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How Restaurants Got So Loud (theatlantic.com)

An anonymous reader shares a report: Other sounds that reach 70 decibels include freeway noise, an alarm clock, and a sewing machine. But it's still quiet for a restaurant. Others I visited in Baltimore and New York City while researching this story were even louder: 80 decibels in a dimly lit wine bar at dinnertime; 86 decibels at a high-end food court during brunch; 90 decibels at a brewpub in a rehabbed fire station during Friday happy hour. Restaurants are so loud because architects don't design them to be quiet. Much of this shift in design boils down to changing conceptions of what makes a space seem upscale or luxurious, as well as evolving trends in food service. Right now, high-end surfaces connote luxury, such as the slate and wood of restaurants including The Osprey in Brooklyn or Atomix in Manhattan.

This trend is not limited to New York. According to Architectural Digest, mid-century modern and minimalism are both here to stay. That means sparse, modern decor; high, exposed ceilings; and almost no soft goods, such as curtains, upholstery, or carpets. These design features are a feast for the eyes, but a nightmare for the ears. No soft goods and tall ceilings mean nothing is absorbing sound energy, and a room full of hard surfaces serves as a big sonic mirror, reflecting sound around the room. The result is a loud space that renders speech unintelligible. Now that it's so commonplace, the din of a loud restaurant is unavoidable. That's bad for your health -- and worse for the staff who works there. But it also degrades the thing that eating out is meant to culture: a shared social experience that rejuvenates, rather than harms, its participants.

42 of 233 comments (clear)

  1. Simple solution by AmiMoJo · · Score: 5, Funny

    Earplugs and text each other across the table.

    --
    const int one = 65536; (Silvermoon, Texture.cs)
    SJW, n: "Someone I don't like, and by the way I'm a fuckwit" - AC
    1. Re:Simple solution by LordHighExecutioner · · Score: 2

      Much easier to move out and look for another place. If noise comes from a TV set, this app solves the problem.

    2. Re:Simple solution by cayenne8 · · Score: 3, Insightful

      Earplugs and text each other across the table.

      I was thinking along similar lines.

      It seems today with the younger crowd, that dining out has virtually NOTHING to do with 'shared experience' at all.

      I've observed more than a few times, a couple that was obviously out on a date.

      Yet, rather than spending the time talking and getting to know one another...the were on their fscking phones texting and doing social media. I swear I never observed hardly a second when they both had their phones down and actually conversed and interacted with one another.

      And these places were not so loud that you couldn't talk.

      Sad, I think our last couple generations have let the devices ruin actual, real meatspace human interactions. How do you actually get to know a potential mate if you don't even talk to them? Geez, how do the young guys today get laid, if they don't have at least some gift of gab? And on the flip side, how do they use it on women if the girls also have their faces constantly buried in the phone?

      sad.

      --
      Light travels faster than sound. This is why some people appear bright until you hear them speak.........
    3. Re:Simple solution by Gilgaron · · Score: 4, Funny

      They probably met with the phones/apps, so they're probably just closing the loop and exchanging 23andMe data to calculate what their offspring would be like.

    4. Re: Simple solution by TimMD909 · · Score: 4, Funny

      No one makes babies anymore. All the kids do is practice, practice, practice.

    5. Re:Simple solution by fahrbot-bot · · Score: 5, Interesting

      While we were there, I was in full view of a family where the teenage son spent the entire meal on his phone reading posts under the table - Snap, Insta, FB, whatever, I couldn't tell and don't care. I was frankly shocked. I get that you have to pick your battles as a parent, but damn, Thanksgiving dinner is a hill worth dying on. Neither parent had a phone out, so far as I could see, so they certainly had grounds to quarrel with him.

      I have a friend who has a teenage daughter with severe Asperger's. They were in town a few years ago for Comic-Con and I took them out to dinner. Her daughter spent most of her time on her smartphone as it was the only way she could handle being in a public social setting like that. (She did better at Comic-Con because she was dressed up in costume and, I believe, "not herself".) She and I did talk a little, whenever she was ready, and we all had a pretty good time. When I dropped them off at their hotel, her daughter hugged me goodbye, which surprised her mom, who said she had never seen her do that w/o being prompted.

      Maybe things were different with the kid you saw, but keep an open mind going forward ...

