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iPhone Owners Irate After iOS Update Bricks Cellular Data (tomsguide.com)

According to several reports, iPhone users around the world who have upgraded to the latest version of iOS are finding that it cuts off mobile data services. From a report: One Twitter user @kevbruh says that "Apple update 12.1.1, I had no cellular data. I tried inserting my SIM card again, hard resetting my device, and tried resetting the network settings. Nothing happened and the problem persists." In addition to North America, similar issues are being reported in South America, Europe and Asia. Other iPhone owners are reporting that they can't make or receive calls and others are saying that they can't text or receive texts. [...] Many more iPhone users have come forward on Twitter claiming that they are having connectivity issues related to iOS 12.1.2. Apple is advising some to try to update their carrier settings using this guide.

60 of 154 comments (clear)

  1. Thimk Different by PopeRatzo · · Score: 5, Informative

    Merry Xmas from all of us at Apple.

    --
    You are welcome on my lawn.
    1. Re:Thimk Different by JustAnotherOldGuy · · Score: 4, Insightful

      "It Just Works"

      (unless it doesn't and then it's just like every other shitty, craptastically-overpriced gadget.)

      --
      Just cruising through this digital world at 33 1/3 rpm...
    2. Re:Thimk Different by I75BJC · · Score: 1

      I had NO problems with my iPhone 6 Plus with iOS 12.1.1 or 12.1.2. Not to say all the iOS updates have been without problems but no loss of anything when my carrier's network was available.

    3. Re:Thimk Different by msauve · · Score: 2, Insightful

      "I had NO problems with my iPhone 6 Plus with iOS 12.1.1 or 12.1.2."

      Apparently, that makes you special.

      --
      "National Security is the chief cause of national insecurity." - Celine's First Law
    4. Re: Thimk Different by Carewolf · · Score: 1

      Sounds like classic Slashdot to me

  2. "Bricks cellular data"?!?! WTF?!?! by Anonymous Coward · · Score: 5, Informative

    Oh, you mean "breaks".

    JHMFC.

    1. Re: "Bricks cellular data"?!?! WTF?!?! by Carewolf · · Score: 1

      The cellular data feature is bricked because resetting doesn't work. That is what bricked means. That the device or feature is not just broken but completely non-functional and not user repairable.

  3. Oh Apple by bobstreo · · Score: 5, Insightful

    your update quality control seems to be approaching Microsoft levels.

    If Jobs was still around, there would be no Christmas for any employees until this was fixed, and there would probably be some people thrown out of windows as part of their separation package.

    1. Re:Oh Apple by Anonymous Coward · · Score: 1

      there would probably be some people thrown out of iOS as part of their separation package.

      FTFY.

    2. Re: Oh Apple by illiac_1962 · · Score: 1

      It just works! No, wait, you are holding wrong. Stupid users.

    3. Re:Oh Apple by antdude · · Score: 1

      Apple should hire me since I am very stubborn, picky, etc. like with QA. Companies don't care and want to hire about QA too. :(

      --
      Ant(Dude) @ Quality Foraged Links (AQFL.net) & The Ant Farm (antfarm.ma.cx / antfarm.home.dhs.org).
    4. Re:Oh Apple by CanadianMacFan · · Score: 1

      The summary mentions users having problems on two different updates. So one of them didn't happen at Christmas and was fixed with the release of the next update.

    5. Re: Oh Apple by Anonymous Coward · · Score: 1

      Whatever. Both Ballmer and Jobs maintained something resembling a standard of quality, as opposed to the nitwits running their respective companies today.

    6. Re: Oh Apple by e3m4n · · Score: 1

      have you seen his house lately? Neither has he... all that money and power, still dead and I bet his family barely knew him. Maybe he was happy, but I doubt it bought him much happiness.

    7. Re:Oh Apple by MachineShedFred · · Score: 1

      Jobs was far from the master of design and QA management that people keep trying to make him out to be these days. Yes, he was better than most and got more from his organization than many others, but he still had his travesties of customer support and design decisions:

      "You're holding it wrong"
      Denying the cracks in the G4 cube case forever as lines left over from the injection mold process, when they would show up after the product was being used
      Releasing Final Cut Pro X when it couldn't even talk to Final Cut Server, causing all your pro shops that fully bought in to your solution to be screwed
      Etc.

      --
      Slashdot still doesnâ(TM)t support Unicode after it was added to the HTML standard in 1997.
    8. Re:Oh Apple by MachineShedFred · · Score: 1

      Your post would suggest that there was not any room made available, and the hate is very much still there.

