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At CIA Starbucks, Even the Baristas Are Covert

An anonymous reader writes with this interesting story about what it's like to work at “Store Number 1,” the CIA's Starbucks. The new supervisor thought his idea was innocent enough. He wanted the baristas to write the names of customers on their cups to speed up lines and ease confusion, just like other Starbucks do around the world. But these aren't just any customers. They are regulars at the CIA Starbucks. "They could use the alias 'Polly-O string cheese' for all I care," said a food services supervisor at the Central Intelligence Agency, asking that his identity remain unpublished for security reasons. "But giving any name at all was making people — you know, the undercover agents — feel very uncomfortable. It just didn't work for this location."

150 of 242 comments (clear)

  1. What's so hard about using the time-honored by Chromium_One · · Score: 5, Insightful

    ... tradition of ticket numbers?!

    --
    When you live in a sick society, just about everything you do is wrong.
    1. Re:What's so hard about using the time-honored by toejam13 · · Score: 5, Insightful

      Came to say the same thing. How many different restaurants print your order number on your receipt, then call the number when ready? While more impersonal than calling names, it makes it easier since you can display a number on a screen. Also, numbers are more easily pronounceable than some names, and avoids the issue when two or more customers have the same name.

    2. Re:What's so hard about using the time-honored by pushing-robot · · Score: 4, Funny

      They tried that, but the customers all fought for ticket number 7.

      --
      How can I believe you when you tell me what I don't want to hear?
    3. Re:What's so hard about using the time-honored by mindwhip · · Score: 3, Interesting

      There is nothing more annoying than:
      1) Fake friendliness (if you care so much about my name try and remember it for next time since I tell you it on almost a daily basis)
      2) People who can't pronounce my name
      3) People who can't spell my name
      4) People who use alternate spellings of my name without confirming the correct one (my name has 3 alternate spellings)

      After being annoyed at one or more of the above for the umpteenth time I started giving my name as Dave and don't care if they use Dave, Davie, David, Day or any other variant as it isn't actually my name.

      PS: they could just have the loyalty/payment card show them my name and not have to ask but that would be too easy.

      --
      [The Universe] has gone offline.
    4. Re:What's so hard about using the time-honored by mindwhip · · Score: 3, Informative

      Oh forgot to add (even though it goes against 3 and 4 slightly):
      5) Being asked to spell my name when all I want is a freaking coffee.

      --
      [The Universe] has gone offline.
    5. Re:What's so hard about using the time-honored by Jstlook · · Score: 5, Insightful

      I think it would have been a great idea on the part of the supervisor to, rather than write their names on the cups, just give them each a name as they order. "Hi! Your name is Fred today, what can I get you?"

      --
      ---jstlook ---For that is the way of Elves, for they say both yes AND no, and mean every word of it. --- J.R.R.T.
    6. Re:What's so hard about using the time-honored by newcastlejon · · Score: 2

      I would have thought that all the spies would want Number 6.

      --
      If God forks the Universe every time you roll a die, he'd better have a damned good memory.
    7. Re:What's so hard about using the time-honored by Anonymous Coward · · Score: 1

      Would you believe... 99?

    8. Re:What's so hard about using the time-honored by txoutback · · Score: 3, Funny

      When they ask your name, Have a laugh and just say "call me mindwhip"... they'll get the message.

    9. Re:What's so hard about using the time-honored by philip.paradis · · Score: 3, Funny

      First world problems.

      --
      Write failed: Broken pipe
    10. Re:What's so hard about using the time-honored by pipedwho · · Score: 4, Funny

      I am not a number, I am a free man.

      Oops, my bad, I forgot we're talking about somewhere in the USA.

    11. Re:What's so hard about using the time-honored by philip.paradis · · Score: 1

      What do the Village People have to do with this? Is it fun to work at the old CIA?

      --
      Write failed: Broken pipe
    12. Re:What's so hard about using the time-honored by Anonymous Coward · · Score: 3, Informative

      I see "cold fjord" in your handle. Does that refer to the /. kook of the same name?

    13. Re:What's so hard about using the time-honored by UnknownSoldier · · Score: 1, Insightful

      Sadly the Socialist Slave Number has taken away that freedom :-/

    14. Re:What's so hard about using the time-honored by LoRdTAW · · Score: 2

      I am not a number. I am a person!

      Be seeing you.

    15. Re: What's so hard about using the time-honored by xushi · · Score: 1

      Agree.. it's not for an interview, just for a cup of coffee.. you can give them the name Homer for all they care, as long as a few minutes later you know when your order is ready..

      But that said, now I really want to know what your name is (that comment of it spelled in 3 different ways) :) ..

    16. Re:What's so hard about using the time-honored by cold+fjord · · Score: 1

      "/. kook"?? In other words, a normal person.

      --
      much of left-wing thought is a kind of playing with fire by people who don't even know that fire is hot - George Orwell
    17. Re:What's so hard about using the time-honored by cytg.net · · Score: 1

      Or John. John Doe. Or Smith, A. Smith. Or ......

    18. Re:What's so hard about using the time-honored by DexterIsADog · · Score: 1

      There is nothing more annoying than: 2) People who can't pronounce my name

      Really? It's mindwhip - you say it like it's spelled!

      Just like Wojohowitz.

    19. Re:What's so hard about using the time-honored by Anonymous Coward · · Score: 1

      Until they put too much emphasis on the 'h'

    20. Re:What's so hard about using the time-honored by DexterIsADog · · Score: 1

      Okay, sure, a normal American person. That is to say, mildly retarded and mistaken about 80% of the things you "know" are true.

    21. Re: What's so hard about using the time-honored by MadChicken · · Score: 1

      Funnier yet, it's actually "Wojciehowicz". Though they spelled it wrong of the board the last season or so.

      --
      SYS 64738 NO CARRIER
    22. Re:What's so hard about using the time-honored by cant_get_a_good_nick · · Score: 2

      They tried that but they had to add a a one time pad and people got random drinks

    23. Re:What's so hard about using the time-honored by LordLimecat · · Score: 1

      Its hillarious to spend a weekend with folks from actual oppressed countries who are here on asylum and then cap the weekend with self-entitled slashdotters whining about how bad we have it here in the US.

      Dont worry about the fresh shot of perspective, its on the house.

    24. Re:What's so hard about using the time-honored by cold+fjord · · Score: 1

      At the moment I would say you seem pretty normal.