      --
      It must have been something you assimilated. . . .
    6. Re: Simple solution by kenai_alpenglow · · Score: 2, Insightful

      I'm pro-border control. I am also pro-immigrant. LEGAL immigrant. Make the requirements high, and skim off the best folks from around the world. And history shows that border walls do work (unless you're a 1930's frenchman). Not perfect, but look at the total number of successful crossings in Germany, the rest of the iron curtain, great wall of China, Hadrian's wall, and the current famous intra-Korean wall (i.e., DMZ). Heck, even the wall down in San Diego--it forced the illegals to go into the desert to cross. Just because you're not 100% effective doesn't mean you don't do it.

    7. Re: Simple solution by Megol · · Score: 2

      ... And history shows that border walls do work (unless you're a 1930's frenchman).

      France didn't have any walls where the Germans attacked so the lesson is not to trust allies. The Maginot line held as intended however it was a bit more complex than most border walls.
      Border walls doesn't work in the modern world.

  2. Table Turnover by Anonymous Coward · · Score: 5, Informative

    No more drinks and conversation. Eat and move out, so the next group can come in.
    Table turnover is one of the key metrics for profitability.

    1. Re:Table Turnover by thegarbz · · Score: 5, Insightful

      Table turnover is one of the key metrics for profitability.

      No 1 reason why the American dining experience is utterly crap.

  3. I avoid loud restaurants by Oswald+McWeany · · Score: 5, Insightful

    I avoid loud restaurants; I'm sure I'm not the only one. They may look nice, and maybe their looks attract more people than their loudness scares off; but, I do take note if a place is too loud and I don't return- so there is a downside to being loud, they do lose some customers... unless I'm just a unique freak.

    --
    "That's the way to do it" - Punch
    1. Re:I avoid loud restaurants by aaarrrgggh · · Score: 4, Insightful

      Agree. Have walked out of restaurants for being too loud. No sense not being able to talk to each other while paying $200/person for a meal. While table density plays a role, the biggest issue is architects simply not caring about acoustics. It is a shame too, as it isn’t that hard to make a space functional without disrupting the “look.” A good acoustical consultant can do wonders for making a space bearable.

    2. Re:I avoid loud restaurants by Ol+Olsoc · · Score: 4, Interesting

      I avoid loud restaurants; I'm sure I'm not the only one. They may look nice, and maybe their looks attract more people than their loudness scares off; but, I do take note if a place is too loud and I don't return- so there is a downside to being loud, they do lose some customers... unless I'm just a unique freak.

      Not unique at all. I'm functionally rather deaf, with loud tinnitus and a lot of holes in my hearing. One of the features of this kind of deafness is that if I'm sitting in a fairly quiet room, I can hear and understand most conversation. But in a loud place, I can't hear anything but noise. A weird thing - people with my kind of deafness process all sounds the same, whereas people with normal hearing have brains that can select what should be listened to.

      Does this cost business? I think so. Who would want to go to say, Olive Garden for a business lunch or dinner? Especially when a fair number of the folks in leadership positions have hearing issues like mine. In our locale, we've found a nice cafe that manages to not sound like a foundry , and provide them with a lot of business.

      --
      The shepherds did so well protecting the flock that the sheep no longer believed that wolves existed.
    3. Re:I avoid loud restaurants by RatherBeAnonymous · · Score: 5, Interesting

      No it's not. It's a result of most interior designers not having a clue about acoustics.

      At work, our offices were redone by a high-priced interior design firm. Most of our conference rooms were done in all hard surfaces, granite tables, wood floors, high ceilings, the works. They were also so acoustically noisy that people would have to yell in order for the person across the table from you to understand what they were saying. Some rooms were so bad that it was physically painful for me to be in the room due to the sound reflections. The high ambient noise also wreaked havoc with our conference phones. Callers would frequently complain that they coudn't understand anything we said. The rooms looked great, but utterly failed in their purpose of facilitating communications.

      After a year of pushing, I finally got them to allow me to have a local acoustical tile manufacturer install sound dampening tiles in one conference room. The boss was so impressed with the results that he got the remaining 6 rooms done within the next two months.