      --
      Slashdot still doesnâ(TM)t support Unicode after it was added to the HTML standard in 1997.
  4. First it was the headphone jack... by raftpeople · · Score: 5, Funny

    now they removed "cellular data"

    1. Re:First it was the headphone jack... by Nkwe · · Score: 5, Funny

      now they removed "cellular data"

      Sounds pretty courageous to me.

  5. Tim Cook MUST STEP DOWN !!!! by Anonymous Coward · · Score: 4, Insightful

    Cook's "leadership" has resulted in Apple being the source of increasingly mediocre products and software. The quality of this stuff is so bad that smart people are looking for alternatives in a very earnest manner, and I am in that group myself.

    Seriously, how long are stockholders and the Apple Board going to allow this to go on ?

    Apple is heading toward the abyss which is MUCH harder to get out of than it is to sink into. That abyss will taint the company so badly that the company will be lucky to survive, despite its vast cash reserves, which were earned before the influence of the truly incompetent Tim Cook had its full effect.

    1. Re: Tim Cook MUST STEP DOWN !!!! by DougReed · · Score: 1

      Here here! And take Jony Ive with his simple elegance (who needs upgradability and ports?) with you!

    2. Re:Tim Cook MUST STEP DOWN !!!! by CaptainDork · · Score: 1

      Your conclusions are valid, but the cause you state is not.

      Problem: Steve Jobs is dead.

      --
      It little behooves the best of us to comment on the rest of us.
    3. Re:Tim Cook MUST STEP DOWN !!!! by LynnwoodRooster · · Score: 1

      Why? They're down 15% this year...

      --
      Browsing at +1 - no ACs, I ignore their posts. So refreshing!
    4. Re: Tim Cook MUST STEP DOWN !!!! by Aighearach · · Score: 1

      Ease back on the sauce, dude. You can't even tell if you're coming or going anymore, or if you took yourself with you.

    5. Re:Tim Cook MUST STEP DOWN !!!! by Waccoon · · Score: 1

      To be fair, phones have pretty much peaked. Everyone has reached the point where the only way they can appear to make improvements is just to just change things for the hell of it and break stuff (like in most other mature tech markets). If Jobs were around, he'd be investigating new markets.

      Just wait and see what happens with the Mac when they try switching to ARM. I'm sure that will be a lot of laughs.

    6. Re:Tim Cook MUST STEP DOWN !!!! by LynnwoodRooster · · Score: 1

      MSFT and AMZN are up for the year... GOOG is down half of what AAPL is for the year. It's really AAPL that has taken the big tech hit this year.

      --
      Browsing at +1 - no ACs, I ignore their posts. So refreshing!
    7. Re:Tim Cook MUST STEP DOWN !!!! by thegarbz · · Score: 1

      Seriously, how long are stockholders and the Apple Board going to allow this to go on ?

      Huh? They must be loving it. Look at Microsoft, can't release the October patch without deleting user files and suddenly their stocks shoot past Apple. Based on this if Apple released a patch that caused all devices to suddenly explode I expect shortly after their company value to be worth more than that of the VoC at peak. Share holders are just that stupid.

      And worst case they can just rename themselves Apple Blockchain Computers (nicely short for ABC and a direct competitor to Alphabet) and the stock junkies would go crazy for that kind of forward thinking.

  6. Not a problem by 110010001000 · · Score: 3, Funny

    We have AI now, so this kind of thing isn't possible because computers are intelligent. Must be user error.

  7. Look on the bright side... by christoofar · · Score: 1, Offtopic

    This is the best way to get rid of robocalls.

  8. I thought the point of making your own devices... by Anonymous Coward · · Score: 5, Interesting

    was so that you controlled what hardware went into them, so shit like this didn't happen?

    You know, one of my friends was recently complaining to me about their latest Apple experience. Apparently they'd bought one of the newer MacBook Pro units (which wasn't cheap- it was well over $3500 CAD) and the unit came with a yellow tinted display. Since the unit was going into graphics design, this was unacceptable and it got sent back and replaced with another.

    That unit suffered from some pretty bad backlight bleed, but the colors seemed OK. It too got sent back for a third laptop, which had a slightly blueish tint instead. Finally, the fourth laptop they got seemed to be pretty good- until the WLAN started dropping less than a week later and one of the shift keys started flaking out.

    They landed up outright returning the unit and buying a Lenovo instead- which, from what I heard, was perfect OOTB the first time and just worked.

