Slashdot Mirror


User: djsmiley

djsmiley's activity in the archive.

Stories
0
Comments
520
First seen
Last seen
Profile
(view on slashdot.org)

Comments · 520

  1. IT Pro =! working via chat desk on IT Support Pro Tells Why He Hates Live Chat · · Score: 0, Flamebait

    What kind of IT "pro" works on a chat desk?

    That's first line, very basic support and if they can't fix it with the normal Reboot/Power off for awhile/check cables then they give the answer of "One of our engineers will call you".

    This guy is overrating his own skills if he considers himself a pro and is stuck in a job where he has to use a chat program.

    ------

    I work in a small office supporting customers both locally and all around the world. For anything more than a simple "reboot this" I request they file a ticket in our ticketing system. If the ticket isn't explained clearly; I'll tell them so.

    If it was a "Public" customer as apposed to someone internal; I'd phone them to get details. It looks professional (Me calling them instead of them chasing the ticket which hasn't been acted on). If I can't call them due to time frame differences etc; I'll email them with exact questions numbered so they can answer clearly.

  2. News just in "Angry twitterers" flood G+ with..... on Google Scrambles To Restore Google Talk From Outage · · Score: 4, Insightful

    And now they are flooding G+ complaining about Twitter.

    People, free services owe you nothing.

  3. Re:but what about mountain lion on New Mac Trojan Installs Silently, No Password Required · · Score: 2

    When Firefox/Chrome/Safari launch a process they are still classed as being "from the app store" right?

  4. Re:Field Engineers & Specialists on Ask Slashdot - Careers In Computer Science That Keep You Physically Active? · · Score: 1

    Look after that sales guy, if only they all knew so much.

    Seriously.

  5. Re:Field Engineers & Specialists on Ask Slashdot - Careers In Computer Science That Keep You Physically Active? · · Score: 1

    Don't want to sound harsh but basically apart from the first few, everything you named involves traveling to a client (which normally involves car/bus/train/plane aka sitting on your butt for hours) followed by sitting in an office talking to the client (on your butt) then sitting traveling home (on your butt).

    Most clients will NOT be happy if a hot sweaty engineer turns up on a bike (even if he did then do an excellent job because he wasn't scared of climbing through a few ducts to find issues).

    How I'd do it:

    1. Get a job that pays enough that you don't need to work on THAT full time;
    2. Get a second physical job. Ideally something mind numbing so that you can concider issues with job one.

    Or you could just go to the gym; use the stairs in the office; jog around the data center assisting customers when they need their servers rebooting (instead of doing it remotely). The problem is computers are designed to take away the need to go to places, and do physical work.

  6. Re:It isn't tough enough because it isn't mandator on UK ISP and Mobile Networks Snub Net Neutrality Pledge · · Score: 3, Interesting

    Indeed, but the UK (to me in my short lifetime) seems to work like this: We offer them something voluntary to sign up to which basically gives them far more freedom if they all agree.

    Failure for everyone to agree generally leads to something becoming an official guideline; and then a law eventually if they still don't get in line.

  7. Re:Stop creating new USB connector shapes.... on USB 3.0 100W Power Standard Seeks To End Proprietary Chargers · · Score: 1

    How about you read the article, it IS the same shape and stop wasting commenting space?

  8. Lets forget the kindle box was epic? on Apple Gets the Importance of Packaging; Why Doesn't Google? · · Score: 1

    The kindle box was beautiful. That is all.

  9. Well DUR? on The Problem With Metacritic · · Score: 1

    Of course it can be wrong, but its a good indicator of what others think of the game.

    Nothing on earth can tell you if YOU will like the game unless you play it.

    I personally sometimes enjoy playing terrible games, (or games with terrible reviews) and find them quite charming.

  10. Re:What I don't understand ... why just not leave? on Man Physically Assaulted At McDonald's For Wearing Digital Eye Glasses · · Score: 1

    I don't understand why, in my 28 years on this earth, following all sorts of awesome technology, I've never actually HEARD of this guy?

  11. Re:Rewards on Why We Should Remain Skeptical of the Ouya Android Console · · Score: 1

    If each one cost $100 to make (doubtful) then they'd have a nice chunk of change left over for themselves ($1.1mil if my calculations are correct). Of course there's other issues, taxes etc..... but I think it could still be quite successful?

  12. Re:So, always on DRM? on Why We Should Remain Skeptical of the Ouya Android Console · · Score: 2

    Someone mod this up.