    4. Re:I avoid loud restaurants by MTEK · · Score: 4, Funny

      "Nobody goes there anymore. It's too crowded." -Yogi Berra

    5. Re: I avoid loud restaurants by reanjr · · Score: 4, Funny

      The takeaway is never hire a designer for a space meant for a practical reason. The designer will be too busy checking brand names and the latest fads to have time to address any actual issues of design. Hire efficiency engineers or similar instead. Tell the inevitable prick who whines about the work environment because he doesn't recognize the brand name of your furniture that you went for mid 20th century brutalist design and he needs to expand his design horizons.

    6. Re:I avoid loud restaurants by Opportunist · · Score: 2

      Not really in my experience. It's also the fucking music that keeps blaring from all speakers. Allegedly to "drown the noise" the people make. Which only results in people talking (or even yelling) louder so they can hear each other over the goddamn music!

      --
      We used to have a Bill of Rights. Now, with the rights gone, all we have left is the bill.
    7. Re:I avoid loud restaurants by moehoward · · Score: 2

      Exactly. I never have a problem when Don Draper or Pete Campbell take me out. They know all the right places for a quiet conversation, four bottles of Scotch, and a carton or two of cigarettes. It is quiet, but I always end up spending a couple of million buying advertising that I didn't really want.

      --
      "If you want to improve, be content to be thought foolish and stupid." - Epictetus
    8. Re:I avoid loud restaurants by Solandri · · Score: 2

      The biggest difference I've seen is actually from the floor. The trend away from carpets towards hard flooring results in a huge increase in noise. True the latter are easier to clean after a spill, but most of the upscale restaurants I remember from my youth had carpeting, while the tile/linoleum flooring was only used by fast food joints. Nowadays I can't even remember the last restaurant I went to which had carpeted floors.

      When I bought my house, I gave in to my parents and sister who insisted that I should rip out the carpeting and install wood flooring because it was trendy. I'm not happy with the increase in noise. Fortunately I held firm and refused to remove the carpeting from the upstairs bedrooms. They're harder to clean, but much quieter.

    9. Re:I avoid loud restaurants by sexconker · · Score: 3, Funny

      Olive Garden is cheap, especially on weekdays at lunch.
      The breadsticks are great (because they're fucking warm garlic breadsticks) and some of the soups are decent. Fuck salad.
      They have a couple of pasta dishes I like, but they're nothing special. But by the time the actual food comes, who cares? You should be 3 baskets of breadsticks deep at that point, asking the server to just grate the cheese into your mouth because you won't be using your arms any more.

    10. Re:I avoid loud restaurants by Shotgun · · Score: 2, Interesting

      Indian restaurants never seem to be very busy in the US- Americans have a weird phobia about Indian food

      Avoiding a restaurant where all the food tastes like various forms of swamp mud is a not a phobia.

      I am a very food-curious person. I like to taste food from every culture I encounter. . . but, Indian hasn't made my list of "try this again".

      --
      Aah, change is good. -- Rafiki
      Yeah, but it ain't easy. -- Simba
    11. Re:I avoid loud restaurants by ffkom · · Score: 2

      Though there is not much that I like about India, I certainly like their food. If yours tasted like swamp, either your swamps are full of interesting spices, or you were served some sort of depleted pseudo-Indian food that was lacking spices. I think it is fair to say that Indian food consists of various irrelevant things plus substantial amounts of interesting spices. And that's what makes it so great :-)

  4. Comment removed by account_deleted · · Score: 2, Insightful

    Comment removed based on user account deletion

  5. Acoustic baffling can be made to look modern, too by frank_adrian314159 · · Score: 4, Informative

    You can buy a variety of acoustic baffling and other sound treatment that looks sleek and modern. In the end, it's just the restaurant being cheap and confusing noise with liveliness. To be fair, a lot of customers do the latter, too.

    --
    That is all.
  6. idiot restaurant owners by NikeHerc · · Score: 3, Insightful

    The noise problem noted is made worse by idiot restaurant owners. One local idiot had two tvs and a radio station, all of which were loud, going at the same time. She refused to turn them down. I paid the bill, left, never went back.

    Not much later she went out of business. Gee, I wonder why.

    --
    Circle the wagons and fire inward. Entropy increases without bounds.
    1. Re:idiot restaurant owners by NikeHerc · · Score: 3, Funny

      What? You just explained that earlier. Memento syndrome?

