Slashdot Mirror


No Man's Sky's Steam Page Didn't Mislead Gamers, Rules UK Ad Watchdog (arstechnica.com)

Shortly after it officially launched in August on PlayStation and Windows, No Man's Sky -- the game that sees the protagonist explore space and experience uncertain places -- was accused of false advertising. Players felt that the pictures and videos used to promote the game on its Steam page didn't represent the sort of things players might expect to encounter in the game. Today, a UK advertising regulator has ruled the opposite -- the game didn't mislead gamers. Ars Technica reports: The complainants -- who had been part of a semi-organized campaign upset with the state of the game at release -- insisted that the screenshots on the storefront had seemed to promise various features that turned out to be absent from the final game. These included things like the appearance and behavior of animals, large in-game buildings, large-scale space combat, loading screens, a promised system wherein the different factions contested galactic territory, and general graphical polish. Hello Games' defense rested on the fact that No Man's Sky is procedurally generated, and that while players would not enjoy the exact experience shown in promotional images, they could reasonably expect to see similar things. The Advertising Standards Authority (ASA) agreed, saying: "The summary description of the game made clear that it was procedurally generated, that the game universe was essentially infinite, and that the core premise was exploration. As such, we considered consumers would understand the images and videos to be representative of the type of content they would encounter during gameplay, but would not generally expect to see those specific creatures, landscapes, battles, and structures." It also ruled that the developers hadn't misled customers over graphics: "We understood the graphical output of the game would be affected by the specifications of each player's computer, and considered that consumers would generally be aware of this limitation."

76 comments

  1. LOL by thegarbz · · Score: 2, Funny

    Another worthless government organisation.

    1. Re:LOL by gsnedders · · Score: 4, Insightful

      It's an industry body, not a governmental one. It has its power basically from a perpetual threat that if the industry doesn't regulate itself the government will legislate, and nobody wants that to happen.

    2. Re: LOL by Anonymous Coward · · Score: 2, Informative

      No conflict of interest there at all, no sir.

    3. Re:LOL by thegarbz · · Score: 3, Insightful

      If this is what you call self regulation then it's garbage.

      It's like saying VW emissions are perfect. Look that car is off and I'm measuring zero. Or BP's an environmentally friendly company, their logo is green and the poster on the wall shows people hugging trees.

      Focusing on the Steam page is a load of utter shit from a company which most definitely grossly mislead people, and frankly a good chunk of the customers probably didn't even look at the Steam page when buying based on the previous stories from the developer's mouths.

      If a game with such an unprecedented return rate didn't "mislead" consumers then maybe they should have given the job to someone with eyes and a functioning braincell.

    4. Re:LOL by Anonymous Coward · · Score: 1

      If this is what you call self regulation then it's garbage.

      This is an example of why self-regulation generally means no effective regulation.

    5. Re:LOL by Archangel+Michael · · Score: 1, Interesting

      And let me guess, your answer is overly intrusive government regulations that end up doing the exact opposite of whatever it was that was intended, requiring ever increasing and Draconian modifications to existing regulations whenever someone finds a effective work around. All run by unelected bureaucrats who can't be fired short of Rape or being a KKK member.

      On the other hand, THIS IS A FUCKING VIDEO GAME why the FUCK do we need government involved?

      --
      Agent K: A *person* is smart. People are dumb, stupid, panicky animals, and you know it.
    6. Re:LOL by another_twilight · · Score: 3, Insightful

      That 'too much government regulation is bad' is true does not mean that government regulation is bad.

      If government regulation is applied and ends up doing the "exact opposite" of what was intended, then the only solution is not "ever increasing and Draconian modifications".

      On the other hand, THIS IS A FUCKING VIDEO GAME why the FUCK do we need government involved?

      It's strange. I would think that one of the few places where government unarguably has a role is in mediating the interaction of individuals, especially with respect to trade. Whether or not that's for something you think is important, or just "A FUCKING VIDEO GAME".

      A company produced and sold a product that a considerable number of those who purchased it found to be substantially different to what they thought they were buying. Maybe some jumped on the bandwagon. Maybe some fooled themselves. That happens with a lot of games. This was on a different scale.

      Industry self-regulation has failed to prevent this and in failing to punish it has increased the chance of it happening again. Fail for self-regulation. I'm not sure how _less_ regulation, as you seem to think more appropriate, is going to help. Bad or excessive government regulation may make things worse, but there are alternatives to 'bad' and 'excessive' despite your implication to the contrary.

      Oh, and to tun your argument on it's head - THIS IS [THE] FUCKING VIDEO GAME [INDUSTRY], if it's so meaningless/trivial, why are you involved?

    7. Re: LOL by Anonymous Coward · · Score: 0

      They wouldn't give the money back voluntarily. How else would you resolve the conflict?

