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Some Windows 10 Pro Users Say Their PCs Are No Longer Activated And Are Been Prompted To Downgrade To Windows 10 Home (betanews.com)

If you're having trouble activating your Windows 10 Pro computer today, you're not alone. Forums and social media networks are getting flooded with complaints from users who say their machines have automatically become deactivated. Users say they are having trouble connecting with Microsoft's activation servers, with some saying they are being prompted to downgrade to Windows 10 Home. According to Microsoft Answers, the company is working to resolve the issue. Only users who had upgraded their computers to Windows 10 by using product keys of Windows 7 or Windows 8.1 appear to be impacted.

48 of 271 comments (clear)

  1. License Fees... by bobbied · · Score: 2

    Apparently Microsoft needs more of them.. Pay up or go to Home!

    --
    "File to fit, pound to insert, paint to match" - Aircraft Maintenance 101
  2. It's even worse by Anonymous Coward · · Score: 5, Funny

    Windows 10 Pro.... being prompted to downgrade to Windows 10 Home

    It gets even worse... just the other day, my Debian box prompted me to downgrade it to Windows 10 Pro.

    1. Re:It's even worse by Anonymous Coward · · Score: 3, Funny

      Damn systemd, Poetering being lazy and trying to cut corners.

  3. I saw this on a customer's PC by TheDarkener · · Score: 5, Interesting

    On Monday I was at their office fixing an unrelated issue when I noticed the desktop graffiti/banner saying they weren't activated. Weird. I plugged in the Win10 product key on the case sticker and it activated again. I just summed it up to another M$ fuck-up, didn't know it was as widespread as it is.

    I'm so glad I use Linux at home =D

    --
    It is pitch black. You are likely to be eaten by a grue.
    1. Re:I saw this on a customer's PC by Lanforod · · Score: 2

      On Monday I was at their office fixing an unrelated issue when I noticed the desktop graffiti/banner saying they weren't activated. Weird. I plugged in the Win10 product key on the case sticker and it activated again. I just summed it up to another M$ fuck-up, didn't know it was as widespread as it is.

      I'm so glad I use Linux at home =D

      Since when do you get product keys on case stickers anymore? OEMs haven't done that since Win 8.

  4. they know .... by Dave+Whiteside · · Score: 3, Interesting

    https://answers.microsoft.com/...

    but it's causing chaos in some places -

    watermarks all over ... damn you

    --
    who where what when now?
    1. Re:they know .... by Opportunist · · Score: 3, Insightful

      Their QA is outsourced to their victi... customers. They're officially producing bananaware now.

      --
      We used to have a Bill of Rights. Now, with the rights gone, all we have left is the bill.
    2. Re:they know .... by msauve · · Score: 5, Insightful

      Once again, legitimate users are impacted more by DRM than the "pirates."

      --
      "National Security is the chief cause of national insecurity." - Celine's First Law
    3. Re:they know .... by rtb61 · · Score: 2

      What you are seeing is failed updates to internal infrastructure. That internal infrastructure, how to kill customers computers, for what ever reason they deem appropriate. Windows anal probe 10, make no mistake, install it and M$ owns your computer and your data. A pack of shit stains with absolutely no respect for their customers.

      --
      Chaos - everything, everywhere, everywhen
  5. Is Windows still viable as a development plaform? by El+Cubano · · Score: 4, Interesting

    I see stories like this and I have to ask myself, "Is Windows still viable as a development platform? Will it continue to be viable as a development platform in the future?"

    I develop exclusively on Linux (some libraries in C/C++, some Python applications, Java server and desktop stuff, occasionally dabble in mobile, etc.). I have some colleagues who use Mac OS X as their platform and are happy with that. I do know a small number of developers working on Windows, but as far as I can tell they don't particularly like Windows as a development platform, especially those who have had to move to Windows 10 (precisely because they no longer control the updates and stuff can just randomly break).

    I guess, all I can say is, "wow."

  6. Interesting... by the_skywise · · Score: 3, Interesting

    There was an XBox Live outage a few days ago where all digital purchases couldn't be verified. If you had the disc you could play online fine - but if you had purchased the game or even the DLC of a disc game then it was non playable as the service couldn't determine if you owned it or not.
    I wonder if these issues are related.
    (Also interesting that even if you've successfully downloaded and installed the game on their closed system they're constantly re-validating you)

    1. Re: Interesting... by nnull · · Score: 3, Insightful

      Brings light to how stupid these copy protection schemes are. Everything discussed here for the past 10 years is becoming reality.

    2. Re: Interesting... by sjames · · Score: 4, Interesting

      "Rights management" software is intrinsically bad software.

