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  1. Re:I get 2 minutes of life from my battery on 10.2.4 Killing Battery Life · · Score: 1

    To carry your analogy a bit, I'm not asking the dealer to pull a steering wheel out of a car, or to open the box of a complete system and pull out the battery for me. But what if said Mitsu dealer has a stack of new steering wheels sitting there, and I need a replacement, and he says, "Good customer, pray ignore yon pile of steering wheels. They are earmarked for those customers wishing to buy a spare steering wheel for their conveyances. Please drive around with your broken steering wheel for a few days, ignoring that your car only turns right and not left, while we order another identical to those in that pile, for your needs". I think I'm going to be justifiably ticked off. In fact, if that's what Mitsu wants, then I see no reason to return to said dealer when time arrives for my next auto purchase.

    Not trying to sound harsh, but please don't appeal to my altruism. This is a business transaction, not a fund-raiser for starving chihuahuas in St. Croix. If Apple implement rules that keep inventory on the shelf, doing nothing, while your customers are incapacitated, then Apple deserves the relatively minor position they play in the personal computer marketplace. If they want to bend over backwards, as many retailers do with loaner batteries, etc., then they deserve return business

  2. Re:More lessons in the reasonable world on 10.2.4 Killing Battery Life · · Score: 2, Interesting

    Damn, I knew there was a reason I carried around that $PC. And I am totally polite to the staff of businesses that treat me well (like $PC_maker) and that take care of me (like $PC_maker), and Do The Right Thing(tm) (like $PC_maker). When a business treats me well, I mention it to my friends. And when a business treats me poorly, you can bet I'll mention that to my friends as well. When I had a battery replacement under warranty w/ $PC_maker, they overnighted a replacement to me, and after I received it I sent back the defective one. So as far as I can tell, the turn around for a mail-order company in the middle of Texas is doing better than the fuzzily referenced apple store in my local mall.

    "any retailer worth their salt wouldnt take a return..."

    I always check return policies before I purchase hardware. With the major retailers (BB & CompUSA), the open box, non defective return policy is two weeks minimum, 15% restocking fee. If I really need the battery, I'll consider that a ~$20 rental of the battery for those two weeks. Not bad. And if the retailer doesn't want to honor their published return policy, I'll have no hesitation to dispute the charges w/ my credit card company. I've never seen a retailer not honor their return policy, and I'd never buy from a hardware dealer that had no refund within two-weeks policy. Guess I won't be getting that Apple. BTW, if I'm not happy with my system or anything else I've bought from them, $PC_maker will take it back within 30 days, no questions asked, no restocking. I just have to pay shipping.

    I see no reason to ever be mean to sales or service people, or impolite. But if their store's policies are not satisfying me, I'm going to (politely) go somewhere else. And if that's how Apple chooses to treat their customers, I'm sure glad I'm not one of them. My God man, you're actually proud that they don't take returns? That is the worst attitude toward customers I've ever heard of.

  3. Re:More lessons in the reasonable world on 10.2.4 Killing Battery Life · · Score: 1

    Of course people want everything in two seconds flat. That's not being an inconsiderate prick, it's simple business reality. You, as a business person, can either:

    1) choose to try to satisfy said customer and have them come back next time they have $$ to spend

    or

    2) explain to the customer standing there holding $nonworking_component why they should give a flying pigs arsehole what your logistical problems are, and that they should be happy to walk back out with $nonworking_component, staring longingly at $working_component sitting on shelf that they can't have, because it's going to help your bottom line, and indirectly to feed starving children in third world countries and cure bad hair. Anyway, they'll have their replacement in a few days. Maybe a week or two, tops. And they should be happy to hold onto their nonfunctioning device for that time. Maybe it will make a nice (nonworking) conversation piece. Because it's helping your business to hold down it's bottom line, and they should care out of the goodness of their hearts.

    Right.

    No customer could care less what your problems are. I've yet to meet a person who says, "Boy, I sure hope I'm doing what I can to help this store to hold down their costs, and indirectly the prices I pay, even if it means some inconvenience to me." Customers simply, positively, don't care. Not even a little bit. And if you don't want to accept that and take care of your customers, there are plenty of other businesses who will. Not because they like these customers, or want to make them feel happy and warm and fuzzy. Simply because they know that no business that torques off their customers can survive. And that if they keep the customers happy, they stand at least a little chance of making it to the next quarter.

