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Stories · 3,636
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In Booming Job Market, Workers Are 'Ghosting' Their Employers (washingtonpost.com)
A notorious millennial dating practice is starting to creep into the workplace: ghosting. Employers are noticing with increasing frequency that workers are leaving their jobs by simply not showing up and cutting off contact with their companies [Editor's note: the link may be paywalled; syndicated source]. From a report: "A number of contacts said that they had been 'ghosted,' a situation in which a worker stops coming to work without notice and then is impossible to contact," the Federal Reserve Bank of Chicago noted in December's Beige Book, which tracks employment trends. National data on economic "ghosting" is lacking. The term, which usually applies to dating, first surfaced in 2016 on Dictionary.com. But companies across the country say silent exits are on the rise. Analysts blame America's increasingly tight labor market. Job openings have surpassed the number of seekers for eight straight months, and the unemployment rate has clung to a 49-year low of 3.7 percent since September. Janitors, baristas, welders, accountants, engineers -- they're all in demand, said Michael Hicks, a labor economist at Ball State University in Indiana. More people may opt to skip tough conversations and slide right into the next thing.
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We Might Not Have Enough Materials for All the Solar Panels and Wind Turbines We Need, an Analysis Finds (popularmechanics.com)
An anonymous reader writes: Plenty of high-tech electronic components, like solar panels, rechargeable batteries, and complex circuits require specific rare metals. These can include magnetic neodymium, electronic indium, and silver, along with lesser-known metals like praseodymium, dysprosium, and terbium. These metals are mined in large quantities in countries around the world, and they make their way into the supply chains of all sorts of electronics and renewables companies.
A group of researchers from the Dutch Ministry of Infrastructure determined how many of these important metals will be required by 2050 in order to make enough solar panels and wind turbines to effectively combat climate change. With plenty of countries, states, cities, and companies pledging to go 100 percent renewable by 2050, the number of both solar panels and wind turbines is expected to skyrocket. According to the analysis, turbines and solar panels might be skyrocketing a bit too much. Demand for some metals like neodymium and indium could grow by more than a dozen times by 2050, and there simply might not be enough supply to power the green revolution. -
Dozens of Bomb Threats Reported Across America In Apparent Bitcoin Ransom Scam (gizmodo.com)
An anonymous reader quotes a report from Gizmodo: On Wednesday afternoon, a wave of bomb threats were reported at various locations across the United States. On social media, numerous law enforcement departments issued alerts notifying citizens that they're looking into bomb threats targeting businesses, schools, government offices and even private residents. It appears the threats are being sent by email. NBC News said "dozens" of threats had been reported, but the full extent of these threats is not yet clear. A number of news organizations and law enforcement agencies report remarkably similar sounding emails mentioning a bitcoin ransom of $20,000. And some Twitter users have shared emails they've received demanding the cryptocurrency and warning that an explosion would only encourage others to pay up. NBC News quoted the NYPD's Counterterrorism Bureau's brief statement on the investigation: "We are currently monitoring multiple bomb threats that have been sent electronically to various locations throughout the city. These threats are also being reported to other locations nationwide and are not considered credible at this time."
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Google Training Document Reveals How Temps, Vendors, and Contractors Are Treated (theguardian.com)
"An internal Google training document exposed by The Guardian reveals how the company instructs employees on how to treat temps, vendors, and contractors (TVCs)," writes Slashdot reader Garabito. "This includes: 'not to reward certain workers with perks like T-shirts, invite them to all-hands meetings, or allow them to engage in professional development training.'" From the report: "Working with TVCs and Googlers is different," the training documentation, titled the The ABCs of TVCs, explains. "Our policies exist because TVC working arrangements can carry significant risks." The risks Google appears to be most concerned about include standard insider threats, like leaks of proprietary information, but also -- and especially -- the risk of being found to be a joint employer, a legal designation which could be exceedingly costly for Google in terms of benefits.
