We too use otrs. It allows for e-mail creation of tickets, the backend data is stored in MySQL and we use in-house Crystal Reports expertise to extend reporting. You can create custom fields.
The administration is not as well documented as it could be, but the mailing list is active.
I had not heard of RT, so I can't say how it compares, but otrs works well for us.
Clearly you're not familiar with CALEA.
CALEA only applies to law enforcement agencies right to the data. Check out this from the NebuAd page:
Insightful Reporting and Analytics
NebuAd's proprietary reporting system provides service providers with detailed reports related to performance / monitoring/security statistics, inventory management and revenue / accounting statistics. Comprehensive reporting capabilities enable ISPs to monitor advertising revenue streams, monitor the well-being of their network as well as to gain deeper insights into subscriber behavior.
Insights into subscriber behavior, . . . monitoring statistics, lion and tigers and bears! Oh My!
And I'll bet that the EULA with the cheap ISP allows for this. However, the argument others have made that modifying the content of a delivered page is a copyright violation would certainly make for some interesting legal arguments.
What's the punishment for willful infringement?
None of our Verizon users are receiving or sending mail (or able to use other network functions). The phone still works as a cell phone.
Of the three T-Mobile users we have heard from, two are fully functional and one is down.
On my own system, the last e-mail I received was at 11:40PM last night. That e-mail was sent from our internal e-mail system and was received by me on that system at 7:14PM. So, it appears that there was intermittent connectivity last night.
Perhaps they are bringing systems back on line in stages so as not to overwhelm everything?
My favorite feature is the ability to assign any number that I don't want to answer again a permanent busy signal. That, BTW, includes *any* call with a blocked caller ID. I get a little kick out of seeing in my log some low-life telemarketing company trying unsuccessfully to reach me hundreds of times.
I went for Disney's "It's a Small World After All" with the gain set high on a continuous loop.
I've only put two telemarketer numbers on that. One took two calls to stop. The other only took one. (This was after them calling at least 6 times in the previous two weeks.)
Looking at the logs of those calls gave me a nice warm feeling.
Interesting thing, if the victim of this mistake wasn't watching what was going on, he could have been in a world of hurt. Where I live, there's a relatively short window of time to dispute a valuation. After that you're in real trouble.
It could be even worse. I live in the county right next door and I do not actually see my property taxes. They are sent directly to my mortgage company, who adjusts my escrow payments based on the property taxes. So, if the person had a mortgage handled by some mega-corp in some distant state, they may not have realized until they go the adjustment notice on the mortgage payments.
People need to realize that a consumption tax is the way to go. Infrastructure for that largely exists already and cheating is hard to do. Wealthier people consume more so therefore pay more and there's a builtin incentive to save. The fewer hidden taxes we have the better since it gives us better visibility to how much we really pay.
Yes, a rich person probably buys more in a year than a poor person. However, as a percentage of income, the rich person spends much less of their income buying things that would be taxed in a consumption system. That's why sales tax based schemes are known as regressive taxes because they generally impose a higher tax burden on the lower incomes. Toss that into your calculations, and the tax rate is going to have to be very high to make up the difference in what you are losing on property/income taxes.
IANAL (nor do I ever want to be), but my guess would be that F4I would count as the initial distributor and Sony would be able to claim ignorance to get out of it (which is true -- I highly doubt they had access to the source code).
You know, I think that this does make sense. However, this is a very dangerous line of reasoning. If you let Sony get off with no consequences for distributing stolen code, then you will never be able to prosecute any big corporatio for code copyright violations.
All a mega-corp need do is find a small, arms-length firm to launder the stolen code. Let that small firm actually steal it and then hand it on a silver platter to the mega-corp. If the mega-corp is caught, the small firm takes the hit and disappears in a puff of bankrupcy. Then mega-corp goes on to the next small firm.
If Sony truly didn't know about this, then they probably should not be liable for any statutory damages. However, they did distribute the code--which is technically a violation. Sony should be the one accountable for that violation and Sony should be able to sue First4Internet--unless of course First4Internet's license with Sony includes the standard indemnification clause like we see in most EULA's. In that case, Sony will be hoisted by their own petard--and it couldn't happen to a nicer group of people.
