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Interviews: Ask Red Hat CEO Jim Whitehurst A Question (redhat.com)

Jim Whitehurst joined Red Hat in 2008, as its valuation rose past $10 billion and the company entered the S&P 500. He believes that leaders should engage people, and then provide context for self-organizing, and in 2015 even published The Open Organization: Igniting Passion and Performance (donating all proceeds to the Electronic Frontier Foundation). The book describes a post-bureaucratic world of community-centric companies led with transparency and collaboration, with chapters on igniting passion, building engagement, and choosing meritocracy over democracy.

Jim's argued that Red Hat exemplifies "digital disruption," and recently predicted a world of open source infrastructure running proprietary business software. Fortune has already called Red Hat "one of the geekiest firms in the business," and their open source cloud computing platform OpenStack now competes directly with Amazon Web Services. Red Hat also sponsors the Fedora Project and works with the One Laptop Per Child initiative.

So leave your best questions in the comments. (Ask as many questions as you'd like, but please, one per comment.) We'll pick out the very best questions, and then forward them on for answers from Red Hat CEO Jim Whitehurst.

34 of 167 comments (clear)

  1. Systemd, WTF? by rknop · · Score: 4, Interesting

    Systemd, WTF???

    As I understand it, one of the stated goals was to speed up boot times. It's had exactly the opposite effect on my Ubuntu system -- that is, when the boot doesn't die altogether when I try to mount NFS shares. (Also, thanks to systemd, I can't even *reboot* or shut down the machine when there's a hung NFS process. I am forced to hard-reset it.)

    For years, warning flags have been raised about systemd. It more or less seems that we're bringing all the disadvantages of the Windows architecture to Linux, without any of the advantages of running WIndows.

    So, again: systemd, wtf???

    1. Re: Systemd, WTF? by Anonymous Coward · · Score: 4, Insightful

      My question is related: is Red Hat, as an organization, at all concerned about the damage that systemd has done to Linux's usability, its reputation, and its community? Is Red Hat concerned with how systemd has driven so many Linux users to FreeBSD?

    2. Re:Systemd, WTF? by Anonymous Coward · · Score: 2, Informative

      Actually if you just read up a tiny bit on the subject you would know for starters that Windows does not have anything remotely similar to systemd, it's has some overlap with macOS (but systemd does more).

      Dependency based loading does not only improve performance (as unnecessary modules and code won't launch just to quit immediately) it improves efficiency, power consumption etc.

      Now systemd isn't fool proof and probably not bugfree either, just like bad init scripts can cause issues so can a fucked up profile or service for systemd.

      Learn to use systemd-analyze and submit bug reports if you encounter problems.

    3. Re: Systemd, WTF? by 0100010001010011 · · Score: 2, Insightful

      And a follow up, why not spend some of RedHat's money on a sane init system?

      I'm sure you can put a few dollars and bright minds on a system that works reliably. The last thing I want my embedded system to do is get hung up on an init failure.

    4. Re:Systemd, WTF? by wjcofkc · · Score: 2, Insightful

      I use Linux extensively and have since 1996. I started off on the "boo systemD" bandwagon myself. It was all based on hearsay and my own purity out of zealotry. Eventually, I took plunge. At a point, there was little choice. I am the type of person who pushes systems and clusters of systems to the limit. I have not experienced any of the problems you cite. Perhaps you are holding your computer wrong? And don't even get started about binary log files. You can still use all your favorite utilities: sed, grep, awk, etc... I am not buying your story. You are talking out of your ass hoping to get modded up. Meanwhile, I am calling you out expecting to get modded down.

      --
      Brought to you by Carl's Junior.
    5. Re: Systemd, WTF? by phantomfive · · Score: 2

      And a follow up, why not spend some of RedHat's money on a sane init system?

      Many many people have tried, many smart people have tried, and no one has ever come up with something satisfactory. Look at any of the many init systems, and there are always complaints. It's a tough problem.

      --
      "First they came for the slanderers and i said nothing."
    6. Re:Systemd, WTF? by phantomfive · · Score: 4, Informative

      it's has some overlap with macOS (but systemd does more).

      In fact, systemd is completely, and unabashedly inspired by OSX, as can be seen in this blog post. Specifically, this video was inspiration for systemd. That is not necessarily a problem, it's good to share ideas around.

      --
      "First they came for the slanderers and i said nothing."
    7. Re:Systemd, WTF? by hcs_$reboot · · Score: 2
      --
      Slashdot, fix the reply notifications... You won't get away with it...
    8. Re: Systemd, WTF? by greenfruitsalad · · Score: 3, Insightful

      Because for every 1 vocal systemd opponent, there are 100 quiet satisfied systemd users. I was a vocal opponent until i had to actually use and rely on it. I wouldn't go back if you paid me. It has made my job a lot easier.