      Good software is designed in such a way that it runs if at all possible. If a file is missing and it can still do something useful, it still runs. If a permission is wrong, gives the user a chance to change it or save the file somewhere else. If a non-fatal error comes up, keep going. Where possible, re-try. If something isn't ready, sleep for a bit and try again.

      Rights management is the opposite of that. It has failure on a hair trigger. It looks for the slightest excuse to fail if anything at all isn't exactly right. It checks for things that aren't necessary to run. It is by it's very nature BAD software.

    3. Re:Interesting... by HideyoshiJP · · Score: 2

      I wonder why they didn't build a grace period in. I'm not going to pretend Sony is some role model or anything, but I believe their software only checks every x number of days. I've seen some items with a 30-90 day check and some with a year, depending on PS Plus items or purchased items.

    4. Re:Interesting... by Anonymous Coward · · Score: 2, Insightful

      "Also interesting that even if you've successfully downloaded and installed the game on their closed system they're constantly re-validating you"

      This is just in case they change their mind ...

    5. Re: Interesting... by tepples · · Score: 3, Interesting

      However, the market has decided that it's easier to fund the development of bad software than good software. How could one go about changing that?

    6. Re: Interesting... by sjames · · Score: 2

      Given the crazy amount of vendor tie-ins, it can be a hard problem. But in general, the only readily available answer is reject DRMed software whenever it's vaguely feasible to do so. Keep in mind that DRM means they have already decided you are a dirty crook before you've even paid for the software. Consider what that means for the chances at a cordial; business relationship.

  7. The activation servers were acting up yesterday. by Anonymous Coward · · Score: 3, Interesting

    It took several attempts for me to activate 10 Pro for Workstations last night, first attempt accepted the key then promptly reverted back to before I entered it. Next attempt accepted the key and stored it, but refused to activate "Server refused the connection attempt." Called in, the new call-in process is the stupidest thing ever - hand holding through putting in the product key (never mind that you would have already been staring at the screen with a activation challenge just to get the product activation phone number...) Gave up after having to confirm every. bloody. step. of. the. way that I knew what I was doing and had a product key and entered it correctly... Tried online activation again, NXDOMAIN response for the activation servers. Waited 10 minutes, server refused connection attempt. 10 more minutes and it auto-activated, followed by an error saying the server couldn't be resolved (?)

    It doesn't help that they discontinued the awesome self-help "mobile" website for activation earlier this year - where you could copy and paste the challenge and response between your web browser and the phone-in activation window.

  8. So, this OS will stop working on it's own? by Anonymous Coward · · Score: 3, Insightful

    Nice to know that the OS has a dependency on other people over the interwebs not f*cking up, and still existing so you can simply turn your computer on and use it.

    I for one, am glad I don't use an OS with such a f*cked up dependency.

    Linux, internet or no internet, it still works. kernel.org goes away? Still works. Botched kernel upgrade? Roll back to previous version (in the time it takes to press reset and press an arrow key to select the older kernel), still works.

    Microsoft - Activate or die. Looks like you don't even stay activated if things don't work out at their end. Good to know.

  9. Only upgrades by zennyboy · · Score: 3, Interesting
    "Only users who had upgraded their computers to Windows 10 by using product keys of Windows 7 or Windows 8.1 appear to be impacted."

    I bought a Win 10 Pro non-upgrade key. Was activated. Today I am not activated. Worth reporting to MS?

    1. Re:Only upgrades by aaron44126 · · Score: 2

      Most of the complaints are coming from users who upgraded but I have seen some from people who bought Pro keys. So, I wonder if the "guess" that only upgrades are impacted isn't quite right. It could be that only OEM installs are *not* impacted. Since the vast majority of installs are either OEM (machine shipped with Windows 10) or upgrade (during the free/promo period a few years back)... Users that actually purchased a Windows 10 standalone key might be lost in the shuffle.

      In any case, this is clearly quickly becoming a hot topic and I'm sure Microsoft will address it soon... Doesn't say great things about their QC though. (Hey, where's that 1809 / October 2018 update at?)

  10. Cheap Windows 10 Pro licences by Mark4ST · · Score: 3, Interesting

    I've been buying my WIN 10 Pro licences from UK eBay vendors, and they've been working fine for a year or so. Less than $5 CAD. I believe our UK friends have different rules about transferring keys from decommissioned PCs-- they can actually resell otherwise unused used licences.

    1. Re:Cheap Windows 10 Pro licences by Anonymous Coward · · Score: 3, Interesting

      Microsoft claims that the license is "owned" by the computer and is non-transferrable. This argument is ridiculous as it is in conflict with the bill of first sale, but they've convinced enough regulators that it's difficult to sell oem licenses is most of the usual places.