      Oh wait, in your haste to offer another venomous hyperbole-ridden diatribe, you neglected that.

    8. Re:LOL by thegarbz · · Score: 1

      And let me guess, your answer is overly intrusive government regulations

      Ahhh yes. There's only nothing and overly intrusive. Absolutely nothing in between.

      Are there any normal people on Slashdot or does this place have only extreme left and extreme right people bitching against each other?

    9. Re:LOL by GNious · · Score: 1

      Are there any normal people on Slashdot or does this place have only extreme left and extreme right people bitching against each other?

      It's an American website, as many here like to point out, so'eh ... no.

    10. Re:LOL by drinkypoo · · Score: 1

      THIS IS A FUCKING VIDEO GAME why the FUCK do we need government involved?

      We need government involved because fraud is antithetical to a free and fair market. However, we don't need them any more involved. Their fraud is already covered by existing law.

      --
      "You're right," Fisheye says. "I should have set it on 'whip' or 'chop.'"
    11. Re:LOL by Anonymous Coward · · Score: 0

      Those of us walking the middle of the road are getting too fed up with the Left and Right talking over them... so we're shutting up and grabbing popcorn.

    12. Re:LOL by dywolf · · Score: 1

      yes.
      the opposite of no regulation is soul crushing 100% control from A to B.
      there is no in between /s

      --
      The guy who said the election was rigged won the presidency with the second-most votes.
    13. Re:LOL by dywolf · · Score: 1

      also: mr libertarian also apparently thinks fraud is ok, as long as it involves a video game.

      --
      The guy who said the election was rigged won the presidency with the second-most votes.
    14. Re:LOL by Anonymous Coward · · Score: 0

      Because I spend money on something and I don't get what was shown to me, thus I did not recieve what I paid for. Self regulation has failed, and it's time for the Gov't to step in and enforce my legal rights. If they consistently breach my legal rights, then it's time for the Gov't to regulate because they obviously cannot regulate themselves.

      - If someone sold me an action figure and the picture showed it with a machine gun and I didn't get the machine gun, I did not receive what I paid for.
      - If the burger joint shows two patties with cheese and I only get one patty, I did not receive what I paid for.
      - If I buy a game and the flamethrower in the promo images and trailer don't appear, that's okay because content changes during production. However if they keep the trailer and screenshots on the Steam page, on the box itself, or on promotional posters handed out on launch day, they are presenting a product different from what is available.
      - If I buy a movie and it says "Starring Sandra Bullock" on the front and her scene was cut out entirely, I did not receive what I paid for.
      - If I buy a game and the screenshots on the Steam page, which can be changed at ANY time, shows aliens and flamethrowers, and the game is about zombies and baseball bats, I did not receive what I paid for.
      - If I buy a game and it claims to feature a 50-floor dungeon but it's actually 45 floors, I did not receive what I paid for. You added 5 floors of falling to the next floor? Nice try, that doesn't count.

      It's the simple fact of; "you presented a product that is different from what I purchased". This is an illegal practice. You cannot make someone pay for a product they did not order. I ordered Aliens and Flamethrowers, not Zombies and Baseball Bats. Even if Zombies and Baseball Bats is better than Aliens and Flamethrowers my consumer rights have still been breached.

      If I buy a game, I cannot come back the next day and say "This has an unavoidable game-breaking bug on chapter 3 that makes it impossible to progress, I demand a refund". If I buy a game and come back after installing it and say "A mandatory update to this game turned it from an FPS into a real-time strategy, I demand a refund because I bought Shooting the Nazis, not Commanding the Russians" I am told "Tough titty". Hell, if I buy a game and it turns out that their servers shut down 30 minutes before I bought it and it's no longer playable I still can't refund it. Even Origin has a decent return policy of "24 hours after first launch and within a week of purchase" and EA gets a lot of flack. They had that policy before Steam and maybe even GOG did.

      Is "I want what I paid for" really too much to ask?

    15. Re:LOL by publiclurker · · Score: 1

      a video game that he didn't buy. If if affected him personally, he would be having a total hissy fit.

    16. Re: LOL by WolfWithoutAClause · · Score: 1

      You'd think that, whatever you think about this particular decision, in practice they're usually fairly strict.

      --

      -WolfWithoutAClause

      "Gravity is only a theory, not a fact!"
    17. Re:LOL by tlhIngan · · Score: 1

      A company produced and sold a product that a considerable number of those who purchased it found to be substantially different to what they thought they were buying. Maybe some jumped on the bandwagon. Maybe some fooled themselves. That happens with a lot of games. This was on a different scale.

      The problem is, the only thing they can go after is what is represented and what is actually available.

      They were told the Steam Store Page of the game was misleading.

      Chance are, it wasn't - it represents the game as it exists now, give that's what was sold.

      But everyone is butthurt over the fact that the game wasn't as it was hyped to be over the past 3 years. But guess what? None of that counts because the game wasn't for sale then.

