. Re:What? by Belial6 · · Score: 1

      Keep digging. Maybe you will come out on the other side....

    18. Re:What? by CauseBy · · Score: 1

      I can't say this any more clearly: the promise is irrelevant. Netflix now provides a lower level of service than they used to -- we agree on that, right? When service degrades, people may find that their threshold of satisfaction lies between the service levels -- we agree on that, right? That is the end of my assessment. All other considerations are irrelevant.

      If Netflix reduced their catalog to only Batman movies and Season 2 of He-Haw, would you argue that people shouldn't complain because the contract doesn't guarantee any particular movies? Seriously, would you say that? I doubt it because that would be crazy. The service guarantees are irrelevant, the question is what service is actually delivered, and if the service level drops then how do people feel about it.

      Less service leads to lower satisfaction; end of analysis.

    19. Re:What? by Triklyn · · Score: 1

      it's difficult to explain something that should be pretty obvious :)
      the only thing you should ever expect is what is guaranteed. finding words and analogies to explain it is... i don't know... like trying to explain purple.

    20. Re:What? by Triklyn · · Score: 1

      the analysis is fine, i think my initial comment was more about the whinging comment. which is why i went into obligation.

      the service has dropped, yes, people are less satisfied yes, but netflix never promised to keep them as satisfied as it did, so customers shouldn't complain that they are now getting the exact service that they are paying for. if they no longer think it's worth it now that the "awesome" service has dropped to "fine" service, then they should stop paying for it. but they shouldn't be outraged that netflix has somehow "gone back on its word" when its word was never given. that was why i posted in the first place and that was my major gripe with your comment.

    21. Re:What? by Belial6 · · Score: 1

      Not their yet....

    22. Re:What? by Samizdata · · Score: 1

      A little spurious. If you don't get your Netflix delivery in a timely fashion, you don't risk food poisoning. Just a thought.

      --
      It's not the years, honey, it's the mileage. - Colonel Henry Walton Jones, Jr., Ph.D.
    23. Re:What? by Belial6 · · Score: 1

      And bringing your food out cold isn't risking food poisoning either. Bringing it out uncooked might, but leaving it on the counter long enough for it to get cold will not.

    24. Re:What? by Samizdata · · Score: 1

      And I was exaggerating a little bit, but any restaurant that serves cold food that should be hot is the sort of place to get you in trouble.

      --
      It's not the years, honey, it's the mileage. - Colonel Henry Walton Jones, Jr., Ph.D.
    25. Re:What? by Belial6 · · Score: 1

      You seem to be intentionally missing the point. The analogy stands just fine.

    26. Re:What? by Samizdata · · Score: 1

      Wow. Okay. Humor is alien to you. Got it. Not going to argue. Have a great life.

      --
      It's not the years, honey, it's the mileage. - Colonel Henry Walton Jones, Jr., Ph.D.
  17. First world problems.... by Dega704 · · Score: 4, Insightful

    Netflix is probably trying to save money by cutting costs. It kinds of sort of sucks but life goes on. Compared to some of the other antics large companies are up to, I have a hard time getting worked up about this.

    1. Re:First world problems.... by CauseBy · · Score: 2, Insightful

      It's just a factor in the marginal utility of a popular service. For some people who paid $8, a 25% increase to $10 was too much. For some people who got 2 simultaneous streams, the 50% reduction to 1 stream was too much. For some people who enjoyed 6-days-a-week processing, the 18% decrease to 5-days-a-week is too much. For some people who enjoyed the huge former library, the substantial reduction in titles was too much.

      Add it up: Netflix now delivers less than half the value it used to. Surely some people are squeezed out at the margins when the value of a service drops by half -- I was. Also, surely, a great number of people still find it to be very much worth the money. It's up to Netflix to find the top of the demand curve and they're tinkering around looking for it. I don't blame them even though I'm one of the people who have been squeezed out.

    2. Re:First world problems.... by Anonymous Coward · · Score: 0

      Each hour the water temperature only went up a few degrees, some frogs never know when to jump out.

    3. Re:First world problems.... by pr0fessor · · Score: 1

      2 simultaneous streams for $7.99 a month or 4 streams for $11.99 {I just checked my account I have 2 for $7.99}

    4. Re:First world problems.... by guises · · Score: 1

      Could you elaborate on the substantial reduction in titles? I've recently moved to a rural area without the broadband that I'd need for streaming and have been thinking about Netflix's disc service. The other things I've heard of, but why would they reduce the number of titles that they offer?

    5. Re:First world problems.... by Anonymous Coward · · Score: 0

      The answer to this question is available, over and over again, in the above replies. I mean over and over....

    6. Re:First world problems.... by Belial6 · · Score: 1

      I noticed this going on for a long time before I gave up on their disc based service. It seems like they no longer order anything but new release, popular movies, and they don't order as many as they used to. I had several situations where it became a running joke about how long titles were in my queue.

      Star Wars Episode 1: > 18 months
      Conan the Barbarian: > 2 years
      Farscape Season 4 Disc 2 > 8 months

      All of these movies are widely available.

    7. Re:First world problems.... by Bite+The+Pillow · · Score: 1

      Netflix undercut major physical stores on both price and convenience. With competition gone, the prices go up.

      Did they take a loss for years running? I think there would be a lawsuit from the defunct companies if true. Sure they have inflation adjustments and fast lane ransom.

      But it is hard for a consumer to see their only realistic option turn around and start gouging.

      It is a violation of trust, and that causes outrage, which makes the magnitude of the violation much greater.

      If you are a loyal customer, it is hard not to get worked up, because that's how your brain works. Maybe you're defective or an outlier, like many who read Slotdash. Maybe you understand that the first rule is not trusting a company.

      Basic emotions feel the same whether its first or third world problems. Enlightened first world members can put this in perspective, and decide whether to cancel. Most cannot.

    8. Re:First world problems.... by CauseBy · · Score: 1

      Not to be all nerd-hipster, but what I really liked watching were science documentaries. For a while I could get all sorts of quirky interesting docs, but then I noticed that titles I put in my Queue just languished there. They weren't available for streaming and they never arrived on disk. Many titles dropped from Queue to Saved, and then just disappeared from Saved. The discs I received were lame seasons of TV shows that I wasn't really very interested in watching. When I ran out of anything I wanted to watch, then there was no reason to pay the $10 every month.

      Most people, however, aren't nerd hipsters. Most people are interested in recently released Hollywood blockbusters and I'm pretty sure Netflix keeps those in stock. Netflix is cheap to try so my advice would be try it, see if you are satisfied with what you get, and if not then drop it. But when you do that, don't fool yourself into thinking you're getting what you want if that isn't true.

  18. Re:Why do you want pieces of plastic by Anonymous Coward · · Score: 2, Insightful

    Of course the reason you can't get some of the stuff on streaming is the idiotic licensing practices of the copyright holders. They say "no streaming" so Netflix has to do those ancient plastic discs.

  19. Re:Why do you want pieces of plastic by Anonymous Coward · · Score: 0

    Which was spelled out pretty clearly in TFS. I would say our friend Lumpio- has reading comprehension issues.

  20. That's always the case. by drummerboybac · · Score: 1

    Quite the pet lover I see. Perhaps some fish filet is in order after the stir fry.

  21. You: This dea's getting worse all the time! by Anonymous Coward · · Score: 0

    Netflix: "I am altering the deal. Pray I don't alter it any further."

  22. This is news? by scottbomb · · Score: 1

    So a business found a way to cut costs and thereby increase profits? For shame!

    1. Re:This is news? by Anonymous Coward · · Score: 0

      Well, Netflix IS in the business of sharing (albeit with cost), which is Socialism, apparently!

    2. Re:This is news? by Anonymous Coward · · Score: 0

      No, they found a way to undercut blockbuster until they went out of business by giving the consumer more choices. Later they just changed the choices. Now you have the choice of streaming or "go fuck yourself" The important part is you get to choose. Now remember for the next election, you can write in obama or you can choose hillary. Once you choose beta, there's no going back. The TSA agent found a missle in mypants.. How fucked up are you if you work for the TSA or the irs or any 3 letter organization? The real dilemma begins once you realize white people don't contribute as much to global warming due to their inherent ability to reflect more solar radiation into space.

  23. Newbies by sjbe · · Score: 1

    So slashdot has officially just become a general complaint department then?

    You must be new here...

  24. Wow by sunking2 · · Score: 1

    1st world problems.

    1. Re:Wow by Belial6 · · Score: 1

      Being annoyed by people in the first world having problems is a "first world problem".

  25. Glad I left by 1080bogus · · Score: 1

    I used to have Netflix and their 3-dvd with streaming subscription until they almost doubled the cost a couple years ago. I called customer service and they didn't care if I left. Dropped my service the next day and signed up for Hulu Plus. Netflix's DVD service was a better option than going to Family Video and allowed me to still give to the movie industry without illegally streaming it. Netflix's excuse/reason was that the movie industry was charging them more and postage went up (2 cents or something like that). I'm not surprised they are scaling back their dvd service delivery. Like someone else said, it was probably that or raise prices again.

    Yes, I know having Hulu Plus still gives to the movie industry (despite the lack to current movies on Hulu) but I felt I needed to stick it more to Netflix.

  26. Re:Why do you want pieces of plastic by Anonymous Coward · · Score: 0

    For something that is after all, only data? Why would anybody want to wait for a day or two for a piece of plastic when they can access the data instantly online?