      --
      much of left-wing thought is a kind of playing with fire by people who don't even know that fire is hot - George Orwell
    25. Re:What's so hard about using the time-honored by Anonymous Coward · · Score: 1

      Using a number alienates the hipster crowd.
      So we have Starbucks now in India. Try writing Nahasapeetlamon on a tall cup using thick markers. Poor baristas.
      Everybody should have a Starbucks name. Mine is Tom.

    26. Re: What's so hard about using the time-honored by devilspgd · · Score: 5, Funny

      Better yet, go with "Bueller" and then leave without your coffee, leaving them calling Bueller, Bueller, Bueller.

      --
      Give a man a fish, he'll eat for a day, but teach a man to phish...
    27. Re:What's so hard about using the time-honored by jrumney · · Score: 1

      The fights that break out in the morning with everyone trying to be 7th in line.

    28. Re:What's so hard about using the time-honored by arglebargle_xiv · · Score: 4, Funny

      There is nothing more annoying than:

      1) Fake friendliness (if you care so much about my name try and remember it for next time since I tell you it on almost a daily basis)

      2) People who can't pronounce my name

      3) People who can't spell my name

      4) People who use alternate spellings of my name without confirming the correct one (my name has 3 alternate spellings)

      I get that all the time because of my European surname, I mean how hard can it be to pronounce Echsteinlefahrtengruber? With my Serbian wife I can understand it, Grzplstcknfltmrzovic can be a bit of a mouthful the first time you see it, but anyone should be able to get my name right.

    29. Re:What's so hard about using the time-honored by sumdumass · · Score: 1

      Mine is what. When the repeat it i saw yes. Then they look confused and i say what the fuck is the difference its just a damn coffe i could get anywhere else for one fifth the price so what is my name.

    30. Re:What's so hard about using the time-honored by philip.paradis · · Score: 1

      If you live in MX, odds are good you aren't trading nearly the amount of currency the GP is yielding on a daily basis for that take friendliness. Therein lies the essence of a first world problem.

      --
      Write failed: Broken pipe
    31. Re:What's so hard about using the time-honored by xushi · · Score: 1

      Them: 69 ?
      Me: Well I never...!

    32. Re:What's so hard about using the time-honored by Noah+Haders · · Score: 2

      I second mildly retarded :)

    33. Re: What's so hard about using the time-honored by sr180 · · Score: 3, Informative

      Some Comedians (The Chasers) in Australia booked and checked in online for a flight using the names Mr Terry Wrist and Mr Al Queda. When they didnt show for their flights, the calls across the terminal were pretty comical. www.youtube.com/watch?v=1FkYPV7Iwu4

      --
      In Soviet Russia the insensitive clod is YOU!
    34. Re:What's so hard about using the time-honored by gl4ss · · Score: 1

      but then they have an ID NUMBER! NUMBER OF THE BEAST!!! attached to them.

      i think the whole thing just sounds like a starbucks advert mixed with some agent mysticism shit. the fuckers ARE GOING TO USE some name when they go to a real star bucks while "undercover".

      and while at base, they could just make their own damn coffee.. wouldn't have to worry about people spiking it up.

      nevermind that almost all other places than starbucks manage just fine without names.. and in fact, the starbucks outside USA manage just fine without names too.. that i've been to. the names are mainly just to attach a bit of personality into waiting.. waiting something they make in 20 secs. fifo would work just fine.

      --
      world was created 5 seconds before this post as it is.
    35. Re:What's so hard about using the time-honored by dbIII · · Score: 1

      tradition of ticket numbers

      Number six your order is ready.
      I am not a number, I am a free man!


      http://en.wikipedia.org/wiki/Number_Six_%28The_Prisoner%29

    36. Re: What's so hard about using the time-honored by JWSmythe · · Score: 1

      You didn't give us a challenge, you didn't give us sufficient information. I'll just pick one at random.

      Sarah, Sara, Zara, Seraiah, Sarai.

      --
      Serious? Seriousness is well above my pay grade.
    37. Re:What's so hard about using the time-honored by tburkhol · · Score: 3, Insightful

      Here's the problem: the person who takes your order is not the person who delivers your order. There needs to be some way for server A to identify you to server B. Possible solutions:

      Assign a number to customer, and expect customer to answer to that number. Problems: depersonalizing, customers forget their numbers, "thirteen" sounds like "thirty"

      Let the customer assign an identifier for his order, providing some illusion of personal service. Problems: customer identifier may be confusing, customers may get annoyed if server A does not use the mystical spelling customer has in mind, servers may spend more time massaging the identifier than actually preparing product, server B may not pronounce the same identifier as server A recorded

      Photograph customers for product delivery. Problems: privacy fanatics, bad pictures, servers turn incidental photodocumentation into DMV-like picture-taking ritual

      In sum, there is no good way to make high-volume service look like personal service. People pretty quickly see through efforts to disguise it. While many people are willing to play along, occasional servers and customers will both manipulate these systems for their personal amusement. Misspelling your name is the barista equivalent of building paper-clip animals. Giving a fake name is the equivalent of painting your stapler purple. Try not to get bent out of shape when they call you "Susquehannah" instead of "Susquanna" or "Todd" instead of "Tom": they aren't trying to annoy you; they aren't trying to learn your name; They aren't likely to remember you next time; the content of your name is irrelevant to the process; and and effort to "get it right" only delays people around you.

    38. Re:What's so hard about using the time-honored by salimma · · Score: 1

      I'm going to try using "007" or, in case they insist on words, "Bond, James Bond" next time I'm in that silly place :p

      --
      Michel
      Fedora Project Contribut
    39. Re:What's so hard about using the time-honored by salimma · · Score: 1

      The first time you get a name collision and the spy gets his/her real name assigned randomly, expect sparks to fly

      --
      Michel
      Fedora Project Contribut
    40. Re:What's so hard about using the time-honored by Nikker · · Score: 2

      This is just a fluff piece. Lying would be so ingrained into an agent of this type that their own mothers probably don't know their names anymore. If someone asks you your name for something like this you just make up a name, that is their job. If anyone asks just say your name is Lorem Ipsum.

      --
      A loop, by its nature, continues. If that didn't make sense, start reading this sentence again.
    41. Re: What's so hard about using the time-honored by master_kaos · · Score: 1

      Lorri

    42. Re:What's so hard about using the time-honored by LDAPMAN · · Score: 1

      I can see you haven't been to Starbuck in MX. The cost is the same as the U.S. It's way expensive.

