Slashdot Mirror


Ask Slashdot: What Is the 'Special Appeal' of Apple Products?

Reader dryriver writes: As someone who comes from MS-DOS/Windows PCs background, I've never quite understood the appeal of Apple's products. I don't think Apple's products are terrible or anything, but I just fail to see what is so special and different about Apple's electronics that many Apple users would never dream of switching to a non-Apple product. Where does the 'special appeal' of Apple products reside? And why are Apple users so very loyal to Apple products, even though with Apple's pricing policy, you rarely get the best bang-for-the-buck in a product?

18 of 757 comments (clear)

  1. This should be fun. by jdharm · · Score: 5, Funny

    It was a boring afternoon. This should prove entertaining.

    1. Re:This should be fun. by Penguinisto · · Score: 5, Informative

      The answers (the honest ones anyway) are going to be kind of boring too. I don;t bother with the iPhone, but as far as the MacBook Pros are concerned:

      * The shit just works.

      * Minimal upkeep (no need for Antivirus, UI-munging applications, anti-MS-spyware fix-ups, anti-forced-upgrade fixups, registry editing, etc.)

      * The hardware generally outlasts its competition (my main laptop is a 4-year-old MacBook Pro in near-perfect condition, that shows no signs of slowing down.)

      * It's UNIX under the hood (open Terminal.app, go nuts.)

      * 99.9% of the commercial/consumer stuff made for Windows will also have an OSX version (which is the only reason left that my main laptop isn't a Linux one - stupid CG software houses...)

      * Resale value, as in, >2 year old Macs actually have one.

      --
      Quo usque tandem abutere, Nimbus, patientia nostra?
    2. Re:This should be fun. by MountainLogic · · Score: 5, Interesting

      Basically under reach by apple vs. over reach by MS. I used to think MS's big failure was 3rd party drivers by folks who didn't know what they are doing then I spent a little time with surface and realized that even ms can't seem to write working drivers for modern windows.

    3. Re:This should be fun. by AuMatar · · Score: 5, Interesting

      Except a good number of those are just not true. Especially "it just works", which is really "it usually works, but if it doesn't you're absolutely fucked. And by usually, we mean about 60% of the time". I've had far more problems with Apple software than MS.

      --
      I still have more fans than freaks. WTF is wrong with you people?
    4. Re:This should be fun. by fred6666 · · Score: 5, Insightful

      Resale value, as in, >2 year old Macs actually have one.

      Which is a good reason to buy 2 years old PC for $0.

    5. Re:This should be fun. by adam525 · · Score: 5, Interesting

      Exactly. These are the exact same reasons I love my Macbook. I've had it for 2 years and it works JUST like it did when I brought it home from Microcenter.
      I've reinstalled Windows on my Acer laptop 3 times in that same time.
      And yes, they have resale value. My mom sold her Macbook Pro a year after she bought it for over 70 % of what she gave new for it. That's NOT going to happen with a PC laptop.
      Yes, there is hype, but it's backed up.

    6. Re:This should be fun. by Registered+Coward+v2 · · Score: 5, Interesting

      The answers (the honest ones anyway) are going to be kind of boring too.

      You brought up a number of valid points.

      I'd add:

      1. I can run Windows in a VM if I want for that rare occasion I need to run a Windows program or want to check to see how a file looks in the Windows version of a program.

      2. There's generally an Apple store near where I am, even traveling, so if I have a problem I can get it fixed quickly or if I need something like a power supply because I lost one I can get one right away.

      As for longevity, I have an early Mac Mini running as a video server and it's been up 24x7 for a few years so far. In the end it comes down to what works best for the individual. I've used Macs for nearly 20 years and they have always met my needs. YMMV.

      --
      I'm a consultant - I convert gibberish into cash-flow.
  2. Update control... by Life2Short · · Score: 5, Informative

    To name just one thing, I like to control when my computer updates. I don't want it updating in the middle of a presentation.

  3. Build quality, for one. by Anonymous Coward · · Score: 5, Insightful

    I have a 2011 MacBook Air that i use at home, and it works as well today as it did the day i got it. This thing has seen some shit, man...and every single component still works flawlessly.

    I can't say that about *any* other computer that i've ever owned.

  4. Price isn't everything by Kohath · · Score: 5, Insightful

    Not everyone is trying to optimize compute performance per $ or any othe sort of technical spec per $. Some of us just want to be happy with our phone and laptops and some of us can afford to pay more than rock bottom prices for them.

    There's a lot of weird ego stuff in these discussions on all sides. But beyond that, try to understand that everyone isn't trying to optimize the same things.

    1. Re:Price isn't everything by mccalli · · Score: 5, Informative

      I'll have a stab. The environment is just 'better'. Application software works well together, synchronisation with the phone is excellent, the gesture-controlling is really nice (trackpad on desktop and/or laptop - never been a fan of Apple's mice). For the more technical there's the Unix underpinnings too, although that has been eroded a little by Win 10's ability to install a Windows kernel-based Unix distro and run natively.

