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User: fredklein

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  1. Re:Anybody else see "Demolition Man"? on Vein Patterns to Verify Identity · · Score: 1

    The veins will collapse with loss of blood, the hand will not be able to trigger the scanner, and the assets will be safe.

    "the assets will be safe" "THE ASSETS"!?!?

    I'M MISSING MY HAND, FOOL!!!

  2. Re:Anybody else see "Demolition Man"? on Vein Patterns to Verify Identity · · Score: 1

    "My" "name" "is" "Werner Brandes". "My" "voice" "is" "my" "passport?" "Verify" "me."

  3. Re:Anybody else see "Demolition Man"? on Vein Patterns to Verify Identity · · Score: 1

    duress code are often chosen to be a very simular number to the real PIN when being typed

    I'd think you'd want to make sure the duress code was far different from the real PIN, to avoid accidents. I mean, it's not like the crook knows the real PIN to begin with.

  4. Re:In IT on Setting the Bar for Customer Service? · · Score: 1

    Simply doing one's job is not the same as good customer service.

    Yes, it is. Your story is a perfect example of that:

    When I called [the first company], the office assistant was short (almost rude).

    Then she/he wasn't doing their job.

    I had to take the day off waiting for the technician.

    Again, someone was not doign their job. They should have provided you with a better time window at least.

    the technician grunted and mumbled a lot. He did his work and left.

    Maybe he did the technical work, but his Customer Service work. He shoul dhave smiled, been polite, explained what he was doing, etc.

    I called another company. The office assistant was very pleasant to speak with.

    Doing her job.

    She offered to call to my cell phone to let me know when the technician was "on his way". So, I was able to work most of the day and saved a vacation day.

    Doing her job.

    The technician was also pleasant to talk with. Not only did he fix my AC, but he explained how it failed and how I can catch it in the future. He also went over some preventative maintenance tips with me.

    Doing his job.

    See? Doing their job = good customer service.

  5. Re:Another way of thinking about it on NYT Says Paperless Voting A Serious Problem · · Score: 1

    Are you gonna pay them? Where do we send the bill?

  6. Re:Turn it to your advantage on This Call May Be Monitored ... · · Score: 1

    I read an article about that. It's some sort of voice-recognition system that senses when the customer is getting angry, and passes the call immediately to a rep.

    Of course,this just reinforces bad customer behavior by teaching people that they can shout and scream, and get what they want faster.

  7. Re:Server Access? on "Dark Alleys" on the Internet · · Score: 3, Funny

    They can brute force it if they really wanted to. They have the computing power to do it.

    Um, No.

    There are easily reachable key sizes that would literally take longer to crack than the universe has left to exist, assuming every atom in the universe was a computer, all working to crack one message.

  8. Re:I think it's an inside job on Walmart Stored Value Cards Compromised · · Score: 3, Interesting

    Not all retailers hide their card numbers. Besides, it just takes a few people not noticing the number is already 'scratched' for this to work.

  9. Re:Our gov't at work on Senator Blacklisted by No-Fly List · · Score: 1

    How about, instead of mindlessly bashing what they are trying, coming up with something better.

    Idea 1) Take the names of government officials (like, say, SENATORS) OFF THE LIST.

    Idea 2) Allow passengers to carry guns or other weapons onboard planes. [If you're going to mention Explosive Decompression, don't bother replying!]

  10. Re:Our gov't at work on Senator Blacklisted by No-Fly List · · Score: 1

    1) That was supposed to be "explosive decompression"

    2) I was 3 minutes late

    3) Like i said, ED wouldn't happen, for several reasons.

    4) I thought it was 72 virgins.

  11. Re:Our gov't at work on Senator Blacklisted by No-Fly List · · Score: 1

    ...and before someone talks out their ass about "explosive decpmoression", it wouldn't happen.

    And not all the passengers would be armed. And not all would shoot. And it you use the right bullets, they won't pierce the plane's skin.

    But enough people probably _would_ carry onboard to make any attempted hijacking unsuccessful.

  12. Re:whatever on Night Vision Goggles vs Pirates · · Score: 1, Insightful

    And I'd guess that people who DL a camcordered copy of a movie are trying to see if it's worth paying the high prices to see in the theater. If the movie is good, the'll DL the copy, see it's good, and then pay to go see it. If th emovie sucks, they'll DL th ecopy, see it sucks, an dnot go see it.

    The MPAA would much rather you not know it sucks, because then there's a possibility you'll pay to go see a sucky movie (ie: most of them out there). THat's why they don't like people in the theater text messaging people outside- they might tell them how bad the movie sucks.