    43. Re:What's so hard about using the time-honored by Whorhay · · Score: 1

      The disadvantage of using ticket numbers is that they are usually sequential and only differ from the next or previous order by one or two characters at the most. With names the likelyhood of having identical first and last name is pretty tiny, and even when it does happen it would probably standout to the worker because it is an unusual circumstance. For keeping things easily and clearly seperate, names, even if they are fake, make much more sense.

    44. Re: What's so hard about using the time-honored by Pax681 · · Score: 1

      Some Comedians (The Chasers) in Australia booked and checked in online for a flight using the names Mr Terry Wrist and Mr Al Queda. When they didnt show for their flights, the calls across the terminal were pretty comical. www.youtube.com/watch?v=1FkYPV7Iwu4

      Chasers war... fucking classic!

    45. Re: What's so hard about using the time-honored by schlachter · · Score: 1

      customer: "Bond, James Bond"
      barista: "Uh, another coffee for Bond"

      --
      My God can beat up your God. Just kidding...don't take offense. I know there's no God.
    46. Re:What's so hard about using the time-honored by schlachter · · Score: 1

      They didn't like that their days were numbered.

      --
      My God can beat up your God. Just kidding...don't take offense. I know there's no God.
    47. Re:What's so hard about using the time-honored by schlachter · · Score: 1

      They should have one of the little mics in their sleeves like the secret service, and every time someone orders, they can raise their wrist to their mouth and whisper the order while looking all serious. The baristas will nod as they receive the order in their headset, and say "roger".

      --
      My God can beat up your God. Just kidding...don't take offense. I know there's no God.
    48. Re:What's so hard about using the time-honored by TangoMargarine · · Score: 2

      Grzplstcknfltmrzovic

      Good lord, that needs about 3-5 more vowels. Or a Kleenex.

      --
      Unity? Screw that: XFCE. Slashdot Beta? Screw that: SoylentNews. Australis? Screw that: Pale Moon. UX developers DIAF
    49. Re:What's so hard about using the time-honored by TangoMargarine · · Score: 1

      You should try something more exciting like "Velociraptor" or "Analrapists."

      --
      Unity? Screw that: XFCE. Slashdot Beta? Screw that: SoylentNews. Australis? Screw that: Pale Moon. UX developers DIAF
    50. Re:What's so hard about using the time-honored by rjstanford · · Score: 1

      Surprisingly on-topic: https://www.youtube.com/watch?...

      --
      You're special forces then? That's great! I just love your olympics!
    51. Re:What's so hard about using the time-honored by briancox2 · · Score: 1

      Aren't these secret agents?

      I don't think a secret agent who cannot make up a fake name within 1 second is really cut out for the job.

      --
      We should learn what we need to know about issues, before we decide what we need to feel about them.
    52. Re:What's so hard about using the time-honored by geekoid · · Score: 1

      2) So what? - You'll know you beverage is ready when they butcher your name
      3) So what? WTF does spelling matter? As long as they say it the same way, or in a recognizable buthering
      4) So what? Again? why would you care?

      It's fucking coffee, not a medical record and student transcript.

      PS: Your name is not that important.

      --
      The Kruger Dunning explains most post on /. http://en.wikipedia.org/wiki/Dunning%E2%80%93Kruger_effect
    53. Re: What's so hard about using the time-honored by deadweight · · Score: 2

      They forgot Mike Hunt, General MalFunktion, Hugh G. Rection, E. Normous Johnson, Ben Dover, I.P. Daily, Richard Cranium, and a few others...

    54. Re:What's so hard about using the time-honored by geekoid · · Score: 3, Insightful

      Doing better then an oppressed country does not mean we are doing well.
      That's kind of a low bar.

      --
      The Kruger Dunning explains most post on /. http://en.wikipedia.org/wiki/Dunning%E2%80%93Kruger_effect
    55. Re:What's so hard about using the time-honored by geekoid · · Score: 1

      If I have a name generator, and it coincidentally says the person name, and they say nothing about it, how is anyone going to know that's their real name?

      --
      The Kruger Dunning explains most post on /. http://en.wikipedia.org/wiki/Dunning%E2%80%93Kruger_effect
    56. Re:What's so hard about using the time-honored by geekoid · · Score: 1

      They want to maintain the habit of not giving out your name, and remember who you gave it to and why they are important.

      --
      The Kruger Dunning explains most post on /. http://en.wikipedia.org/wiki/Dunning%E2%80%93Kruger_effect
    57. Re:What's so hard about using the time-honored by houghi · · Score: 1

      I am not a coffee drinker, so I never went into Starbucks. Why is it even needed? When I go into a place and I order something to eat or drink, the person serving me makes the drink and gives it to me and takes my money.
      Having worked in bars they either are too cheap to pay enough staff or too cheap to buy enough hardware to make the coffee. A third option might be that they save on training, so not everybody can do it.

      Amazing what marketing can do. From what I hear it is lousy service for lousy quality at lousy prices and people stand in line for it. THIS is the reason sales and marketing people get away with so much, because they are actualy the people bringing in the money.

      --
      Don't fight for your country, if your country does not fight for you.
    58. Re:What's so hard about using the time-honored by jeffmeden · · Score: 1

      I think it would have been a great idea on the part of the supervisor to, rather than write their names on the cups, just give them each a name as they order. "Hi! Your name is Fred today, what can I get you?"

      A thermal scanner to watch their face for stress would probably flush out real names pretty accurately, if the barista managed to guess right. Really the key security issue with this whole premise is the barista. Why not just do a background check on them?

    59. Re:What's so hard about using the time-honored by DutchUncle · · Score: 1

      Wasn't there a magazine article years ago suggesting that one should never make restaurant reservations under one's real name? Instead, use a name appropriate to the cuisine of the restaurant - or, if traveling, the local language. It's more likely to be recognized, and may get you more karma points in advance.

    60. Re:What's so hard about using the time-honored by DutchUncle · · Score: 1

      Well, there you go, I can hear the baristas calling "Free Man" every few orders . . . .

    61. Re:What's so hard about using the time-honored by DutchUncle · · Score: 1

      With ticket numbers being assigned by the register / receipt printer, they could be successive Fibonacci numbers or whatever else people want.

    62. Re:What's so hard about using the time-honored by easyTree · · Score: 1

      lol

    63. Re:What's so hard about using the time-honored by demonlapin · · Score: 1

      I grew up in an area of the South where the w-/wh- distinction is preserved by many people (including me). College friends from the Northeast found it bizarre.

