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If You Want To Buy an Apple Watch In-Store, You'll Need a Reservation

An anonymous reader writes "Good news for those of you thinking of buying an Apple watch but were concerned the experience wouldn't feel exclusive enough. According to MacRumors there will be no walk-in sales the first few weeks of launch. Instead, you'll have to call the store and make reservations. From the article: "Apple will begin offering online pre-sales of the Apple Watch starting on April 10th, with the first deliveries occurring on April 24th, the official Apple Watch launch date. During those two weeks, customers will be able to have hands-on 'try-on' appointments at Apple retail stores in order to help make up their mind. However, according to training documents that MacRumors has received, Apple is not allowing any walk-in retail purchases for the Apple Watch at launch. Instead customers must make an online 'Product Reservation' to hold a specific Apple Watch model at a retail store. This new 'Product Reservation' system is used instead of Apple's 'Personal Pickup' system for Apple Watches. Apple's retail training documents indicate that 'If a customer walks in and wants to purchase a watch, offer the option to try on a watch. Then help them place an order online or through the Apple Store app.'"

122 of 193 comments (clear)

  1. Brilliant idea by DogDude · · Score: 4, Insightful

    These guys really are brilliant marketers. Famously brilliant. People who define themselves by the shit they own will eat this up!

    --
    I don't respond to AC's.
    1. Re:Brilliant idea by neumayr · · Score: 4, Insightful

      I agree, they're really following up on this "cater to the rich guys" business model. Though even though I like some of Apple's products, part of me would really like to see this product to fail. Bring Apple back from being a fashion accessory to a tech company.

      --
      Truth arises more readily from error than from confusion. -Francis Bacon
    2. Re:Brilliant idea by gstoddart · · Score: 4, Insightful

      I agree, they're really following up on this "cater to the rich guys" business model

      But, but ... they're the ones with all the money.

      I'm sure people will go gaga over this. I, and I'm sure many people, will continue to not give a damn about the smart watch market.

      It provides me with nothing at all other than another gizmo I don't want or need.

      --
      Lost at C:>. Found at C.
    3. Re:Brilliant idea by TWX · · Score: 3, Interesting

      Hell, I'm still wearing a decades-old Bulova Accutron, the kind with the actual tuning fork mechanism. No way that's getting replaced with something that will be obsolete in a few months.

      --
      Do not look into laser with remaining eye.
    4. Re:Brilliant idea by Paradise+Pete · · Score: 1

      It's your Bulova that will be obsolete in a few years. There's only so much wrist space. Wasting it on something as impotent as a mere clock will seem downright foolish. And don't even think about it being an "heirloom". Your grandchildren will say "That's, uh, very nice, Grandpa. Now how do I get it onto the network?"

    5. Re:Brilliant idea by pr0fessor · · Score: 1

      The majority of people I know don't wear watches to begin with, a smart watch is a fancy version of something they wouldn't buy in the first place. I haven't worn a watch since I got a cell phone and everything started having a clock in it.

    6. Re:Brilliant idea by GameboyRMH · · Score: 1

      Bring Apple back from being a fashion accessory to a tech company.

      They're just trying to compete on their strengths.

      --
      "When information is power, privacy is freedom" - Jah-Wren Ryel
    7. Re:Brilliant idea by TWX · · Score: 1

      Key words, "in a few years." Right now my old Accutron still performs the function that it was designed for just as well as it did when it was manufactured.

      I don't doubt that someday the paradigm shift will happen as it did for cellular phones, but the evolution of the smartwatch is happening even faster than the smartphone, and even that still isn't settled. I expect these first-generation models to quickly not function right as the software on the watch, like on many smartphones, won't be able to be updated to what the back-end servers need before too long, so all of the gadgets and features will stop working as better designs for the watches themselves come up.

      This is a market where being an early adopter will mean lots of challenges just to use the devices. I'm happy to let the technology mature a bit before considering it. After all, life was good before smart phones, it'll remain good before smart watches.

      --
      Do not look into laser with remaining eye.
    8. Re:Brilliant idea by TWX · · Score: 1

      And that's where we start to diverge. I don't think that the iWatch will continue to do the things it was sold to do. I think that Apple will modify the services or protocols down the road and this first-generation iWatch will start losing features as it's now not compatible with the new way the services will be provided.

      My Accutron won't need an 'upgrade' unless we switch to metric time.

      --
      Do not look into laser with remaining eye.
    9. Re:Brilliant idea by Noah+Haders · · Score: 1

      People who define themselves by the shit they own will eat this up!

      I agree. apple users are snobs who define their identities by showing off their gadgets. I don't go near that, this is why I have a nexus one and moto360 writs watch along with a galaxy tab and chromebook on which I'm running Linux.

    10. Re:Brilliant idea by sexconker · · Score: 1

      We're already on the third or fourth generation of "smart" watches.
      The world doesn't start and stop on Apple's clock, nor their watch.

    11. Re:Brilliant idea by Binestar · · Score: 1

      The majority of people I know don't wear watches to begin with, a smart watch is a fancy version of something they wouldn't buy in the first place. I haven't worn a watch since I got a cell phone and everything started having a clock in it.

      I felt the same way, and frankly I could get by without a smart watch, but the feature set really hit my use-case. I do onsite consulting for small firms (HIPAA and PCI compliant IT support) and often get SMS and emails from customers other than the one I'm currently at. While it would be possible to pull out my phone and read SMS and emails, I'm often in front of customers or otherwise in a position where it would be rude or even inconvenient to pull out my phone, but I need to know if a server at another customer has gone offline. By having my SMS and emails show on my (previously pebble, now Gear) smart watch I am able to save a non-trivial amount of time per day by just glancing at my watch instead of pulling out my phone.

      This is a very specific use case though, and while I love that smart watches exist, once I get home the watch is taken off and set down next to my phone.

      --
      Do you Gentoo!?
    12. Re:Brilliant idea by TWX · · Score: 1

      We were several-generations in before Google released the HTC Dream/T-Mobile G1 as their launch phone for Android. That still doesn't mean that a new-old-stock G1 will power-up and be able to use all of its built-in cloud functions, or that one could even update it to a new enough version of Android to do anything useful with it. I expect the same is true for first couple of generations of iPhone.

