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How AT&T and Verizon Rip Off DSL Customers (arstechnica.com)

A new white paper written by the National Digital Inclusion Alliance finds that AT&T and Verizon are selling slow DSL internet to tens of millions of customers for the same price as fiber customers. These customers have no choice but to pay the rate AT&T and Verizon give them because no other service is offered in their area. Ars Technica reports: AT&T has been charging $60 a month to DSL customers for service between 6 and 10Mbps downstream and 0.6Mbps to 1Mbps upstream, the white paper notes, citing AT&T's advertised prices from July 2018. AT&T also charges $60 a month for 50Mbps and 75Mbps download tiers and even for fiber service with symmetrical upload and download speeds of 100Mbps. These are the regular rates after first-year discounts end, before any extra fees and taxes. Verizon similarly charges $65 a month for 100Mbps fiber service (including a $10 router charge), and $63 or $64 a month for DSL service that provides download speeds between 1.5Mbps and 15Mbps, the white paper says. The price is this high partly "because Verizon ADSL service at any speed requires paying separately for a landline telephone account." [...] The NDIA calls the practice of charging identical prices for wildly different speeds "tier flattening." It affects both urban and rural customers who live in areas where AT&T and Verizon haven't upgraded networks because they face no competition, because the upgrades wouldn't result in higher profits, or both. These customers end up using "the oldest, slowest legacy infrastructure," while paying much higher per-megabit prices than other Internet users.

107 of 217 comments (clear)

  1. Meanwhile in Finland... by Anonymous Coward · · Score: 5, Interesting

    ...a country with less people than an average US city spread over quite large land area, three different providers are competing who gets to offer gigabit fiber for your street / condo - because whoever gets to build the fiber "last mile" for your area gets money from all those customers going forward as it is unlikely multiple providers build it for same building and "wholesale" prices - using one provider's physical fiber to use another provider's ISP services is not really price competitive at the moment, tho there are regulatory talk about making this happen, so say Telia builds fiber to a condo, Elisa or DNA could still offer ISP services to everyone in that condo while paying "wholesale" cost of operating the underying fiber to Telia.

    DSL is something you use only if you live in a sad place where fiber hasn't quite gotten to yet (getting rarer every year). Copper wiring is actively being dismantled and replaced by fiber in most places and by LTE in really remote places (think individual houses or small groups of houses built miles from anything else and any summer cottages in the forest)

    Actual "trunk" fiber networks are effectively triple-built - Elisa, Telia and DNA all have their own fiber networks across the country and they are busy covering even suburb houses, street by street. Sure, the initial build-out to an individual house costs a bit (gotta have that backhoe to set the fiber from the street to the building) but it is an one-time fee and probably improves the value of the property at least as much as it costs.

    I'm paying 39e/ month for 1000Mbit down, 100Mbit up.

    Competition is good.

    So, lul DSL for $60.

    1. Re:Meanwhile in Finland... by Joce640k · · Score: 4, Informative

      Even in second-world Spain I have 300Mbit up/down for 30 Euros/month.

      --
      No sig today...
    2. Re:Meanwhile in Finland... by Anonymous Coward · · Score: 3, Interesting

      DSL can be great. I've got 50Mb down/7Mb up DSL, they offer 150Mb here as well.

      As much as I hate US telecoms, the article completely fails to mention how DSL is cheaper to deploy and maintain than fiber. At the amount consumers use, data is free, a couple of cents a GB. All of their costs are maintenance and customer support. I somehow doubt that support is cheaper to provide for DSL vs. fiber.

    3. Re:Meanwhile in Finland... by zennyboy · · Score: 4, Interesting

      Also Spain: €65 for 5Mb down, 0.65 up...

    4. Re:Meanwhile in Finland... by Anonymous Coward · · Score: 1

      In third world Bulgaria we have 1Gbps for 46 EUR/month (200Mbps is 14EUR/month).

    5. Re:Meanwhile in Finland... by Anonymous Coward · · Score: 1

      But can you carry a gun in Finland? Or ... umm... well... I guess that's the one freedom left in the US, or did I miss something?

      Guns and moonshine. All the rest doesn't matter. As long as we have guns and moonshine the US of A will stand.

    6. Re:Meanwhile in Finland... by Anonymous Coward · · Score: 1

      in third world estonia we have 500/50 for around 35 eur

    7. Re:Meanwhile in Finland... by omnichad · · Score: 1

      Regulation against bundling was attempted but overturned. Currently a lot of providers just make bundled and unbundled either cost the same amount or make phoneless DSL cost more. That way, the bundling isn't forced, just preferable pricewise (before taxes).

    8. Re:Meanwhile in Finland... by Anonymous Coward · · Score: 1

      Meanwhile in the winter-wonderland of Canada, about 60km from Ottawa, I get to pay $90CDN/month for 10Mbps down 1.5Mbs up and a 150GB monthly cap. I can go to the top tier, pay 105CDN/month and have the cap raised to 250GB a month. This is the better of two options I have. At least it's a stable connection.. The other company had down-times lasting three or four hours at least three times a week, and charged `15% more.

    9. Re:Meanwhile in Finland... by GuB-42 · · Score: 2

      Is it true outside of Helsinki? Just being curious.

      Because what you describe is what happened in France during early fiber deployment. Companies competed to install fiber in the most profitable areas, sometimes with several carriers putting their own fiber on the same building. In contrast, other areas got nothing. In order to put a stop to that madness, the government forced carriers to rent their lines for a reasonable price to other carriers after 6 months.

      For consumers, there is almost no difference in price between GBps fiber and sub-10 MBps ADSL. It is always around 30€/month for your typical triple play subscription, and you get the best speed available for your area, whatever it is.

    10. Re:Meanwhile in Finland... by ZiakII · · Score: 1

      Finland is about the size of California....

    11. Re:Meanwhile in Finland... by CastrTroy · · Score: 1

      Look at the Finnish guy who thinks his country is big and sparse. New Mexico has about the same area of Finland, but has 2 million people as opposed to 5.5 million people. The population of South Finland where Helsinki is located is about 2 million in an area of about 1/10 the size of the country.

      I'm not saying that the population or density is the reason for the bad prices, it's still no excuse, especially since the US experiences bad internet speeds even in cities, but your example of Finland doesn't exactly offer the best counter example.

      --

      Anthropic principle: We see the universe the way it is because if it were different we would not be here to see it.
    12. Re:Meanwhile in Finland... by Anonymous Coward · · Score: 2

      Um, that's the point of the whole article? That Verizon's profit margins on DSL are huge and they make no investment into those service-locked customers...