  11. Re:I haven't noticed... by Anonymous Coward · · Score: 5, Funny

    Mine was 3.0 -> 3.1 -> 95 -> 98 -> XP - Win7 Pro - > Win10 Pro - Linux Mint.

    Problem solved.

  12. Brand New PC with Pro Installed by slomike1 · · Score: 4, Informative

    I am having that same problem on a new PC which came with Windows 10 Pro installed. Just opened the box last night. -Mike

  13. New Microsoft's Slogan by Artem+S.+Tashkinov · · Score: 2

    "Windows 10, by Microsoft. A new day, a new fuck up"

  14. They like the abuse! by Gravis+Zero · · Score: 2

    It's truly amazing how much abuse some users are willing to take just to use Windows. The only explanation that makes any sense at this point is that they like the abuse.

    --
    Anons need not reply. Questions end with a question mark.
    1. Re:They like the abuse! by El+Cubano · · Score: 4, Insightful

      It's truly amazing how much abuse some users are willing to take just to use Windows. The only explanation that makes any sense at this point is that they like the abuse.

      I am pretty sure that I have said this before, but for home users the issue is not that they like the abuse. At least, that seems to be the case with the family and other folks who I know who come to me for tech support. Rather, the situation exhibits the classic signs of co-dependency: the person remains in the abusive relationship because they fear that things will actually be worse if they leave the abusive the relationship.

      In fact, I recall one friend, who had a history of tech support problems, who was considering getting a new system and who came to me for advice. About the only thing this person used the computer for was web, email, Facbook, and photos. I recommended a Mac for them instead of a Windows machine and the look on their face was practically terrified. As bad as the problems were they had experienced with Windows, they were yet more afraid of something different.

      Of course, for businesses the situation is really all about institutional inertia.

    2. Re:They like the abuse! by Bert64 · · Score: 3, Insightful

      They don't realise that alternatives exist, or are only aware of Apple but don't have the budget for it...
      Indeed the common perception is that computers are inherently unreliable and insecure and that's just the way it is. This perception is entirely down to microsoft being both ubiquitous and such poor quality for all these years.

      Look at all the tv shows with characters which can trivially hack into any system, or computers which are constantly failing to work correctly - this is the perception that microsoft has generated.

      --
      http://spamdecoy.net - free throwaway anonymous email - avoid spam!
  15. Does Win 10 Pro call home on every boot up? by Streetlight · · Score: 2

    Windows 7 user here, so I don't quite understand how this problem could happen unless your Win 10 Pro machine calls home when it's powered up, restored from hibernation or sleep, or at random times, and has lost the Win 10 Pro upgrade key.

    This problem and the bricking of some PCs that updated to 1809 makes me wonder about ever updating to Win 10. That version has apparently been pulled. Microsoft's QC army, read end users, reported this problem to the development team and it was ignored. A second group of Windows developers is working on 1903, or whatever it's called, presumably for a spring, 2019, update. What surprises will that version have? We should be excited to learn about new problems.

    --
    In a time of universal deceit, telling the truth is a revolutionary act. George Orwell
  16. Re:lol why do you people put up with this shit by sjames · · Score: 4, Informative

    Get out of the MS mindframe. In Linux, if you don't like the UI, choose another one.

    Agreed about Gnome 3, that's why I don't use it.

  17. Re:lol why do you people put up with this shit by Cro+Magnon · · Score: 4, Insightful

    Sadly Gnome 3 sucks more than Windows Vista

    Sounds like a good reason to use KDE. :)

    --
    Slow down, cowboy! It has been 4 hours since you last posted. You must wait another few hours.
  18. Re:I haven't noticed... by mandark1967 · · Score: 2, Interesting

    Basic --> CP-642Bravo (Assembly) --> AN/UYK7&AN/UYK43 (Using CMS-2Y) --> VAX VMS --> Unix --> Minux --> DOS 3.0 --> DOS 3.1 --> DOS 4.0 --> DOS 4.01 --> DOS 5 --> Win 3.0 --> Win3.1 --> Win95 --> Win NT3.5 --> Win98 --> Win2000 --> WinXP --> Win Vista --> Win 7 --> Win 8.0 --> Win8.1 --> Win10

    (And most variants of Suse, RedHat, Ubuntu, Debian, Slackware, and BSD)

    I prefer Win98

    --
    Sig Follows: "Suppose you were an idiot. And suppose you were a member of Congress. But I repeat myself." -- Mark Twain
  19. Reminder that ReactOS dosen't have activation. by xack · · Score: 3, Interesting

    If more people volunteered for ReactOS we could have a viable Windows Compatible OS.

  20. Re:lol why do you people put up with this shit by houstonbofh · · Score: 2

    Sounds like a good reason to use KDE. :)

    Not in Red Hat. Deprecated.