      Text rendering is better - I really, really notice the difference in typography when switching between Windows, Linux and the Mac. The graphic design is arguably better, though that comes down to preference and I don't dislike Win 10's design language. Consistency is better - when you have the latest shiny Win 10 UI, you know that as you click around in the new Settings you'll eventually hit ye olde Control Panel and apps that don't appear to have been updated in looks since NT4. The new stuff is normally a veneer too - every time you get serious with a Windows machine, you end up blowing past its current shell and into the old NT4 tools to do 'real work'.

      File handling is better - none of this "can't move a file because it's open" nonsense, and you can rename the files as they're open as well. Built-in back-up.

      You get the idea. It's not the just the machine, it's not just the software - it's the overall environment that's nicer. That's what makes it worth it to me.

  5. Supported UNIX and better made by GreatDrok · · Score: 5, Insightful

    I used to buy PC laptops and desktops to run Linux and found I was always having issues unless I bought top spec equipment and even then for laptops the build quality was subpar unless you spent a lot of money so I would kill laptops each year with all the hard use and travel. I tried my first Mac back when the G4 iBook came out and that lasted 3x longer than any PC I had had and when I retired it, it went to my wife and continued to work for another 6 years in various uses. That's the thing, the Macs may not be the best bang for the buck but you get a well integrated and supported UNIX on hardware that is built to last so unless you're very cost sensitive at the time of purchase, the Mac will save money and be a better long term experience. Nothing to do with hipster this or shiny that, I'm a scientist working in genomics and the vast majority of my peers also use Macs. PCs running Linux are second most popular and Windows PC are a pathetic third place. We use Linux extensively for computing but for desktop and portable use a Mac is terrific.

    --
    "I have the attention span of a strobe lit goldfish, please get to the point quickly!"
  6. They're not actively hostile by lisaparratt · · Score: 5, Insightful

    After a long day at work, either smashing my head against against the codeface down the Linux-mines, or being assaulted by a wide variety of sadistic corporate-grade Windows software, I get home tired and worn out.

    I can put on the TV, sit on the sofa with my macbook, and not have that paranoid feeling that it's going to do something unpleasant and surprising. It won't interrupt me demanding to update, and then reboot my machine without saving 5 minutes later, despite me pressing the button that looked like it said "Don't do that". It won't shart itself because upstream decided to replace upstart with systemd during the last update, and now it won't load vital start up dependencies.

    I don't want my home life to be as arduous as my work life. I have precious enough time to myself without having to fight my computer.

  7. IMHO by Anonymous Coward · · Score: 5, Insightful

    In my experience, it's the customer service. Apple has a couple of orders of magnitude better customer service than the rest. When I had a defective Samsung phone, my option was to go to the carrier store and hope they could help me. Usually they couldn't do so in any way that was convenient to me. When I first got an iPad, after a couple of months, a pixel died. I made an appointment at an Apple store and within 7 minutes of my arrival, I had a replacement device in my hands being restored from backup. Shortly after, I bought an iPhone as a result.

    Additionally, most Android devices have a software update life cycle of maybe a year if you are lucky, compared to the 2-3 years that Apple will support their devices.

    1. Re:IMHO by MikeMo · · Score: 5, Interesting

      I totally agree with this. I love to share my favorite customer service experience with Apple:

      I had a G5 "cheese grater" Mac Pro tower - the one that came with water cooling for the CPU. I'd had it for about 5 years when one day it just would turn on. Took it to the Genius Bar. They told me it was not repairable, so they gave me a brand-new, $2,000, Xeon-based Mac Pro. 5 year old computer, no warranty. Believe me, I walked out of there a happy - and loyal - guy!

  8. Two things by Cro+Magnon · · Score: 5, Insightful

    The Mac is good because you're not forced to update (unlike Windows).

    The iPhone is good because you CAN update (unlike Android).

    --
    Slow down, cowboy! It has been 4 hours since you last posted. You must wait another few hours.
  9. What is the 'special appeal' of Porsche Products? by slacktide · · Score: 5, Funny

    As someone who comes from Kia/Hyundai background, I've never quite understood the appeal of Porsche's products. I don't think Porsche's products are terrible or anything, but I just fail to see what is so special and different about Porsche's cars that many Porsche users would never dream of switching to a non-Porsche product. Where does the 'special appeal' of Porsche products reside? And why are Porsche users so very loyal to Porsche products, even though with Porsche's pricing policy, you rarely get the best bang-for-the-buck in a product?

  10. Re:Sheeples by trybywrench · · Score: 5, Funny

    The 911 is pretty much the best sports car on the planet that can still be used as a daily driver

    You misspelled Nissan GT-R.

    This is the equivalent of arguing over page 4 vs page 5 of a Victoria Secret lingerie catalog. You both are right, both cars are works of art.

    --
    I came to the datacenter drunk with a fake ID, don't you want to be just like me?