    13. Re:Meanwhile in Finland... by SlideWRX · · Score: 1

      Meanwhile in Finland, 52% personal tax rate, vs 37% in US. I'm guessing some subsidy is present in that 'triple' built network vs the consumer cost.

    14. Re:Meanwhile in Finland... by rickb928 · · Score: 2

      Copper is cheaper than fiber? Since most all DSL is digital from the CO to the SLIC, it's the literal last mile/hundreds of feet, but that copper is the most expensive connection by foot. Sure, it was installed by Bell himself, but it's either on a pole or most likely down to the ground-level SLIC, up to a pole, down to a cross connect which is rotting off at the base, thence to the house where it's painted over, bumped into, and insulted regularly. Copper is the worst. FTTH is expensive to install, but usually tougher in every way. I don't accept that copper is cheaper in overall cost. And no copper run is faster than fiber, quality varies much more than on fiber connects, and the craft out there has really gone to hell. I know too many telco techs that quit because they cared too much about their work, and walked away rather than slap it together with twisties and Scotch tape to meet 'management expectations'.

      --
      deleting the extra space after periods so i can stay relevant, yeah.
    15. Re:Meanwhile in Finland... by Anonymous Coward · · Score: 1

      I suppose that's VDSL. It's readily available in my town except your phone line has to be really short so virtually no one has it - perhaps some people are on ADSL2 and unaware they can ask for VDSL.

      An option could be to run fiber to some medium or large building, where all the apartments only have a phone line, and then run particularly fast VDSL on the last 50 meters. Where I live these are the buildings most common to have had cable, where you may have fiber plus "last meters" on cable already ; if they don't have cable they're wired with fiber anyway. There's ample room in these 20th century buildings to install fiber. In a cramped 19th century building I got nothing, DSL only, not bad actually but 1Mbps upload and some higher latency than cable and fiber.

    16. Re:Meanwhile in Finland... by computererds · · Score: 2

      It would not be cheaper to install and not worth installing new, but it exists. It's a sunk cost, not figuring into the accounting. That network investment has been paid off long, long ago.

    17. Re:Meanwhile in Finland... by CanadianMacFan · · Score: 1

      Have you tried any of the other ISPs? TekSavvy has been really good. You will continue to use the wires you already have. The difference is that from the first opportunity your data moves onto TekSavvy's network and off of Bell's or Rogers' (or whatever cable company it is). Worst cast is that you might save some money.

      The lowest DSL they offer is 6Mbps down/ 800 Kbps up, 200GB / month, modem included, $30/month for 12 months and then $35.

      Next up is 15/1-10 Unlimited for $40 going up to to $46.

  2. how telecoms rip off customers by phantomfive · · Score: 1

    Longest book ever written.

    --
    "First they came for the slanderers and i said nothing."
  3. Re:It's all about freedom of choice the american w by Narcocide · · Score: 1

    AT&T is doing this across even the country's largest cities, even in densely populated majority Democratic voting areas. The very premise of the story you're telling yourself to feel better is entirely false.

  4. Re:It's all about freedom of choice the american w by Joce640k · · Score: 1

    Yep. Some people seem to think they can have EVERYTHING.

    Nope.

    --
    No sig today...
  5. Re:Broadband Push by the Luminati by stealth_finger · · Score: 5, Funny

    If the world is round how come satellite signals are always available? Shouldn't they go in and out of visibility if the world was round? My satellite TV always works as does my so called GPS. Explain that!

    Wake up you sheep.

    We know the planet is round because FSM created it in the shape of a holy meatball, all hail his noodly appendage.

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  6. Why wouldn't they? by stealth_finger · · Score: 1

    Why wouldn't they rip you off when they have zero competition and no incentive to make the service better. They're even trying to ramp it up with getting rid of net neutrality but don't worry the free market will solve it, right?

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    1. Re:Why wouldn't they? by omnichad · · Score: 1

      Any company that does DSL right has remote DSLAMs that are not in the CO. They run fiber out to remote DSLAM nodes and copper for the last mile. Frontier was doing this even in extremely rural areas of Southern Illinois until a couple of years ago. And it's step one of an all-fiber network anyway, so it's not even a bad long-term strategy.

  7. This is why monopolism is a crime. by Anonymous Coward · · Score: 1

    And so-called "governments" ... which are actually corporate oligarchy traitors in "for the people" skin ... are criminals too, if they allow it.

    That's the one thing every libertarian needs to remember: When corporations talk about "freedom", they talk about their freedom to take away the freedom of the market, turn it into a monopoly, and take away your freedom with it. And if they don't, they'll be driven off the market by the corporation that does.
    We all love freedom; yes, communist socialists too ... we just usually expect it to also mean the freedom from the harm of others.

    (Fun bonus fact: If you truly understand all those -isms, their natural ideal end state is actually the same! So in a perfect world, libertarians, capitalists, democrats, socialists, communists, etc, could all happily live together with zero compromises. They just try to get there via different utterly unrealistic ways that completely fail to understand human nature. And that's where they are ridiculed. ;)

  8. Re:This article doesnâ(TM)t make sense by Opportunist · · Score: 5, Informative

    Because it costs a metric ton of money to start a new ISP when you have to lay down cable as well. If you are allowed to at all, that depends on the local government, which curiously often thinks that one provider is enough and that they don't want many cables in their ground. The cynic in me would say that the campaign contributions of certain ISPs have something to do with it. You might have heard about communities that tried to establish a WiFi based alternative, only to have it shot down by the local government.

    So, there's no need to get government involved. It already is.

    --
    We used to have a Bill of Rights. Now, with the rights gone, all we have left is the bill.
  9. It's not the bandwidth, but the infrastructure. by Anonymous Coward · · Score: 1

    The issue is bandwidth is dirt cheap. Go sign up for any VPN provider where you end up paying $3-5 a month for unlimited transfers. That tells you EXACTLY how much the bandwidth actually costs. Everything else in the cost of a service like cable/dsl. is the cost of doing business and the cost of maintaining the last mile(s) infrastructure.

    I currently have an account with private internet access and tunnel all of my home connection though it. I paid for two years up front and my 100% unlimited transfers though the VPN cost me a whopping $3 a month. I regularly transfer 200-300GB a month though this VPN session per the stats on my router.