      This is part why it makes sense once you buy it, to use a device until it cannot be used anymore. If everyone does this then service providers, like Apple and Google, will be forced to maintain compatibility with older devices. They won't be able to orphan devices because they'll piss-off their customers. Early-adopters get burned because they pay a lot for a device and have to deal with support being dropped due to such a small customer base relative to the new device that comes out later.

      --
      Do not look into laser with remaining eye.
    13. Re:Brilliant idea by BasilBrush · · Score: 1

      Thanks, I did so enjoy the unintended irony of your post.

    14. Re: Brilliant idea by HornWumpus · · Score: 1

      The late 70s.

      --
      John McAfee 'It was like that time I hired that Bangkok prostitute; to do my taxes, while I fucked my accountant'
    15. Re:Brilliant idea by CannonballHead · · Score: 1

      Unintended? I doubt it. :)

    16. Re:Brilliant idea by macs4all · · Score: 1

      And an iWatch will also continue to do the things it was sold to do. The software will not be upgradeable, but neither is the Accutron.

      And once again, I will point out that Accutron was made obsolete by quartz. Bulova abandoned it.

      How will the software in an Apple Watch not be upgradeable?

      There's this new thing called Flash memory. Look into it.

      Haters gotta hate...

    17. Re:Brilliant idea by jellomizer · · Score: 1

      This has happened before. Apple makes a product that is a little too much upscale and pricey for average joe, and fails miserably.
      Apple may be the Cadillac Of technology... However when they try to push out the Rolls Royce type of technology, it goes too far.

      I can't see myself getting one for the price.
      1. The next year or 2 it will be thinner, more powerful, and easier to use. For a watch I want something timeless.
      2. How long can you have such a device until it is not supported by you other device.
      3. I am not getting any real good features from it. The iPhone has became todays pocket watch. the Apple watch, only adds a minor convenience.

      If it does success the apple watch 2 or 3 may be much more affordable under the $100 range where I can justify the expense.

      --
      If something is so important that you feel the need to post it on the internet... It probably isn't that important.
    18. Re:Brilliant idea by macs4all · · Score: 1

      And that's where we start to diverge. I don't think that the iWatch will continue to do the things it was sold to do. I think that Apple will modify the services or protocols down the road and this first-generation iWatch will start losing features as it's now not compatible with the new way the services will be provided. My Accutron won't need an 'upgrade' unless we switch to metric time.

      Well, I'm not sure about the iWatch yet; but, at least in the case of the First Generation iPod (2001), the legacy "sync" support seems to be going strong.

      Fourteen years of protocol support is pretty damned good, period.

    19. Re:Brilliant idea by macs4all · · Score: 2

      I agree. apple users are snobs who define their identities by showing off their gadgets. I don't go near that, this is why I have a nexus one and moto360 writs watch along with a galaxy tab and chromebook on which I'm running Linux.

      You do realize, of course, that what you just described is also a form of snobbery, too. One that is far too common on Slashdot.

      It's that "...on which I'm running Linux." that really points out how 1337 you think you are.

    20. Re:Brilliant idea by Binestar · · Score: 2

      So your just rude in another way reading emails or whatever when you should be paying attention to your customers. If the person i want to hire or keep hired isn't giving me the attention i am paying for we will just find one who will not be rude. Rudeness seems to be the dish of the last few decades

      Couple of things: First, I believe you're getting the wrong idea on what I'm doing. I glance at my watch to see the sender, customer down emergencies will be coming from a specific sender. If it's important, I excuse myself from the conversation. I'm not reading emails on my watch, just seeing who the sender is.

      Second, the customers are human and understand if there is an emergency that pulls me away from them that it's expected behavior. They know that if it were them with the server down emergency and I were at another customer that I would respond for them in the same way. This behavior is actually in our contracts.

      Third: Our customers are businesses that are too small for dedicated IT but too large to have someone's nephew do it. We provide a service where they can have Professional IT services at a price that makes sense. All of our customers know we will respond to their emergencies which may pull us away from another customer the same way we'll respond to another customer's emergency and be pulled away from them. If that means I need to glance at my wrist to filter what is important vs what is not and that is an issue for you as a customer, we're actually okay letting you go as a client. By believing we're being rude by being available for our other customers you don't fit into our business model. We would have to raise our prices for you and lower our quality of service to our other customers.

      --
      Do you Gentoo!?
    21. Re:Brilliant idea by TWX · · Score: 1

      It'll stop being upgradable when Apple decides to stop making upgrades for it. That'll either be due to too small flash memory and too poor hardware to handle what they want to do, or it will be due to their desire to stop supporting it because they don't want to.

      --
      Do not look into laser with remaining eye.
    22. Re:Brilliant idea by macs4all · · Score: 1

      It'll stop being upgradable when Apple decides to stop making upgrades for it. That'll either be due to too small flash memory and too poor hardware to handle what they want to do, or it will be due to their desire to stop supporting it because they don't want to.

      True enough; but if Apple follows its usual pattern, everything from the SECOND-generation will be upgradeable for several years.

      I do agree that their track record on upgrades of FIRST-generation devices is not so stellar; in fact, it's almost as horrible as the typical Android upgrade lifespan...

      Sorry, couldn't resist.

    23. Re:Brilliant idea by kaka.mala.vachva · · Score: 1

      Whoosh!

    24. Re:Brilliant idea by neumayr · · Score: 1

      Watches have been at least in large parts fashion accessory for a while now, their convenience factor not necessarily being what sells them. Especially their upscale incarnations. From what I know of Apple's watch, the convenience takes even more of a backseat with its short battery life and very high price.

      That really leaves this to be something primarily used by rich people to show off their wealth, like for example Rolex watches. Maybe unluckily for Apple, Rolex watches probably do last multiple generations, while, as you said, Apple's watch will be outdated much quicker than that.

      --
      Truth arises more readily from error than from confusion. -Francis Bacon
    25. Re:Brilliant idea by jrumney · · Score: 1

      What if thousands of people were to walk in to Apple stores during the first week, excitedly ask for an Apple watch, then act disappointed and decline to pre-order when told they couldn't have one right away. Apple is so asking to be gamed here, they aren't going to have a clue what the real demand for their watches is, and may end up seriously overproducing for the following months' supply based on the market research they gather from this exercise.