    Quite honestly? Because movies and/or TV shows aren't a high priority of an item in my life (or worth the extra cost to me) to get it right this very second. I can wait a day. Plus, getting the physical media opens up other .... options.

  27. Re:Why do you want pieces of plastic by Flavianoep · · Score: 1

    I wouldn't live in a place with inadequate bandwidth for a simple video stream.

    Easier said than done.

    --
    Linux is for people who don't mind RTFM.
  28. "...getting the same money for significantly less" by eepok · · Score: 1

    "Now with them only working 5 days and many U.S. Post Office holidays, they're still getting the same money for significantly less."

    Depends on your definition of the term "significantly less". If peoples' lives were hanging in the balance based on the arrival time of your DVDs, then yes, service is significantly less. If your income relied on Netflix DVD arrival times, then yes, "significantly less". But if the only value coming from the DVDs arriving per the previous expected schedule is that you can get through the entire Gossip Girls collection in 6 fewer days, then no, service is not "significantly less."

    Sure you could make an argument for the raw percentage increase in time between DVDs, but without the context of the value of the product delivered, you really can't argue much about service. In the world of complex economics, we tend to term this issue as "not a big freakin' deal, man".

    Sometimes service decreases and the cost to the user stays the same. It's a strategic move in contrast of charging everyone more to keep service levels the same after a market as changed. That's business. Don't like it? Try one of the Netflix wanna-be companies and compare the per-dollar value.

  29. As they say... by Anonymous Coward · · Score: 0

    Pay by the hour and you get lazy workers, pay for work done and you get busy workers.

    Same with Netflix: pay a monthly amount and you get poor service, pay per DVD and you get quick service.

  30. I'm shocked... shocked I say... by Lab+Rat+Jason · · Score: 1

    that people still prefer a physical disk!

    I pray every night that god will smite the physical disk huggers... so that Netflix can shift their business to all streaming and actually improve the availability of streaming titles. It hasn't happened yet, but I keep praying.

    OP is probably still pissed about the loss of his local Blockbuster Video too.

    --
    Which has more power: the hammer, or the anvil?
    1. Re:I'm shocked... shocked I say... by praxis · · Score: 1

      You should pray every night that god will smite the rights-holders, for they are the cause of people preferring physical discs. They hug their discs because they have a film that's worth watching on it that's not available for streaming because the rights-holders fear that if they allow streaming then it might be ripped and hosted up on the Pirate Bay and by not offering streaming they are remaining safe in their rights.

    2. Re:I'm shocked... shocked I say... by Actually,+I+do+RTFA · · Score: 1

      I pray every night that god will smite the physical disk huggers... so that Netflix can shift their business to all streaming and actually improve the availability of streaming titles. It hasn't happened yet, but I keep praying.

      You have the horse and cart backwards. Because of the first-sale doctrine, Netflix can offer a lot more movies on DVD than via Streaming. They would probably kill the DVD service if they could offer their full collection over Streaming. But the Movie Industry refuses to grant them sufficent rights (which makes sense... they want to sell DVDs too). And the OP probably would prefer to stream movies if he could.

      Just another example on why it's better to buy then rent your media.

      --
      Your ad here. Ask me how!
    3. Re:I'm shocked... shocked I say... by Rotag_FU · · Score: 1

      Hopefully, I won't be smited (smit?, smote?) any time soon. However, I guess I'm a physical disc hugger.

      I'd love to give up my physical discs in favor of streaming only (I have both today), but it simply is not a viable option now. Netflix needs to make the first move and dramatically improve their streaming portfolio rather than having me make the first move and voluntarily give up my disc sub in favor of well, nothing really since there isn't much of a viable alternative. I guess I could "rent" movies online via Amazon or Apple and pay much, much more than I do for my disc sub and likely not even get better than stereo sound. I refuse to do RedBox since it is almost as inconvenient as the dark days at Blockbuster. I won't go the illegal route of bittorrent since I am willing to pay a sensible fee for legal access to content (again the "rental" fees are not sensible). So basically that leaves me with a Netflix disc sub.

      Be sure to let me know when Netflix manages to whip the content companies in line so that they can stream 80-90% of recent movies (i.e., movies 3 years old). Heck, even popular but relatively ancient movies are poorly represented. I'm just not holding my breath until then.

    4. Re:I'm shocked... shocked I say... by Lab+Rat+Jason · · Score: 1

      You presume that I refer to the consumer when I say "disk huggers" when in fact I mean anyone who thinks that disks are the perfect medium, including the rights holders. If they would let go of their belief that disk distribution is a good thing... then we can all move towards a world where streaming distribution is normal, easy and cheap.

      --
      Which has more power: the hammer, or the anvil?
    5. Re:I'm shocked... shocked I say... by Anonymous Coward · · Score: 0

      People with a memory of more than say 5 years can remember that online services come and go. Remember at one point 'everyone' used myspace... I buy a movie for 5 bucks at walmart. I can watch it for as long as my player works (longer if I format shift). I buy a movie for 5 bucks on a streaming service I have that movie for as long as they allow me to own it or until the service goes out of business. Take for example ultraviolet. There are no less than 4 different services to activate movies. Yet I can see my movies on all of them. Why fart around with more than one? Service wise they are all identical. You will see a culling in that space soon.

      I dont care about the format. I just want to 'own' it.

      When steam dies you will see many people changing their tune about online services.

      There is a reason divx died a quick death. People like to feel they own it. If they are renting they dont care. The only reason I buy discs is to format shift into my own streaming service I call XBMC. Now if I could just convince the wife that no the wall of discs in the living room is not cool.

    6. Re:I'm shocked... shocked I say... by Actually,+I+do+RTFA · · Score: 1

      " when in fact I mean anyone who thinks that disks are the perfect medium, including the rights holders

      Rights holders would love to move to an all-streaming, all-rental model. They just would cut out a large number of customers.

      If they would let go of their belief that disk distribution is a good thing... then we can all move towards a world where streaming distribution is normal, easy and cheap.

      The thing is, streaming puts you at other people's mercy. The studio doesn't make money streaming an old movie (it does cost something to host them)? Gone from the service. There was never a disk release? Possibly gone forever, like the old inflammable films of yore.

      With physical media, there is still that first sale doctrine to keep the copies alive and circulating.

      we can all move towards a world where streaming distribution is normal, easy and cheap.

      It will be cheap and easy, then as it become normal, it will become less cheap. As it becomes less cheap, it will become less easy, because suddenly there is enough money in it that every media company can roll their own solution, and not lose money to another entity taking a cut. Hell, the later is already happening, as stuff is disappearing off Hulu to various network sites.

      --
      Your ad here. Ask me how!
    7. Re:I'm shocked... shocked I say... by suutar · · Score: 1

      or if not smite then enlighten... it's on TPB, refusing to license it for streaming will not change that, or even slow it down.

    8. Re:I'm shocked... shocked I say... by Anonymous Coward · · Score: 0

      I pray every night that god will smite the physical disk huggers... so that Netflix can shift their business to all streaming and actually improve the availability of streaming titles. It hasn't happened yet, but I keep praying.

      You have the horse and cart backwards. Because of the first-sale doctrine, Netflix can offer a lot more movies on DVD than via Streaming. They would probably kill the DVD service if they could offer their full collection over Streaming. But the Movie Industry refuses to grant them sufficent rights (which makes sense... they want to sell DVDs too). And the OP probably would prefer to stream movies if he could.

      Just another example on why it's better to buy then rent your media.

      Actually I'm pretty sure that if the rights holders could kill DVD rentals they could.

      What they really want are the "pay per view" model or failing that the "pay per title" model similar to what iTunes (and Amazon video) offers.

    9. Re:I'm shocked... shocked I say... by praxis · · Score: 1

      Yes, enlightenment is preferable, I was following Lab Rat Jason's prayer format for I am a neophyte prayer.

    10. Re:I'm shocked... shocked I say... by Lab+Rat+Jason · · Score: 1

      Queue copyright term limits discussion... now.

      --
      Which has more power: the hammer, or the anvil?
    11. Re:I'm shocked... shocked I say... by Actually,+I+do+RTFA · · Score: 1

      What good is the copyright expiring if the day before it expires, the content-owner (for one more day) can destory/make unavailable all copies they don't own? And then maintain de facto control over the work, if not de jure.

      --
      Your ad here. Ask me how!
    12. Re:I'm shocked... shocked I say... by Lab+Rat+Jason · · Score: 1

      Disney... is that you?

      --
      Which has more power: the hammer, or the anvil?
    13. Re:I'm shocked... shocked I say... by Actually,+I+do+RTFA · · Score: 1

      Huh? I'm all for shorter copyrights. But it's stupid to not anticipate the reaction of Disney, et al. And their solution will be to attempt to use technology, licenses as opposed to ownership, and every other non-legal monopoly method to keep their copyrights in practice once they are no longer supported bu the law.

      --
      Your ad here. Ask me how!
    14. Re:I'm shocked... shocked I say... by Lab+Rat+Jason · · Score: 1

      But you never owned it in the first place... even when you had a hard copy. You only owned a license.

      Now, trying to get a replacement copy (based on your license) when your original gets damaged, is another story, but yeah, you never owned the movie.