    Bandwidth costs nearly nothing, its paying for the infrastructure on the poles, the techs, CSRs and all the other overhead of business and of course profit that makes your internet connection cost what it does.

    If PIA can sell unlimited data through the VPN for $3 a month, pay their hosting, bandwidth, support costs and I am assuming they still make a profit, then you really know the actual data costs next to nothing

    1. Re:It's not the bandwidth, but the infrastructure. by gweihir · · Score: 1

      Number from a large European peering point from a few years back: 1Gbps peering $200/month, unlimited traffic.

      --
      Most ACs are not even worth the keystrokes to insult them. Be generically insulted by this and ignored otherwise.
    2. Re:It's not the bandwidth, but the infrastructure. by SuiteSisterMary · · Score: 2

      Well, the VPN services are probably also subsidizing your monthly fees by selling your activity data to interested parties.

      --
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    3. Re:It's not the bandwidth, but the infrastructure. by SuiteSisterMary · · Score: 1

      They can state they log no activity all the want. I've just never understood the logic of 'I don't want anybody snooping on my traffic, so I'm going to send ALL my traffic to a third party company, that sounds safer.'

      --
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  10. Re:This article doesnâ(TM)t make sense by Anonymous Coward · · Score: 1

    Because ISPs sign exclusivity agreements for an area. You can't even legally compete against them.

  11. But don't come crying when they clamp down... by Anonymous Coward · · Score: 1

    Yeah, and what will happen, when that one company *does* own your last mile? Guess what...
    Yeah... have fun with your very individualized monopolies!

    There are only two groups that should own the last mile:
    You...
    Or your city.

    In Germany, we had the problem, that the last mile was owned by the ex-state Telekom, which got "privatized" (which is another word for what Mussolini originally coined as "fascism"). So to avoid a monopoly, they forced the Telekom to pass competitors' data through at the net cost price. Actually, the EU did, and even punished Germany, when the government failed to comply properly due to the Telekom still being in their old boys' club.
    This drove down prices massively!
    Nowadays, we see a growing number of companies laying their own fiber to the home. Yes, right next to the Telekom one. They even use the same construction crew and hole, from what I have seen. This is because the net needs to be modernized every x years anyway. Especially if there was no fiber there at all. So somebody would have to dig and put new wires there anyway. And the companies bet on that them being the first ones will also give them advantages. (Which, it my city, it did. They had fiber, many years before the Telekom, and are known for their high-quality network.)
    I don't know if they have to offer their fiber to the Telekom too, if they are the only ones there. It might well be.
    We still have a sad state in rural areas though. As other companies don't dare to built there. In this aspect, they could learn a bit from you northern countries.

    1. Re:But don't come crying when they clamp down... by rickb928 · · Score: 1

      In the US this requirement to carry at wholesale cost gave birth to the CLECs. Go look that up, and then look up ILECS, which is what Telekom was in Germany.

      And in the US this was caused not by data, but by competitive long distance services, more than a decade earlier in some cases.

      --
      deleting the extra space after periods so i can stay relevant, yeah.
  12. And here in the first world... by gweihir · · Score: 1

    ... I pay $70 for 1Gbps symmetrical. It is really staggering how countries like the US or Germany are unable to get reasonably fast Internet to everybody at a reasonable price. Apparently, everybody there is so convinced they are firmly in the leadership position, that they will not wake up until it is far too late to salvage anything of their former position.

    --
    Most ACs are not even worth the keystrokes to insult them. Be generically insulted by this and ignored otherwise.
    1. Re:And here in the first world... by _Sharp'r_ · · Score: 1

      Here in the United States, I also pay $70/month for 1Gbps symmetrical.

      The issue is that not every place in the U.S. is the same, nor has the same geography, nor the same population density, nor the same local laws, nor the same local telecom and cable TV history. So what you can get varies by the realities of the specific situation. I have multiple providers for DSL, cable, fixed wireless and fiber. Some other locations, it just isn't worth to pay the money it would take (i.e. the resources it would take) to wire up faster speeds when DSL or mobile phone wireless or satellite or whatever gets them by.

      Part of my job is to manage international network circuits, including to places like Antarctica. Yeah, you can't get the same bandwidth and latency to that entire continent that you can get to my house. Duh, there are these laws of physics and supply and demand which dictate that situation.

      --
      The party of stupid and the party of evil get together and do something both stupid and evil, then call it bipartisan.
  13. Costs by Bert64 · · Score: 4, Insightful

    The backhaul bandwidth is only a tiny fraction of the cost to provide service, most of the cost is providing and maintaining the physical line so it doesn't cost significantly less for an ISP to provide a 2mb DSL service than it does to provide fibre assuming the infrastructure is already in place.
    If anything, providing DSL might cost more because the infrastructure is older and more likely to suffer problems.

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    1. Re:Costs by Zebai · · Score: 4, Insightful

      I was about to same the same thing, I hate advocating for ATT/Verizon but the actual speed is meaningless as far as cost. This is why most internet speed packages are close to each other in price ($50,60,70,80 etc..). The real cost is maintenance, which in parts and labor are not any less than fiber(probably more). Customer service, these people do not call in any less than fiber customers(again probably more). Yet these areas are probably rural or have some barrier that makes it more expensive to maintain/upgrade than they can pull in with reasonable monthly rates.

      In fact I would propose a counter argument, they should be charging their "upgraded" customers LESS as as it is usually very cheap per person to service heavy pop areas and most of that "cost" is paid for by their other products such as TV/phone that use the same lines.

    2. Re:Costs by rsmith-mac · · Score: 1

      Yet these areas are probably rural or have some barrier that makes it more expensive to maintain/upgrade than they can pull in with reasonable monthly rates.

      The kicker here is that while this is happening, a not-insignificant number of customers are cutting the cord and moving entirely to cellular LTE. It's not everyone or even a majority, but enough that it significantly erodes the profitability of a landline operation.

      Sure, it makes sense to invest in laying new cables and upgrading when you can count on 95% of all households subscribing. But what about 90%? 80%? 70%? Because so much of the infrastructure cost is shared, even though the last mile itself isn't cheap, at some point you lose the critical mass required to make a landline service profitable.

      And this is why we're not going to see any more large fiber deployments. LTE is already "good enough" for a small number of people, and 5G mmWave is going to make cellular "good enough" for a larger group. Fiber is still superior, but the driving factors are economic, not technical.

      (As an aside, this is why government intervention is a tricky thing. Should governments be investing in fiber when wireless would seem to be the future?)