A computerexpert, whose name is known by the redaction, discovered that the cd "Get Right With The Man" by "Van Zant" contains strings from the library version.c of Lame. This can be conluded from the string: "http://www.mp3dev.org/", "0.90", "LAME3.95", "3.95", "3.95 ".
Well, it seems that the very same Mike Anderer is is CTO of Realm Systems makers of this device.
Rather, it seems that until very, very recently, Anderer was the CTO. On Friday morning (12 Aug), Anderer was still listed. As of Saturday evening he was not.
It is not known if Anderer's apparent demotion was the result of sensitivity to this information, or a long overdue change by a young company seeking its place in the open-source universe.
Very interesting. I'm pretty sure that the RealmSys page still showed Anderer Friday morning because I remember looking at it.
I can also say that the AC link to the SEC filing saw some hits from Utah and Seattle broadband providers on Friday. I believe there was an Off Topic thread on Groklaw earlier this week.
My guess would be for the change being a result of this increased scrutiny. My question is whether it is a cosmetic change or if he is really out of a job.
Everyone TOTALLY got it backwards. You are supposed to go to www.sco.com, NOT realm systems!!!
Interestingly enough, there is a SCO connection to this story.
You may remember the famous Halloween 10 memo from Mike Anderer to two SCO execs where Anderer indicates that SCO's big $50M dollar investment came via backchannels thanks to Microsoft and that SCO should go to MS for more money?
Well, it seems that the very same Mike Anderer is is CTO of Realm Systems makers of this device.
Of course, if someone whose copyright SCO had violated were to sue, that would not be covered by the current legal agreement between SCO and its law firm.
Back in the spring when Maureen O'Gara and moved to have documents unsealed, the judge turned them down. However, he also indicated that the parties should review all sealed material to see if anything had been improperly sealed.
Since then, both IBM and SCO have been releasing court filings that were originally filed under seal.
You will note, if you read the PDF, that not all pages are available. Presumably, that is the way it was released by the courts, but that is not completely clear.
Is it possible that it's his outgoing cable-modem IP address that is the problem?
Is it, as the parent suggests, spam-assasin filtering?
I'm more than happy to get on the wagon of unresponsive RBLs. The only way they can actually get the response they want is if cleaning up your act results in de-listing.
However, Mr. Graham makes some big claims with nothing to back it up--and attempting to investigate on your own shows that his claims don't seem to check out.
More interesting information than that
on
SEC Investigating SCO?
·
· Score: 2, Interesting
To be fair, the Yahoo financial boards are rife with spam, garbage, and deliberate misinformation.
Yep. And the only difference between a normal Yahoo board and the SCOX board in that respect is it is the pumpers who primarily spew the garbage and deliberate misinformation moreso than the dumpers. The board is mostly filled with noise.
And the site in your post merely notes a few hits from Caldera sites - that could very easily be a worker checking the message boards for clues about what's going on with SCO, not neccessarily any monitoring by SCO management.
As the person responsible for the site in question, I think there is a bit more there than that. In fact, the Caldera information is the least interesting page there and something I actually regret having posted.
Of more interest is the examination of a fund manager who had invested in SCO and how he reacted when the SCOForum 2003 code that SCO showed was shown to be utter bunk in under 24 hours. The story of how that fund manager acted and what happened to the shareprice is much more interesting than caldera.com webhits.
Or, there is my guess (informed by Yahoo SCOX discussion) on the early timeline--back in the summer and fall of 2002 before SCO went public with anything. I happen to think that Morgan Keegan was likely the entity that brought in both MS and Boies.
More recently, there is an interesting reverse merger related to a currently private Redmond, Washington based company that SCOX has at least a 10% ownership of. I suspect it is a backdoor attempt to get some money into SCO's coffers so they can continue a bit longer.
It is speculation and could very well be wrong--but it is also information I haven't seen anywhere else and is definitely not "spam, garbage, [or] deliberate misinformation."
Yeah, but according to that list, Florida is a state that requires all parties to consent to the recording. So, if the poster is in Florida, he can't record without their consent.
And, according to the link provided, if the call crosses state lines, you should contact a lawyer and assume that the more stringent (both parties consent required) requirement applies.
