Uber Has Been Using a Secretive Program To Identify Enforcement Officers And Prevent Them From Hailing Cars (nytimes.com)
Uber has been using a secretive program to evade authorities for years, particularly at times when city regulators were trying to block the ride-hailing service, according to a new report by the New York Times. From the report: Uber is using a tool called "Greyball" to work identify requests made by certain users and deny them service, according to the report. The application, later renamed the "violation of terms of service" or VTOS program, is said to employ data analysis on info collected by the Uber app to identify individuals violating Uber's terms of service, and blocks riders from being able to hail rides who fall into that category -- including, according to the report, members of code enforcement authorities or city officials who are attempting to gather data about Uber offering service where it's currently prohibited. The report claims that that Uber's "violation of terms of service" or VTOS program, briefly known as Greyball, began around 2014, and has sign-off from Uber's legal team.In a statement, Uber said, "This program denies ride requests to users who are violating our terms of service -- whether that's people aiming to physically harm drivers, competitors looking to disrupt our operations, or opponents who collude with officials on secret 'stings' meant to entrap drivers."
Journalists, putting things in context. Russell Brandom, a reporter at The Verge said, This is the kind of thing a DA would put in front of a judge if they wanted to subpoena Uber's business records for an entire city. Matt Rosoff, editorial director at CNBC Digital added, I've been a tech journalist on and off for 21 years and I can't remember any company having a worse month news cycle-wise than Uber is now.
Journalists, putting things in context. Russell Brandom, a reporter at The Verge said, This is the kind of thing a DA would put in front of a judge if they wanted to subpoena Uber's business records for an entire city. Matt Rosoff, editorial director at CNBC Digital added, I've been a tech journalist on and off for 21 years and I can't remember any company having a worse month news cycle-wise than Uber is now.
Their entire business model is based on violating laws so it makes sense they would build tools to make that as easy possible.
Indeed, this is much ado about nothing, and only newsworthy in the way the Oscar's became after the mistake.
Happiness in intelligent people is the rarest thing I know.
Ernest Hemingway
Is there any reason to think this isn't just some pyramid scheme to defraud investors and steal from drivers?
Union Carbide or BP might beg to differ...
I think Ubers' 'Terms of Service' including 'circumventing laws' and 'evading law enforcement' tells you all anyone needs to know about Uber, even without all the legitimate news stories about Uber drivers committing acts of violence against passengers. Uber acts like something run by the Mob and should probably be shut down, permanently.
If you are fine doing business with the mafia then you should be fine with Uber.... but if you should favour ethical companies (or more ethical companies)... Uber is a bad choice.
I'm open to the idea that Uber is an evil company, but what's with all the Uber news lately? We've had story after story this week. It isn't normal, even for a company as bad as Oracle, to have news story after news story released like this. The whole thing looks like someone is leaking to the press at an opportune time, which raises the question,
cui bono? I don't know the answer to that, but it must be somebody.
"First they came for the slanderers and i said nothing."
Is to arrest and jail their execs first.
Just like the mafia.
Going after the low level never works.
Arrest them, ship them to GITMO, and let them stand trial in a few decades.
-- Tigger warning: This post may contain tiggers! --
Noob. I remember when it was all Retard Niquepaille's technology trends.
Arabic numbers, the future or a fad? That was a classic.
Confucius say, "Find worm in apple - bad. Find half a worm - worse."
honestly, if you dropped the Uber/Lyft aspect it might be an interesting ask /.
I will remember: Uber, the heroic company that stood up against SJW's and government entrapment, instead of cowering on behalf of the legal department.
"I've been a tech journalist on and off for 21 years and I can't remember any company having a worse month news cycle-wise than Uber is now."
Not that Uber isn't evil, because they are. But it would be interesting to know who holds the most shorts on them.
And, pay a lawyer enough, and they'll "sign off" on anything. Doing it for obstruction of justice seems to be a risky proposition, though. I'd think that would (or should) put the lawyers into a disbarring type situation, if not criminal sanctions.
"National Security is the chief cause of national insecurity." - Celine's First Law
My pretty much instant down-mod is a great example of exactly what I'm talking about. The SJW playbook is to silence truth quickly and ruthlessly. Downloading this post as well should be the final proof.