      And that's the real thing - what was hyped and what is actually offered for sale can differ. If your must-have feature was hyped 2 years ago and isn't listed on the steam page, guess what? It means the game doesn't have your feature, and there's no fault in its omission because its sales page lacks any representation of it.

      At best maybe you can go after the bullshots, but even then that can be a stretch unless it's obvious you're using pre-rendered FMVs for your screenshots instead of actual gameplay.

    18. Re:LOL by Archangel+Michael · · Score: 1

      Yeah, because that is exactly what I said.

      Let me ask you a simple question, does any regulation state its goals, and if it doesn't (or no longer) reach those goals, is it repealed?

      I don't know of ANY regulation that has a repeal clause in it if it doesn't meet its goals.

      I don't know of ANY regulation that has a cost benefit analysis requirement before being employed.

      I don't know ANY regulation that self monitors for effectiveness.

      I don't know ANY regulation that was revoked when it was found to be ... ineffectual. Just more regulations to fix the broken bits of the previous (and bad) regulation.

      So, yeah, "No" regulation is an option. AND not all regulations need to apply everywhere in a "one size fits all" over the top method.

      I'll give a really good example of bad regulations that can be completely avoided by changing the term of the problem, CableTV (and Internet) franchise agreements. The whole "Net Neutrality" is a top down draconian implementation of regulations that is completely avoidable if you change where the problem exists; the last mile. Fix the last mile problem (monopolistic franchise agreements) AND you don't need a whole bunch of Government red tape on how Internet traffic is handled.

      Freedom is expensive, and tyranny comes with a costly price tag. So, yes, I err on the side of Liberty.

      --
      Agent K: A *person* is smart. People are dumb, stupid, panicky animals, and you know it.
    19. Re:LOL by Archangel+Michael · · Score: 1

      Fraud is solved not boy legislation (there are already laws) and regulations (there are already laws). Fraud is solved in the courthouses.

      --
      Agent K: A *person* is smart. People are dumb, stupid, panicky animals, and you know it.
    20. Re:LOL by Archangel+Michael · · Score: 1

      Fraud it solved in the courts. And no, I wouldn't have a "hissy fit" for a $50 game (or whatever it was). Class action lawsuit maybe (like this one) works just fine. The problem here is that the whining cry babies didn't get the result they want, so my guess is that it is time to RIOT!!!!!!!

      --
      Agent K: A *person* is smart. People are dumb, stupid, panicky animals, and you know it.
  2. So... by war4peace · · Score: 1

    Hundreds of thousands of people were basically WRONG.
    Because REASONS.

    These kind of rulings only incentivize other development companies to do the same thing.

    --
    ...gis sdrawkcab (usually not responding to ACs; don't bother posting as AC)
    1. Re: So... by Anonymous Coward · · Score: 0

      Agreed. Unless this panel are claiming that procedurally generating faction systems etc is built into the game and we're just not lucky enough to see it, they've clearly made the wrong decision.

    2. Re: So... by alvinrod · · Score: 1

      Or consumers to do some research or wait for reviews. This game reminded me of another game from several years ago that was met with similar criticisms. Anyone remember Spore, which also had the same procedural generation and infinite possibilities?

      Exact same hype train and same result. On a side note I still haven't bought another EA game due to getting fucked by EA's DRM and their refusal to do anything about it.

    3. Re: So... by Anonymous Coward · · Score: 1

      People should wait for reviews but that doesn't give companies the right to outright lie in advertising.

    4. Re:So... by Anonymous Coward · · Score: 0

      Yes.

    5. Re: So... by Anonymous Coward · · Score: 0

      Or consumers to do some research or wait for reviews.

      Yes that would be wise. Women should not go to dangerous places dressed provocatively either. In both cases blaming the victim is wrong.

    6. Re:So... by Anonymous Coward · · Score: 0

      No they aren't saying you are wrong, or that you're not disappointed with the game. They said it wasn't deceptive advertising.

      But now you know what to do next time. Don't preorder games, wait for reviews. There's no need to be first unless you're running a Twitch channel.

      I'm waiting for a few patches, and the price to drop in half, then I'll buy it. But I delayed purchasing to see if it was going to be worth my time. Glad I did.

    7. Re: So... by war4peace · · Score: 2

      Wait a second right there. I played both Spore and NMS. Spore had hype, but it also had content. granted, the content didn't rise up to the hype, but I obsessed over that game for hundreds of hours. Back then I didn't afford to buy it but I bought it on GOG once I could.

      Also, Spore has a rating of 88% on Steam, 96% over last 30 days.
      No Man's Sky has a rating of 30% overall and 26% over last 30 days.

      So... nowhere near "same result".