      My problem with physical media is that it's not possible to carry it all with you... so when you want to take a road trip you have to be selective and predict what your kids are going to want to watch. When kids damage the media, you are stuck purchasing another license to something you already have a license to use, and when the player you own stops working, and you can't buy another (think VHS) you are unable to continue to use the media. All these things go away if you buy a license directly from the stuido, and are guaranteed perpetual use. I don't love Netflix... their model is only going to last so long as studios still avoid doing the distribution themselves. If you want my prediction for the future, it's this:

      A company will build an end to end streaming solution that includes a server and an app that has iron clad (read mostly iron clad) copy protection that allows a user to view movies from said device, and even create local copies for airplane mode and such... this company will then approach movie studios and show them this: If you buy our streaming solution, then sell licenses to your media directly, users can download the app for free, and view your movies. They then go to other content providers and do the same. If the studio doesn't want to host all that infrastructure, the company will do it as a service. The price per movie will drop as the cost of distribution is taken out of the chain, making stuff cheaper for end users, and making more money for the studio. If Netflix is the company to do this they will survive... if not, they'll die. The problem with netflix right now is that their model is subscription based, which is why I think most studios aren't on board. But if studios were getting a better cut (subscription pays too little), and customers were still getting a perpetual license (Netflix hates loosing content almost as much as I hate Netflix loosing content), then who wouldn't be happy with that arrangement?

      In short, will the dinosaurs in the room please stand up? Physical media is a thing of the past... but the perpetual license is the thing that people still want. As soon as someone assuages the piracy concerns of the studio and assuages the loss of access problem for the consumer... there won't be a reason to do anything else.

      --
      Which has more power: the hammer, or the anvil?
    15. Re:I'm shocked... shocked I say... by Actually,+I+do+RTFA · · Score: 2

      But you never owned it in the first place... even when you had a hard copy. You only owned a license.

      Google "First Sale Doctrine". You own a copy. Software is tricky because it comes bundled with a license to install it/run it. But the actual disks that contain the installer? Yours.

      All these things go away if you buy a license directly from the stuido, and are guaranteed perpetual use

      Yeah, but that won't happen. In fact, the studios are pushing for per-device fees, separating TV/Computer/Mobile rights, and going more towards a "per-view" model.

      Even if they were willing to, even if that didn't cause all kinds of problems with residuals, even if it didn't impose a perpetual and unbounded cost on the studio... what happens when the studio goes out of business? How does fulfillment actually happen

      My problem with physical media is that it's not possible to carry it all with you... so when you want to take a road trip you have to be selective and predict what your kids are going to want to watch.

      You could ask them ahead of time and plan ahead. Or you could carry a hundred disks in a relatively small wallet. Or, depending on where you live, you may be able to copy the DVD to a hard drive for transportation.

      When kids damage the media, you are stuck purchasing another license to something you already have a license to use.

      Did you use your legal right to make a backup?

      But personally, I find the times I am without access to stream, a la ton a plane, in a tunnel, or just with a lot of peopel using the Internet at my house, where ever, make me want a local copy. And that means a physical copy, in general, if I want it on a device I control that doesn't need to call home or self-destruct. It also means I can resell it, loan it to a friend, etc.

      --
      Your ad here. Ask me how!
    16. Re:I'm shocked... shocked I say... by Belial6 · · Score: 1

      Exactly. The only way that streaming can work in the long run is if there is mandatory licensing.

    17. Re:I'm shocked... shocked I say... by Belial6 · · Score: 1

      Neither you nor Netflix need to make the first move. In theory the rights holders could make streaming viable, but in reality, the only way it would ever happen is if congress enacted mandatory licensing for video.

    18. Re:I'm shocked... shocked I say... by Samizdata · · Score: 1

      Agreed. I decided I wanted to watch the Matrix movie the other night when I couldn't sleep. Of course, I can get the DVD, but can't stream it (which kind of ruined the whole proposition). Really? Why's that then?

      --
      It's not the years, honey, it's the mileage. - Colonel Henry Walton Jones, Jr., Ph.D.
  31. Streaming Sucks by Anonymous Coward · · Score: 0

    Streaming Sucks and streaming content is so limited.
    It's a waste of bandwidth.
    And, Yes. I do have great internet connection.

  32. Netflix isn't worth it anymore by inicom · · Score: 1

    Netflix was good, especially when it was reasonable to have both streaming and discs - but when the price went up dramatically to have both, it became less and less appealing. I finally ended disc service because my queue was loaded up with discs that showed "short wait", then "long wait", then "unavailable" without ever becoming available. Things were disappearing completely from the queue as well. Having only streaming became less and less worth it because when they did their purges in the past, I always had some discs in the queue to keep me reasonably satisfied. But having only streaming made the purges too painful to keep giving them money.

    --
    -a.e.mossberg
  33. Re:Why do you want pieces of plastic by theskipper · · Score: 1

    You mean because of the torrent option? Can't speak for others but personally I don't fall into the hyperactive content consumer category. With a little priming of the queue, it's easy to plan to ahead and just get the disk instead of messing with a seedbox or other vpn option. And if I mess up and don't get a disk for Friday night, there always seems to be something worth watching via streaming for an hour or two.

    So for less than $20 a month including the streaming option it's a pretty good deal for access just about every movie or series out there. Especially for cord cutters (raises hand).

  34. Blame Comcast/Verizon? by Yebyen · · Score: 1

    Kind of surprised to not see anyone at all here blaming Comcast, Verizon, and the other extortion artists trying to get an extra buck out for Netflix' rising costs and ever decreasing service level. This is the very start of what we all predicted with the decline of Net Neutrality, no?

    --
    Restating the obvious since nineteen aught five.
    1. Re:Blame Comcast/Verizon? by Anonymous Coward · · Score: 0

      I'm surprised Net Neutrality had such a profound impact on physical disc processing.

    2. Re:Blame Comcast/Verizon? by Anonymous Coward · · Score: 0

      Kind of surprised to not see anyone at all here blaming Comcast, Verizon, and the other extortion artists trying to get an extra buck out for Netflix' rising costs and ever decreasing service level. This is the very start of what we all predicted with the decline of Net Neutrality, no?

      Did you even read the fucking SUMMARY? This is about netflix BY MAIL. WTF does comcast or verison have to do with mail? Are they providing the truck "bandwidth" for the USPS? Are they out on the interstates, flagging down USPS trucks to slow them down and make them pay more? Just because people used to annoyingly call it the "information superhighway" (thank god we barely hear that term anymore) doesn't mean it has anything to do with physical highways.

    3. Re:Blame Comcast/Verizon? by suutar · · Score: 1

      I'm not. It's way to cut a cost to cope with the increase of another expense (protection payments) without raising the customer's price. Perfectly normal reaction to increased extortion.

    4. Re:Blame Comcast/Verizon? by Yebyen · · Score: 1

      So I'm curious. When your business' expenses increase in one department, and there's absolutely nothing at all you can do about it to stop that increase from happening, what do you do? I'm pretty sure at Netflix, they either raise prices for a segment of their customers dramatically, raise prices more slightly for their customers across the board, cut their expenses in another department, or shore up operations and close the doors for good.

      They are one company over at Netflix, not like Time Warner/Time Warner Cable/Time Warner Telecom/AOL/FifthMealCompany which are all independent and separate from each other nowadays, unless you're asking some jerk on the street who doesn't know any better. Those companies are all free standing and profitable. Netflix has only one money pit.

      And you think the primary expense of the mail division that operates six days a week is only postage? You're even more clueless than I thought!

      --
      Restating the obvious since nineteen aught five.
  35. Because... by sjbe · · Score: 4, Informative

    For something that is after all, only data? Why would anybody want to wait for a day or two for a piece of plastic when they can access the data instantly online?

    Because some things aren't available online (legally).
    Because you don't have enough bandwidth to get it online.
    Because you lack the equipment to stream movies to your TV
    Because some DVDs have features not available to streaming versions.
    Because you may not have an internet connection at point of viewing
    Because Netflix's streaming catalog has more holes than shotgunned swiss cheese.

    They may not apply to you but there are reasons why someone might prefer a DVD in some cases.

    1. Re:Because... by jedidiah · · Score: 1

      Two words: New Releases

      Netflix streaming is effectively a replacement for all of those channels on cable that are dominated by reruns and old movies. Netflix streaming is great for that kind of stuff. For anything else, it's pants.

      For new releases, you will simply have to go someplace else.

      --
      A Pirate and a Puritan look the same on a balance sheet.
    2. Re:Because... by Belial6 · · Score: 1

      All of them are correct except lacking equipment for viewing. You can get a new Roku for less than $50, and they are very durable items that with a factory reset switch, so buying a used one is not the kind of a risk that buying a used computer would be.

      If you lack the equipment, it is because you don't want to stream. Not the other way around.

  36. Cost reductions take many forms by fruitbane · · Score: 1

    This is clearly a cost reduction move on Netflix's part, but that doesn't mean they can pass along the reduction. This reduction may better serve to counter increases in cost elsewhere in the chain, preventing them from having to raise the subscription fee. Manufacturers and service providers can't increases costs constantly, so they have to off-set occasional spikes with reductions. Sounds perfectly reasonable to me.

  37. First World Problems by sjbe · · Score: 5, Insightful

    I wouldn't live in a place with inadequate bandwidth for a simple video stream.

    I think that is the very definition of a First World Problem.

