No, following my reasoning, they don't owe anything to people that sold their iBooks after they failed out of waranty. If I had a product that I thought had a design flaw, and that said design flaw was wide spread, I would hold on to the product for many reasons.
1) I can keep nagging the company about it.
2) I could file a lawsuit
3) If the company issues a recall or repair plan in the future, I can get my repair.
Apple has a responsibility to it's customers to investigate problems. A problem like this takes a long time to invesitgate. You need to isolate part numbers, locations, manufacture dates, materials used, locations of failure, conditions of failure etc etc etc. Compile it all, make a reasonable prediction of which parts and machines are likely to fail. And then you have to have a bunch of GOOD and TESTED inventory on hand to handle a recall or repair program. And if one is going to impliment a repair program like this, one can expect to put their repair parts through very very strict QC.
But on top of all of this, Apple has a responsibility to it's share holders. Apple can't go arround replacing every part that fails out of waranty. It doesn't make sense and costs more money than it's worth.
Yes, they are readressing their errors, and yes, they had a responsibility to do this once they had an isolated problem. But people who are no longer owners of problematic machines are owed nothing by apple.
Not really, because you didn't pay money. You bought a computer. You didn't buy an extended waranty. Your computer failed out of waranty, you decided to sell the computer. Apple owes you nothing. Now, had you paid for a repair, and it still failed, out of waranty and they wouldn't fix it again, then I would say they owe you something.
Because no known issues means we don't have a user fix, nor a systematic fix in place. Apple may have known there is a problem for the last half year, but that doesn't mean they knew the specific problem or what to do about it yet.
It may not nessesarily be the board so much as the way the components are in the system. In which case, the best Apple can do for now is replace hopefuly with a solution to whatever was causing the problem, manufacture all the new ones with teh fix and wait until the iBook is redesigned again (next model)
Well, given that the program only covers logic boards, it's not like they got ripped off by buying apple care. If something else breaks, it's covered. And anyone who doesn't buy an extended waranty on a laptop is a moron anyway. I personaly buy my computers with an extended waranty, and then my credit card company doubles adds another 3 years onto that. So all of my laptops are covered 6 years.
Really now? What class action suit? The only thing I see are petitions to start one, I haven't seen one actualy leveled however. People need to calm down when it comes to things like recalls and service setups. A company first has to find a problem, isolate which models are having the problems. Isolate which components are the culprits. Figure out how wide spread the problem is. And then they still have to gather enough good inventory to handle repair and replacements. This stuff doesn't just happen overnight.
Nah, cause this extension only covers logic board failure. It's nice to know if something else goes wrong with your laptop though, you'll get it fixed for free. Apple care is a really good deal if god forbid you need it.
You know, I don't know what these people consider "normal use" but as an iBook owner for 3 years (died from an accident involving electricity and water) and a powerbook owner for a year and a half, and as someone who carries his laptops in a book bag to classes, to work, and on planes and such, I have never had the sort of hardware problems people describe. And I'm not the only one. I know people who still have original TiBooks that put them through the same stuff I do and they're still working fine. And this thing does everything I've thrown at it, from compiling applications to running games to editing audio and video.
The more I hear these stories, the more I wonder if people try to boot their machines by throwing them against a wall. These aren't windows machines people, put away the sledge hammers.
The application vs it's windows seems more a matter of preference. It always seemed to make sense to me to be able to close all the open windows and start fresh without having to releaunch the app. And of course with programs like iTunes and Mail and such, it allows one to keep programs open without having a window lying about.
I think it's all preference though, probably based on which system you used first.
Anyone know what happened politically at Apple that resulted in such a change in UI design (from design-for-ultra-usability to design-for-eye-candy)?
A need to sell. Apple had been promising OS X for many many years (not always in that name) and had failed to deliver. There were lots of high expectations, and when writing a new OS like this, it's obvious your first version released is not going to be up to par. As such, they needed something pretty. Something that looked astheticaly pleaseing to offset the lack of comfort from a sub-par version. And so they generated OS X without a lot of the HIG and a lot of flare. And it worked. You'll notice that the flare has over the past revisions been toned down, and the usability has come back. In all, it was a trade off untill they could get some really well optimized code.
While it's great that a mainstream vendor is shipping a product without windows installed on it, Be. Inc learned long ago, it's not what you ship it with, it's what comes preinstalled that counts.
We have two potential customers here:
a) people looking to buy a cheap PC. These people are either too non computer savy to buy this machine (and will opt for windows installed) or they know enough to install a system but will install windows on this anyways because they already have a copy.
b) People looking to avoid microsoft, who want a cheap system and are capable of installing Linux. Maybe it's just me, but if these people are fully capable of installing and understanding linux, then chances are, they aren't buying barrel bottom prefabs from the likes of dell.
No, because CBS does not have a monopoly. If they did, then no one would watch ABC, WMHT or any of the other networks. What CBS does have is a monopoly on the superbowl this year, but since it was gained by private bidding, they are under no obligation to you to air any commercial that they don't want.
By your same logic, a drug company who refused to sell you a medication would be okay because it is their medication (right of a business to do business with whomever they wish).
Yes that is exactly what I'm saying. No business has any obligation to serve anyone. It may be in their best interests to serve people, but they are under no obligation to do so.
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Because if someone is injecting malicious DHCP servers into your network, you probably have bigg problems on your hand
On the plus side, H2G2 has a plot already. So excellent pliot + fairly decent acting, scenery and costumes = good possibility of a good movie?
No, following my reasoning, they don't owe anything to people that sold their iBooks after they failed out of waranty. If I had a product that I thought had a design flaw, and that said design flaw was wide spread, I would hold on to the product for many reasons.
1) I can keep nagging the company about it.