    Anyways, what I found most interesting about this was that the display had observably different visual issues each time. Apparently the one with the backlight bleed also suffered from some slight display ghosting and the one with the blue tint had a problem with noticeable burn-in after less than 10 minutes showing the same thing on-screen... all of which suggests that Apple is using different panels for the same computer with the exact same model number.

    If this is true, it would also explain how some people are affected by iOS update issues while others aren't. Despite the same model of phones, the internal hardware is different (either due to supply issues or penny pinching). For such premium devices, you'd think this wouldn't be an issue. If a Apple can't guarantee the hardware you're getting and whether or not that device will continue to function properly in the future, then it he prices they're charging for this stuff are outright absurd- the only thing more absurd than that is that people apparently keep buying this stuff.

  9. Root cause by ReneR · · Score: 5, Informative

    is companies like Apple locking things down, to hinder third party repairs, users installing their own software, or even worse people porting Linux to their iDevices, and making sure nobody can make revenue out of the controlled wallet garden. So instead of amazing new features, they spend so much efforts on lock down and pseudo security, that they more often than not start to randomly break fragile things for normal users. On the MacBooks they even lock the iGPU away from Other OS, not to mention the T2 chip hiding the SSD, ... https://www.youtube.com/watch?...

    1. Re: Root cause by LynnwoodRooster · · Score: 1

      Huh? I can't find the massive ads on my Note 8... I guess I'm not looking hard enough?

      --
      Browsing at +1 - no ACs, I ignore their posts. So refreshing!
    2. Re: Root cause by Aighearach · · Score: 2

      ... "unlocked" ... loaded into the device that you can't remove.

      Unlocked doesn't do anything for you unless you're going to replace the OS.

      What else would it even mean?

  10. You're holding it wrong! by jjeffries · · Score: 1

    Best performance is attained by gripping it tightly betweenst your butt-cheeks, good fellow.

    1. Re:You're holding it wrong! by Aighearach · · Score: 2

      It improves the call quality, too, in most cases.

  11. Even if you didn't apply this update... by Mal-2 · · Score: 2

    This is a great excuse for not being on call today!

    --
    How is the Riemann zeta function like Trump rallies? Both have an endless number of trivial zeros.
  12. It's not just problems outside the US. by sehlat · · Score: 1

    Since the update, my cell data in the US has been arriving V E R Y S L O W L Y. Apps that normally respond in seconds are taking minutes to load even the basic screens. When my wife's driving and I'm handling navigation, this can become a problem, and not a small one, either.

    1. Re:It's not just problems outside the US. by Fly+Swatter · · Score: 1

      It's the holidays, most people are (not at work, therefore) using much more network bandwidth than normal. Your cell tower or even the server you are using could just be seeing a lot more traffic than normal, so things slow down. But as for this Apple issue, it's quite a funny debacle if you don't own an Apple product...

  13. If only... by Solandri · · Score: 2

    If only iPhone owners had a way to revert to an older version of iOS. But Apple in their infinite wisdom decided the extra security (and lower maintenance) of forcing everyone onto the same version was more important than having a safety net in case of a screwed up update. (I'd throw in a barb at Microsoft and Windows 10's automatic Updates here, but at least they still allow you to uninstall select updates that cause problems.)

    1. Re:If only... by StuartHankins · · Score: 1

      Huh? Did you even try to Google for that? Of course you can revert to an older version. You do need a computer. Phone store employees can help you also, they just want your phone to work so they can bill you for service.
      https://www.newsweek.com/remov...
      https://www.imore.com/how-to-d...

  14. Hey by AndyKron · · Score: 4, Funny

    Apple: It just works

  15. Re:"Bricks cellular data"?!?! WTF?!?! by nyet · · Score: 1

    Even worse, he'll never correct it.

  16. Rarely update by DigressivePoser · · Score: 1

    Despite the infuriating nag reminders, I rarely update my iphone for this reason. When the stuff I use doesn't work right, new functionality I want gets added, or there's a newsworthy security update will I go through with it. And it's not just Apple that has these issues. Nearly all manufacturers do. At least with the iphone, I can control when updates occur. Other devices update automatically no matter what my wishes are.

  17. Re:Why so many product updates over Christmas? by Fly+Swatter · · Score: 1

    The deadline was probably 'get this done before holiday vacation', and this is the result.