    26. Re:Brilliant idea by macs4all · · Score: 1

      Whoosh!

      Perhaps a [sarcasm] tag next time?

    27. Re:Brilliant idea by macs4all · · Score: 2

      Problem is that after a couple of years it runs dog slow, iOS8+ on the iPad 2 is pretty much unusable despite the claim that it is "supported".

      I must admit I have been avoiding updating my iPad 2 to iOS 8, because I am concerned about that very issue. But, it has been nearly seven years since the iPad 2 came out; in "tech world", that's quite a long time,

      If only the Apple fanboys could make their point without having to resort to bashing Android...

      I'm a "fan"; but no "fanboy".

      I work with Windows all day. I write Windows application software all day. My work laptop is a Samsung, running Windows 7. I have to deal with and do Admin stuff on several versions of Windows Server, from Server 2003 through 2012 R2. I'm a Certified SQL Server Admin. Blah, blah.

      So I know the difference.

      But you are right; at best, my jab was off-topic. At worst, it was as boorish as the daily onslaught of Apple-Hate that AC after AC spews on these pages.

      And so, I will apologize.

    28. Re:Brilliant idea by exomondo · · Score: 1

      But, it has been nearly seven years since the iPad 2 came out; in "tech world", that's quite a long time

      The iPad 2 was released in mid-March 2011, it is now end of March 2015. How are you calculating that to be nearly seven years? It's only just hit 4 years.

    29. Re:Brilliant idea by macs4all · · Score: 1

      But, it has been nearly seven years since the iPad 2 came out; in "tech world", that's quite a long time

      The iPad 2 was released in mid-March 2011, it is now end of March 2015. How are you calculating that to be nearly seven years? It's only just hit 4 years.

      That's what I get for not checking my facts!

      I TOLD you I wasn't a fanboy...

    30. Re:Brilliant idea by HuguesT · · Score: 1

      The guy does what he wants. As long as his customers are OK with it, why do you care?

    31. Re:Brilliant idea by BasilBrush · · Score: 1

      You're probably right. In which case he impersonated the typical Android blowhard extremely well. :-)

    32. Re:Brilliant idea by rioki · · Score: 1

      He is working in the medial field. A server outage can actually mean that a hospital's operation grinds to a halt (rather is severely limited). With modern it systems down in hospitals, this really means significant worse patient care up to fatalities. (Patient file not available, intolerance of certain medicine, but action must be taken. Lose/lose situation.) He is talking to doctors and hospital staff; people that may jump up from any discussion without a hesitation in the case of an emergency. Making it in a manner that is least obtrusive is a good idea.

    33. Re:Brilliant idea by Stan92057 · · Score: 1

      Umm this is a comment forum isn't it? And its rude and its simple common Etiquette/Courtesy rules.There is no way to have a conversation when the person your trying to talk to has his/her face in there cellphone or whatever device. I didn't say i expected him not to excuse himself in-order to check his messages which is the proper way of doing business.

      --
      Jack of all trades,master of none
    34. Re:Brilliant idea by Uberbah · · Score: 1

      No way that's getting replaced with something that will be obsolete in a few months.

      This canard. It is not as clever as you guys think it is. People who have been happy with the feature set on phones, which haven't changed much in the last 30, 40 , 50 years, will suddenly stop their feet and go home because the 2015 iWatch only has 100 features but the 2017 model will surely have 135?

  2. Way to piss off customers, Apple. by xtal · · Score: 2, Insightful

    Yeah, I see this going well.

    This runs contrary to any experience I've had with Apple, especially in their retail stores. If I can't walk in and try something without booking an appointment, it'll be awhile before I get around to buying one.

    Boo, hiss. I hope they get an earful over this.

    --
    ..don't panic
    1. Re:Way to piss off customers, Apple. by neumayr · · Score: 1

      You don't strike me as part of their target audience. So, why would they care?

      --
      Truth arises more readily from error than from confusion. -Francis Bacon
    2. Re:Way to piss off customers, Apple. by PolygamousRanchKid+ · · Score: 1

      This is an excellent marking tactic. For that price, Apple wants to make sure that you get the feeling that the iWatch is "exclusive". Not every ordinary dweeb can walk into a store and buy one. It's like getting a membership in country club or other exclusive club. You're not just buying a watch . . . you are buying a legacy. That's how the ultra expensive Swiss watchmakers advertise their watches in The Economist.

      So, in order to sell it to dumb rich folks, you need to wrap the purchase process in a wee bit of prompt and circumstance . . .

      --
      Schroedinger's Brexit: The UK is both in and out of the EU at the same time!
    3. Re:Way to piss off customers, Apple. by Zocalo · · Score: 4, Insightful

      It's also only for the initial few weeks after launch. This is aimed at getting rid of those queues of people that just *have* to have the latest Apple iThing on launch day from cluttering up the streets around the store, which I'm sure goes over well with the city administration that needs to police the queue and deal with the aftermath - at least some of which I suspect have probably had words with Apple store managers or VPs about it. Unless it's a complete debacle I suspect we'll be seeing similar management of iPad, iPhone and other major product launches.

      --
      UNIX? They're not even circumcised! Savages!
    4. Re:Way to piss off customers, Apple. by Anonymous Coward · · Score: 4, Funny

      >prompt and circumstance
      You're a pal and a cosmonaut.

    5. Re:Way to piss off customers, Apple. by xtal · · Score: 1

      It's a piece of technology. Like my phone, it'll be worthless in 3 or 4 years. The legacy sell I think will be a very tough one here.

      The obvious solution is to buy it and return it if you don't like it; that boosts costs to Apple, though.

      --
      ..don't panic
    6. Re:Way to piss off customers, Apple. by TWX · · Score: 1

      No lines at the Apple stores around here; most of them are inside of shopping malls and they would simply laugh if people tried to queue up before the day of a product launch.

      I'm wondering if they're concerned about how this sells, and they're only manufacturing a limited number to start with, so if there's not a lot of interest then they're not stuck with hundreds of thousands of unwanted watches.