    64. Re:What's so hard about using the time-honored by demonlapin · · Score: 1

      "Thirteen" and "thirty" only sound the same in Strane.

    65. Re:What's so hard about using the time-honored by niftymitch · · Score: 1

      My answer is to reply "thank you". I so enjoy
      hearing "Thank you, your coffee is ready".

      But here on /. some other negative or Enders Game name would play better.

      Note that if you answer a phone the only approved answer in
      many TLA sites is the extension. Just the number... 69951 or
      whatever is marked on the phone.

      As a visitor locked in a closet I always answered "Wei" or "Mushi Mushi"

      --
      Truth is stranger than fiction, but it is because Fiction is obliged to stick to possibilities; Truth isn't. Mark Twain.
    66. Re:What's so hard about using the time-honored by philip.paradis · · Score: 1

      You've managed to miss the point while proving it, which I must say is an impressive accomplishment. The point is that the majority of the population of MX lacks the fiscal resources to purchase Starbucks beverages for precisely the reason you've noted. This is why a reply of "first world problems" is either funny or sad (perhaps both) irrespective of the buying power of a small fraction of the population of any region where a business with relatively expensive products happens to open a storefront. To help reinforce the point, you may wish to reference a list of countries by GDP (PPP) per capita.

      --
      Write failed: Broken pipe
    67. Re: What's so hard about using the time-honored by rioki · · Score: 1

      I don't know about his name, by my name is Sean. You can have Shown, Shaun and possibly misshearings such as John. But then again I don't care, if it is for coffee.

    68. Re:What's so hard about using the time-honored by DexterIsADog · · Score: 1

      Oh. my. god. You like, took my own joke, copied it, and used it against me! How... how... retarded.

      Good job.

  2. Typical Government Hypocracy by pubwvj · · Score: 5, Insightful

    Yet the government (FBI) objects to our desires for privacy (Apple & Google on-phone encryption).

    1. Re:Typical Government Hypocracy by VanGarrett · · Score: 5, Funny

      Ah, but they know why they want their privacy, and are concerned that you might want yours for the same sorts of purposes.

    2. Re: Typical Government Hypocracy by Anonymous Coward · · Score: 1

      Yes. Terrorism! Please be properly frightened! Your fear is the fuel to your protection.

    3. Re:Typical Government Hypocracy by Deadstick · · Score: 5, Funny

      Hypocracy? That's awful. I'd hate to be ruled by hypos.

    4. Re:Typical Government Hypocracy by Anonymous Coward · · Score: 5, Interesting

      Operational security is a concern for you on a daily basis?

      Talk about hyperbole. No, operational security isn't a concern for even those at CIA Starbucks on a daily basis. The reason they don't like names or number tickers or anything else that could directly or indirectly produce a pattern that can track their actions because they're so very aware of how everyone else not part of their system is or can be directly or indirectly tracked through a pattern of their actions. Although I guess if the Chinese and Russians are doing the same thing as part of their systems, it's not wholly unwarranted to think they may end up being tracked.

      Foreign states might try to coerce, corrupt, or disappear you?

      It's not rampant paranoia because everyone really is trying to get them? No, it's still really rampant paranoia. The thought they they might (1) engage in some top secret op under a variety of aliases, (2) use another series of aliases with their Starbucks coffee, and (3) it's (2) that's the linchpin on how they were secretly poisoned or whatever is absurd. Why? Because (a) it's unlikely they'll be adequately tracked through operation (1), (b) even if they were it's unlikely they'd choose CIA Starbucks as the source of their plan to kill you, (c) even if they did, they don't need to rely upon an alias on a cup to determine it's your drink when your drink may well be unique enough, the person to poison you will likely verify it's actually you before adding the mix to the drink, and there's literally hundreds of ways to kill you that are less obvious (a name on a cup of a prominent dead person looks suspicious as would a tracking number if it's loudly spoken at any point) if you're trying to quietly assassinate a person.

      No, this is all about some pretend thing in their heads that they're special enough to kill and yet smart enough to be hidden. The truth is most people are aware of how unimportant they are as a target and don't even attempt to hide themselves. But even those who try don't generally blend in very long--and by standards of the CIA, very long would be the rest of your natural life. The CIA/NSA/FBI all take advantage of this, have a certain level of loathing of the "sheep", and don't want to be placed into the same category because it fundamentally goes against their feelings of superiority of not being so "stupid".

      Honestly, "operational security", "ongoing investigation", and "national security" are the words of cowards more often than a real and meaningful thing used to actual protect the populace at large. And I should know as an Anonymous Coward, right?

      *Captcha: botulism

    5. Re:Typical Government Hypocracy by PolygamousRanchKid+ · · Score: 5, Insightful

      Foreign states might try to coerce, corrupt, or disappear you?

      No, as an American citizen, my own government might try . . .

      --
      Schroedinger's Brexit: The UK is both in and out of the EU at the same time!
    6. Re:Typical Government Hypocracy by sjames · · Score: 1

      Well, we've tried the elephants and the donkeys so far. I don't see how the hypos would be any worse.

    7. Re:Typical Government Hypocracy by david.given · · Score: 2

      ...are you thinking of hippos?

      Although I have to admit a hippocracy sounds freakin' awesome.

    8. Re:Typical Government Hypocracy by umStefa · · Score: 1

      Well... as somebody who is both a) not an american and b) a former employee of my countries government... the answer is YES

      --
      Technology is most abused by the very people it was created to help
    9. Re:Typical Government Hypocracy by BluBrick · · Score: 2

      Perhaps the commenter does not spell as well as you, O exalted paragon of linguistic virtue. But maybe it's just some form of Freudian slip? (S)He was obviously thinking about hypocrisy and government at the same time as writing the words and you know, sometimes when you do stuff like that, weird shit just happens. Sometimes - as it is here - it can be funny as well.

      Knob!

      --
      Ahh - My eye!
      The doctor said I'm not supposed to get Slashdot in it!
    10. Re:Typical Government Hypocracy by DexterIsADog · · Score: 1

      Really? Operational security is a concern for you on a daily basis? Foreign states might try to coerce, corrupt, or disappear you?

      Forget about foreign states, U.S. citizens are much more likely to suffer any of those from their own government.