Now, here's the question. Assuming that the support center has the boilerplate "This call may be recorded for quality control purposes . . . " language at the beginning, is that them giving consent to have their call recorded? It certainly seems that it is them saying that you are giving consent to a recording, so isn't it tacit consent to allow you to record as well?
Perl forum still up and running. Conclusion? Obvious.
It says they write more careful--or less widespread--perl.
The awstats exploit that was used here makes use of poorly written perl that failed to validate user input. Of course, had you read the article, you would know that.
This should increase the availability of quality F/OSS software on the windows platform, which can help ease the transition to Linux.
I only wish this were the case a few years ago. TORA (Toolkit for Oracle) was a great, inexpensive cross-platform PL/SQL editor. I tried to get my boss to standardize on it so that we could use the same tools in Linux and Windows, but he was turned off by the need to charge for Windows support. (He interpreted that as Linux arrogance and was worried that the Windows support would be lacking. Even though I explained it was because of Trolltech licensing.)
Turns out the boss was right, though for different reasons. Tora got bought out by a windows pl/sql tools competitor and basically killed.
This is hardly surprising that it is not a US Citizen responsible for the site. It was well-informed on the issues of polling, completely non-commercial, and mostly non-partisan.
This local election is a court ordered primary occurring next week that resulted when a challenger to the local mayor and kingpin of the political machine showed in court a number of irregularities in polling and particularly absentee ballots. These irregularities are in the old-style Chicago tradition. (Town is E. Chicago in Indiana.) There are currently a number of current and former town and party officials under federal indictment for vote buying in the 2000 election by using town money to pour concrete driveways for citizens.
Torn up political signs is so insignficant that I doubt it would even get a mention in our paper.
I played with the sample code to crash a machine last Friday. That code produced a 2K JPEG. (Likely it was smaller but I'll bet 2K is the block size on my 80 GB hard drive. File is at work so I can't check it now.)
7K sounds very reasonable if all it has to do is download the real executables.
Slashdot Mirror
We too use otrs. It allows for e-mail creation of tickets, the backend data is stored in MySQL and we use in-house Crystal Reports expertise to extend reporting. You can create custom fields.
The administration is not as well documented as it could be, but the mailing list is active.
I had not heard of RT, so I can't say how it compares, but otrs works well for us.
We too have our own BES server.
None of our Verizon users are receiving or sending mail (or able to use other network functions). The phone still works as a cell phone.
Of the three T-Mobile users we have heard from, two are fully functional and one is down.
On my own system, the last e-mail I received was at 11:40PM last night. That e-mail was sent from our internal e-mail system and was received by me on that system at 7:14PM. So, it appears that there was intermittent connectivity last night.
Perhaps they are bringing systems back on line in stages so as not to overwhelm everything?
My favorite feature is the ability to assign any number that I don't want to answer again a permanent busy signal. That, BTW, includes *any* call with a blocked caller ID. I get a little kick out of seeing in my log some low-life telemarketing company trying unsuccessfully to reach me hundreds of times.
I went for Disney's "It's a Small World After All" with the gain set high on a continuous loop.
I've only put two telemarketer numbers on that. One took two calls to stop. The other only took one. (This was after them calling at least 6 times in the previous two weeks.)
Looking at the logs of those calls gave me a nice warm feeling.
Interesting thing, if the victim of this mistake wasn't watching what was going on, he could have been in a world of hurt. Where I live, there's a relatively short window of time to dispute a valuation. After that you're in real trouble.
It could be even worse. I live in the county right next door and I do not actually see my property taxes. They are sent directly to my mortgage company, who adjusts my escrow payments based on the property taxes. So, if the person had a mortgage handled by some mega-corp in some distant state, they may not have realized until they go the adjustment notice on the mortgage payments.
People need to realize that a consumption tax is the way to go. Infrastructure for that largely exists already and cheating is hard to do. Wealthier people consume more so therefore pay more and there's a builtin incentive to save. The fewer hidden taxes we have the better since it gives us better visibility to how much we really pay.
Yes, a rich person probably buys more in a year than a poor person. However, as a percentage of income, the rich person spends much less of their income buying things that would be taxed in a consumption system. That's why sales tax based schemes are known as regressive taxes because they generally impose a higher tax burden on the lower incomes. Toss that into your calculations, and the tax rate is going to have to be very high to make up the difference in what you are losing on property/income taxes.