      --
      ...gis sdrawkcab (usually not responding to ACs; don't bother posting as AC)
    8. Re: So... by alvinrod · · Score: 1

      I have no idea if Spore got better or not, but from what I played of it before it crashed and then EAs shit DRM and customer service rendering the game further unplayable felt more like just average. I wouldn't be surprise if they put out some extra content and tightened up the game to where it might be something more than a 5/10 experience, and that's even accounting for the inflated game rating scale where anything below 80% isn't generally considered to be good.

      I haven't played No Man's Sky, but I had a pretty good feeling that it couldn't live up to the hype. I rode that train with Spore and realized quickly it couldn't hope to live up to what I had imagined, as upon further reflection that would have meant making some really advanced AI among other things or required far more computational power than my PC could hope to muster. I probably should have known better any way since I remember the same thing happening some years before that when the first Fable was announced with similar promises of an incredibly organic and adaptable world.

    9. Re: So... by alvinrod · · Score: 2

      Everyone likes to trot out that example, but if you replace it with a guy flashing lots of money in a shady bar and getting held up in the parking lot, people tend not to feel anywhere near as much remorse. I can say with certainly that no one deserves to be robbed or hurt, but we don't live in a perfect world and if you don't take chances to minimize bad things happening to you, you're an idiot. Sure you don't deserve to have bad things happen to you, but they're going to happen with far greater frequency than they do to someone who isn't an idiot.

      I'm pretty sure you lock your doors at night and never leave your keys in your car. I'll also bet you'd never tell your a female relation or friend that it would be a really bad idea to walk through Riyahd in a mini skirt. She should be perfectly free to do so, but that's practically a death sentence and we both know it.

    10. Re: So... by Pseudonym · · Score: 1

      Women should not go to dangerous places dressed provocatively either. In both cases blaming the victim is wrong.

      "I didn't get what I paid for" is in no way morally equivalent to "someone assaulted me".

      --
      sub f{($f)=@_;print"$f(q{$f});";}f(q{sub f{($f)=@_;print"$f(q{$f});";}f});
    11. Re: So... by wierd_w · · Score: 2

      never played spore, but have played NMS.

      NMS is more like a very interactive tech demo than a game.

      even with the foundation update, there are many important things missing.

      1) the asignments given by npcs are very limited, and revolve around "hey, get me this item/material", and no real "yeah, pirates are coming from this nearby system and shooting the shit out of our freighters, can you go blow them up please?"

      2) big missing features: users cannot interract with each other, world deformation is not persistent, etc.

      3)inventory management still tedious as hell fo no reason. the game supports near limitless item stacking, but does not implement for specific item types, like curiosities. (i KNOW the game suports it, because i can edit the memory table for said items and change the stack depth to a 4 byte integer value, save, and the change persists. i do this religiously for such items. i somehow doubt i will ever collect 4 billion of any item type, but it sure would be nice if Hello Games stopped fucking with me over curiosities and manufactured items, when the game clearly has no need for such fuckery.)

      4) warp travel missing important features for navigation. such as "filter for previously visited planets", "restrict to current hyperdrive limits", "filter by star type", "filter by race control", etc. instead it is just jabbing in the dark, and selecting systems is a chore.

      5) planet ecosystems very boring, single biome for whole damn planet, very little variety on a single world.

      6) taken together, the game is about as interesting as grinding for gold on wow. less so, because zero player-player interaction.

    12. Re: So... by Anonymous Coward · · Score: 1

      Indeed, while it feels good to say, "Don't blame the victim!", examining the risk factors behind whatever happened can be useful and important. There are signs in parking lots saying "Don't leave valuables in your car" because it is stupid to leave valuables in your car.
      If you are a victim of some crime and there were things that you did to increase your risk of becoming a victim, wouldn't you want to know about it?

    13. Re: So... by dywolf · · Score: 1

      the problem is blaming the victim is really just blame shifting.
      and it is done in order to distract from the actual problem.
      namely, the actual person who committed an actual wrong or crime.

      --
      The guy who said the election was rigged won the presidency with the second-most votes.
    14. Re: So... by Anonymous Coward · · Score: 0

      There does need to be an actual crime though.

      We're not actually talking about assault here, we're talking about a company who talked up the things they considered really cool about their product in advertising. That's not a crime, and the allegation that they were instead intentionally misleading customers about those features has not held up in court.

      The main point under scrutiny is that the customers are claiming specific things were promised while the devs are claiming "no, we promised an nearly infinite amount of unspecified things made with the same tools not those specific things". As their marketing has focused hevily on the procedural generation that does seem like a plausible argument.

    15. Re:So... by Anonymous Coward · · Score: 0

      Hundreds of thousands of people WERE wrong. Because most people are stupid.

    16. Re: So... by Anonymous Coward · · Score: 0

      Sure is easy to beat the shit out of a strawman, isn't it?