      --
      Do not look into laser with remaining eye.
    7. Re:Way to piss off customers, Apple. by CastrTroy · · Score: 5, Insightful

      At a price of $350, it's hardly expensive for a watch. I'm sure that requiring the appointment is much more related to getting the thing set up with your iPhone to make sure the whole thing goes seamlessly I could seriously see quite a few people buying one and being disappointed when they couldn't get it to pair properly with their phone, or they don't even own an iPhone, and just expected it to work on it's own. I think they just want to ensure that people get a good experience with the watch. And letting random people buy it off the shelf is probably a sure way to lead to a lot of people who have no idea what the product is, and just giving it bad reviews.

      --

      Anthropic principle: We see the universe the way it is because if it were different we would not be here to see it.
    8. Re:Way to piss off customers, Apple. by jittles · · Score: 3, Interesting

      It's also only for the initial few weeks after launch. This is aimed at getting rid of those queues of people that just *have* to have the latest Apple iThing on launch day from cluttering up the streets around the store, which I'm sure goes over well with the city administration that needs to police the queue and deal with the aftermath - at least some of which I suspect have probably had words with Apple store managers or VPs about it. Unless it's a complete debacle I suspect we'll be seeing similar management of iPad, iPhone and other major product launches.

      My local Apple store was actually closed down by the fire marshal a few months ago. Now they force everyone to line up outside the store and count the number of people allowed in. On many Friday afternoons the Apple Store looks like a club, with people lined up just to get in the door. Even with an appointment, they force you to wait outside until there is space in the store. It's kind of comical because the inside of the store looks relatively empty compared to the crowd outside.

    9. Re:Way to piss off customers, Apple. by PolygamousRanchKid+ · · Score: 1

      At a price of $350, it's hardly expensive for a watch.

      It's not a watch. It's a fashion accessory. And nobody who is somebody would be caught dead wearing a $350 version . . . Apple is going after the folks who will dish out $10,000 for a watch: http://www.engadget.com/2015/0...

      $350 for a watch? How vulgar and ordinary!

      --
      Schroedinger's Brexit: The UK is both in and out of the EU at the same time!
    10. Re:Way to piss off customers, Apple. by ArhcAngel · · Score: 1

      We should all go to the blood and circuses together

      --
      "A person is smart. People are dumb, panicky dangerous animals and you know it." - K
    11. Re:Way to piss off customers, Apple. by Totenglocke · · Score: 1

      Especially since Apple keeps the number of stores per state extremely low, thus it increases the number of customers in store and creates an illusion that there's more demand than there really is. Again, brilliant marketing - if only they had the hardware / software to justify buying it.

      --
      "The tree of liberty must be refreshed from time to time with the blood of patriots and tyrants." ~Thomas Jefferson
    12. Re:Way to piss off customers, Apple. by tlhIngan · · Score: 2

      This runs contrary to any experience I've had with Apple, especially in their retail stores. If I can't walk in and try something without booking an appointment, it'll be awhile before I get around to buying one.

      Try buying an iPhone. Only on launch day is it generally a free-for-all with long lineups. After that, it's pretty much make an appointment to buy iPhones. And that's to purchase - you can have them set up as well, but if you just want to be in and out, you need to make a reservation.

      It's really a way to control demand because supplies will be short at first, especially since Apple doesn't have enough data to figure out which ones they need to make. You'd think maybe the Apple Watch Edition ($10K+) wouldn't sell too many, but Apple has been surprised before and quite possibly each store might only get 2 or 3, only to sell out consistenly. And maybe the Watch Sport (cheapest version) sells poorly over the Watch.

      Plus, it also helps control scalpers to a small degree - just makes it a tiny bit harder if you want to order 10 of them.

      They scalp iPhones - you won't believe the prices people will pay just to have a PHONE A MONTH EARLY.

    13. Re:Way to piss off customers, Apple. by Opportunist · · Score: 1

      Why the fuck do people put up with that shit? Even in Commieland they eventually said "enough, no more queuing up for nothing!"

      --
      We used to have a Bill of Rights. Now, with the rights gone, all we have left is the bill.
    14. Re:Way to piss off customers, Apple. by Barlo_Mung_42 · · Score: 2, Insightful

      $350 is expensive for a watch that will only last a few years.

    15. Re:Way to piss off customers, Apple. by geekmux · · Score: 2

      Why the fuck do people put up with that shit? Even in Commieland they eventually said "enough, no more queuing up for nothing!"

      Why do they put up with it?

      Apparently you missed that whole part about the fire marshal being the one to institute the policy. Are you telling me that the human body burns differently when set on fire in "Commieland", or do people there simply not put up with all that safety bullshit meant to protect your life..

      I'm guessing it's the latter, to which I'm not sure I would agree with people that clearly have zero fucks to give when it comes to personal safety.

    16. Re:Way to piss off customers, Apple. by BasilBrush · · Score: 1

      There's also the matter of choosing the watch size and the strap, which will involve trying the watches on. Just handing them over on demand would probably lead to a lot of requests for exchanges.

    17. Re:Way to piss off customers, Apple. by jo_ham · · Score: 2

      They don't have enough of them, simple as that.

      Until their supply chain levels out, they're constrained.

      You don't think they really want to do it this way in an ideal situation right?

      They want to do whatever will make them the most money, but they have to contend with the fact that they simply will not have enough supply for the first few months of sales.

    18. Re:Way to piss off customers, Apple. by Geeky · · Score: 1

      I think you're missing the point - it's why do people put up with queueing when you just get an alternative product, or even just order online. Why waste your time queuing? If the store is too small or has too few staff to serve the customers, either come back another time or shop somewhere else. I don't want to waste my time queueing, so I'll either pick the right time or not bother.

      --
      Sigs are so 1990s. No way would I be seen dead with one.
    19. Re:Way to piss off customers, Apple. by thegarbz · · Score: 1

      This! For the Australian launch of the iPad 3 there were people queued for the entire day at the Apple store. My friend ducked out of work at lunch time went down to JB HiFi picked up his iToy, grabbed lunch and was back at his desk before anyone noticed.

      It's like people think the Apple store is the only place to actually buy Apple stuff.

    20. Re:Way to piss off customers, Apple. by thegarbz · · Score: 1

      Exactly. My $800 watch has lasted for about 13 years. It's on it's 3rd battery. My dad's Rolex is about 35 years old now, it doesn't even have a battery.

