At any rate, he wasn't so pissed off at Picard, as he needed Picard to live. If I had to kill someone else to live (granted some terms and conditions apply), I'd sure as hell try...
The job of a salesman is to sell the product. Nothing else
Correct. And if a salesman isn't nice to me, or is rude to me, I'll go somewhere else. Go to a car dealership where commission is a very real thing. You could probably spit on someone and they will thank you if it will help them sell the car.
I'm not someone who expects perfect service or anything, but if you are rude to me, then you won't get my business. Companies survive off of consumers money...if you don't relate to the consumer, you won't be in business long.
And like I said before, people are stupid on the whole. It doesn't make it right, but the correct way to respond to a rude customer is to politly say "sir, I understand your concern and you have the right to be upset, but you need to calm down, or I cannot help you." Just be polite, it goes a long way...
On a total side note to custome quote: "I bought this VCR here, but when I opened the (sealed) box it was (5 years old, wrong model) broken so I want my money back."
This has happened to me before. I purchased a Motherboard and when I opened the sealed box, the board was 1.5 years old. It was one of the first boards made of that model. Meanwhile, numerous udpates had been made to the board (they were on version 2 now) to include support for the new Intel CPU's. Long story short, the MB I bought wasn't compatible with the CPU because the version was old eventhough all documentation I could find about the MB model said it would support it.
Thankfully, NewEgg has an awesome return policy / customer service staff and it was simple to get a new MB.
Here is your solution: If you don't like dealing with crappy bitchy cusomers, then don't go into sales or customer service.
I don't care what you say, but the job of a salesman or a customer service rep is to be nice, helpful, and understanding. That is how it goes in retail.
Yes, you were get stupid people. Yes, you will get people who are pissed off and will take it out on you. Yes, you will get people who are snotty and will talk down to you, but at the end of the day, your job is to assist the customer. When you don't do this (as you noted above) then things get worse.
NOTE: when I say "you", I don't mean you personally, but to those in that paticular profession.
It is stupid, but it all comes down to quarterly profits. If they are late shipping something, that means that it will miss part of the revenue it was expected to generate for whatever quarter it was suppose to come out.
That means that ther is a higher chance that earnings will not be as good as expected. Investors don't like this sort of thing.
I know! That is my biggest pet peeve when it comes to these movie statisitcs. It is always in dollars and that is crap. I'd like to see # of tickets sold vs. how many screens the movie is on.
Just yesterday I saw a statistic saying that Fahrenheit 9/11 made more money it's opening weekend than Star Wars: Return of the Jedi (as well as some other movies, but that one sticks out) even though it was on less screens. Of course it made more money. Ticket prices are about tripple than what they were back then!!
It is a litte more complicated than that, but you do raise an interesting point.
Contracts of this nature are generally complex at best and for all we know Stan Lee might be trying to get more royalties than agreed upon due to a contract loophole. I really don't know the whole story, but this is the first thought that came to mind.
The media likes to take the side opposite of corperations, so it might be a little skewed. I'm not disagreeing, but providing an alternate interpretation.
And millions of people paying $70.00 for a 2 hour concert ticket, a $5.00 pepsi, or $15.00 movie ticket is not also robbery?
Blame ticketmaster for those 70 dollar tickets...don't blame the band or singer or production crew.
Blame the movie theater for the 5 dollar pepsi, that has nothing to do with the actual film.
Blame inflation for the movie ticket prices...
I see what you are trying to say, and it is not valid. You justify stealing a *luxury* item because it costs a lot? We're not talking bread or some other *needed* product here, we're talking about a movie or a CD or a concert.
If you don't want to pay that much, then wait for the video or don't buy food at the theater. It doesn't excuse the theft.
On a side note, it costs millions and millions of dollars to make movies like this (unlike CD albums). I'm not sure the price tag on Spider-man 2 is, but I'm sure it was over 100 million. Granted it will make a few hundred million in profit, but it is not like they are stealing candy from babies here.
Most movies barely make any money at all. There are so many studios that they need to turn out a whole crop of movies and hope that one or two of them are blockbusters. For every spider-man 2 that a production company makes, there are 5 movies like Gigli and Waterworld and Battlefield Earth and The Postman and The Cable Guy, etc...
Therefore, in 2011 or whenever when the taxes go back to what is normal, the tax relief ends. No where is there a tax cut. I hate it when republicans throw that word around. They think it is candy or something. If they wanted to give a tax cut, then give a tax cut. Propose a bill that permanently reduces taxes.