    9. Re: Systemd, WTF? by AmiMoJo · · Score: 4, Informative

      This begs the question, so I'll just ask it: Have any customers ever moved away from Red Hat because of systemd?

      --
      const int one = 65536; (Silvermoon, Texture.cs)
      SJW, n: "Someone I don't like, and by the way I'm a fuckwit" - AC
    10. Re: Systemd, WTF? by 0100010001010011 · · Score: 2

      It's a tough problem.

      Perhaps one that deserves some funding and thought into how it should work. Not something slapped together by a 30 year old that couldn't have had more than 10 years experience.

    11. Re: Systemd, WTF? by Ungrounded+Lightning · · Score: 2

      I was a vocal opponent until i had to actually use and rely on it. I wouldn't go back if you paid me. It has made my job a lot easier.

      How nice for you. What a pity your experience and mine are not the same.

      We're seeing a.lot of flamage about the lack of security on IoT devices. One company I work with is making such a thing. The presence of systemd increases the expected scope of a security audit to the point that they expect to migrate the production version to another OS rather than absorb systemd by upgrading to the current version of the linux distribution they used for initial development.

      --
      Bantam Dominique roosters crow a four-note song. Once you've heard it as "Happy BIRTHday" you can't NOT hear it that way
    12. Re: Systemd, WTF? by 0100010001010011 · · Score: 2

      Don't confuse quiet or content with satisfied.

      I moved all of my "This has to run when I press power" systems to FreeBSD. I still bit the bullet and run Ubuntu w/systemd the same as I run Windows 7 because that's the tool that is needed to get some jobs done. When systemd goes sideways it's easier for me to just re-install Ubuntu than deal with debugging systemd.

    13. Re:Systemd, WTF? by walterbyrd · · Score: 2

      This is why I suspect most systemd advocates are paid shills, or something.

      When people advocate systemd, typical all they do is ad hominem attacks.

      I have yet to see a strong, logical, argument in favour of systemd. I suspect there are no good arguments for systemd, just the same tired, childish, insult spewing.

    14. Re:Systemd, WTF? by strikethree · · Score: 2

      I started out with Linux about 97-98 time frame. I was also a SystemD naysayer... unfortunately, I still am.

      Reasons:
      SystemD is brittle. any part that break appears to break the whole. I am used to Linux being quite robust and getting past many errors to a console and being able to fix the "box". That does not and can not happen with SystemD.

      SystemD keeps the EFI partition open and appears to either constantly write to the partition or just trashes the partition hard when a hard reboot is necessary (again, due to poor decisions by software developers). Example, was playing DOTA2 and the system hard-locked on me for some reason (thermal?). The system would not even try to boot even after leaving the power off for a minute. Became really worried that something terrible had happened and tried to boot off USB. Booted no problem and rebuilt the EFI partition from scratch because it was no longer even recognizable as an EFI partition. Fuck YOU SystemD. That is very very naughty of you.

      I could go on but there is no point. The supporters mostly seem to be religious zealots who think that the average case is always applicable when in reality, it is the exceptions that define whether or not your software is good.

      --
      "Someone needs to talk to the tree of liberty about its ghoulish drinking problem." by ohnocitizen
  2. The plans for CentOS? by Anonymous Coward · · Score: 5, Interesting

    Now that CentOS has received a more official status in the RH world, what are the plans for the project?

  3. if meritocracy over democracy by turkeydance · · Score: 2, Insightful

    is his choice, who decides what is "merit"?

  4. Open source? by martiniturbide · · Score: 3, Interesting

    What is current commitment of Redhat with open source for 2017? Redhat may be the most profitable software company that endorse open source their products. What is the recommendation for other companies to be profitable and at the same time remain being good open source citizens?

  5. Proprietary driver support by ARos · · Score: 5, Interesting

    Hi Jim,

        Many proprietary hardware vendors continue not to take the Linux desktop and workstation markets seriously. Recall, e.g., Linus's rant against nvidia. As a leader in the Linux and FOSS communities, what will you do to persuade major vendors to write and maintain functional drivers for RHEL and Fedora?

    Thank you,

      - A.

  6. Why isn't Linux a viable desktop OS? by Anonymous Coward · · Score: 2, Insightful

    Red Hat has been involved with Linux for a long time now. We've seen a lot of desktop/workstation-oriented contributions to projects like systemd, GNOME, Wayland, and so forth.

    Yet despite all of this effort, why do we see so little uptake of Linux within the desktop/workstation market? One Slashdot submission from July 2016 puts Linux's desktop market share at just over 2%. A similar submission from October 2016 puts it just over 2%, as well.

    Why is Linux's share of the desktop market so abysmally low, even with several of the past releases of Windows (Vista, 8, and even 10) being widely disliked, and with Linux distributions typically being free, and after existing for over two decades now?