IANAL (nor do I ever want to be), but my guess would be that F4I would count as the initial distributor and Sony would be able to claim ignorance to get out of it (which is true -- I highly doubt they had access to the source code).
You know, I think that this does make sense. However, this is a very dangerous line of reasoning. If you let Sony get off with no consequences for distributing stolen code, then you will never be able to prosecute any big corporatio for code copyright violations.
All a mega-corp need do is find a small, arms-length firm to launder the stolen code. Let that small firm actually steal it and then hand it on a silver platter to the mega-corp. If the mega-corp is caught, the small firm takes the hit and disappears in a puff of bankrupcy. Then mega-corp goes on to the next small firm.
If Sony truly didn't know about this, then they probably should not be liable for any statutory damages. However, they did distribute the code--which is technically a violation. Sony should be the one accountable for that violation and Sony should be able to sue First4Internet--unless of course First4Internet's license with Sony includes the standard indemnification clause like we see in most EULA's. In that case, Sony will be hoisted by their own petard--and it couldn't happen to a nicer group of people.
Looks like the corporation defending copyrightsmay have some copyright problems of their own.
A computerexpert, whose name is known by the redaction, discovered that the cd "Get Right With The Man" by "Van Zant" contains strings from the library version.c of Lame. This can be conluded from the string: "http://www.mp3dev.org/", "0.90", "LAME3.95", "3.95", "3.95 ".
Well, it seems that the very same Mike Anderer is is CTO of Realm Systems makers of this device.
Rather, it seems that until very, very recently, Anderer was the CTO. On Friday morning (12 Aug), Anderer was still listed. As of Saturday evening he was not.
It is not known if Anderer's apparent demotion was the result of sensitivity to this information, or a long overdue change by a young company seeking its place in the open-source universe.
Very interesting. I'm pretty sure that the RealmSys page still showed Anderer Friday morning because I remember looking at it.
I can also say that the AC link to the SEC filing saw some hits from Utah and Seattle broadband providers on Friday. I believe there was an Off Topic thread on Groklaw earlier this week.
My guess would be for the change being a result of this increased scrutiny. My question is whether it is a cosmetic change or if he is really out of a job.
Everyone TOTALLY got it backwards. You are supposed to go to www.sco.com, NOT realm systems!!!
Interestingly enough, there is a SCO connection to this story.
You may remember the famous Halloween 10 memo from Mike Anderer to two SCO execs where Anderer indicates that SCO's big $50M dollar investment came via backchannels thanks to Microsoft and that SCO should go to MS for more money?
Well, it seems that the very same Mike Anderer is is CTO of Realm Systems makers of this device.
I wonder what Boies and company get out of this.
Money. Lots and lots of money. A post on Groklaw that SCO's legal fees have topped $40 million. SCO does have a cap, so by the end of this year, they will be paying no more for the current cases.
Of course, if someone whose copyright SCO had violated were to sue, that would not be covered by the current legal agreement between SCO and its law firm.
Back in the spring when Maureen O'Gara and moved to have documents unsealed, the judge turned them down. However, he also indicated that the parties should review all sealed material to see if anything had been improperly sealed.
Since then, both IBM and SCO have been releasing court filings that were originally filed under seal.
You will note, if you read the PDF, that not all pages are available. Presumably, that is the way it was released by the courts, but that is not completely clear.
Is it possible that it's his outgoing cable-modem IP address that is the problem?
Is it, as the parent suggests, spam-assasin filtering?
I'm more than happy to get on the wagon of unresponsive RBLs. The only way they can actually get the response they want is if cleaning up your act results in de-listing.
However, Mr. Graham makes some big claims with nothing to back it up--and attempting to investigate on your own shows that his claims don't seem to check out.
To be fair, the Yahoo financial boards are rife with spam, garbage, and deliberate misinformation.
Yep. And the only difference between a normal Yahoo board and the SCOX board in that respect is it is the pumpers who primarily spew the garbage and deliberate misinformation moreso than the dumpers. The board is mostly filled with noise.
And the site in your post merely notes a few hits from Caldera sites - that could very easily be a worker checking the message boards for clues about what's going on with SCO, not neccessarily any monitoring by SCO management.