  3. I liked the game and like it more with the patch. by sock3t · · Score: 1

    I never understood the backlash this game got. It's a video game. And it's fun. Do what you did with the other games you didn't like and GTFOver it.

  4. Re:I liked the game and like it more with the patc by sd4f · · Score: 1

    It had one cool feature, and that was hopping in your space ship and leaving the planet you were on, to go to another one. Apart from that, the game was ridiculously repetitive, and even worse, was missing a lot of features that were being claimed in order to advertise the game.

  5. Steam Page by FFOMelchior · · Score: 5, Informative

    Just to clarify, this ruling is in regards to their Steam page. Most of the blatant OMS false advertising was done through Sean Murray in interviews and conferences. Unfortunately, this doesn't cover that.

    1. Re:Steam Page by Anonymous Coward · · Score: 0

      Most of the blatant OMS false advertising was done through Sean Murray in interviews and conferences.

      Here's a short six minute complication.

    2. Re:Steam Page by Namarrgon · · Score: 4, Informative

      Leaving aside that the vast majority of the so-called "bullshit" in that video is purely subjective (e.g. "real" dinosaurs, "will you get bored") or trivial (e.g. a creature pushes aside trees), it's clear that nearly all the player grief stems from Murray's responses to questions about multiplayer - and the video shows those responses entirely out of all context.

      I watched a lot of the original interviews at the time, and while Murray did on some occasions answer with tentative "yes" responses to questions like "can you play with your friends" and "can you grief other players ("kinda") - questions that could be ambiguously interpreted, but I agree he should certainly have answered differently - he also spent considerable time downplaying any suggestion of multiplayer, saying it's not that sort of game, it's not about playing with others, it's not designed for that, and anyway there'd be virtually zero chance of meeting other players anyway. You saw none of that in the video, which was obviously designed to pick over everything he said in hindsight and show it in the worst light.

      I get that some people really wanted multiplayer in there, but that was never claimed on any marketing material, and Murray invariably tried to steer away from those questions if it came up in an interview. Personally I never thought for a moment that it was a multiplayer game in any sense, and was surprised by the backlash from people that wanted to think that it did. The reviews were certainly very clear that it was solo only.

      --
      Why would anyone engrave "Elbereth"?
    3. Re:Steam Page by Dutch+Gun · · Score: 5, Interesting

      Someone please mod this +1 Informative, because this a key point. When people talk about "misleading advertisement", I also believe they are generally talking about expectations set by Sean Murray, who seems unable to constrain himself to describing features he knows will ship, and instead seems to describe the game as he'd imagine he would like it to become.

      I'm a professional game developer, so naturally I've seen the "behind the scenes" view for a number of AAA title releases, especially the discrepancy between the released information and the true state of the game at the time. Most people would be shocked at how fluid the design of a game can be, how many iterations it takes to get things right, how many crazy ideas get tried and thrown away, and sometimes, how late in development things can really come together, especially if you're developing a lot of new technology. You have to be *extremely* disciplined when talking about your game, especially if you've got a hard deadline, because it's almost inevitable that many cool ideas and features are going to get cut simply because there's no time to polish them properly.

      Unfortunately, some people like Peter Molyneux have demonstrated that they don't have the proper temperament for talking to the press or the public, because they can't stay on script, or can't simply tell the honest truth about a feature that's still very much up in the air. I suspect Murray is like this as well, and unfortunately, he damaged the reputation of the company because of his lack of media discipline.

      --
      Irony: Agile development has too much intertia to be abandoned now.
    4. Re:Steam Page by Dutch+Gun · · Score: 3, Funny

      Er, just to clarify, by "mod this up", I meant "mod parent up." I'm not quite shameless enough to actually request mods for my own post.

      --
      Irony: Agile development has too much intertia to be abandoned now.
    5. Re:Steam Page by thegarbz · · Score: 2

      questions that could be ambiguously interpreted

      Can you interprate a box with an ESRB rating sticker covering the original ESRB rating which was higher in part due to the online multiplayer component that the studio even announced to the ratings agency and left in place even as the boxes were being printed before launch?

      he also spent considerable time downplaying any suggestion of multiplayer

      Yeah you do that about a day before your game launches when you realise all you have said was bullshit. Also he didn't downplay it he just said the game is so big you won't see other players, and then in week one two players found their exact locations on a map at the same time.

      it's not about playing with others, it's not designed for that

      Interesting how that wasn't said from the start.

      You saw none of that in the video, which was obviously designed to pick over everything he said in hindsight and show it in the worst light.