2) I could file a lawsuit
3) If the company issues a recall or repair plan in the future, I can get my repair.
Apple has a responsibility to it's customers to investigate problems. A problem like this takes a long time to invesitgate. You need to isolate part numbers, locations, manufacture dates, materials used, locations of failure, conditions of failure etc etc etc. Compile it all, make a reasonable prediction of which parts and machines are likely to fail. And then you have to have a bunch of GOOD and TESTED inventory on hand to handle a recall or repair program. And if one is going to impliment a repair program like this, one can expect to put their repair parts through very very strict QC.
But on top of all of this, Apple has a responsibility to it's share holders. Apple can't go arround replacing every part that fails out of waranty. It doesn't make sense and costs more money than it's worth.
Yes, they are readressing their errors, and yes, they had a responsibility to do this once they had an isolated problem. But people who are no longer owners of problematic machines are owed nothing by apple.
Not really, because you didn't pay money. You bought a computer. You didn't buy an extended waranty. Your computer failed out of waranty, you decided to sell the computer. Apple owes you nothing. Now, had you paid for a repair, and it still failed, out of waranty and they wouldn't fix it again, then I would say they owe you something.
And they're getting refunds so what's the problem?
the toilet iBooks were single board too from what I remember of disassembling mine.
Because no known issues means we don't have a user fix, nor a systematic fix in place. Apple may have known there is a problem for the last half year, but that doesn't mean they knew the specific problem or what to do about it yet.
Why in the world would you want to return your AppleCare?
It may not nessesarily be the board so much as the way the components are in the system. In which case, the best Apple can do for now is replace hopefuly with a solution to whatever was causing the problem, manufacture all the new ones with teh fix and wait until the iBook is redesigned again (next model)
Well, given that the program only covers logic boards, it's not like they got ripped off by buying apple care. If something else breaks, it's covered. And anyone who doesn't buy an extended waranty on a laptop is a moron anyway. I personaly buy my computers with an extended waranty, and then my credit card company doubles adds another 3 years onto that. So all of my laptops are covered 6 years.
Really now? What class action suit? The only thing I see are petitions to start one, I haven't seen one actualy leveled however. People need to calm down when it comes to things like recalls and service setups. A company first has to find a problem, isolate which models are having the problems. Isolate which components are the culprits. Figure out how wide spread the problem is. And then they still have to gather enough good inventory to handle repair and replacements. This stuff doesn't just happen overnight.
Nah, cause this extension only covers logic board failure. It's nice to know if something else goes wrong with your laptop though, you'll get it fixed for free. Apple care is a really good deal if god forbid you need it.
What about yellow dog?
You know, I don't know what these people consider "normal use" but as an iBook owner for 3 years (died from an accident involving electricity and water) and a powerbook owner for a year and a half, and as someone who carries his laptops in a book bag to classes, to work, and on planes and such, I have never had the sort of hardware problems people describe. And I'm not the only one. I know people who still have original TiBooks that put them through the same stuff I do and they're still working fine. And this thing does everything I've thrown at it, from compiling applications to running games to editing audio and video.
The more I hear these stories, the more I wonder if people try to boot their machines by throwing them against a wall. These aren't windows machines people, put away the sledge hammers.
"The easiest way to predict the future is to invent it"
Er...
1) The original prices were standard educational discount.
2) The machine was ready at the right time because VT wanted it to be ready by then.
3) They said many times that error correcting was handled in software.
The application vs it's windows seems more a matter of preference. It always seemed to make sense to me to be able to close all the open windows and start fresh without having to releaunch the app. And of course with programs like iTunes and Mail and such, it allows one to keep programs open without having a window lying about.
I think it's all preference though, probably based on which system you used first.
Anyone know what happened politically at Apple that resulted in such a change in UI design (from design-for-ultra-usability to design-for-eye-candy)?
A need to sell. Apple had been promising OS X for many many years (not always in that name) and had failed to deliver. There were lots of high expectations, and when writing a new OS like this, it's obvious your first version released is not going to be up to par. As such, they needed something pretty. Something that looked astheticaly pleaseing to offset the lack of comfort from a sub-par version. And so they generated OS X without a lot of the HIG and a lot of flare. And it worked. You'll notice that the flare has over the past revisions been toned down, and the usability has come back. In all, it was a trade off untill they could get some really well optimized code.
Both of whom are really falling under part A. They're just using windows.
While it's great that a mainstream vendor is shipping a product without windows installed on it, Be. Inc learned long ago, it's not what you ship it with, it's what comes preinstalled that counts.
We have two potential customers here:
a) people looking to buy a cheap PC. These people are either too non computer savy to buy this machine (and will opt for windows installed) or they know enough to install a system but will install windows on this anyways because they already have a copy.
b) People looking to avoid microsoft, who want a cheap system and are capable of installing Linux. Maybe it's just me, but if these people are fully capable of installing and understanding linux, then chances are, they aren't buying barrel bottom prefabs from the likes of dell.
IOW, this is all a false hope.
I'm sorry but that's just such a sad payment for a kids namesake and business identity. The kid should have stuck to his guns.
Sure, there aren't any good mac emulators. It's a 68k emulator, which means at best it will run system 6.
Well for one, there aren't any good mac emulators.
No, because CBS does not have a monopoly. If they did, then no one would watch ABC, WMHT or any of the other networks. What CBS does have is a monopoly on the superbowl this year, but since it was gained by private bidding, they are under no obligation to you to air any commercial that they don't want.
By your same logic, a drug company who refused to sell you a medication would be okay because it is their medication (right of a business to do business with whomever they wish).
Yes that is exactly what I'm saying. No business has any obligation to serve anyone. It may be in their best interests to serve people, but they are under no obligation to do so.