    11. Re:Typical Government Hypocracy by rtb61 · · Score: 1

      Or, could it possible be, finally in spite of all evidence to the contrary, that those CIA torture freaks are finally feeling some sense of shame for the perverse behaviour. I wonder how recruiting is going?

      --
      Chaos - everything, everywhere, everywhen
    12. Re:Typical Government Hypocracy by cold+fjord · · Score: 1, Interesting

      No, this is all about some pretend thing in their heads that they're special enough to kill and yet smart enough to be hidden. The truth is most people are aware of how unimportant they are as a target and don't even attempt to hide themselves.

      Do you think that journalists and aid workers are so unimportant as to not be targets? It seems that ISIS disagrees with you.

      Jihadi John: FBI 'identifies' Isis militant who 'beheaded' British aid worker David Haines and US journalists James Foley and Steven Sotloff

      If they can be targets, why not CIA/NSA/FBI officers?

      And it isn't just an overseas threat.

      Oklahoma Beheading Suspect Shared Photos of Himself Giving ISIS Salute

      The CIA/NSA/FBI all take advantage of this, have a certain level of loathing of the "sheep", and don't want to be placed into the same category because it fundamentally goes against their feelings of superiority of not being so "stupid".

      Maybe what it actually goes against is their attachment to their head?

      Honestly, "operational security", "ongoing investigation", and "national security" are the words of cowards more often than a real and meaningful thing used to actual protect the populace at large. And I should know as an Anonymous Coward, right?

      Even though they can be and have been abused at times, what they are in fact are genuine issues that have to be dealt with by people in responsible positions in government. The fact that you don't deal with that demonstrate your post is disingenuous nonsense.

      --
      much of left-wing thought is a kind of playing with fire by people who don't even know that fire is hot - George Orwell
    13. Re:Typical Government Hypocracy by Whorhay · · Score: 1

      Journalists and aid workers in a war zone are about as far as you can get from a bunch of federal employees working for the CIA at the pentagon. Those people that ISIS has beheaded on video weren't picked because of what they were doing, they were just easy to find, capture, and killing them gets a rise out of the civilized world.

      If anyone at the pentagon thinks they work there secretly they are fools. All you'd have to do to determine who works there is set up a series of hidden cameras to capture plate numbers of vehicles entering the facility. Then feed those numbers through a batch of people who have access to the national plate registry system, cops do this for practically every traffic stop. It would be a joke for a nation state to obtain that kind of information and it is definitely inside the realm of possibility for groups like ISIS or AQ. Some of the vehicles will be essentially government limo service, which makes tracking the identity of the person being given such privilege a little more difficult but it also tells you a lot about their value as a target.

      The Oklahoma thing was only tangentially related to ISIS. It was a work place violence issue and the method he chose on the spur of the moment aligned with his sympathies. This is really only an issue at the Pentagon so far as regular work place violence is.

      Operational Security is a real thing but it doesn't really come into play when talking about an eating establishment labeling you with a name inside a secured facility.

    14. Re:Typical Government Hypocracy by TangoMargarine · · Score: 1

      Anyone who can't spell hypocrisy forfeits the right to invoke it in my book.

      --
      Unity? Screw that: XFCE. Slashdot Beta? Screw that: SoylentNews. Australis? Screw that: Pale Moon. UX developers DIAF
    15. Re:Typical Government Hypocracy by geekoid · · Score: 1

      That's a pretty selfish and stupid book you got there.

      --
      The Kruger Dunning explains most post on /. http://en.wikipedia.org/wiki/Dunning%E2%80%93Kruger_effect
    16. Re:Typical Government Hypocracy by TangoMargarine · · Score: 1

      I'm just tired of hearing people on Slashdot constantly misuse the term, Mr. Constantly Call Everyone on Slashdot Stupid with His Dunning-Kruger Effect Signature.

      Ironyyyyyyy

      --
      Unity? Screw that: XFCE. Slashdot Beta? Screw that: SoylentNews. Australis? Screw that: Pale Moon. UX developers DIAF
    17. Re:Typical Government Hypocracy by sudon't · · Score: 1

      I was gonna say, I think we are ruled by hype.

      --
      -- sudon't

      Air-ride Equipped

  3. Yeah So? by p0p0 · · Score: 2, Insightful

    Okay, and what? Is that it? Starbucks at the CIA doesn't use names for customers, just like any other coffee shop in the world, or any shop for that matter.

    News for nerds = Nope.
    Stuff that matter: = Negatory.

    1. Re:Yeah So? by BasilBrush · · Score: 1

      You obviously haven't been to many coffee shops. Starbucks usually use names for customers as do plenty of other coffee shops.

    2. Re:Yeah So? by CRCulver · · Score: 1

      This is a North American thing. In most of the world, coffee shops would never ask your name, even if they are Starbucks-clone chains. Starbucks locations abroad may ask your name, but this is obviously imposed by a customer service manual written in the US, just like McDonalds abroad makes staff smile broadly and recite lines totally out of context with the country around them.

    3. Re:Yeah So? by Zocalo · · Score: 1

      Given that they apparently couldn't figure out how to work around the issue for themselves we might not be talking about the most imaginative bunch of case officers here. I can picture it now; they got a whole queue of people called "Bond, James Bond", "Jason Bourne" and "Jack Ryan". Hilarity ensues...

      --
      UNIX? They're not even circumcised! Savages!
    4. Re:Yeah So? by BasilBrush · · Score: 1

      I'm in the UK. Busy take-away food places also ask for names when they are busy, and you will have to wait for the food. And I'm not talking about ones that are US franchises.

      But sure the culture probably did start in the US, as did the whole fast food and large-cup-coffee shops thing.

      European style is to sit at a table and be served by a waiter.

    5. Re:Yeah So? by russotto · · Score: 4, Funny

      I can picture it now; they got a whole queue of people called "Bond, James Bond", "Jason Bourne" and "Jack Ryan". Hilarity ensues...

      Yeah, just watch out for the one who asks for Kim Philby.

    6. Re:Yeah So? by mrxak · · Score: 1

      Yeah, this is a pretty pointless article, and the same stuff is talked about in every CIA TV documentary and news article anyway.

    7. Re:Yeah So? by PPH · · Score: 1

      Aldrich Ames, Jonathan Pollard, Alger Hiss, Benedict Arnold, Julia Child.

      Don't forget Edward Snowden, Julian Assange and Chelsea Manning. And Chuck Barris.

      --
      Have gnu, will travel.
    8. Re:Yeah So? by bickerdyke · · Score: 1

      Never have been asked for my name in any other coffeeshop than starbucks.