      I may be able to justify a nice looking smart watch if and only if it had some way of extending it's life as a fashion accessory, otherwise it is just a dumb device that duplicates all functionality I already have in my pocket except on my hand.

      Fashion accessories should not wear out, suffer from EOL problems due to irreplaceable batteries, or not work with future devices, especially if they are expensive fashion accessories.

    21. Re:Way to piss off customers, Apple. by Brulath · · Score: 1

      You spent $800 on a fashion accessory that tells the time. Smart watch manufacturers are asking you to spend anywhere from $150-500 on a fashion accessory that acts as a tiny computer. Clearly the people purchasing the smart watches are getting significantly more out of it, so they don't need the expectation that it will last for a jagillion years before becoming obsolete; much the same argument was true of smart phones vs dumb phones. One let you make calls and lasted a month per charge, the other puts a computer in your hand and lasted a day. People went for the one that lasted a day because it offered more.

      Your choice to buy the time-only watch isn't an invalid one, but comparing it to a smart watch in that way is just as silly as comparing a dumb phone to a smart phone.

    22. Re:Way to piss off customers, Apple. by thegarbz · · Score: 1

      Ok let's assume that both watches have zero features. Because they do. I can ask anyone what the time is, and if I'm in range of my phone from my watch I could pick up the phone.

      Now the argument is:

      Would you spend $800 on something that last 13+ years with no maintenance. Or would you spend $500 on something that last 3 years and then needs to be replaced?

      Now the argument would be if you follow this train of thought then the smartwatch with a flat battery which is unable to sync to the phone is still the same fashion accessory, except then you have the broken watch problem. If you don't have a watch and you ask someone the time everything is okay. If your watch breaks and you ask someone the time you get strange looks. If people know you run around wearing a broken watch they just think you're an absolute twat. Mind you that could be a fashion statement all in itself.

      Point is the value proposition for things we put on our arms are nothing to do with features but they are to do with design, manufacture quality, and longevity, and the smartwatches in general really fail on that last part.

    23. Re:Way to piss off customers, Apple. by Uberbah · · Score: 1

      Ok let's assume that both watches have zero features. Because they do. I can ask anyone what the time is, and if I'm in range of my phone from my watch I could pick up the phone.

      Is "anyone" going to also tell you what time you had your alarm set for? How about relay that text from your wife when you're in the middle of a meeting?

      Or would you spend $500 on something that last 3 years and then needs to be replaced?

      Traditional watches can have their batteries replaced. iPods/Pads/Phones can have their batteries replaced, and their software updated. If only there was something that could be done here.....nah, nevermind.

    24. Re:Way to piss off customers, Apple. by geekmux · · Score: 1

      This! For the Australian launch of the iPad 3 there were people queued for the entire day at the Apple store. My friend ducked out of work at lunch time went down to JB HiFi picked up his iToy, grabbed lunch and was back at his desk before anyone noticed.

      It's like people think the Apple store is the only place to actually buy Apple stuff.

      To help break it down, 90% of people in an Apple queue know damn well you can buy it almost anywhere else, but feel they must be there for that massive display of FOMO narcissism. (Not a damn one of them can avoid social media while standing in line, so don't tell me it isn't this)

      The other 10% are that stupid and think they must stand in this line at the Apple store to buy an Apple product.

  3. LOL by rodrigoandrade · · Score: 1

    At that price, they ought to be begging ME to buy, it, not the other way around.

    This stance also applies to Bentley, Rolex, Cartier, Mont Blanc, etc.

    1. Re:LOL by Anonymous Coward · · Score: 1

      Poor people crack me up. I had to waitlist for the Ferrari F12 for 7 months, was worth the wait. Nobody begged anybody.

    2. Re:LOL by ColdWetDog · · Score: 1

      Why? Don't you have a local Radio Shack or something? You could have always bought it online.

      --
      Faster! Faster! Faster would be better!
    3. Re:LOL by Anonymous Coward · · Score: 1

      People who post AC claiming to be rich crack me up.

      (Yeah, AC, cant login from work but i am also not claiming to be rich either).

      Read "the millionaire next door" or similar books. Most millionares don't have the flash, it is the show-offs with debt that do.

    4. Re:LOL by Opportunist · · Score: 1

      Poor people crack me up. You really waited?

      --
      We used to have a Bill of Rights. Now, with the rights gone, all we have left is the bill.
  4. Seems like a good way to eliminate crowds, lines.. by Anonymous Coward · · Score: 1

    and all the free publicity and hype that goes along with it.

    Yes, this seems like a much more calm and sensible way to purchase Apple products.

  5. The fear of not getting what you want if you wait by Anonymous Coward · · Score: 1

    Artificial scarcity. Loss aversion. Marketing: The art of making people feel like they're losing something that they don't even have yet. This offer may never be repeated. Only valid while supplies last. Order now and get a free dildo with your Apple watch.

    And still people are deathly afraid of deflation. The consumer electronics market has for decades been delivering better products to those who wait, but people still fall over themselves and jump through hoops to GET. SHIT. NOW.

  6. Cartman Marketing by governorx · · Score: 1

    You want one? You can't have one :P

    I wonder if this is the consequence of no child left behind?

  7. It makes sense by Zakabog · · Score: 1

    It makes sense though, they know how well iPhone, iPads and all their other iProducts sell but the Apple Watch is new and is not likely to sell anywhere near as well as those other products. This way they can save on manufacturing tons of watches and having them shipped to all the stores just for them to sit on the shelves. Sure it'll reduce the number of people that might just walk in and purchase a watch on the same day but they'll save more than they could potentially make.

    1. Re:It makes sense by Somebody+Is+Using+My · · Score: 2

      Even better, the policy is offensive to the (supposedly) egalitarian notions of the country, as it suggests that only a special few can buy the product. With any other product, you can just walk in the store, lay down your money and walk out with your new toy. But with the Apple Watch, only a few (admittedly self-selected) people get that privilege. Suddenly there is a division of the "haves" and "have-nots" in the Apple customer base, and (even though anyone can become a "have" by making a reservation), this split unconsciously strikes people as unfair. This gets them talking about the policy and keeps the product in the news and in people's minds. It is a manufactured controversy designed to raise the awareness of the product. Even more, it makes the *purchase* of the product for those who do get a reservation all the more memorable, even though the actual product is itself unexceptional.