"There is more worth loving than we have strength to love." - Brian Jay Stanley
If I lived a little closer to their headquarters, I'd start a private RICO lawsuit. Even if the feds pick it up (and they should), I'd still get a cut of the billions in penalties. I wonder if I could crowd-source the legal fees to get that going?
Uber just went up a couple notches in my book!
I completely agree. The whole Greyball program is a feature not a bug. Without an aggressive company the monopoly of taxis in so many cities would never have been broken. The law is on the side of lobbyists who are paid by incumbents to prevent competition. I can't tell you how many times I tried to hail a cab in NYC before Uber and simply could not get one. I have similarly been unable to get a cab without 24 hours notice sometimes in the suburbs. The artificial shortage of taxis in NYC is what economics textbooks use to explain economic rent! It's outrageous that people complain about Uber busting up a deeply unfair system full of unnecessary bureaucracy and regulations.
Post a story about how the FBI/CIA/NSA are sniffing around your phones or e-mail and watch the Slashdot community scream about jack-booted thugs. Uber manages to implement a system that warns of potential law enforcement encroachment into their affairs and everyone gets righteous.
If Uber could spin off Greyball as an independent service, I could think of a few people that would buy it.
Have gnu, will travel.
Uber just went up a couple notches in my book!
My sentiment also. In particular, the New York City Taxi & Limousine Commission operates its own police force to prevent entrepreneurs from competing with medallion cabs. It has been known to arrest people who drop off their spouses at JFK or LaGuardia, accusing them of operating a taxi service. Victims have to hire expensive legal help to prove their innocence.
I hope Uber mashes these bastards straight into the ground.
What's Greyball and how does it work?
It's outrageous that people complain about Uber busting up a deeply unfair system full of unnecessary bureaucracy and regulations.
Nobody's complaining about that. What makes Uber suck is that they're no better morally, ethically or economically than the scum in the taxi industry. They're just as predatory and evil.
Are there better ways of providing payment online, or easy ways of obtaining "burner" charge cards?
Citicards has 'virtual credit cards'. You can generate them for one time use or set a duration in months and/or dollar amount.
Since when does Uber give two shits about what happens to their drivers?
They act like they could not care less if the drivers are murdered by passengers, are hijacked, or caught up in a sting operation of some kind. Uber has made it clear the drivers are on their own in such cases and don't call them for bail money.
There is NO way they ran this filtering app to benefit drivers when they don't give a shit about the drivers. They've got so many new drivers begging to sign up, existing drivers are of no concern to Uber at all. One existing driver drops out or gets killed or arrested, oh well: three more replace that one.
Sig for hire.
Uber seems to be one step ahead of that too. Uber's office in Australia was raided by tax officials but they came away without even a list of drivers because according to Uber that information is only available to the head office in the Netherlands.
Do we know how that information fallen into the hands of journalists? It seems Uber also has insider foes.
When does the Tesla phase end?
Laws are rules for the court, but merely a bottom bar to hit for life. Think beyond laws in your actions always.
Lyft works better and treats its drivers FAR better..
THANK YOU, Edward Snowden!! Americans owe you a debt of gratitude (whether they know it or not..)
After interviewing with them recently, now I'm kinda glad that Uber didn't extend an offer to me; the company seems to have been involved in a *lot* of tricky shit lately, not the least of which is that the CEO appears to be a gigantic flaming asshole.
Writing an app specifically designed to help them break or flout the local laws isn't anything to be proud of. I gotta wonder how many man-hours went into building that, and how many programmers ignored their conscience to make it happen. Didn't ANY of them stop and say, "Hey, this isn't right...."?
Had they made me an offer I almost certainly would have taken it, but I think I'd be feeling kinda shitty and conflicted about it now.
Just cruising through this digital world at 33 1/3 rpm...
When we started using more DC electric motors.
That will not continue. They are attempting monopoly. When they achieve it they will exploit it.
For me being in a taxi means that if there is an accident I am covered every way from Sunday. Regardless of who is at fault, regardless of medical insurance status, irregardless I will be covered and compensated for losses. If I travel in a Uber car, a paying fare, I am not covered at all, not even by the local mandatory third party insurance. A potential disaster.
Calling and using a cab provides limited information to the cab company. Using Uber reports my location (and god knows what else) to Uber 24/7 and I am even paying for the electricity and hardware to do it. While the cops may get such records form the phone company, Uber just demanding, taking them is an insult. Why would anyone sane accept those terms of service?
