Somebody who creates series of animated GIFs and computer-aided artwork, and who also operated a blog for the last 14 years can be called anything BUT not tech-savvy. I am not "gloating" over his loss, however I think that: 1. It might not be a loss after all (the data is most likely still there somewhere) 2. It's too early to yell "google ate my homework" until Google definitely rules that the data is lost 3. Having one instance of your data only and not thinking about the possible consequences for 14 years is inexcusable.
Having money makes you no smarter in your hardware choice. That's why I said "IF-THEN". So... you have more money than brains, that's fine, doesn't make you special.
FYI I also earn enough to afford such a machine, fortunately I realize there's no point in buying that monstrosity for gaming.
It's just you. Now, seriously, this is happening indiscriminately all around the world, the problem becomes bigger when the person on the other end of the line behaves just like your fellow support countryman, but has atrocious accent, approximate understanding of English and a wildly different underlying culture.
It's more than that. It all comes from support management, which is usually comprised of people who don't have the skills to manage any other team in any other department. Imagine detritus slowly sinking towards the bottom of a large fish tank: that's what helpdesk management is. I'm seeing people over 50 who have not learned a damn thing in two decades of managing, and young managers who just got their wet paws on their first management job under support and get corrupted faster than you can blink. Anyone who's brighter than a sack of potatoes or more hard working than a sloth either leaves the position within less than a year. Same goes for analysts, the bright ones are quickly moving or being snatched away by other departments (and rightfully so) thus you end up with a bunch of people who plateaued as phone pickers.
Don't even get me started on metrics. Incompetent management heard some nice acronyms and want them too. KPI, SLA, MTTR, FCR, Backlog, with the occasional OLA thrown in by the brighter of the pack, all those are flung around like poo in "ops reviews" and "team meetings" which groan under the weight of doctored PPT slides and end up with zilch "action items". When they ask for this or that shiny metric, if you take them through the "5 whys", you're lucky if you go past the first. They have no fucking clue what they want, where their business is heading, how their own processes work.
A recent example of dystopian thinking is this decision: if the customer calls or contacts helpdesk through an incorrect channel or phone number, don't create a ticket for their issue, instead create a ticket in their name documenting it with the fact that you didn't create a ticket for this and that reason. I shit you not, this process exists.
I could write a damn novel about this, and it would have to be read as a tragedy.
Here's an interesting anecdotal evidence that confirms your point. My team has an opening for a Business Intelligence person. HR provided us with 4 candidates. Three of them were below our expectations and one was way above (both by target salary and skillset, not surprisingly). My manager went back to HR and asked for another batch of candidates, and HR "found" another candidate which was almost perfect but was "overlooked" in the first batch. HR lied by saying the candidate only applied during round two, which the candidate proved it wasn't so by showing the job application date.
Strictly note-taking, maybe. But Evernote offers way more than that.
Examples:
#1 I walk on a sidewalk and see a concert poster. I pull out my phone and snap a picture, save it in Evernote. Works for any ad I see in the physical world. #2 Recording my thoughts is a breeze in Evernote. I pull out my phone and start talking. Sure, you can do that in any number of voice recording applications, but Evernote helps me centralize that data.
At any rate, I don't synchronize between devices for Evernote. I only have it installed on my phone (had it on my PC but almost never used it so I uninstalled it). And with my phone being recharged every night, I'm never in danger of running out of battery, as a matter of fact the last time my phone battery was lower than 30% was over one year ago - because the fucking rented car could only charge at 500mAh and my phone would drain its battery (GPS on, screen on, 3G and wireless hotspot enabled) faster than the car charger would handle. Don't buy Alpha Romeo cars, kids.
Your RAID disks are smaller than your RAM?
I think he was scheming...
No idea what Fulan Gong is, but I know what Falun Gong is.
So it's okay for someone to take a dump in the middle of the driveway, because everyone else does it?
I hope someone would save Tartar sauce...
That driver is a perv, being hard all the time and shit. Does he drive stick?
Not reading TFA or even TFS makes you look stupid.
Somebody who creates series of animated GIFs and computer-aided artwork, and who also operated a blog for the last 14 years can be called anything BUT not tech-savvy.