Google's treatment of TVCs has come under increased scrutiny by the company's full-time employees (FTEs) amid a nascent labor movement at the company, which has seen workers speak out about both their own working conditions and the morality of the work they perform. American companies have long turned to temps and subcontractors to plug holes and perform specialized tasks, but Google achieved a dubious distinction this year when Bloomberg reported that in early 2018, the company did not directly employ a majority of its own workforce. According to a current employee with access to the figures, of approximately 170,000 people around the world who now work at Google, 50.05% are FTEs. The rest, 49.95%, are TVCs. The report notes that "the two-tier system has complicated labor activism at Google." On November 1st, after 20,000 workers joined a global walkout, "the company quickly gave in to one of the protesters' demands by ending forced arbitration in cases of sexual harassment -- but only for FTEs." -
12,000 Uber Drivers Claim Uber Is Now Failing To Pay Arbitration Fees (reuters.com)
Uber's terms of service prohibit its drivers from joining class action lawsuits, Gizmodo writes, adding that over 12,000 drivers have now "found a way to weaponize the ridesharing platform's restrictive contract in what's possibly the funniest labor strategy of the year."
An anonymous reader summarizes their report: Uber's contract requires that all driver lawsuits be arbitrated (instead of argued in open court), but "While arbitrating parties are responsible for paying for their own attorneys, the terms state that 'in all cases where required by law, [Uber] will pay the Arbitrator's and arbitration fees'... A group of 12,501 drivers opted to take Uber at its word, individually bringing their cases up for arbitration, overwhelming the infrastructure...." (Gizmodo calls it Uber's arbitration policy "coming back to bite it in the ass.") A petition in California's Northern District Court points out that Uber now is apparently overwhelmed. "Of those 12,501 demands, in only 296 has Uber paid the initiating filing fees necessary for an arbitration to commence [...] only 47 have appointed arbitrators, and [...] in only six instances has Uber paid the retainer fee of the arbitrator to allow the arbitration to move forward."
The drivers' lawyers are now complaining that Uber's delinquincies "make clear it does not actually support arbitration; rather, it supports avoiding any method of dispute resolution, no matter the venue... At this point, it is fair to ask whether Uber's previous statements to the 9th Circuit about its desire to facilitate arbitration with its drivers were nothing more than empty promises to avoid litigating a class action." -
China Calls For Release of Arrested Huawei CFO Detained In Canada (nbcnews.com)
China is demanding the release of a senior executive at Huawei after she was detained in Canada on extradition charges to the U.S. Wanzhou Meng, who is also the deputy chair of Huawei's board and the daughter of company founder Ren Zhengfei, is suspected of violating U.S. trade sanctions against Iran. NBC News reports: The arrest of Meng Wanzhou, chief financial officer and daughter of the company's founder Ren Zhengfei, spooked investors with U.S. stocks tumbling on fears of a flare-up in Chinese-U.S. tensions. She was arrested in Vancouver, British Columbia, on Dec. 1. China's Ministry of Foreign Affairs said officials have been contacted both in the U.S. and Canada to demand Meng's release. Geng Shuang, a spokesman for the ministry, said her detention needed to be explained, and both countries had to "effectively protect the legitimate rights and interests of the person concerned." A spokesperson for Huawei said in a statement that it "complies with all applicable laws and regulations where it operates, including applicable export control and sanction laws and regulations."
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Opinion: 5G Has an Exciting Future When It Comes To Dedicated Mobile Apps But Will Do Little To Improve Our General Browsing Experiences. (zdnet.com)
Charlie Osborne, writing for ZDNet: However, there is a problem that no-one is talking about: the conflict between the rapid acceleration of wireless technologies and politics which is, unwittingly, going to render some of these improvements potentially pointless.
In the UK and across Europe, there are two laws of particular interest: the EU's 2018 General Data Protection Regulation (GDPR) and the so-called Cookie Law, passed in 2012. Ever heard someone expel a breath and a long list of expletives while they are attempting to look something up, book a service, or fact-check through the Internet on their smartphone? The likelihood is, they've come across both regulations in full force, stirring up annoyance and a rapid, frustrated smashing of fingers to screen as pop-ups scream for consent, T&Cs demand acceptance, and visitors must go through tick-lists of what data they are happy to be collected and in what manner.