    3. Re:Costs by drinkypoo · · Score: 1

      We paid the telcos billions to build out the last mile and deliver 10+Mbps to every subscriber. They didn't do that. They are all thieves and liars. That goes double and triple for ATT and Vz.

      --
      "You're right," Fisheye says. "I should have set it on 'whip' or 'chop.'"
    4. Re:Costs by jwdb · · Score: 1

      The backhaul bandwidth is only a tiny fraction of the cost to provide service, most of the cost is providing and maintaining the physical line so it doesn't cost significantly less for an ISP to provide a 2mb DSL service than it does to provide fibre assuming the infrastructure is already in place.

      Fair enough, but it doesn't cost $60 a customer, at least not for urban customers. You can get DSL for a third of that in suburbia or cities where there is competition, and these other companies aren't going broke from maintenance costs.

      Yes, there's some cost of maintenance in there, but there's also some price gouging going on too.

    5. Re:Costs by bondsbw · · Score: 2

      A not-insignificant number of people would blow through today's LTE plans in a day or two.

      I would definitely prefer LTE, it would be 5x my home service (FTTN) download speed and 16x upload. But I work from home and use about 20x the standard "unlimited" data allowance for LTE, so there's no way it would be an effective replacement.

      --
      All my liberal friends think I'm a conservative, all my conservative friends think I'm a liberal.
    6. Re:Costs by BronsCon · · Score: 1

      Technically, someone to whom they don't offer service isn't a subscriber. As long as 10Mbps is available to everyone to whom they offer service, they're "complying". Disgusting, but technically compliant.

      Of course, I've lived places where AT&T didn't offer anything over 6Mbps as recently as 2015, so they're not even technically complying.

      --
      APK quotes people (including myself) without context and should not be trusted. Just thought you should know.
    7. Re:Costs by Bert64 · · Score: 1

      Also once a lot of people move to LTE, it will slow down significantly...
      If everyone has their own last mile, it's relatively easy to upgrade the backhaul from the exchange but with LTE the last mile is shared between all users in an area and cannot be easily upgraded.

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    8. Re:Costs by _Sharp'r_ · · Score: 1

      No, "we" didn't pay the telcos billions to build out the last mile.

      Some politicians and government bureaucrats chose to take some people's money and mostly waste it on overhead while benefiting their "friends", the same thing which usually happens when government decides to "fix" something like that. You have to start with the people and the heavily regulated telecom system which make the whole thing possible.

      Instead, lots of people will turn around and decide the solution is to give those same people more power and money, 'cause somehow this time it'll be different...

      --
      The party of stupid and the party of evil get together and do something both stupid and evil, then call it bipartisan.
    9. Re:Costs by rsmith-mac · · Score: 1

      Oh no doubt. LTE isn't good enough to replace a landline for more than a small segment of the population. However it's just good enough to undermine the kind of critical mass required for major infrastructure projects. Which is exactly why Google has given up on fiber and is focusing on wireless instead. Everyone has a cell phone, even if they already have a landline.

  14. Re:It's all about freedom of choice the american w by Narcocide · · Score: 1

    Please do tell me about all the numerous locations you're deploying broadband capable of greater than 1 megabit upload speed or 18 megabit download. Please also note any new fiber deployments whatsoever.

  15. Re:This article doesnâ(TM)t make sense by gweihir · · Score: 1

    Fail. Markets do not work when there are high obstacles to entry. In that case, they devolve into monopolies, as the example at hand nicely shows. Capitalism has to be regulated, because it rewards those of unlimited egoism, and they are destroyers, not builders.

    --
    Most ACs are not even worth the keystrokes to insult them. Be generically insulted by this and ignored otherwise.
  16. Re:It's all about freedom of choice the american w by Narcocide · · Score: 1

    This one should be easy: anywhere in the US, in any of the 20 largest cities, point out a single new residential fiber deployment.

  17. Re:This article doesnâ(TM)t make sense by thegarbz · · Score: 4, Insightful

    If these providers were really treating me so incredibly unfairly, why wouldnâ(TM)t another option naturally emerge?

    In a perfect market yes. Internet service providers are not a perfect market. In fact they are usually a text book example of an imperfect market created through a process of public spending and government granted oligopolies. That's if you're lucky. Quite often you're faced with an outright monopoly.

    Hasnt that always been the cycle of technology? Someone does something poorly and then someone else can do it better and make lots of money.

    Someone tried. Look how much Google fibre spent only to achieve nothing. This isn't some startup creating an app.

  18. Re:Broadband Push by the Luminati by FudRucker · · Score: 1

    two words: "Geostationary orbit"
    https://solarsystem.nasa.gov/b...

    --
    Politics is Treachery, Religion is Brainwashing
  19. Re:This article doesnâ(TM)t make sense by Boutzev · · Score: 1

    You can't have a free market in telecom due to the countless number of government regulations - from restrictions in frequencies, to regulation on how to install cables under the road, and so on and so on. The few telecom providers out there have profited big from relations with the government and those regulations are making sure nobody can challenge their position. Obviously, those companies have nothing against government regulation when it suits them, but they will invoke the free market each time a regulation doesn't suit them.

  20. Re:Broadband Push by the Luminati by Zocalo · · Score: 1

    Around here it's been going on pretty much since the influx of new users made the Slashdot Effect into a thing and provided the free publicity to make the site even more mainstream (e.g. the advent of the GNAA, Goatse, etc. trolls), although it's definitely ramped up significantly of late (and also over on Soylent, for that matter). The "official" date is September 1993 though, and that was definitely a turning point for the Internet as a whole and made the '92 newbies look positively refined; at least most of them took the time to learn the rules of the road. Good times...

    What amazes me is that, apparently, some of them are presumably so sad as to not only have nothing better to do, but are are also deciding to do this over less than 1Mb/s upstreams that they are paying $60/mo for. I guess it you can't realistically play Fortnite/PUBG or get decent framerates on your porn then you've got to get your online jollies from somewhere.

    --
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  21. Re: This article doesnâ(TM)t make sense by houghi · · Score: 1

    It is you that is misguided to think that you can be happy with what you have.

    --
    Don't fight for your country, if your country does not fight for you.
  22. Re:This article doesnâ(TM)t make sense by sad_ · · Score: 2

    how it works here is that no ISP owns the cable or does the cable work. it is another company that takes care of the cables and ISPs can then use these cables to provide internet to their customers, ofcourse ISPs need to pay the cable company for using it.
    same story for electricity etc.