  18. Happy Holidays by StikyPad · · Score: 1

    The police are offering to help out for the holidays, so just go ahead and bring that totally not stolen iPhone that stopped working in to your friendly neighborhood police station and theyâ(TM)ll get right on it.

  19. Re:apple should be building in the usa where they by Harold+Halloway · · Score: 1

    Hi Donny,

    do you believe in Father Christmas?

  20. Re:"Bricks cellular data"?!?! WTF?!?! by Anonymous Coward · · Score: 5, Informative

    A large number of stupid people will not understand the connotation of "turns it into a brick," and think that "bricks" is just a trendy way of saying "breaks," and will use it like that all the time.

    And....it will become correct.

    I hate this about the English language. It is democratic. And the majority are idiots.

    My sense of irony inclines me to figure out how to incorporate into this post phrases like "this begs the question," "I could care less," "i should of," "for all intensive purposes," "the proof is in the pudding," etc...
    but I just can't make myself do it. Too many people will read it and not know it is wrong, and I will be reinforcing the problem.

  21. Re: Not bricked by illiac_1962 · · Score: 1

    Thier networking stack has always sucked. I'm surprised people can wifi on this shit. I forgot, thier users can't and that's why they have that feature that lets anyone within radio-shot of your wifi network "share" the damn wifi password. What the serious fuck?

  22. But why people still buy them ? by denisbergeron · · Score: 1

    The only reason to have a Apple Product is to show that you have enought cash to throw it out of the windows to buy an over-priced under powered with 2-3 years retarded features compared to alternative products!

    --
    Ceci n'est pas une Signature !
    1. Re:But why people still buy them ? by DontBeAMoran · · Score: 1
      --
      #DeleteFacebook
  23. Patent negotiation by reanjr · · Score: 1

    Looks like Apple found a software workaround for the Qualcomm patents.

    1. Re:Patent negotiation by bill_mcgonigle · · Score: 1

      :chortle:

      --
      My God, it's Full of Source!
      OUTSIDE_IP=$(dig +short my.ip @outsideip.net)
  24. Re:"Bricks cellular data"?!?! WTF?!?! by Anonymous Coward · · Score: 1

    Here here!

  25. Re:"Bricks cellular data"?!?! WTF?!?! by Aighearach · · Score: 1

    That's what "it just works" always meant; it just works, or it doesn't, there is nothing you can do to help.

    The phrase is more of a code about not being able to service it yourself than it is an actual claim about features or uptime.

  26. Re:I thought the point of making your own devices. by Aighearach · · Score: 1

    If you want a quality computer, and you're ready to pay for it, buy a business computer, not a computer whose marketing targets your sense of Virtue as an Art'ist.

  27. Growing tired of Slashdot by mkiefte · · Score: 1

    I have been reading /. for a very long time -- longer than I can remember. Over the last four years, the quality of the posts on this forum have become increasingly poor. It used to be that we would make fun of MS back when Bill Gates was depicted as a borg and we laughed like self-righteous fools. The target has turned to Apple and Google. Often the posts about Apple or Google are pretty thin such as this one. The article in question is from Tom's Guide who quotes Forbes (why not just take it from the Forbes article -- the Tom's Guide article adds zero). Forbes has been doing some pretty shady tech reporting lately and this is no exception. Exactly how broad a problem is this? I, myself, have never heard of it. A quick check of my own iPhone reveals that I'm running 12.1.2. Hmm.... No problems here. Let's check the other four iPhones in the house... nope. There is no news in this article. It's just a drive-by shooting and I'm starting to think that it isn't random. On another note, /. has provided me almost no news or entertainment in a couple of years. The reporting is terrible and completely lopsided. After years of enjoyment, it now completely sucks.

  28. Re:"Bricks cellular data"?!?! WTF?!?! by e3m4n · · Score: 1

    remember several years ago when Websters added 'figurative' as part of a definition for 'literal' because too many people were misusing it?

  29. Cant MMS pictures anymore by trevc · · Score: 1

    I can't send pictures in text messages anymore. Spent an hour on the phone with AT&T Monday and they had me try everything they could think of. They told me to go to the AT&T store and get a new SIM. Looks like it's not just my phone after all.

  30. Re: Not bricked by Carewolf · · Score: 1

    Bricking a feature means the same as bricking a device. That it is completely non-functional and not user repairable or user revertable.

  31. Re:I thought the point of making your own devices. by zlives · · Score: 1

    but then what would i complain about?

  32. Re:Use a real phone instead. by tsa · · Score: 1

    Like what?

    --

    -- Cheers!