The EU's GDPR, which enforced data reform, protection, and collection changes across Europe, has resulted in a plethora of pop-ups which delight in lecturing visitors on data collection practices. Combine these two well-meaning regulations and you have a melting pot of sheer frustration when it comes to mobile browsing. When you are forced to stop and be lectured by pop-ups at every turn which must be manually shut down, one by one, it really doesn't matter how quickly you were brought to the page in the first place. -
Google's 'Shadow Workforce' of Contractors Demands Higher Wages, Equal Benefits in a Letter To CEO Sundar Pichai (cnbc.com)
Members of Google's "shadow workforce" of temporary workers and contractors is demanding higher wages and equal benefits to full employees in an open letter addressed to CEO Sundar Pichai. From a report, submitted by an anonymous reader: It's the latest in a series of public stands made by Google employees against aspects of the company culture. A coordinated walkout by employees around the globe protesting discrimination and sexual harassment at Google led the company to end forced arbitration for claims. Last month, several hundred employees signed onto a letter protesting the company's censored search efforts in China. A Bloomberg report in July said Alphabet had more contractors than direct employees this year, for the first time ever.
Google's mission is to 'organize the world's information and make it universally accessible.' But the company fails to meet this standard within its own workplace. Google routinely denies [temporary, vendor, and contract workers] access to information that is relevant to our jobs and our lives," the letter published Wednesday says. The latest letter is signed only by "TVCs at Google" and does not indicate the number of employees backing the effort. Google did not immediately return a request for comment Wednesday. -
Intel Sues Ex-Engineer For Trying To Steal 3D XPoint Technology On His Way To Micron (theregister.co.uk)
Intel has filed a lawsuit last week against one of their former hardware engineers, alleging they tried to steal confidential chip blueprints to potentially pass on to Micron. "The lawsuit [...] is the latest twist in the tale of Intel and Micron's difficult partnership over 3D XPoint memory," reports The Register. From the report: The legal complaint, aimed at former employee Doyle Rivers, alleges that having "secretly" accepted a position at Chipzilla's former bedfellow, Micron, Rivers had a go at taking confidential trade and personnel data with him as he left. Intel alleged that a few days before leaving, "Rivers tried to access and copy a 'top secret' designated Intel file that Intel's electronic security system blocked from being copied."
Chipzilla said the document was related to what it was at pains to say is its "independent" work to productize the 3D XPoint tech into its Optane product line. In other words, blueprints secret to Intel. No one outside Intel, "including Micron" had been privy to such data, the complaint alleged. Intel's security system stopped the file from escaping, but according to the complaint, that did not stop Rivers from allegedly hoovering up a selection of personnel files into a USB device plugged into his computer. The chipmaker also claimed that Rivers "aggressively" recruited his former colleagues to join him on his grand adventure to pastures new. Intel demanded that Rivers return the USB drive, but he apparently "never responded" to them. Instead, "he handed the USB device over to his new employer." It was later discovered by a forensic investigator that it had been wiped. Intel is now demanding "a neutral forensic investigator" be allowed to take a look at Rivers' PC to see what was on there, and when exactly the USB stick was erased. There's a deadline of November 16 for Rivers to agree to this probing. -
Democrats Demand Info On Law Enforcement's Use of Amazon Facial Recognition Tool (thehill.com)
An anonymous reader quotes a report from The Hill: A group of Democratic lawmakers sent a letter to Amazon CEO Jeff Bezos on Thursday saying that the company's previous explanations to Congress about its Rekognition software were inadequate. Democratic lawmakers expressed concern about the potential threat the technology poses to civil liberties in the hands of police. "Facial recognition technology may one day serve as a useful tool for law enforcement officials working to protect the American public and keep us safe," the letter reads. "However, at this time, we have serious concerns that this type of product has significant accuracy issues, places disproportionate burdens on communities of color, and could stifle Americans' willingness to exercise their First Amendment rights in public." In the letter on Thursday, the Democratic members requested that Amazon provide them with results from accuracy tests of the Rekognition software. They also asked again for information on their government clients and if they audited law enforcement's use of facial recognition to ensure that its not being employed in violation of civil rights law. "Customer trust, privacy, and security are our top priorities at AWS," Michael Punke, Amazon's vice president for global public policy, wrote in response. "We have long been committed to working with federal and state legislatures to modernize outdated laws to enhance the privacy and security of our customers by preventing law enforcement from accessing data without a warrant."