      You don't need bad light to pick apart what he said. You also don't need to pick on a single video. The entire campaign has been a trail of half truths and outright lies.

      it's clear that nearly all the player grief stems from Murray's responses to questions about multiplayer

      I'm quoting this one out of order for effect. You clearly have not been paying attention to the release if you think people care about multiplayer. The vast majority of what people care about has been gameplay related:
      - Procedural generation with the same underlying script. Yay the aliens look slightly different but do the same thing.
      - Upgrade and modification systems that have zero effect on the gameplay.
      - A completely omitted factional warfare system which was shown off in every preview.
      - Finding someone elses base as shown in the preview.
      - Intense air-to-air combat scenarios (which also showed multiplayer) which ended up being dumbed down to a point and click adventure.

      And perhaps the biggest of them all: The thing at the centre of our galaxy that will blow our minds. And to be fair to him it did blow our minds. It blew our minds about how we could have been so duped by the hype only to have the developers shit in the faces of the people dedicated enough to endure the incredible grind of trying to reach the centre. It blew our minds when suddenly a realisation was absolutely clear that people paid money to go through 100 hours of unenjoyable rubbish for nothing.

      No one gives a shit about multiplayer.

    6. Re:Steam Page by AmiMoJo · · Score: 1

      Like many salesmen he over-promised because he wasn't willing to say "no". By being vague he gave people the impression that the game would have certain features in some form.

      That and the fact that in the end the gameplay was just really, really dull, the game relatively short considering the "infinite universe" idea (people were expecting it take months for anything to finish it, with reveals and community exploration along the way) and the ending was a really bad joke.

      --
      const int one = 65536; (Silvermoon, Texture.cs)
      SJW, n: "Someone I don't like, and by the way I'm a fuckwit" - AC
    7. Re:Steam Page by Bigjeff5 · · Score: 1

      To start out with, I'm not going to say there is nothing wrong with NMS. IMO, there is a lot wrong with it, and while I got most of what I expected out of it, it turned out to not be as shiny as I hoped.

      That said, the complaints you list are absolutely idiotic, and show a clear lack of ability and listen and comprehend when other people speak.

      Can you interprate a box with an ESRB rating sticker covering the original ESRB rating which was higher in part due to the online multiplayer component that the studio even announced to the ratings agency and left in place even as the boxes were being printed before launch?

      Obviously multiplayer was planned, and just as obviously it didn't make the cut. Shit happens. From the very first interviews multiplayer was advertised as a minor feature, not a major part of the game, so this is at best a minor quibble. If you bought NMS for the multiplayer then you're an idiot and deserve every second of "pain and suffering" you feel you experienced because of it.

      Yeah you do that about a day before your game launches when you realise all you have said was bullshit. Also he didn't downplay it he just said the game is so big you won't see other players, and then in week one two players found their exact locations on a map at the same time.

      Did you watch any interviews with Murray? Every time it was brought up the mantra was essentially "don't expect to ever run into another player". How is that not downplaying it? He got real specific when he realized it wasn't going to make it into the final game, and that somehow morons on the internet thought the game was actually a multiplayer game in the sense of Battlefield or Call of Duty.

      - Procedural generation with the same underlying script. Yay the aliens look slightly different but do the same thing.

      They never said they would do different things. I don't know where you got that impression, it's not in any of the trailers or interviews. I will say the fact that the variety is pretty superficial is a bit disappointing, but it's not different than advertised.

      - Upgrade and modification systems that have zero effect on the gameplay.

      Er, what? Have you played the game? Upgrades and mods have a huge effect on gameplay. Without mods on your ship you get toasted pretty much immediately in space combat, with the right mods combat is a breeze. With mods mining is faster and safer, you can work in extreme environments with low risk, you can hold more cargo before you need to sell, etc. Mods are pretty essential to the whole thing.

      - A completely omitted factional warfare system which was shown off in every preview.

      The factional system is exactly as advertised. I watched an interview where Murray did the faction stuff and it was exactly the way it is in the game. I do not understand how people were mislead on this. They specifically stated you would not be able to join a faction permanently. What you can do is assist one side or the other in a space battle, and that will affect your faction standing with both races involved in the battle. And that's exactly what happens. If you jump in a battle you get a little mission tracker, where you have to blow up X number of ships for your chosen side. It's pretty much exactly as advertised.

      - Finding someone elses base as shown in the preview.

      It never showed a player owned base. It showed a player discovered base. Every single little base you find has a little waypoint marker you can access, and it puts your name on it. If you ever happen upon a planet someone else discovered first their name will be all over it, including the bases. You can go into your journal and rename them if you like, but I never really saw the point to name something nobody else is likely to ever see. The game was specifically designed NOT to have player bases, because they wanted people to keep

      --
      Security is mostly a superstition... Avoiding danger is no safer in the long run than outright exposure. - Helen Keller
    8. Re:Steam Page by Bigjeff5 · · Score: 1

      This is pretty much the only legitimate complaint about the advertising of the game I've seen. Murray was pretty vague about a lot of things, and I think a lot of that had to do with people asking questions and the answer being technically true, but not really in the way they were expecting.