      Look up the word facetious in a dictionary. That's the big book that tells what all the big words mean.

      --
      Circle the wagons and fire inward. Entropy increases without bounds.
    2. Re:idiot restaurant owners by clampolo · · Score: 4, Funny

      Did you ever find out why the restaurant went out of business?

    3. Re:idiot restaurant owners by DethLok · · Score: 2

      Perhaps you shouldn't be having intercourse at a restaurant?

  7. This is probably one reason why so many people by mark_reh · · Score: 4, Interesting

    are now ordering their food delivered. I find going to most restaurants about as pleasant as going to a shopping mall. Ugh!

    Coffee shops are usually pretty quiet, if only because they are smaller and fewer people fit into them.

  8. Not just the acoustics of the room by WoodstockJeff · · Score: 4, Interesting

    People want to have what they say heard. As the background noise goes up, they talk louder. That brings the background noise level up for others, so they talk louder,

    For years, our company held an employee Christmas party at a steak house. The last two years, though, we employees said forget it... the noise level was too high to socialize, even though we all loved the food.

    1. Re:Not just the acoustics of the room by drinkypoo · · Score: 2, Insightful

      People want to have what they say heard. As the background noise goes up, they talk louder. That brings the background noise level up for others, so they talk louder,

      Yes, this has really nothing whatsoever to do with the materials used and everything to do with loud fuckfaces. I am constantly stunned at how loud people are in restaurants. This country is jam-packed with narcissists and the world would be better off if it tipped over and everyone fell into the ocean.

      --
      "You're right," Fisheye says. "I should have set it on 'whip' or 'chop.'"
  9. Treatments by JBMcB · · Score: 4, Interesting

    Sound absorbing treatments are usually, at the very least, flame retardant, as they are designed for use in commercial applications and have to follow fire codes for building materials. You can clean them with an upholstery attachment on a vacuum cleaner.

    Our favorite breakfast place has pictures hanging on the walls and sound absorbing panels on the ceiling to control noise. It's also broken up into multiple rooms with upholstered chairs and booths. Even when it's packed, which it often is, you can have a conversation with everyone at your table without raising your voice.

    The new hipster brunch place that opened up on the other side of town is a giant concrete, wood, glass and steel box. when someone sneezes on the other size of the restaurant it reverberates through the space like a thunderclap.

    --
    My Other Computer Is A Data General Nova III.
  10. Re:Acoustic baffling can be made to look modern, t by Kokuyo · · Score: 2

    Yes and one could go on about how most people don't know shit from quality these days.... one may be right even but what gets me is that in this time where about every niche idea seems to prosper, pure quality (without the added and often fake sense of luxury) seems hard to find.

    Perhaps I'm just googling wrong.

  11. On the other hand... by eford49 · · Score: 2

    Continuous loud noise makes people uncomfortable so they won't linger after finishing their meal which results in faster turnover and more customers seated.

  12. It's not the restaurants, it's the people. by Virtucon · · Score: 4, Insightful

    Sorry, while the acoustics of a lot of restaurants leave much to be desired it's really the self-absorbed patrons and staff. You see we like to think we're all in our own world while eating out but the thing is your conversation levels tend to be a bit loud. People when they're going out and eating with others tend to be a little more boisterous anyway, hey they're having a good time right? Because your conversation is above a normal tone, the folks text to you can't hear their conversation. To compensate, they retaliate subconsciously and talk louder too. It especially gets bad with large groups with more than 4 people or with families / groups with kids under the age of 7 are seated nearby. Restaurants/bars et. al. could do us a favor by putting up some noise dampening material but that still won't fix the loud obnoxious clods two tables over who are in their own little world.

    --
    Harrison's Postulate - "For every action there is an equal and opposite criticism"
    1. Re:It's not the restaurants, it's the people. by srmalloy · · Score: 2

      And it's the layout that's part of the problem -- with booths and other divided seating, it's a lot easier to set up baffles that diffuse and contain sound, providing more acoustic isolation between seating clusters. If all you have are arrays of tables, there's no easy way to acoustically divide them, so you get the full effect of the sound from all the tables around you. But booths take up more space and are inherently less flexible -- you can't push two or three booths together for a larger party, so you're losing out on flexibility -- and therefore on profits -- so restaurant operators prefer open seating areas full of tables that can be rearranged to suit the needs of the moment. And, as the article describes, the rise in 'industrial' décor means that sound will carry from one end of the space to the other with little to break it up.