    --
    On a long enough timeline, the survival rate for everyone drops to zero.
  23. Re:This article doesnâ(TM)t make sense by Kjella · · Score: 4, Interesting

    If these providers were really treating me so incredibly unfairly, why wouldn't another option naturally emerge?

    Because even if a competitor could get permits, the moment they announced plans for a roll-out your speeds would go up, prices go down, the network would start getting upgrades and by the time the new network was ready most people would be too lazy to switch so the imagined profits wouldn't be there anymore. Basically people aren't spiteful enough to switch over past poor price-performance and reward the company who (re-)booted the competition. And the competitors knows this, so they don't try in the first place. Also they have high-profit areas of their own, basically if you start killing my profits in one area I'll start killing your profits in some other area. So there's a high incentive to come to some sort of informal understanding.

    That's why most threats to them come from outside players that don't have a market to lose like municipal broadband, Starlink etc. otherwise they're happy to serve you slow DSL until the cows come home. The other big incentive would be government bids, but I've read a surprisingly large number of "we gave the ISPs money, but they didn't roll out broadband like they're supposed to" stories that to me makes no sense. It's not hard to create "no cure, no pay" contracts, daily fines for non-compliance and yet it seems no agreement has teeth and whoever wrote them is either incompetent or corrupt. Maybe if New York kicks Charter out for real it'll get better, but why go the nuclear option and get a new deal that won't be honored when you could have had a running financial penalty.

    The county my cabin is in here in Norway made a rather simple bid: Fiber available to all permanent residents in the county, cabins are optional, what's your bid? It took three years, 120 km worth of digs and now it's done, from no cable, no fiber just shitty DSL to 70%+ signing up for fiber. Population density of county is ~35/km^2 same as Alabama or Missouri, nothing that qualifies as a town just rural population and yet the fiber roll-out is done. Median speed here in Norway is now 45.8 Mbit and up 45.4% YoY due to small revolutions like these. Granted, fiber doesn't work everywhere but it can work many places if you just make the jump. It's a lot more profitable to just cash in on old copper though...

    --
    Live today, because you never know what tomorrow brings
  24. Re:This article doesnâ(TM)t make sense by squiggleslash · · Score: 3, Insightful

    This isn't true.

    Almost all areas have at least two ISPs, the telephone company and the cable company.

    People keep arguing the latter has "exclusive monopoly rights" granted by the local governments, but that's not true either. That might have been true for a decade or two when the company started up, but since then those agreements have been invalidated.

    But even if they did have monopoly rights, it wouldn't matter, because the monopoly was on cable TV, not on ISP services. Not even the old, obsolete, exclusive franchise agreements would have prevented new ISPs from setting up in any area.

    The reality is that there usually just two ISPs in any area for a simple reason: they both already have infrastructure, whereas any new ISP is going to have to lay cable. And laying cable is phenomenally expensive.

    There are things that can help such as local governments helping new ISPs have access to existing poles to hang wires from, rather than forcing them to bury it, but poles aren't everywhere, and those poles often belong to companies that have no desire to allow third parties access.

    The other problem is it's easier for telecoms and cable operators to market their services. There used to be WISPs in my area, offering point to point WiMAX service. They disappeared. Why? Presumably because everyone had heard of AT&T and Comcast, they were already customers of both, whereas the WISPs would have had to do a major advertising campaign just to get noticed. Meanwhile AT&T and Comcast can simply ask you whether you want internet service whenever you move in to a new home and call them to get your TV or telephone hooked up. The WISPs you'd have to contact separately.

    There are plenty of people who think the solution is "more competition" as if someone can just wave their wand and bring forth millions of miles of fiber optic cable. It's not that easy.

    Even Google can't do it. Google. Think about that.

    --
    You are not alone. This is not normal. None of this is normal.
  25. Same Problem but with Century Link by olemarc · · Score: 1

    Doesn't really matter what company is in your area. We are offered 10Mbps DSL in our neighborhood, but when you contact them about it you are informed that you will only get 4Mbps at max due to proximity to a substation, oh and by the way it will still be $50/month but we are so gracious to you that your prices won't change for 24 months. That is their selling point. "We won't raise prices on you."

  26. They by Revek · · Score: 1

    don't tell the truth. Even worse they don't tell the sales personal that they are doing the lying.

  27. Re:speed != service medium by Revek · · Score: 1

    Calling bullshit. The cost of a mini dslam is lower than ever. The problem is that they will not spend money in advance of demand. I've been a sysadmin for a ISP for 11 years and before that worked at two others. I have to say we offer speeds in excess of anything the local telco does. Since their phone product is now voip they have no advantage over us at all. Their highest speed is slower than our lowest. They tell people around here the opposite. They will never be punished for it. If they didn't deceive people they couldn't make a sell. The local telco has been given around 100million in the past five years and have spent virtually nothing on infrastructure. If it wasn't for the welfare they receive I wouldn't care how shitty they are. Give us 10 million and we would hook up double our current subscriber list.
    Speed is reality and we sell what we advertise.

  28. Re:This article doesnâ(TM)t make sense by Gavagai80 · · Score: 5, Informative

    Almost all areas have at least two ISPs, the telephone company and the cable company.

    No, this is not true at all. Major cities have those two options. Smaller cities/towns do not have cable (people get satellite TV, and yes they could get satellite internet if they want to pay even more for high latency and slower speeds but that's not real broadband).

    And even where there ought to be two options, often there isn't. The last place I lived -- which was actually a fairly dense suburb of the capitol of California -- Comcast was my only option because AT&T declared the neighborhood oversubscribed and refused to offer DSL service. And where I currently live, also, Comcast is my only option -- AT&T doesn't explain why, but I just checked their website and verified they still won't offer me DSL.

    --
    This space intentionally left blank
  29. I don't think this is accurate by lfp98 · · Score: 1

    I have DSL and yes, it's about $60 once you add in regular phone service, all the fees and taxes and caller ID. I've looked into switching to fiber many times and always, it's difficult to get it for under $100 a month once the teaser rate expires. Currently, Verizon offers fiber internet with no phone for $40 a month plus $10 for a modem, plus unspecified fees and taxes, so let's say $60, but that's only for 1 year, after which they won't tell you what it costs even in the fine print!