      Its is brilliant marketing for a product that would otherwise be unable to compete on its own merits.

    2. Re:It makes sense by gtall · · Score: 1

      You...errr...do realize the web site telling us this is MacRumors, right? Maybe you got a memo from Apple?

    3. Re:It makes sense by gstoddart · · Score: 2

      Oh, horseshit ... what's the waiting list for a Harley Davidson?

      What's that? You don't think there is an air of luxury and exclusivity here?

      America has never been egalitarian. In theory, anybody can become a rich douchebag and have more money than most.

      But built into this has always been the notion someone will be rich and someone will be poor.

      So, either you're all butt-hurt over the fact you didn't get signed up, or you're pointlessly wailing how unfair it is there are products which aren't available to just anybody on the day of release.

      Me, I refuse to worry over how a bunch of people are feeling exclusive and cool to buy a product I don't care about.

      --
      Lost at C:>. Found at C.
    4. Re:It makes sense by SuperKendall · · Score: 1

      But with the Apple Watch, only a few (admittedly self-selected) people get that privilege.

      Or anyone can order any model online (like the eve so exclusive Amazon), or just walk in a store and ask to try one on the spot.

      Wow, SUPER privileged.

      --
      "There is more worth loving than we have strength to love." - Brian Jay Stanley
    5. Re:It makes sense by Fnord666 · · Score: 1

      Oh, horseshit ... what's the waiting list for a Harley Davidson?

      Uh, none? Maybe you're thinking of HD from 2003 or so. These days their showrooms are full of bikes with some still left over from last year. Want a particular model/color? There's usually 3 dealerships within 50 miles that have it in stock and will discount from MSRP to sell it to you.

      --
      'The tyrant will always find pretext for his tyranny.' - Aesop's Fables
  8. Scammers by AndyKron · · Score: 1

    It's like a scammer asking you to make a reservation to be scammed.

  9. Lame. by Anonymous Coward · · Score: 1

    No gears. Less space than an iPod. Lame.

  10. You don't buy an Apple watch.... by Anonymous Coward · · Score: 1

    ...they sell you an Apple watch.

  11. Re:The fear of not getting what you want if you wa by geekmux · · Score: 1

    Artificial scarcity. Loss aversion. Marketing: The art of making people feel like they're losing something that they don't even have yet. This offer may never be repeated. Only valid while supplies last. Order now and get a free dildo with your Apple watch.

    And still people are deathly afraid of deflation. The consumer electronics market has for decades been delivering better products to those who wait, but people still fall over themselves and jump through hoops to GET. SHIT. NOW.

    2 weeks used to be acceptable to receive a hand-written letter delivered by carriage or boat.

    Then 2 days was unacceptable being delivered by faster transportation, so the telegram came along, reducing that time to mere minutes.

    These days, even waiting minutes to receive an electronic message of some kind is pathetically slow.

    Instant Gratification. We did this shit to ourselves because I can still pick up a pen and paper. You just refuse to wait.

    Also, people don't give one shit about deflation. Why? Because even the consumers have figured out how long consumer-grade hardware usually lasts, and they don't care. They'll just throw it away and replace it whenever it breaks and chalk it up to "bad timing" or "shitty luck".

  12. Makes sense by Dan+East · · Score: 5, Insightful

    This makes sense for a number of reasons. First, it will keep scalpers from buying up so many devices and selling on eBay. Makes it much easier for Apple to keep track of these people. Second, it will reduce the number of impulse buys for people that don't really understand what the device can, and more importantly, can't do, thus reducing the number of returns and increasing overall customer satisfaction. Sure, it has downsides, but I think the upsides probably win out in this case.

    --
    Better known as 318230.
    1. Re:Makes sense by SuperKendall · · Score: 1

      Scalpers can just order them online; I think it's much more about customer satisfaction (which you mentioned) plus the fact that they just will not have much stock in store to start with. If everyone has to order one it will feel more fair, and no-one will be pressured to buy some model they don't quite like just because it's there (which goes back to customer satisfaction).

      --
      "There is more worth loving than we have strength to love." - Brian Jay Stanley
    2. Re:Makes sense by Cederic · · Score: 1

      those that do are using them as jewelry for status symbols

      Whoa, hold with the prejudice.

      Maybe it's just possible that some people want to know the time, and would prefer to wear something they like to achieve that goal.

      Some people use watches as jewelry and some people definitely perceive it as a status symbol, but it's a bit idiotic suggesting that's the entirety of the market.

    3. Re:Makes sense by dpidcoe · · Score: 1

      Maybe it's just possible that some people want to know the time, and would prefer to wear something they like to achieve that goal.

      If they just wanted the time (and maybe some useful stopwatch and timer functions), they'd get a $12 casio.

    4. Re:Makes sense by Cederic · · Score: 1

      Which part of 'prefer to wear something they like' skipped right past you?

      I love my mechanical watch for its mechanical perfection. I don't give a flying fuck whether you like it or not, so it's not there to give me status in your eyes. You'll just need to take me on trust that it's not there to be jewellery, it's there to tell me the fucking time.

      (it also has a stopwatch)

    5. Re:Makes sense by zlives · · Score: 1

      and this is exactly why only one model of car is sold by all manufacturers... people buy what they find appealing.

    6. Re:Makes sense by dpidcoe · · Score: 1

      If you're getting a $350 smartwatch with a battery that barely lasts a day "just to know the time", then I really don't know what to tell you.

    7. Re:Makes sense by Cederic · · Score: 1

      Who the fuck was talking about smartwatches? AC wasn't in the original sneering post, I haven't been throughout and you weren't when you started wittering on about $12 casio watches.

      So no, I'm not getting a $350 smartwatch, so you're welcome not to tell me anything. Probably for the best, I'm unlikely to give you any credence anyway.

    8. Re:Makes sense by dpidcoe · · Score: 1

      Who the fuck was talking about smartwatches? AC wasn't in the original sneering post, I haven't been throughout and you weren't when you started wittering on about $12 casio watches.

      So no, I'm not getting a $350 smartwatch, so you're welcome not to tell me anything. Probably for the best, I'm unlikely to give you any credence anyway.