    1. Re:First World Problems by Triklyn · · Score: 3, Insightful

      this entire story is the very definition of a first world problem.

      "the service that i pay for that sends movies to me through the mail for less than the cost of a movie per month... is slightly slower. My outrage is palpable at this slight."

    2. Re:First World Problems by Anonymous Coward · · Score: 0

      And since there are many places where starving to death is a significant concern people should just stop whining about cancer and diabetes.

    3. Re:First World Problems by sjbe · · Score: 1

      And since there are many places where starving to death is a significant concern people should just stop whining about cancer and diabetes.

      Right because that is really similar to whining about the cost of Saturday processing of Netflix DVDs. [/sarcasm]

    4. Re:First World Problems by Belial6 · · Score: 1

      Well, I guess they are not. If you starve to death, cancer will not affect you at all, whereas this reduction in DVD processing WILL have an effect on people.

    5. Re:First World Problems by Anonymous Coward · · Score: 0

      DVD Delivery is "First World"? Maybe 10 years ago, but now it's not even worth implementing in developing countries. Just skip that step and go strait to streaming. Streaming is First World.

    6. Re: First World Problems by Anonymous Coward · · Score: 0

      So what have you done today to solve third world problems? Have you done anything other than complain about others complaining about things you think are unimportant?

  38. Re:Why do you want pieces of plastic by Anonymous Coward · · Score: 0

    Why would anybody want to wait for a day or two for a piece of plastic when they can access the data instantly online?

    Because legally, the piece of plastic can be shipped all over the country without the copyright holder's permission. To stream the content, you need to get permission and pay.

    The only reason Netflix exists is because copyright holders can't prevent someone from reselling or leasing or lending a DVD they purchased. The business never would have survived otherwise.

  39. Re:Why do you want pieces of plastic by Anonymous Coward · · Score: 0

    O i dont know maybe because some of us live where the fastest download speed you can get is 90k a sec.
    Try streaming a hd movie on that!!!!!!

  40. Netflix is really two companies by Average · · Score: 1

    I agreed with the company split they tried to implement before.

    For all the people who never or barely use the mail side, there are also tens of thousands of rural low-bandwidth customers. Virtually everyone I visit around my in-laws (rural South Dakota, only internet access is via cellular or satellite, either way capped at 3-5GB/month) gets red envelopes.

  41. They should cut Tuesday and Friday instead by Anonymous Coward · · Score: 0

    Still leaving only 1 day gaps in shipping.

  42. You're still getting what you were promised by dirk · · Score: 3, Insightful

    I don't have any issue with this. Netflix did the smart thing and under promised and over delivered. They said it would be between 1 and 3 days and strived to always be 1 day. Now, there will be a limited time when it will be more than 1 day (really, this only affects if they get a disc on Saturday as they would have went out on Monday and now will go out on Tuesday). This is still within the limits they promised. Sure, it's not ideal, but I just don't see any reason to get outraged over a change that will only affect 1 day out of 6 and still keeps them within their promised timelines.

    --

    "Information wants to be expensive" - Stewart Brand, the same guy who said "Information wants to be free"
    1. Re:You're still getting what you were promised by inicom · · Score: 1

      When I canceled my disc service a about 18 months ago, it was nowhere close to that fast a turn-around anymore. For many years, if I watched a movie right away and sent it back the next day, most weeks I'd have two different movies. 7-9 movies a month. By the end, if they got the returned disc on a thursday, it would be tuesday or wednesday of the following week before I got a new one. It was down to 4-5 a month, at higher cost. And I'm not in a rural area, I'm in a major metropolis
      with a NetFlix distribution center.

      --
      -a.e.mossberg
    2. Re:You're still getting what you were promised by fuzznutz · · Score: 1

      I don't have any issue with this. Netflix did the smart thing and under promised and over delivered. They said it would be between 1 and 3 days and strived to always be 1 day. Now, there will be a limited time when it will be more than 1 day (really, this only affects if they get a disc on Saturday as they would have went out on Monday and now will go out on Tuesday). This is still within the limits they promised. Sure, it's not ideal, but I just don't see any reason to get outraged over a change that will only affect 1 day out of 6 and still keeps them within their promised timelines.

      I had a Netflix account back in the day when discs by mail was the ONLY option. Under promising and over delivering was NOT in their business model after your initial few months back then. If they declared you a heavy user (i.e. you asked for what they promised) your account was "throttled." I was lucky to have new envelopes in a week. They would intentionally sit on returned discs for 2 or 3 days before sending out the new ones. I dumped them and returned to Family Video. It was a shame to lose the selection, but their customer treatment sucked.

      If there was a limit on the maximum returns per month, it should have been advertised. Instead, they were sneaky and underhanded in the way they resolved high demand customer.

    3. Re:You're still getting what you were promised by Xylantiel · · Score: 1

      I find it odd that you don't even say whether the delay was in mailing or processing, though you could surely tell. They send a receipt notice and a ship notice. What was the delay from their ship to your receipt? I think in some situations netflix is at the mercy of your local mail processing. You should have called up your postmaster and complained. And the US mail is not doing so hot recently, and often that is worse in big cities than in suburbs or cities near but separate from big ones. Netflix rarely misses a 2-day turnaround for me and I noticed the saturday thing pretty quickly because of this.

    4. Re:You're still getting what you were promised by omnichad · · Score: 1

      Do you think that you are being throttled because of your usage or that your particular distribution center is overloaded? I know where I'm at, I mail it one day, they receive it the next, and the next movie goes out for the following day.

      It might actually be a problem on the mail delivery side, but it could be your particular distribution center. I just wanted to say it's not the universal experience. But I rarely go through more than 1 disc a week because of my viewing habits.

    5. Re:You're still getting what you were promised by Belial6 · · Score: 1

      That was definitely not their business model. For almost a decade, I would rarely keep a disc for more than a day. I would be well into the 'Heavy User' category. Netflix would receive my disc, send out my new movie the next day, and the day after that I would have the new movie. My father made the same claim as you about 'throttling'. When I looked into it for him, it turned out that even though he lived in a major metropolitan area, his mail was making an extra hop to a sub post office before delivery. This added both 1 day extra for Netflix to receive the disc, and an extra day for him to get a return disc.

      I don't believe that throttling has ever happened at Netflix. People just became convinced it was happening to them because Netflix would give low volume users first pick of movies. Everyone would get a movie shipped out, but if a heavy user and light user wanted the same movie, the light user would get the movie, and the heavy user would get the second movie in their queue. This is not throttling, but lots of heavy users convinced themselves that it was.

    6. Re:You're still getting what you were promised by fuzznutz · · Score: 1

      And you would be very wrong.

      When I started noticing my turnaround times getting longer, I would purposely drive to a main distribution center post office to test if the post office was the culprit. I would watch my Netflix account report my return as received the next day and I would wait 2 days before the next DVD (any DVD) was shipped out. I would have tickled to get ANYTHING on my queue shipped out same day. If I would return two DVDs at the exact same time, Netflix reported them both received the following day. Sometimes they would then ship a disc one a day after receipt and then another the following day. Early on, all my next movies were shipped same day. My turn around times stretched out to a week, then 8 days. I tried reordering my queue and put low demand DVDs first to get faster turnarounds, but nothing helped.

      As a result, I discovered "throttling" long before I knew there was a word for it or I ever heard about it online. It was no doubt a way to save on postage and to discourage "bad" customers. It worked; I cancelled. I was impressed with their service when I joined, but it turned out too good to be true in the long run.

    7. Re:You're still getting what you were promised by dirk · · Score: 1

      How long did this go on for? It seems if they were truly throttling based on usage, you would have very quickly dropped out of the high usage group if your turn around time was 8 days.

      --

      "Information wants to be expensive" - Stewart Brand, the same guy who said "Information wants to be free"
    8. Re:You're still getting what you were promised by fuzznutz · · Score: 1

      I put up with the worst of it for about six weeks and then I cancelled. I have no way of knowing for sure, but I guessed that their algorithm was based upon how quickly they received things back, not overall time or throughput. If I returned too quickly, they would just slow down the whole process. I would get aggravated and try to return my DVD quicker hoping to speed things up and it had the opposite effect.

      The final straw was when I received a DVD that was broken. It had a crack completely through it so that it looked like a big split washer. I noted it as broken from my account and returned it. I re-requested the same title and they sent me the same damn broken DVD. I threw my hands up and said enough. Two weeks wasted on the same title and I still haven't seen it.

      I will note that this was around 2004 or 2005. I have no idea if they still throttle. The Post Office recently closed our local distribution center and moved it all to the other side of the state. Mail takes an additional day now, each direction. I would guess that DVDs by mail would be 7 day turnarounds minimum these days.

      From a business standpoint, I understand Netflix's reasons. Give the best service to new customers and least cost customers. Screw the expensive customers because they aren't profitable.

  43. Re:Why do you want pieces of plastic by Sarten-X · · Score: 1

    I wouldn't live in a place with inadequate bandwidth for a simple video stream.

    Wow. You're quite picky.

    I live in one of the nicest neighborhoods in my city, with good neighbors, great schools, and near one of the best fine arts districts in the world. My house is a three-story colonial, with a finished basement, which costs me around $900/month.

    Now, the house is old enough that the phone company's disconnect is in the middle of that finished basement, so replacing the wiring to support a faster connection isn't really an option, there's no cable service on the little side street, and the state forest next to me interferes with satellite service.