Anyway... I'm not thinking of the 300 dollar rebate that was actually an 'advance'. I wasn't eligible for that due to circumstances beyond my control. I don't care about that. What I'm talking about is the tax relief from income tax.
Now then, on to your point about the poor geting the most relief. That is true if you spin it that way. The way I see it is sure they got 33% of their taxes back (which is a large number), but we're talking about people making less than 20K here (It might be a little more / less, I don't know the actual numbers). Now then the rich got a much smaller % relief...yet since they make so much more, that equates to more money... Go figure.
Go read Al Frankin's book, he goes into more detail than you could ever dream about. I'm sure you won't because 'he's biased' and you won't believe a thing he says, but that's ok.
I'm not sure what your definition of significant amount of money is (I fall in the middle somewhere), but the only reason why I got a 'good amount back' was because I had a few huge tax writoffs...stocks that did poor, school, etc... Without those extra write offs I wouldn't have gotten much at all.
This is totally off topic, but I'll respond anyway.
The "Bush tax-cuts" are not tax cuts. What he gave was a 'tax relief'. That is to say, the money you got back was due to a temperary thing. A true tax cut has not been given to US citizens in a looooong time.
On a even more off topic note... those tax reliefs sucked my butt. I got jack squat back from the govt. Why? Cuz I make a little too much, yet at the same time, not enough to benefit from this. Go figured.
What needs to be done is close the tax loopholes that let corperations like MS, GE, SUN, etc... get away with paying little or no tax.
Bah...now I've gone and made myself hate Bush a little more...
Ya know, I used to hate it when people would bitch about subimitting a story and getting rejected...then a few hours later it gets posted from someone else.
Well, now I understand. I submitted this story earlier this morning. WTF? To everyone else who has been hosed on and rejected... I now feel your pain.
That site totally turned me off. I hate it when web sites mess with the size of my browser. I like it a certain size (which my home page will set when I open my browser just in case...) so when sites annoy me like that, 9 out of 10 times, the window gets closed. It reminds me of the days before pop-up blockers where pr0n sites would pop up full screen everywhere.
Wasn't there (I suppose there still is) a Marvel character called Juggeernaut where this was his mutation?
Something like that.
Will this guy be allowed to compete in the Olympics when he grows up?
If the kid lives that long, I can't see why not. The problem is all his muscles will continue to grow, including his heart. Animals produce this protien for a reason...
Are we going to accept this guy or make him an outcast like the X-Men series predicts?
Probalby accept. He'll get his 15 min of fame every now and then, but that'll be it.
I know the RIAA doesn't *actually* charge anything for the CD, the record companies do. But then again the record companies formed the RIAA, and set precident. So in a way we have a large oligopoly dictating what price to sell the CD at (as well as other things).
Granted you can find the CD for less (ebay, online sites, etc...) but then you've got shipping and handling and all that other crap that adds up anyway.
This is one of the reasons I havn't bought a new CD since my freshman year in college 7 years ago (my god has it been that long?). The way I see it, the record lables can either adjust their business model to get with the times (which they are doing, ever so slowly) or continue on pissing off their customer base until it no longer exists.
I support the artists, not the conglomorites that screw them. I was watching a behind the music about a group (I forget which one now. They were pretty popular in the 90's). Anyway, their album(s) went like double platnium and they were lucky to see 50K each from their label. Why? The record company took 90% of the money from the CD sales, AND they charged the group for studio time / marketing.
Long story short, the band had to file for bankrupcy, which somehow voided their contract. They signed a new deal with a different label (I believe it was independent) to get what they deserved. Then what happens? The original record company sues them for half a dozen things.
Blech. Just thinking of the RIAA makes me want to take a shower. And people here thing M$ is bad...
Slashdot Mirror
This is one of the reasons that you sit in the corner all by yourself at family gatherings.
Wow...what a trip. I want what you're smokin' cuz that is a hell-of-a hallucination.
Nemisis rocked.
At any rate, he wasn't so pissed off at Picard, as he needed Picard to live. If I had to kill someone else to live (granted some terms and conditions apply), I'd sure as hell try...
The job of a salesman is to sell the product. Nothing else
Correct. And if a salesman isn't nice to me, or is rude to me, I'll go somewhere else. Go to a car dealership where commission is a very real thing. You could probably spit on someone and they will thank you if it will help them sell the car.
I'm not someone who expects perfect service or anything, but if you are rude to me, then you won't get my business. Companies survive off of consumers money...if you don't relate to the consumer, you won't be in business long.
And like I said before, people are stupid on the whole. It doesn't make it right, but the correct way to respond to a rude customer is to politly say "sir, I understand your concern and you have the right to be upset, but you need to calm down, or I cannot help you." Just be polite, it goes a long way...