    I'm not suggesting that businesses should do whatever a customer wants in any situation. But sometimes, every now and then, you're going to have to eat a battery, just like every now and then a restaurant's going to have to trash a perfectly good steak just because some annoying guy (who's cholesterol is 450 and shouldn't be eating it anyway) feels it's a touch overdone. Because if they don't next time that annoying guy is going to go to Morton's rather than Ruth's Chris, and he's going to tell his friends what a horrible lump of charcoal you put in front of him. And that will translate into lost sales, and layoffs, and then an annoyed ex-employee puts a paper bag full of dog feces on your doorstep and lights it on fire, and none of us want that to happen.

    I have my own business to attend to. And my laptop has to travel with me. And it has to hold charge. And if it doesn't, I'm going to get a replacement. What am I going to do? I'll tell you what-- if you won't replace it off the shelf, I'm going to buy a new battery from you. And get my old one dealt with under warranty. And when I get my replacement battery, I'm going to return a now used battery, well within the thirty days or whatever your return policy is. Because I, as a customer, no more care about your problems than my customers care about mine. Do you think the people I work for care that my battery's not working? No, all they see is that I didn't fix the parts of my presentation that needed fixed on the flight, and I look unprofessional. And they're not going to hire me. So see, caring about your problem will create problems for me, and that's not something I'm going to do. I'm going to care about MY customer's problems, because that's where my money comes from. And since your money comes from people like me, I'd suggest that you care about our problems, and figure out how to deal with your own rather than appeal to our sympathy. 'Cause my friend, it just ain't there.

  4. Re:I get 2 minutes of life from my battery on 10.2.4 Killing Battery Life · · Score: 2, Insightful

    You forgot:

    'Doing it the "give me one off of the shelf, you stupid lackey" way gets you:'

    4. Your new battery, in hand, with which you can walk out of the store and be up and running

    While,
    "By using the in-place service system and channels, the customer gets:"

    4. A multi-day (or multi-week) wait for a part that they can see sitting on the shelf in plain view!

    This is called annoying customers who will go to another provider the next time they need a machine.

    Retailers need to choose how highly they value customer loyalty vs. the ease of using the aforementioned channels. If a retailer makes me wait days to replace a defective item when I know that they have it in stock "for the showroom", I can personally guarentee I would never, ever use that retailer again, and tell all my friends about the experience.

  5. Re:Imagine... on Terahertz Imagery Progresses · · Score: 2, Funny

    But can it image through hot grits?

  6. Re:iPod!!! on Company Christmas Gifts / Bonuses? · · Score: 5, Funny

    Maybe they should give out staplers?

    And if not, maybe matches?

  7. They say it for a reason on Motorcyclists To Get Wearable Airbags · · Score: 2

    Please check out Motorcycle Accident Cause Factors and Identification of Countermeasures, Volume 1: Technical Report by H.H. Hurt et al. (available from Drive Aware). Note that this isn't a study by a motorcycle group-- it's a state of california study.

    The relevant conclusion (among many) is that "In the multiple vehicle accidents, the driver of the other vehicle violated the motorcycle right-of-way and caused the accident in two-thirds of those accidents." It seems to me that the vast majority of car drivers are very much aware of the other cars and trucks on the road, and pay attention to them. They're not often paying attention to little buzzy things that haven't enough mass to seriously damage their car (unless the cyclist gets tossed through their windshield, which tends to get a bit messy.)

    As far as people sharing lanes in rush hour traffic, that's legal in california. Here's the link to the CHP FAQ:

    Q: Can motorcycle riders "split" lanes and ride between other vehicles?
    A:Lane splitting by motorcycles is permissible but must be done in a safe and prudent manner.

    Doing 80 on the freeway? Stupid in the same way that drivers in their Civics with 8 foot spoilers doing 90 are stupid. Often with the same result-- unfortunately it's usually an innocent person that gets killed in those wrecks. Check the Hurt study again-- 92% of motorcycle accidents involve riders that haven't been trained. The most important thing they teach you in rider courses is how to deal with the inattentive drivers around you. That's the single most important thing to learn to keep yourself from getting turned into a red smear.