    1. Re:I don't think this is accurate by Ingenium13 · · Score: 1

      For what it's worth, I pay about $105/month for gigabit fiber from Verizon It technically has $20/month in credits I believe that expire after 2 years, but apparently they will re-issue those credits to get you to sign another 2 year contract. I'm pretty sure 150/150 service is about $75/month with no credits (or that might be the 50/50 tier).

    2. Re:I don't think this is accurate by SeaFox · · Score: 1

      Currently, Verizon offers fiber internet with no phone for $40 a month plus $10 for a modem, plus unspecified fees and taxes, so let's say $60, but that's only for 1 year, after which they won't tell you what it costs even in the fine print!

      I think my first question would be what a "modem" is in fiber optic service. Terminate to Ethernet and get out of my way.

  30. where is the "ripoff"? by ooloorie · · Score: 1

    Verizon similarly charges $65 a month for 100Mbps fiber service (including a $10 router charge), and $63 or $64 a month for DSL service that provides download speeds between 1.5Mbps and 15Mbps, the white paper says

    So? Why do you assume that Internet access prices should be somehow related to rate? There are plenty of good reasons why Internet access through DSL might actually be more expensive than fiber access.

  31. Re:This article doesnâ(TM)t make sense by kerashi · · Score: 3, Informative

    The vast majority of the countty (land-wise, not necessarily population-wise) only has DSL, if there is even that available. Indeed, where I live I only have CenturyLink DSL available. My vacation home also has CenturyLink DSL available, and the network there is oversaturated, leaving me with sub-1.5-megabit service with no other options. And guess what? The 10-megabit service and the service below 1.5 megabit cost the same.

  32. Re:Broadband Push by the Luminati by mjwx · · Score: 2

    If the world is round how come satellite signals are always available? Shouldn't they go in and out of visibility if the world was round? My satellite TV always works as does my so called GPS. Explain that!

    Wake up you sheep.

    We know the planet is round because FSM created it in the shape of a holy meatball, all hail his noodly appendage.

    Exactly, you've never seen a perfectly round meatball, which is why his divine pastaness made the earth an oblate spheroid.

    --
    Calling someone a "hater" only means you can not rationally rebut their argument.
  33. No phoneline needed! by l0n3s0m3phr34k · · Score: 1

    I have AT&T DSL, but no phone service. It took some work, but it's called "standalone" or "naked DSL". However, I also have a "business class" line, and five static IPs, that I pay $95 a month for. It's a rip-off; but at my apartment "someone" long ago went into the coax junction boxes and cut the cables off at the top of the pipe. It's rumored this happened at the same time AT&T was given an exclusive contract to this complex many years ago. They no longer have that here, but the apartment complex won't pay to replace all the lines.

    1. Re:No phoneline needed! by SuiteSisterMary · · Score: 1

      Dude, by definition, DSL comes in over your phone line. You don't need to have phone *service*; this is called 'dry loop' or 'naked' DSL, but there still needs to be copper coming in to your location to carry the signal.

      --
      Vintage computer games and RPG books available. Email me if you're interested.
  34. Re: Broadband Push by the Luminati by Opportunist · · Score: 1

    Watch a few YouTube videos. Take you favorite conspiracy theory as the topic. Then come again and tell me that it should be taken as granted that anything that's completely insane can only be meant as a joke.

    --
    We used to have a Bill of Rights. Now, with the rights gone, all we have left is the bill.
  35. Re:Broadband Push by the Luminati by stealth_finger · · Score: 2

    If the world is round how come satellite signals are always available? Shouldn't they go in and out of visibility if the world was round? My satellite TV always works as does my so called GPS. Explain that!

    Wake up you sheep.

    We know the planet is round because FSM created it in the shape of a holy meatball, all hail his noodly appendage.

    Exactly, you've never seen a perfectly round meatball, which is why his divine pastaness made the earth an oblate spheroid.

    There exists the holiest of holy meatballs whos bumps and ridges match exactly that of the earth. When this is found surely it will usher in a new age of tomato based sauces for our glorious meatballs.

    --
    Wanna buy a shirt?
    https://www.redbubble.com/people/stealthfinger/shop?asc=u
  36. Re:This article doesnâ(TM)t make sense by SuiteSisterMary · · Score: 1

    120 km worth of digs and now it's done

    ~35/km^2 same as Alabama or Missouri

    Well, given that Alabama is 312 KM wide by 436 KM long, and Missouri is, oh, 441 by 453, both very rough approximations, but still, population density is meaningless without also knowing total area.

    --
    Vintage computer games and RPG books available. Email me if you're interested.
  37. Re: Broadband Push by the Luminati by omnichad · · Score: 1

    We're actually post-post-modern now. I think just calling it post-truth will suffice, as facts (relative or otherwise) are no longer important to a large number of people.

  38. Re:Broadband Push by the Luminati by DontBeAMoran · · Score: 1

    Steam is awesome, they always have games on sale!

    --
    #DeleteFacebook
  39. Re:It's all about freedom of choice the american w by Proudrooster · · Score: 1

    I am not sure that is an accurate statement, most of the Republican areas are rural (by USA landmass) and served by DSL. Think farmers and small town American. States like North Dakota, South Dakota, Wyoming, Montana, Kansas, Oklahoma, Arkansas, Kentucky, Tennessee, etc....

    Trump tried to help rural Republicans with broadband, but only has so much power:
    https://motherboard.vice.com/e...

  40. Re:It's all about freedom of choice the american w by omnichad · · Score: 1

    Population overdensity is just stupid on all levels. Fiber is our way out of this mess by de-centralizing a lot of our employment. It's cheaper for everyone. Digging in the dirt is cheaper than pounding concrete to upgrade lines.

  41. Re:This article doesnâ(TM)t make sense by omnichad · · Score: 2

    both already have infrastructure, whereas any new ISP is going to have to lay cable.

    It's worse than that. Any large enough ISP can just undercut them on price and force the new provider out of business. Then they can buy up all the new infrastructure that was built for way below cost in the bankruptcy sale.

    And as long as that "free market" option is open to big companies that can afford to bleed money in one area to preserve profits overall, there will never be competition.

  42. Re:This article doesnâ(TM)t make sense by omnichad · · Score: 1

    The EU is a lot more likely to stop big companies from putting pressure to squeeze out the little guy. If I went and started laying fiber in my town, the incumbent ISPs would price me out of the market until I went under. They are so large that they can afford to.

  43. Re:This article doesnâ(TM)t make sense by 110010001000 · · Score: 1

    What do you want? A company to run a fiber line to your (remote) vacation home? I don't know why people complain about this. If you live in a a rural area, or vacation there, you can't expect fiber. You might not even have sewage hookups. Ridiculous.