On a total side note to custome quote:
"I bought this VCR here, but when I opened the (sealed) box it was (5 years old, wrong model) broken so I want my money back."
This has happened to me before. I purchased a Motherboard and when I opened the sealed box, the board was 1.5 years old. It was one of the first boards made of that model. Meanwhile, numerous udpates had been made to the board (they were on version 2 now) to include support for the new Intel CPU's. Long story short, the MB I bought wasn't compatible with the CPU because the version was old eventhough all documentation I could find about the MB model said it would support it.
Thankfully, NewEgg has an awesome return policy / customer service staff and it was simple to get a new MB.
Best buy can learn a lot from New Egg.
Here is your solution: If you don't like dealing with crappy bitchy cusomers, then don't go into sales or customer service.
I don't care what you say, but the job of a salesman or a customer service rep is to be nice, helpful, and understanding. That is how it goes in retail.
Yes, you were get stupid people. Yes, you will get people who are pissed off and will take it out on you. Yes, you will get people who are snotty and will talk down to you, but at the end of the day, your job is to assist the customer. When you don't do this (as you noted above) then things get worse.
NOTE: when I say "you", I don't mean you personally, but to those in that paticular profession.
Santa banged the Tooth Fairy? Man Mrs. Claus is gonna be pissed!
Wait...does this make Linux a bastard?
It is stupid, but it all comes down to quarterly profits. If they are late shipping something, that means that it will miss part of the revenue it was expected to generate for whatever quarter it was suppose to come out.
That means that ther is a higher chance that earnings will not be as good as expected. Investors don't like this sort of thing.
I know! That is my biggest pet peeve when it comes to these movie statisitcs. It is always in dollars and that is crap. I'd like to see # of tickets sold vs. how many screens the movie is on.
Just yesterday I saw a statistic saying that Fahrenheit 9/11 made more money it's opening weekend than Star Wars: Return of the Jedi (as well as some other movies, but that one sticks out) even though it was on less screens. Of course it made more money. Ticket prices are about tripple than what they were back then!!
Wow, then I bet I can sue my employer for having video cameras in the parking lot...on property they own...ensuring nothing is stolen or defaced...
I'm sure there are laws, but they are in favor of the movie theater in this case.
It is a litte more complicated than that, but you do raise an interesting point.
Contracts of this nature are generally complex at best and for all we know Stan Lee might be trying to get more royalties than agreed upon due to a contract loophole. I really don't know the whole story, but this is the first thought that came to mind.
The media likes to take the side opposite of corperations, so it might be a little skewed. I'm not disagreeing, but providing an alternate interpretation.
And millions of people paying $70.00 for a 2 hour concert ticket, a $5.00 pepsi, or $15.00 movie ticket is not also robbery?
Blame ticketmaster for those 70 dollar tickets...don't blame the band or singer or production crew.
Blame the movie theater for the 5 dollar pepsi, that has nothing to do with the actual film.
Blame inflation for the movie ticket prices...
I see what you are trying to say, and it is not valid. You justify stealing a *luxury* item because it costs a lot? We're not talking bread or some other *needed* product here, we're talking about a movie or a CD or a concert.
If you don't want to pay that much, then wait for the video or don't buy food at the theater. It doesn't excuse the theft.
On a side note, it costs millions and millions of dollars to make movies like this (unlike CD albums). I'm not sure the price tag on Spider-man 2 is, but I'm sure it was over 100 million. Granted it will make a few hundred million in profit, but it is not like they are stealing candy from babies here.
Most movies barely make any money at all. There are so many studios that they need to turn out a whole crop of movies and hope that one or two of them are blockbusters. For every spider-man 2 that a production company makes, there are 5 movies like Gigli and Waterworld and Battlefield Earth and The Postman and The Cable Guy, etc...
Well I doubt any cell phone has enough memory to record the whole movie.
As for the wireless cam, I would say that, that is the same as a video camera.
Your terminology just isn't correct.
A tax cut is a perminant reduction of tax.
A tax hike is a perminant increase of tax.
A tax relief is a temperary reduction of tax.
Therefore, in 2011 or whenever when the taxes go back to what is normal, the tax relief ends. No where is there a tax cut. I hate it when republicans throw that word around. They think it is candy or something. If they wanted to give a tax cut, then give a tax cut. Propose a bill that permanently reduces taxes.
Anyway... I'm not thinking of the 300 dollar rebate that was actually an 'advance'. I wasn't eligible for that due to circumstances beyond my control. I don't care about that. What I'm talking about is the tax relief from income tax.