    I guess I should just give up my otherwise-perfect home and move, because I can't get that all-important bandwidth.

    --
    You do not have a moral or legal right to do absolutely anything you want.
  44. This is how things are done now by fustakrakich · · Score: 1

    Instead of raising prices they just water down your beer and step on your drugs.

    --
    “He’s not deformed, he’s just drunk!”
  45. what?!? by Charliemopps · · Score: 0

    They should treat packages shipped on different days all the same.
    By doing this they are basically throttling how many DVD's I'm able to watch. http://netflix.frogcircus.org/
    They're trying to force me to watch their own streaming content rather than the DVD's I actually want to watch! They are trying to remove competition for their own content.

    They should be open an Neutral about when they process shipments. They should "arrive" when they actually arrive at their facility, irrelevant of the content of the DVD or the date it arrived in their facility. We need Shipping Neutrality from Netflix!

    Ok, jokes aside, this is fairly ironic.

  46. Re:Why do you want pieces of plastic by honestmonkey · · Score: 2

    Unless the movie you wanted wasn't available on the streaming service, ONLY on a physical disc. Yes, there are movies out there like that ("Tim's Vermeer" being one that I know of). Besides, if I'm not in a huge hurry to watch something, with a disk I can get extras easily, and not worry about





    buffering...

    --
    Everything you know is wrong, Just forget the words and sing along.
  47. Re:Why do you want pieces of plastic by Le+Marteau · · Score: 1

    > Netflix's primary focus should be on getting their streaming catalog to match their DVD catalog.

    In which case the streaming service would cost at least $50/month.

    People expect FAR too much from what is an $8/month streaming service. The DVD service is cheap because you can only get a handful of DVDs at a time, but with streaming, you could watch 24/7... 12 movies a day, 360 movies a month.

    The way to look at Netflix streaming is, as if it were a channel, not an archive. With a channel, you look at the channel, and decide if you want to watch what the channel is offering. If you take Netflix streaming to be some kind of archive, you'll end up trying to search for random movies which will leave you a raging mess, as is seen so often when discussing the service.

    --
    Mod down people who tell people how to mod in their sigs
  48. Re:Why do you want pieces of plastic by boristdog · · Score: 1

    Yeah, screw all those farmers and ranchers and small town folks! They only provide all our food and stuff, why do they need movies?

    News flash: Internet speeds more than a few miles from urban development usually suck donkey balls.

  49. The 2000's called... by Gator · · Score: 1

    and asked for their DVD's back.

    1. Re:The 2000's called... by Anonymous Coward · · Score: 0

      And the Fedora Posse checks in with their take on the situation.

    2. Re:The 2000's called... by Anonymous Coward · · Score: 0

      Oh god, did you warn them about 9/11?

  50. NFX DVD replace Cable and TV for me by Anonymous Coward · · Score: 0

    With Cable caps, Mobile Data caps and a diminishing interest in Suffering through Movie Corral Hoodie Hangouts called Theaters.

    I am just about done with commerical entertainment.

    I watch about 1 to 2 DVDs per month via NetFlix via the mail.. and its the content from the Producers that has gone down hill in a hurry.. and lots of recycled teenie bopper rehashing of the same threee stories.. Werewolf falls in Love with Vampire, but Romeo loves Juliet.. bleh bleh bleh

    TV is a overly stuff advertisement commercial fest for more of the Theatre recycle of TV stories.

    It all just pushed out into the streets.. I joined a gym lost 80 lbs and put on a lot of muscle.

    I cannot imagine ever going back to that crazy life style.. those that don't escape are going to die a quick obese diabetic death.. darwinism at work.

    1. Re:NFX DVD replace Cable and TV for me by BigMike · · Score: 1

      Romeo loves Juliet ... Who writes this crap anyhow?

    2. Re:NFX DVD replace Cable and TV for me by Anonymous Coward · · Score: 0

      Hahaha disregard my rant, I suck cocks!!!!!!!!!!

  51. Governments do the same by Anonymous Coward · · Score: 0

    In the 70s Canada's federal government would send out kid's games, printed documents, tax forms on paper, you name it. All this is gone, taxes are the same. Wonder where the savings went?

  52. First world problems, second-rate service by phorm · · Score: 1

    The sad part being that many non first-world countries still have better internet service than our so-called first-world countries...

    1. Re:First world problems, second-rate service by Anonymous Coward · · Score: 0

      Citation?

  53. Netflix has the same GOAL as any company out there by MindPrison · · Score: 1

    ...and that GOAL is to MAKE MONEY!

    If you as a customer keeps purchasing their products, why should they bother to lower their prices? If they increase their prices - and you STILL keep buying, they WILL INCREASE THE PRICE until customers is starting to fall off the bandwagon.

    Here's a fine example from Sweden. Our government dropped the VAT tax on restaurant food/Service to 1/2. This essentially means that the food should be cheaper for the customers, bring more customers AND more importantly - get them to HIRE MORE STAFF.

    Can you guess what happened? The prices stayed the same, no one extra was hired.

    I asked my local restaurant owner why she didn't lower the prices, she got VERY OFFENDED and the GREED almost radiated from her when she excused everything with food costs going up etc. so she couldn't lower her prices etc, not hire any new staff etc.

    But the numbers don't lie - no one got hired - and their net earnings went up, extra money in the owners pockets, thank you SUCKERS! :)

    --
    What this world is coming to - is for you and me to decide.
  54. Re:Why do you want pieces of plastic by Anonymous Coward · · Score: 0

    I would probably do whatever needed to be done to get to that disconnect. Unless it's under a handcrafted glass mosaic or something the price is probably reasonable considering how much time I would spend in that basement on the internet.

  55. OMG -- what as first world problem, STFU. by Anonymous Coward · · Score: 0

    OMG -- what as first world problem, STFU.

    1. Re:OMG -- what as first world problem, STFU. by ArcadeMan · · Score: 1

      Says the AC with Internet access.

    2. Re:OMG -- what as first world problem, STFU. by BonThomme · · Score: 1

      no, I think he phoned that in...

    3. Re:OMG -- what as first world problem, STFU. by messymerry · · Score: 1

      He scrawled it on TP and sent it by carrier pidgeon...

      --
      Dear Microlimp: I give you 2 valid product keys for win7 and you reject both of them. Piss off you wankers!!!
  56. God forbid they pay overtime to their employees by Squidlips · · Score: 0

    The is the great thing about corporations; greed has no limit. Take the soft drink manufacturers; sugar is dirt cheap, but not cheap enough so they go for high-fructose corn juice and even that is not enough profits so they try to find the absolute cheapest crapola high-fructose garbage they can.

  57. OP, I introduce to you the 21st century. by Anonymous Coward · · Score: 0

    21 century, meet OP. He desperately needs your help.

  58. Disk? by Anonymous Coward · · Score: 0

    What is this "disk" you speak of?

    1. Re:Disk? by ArcadeMan · · Score: 1

      Aren't those the flat black things that were played with a needle or something?

    2. Re:Disk? by Belial6 · · Score: 1

      It is where all the movies are that the content providers have decided they don't want streamed.

  59. Re:Why do you want pieces of plastic by Lumpy · · Score: 1

    Or those that wants to watch a movie that is not on the streaming side. well over 50% of what I want to watch is not on netflix streaming OR hulu plus.

    --
    Do not look at laser with remaining good eye.
  60. Typical stupid Netflix Executives.... by Lumpy · · Score: 1

    Instead of announcing they will stop processing on saturday to increase profits. they would have announce it as, "here at netflix we love our employees so starting now we will be giving all of them saturdays off. It's because netflix is an honest company that loves it's employees."

    We all know it's as far from the truth as possible, but it's all fluffy and feely that makes people smile..

    --
    Do not look at laser with remaining good eye.
    1. Re:Typical stupid Netflix Executives.... by freeze128 · · Score: 1

      I believe there is an opening in a PR department somewhere for you.

  61. And become the next Jammie Thomas by tepples · · Score: 3, Informative

    Did you check Pirate Bay? Their prices are better too.

    Statutory damages of up to $150,000 per work isn't "better".

    1. Re:And become the next Jammie Thomas by Anonymous Coward · · Score: 1

      You commit felonies everyday, just like every other citizen of this country.

      Don't sit in smug judgment of another, you dirty criminal.

    2. Re:And become the next Jammie Thomas by Anonymous Coward · · Score: 0

      If you multiply the actual settled costs paid by the probability of you having to pay it, it comes out to what? a penny? Yea, that's a good price.

  62. 1st world problems by Anonymous Coward · · Score: 0

    That.

  63. Reducing prices by DeathByLlama · · Score: 1

    Give... you... money?? Why would they do a silly thing like that when they could just.... keep it?

  64. So tired of the 1st world problems meme by Anonymous Coward · · Score: 0

    should i put off fixing my flat tire until theres peace in the mideast?

    1. Re:So tired of the 1st world problems meme by eepok · · Score: 1

      No, a flat tire is a reasonable issue about which to complain. It becomes a meme-worthy "First World Problem" when you complain that you have to use the keyboard on your smartphone to find a nearby auto shop because Siri doesn't understand what an auto shop is.