The intent of Uber is a world wide (or as wide as they can get) monopoly. Its business model is a losing proposition at its current pricing rates. When other alternatives (some better, some worse) have been wiped out it will exploit that monopoly and not only price wise. It will have the capacity to make areas popular or unpopular and all the influence that comes with that.
They are not even subtle about it. You know what "uber" means don't you? Google übermensch and uber alles.
Comparing government illegally spying on your every personal communication to government oversight of monied interests is so far off-base that you're off-planet.
If I travel in a Uber car, a paying fare, I am not covered at all, not even by the local mandatory third party insurance. A potential disaster.
Uber does carry insurance for passengers covering them as you say every way from Sunday. It even goes further by offering unlimited coverage for injuries or death.
I'm no fan of Uber, I think their corporate culture sucks. But they have covered their asses very well as far as insurance for passengers is concerned. They don't give two shits about their drivers though.
Locally I had heard otherwise and it may differ here. A private vehicle and a car for hire are different registration requirements. One is private and one is commercial. And never the twain shall meet. The cost of registration and the cost (and terms) of the mandatory third party insurance differ. In law. I don't think Uber can change that.
They do not give two shits about their passengers either. I do not think their driver requirements are anything like stringent enough.
Understand how all your best local and state workers are been discovered and tracked digitally.
Walking into and staying in a gov building kind of shows that on average a person might work for a gov but its not 9 to 5 but way more than a normal private sector person needing something from their gov as a one time visit.
People who report back to a gov building for a few hours per week might be undercover. That sorts most of the private sector visits and normal gov workers.
Some low tech ways to counter such easy tracking.
Hire new staff and ensure they never enter a city, state gov building. A private sector front company to work from.
Use a trendy phone and app like as average person would. The brand of device matches the average call rate and cost of the service.
Using a service at 10am or 2pm more than average from a very cheap phone is not normal in a nation of workers at work.
South African law enforcement faced such issues in the 1990's. Its older generation of expert undercover officers faced public comment.
Its new officers lacked decades of undercover skills. So teams got created that never went near any gov/police buildings. Skill sets got protected, teams trained and tracking such people who never showed any connection to law enforcement was difficult.
The way the CIA gets its staff into the US state department and ready for missions under US diplomatic cover in Russia.
Russia is able to look back over the entire public and private digital life of all US embassy staff using US public and very expensive private sector methods.
How does the CIA get its best into Russia? The CIA creates the perfect US government worker that finds an embassy job. Their past does not link back to some fancy US college, mil or in any way with anything that could be CIA. Such generational CIA teams can then move around Russia with Russia thinking they might really just be normal embassy staff. Just a normal worker walking around Russia. No CIA skill sets on show.
Domestic spying is now "Benign Information Gathering"
Beauty and the Beast was one of my all-time favorite movies, you cad. I also favor Kellogg's cereal, and the only thing I have against Target is they still steadfastly refuse to take an Apple Watch for payment... I still shop there from time to time though.
So what was your point exactly? You seem rather mired in the past. I'm talking about the present, where a tired group of harpies attempts to destroy anyone they disagree with - the ultimate example of fascist behavior.
"There is more worth loving than we have strength to love." - Brian Jay Stanley
What does Uber have to hide by avoiding the law?
Twitter supports and protects racists - by smearing their critics with the "Hate Speech" label.
Those rides are subsidized by venture capital money. They're not profitable in how they are operating. They've lost billions of dollars. Enjoy your half-price rides while you can. Once they succeed at starving off the taxi industry, they expect to hold a monopoly over the transportation service market, at which point you will pay way higher fees. Somebody will have to compensate these venture capitalists for all the billions they've lost so far. Sounds like you are their intended target.
$5 / month hosted VPS on linux = awesome!
At least we're past the Bennett Haselton period.
Please stand clear of the doors, por favor mantenganse alejado de las puertas
Entrapment? No. Uber was going to engage in the illegal behavior whether an undercover cop asked for a ride or not.
Please stand clear of the doors, por favor mantenganse alejado de las puertas
I keep having to repeat myself on this issue. We don't want unlimited competition in the transportation market because that market cannot price in congestion. The point at which sitting in traffic becomes unprofitable is far past the point of gridlock. If you would like to see the results of this, go down to Panama City. There are thousands of taxis, and you had better just hope you don't need to get across the city after midday. Good luck even getting a driver to pick you up. They can't collude to do surge pricing though, and Uber doesn't lose shit when you sit in traffic.