As the person responsible for the site in question, I think there is a bit more there than that. In fact, the Caldera information is the least interesting page there and something I actually regret having posted.
Of more interest is the examination of a fund manager who had invested in SCO and how he reacted when the SCOForum 2003 code that SCO showed was shown to be utter bunk in under 24 hours. The story of how that fund manager acted and what happened to the shareprice is much more interesting than caldera.com webhits.
Or, there is my guess (informed by Yahoo SCOX discussion) on the early timeline--back in the summer and fall of 2002 before SCO went public with anything. I happen to think that Morgan Keegan was likely the entity that brought in both MS and Boies.
More recently, there is an interesting reverse merger related to a currently private Redmond, Washington based company that SCOX has at least a 10% ownership of. I suspect it is a backdoor attempt to get some money into SCO's coffers so they can continue a bit longer.
It is speculation and could very well be wrong--but it is also information I haven't seen anywhere else and is definitely not "spam, garbage, [or] deliberate misinformation."
Their first FAQ item:
What is Koha*?/What can Koha do?
Koha is intended to be:
You might also check out oss4lib
that there is NO (nada) real stable or feature rich native SIP VoIP client for linux available that matches the available Windows programs.
Don't know about how it compares, but the sipX suite of products includes a cross platform SIP VoIP client.
Yeah, but according to that list, Florida is a state that requires all parties to consent to the recording. So, if the poster is in Florida, he can't record without their consent.
And, according to the link provided, if the call crosses state lines, you should contact a lawyer and assume that the more stringent (both parties consent required) requirement applies.
Now, here's the question. Assuming that the support center has the boilerplate "This call may be recorded for quality control purposes . . . " language at the beginning, is that them giving consent to have their call recorded? It certainly seems that it is them saying that you are giving consent to a recording, so isn't it tacit consent to allow you to record as well?
Perl forum still up and running. Conclusion? Obvious.
It says they write more careful--or less widespread--perl.
The awstats exploit that was used here makes use of poorly written perl that failed to validate user input. Of course, had you read the article, you would know that.
This should increase the availability of quality F/OSS software on the windows platform, which can help ease the transition to Linux.
I only wish this were the case a few years ago. TORA (Toolkit for Oracle) was a great, inexpensive cross-platform PL/SQL editor. I tried to get my boss to standardize on it so that we could use the same tools in Linux and Windows, but he was turned off by the need to charge for Windows support. (He interpreted that as Linux arrogance and was worried that the Windows support would be lacking. Even though I explained it was because of Trolltech licensing.)
Turns out the boss was right, though for different reasons. Tora got bought out by a windows pl/sql tools competitor and basically killed.
This is hardly surprising that it is not a US Citizen responsible for the site. It was well-informed on the issues of polling, completely non-commercial, and mostly non-partisan.
Very un-American.
(That's sarcasm folks.)
My local newspaper had a recent story where invitations to an annual kids bike parade were only handed out to those with the proper local political yard signs.
This local election is a court ordered primary occurring next week that resulted when a challenger to the local mayor and kingpin of the political machine showed in court a number of irregularities in polling and particularly absentee ballots. These irregularities are in the old-style Chicago tradition. (Town is E. Chicago in Indiana.) There are currently a number of current and former town and party officials under federal indictment for vote buying in the 2000 election by using town money to pour concrete driveways for citizens.
Torn up political signs is so insignficant that I doubt it would even get a mention in our paper.
446 for me. This was just over an hour after the Slashdot story was put up.
Kind of surprised there are so few putting their money where their mouth is.
Unless you're paying for mod points and there's an incompatible grouping of them ... no. :)
Doesn't Slashdot adjust the mod points available to me dynamically on the server based on my remote input when I use one?
Hey, maybe this means that MS can stop Slashdot from keeping track of how many mod-points I have.
After all, Slashdot "[d]ynamically adjust[s] data values and enforc[es] valid combinations of the data in response to remote user input."
I played with the sample code to crash a machine last Friday. That code produced a 2K JPEG. (Likely it was smaller but I'll bet 2K is the block size on my 80 GB hard drive. File is at work so I can't check it now.)
7K sounds very reasonable if all it has to do is download the real executables.