  44. Re:This article doesnâ(TM)t make sense by Dragonslicer · · Score: 1

    The idea that the "invisible hand of the free market" fixes everything includes several assumptions. When one or more of those assumptions doesn't hold, you no longer get the optimal solution that the theory says you should.

    In this case, the invalid assumption is that there is no significant barrier to entry.

  45. We call it an Oligopoly by TheStickBoy · · Score: 1

    Everyone in Canada pays $60 for 10Mbps.
    Even with.... "competition"
    :)


    ...but seriously, this isn't far from the truth.

  46. Back in the real world by Not-a-Neg · · Score: 1

    I pay $40/month for 25/2 from AT&T (DSL), cancel at the end of the 1-year agreement, then $30/month (after fees) for 25/5 from Comcast (Cable) for a year and cycle back and forth between the two each year. They both suck but there are zero competitors in Northern Illinois. The only actual hope for a competitor will be 5G from a cellular data provider, assuming they charge a reasonable fee (LOL.)

    --
    -==- Buy a Mac and leave me alone!
    1. Re:Back in the real world by JMJimmy · · Score: 1

      For comparison I'm paying US$23.12 for 50/10 DSL in Canada.

  47. Re:This article doesnâ(TM)t make sense by BronsCon · · Score: 2

    What exactly did these people expect living away from cities/hubs/high pop areas?

    I'm sure they thought that the government funding that was given to the telcos to build out their networks and provide broadband (by the FCC's definition) in rural areas would have been used to... well.. provide broadband (by the FCC's definition) in rural areas.

    --
    APK quotes people (including myself) without context and should not be trusted. Just thought you should know.
  48. Re:lol by bondsbw · · Score: 1

    Of course we didn't need a white paper to find this out. Are you new here?

    But if this white paper convinces one legislator that something needs to change, then great... that's at least a small accomplishment, one that common sense has failed to provide.

    --
    All my liberal friends think I'm a conservative, all my conservative friends think I'm a liberal.
  49. certainly true around here. by CFD339 · · Score: 1

    There is a cable provider and there is a dsl provider. No fiber is available. There are 5G wireless providers starting to penetrate the area, but where I am there is as yet no line of sight. LTE wireless is spotty right where I am. I've been paying as much for a slow DSL line as backup to the cable for my business needs and I need it so rarely that I'm ready to finally pull it. My need for backup for those rare times is finally lower, and LTE coverage is at least sufficient to meet that occasional need. HOWEVER: Until recently I would definitely have considered my area one of those where Fiber was deliberately delayed due to lack of competition.

    My state did try to force Verizon to put fiber to every home. They said they won't permit any fiber with a commitment to doing the whole state in a certain time frame. Verizon promptly sold their telephony business in my state to a smaller provider and left. Now we have crappy land line service and still no fiber.

    --
    The problem with quotes on the internet, is that nobody bothers to check their veracity. -- Abraham Lincoln
  50. Re:DSL isn't bad, except for video junkies & p by BronsCon · · Score: 1
    Lack of education abounds.

    For similar reasons, I don't see a big need for 4k video either.

    The biggest draw of UHD (e.g. 4K video) is dynamic range, not resolution. The difference between HDR and non-HDR video and images on an HDR display is noticeable from any reasonable distance, on any size display.

    Your limited use case for internet blinds you to the realities of that market, as well.

    --
    APK quotes people (including myself) without context and should not be trusted. Just thought you should know.
  51. It's not a rip off by JMJimmy · · Score: 1

    The reason they are comparable is because the value of the line is fixed. The bulk of the cost is in the sales/support/line maintenance and generally speaking it's a lot cheaper to maintain a brand new fiber network than an aging copper one. It's a rip off in that it's too much for internet overall but not if you're comparing them to each other.

  52. Re:This article doesnâ(TM)t make sense by kerashi · · Score: 2

    At this point I'd settle for CenturyLink improving its own network. Right now they have so many subscribers that they aren't accepting more, and aren't upgrading existing customers. That's the sort of situation where, if there weren't a monopoly in the region, that a company would actually invest to fill the void. But there is a monopoly in the region and the company has done the math. It's more cost-effective to invest nothing (beyond occasional maintenance when something breaks) than to put in the money to improve the network for existing customers, even when improving the network might result in 200 or so new customers.

    The problem is an utter lack of competition. There's no need to improve the service, because consumers have no other options. Even in the towns around here, there are only two options - DSL and cable. I'm not sure what the solution is, but one thing is clear - letting these big corporations have their monopolies on service leads only to consumers getting screwed.

  53. Re:This article doesnt make sense by IGnatius+T+Foobar · · Score: 1

    Where do you live? I've been saying for decades that this should be the case everywhere. Separate the companies that provide last-mile wiring from the companies that provide services over those wires, and it will end up being the only regulation the entire industry would ever need. By the way, greetings from one four-digit user to another :)

    --
    Tired of FB/Google censorship? Visit UNCENSORED!
  54. entitled whiners by computerchimp · · Score: 1

    That is capitalism, stop complaining about your own comfort and complain about capitalism if you have a problem.

    Laying infrastructure is not free or even cheap. Here are other everyday things you pay more for because you live outside of a large metro:
    -gas
    -groceries (milk, eggs, everything)
    -hardware supplies

    If you are so outraged at the DSL pricing scheme the list of non-everyday things will make you faint.

  55. Re: Broadband Push by the Luminati by rickb928 · · Score: 1

    This is indistinguishable from believing that socialism works to the benefit of the worker class.

    ps -- Alex Jones is entertaining for short periods of time, just like CNN, for the same reasons, though the content varies.

    --
    deleting the extra space after periods so i can stay relevant, yeah.
  56. Re:How can one check internet speed before moving by PPH · · Score: 1

    availability of adequate internet access a part of the lease

    Lease. There's a part of your problem. It's going to be difficult to get a broadband provider to make investments to capture customers with a high turn over rate.

    But it's not a bad idea. In my neighborhood, we were facing a refusal by Verizon to run DSL. And they would screw with any CLECs trying to lease lines. Reason: They had a 'no compete' agreement with Comcast. Verizon didn't offer broadband and Comcast (although they offered in in a three-way package) would not provide phone service. And throttle VoIP providers they caught on their system.