    2. Re:So tired of the 1st world problems meme by tachin1 · · Score: 0

      Did someone call MC front A Lot?
      www.youtube.com/watch?v=M3w1_E1V46M

      --
      I'm always right, except when i'm not.
  65. Movies still unreleased on DVD by tepples · · Score: 1

    Unless the movie you wanted wasn't available on the streaming service, ONLY on a physical disc.

    What do you do if the movie you want to watch hasn't been released on DVD either? Pinocchio and the Emperor of the Night (1987) and Little Men (1998) are among them.

    Besides, if I'm not in a huge hurry to watch something, with a disk I can get extras easily

    Studios have been providing bare-bones editions to rental stores, where selecting anything from the extras menu instead shows an error message that the rental disc contains only the main feature, along with an ad for buying the full version.

    1. Re:Movies still unreleased on DVD by jedidiah · · Score: 1

      > What do you do if the movie you want to watch hasn't been released on DVD either?

      A much much MUCH smaller problem.

      Your own remarkably obscure examples demonstrate this.

      Streaming requires permission from the relevant publisher THIS SECOND. That permission can be REVOKED an hour from now.

      On the other hand, what's available on physical media represents everything that was consented to EVER. That consent can NEVER be revoked. We can trade old copies of that media until the publishers get blue in the face.

      "It was never published on DVD" is a much smaller problem than "it is not currently available for streaming".

      --
      A Pirate and a Puritan look the same on a balance sheet.
    2. Re:Movies still unreleased on DVD by tepples · · Score: 1

      That consent can NEVER be revoked.

      It can get revoked once all copies owned by Netflix are lost or damaged and the studio isn't authorizing a new pressing. Netflix DVD subscribers have been noticing this problem as titles just disappear from their queues. Or should Netflix be going out to Amazon and eBay to buy used copies as replacements?

    3. Re:Movies still unreleased on DVD by Belial6 · · Score: 1

      Yes. Of course they should be going at least Amazon or Walmart. I get that the hassle of dealing with eBay might not be worth the trouble, but there is no reason that Netflix should do without when Amazon, or the Walmat down the street has copies of the movie available for less than $5.

  66. Re:Why do you want pieces of plastic by ranton · · Score: 1

    I wouldn't live in a place with inadequate bandwidth for a simple video stream.

    Wow. You're quite picky.

    How is that picky at all? Over 70% of homes in the US have broadband access, so he is not picking a rare factor when choosing a home. And for someone who uses the Internet regularly, having broadband speeds is a very important consideration.

    I know I would never live in a home without access to non-satellite broadband. I also wouldn't live in an area with bad schools, high crime, excessive road noise, and those with a number of other undesirable factors. That still leaves me with quite a few options.

    The scenario you describe is a very rare one, if you are being truthful that is. Very few areas with $900/month three story housing have enough property taxes to fund good schools (those that do are probably funded by large private companies in the area). Such an area is also likely to have neighbors of a low socio-economic status, and will therefore have a hard time supporting many cultural options in the area. There are probably places like the one you describe, but they are far more rare than areas with bad Internet service.

    --
    -- All that is necessary for the triumph of evil is that good men do nothing. -- Edmund Burke
  67. Re:Why do you want pieces of plastic by Crashmarik · · Score: 1

    I wouldn't live in a place with inadequate bandwidth for a simple video stream.

    I also wouldn't use a service that does not provide a library at least on par with The Pirate Bay.

    That's a pretty ridiculous bar to set.

    I really get people that don't like the way movies/movies/entertainment gets the sausage factory treatment, and don't want to to endorse that. But the appropriate reaction is to not to partake of it.

  68. Why would they? by silvermorph · · Score: 1

    If USPS delivers mail monday through friday and packages monday through saturday, why would they bother doing dvd processing on Saturday? They can't mail anything out... there's no point...

    1. Re:Why would they? by Belial6 · · Score: 1

      Where has the USPS stopped delivering mail on Saturdays? I heard talk that they were thinking about it, but I still get mail every Saturday.

  69. I hear ya, Nom du Keyboard by Zontar_Thing_From_Ve · · Score: 1

    I feel the same way you do, Nom du Keyboard. My biggest complaint about Netflix streaming is that they don't have what I want to see. Now I admit that my tastes are not typical, so I get that if I want to see some Japanese sword fighting film from the 1970s, I'm probably going to have to get a DVD. But when I actually want to see a Hollywood movie, I am always finding that I can't stream it from Netflix. If they stopped their disc service, I might as well stop being a customer at that point. Other than 2 TV shows from a few years ago that I missed when they were on, I've found Netflix's streaming offers to be very poor. I would like to know what people watch who love the streaming from Netflix because there sure are plenty of them.

    1. Re:I hear ya, Nom du Keyboard by starless · · Score: 1

      I would like to know what people watch who love the streaming from Netflix because there sure are plenty of them.

      Mainly TV and netflix-only productions. e.g. Downton Abbey, Sherlock, Breaking Bad, Battlestar Galactica, Orange is the New Black,
      House of Cards, Doctor Who

    2. Re:I hear ya, Nom du Keyboard by vux984 · · Score: 1

      I would like to know what people watch who love the streaming from Netflix because there sure are plenty of them.

      TV shows mostly. There's several. And all it takes is a couple series your interested in to burn off weeks. We've been watching Dr. Who episodes, about 4 or 5 a week, for, it feels like over a year now.

      The movie selection is ... meh. There's generally always something I'm interested in watching, if I browse the selection.

      But if I independently decide I want to watch movie X, odds are very high its not there, regardless of how new or old it is, and I'll need to source it from somewhere else.

      Other than 2 TV shows from a few years ago that I missed when they were on, I've found Netflix's streaming offers to be very poor.

      Yeah, I don't know, maybe you watch a LOT more TV than I do, or have really narrow interests but I miss more series than I've ever watched, so there's literally tons of stuff I haven't seen, or haven't seen in long enough that I'd watch or re-watch. More than enough to fill several hours a week for as far ahead as I care to imagine.

    3. Re:I hear ya, Nom du Keyboard by Belial6 · · Score: 1

      And Netflix never will have a full selection for streaming. It is simply not something that they can control. Our copyright system doesn't allow for it. My prediction is that Netflix will end up like other TV Networks. They will have their own productions that may or may not do well, and then they will have a bunch of old crap that people may or may not want to watch. The idea that Netflix streaming will ever be on par with Netflix by mail (in it's heyday) is a non-starter.

    4. Re:I hear ya, Nom du Keyboard by Samizdata · · Score: 1

      I feel the same way you do, Nom du Keyboard. My biggest complaint about Netflix streaming is that they don't have what I want to see. Now I admit that my tastes are not typical, so I get that if I want to see some Japanese sword fighting film from the 1970s, I'm probably going to have to get a DVD. But when I actually want to see a Hollywood movie, I am always finding that I can't stream it from Netflix. If they stopped their disc service, I might as well stop being a customer at that point. Other than 2 TV shows from a few years ago that I missed when they were on, I've found Netflix's streaming offers to be very poor. I would like to know what people watch who love the streaming from Netflix because there sure are plenty of them.

      I confess, mainly TV shows that I missed first time around. Things like House M.D., rewatched Chuck, finally saw Breaking Bad and some other stuff. Also, some of my martial art movie fix.

      --
      It's not the years, honey, it's the mileage. - Colonel Henry Walton Jones, Jr., Ph.D.
  70. Re:Why do you want pieces of plastic by evilviper · · Score: 1

    Why would anybody want to wait for a day or two for a piece of plastic when they can access the data instantly online?

    Never underestimate the bandwidth of a USPS van full of Blu-ray discs...

    Movies on The Pirate Bay don't appeal to me, because of the low quality of the rips. The idiots that put them together don't even know they should strictly stick to picture dimension that are multiples of 16, let alone selecting the best perceptual encoding options, making a good trade-off of efficiency and compatibility, using a proper rescaling alg., or better yet, not rescaling at all.

    Streaming services don't really appeal to me, because of the DRM, Netflix's refusal to support Linux systems, despite how commonly such are used as TV-connected DVRs, and the inability to make an offline copy for later viewing, instead having to waste the bandwidth every-time you want to watch it, the ability for them to quietly discontinue carrying a movie, and needing to have your subscription in-force, forever, to be able to re-watch any movie you liked.

    I guarantee I get infinitely more utility out of those little plastic discs than anybody gets out of your much more expensive streaming service, and probably more than copyright infringers, too, saving on disc space upgrades, not wasting time hunting for slightly less popular or older titles, and more.

    --
    Slashdot gets worse every day... Pipedot: News for nerds, without the corporate slant
  71. Re:Why do you want pieces of plastic by Anonymous Coward · · Score: 0

    Prices for on-demand digital content of the type available on Netflix disk are way too high. It's something like $4 to $8 per movie. Their streaming catalog will never match their DVD catalog because of the price problem. The studios won't let them release stuff at a low price. If the studios were happy with royalties around $0.25 per play, then Netflix could offer a reasonable price for a subscription service. But if the studios want royalties of $3 per play, then no, Netflix couldn't offer it at a fair price that people want to pay.

  72. Evil Corporations... by CrimsonAvenger · · Score: 1

    So, the Evil Corporation decides to not make its employees work Saturdays?

    And you're complaining about this?

    I gather that this means that it's only evil if a corporation makes YOU work Saturdays, but if they make the people who provide you services work Saturdays, that's just fine?