      I think you need to work on your comprehension skills and/or re-read the thread again. You're awfully hostile over what probably amounts to a misunderstanding. If you're not advocating buying a needlessly expensive watch just to tell the time, then there's no disagreement here.

  13. Re:Keep out the riff-raff by Needs2BeSaid · · Score: 1

    "WINDOZE"... oh that's funny. I've never read it spelled that way before. You must be awesome. Bet you drink Dos Equis.

    --
    Some things need to be said...
  14. With this watch by Anonymous Coward · · Score: 1

    you will finally be able to be fit, healthy, able to keep time. It wasn't possible before Apple invented this. If you buy an Apple Watch, you will get a better life.

  15. Desperate, not exclusive by iamacat · · Score: 4, Insightful

    Exclusive is a salesperson spending an hour just with you, patiently helping you to choose just the right style. Like... Macy's, when buying a watch of comparable price! Apple can not sell jewelry for nuts, they should have partnered with stores that have experience with making customers feel exclusive.

    1. Re:Desperate, not exclusive by jo_ham · · Score: 1

      Exclusive is a salesperson spending an hour just with you, patiently helping you to choose just the right style. Like... Macy's, when buying a watch of comparable price! Apple can not sell jewelry for nuts, they should have partnered with stores that have experience with making customers feel exclusive.

      What makes you think they haven't done that?

      (hint: they have, but they're also selling them in Apple stores too).

  16. Nobody wants this thing, what do we do? by Anonymous Coward · · Score: 2, Insightful

    I'm venturing a guess here - forecasted demand for the watch is low, and will not have the line-forming turnout that keeps Apple products awash in publicity.

    They're making it "by appointment only" as a means of disguising this fact.

  17. And if you don't live near an Apple store? by quetwo · · Score: 3, Insightful

    I live about 85 miles from the closest Apple store.. Pretty much every interaction I've had when them is through an authorized reseller or via web/mail/phone. Forcing you to go to a store to pick one up is pretty much a PITA. Oh, and I don't live in the boondocks -- I'm in a city of 300,000 people, but stuck between two major markets, so Apple has passed us by.

    1. Re:And if you don't live near an Apple store? by Anonymous Coward · · Score: 1

      Forcing you to go to a store to pick one up is pretty much a PITA.

      That's why they have this convenient website where you can order one and have it delivered to your home.

    2. Re:And if you don't live near an Apple store? by JustNiz · · Score: 1

      ...but if I wanted to go to a store so I could have it the same day, I'm fucked.

    3. Re: And if you don't live near an Apple store? by Dynedain · · Score: 3, Funny

      There's no Shake Shack near me even though I'm in the 2nd largest market in the US and they've opened a location in Dubai.

      I'm fucked.

      See how stupid that argument sound?

      --
      I'm out of my mind right now, but feel free to leave a message.....
    4. Re:And if you don't live near an Apple store? by SuperKendall · · Score: 1

      Not if you wait about a month. This whole process is about handling initial demand, then will probably change.

      --
      "There is more worth loving than we have strength to love." - Brian Jay Stanley
    5. Re:And if you don't live near an Apple store? by JustNiz · · Score: 1

      my whole point was about not having to wait.

    6. Re: And if you don't live near an Apple store? by JustNiz · · Score: 1

      Yes I agree your argument sounds stupid, but your argument doesn't make the same point that I was making.

  18. Re:Keep out the riff-raff by rstanley · · Score: 1

    Made by Mickey$oft, Mickey Mouse software the costs a fortune! ;^)

  19. worried about no lines by xombo · · Score: 2, Insightful

    Apple is worried that there will be no lines and that this will make the news, sending their stock price down.

    So, they've created a highly-publicised reservation system to prevent any such news from being relevant.

    1. Re:worried about no lines by jo_ham · · Score: 1

      Apple is worried that there will be no lines and that this will make the news, sending their stock price down.

      So, they've created a highly-publicised reservation system to prevent any such news from being relevant.

      Or the reverse - they don't have enough.

      Their supply is constrained, which has been known for a long time.

      I doubt it will sell as well as the iPhone (what could really?), but I am certain that demand will heavily outstrip supply, at least for the first couple of months.

  20. Alternate headline: Apple watch sold online only by Walking+The+Walk · · Score: 1

    The subhead could be "Demonstration models available in store, purchases restricted to Apple website or Apple Store app."

    Sensationalizing your headline is fine in mainstream media, let's please aim toward more rational headlines on venerable Slashdot.

    --
    A recursive sig
    Can impart wisdom and truth
    Call proc signature()
  21. Re:The fear of not getting what you want if you wa by penandpaper · · Score: 1

    Instant Gratification. We did this shit to ourselves because I can still pick up a pen and paper. You just refuse to wait.

    I can pick up a pen and paper too but I don't think anyone wants to see that kind of instant gratification.

    Kids on your lawn again.. amiright?

  22. Apparently, you are in the boondocks. by mschaffer · · Score: 1

    Apple has decreed that you are in the boondocks.
    You must be outside of the walled garden. :-)

  23. Wow, so "exclusive" anyone can do it! by SuperKendall · · Score: 1

    I think you may not understand what "exclusive" means. I sometimes have to reserve a Motel 6 ahead of time because they are busy, are they "exclusive" also?

    The process is there because there are so many watch combos they can't realistically stock them all. Also, it's a REALLY GOOD IDEA to try something in person first before you wear it around all the time (not just in terms of looks but how it feels on your skin).

    Isn't it smarter to make sure a customer gets a watch they want rather than taking a lot of returns because what they ordered was too big/small/wrong color?

    I think it's laughable Apple is being ridiculed for asking people to try one out first to make sure they want one, rather than Apple pushing people to buy them sight unseen. Isn't this the exact opposite of the pure marketing drive people are always accusing Apple of?

    --
    "There is more worth loving than we have strength to love." - Brian Jay Stanley
    1. Re:Wow, so "exclusive" anyone can do it! by jo_ham · · Score: 1

      $3 metal band. lol.

      Speck of gold. lol.

      2/10, kid. Try harder next time.

  24. Re:Have you booked your resvos? by Anonymous Coward · · Score: 1

    Who hype the artificial hype would hype so manufactured hype.