I am not "gloating" over his loss, however I think that:
1. It might not be a loss after all (the data is most likely still there somewhere)
2. It's too early to yell "google ate my homework" until Google definitely rules that the data is lost
3. Having one instance of your data only and not thinking about the possible consequences for 14 years is inexcusable.
Oh, i pity them, all right. Just not regret them.
I Am Not A Lawyer But I Play One On The Internet
Acronym being "I ANAL BIPOOTI" - sounds like a Thai massage place.
Yeah, whatever, everybody use their rig more than just for gaming.
Have it your way, your e-peen is enormous, good for you.
How do you think he got the position?
"Let me take off my necklace..."
"NOoOoOoOoO!"
Having money makes you no smarter in your hardware choice.
That's why I said "IF-THEN".
So... you have more money than brains, that's fine, doesn't make you special.
FYI I also earn enough to afford such a machine, fortunately I realize there's no point in buying that monstrosity for gaming.
If you really bought that, then you have more money than brains. but hey, it's your money.
Ruby the Red-Nosed Boss?
Phone, 3G.
It's just you.
Now, seriously, this is happening indiscriminately all around the world, the problem becomes bigger when the person on the other end of the line behaves just like your fellow support countryman, but has atrocious accent, approximate understanding of English and a wildly different underlying culture.
Disclaimer: I'm not an American.
It's more than that.
It all comes from support management, which is usually comprised of people who don't have the skills to manage any other team in any other department. Imagine detritus slowly sinking towards the bottom of a large fish tank: that's what helpdesk management is.
I'm seeing people over 50 who have not learned a damn thing in two decades of managing, and young managers who just got their wet paws on their first management job under support and get corrupted faster than you can blink.
Anyone who's brighter than a sack of potatoes or more hard working than a sloth either leaves the position within less than a year. Same goes for analysts, the bright ones are quickly moving or being snatched away by other departments (and rightfully so) thus you end up with a bunch of people who plateaued as phone pickers.
Don't even get me started on metrics. Incompetent management heard some nice acronyms and want them too. KPI, SLA, MTTR, FCR, Backlog, with the occasional OLA thrown in by the brighter of the pack, all those are flung around like poo in "ops reviews" and "team meetings" which groan under the weight of doctored PPT slides and end up with zilch "action items". When they ask for this or that shiny metric, if you take them through the "5 whys", you're lucky if you go past the first. They have no fucking clue what they want, where their business is heading, how their own processes work.
A recent example of dystopian thinking is this decision: if the customer calls or contacts helpdesk through an incorrect channel or phone number, don't create a ticket for their issue, instead create a ticket in their name documenting it with the fact that you didn't create a ticket for this and that reason. I shit you not, this process exists.
I could write a damn novel about this, and it would have to be read as a tragedy.
Are you sure?
I'm seeing plenty mostly-mechanical cars doing just fine, at least they are much less of a hassle from a maintenance perspective.
...HR wouldn't let us :)
Ignore the smiley, I am serious.
Here's an interesting anecdotal evidence that confirms your point.
My team has an opening for a Business Intelligence person. HR provided us with 4 candidates. Three of them were below our expectations and one was way above (both by target salary and skillset, not surprisingly). My manager went back to HR and asked for another batch of candidates, and HR "found" another candidate which was almost perfect but was "overlooked" in the first batch. HR lied by saying the candidate only applied during round two, which the candidate proved it wasn't so by showing the job application date.
Strictly note-taking, maybe.
But Evernote offers way more than that.
Examples:
#1 I walk on a sidewalk and see a concert poster. I pull out my phone and snap a picture, save it in Evernote. Works for any ad I see in the physical world.
#2 Recording my thoughts is a breeze in Evernote. I pull out my phone and start talking. Sure, you can do that in any number of voice recording applications, but Evernote helps me centralize that data.
At any rate, I don't synchronize between devices for Evernote. I only have it installed on my phone (had it on my PC but almost never used it so I uninstalled it). And with my phone being recharged every night, I'm never in danger of running out of battery, as a matter of fact the last time my phone battery was lower than 30% was over one year ago - because the fucking rented car could only charge at 500mAh and my phone would drain its battery (GPS on, screen on, 3G and wireless hotspot enabled) faster than the car charger would handle. Don't buy Alpha Romeo cars, kids.
It was a reference to "Snatch".
Thank you, it didn't hurt to ask :)