Now then, on to your point about the poor geting the most relief. That is true if you spin it that way. The way I see it is sure they got 33% of their taxes back (which is a large number), but we're talking about people making less than 20K here (It might be a little more / less, I don't know the actual numbers). Now then the rich got a much smaller % relief...yet since they make so much more, that equates to more money... Go figure.
Go read Al Frankin's book, he goes into more detail than you could ever dream about. I'm sure you won't because 'he's biased' and you won't believe a thing he says, but that's ok.
I'm not sure what your definition of significant amount of money is (I fall in the middle somewhere), but the only reason why I got a 'good amount back' was because I had a few huge tax writoffs...stocks that did poor, school, etc... Without those extra write offs I wouldn't have gotten much at all.
This is totally off topic, but I'll respond anyway.
The "Bush tax-cuts" are not tax cuts. What he gave was a 'tax relief'. That is to say, the money you got back was due to a temperary thing. A true tax cut has not been given to US citizens in a looooong time.
On a even more off topic note... those tax reliefs sucked my butt. I got jack squat back from the govt. Why? Cuz I make a little too much, yet at the same time, not enough to benefit from this. Go figured.
What needs to be done is close the tax loopholes that let corperations like MS, GE, SUN, etc... get away with paying little or no tax.
Bah...now I've gone and made myself hate Bush a little more...
Ya know, I used to hate it when people would bitch about subimitting a story and getting rejected...then a few hours later it gets posted from someone else.
Well, now I understand. I submitted this story earlier this morning. WTF? To everyone else who has been hosed on and rejected... I now feel your pain.
*tear*
Those dirty, skanky laptops... always letting other users mess around with them.
"Come here big boy, I'm small, light and convienent. Why do you log on to me baby?"
No, it's herpes, but why are you looking in your lap? Your computer isn't down there... that's... well, that's something else. :)
WHy is the virus scan being run during the day? That should be a scheduled maintenance task that opperates at night.
Ahh, but if you are checking in every 3 days... then you are 'in the room'. You are part of a team working together.
Ahh gotcha.
I didn't think the camera was all that bad. If screws you over every now and then, but you get used to it for the most part.
I'm looking forward to the new stuff though. It truly is an awesome game. One of the best I've ever played.
Since when is this a patch for NG? A patch implies that the game is flawed somehow, which is not the case.
This looks like additional content like other games release. Some realease maps, others new mechs, even others new weapons.
This is a perk, not a patch.
That site totally turned me off. I hate it when web sites mess with the size of my browser. I like it a certain size (which my home page will set when I open my browser just in case...) so when sites annoy me like that, 9 out of 10 times, the window gets closed. It reminds me of the days before pop-up blockers where pr0n sites would pop up full screen everywhere.
blah. I didn't even get past the flash intro.
Anyone want to let me in on this series?
Wasn't there (I suppose there still is) a Marvel character called Juggeernaut where this was his mutation?
Something like that.
Will this guy be allowed to compete in the Olympics when he grows up?
If the kid lives that long, I can't see why not. The problem is all his muscles will continue to grow, including his heart. Animals produce this protien for a reason...
Are we going to accept this guy or make him an outcast like the X-Men series predicts?
Probalby accept. He'll get his 15 min of fame every now and then, but that'll be it.
Hmmm...I may have taken this post too seriously.
I know the RIAA doesn't *actually* charge anything for the CD, the record companies do. But then again the record companies formed the RIAA, and set precident. So in a way we have a large oligopoly dictating what price to sell the CD at (as well as other things).
Granted you can find the CD for less (ebay, online sites, etc...) but then you've got shipping and handling and all that other crap that adds up anyway.
This is one of the reasons I havn't bought a new CD since my freshman year in college 7 years ago (my god has it been that long?). The way I see it, the record lables can either adjust their business model to get with the times (which they are doing, ever so slowly) or continue on pissing off their customer base until it no longer exists.
I support the artists, not the conglomorites that screw them. I was watching a behind the music about a group (I forget which one now. They were pretty popular in the 90's). Anyway, their album(s) went like double platnium and they were lucky to see 50K each from their label. Why? The record company took 90% of the money from the CD sales, AND they charged the group for studio time / marketing.
Long story short, the band had to file for bankrupcy, which somehow voided their contract. They signed a new deal with a different label (I believe it was independent) to get what they deserved. Then what happens? The original record company sues them for half a dozen things.
Blech. Just thinking of the RIAA makes me want to take a shower. And people here thing M$ is bad...
But I like the freebase...its fun.