      --
      bickerdyke
    9. Re:Yeah So? by jratcliffe · · Score: 1

      European style is to sit at a table and be served by a waiter.

      Ever been to an Italian espresso bar?

    10. Re:Yeah So? by BasilBrush · · Score: 1

      Yes. You can also order at the counter in France and elsewere. But the norm is table service.

    11. Re:Yeah So? by kaatochacha · · Score: 1

      It's their attempt to be personal.

  4. Well they can be like rest area places where name by Joe_Dragon · · Score: 1

    Well they can be like rest area places where it has the name but other stuff in under control of a overall vendor.

    If not for that then the Manger will have to answer to Starbucks and not the CIA.

  5. uh... which starbucks is this? by ihtoit · · Score: 2

    my local SB even if they know you by name (I have long histories with a lot of coffee shops around here, most of them know me by name and how I like my coffee), none of them write names on cups. They all, for large orders (more than 4 cups) write what's actually in the cups.

    --
    Political debates have me rolling my eyes so much I think I got optical whiplash. I should sue. - Foamy The Squirrel
    1. Re:uh... which starbucks is this? by KingOfBLASH · · Score: 1

      It started a year or two ago IIRC. Basically many starbucks ask for your name, and write it on the cup. That way you know the venti cappuccino is indeed for you, and not the guy next to you. (They also write the order)

      I travel a lot and I've had the fortune of going to many starbucks, globally. I'd say maybe 50% use names, but it hasn't been implemented everywhere.

  6. Why do they even have a Starbucks? by __aaltlg1547 · · Score: 1

    Regular coffee is too cheap for them?

    1. Re:Why do they even have a Starbucks? by Anonymous Coward · · Score: 1

      Starbucks probably paid a pretty penny to lease that location. Guaranteed monopoly for a 24/7-run location with caffeine-addicted analysts. Who wouldn't want to sell coffee there?

    2. Re: Why do they even have a Starbucks? by digitig · · Score: 3, Funny

      My defence against Americans criticising British coffee always used to be that the worst coffee I ever had was in a cafe in St. Petes, FLA. Then I had a coffee in a Starbucks at London Heathrow, and I was forced to concede to Americans that the worst coffee I ever had was indeed in Britain. :(

      --
      Quidnam Latine loqui modo coepi?
    3. Re: Why do they even have a Starbucks? by RabidReindeer · · Score: 1

      Uh huh. Americans suck at coffee. That is why there are 100s of Starbucks in the UK with LINES OUT THE DOOR.

      Actually, Americans do suck at coffee. And Starbucks isn't helping, serving up fattened brewed charcoal water in pretentiously-named servings at ridiculous prices.

      Then there's US Navy coffee, reputed to be too corrosive for use as battery acid.

      It's mostly that Americans just drink so much coffee. And suck even worse at tea.

      You can find decent coffee in the USA. it's just more of a challenge than you'd expect, considering. Then again, we invented McDonalds, too.

      Until Starbucks came along, though, we really didn't even pretend very hard to have good coffee.

    4. Re: Why do they even have a Starbucks? by Eravnrekaree · · Score: 1

      I think you meant St. Petersburg, FL. Many of the cafes sort of treat coffee as an afterthought rather than specializing in it. A cafe is often more of a restaurant. There are some locally run coffee places that are fairly decent, however

    5. Re: Why do they even have a Starbucks? by AthanasiusKircher · · Score: 2

      Until Starbucks came along, though, we really didn't even pretend very hard to have good coffee.

      That's not strictly true, at least not in some big cities and college towns that had decent coffee shops pre-Starbucks. It was really quite sad where I was living at the time when Starbucks came to town and basically started taking over spots that used to be indy coffee shops. Sure, not all of them were great, but they were generally better than Starbucks... Which frankly is terrible. Even if they had decent coffee, I wouldn't prefer to go there because of the pretentious BS of it all. No, I don't find it sophisticated or even cute to call sizes by some bizarre names, no I don't want to be asked 20 questions including my name just to order a plain standard drink. In Italy, you can find better coffee on any block at the local bar, and they don't need any of this crap "grande white chocolate mocha 1% with whip" to serve up something decent. You don't need white chocolate syrup and whipped cream to make a decent espresso taste good. I'd personally rather get a coffee from Dunkin Donuts than Captain Ahab's mate's joint.

    6. Re: Why do they even have a Starbucks? by geekoid · · Score: 1

      Large corporations suck at coffee.
      Some place in America have great coffee, like Portland, Or.
      It's regional, but that's becasue the US is so large.
      Not to imply only portland has good coffee.

      --
      The Kruger Dunning explains most post on /. http://en.wikipedia.org/wiki/Dunning%E2%80%93Kruger_effect
    7. Re: Why do they even have a Starbucks? by geekoid · · Score: 1

      It is my opinion the Starbucks over roasts their beans specifically to upsell into the sweeter dessert coffee beverages.

      --
      The Kruger Dunning explains most post on /. http://en.wikipedia.org/wiki/Dunning%E2%80%93Kruger_effect
    8. Re: Why do they even have a Starbucks? by sudon't · · Score: 1

      I have to agree - it's next to impossible to get good coffee in the US. Trust me, I've been almost everywhere in the US. Hell, I went into a supermarket yesterday (Food Lion, in the southeast Carolinas) and they had no whole bean coffee! It's one thing to not find decent coffee in restaurants, but to have trouble buying beans just blows my mind. Yes, I went to Starbucks.

      --
      -- sudon't

      Air-ride Equipped

    9. Re: Why do they even have a Starbucks? by RabidReindeer · · Score: 1

      Food Lion is a Wal-Mart wannabe when it comes to groceries. Odd sizes, limited inventory, horrible layout.

      Try Duncan Donuts. Their coffee has been praised a lot lately and they may sell whole bean bags in their shops. They do in Publix supermarkets, and I'm pretty sure you can find Publix in SC. Also check out Cost Plus/World Market. They have whole bean of various qualities and an in-store grinder. Another local option you may find is The Fresh Market, which also has a grinder.

      Or, you could just order green beans from Sweet Maria's and roast them yourself!

  7. Sounds like hands-on training by Pichu0102 · · Score: 1

    Maybe it's to give undercover agents in training some semi-real-world experience with giving false names with confidence?

    1. Re:Sounds like hands-on training by Z00L00K · · Score: 1

      Correct answer should be - use a code name.