    --

    "I do not agree with what you say, but I will defend to the death your right to say it"
    1. Re:Evil Corporations... by BonThomme · · Score: 1

      yay, job creators can uncreate more jobs

  73. Re:Why do you want pieces of plastic by mattwarden · · Score: 1

    That is not netflix's fault. It's the content providers.

  74. Do you work for netflix? by Anonymous Coward · · Score: 0

    It's $8 a month for those two movies. That's $4 a movie. How much did blockbuster charge?

    They went out of business for a reason.

    How much more time was it to go to blockbuster and back home?

    The vast majority of people had one on or near their commute route, so the answer is no time at all.

    It seems we keep wanting more and more for our dollar.

    As efficiencies skyrocket while wages are stagnant and inflation keeps on marching, you are god damn right.

    Most of the time we get it, but then later when we fall a little short of more and more we're annoyed.

    You mean we get annoyed at slowly worsening service, slowly inflating fees? Has anyone ever enjoyed that?

    Goes to show that you give someone a much better value and they adapt and take it for granted, then reduce their value by a little bit and it's the sky falling.

    That is called bait-and-switch. In civilized countries it is a crime.

    1. Re:Do you work for netflix? by Your.Master · · Score: 1

      Even if it was on their commute route, it would take time to go to blockbuster -- certainly if it was merely near.

      And I'm not so convinced the "vast majority" of people had that. I'm not saying they didn't, but I wouldn't assume so. I know that was never true of my parents, aunts, or uncles.

  75. Stuff that Matters? by sqorbit · · Score: 1

    I thought slashdot's tag line was "News for Nerds, Stuff that Matters". I would not count this as news or anything that really matters.

    --
    Sent from my TARDIS
  76. Re:Why do you want pieces of plastic by suutar · · Score: 2

    Is there any service with a library on par with TPB, streamed or otherwise?

  77. Saturday Processing by the+eric+conspiracy · · Score: 1

    It's only been the last couple of years that NF has been doing processing on Saturday anyway, and they didn't increase pricing when they started doing it.

    I'll miss it a little, but really it's not a big deal.

    1. Re:Saturday Processing by omnichad · · Score: 1

      And all this is happening while the USPS is still trying to end Saturday delivery. If that ever happened, Netflix wouldn't receive any more discs to process.

  78. The hubbub is misplaced by astro · · Score: 1

    The US Postal Service has been trying to cut losses by ending Saturday delivery of ALL mail for years. I used to be a Netflix DVD subscriber and am admittedly streaming-only now (DVDs are hard to squeeze through my VPN - I live in Germany now), but I fail to see the big deal. Feel fortunate you still receive Saturday delivery of junk mail and bills.

    1. Re:The hubbub is misplaced by 93+Escort+Wagon · · Score: 1

      Admittedly this is a tangent, but - I find it funny that the USPS is at the same time both trying to stop Saturday mail delivery and contracting with Amazon to deliver packages on Sunday.

      --
      #DeleteChrome
    2. Re:The hubbub is misplaced by freeze128 · · Score: 1

      I see the problem. DVDs aren't supposed to be squeezed through your VPN. You should check you mailbox for them.

  79. Re:Why do you want pieces of plastic by joe_frisch · · Score: 1

    EXACTLY.
    I would much prefer streaming if the same content were available but it isn't. In particular many recent releases are only available in physical disks. If netflix wants to go to an all streaming model it needs to talk to its suppliers, not its customers .

  80. This is a reportable issue? by breaddoughrising · · Score: 1

    The only people affected by this probably eat food out of a bucket. Find a real problem to complain about. Please.

  81. Why the outrage? by ComfortablyAmbiguous · · Score: 1

    I don't understand the outrage over Netflix changing the terms of the deal. Let's face it, this happens all the time. Sometimes it's good for a given customer, sometimes it's bad. Businesses that stand still don't survive. In this case you get your disk a little slower in some cases. Previously, they added a bunch of original content (Orange Is the New Black anyone?).

    When the deal changes in such a way you don't think you are getting your money's worth, don't buy it anymore

  82. Bluray is the best way to go. Streaming is hype by Eravnrekaree · · Score: 1

    Given that there are large araes of the country with only slow DSL or no broadband at all, DVD/Bluray delivery is still important. The fact is, as well, we dont have the internet infrastructure to deliver massive HD streams to everyone over the internet. Even FIOS would be totally overwhelmed by this. From a technical position, its also fairly inefficient use of resources since if you have 20 people in the same block watching the same channel, the channel has to be broadcast 20 seperate times over the local capacity, slowing things down for everyone else. Your also just not going to get the same perfect HD picture quality from some jerky streaming service that you can get from a Bluray disk. The picture and sound from bluray is second to none. Bluray delivery is very efficient because it prevents us from loading video watching on already overtaxed telecommunications lines and it helps keep the postal workers employed.

    1. Re:Bluray is the best way to go. Streaming is hype by Samizdata · · Score: 1

      Yeah, sorry. I don't have the cash for a BlueRay rig right now. (My Netflix streaming account was a gift.)

      --
      It's not the years, honey, it's the mileage. - Colonel Henry Walton Jones, Jr., Ph.D.
  83. DVDs.. are dead. I'm calling it. by butchersong · · Score: 1

    I wouldn't watch a movie I thought I might enjoy in standard def... I realize you're in a bit of a bind when netflix doesn't have rights to stream a movie you want to watch but I would seek out other sources (apple, vudu). It isn't necessarily "ethical" but perhaps do a search for couchpotato howto. Doesn't justify it but the more content is pirated the more content providers should feel pressured to make their stuff available in a method consumers want.

  84. double standards by Anonymous Coward · · Score: 0

    netflix has a fit when an internet provider throttles or discriminates against traffic to subscribers of their streaming services........

    while they do the same fucking thing to their own subscribers on the postal service side..

    fuck you, netflix. FUCK YOU.

  85. Re:Why do you want pieces of plastic by Sarten-X · · Score: 1

    Over 70% of homes in the US have broadband access

    That's the thing... I have "broadband", but it tops out at 3Mbps downstream, and is noisy enough that it often drops under 1Mbps..

    I know I would never live in a home without access to non-satellite broadband [faster than 3Mbps]

    I once thought so, too, but the rest of the situation is, as noted, practically perfect. That's was the gist of my post: connection speed is just one of many factors to consider in a house. To hold such an absolute hard line on it is silly, in my opinion.

    The scenario you describe is a very rare one, if you are being truthful that is.

    The only thing I'm not being truthful about is the implication that my housing cost is low for the area. I live in one of the least-inflated metropolitan areas in the United States, in a very old suburb. Since everything about the area is cheap, that includes taxes and the salaries needed to get good teachers. The downside, as noted, is that the buildings are old.

    --
    You do not have a moral or legal right to do absolutely anything you want.
  86. Re:Why do you want pieces of plastic by ThisIsAnonymous · · Score: 1

    "Yes, there are movies out there like that"...

    You make it sound as if this is the exception...I just checked these films on canistream.it and none of these are on Netflix instant as far as I could see.
    American Hustle
    12 Years a Slave
    Captain Phillips
    Dallas Buyers Club
    Gravity
    Her
    The Wolf of Wall Street

    That's most of the Best Picture nominations from this year (I think I left out two). Maybe canistream.it is wrong or not updated but if it is accurate, I think that is pretty pathetic. Netflix doesn't have most of the Oscar Best Picture Noms...seriously? Can someone with Netflix Instant check that. I've been using the disc service for years and I thought the Instant was catching up. Is it that off?

  87. That's capitalism by jhylkema · · Score: 1

    Netflix is not in business to provide movie streaming or DVD delivery service. They are in business for one thing and one thing only: Separate the punter (you) from his money. And like every other capitalist, they do it by providing the worst, most expensive service they possibly can. Simply put, profit = what you pay - what you get, and the more you get, the less profit they make.

    You must be new here.

  88. Re:Why do you want pieces of plastic by porges · · Score: 1

    Most of those movies -- the ones released later in the year, during the unofficial Oscar-flim-season -- aren't even on premium cable yet. Are you really amazed that the $8/month, unlimited, service isn't even as comprehensive as HBO PLUS Showtime PLUS Starz PLUS etc?

  89. Re:Why do you want pieces of plastic by JesseMcDonald · · Score: 3, Insightful

    I also wouldn't use a service that does not provide a library at least on par with The Pirate Bay.

    That's a pretty ridiculous bar to set.

    I think it's a very reasonable bar to set. TPB proves that there is no technical reason why we can't provide everyone with near-instant, free access to basically every last bit of media on Earth. It's up to the pro-copyright faction to justify withholding that access to suit their own material interests.

    --
    "The state is that great fiction by which everyone tries to live at the expense of everyone else." - Bastiat
  90. Not sure why... by Anonymous Coward · · Score: 0

    People don't just add seasons of shows they want to watch to the torrent queue and invest a tiny bit of money into an htpc instead of all that waste in mailing optical discs...

  91. Stop the presses by Anonymous Coward · · Score: 0

    Strop the presses: Comp[any improves profit by reducing serves.

  92. Re:Why do you want pieces of plastic by Belial6 · · Score: 1

    Unless our laws change to have mandatory licensing, the only way for Netflix to get their streaming catalog to match their DVD catalog is by getting rid of most of their DVD catalog. With DVDs, Netflix has the final option of sending an employee into Walmart to get DVDs to rent. With streaming, if the license holder doesn't want you to stream, there is simply no legal way to do it.