    And should it concern us that the most widely-used Linux-based OS, Android, has actually discarded/replaced so much of the software that Red Hat has rallied behind? It's almost like Linux is most successful when the software that Red Hat is involved with is not used.

    Given this lack of success, should the various desktop-oriented initiatives that Red Hat has started or worked on be considered failures?

    If they aren't currently considered failures, at what point would they be considered failures? Would Red Hat's support for them be promptly terminated if they were deemed to be failures?

  7. How do you monetize Open Source? by mykepredko · · Score: 2

    How would you recommend to somebody who feels they have a great application idea and is probably ready to go for Angel/1st round funding but feels that the application should be Open Source?

    Do you put in customization/support as the way to fund the endeavor long term or is there another approach for the OSS conscious entrepreneur?

  8. Why isn't Linux on the desktop more widespread? by snooo53 · · Score: 5, Interesting

    I'm curious your thoughts on why Linux hasn't grabbed more laptop/desktop marketshare from Windows and MacOS over the years? It seems that with the privacy concerns around Windows 10 and Apple's lack of focus on MacOS there may be a huge opportunity in the near future. What things need to happen in the consumer marketplace and within the OSS community for it to really take off? Can 2017 be the year of the Linux desktop?

    --
    The sending of this message pretty much inconveniences everyone involved.
    1. Re:Why isn't Linux on the desktop more widespread? by Shep03 · · Score: 2

      Why do people have this outdated opinion of Linux on the Desktop? I use it one every single device that I own, it is fine with my GPU, my Printer, and anything else I connect. The Linux you're referring to is the Linux of 2005, not 2017.

      Windows 10 sent out updates that removed the wireless drivers from peoples PC's. They did that after shoving Windows 10 down everyone's throats whether they liked it or not. My parents run Fedora as a result of that stupidity, and everything does "just work". They don't know if it's Systemd or Upstart, no one tells them they're on the wrong distro and they definitely have no idea what a 'terminal' is. Why? Because they just use a computer to browse the Internet, view photos, print and scan and watch Netflix. Why would any of those things happen to people for using Linux? Those things only happen to people who bother to involve themselves in the community. That's when people carry on about Systemd, v initVsys, Gnome v KDE, whatever v whatever.

      Just installing Linux doesn't mean that a van driven by Richard Stallman will drop Linus and his gang of bearded hippies off at your front door so that you can be lectured. It's just an alternative to a Windows OS that barely works as well as people say it does. I've never once installed Windows and had my Wifi work out of the box. Or my trackpad do normal trackpad things without having to go download a driver. Downloading a driver from the mine field of, "We tots have all the drivers and even this .exe thing that will scan stuff and tots not take over your entire desktop with things you absolutely must have to speed up your PC. FYI, lots of registry problems here, lots of registry problems. Fix them now!." That's a horrible experience man. Like, how people make this "Trusted, proven, things just work argument." is honestly beyond me...

  9. Puppet verses Ansible? by waveclaw · · Score: 3, Interesting
    Where do you see the configuration management market going in the next year or two?

    Orchestration is the hot topic right now for automation verses last year's configuration management tools. Ansible is more orchestration than configuration management. Puppet and Chef require tools like mCollective to pickup the orchestration piece. RedHat now runs Tower. And Tower now ships as part of the RedHat Ceph storage product. RedHat's Satellite product is based on the Foreman which includes Salt, Puppet, Chef and Ansible support.

    But where is this market heading? Are we likely to see consolidation? Integrations? Or even a flood of config management system tied products from vendors?

    --

    "You cannot have a General Will unless you have shared experiences. You cannot be fair to people you don't know."
  10. Re:KVM by Richard+W.M.+Jones · · Score: 4, Interesting

    (Disclaimer: I work for Red Hat on virtualization)

    Red Hat and Fedora have a strict "upstream first" policy. We also have a large team working on KVM and qemu. A natural consequence of this is that we implement many features and fix many bugs in KVM/qemu, and these go upstream, and every other distribution benefits. This is great for open source. But I think your question is How is it good for Red Hat? since your implication is you can free ride on Red Hat's efforts.

    There are three cases where you might benefit buying RHEL: Firstly if you call support with a serious bug, then eventually it'll get escalated likely to the person who actually wrote the original code. Secondly RHEL subscribers influence the future development direction (of course, the larger ones have a bit more influence). We really care about how our customers are using the tools. Third, you're probably not just using a single KVM host, you might want to try out OpenStack or oVirt, and we have systems architects who help customers with these larger deployments - the same architects who previously worked with large telco subscribers using OpenStack or huge bank deployments of oVirt, so they have loads of real world experience.

    However if you're happy to free-ride, then us developers are happy too, because at the end of the day we really care about Free software.