There are these things called "market failures", and they happen to be a very good reason to limit the number of taxi medallions in a given city. Competition is not always your friend.
Those who advocate genocide deserve every protection afforded by law, and none afforded by common human decency.
We need a barrier to entry. We cannot afford to have unlimited competition in this market, because this market cannot price in congestion. Taxis are happy to bill you for their time even if you're sitting in gridlock. The system does not self-correct. Your further political arguments are uninteresting.
Those who advocate genocide deserve every protection afforded by law, and none afforded by common human decency.
And pure as the driven snow Uber will banish the evil Taxi commission to Purgatory. And the world will be a better place?
Your sig here!
If users perceive Uber to be mistreating its drivers or in some other way being a bad actor, they can use Lyft instead. If users object to a city's single and protected medallion cab service, they can go to hell.
Being able to get "virtual honeypot" cards, that can be used once, and then all subsequent uses marked as fraudulent, could be interesting - help track down CC thieves.
. Without an aggressive company the monopoly of taxis in so many cities would never have been broken.
what monopoly? In most cities there are at least 4-5 taxi companies.
If Uber wins, however, then you will see what it is to have a monopoly.
"For me being in a taxi means that if there is an accident I am covered every way from Sunday. " Only if you include the possibility of law suits, sharing settlements with attorneys, funds running out while the physical damage is still present. Neither taxi companies nor insurance companies have a vested interest in paying your claims and expenses without contesting them. and that's only if the taxi company is actually insured at the time you are damaged. If there is a one second gap, you are on your own -- for the whole tab if you don't have your own insurance. What a crock to assume you are "protected".
Have you seen anytime "Right of admission reserved" in any brick and mortar private clubs or restaurants?
. Without an aggressive company the monopoly of taxis in so many cities would never have been broken.
what monopoly? In most cities there are at least 4-5 taxi companies. If Uber wins, however, then you will see what it is to have a monopoly.
I am referring to the instances where Uber skirted regulations that made it impossible to legally offer it's service. Had it asked for permission initially it would have simply been refused. Once the drivers and general public got used to the servuce, municipalities were forced to compromise.
Second, it's simply untrue to say the before Uber there were lots of can companies offering sufficient services. I have tried in many instances to obtain a ride in the past from them and have been turned down. Some of them are very rude and gruff. Some suburbs have only two functional services and you have to pay a significant surcharge to get a cab from somewhere else along with a significant delay. Sometimes they don't even answer their own phone! Uber cars don't stink and their drivers generally don't smoke. Taxi cabs drivers love to smoke and I personally find being around cigarette smoke to be repulsive. The health hazards from second hand smoke are huge and yet somehow municipalities don't care about that and if would complained the driver would screw with me.
Third, taxi medallions are not going nowhere, they are just worth less and of municipalities want they can increase the supply to increase competition. They are the only vehicle that can be hailed from the street. Although cities stupidly don't increase the supply because the owners of the medallions are big campaign contributers in local elections. And Lyft is still around. And Uber has been lowering prices because previously prices were too high even to maximize profits under an app based monopoly - where price elasticity equals one. Fourth, no one complained about the previous system. It sucked! It was deeply corrupt. And getting a ride was hard. Uber means you can go from having a two to a one car household and not be worried about getting a cab. It means you know what you will pay and not to have to worry about taxis breaking the law. I have seen taxis press the wrong rate button when I have exited the airport because they thought I was a tourist or refuse to use the meter and then make up a fair. But the law was not enforced.
I asked my economics professor that given that this was such a huge problem, why would we not do something about it. They answered "politics". Somehow now that Uber is disrupting the industry everyone cares. Well were you all 8 years ago. Why when people like me complained, was I told "it is what it is? Why are you being so selective about whom you criticize for doing something wrong???
Second, it's simply untrue to say the before Uber there were lots of can companies offering sufficient services. I have tried in many instances to obtain a ride in the past from them and have been turned down. Some of them are very rude and gruff. Some suburbs have only two functional services and you have to pay a significant surcharge to get a cab from somewhere else along with a significant delay. Sometimes they don't even answer their own phone
All that is much, much worse with Uber. They have a territory and won't pick you up if you are not in the territory, no matter how much you are willing to pay. In many cities the territory is not very large.