      Multiplayer is a prime example. The game was always intended to have an aspect of multiplayer, so when people ask "does it have multiplayer?" you see Murray go "Well, yes, but..." and all people seem to hear is the "yes". Then when it doesn't ship with this very minor aspect of the game people are up in arms because "you said it would have multiplayer!". It was a similar response to if Call of Duty had shipped with just a campaign mode, and it was totally out of line with what Murray said would be in the game.

      NMS even shipped with what I believe Murray wanted as the core element of the multiplayer, the ability to land on a planet someone else had discovered and see who had discovered it and when (and if they gave anything funny names). The ability to run into other players was always intended to be a very rare occurrence, but pretty cool when it happened. So not shipping that part of it should not be a big deal, but it was actually a huge deal. It seems to be people's number one complaint.

      The key problem, I think, was being way too vague. It's not so much that he didn't want to say no, it's that these things were technically true at the time, but he had very different ideas about what that meant than his audience, and he was far too vague in attempting to portray it.

      --
      Security is mostly a superstition... Avoiding danger is no safer in the long run than outright exposure. - Helen Keller
    9. Re:Steam Page by thegarbz · · Score: 1

      Yeah I could agree with you, but I'll happily take my own experience and agree with the vast majority of the users and reviewers out there thanks.

      Believe what you want. This is not remotely the game described in interviews (I actually wonder if you have actually seen any of them), or presented at shows.

  6. judge has no clue by zlives · · Score: 0

    " It also ruled that the developers hadn't misled customers over graphics: "We understood the graphical output of the game would be affected by the specifications of each player's computer, and considered that consumers would generally be aware of this limitation." "

    so on a recommended hardware or one exceeding recommended hardware the graphics should have been as advertised....

  7. business plan by Anonymous Coward · · Score: 0

    brb going to advertise something in the UK.

    1. Re:business plan by darkain · · Score: 1

      Too late, already there! I'm currently advertising a procedurally generated pile of horse shit.

    2. Re: business plan by Anonymous Coward · · Score: 1

      Hey! Stop stealing my idea!
      I just started work on procedural bullshit.
      In fact, I just ate it several hours ago and is currently compiling.

    3. Re: business plan by Anonymous Coward · · Score: 0

      Procedurally generated horse shit, bull shit.... I guess I'll get started on dog shit

  8. Sigh. by ledow · · Score: 5, Insightful

    Stop buying shit before you know how good (or bad) it is.

    You are perpetuating shitty over-hyped products that flop once people actually get their hands on them.

    If you didn't part with your money until it was released, reviewed, tested, a handful of brave souls had tried it out, etc. then companies would have to put out decent products first time rather than rely on pre-release hype to sell enough that they don't have to care that it's a turd they're selling.

    It's not even a new thing, this sort of shit was happening long before Duke Nukem Forever and people STILL KEEP BUYING SHIT.

    Buy a game after it's been out for a year, and you know whether or not you want it. It'll be cheaper, you'll buy half the amount of games you actually do, they'll be much better quality on average and - best of all - after the first year you won't give a shit about "missing out" because year-old games will still be "new" to you.

    1. Re:Sigh. by BitZtream · · Score: 0

      It's not even a new thing, this sort of shit was happening long before Duke Nukem Forever and people STILL KEEP BUYING SHIT.

      Not like this is unique to video games or anything.

      --
      Persistent Volume manager for Kubernetes - https://github.com/dwimsey/openshift-pvmanager
    2. Re:Sigh. by Anonymous Coward · · Score: 0

      I bought into Planet Coaster during the third stage of the alpha. The glut of youtube videos showcasing the game and its features convinced me that it was already a good them park sim and would only get better by release, no reason to wait. The countless hours i have now lost to the game can attest to the fact that I more than got my money's worth even before launch. The key here though was that I could see actual current gameplay, not promo videos or demos, but the actual game other people were playing. Definitely know what you are getting into before committing to a purchase.

    3. Re:Sigh. by RivenAleem · · Score: 1

      And you get to play it with tried and tested GFX drivers.

    4. Re:Sigh. by mjwx · · Score: 1

      To be fair, I blame the hype.

      The blame should be equally split between the company that creates the hype and the consumers who eat the hype.

      This is why I never buy a game that I produces too much hype, it doesn't matter if it's a good game or not, it can never live up to the hype.

      Its the same with TV series, I refuse to watch a lot of popular ones in case they end like Lost or Battlestar Galactica (TWD is pretty much a given it ends with everyone you like dead).

      --
      Calling someone a "hater" only means you can not rationally rebut their argument.
    5. Re:Sigh. by Anonymous Coward · · Score: 0

      Actually, the new BSG was pretty good, and several people you might care about survive, though I won't deny that many do die.