  11. Enterprise Desktop Market / Emerging / Demand by GioMac · · Score: 4, Interesting

    I've asked this question several times but didn't get answer :)

    I am running > 250 of Linux desktops at the company and can get even more, but there is no centralized management solutions for that and that's an issue with customization and security too, KDE desktop is very good at some point with it's ability to have strict configuration files and immutable options, that does about 1/4 of what we can get with MS + GPO and we see that a little effort is required to make things work.

    Can we expect that RH will enter that market in the nearest (3-4 Y) future?
    Thanks

    --
    "It feels like I'm at the Zoo when reading this thread - I'm frightened, but it's interesting" (c)
  12. RHCA exams by kamilyunis · · Score: 4, Interesting

    My question is about RHCA exams. It is very good and we are very happy about RedHat new subscriptions based trainigs. It is great. But when it comes about RHCA, it is limited for locations. RHCA level exams are very expensive, and travel and accomodations makes it more expensive. I am 2xRHCE, because of these exams is available in my location. Azerbaijan Baku. MIddle EAST, Caucasus does not have center to take exam. Pease take this into consideration. Vmware, Cisco, Microsoft, AWS, OpenStack makes their exams available in everywhere online, so it is easy for everyone to take it. Why open source company limits people passions to location. I believe that me and people like me can become multi level RHCA if they get chanse to take exam in their own location. And this will help recognition and value of RedHat in regions also. PLease make this available as Cisco for us. At least make it possible on Kiosk In Georgia or Azerbaijan so we can take exams also. I am from Azerbaijan, Baku. With Loves to best open source company in the world.

  13. The Price of Reliability by hcs_$reboot · · Score: 2

    Worked on SunOS, Solaris, MacOS, Red Hat, CentOS, and, more recently, Ubuntu. CIOs choose Red Hat mainly for support and reliability. Reliability is the word that comes to most engineers mind when the RH and CentOS OSes are mentioned (certainly for good reasons). Reliability mainly relies on using older kernels and features, that have been patched over and over ; sure, that works, reliability wise. But on a number of rather recent projects, comparing Ubuntu server and RH/CentOS, it appears settings services up (eg samba) was way easier on the newer Ubuntues than on the latest RH/Centos (not mentioning the many issues migrating from 6 to 7) . Also, using newer kernels, Ubuntu performs well, taking advantage of the newest internals, memory management and sharing, IPC etc ... and no specific reliability issue (IMHO, reliability wise, Ubuntu and the like are as solid as RH nowadays).

    Question: in 2017, does reliability still mean using long-tested, but older kernels and features?

    --
    Slashdot, fix the reply notifications... You won't get away with it...
  14. Strategy by olau · · Score: 2

    Red Hat is big and getting bigger. Where are you heading at the moment? Would Red Hat ever try to move into the the more consumer-focused places where Ubuntu has ventured, or is that just not profitable enough?

  15. A long term view on IoT security? by mlts · · Score: 3, Interesting

    Are there any plans or products to help with IoT security?

    RedHat is one of the few companies that can step in and do something in regards to device security, even when device makers have little to no interest in this topic, as to them, security has no ROI, or as one IoT company exec told me, "the only person that has ever made money from a padlock is the lock maker."

    Being able to lure IoT vendors to use secure tools wouldn't just benefit them, but it would benefit the Internet in a whole. Even something like manifest lists that interact with FirewallD to ensure a device is only able to communicate with authorized devices and cannot take input/output from rogue sources would improve the IoT ecosystem tremendously.

  16. Military Recruiting Problem by Gabe0463 · · Score: 2

    Sir - One of the larger challenges facing the US Military is the recruitment / retention of skilled IT professionals into the military ranks, both officer and enlisted. Why do you think that is? - Gabe

  17. Why not have a consumer desktop? by Danathar · · Score: 2

    Given Ubuntu's success at providing a stable, developed and popular desktop environment for non-technical consumer users, why doesn't RedHat provide the same thing? Why is that right for Ubuntu but not RedHat?

  18. What is Red Hat Doing with Artificial Intelligence by buddha379 · · Score: 2

    Artificial Intelligence, in particular Deep Learning, is exploding in popularity, with major companies like Salesforce, Microsoft, Google, and Nvidia openly shifting their entire strategy towards it. The technology is solving real problems, today, like cancer detection and image recognition. Many of the most important projects in AI, like TensorFlow and Theano, are open sourced. Yet it seems like Ubuntu is the lead platform for these new workloads. Many of these projects don't run on even Fedora. Is Red Hat planning to get into the AI game and if so how?

  19. Recruiting open source talent by resplin · · Score: 2

    As Red Hat has scaled, it has to remain staffed with all types of non-technical business professionals. How do you help these professionals learn to "sell free software"? Has it been difficult to train these professionals on the open source business model?