  25. Sure... by SuperKendall · · Score: 1

    You are SO SURE it's going to be a massive flop that you post AC so the prediction cannot be traced to you...

    We all know what that means

    --
    "There is more worth loving than we have strength to love." - Brian Jay Stanley
  26. Remember the Wii by wisnoskij · · Score: 1, Insightful

    The we don't have enough stock, you have to line up a week in advance to have any change of getting one worked great for them. Artificial scarcity is the best way to increase demand. If American's even has an hint that they might not be able to have something, they just go crazy.

    --
    Troll is not a replacement for I disagree.
    1. Re:Remember the Wii by radarskiy · · Score: 1

      "Artificial scarcity is the best way to increase demand. "

      Even if that's true, not selling things is a terrible way to increase revenue.

  27. Oh, I've got reservations, all right... by jeffb+(2.718) · · Score: 1

    I've had reservations about the Apple watch since I first heard about it. My reservations, though, are the sort that will keep me out of the store.

    All the same, I've been watching Apple and its customers long enough to know that I will be hanging on to my Apple stock. The watch doesn't have to make sense; it just has to make money.

  28. even more problems getting the $10,000 watch. by nimbius · · Score: 4, Funny

    Speaking from experience, for those waiting to get their hands on the 10,000 dollar gold apple watch, good luck. apple makes this NEARLY impossible...heres all the crap ive had to put up with so far.
    1. No helicopter landing at ANY apple store. I would have to park at an airport and find a limousine. who even does this anymore?
    2. Usually the apple website is helpful for this, but with the appointment system and the weird locations of the apple store, It means i have to get off my yacht and actually enter the store. I didnt onboard a months supply of lox and champagne just to walk away from it. There are no ports of call on my island for the apple store

    --
    Good people go to bed earlier.
  29. I'll buy my watches from the usual sources by swschrad · · Score: 1

    out of a trunk at a drive-in, or just inside a dark alley.

    --
    if this is supposed to be a new economy, how come they still want my old fashioned money?
  30. Re:Have you booked your resvos? by Cederic · · Score: 1

    What the fuck is 'resvos'?

    My only possible interpretation is that it's a clear indication that all of the mockery of potential Apple Watch purchases is fully justified.

  31. Meh by LaurenCates · · Score: 1

    Look, consumer electronics these days are for everyone (they're not like the Casio calculator watch from back in the day), so they need to look sexy and even a little bit "exclusive". Apple hasn't been "exclusive" for years now, and I suspect they want to take the idea back a little: being fashion-forward AND having something that not everyone else has yet.

    Except...I've had a smart-watch for months. People notice and ask questions, but I've observed that the questions I get aren't from people who WANT one of their own, even the iPhone users (people still have phones that are glued to them anyway), they're just wondering why I have it in the first place. So Apple is probably limiting supply to increase perception of demand.

    --
    Some people don't believe in fairies. I don't believe in The Patriarchy.
    1. Re:Meh by jo_ham · · Score: 1

      Look, consumer electronics these days are for everyone (they're not like the Casio calculator watch from back in the day), so they need to look sexy and even a little bit "exclusive". Apple hasn't been "exclusive" for years now, and I suspect they want to take the idea back a little: being fashion-forward AND having something that not everyone else has yet.

      Except...I've had a smart-watch for months. People notice and ask questions, but I've observed that the questions I get aren't from people who WANT one of their own, even the iPhone users (people still have phones that are glued to them anyway), they're just wondering why I have it in the first place. So Apple is probably limiting supply to increase perception of demand.

      Or they're limiting supply because supply is limited, which has been known for some time.

      Of course, the click bait summary doesn't think that's a sexy enough headline, so they're going with the "exclusivity" angle.

      If you walk into the Apple store and want one, an employee will walk you through buying one online fem inside the store, because they won't have the stock on hand to just be able to give you one right there due to a) the tight supply of the watch itself (mainly down to the screen) and b) the large number of combinations of strap.

      Until the demand settles out, you'll have to order one online, which is exactly what Apple are setting up for. Either ahead of time and then pick up in store, or if you just walk in, they'll do it for you right there.

      However "Apple employees will order a watch for you online if you go to the store because they won't have lots of stock on hand" just doesn't get those ad impressions roiling.

  32. No wireless. Less space than the nomad. Lame by mveloso · · Score: 1

    obligatory

  33. Re:Oh come on by macs4all · · Score: 1

    this is just a good way of dealing with a shortage of a product availability (since there's such a proliferation of combinations) and minimizing returns of a high wear prone item. It's not supposed to make it seem like you are visiting your personal jeweler at tiffanies.

    And, I would imagine, minimizing the inventory "shrinkage" (theft). It's FAR too easy to rip-off something like a watch when a salesperson is distracted (by your accomplice).

  34. I don't know anyone who is buying these. by antdude · · Score: 1

    Do you? I know plenty of people who use Apple products, but none of them want an Apple watch. I still prefer the old school stand alone (offline) Casio Data Bank 150/300 watch! :P

    --
    Ant(Dude) @ Quality Foraged Links (AQFL.net) & The Ant Farm (antfarm.ma.cx / antfarm.home.dhs.org).
  35. Sounds like fun by AntiSol · · Score: 1

    This sounds like a great way to troll apple:

    Call them and make a reservation.
    Go to your appointment.
    Try it on, ask a bunch of questions, wasting as much time as you can. Bonus points for ridiculous questions that don't give the gambit away.
    When it comes to the crunch time and you can't waste any more of their time, you say "No thanks, it's a piece of crap and way too expensive".
    Rinse, repeat.

  36. Theory of why rich people like exclusive items by HuguesT · · Score: 1

    I have this theory that rich people like having to waitlist for luxury items. This is not so much for the items themselves (although they to provide a nice status symbol), but to experience what it is not to be rich and having to actually lust, expect and wait for something. If you want, to experience a kind of elusive desire for something they don't have. Most of the common goods they can have immediately, this makes this common goods, irrespective of actual price, worthless to some degree.

    We relatively poor people experience that all the time even for somewhat mundane items like a telephone or a car. How lucky we are. Truly poor people experience that for essential goods like food, and that sucks.

    In other word, it is not possession per se that create happiness, it is the desire, expectation and sense of achievement that corresponds to this possession that matters. If one is into possessing things of course.