  21. Re:lol why do you people put up with this shit by houstonbofh · · Score: 4, Informative

    Play several thousand Steam games.
    Actually be productive.
    Reboot when YOU want...

  22. Re:Is Windows still viable as a development plafor by houstonbofh · · Score: 2

    On the home side, Linux is scary and doesn't run the right games.

    Really?
    https://www.protondb.com/

  23. Re:I haven't noticed... by UnknownSoldier · · Score: 4, Funny


    o MSDOS
    | Win 3.0
    | Win 3.11
    | WinNT 4.0
    | Win 2000
    | WinXP
    v---+-> Win 7 Pro
        +-> Linux
        +-> OSX
        +-> FreeBSD

    I see no need to run MS's latest spyware that constantly breaks.

  24. Re:lol why do you people put up with this shit by slipped_bit · · Score: 5, Interesting

    Things I have done and/or still do with Linux:
    - Embedded software development (MP-LAB for Microchip's PIC microcontrollers)
    - Schematic capture and PCB layout
    - Monitor / maintain my finances
    - Wrote and published a book
    - Developed cover art for said book
    - Have started writing / editing a second book
    - Download & manage photos from my camera
    - Play games
    - Ran an emulator to relive my Tandy CoCo days
    - Development of my web sites

    Things I do when I'm at work and my employer forces me to use Windows 10:
    - Wonder why people put up with this crap
    - Curse a hell of a lot more than I normally like to do during peacetime.

  25. Re: lol why do you people put up with this shit by CoolDiscoRex · · Score: 2

    And, you know, more or less run the Internet.

  26. Re:lol why do you people put up with this shit by courteaudotbiz · · Score: 4, Insightful

    Sounds like I'm gonna have to ditch Red Hat / CentOS. Love KDE Plasma.

  27. Re:Beta testers ... by Anonymous Coward · · Score: 3, Insightful

    They have always had external beta testers.

    Yes, but it wasn't the entire bloody user base. Those people were choosing to do be beta testers, the people affected by this most certainly did not.

    MS is now literally deciding that everyone is a beta tester whether they like it or not, and seem to be consistently putting out stuff that is nowhere near tested enough.

    Microsoft is releasing lower quality stuff, relying on their telemetry to tell them what went wrong, and then if users are lucky Microsoft will fix something they should have found before release.

    Essentially Microsoft doesn't give a damn if they break your machine, your busted machine costs less to them than doing proper QA.

    If this is the quality of Microsoft's QA, they're going downhill very quickly.

  28. Re: lol why do you people put up with this shit by courteaudotbiz · · Score: 3, Insightful

    And, you know, more or less run the Internet.

    Not only 96.5% of web servers and 85% of cloud services, but also > 85% of all phones.

    But not desktop computers though. Which account for what, 45% of web browsing activity, wher Linux has approx 1.5% of the market.

  29. Re:lol why do you people put up with this shit by Dragonslicer · · Score: 2

    things you can do with linux: - open a browser

    That's probably enough for a majority of users.

  30. Assumed our company key got disabled, wasted morn by jbridges · · Score: 4, Interesting

    I wasted a few hours on this insanity this morning.

    My final solution (tried many options) was to use some tools from Ratborus.

    KMS Clean to remove my existing key, and then W10 Digital Activation with KMS38 option.

    It now says:
    Windows(R), Professional edition:
        Volume activation will expire 1/18/2038

    Now where do I send an Invoice to Microsoft for wasting my morning on this BS?

    If you need a copy of KMS Tools Portable, it's here
    https://www.solidfiles.com/fol...

    The password is part of the filename, so for the latest version:
    KMS_Tools_Portable_01.11.2018_password_1234567890987654321.7z

    The password is 1234567890987654321

  31. You got a peek at what's to come by Anonymous Coward · · Score: 2, Insightful

    M$ is working on making you PAY for Windows every 6 months to one year. The software that controls this hiccuped and deactivated Windows. Soon you will be getting warnings that your PC is about to become deactivated unless you update (Pay) your subscription. Yeah, Fuck M$. Already made the move from Win7 to Mint. Enough of this horse shit.

  32. Re: Is Windows still viable as a development plafo by ItsJustAPseudonym · · Score: 3, Insightful

    Professional operating systems do not deactivate themselves for specious reasons. Therefore, Win 10 Pro is not worthy of the "Pro" nomenclature, and customers of Win 10 Pro are not getting what they paid for.

    Those "cry babies" you refer to? They are more accurately known as irate customers who paid for a professional-grade product, and damn sure have the right to be mad when shit like this happens.

  33. Re:lol why do you people put up with this shit by sjames · · Score: 2

    Nothing to rip out, just install the wanted GUI and select it when logging in.