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Amazon Is Launching Pay-As-You-Go Cloud Computing In Space (technologyreview.com)
At its annual re:Invent conference in Seattle this week, Amazon unveiled a service that lets owners of satellites rent time on Amazon-managed ground stations to send and receive data from orbit. "The service, called AWS Ground Station, works in much the same way as Amazon's well-established business for tapping computing capacity via the cloud," reports MIT Technology Review. From the report: According to an AWS blog post, big businesses with a large number of satellites typically build and operate their own ground stations at a cost of a million dollars or more for each one. Smaller companies that can't afford their own often end up signing inflexible, long-term contracts with third parties that own and run such stations. The new service will let satellite operators get access to a ground station at short notice on a pay-as-you-go basis. Those who know how much capacity they will need well in advance can book ahead and pay less for downlink time. AWS is kicking off with a pair of ground stations and says it will have a total of a dozen up and running by the middle of next year. It will monitor how demand develops before deciding how many more stations to add.
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Researchers Develop Hydrogel-Based Electrodes For Brain Implants (phys.org)
An anonymous reader quotes a report from Phys.Org: Hydrogels are physical and chemical polymer networks capable of retaining large quantities of liquid in aqueous conditions without losing their dimensional stability. They are used in a whole host of applications, and in combination with other components and they acquire specific properties such as electrical conductivity. The Materials + Technology research group in the Department of Chemical Engineering and Environment of the UPV/EHU's Faculty of Engineering selected a biopolymer that had not previously been used for applications of this type: starch. They created the hydrogel for use in neural interfaces. "Due to the fact that electrodes of neural interfaces made of platinum or gold are rigid, they require conductive polymer coatings to bring their flexibility closer to that of neural tissue. Right now, however, smaller devices are required that offer better mechanical, electrical and biological properties," explained the researcher.
The hydrogels "address these demands very well." To provide the hydrogel with electrical conductivity, they used graphene. "It provides electrical properties that are highly suited to the hydrogel, but this also has a drawback: It is not easily stabilized in water. We used extracts of salvia to overcome this obstacle and to render the graphene stable in an aqueous medium. These extracts also make the hydrogel even more suitable, if that is possible, for use in medicine as it also has antimicrobial and anti-inflammatory properties." The researchers used "click chemistry" to produce the hydrogel. "Unlike other means of synthesis, click chemistry does not tend to use catalysts in the reactions; in addition, no by-products are generated and they are high-performance reactions." -
Justice Department Indicts Two Iranians Over SamSam Ransomware Attacks (techcrunch.com)
Two Iranian officials have been indicted by U.S. federal prosecutors for creating and deploying the notorious SamSam ransomware, which exploits a deserialization vulnerability in Java-based servers. TechCrunch reports: Faramarz Shahi Savandi, 34, and Mohammad Mehdi Shah Mansouri, 27, were indicted by a federal grand jury in New Jersey on Monday on several counts of computer hacking and fraud charges. The case was unsealed Wednesday, shortly before a press conference announcing the charges by U.S. deputy attorney general Rod Rosenstein. In total, SamSam has generated some $6 million in proceeds to date -- or 1,430 bitcoin at today's value. In a separate announcement, the Treasury said it had imposed sanctions against two bitcoin addresses associated with the ransomware. The department said the two addresses processed more than 7,000 transactions used to collect ransom demands from victims. "The Iranian defendants allegedly used hacking and malware to cause more than $30 million in losses to more than 200 victims," said Rosenstein. "According to the indictment, the hackers infiltrated computer systems in ten states and Canada and then demanded payment. The criminal activity harmed state agencies, city governments, hospitals, and countless innocent victims."
One of the victims was the City of Atlanta, which was knocked offline earlier this year and spent a projected $2.6 million in recovery. "It was later discovered that the city's computers had long been vulnerable to leaked exploits developed by the National Security Agency -- later stolen and leaked online for anyone to use," reports TechCrunch. -
Microsoft's Stock Market Value Pulls Ahead of Apple's (reuters.com)
Microsoft's stock market value surpassed Apple's and pulled ahead by as much as $3 billion on Wednesday as the Windows software maker benefited from optimism about demand for cloud computing services. From a report: Shares of Microsoft jumped 3 percent, pushing its market capitalization up to $848 billion. With the broad market rebounding following a recent slump, Apple also rose, but less than Microsoft. Its 2.17 percent increase put Apple's market capitalization at $845 billion, just four months after the iPhone maker breached the $1 trillion mark for the first time. Microsoft and Apple briefly traded at about the same level after the bell on Monday, but Microsoft's intraday lead over Apple on Wednesday was more substantial. Further reading: 'This is Not Your Father's Microsoft': CEO Satya Nadella On Helping a Faded Legend Find a 'Sense of Purpose'.