      Or just change the way of working - give a number. Today I'm number 42.

      --
      If builders built buildings the way programmers wrote programs, then the first woodpecker would destroy civilization.
  8. Store # 1? by mbone · · Score: 2

    I thought that was a Pike's Place in Seattle?

  9. I hope visiting SIS oficers by mjwalshe · · Score: 2

    Use Pike or Howard :-)

  10. What undercover agents are these? by orzetto · · Score: 1

    I thought undercover agents would be trained to conjure up a fake identity on the spot, even under duress, and keep it consistent with any information the interrogating party may have.

    --
    Victims of 9/11: <3000. Traffic in the US: >30,000/y
    1. Re:What undercover agents are these? by u38cg · · Score: 1

      This is one - just one - of the many reasons you're not an undercover agent.

      --
      [FUCK BETA]
    2. Re:What undercover agents are these? by coofercat · · Score: 1

      If they're tottering about in CIA HQ, then I suspect neither are any of these people.

    3. Re:What undercover agents are these? by geekoid · · Score: 1

      Is that becasue you think spies are all like James Bond? Never have down time? never get debriefed? Never get training? Just run around, shoot things and bang hot women?

      --
      The Kruger Dunning explains most post on /. http://en.wikipedia.org/wiki/Dunning%E2%80%93Kruger_effect
  11. Traffic engineering by mbone · · Score: 2

    I can actually understand this - suppose I was an agent and I made up a random name, like 'Polly-O string cheese'. If I used it consistently, a spy for the other side could do traffic analysis - things like " 'Polly-O string cheese' always gets a coffee, except for 2 recent periods of about a week each. Suspected agent X was reported as being in country Y, an ally of ours, during those 2 periods, and at no other time. Next time 'Polly-O string cheese' doesn't get a coffee, if X is in country Y, get the Y state security to arrest him.

    If I were agent X, I would be very nervous at having to give any name, even if I could make one up each time. Humans are not very good at making up random things...

    1. Re:Traffic engineering by Anonymous Coward · · Score: 1

      Well, then you have an overly literal mind.

      What do you think this offers over subverting a barista who works there, and could actually tell you that the fat greasy spook with a missing left pinkie was OOO on June 17th?

    2. Re:Traffic engineering by PsychoSlashDot · · Score: 1

      I can actually understand this - suppose I was an agent and I made up a random name, like 'Polly-O string cheese'. If I used it consistently, a spy for the other side could do traffic analysis - things like " 'Polly-O string cheese' always gets a coffee, except for 2 recent periods of about a week each. Suspected agent X was reported as being in country Y, an ally of ours, during those 2 periods, and at no other time. Next time 'Polly-O string cheese' doesn't get a coffee, if X is in country Y, get the Y state security to arrest him.

      If I were agent X, I would be very nervous at having to give any name, even if I could make one up each time. Humans are not very good at making up random things...

      If a nefarious entity has access to detailed records of what names are written on the plastic cups, as an intelligence agency you're already well-screwed.

      Y'know, I wonder if they scrub the money involved for DNA before handing it over to the clerks...

      --
      "Oh no... he found the .sig setting."
    3. Re:Traffic engineering by Z00L00K · · Score: 1

      That only works if you give a consistent code name.

      Act random style and you will confuse even the best statistician.

      --
      If builders built buildings the way programmers wrote programs, then the first woodpecker would destroy civilization.
    4. Re:Traffic engineering by stoploss · · Score: 1

      Your entire attack vector is obviated by the fact that these people are probably mostly paying with plastic. If so, you have their real names anyway. Attack there rather than some esoteric sampling attack based on the analysis of called names.

      Besides, if you're going so deep into pattern analysis that you fear the effects of calling a pseudorandom name, I *guarantee* you there are better identifier proxies... most notably time of day/order type correlation, which is likely to be far more stable and restricted than the spectrum of pseudorandom name choices you fear. I wouldn't care if I were randomly called Enzo or Charles, but I would never order a pumpkin spice latte. I'd probably order an Americano 98% of the time, and I probably place my order within the same 20 minute window each day. So, which is likely to be a better identifier?

      Or they could just coopt the goddamn barista and get them to compares faces/dates present at the CIA vs field surveillance photos. Which is probably the best solution, and completely sidesteps your abstruse attack vector.

      Why would the attacker choose to do it "the hard way"?

  12. gold star card by xombo · · Score: 1

    I'm a little surprised that they don't accept the rewards cards.

    Why not have it randomly select a Starbucks store ID from the POS every time it processes a transaction at that location?

    1. Re:gold star card by bickerdyke · · Score: 1

      Another intresting fact: My (europa based) rewards card was sent by international mail from Seattle. But is not accepted in the united states.

      --
      bickerdyke
  13. Bond by PPH · · Score: 2

    James Bond. And I'll take that shaken, not stirred.

    What was I thinking? I'll just send Moneypenny down to fetch the coffee.

    --
    Have gnu, will travel.
  14. The CIA are one of the 'boys' now? by Mister+Liberty · · Score: 1

    Let's not lose sight of the fact that they're mostly psychopathic mercenaries and murderers -- on behalf of Big Bucks, not Starbucks.

  15. Phase Three by RDW · · Score: 1

    Is this connected with the transition from Phase Two to Phase Three? Presumably it must have helped with recruitment:

    "Though the coffee chain's specific plans are not known, existing Starbucks franchises across the nation have been locked down with titanium shutters across all windows. In each coffee shop's door hangs the familiar Starbucks logo, slightly altered to present the familiar mermaid figure as a cyclopean mermaid whose all-seeing eye forms the apex of a world-spanning pyramid...Remaining Starbucks employees earmarked for re-training are being taught revised corporate procedures alongside 15,500 new hires recently recruited from such non-traditional sources as the CIA retirement program, Internet bulletin boards frequented by former Eagle Scouts, and the employment section in the back of Soldier Of Fortune magazine."

    http://www.theonion.com/articl...

  16. loyalty programs... by ArieKremen · · Score: 3, Insightful

    but they all use their loyalty program cards tied to their personal credit cards....

    --
    -- Cave quid dicis, quando, et cui
  17. names happen ... by oneiros27 · · Score: 1

    I don't even drink coffee, but when I go with other people, there are plenty of coffee shops out there (some Starbucks, some not) that ask for your name.