  8. Re:bullshit on Cable Companies Despise PVRs · · Score: 2

    I totally agree with you-- but how does one go about not tolerating the interference of others? If your neighbors want to make your life difficult when you're living in a condo, they can. If a number of them agree, there's not a whole lot you can do about it. That's the downside to living in a condo.

    And as far as lowering property values, I think the idea is that having a dish hanging off of half the balconies on a building makes it ugly. Making a building ugly lowers curb appeal, which is about the most important thing when you're trying to sell a house (or condo unit). Prospective buyers notice asthetics immediately-- minor details in the homeowner's covenant restricting this or that probably won't even be noticed until someone is serious about buying a place.

  9. Re:bullshit on Cable Companies Despise PVRs · · Score: 2, Interesting

    People ought to bear in mind, tho-- it's generally a bad idea to piss off all your neighbors at once. I had a friend in Seattle who put up a dish against HOA wishes. Magically, dog turds started showing up on his doorstep.

    His second story balcony doorstep.

    He also acquired a lot more "accidental" door dings on his car. Of course, all of that's illegal-- what are you going to do, call the cops? Sue the HOA? I don't think I can ever live in a condo setting-- I just can't get along with that many people that well.

  10. Re:Get a clue on Pay to Play the U.S. Way · · Score: 1

    I thought we were saving first place for the X10 folks?

  11. Re:Hmm... on RC5-72 Clients Available on distributed.net · · Score: 3, Informative

    Like this ?

  12. Toaster OS? on Cellular and Computing Industries Finally Collide · · Score: 1

    No, many different OS's will run on AMD processors.

  13. Onto my home turf? on Searching for Life's Blueprints · · Score: 1

    Alrighty then, let's talk structural biology. We'll have some fun here. First, you're completely off on your scale. You indicated the size of strucutres being around 3x10^-12m, you're off by several orders of magnitude. Most individual proteins run 5-10nm across, that's 10^-9m. Hell, a carbon-carbon single bond is 100 times larger than the scale you quoted. Learn some basic chemistry before you make up numbers, m'kay?

    I can pretty well assure you that more than a small number of enzymes have had their structure determined. A quick check of the RCSB database indicates 19,225 sets of deposited coordinates. I've personally solved the strucutre of two enzymes, an enzyme inhibitor, and an integral membrane protein. It's a bit of work, but it's not as hard as you seem to think.

    Industry isn't about basic research, it's about coming up with results. That's why we do things like the high-throughput screening you're referencing with the random library of compounds. Sometimes random screening works, and sometimes directed design is used to make new compounds (such as VX-478 from vertex). Whatever works.

    Oh yeah, and if you don't want the structure to change much while you're collecting data, try freezing it to lN2 temps, it works much better. And if I had overall Rsyms of 30%, I'd fire myself. And what do you mean by "the radiation they put out when heated"? Haven't heard about a structure determination by calorimetry method before. Oh yeah, not all enzymes change structure to catalyze their reactions. Kinases and some things like GAPDH maybe, but there's no reason to think things like SOD move much if at all to do their chemistry.

    Anyway, let's have some evidence that even one of the four drugs I quoted you originally came out of an academic lab. Patent number, reference, anything? Didn't think so. Blind assertion's not really an effective discussion technique, I don't think you've proven me flat out wrong. Cheers!

  14. You have no idea what you're talking about on Searching for Life's Blueprints · · Score: 1

    You may "know" this from experience, but you would be dead wrong. BW and NCI examined 3TC in combination with AZT, but they DID NOT INVENT IT. As I mentioned in the earlier post, 3TC was INVENTED in industry, which is a direct contridiction of your earlier assertion that every anti-HIV drug has come out of academic research.

    I agree, RT inhibitors are not long-term treatments. So how about we talk about Amprenavir, a protease inhibitor that was discovered at a company, Vertex (US pt. #5,585,397). Also check out Nevirapine, Delavirdine and Efavirenz, two more anti-HIV drugs that were invented w/o any academic involvement. Most of these have used NIAID money for clinicals, but the chemicals were invented 100% in industry.

    I'm not trying to suggest that academic labs don't play a role in inventing new drugs, and that those are normally licensed out to companies (since no university in existance can afford to front the money for clinicals). But your blind assertions that most new drugs are coming out of academic labs is not just misleading, it's flat out wrong.