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YouTube To Make New Originals Available For Free, Ad-Supported Viewing (variety.com)
YouTube is removing the paywall for its original programming. Starting next year, the company will move to make all of its new original programming available for free for anyone to watch. "With the change, YouTube is moving toward more mainstream celebrity-driven and creator-based reality fare, while it will continue to greenlight scripted productions," reports Variety. From the report: Until now, YouTube Originals have mainly been available on its YouTube Premium subscription service, although YouTube also has expanded the shows and movies it makes available on an ad-supported basis. The company calls the new YouTube Originals strategy its "Single Slate," which will combine ad-supported and subscription VOD programming initiatives that by 2020 will provide free windows for all YouTube users. Some original productions will remain behind the paywall, including season 2 of "Cobra Kai," an offshoot of the "Karate Kid" movies. Moving forward, YouTube Premium will include early access to original, exclusive content as a reason to pay for the service. YouTube has faced stiff competition in trying to lure paying customers with original content against the likes of Netflix, Hulu and Amazon, which spend far more on content. "As we look to 2019, we will continue to invest in scripted programming and shift to make our YouTube Originals ad supported to meet the growing demand of a more global fanbase," a YouTube rep said in a statement. "This next phase of our originals strategy will expand the audience of our YouTube Original creators, and provide advertisers with incredible content that reaches the YouTube generation."
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YouTube To Make New Originals Available for Free, Ad-Supported Viewing With 'Single Slate' Strategy (variety.com)
YouTube has concluded that its investments in original programming should have a home on the free, ad-supported side -- not just tucked behind a paywall. Variety: In a shift in strategy, the Google-owned video platform said that starting next year it will move to make all of its new original programming available for free for anyone to watch. With the change, YouTube is moving toward more mainstream celebrity-driven and creator-based reality fare, while it will continue to greenlight scripted productions. Until now, YouTube Originals have mainly been available on its YouTube Premium subscription service, although YouTube also has expanded the shows and movies it makes available on an ad-supported basis. "As we look to 2019, we will continue to invest in scripted programming and shift to make our YouTube Originals ad supported to meet the growing demand of a more global fanbase," a YouTube rep said in a statement. "This next phase of our originals strategy will expand the audience of our YouTube Original creators, and provide advertisers with incredible content that reaches the YouTube generation."
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Science Journals Are Laughing All the Way To the Bank, Locking the Results of Publicly Funded Research Behind Exorbitant Paywalls. This Must Be Stopped. (newscientist.com)
Here is a trivia question for you: what is the most profitable business in the world? You might think oil, or maybe banking. You would be wrong. The answer is academic publishing. Its profit margins are vast, reportedly in the region of 40 per cent. New Scientist: The reason it is so lucrative is because most of the costs of its content is picked up by taxpayers. Publicly funded researchers do the work, write it up and judge its merits. And yet the resulting intellectual property ends up in the hands of the publishers. To rub salt into the wound they then sell it via exorbitant subscriptions and paywalls, often paid for by taxpayers too.
The academic publishing business model is indefensible. Practically everybody -- even the companies that profit from it -- acknowledges that it has to change. And yet the status quo has proven extremely resilient. The latest attempt to break the mould is called Plan S, created by umbrella group cOAlition S. It demands that all publicly funded research be made freely available. When Plan S was unveiled in September, its backers expected support to snowball. But only a minority of Europe's 43 research funding bodies have signed up, and hoped-for participation from the US has failed to materialise. Meanwhile, a grass-roots campaign against it is gathering momentum. Plan S deserves a chance. -
India-Based Zapr Has Developed Tech That Listens To Ambient Sounds Around Users To Build Targeted Ad Profiles, Several Popular Local Services Use Its Tech (factordaily.com)
Bengaluru-based Zapr Media Labs, which counts Rupert Murdoch-led media group Star and several major local companies including Flipkart (which is now owned by Walmart), music streaming service Saavn, handset maker Micromax as its investors, has developed a tech that listens to ambient sounds around users to build targeted advertising profiles of them, reports news outlet FactorDaily. Zapr does this by using the microphone on the smartphone. Several major services in the country including Chota Bheem games to Dainik Bhaskar (a news outlet) to, likely, even Hotstar (a hugely popular streaming service which launched its service in the US and Canada last year, and which as you may recall, set a global record for most simultaneous views earlier this year) have embedded Zapr's technology into their apps. FactorDaily reports that most of these services are not forthcoming to their customers about what kind of monitoring they are doing. An excerpt from the report: One of the apps that inspired Zapr's founding team was the popular music detection and identification app Shazam. But, its three co-founders saw opportunity in going further. "Instead of detecting music, can we detect all kinds of medium? Can we detect television? Can we detect movies in a theatre? Can we detect video on demand? Can we really build a profile for a user about their media consumption habits... and that really became the idea, the vision we wanted to solve for," Sandipan Mondal, CEO of Zapr Media Labs, said in an interview last week on Thursday.