    The solution was to have a word with some real estate agents. Lack of decent broadband could result in property being devalued in the neighborhood. Particularly to home buyers living within spitting distance of Microsoft. Within a couple of years, Verizon changed policy and installed fiber in the area.

    You just need to find a better connected set of crooks than the telecoms to fight for your side.

    --
    Have gnu, will travel.
  57. Re:This article doesnâ(TM)t make sense by JonWan · · Score: 1

    yep, I live in a small town 1 ISP $130 for 50mbs.

  58. Re:It's all about freedom of choice the american w by rickb928 · · Score: 1

    "Republitards don't have to live in the boonies. I"

    Wow. Just wow.

    Let's see if Band 71 solves any of this.

    --
    deleting the extra space after periods so i can stay relevant, yeah.
  59. Re:This article doesnâ(TM)t make sense by Areyoukiddingme · · Score: 1

    And as long as that "free market" option is open to big companies that can afford to bleed money in one area to preserve profits overall, there will never be competition.

    That "free market" option is illegal, and has been for very nearly 130 years. The Sherman Antitrust Act has been the law of the land since 1890, and reducing prices specifically to drive out a competitor is explicitly illegal.

    Now if only the US Federal judiciary wasn't full of craven cowards for District Attorneys...

  60. Re:This article doesnâ(TM)t make sense by omnichad · · Score: 2

    It's one of those things where there could always be an alternate explanation that would hold up in a weak court.

  61. I'm in this boat by nwaack · · Score: 1

    Paying $60/month for AT&T's 5mbps dsl. It's total garbage but I don't have any other options.

  62. Re:Enough.... by _Sharp'r_ · · Score: 1

    So your idea is to give more power and control to the politicians and bureaucrats who screwed it up the first few times, coincidentally benefiting their "friends" in the process.

    Yeah, some people never learn, do they? Get back to us when Venezuela's experiment with nationalizing most of their major industries results in something other than destroying them and leaving people to starve.

    --
    The party of stupid and the party of evil get together and do something both stupid and evil, then call it bipartisan.
  63. Re:This article doesnâ(TM)t make sense by gweihir · · Score: 1

    Neither. Conditions in Finland are very different. There are no high obstacles to entry into this market there, for one thing.
    But you seem to be pretty full of it, come to think of it, since you cannot see the obvious.

    --
    Most ACs are not even worth the keystrokes to insult them. Be generically insulted by this and ignored otherwise.
  64. Re:Broadband Push by the Luminati by Anubis+IV · · Score: 1

    Plenty of us here know about Betteridge's Law and Godwin's Law, but not as many recall Poe's Law, which most certainly applies to this situation.

  65. Re:This article doesnâ(TM)t make sense by Anubis+IV · · Score: 2

    Not only that, but not all Internet access is made the same. Even among homes that have both cable and telephone lines, that doesn't mean broadband is available.

    Part of the issue here is the FCC's ridiculous method for measuring broadband penetration (in fairness, this method pre-dates Pai, so I can't lay it at his feet). Rather than extrapolating from a representative, random sampling of homes or doing a full survey for each home address, ISPs self-report, on a per-county basis, where they provide broadband. For the purposes of the FCC's measurements, if anyone in the county is self-reported by the ISP as being offered broadband, everyone in the county is counted as having access to broadband. As such, those numbers are only useful for comparing against themselves from prior years (and even then, only questionably so), rather than as any sort of measurement of or reflection of reality.

    According to their method of counting, I should have at least three broadband ISPs available to me at my home in my metropolitan area neighborhood, but, in practice, I only have one (Suddenlink cable). Frontier DSL's website suggests that they're available and offering broadband in my area, but in actually calling them up last year, the best they offered at my address was 3Mbps for $35/month. Likewise, the locally-operated WISP's service area stops just at the edge of my neighborhood, with no plans to expand into my neighborhood. They're having enough trouble keeping up with demand from the people outside the big neighborhoods, since, as you suggested, cable is not nearly as prolific as the GP seems to think, meaning that many of the people near me aren't even "fortunate" enough to have access to Suddenlink.

    All I'm looking for are modest speeds (>20Mbps) with no data cap. I'll always go for the cheapest plan that offers that, but the cost of getting that plan from Suddenlink (again, the only ISP offering those speeds at my address) has nearly tripled in the last seven years, from $31/mo. 7 years ago to $80/mo. today, most of which happened once Suddenlink's speeds got fast enough to make DSL irrelevant, giving them the justification they needed to drop all pretense of competing.

  66. Re:This article doesnâ(TM)t make sense by thestallion · · Score: 1

    The reason they don't offer DSL in your area is because they don't want to spend the cost of making it available there. Even though it uses existing phone lines, they still need to install special hardware every mile(?) or so to propagate the signal out to the next DSL switch or nearby customers. This is what I've heard at least.

  67. Re:This article doesnâ(TM)t make sense by Opportunist · · Score: 1

    That's ... basically what I said?

    --
    We used to have a Bill of Rights. Now, with the rights gone, all we have left is the bill.
  68. Re:DSL isn't bad, except for video junkies & p by BronsCon · · Score: 1

    HDR is not an image format, it refers to an image or video with an enhances color space and I was speaking specifically of video, as that is what the AC I was replying to had mentioned. Again, lack of education abounds.

    --
    APK quotes people (including myself) without context and should not be trusted. Just thought you should know.
  69. Maintenance... by martinfb · · Score: 1

    It makes sense that copper is generally less economic than fiber: copper is less durable than fiber. And, requires more repeaters.
    I have had DSL in a few client locations and it is far more problematic than fiber, or cable.
    Plus, Verizon, at least, intends to close their copper plants in the relatively near future.
    Copper has become too expensive to maintain.

    --


    Self-importance and self-indulgence is the root of ALL evil.
  70. Re:This article doesnt make sense by sad_ · · Score: 1

    That's Belgium, but i'm sure other EU countries have the same model.

    --
    On a long enough timeline, the survival rate for everyone drops to zero.
  71. Coverage Deserts Within Cities by Only+Time+Will+Tell · · Score: 1

    A few years back I dated a woman who lived well within the city limits of a major U.S. city but could only get sub-par DSL or cable internet. I lived about 10 blocks south and had AT&T's UVERSE available at speeds of 15mbps and up to 30 if I remember correctly. I contacted AT&T asking if and when her house might be able to get UVERSE, seeing how it was in the urban core, but always hit the run around answer of "someday". When the telcos have little to no competition, as is the case here, they're more than happy to have you sucking down minimal bandwidth for maximum prices.