    2. Re:It's not the restaurants, it's the people. by iggymanz · · Score: 2

      nope, it's purely design.

      we have some nice quiet 50+ year old restaurants around here. all the surfaces absorb sound

    3. Re:It's not the restaurants, it's the people. by PPH · · Score: 2

      Nope. It's the design. We want you to sit down, eat your damned food and get out. So we can turn that table over a few more times per night. The hell with you people who just sit there and engage in long conversations.

      --
      Have gnu, will travel.
  13. Re:Acoustic baffling can be made to look modern, t by pz · · Score: 4, Insightful

    You can buy a variety of acoustic baffling and other sound treatment that looks sleek and modern. In the end, it's just the restaurant being cheap ...

    Cheap and ignorant of the problem. I have, personally, attempted to quiet the equivalent of a loud bar: a conference poster session in absolute worst-case acoustic conditions of hard surfaces and an arched ceiling that concentrated noise. The noise absorbing panels cost a total of $3000, delivered at about $100 per panel, two dozen of them, plus shipping. They took the punishingly-loud situation down through very loud, to merely loud --- with 100 people all talking together in a confined space, you can't do much better than that. The panels are sleek, would look good in any modern decor, and, mounted on the ceiling, are entirely unobtrusive.

    So we aren't talking a ton of money, which means the restaurant and bar owners are indeed, being either ignorant, naive, cheap, or some combination of those three.

    --

    Put my fist through my alarm clock with its ding-dong death inside my ear. - The Blackjacks.
  14. Restaurants or places to eat by bobstreo · · Score: 3, Interesting

    If I go to a sports bar, I expect certain levels of noise from the patrons and screens (although most of the screens have closed captioning turned on)

    If I go out for dinner, I'd like to be able to hold a conversation with the people at my table, and not hear people 10 tables away. Older, more expensive places usually are much quieter.

    One of the places I used to like was quiet to medium loud, but they completely overhauled and expanded the place.

    Next time I went in, you couldn't hear the person talking next to you. The new decor included a huge glass cupola which acted like a sound magnifier. It was so loud, I was wondering if there were some sound canceling technology that they could install.

  15. Keeps people from overhearing your convos too. by Anonymous Coward · · Score: 2, Interesting

    Which people often forget was a major source of gossip in the restaurants of old.

    This is really correlation not causation though. The major reasons for the changes mentioned are simple:
    ADA
    Fire Safety
    Sanitation/Inspections.

    ADA requires larger spaces to accomodate wheelchairs. Gone are the old timey tight spaces where once a heavyset American would have a hard time squeezing by.

    Fire Safety has lead to all possible flammable objects being removed or reduced.

    Sanitation has lead to stainless-only tableware, a hard plastic easy-wipe surface, and no tablecloth except in extremely upscale restaurants (and in most of the quality ones those have to be changed after any spills or ideally after the customers leave before the next customers are seated, leading to a few minutes worth of bussing and resetting per table, instead of a simple wipedown and new place settings (which most waiters I have seen can have done in around 30 seconds.

  16. More to this that you may think by kevmeister · · Score: 3, Interesting

    Several years ago, probably over a decade ago, slashdot published an article (that I failed to find) on restaurant noise. Yes, people were complaining about noisy restaurants back then.

    To summarize, a restaurant with dining on two floors set up one with hard surfaces, bare brick walls an an exposed ceiling. It was loud! The other was traditional high-end room with wood tables, drapes an other soft sound absorbent surfaces. It was very quiet. Both were serving the same "New American" menu from the same kitchen.

    After 6 months the "quiet" floor was closed and refitted to match the noisy floor because the loud floor was booked solid while the quiet floor always had available tables. The hypothesis was that noisy restaurants were perceived as "exciting" while quiet ones were "boring".

    The bottom line was that, no matter how much people complain about noise, they prefer that to quiet dining. Loud dining rooms are often very much by design, not acoustic incompetence.

    --
    Kevin Oberman, Network Engineer, Retired