Shorn of jargon, the underlying Zapr tech listens to ambient sounds around you, analyses it, and profiles users based on their media consumption habits. "That data would be very useful in order to recommend the right kind of content and also for brands and advertisers to hopefully reduce the wastage and inefficiencies and make smarter decisions," said Mondal, who co-founded the company in 2012 along with his batchmates from Indian Institute of Management, Ahmedabad (batch of 2010) Deepak Baid and Sajo Mathews.
Zapr claims to have the largest media consumption analytics database in India and helps television channels and brands to earn a better bang for their advertising buck. To be sure, advertising -- even with the internet's promise of better targeting -- still is an inaccurate business with proxies, at best, helping measure its return on investment. But, Zapr's tech comes with privacy and data concerns -- lots of it. -
In an Open Letter To EU's Competition Commissioner, 14 European Shopping Comparison Services Say Google is Not Making the Search For Products Fairer (bbc.com)
Google is not complying with European demands that it must make the search for products fairer, rivals say. In an open letter to the EU's Competition Commissioner on Thursday, they wrote: We are writing to you as leading European comparison shopping services (CSSs) to express our collective view that Google's "compliance mechanism" in the Google Search (Comparison Shopping) case does not comply with the European Commission's June 2017 Prohibition Decision. It has now been more than a year since Google introduced its auction-based "remedy", and the harm to competition, consumers and innovation caused by Google's illegal conduct has continued unabated. We therefore respectfully urge you to commence non-compliance proceedings against Google. BBC offers some background: In June 2017, European competition commissioner Margrethe Vestager ruled that Google had abused its power by promoting its own shopping service at the top of search results, and demanded that it provide equal treatment to rival comparison sites in future. She issued a record fine of $2.7bn -- the largest penalty the European Commission has ever imposed. She also demanded that Google end its anti-competitive practices within 90 days or face further costs. Google is still appealing against the fine, but has come up with a system that it says makes shopping fairer. It changed the shopping box, which is displayed at the top of search results, so that it is no longer populated with just Google Shopping ad results, but gives space to other shopping comparison services, who can bid for advertising slots.
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Hacker Says They Compromised ProtonMail; ProtonMail Calls BS (bleepingcomputer.com)
A hacker going by the name AmFearLiathMor is claiming to have hacked ProtonMail and stolen "significant" amounts of data. They have posted a ransom demand to an anonymous Pastebin but it reads like a prank, as it states that the alleged hackers have access to underwater drone activity and treaty violations in Antarctica. Lawrence Abrams writes via BleepingComputer: According to the message, a hacker going by the name AmFearLiathMor makes quite a few interesting claims such as hacking ProtonMail's services and stealing user's email, that ProtonMail is sending their user's decrypted data to American servers, and that ProtonMail is abusing the lack of Subresource Integrity (SRI) use to purposely and maliciously steal their user's passwords. After reading the Pastebin message (archive.is link), which is shown in its entirety below minus some alleged keys, and seeing the amount of claims, the first thing that came to mind was a corporate version of the sextortion scams that have been running rampant lately. As I kept reading it, though, it just felt like a joke. ProtonMail posted on Twitter that this is a hoax and that there is no evidence that anything states is true. The encrypted email service provided a statement to BleepingComputer: "We believe this extortion attempt is a hoax, and we have seen zero evidence to suggest otherwise. Not a single claim made is true and many of the claims are unsound from a technical standpoint. We are aware of a small number of ProtonMail accounts that have been compromised as a result of those individual users falling for phishing attempts. However, there is zero evidence of a breach of our infrastructure."