My experience with regular taxi companies is that while you may have to wait, you will always end up having a driver. With Uber, even if there are drivers available in my city, they might not be close enough to me so I just can't order service, again no matter how much I am willing to pay.
Your fake bolded insertions would make my real story into a fake story.
The TLC police force is totally legal in NYC, and operates as a special-purpose police force for taxi regulations. It has a long history of thuggish abuse:
http://nypost.com/2014/11/27/d...
https://www.dnainfo.com/new-yo...
The second link contains additional citations of its own.
This is why I use Lyft exclusively. Most of the drivers do both. Lyft's app lets one tip; Ãoeber's doesn't and is vague about it. I think the Lyft app doesnt estimate a fare, but really it's not like that would affect my usage anyway. I either need a ride or I don't.
It is actually even worse then that, in breaking up the cartels and incompetent taxi industries they have gotten rid of many of the regulations and that were put in place to try and protect consumers. So now we have an equally corrupt and morally bankrupt lot but no oversight or protection from their behaviour.
Lyft does estimate fares. It allows passengers to tip, but it usually rounds out to about 3%, so not world shattering tipping here
All your 09 F9 11 02 9D 74 E3 5B D8 41 56 C5 63 56 88 C0 are belong to us
Social Justice Warriors have had it in for Uber for a while. The standard tactic is to find a few things wrong and flood the news cycle with hate and loathing for the target, which they are doing now with Uber. I've seen the secondary attacks mass on Twitter and Facebook from some liberal friends.
Twitter supports and protects racists - by smearing their critics with the "Hate Speech" label.
What a crock to assume I live under cruddy legislation. Well, I do, but not in this matter. If I am injured on Australian roads I am covered. All the time.
. Without an aggressive company the monopoly of taxis in so many cities would never have been broken.
what monopoly? In most cities there are at least 4-5 taxi companies. If Uber wins, however, then you will see what it is to have a monopoly.
The party line on slashdot is that ALL the taxis in the whole WORLD are put of some giant cartel/conspiracy, in cahoots with EVIL government of course and probs the usual lizard-people-ZOG-Illuminati.
To have a right to do a thing is not at all the same as to be right in doing it
the New York City Taxi & Limousine Commission operates its own police force to prevent entrepreneurs from competing with medallion cabs. It has been known to arrest people who drop off their spouses at JFK or LaGuardia, accusing them of operating a taxi service
Private police forces can't arrest people surely?
Or is the US really that odd?
To have a right to do a thing is not at all the same as to be right in doing it
Slashdot goes through these phases. I remember when it was Apple, then Tesla.
Maybe the mods at /. are running some sort of stock "pump and dump" or "bash and cash" scheme in the background?
That would suggest a hard, ruthless master intelligence behind the scenes at slashdot. This seems somewhat unlikely.
To have a right to do a thing is not at all the same as to be right in doing it
If these ride-sharing companies were actually running a ride SHARING business, then I might agree. But they aren't. They're simply a huge internet-app-powered unlicensed taxi service. And they fucking know it. They KNOW their drivers are just out driving around to pick up fares.
Those rides are subsidized by venture capital money. They're not profitable in how they are operating. They've lost billions of dollars. Enjoy your half-price rides while you can. Once they succeed at starving off the taxi industry, they expect to hold a monopoly over the transportation service market, at which point you will pay way higher fees. Somebody will have to compensate these venture capitalists for all the billions they've lost so far. Sounds like you are their intended target.
And of course both Uber and Lyft are working on autonomous self-driving cars so that they can shaft their human drivers as soon as the tech becomes available, possibly in about 5 years.
Yes, the driver's own ordinary insurance does not generally cover people they're carrying for hire.
The insurance that Uber has obtained for its drivers when "onlne" does.
https://www.uber.com/drive/ins...
The New York City Taxi & Limousine Commission is a government entity supervising taxis in New York City.
However, such entities are often subject to regulatory capture--- no one talks to them more than the taxicab companies, no one cares about what they do as much as taxicab companies, no one is as likely to be involved in the discussion as to who's appointed to the commission as taxicab companies. So it's not surprising that they to a large extent look out for existing taxicab companies' interests.
https://en.wikipedia.org/wiki/...