    Why they think that it needs to constantly authorize the software online is beyond me. Microsoft and Sony quite happily let you download a game on your PS3 and never go online again (most games, not _all_ on the ps3 at least). If its not as easy as this it's already failing in this respect....

    Of course the people who are likely to buy it already understand this and know how to get around these issues (Yup, piracy).

  13. And some just lie about it... on Why Mark Zuckerberg Is a Bad Role Model For Aspiring Tech Execs · · Score: 1
  14. So, when funnyjunks users upload false stuff its.. on FunnyJunk Sues the Oatmeal Over TM and "Incitement To Cyber-Vandalism" · · Score: 4, Insightful

    Ok, just copyright infringment by the users, but not the site.

    However,

    When Oatmeal users possibly libel/troll/flame/attack (ahahah yeah right) others, that IS TheOatmeals fault?

    Double standards much?

  15. Re:This is getting stupid....? on ICANN Mistakenly Publishes Applicant Addresses · · Score: 1

    Your biggest issue with ICANN is that their domains are "backwards".

    There is far far FAR bigger issues.

  16. Re:So Confused ... on FunnyJunk v. the Oatmeal: Copyright Infringement Complaints As Defamation · · Score: 5, Informative

    Ok, because you can't click links appently.

    1. Oatmeal rattles dmca sabre asking for take downs of some comics, and points out many many many many many more than are infringing
    2. Take down eventually occurs after much hassle
    3. Oatmeal points out take down takes too long, but why not show readers whats happening anyway by linking to said site, while blogging about it
    4. Google Ranks oatmeal highly due to incoming links / likes / everyone likes oatmeal!
    5. FunkyJunk notice this, get lawyer.
    6. FunkyJunk send nasty message asking for $20,000
    7. Oatmeal posts saying, "yeah right, because you've removed all the infringing content, right?
    8. FunkyJunk removes linked comics.

    The question is, whos onus is it to report the infringing content when it appears to be uploaded again after being removed?

  17. Oh how I love at on ICANN Draws Ire Over Batching For Dot.word Domains · · Score: 2

    So you propose a time no one else will go for...

    3.32am for example

    1. at 0332 curl
    2. ???
    3. Profit?

  18. ...because it was once broken... on Ask Slashdot: Why Aren't You Running KDE? · · Score: 1

    So I'm a gentooer (dons flame suit).

    I tried kde and gnome once, along time ago. Both broke.

    I installed some random wm's trying each out in turn and settled on xfce4.

    I've got used to the interface, customized it to suit me, and can migrate those customizations easily elsewhere. Why _would_ I switch?

  19. Re:Server on Ask Slashdot: Enterprise-Grade Linux Networking Hardware? · · Score: 1

    Want to use anymore buzzwords in what you just said.

    I do need to look into Vyatta...... but my point is the questioner doesn't know wtf they want. They don't specify. If they want switches. HAHAHAHA. We know thats laughable.

    I did forget the BSD's, but thats because I rarely use them. I use linux alot at home and at work, and yes my home router runs linux and so will my new one (which happens to be a Alix board similar to those that were linked in the summary.)

  20. The summury sums up why its a joke on Could Cops Use Google As Pre-Cogs? · · Score: 4, Insightful

    So.... you google how much salt would kill someone, and how pepper makes you sneeze. Later that day your housemate sneezes and a pot of salt falls onto them killing them (Hey, it *could* happen).

    This is as about related as killing someone by gas/chemicals as killing someone by strangulation is.

  21. Re:Server on Ask Slashdot: Enterprise-Grade Linux Networking Hardware? · · Score: 3, Insightful

    If they want networking hardware, linux *ISN'T* the way to go.

    Juniper, Cisco, others.... (I dunno anymore but there is I'm sure).

    As you said yourself, you get what you pay for. If you buy crap, you'll get crap throughput.

  22. Re:Why did he get interrogated in the first place? on CryptoCat Developer Questioned At US-Canadian Border · · Score: 1

    Because there isn't export bans on certain types of encryption from the US, right?

  23. Re:Conclusion of the report... on Oz Govt Pushes Ahead With ISP Customer Data Retention · · Score: 5, Funny

    Average facebook user tbh.

  24. Re:For crying out loud on Avira Premium Anti-Virus Bug Disables Windows Machines · · Score: -1, Offtopic

    With all the rage, its almost like your paying to view this....

    Wait, PEOPLE DO?! XD

  25. Because the iPhone is enough already... on Microsoft Blocks 3d-Party Browsers In Windows RT, Says Mozilla Counsel · · Score: 1

    Wake me up when Apple listen too and allow other browsers.