    6. Re:Sigh. by mjwx · · Score: 2

      Actually, the new BSG was pretty good

      I take it you haven't actually seen the final episode of BSG. I couldn't decide if it was cheesy, lazy writing or just plain crap. The writers had definitely given up after the first half of the season and were just continually pulling Deus Ex Machina out of the backsides (the series tended to skirt that a lot, but it just became too obvious after they found (fake) earth).

      --
      Calling someone a "hater" only means you can not rationally rebut their argument.
  9. Not misleading? by Anonymous Coward · · Score: 2, Informative

    And yet, right this minute, the Steam page for the game shows content that isn't in the game, and will never be in the game.

    How is that not misleading?

    1. Re:Not misleading? by Namarrgon · · Score: 3, Informative

      Can you be specific? I just rewatched the two videos on the Steam page, and apart from a number of minor graphical differences, there was nothing in there that I haven't seen in some form while playing the game. Caves, megafauna, alien monoliths, space battles over huge freighters, trading posts, walker robots, space stations - everything's in there.

      Well, there were sub-second shots of a large beast pushing trees aside and what looked like a crashed freighter - not seen those, but they were only shown briefly as set decoration, not gameplay-related.

      --
      Why would anyone engrave "Elbereth"?
    2. Re:Not misleading? by lgw · · Score: 1

      Why would anyone engrave "Elbereth"?

      A Unicef Clearasil
      Gibberish and drivel
      O Mennen mylar muriel
      With a hey derry tum gardol
      O Yuban necco glamorene
      Ended nytol, Vaseline!
      Sing hey nonny nembulat.

      --
      Socialism: a lie told by totalitarians and believed by fools.
  10. So is it worth $35 sale price? by Anonymous Coward · · Score: 0

    It's on sale now. Haven't bought it because of the reviews. There was/is a MMORPG called Tibia that I played a decade ago for about a year, got up to level 155 without cheatware, but was very repetitive. Is it the same repetitiveness?

  11. I read through the ASAs page by Anonymous Coward · · Score: 0

    If people are upset that at the ruling, they ought to have come up with a better complaint. Make a new complaint, with very explicit descriptions of what is shown on Steam, what is in the game, and what you believe to be the difference between the two.

    ASA's done most of the work for you if you read their response. If you think any of their points of comparison are inaccurate, start there. If you think they missed anything out, check if they were in the original complaint, then include those yourself.

  12. Pokemon Go by Anonymous Coward · · Score: 0

    Pokemon Go is way worse an offender.

  13. Oh, GOD! by JonWan · · Score: 1

    The NMS crap has leaked in to Slashdot! Hasn't any of these people ever watched a Lego commercial?

    1. Re:Oh, GOD! by drinkypoo · · Score: 1

      The NMS crap has leaked in to Slashdot!

      We have been arguing about this for ages now. Where were you?

      --
      "You're right," Fisheye says. "I should have set it on 'whip' or 'chop.'"
  14. Right, blame the consumer, not the company. by Uberbah · · Score: 1

    The greedy, dishonest company.

    If you didn't part with your money until it was released, reviewed, tested, a handful of brave souls blah blah blah

    Name a consumer product where a company can lie about its features and tell the consumer to pound sand and get away with it. Volkswagen lied through their teeth about your Golf's emissions? Grab your ankles, n00b, it's your own damn fault.

    1. Re:Right, blame the consumer, not the company. by ledow · · Score: 1

      Because "We pass the emissions test" is an entirely verifiable fact.

      Whereas "The AI is like nothing ever seen before, the world is procedurally-generated, the graphics are amazing" are not. They are subjective. At best, they throw buzzwords at you that are easy to comply with while still trolling out a turd of a game (I can make you a procedurally generated game, if you like. Give me ten minutes). They are marketing.

      And you fell for it.

    2. Re:Right, blame the consumer, not the company. by Uberbah · · Score: 1

      Because "We pass the emissions test" is an entirely verifiable fact.

      As are the false claims of a software company. "Our software does XYZ" when it actually doesn't, is a lie, and not subjective. Which is the point of the complaints. And no, consumers should not have to do research to find out a company is simply making shit up about their products capabilities.

      If I buy a game console that prominently displays a DVD video logo on it - then it damn well better play DVD's.

      If I buy a car that advertises GPS as a standard feature - then it damn well better come with GPS.

      If I buy a soda that says Sugar Free on the label, then it damn well better not have 40 grams of sugar in it. I should not have to spend five minutes on my phone searching to see if the company is lying, and then another five minutes verifying claims and counter-claims.

  15. I hope they didn't work for Hello Games by Anonymous Coward · · Score: 0

    I hope the people behind the complaining to ASA wasn't affiliated with Hello Games or Sony.

    Imagine if someone filed a poorly worded complaint. In such a case I can imagine that someone like ASA might be more free to interpret what the complaint is about, and if the complaint is vague, or nonsensical, then a ruling against the complaint seem like a sure thing.