  93. Re:Why do you want pieces of plastic by Belial6 · · Score: 1

    Content providers and lawmakers.

  94. I'm happy by Anonymous Coward · · Score: 0

    I think we pay about $14 for 2 movies at a time. That's probably about $1.50 each. I don't know how they keep it so cheap. And I can see virtually any movie in circulation. The streaming selection is very limited, so if Netflix ever drops disks I'll drop Netflix. I don't want to see TV shows, and if I want to see old or mediocre movies I can get those at the library. I happily pay for Netflix disks because I can see all of the "arthouse" movies shortly after they come out. There are only a handful of theaters around (in Boston) where I can see those movies, and only one or two of those are civilized enough not to force me to see ads after paying $12 to see a movie. So if Netflix needs to close on Saturdays to make it work, that's fine with me. (I have to wonder how many people complaining about Netflix routinely and irrationally waste $2 on a plain bottle of water or $4 on a coffee at Starbucks that they could have made better at home.)

  95. Re:Why do you want pieces of plastic by Crashmarik · · Score: 1

    I also wouldn't use a service that does not provide a library at least on par with The Pirate Bay.

    That's a pretty ridiculous bar to set.

    I think it's a very reasonable bar to set. TPB proves that there is no technical reason why we can't provide everyone with near-instant, free access to basically every last bit of media on Earth. It's up to the pro-copyright faction to justify withholding that access to suit their own material interests.

    Oh man, That's just nucking futs. Seriously why don't you just try justifying why you limit access to your property or person for your own material interests.

  96. Re:Why do you want pieces of plastic by lgw · · Score: 1

    I have 100 discs in my Netflix queue that aren't available on streaming. Go through about 6 a week, and have for years (I don't have cable). Only about 10% or what I watch can be streamed. And sadly the count of "very long wait" is up to 20 now, and climbing.

    For the most part, it's only recent (but not too recent) content that's streamable. Heck, you can't even stream The Wire, and that's not that old. You can't stream any of the pre-reboot Dr Who episodes, and I could add another 100 discs to my queue just for Dr Who (does the BBC have these streaming yet?)

    --
    Socialism: a lie told by totalitarians and believed by fools.
  97. Re:Why do you want pieces of plastic by Anonymous Coward · · Score: 0

    That's not the only reason. Netflix takes things off their watch instantly list - we used to be able to watch Fraggle Rock and the entire Monty Python TV series via streaming, but not anymore. It's not just a copyright thing. There's definitely something else going on.

  98. First world problem ..... by King_TJ · · Score: 1

    I agree that most people won't notice or care.

    I only have so much time to watch movies in the first place. An extra day to get one returned isn't going to impact my life in any significant way. If I'm THAT desperate to receive a movie for ASAP viewing, I probably better just go out and buy the thing locally.

  99. No one cares by Anonymous Coward · · Score: 0

    I never expected Netflix to process discs on a Saturday and was surprised they even bothered. On a separate note, I have gotten 2 discs at a time, several times now, even though I only pay for 1. They have been doing a great job with identifying when something in Very Log Wait status becomes available and just have it mailed to me when it does. If you don't like Netflix you can always try GamezNFlix if they're still around. LOL.

  100. Re:Why do you want pieces of plastic by JesseMcDonald · · Score: 0

    Seriously why don't you just try justifying why you limit access to your property or person for your own material interests.

    That's easy. If someone else is using my property or person, I can't use it myself. Use of scare resources is inherently competitive and zero-sum. The same is not true for non-scarce resources like digital media.

    --
    "The state is that great fiction by which everyone tries to live at the expense of everyone else." - Bastiat
  101. Re:Why do you want pieces of plastic by Crashmarik · · Score: 1

    Seriously why don't you just try justifying why you limit access to your property or person for your own material interests.

    That's easy. If someone else is using my property or person, I can't use it myself. Use of scare resources is inherently competitive and zero-sum. The same is not true for non-scarce resources like digital media.

    Ahh so there are no scarce resources that go into digital creations ? Nobody puts time, money, consumable resources to make entertainment ?

    To condense out, you limit access to your things so you can derive benefit from them, in the case of digital creations you have arbitrarily decided that the creators and their creations shouldn't enjoy the same protections you enjoy with your property.

    Really, while I certainly think that the media companies have been shooting themselves in the foot with machineguns by not maximizing the digital presence of their works, (Just who the hell does it benefit when I can't watch all quiet on the western front, or Kubric's paths of glory ?). But that's their right. Just the same way it's your right not to let random strangers take a nap in your home when you aren't there.

  102. Re:Why do you want pieces of plastic by JesseMcDonald · · Score: 0

    Ahh so there are no scarce resources that go into digital creations ? Nobody puts time, money, consumable resources to make entertainment ?

    I didn't say that at all, and you know it. It's the "digital creations" themselves which are not scarce. Producing new ones requires labor and other scarce resources. However, artificial copyright monopolies are hardly the only way to fund the production of new media. In the absence of copyright you still have options like patronage and crowd-funding, not to mention volunteer efforts (which already make up a significant fraction of copyrighted works).

    Really, while I certainly think that the media companies have been shooting themselves in the foot with machineguns by not maximizing the digital presence of their works, .... But that's their right.

    No, punishing those who distribute copies of digital media without their authorization isn't a right. It's just a privilege invented as part of a scheme to incentivize the creation of new works. And like any legal privilege, it can only exist by infringing on the natural rights of others. There are other, better options.

    --
    "The state is that great fiction by which everyone tries to live at the expense of everyone else." - Bastiat
  103. FWP by Anonymous Coward · · Score: 0

    So if you don't like it, find another company to give your business to.

  104. Re:Why do you want pieces of plastic by Crashmarik · · Score: 1

    Ahh so there are no scarce resources that go into digital creations ? Nobody puts time, money, consumable resources to make entertainment ?

    I didn't say that at all, and you know it. It's the "digital creations" themselves which are not scarce. Producing new ones requires labor and other scarce resources. However, artificial copyright monopolies are hardly the only way to fund the production of new media. In the absence of copyright you still have options like patronage and crowd-funding, not to mention volunteer efforts (which already make up a significant fraction of copyrighted works).

    Really, while I certainly think that the media companies have been shooting themselves in the foot with machineguns by not maximizing the digital presence of their works, .... But that's their right.

    No, punishing those who distribute copies of digital media without their authorization isn't a right. It's just a privilege invented as part of a scheme to incentivize the creation of new works. And like any legal privilege, it can only exist by infringing on the natural rights of others. There are other, better options.

    Aren't you the little godling. What's your stuff is your natural right to control and have the state punish those that abuse that right, but for people that create the things you enjoy it's an artificial privilege. Then you go around saying that a system that is producing most of the worlds entertainment should be discarded just so people can have things they didn't contribute to the creation of ?

  105. See the writing on the wall by iamacat · · Score: 1

    Physical media is going away and Netflix is focused on improving streaming business. Expect mailing service to deteriorate and eventually go away. Realistically the future is pirate bay, but I can imagine especially scrupulous individuals setting up a non-profit DVD trading service.

  106. Streaming rights... by Anonymous Coward · · Score: 0

    Speaking of a US Expat living in Canuckistan right now who likes good movies... most of the Netflix subscribers I know either use paid VPN services to stream US Netflix or are content with the frankly shameful selection (easily 1/20th) of the US licensing agreements. And Canada has it very, very good compared to almost all of the rest of the streaming world.

    Speaking as a US Expat who also makes his living in the film industry, the idea that distribution rights should exist based on an arbitrary company's ability to distribute *cellulose* is positively quaint and ripe for disruption the same way LA (RIP) was. Past tense, mind. Because pretty much nothing except the financing & parties are actually made in LA anymore.

    The industry will take note or die. Neither quick enough for my tastes.

  107. Although I'm fully equipped for streaming... by Applehu+Akbar · · Score: 1

    I stick with the DVD plan, because it gives me access to the whole library of movies and TV shows. The tiny fraction of that library available for streaming is a joke. Netflix keeps wanting more people to stream, but this problem is the major inhibitor.

    What I would like to see Apple do with its immense cash hoard is to buy Hollywood. Not the whole thing, of course, because we would just be swapping one monopoly for another, but a substantial vertical slice of it. As soon as consumers are able to get current TV shows as well as movies on a low-cost subscription model without all the silly rules and restrictions, the rest of the entertainment industry will see the light and set up a similar system. Netflix streaming could be a major beneficiary of this process.

  108. Boohoo by Anonymous Coward · · Score: 0

    Seriously, this is a big deal? They committed to a 1-3 day turnaround, and this falls under that time frame. Have you absolutely nothing else to do when your DVD delivery is "interrupted"?

  109. Still a great deal by jimharris · · Score: 1

    Where else can you get 8 movie rentals for $8? If I watch everything as soon as I get it, I could cycle through eight flicks a month. But even when I'm slow and lazy I probably get in 4 movies a month, or $2 a rental.

  110. Re:Why do you want pieces of plastic by jwhitener · · Score: 1

    It is actually a fairly low bar. TPB rarely has older and/or obscure stuff. Material with enough seeds to actually get a good download is usually newer, and more 'main stream'. And very often in long TV series' there are episodes missing. Quality control / complete'ness checking is non-existent.

    In today's world of cheap storage, I would put the bar way way higher.