  15. Flat out wrong. on Searching for Life's Blueprints · · Score: 1

    ahem.

    Most of them come from unis, but not ALL of them. Lamivudine (3TC) was invented by IAF biochem in Canada.Patent #5,047,407.

    Which enzyme's analysis are you talking about? I would argue pretty strongly that successful analysis of one enzyme is hardly the most significant result out of biotech in the last year. There are a whole lot of fascinating areas being covered, things like the massive developments in RNAi understanding, that were off the map a few years ago. Research in Uni's is just as if not more competative than that in the industry community. As the old saying goes, the fights are so bad in academia because the stakes are so low.

  16. "Those who would give up essential liberty... on Registered Traveler ID Initiative · · Score: 1, Redundant

    to purchase a little temporary safety deserve neither liberty nor safety."

    'nuff said. Benny F. said it all.

  17. Re:Ants and electronics on Ants Invade iBook · · Score: 1

    Safer solution maybe? Put it in a big ziploc bag with a couple of chunks of dry ice-- it won't cool things down much, and is totally dry (no condensation). I'd love to see an ant survive a day without oxygen.

  18. Re:Mac OSX on Mac OS X 10.2.2 Update Available · · Score: 1

    No, I'd much rather dump the thinkanchor and go with a tibook, and have the budget for it. Open office is great, but the BD types love to embed seven trillion excel spreadsheets inside of powerpoint presentations and word documents that drive openoffice nuts. So I reboot into windows to do that stuff, and then back into linux for fitting. If I could do both without rebooting, it'd be wonderful. It sounds like it may be doable; time to re-investigate.

  19. Re:Mac OSX on Mac OS X 10.2.2 Update Available · · Score: 1

    Cool, but for the x-windows based app I have to have running, all three mouse buttons are used for selecting, manipulating, zooming in and out, and opening context menus. All of this is going on in a 3-d space in which you have to rotate/translate both items in view, and your viewpoint.

    With a two-button scrollpad under linux, I can chord buttons 1 and 2 to give me the third button, without the "3rd button" the app is all but useless. It's not a major big deal, since I'll prolly be using a three-button external for serious fitting sessions. Just wishing I could get the functionality for those occassional emergency fitting sessions in a meeting. The cost of the mouse is irrelevant, but there are times when I need the third button without having to drag a mouse out of my bag and plug it in. If I could get three buttons to replace the one mongo button on the TiBook, the extra cost would be totally worth it.

  20. Re:Mac OSX on Mac OS X 10.2.2 Update Available · · Score: 1

    Now, if there was just a ~$20 way to have multiple buttons on the trackpad on the ibook/TiBook. I understand shipping desktops (esp. low-end iMacs) with a one-buttoner, but having only one button on the trackpad keeps me in linux/thinkpad mode for the apps I need to use.

  21. Re:No, you can't get MTV a la cart, read it again. on Cable TV A La Carte? · · Score: 2, Informative

    Or maybe the AC submitter should have actually read the article before submitting, with a totally wrong title.

  22. Re:How long before... on ffmpeg: Free Software's WMA decoder · · Score: 2, Informative

    Hopefully they can pull it off, but all that Lindow's won so far is a denial of a preliminary injuntion against them; they've still got a ways to go (including appeals and whatnot). And if they lose or run out of $$$, MS gets the term Windows tied up with a ribbon.

  23. Re:How long before... on ffmpeg: Free Software's WMA decoder · · Score: 2, Informative
    Unfortunately, they do have a trademark on Windows . And a dozen other registrations of just "windows".

    The system sucks, but they do have the term "Windows" tied up trademark wise, and have actively defended that in court.

  24. pedantic on Water Computing · · Score: 1

    The oxygen has six of it's own. The hydrogens have none of their own. Four electrons are shared in covalent bonds.

    Still adds up to 10

  25. There are no frivilous judgements on San Diego Company Owns E-Commerce · · Score: 2

    Just frivilous lawsuits.

    If a judgement is entered against you, the plaintiff can file liens against your property, and ask the local sheriff's office to sieze your property (personal or otherwise) and sell it at auction. If you don't respond to the lawsuit, the judge will issue a summary judgement against you, and you won't be able to appeal, since you've got no grounds. You'd have to be a complete and total idiot to ignore a summons on a civil suit.