  13. Re:Probably more common then you realize on HP Discusses Anti-Counterfeiting Measures · · Score: 1

    "a fake TWO HUNDRED DOLLAR BILL"

    Um, no- it was a REAL Two Hundred Dollar Bill.

  14. Re:Hi ... on Exxon And Timex Release The Speedpass watch · · Score: 2, Insightful

    Don't want your privacy 'invaded', don't buy the damn watch,

    That's fine... for now. What happen in a few years when stores offer 'special deals' to people who use this system? What happens when stores open 5 checkout lanes for RFID users, and one for 'cash' (like many highway toll plazas do now)?

    Protesting then will be too late, so we're protesting now.

  15. Re:It's turtles all the way down! on Black Holes No More -- Introducing the Gravastar · · Score: 1

    You can't fool me, young man. It's turtles all the way down.

    All the way down ...to what?

  16. Re:Solution ? on Wind Turbines Kill a Few Birds · · Score: 1

    Yeah, because all other birds except Eagles and Hawks don't count.

    Sheesh.

  17. Re:What the fuck on Australian Pilot Stranded In Antarctica · · Score: 1

    Why didn't he call them first and say, "Hey if I crash land at your base will you sell me fuel?" If they said no then he could have come up with another plan

    Next time you have a heart attack, be sure to call the hospital ahead of time and ask them if they can help you out, okay?

    Otherwise, STFU!

  18. Re:a great idea on Swedish ISP Blocks Computers That Send Spam · · Score: 1

    Then ISP's need to add a new option to their script: "If caller complains about Spam, confirm Spam ands cancel offending account."

    There. Problem solved. Sheesh.

  19. Re:ACLU to help out? on Symantec Says No To Pro-Gun Sites · · Score: 1

    RTFDefinition:

    "The whole body of physically fit civilians eligible by law for military service." It does not say only those IN military service, it says those eligible for service.

    Moron.

  20. Re:no suprise on PHBs Getting "Secret" IT Training · · Score: 1

    do you know all the laws regarding the proper way to do it? The forms that are required to be filled out? Who signs what on which pages? How to make sure that it becomes a solid record of a failure to perform so that if you eventually fire the individual, you can't be sued for wrongful termination?

    Of course you don't. That's why you have HR people. It's their *JOB* to know. You don't see them snickering behind your back about how lame you are because you didn't understand Dept of Labor regulations.


    But I bet they _would_ "snicker" if I asked them how to spell my name, or which blank to put it into (when they are all clearly labeled). It is this level of stupidity that many computer (l)users show.

  21. Re:old news, Comcast is really sucky lately. on ISPs Experiment With Broadband Download Capping · · Score: 1

    Right. ANd many business establishments have a sign up saying that they "reserve the right to refuse service to any particular customer".

    That doesn't make it right to discriminate against (say) Blacks, nor does it make it legal.

    Maybe heavy-bandwidth-users could get together and start a class-action suit claiming discrimination....

  22. Re:old news, Comcast is really sucky lately. on ISPs Experiment With Broadband Download Capping · · Score: 1

    And that's wrong.

  23. Re:old news, Comcast is really sucky lately. on ISPs Experiment With Broadband Download Capping · · Score: 1

    Let's say you have three customers, two of them check email and surf a bit. Let's say the third user is a P2P freak and goes through 200 gigs each month. That third user may cost you enough to wipe out all profits from all three.

    That's what you get for advertising "unlimited" service. And that's what the fuss is all about- companies who advertise "unlimited" service, and then cap it. Or that advertise "download music in a flash", and then port-block Kazaa.

  24. Re:Article has nothing to do with RFID tags on RFID Hell · · Score: 1

    Is it your responsibility to take out every paedophile, or just the ones near to your kid's school?

    All the ones I know about.

    Will you kill the old boy who talks to kids because his wife is dead and he lives on his own.

    Talking != raping

  25. Re:Boot settings - RTFA on New Dell Clickthrough Software License · · Score: 1
    From the FA, here's the whole paragraph:
    After all this, we *did* try to boot off a Linux install CD. That just took us to the same screen as before. So we had to go into the BIOS so that it would try to boot off the CD before the hard disk, but after we did that, Windows started to boot, without having displayed the "press a key to agree" screen. We quickly powered the machine down before Windows started. [Though now you no longer get the "press a key to agree" screen when you turn it on, even with the BIOS settings back the way they were.]