    It stands out to me, because one of my co-workers ends up with 'Richard' on his cup, because he doesn't want to waste 5 min repeating his name and then trying to tell them how to spell it.

    --
    Build it, and they will come^Hplain.
  18. Capacity planning by ebonum · · Score: 3, Interesting

    "Because the campus is a highly secured island, few people leave for coffee, and the lines, both in the morning and mid-afternoon, can stretch down the hallway."

    What a waste of time and resources!

    For a group of people who likes to give the impression they are all super geniuses (and by extension deserve X 100 billion a year in funding), I would expect at least one person could have done some capacity planning and figured out how big the Starbucks need to be for that location. How about some accountability? Fire the person who planned this coffee shop. His/her mistakes cost the country the hourly rate of each person in line * the time they waste standing around.

    1. Re:Capacity planning by Whorhay · · Score: 1

      If they were smart enough to figure that out then they would probably just make their coffee flavored milkshakes at home and put it in a thermos. Or get one of those single cup coffee machines.

  19. Re:Treasonous CIA gets more taxpayer money by hey! · · Score: 5, Informative

    Not to interfere with your nascent flame-war or anything but "self-funding" is not inconsistent with "getting more taxpayer money". First, they may get larger appropriations while at the same time running side businesses. Second, even if their appropriation were cut to zero, any money they make on the side becomes "taxpayer money."

    One of the most fundamental principles of our form of government is that no executive branch agency can spend money without Congressional approval, no matter where that money came from. The reasons for this go back to the English Civil War. Charles I attempted to rule without calling Parliament, but since the Magna Carta English kings did not have the power of taxation; the House of Commons did. So Charles attempted an end-run by exploiting a fee that had been traditionally levied on coastal towns to pay for maritime protection in time of war. Charles's attempt to use "Ship Money" as a revenue source independent of Parliament was one of the key events leading to the Civil War, and was familiar history to the framers of the US Constitution.

    --
    Post may contain irony: discontinue use if experiencing mood swings, nausea or elevated blood pressure.
  20. Pff by Greyfox · · Score: 1
    1) Every agent give the name "John Smith." Duh.

    2) You take the supervisor to the basement and put one in his ear. Also duh. God damn are we running an intelligence agency or a kindergarden?

    --

    I'm trying to teach myself to set people on fire with my mind... Is it hot in here?

  21. Re:Is it that much of a problem? by ChunderDownunder · · Score: 1

    A minute or two, actually.

    Tap previous grounds into a knock-box, rinse portafilter, grind beans, tamp them down, draw espresso shots, steam milk, style a love heart in the froth.

    That's just for a caffe latte. The slow pour-over filter coffee nerds rave about is an art form that takes a while...

  22. SB #1 is Seattle NOT Langley Virginia.... by Anonymous Coward · · Score: 1

    Ummm.. Starbucks #1 is in the Pikes Place marketplace in Seattle Washington, not CIA HQ.... somebody got their wires crossed...

    1. Re:SB #1 is Seattle NOT Langley Virginia.... by WillAffleckUW · · Score: 1

      Ummm.. Starbucks #1 is in the Pikes Place marketplace in Seattle Washington, not CIA HQ.... somebody got their wires crossed...

      You mean Pike Place Market in Seattle.

      There is no Pike's Place Market. There never has been.

      And the first rule of CIA Starbucks is there is no CIA Starbucks.

      --
      -- Tigger warning: This post may contain tiggers! --
    2. Re:SB #1 is Seattle NOT Langley Virginia.... by Control-Z · · Score: 1

      SB probably had to tell the CIA it was #1 to get permission to build a Starbucks at Langley.

  23. A coffee shop name by Archfeld · · Score: 1

    I started using the name 'Bob' at the local Starbucks because of the pronunciation issue, not to mention I am a wee bit paranoid.

    Just because I am paranoid DOESN'T mean they aren't after me.

    --
    errr....umm...*whooosh* *whoosh* Is this thing on ?
    1. Re:A coffee shop name by geekoid · · Score: 1

      Of course it doesn't. paranoid means specifically that people are out to get you.
      Paranoid Delusion mean you think they are, but they aren't.

      --
      The Kruger Dunning explains most post on /. http://en.wikipedia.org/wiki/Dunning%E2%80%93Kruger_effect
  24. If they have nothing to hide... by doug141 · · Score: 1

    then they have nothing to worry about!

  25. This is news? by eyegone · · Score: 1

    So you're telling me that "security" people are self-important asshats? Who knew?

    --
    "They that can give up essential liberty to obtain a little temporary safety deserve neither liberty nor safety."
  26. CIA food court by Nukenbar · · Score: 1

    I've had lunch there, and it is pretty surreal how they have this normal mall food court in the middle of one of the most secure places on the planet.

    But I guess everyone needs a slice from Shapiro pizza now and again.

  27. bucks by superwiz · · Score: 1

    Star Bucks

    --
    Any guest worker system is indistinguishable from indentured servitude.
  28. Spy vs. Spy by TheRealCodeRed · · Score: 1

    Barista: Can I get your name?
    Spy: I feel uncomfortable with this line of questioning
    Barista: Sir, I just want to put your name on the cup so you know when you coffee is ready.
    Spy: I don't know I think answering this question could compromise my cover.
    Barista: Sir, I swear I just want to make sure you get the correct coffee.
    Spy: I need to push this up the line. Make sure I can get clearance to give you my name
    Barista: Never mind your coffee is ready. Here you go. Would that be cash or credit.
    Spy: Credit here you go.
    Barista: Thank you Mr. Smith have a nice day.

  29. Re:This is a very real concern by geekoid · · Score: 1

    Really? odd. Every Starbucks I've been to uses the name on the cup, unless they can't read it.

    --
    The Kruger Dunning explains most post on /. http://en.wikipedia.org/wiki/Dunning%E2%80%93Kruger_effect
  30. Doesn't inspire confidence by Control-Z · · Score: 1

    If they can't come up with a fake name to give to a person that makes coffee then I don't have a lot of confidence in their job performance.

  31. Re:Treasonous CIA gets more taxpayer money by sudon't · · Score: 1

    Well, both heroin and cocaine are cheaper and purer than ever, so here's one government plan that seems to be working.

    Hate to go back to the original topic, but, hey CIA guys, you can give any name you want! Although I have to admit, I sometimes forget which exotic-sounding name I give to clerks, causing them to call it several times before I remember that I'm Paco, Goober, or whoever.

    --
    -- sudon't

    Air-ride Equipped